Sky Outage Report in Horsford, Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Horsford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Horsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Horsford, Norfolk, England
The most recent Sky outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
TV | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Horsford, England
Latest outage, problems and issue reports in Horsford and nearby locations:
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
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Concrete_Afro
(@concrete_afro) reported
from
Norwich, England
@SkyHelpTeam Having problems with pictures on live TV - constantly breaking up/showing 'no satellite signal. We get no sky channels so don't think I should pay for a service I'm not getting. Pls help #skytv #noservice
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Concrete_Afro
(@concrete_afro) reported
from
Norwich, England
@SkyHelpTeam Zero change! No channels available 'no satellite signal' how do I resolve this to start watching the service I'm paying an arm and a leg for?
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Andy Segon
(@andysegon) reported
from
Hethersett, England
@SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
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Sarah-Jayne
(@ZumbaSarahJayne) reported
from
Taverham, England
@Sophs1812 @SkyHelpTeam Ours is not working in NR8
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
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FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME
(@FALCON678) reported
from
Norwich, England
@FlareBlitzed @SkyHelpTeam Mine is down in Norwich
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
@LucyriPhd @SkyUK It dies often go down at this time of night. But would be nice if there was warning. Oddly, the box is marked as if everything is ok. Normally it's a yellow light.
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
Ok. It's one of those nights again. Let's take bets on how many times @SkyUK broadband is going down the night. I'm currently at 3 times in the last hour. #sky.
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
@SkyHelpTeam The quickest and easiest way is for you not to have periods of outage every two weeks.
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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Reece Durrant #NHSblueheart 💙
(@reece_durrant_) reported
from
Colney, England
So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?
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FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME
(@FALCON678) reported
from
Norwich, England
@SkyHelpTeam hi my broadband is down again. Can you please let me know what is going on.
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brian priest
(@brianpriest1) reported
from
Wymondham, England
@PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...
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Chris Elliott 💙NHS
(@ChrisElliott66) reported
from
Norwich, England
Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option
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Sophia Goldsmith ♐ 索菲亚
(@dinglette1972) reported
from
Norwich, England
@GrumpyDad3 @SkySports Been saying this from time. African Twitter are the worst. Arsenal, Liverpool and Man Utd fans in particular.
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Neil Townsend
(@minitown85) reported
from
Norwich, England
Has Chris Coleman got a money on 1-0 or something. Keeps saying 1-0 is never enough over and over again! @SkySports #TOTSOU #SkySports #EPL
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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💜 Nayomaise💚
(@Naomi_with_an_a) reported
@SkyHelpTeam Irony is when your mobile phone service has been down for at least two months and Sky Mobile want to RING me to talk to me about it 🫤
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Michelle Ashley
(@Michelleashx) reported
@SkyHelpTeam I had a call scheduled with someone dealing with damage done to my home (the engineer has accepted full liability) for this afternoon, but I’ve not been contacted as of yet… I was told to get a quote and she’d call back today.
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Ω
(@Mr__Meer_1) reported
@SkyHelpTeam I recently got your Wi-Fi installed (on Wednesday), and the connection on my playstation has been awful, they are both in the same room and it is very very annoying, any fixes?
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Gemma Sykes
(@gemmasykes85) reported
@SkyUK yet again poor service. Issue with network that you can’t fix now have to change SIM card provider and will loose over 100gb of data in my piggybank. What’s the point!!!!
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Marcus
(@helixev0) reported
@kaylsmull93 @SkyUK Yes. It’s not anything to do with connection by the looks. Seems a deeper issue. Latency is sometimes very poor depending on which upstream they directing you to. Down detector hinting at a bigger problem looking at some companies.
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Tim Musgrove
(@timmuz50337) reported
Just sat down to watch a film for the first time in months and @SkyHelpTeam broadband gone down again!! HX6 area.
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bnnktnn
(@bnnktnn) reported
@SkySports friends, everything is very expensive here, inflation is very high 143% can you help me I'm looking for a job but I haven't found it yet I can't sell my phone because it's already a cheap phone
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CalAFC
(@ArsenalAFC247) reported
@WelBeast I have never seen a more deluded pundit as @GNev2 , how does he even get paid to do this job @SkySports you’re being robbed
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Gavin Jones
(@GavinJohnJones) reported
@SkyUK Tried to drop down to this as renewal package I got offered was nearly nothing for £85 and guess what now the £43 offer is £90. It’s never available once you check. Luckily I will be cancelling my contract and moving away from Sky after 15+ years
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Andrea Cunningham
(@andreacun11) reported
@SkyHelpTeam Hi Alison I know it’s not your fault but I am really reluctant to call back and I have advised the customer to look for a different provider