Sky outages and service status in Norfolk, England
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Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Norfolk, including 0 direct reports.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Norfolk, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norfolk, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Norfolk, England
Latest outage, problems and issue reports in Norfolk and nearby locations:
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Jo Arnoup (@Rocklandgirl) reported from Mattishall, EnglandGetting so peed off with crap Internet connection @SkyUK , keep logging in to report & says its OK 🤬🤬 when you pay top dollar not bloody well impressed Call will be made tomorrow stating my disgust
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Jonno (@HawayLads) reported from Hockering, England@76skelly @Jarvoefc @SkyUK @SkySports Mines been Free since Football stopped. All you have to do is cancel it on app or by calling. Was widely publicised mate.
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Kevin Vincent (@Kjvincent1979) reported from Costessey, EnglandThank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa
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Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England@BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken
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Olwyn emerson (@EmersonOlwyn) reported from Costessey, England@SkyUK @peterappo @skyuk are the worst for not rewarding loyal customers! How very dare you!! Shocking #customercare
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Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, EnglandSo Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?
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Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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Kev (@Kjvincent1979) reported from Costessey, England@SkyHelpTeam currently no Internet at home, please help as I need it for work
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Jonno (@HawayLads) reported from Hockering, England5 internet speed test all average about 9MBs. Sky speed test. "No problem brother all is well 16MBs" @SkyHelpTeam re set box moved it done everything it says online. Paying for Superfast broadband
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harlingdave (@harlingdave) reported from Wymondham, EnglandSports Saturday is crap today clueless everyone including the presenter #sky #sportssaturday #skysports
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Olwyn emerson (@EmersonOlwyn) reported from Costessey, England@MrShove @SkyUK I left for very same reason. @SkyUK don’t understand the meaning of customer loyalty.
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Sarah-Jayne (@ZumbaSarahJayne) reported from Taverham, England@Sophs1812 @SkyHelpTeam Ours is not working in NR8
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Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
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webbym (@mike79mjw) reported from Watton, England@rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now
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david crown (@davidccrown) reported from Attleborough, England@SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message
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Dan Castleton (@dantheman2969) reported from Reepham, England@PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like
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Jayne' ♡ (@JaynemarieOx) reported from Dereham, England@SkyUK can someone help please, just received the sky glass and the remote isn't working so can't set up the tv..
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Patrick Snowsell (@Paterick1975) reported from Hethersett, England@SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me
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Ethan Clegg #EC27 (@Ethanthecanary) reported from Taverham, England@Prolific_Pogba @SkySportsPL @SkySports Whats the one where i laugh at you for a poor descion
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Countess Quilterdown. I marched. (@Quilterdown) reported@cxdi55 @skytv @SkyHelpTeam Technically, if your contract has ended then surely you are a "new" customer? It's something that winds me up - insurance, mobile phone etc. Contract ending then we should be treated as new customers to ensure we don't go somewhere else.
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The Bonnie Quine (@FouldsAilsa) reported@cxdi55 @skytv @SkyHelpTeam I’ve recently left for similar reason, my package going up £3.00 to £23 after I left had a letter saying I could go back & the same package would be £28 & I’d been a customer for 25+ years
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Eddie Grig (@griggy_99) reported@SkyUK 2nd time tonight the broadband has gone down. What is this? And youre saying “no issues” I think that’s a bit of a lie
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Christian Holst (@12thcenturymonk) reported@cxdi55 @skytv @SkyHelpTeam Sky service is costly and slow. Never used to be like that. Customer service are now also awful, because a lack of understanding about consumer protection.
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Ceiri 🧡 (@cw_fc26) reported@KevvyJ63 @SkySports @virginmedia We were sent an engineer on Wednesday by error but it’s a known outage on skys end and he reckons sky won’t be quick to fix! You can log in online and watch all the games.
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🇻🇮 (@MuskCaughtAP) reported@SkyHelpTeam You guys are useless. I’ve been in the queue for an hour, it seems like you don’t want to face the music in regards to my complaint
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Jason Simcox (@simo073) reported@cxdi55 @skytv @SkyHelpTeam Dreading my renewal price. I pay £64 for everything at the moment until Oct 27 buy most likely double. If it does I will cancel contract
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Simon Sharpe (@SimonSharpe89) reported@SkyHelpTeam Your help is ****.... Can u give me a UK help centre instead of ai
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Ed (@Ed_Pritch91) reported@WeAreOpenreach @SkyHelpTeam are saying contact you, your saying context sky. They've sent me a router that doesn't work. Why is nothing straightforward.
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Joe (@plumbeing) reported@cxdi55 @skytv @SkyHelpTeam I had the same issue for years was stuck on an old package that they didn’t offer anymore and the price would get increased every year it got to like £50 a month for just a 20mb line. They recently upgraded the internet in my block and now I pay less for much faster speeds