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Sky outages and service status in Norwich, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 5 outage signals in the last 24 hours around Norwich, including 5 direct reports.
  • The most common problems reported in this area mention TV, Phone, and Internet.
  • The most recent signal from this area was received Aug 13, 11:06 PM GMT+1.
  • 50% TV (50%)
  • 38% Phone (38%)
  • 13% Internet (13%)

The latest reports from users having issues in Norwich come from postal codes NR1 , NR3 , NR5 , NR7 , NR11 and NR2 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Norwich, England

The most recent Sky outage reports came from the following cities: Norwich.

CityProblem TypeReport Time
Norwich TV 3 hours ago
Norwich Phone 6 hours ago
Norwich Internet 6 hours ago
Norwich Phone 7 hours ago
Norwich Phone 7 hours ago
Norwich TV 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • Kjvincent1979
    Kev (@Kjvincent1979) reported from Costessey, England

    @SkyHelpTeam please help, broadband issues again

  • CharlieDugdale2
    Charlie (@CharlieDugdale2) reported from Norwich, England

    @SkyHelpTeam Cancelling and getting Virgin active tomorrow, been awful for ages

  • Rocklandgirl
    Jo Arnoup (@Rocklandgirl) reported from Mattishall, England

    Getting so peed off with crap Internet connection @SkyUK , keep logging in to report & says its OK 🤬🤬 when you pay top dollar not bloody well impressed Call will be made tomorrow stating my disgust

  • gibbles76
    emma gibbs (@gibbles76) reported from Wroxham, England

    @SkyHelpTeam can somebody please help me spoke to someone from sky last night gave me number to call as she believes I’m being billed wrong, keep calling and it says it will text me 😡not good enough

  • canarycaz
    Caroline Clarke (@canarycaz) reported from Norwich, England

    @SkyHelpTeam Any issues in the NR1 area? Our broadband is out and diagnostics have said it is outside our house. Engineer booked but no indication on your website of any problems.

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure

  • Ian_M1
    🔰 Ian 🔰 (@Ian_M1) reported from Norwich, England

    Hmm, @SkySports appear to have taken down the link. Maybe common sense will prevail #ncfc

  • sharon_lawn
    Sharon Lawn (@sharon_lawn) reported from Poringland, England

    @SkyUK I am trying to pause my sky sports but your website is have serious problems. I know it has been busy BUT as 10:30 last night I still could not do it. Please see what you can do

  • boytozsy1fan007
    bugsscoobybunnydoo007 (@boytozsy1fan007) reported from Norwich, England

    @SkyHelpTeam Norwich has flood warnning how i book one look my dish fix thank??????

  • HawayLads
    Jonno (@HawayLads) reported from Hockering, England

    Added to that its better Qulaity tha the studf @SkySports spew out as 1992 sports year shit!

  • CRISTINAjj
    Cristina (@CRISTINAjj) reported from Thorpe St. Andrew, England

    @SkyHelpTeam are there issues with the broadband? My speed all afternoon has been 4.3 Mbps, I can’t even open a picture.

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    Oh my good god!!! @SkyUK i have experienced appalling service for months.. you say its fixed, “give me” £150 compensation for it to turn into utter shite AGAIN!! I am a key worker, working from home. It is not good enough 😡😡

  • HawayLads
    Jonno (@HawayLads) reported from Hockering, England

    5 internet speed test all average about 9MBs. Sky speed test. "No problem brother all is well 16MBs" @SkyHelpTeam re set box moved it done everything it says online. Paying for Superfast broadband

  • ablett_tony
    Tony Ablett (@ablett_tony) reported from Beccles, England

    @SkySports @SkyFootball Awful decision by the ref!!!

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    @SkyHelpTeam No service.. so no wifi.. to be honest i don’t know why i tweeted, in my experience, you get a message saying DM us, you do, you get redirected and so it continues!

  • jimmycobbett
    jimmy cobbett (@jimmycobbett) reported from Norwich, England

    @SkyHelpTeam I’m not happy with your customer services,my engineer hasn’t shown up today to install my tv and I’ve been on hold for 1hour45minutes!!!

  • Sweetbexs23
    Bekki Woolnough (@Sweetbexs23) reported from Beccles, England

    @SkyUK is there broadband issues in Beccles, Suffolk at the moment please? Our router has had an orange light most of the afternoon and still no wifi?

  • MichalBylicki
    Michał Bylicki (@MichalBylicki) reported from Beccles, England

    @BelfastKop196 @SkySports Did Suarez got ban forever or did Liverpool actually get a big fee for him from Barcelona 🤔 Anyway who was wearing a t-shirt to support Suarez after much worst incident with Evra?

  • Kjvincent1979
    Kevin Vincent (@Kjvincent1979) reported from Costessey, England

    Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa

  • leeslater1990
    Lee Slater (@leeslater1990) reported from Norwich, England

    @SkyHelpTeam are there current internet issues in Norwich (NR1) have lost connection about half an hour ago and it hasn’t come back?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Qzuaa
    Q (@Qzuaa) reported

    @SkyHelpTeam is sky mobile down?

  • FCTalk93
    FC Talk (@FCTalk93) reported

    @tonyj86316 @eurofootcom @SkySports Last season wasn’t too bad.

  • steharvwigan
    Steven Harvey (@steharvwigan) reported

    @SkyUK every time I try to access my online account (app or desktop) for upgrade prices on mobile sim, tv packages etc it crashes. Been like this for months and impossible to use. 25 years loyalty. Can you help?

  • DannyLee1980
    Danny Lee ♿🐕‍🦺🇬🇧🎖️ (@DannyLee1980) reported

    @PaulRidley5 @SkyHelpTeam @SkyUK Have you tried to enable WiFi calling it should allow you to receive sms while the local masts is down.

  • maxmusandlexter
    Maxmus and Lexter (@maxmusandlexter) reported

    @SkyHelpTeam I too would like to report phone landline down and app not working

  • velo_president
    Velobet President (@velo_president) reported

    @DeadlineDayLive @SkySports barca offering £55m for rodri like they've found 20 quid down the sofa and called it ambition

  • Nicky73Nicky
    Nicky Allen (@Nicky73Nicky) reported

    @cxdi55 @skytv @SkyHelpTeam Cancel everything and leave it about 3 days. Sky will call you back beginning you to stay for about £26, then throw in Netflix and probably send someone over to nosh you off 👍

  • Emina_ibrahim
    Emine Ibrahim (@Emina_ibrahim) reported

    @niiciidee @BullThe384402 @SkyHelpTeam My elderly mum’s mobile is also not working for incoming and outgoing calls

  • Mr_Domfeh
    Uncle Jay (@Mr_Domfeh) reported

    @BarcaUniversal @SkySports Rodri will regret choosing Barcelona instead Madrid ..You can never trust Barca ..Now that Madrid has drawn thinking the deal is now simple see what Barca is doing

  • truthtellerGB
    TheseColorsDontRun (@truthtellerGB) reported

    @cxdi55 @skytv @SkyHelpTeam The joke is that you are paying so much for so little service. Cancel and move on.