Sky Outage Report in Norfolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Norfolk, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norfolk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Norfolk, England
The most recent Sky outage reports came from the following cities: Fakenham and East Dereham.
| City | Problem Type | Report Time |
|---|---|---|
 Fakenham |
Phone | |
| East Dereham |
TV | |
| Wymondham |
TV | |
| East Dereham |
Phone | |
| Fakenham |
Internet | |
| Attleborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Norfolk, England
Latest outage, problems and issue reports in Norfolk and nearby locations:
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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david crown
(@davidccrown) reported
from
Attleborough, England
@SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message
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brian priest
(@brianpriest1) reported
from
Wymondham, England
@PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...
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Sarah-Jayne
(@ZumbaSarahJayne) reported
from
Taverham, England
@Sophs1812 @SkyHelpTeam Ours is not working in NR8
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Dan Castleton
(@dantheman2969) reported
from
Reepham, England
@PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like
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Andy Segon
(@andysegon) reported
from
Hethersett, England
@SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
-
webbym
(@mike79mjw) reported
from
Watton, England
@rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now
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Reece Durrant #NHSblueheart 💙
(@reece_durrant_) reported
from
Colney, England
So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
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Jo Arnoup
(@Rocklandgirl) reported
from
Mattishall, England
Getting so peed off with crap Internet connection @SkyUK , keep logging in to report & says its OK 🤬🤬 when you pay top dollar not bloody well impressed Call will be made tomorrow stating my disgust
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Tim Johnson
(@coachdrivertim) reported
from
Dereham, England
@Dizzygeorgie @Apple @SkyUK How rude 😉
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken
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Diane Quadling
(@Di_Di26) reported
from
Shipdham, England
@SkySportsPL @SkySports Awful lunge!
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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Kevin Vincent
(@Kjvincent1979) reported
from
Costessey, England
Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa
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Patrick Snowsell
(@Paterick1975) reported
from
Hethersett, England
@SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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antman
(@cookiemcr21) reported
@SkyHelpTeam Done all that still working! It's still down
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JIMJ
(@SteveSt05558896) reported
@SkyHelpTeam @Stranger_Things After 6 years I’m leaving sky, Could you explain how from speaking to a customer agent about renewing my contract, and being put through to the retention team the price quoted went up by £10 a month.. I know your wait times are long.. but surely
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Stevø
(@_Steve_B_) reported
@SkyHelpTeam @alec1271 One was from January… It would really help if you told your customers about issues instead of us having to contact you first. You know, being proactive.
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Katey Lovell
(@Katey_Lovell) reported
@sarmackie965 @BBCOne @SkyUK It's on iplayer, we just had the same issue
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Peter Rusling
(@Petersrusling) reported
@SkyHelpTeam I’ve going thr link to cancel the tickets
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Craig Bannister
(@CraigBanno) reported
@SkyHelpTeam I have already been told there is a problem which is why i was due to have someone contact me but they havent. I always end up chasing to get an issue sorted but nobody wants to help me solve the problem!
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jen🧜🏽♀️🦕🦩🤓❤️
(@QuirkyBirdX) reported
Oh it’s just another @SkyUK fail. iPlayer app works perfectly on LG… can’t wait to claw back my £50 a month from Sky when my contract ends in 3 months!!!
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Geoff Scott
(@geoffscott1970) reported
@askparamount @SkyHelpTeam having just spent an hour trying to set up paramount plus I’m finally in although I now have just a black screen with a spinning icon with whatever I choose to watch, as reported by others- please help
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Jamie Tighe
(@jamierftighe) reported
@SkyUK But when the broadband goes down you have no tv, need to put in my WiFi password every time it disconnects from the tele on that stupid scroll bar instead of a normal keyboard layout that needs to change
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Oliver Thorne
(@Oliver_Thorne1) reported
Just upgraded to @SkyUK super fast broadband and now I can only get broadband in about 50% of the rooms. Has anyone else had this problem?