Sky Outage Report in Norwich, Norfolk, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Norwich come from postal codes NR1, NR99, NR3 and NR2.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Norwich, Norfolk, England
The most recent Sky outage reports came from the following cities: Norwich and Attleborough.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
TV | |
| Norwich |
Wi-fi | |
| Norwich |
Wi-fi | |
| Norwich |
Internet | |
| Norwich |
Wi-fi | |
| Norwich |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Sam Howlett
(@SamHowlett6) reported
from
Mulbarton, England
@SkyHelpTeam I have called up you guys after you never call me back , and have spent over 2 hours on the phone and yet I still have a brand new phone that doesn’t receive calls without dropping!
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David M. Brear
(@davidbrear) reported
from
Thorpe St. Andrew, England
Whoever did the UX and product design on the @SkyUK Q service needs locking up. Bloody terrible. The physical box is so under powered and the interfaces seem to be trying to make it difficult.
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Sam Howlett
(@SamHowlett6) reported
from
Mulbarton, England
So after getting the IPhone 11 promax with skymobile @SkyHelpTeam yet again I find myself with calls dropping and myself chasing them up for help!Clearly being with sky for 19 years plus doesn’t count for anything #CustomerLoyalty #worstnetwork should of stayed with @EE😟
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Clare
(@Lareybird1576) reported
from
Beccles, England
Seriously hacked off with the appalling broadband service that we are receiving from @SkyUK We are using the neighbours, i’m a key worker & rely on connection. Tried all of the “tips” to fix it, it doesn’t & i haven’t got unlimited time to wait on the phone!
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jimmy cobbett
(@jimmycobbett) reported
from
Norwich, England
@SkyHelpTeam I’m not happy with your customer services,my engineer hasn’t shown up today to install my tv and I’ve been on hold for 1hour45minutes!!!
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Jonno
(@HawayLads) reported
from
Hockering, England
5 internet speed test all average about 9MBs. Sky speed test. "No problem brother all is well 16MBs" @SkyHelpTeam re set box moved it done everything it says online. Paying for Superfast broadband
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Jonathan Dove
(@firemonkey38) reported
from
Rackheath, England
@SkyHelpTeam @Closey69 Still have to call Sky to cancel....bit of a joke to be honest...Sky making it as difficult as possible to cancel...terrible service!
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Jonno
(@HawayLads) reported
from
Hockering, England
@76skelly @Jarvoefc @SkyUK @SkySports Mines been Free since Football stopped. All you have to do is cancel it on app or by calling. Was widely publicised mate.
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Jonno
(@HawayLads) reported
from
Hockering, England
Added to that its better Qulaity tha the studf @SkySports spew out as 1992 sports year shit!
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Chrisegle
(@chris_egle) reported
from
Easton, England
@Extremekiter @SkySports offside and this hand ball bull shit is just so shit a last minute equaliser crowd go crazy then 3 minutes later it’s ruled no goal total joke, it’s killing the game end off #fumming
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Jonno
(@HawayLads) reported
from
Hockering, England
@SteveP1986 @SkyHelpTeam Made me laugh mate, managed to pause my Sky Sports on App. Tried to sort Broadband package and it wouldnt load as internet was to slow 😂😂
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Jonathan Dove
(@firemonkey38) reported
from
Rackheath, England
@SkyHelpTeam @skysports Followed your instructions to pause sky sports online and it still tells me to ring you...can’t be that difficult and terrible customer service...surely I can do this online!
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Jamie Brett
(@Jamie_Brett) reported
from
Norwich, England
Paul Merson is the worst 'pundit' on TV. Talks absolute crap all the time #SkySports
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Sharon Lawn
(@sharon_lawn) reported
from
Poringland, England
@SkyUK I am trying to pause my sky sports but your website is have serious problems. I know it has been busy BUT as 10:30 last night I still could not do it. Please see what you can do
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Stephanie Allen
(@siatraining) reported
from
Norwich, England
@SkyHelpTeam yet again I’m writing as I’ve had no response! Website says only you can solve this! Downloading films on Sky+ & error messsge: ‘insufficient credit on viewing card’ Please respond ! #3rdrequest #SkyTv #help
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Bekki Woolnough
(@Sweetbexs23) reported
from
Beccles, England
Extremely unhappy that after being a customer with @SkyUK for a long time, in this current situation they are still expecting their loyal customers that have no income through the covid 19 situation to pay or be cut off. Disgusted!!
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jimmy cobbett
(@jimmycobbett) reported
from
Norwich, England
@SkyUK I’m not happy with your customer services! My engineer didn’t show today for my install and I’ve been on hold for 1hour 40minutes!!!
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Jonno
(@HawayLads) reported
from
Hockering, England
@SkySportsBoxing @SkySports @jakepaul @KSIOlajidebt Who actually cares. If thats the shite you are churning out as boxing id rather cancel subscription.
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Dan Castleton
(@dantheman2969) reported
from
Reepham, England
@PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like
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Alex Topley
(@AlexTopley92) reported
from
Norwich, England
**** sake @SkySports do you want to **** @NorwichCityFC off any more?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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ًnev
(@sapnnap) reported
@SkyHelpTeam ur wifi is terrible
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Paul_Redfearn
(@reddersmufc) reported
@SkyHelpTeam Will we be compensated for periods of no service?
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Steven John Harry
(@StevenJohnHarry) reported
@GNev2 @SkySports Why did I think he was upside down?
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Stuart Mitchell
(@jester1470) reported
@SkyHelpTeam Several friends nearby also having intermittent problems, so I can do all I like with my router but it won’t magically fix theirs too!
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Ceara Joelle
(@CearaJoelle) reported
@SkyHelpTeam WiFi is down again in Croydon (Shirley area). This is the second time this week. When will this be resolved?
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Tactical Obsession
(@FMpitchfever01) reported
@SkyHelpTeam I would like to know when and if my line will be getting upgraded anyway time soon as I’m on the basic package I want to get the to pack at over 100mb instead of the crap I have at the moment Iv been here 5 years now
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Char
(@_charevs) reported
@SkyHelpTeam I never got the number at the end so must have done something wrong. My manager has already clocked me out for the day as I couldn’t get online for a couple of hours.
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Kate Elizabeth
(@KateSmi37711255) reported
@SkyHelpTeam hi, was due to have an engineer visit on Friday to install but they just didn’t turn up?! Not the best start to being a sky customer....what do I do now? (I’ve already rebooked but I don’t trust they just won’t show up again!) not great as I’ve taken time off work!
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Nick Edmondson
(@Nick_Edmondson) reported
Just starting the cancelation process of @SkyUK as they just don’t seem bothered at all about their customers (we have TV full package, a poor Broadband service etc) and looking to move to @BTCare as apparently they do and offer better broadband etc. Anyone any suggestions?
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Paul Stevenson
(@PaulSte36675152) reported
@SkyHelpTeam UHD not working and stuttering picture on both Premier League HD and Main Event HD. Please log this as an issue. Box has been rebooted already