Sky Outage Report in Helston, Cornwall, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Helston, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 09: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Helston, Cornwall, England
The most recent Sky outage reports came from the following cities: Camborne, Redruth and Falmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne |
TV | |
| Redruth |
Internet | |
| Falmouth |
Internet | |
| Redruth |
TV | |
| Truro |
Internet | |
| Helston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Helston, England
Latest outage, problems and issue reports in Helston and nearby locations:
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Coopsie
(@coopsieyid) reported
from
Penzance, England
@SkySportsNews @SkySports what ******** do vegans, or what your (so called) presenters had for lunch, have to do with deadline day? Talk about scraping the bottom of the barrel when it comes to filling air time 🙄
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Stephen Bedser
(@DigiPRman) reported
from
Redruth, England
Sadly super disappointed with @SkyUK #broadband @SkyHelpTeam since my 70 year old father tried to get help with his broadband that keeps disconnecting. Just fed lots of jargon on the phone that was confusing and ultimately useless 😞
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Nigel K
(@NDK72) reported
from
Falmouth, England
Well it seems like I've sorted our @SkyUK Q Box + Google mesh WiFi daily disconnecting problem. I've had to cable connect the Q box into the mesh pod. Bit of a pain as I had both my games consoles hardwired. Such a pity the two systems don't play nicely together :(
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John Steed MBE
(@jsteed773) reported
from
Helford, England
@SkyHelpTeam seriously unhappy with Sky I ordered TV, Talk and BB in early August and still have no BB. A series of delays, confused instructions to Open Reach and now even the Recovery Team cannot resolve. Seriously bad service I wish I had gone elsewhere !
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Nigel K
(@NDK72) reported
from
Falmouth, England
@SkyHelpTeam This morning I've hardwired the q box into one of the Google mesh pods to see if that helps. Seems to be bit of a problem looking online.
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Penny Hollywood
(@pholly22) reported
from
Truro, England
@SkyHelpTeam My broadband is down and I’m working at home for the NHS!!! Please help
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Mike Kent
(@MikecityKent) reported
from
Redruth, England
@JimmyMuratt @WalkerCup It would be nice to watch it the UK. Poor from @SkySports, surely could have been on sports mix
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Darren Payne 67
(@dpayne435) reported
from
Penzance, England
@SkyHelpTeam now over 24hrs waiting for this issue to be sorted, very poor service from you guys
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mark
(@cornishsportG) reported
from
Flushing, England
@SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .
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Nigel K
(@NDK72) reported
from
Falmouth, England
Hey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.
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Katie Roberts
(@KatieMRoberts16) reported
from
Portreath, England
@SkyUK hi had sky installed this afternoon! Was working fine moved the tv and now not receiving any satellite!! 30 minute que on the phone! Please help!
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🌻 𝕁𝕒𝕔𝕜𝕚 🌻
(@JackiHicks) reported
from
Hayle, England
Hanging on the 📞 line to @SkyUK for almost half-an-hour to change our package ... 😴 Hung up & tried again but chose ‘cancel subscription’ option & they answered immediately 🤔 #Toptip
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Nigel K
(@NDK72) reported
from
Falmouth, England
So my total @SkyUK bill is going up by £8/month. Two weeks notice given. That's over a 10% rise on my previous bills. Time to cancel I think :(
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_James
(@james_grogan) reported
from
Porthleven, England
@SkyUK impossible to get any help at all, customer support is tragic. The prices you charge too! #IJustWantToWatchF1
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✨ 𝕁𝕒𝕔𝕜𝕚 ✨
(@JackiHicks) reported
from
Hayle, England
@SkyHelpTeam Thanks for your reply. I have already checked all of those options but unfortunately it’s @Microsoft who need to sort this issue but I’m not having much help from them 🙁
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Sophie Osborne
(@loupop81) reported
from
Penzance, England
@SkyHelpTeam Nobody is answering the phone or you just get directed to sky help which obviously can’t sort out my issue ?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam trying to install your new My Sky app on my android phone. Was like install > sign in (didn't say for Google or Sky) > password again (enter Google password) > enter code (enter from text) > (tiny screen) So you don't locked out > (back to Google Store) sign in >....
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
Example of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?
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Wayne Quinn
(@leftpeg7619) reported
from
St. Ives, England
@markbeard37 @Ayse_Smith @SkySports Horrific tackle Beardy that was..Dane had to retire and the ********* has never looked back! #******
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Jacob Wells
(@J4Kes93) reported
from
Falmouth, England
@SkyHelpTeam @nowtvhelp please stop telling people to check there routers, think it’s pretty obvious this is an issue your end. Can’t even log into the now tv website now.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andy
(@andy2801) reported
@SkyHelpTeam No I was told that the escalation team do not have the ability to accept incoming calls and would contact me to discuss the issue and my complaint. Please can you contact the escalation team on my behalf and ask them to call me as a matter of urgency? Many thanks
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Debbie Bennett
(@DebbieBennettPR) reported
@SkyHelpTeam so nice when they hang up on you and don't resolve the problem - 3rd time now and no success - definitely cancelling my Sky Account tomorrow.
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Rob Herlock
(@HerlockRob) reported
@SkySports What ******** is this? What a retard!
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Charley Hammond
(@charleyjh) reported
@SkyHelpTeam hi can you help us! We are trying to download the first episode of the undoing in SD but it’s saying download failed!?
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adrian studd
(@ADRIAN_STUDD) reported
@SkyHelpTeam OK that's fine but you don't offer 12 month starting packages as far as I can see and I was hoping as an existing customer a deal could be struck as I can't sign for more than 12 months?
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hannah-rose
(@hannrosesharpe) reported
@SkyHelpTeam Hi can you please help. My messages keep bouncing back as ‘not delivered’ payments are up to date I have full signal, 4g and unlimited texts so I don’t know why this is happening?
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jjcharlton
(@jjcompson) reported
@SkySports Shut up u baby !! There probably will be people stupid enough to believe what you’re saying .... but please stop embarrassing the fight game
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Julia
(@Jtonks999Julia) reported
@SkyHelpTeam @SkyUK Hi, I am an existing customer and see you have some black friday deals on. Can someone look into my account to see if we can get a better monthly price? Been with sky near on 20yrs
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IronLung
(@bselcoe) reported
@robinbyron10 @SkySportsPL @SkySports Yes mate, I've never been more pissed off. I'm raging.
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Mark Glover
(@hibeemg) reported
@SkySports He’d better start throwing the punches now if he wants them to land in time. Sooooooo slow!