Sky

Sky Outage Report in Norfolk, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Norfolk, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norfolk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Norfolk, England 02/28/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (47%)

    Internet (47%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Norfolk, England

The most recent Sky outage reports came from the following cities: East Dereham, Fakenham and Shropham.

Loading map, please wait...
City Problem Type Report Time
United KingdomEast Dereham TV
United KingdomEast Dereham Phone
United KingdomFakenham TV
United KingdomShropham TV
United KingdomEast Dereham TV
United KingdomEast Dereham TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norfolk, England

Latest outage, problems and issue reports in Norfolk and nearby locations:

  • andysegon Andy Segon (@andysegon) reported from Hethersett, England

    @SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.

  • dantheman2969 Dan Castleton (@dantheman2969) reported from Reepham, England

    @PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....

  • HawayLads Jonno (@HawayLads) reported from Hockering, England

    Added to that its better Qulaity tha the studf @SkySports spew out as 1992 sports year shit!

  • BeetleyCanary Gary Hinchliffe (@BeetleyCanary) reported from Beetley, England

    @david32325487 @SkySports @SkySportsNews Bot. Stupid one at that....

  • ZumbaSarahJayne Sarah-Jayne (@ZumbaSarahJayne) reported from Taverham, England

    @Sophs1812 @SkyHelpTeam Ours is not working in NR8

  • IanGabelli Gabelli🔰 (@IanGabelli) reported from Scarning, England

    This crowd noise effect on @SkySports is bloody terrible 😂

  • KingSkaMartyn Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡

  • reece_durrant_ Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, England

    So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...

  • HawayLads Jonno (@HawayLads) reported from Hockering, England

    @76skelly @Jarvoefc @SkyUK @SkySports Mines been Free since Football stopped. All you have to do is cancel it on app or by calling. Was widely publicised mate.

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure

  • KingSkaMartyn Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    @SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??

  • brianpriest1 brian priest (@brianpriest1) reported from Wymondham, England

    @PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling

  • Kjvincent1979 Kevin Vincent (@Kjvincent1979) reported from Costessey, England

    Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken

  • Di_Di26 Diane Quadling (@Di_Di26) reported from Shipdham, England

    @SkySportsPL @SkySports Awful lunge!

  • coachdrivertim Tim Johnson (@coachdrivertim) reported from Dereham, England

    @Dizzygeorgie @Apple @SkyUK How rude 😉

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisjeffs chris jeffs (@chrisjeffs) reported

    @SkyHelpTeam broadband down in SW18?

  • zde92 Zac (@zde92) reported

    @SkyUK please expand your service in Plymouth virgin media currently have the monopoly in my area and there service is shocking we wanted to move but can only get basic internet. I WFH and I game so the speeds are too slow on your basic internet!

  • JonHawkes5 Jon Hawkes (@JonHawkes5) reported

    @SkyHelpTeam Something doesn't add up here. If i want to browse your TV package offers online, i have to sign in. To sign in, i have to link IDs and accounts. i don't have an account because i'm not a subscriber. i just want a viewing card. surely i can purchase one?

  • its_aj_kmr AJ Kumar (@its_aj_kmr) reported

    @virginmedia customer service and internet has been very very poor. Paying for 200mb receiving less than 10mb. @Ofcom please look into this, surely this can't be legal. @SkyUK you able to give me a good deal on fibre broadband?

  • meck8ken amanda aitken (@meck8ken) reported

    @SkyHelpTeam no service over two weeks and no matter how many times I phone, no one can help! I am still on hold for over an hour! Terrible customer service

  • bjnorthy Northy (@bjnorthy) reported

    @SkySports Won’t happen, Whyte going down again. The man has a glass chin!!

  • jessport88 Jess (@jessport88) reported

    @SkyHelpTeam I want to speak to someone in customer service but every time I ring, the options end in hanging up the phone. Engineers came to fit sky on 26th feb said they couldn’t do it and have not rearranged for a new time. I am paying and without full service. 😖 help

  • ParanormReason Paranormal Reason (@ParanormReason) reported

    @JamesBarrJT @SkyUK Errrrrr I've never done this before.....

  • FcNoise Natural Order 55 RFC (@FcNoise) reported

    @Dugster_88 @CallumCraw04 @SkySports Like half of the ira supporting support

  • CricketCracker Julia brennan (@CricketCracker) reported

    @SkyHelpTeam I am an existing customer and require broadband in a second home. Can you help?