Sky

Sky Outage Report in Hockering, Norfolk, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hockering, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hockering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hockering, Norfolk, England 02/15/2026 16:00

February 15: Problems at Sky

Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Hockering, Norfolk, England

The most recent Sky outage reports came from the following cities: Norwich, East Dereham and Fakenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich TV
United KingdomEast Dereham TV
United KingdomNorwich Internet
United KingdomNorwich TV
United KingdomEast Dereham Phone
United KingdomNorwich TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hockering, England

Latest outage, problems and issue reports in Hockering and nearby locations:

  • davidccrown david crown (@davidccrown) reported from Attleborough, England

    @SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message

  • mike79mjw webbym (@mike79mjw) reported from Watton, England

    @rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now

  • SamClark1985 Sam Clark (@SamClark1985) reported from Norwich, England

    @SkyHelpTeam Using an ipad. App is upto date and login details are all correct

  • reece_durrant_ Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, England

    So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?

  • ZumbaSarahJayne Sarah-Jayne (@ZumbaSarahJayne) reported from Taverham, England

    @Sophs1812 @SkyHelpTeam Ours is not working in NR8

  • Kiddibox Kiddibox Surprise #SBS Winner 🎁 (@Kiddibox) reported from Norwich, England

    @SkyHelpTeam i have endless problems with my broadband dropping continuously dropping since last night and yet it keeps doing it today. Im trying to work from home but today seems impossible! Is there an issue i need to be aware of????

  • Rocklandgirl Jo Arnoup (@Rocklandgirl) reported from Mattishall, England

    Getting so peed off with crap Internet connection @SkyUK , keep logging in to report & says its OK 🤬🤬 when you pay top dollar not bloody well impressed Call will be made tomorrow stating my disgust

  • Kjvincent1979 Kev (@Kjvincent1979) reported from Costessey, England

    @SkyHelpTeam currently no Internet at home, please help as I need it for work

  • shanebrown74 Shane Brown (@shanebrown74) reported from Norwich, England

    @LucyriPhd @SkyUK It dies often go down at this time of night. But would be nice if there was warning. Oddly, the box is marked as if everything is ok. Normally it's a yellow light.

  • concrete_afro Darren C (@concrete_afro) reported from Norwich, England

    Hi @SkyHelpTeam @skytv what happens when none of your channels are available to view. When I reset the box countless times, unplug and plug in cables and still none of your channels work.. but you still charge me for this service?

  • AS_Northbank Semie. (@AS_Northbank) reported from Norwich, England

    @SkySports Isn’t that the point of him coming in the fix the thief current run of poor form?

  • Kjvincent1979 Kev (@Kjvincent1979) reported from Costessey, England

    @SkyHelpTeam Internet down, issue in area. Can you help?

  • Kjvincent1979 Kev (@Kjvincent1979) reported from Costessey, England

    @SkyHelpTeam please help, broadband issues again

  • shanebrown74 Shane Brown (@shanebrown74) reported from Norwich, England

    @SkyHelpTeam The quickest and easiest way is for you not to have periods of outage every two weeks.

  • shanebrown74 Shane Brown (@shanebrown74) reported from Norwich, England

    Ok. It's one of those nights again. Let's take bets on how many times @SkyUK broadband is going down the night. I'm currently at 3 times in the last hour. #sky.

  • Paterick1975 Patrick Snowsell (@Paterick1975) reported from Hethersett, England

    @SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me

  • harlingdave harlingdave (@harlingdave) reported from Wymondham, England

    Sports Saturday is crap today clueless everyone including the presenter #sky #sportssaturday #skysports

  • andysegon Andy Segon (@andysegon) reported from Hethersett, England

    @SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.

  • shanebrown74 Shane Brown (@shanebrown74) reported from Norwich, England

    @SkyHelpTeam Not yet. Will call them tomorrow. Thanks for your help. Luckily I have a fire stick so can stream or use catch up.

  • JaynemarieOx Jayne' ♡ (@JaynemarieOx) reported from Dereham, England

    @SkyUK can someone help please, just received the sky glass and the remote isn't working so can't set up the tv..

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • 8gzd8k76nM Paul (@8gzd8k76nM) reported

    @JaidevRamya @SkyHelpTeam It’s domestic broadband so gives you no right to WFH so that comment is irrelevant. Because they don’t receive that estimate from Openreach and if thats a problem you should be asking OR why they don’t give that info out. To answer your question about what it could be, I think

  • AndyAgate ArchaeoFLO (@AndyAgate) reported

    @DavidPetts1 @SkyHelpTeam If everyone else has a problem, then it'll be a problem. Sky aren't known due their customer care, I'm afraid.

  • 8gzd8k76nM Paul (@8gzd8k76nM) reported

    @Susie_gumar @SkyUK @SkyHelpTeam Oh boohoo, being disabled makes you no more important than anyone else you self important moron. Run the test online or MySky app and it’ll tell you the issue

  • dmolly85 Dani (@dmolly85) reported from West Felton, England

    @SkyHelpTeam When I ran it earlier it says no issues. I don’t have a screen shot or my iPad log on again. Surly you can check using a postcode for issues. I have poor 4g where I am and no internet

  • AlunDav72702539 Alun Davies (@AlunDav72702539) reported

    @SkyHelpTeam Done this, my internet keeps dropping out. It’s fast then slow. Goes down to less than a MB a second then it’s 30mbs. Back and forth

  • chriskettle3 Chris Kettle (@chriskettle3) reported

    @SkyHelpTeam Err try either making the calls to fulfill your obligations or don't make promises you can't keep, simple customer service. Being as Lewis is and I quote 'overseeing this to it's conclusion' then I'm guessing you may need to make contact with him? He really isn't managing much!

  • Helmsleygardens Will the @Scruffystudhand on holiday (@Helmsleygardens) reported

    @SkyHelpTeam I've been trying to look at the Christmas offers on the app, but every time I've clicked to see any deals I get the same page. (It's frustrating as I'm keen to upgrade some features however I can't just sit down and read any information)

  • 8gzd8k76nM Paul (@8gzd8k76nM) reported

    @JaidevRamya @SkyHelpTeam A better question is what couldn’t it be. The most likely to cause a lengthy delay are things like cable theft or damage to an exchange, cabinet or pole. Its also near Christmas (annual leave) and there is a lot of sickness going round. Just wait patiently like everyone else

  • DavidPetts1 David Petts (@DavidPetts1) reported

    @AndyAgate @SkyHelpTeam all my neighbours with multiple different service providers have all been told its an error at the exchange - @SkyHelpTeam insists there isn't one. Just not sure who to believe!

  • chriskettle3 Chris Kettle (@chriskettle3) reported

    @SkyHelpTeam Ha ha, laughable when I already have a complaint open! Less than 2 weeks before I can actually pass this to the ombudsman as well. I have repeatedly called to be told they cannot transfer me. So please do carry on making yourselves look foolish!