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Sky Outage Report in Norwich, Norfolk, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Norwich come from postal codes NR1 and NR2 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Norwich, England

The most recent Sky outage reports came from the following cities: Norwich, and Beccles.

CityProblem TypeReport Time
Norwich TV 2 days ago
Beccles Wi-fi 4 days ago
Norwich TV 9 days ago
Norwich TV 9 days ago
Norwich TV 1 month ago
Norwich Total Blackout 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • HawayLads
    Jonno (@HawayLads) reported from Hockering, England

    @76skelly @Jarvoefc @SkyUK @SkySports Mines been Free since Football stopped. All you have to do is cancel it on app or by calling. Was widely publicised mate.

  • sharon_lawn
    Sharon Lawn (@sharon_lawn) reported from Poringland, England

    @SkyUK I am trying to pause my sky sports but your website is have serious problems. I know it has been busy BUT as 10:30 last night I still could not do it. Please see what you can do

  • Kjvincent1979
    Kevin Vincent (@Kjvincent1979) reported from Costessey, England

    Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa

  • leeslater1990
    Lee Slater (@leeslater1990) reported from Norwich, England

    @SkyHelpTeam internet is down, told is was router have a new route set-up today and problem is back again! Are you having problems in Norwich?

  • Sweetbexs23
    Bekki Woolnough (@Sweetbexs23) reported from Beccles, England

    Extremely unhappy that after being a customer with @SkyUK for a long time, in this current situation they are still expecting their loyal customers that have no income through the covid 19 situation to pay or be cut off. Disgusted!!

  • leeslater1990
    Lee Slater (@leeslater1990) reported from Norwich, England

    @SkyHelpTeam are there current internet issues in Norwich (NR1) have lost connection about half an hour ago and it hasn’t come back?

  • boytozsy1fan007
    bugsscoobybunnydoo007 (@boytozsy1fan007) reported from Norwich, England

    @SkyHelpTeam Norwich has flood warnning how i book one look my dish fix thank??????

  • davidbrear
    David M. Brear (@davidbrear) reported from Thorpe St. Andrew, England

    Whoever did the UX and product design on the @SkyUK Q service needs locking up. Bloody terrible. The physical box is so under powered and the interfaces seem to be trying to make it difficult.

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    Seriously hacked off with the appalling broadband service that we are receiving from @SkyUK We are using the neighbours, i’m a key worker & rely on connection. Tried all of the “tips” to fix it, it doesn’t & i haven’t got unlimited time to wait on the phone!

  • boytozsy1fan007
    bugsscoobybunnydoo007 (@boytozsy1fan007) reported from Norwich, England

    @SkyHelpTeam Been bad lazt mounth -5 / 7 dergress now verry cold norwich keeps going on of no saterlight signial doing head in thanks ????

  • gibbles76
    emma gibbs (@gibbles76) reported from Wroxham, England

    @SkyHelpTeam can somebody please help me spoke to someone from sky last night gave me number to call as she believes I’m being billed wrong, keep calling and it says it will text me 😡not good enough

  • MichalBylicki
    Michał Bylicki (@MichalBylicki) reported from Beccles, England

    @BelfastKop196 @SkySports Did Suarez got ban forever or did Liverpool actually get a big fee for him from Barcelona 🤔 Anyway who was wearing a t-shirt to support Suarez after much worst incident with Evra?

  • HawayLads
    Jonno (@HawayLads) reported from Hockering, England

    Added to that its better Qulaity tha the studf @SkySports spew out as 1992 sports year shit!

  • AlexTopley92
    Alex Topley (@AlexTopley92) reported from Norwich, England

    **** sake @SkySports do you want to **** @NorwichCityFC off any more?

  • CRISTINAjj
    Cristina (@CRISTINAjj) reported from Thorpe St. Andrew, England

    @SkyHelpTeam are there issues with the broadband? My speed all afternoon has been 4.3 Mbps, I can’t even open a picture.

  • siatraining
    Stephanie Allen (@siatraining) reported from Norwich, England

    @SkyHelpTeam yet again I’m writing as I’ve had no response! Website says only you can solve this! Downloading films on Sky+ & error messsge: ‘insufficient credit on viewing card’ Please respond ! #3rdrequest #SkyTv #help

  • Monkey_Shocks
    Mark Green (@Monkey_Shocks) reported from Norwich, England

    @SkyHelpTeam my fathers account has been locked and he is unable to access sky go. I have phoned the number and it’s sending me I circles, due to covid my father is unable to contact you himself. Please help

  • canarycaz
    Caroline Clarke (@canarycaz) reported from Norwich, England

    @SkyHelpTeam Any issues in the NR1 area? Our broadband is out and diagnostics have said it is outside our house. Engineer booked but no indication on your website of any problems.

  • dantheman2969
    Dan Castleton (@dantheman2969) reported from Reepham, England

    @PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like

  • MichalBylicki
    Michał Bylicki (@MichalBylicki) reported from Beccles, England

    @NJS29212099 @SkySports Did John Terry got kicked out after incident with Anton Ferdinand. Did Suarez got ban for life? Cavani recently done similar how many games ban for him or a life time?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • iancusick
    Ian Cusick (@iancusick) reported

    Hi @SkyHelpTeam anything you can do re my broadband speed? With working from home and home schooling, current service is failing both myself and daughter

  • emelschwartz
    emeles #mylifematters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 👍 (@emelschwartz) reported

    @SkyHelpTeam Don’t you think I haven’t already tried this process, once, twice, many times......over the past 4 days when your service failed numerous times? This morning I got broadband back for 4 minutes, yes....FOUR then off again Now it’s finally back for 1hr but how long will it remain?

  • russing72
    russ ingram (@russing72) reported

    @SkyUK your q system is a joke, 2 x engineer visits, new main box, new router, new minibox, 6 months of worsening problems yet you still gladly take over £100 a month from my bank account....whats that i hear? oh its BT and Virgin calling, 20 years of custom is nearing its end

  • TBHIII67
    Thomas Hamilton III (@TBHIII67) reported

    @SkySports Good luck @MesutOzil1088 ! I will miss you @Arsenal, you never deserved to be left out. Başarılar!

  • kirstenmavric
    • Kirsten Mavric Photo • (@kirstenmavric) reported

    Why is Sky broadband SO bad during this lock down? It was fine in the last one. It's infuriating. It cuts out at least 6 times a day. #skybroadband @SkyUK

  • RDevil0111
    RedDevil0111 (@RDevil0111) reported

    @jaknetting04 @SkySports Swear he just wasn’t included in the team? Or was that the reason he wasn’t included? Sorry I’m slow ahah

  • HarryHarryshud
    Harry (@HarryHarryshud) reported

    @SkySports Fail to finish top four? click bait stories...

  • sirdrinksalot77
    craig (@sirdrinksalot77) reported

    @SkySports If Liverpool are clutching at that as the reason they didn’t win then they are in more trouble than I thought.

  • tashmortimer
    Natasha Mortimer (@tashmortimer) reported

    @SkyHelpTeam please can somebody urgently help with my broadband? I’m WFH and it’s gone down. The connection test told me there was an ‘ongoing issue’ and I needed to call the helpline. Tried that, and despite it being 8:50am, it said your office was closed & opened at 7am.

  • jamesbuckley92
    James Buckley (@jamesbuckley92) reported

    @SkySports Nope, everybody has had a bad spell this season and we are having ours! We will be okay.