Sky outages and service status in Norfolk, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Norfolk, including 0 direct reports.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Norfolk, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norfolk, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Norfolk, England
Latest outage, problems and issue reports in Norfolk and nearby locations:
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Sharon Bowles (@sharonmbowles) reported from Cringleford, EnglandThis @SkySports Transfer Show is utter crap.
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Jonno (@HawayLads) reported from Hockering, EnglandAdded to that its better Qulaity tha the studf @SkySports spew out as 1992 sports year shit!
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Olwyn emerson (@EmersonOlwyn) reported from Costessey, England@u405mw2 Yes they tried to swing the blame onto me too! We knew it wasn’t ‘us’ as the phone was perfectly ok. After it happened 3 times we knew it was @SkyUK pulling a fast one so switched to another provider. No ‘wiring problems’ and super fast broadband now 👍
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Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
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David Maidstone (@DavidMaidstone) reported from Dereham, EnglandI have @SkyUK I have some 336 channels with God knows how many programmes I’ve never seen. I DON’T HAVE TO TWEET I’M NOT WATCHING THEM!! #LoveIsland
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Dan Castleton (@dantheman2969) reported from Reepham, England@PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like
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Gabelli🔰 (@IanGabelli) reported from Scarning, EnglandThis crowd noise effect on @SkySports is bloody terrible 😂
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Sam Howlett (@SamHowlett6) reported from Mulbarton, EnglandSo after getting the IPhone 11 promax with skymobile @SkyHelpTeam yet again I find myself with calls dropping and myself chasing them up for help!Clearly being with sky for 19 years plus doesn’t count for anything #CustomerLoyalty #worstnetwork should of stayed with @EE😟
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david crown (@davidccrown) reported from Attleborough, England@SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message
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Jonno (@HawayLads) reported from Hockering, England5 internet speed test all average about 9MBs. Sky speed test. "No problem brother all is well 16MBs" @SkyHelpTeam re set box moved it done everything it says online. Paying for Superfast broadband
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Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, EnglandBeen on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
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Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, EnglandSo Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?
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Sarah-Jayne (@ZumbaSarahJayne) reported from Taverham, England@Sophs1812 @SkyHelpTeam Ours is not working in NR8
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Sam Howlett (@SamHowlett6) reported from Mulbarton, England@SkyHelpTeam I have called up you guys after you never call me back , and have spent over 2 hours on the phone and yet I still have a brand new phone that doesn’t receive calls without dropping!
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Patrick Snowsell (@Paterick1975) reported from Hethersett, England@SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me
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Olwyn emerson (@EmersonOlwyn) reported from Costessey, England@MrShove @SkyUK I left for very same reason. @SkyUK don’t understand the meaning of customer loyalty.
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Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England@BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken
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Kev (@Kjvincent1979) reported from Costessey, England@SkyHelpTeam Internet down, issue in area. Can you help?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Carder (@Sparky_1968) reported@cxdi55 @skytv @SkyHelpTeam Hate the way companies treat loyal customers over new customers. It’s disgusting and no encouragement to stay
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TheFootballDad7 (@TheFootballDad4) reported@cxdi55 @skytv @SkyHelpTeam Same with all companies, no support or discount for loyal customers.
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scatterbrainjoe (@scatterbrainjoe) reported@cxdi55 @skytv @SkyHelpTeam Cancel the contract and get a house mate or your partner to join up as a new customer.
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Countess Quilterdown. I marched. (@Quilterdown) reported@cxdi55 @skytv @SkyHelpTeam Technically, if your contract has ended then surely you are a "new" customer? It's something that winds me up - insurance, mobile phone etc. Contract ending then we should be treated as new customers to ensure we don't go somewhere else.
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Andy Conroy (@old_doozer) reported@cxdi55 @skytv @SkyHelpTeam I recently switched to Sky from NOW (owned by Sky) who had offered me a similar choice for their "Powered by Sky" service. Not only did I get it direct from Sky for £27, I also picked up a £105 new customer gift card.
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The Bonnie Quine (@FouldsAilsa) reported@cxdi55 @skytv @SkyHelpTeam I’ve recently left for similar reason, my package going up £3.00 to £23 after I left had a letter saying I could go back & the same package would be £28 & I’d been a customer for 25+ years
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Ricardo35 (@Ricardo3511) reported@cxdi55 @skytv @SkyHelpTeam Just cancel it and move elsewhere....they only act when you cancel something and sometimes try to get you back
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Mark Haworth (@MHaworthBRFC) reported@FrustratedRover @SkyUK Dad's on Sky and he's having that problem
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L4 (@TPybis) reported@cxdi55 @skytv @SkyHelpTeam Its got shite now anyway paying to give carra neville and Keane a pay rise news channels are repeats same story .movies crap better on Netflix and Prime .
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Adam (@AdamH_Ash) reported@cxdi55 @skytv @SkyHelpTeam Cancelled just this week for the same reason. More than doubled my tv package and broadband and the best they could offer me was £3 off. Horrible to deal with. Their retention team used to be ok now it’s gone down big time!