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Sky outages and service status in Norwich, England

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Norwich, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received Apr 9, 1:09 AM GMT+1.
  • 67% TV (67%)
  • 17% Internet (17%)
  • 17% Wi-fi (17%)

The latest reports from users having issues in Norwich come from postal codes NR99 , NR1 , NR3 and NR2 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Norwich, England

The most recent Sky outage reports came from the following cities: Norwich, and Beccles.

CityProblem TypeReport Time
Norwich Wi-fi 2 hours ago
Norwich TV 3 days ago
Norwich Internet 6 days ago
Norwich TV 9 days ago
Beccles Wi-fi 10 days ago
Norwich TV 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • mervhoneywood
    Merv Honeywood (@mervhoneywood) reported from Bungay, England

    @SkyHelpTeam any issues with broadband in NR35? Seem to be unable to connect suddenly.

  • shanebrown74
    Shane Brown (@shanebrown74) reported from Norwich, England

    @SkyHelpTeam Not yet. Will call them tomorrow. Thanks for your help. Luckily I have a fire stick so can stream or use catch up.

  • reece_durrant_
    Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, England

    So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?

  • Mrs_Malteser
    Clare Sheldrake (@Mrs_Malteser) reported from Beccles, England

    Once again i find myself without internet @SkyUK i have had no internet for 48 hrs and have all but used up my data on my phone, as i have had to tether for work purposes (key worker) It’s a complete **** show not being able to get through to anyone on the phone. Sort it out 😠

  • Rocklandgirl
    Jo Arnoup (@Rocklandgirl) reported from Mattishall, England

    Getting so peed off with crap Internet connection @SkyUK , keep logging in to report & says its OK 🤬🤬 when you pay top dollar not bloody well impressed Call will be made tomorrow stating my disgust

  • Kiddibox
    Kiddibox Surprise #SBS Winner 🎁 (@Kiddibox) reported from Norwich, England

    @SkyHelpTeam i have endless problems with my broadband dropping continuously dropping since last night and yet it keeps doing it today. Im trying to work from home but today seems impossible! Is there an issue i need to be aware of????

  • ZumbaSarahJayne
    Sarah-Jayne (@ZumbaSarahJayne) reported from Taverham, England

    @Sophs1812 @SkyHelpTeam Ours is not working in NR8

  • concrete_afro
    Concrete_Afro (@concrete_afro) reported from Norwich, England

    @SkyHelpTeam Zero change! No channels available 'no satellite signal' how do I resolve this to start watching the service I'm paying an arm and a leg for?

  • brianpriest1
    brian priest (@brianpriest1) reported from Wymondham, England

    @PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...

  • shanebrown74
    Shane Brown (@shanebrown74) reported from Norwich, England

    @SkyHelpTeam The quickest and easiest way is for you not to have periods of outage every two weeks.

  • shanebrown74
    Shane Brown (@shanebrown74) reported from Norwich, England

    Ok. It's one of those nights again. Let's take bets on how many times @SkyUK broadband is going down the night. I'm currently at 3 times in the last hour. #sky.

  • davidccrown
    david crown (@davidccrown) reported from Attleborough, England

    @SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message

  • Mrs_Malteser
    Clare Sheldrake (@Mrs_Malteser) reported from Beccles, England

    After spending too long trying to speak to Sky, i got through. Was told there’s no issue with service to my home, it must be the “old” bit of plastic inside my home. £50 later for a new hub and a week’s wobbly service. Guess what? No internet 🤬 @SkyUK you can stick it, i’m off

  • Paterick1975
    Patrick Snowsell (@Paterick1975) reported from Hethersett, England

    @SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me

  • concrete_afro
    Concrete_Afro (@concrete_afro) reported from Norwich, England

    @SkyHelpTeam Having problems with pictures on live TV - constantly breaking up/showing 'no satellite signal. We get no sky channels so don't think I should pay for a service I'm not getting. Pls help #skytv #noservice

  • mervhoneywood
    Merv Honeywood (@mervhoneywood) reported from Bungay, England

    @SkyHelpTeam Are there issues in Suffolk with connection? Router keeps restarting so losing connection.

  • SamClark1985
    Sam Clark (@SamClark1985) reported from Norwich, England

    @SkyHelpTeam Using an ipad. App is upto date and login details are all correct

  • shanebrown74
    Shane Brown (@shanebrown74) reported from Norwich, England

    @LucyriPhd @SkyUK It dies often go down at this time of night. But would be nice if there was warning. Oddly, the box is marked as if everything is ok. Normally it's a yellow light.

  • andysegon
    Andy Segon (@andysegon) reported from Hethersett, England

    @SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.

  • Kjvincent1979
    Kev (@Kjvincent1979) reported from Costessey, England

    @SkyHelpTeam Internet down, issue in area. Can you help?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • CHmovement
    CHmovement (@CHmovement) reported

    My Internet is down. @SkyUK is awful. So unreliable. Makes me sick. You should be ashamed lol. Fibre optic my ***. Slow speeds? I've got zero.. nothing right now lol.

  • DorcasHayes9
    Dorcas Hayes (@DorcasHayes9) reported

    Waited 8 weeks for virgin to install internet to our new build after moving. Engineer came and couldn’t do the works. Waited another 6 weeks and the engineer hasn’t turned up!!! Great customer service @virginmedia after years of custom 🙄 better phone @SkyUK 👍🏼

  • nintendomad888
    Vaneet Mehta 🥀 (@nintendomad888) reported

    Someone just tried to scam my Mum calling from @SkyHelpTeam (when we have @bt_uk) saying there was faults on our line + trying to get info. She passed it to me, I clocked on + asked them to prove themselves...they told me to "**** off ************". Happy Friday I guess 😐

  • osteven002
    Steven Trodden (@osteven002) reported

    @SkySports @ScuderiaFerrari Y 2 1 was bad enough....

  • katrinaroseb
    Katrina Bradshaw (@katrinaroseb) reported

    Omg,my BB connection with @SkyUK today is absolutely shocking!Good job I'm not working from home.Oh...hold on a minute... 🙄 I've even got a booster,for all the good thats doing!With that&the constant 'no signal' on the TV, I'm wondering what I'm actually paying for!@SkyHelpTeam

  • Natalie14529327
    Natalie Doyle (@Natalie14529327) reported

    @SkyHelpTeam Any update yet on the outage affecting LS27? Said this morning you were waiting for an update?

  • Jennababes
    Jenna McGregor Jackson (@Jennababes) reported

    Anyone else having sky Internet issues?? @SkyHelpTeam @SkyUK

  • Natalie14529327
    Natalie Doyle (@Natalie14529327) reported

    @SkyHelpTeam I would like to log a complaint. I am appreciate they haven't updated you . The problem I have is why someone seems to think it's ok for them to be leaving it this long with no update. Please can this be escalated? Who manages the relationship with open reach?

  • chaycollinsyes
    Chay Collins 🏳️‍🌈 (@chaycollinsyes) reported

    @nintendomad888 @SkyHelpTeam @bt_uk That's not a scam, Sky customer service just uses language like that

  • NMoore_
    N Moore (@NMoore_) reported

    @SkyHelpTeam Hi. Can you just throw everyone a gig of data because I need my phone for work, but I cannot roll my piggyback data because your server is down.