Sky Outage Report in Helston, Cornwall, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Helston, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Helston, Cornwall, England
The most recent Sky outage reports came from the following cities: Hayle, Truro and Camborne.
| City | Problem Type | Report Time |
|---|---|---|
 Hayle |
TV | |
| Truro |
Wi-fi | |
| Camborne |
Internet | |
| Camborne |
Wi-fi | |
| Camborne |
Internet | |
| Redruth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Helston, England
Latest outage, problems and issue reports in Helston and nearby locations:
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_James
(@james_grogan) reported
from
Porthleven, England
@SkyUK impossible to get any help at all, customer support is tragic. The prices you charge too! #IJustWantToWatchF1
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Jeannie Cain
(@Jeanniec007) reported
from
Truro, England
@SkyHelpTeam It's resolved now but I had been online and working through your loop never ever to find a phone number to a human or to resolve the issue
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Nigel K
(@NDK72) reported
from
Falmouth, England
Hey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam trying to install your new My Sky app on my android phone. Was like install > sign in (didn't say for Google or Sky) > password again (enter Google password) > enter code (enter from text) > (tiny screen) So you don't locked out > (back to Google Store) sign in >....
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Nigel K
(@NDK72) reported
from
Falmouth, England
Well it seems like I've sorted our @SkyUK Q Box + Google mesh WiFi daily disconnecting problem. I've had to cable connect the Q box into the mesh pod. Bit of a pain as I had both my games consoles hardwired. Such a pity the two systems don't play nicely together :(
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John Steed MBE
(@jsteed773) reported
from
Helford, England
@SkyHelpTeam seriously unhappy with Sky I ordered TV, Talk and BB in early August and still have no BB. A series of delays, confused instructions to Open Reach and now even the Recovery Team cannot resolve. Seriously bad service I wish I had gone elsewhere !
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Sophie Osborne
(@loupop81) reported
from
Penzance, England
@SkyHelpTeam Nobody is answering the phone or you just get directed to sky help which obviously can’t sort out my issue ?
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mark
(@cornishsportG) reported
from
Flushing, England
@SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thank you NW. I will if the subtitles disappear. Sometimes it has been my wifi signal. Sometimes a blip elsewhere.
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✨ 𝕁𝕒𝕔𝕜𝕚 ✨
(@JackiHicks) reported
from
Hayle, England
@SkyHelpTeam Thanks for your reply. I have already checked all of those options but unfortunately it’s @Microsoft who need to sort this issue but I’m not having much help from them 🙁
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Jacob Wells
(@J4Kes93) reported
from
Falmouth, England
@SkyHelpTeam @nowtvhelp please stop telling people to check there routers, think it’s pretty obvious this is an issue your end. Can’t even log into the now tv website now.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
Example of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?
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Wayne Quinn
(@leftpeg7619) reported
from
St. Ives, England
@markbeard37 @Ayse_Smith @SkySports Horrific tackle Beardy that was..Dane had to retire and the ********* has never looked back! #******
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Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down again...Truro in Cornwall?
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Mike Kent
(@MikecityKent) reported
from
Redruth, England
@JimmyMuratt @WalkerCup It would be nice to watch it the UK. Poor from @SkySports, surely could have been on sports mix
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Nigel K
(@NDK72) reported
from
Falmouth, England
@SkyHelpTeam This morning I've hardwired the q box into one of the Google mesh pods to see if that helps. Seems to be bit of a problem looking online.
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Coopsie
(@coopsieyid) reported
from
Penzance, England
@SkySportsNews @SkySports what ******** do vegans, or what your (so called) presenters had for lunch, have to do with deadline day? Talk about scraping the bottom of the barrel when it comes to filling air time 🙄
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Penny Hollywood
(@pholly22) reported
from
Truro, England
@SkyHelpTeam My broadband is down and I’m working at home for the NHS!!! Please help
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Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down in Cornwall?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@wired2thebrink @SkyHelpTeam I'm getting other things OK. Just out of synch with a recording from yesterday. Maybe things were down then as I couldn't see subtitles oon things I wanted to record yesterday.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Danielle
(@Danninyelle) reported
@SkyHelpTeam do u intentionally try to put customers off? Been trying to get help for hours now. Phone help off for training, no live chat. What the actual f…
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JOSEPH
(@the_privatechef) reported
@SkyHelpTeam please please help. We had only 1 skyQ box installed today and it should’ve been 2. I can’t contact by phone, no one answers and the skyID is locked so I can’t access the account that way either.
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SB91
(@SB9130638564) reported
@SkyHelpTeam Oh really? The last 4 agents I have spoken to told me they can’t help and they scheduled a call back. But I never get the call back. So are your agents lying?
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Neil Kermack
(@Neilk1888) reported
@SkyHelpTeam Can you advise what time the training is due to finish please. After my Internet being down all night this really is poor customer service.
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Covid19
(@KatieCharalamb5) reported
@SkyHelpTeam So what is the point you can’t help, sky can’t help… leaves me no@choice
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Helen O'Neill
(@heloneill) reported
Essential worker but working from home using #skybroadband. Internet has gone, the #mysky app can't do the tests as router not connected. Go through website - tests not working! Phone Sky - all lines closed due to staff training. I need to work! @SkyHelpTeam @SkyUK help me pls!
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Daniel James
(@danjames61) reported
@SkyHelpTeam after 25 years as a customer is there a way to speak to someone about my charges before I have to cancel sky ?
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Darren Mason
(@TheCockneyBoy) reported
@SkySports You actually had someone watch the game and give them ratings? Rice a 6 man was up and down more than a prostitutes knickers! Should be an 8. Shaw a 6 the man was all over the place and got an assist. Walker a 6? He done nothing wrong. Infact the back 2 and wing backs was unreal
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Josh
(@JoshuaDFrancis) reported
@SkySports Pretty spot on to be fair I would drop Sterling down to a 7, scoring a goal shouldn’t boost your rating that much, didn’t do anything the rest of the game!
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AJRich
(@AmandaRichard17) reported
@SkyHelpTeam Why is it taking 2 weeks for to fix a fault? Can I get out of my contract with sky?