Sky Outage Report in Norwich, Norfolk, England
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The latest reports from users having issues in Norwich come from postal codes NR13, NR3, NR5, NR1 and NR2.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Norwich, Norfolk, England
The most recent Sky outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Total Blackout | ||
| Wi-fi | ||
| TV | ||
| Total Blackout | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Kiddibox Surprise #SBS Winner 🎁
(@Kiddibox) reported
from
Norwich, England
@SkyHelpTeam i have endless problems with my broadband dropping continuously dropping since last night and yet it keeps doing it today. Im trying to work from home but today seems impossible! Is there an issue i need to be aware of????
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Clare Sheldrake
(@Mrs_Malteser) reported
from
Beccles, England
After spending too long trying to speak to Sky, i got through. Was told there’s no issue with service to my home, it must be the “old” bit of plastic inside my home. £50 later for a new hub and a week’s wobbly service. Guess what? No internet 🤬 @SkyUK you can stick it, i’m off
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Semie.
(@AS_Northbank) reported
from
Norwich, England
@SkySports Isn’t that the point of him coming in the fix the thief current run of poor form?
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
@LucyriPhd @SkyUK It dies often go down at this time of night. But would be nice if there was warning. Oddly, the box is marked as if everything is ok. Normally it's a yellow light.
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
@SkyHelpTeam The quickest and easiest way is for you not to have periods of outage every two weeks.
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Reece Durrant #NHSblueheart 💙
(@reece_durrant_) reported
from
Colney, England
So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?
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Kev
(@Kjvincent1979) reported
from
Costessey, England
@SkyHelpTeam currently no Internet at home, please help as I need it for work
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Clare Sheldrake
(@Mrs_Malteser) reported
from
Beccles, England
Once again i find myself without internet @SkyUK i have had no internet for 48 hrs and have all but used up my data on my phone, as i have had to tether for work purposes (key worker) It’s a complete **** show not being able to get through to anyone on the phone. Sort it out 😠
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david crown
(@davidccrown) reported
from
Attleborough, England
@SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message
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Kev
(@Kjvincent1979) reported
from
Costessey, England
@SkyHelpTeam Internet down, issue in area. Can you help?
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
Ok. It's one of those nights again. Let's take bets on how many times @SkyUK broadband is going down the night. I'm currently at 3 times in the last hour. #sky.
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Sam Clark
(@SamClark1985) reported
from
Norwich, England
@SkyHelpTeam Using an ipad. App is upto date and login details are all correct
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
@SkyHelpTeam Not yet. Will call them tomorrow. Thanks for your help. Luckily I have a fire stick so can stream or use catch up.
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harlingdave
(@harlingdave) reported
from
Wymondham, England
Sports Saturday is crap today clueless everyone including the presenter #sky #sportssaturday #skysports
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Merv Honeywood
(@mervhoneywood) reported
from
Bungay, England
@SkyHelpTeam Are there issues in Suffolk with connection? Router keeps restarting so losing connection.
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Andy Segon
(@andysegon) reported
from
Hethersett, England
@SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.
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Darren C
(@concrete_afro) reported
from
Norwich, England
Hi @SkyHelpTeam @skytv what happens when none of your channels are available to view. When I reset the box countless times, unplug and plug in cables and still none of your channels work.. but you still charge me for this service?
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Patrick Snowsell
(@Paterick1975) reported
from
Hethersett, England
@SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me
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Jo Arnoup
(@Rocklandgirl) reported
from
Mattishall, England
Getting so peed off with crap Internet connection @SkyUK , keep logging in to report & says its OK 🤬🤬 when you pay top dollar not bloody well impressed Call will be made tomorrow stating my disgust
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Merv Honeywood
(@mervhoneywood) reported
from
Bungay, England
@SkyHelpTeam any issues with broadband in NR35? Seem to be unable to connect suddenly.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Marv H
(@marvy99) reported
@SkyHelpTeam do you reply to any customer complaints at all? Still got a shocking internet service at rg22. Has been this way for weeks .....
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Tom S
(@TomSykes1815) reported
@SkySports Too slow
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Rith
(@RithDev) reported
@SkyHelpTeam Thanks for being the best service I could ever ask for, no problems after 2 weeks of activation!
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⚽️⚽️
(@bergwxjn) reported
@SkyHelpTeam Still having the same problems I can attach a picture if you like
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Ryan
(@ryscn80) reported
@SkyHelpTeam Hi. I tried calling but sky are having technical issues themselves it says, so the wait time is long. I was curious if I wanted to change can I keep my number and transfer before the cooling off period ends. Thanks
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tim gregory
(@tim_harpenden) reported
@SkyUK I can’t remove a movies package. It says I have to call but I haven’t got the time to call or want to waste your time on a call when you could be helping others with more important issues. Please help
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Luke Crawford
(@MrCrawfordEng) reported
from
Birmingham, England
@SkyHelpTeam All I get given is the customer service number (03337591018) and then back to square one. Tried all different voice commands on your automated phone service and I’m getting nowhere
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HR
(@hrcastle) reported
@SkyHelpTeam want to remove sky kids from my package but won’t let me do it online. But says delays answering phone so only call if emergency. Why can’t I do this online?
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comrade boy
(@Siletman) reported
@SkyUK new day same complaint. Poor poor poor.
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Luke McCreery
(@lukemccreery1) reported
Shock, another broken promise by @SkyUK. Promised a call back by 6pm, an hour later still nothing. VIP platinum means nothing. The worst company for customer service EVER