Sky Outage Report in Norfolk, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Norfolk, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norfolk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Norfolk, England
The most recent Sky outage reports came from the following cities: East Dereham, Fakenham and Shropham.
| City | Problem Type | Report Time |
|---|---|---|
 East Dereham |
Phone | |
| Fakenham |
TV | |
| Shropham |
TV | |
| East Dereham |
TV | |
| East Dereham |
TV | |
| East Dereham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Norfolk, England
Latest outage, problems and issue reports in Norfolk and nearby locations:
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Gary Hinchliffe
(@BeetleyCanary) reported
from
Beetley, England
@david32325487 @SkySports @SkySportsNews Bot. Stupid one at that....
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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brian priest
(@brianpriest1) reported
from
Wymondham, England
@PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...
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Dan Castleton
(@dantheman2969) reported
from
Reepham, England
@PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like
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Kevin Vincent
(@Kjvincent1979) reported
from
Costessey, England
Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
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Sarah-Jayne
(@ZumbaSarahJayne) reported
from
Taverham, England
@Sophs1812 @SkyHelpTeam Ours is not working in NR8
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Diane Quadling
(@Di_Di26) reported
from
Shipdham, England
@SkySportsPL @SkySports Awful lunge!
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken
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Reece Durrant #NHSblueheart 💙
(@reece_durrant_) reported
from
Colney, England
So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?
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Andy Segon
(@andysegon) reported
from
Hethersett, England
@SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
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Tim Johnson
(@coachdrivertim) reported
from
Dereham, England
@Dizzygeorgie @Apple @SkyUK How rude 😉
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
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Gabelli🔰
(@IanGabelli) reported
from
Scarning, England
This crowd noise effect on @SkySports is bloody terrible 😂
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Jonno
(@HawayLads) reported
from
Hockering, England
@76skelly @Jarvoefc @SkyUK @SkySports Mines been Free since Football stopped. All you have to do is cancel it on app or by calling. Was widely publicised mate.
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Patrick Snowsell
(@Paterick1975) reported
from
Hethersett, England
@SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny Chambers
(@imjonnychambers) reported
@SkyHelpTeam No I’m a brand new customer, so downloading the app for the first time.
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Joe Morris
(@Joe_Morris91) reported
@SkyHelpTeam I'm getting that the connection has dropped. Multiple attempts to reset on phone with customer help team (who've been great but unable to help).
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Tom Bailey
(@bigbazbailey) reported
@SkyHelpTeam Can you sort your technical issues please, every other day there's an issue! Pay alot of money to have Sky an don't get what we pay for!
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STG
(@EP1C40707889) reported
@SkyHelpTeam yet again no internet! Third time we have had a major outage since we moved to Sky broadband earlier this year. Last time I had email saying I could terminate early with no penalty - I decided to give you another chance and here we are again (just 1 month later)
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Nick
(@fuzzyhive) reported
@SkyHelpTeam Thanks Matt. Still not working after trying the steps. Box is connect to the wifi and I’ve factory reset the remote. Not sure what to do next?
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Camilla
(@Millsey_Can) reported
@SkyHelpTeam do you know when the current outage in PO8 will be fixed. Just upgraded last week and now can't actually watch anything
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Kay 🏳️⚧️🏳️🌈🇬🇧🇺🇦
(@kay_c1773) reported
@SkyHelpTeam it seems there’s a bug with your @SkyNews app for Amazon Fire TV where audio keeps playing after exiting app & returning to Home Screen. I’ve spoken to @AmazonHelp & determined no issues with my Firestick, it looks like a bug with your recently updated app
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David Petts
(@DavidPetts1) reported
Phone/broadband issues in our street providing a live comparison of customer service between BT, TalkTalk, Virgin and @SkyUK - and let me tell you Sky are trailing massively....
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Debra Dickenson
(@debfear) reported
@SkyHelpTeam had sky broadband and TV installed Friday afternoon. Worked till Saturday afternoon then lost everything! One hour phone call on Sunday, spoke to 4 separate people all of whom said we cant help! Now have to wait for an engineer till Wednesday! Welcome to Sky!
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Chris Parsons
(@Chris_Parsons87) reported
@SkyHelpTeam Hi, your system is showing a broadband outage in my area and that it may take two days to fix. Is that right or is that just a generic message?