Sky outages and service status in Norfolk, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Norfolk, including 0 direct reports.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Norfolk, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norfolk, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Sky
Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Norfolk, England
Latest outage, problems and issue reports in Norfolk and nearby locations:
-
Olwyn emerson (@EmersonOlwyn) reported from Costessey, England@MrShove @SkyUK I left for very same reason. @SkyUK don’t understand the meaning of customer loyalty.
-
Jonno (@HawayLads) reported from Hockering, EnglandAdded to that its better Qulaity tha the studf @SkySports spew out as 1992 sports year shit!
-
Jayne' ♡ (@JaynemarieOx) reported from Dereham, England@SkyUK can someone help please, just received the sky glass and the remote isn't working so can't set up the tv..
-
Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, EnglandBeen on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
-
Kev (@Kjvincent1979) reported from Costessey, England@SkyHelpTeam please help, broadband issues again
-
Sharon Bowles (@sharonmbowles) reported from Cringleford, EnglandThis @SkySports Transfer Show is utter crap.
-
Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
-
Jonno (@HawayLads) reported from Hockering, England@SteveP1986 @SkyHelpTeam Made me laugh mate, managed to pause my Sky Sports on App. Tried to sort Broadband package and it wouldnt load as internet was to slow 😂😂
-
-
Olwyn emerson (@EmersonOlwyn) reported from Costessey, England@SkyUK @peterappo @skyuk are the worst for not rewarding loyal customers! How very dare you!! Shocking #customercare
-
-
Jo Arnoup (@Rocklandgirl) reported from Mattishall, EnglandGetting so peed off with crap Internet connection @SkyUK , keep logging in to report & says its OK 🤬🤬 when you pay top dollar not bloody well impressed Call will be made tomorrow stating my disgust
-
Sam Howlett (@SamHowlett6) reported from Mulbarton, England@SkyHelpTeam I have called up you guys after you never call me back , and have spent over 2 hours on the phone and yet I still have a brand new phone that doesn’t receive calls without dropping!
-
Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
-
Patrick Snowsell (@Paterick1975) reported from Hethersett, England@SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me
-
Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
-
Jonno (@HawayLads) reported from Hockering, England5 internet speed test all average about 9MBs. Sky speed test. "No problem brother all is well 16MBs" @SkyHelpTeam re set box moved it done everything it says online. Paying for Superfast broadband
-
Sam Howlett (@SamHowlett6) reported from Mulbarton, EnglandSo after getting the IPhone 11 promax with skymobile @SkyHelpTeam yet again I find myself with calls dropping and myself chasing them up for help!Clearly being with sky for 19 years plus doesn’t count for anything #CustomerLoyalty #worstnetwork should of stayed with @EE😟
-
david crown (@davidccrown) reported from Attleborough, England@SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message
-
Olwyn emerson (@EmersonOlwyn) reported from Costessey, England@u405mw2 Yes they tried to swing the blame onto me too! We knew it wasn’t ‘us’ as the phone was perfectly ok. After it happened 3 times we knew it was @SkyUK pulling a fast one so switched to another provider. No ‘wiring problems’ and super fast broadband now 👍
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Wicky (@stelin34) reported@cxdi55 @skytv @SkyHelpTeam Move off , check comparison sites . EE was charging me £55 for 500gbs and every time I queried it was because of the service they provided is so much better , I only ever wanted them to sort glitches and had to go through phone robots, now with virgin 1100gbs £30 not a glitch!
-
jules (@juliawant1) reported@cxdi55 @skytv @SkyHelpTeam I've just left sky for that exact reason and I'm now paying 25 quid a month for the same service
-
bryan hawksworth (@HawksworthB) reported@cxdi55 @skytv @SkyHelpTeam Absolutely.... Let me walk away after 40, years, More and more Money.. Less and less service, At one point just before I left it was going up monthly.. Absolute nightmare 😱
-
Freddie 🌈 and Freya 🏴 (@freddie_alex) reported@cxdi55 @skytv @SkyHelpTeam They are dreadful. My broadband is not reliable and tv has been down for 3 weeks. Phoned customer service Delhi to report told it was because of heavy rain and too much cloud. Still waiting for engineer visit. Run far and fast to another provider
-
NJS (@NicolaSims1966) reported@cxdi55 @skytv @SkyHelpTeam I’m a platinum customer being mugged each month for over a £100, I’m trapped in a contract I can’t escape. Unless I pay £300 that is. No thanks you robbing bastards
-
cupid12 (@seanwithers) reportedCan we please have an update to when we can expect the service we are currently paying for to be working (broadband WiFi) been down since Wednesday around midnight. @SkyHelpTeam
-
5hadow_TV (@5hadowtv) reported@cxdi55 @skytv @SkyHelpTeam Switched to EE never looked back
-
Stuart Gilmour (@StuartG95310984) reported@cxdi55 @skytv @SkyHelpTeam My sky is up for renewal and they are charging me £20 more then a new customer, for the same package. So much for loyalty 🤬
-
Raz (@Raaahaha) reported@cxdi55 @skytv @SkyHelpTeam I know it's obviously not great but at one point you were a new customer and you probably got a similar new customer offer for 12 months?
-
Mark Haworth (@MHaworthBRFC) reported@FrustratedRover @SkyUK Dad's on Sky and he's having that problem