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Sky outages and service status in Norwich, England

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Norwich, including 1 direct report.
  • The most common problems reported in this area mention TV, Phone, and Internet.
  • The most recent signal from this area was received Aug 20, 9:38 AM GMT+1.
  • 44% TV (44%)
  • 33% Phone (33%)
  • 22% Internet (22%)

The latest reports from users having issues in Norwich come from postal codes NR5 , NR1 , NR3 , NR7 , NR11 and NR2 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Norwich, England

The most recent Sky outage reports came from the following cities: Norwich.

CityProblem TypeReport Time
Norwich Internet 3 hours ago
Norwich TV 7 days ago
Norwich Phone 7 days ago
Norwich Internet 7 days ago
Norwich Phone 7 days ago
Norwich Phone 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • dantheman2969
    Dan Castleton (@dantheman2969) reported from Reepham, England

    @PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like

  • Sweetbexs23
    Bekki Woolnough (@Sweetbexs23) reported from Beccles, England

    Extremely unhappy that after being a customer with @SkyUK for a long time, in this current situation they are still expecting their loyal customers that have no income through the covid 19 situation to pay or be cut off. Disgusted!!

  • CRISTINAjj
    Cristina (@CRISTINAjj) reported from Thorpe St. Andrew, England

    @SkyHelpTeam are there issues with the broadband? My speed all afternoon has been 4.3 Mbps, I can’t even open a picture.

  • jimmycobbett
    jimmy cobbett (@jimmycobbett) reported from Norwich, England

    @SkyUK I’m not happy with your customer services! My engineer didn’t show today for my install and I’ve been on hold for 1hour 40minutes!!!

  • manek43509
    Kit Marsden (@manek43509) reported from Norwich, England

    very disappointing game last night. Now, I’m not usually one for the ‘Broadcasters hate us! They’re so biased!’ whingeing — but I can’t help but feel @SkySports’ post-match report describing yesterday’s defeat as ‘a hammer blow’ to our promotion hopes is a touch hysterical. #NCFC

  • kev_cox84
    Kevin Cox (@kev_cox84) reported from Norwich, England

    Still waiting for @SkyUK to ring me back and sort out my tv deal... Terrible customer service so far!

  • Kjvincent1979
    Kev (@Kjvincent1979) reported from Costessey, England

    @SkyHelpTeam please help, broadband issues again

  • shanebrown74
    Shane Brown (@shanebrown74) reported from Norwich, England

    @LucyriPhd @SkyUK It dies often go down at this time of night. But would be nice if there was warning. Oddly, the box is marked as if everything is ok. Normally it's a yellow light.

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    @SkyUK I (and half the country it seems) have endured appalling service for much of lockdown (which started ten months ago btw) and here we AGAIN with no service! I’m a key worker, WFH, this is not good enough 🤬

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....

  • bunker_monkey
    Michael (@bunker_monkey) reported from Norwich, England

    Getting rather annoyed, @SkyHelpTeam No show from @DPDgroup_news when Hub was due 12-1pm today. Now tracking not working......

  • justinhoward6
    Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported from Norwich, England

    Good news; football is back Bad news; @GNev2 @Carra23 still have jobs. That said @SkySports are about the only company that would hire them...well them and the Beeb and they are ****. #FNF #CYPARSE

  • CharlieDugdale2
    Charlie (@CharlieDugdale2) reported from Norwich, England

    @SkyHelpTeam Cancelling and getting Virgin active tomorrow, been awful for ages

  • MichalBylicki
    Michał Bylicki (@MichalBylicki) reported from Beccles, England

    @BelfastKop196 @SkySports Did Suarez got ban forever or did Liverpool actually get a big fee for him from Barcelona 🤔 Anyway who was wearing a t-shirt to support Suarez after much worst incident with Evra?

  • reece_durrant_
    Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, England

    So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?

  • Debdoo44
    Blondie (@Debdoo44) reported from Norwich, England

    @SkyHelpTeam I need to cut my package back but I cannot get through to your customer service . 20min wait when I am on my mobile. No thanks.

  • Mrs_Malteser
    Clare Sheldrake (@Mrs_Malteser) reported from Beccles, England

    Once again i find myself without internet @SkyUK i have had no internet for 48 hrs and have all but used up my data on my phone, as i have had to tether for work purposes (key worker) It’s a complete **** show not being able to get through to anyone on the phone. Sort it out 😠

  • Paterick1975
    Patrick Snowsell (@Paterick1975) reported from Hethersett, England

    @SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me

  • EmersonOlwyn
    Olwyn emerson (@EmersonOlwyn) reported from Costessey, England

    @SkyUK @peterappo @skyuk are the worst for not rewarding loyal customers! How very dare you!! Shocking #customercare

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • CliveRoper
    Clive Roper (@CliveRoper) reported

    @SkySports Where are the decent commentators for the ATP tennis?? Jamie Murray is awful, so dull and sound totally boring in the Fery match right now…@SkySportsTennis

  • LCampbell1985
    Laura Campbell ❤️ (@LCampbell1985) reported

    @Sargy7 @Niconelove @SkyUK You get all the info when you cancel. 3 weeks is a long time to return something. I’ve just done it myself so I know the process!

  • robhall372
    Rob (@robhall372) reported

    @SkySports Biggest fraud in football in my opinion. He won't last a season. Players will want to leave. Never seen a city side so poor in defence and midfield. Harland had no service.

  • eirwenjulia
    JulieH (@eirwenjulia) reported

    @SkySports what are u doing with this problem re the red button via the tv? Ive had no access for 2 weeks its disgusting 😡😡😡😡

  • Baggers55
    Dave B (@Baggers55) reported

    Why show so much of the aftermath of a goal, in a replay, after it's been scored? There's a game going on in the background that we're missing!! Don't need to see Kiefer Moore in slow motion for so long. @SkySports

  • se7nsl
    am (@se7nsl) reported

    @SkyHelpTeam Can’t get onto the link as I have no service

  • imtiazs12564287
    Imtie 🇬🇧🇵🇰 (@imtiazs12564287) reported

    @Sargy7 @SkyUK Big companies know system loopholes and getting benefits from those system . Same situation is with Virgin media B-road band trap . Prices and services are at their disposal which they never invested upon . Absolutely unregulated .

  • Regular__John1
    Regular__John (@Regular__John1) reported

    @Sargy7 @SkyUK I once sent equipment back to @skyuk, got an acknowledgement, then they sent me a bill saying i still hadnt returned it. Will never use again.

  • MoseseMotebang
    Ernesto C Guevara (@MoseseMotebang) reported

    @javed273110 @FabrizioRonald0 @SkySports Wtf was that?🐫

  • 85MarkAnthony
    Mark Anthony (@85MarkAnthony) reported

    @TheClubLiveTw @SkySports McKola is the worst