Sky

Sky Outage Report in Norfolk, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Norfolk, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norfolk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Norfolk, England 01/16/2026 09:40

January 16: Problems at Sky

Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Norfolk, England

The most recent Sky outage reports came from the following cities: Fakenham, Shropham and East Dereham.

Loading map, please wait...
City Problem Type Report Time
United KingdomFakenham TV
United KingdomShropham TV
United KingdomEast Dereham TV
United KingdomEast Dereham TV
United KingdomEast Dereham TV
United KingdomFakenham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norfolk, England

Latest outage, problems and issue reports in Norfolk and nearby locations:

  • reece_durrant_ Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, England

    So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?

  • harlingdave harlingdave (@harlingdave) reported from Wymondham, England

    Sports Saturday is crap today clueless everyone including the presenter #sky #sportssaturday #skysports

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling

  • Paterick1975 Patrick Snowsell (@Paterick1975) reported from Hethersett, England

    @SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me

  • JaynemarieOx Jayne' ♡ (@JaynemarieOx) reported from Dereham, England

    @SkyUK can someone help please, just received the sky glass and the remote isn't working so can't set up the tv..

  • Kjvincent1979 Kev (@Kjvincent1979) reported from Costessey, England

    @SkyHelpTeam currently no Internet at home, please help as I need it for work

  • Kjvincent1979 Kev (@Kjvincent1979) reported from Costessey, England

    @SkyHelpTeam Internet down, issue in area. Can you help?

  • mike79mjw webbym (@mike79mjw) reported from Watton, England

    @rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure

  • KingSkaMartyn Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    @SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??

  • brianpriest1 brian priest (@brianpriest1) reported from Wymondham, England

    @PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...

  • Di_Di26 Diane Quadling (@Di_Di26) reported from Shipdham, England

    @SkySportsPL @SkySports Awful lunge!

  • davidccrown david crown (@davidccrown) reported from Attleborough, England

    @SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message

  • Kjvincent1979 Kev (@Kjvincent1979) reported from Costessey, England

    @SkyHelpTeam please help, broadband issues again

  • ZumbaSarahJayne Sarah-Jayne (@ZumbaSarahJayne) reported from Taverham, England

    @Sophs1812 @SkyHelpTeam Ours is not working in NR8

  • andysegon Andy Segon (@andysegon) reported from Hethersett, England

    @SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.

  • KingSkaMartyn Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡

  • Rocklandgirl Jo Arnoup (@Rocklandgirl) reported from Mattishall, England

    Getting so peed off with crap Internet connection @SkyUK , keep logging in to report & says its OK 🤬🤬 when you pay top dollar not bloody well impressed Call will be made tomorrow stating my disgust

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MaryPoppins080 Me (@MaryPoppins080) reported

    @SkySports He barges Robinson in the back gets no card. Robinson pushes the ball to Cabango’s chest it bounces up to skim his face. Cabango drops like he’s been hit by bus and Robinson gets the red. I’ve watched it several times in slow motion. Outrageous decision

  • brownie101986 james brown (@brownie101986) reported

    @SkyHelpTeam I have it's being reported as an outage in my area started at around 10.30pm last night

  • NickHathaway90 Nick Hathaway (@NickHathaway90) reported

    @SkyHelpTeam Trying to cancel my account due to the cost having increased to a point where it's not good value. The colleague I was speaking to told me they were having a 15-30min lunch mid way through our conversation and then never came back! That is a first! Awful awful sky.

  • brattandeaf Jeff Brattan-Wilson (@brattandeaf) reported

    @RogerBeeson @SkyNews care to explain? @SkyHelpTeam this is disgusting. I hope that you will issue an apology

  • TheOrangeCone THE Orange Cone (@TheOrangeCone) reported

    @BoziTatarevic Here's the solution: "if you're on the grid, you may be approached by SkySports for a quick interview. If you do not wish to be interviewed, please refrain from going to the grid pre-race."

  • Ch3ukl1 C Li (@Ch3ukl1) reported

    @SkyHelpTeam the broadband has been dropping alot in the past week. Getting frustrating. Couldn't even access the test my broadband page from the app when it was down. Now back up but keeps happening

  • Frankie_Mack Frankie McCamley (@Frankie_Mack) reported from Camden Town, England

    @SkyHelpTeam Hi we have been without internet for nearly one month. Your customer services team keep fobbing us off with call backs that never happen. Utterly appalling service.

  • scott_2018 scott wojcik (@scott_2018) reported

    @SkyHelpTeam There must be bad weather all day every day then since your tech is so trash. I pay all this money for trash internet that is only stable in the early hours of the morning!

  • thingumy_bob thingumy_bob🏳️‍🌈 (@thingumy_bob) reported

    @SkyHelpTeam broadband down in EH51 since last night. Any idea when it'll be back?

  • LouiseSumeray Louise Sumeray (@LouiseSumeray) reported

    @SkyHelpTeam Yes and it’s gonna take a week to have a new hub posted as apparently it can’t be sent out straight away due to issues with your IT department?!