Sky Outage Report in Helston, Cornwall, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Helston, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Helston, Cornwall, England
The most recent Sky outage reports came from the following cities: Penzance, Redruth, Camborne and Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Penzance |
TV | |
| Redruth |
Phone | |
| Camborne |
Total Blackout | |
| Camborne |
Internet | |
| Redruth |
Internet | |
| Truro |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Helston, England
Latest outage, problems and issue reports in Helston and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thank you NW. I will if the subtitles disappear. Sometimes it has been my wifi signal. Sometimes a blip elsewhere.
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Sophie Osborne
(@loupop81) reported
from
Penzance, England
@SkyHelpTeam Nobody is answering the phone or you just get directed to sky help which obviously can’t sort out my issue ?
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Jeannie Cain
(@Jeanniec007) reported
from
Truro, England
@SkyHelpTeam It's resolved now but I had been online and working through your loop never ever to find a phone number to a human or to resolve the issue
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam You're sorry I take issue? Take some responsibility please. How rude. I provided information that Playing God is a film on Sky Cinema, see the thread, which I watched in HD and Tony asked which episode it was. A week before Jason replied to thank me for reporting the issue.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Oh no. Thank you for the warnings. However, I was having this issue with Series 1, which I am rewatching before series 2. It seems as if I have to do a huge route around for each episode. Surely the decision to watch is with viewers to decide what themes are sensitive?
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Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down again...Truro in Cornwall?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Had you checked this issue was fixed and then suggested I deleted and downloaded again it would have saved me time and stress. The ability to see this from a customer perspective helps instead of entitlement. Asking format and episode for a film was irrelevant and disrespectful.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SkyHelpTeam Thanks Becca. I got around the problem, as kept switching to SD but it kept throwing up barriers to entry. Monday morning is not when am focusing on TV viewing so any replies will do later.
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Penny Hollywood
(@pholly22) reported
from
Truro, England
@SkyHelpTeam My broadband is down and I’m working at home for the NHS!!! Please help
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Richard Drew
(@richarddrew788) reported
from
Redruth, England
@DarrenWolves @SkySports Not bad for a Liverpool supporter
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mark
(@cornishsportG) reported
from
Flushing, England
@SkyHelpTeam charging a 20 year customer who is on furlough in a global pandemic and can't afford it 60 quid to cancel sky sports off the contract is a pretty terrible thing to isn't it . What a lovely company you are .
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John Steed MBE
(@jsteed773) reported
from
Helford, England
@SkyHelpTeam seriously unhappy with Sky I ordered TV, Talk and BB in early August and still have no BB. A series of delays, confused instructions to Open Reach and now even the Recovery Team cannot resolve. Seriously bad service I wish I had gone elsewhere !
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
Example of how I fell for a trap 18-month contract with @SkyHelpTeam. Go to record Inside Number 9. Autoselects HD. I cancelled HD so it would fail. I go to other formats select SD have to cancel HD first to make space. Could it give me choice not steal all that time?
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@wired2thebrink @SkyHelpTeam I'm getting other things OK. Just out of synch with a recording from yesterday. Maybe things were down then as I couldn't see subtitles oon things I wanted to record yesterday.
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Nigel K
(@NDK72) reported
from
Falmouth, England
Well it seems like I've sorted our @SkyUK Q Box + Google mesh WiFi daily disconnecting problem. I've had to cable connect the Q box into the mesh pod. Bit of a pain as I had both my games consoles hardwired. Such a pity the two systems don't play nicely together :(
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Coopsie
(@coopsieyid) reported
from
Penzance, England
@SkySportsNews @SkySports what ******** do vegans, or what your (so called) presenters had for lunch, have to do with deadline day? Talk about scraping the bottom of the barrel when it comes to filling air time 🙄
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_James
(@james_grogan) reported
from
Porthleven, England
@SkyUK impossible to get any help at all, customer support is tragic. The prices you charge too! #IJustWantToWatchF1
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Nigel K
(@NDK72) reported
from
Falmouth, England
Hey @SkyHelpTeam is there a problem with TV at the moment? Can’t get any channels. We’re in the TR11 Falmouth Cornwall area. Broadband, Netflix etc working still though.
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Jacob Wells
(@J4Kes93) reported
from
Falmouth, England
@SkyHelpTeam @nowtvhelp please stop telling people to check there routers, think it’s pretty obvious this is an issue your end. Can’t even log into the now tv website now.
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Claire Irons
(@ClaireIrons3) reported
from
Truro, England
@SkyHelpTeam why is my internet down in Cornwall?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lynsey Briston
(@Lynzsb) reported
@SkyHelpTeam Any updates please? It’s been down since 4pm 😭
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Paul Gibb
(@haroldshousett) reported
@SkySports He’s had a bad patch for 5 years
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Craig Paterson
(@CraigyP83) reported
Is there a known issue right now with Sky broadband? @SkyHelpTeam WiFi has been down for a few hours now.
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Jennie Jackson
(@jenniejen11) reported
@SkyHelpTeam All the online help guides does is tell you to reboot the router to see if the light goes green, which is does and then later it goes back to Amber.
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James
(@CalParished) reported
@SkyHelpTeam Imagine advising a customer that they'll get a call back from a manager the next day and then not calling that customer....or emailing them.....or anything. Nice job Sky 👏👍
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Ellen Fincher 💙
(@The_Elfy) reported
Omg @SkyHelpTeam you have the worst customer service in the world. No one can agree on a price, I've been on the phone for over an hour and still my issue is not sorted. And after all that stress you want to charge me a £20 admin fee. #NoChance
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Scottish21
(@Scottish21_) reported
@SkyHelpTeam Will the service be back up by midnight. I’m doing a 24 hour charity stream and I can’t start if the service is down 😔
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Rayz🏄🏾♂️
(@Rayz_m10) reported
@SkyUK Your broadband is so bad fix it up g @SkyHelpTeam
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Ben Hewitt
(@BenHewitt_26) reported
@virginmedia Thanks , I have submitted submitted the complaint. Now to call up @bt_uk or @SkyUK
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Aimée
(@PL__xo) reported
@SkyHelpTeam It’s an issue on YOUR end so really telling people to follow the usual steps of rebooting etc is pointless if it requires your engineers to work cloak & dagger?!