Sky

Sky Outage Report in Norfolk, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Norfolk, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norfolk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Norfolk, England 01/21/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Norfolk, England

The most recent Sky outage reports came from the following cities: Fakenham, Shropham and East Dereham.

Loading map, please wait...
City Problem Type Report Time
United KingdomFakenham TV
United KingdomShropham TV
United KingdomEast Dereham TV
United KingdomEast Dereham TV
United KingdomEast Dereham TV
United KingdomFakenham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norfolk, England

Latest outage, problems and issue reports in Norfolk and nearby locations:

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling

  • coachdrivertim Tim Johnson (@coachdrivertim) reported from Dereham, England

    @Dizzygeorgie @Apple @SkyUK How rude 😉

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure

  • Kjvincent1979 Kevin Vincent (@Kjvincent1979) reported from Costessey, England

    Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....

  • brianpriest1 brian priest (@brianpriest1) reported from Wymondham, England

    @PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...

  • andysegon Andy Segon (@andysegon) reported from Hethersett, England

    @SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...

  • BeetleyCanary Gary Hinchliffe (@BeetleyCanary) reported from Beetley, England

    @david32325487 @SkySports @SkySportsNews Bot. Stupid one at that....

  • KingSkaMartyn Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    @SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??

  • HawayLads Jonno (@HawayLads) reported from Hockering, England

    @76skelly @Jarvoefc @SkyUK @SkySports Mines been Free since Football stopped. All you have to do is cancel it on app or by calling. Was widely publicised mate.

  • Di_Di26 Diane Quadling (@Di_Di26) reported from Shipdham, England

    @SkySportsPL @SkySports Awful lunge!

  • ZumbaSarahJayne Sarah-Jayne (@ZumbaSarahJayne) reported from Taverham, England

    @Sophs1812 @SkyHelpTeam Ours is not working in NR8

  • reece_durrant_ Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, England

    So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?

  • dantheman2969 Dan Castleton (@dantheman2969) reported from Reepham, England

    @PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like

  • Paterick1975 Patrick Snowsell (@Paterick1975) reported from Hethersett, England

    @SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me

  • KingSkaMartyn Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡

  • IanGabelli Gabelli🔰 (@IanGabelli) reported from Scarning, England

    This crowd noise effect on @SkySports is bloody terrible 😂

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • LaraaSmith Lara Smith (@LaraaSmith) reported

    @SkyUK honestly the worst broadband supplier there is! Nothing but constant problems and no wifi. Have to wait 3 days for an engineer to come out even though people are working from home and need internet! Absolutely terrible!!

  • Scott_Tys Scott Tyson (@Scott_Tys) reported

    Last day of the football season and they put that 🔔🔚 on @SkySports, Agbonlahor has to be the worst pundit ever. #borefest

  • carljoh17009132 carl john 💙 (@carljoh17009132) reported

    @SkySports Think he had his chance with United. Needs to perhaps get his head down on the pitch and stop moaning and looking to get opposition players sent off.

  • poppywiz Carolina Parker (@poppywiz) reported

    @SkyHelpTeam I have scrolled to the end of your home pages to find a contact number, but there are none. The touchpad on my SkyQ remote is not responding, all other buttons are working. I need to order a replacement. All the help pages take me back to the beginning, no contact no

  • gavT72 gavin taylor (@gavT72) reported

    @SkyHelpTeam None of the options are for signal problems?

  • claireeeeb23 Claire Bentley (@claireeeeb23) reported

    @SkyHelpTeam hi I have messaged you several times over the last 7 days and had no clear answer as to when our internet will be back on , I have contacted open reach and they say only you can provide information about when this will happen , 7 days with no service ?? Ch47 area

  • MattHone06 Matt (@MattHone06) reported

    @SkyHelpTeam It’s not helpful, I need a contact number to speak to someone to resolve the problem.

  • DcJacklyn Danny Jacklyn (@DcJacklyn) reported

    All week... I’m not watching, I’m not letting them spoil my week, *** em, *** Levy, we’re ****, even the 4 year old says we’re rubbish.... but still,at 3:50 I’ll be turning @SkySports on.. to put myself thru another 2 hours of us been shite. Oh to be a @SpursOfficial fan

  • gavT72 gavin taylor (@gavT72) reported

    @SkyHelpTeam hi i'v been getting a signal problem for days now, it surly can't be the weather as been alot worse than this in past, have unplugged wires rebooted box, what else can I do?

  • VicDeyforYou TRIBRID 🙏🏽❤ (@VicDeyforYou) reported

    @SkySports Let him go bd sit down