Sky

Sky Outage Report in Norfolk, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Norfolk, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norfolk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Norfolk, England 01/19/2026 09:55

January 19: Problems at Sky

Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Norfolk, England

The most recent Sky outage reports came from the following cities: Fakenham, Shropham and East Dereham.

Loading map, please wait...
City Problem Type Report Time
United KingdomFakenham TV
United KingdomShropham TV
United KingdomEast Dereham TV
United KingdomEast Dereham TV
United KingdomEast Dereham TV
United KingdomFakenham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norfolk, England

Latest outage, problems and issue reports in Norfolk and nearby locations:

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....

  • IanGabelli Gabelli🔰 (@IanGabelli) reported from Scarning, England

    This crowd noise effect on @SkySports is bloody terrible 😂

  • dantheman2969 Dan Castleton (@dantheman2969) reported from Reepham, England

    @PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like

  • HawayLads Jonno (@HawayLads) reported from Hockering, England

    @76skelly @Jarvoefc @SkyUK @SkySports Mines been Free since Football stopped. All you have to do is cancel it on app or by calling. Was widely publicised mate.

  • brianpriest1 brian priest (@brianpriest1) reported from Wymondham, England

    @PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...

  • KingSkaMartyn Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡

  • andysegon Andy Segon (@andysegon) reported from Hethersett, England

    @SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox

  • KingSkaMartyn Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    @SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??

  • Di_Di26 Diane Quadling (@Di_Di26) reported from Shipdham, England

    @SkySportsPL @SkySports Awful lunge!

  • reece_durrant_ Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, England

    So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure

  • ZumbaSarahJayne Sarah-Jayne (@ZumbaSarahJayne) reported from Taverham, England

    @Sophs1812 @SkyHelpTeam Ours is not working in NR8

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling

  • Kjvincent1979 Kevin Vincent (@Kjvincent1979) reported from Costessey, England

    Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa

  • coachdrivertim Tim Johnson (@coachdrivertim) reported from Dereham, England

    @Dizzygeorgie @Apple @SkyUK How rude 😉

  • BeetleyCanary Gary Hinchliffe (@BeetleyCanary) reported from Beetley, England

    @david32325487 @SkySports @SkySportsNews Bot. Stupid one at that....

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...

  • HawayLads Jonno (@HawayLads) reported from Hockering, England

    Added to that its better Qulaity tha the studf @SkySports spew out as 1992 sports year shit!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • IDawnay Ian Dawnay (@IDawnay) reported

    @Mckenna3Mike @SkyUK @EE Go with them then. Worse network I've ever used in terms of coverage and customer service. But, if you're overseas alot then a tenners good 👍🏻

  • cambrosia3 Charlie H. (@cambrosia3) reported

    @SkySports The Westwood and Poulter responses during interview tells you everything you need to know about the moral bankruptcy at play.They don’t give a toss their earning a kings ransom, not bad for two blokes who made a career from serial choking in the majors.

  • dilemma1979 Amandeep (Emma) Stevens (@dilemma1979) reported

    @SkyHelpTeam This is just it, I keep going around in circles. It isn't Home Move. It was with the techincal department as it is an ongoing issue with all Chromebooks. I was told I couldn't look at being compensated until it was resolved, which it now is. I called on Tuesday, wasn't called

  • seyolee894 Adekunle Oluwanisola (@seyolee894) reported

    Petr Cech: "I personally believe Romelu Lukaku will have a great season. Last season we saw how strong he can be when he came. Unfortunately, the long term injury he sustained against Villa slowed everything down, and then he had Covid as well.” (@SkySports)

  • Racindino Nigel (@Racindino) reported

    @SkyUK weird as i been on both chat and call and was told cheapest they can do is £61 so i fully cancelled everything as out of contract ,never mentioned £39 once to me.

  • GrahamThomas Graham Thomas (@GrahamThomas) reported

    @skyuk so difficult to cancel for my elderly relatives. Shame in you for charging them £100 per month. And making it incredibly difficult to leave. #offcom

  • wayne_aa Wayne Armstrong (@wayne_aa) reported

    Reporter on @SkySportsNews just said “There’s one reason & one reason only players are playing LIV golf…oodles & oodles of money.” The same reason players play for @ManCity Sky are really going for this but never mention City.🧐 #MCFC #SkySports

  • AllanShelldon Allan (@AllanShelldon) reported

    @Jonathanlynch83 @LaurasCarousel @SkyHelpTeam Still down in Penicuik - engineer booked for 20th

  • mikeytee1990 michael thomson (@mikeytee1990) reported

    @SkyHelpTeam No i dont want a story i want someone at sky to get off there lazy arse and fix the broadband its been off for hours in stranraer

  • HotRodFiend HotRodFiend 💙💛 (@HotRodFiend) reported

    @SkyHelpTeam Can you please provide better information on the Sky outage in Basingstoke. Why it's happening and when it will be fixed. My mother is recovering from surgery and she can't use the internet. Not an isolated incident - reported online by many, and by her neighbour.