Sky

Sky Outage Report in Norfolk, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Norfolk, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norfolk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Norfolk, England 02/18/2026 23:05

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (48%)

    Internet (48%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Norfolk, England

The most recent Sky outage reports came from the following cities: East Dereham, Fakenham and Shropham.

Loading map, please wait...
City Problem Type Report Time
United KingdomEast Dereham TV
United KingdomEast Dereham Phone
United KingdomFakenham TV
United KingdomShropham TV
United KingdomEast Dereham TV
United KingdomEast Dereham TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Norfolk, England

Latest outage, problems and issue reports in Norfolk and nearby locations:

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure

  • andysegon Andy Segon (@andysegon) reported from Hethersett, England

    @SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.

  • harlingdave harlingdave (@harlingdave) reported from Wymondham, England

    Sports Saturday is crap today clueless everyone including the presenter #sky #sportssaturday #skysports

  • Rocklandgirl Jo Arnoup (@Rocklandgirl) reported from Mattishall, England

    Getting so peed off with crap Internet connection @SkyUK , keep logging in to report & says its OK 🤬🤬 when you pay top dollar not bloody well impressed Call will be made tomorrow stating my disgust

  • Kjvincent1979 Kev (@Kjvincent1979) reported from Costessey, England

    @SkyHelpTeam please help, broadband issues again

  • brianpriest1 brian priest (@brianpriest1) reported from Wymondham, England

    @PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....

  • reece_durrant_ Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, England

    So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?

  • Di_Di26 Diane Quadling (@Di_Di26) reported from Shipdham, England

    @SkySportsPL @SkySports Awful lunge!

  • Kjvincent1979 Kev (@Kjvincent1979) reported from Costessey, England

    @SkyHelpTeam Internet down, issue in area. Can you help?

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling

  • KingSkaMartyn Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    @SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??

  • Kjvincent1979 Kev (@Kjvincent1979) reported from Costessey, England

    @SkyHelpTeam currently no Internet at home, please help as I need it for work

  • KingSkaMartyn Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡

  • mike79mjw webbym (@mike79mjw) reported from Watton, England

    @rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...

  • ZumbaSarahJayne Sarah-Jayne (@ZumbaSarahJayne) reported from Taverham, England

    @Sophs1812 @SkyHelpTeam Ours is not working in NR8

  • Paterick1975 Patrick Snowsell (@Paterick1975) reported from Hethersett, England

    @SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox

  • davidccrown david crown (@davidccrown) reported from Attleborough, England

    @SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • chickpaints88 Máryse 'Wuthering' Ouellet👻 (@chickpaints88) reported

    @SkyUK Internet constantly dropping off and on again, landline doesn't work. Wtf is happening?

  • DeAtHaToMiC69 Dave Hopkins (@DeAtHaToMiC69) reported

    @BenjellyHero @jonmod80 @SkySports Exactly, poor team! Odd good individuals here and there but largely a team who wouldn't look out of place in the championship, if you took those 4 or 5 players out... Small team also, not much room to rotate or bring in off the bench. And I think the sides position shows that.

  • SavMondo Sav Mondo (@SavMondo) reported

    @RacingGreenwood @SkySports I never said he should feel inclined to walk away, I merely pointed out that he can do that if he’s being as it’s termed here, ‘abused’.

  • DocCotton4 Doc Cotton (@DocCotton4) reported

    @craig24029202 @SkyHelpTeam @skyhelpteam won’t reply. Total useless but yes it is down for cramlington area

  • theofficial29 ☣theofficial29☣ (@theofficial29) reported

    @SkyHelpTeam any idea how long the broadband and talk outage might last in the NE23 area?

  • FionaCW123 Fiona Walker (@FionaCW123) reported

    @SkyHelpTeam Very disappointed as a customer of 19 years who has TV, broadband and mobile with you, who has never missed a payment that you won't give me credit to pay £13 a month for the TV. Seriously considering going elsewhere now 😡

  • jogwood Joanne (@jogwood) reported

    @SkyHelpTeam any update on outage in NE62 area please? Has been down all morning and trying to work from home

  • ChadMcbuick Brian Fly (@ChadMcbuick) reported

    @SkyHelpTeam Any chance of receiving my sky glass order link soon? Pre-registered platinum customer but still not heard anything at all

  • GeordieAhmed Geordie Ahmed (@GeordieAhmed) reported

    @SkySports Don't compare this to real life, in real life such a failure would never get such a high profile job and he certainly wouldn't keep it after repeatedly underperforming

  • JustinBarker77 Justin Barker (@JustinBarker77) reported

    @SkyHelpTeam Got the pre-order for Glass today. It's not offering HD and UHD packs, so I assume Sky Ultimate covers these already? Also, how do I move to Glass and cancel my existing Q service and package?