Sky Outage Report in Hethersett, Norfolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hethersett, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hethersett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (64%)
-
TV (13%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Hethersett, Norfolk, England
The most recent Sky outage reports came from the following cities: East Dereham and Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 East Dereham |
TV | |
| East Dereham |
Internet | |
| Norwich |
Internet | |
| Norwich |
||
| Norwich |
Wi-fi | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hethersett, England
Latest outage, problems and issue reports in Hethersett and nearby locations:
-
Chris Elliott 💙NHS
(@ChrisElliott66) reported
from
Norwich, England
Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option
-
Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken
-
Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
-
Concrete_Afro
(@concrete_afro) reported
from
Norwich, England
@SkyHelpTeam Zero change! No channels available 'no satellite signal' how do I resolve this to start watching the service I'm paying an arm and a leg for?
-
Neil Townsend
(@minitown85) reported
from
Norwich, England
Has Chris Coleman got a money on 1-0 or something. Keeps saying 1-0 is never enough over and over again! @SkySports #TOTSOU #SkySports #EPL
-
Shane Brown
(@shanebrown74) reported
from
Norwich, England
Ok. It's one of those nights again. Let's take bets on how many times @SkyUK broadband is going down the night. I'm currently at 3 times in the last hour. #sky.
-
Shane Brown
(@shanebrown74) reported
from
Norwich, England
@LucyriPhd @SkyUK It dies often go down at this time of night. But would be nice if there was warning. Oddly, the box is marked as if everything is ok. Normally it's a yellow light.
-
Merv Honeywood
(@mervhoneywood) reported
from
Bungay, England
@SkyHelpTeam Are there issues in Suffolk with connection? Router keeps restarting so losing connection.
-
Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
-
Andy Segon
(@andysegon) reported
from
Hethersett, England
@SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.
-
Concrete_Afro
(@concrete_afro) reported
from
Norwich, England
@SkyHelpTeam Having problems with pictures on live TV - constantly breaking up/showing 'no satellite signal. We get no sky channels so don't think I should pay for a service I'm not getting. Pls help #skytv #noservice
-
𝕃𝕠𝕦𝕚𝕤𝕖_𝕆𝔻𝕨𝕠𝕣𝕜𝕖𝕣
(@Louise_ODWorker) reported
from
Long Stratton, England
Well the @SkyHelpTeam appear to be getting a few more followers this evening! #skybroadband #broken #2020life
-
Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
-
Shane Brown
(@shanebrown74) reported
from
Norwich, England
@SkyHelpTeam The quickest and easiest way is for you not to have periods of outage every two weeks.
-
Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
-
brian priest
(@brianpriest1) reported
from
Wymondham, England
@PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...
-
Reece Durrant #NHSblueheart 💙
(@reece_durrant_) reported
from
Colney, England
So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?
-
Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
-
Sophia Goldsmith ♐ 索菲亚
(@dinglette1972) reported
from
Norwich, England
@GrumpyDad3 @SkySports Been saying this from time. African Twitter are the worst. Arsenal, Liverpool and Man Utd fans in particular.
-
Sarah-Jayne
(@ZumbaSarahJayne) reported
from
Taverham, England
@Sophs1812 @SkyHelpTeam Ours is not working in NR8
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Kieran Williamson
(@KWilliamson86) reported
@SkyHelpTeam @Tami_A And this also does not help....give us a phone number?????
-
Rossi
(@VRHutch46) reported
Dear @SkyHelpTeam very bored of my Internet being down!! Get it sorted
-
Nicholas Witts
(@nwitts427) reported
@SkyUK hi I've got no sky for a while till an engineer comes and fixes my SkyQ so I went to the on demand service to watch the 'flight attendant' only to find that i have to upgrade to use it!! Wow really!!!
-
I have no idea
(@ihavenoplace) reported
@SkySports Yes totally. He needs to go to a team with lots of cash that can..... hang on? Isn’t that what everyone hated the other day? 👍🏻
-
Mike Mackay
(@mikemackay) reported
from
Witham, England
@SkyHelpTeam Also today had a LOT of calls today claiming to be “Sky Technical Dept” saying our internet is insecure and wanting to “help us fix it”. Can provide the number they used if required.
-
Wes
(@TreyDubb) reported
@SimonEFC @SkySports No im not. I've said it was a terrible greedy decision. And I'm glad it isn't happening. But I'm also saying all these teams piling on are imo being disingenuous. And past decisions? When is the last time Everton would have been in the same circle as these clubs? 70s, late 80s?
-
Leon@NintyBuzz
(@LJFletcherBSc) reported
@SkyHelpTeam any idea why sky go isn't working for Xbox One? Whenever I try to watch a channel I get 'An error has occurred, please try again later' but it works fine on some of the Sky channels. Issue has been there since last night
-
Lynn Strange
(@strange_lynn) reported
@SkyHelpTeam very poor Internet connection every afternoon. Happens everyday. Almost impossible to use.
-
RollTideUK🏴🇬🇧🏈🅰️🐘🌊🇺🇲
(@Bronxzoo10) reported
@SkyHelpTeam Every day for the last week at 15:00 our internet goes down and today I can't get the hub to reset.
-
Doug
(@DougMiddlemass) reported
@1878Scotto @aunderhill @SkySports Would have joined, wouldn’t have joined is all hypothetical. You weren’t invited you snakes. You tried to set it up on the sly, and then got caught with your pants down. Big clubs don’t act like that. You’ll get your comeuppance when Mr Klopp leaves for Bayern.