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Sky Outage Report in Helston, Cornwall, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Helston, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Helston, Cornwall, England 12/20/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Helston, Cornwall, England

The most recent Sky outage reports came from the following cities: Falmouth, Redruth and Camborne.

Loading map, please wait...
City Problem Type Report Time
United KingdomFalmouth TV
United KingdomRedruth Internet
United KingdomCamborne Internet
United KingdomCamborne Wi-fi
United KingdomCamborne TV
United KingdomRedruth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Helston, England

Latest outage, problems and issue reports in Helston and nearby locations:

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam Thank you NW. I will if the subtitles disappear. Sometimes it has been my wifi signal. Sometimes a blip elsewhere.

  • NDK72 Nigel K (@NDK72) reported from Falmouth, England

    @SkyHelpTeam This morning I've hardwired the q box into one of the Google mesh pods to see if that helps. Seems to be bit of a problem looking online.

  • coopsieyid Coopsie (@coopsieyid) reported from Penzance, England

    @SkySportsNews @SkySports what ******** do vegans, or what your (so called) presenters had for lunch, have to do with deadline day? Talk about scraping the bottom of the barrel when it comes to filling air time 🙄

  • NDK72 Nigel K (@NDK72) reported from Falmouth, England

    Well it seems like I've sorted our @SkyUK Q Box + Google mesh WiFi daily disconnecting problem. I've had to cable connect the Q box into the mesh pod. Bit of a pain as I had both my games consoles hardwired. Such a pity the two systems don't play nicely together :(

  • NDK72 Nigel K (@NDK72) reported from Falmouth, England

    Hey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.

  • leftpeg7619 Wayne Quinn (@leftpeg7619) reported from St. Ives, England

    @markbeard37 @Ayse_Smith @SkySports Horrific tackle Beardy that was..Dane had to retire and the ********* has never looked back! #******

  • JackiHicks 🌻 𝕁𝕒𝕔𝕜𝕚 🌻 (@JackiHicks) reported from Hayle, England

    Hanging on the 📞 line to @SkyUK for almost half-an-hour to change our package ... 😴 Hung up & tried again but chose ‘cancel subscription’ option & they answered immediately 🤔 #Toptip

  • loupop81 Sophie Osborne (@loupop81) reported from Penzance, England

    @SkyHelpTeam Nobody is answering the phone or you just get directed to sky help which obviously can’t sort out my issue ?

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    Example of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?

  • pholly22 Penny Hollywood (@pholly22) reported from Truro, England

    @SkyHelpTeam My broadband is down and I’m working at home for the NHS!!! Please help

  • james_grogan _James (@james_grogan) reported from Porthleven, England

    @SkyUK impossible to get any help at all, customer support is tragic. The prices you charge too! #IJustWantToWatchF1

  • Jeanniec007 Jeannie Cain (@Jeanniec007) reported from Truro, England

    @SkyHelpTeam It's resolved now but I had been online and working through your loop never ever to find a phone number to a human or to resolve the issue

  • dpayne435 Darren Payne 67 (@dpayne435) reported from Penzance, England

    @SkyHelpTeam now over 24hrs waiting for this issue to be sorted, very poor service from you guys

  • J4Kes93 Jacob Wells (@J4Kes93) reported from Falmouth, England

    @SkyHelpTeam @nowtvhelp please stop telling people to check there routers, think it’s pretty obvious this is an issue your end. Can’t even log into the now tv website now.

  • JackiHicks ✨ 𝕁𝕒𝕔𝕜𝕚 ✨ (@JackiHicks) reported from Hayle, England

    @SkyHelpTeam Thanks for your reply. I have already checked all of those options but unfortunately it’s @Microsoft who need to sort this issue but I’m not having much help from them 🙁

  • DigiPRman Stephen Bedser (@DigiPRman) reported from Redruth, England

    Sadly super disappointed with @SkyUK #broadband @SkyHelpTeam since my 70 year old father tried to get help with his broadband that keeps disconnecting. Just fed lots of jargon on the phone that was confusing and ultimately useless 😞

  • jsteed773 John Steed MBE (@jsteed773) reported from Helford, England

    @SkyHelpTeam seriously unhappy with Sky I ordered TV, Talk and BB in early August and still have no BB. A series of delays, confused instructions to Open Reach and now even the Recovery Team cannot resolve. Seriously bad service I wish I had gone elsewhere !

  • MikecityKent Mike Kent (@MikecityKent) reported from Redruth, England

    @JimmyMuratt @WalkerCup It would be nice to watch it the UK. Poor from @SkySports, surely could have been on sports mix

  • cornishsportG mark (@cornishsportG) reported from Flushing, England

    @SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SkyHelpTeam trying to install your new My Sky app on my android phone. Was like install > sign in (didn't say for Google or Sky) > password again (enter Google password) > enter code (enter from text) > (tiny screen) So you don't locked out > (back to Google Store) sign in >....

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • calvinT10 calvin taylor (@calvinT10) reported

    @SkyHelpTeam And how do i go about connecting to the team? When i ring up i get there's an outage in your area we are working on it goodbye then the line goes dead

  • anthony19641888 Unprecedented Quadruple Treble Winners. (@anthony19641888) reported

    @SkySports If he wants to change something, here is an idea, instead of hiding his money away offshore, why doesn’t he pay TAX to the country of his birth, he clearly has No problem waving the nations flag around when he wins, he is Not the only one, just the latest in a long, long line.

  • SHGB001 🇬🇬🎙📻🇬🇬SimonG💜💜 (@SHGB001) reported

    @SkyHelpTeam @SkyUK Can someone fix the aspect ratio on SkyGo for @ChallengeTV please. Been stuck on a weird ratio (3:2 maybe) for a couple of days that makes even programmes in 4:3 look squashed. Adverts seem to be in 4:3. Fine on other channels and on SkyTV just SkyGo.

  • FFrowning Forever Frowning (@FFrowning) reported

    @SkyHelpTeam it’s easier to speak to the man on the moon than an actual human being who works for “Sky Customer Service”. Awful excuse for a so called helpline!!

  • samjcmp sam (@samjcmp) reported

    @SkySports Why’s he telling him to “stop” while he’s mid way through talking… I heard what he said it came across a real ******* rude.. irregardless of “I didn’t mean it like that” or “I don’t know why you understand it like that” just gaslighting him the little ***

  • adepledge Alex Depledge (@adepledge) reported

    @SkyHelpTeam How do you speak to anyone with any authority at Sky? I keep getting fobbed off by the service team

  • JUST457 justin Searle (@JUST457) reported

    @SkyHelpTeam Done all that, works for a short period and then it all starts again, hence the original question. As a customer I am paying for something that I am not receiving in a constant manner.

  • davidpaulmellor David Mellor (@davidpaulmellor) reported

    @SkySports ******* hell….shot it down our throats

  • pintochicke Pinto fresh (@pintochicke) reported

    @SkySports Fck u @LFC for the useless statement made by your stupid coach he must apologise

  • anthony19641888 Unprecedented Quadruple Treble Winners. (@anthony19641888) reported

    @SkySports Should Harry Maguire even be at United, on his best day he is just a Very, Very, expensive Phil Jones, on his worst, which there have been plenty of, he is just a Very, Very, Very expensive Johnny Evans.