Sky Outage Report in Hockering, Norfolk, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hockering, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hockering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 31: Problems at Sky
Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (19%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Hockering, Norfolk, England
The most recent Sky outage reports came from the following cities: Norwich, Wymondham, East Dereham and Fakenham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
TV | |
| Norwich |
Internet | |
| Wymondham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hockering, England
Latest outage, problems and issue reports in Hockering and nearby locations:
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
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bugsscoobybunnydoo007
(@boytozsy1fan007) reported
from
Norwich, England
@SkyHelpTeam Been bad lazt mounth -5 / 7 dergress now verry cold norwich keeps going on of no saterlight signial doing head in thanks ????
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Alex Topley
(@AlexTopley92) reported
from
Norwich, England
**** sake @SkySports do you want to **** @NorwichCityFC off any more?
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Caroline Clarke
(@canarycaz) reported
from
Norwich, England
@SkyHelpTeam Any issues in the NR1 area? Our broadband is out and diagnostics have said it is outside our house. Engineer booked but no indication on your website of any problems.
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bugsscoobybunnydoo007
(@boytozsy1fan007) reported
from
Norwich, England
@SkyHelpTeam Norwich has flood warnning how i book one look my dish fix thank??????
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Diane Quadling
(@Di_Di26) reported
from
Shipdham, England
@SkySportsPL @SkySports Awful lunge!
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FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME
(@FALCON678) reported
from
Norwich, England
@SkyHelpTeam hi my broadband is down again. Can you please let me know what is going on.
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Chris Elliott 💙NHS
(@ChrisElliott66) reported
from
Norwich, England
Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option
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Kevin Vincent
(@Kjvincent1979) reported
from
Costessey, England
Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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Dan Castleton
(@dantheman2969) reported
from
Reepham, England
@PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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David M. Brear
(@davidbrear) reported
from
Thorpe St. Andrew, England
Whoever did the UX and product design on the @SkyUK Q service needs locking up. Bloody terrible. The physical box is so under powered and the interfaces seem to be trying to make it difficult.
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Lee Slater
(@leeslater1990) reported
from
Norwich, England
@SkyHelpTeam internet is down, told is was router have a new route set-up today and problem is back again! Are you having problems in Norwich?
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken
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Lee Slater
(@leeslater1990) reported
from
Norwich, England
@SkyHelpTeam are there current internet issues in Norwich (NR1) have lost connection about half an hour ago and it hasn’t come back?
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
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FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME
(@FALCON678) reported
from
Norwich, England
@FlareBlitzed @SkyHelpTeam Mine is down in Norwich
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Mark Green
(@Monkey_Shocks) reported
from
Norwich, England
@SkyHelpTeam my fathers account has been locked and he is unable to access sky go. I have phoned the number and it’s sending me I circles, due to covid my father is unable to contact you himself. Please help
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Cristina
(@CRISTINAjj) reported
from
Thorpe St. Andrew, England
@SkyHelpTeam are there issues with the broadband? My speed all afternoon has been 4.3 Mbps, I can’t even open a picture.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Blake
(@mattblake94) reported
@SkyUK It's a decent idea....if you want one TV. Pretty much useless for what I'd assume is the majority of Sky customers who I'd bet have more than 1 TV. Better idea are full service Sky TV dongles to plug into any smart TV and maybe laptops.....(1)
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Kerry Cahill
(@MrsKJCahill) reported
@ThisIsNoahEvans @Seallbay @SkyUK We dont have an aerial and can't get dish signal due to large trees behind my house so this would be ideal for us.
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Chris Murgatroyd
(@normansbite) reported
@thejonreeve @SkyUK Ditto on both points; is this the ‘dishless service’ that was first mentioned 3-4 years ago? I had no idea it would mean ditching my current smart TV as well
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Peter Adams
(@MrPA) reported
Need advice. Now more than a fortnight since Sky promised internet in my new home. @SkyHelpTeam lovely, but slow progress and comms from @WeAreOpenreach. Think I might be able to get Virgin in days, but have read bad things about Virgin reliability. Any advice/experience?
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Matt Blake
(@mattblake94) reported
@SkyUK ....(2) recordings hosted fully on the cloud. A proper Sky app for phones and devices with the same full service. Watch Sky anywhere, anytime. And add multiple user accounts under one main account holder. I'd rather that, than this.
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anon12654
(@anon126541) reported
@M_of_Mystery @SkyUK Then it wasn’t designed for you was it? Why moan. It’s a service for those who either want/need a tv upgrade and fancy losing all the boxes and cables or for those who can’t have a dish. Do you wake up to find things that don’t apply to you and then moan about them anyway?
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Barry Williams
(@barrydap) reported
@SkyUK So if you are in a middle of watching live football and the WiFi goes down you can only watch free to air channels by connecting an aerial?
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David Darko
(@_DavidDarko_) reported
@SkyUK Hi, diamond customer here. Do you have the gaming spec capabilities of the tv ? Input lag rate and is it 120hz ?
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anon12654
(@anon126541) reported
@another07047584 @JontyEvans @SkyUK It’s not forcing anything. Those that don’t want to replace their TV’s have skyQ and those that can’t have dishes and don’t want to replace their TV’s have NowTV streaming service. Not sure what your issue is tbh
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Bethany Jay
(@bethanyjay) reported
@SkyHelpTeam hello what time will your customer service teams finish training and answer phone lines?