Sky Outage Report in Norfolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Norfolk, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norfolk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 29: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Norfolk, England
Latest outage, problems and issue reports in Norfolk and nearby locations:
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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Gabelli🔰
(@IanGabelli) reported
from
Scarning, England
This crowd noise effect on @SkySports is bloody terrible 😂
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
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brian priest
(@brianpriest1) reported
from
Wymondham, England
@PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...
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Kevin Vincent
(@Kjvincent1979) reported
from
Costessey, England
Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa
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webbym
(@mike79mjw) reported
from
Watton, England
@rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now
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Jo Arnoup
(@Rocklandgirl) reported
from
Mattishall, England
Getting so peed off with crap Internet connection @SkyUK , keep logging in to report & says its OK 🤬🤬 when you pay top dollar not bloody well impressed Call will be made tomorrow stating my disgust
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Dan Castleton
(@dantheman2969) reported
from
Reepham, England
@PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like
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Reece Durrant #NHSblueheart 💙
(@reece_durrant_) reported
from
Colney, England
So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?
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Patrick Snowsell
(@Paterick1975) reported
from
Hethersett, England
@SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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Diane Quadling
(@Di_Di26) reported
from
Shipdham, England
@SkySportsPL @SkySports Awful lunge!
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Tim Johnson
(@coachdrivertim) reported
from
Dereham, England
@Dizzygeorgie @Apple @SkyUK How rude 😉
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Sarah-Jayne
(@ZumbaSarahJayne) reported
from
Taverham, England
@Sophs1812 @SkyHelpTeam Ours is not working in NR8
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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Andy Segon
(@andysegon) reported
from
Hethersett, England
@SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs C 💙
(@cricket_widow_) reported
@SkyHelpTeam Already cancelled Becca but thanks! Let’s hope your other “loyal” customers choose to vote with their feet too and you reconsider how you reward loyalty compared to your impressive new customer incentives
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Toby Harper
(@toby_harper) reported
@SkyHelpTeam Looking at forums seems to be a common problem. Have tried contacting @virginmedia but their customer service is about as useful as a chocolate teapot. Thanks for getting back to me
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Mrs C 💙
(@cricket_widow_) reported
@SkyHelpTeam Already cancelled Becca but thanks! Let’s hope your other “loyal” customers choose to vote with their feet too and you reconsider how you reward loyalty compares to your new customer incentives
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Rob Eccles
(@RobEccles1) reported
@SkyHelpTeam Power on, wifi on, all else off. As though the activation had never taken place. I think Openreach are going to need to fit a new mastersocket.
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Josh Goring
(@drummerJoshG) reported
@SkyHelpTeam That website says there is no known issue in my area and then wants my landline number, which I don't have, when I want to test my line. I think @EE will be providing my broadband when my contract ends in a couple of months
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James Langley
(@jameslangley100) reported
@SkyHelpTeam As a new customer, I wouldn’t expect there to be any additional terms to sign up to. I’d merely put the new account in my partners name.
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Bobby C
(@Bobby1980C) reported
@SkyHelpTeam Sky q mini boxes won’t connect, Netflix won’t work, uhd work work. Done all the troubleshooting and had two engineers visits - still not working . Been promised numerous calls backs -
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Dave
(@bigmontee) reported
@Sherixxn It’s a shame Skysports have the sole rights to broadcast F1 in our regions. It terrible shame because I have an intense dislike for their commentators and the pundits on their payroll—who all fail to hide their clear bias towards the Red Bull team. I wish we had options really
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Martin 🚊
(@Martin_H_1986) reported
@SkyHelpTeam are there any issues with Mobile data at the moment? I’m frequently getting no service despite my phone showing full signal 4G; this has been going on for nearly a fortnight now all over the north west.
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NotConvinced FC
(@IcemanKnows_) reported
@tomasom02 @GurjitAFC @SkySports He makes over double what Odegaard does per 90. Bit of a hostile response bud, sounds like you’re the only one who needs help here.