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Sky outages and service status in Norwich, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 5 outage signals in the last 24 hours around Norwich, including 5 direct reports.
  • The most common problems reported in this area mention TV, Phone, and Internet.
  • The most recent signal from this area was received Aug 13, 11:06 PM GMT+1.
  • 50% TV (50%)
  • 38% Phone (38%)
  • 13% Internet (13%)

The latest reports from users having issues in Norwich come from postal codes NR1 , NR3 , NR5 , NR7 , NR11 and NR2 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Norwich, England

The most recent Sky outage reports came from the following cities: Norwich.

CityProblem TypeReport Time
Norwich TV 16 hours ago
Norwich Phone 18 hours ago
Norwich Internet 19 hours ago
Norwich Phone 19 hours ago
Norwich Phone 19 hours ago
Norwich TV 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • Paterick1975
    Patrick Snowsell (@Paterick1975) reported from Hethersett, England

    @SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me

  • harlingdave
    harlingdave (@harlingdave) reported from Wymondham, England

    Sports Saturday is crap today clueless everyone including the presenter #sky #sportssaturday #skysports

  • shanebrown74
    Shane Brown (@shanebrown74) reported from Norwich, England

    @SkyHelpTeam Not yet. Will call them tomorrow. Thanks for your help. Luckily I have a fire stick so can stream or use catch up.

  • EmersonOlwyn
    Olwyn emerson (@EmersonOlwyn) reported from Costessey, England

    @SkyUK @peterappo @skyuk are the worst for not rewarding loyal customers! How very dare you!! Shocking #customercare

  • FALCON678
    FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME (@FALCON678) reported from Norwich, England

    @FlareBlitzed @SkyHelpTeam Mine is down in Norwich

  • HawayLads
    Jonno (@HawayLads) reported from Hockering, England

    @SteveP1986 @SkyHelpTeam Made me laugh mate, managed to pause my Sky Sports on App. Tried to sort Broadband package and it wouldnt load as internet was to slow 😂😂

  • shanebrown74
    Shane Brown (@shanebrown74) reported from Norwich, England

    @SkyHelpTeam The quickest and easiest way is for you not to have periods of outage every two weeks.

  • bunker_monkey
    Michael (@bunker_monkey) reported from Norwich, England

    Getting rather annoyed, @SkyHelpTeam No show from @DPDgroup_news when Hub was due 12-1pm today. Now tracking not working......

  • boytozsy1fan007
    bugsscoobybunnydoo007 (@boytozsy1fan007) reported from Norwich, England

    @SkyHelpTeam Norwich has flood warnning how i book one look my dish fix thank??????

  • sharon_lawn
    Sharon Lawn (@sharon_lawn) reported from Poringland, England

    @SkyUK I am trying to pause my sky sports but your website is have serious problems. I know it has been busy BUT as 10:30 last night I still could not do it. Please see what you can do

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...

  • MichalBylicki
    Michał Bylicki (@MichalBylicki) reported from Beccles, England

    @BelfastKop196 @SkySports Did Suarez got ban forever or did Liverpool actually get a big fee for him from Barcelona 🤔 Anyway who was wearing a t-shirt to support Suarez after much worst incident with Evra?

  • concrete_afro
    Concrete_Afro (@concrete_afro) reported from Norwich, England

    @SkyHelpTeam Zero change! No channels available 'no satellite signal' how do I resolve this to start watching the service I'm paying an arm and a leg for?

  • kev_cox84
    Kevin Cox (@kev_cox84) reported from Norwich, England

    Still waiting for @SkyUK to ring me back and sort out my tv deal... Terrible customer service so far!

  • Ethanthecanary
    Ethan Clegg #EC27 (@Ethanthecanary) reported from Taverham, England

    @Prolific_Pogba @SkySportsPL @SkySports Na maddison Pogba is a stupid haircut silly dancing 90 million social media addict flop

  • Jamie_Brett
    Jamie Brett (@Jamie_Brett) reported from Norwich, England

    Paul Merson is the worst 'pundit' on TV. Talks absolute crap all the time #SkySports

  • Sweetbexs23
    Bekki Woolnough (@Sweetbexs23) reported from Beccles, England

    Extremely unhappy that after being a customer with @SkyUK for a long time, in this current situation they are still expecting their loyal customers that have no income through the covid 19 situation to pay or be cut off. Disgusted!!

  • mervhoneywood
    Merv Honeywood (@mervhoneywood) reported from Bungay, England

    @SkyHelpTeam Are there issues in Suffolk with connection? Router keeps restarting so losing connection.

  • Kjvincent1979
    Kev (@Kjvincent1979) reported from Costessey, England

    @SkyHelpTeam Internet down, issue in area. Can you help?

  • andysegon
    Andy Segon (@andysegon) reported from Hethersett, England

    @SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • suzickles
    Sanfairyann (@suzickles) reported

    @cxdi55 @skytv @SkyHelpTeam Me to A ‘VIP diamond’ customer £50 Really nice rep approached me in Metro Centre after conversation seems nothing could be done to reduce subscription politely smiled when I said unless I leave & return as a new customer !!! Don’t ever believe they reward you for loyalty

  • _Mikedefc
    Michael (@_Mikedefc) reported

    @cxdi55 @skytv @SkyHelpTeam Cancel then rejoin

  • RHarrisonMedia
    Richard Harrison (@RHarrisonMedia) reported

    @SkyHelpTeam - my landline isn't working and I don't have a mobile. I have tried the online help but it didn't work. Please can you assist me?

  • dubster34
    Scott Hillier (@dubster34) reported

    @SkyHelpTeam AVOID THIS COMPANY ! Went for a Sky broadband contract. They made a mess of the outside of my house and now are refusing to do anything about it. Telling me it's my responsibility to get Openreach to fix it. Absolutely disgusting way to treat customers. Theyll see me in court

  • miss_traceydav
    Tracey Davies (@miss_traceydav) reported

    @EnglishRhino @SkyHelpTeam My Sky landline has gone down but broadband itself is working - reluctant to reset router at this stage!

  • alexirvine98
    alex irvine (@alexirvine98) reported

    @SkyHelpTeam I’ve had no internet all day and I’ve tried to live chat with no resolution. I have had to take a day off work and had terrible customer service

  • rsergeant
    Robin Sergeant (@rsergeant) reported

    @cxdi55 @skytv @SkyHelpTeam Plusnet seem to be reasonable when it comes to renewal. Never worth leaving them and decent price

  • SirHammerLot25
    Richard Hammer (@SirHammerLot25) reported

    How **** has @SkySportsNews become now discussing players hair styles.. THE WORST Soorts news in Britain it’s **** @SkySports zero decent content

  • Ricardo3511
    Ricardo35 (@Ricardo3511) reported

    @cxdi55 @skytv @SkyHelpTeam Just cancel it and move elsewhere....they only act when you cancel something and sometimes try to get you back

  • ruthersrobert
    Robert Rutherford (@ruthersrobert) reported

    @RossGibbs78 @SkyHelpTeam @EE Yes it is down