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Sky outages and service status in Norwich, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
  • The most common problems reported in this area mention TV, Phone, and Internet.
  • The most recent signal from this area was received Aug 13, 11:06 PM GMT+1.
  • 50% TV (50%)
  • 38% Phone (38%)
  • 13% Internet (13%)

The latest reports from users having issues in Norwich come from postal codes NR1 , NR3 , NR5 , NR7 , NR11 and NR2 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 19: Problems at Sky

Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Norwich, England

The most recent Sky outage reports came from the following cities: Norwich.

CityProblem TypeReport Time
Norwich TV 6 days ago
Norwich Phone 6 days ago
Norwich Internet 6 days ago
Norwich Phone 6 days ago
Norwich Phone 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • Sweetbexs23
    Bekki Woolnough (@Sweetbexs23) reported from Beccles, England

    @SkyUK is there broadband issues in Beccles, Suffolk at the moment please? Our router has had an orange light most of the afternoon and still no wifi?

  • rosscork55
    Ross © (@rosscork55) reported from Norwich, England

    @SkyHelpTeam your service today has been utter poor! I’ve called 5 times sent a private chat over and still no help. I’ve had enough now.

  • ZumbaSarahJayne
    Sarah-Jayne (@ZumbaSarahJayne) reported from Taverham, England

    @Sophs1812 @SkyHelpTeam Ours is not working in NR8

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling

  • andysegon
    Andy Segon (@andysegon) reported from Hethersett, England

    @SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.

  • gibbles76
    emma gibbs (@gibbles76) reported from Wroxham, England

    @SkyHelpTeam can somebody please help me spoke to someone from sky last night gave me number to call as she believes I’m being billed wrong, keep calling and it says it will text me 😡not good enough

  • reece_durrant_
    Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, England

    So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?

  • ChrisElliott66
    Chris Elliott 💙NHS (@ChrisElliott66) reported from Norwich, England

    Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option

  • Debdoo44
    Blondie (@Debdoo44) reported from Norwich, England

    @SkyHelpTeam I need to cut my package back but I cannot get through to your customer service . 20min wait when I am on my mobile. No thanks.

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken

  • justinhoward6
    Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported from Norwich, England

    Good news; football is back Bad news; @GNev2 @Carra23 still have jobs. That said @SkySports are about the only company that would hire them...well them and the Beeb and they are ****. #FNF #CYPARSE

  • davidccrown
    david crown (@davidccrown) reported from Attleborough, England

    @SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message

  • MichalBylicki
    Michał Bylicki (@MichalBylicki) reported from Beccles, England

    @NJS29212099 @SkySports Did John Terry got kicked out after incident with Anton Ferdinand. Did Suarez got ban for life? Cavani recently done similar how many games ban for him or a life time?

  • FALCON678
    FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME (@FALCON678) reported from Norwich, England

    @SkyHelpTeam hi my broadband is down again. Can you please let me know what is going on.

  • HawayLads
    Jonno (@HawayLads) reported from Hockering, England

    Added to that its better Qulaity tha the studf @SkySports spew out as 1992 sports year shit!

  • sharon_lawn
    Sharon Lawn (@sharon_lawn) reported from Poringland, England

    @SkyUK I am trying to pause my sky sports but your website is have serious problems. I know it has been busy BUT as 10:30 last night I still could not do it. Please see what you can do

  • harlingdave
    harlingdave (@harlingdave) reported from Wymondham, England

    Sports Saturday is crap today clueless everyone including the presenter #sky #sportssaturday #skysports

  • SamClark1985
    Sam Clark (@SamClark1985) reported from Norwich, England

    @SkyHelpTeam Using an ipad. App is upto date and login details are all correct

  • EmersonOlwyn
    Olwyn emerson (@EmersonOlwyn) reported from Costessey, England

    @u405mw2 Yes they tried to swing the blame onto me too! We knew it wasn’t ‘us’ as the phone was perfectly ok. After it happened 3 times we knew it was @SkyUK pulling a fast one so switched to another provider. No ‘wiring problems’ and super fast broadband now 👍

  • CharlieDugdale2
    Charlie (@CharlieDugdale2) reported from Norwich, England

    @SkyHelpTeam Cancelling and getting Virgin active tomorrow, been awful for ages

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • juststreetshots
    juststreetshots (@juststreetshots) reported

    Can you help? I ordered a laptop on 11 August. It was shown in stock and was ordered in time for next day delivery. I also ordered a sim to go with it and the dongle. It has still not arrived. I get messages asking me to activate the sim, but it is not here @SkyHelpTeam

  • rob_sw19
    Rob Moore (@rob_sw19) reported

    @reesefletcher_ @SkySports Had the same issue until the 2nd half. Had to watch first half on my laptop. Not for the first time!

  • COYSpurs2023
    Lee (@COYSpurs2023) reported

    @SkyHelpTeam I’ve just escalated an ongoing formal complaint after nearly 2 weeks without reliable broadband, 2 failed engineer appointments & no promised follow-up from your Complaints Team. I submitted a formal complaint today & requested a response in writing. Please escalate

  • blueinjil
    Chelsea Gospel (@blueinjil) reported

    @Blue_Footy @SkySports Those stingy mfs will never pay up.

  • ncfcandywright
    Andy Wright (@ncfcandywright) reported

    @MickeyDN7 @virginmedia @SkySports Sky customer having the same issue, so I'd say the problem is on Sky's side not Virgins

  • rub5ter
    Chris Hall (@rub5ter) reported

    @SkyUK I have spent two hours trying to reduce my mother’s TV package. My mother has dementia. My mother has been a sky customer for over 30 years. I logged on to her account online but of course you can’t reduce your package on there adding more cost ….. no problem. Shameful!

  • LoEl81
    LolaElise (@LoEl81) reported

    Trying to watch the Cincinnati Open on @SkySports Problem is, you can’t see the ball half the time because of the colour of the courts.

  • MoseseMotebang
    Ernesto C Guevara (@MoseseMotebang) reported

    @javed273110 @FabrizioRonald0 @SkySports Wtf was that?🐫

  • FabrizioFigo
    CityFigo (@FabrizioFigo) reported

    @theMadridZone @SkySports Never trust rat 🐀 never This guy has so many problems sneaking in to your big team rivals just to won the league and ended up trophyless now it’s has turn he knew al hilal can not compete with the al nassr so he want quickly rush to another team

  • kevinolan
    Kevin Nolan (@kevinolan) reported

    @SkySports @SkySportsGolf @NickDougherty5 Your streaming of the US PGA St. Jude Classic on SS+ is not working right now - on any stream! Please fix!