Sky Outage Report in Norwich, Norfolk, England

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (46%)
• TV (30%)
• Wi-fi (13%)
• Total Blackout (5%)
• Phone (3%)
• E-mail (2%)

Live Outage Map Near Norwich, England

The most recent Sky outage reports came from the following cities: Norwich, and Beccles.

City	Problem Type	Report Time
Norwich	Internet	1 day ago
Norwich	TV	4 days ago
Beccles	Wi-fi	5 days ago
Norwich	TV	10 days ago
Norwich	TV	10 days ago
Norwich	TV	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

• 
  emma gibbs (@gibbles76) reported 2 minutes ago from Wroxham, England

  @SkyHelpTeam can somebody please help me spoke to someone from sky last night gave me number to call as she believes I’m being billed wrong, keep calling and it says it will text me 😡not good enough

• 
  bugsscoobybunnydoo007 (@boytozsy1fan007) reported 3 minutes ago from Norwich, England

  @SkyHelpTeam Norwich has flood warnning how i book one look my dish fix thank??????

• 
  bugsscoobybunnydoo007 (@boytozsy1fan007) reported 5 minutes ago from Norwich, England

  @SkyHelpTeam Been bad lazt mounth -5 / 7 dergress now verry cold norwich keeps going on of no saterlight signial doing head in thanks ????

• 
  Marc Gridley 🔰 (@PlanetGridders) reported 9 minutes ago from Horsford, England

  @SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox

• 
  FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME (@FALCON678) reported 9 minutes ago from Norwich, England

  @FlareBlitzed @SkyHelpTeam Mine is down in Norwich

• 
  Marc Gridley 🔰 (@PlanetGridders) reported 11 minutes ago from Horsford, England

  @BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....

• 
  Clare (@Lareybird1576) reported 12 minutes ago from Beccles, England

  @SkyHelpTeam No service.. so no wifi.. to be honest i don’t know why i tweeted, in my experience, you get a message saying DM us, you do, you get redirected and so it continues!

• 
  Clare (@Lareybird1576) reported 13 minutes ago from Beccles, England

  @SkyUK I (and half the country it seems) have endured appalling service for much of lockdown (which started ten months ago btw) and here we AGAIN with no service! I’m a key worker, WFH, this is not good enough 🤬

• 
  Kevin Vincent (@Kjvincent1979) reported 26 minutes ago from Costessey, England

  Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa

• 
  Mark Green (@Monkey_Shocks) reported 28 minutes ago from Norwich, England

  @SkyHelpTeam my fathers account has been locked and he is unable to access sky go. I have phoned the number and it’s sending me I circles, due to covid my father is unable to contact you himself. Please help

• 
  𝕃𝕠𝕦𝕚𝕤𝕖_𝕆𝔻𝕨𝕠𝕣𝕜𝕖𝕣 (@Louise_ODWorker) reported 29 minutes ago from Long Stratton, England

  Well the @SkyHelpTeam appear to be getting a few more followers this evening! #skybroadband #broken #2020life

• 
  Lee Slater (@leeslater1990) reported 29 minutes ago from Norwich, England

  @SkyHelpTeam internet is down, told is was router have a new route set-up today and problem is back again! Are you having problems in Norwich?

• 
  Michał Bylicki (@MichalBylicki) reported 33 minutes ago from Beccles, England

  @NJS29212099 @SkySports Did John Terry got kicked out after incident with Anton Ferdinand. Did Suarez got ban for life? Cavani recently done similar how many games ban for him or a life time?

• 
  Marc Gridley 🔰 (@PlanetGridders) reported 38 minutes ago from Horsford, England

  @BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken

• 
  Chris Elliott 💙NHS (@ChrisElliott66) reported 38 minutes ago from Norwich, England

  Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option

• 
  FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME (@FALCON678) reported 46 minutes ago from Norwich, England

  @SkyHelpTeam hi my broadband is down again. Can you please let me know what is going on.

• 
  Clare (@Lareybird1576) reported 47 minutes ago from Beccles, England

  Oh my good god!!! @SkyUK i have experienced appalling service for months.. you say its fixed, “give me” £150 compensation for it to turn into utter shite AGAIN!! I am a key worker, working from home. It is not good enough 😡😡

• 
  Cristina (@CRISTINAjj) reported 54 minutes ago from Thorpe St. Andrew, England

  @SkyHelpTeam are there issues with the broadband? My speed all afternoon has been 4.3 Mbps, I can’t even open a picture.

• 
  Michał Bylicki (@MichalBylicki) reported 56 minutes ago from Beccles, England

  @BelfastKop196 @SkySports Did Suarez got ban forever or did Liverpool actually get a big fee for him from Barcelona 🤔 Anyway who was wearing a t-shirt to support Suarez after much worst incident with Evra?

• 
  Marc Gridley 🔰 (@PlanetGridders) reported 57 minutes ago from Horsford, England

  @SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mrs_Stuey (@mrs_stuey) reported 7 minutes ago

  @SkyHelpTeam I have been having major issues with subtitles the last 3 days. Incredibly delayed so I can’t watch anything. Or not even on at all. Both live tv and recorded. Can I have some help with this issue please as I rely on subtitles.

• 
  Mr RA (@The_Scoreboard) reported 7 minutes ago

  @SkyHelpTeam No point. It's down for lots of people for a certain amount of time, usually at a time when nobody can call the help centre, then it's fixed an hour or two later. Rinse and repeat.

• 
  joy (@TISIEREH) reported 8 minutes ago

  @SkyHelpTeam This is his reply- Asks me two put my details in...I do it... Doesn't work... But there's money there to take now? Its asks me for full amount thou and the woman said last night £45 would be enough to get it back on

• 
  Ryan Lowe (@TheRealRyanLowe) reported 13 minutes ago

  @SkyUK why has box taken over magic and Kerang? And kiss has also taken over the box hits? Something down on the system? Hit me up please 🤔

• 
  𝘽𝙡𝙖𝙞𝙣𝙚 🌈 (@_BTweets) reported 13 minutes ago

  @SkyHelpTeam is there a broadband outage in WA5? Everything has just cut out

• 
  Mrs_Stuey (@mrs_stuey) reported 13 minutes ago

  @SkyHelpTeam Rebooted already, still doesn’t help. I’ve just tried to watch doctors (don’t judge me lol) and it was completed delayed. Both recorded and live. I’ve also done a hidden where you press 001 reset I think it’s called? That didn’t work either.

• 
  P.A.T.V. Scunthorpe (@PATVOne1) reported 15 minutes ago

  @CieranOBrien @SkyHelpTeam Nothing to do with Sky. Ongoing issues from a fire incident at Red Bee on Saturday night (they play out TV channels). As a result they can’t get some channels back on air right now, but as The Box is on air, it is being used as a back up to have something broadcasting on the slot

• 
  Helios 🔆 (@HeliosRBLX) reported 15 minutes ago

  @SkyHelpTeam I’m unsure what my sky ID is as it’s my fathers account so sadly can’t go down that route

• 
  Emmurder (@Emmurder) reported 16 minutes ago

  @SkyHelpTeam I ran a connection test and apparently an engineer has to come out to the local exchange cabinet so I guess I just have to put up with a subpar service until it’s fixed and waste hours of days queueing for the game each time it drops.

• 
  Cameron T (@CameronT94) reported 16 minutes ago

  @SkySports_Keith Major news? So much so that it’s 30th down on the @SkySports app when you select football. Trying their best to hide it. I don’t care what you say, sky and the media are involved in the corruption too. @SkySports_Keith