Sky outages and service status in Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Norfolk, including 0 direct reports.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Norfolk, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norfolk, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 19: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Norfolk, England
Latest outage, problems and issue reports in Norfolk and nearby locations:
-
Sam Howlett (@SamHowlett6) reported from Mulbarton, England@SkyHelpTeam I have called up you guys after you never call me back , and have spent over 2 hours on the phone and yet I still have a brand new phone that doesn’t receive calls without dropping!
-
webbym (@mike79mjw) reported from Watton, England@rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now
-
Jo Arnoup (@Rocklandgirl) reported from Mattishall, EnglandGetting so peed off with crap Internet connection @SkyUK , keep logging in to report & says its OK 🤬🤬 when you pay top dollar not bloody well impressed Call will be made tomorrow stating my disgust
-
Kev (@Kjvincent1979) reported from Costessey, England@SkyHelpTeam currently no Internet at home, please help as I need it for work
-
Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
-
Jonno (@HawayLads) reported from Hockering, EnglandAdded to that its better Qulaity tha the studf @SkySports spew out as 1992 sports year shit!
-
Olwyn emerson (@EmersonOlwyn) reported from Costessey, England@u405mw2 Yes they tried to swing the blame onto me too! We knew it wasn’t ‘us’ as the phone was perfectly ok. After it happened 3 times we knew it was @SkyUK pulling a fast one so switched to another provider. No ‘wiring problems’ and super fast broadband now 👍
-
Kev (@Kjvincent1979) reported from Costessey, England@SkyHelpTeam please help, broadband issues again
-
David Maidstone (@DavidMaidstone) reported from Dereham, EnglandI have @SkyUK I have some 336 channels with God knows how many programmes I’ve never seen. I DON’T HAVE TO TWEET I’M NOT WATCHING THEM!! #LoveIsland
-
Sam Howlett (@SamHowlett6) reported from Mulbarton, EnglandSo after getting the IPhone 11 promax with skymobile @SkyHelpTeam yet again I find myself with calls dropping and myself chasing them up for help!Clearly being with sky for 19 years plus doesn’t count for anything #CustomerLoyalty #worstnetwork should of stayed with @EE😟
-
Jonno (@HawayLads) reported from Hockering, England5 internet speed test all average about 9MBs. Sky speed test. "No problem brother all is well 16MBs" @SkyHelpTeam re set box moved it done everything it says online. Paying for Superfast broadband
-
Dan Castleton (@dantheman2969) reported from Reepham, England@PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like
-
Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, EnglandSo Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?
-
Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
-
Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
-
Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
-
Jayne' ♡ (@JaynemarieOx) reported from Dereham, England@SkyUK can someone help please, just received the sky glass and the remote isn't working so can't set up the tv..
-
Sarah-Jayne (@ZumbaSarahJayne) reported from Taverham, England@Sophs1812 @SkyHelpTeam Ours is not working in NR8
-
Gary Hinchliffe (@BeetleyCanary) reported from Beetley, England@david32325487 @SkySports @SkySportsNews Bot. Stupid one at that....
-
Patrick Snowsell (@Paterick1975) reported from Hethersett, England@SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Cakes6G | Art on Objkt (@Cakes6G) reported@MickeyDN7 @virginmedia @SkySports Why do you bother giving your money to these huge, crap corporate entities is beyond me!?
-
CFCSal (@cfcsal94) reported@cxdi55 @skytv @SkyHelpTeam As if people have not realised yet New customer = discount price to gain the business. Renewal = ACTUAL price as you've given them the business. If you cancel, you pay a cancellation fee. Moral of the story: NEVER EVER RENEW! Allow your contract to expire, then move elsewhere.
-
Benjamin Slack (@ben_slack28) reportedI recently cancelled my @SkyUK package. They sent me a survey to complete: about joining Sky. Indicative of why I left. Low effort. Poor customer service. Out of contract cancellation is a con. And the user interface of the tv platform is terrible.
-
Jimmy Moore (@JimmyMoore12) reported@skysports keep pushing the the Lewis Hall to Manchester United story. The can’t afford what it would cost if he were for sale. When will a club accuse the a network of tapping for a particular club? Definitely won’t be our chicken **** owners or CEO.
-
Md khanmon (@MdKhanmon) reported@BayseSports Cancel those @SkySports and @footballontnt subscriptions... If I want to watch wrestling, it's on Netflix
-
warindi.shamir🇨🇩 (@WarindiShamir) reported@TheClubLiveTw @SkySports This guy is one of the dumbest people on the planet. Kids go to school if you don’t want to end up like this idiot
-
***** (@HooseRices) reported@cxdi55 @skytv @SkyHelpTeam Absolutely disgraceful company to deal with, never ever will I deal this truly incompetent thieving company again.
-
Ed (@Ed_Pritch91) reported@WeAreOpenreach @SkyHelpTeam are saying contact you, your saying context sky. They've sent me a router that doesn't work. Why is nothing straightforward.
-
Clive Roper (@CliveRoper) reported@SkySports Where are the decent commentators for the ATP tennis?? Jamie Murray is awful, so dull and sound totally boring in the Fery match right now…@SkySportsTennis
-
Peter William (@pwl1279) reported@cxdi55 @skytv @SkyHelpTeam Leave. I’ve never stayed with the same provider for more than 3 years. Yes it’s a faff moving, but saves a lot of money by doing so.