Sky Outage Report in Norfolk, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Norfolk, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norfolk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Norfolk, England
The most recent Sky outage reports came from the following cities: East Dereham, Fakenham and Shropham.
| City | Problem Type | Report Time |
|---|---|---|
 East Dereham |
TV | |
| East Dereham |
Phone | |
| Fakenham |
TV | |
| Shropham |
TV | |
| East Dereham |
TV | |
| East Dereham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Norfolk, England
Latest outage, problems and issue reports in Norfolk and nearby locations:
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
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Andy Segon
(@andysegon) reported
from
Hethersett, England
@SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.
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harlingdave
(@harlingdave) reported
from
Wymondham, England
Sports Saturday is crap today clueless everyone including the presenter #sky #sportssaturday #skysports
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Jo Arnoup
(@Rocklandgirl) reported
from
Mattishall, England
Getting so peed off with crap Internet connection @SkyUK , keep logging in to report & says its OK 🤬🤬 when you pay top dollar not bloody well impressed Call will be made tomorrow stating my disgust
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Kev
(@Kjvincent1979) reported
from
Costessey, England
@SkyHelpTeam please help, broadband issues again
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brian priest
(@brianpriest1) reported
from
Wymondham, England
@PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
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Reece Durrant #NHSblueheart 💙
(@reece_durrant_) reported
from
Colney, England
So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?
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Diane Quadling
(@Di_Di26) reported
from
Shipdham, England
@SkySportsPL @SkySports Awful lunge!
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Kev
(@Kjvincent1979) reported
from
Costessey, England
@SkyHelpTeam Internet down, issue in area. Can you help?
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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Kev
(@Kjvincent1979) reported
from
Costessey, England
@SkyHelpTeam currently no Internet at home, please help as I need it for work
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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webbym
(@mike79mjw) reported
from
Watton, England
@rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
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Sarah-Jayne
(@ZumbaSarahJayne) reported
from
Taverham, England
@Sophs1812 @SkyHelpTeam Ours is not working in NR8
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Patrick Snowsell
(@Paterick1975) reported
from
Hethersett, England
@SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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david crown
(@davidccrown) reported
from
Attleborough, England
@SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Máryse 'Wuthering' Ouellet👻
(@chickpaints88) reported
@SkyUK Internet constantly dropping off and on again, landline doesn't work. Wtf is happening?
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Dave Hopkins
(@DeAtHaToMiC69) reported
@BenjellyHero @jonmod80 @SkySports Exactly, poor team! Odd good individuals here and there but largely a team who wouldn't look out of place in the championship, if you took those 4 or 5 players out... Small team also, not much room to rotate or bring in off the bench. And I think the sides position shows that.
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Sav Mondo
(@SavMondo) reported
@RacingGreenwood @SkySports I never said he should feel inclined to walk away, I merely pointed out that he can do that if he’s being as it’s termed here, ‘abused’.
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Doc Cotton
(@DocCotton4) reported
@craig24029202 @SkyHelpTeam @skyhelpteam won’t reply. Total useless but yes it is down for cramlington area
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☣theofficial29☣
(@theofficial29) reported
@SkyHelpTeam any idea how long the broadband and talk outage might last in the NE23 area?
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Fiona Walker
(@FionaCW123) reported
@SkyHelpTeam Very disappointed as a customer of 19 years who has TV, broadband and mobile with you, who has never missed a payment that you won't give me credit to pay £13 a month for the TV. Seriously considering going elsewhere now 😡
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Joanne
(@jogwood) reported
@SkyHelpTeam any update on outage in NE62 area please? Has been down all morning and trying to work from home
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Brian Fly
(@ChadMcbuick) reported
@SkyHelpTeam Any chance of receiving my sky glass order link soon? Pre-registered platinum customer but still not heard anything at all
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Geordie Ahmed
(@GeordieAhmed) reported
@SkySports Don't compare this to real life, in real life such a failure would never get such a high profile job and he certainly wouldn't keep it after repeatedly underperforming
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Justin Barker
(@JustinBarker77) reported
@SkyHelpTeam Got the pre-order for Glass today. It's not offering HD and UHD packs, so I assume Sky Ultimate covers these already? Also, how do I move to Glass and cancel my existing Q service and package?