Sky Outage Report in Norfolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Norfolk, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norfolk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (54%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Norfolk, England
The most recent Sky outage reports came from the following cities: Wymondham, East Dereham, Fakenham and Attleborough.
City | Problem Type | Report Time |
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TV | ||
Phone | ||
Internet | ||
Internet | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Norfolk, England
Latest outage, problems and issue reports in Norfolk and nearby locations:
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Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
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Jonno (@HawayLads) reported from Hockering, England
5 internet speed test all average about 9MBs. Sky speed test. "No problem brother all is well 16MBs" @SkyHelpTeam re set box moved it done everything it says online. Paying for Superfast broadband
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Tim Johnson (@coachdrivertim) reported from Dereham, England
@Dizzygeorgie @Apple @SkyUK How rude 😉
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Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England
@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
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Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England
@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England
Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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Dan Castleton (@dantheman2969) reported from Reepham, England
@PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like
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Jonno (@HawayLads) reported from Hockering, England
@76skelly @Jarvoefc @SkyUK @SkySports Mines been Free since Football stopped. All you have to do is cancel it on app or by calling. Was widely publicised mate.
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Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England
@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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Kevin Vincent (@Kjvincent1979) reported from Costessey, England
Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa
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Chrisegle (@chris_egle) reported from Easton, England
@Extremekiter @SkySports offside and this hand ball bull shit is just so shit a last minute equaliser crowd go crazy then 3 minutes later it’s ruled no goal total joke, it’s killing the game end off #fumming
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Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England
@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
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Jonno (@HawayLads) reported from Hockering, England
@SkySportsBoxing @SkySports @jakepaul @KSIOlajidebt Who actually cares. If thats the shite you are churning out as boxing id rather cancel subscription.
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Gabelli🔰 (@IanGabelli) reported from Scarning, England
This crowd noise effect on @SkySports is bloody terrible 😂
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Jonno (@HawayLads) reported from Hockering, England
Added to that its better Qulaity tha the studf @SkySports spew out as 1992 sports year shit!
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Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England
@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
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Jonno (@HawayLads) reported from Hockering, England
@SteveP1986 @SkyHelpTeam Made me laugh mate, managed to pause my Sky Sports on App. Tried to sort Broadband package and it wouldnt load as internet was to slow 😂😂
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Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England
@BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken
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Gary Hinchliffe (@BeetleyCanary) reported from Beetley, England
@david32325487 @SkySports @SkySportsNews Bot. Stupid one at that....
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Diane Quadling (@Di_Di26) reported from Shipdham, England
@SkySportsPL @SkySports Awful lunge!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lyndsey (@Lynzoola) reported
@SkyUK Peacock doesn't work so that can go
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Daniella Rogers (@MrsDanniRogers) reported
@SkyHelpTeam could someone help me with my bills please? Online doesn't help me and when I call up its says do it online. Thanks
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Abdul Gafur (@AbdulKgafur) reported
@SkyHelpTeam So I was mis-advised.. no repercussion for advisor and now I have no service. Someone from complaints need to call me before 8 escalate further
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Spot The Ball (@deathrayjones1) reported
@SkyHelpTeam need help please. Had broadband fitted friday, trying to turn off sky sheild, but it says our broadband isnt active yet so cant access the thing at all. Paul.
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Mr M 💙🇬🇧⚽️🏌🏽♂️🏍 🥊 (@mmingham68) reported
Trying to get through to @SkyUK to cancel & been on hold call for over 24 mins now…..what’s the record?? I’m guessing an hour as sure they will charge me 😡😡
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Abdul Gafur (@AbdulKgafur) reported
@SkyHelpTeam Great service for 20 years of loyalty. First issue and no help. I will be cancelling
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jrdn 🏴 (@jrdnphp) reported
@SkyHelpTeam I do - somewhere. We used to get this disconnection/dropout issue with the Sky Q hub as well - the only difference is, we didn't get a reported error message. This seems to be a daily occurrence when the DHCP lease expires and the modem tries to renew the IP.
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Paul Stevens (@PaulStevens1991) reported
@SkyHelpTeam Hi there yes still experiencing the issue. Been using channel 803 so normal SD is fine but ITV HD 103 the sound is still awful.
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Leanne G (@LeannaHannah) reported
@SkyHelpTeam No, that’s the message I get when I call customer service. It has been down since 11am. I have had to take the day off work as I WFH. I need to know what the fault is and estimated times. Your phone line will not let me speak to anyone. When I click on that link I get a blank pg
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Ste...Toffees!!! (@Everton1878Ste) reported
@BeNiceEva @SkySports Horrible ****