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Sky outages and service status in Norwich, England

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • 57% Internet (57%)
  • 29% Wi-fi (29%)
  • 14% TV (14%)

The latest reports from users having issues in Norwich come from postal codes NR4 , NR2 , NR99 , NR1 and NR3 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Norwich, England

The most recent Sky outage reports came from the following cities: Norwich.

CityProblem TypeReport Time
Norwich TV 7 days ago
Norwich Internet 10 days ago
Norwich Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • mervhoneywood
    Merv Honeywood (@mervhoneywood) reported from Bungay, England

    @SkyHelpTeam Are there issues in Suffolk with connection? Router keeps restarting so losing connection.

  • Kjvincent1979
    Kev (@Kjvincent1979) reported from Costessey, England

    @SkyHelpTeam Internet down, issue in area. Can you help?

  • Monkey_Shocks
    Mark Green (@Monkey_Shocks) reported from Norwich, England

    @SkyHelpTeam my fathers account has been locked and he is unable to access sky go. I have phoned the number and it’s sending me I circles, due to covid my father is unable to contact you himself. Please help

  • jimmycobbett
    jimmy cobbett (@jimmycobbett) reported from Norwich, England

    @SkyHelpTeam I’m not happy with your customer services,my engineer hasn’t shown up today to install my tv and I’ve been on hold for 1hour45minutes!!!

  • HawayLads
    Jonno (@HawayLads) reported from Hockering, England

    @76skelly @Jarvoefc @SkyUK @SkySports Mines been Free since Football stopped. All you have to do is cancel it on app or by calling. Was widely publicised mate.

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox

  • firemonkey38
    Jonathan Dove (@firemonkey38) reported from Rackheath, England

    @SkyHelpTeam @skysports Followed your instructions to pause sky sports online and it still tells me to ring you...can’t be that difficult and terrible customer service...surely I can do this online!

  • EmersonOlwyn
    Olwyn emerson (@EmersonOlwyn) reported from Costessey, England

    @u405mw2 Yes they tried to swing the blame onto me too! We knew it wasn’t ‘us’ as the phone was perfectly ok. After it happened 3 times we knew it was @SkyUK pulling a fast one so switched to another provider. No ‘wiring problems’ and super fast broadband now 👍

  • chris_egle
    Chrisegle (@chris_egle) reported from Easton, England

    @Extremekiter @SkySports offside and this hand ball bull shit is just so shit a last minute equaliser crowd go crazy then 3 minutes later it’s ruled no goal total joke, it’s killing the game end off #fumming

  • AlexTopley92
    Alex Topley (@AlexTopley92) reported from Norwich, England

    **** sake @SkySports do you want to **** @NorwichCityFC off any more?

  • rosscork55
    Ross © (@rosscork55) reported from Norwich, England

    @SkyHelpTeam your service today has been utter poor! I’ve called 5 times sent a private chat over and still no help. I’ve had enough now.

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    Oh my good god!!! @SkyUK i have experienced appalling service for months.. you say its fixed, “give me” £150 compensation for it to turn into utter shite AGAIN!! I am a key worker, working from home. It is not good enough 😡😡

  • jimmycobbett
    jimmy cobbett (@jimmycobbett) reported from Norwich, England

    @SkyUK I’m not happy with your customer services! My engineer didn’t show today for my install and I’ve been on hold for 1hour 40minutes!!!

  • Sweetbexs23
    Bekki Woolnough (@Sweetbexs23) reported from Beccles, England

    @SkyUK is there broadband issues in Beccles, Suffolk at the moment please? Our router has had an orange light most of the afternoon and still no wifi?

  • ChrisElliott66
    Chris Elliott 💙NHS (@ChrisElliott66) reported from Norwich, England

    Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    Seriously hacked off with the appalling broadband service that we are receiving from @SkyUK We are using the neighbours, i’m a key worker & rely on connection. Tried all of the “tips” to fix it, it doesn’t & i haven’t got unlimited time to wait on the phone!

  • brianpriest1
    brian priest (@brianpriest1) reported from Wymondham, England

    @PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...

  • Louise_ODWorker
    𝕃𝕠𝕦𝕚𝕤𝕖_𝕆𝔻𝕨𝕠𝕣𝕜𝕖𝕣 (@Louise_ODWorker) reported from Long Stratton, England

    Well the @SkyHelpTeam appear to be getting a few more followers this evening! #skybroadband #broken #2020life

  • shanebrown74
    Shane Brown (@shanebrown74) reported from Norwich, England

    @LucyriPhd @SkyUK It dies often go down at this time of night. But would be nice if there was warning. Oddly, the box is marked as if everything is ok. Normally it's a yellow light.

  • SamClark1985
    Sam Clark (@SamClark1985) reported from Norwich, England

    @SkyHelpTeam Using an ipad. App is upto date and login details are all correct

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • FletcherEnder
    Wire (@FletcherEnder) reported

    It's a good job @SkySports hid that Wire v Hull game behind the red button, last night. Could you imagine the damage it would have done to @TheRFL @SuperLeague if shown on one of the main channels or free to air?

  • homerj72
    matt (@homerj72) reported

    @SkyUK why is my bill going up 40% but if I am moving the the same house I would get 40% cheaper. 21 year VIP customer charged more than new customer???? 🤔

  • Mafisportsmedia
    Ayodele Odumade (@Mafisportsmedia) reported

    @SkySports it is a shame you are not showing the NBA final despite what you charge people. So the Finals are on Amazon Prime! Damn!

  • Loko_Mexakin
    Loko (@Loko_Mexakin) reported

    @Zuffa_Boxing @SkySports @paramountplus All damage only to make $30,000 lol

  • WaylanderGbr
    Alphonso (@WaylanderGbr) reported

    @SkySportsNews having womans football shoved down our throats is a great reason to not bother with skysports.. make a womans page and bore off.

  • marsboyle
    marion boyle (@marsboyle) reported

    @SkyUK all I want is to cancel talk there's no link to do that n nowhere to view package WiFi details

  • Mabear_Cwright
    Jules Carwtright (@Mabear_Cwright) reported

    @SkySports So rude.

  • QcWynter
    Colin Wynter KC (@QcWynter) reported

    A big thank you to @SkyUK & @SkyHelpTeam. A bolt of lightning down the side of my house blew up the insides of my broadband router yesterday at around 6pm. I was told 1-5 days. At 9.45 this morning, my new router was delivered. By any measure, that is tip top customer service.

  • TheLeechy
    John Leech (@TheLeechy) reported

    @SkyHelpTeam hi I need to make a serious complaint how do I do this

  • 5873robtaylor
    robtaylor (@5873robtaylor) reported

    @SkyUK after 20 years with these I updated contract , they took more money out over 3 months than they should have , phoned to question, treated me like a liar, listened to recording, came back and said yes we did , no apology it’s off next bill, atrocious service, very poor