Sky Outage Report in Helston, Cornwall, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Helston, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (19%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Helston, Cornwall, England
The most recent Sky outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Internet | |
| Helston |
Internet | |
| Truro |
TV | |
| Truro |
Wi-fi | |
| Truro |
Internet | |
| Penzance |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Helston, England
Latest outage, problems and issue reports in Helston and nearby locations:
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Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down again...Truro in Cornwall?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Please check if it's working at your end before asking me irrelevant questions. Are subtitles on this film working at source? I report subtitles issues often and it ALWAYS turns out I'm reporting a blip so please respect my time and just answer my question.
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Coopsie
(@coopsieyid) reported
from
Penzance, England
@SkySportsNews @SkySports what ******** do vegans, or what your (so called) presenters had for lunch, have to do with deadline day? Talk about scraping the bottom of the barrel when it comes to filling air time 🙄
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Sophie Osborne
(@loupop81) reported
from
Penzance, England
@SkyHelpTeam Nobody is answering the phone or you just get directed to sky help which obviously can’t sort out my issue ?
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John Steed MBE
(@jsteed773) reported
from
Helford, England
@SkyHelpTeam seriously unhappy with Sky I ordered TV, Talk and BB in early August and still have no BB. A series of delays, confused instructions to Open Reach and now even the Recovery Team cannot resolve. Seriously bad service I wish I had gone elsewhere !
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam You're sorry I take issue? Take some responsibility please. How rude. I provided information that Playing God is a film on Sky Cinema, see the thread, which I watched in HD and Tony asked which episode it was. A week before Jason replied to thank me for reporting the issue.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
The #subtitles are far out of synch on The Paper Tigers @SkyHelpTeam I notice a silence about more than halving the #SkyCinema service also.
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Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down in Cornwall?
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Richard Drew
(@richarddrew788) reported
from
Redruth, England
@DarrenWolves @SkySports Not bad for a Liverpool supporter
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@wired2thebrink @SkyHelpTeam I'm getting other things OK. Just out of synch with a recording from yesterday. Maybe things were down then as I couldn't see subtitles oon things I wanted to record yesterday.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Oh no. Thank you for the warnings. However, I was having this issue with Series 1, which I am rewatching before series 2. It seems as if I have to do a huge route around for each episode. Surely the decision to watch is with viewers to decide what themes are sensitive?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
Example of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thanks Becca. I got around the problem, as kept switching to SD but it kept throwing up barriers to entry. Monday morning is not when am focusing on TV viewing so any replies will do later.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thank you NW. I will if the subtitles disappear. Sometimes it has been my wifi signal. Sometimes a blip elsewhere.
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_James
(@james_grogan) reported
from
Porthleven, England
@SkyUK impossible to get any help at all, customer support is tragic. The prices you charge too! #IJustWantToWatchF1
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Hi Tony, thank you for saying that. By giving me the info that the issue was reported previously (by me last week) and subtitles now showing, to delete and download again it would have saved time and stress. My responses are feedback to how you came across. Info before questions
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Nigel K
(@NDK72) reported
from
Falmouth, England
Hey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Had you checked this issue was fixed and then suggested I deleted and downloaded again it would have saved me time and stress. The ability to see this from a customer perspective helps instead of entitlement. Asking format and episode for a film was irrelevant and disrespectful.
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Jeannie Cain
(@Jeanniec007) reported
from
Truro, England
@SkyHelpTeam It's resolved now but I had been online and working through your loop never ever to find a phone number to a human or to resolve the issue
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mark
(@cornishsportG) reported
from
Flushing, England
@SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Stan 🕸️
(@PkStan_) reported
@Chiesa7ii @lfckarma U cant just say a whole *** type of animation is garbage wtf? It's like saying @SkyUK are ****, like ***** what channels
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Gee_McK
(@Gee_McK) reported
@SkyHelpTeam @lil_skyscraper_ Absolutely appalling company, no care or customer support for elderly people who have been mis sold a product they don't need, that is faulty, health n safety issue now
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Jack ʕっ•ᴥ•ʔっ
(@OriginalHobson) reported
Poor effort from @SkySports @SkySportsRL not getting Leeds/Hudds on Sky tonight tbh
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Mark Cameron
(@mrsparkles3583) reported
@SkyHelpTeam You've cost me A LOT in mobile broadband from another ISP,doubling my Sky Mobile bill too,and using all of my 10GB saved data too. Comms have been unacceptable. I will go elsewhere and if charged for that,further action taken. 21 years as a loyal customer and you do this to me?😡
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fiona bell
(@babybell90) reported
@SkyHelpTeam if you're not receiving your guarantee for broadband, what happens? Ive had nothing but problems since december
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Gitee
(@Gitee15) reported
@SkySports Please help me get my message across to Christine
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pratiktbose
(@pratiktbose) reported
@SkyHelpTeam Hi That is the issue Conxn drops speed check via Edge browser thinkbroadband shows 10-15 Mbps instead of 90-100 More checks & it slowly rises back. speed check directly off modem Sky diagnostics then show speed at master switch 100+ Checked sky friend near by facing same issue
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Ian Simon
(@IanGSimon54) reported
@SkyHelpTeam After 4 weeks, umpteen tweets to you and one snail mail complaint letter the Landline and Internet has finally been restored to my property here in LL11. No Engr been to my house so am assuming that there was a much wider issue. No updates posted, not great service
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Ail
(@Ail38749952) reported
@SkySports Thanks Sky for totally ruining Bundesliga coverage. BT had a proper MOTD style show where there was more than HALF A ******* HOUR A WEEK of a total weekend's coverage. Wankers. Why take a franchise if you're going to **** it up?? Give it back to BT for football fans!!!
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David g
(@DGravener) reported
@funkstarphil @darren_lees @SkySports No red button this season as per sky help desk