Sky Outage Report in Hockering, Norfolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hockering, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hockering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Hockering, Norfolk, England
The most recent Sky outage reports came from the following cities: Norwich, East Dereham and Fakenham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
TV | |
| East Dereham |
TV | |
| Norwich |
Internet | |
| Norwich |
TV | |
| East Dereham |
Phone | |
| Norwich |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hockering, England
Latest outage, problems and issue reports in Hockering and nearby locations:
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david crown
(@davidccrown) reported
from
Attleborough, England
@SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message
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webbym
(@mike79mjw) reported
from
Watton, England
@rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now
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Sam Clark
(@SamClark1985) reported
from
Norwich, England
@SkyHelpTeam Using an ipad. App is upto date and login details are all correct
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Reece Durrant #NHSblueheart 💙
(@reece_durrant_) reported
from
Colney, England
So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?
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Sarah-Jayne
(@ZumbaSarahJayne) reported
from
Taverham, England
@Sophs1812 @SkyHelpTeam Ours is not working in NR8
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Kiddibox Surprise #SBS Winner 🎁
(@Kiddibox) reported
from
Norwich, England
@SkyHelpTeam i have endless problems with my broadband dropping continuously dropping since last night and yet it keeps doing it today. Im trying to work from home but today seems impossible! Is there an issue i need to be aware of????
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Jo Arnoup
(@Rocklandgirl) reported
from
Mattishall, England
Getting so peed off with crap Internet connection @SkyUK , keep logging in to report & says its OK 🤬🤬 when you pay top dollar not bloody well impressed Call will be made tomorrow stating my disgust
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Kev
(@Kjvincent1979) reported
from
Costessey, England
@SkyHelpTeam currently no Internet at home, please help as I need it for work
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
@LucyriPhd @SkyUK It dies often go down at this time of night. But would be nice if there was warning. Oddly, the box is marked as if everything is ok. Normally it's a yellow light.
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Darren C
(@concrete_afro) reported
from
Norwich, England
Hi @SkyHelpTeam @skytv what happens when none of your channels are available to view. When I reset the box countless times, unplug and plug in cables and still none of your channels work.. but you still charge me for this service?
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Semie.
(@AS_Northbank) reported
from
Norwich, England
@SkySports Isn’t that the point of him coming in the fix the thief current run of poor form?
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Kev
(@Kjvincent1979) reported
from
Costessey, England
@SkyHelpTeam Internet down, issue in area. Can you help?
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Kev
(@Kjvincent1979) reported
from
Costessey, England
@SkyHelpTeam please help, broadband issues again
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
@SkyHelpTeam The quickest and easiest way is for you not to have periods of outage every two weeks.
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
Ok. It's one of those nights again. Let's take bets on how many times @SkyUK broadband is going down the night. I'm currently at 3 times in the last hour. #sky.
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Patrick Snowsell
(@Paterick1975) reported
from
Hethersett, England
@SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me
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harlingdave
(@harlingdave) reported
from
Wymondham, England
Sports Saturday is crap today clueless everyone including the presenter #sky #sportssaturday #skysports
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Andy Segon
(@andysegon) reported
from
Hethersett, England
@SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
@SkyHelpTeam Not yet. Will call them tomorrow. Thanks for your help. Luckily I have a fire stick so can stream or use catch up.
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Jayne' ♡
(@JaynemarieOx) reported
from
Dereham, England
@SkyUK can someone help please, just received the sky glass and the remote isn't working so can't set up the tv..
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@8gzd8k76nM) reported
@JaidevRamya @SkyHelpTeam It’s domestic broadband so gives you no right to WFH so that comment is irrelevant. Because they don’t receive that estimate from Openreach and if thats a problem you should be asking OR why they don’t give that info out. To answer your question about what it could be, I think
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ArchaeoFLO
(@AndyAgate) reported
@DavidPetts1 @SkyHelpTeam If everyone else has a problem, then it'll be a problem. Sky aren't known due their customer care, I'm afraid.
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Paul
(@8gzd8k76nM) reported
@Susie_gumar @SkyUK @SkyHelpTeam Oh boohoo, being disabled makes you no more important than anyone else you self important moron. Run the test online or MySky app and it’ll tell you the issue
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Dani
(@dmolly85) reported
from
West Felton, England
@SkyHelpTeam When I ran it earlier it says no issues. I don’t have a screen shot or my iPad log on again. Surly you can check using a postcode for issues. I have poor 4g where I am and no internet
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Alun Davies
(@AlunDav72702539) reported
@SkyHelpTeam Done this, my internet keeps dropping out. It’s fast then slow. Goes down to less than a MB a second then it’s 30mbs. Back and forth
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Chris Kettle
(@chriskettle3) reported
@SkyHelpTeam Err try either making the calls to fulfill your obligations or don't make promises you can't keep, simple customer service. Being as Lewis is and I quote 'overseeing this to it's conclusion' then I'm guessing you may need to make contact with him? He really isn't managing much!
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Will the @Scruffystudhand on holiday
(@Helmsleygardens) reported
@SkyHelpTeam I've been trying to look at the Christmas offers on the app, but every time I've clicked to see any deals I get the same page. (It's frustrating as I'm keen to upgrade some features however I can't just sit down and read any information)
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Paul
(@8gzd8k76nM) reported
@JaidevRamya @SkyHelpTeam A better question is what couldn’t it be. The most likely to cause a lengthy delay are things like cable theft or damage to an exchange, cabinet or pole. Its also near Christmas (annual leave) and there is a lot of sickness going round. Just wait patiently like everyone else
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David Petts
(@DavidPetts1) reported
@AndyAgate @SkyHelpTeam all my neighbours with multiple different service providers have all been told its an error at the exchange - @SkyHelpTeam insists there isn't one. Just not sure who to believe!
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Chris Kettle
(@chriskettle3) reported
@SkyHelpTeam Ha ha, laughable when I already have a complaint open! Less than 2 weeks before I can actually pass this to the ombudsman as well. I have repeatedly called to be told they cannot transfer me. So please do carry on making yourselves look foolish!