Sky outages and service status in Norwich, England
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Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- Internet (33%)
- TV (33%)
- Phone (33%)
The latest reports from users having issues in Norwich come from postal codes NR2 , NR7 and NR1 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Norwich, England
The most recent Sky outage reports came from the following cities: Norwich, and Beccles.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
Phone | 9 days ago |
|
Norwich
|
TV | 19 days ago |
|
Norwich
|
Internet | 19 days ago |
Community Discussion
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Sky Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Andy Segon (@andysegon) reported from Hethersett, England@SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.
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Shane Brown (@shanebrown74) reported from Norwich, England@LucyriPhd @SkyUK It dies often go down at this time of night. But would be nice if there was warning. Oddly, the box is marked as if everything is ok. Normally it's a yellow light.
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Mark Green (@Monkey_Shocks) reported from Norwich, England@SkyHelpTeam my fathers account has been locked and he is unable to access sky go. I have phoned the number and it’s sending me I circles, due to covid my father is unable to contact you himself. Please help
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Cristina (@CRISTINAjj) reported from Thorpe St. Andrew, England@SkyHelpTeam are there issues with the broadband? My speed all afternoon has been 4.3 Mbps, I can’t even open a picture.
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Olwyn emerson (@EmersonOlwyn) reported from Costessey, England@SkyUK @peterappo @skyuk are the worst for not rewarding loyal customers! How very dare you!! Shocking #customercare
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emma gibbs (@gibbles76) reported from Wroxham, England@SkyHelpTeam can somebody please help me spoke to someone from sky last night gave me number to call as she believes I’m being billed wrong, keep calling and it says it will text me 😡not good enough
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Merv Honeywood (@mervhoneywood) reported from Bungay, England@SkyHelpTeam Are there issues in Suffolk with connection? Router keeps restarting so losing connection.
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David M. Brear (@davidbrear) reported from Thorpe St. Andrew, EnglandWhoever did the UX and product design on the @SkyUK Q service needs locking up. Bloody terrible. The physical box is so under powered and the interfaces seem to be trying to make it difficult.
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Clare (@Lareybird1576) reported from Beccles, England@SkyUK I (and half the country it seems) have endured appalling service for much of lockdown (which started ten months ago btw) and here we AGAIN with no service! I’m a key worker, WFH, this is not good enough 🤬
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Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
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jimmy cobbett (@jimmycobbett) reported from Norwich, England@SkyUK I’m not happy with your customer services! My engineer didn’t show today for my install and I’ve been on hold for 1hour 40minutes!!!
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jimmy cobbett (@jimmycobbett) reported from Norwich, England@SkyHelpTeam I’m not happy with your customer services,my engineer hasn’t shown up today to install my tv and I’ve been on hold for 1hour45minutes!!!
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brian priest (@brianpriest1) reported from Wymondham, England@PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...
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Stephanie Allen (@siatraining) reported from Norwich, England@SkyHelpTeam yet again I’m writing as I’ve had no response! Website says only you can solve this! Downloading films on Sky+ & error messsge: ‘insufficient credit on viewing card’ Please respond ! #3rdrequest #SkyTv #help
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Olwyn emerson (@EmersonOlwyn) reported from Costessey, England@MrShove @SkyUK I left for very same reason. @SkyUK don’t understand the meaning of customer loyalty.
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Jonathan Dove (@firemonkey38) reported from Rackheath, England@SkyHelpTeam @Closey69 Still have to call Sky to cancel....bit of a joke to be honest...Sky making it as difficult as possible to cancel...terrible service!
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Kevin Cox (@kev_cox84) reported from Norwich, EnglandStill waiting for @SkyUK to ring me back and sort out my tv deal... Terrible customer service so far!
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Jonno (@HawayLads) reported from Hockering, England5 internet speed test all average about 9MBs. Sky speed test. "No problem brother all is well 16MBs" @SkyHelpTeam re set box moved it done everything it says online. Paying for Superfast broadband
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Caroline Clarke (@canarycaz) reported from Norwich, England@SkyHelpTeam Any issues in the NR1 area? Our broadband is out and diagnostics have said it is outside our house. Engineer booked but no indication on your website of any problems.
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Kiddibox Surprise #SBS Winner 🎁 (@Kiddibox) reported from Norwich, England@SkyHelpTeam i have endless problems with my broadband dropping continuously dropping since last night and yet it keeps doing it today. Im trying to work from home but today seems impossible! Is there an issue i need to be aware of????
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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J.D (@JD__RFC) reported@spfl @SkySports We should turn up in numbers, multiple clubs supporters, force them out because if we don't do anything, they will keep cheating the league to help celtic like they have done for the last decade.
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Aaron Convey (@AaronConvey1) reportedBefore SkySports came in to show games behind a paywall RTE showed 31 games live out approximately 55-50 games. In 2014, Sky Sports took over TV3 coverage of between 8-10 exclusive games and increased it to 20 games a season while having 14 exclusive games behind a paywall. In 2022, SkySports either lost the rights or didn’t go back in to renew their rights. This opened the opportunity for RTE to take over the rights but they didn’t. instead GAAGO took them over. In the two years of GAAGo, they showed 38 games exclusively. That’s 7 more games than RTE showed on Free to Air television. In 2025, GAAGO was rebranded to GAA+. And again they went on to show 2 more exclusive games while RTE continued to show 31 games on Free to Air television. Now in 2026, RTE have upped their games to 35 shown on free to air TV while GAA+ is now showing 40 exclusive games. Since they ‘paywall’ has been introduced when sky sports started showing GAA games RTE have stagnated in increasing their coverage of the games. RTE have gone from showing roughly 50% of championship games in 2013 to roughly 29% in 2026. RTE in 2013 showing 31 out of 60 games. RTE in 2026 showing 35 out of approx 120. The issue lies within RTE not GAA+. If it wasn’t for GAA+ we wouldn’t see around 35% of all the championship games. The only argument anyone can have is if your county is repeatedly on GAA+. Other than that we are so lucky that we are in a generation that we have so much additional access to view games.
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JB (@JaeBrowneCFC) reported@SkySports literally the worst app ever. Everytime i sign in i am logged back out and have to sign in again. FIX IT FFS
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ilGuarf (@ilGuarf) reported@F1Media @SkyGroup @SkySports This is horrible news. Give us F1 TV in Italy because I need an alternative to this awful management.
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Tom (@ell2626252) reportedHey @SkySports can you please fix the black screen for the Reds Chiefs game? Ta
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Chris Pritchard (@creativechrispy) reportedBurnley are poor. Villa are sluggish! Andy Hinchcliffe on Sky Comms is absolute ****! #UTV #avfc #SkySports
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Jambo J (@MidlandScotsman) reported@DazzleMac @spfl @SkySports Motherwell player actually kicked Beni’s leg. The swipe Beni took never made contact. Our one the Well player stands on his foot. Even Sutton said there was contact!
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Pound_AFC (@AFC_Pound) reported@SkySportsNews Skysports has gone seriously down hill
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Farmer Luke 🥔 (@Ondaintreefarm) reportedI have never seen such an incompetent company as @SkyUK they are literally the epitome of “where does the incompetent end And the stupidity start?” and best of all they don’t have a complaints department!
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Ben Pedley (@ben_pedley) reported@F1Media @SkyGroup @SkySports Nooooooooooooooooooooo !!!!!!! Stop making terrible decisions!!!! Absolute morons!! For a change, Listen to your fans and not the sound of ***** sky money landing in your wallets.