Sky

Sky Outage Report in Norfolk, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Norfolk, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norfolk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Norfolk, England 11/18/2025 14:50

November 18: Problems at Sky

Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Norfolk, England

The most recent Sky outage reports came from the following cities: Fakenham and East Dereham.

Loading map, please wait...
City Problem Type Report Time
United KingdomFakenham Phone
United KingdomEast Dereham TV
United KingdomWymondham TV
United KingdomEast Dereham Phone
United KingdomFakenham Internet
United KingdomAttleborough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norfolk, England

Latest outage, problems and issue reports in Norfolk and nearby locations:

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox

  • ZumbaSarahJayne Sarah-Jayne (@ZumbaSarahJayne) reported from Taverham, England

    @Sophs1812 @SkyHelpTeam Ours is not working in NR8

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...

  • brianpriest1 brian priest (@brianpriest1) reported from Wymondham, England

    @PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...

  • Kjvincent1979 Kev (@Kjvincent1979) reported from Costessey, England

    @SkyHelpTeam please help, broadband issues again

  • mike79mjw webbym (@mike79mjw) reported from Watton, England

    @rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now

  • Paterick1975 Patrick Snowsell (@Paterick1975) reported from Hethersett, England

    @SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me

  • reece_durrant_ Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, England

    So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?

  • davidccrown david crown (@davidccrown) reported from Attleborough, England

    @SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message

  • Rocklandgirl Jo Arnoup (@Rocklandgirl) reported from Mattishall, England

    Getting so peed off with crap Internet connection @SkyUK , keep logging in to report & says its OK 🤬🤬 when you pay top dollar not bloody well impressed Call will be made tomorrow stating my disgust

  • Kjvincent1979 Kev (@Kjvincent1979) reported from Costessey, England

    @SkyHelpTeam Internet down, issue in area. Can you help?

  • JaynemarieOx Jayne' ♡ (@JaynemarieOx) reported from Dereham, England

    @SkyUK can someone help please, just received the sky glass and the remote isn't working so can't set up the tv..

  • KingSkaMartyn Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡

  • andysegon Andy Segon (@andysegon) reported from Hethersett, England

    @SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.

  • harlingdave harlingdave (@harlingdave) reported from Wymondham, England

    Sports Saturday is crap today clueless everyone including the presenter #sky #sportssaturday #skysports

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling

  • KingSkaMartyn Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    @SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??

  • Kjvincent1979 Kev (@Kjvincent1979) reported from Costessey, England

    @SkyHelpTeam currently no Internet at home, please help as I need it for work

  • Di_Di26 Diane Quadling (@Di_Di26) reported from Shipdham, England

    @SkySportsPL @SkySports Awful lunge!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RoccoLovesYou PorkChop (@RoccoLovesYou) reported

    @SkySports as a white middle aged white man, am I to blame for the recent terror attack on Jews if I fly a Union Jack? Trying to understand? You should make him apologise! What an awful insulting thing for your presenter to promote! insensitive & insulting

  • A0701194850794 Galatians 5;22-TYJ (@A0701194850794) reported

    @Basil_TGMD @SkySports I will cancel my subscription if Gary Neville is not sacked for this disgusting comment. He's completely out of touch with the working class of ALL ethnicities because he's stuck behind his gated community wall. A disgrace to Britain.

  • Maggiesmush 🏴󠁧󠁢󠁥󠁮󠁧󠁿 RODGER RING 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Maggiesmush) reported

    @SkySports What ******* drugs is Gary Neville on? You need to get rid of this treacherous piece of **** PRONTO! 🇬🇧

  • noeldixon noel dixon (@noeldixon) reported

    @SkyHelpTeam the broadband was only fixed last week and is now broken again. Last time a sky engineer was sent when it was a problem at the local exchange, is it not possible to diagnose 1st as it took an extra week to solve and now it is broken again

  • Stephen221269SF FOZMEISTER (@Stephen221269SF) reported

    Because of the comments of @GNev2 regarding blaming white men for putting flags up and blaming them for that attack i urge everyone to cancel @SkySports with immediate effect , what a first class **** he is

  • SimonBewick Simon Bewick (@SimonBewick) reported

    @SkySports give us a break from this multi screen view crap. Just let Us watch the game we chose to watch.

  • OldandveryGrey OldandveryGrey (@OldandveryGrey) reported

    @NotFarLeftAtAll @GNev2 Hopefully losing sky sports money until he is sacked as people cancel their subscription until he is sacked @SkySports - I am cancelling mine now

  • MontyMag on my wrong foot (@MontyMag) reported

    These goal cut ins on @SkySports are unbelievably ****. I mean whose idea was that? #nufc Completely disrespectful to the game

  • CloudySkyFFShow Ian Parrin (@CloudySkyFFShow) reported

    @virginmedia @SkySports Just red button multiview, pictures fine but sound is very up and down in volume.

  • annoyedracefan Annoyed Race Fan (@annoyedracefan) reported

    Massive fail by skysports for not showing the close battle for 7th to the line