Sky Outage Report in Norfolk, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Norfolk, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norfolk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 14: Problems at Sky
Sky is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Norfolk, England
The most recent Sky outage reports came from the following cities: Fakenham and East Dereham.
| City | Problem Type | Report Time |
|---|---|---|
 Fakenham |
Phone | |
| East Dereham |
TV | |
| Wymondham |
TV | |
| East Dereham |
Phone | |
| Fakenham |
Internet | |
| Attleborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Norfolk, England
Latest outage, problems and issue reports in Norfolk and nearby locations:
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
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Sarah-Jayne
(@ZumbaSarahJayne) reported
from
Taverham, England
@Sophs1812 @SkyHelpTeam Ours is not working in NR8
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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Diane Quadling
(@Di_Di26) reported
from
Shipdham, England
@SkySportsPL @SkySports Awful lunge!
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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Gary Hinchliffe
(@BeetleyCanary) reported
from
Beetley, England
@david32325487 @SkySports @SkySportsNews Bot. Stupid one at that....
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Kevin Vincent
(@Kjvincent1979) reported
from
Costessey, England
Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa
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brian priest
(@brianpriest1) reported
from
Wymondham, England
@PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...
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Andy Segon
(@andysegon) reported
from
Hethersett, England
@SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.
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Jonno
(@HawayLads) reported
from
Hockering, England
Added to that its better Qulaity tha the studf @SkySports spew out as 1992 sports year shit!
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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Jonno
(@HawayLads) reported
from
Hockering, England
@76skelly @Jarvoefc @SkyUK @SkySports Mines been Free since Football stopped. All you have to do is cancel it on app or by calling. Was widely publicised mate.
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken
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Reece Durrant #NHSblueheart 💙
(@reece_durrant_) reported
from
Colney, England
So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
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Dan Castleton
(@dantheman2969) reported
from
Reepham, England
@PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like
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Tim Johnson
(@coachdrivertim) reported
from
Dereham, England
@Dizzygeorgie @Apple @SkyUK How rude 😉
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Gabelli🔰
(@IanGabelli) reported
from
Scarning, England
This crowd noise effect on @SkySports is bloody terrible 😂
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Gavin
(@mattygavin1979) reported
@SkyHelpTeam we have a engineer booked to come out to us on Monday due to having no Sky signal. We suspect that the dish has been damaged due to the recent storms will they be able to replace it if it is damaged?
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Chelle Mckay
(@chellelouise28) reported
@SkyHelpTeam hello, I've been having problems with my WiFi for the past few days. It keeps going on and off, I've done all the troubleshooting but nothing seems to work. (Haverhill)
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Quantum Art
(@QuantumArt1) reported
@SkySportsNews @SkySports he was cheated out of F1 championship ether u follow the rules or u don't in this case they never followed the rules. call cars should have past not just some
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Stacey Townsend
(@StaceyT2010) reported
@SkyHelpTeam @OpenreachHelp can someone please help that’s 2 weeks now of no internet connection and no signs of it coming back on it really now is unacceptable can someone please DM me to get this sorted !
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steven struggles
(@stevenstruggle1) reported
@SkySports Stick to selling whiskey he’s garbage
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I'm retired. It's not my problem anymore!🥳😵💫
(@Dianne1963) reported
@Nuketrino @SkyHelpTeam I had the same issue, nearly had a mental breakdown after a month of issues, and arguments btwn Sky and Openreach as to who was at fault, reverted back to my previous contract. Copper wires mean no chance of "fibre"... Duh!
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Sean de Fraine
(@defraine) reported
@SkyHelpTeam mysky app not working for me on Android or Apple. Just takes me to a page you are looking for not found page in my browser. Been like this for weeks. Help?
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I'm retired. It's not my problem anymore!🥳😵💫
(@Dianne1963) reported
@SkyHelpTeam #myskyapp is not working. I've removed and reinstalled it, rebooted etc. Are you aware and when will it be fixed, please?
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Dypes8
(@dypes8) reported
@dtr1984 @SkySportsF1 @SkySports See those very same stats in my head are the very reason he doesn’t deserve it. He didn’t convert enough points and then the obvious elephant in the room. I’d say poor effort for not getting it done earlier and on your own.
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K Mor
(@legend1872) reported
@SkyHelpTeam Why is it so hard to downgrade or cancel? Been in a webchat queue for 90 mins last night before you closed which has continued into another 90 mins so far today. Why can't I self serve and do this via MySky? I can upgrade on it.