Sky

Sky Outage Report in Norfolk, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Norfolk, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norfolk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Norfolk, England 01/05/2026 07:10

January 05: Problems at Sky

Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norfolk, England

Latest outage, problems and issue reports in Norfolk and nearby locations:

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox

  • SamHowlett6 Sam Howlett (@SamHowlett6) reported from Mulbarton, England

    @SkyHelpTeam I have called up you guys after you never call me back , and have spent over 2 hours on the phone and yet I still have a brand new phone that doesn’t receive calls without dropping!

  • HawayLads Jonno (@HawayLads) reported from Hockering, England

    @SteveP1986 @SkyHelpTeam Made me laugh mate, managed to pause my Sky Sports on App. Tried to sort Broadband package and it wouldnt load as internet was to slow 😂😂

  • KingSkaMartyn Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    If @SkySports continue to report wrong facts in games regarding @LUFC then I shall cancel my tv and mobile contracts. Blatant penalty and red card my arse. #bullshit #cheatingbastards

  • HawayLads Jonno (@HawayLads) reported from Hockering, England

    @SkySportsBoxing @SkySports @jakepaul @KSIOlajidebt Who actually cares. If thats the shite you are churning out as boxing id rather cancel subscription.

  • SamHowlett6 Sam Howlett (@SamHowlett6) reported from Mulbarton, England

    So after getting the IPhone 11 promax with skymobile @SkyHelpTeam yet again I find myself with calls dropping and myself chasing them up for help!Clearly being with sky for 19 years plus doesn’t count for anything #CustomerLoyalty #worstnetwork should of stayed with @EE😟

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken

  • HawayLads Jonno (@HawayLads) reported from Hockering, England

    @76skelly @Jarvoefc @SkyUK @SkySports Mines been Free since Football stopped. All you have to do is cancel it on app or by calling. Was widely publicised mate.

  • IanGabelli Gabelli🔰 (@IanGabelli) reported from Scarning, England

    This crowd noise effect on @SkySports is bloody terrible 😂

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....

  • DavidMaidstone David Maidstone (@DavidMaidstone) reported from Dereham, England

    I have @SkyUK I have some 336 channels with God knows how many programmes I’ve never seen. I DON’T HAVE TO TWEET I’M NOT WATCHING THEM!! #LoveIsland

  • Ethanthecanary Ethan Clegg #EC27 (@Ethanthecanary) reported from Taverham, England

    @Prolific_Pogba @SkySportsPL @SkySports Whats the one where i laugh at you for a poor descion

  • chris_egle Chrisegle (@chris_egle) reported from Easton, England

    @Extremekiter @SkySports offside and this hand ball bull shit is just so shit a last minute equaliser crowd go crazy then 3 minutes later it’s ruled no goal total joke, it’s killing the game end off #fumming

  • sharonmbowles Sharon Bowles (@sharonmbowles) reported from Cringleford, England

    This @SkySports Transfer Show is utter crap.

  • coachdrivertim Tim Johnson (@coachdrivertim) reported from Dereham, England

    @Dizzygeorgie @Apple @SkyUK How rude 😉

  • HawayLads Jonno (@HawayLads) reported from Hockering, England

    5 internet speed test all average about 9MBs. Sky speed test. "No problem brother all is well 16MBs" @SkyHelpTeam re set box moved it done everything it says online. Paying for Superfast broadband

  • dantheman2969 Dan Castleton (@dantheman2969) reported from Reepham, England

    @PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like

  • HawayLads Jonno (@HawayLads) reported from Hockering, England

    Added to that its better Qulaity tha the studf @SkySports spew out as 1992 sports year shit!

  • Kjvincent1979 Kevin Vincent (@Kjvincent1979) reported from Costessey, England

    Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa

  • BeetleyCanary Gary Hinchliffe (@BeetleyCanary) reported from Beetley, England

    @david32325487 @SkySports @SkySportsNews Bot. Stupid one at that....

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ollie290596 Ollie (@ollie290596) reported

    @SkyHelpTeam why is the F1 channel not working on my sky go when I’m subscribed to the channel

  • Sue_Back Sue Back (@Sue_Back) reported

    @SkyHelpTeam I’m out of contract as of today so would be good to know if it will stay as poor going forward as I can move elsewhere if so

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam Yes all the devices that are connected to it are having issues

  • GeoffFrancis8 Geoff Francis (@GeoffFrancis8) reported

    @SkySports Lol, she only retired because Russo would have taken her place, White had a terrible Euros!

  • stuartdevons Stuart Devons (@stuartdevons) reported

    @SkyHelpTeam Lights are on except when the connection drops for a few minutes. Running your tests usually cures the problem but not always. Today and for the last 13 hours my speed to all devices is 5mbps, normally 60+. I have tried running your broadband test but it is currently unavailable

  • AnitaRapidnose anita macro (@AnitaRapidnose) reported

    @SkyHelpTeam Yes I had one to say that it’s an issue because of an old bank details but for the last seven years it’s been the same details. It originally let me watch it but after ten days stopped working. I was halfway through a box set so I’m really frustrated with it.

  • Kevanojb Kevano (@Kevanojb) reported

    @SkyHelpTeam Hi, my internet is down and has been all morning. I can’t get thro’ to Sky. What is going on? Major nuisance.

  • Sue_Back Sue Back (@Sue_Back) reported

    @SkyHelpTeam I just did the Sky Broadband test and all fine now. The annoying thing is that it shows as meeting min speed on the ‘speed history’ but this is only partial days so no compensation even when engineers have been called to fix

  • AnitaRapidnose anita macro (@AnitaRapidnose) reported

    @SkyHelpTeam I scan the QR code and I get the sky website and try and login with my email address and then it says unfortunately unfortunately we can’t process your request online at this time which has been that for weeks

  • GoodleySharon Sharon Goodley (@GoodleySharon) reported

    @SkyHelpTeam Up to now I have at least 75 channels saying you have not satellite signal ! 🤯