Sky

Sky Outage Report in Norfolk, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Norfolk, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norfolk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Norfolk, England 01/20/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Norfolk, England

The most recent Sky outage reports came from the following cities: Fakenham, Shropham and East Dereham.

Loading map, please wait...
City Problem Type Report Time
United KingdomFakenham TV
United KingdomShropham TV
United KingdomEast Dereham TV
United KingdomEast Dereham TV
United KingdomEast Dereham TV
United KingdomFakenham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Norfolk, England

Latest outage, problems and issue reports in Norfolk and nearby locations:

  • KingSkaMartyn Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...

  • brianpriest1 brian priest (@brianpriest1) reported from Wymondham, England

    @PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...

  • Kjvincent1979 Kevin Vincent (@Kjvincent1979) reported from Costessey, England

    Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....

  • Rocklandgirl Jo Arnoup (@Rocklandgirl) reported from Mattishall, England

    Getting so peed off with crap Internet connection @SkyUK , keep logging in to report & says its OK 🤬🤬 when you pay top dollar not bloody well impressed Call will be made tomorrow stating my disgust

  • KingSkaMartyn Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    @SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??

  • Kjvincent1979 Kev (@Kjvincent1979) reported from Costessey, England

    @SkyHelpTeam Internet down, issue in area. Can you help?

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure

  • davidccrown david crown (@davidccrown) reported from Attleborough, England

    @SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message

  • ZumbaSarahJayne Sarah-Jayne (@ZumbaSarahJayne) reported from Taverham, England

    @Sophs1812 @SkyHelpTeam Ours is not working in NR8

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling

  • mike79mjw webbym (@mike79mjw) reported from Watton, England

    @rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now

  • reece_durrant_ Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, England

    So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox

  • dantheman2969 Dan Castleton (@dantheman2969) reported from Reepham, England

    @PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like

  • Di_Di26 Diane Quadling (@Di_Di26) reported from Shipdham, England

    @SkySportsPL @SkySports Awful lunge!

  • andysegon Andy Segon (@andysegon) reported from Hethersett, England

    @SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.

  • Paterick1975 Patrick Snowsell (@Paterick1975) reported from Hethersett, England

    @SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ninieSkye ☁️ | LEVI & YOON (@ninieSkye) reported

    @sharontokki i just watched skysports, omg its way worst than i think untik ole, darren fletcher and matic had to talk to the fans to calm them down and asked them to leave the training grond...

  • BaZzAbLuEs BazzaTheBlue🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿🕷 (@BaZzAbLuEs) reported

    @SkyHelpTeam It was down for over 3 hours last night. Brand new router only arrived the day before because of connectivity issues! I still have 12 days of my cooling off period to cancel...luckily. 👍

  • BaZzAbLuEs BazzaTheBlue🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿🕷 (@BaZzAbLuEs) reported

    @SkyHelpTeam The new hub still won’t reach all parts of the house (wi-fi) so if I stay with Sky, I’ll need a booster to help. What can I do? Thanks

  • mradambarker Adam Barker (@mradambarker) reported from Warrington, England

    @SkyHelpTeam Morning... any connection issues in WA2?

  • katiebailes Katie Bailes (@katiebailes) reported

    @SkyHelpTeam It says no know problems in the area, but cannot detect my hub I've tried the fixes it advised, but none Work. I called on Wednesday and was told there was an issue on my area. It came on for a few hours yesterday, but went off again at 6.30pm and is still off

  • JohnRem20 John Rem (@JohnRem20) reported

    @SkySports That is going to be the biggest mistake and UK’s economy goes down so quickly because of 3rd wave of COVID ..Good luck with that 👎🏻

  • jamesca94714246 james caldwell (@jamesca94714246) reported

    @SkyHelpTeam broadband has been down since 6am in wn8 any work going on?

  • horseracing567 Monsieur Cantona’s Col!!! (@horseracing567) reported

    @coggie99 @premierleague @SkySports Totally agree pal - they started all this off back in 1992...the only reason this ESL proposal was scrapped is the force of the media incl Sky - they came down like a ton of bricks unleashing their puppets to say what they wanted...fans think they did it themselves - no chance!!!

  • gerrykelly31 gerry (@gerrykelly31) reported

    @SkySports I support Liverpool. My opinion is.... if he’s happy, why move club.

  • Kayg2511 Kay (@Kayg2511) reported

    @SkyHelpTeam This is general for customer complaints, their response is lousy dealt with them before. I need contact details for a manager who manages the Executive Support Team