Sky outages and service status in Norwich, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 5 outage signals in the last 24 hours around Norwich, including 5 direct reports.
- The most common problems reported in this area mention TV, Phone, and Internet.
- The most recent signal from this area was received Aug 13, 11:06 PM GMT+1.
- TV (50%)
- Phone (38%)
- Internet (13%)
The latest reports from users having issues in Norwich come from postal codes NR1 , NR3 , NR5 , NR7 , NR11 and NR2 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 03:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Norwich, England
The most recent Sky outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
TV | 10 hours ago |
|
Norwich
|
Phone | 12 hours ago |
|
Norwich
|
Internet | 13 hours ago |
|
Norwich
|
Phone | 13 hours ago |
|
Norwich
|
Phone | 13 hours ago |
|
Norwich
|
TV | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Concrete_Afro (@concrete_afro) reported from Norwich, England@SkyHelpTeam Zero change! No channels available 'no satellite signal' how do I resolve this to start watching the service I'm paying an arm and a leg for?
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Ethan Clegg #EC27 (@Ethanthecanary) reported from Taverham, England@Prolific_Pogba @SkySportsPL @SkySports Whats the one where i laugh at you for a poor descion
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brian priest (@brianpriest1) reported from Wymondham, England@PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...
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Clare (@Lareybird1576) reported from Beccles, EnglandSeriously hacked off with the appalling broadband service that we are receiving from @SkyUK We are using the neighbours, i’m a key worker & rely on connection. Tried all of the “tips” to fix it, it doesn’t & i haven’t got unlimited time to wait on the phone!
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Sarah-Jayne (@ZumbaSarahJayne) reported from Taverham, England@Sophs1812 @SkyHelpTeam Ours is not working in NR8
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Caroline Clarke (@canarycaz) reported from Norwich, England@SkyHelpTeam Any issues in the NR1 area? Our broadband is out and diagnostics have said it is outside our house. Engineer booked but no indication on your website of any problems.
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Clare Sheldrake (@Mrs_Malteser) reported from Beccles, EnglandAfter spending too long trying to speak to Sky, i got through. Was told there’s no issue with service to my home, it must be the “old” bit of plastic inside my home. £50 later for a new hub and a week’s wobbly service. Guess what? No internet 🤬 @SkyUK you can stick it, i’m off
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Kev (@Kjvincent1979) reported from Costessey, England@SkyHelpTeam currently no Internet at home, please help as I need it for work
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Kiddibox Surprise #SBS Winner 🎁 (@Kiddibox) reported from Norwich, England@SkyHelpTeam i have endless problems with my broadband dropping continuously dropping since last night and yet it keeps doing it today. Im trying to work from home but today seems impossible! Is there an issue i need to be aware of????
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Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, EnglandSo Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?
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Shane Brown (@shanebrown74) reported from Norwich, EnglandOk. It's one of those nights again. Let's take bets on how many times @SkyUK broadband is going down the night. I'm currently at 3 times in the last hour. #sky.
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Blondie (@Debdoo44) reported from Norwich, England@SkyHelpTeam I need to cut my package back but I cannot get through to your customer service . 20min wait when I am on my mobile. No thanks.
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Ethan Clegg #EC27 (@Ethanthecanary) reported from Taverham, England@Prolific_Pogba @SkySportsPL @SkySports Na maddison Pogba is a stupid haircut silly dancing 90 million social media addict flop
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Andy Segon (@andysegon) reported from Hethersett, England@SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.
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Sam Howlett (@SamHowlett6) reported from Mulbarton, England@SkyHelpTeam I have called up you guys after you never call me back , and have spent over 2 hours on the phone and yet I still have a brand new phone that doesn’t receive calls without dropping!
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Michael (@bunker_monkey) reported from Norwich, EnglandGetting rather annoyed, @SkyHelpTeam No show from @DPDgroup_news when Hub was due 12-1pm today. Now tracking not working......
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Darren C (@concrete_afro) reported from Norwich, EnglandHi @SkyHelpTeam @skytv what happens when none of your channels are available to view. When I reset the box countless times, unplug and plug in cables and still none of your channels work.. but you still charge me for this service?
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Merv Honeywood (@mervhoneywood) reported from Bungay, England@SkyHelpTeam any issues with broadband in NR35? Seem to be unable to connect suddenly.
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Shane Brown (@shanebrown74) reported from Norwich, England@LucyriPhd @SkyUK It dies often go down at this time of night. But would be nice if there was warning. Oddly, the box is marked as if everything is ok. Normally it's a yellow light.
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Chris Elliott 💙NHS (@ChrisElliott66) reported from Norwich, EnglandCan you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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B o n (@BonMahomesx) reported@SkyHelpTeam hi whats going on with your network? I cant call, text or use my data? My family are having the same issue
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FireSlugs (@FireSlugs) reported@cxdi55 @skytv @SkyHelpTeam Man it's 2026, use the damn internet and find your way out of paying a load. Its not hard
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Dave W (@Sir56ALot) reported@cxdi55 @skytv @SkyHelpTeam I can’t even cancel mine. Been with them 11 years, decided to move away from Sky, but at the last contract renewal they tied me in to the full package until July 2027. 130 quid and there’s nothing on that I want to watch that I can’t get on iPlayer, itvx or netflix
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Farehamhammer (@FarehamHammer) reportedAll gone quiet on the BIG Engels bid .Should I say PHANTOM BID .Engels is the equivalent as to when The Perve phoned SKYSPORTS and said Moyes had 30m for a striker .Then as now the money never existed !
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Darren Tay (@Darren_Tay1) reported@cxdi55 @skytv @SkyHelpTeam Best thing you can do is change provider every 2 years, you get all the latest equipment, new customer prices, you just have to play them at their own game, loyalty gets you nowhere these days.
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Mike Deeble (@mikedeeble) reported@SkyHelpTeam @niiciidee Whole family on sky mobile. A level result day no way of contacting each-other. Pay Sky what must be £300 a month Absolute joke of a service
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Scott Hillier (@dubster34) reported@SkyHelpTeam AVOID THIS COMPANY ! Went for a Sky broadband contract. They made a mess of the outside of my house and now are refusing to do anything about it. Telling me it's my responsibility to get Openreach to fix it. Absolutely disgusting way to treat customers. Theyll see me in court
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Gary B (@butlerstwittys) reported@SkyUK @SkyHelpTeam Buzzing off everyone losing their **** because the network is down! The entitlement is laughable. It's not the end of the world for christs sake.
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Scouse House Bouncy Music (@ScouseBouncy) reported@mb26026 @SkySports @virginmedia Yep and they still charge stupid money each month for it, whilst delivering such poor quality!
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Nici Donnelly (@niiciidee) reported@Matt5077 @SkyHelpTeam Mine’s still down