Sky Outage Report in Helston, Cornwall, England
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The latest reports from users having issues in Helston come from postal codes TR13.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Helston, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (48%)
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Internet (34%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Helston, Cornwall, England
The most recent Sky outage reports came from the following cities: Truro, Penzance, Redruth, Camborne, Helston and Falmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Internet | |
| Penzance |
TV | |
| Penzance |
TV | |
| Redruth |
TV | |
| Truro |
TV | |
| Truro |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Helston, England
Latest outage, problems and issue reports in Helston and nearby locations:
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Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down in Cornwall?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thanks Becca. I got around the problem, as kept switching to SD but it kept throwing up barriers to entry. Monday morning is not when am focusing on TV viewing so any replies will do later.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
Example of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Please check if it's working at your end before asking me irrelevant questions. Are subtitles on this film working at source? I report subtitles issues often and it ALWAYS turns out I'm reporting a blip so please respect my time and just answer my question.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Hi Tony, thank you for saying that. By giving me the info that the issue was reported previously (by me last week) and subtitles now showing, to delete and download again it would have saved time and stress. My responses are feedback to how you came across. Info before questions
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Jeannie Cain
(@Jeanniec007) reported
from
Truro, England
@SkyHelpTeam It's resolved now but I had been online and working through your loop never ever to find a phone number to a human or to resolve the issue
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Nigel K
(@NDK72) reported
from
Falmouth, England
Hey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.
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Coopsie
(@coopsieyid) reported
from
Penzance, England
@SkySportsNews @SkySports what ******** do vegans, or what your (so called) presenters had for lunch, have to do with deadline day? Talk about scraping the bottom of the barrel when it comes to filling air time 🙄
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam If it's working at source, then I know what to do at this end. As I said, I often report subtitle issues and more often there is a an issue at your end. Please just answer my question. Are subtitles working on The Tiger Rising? I will stop reporting issues if you prefer?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Oh no. Thank you for the warnings. However, I was having this issue with Series 1, which I am rewatching before series 2. It seems as if I have to do a huge route around for each episode. Surely the decision to watch is with viewers to decide what themes are sensitive?
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Richard Drew
(@richarddrew788) reported
from
Redruth, England
@DarrenWolves @SkySports Not bad for a Liverpool supporter
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_James
(@james_grogan) reported
from
Porthleven, England
@SkyUK impossible to get any help at all, customer support is tragic. The prices you charge too! #IJustWantToWatchF1
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Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down again...Truro in Cornwall?
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Sophie Osborne
(@loupop81) reported
from
Penzance, England
@SkyHelpTeam Nobody is answering the phone or you just get directed to sky help which obviously can’t sort out my issue ?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@wired2thebrink @SkyHelpTeam I'm getting other things OK. Just out of synch with a recording from yesterday. Maybe things were down then as I couldn't see subtitles oon things I wanted to record yesterday.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam You're sorry I take issue? Take some responsibility please. How rude. I provided information that Playing God is a film on Sky Cinema, see the thread, which I watched in HD and Tony asked which episode it was. A week before Jason replied to thank me for reporting the issue.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
The #subtitles are far out of synch on The Paper Tigers @SkyHelpTeam I notice a silence about more than halving the #SkyCinema service also.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thank you NW. I will if the subtitles disappear. Sometimes it has been my wifi signal. Sometimes a blip elsewhere.
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mark
(@cornishsportG) reported
from
Flushing, England
@SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Had you checked this issue was fixed and then suggested I deleted and downloaded again it would have saved me time and stress. The ability to see this from a customer perspective helps instead of entitlement. Asking format and episode for a film was irrelevant and disrespectful.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Savanna
(@fluMUSIK) reported
from
Otley, England
@SkyHelpTeam it just constantly says there has been a problem finding your sky q box on this network
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Thaiarna Love
(@thaiarna) reported
from
Brentford, England
Not Going To Lie! But @SkyUK Is The Worst Boardband Provided. Imagining Spending So Much Money For The Service To Be Crap & The TV Constantly Saying “No Satellite Signal”. #NextStopVirginBoardband
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MickeyJim
(@MichaelLyne3) reported
from
Irthlingborough, England
@SkyHelpTeam absolutely sick to the back teeth of SKY Q I am on my 3rd box in 3 years and at the third one keeps faulting with the hard drive and wiping everything. Utter crap. My old hd box was years old and worked perfectly!! Very unhappy
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GH
(@gazhodgson) reported
from
Caernarfon, Wales
@Ladyrockstar666 @SkyHelpTeam Shit not shut 😂
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lisa homan
(@lisahoman) reported
from
Hammersmith, England
@SkyHelpTeam Sky's New Year Resolution should be to sort out the deal with BT Sport so Sky Customer's don't pay silly money! This was coming for start of football season, then end of November, now it's apparently early NY!!!
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Jack C⎊nn⎊r
(@_TakeToTheSkies) reported
from
Romford, England
@NaomiEco39 @SkyUK Somebody’s never been to Becontree Heath Leisure Centre pfft
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John Hardy
(@IamJohnHardy) reported
from
Glastonbury, England
@Clairealou2 @SkyHelpTeam So I went with PlusNet and have never looked back. 37Mb/s all day long. Maybe SkyHelpTeam had a valid idea lol 2/2
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Mike Woolfrey
(@Bear3011) reported
from
Sonning Common, England
@SkyHelpTeam woeful service trying “to upgrade”, a total “computer says no” experience. Wish they didn’t have cricket, I’d cancel in a heartbeat....
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GH
(@gazhodgson) reported
from
Caernarfon, Wales
@SkyHelpTeam Yes I've done all that it says it's working but as soon as i try to connect sky box, mobile phone or anything else i get message saying network access denied
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Dionne Angus
(@dionne_angus) reported
from
Bracknell, England
@SkyUK how much would it cost me to have 2 boxes sky movies sky entertainment, broadband and boxsets/netflix as a new customer thanks thinking of leaving virgin