Sky Outage Report in Norwich, Norfolk, England
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The latest reports from users having issues in Norwich come from postal codes NR3, NR1, NR2, NR4, NR7 and NR15.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Norwich, Norfolk, England
The most recent Sky outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
TV | |
| Norwich |
Total Blackout | |
| Norwich |
TV | |
| Norwich |
Internet | |
| Norwich |
TV | |
| Norwich |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
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Andy Segon
(@andysegon) reported
from
Hethersett, England
@SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
@LucyriPhd @SkyUK It dies often go down at this time of night. But would be nice if there was warning. Oddly, the box is marked as if everything is ok. Normally it's a yellow light.
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Sophia Goldsmith ♐ 索菲亚
(@dinglette1972) reported
from
Norwich, England
@GrumpyDad3 @SkySports Been saying this from time. African Twitter are the worst. Arsenal, Liverpool and Man Utd fans in particular.
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Clare
(@Lareybird1576) reported
from
Beccles, England
@SkyUK I (and half the country it seems) have endured appalling service for much of lockdown (which started ten months ago btw) and here we AGAIN with no service! I’m a key worker, WFH, this is not good enough 🤬
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Reece Durrant #NHSblueheart 💙
(@reece_durrant_) reported
from
Colney, England
So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?
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Neil Townsend
(@minitown85) reported
from
Norwich, England
Has Chris Coleman got a money on 1-0 or something. Keeps saying 1-0 is never enough over and over again! @SkySports #TOTSOU #SkySports #EPL
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
Ok. It's one of those nights again. Let's take bets on how many times @SkyUK broadband is going down the night. I'm currently at 3 times in the last hour. #sky.
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
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Clare
(@Lareybird1576) reported
from
Beccles, England
@SkyHelpTeam No service.. so no wifi.. to be honest i don’t know why i tweeted, in my experience, you get a message saying DM us, you do, you get redirected and so it continues!
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
@SkyHelpTeam The quickest and easiest way is for you not to have periods of outage every two weeks.
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Concrete_Afro
(@concrete_afro) reported
from
Norwich, England
@SkyHelpTeam Having problems with pictures on live TV - constantly breaking up/showing 'no satellite signal. We get no sky channels so don't think I should pay for a service I'm not getting. Pls help #skytv #noservice
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Chris Elliott 💙NHS
(@ChrisElliott66) reported
from
Norwich, England
Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option
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Sarah-Jayne
(@ZumbaSarahJayne) reported
from
Taverham, England
@Sophs1812 @SkyHelpTeam Ours is not working in NR8
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Merv Honeywood
(@mervhoneywood) reported
from
Bungay, England
@SkyHelpTeam Are there issues in Suffolk with connection? Router keeps restarting so losing connection.
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Tony Ablett
(@ablett_tony) reported
from
Beccles, England
@SkySports @SkyFootball Awful decision by the ref!!!
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Bekki Woolnough
(@Sweetbexs23) reported
from
Beccles, England
@SkyUK is there broadband issues in Beccles, Suffolk at the moment please? Our router has had an orange light most of the afternoon and still no wifi?
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
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brian priest
(@brianpriest1) reported
from
Wymondham, England
@PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...
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Concrete_Afro
(@concrete_afro) reported
from
Norwich, England
@SkyHelpTeam Zero change! No channels available 'no satellite signal' how do I resolve this to start watching the service I'm paying an arm and a leg for?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Purcer
(@Pvrcer) reported
@SkyHelpTeam It means shut ******** up and stop being such a **** wifi provider 👌
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Purcer
(@Pvrcer) reported
@SkyHelpTeam why ******** is your internet so bad i get 4mbs down and 0mbs up
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Nathaniel Banks
(@nathaniel2510) reported
@SkyUK I know times are hard but trying to get to speak to anyone from customer services requires a medal in itself. No options online anymore, 40 minutes getting the automated phone system to listen and try to get me through to someone... and then another 45 minute wait to come
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Celine
(@chickydion71) reported
@SkyUK Multiple internet drops for weeks now totally crashed and I can’t work. On the phone, and predicted queue time over an hour! This is not good service
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Sarah Bradbury
(@SarahBradders73) reported
@Babs101053 @SkyHelpTeam Thanks ***, absolutely ridiculous under the current circumstances, all they've been doing all day is telling people it's their router, seen about 15 people on Facebook been told that nonsense, when it was obvious it was a bigger issue x
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Cory Alder
(@corald2011) reported
@SkyHelpTeam Thank you for the advice, but we’re trying to upgrade our broadband on line however everytime we try it comes up with a technical difficulties message which is incredibly frustrating as the broadband right now is so bad we’re close to cancelling it
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Greg Holliman
(@GSMHolliman) reported
@SkyHelpTeam I did and it told me to speak to call. I’m then advised that wait times is OVER AN HOUR!!!! Which would suggest you have another serious broadband issue
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Emma Barnden
(@MrsEmmieB) reported
@SkyHelpTeam I can't log into my emails, on the app or on line it says there's a technical issue?
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Steve
(@Retro_uk) reported
@lilrichyp @SkyHelpTeam I had a slight problem with that initially and the only way to fix it in my case was to connect the mini box via ethernet instead.
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Mark Hughes 💙
(@markphughes17) reported
another day, another phone call to @SkyHelpTeam to completely stress me ******** out and ruin my day.