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Sky Outage Report in Norwich, Norfolk, England

Why is my Sky service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Norwich come from postal codes NR1 , NR3 , NR99 and NR2 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Norwich, England

The most recent Sky outage reports came from the following cities: Norwich, and Beccles.

CityProblem TypeReport Time
Norwich TV 19 hours ago
Norwich Internet 4 days ago
Norwich TV 7 days ago
Beccles Wi-fi 8 days ago
Norwich TV 13 days ago
Norwich TV 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • boytozsy1fan007
    bugsscoobybunnydoo007 (@boytozsy1fan007) reported from Norwich, England

    @SkyHelpTeam Been bad lazt mounth -5 / 7 dergress now verry cold norwich keeps going on of no saterlight signial doing head in thanks ????

  • MichalBylicki
    Michał Bylicki (@MichalBylicki) reported from Beccles, England

    @NJS29212099 @SkySports Did John Terry got kicked out after incident with Anton Ferdinand. Did Suarez got ban for life? Cavani recently done similar how many games ban for him or a life time?

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    Oh my good god!!! @SkyUK i have experienced appalling service for months.. you say its fixed, “give me” £150 compensation for it to turn into utter shite AGAIN!! I am a key worker, working from home. It is not good enough 😡😡

  • CRISTINAjj
    Cristina (@CRISTINAjj) reported from Thorpe St. Andrew, England

    @SkyHelpTeam are there issues with the broadband? My speed all afternoon has been 4.3 Mbps, I can’t even open a picture.

  • canarycaz
    Caroline Clarke (@canarycaz) reported from Norwich, England

    @SkyHelpTeam Any issues in the NR1 area? Our broadband is out and diagnostics have said it is outside our house. Engineer booked but no indication on your website of any problems.

  • FALCON678
    FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME (@FALCON678) reported from Norwich, England

    @FlareBlitzed @SkyHelpTeam Mine is down in Norwich

  • Louise_ODWorker
    𝕃𝕠𝕦𝕚𝕤𝕖_𝕆𝔻𝕨𝕠𝕣𝕜𝕖𝕣 (@Louise_ODWorker) reported from Long Stratton, England

    Well the @SkyHelpTeam appear to be getting a few more followers this evening! #skybroadband #broken #2020life

  • AlexTopley92
    Alex Topley (@AlexTopley92) reported from Norwich, England

    **** sake @SkySports do you want to **** @NorwichCityFC off any more?

  • Monkey_Shocks
    Mark Green (@Monkey_Shocks) reported from Norwich, England

    @SkyHelpTeam my fathers account has been locked and he is unable to access sky go. I have phoned the number and it’s sending me I circles, due to covid my father is unable to contact you himself. Please help

  • dantheman2969
    Dan Castleton (@dantheman2969) reported from Reepham, England

    @PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    Seriously hacked off with the appalling broadband service that we are receiving from @SkyUK We are using the neighbours, i’m a key worker & rely on connection. Tried all of the “tips” to fix it, it doesn’t & i haven’t got unlimited time to wait on the phone!

  • davidbrear
    David M. Brear (@davidbrear) reported from Thorpe St. Andrew, England

    Whoever did the UX and product design on the @SkyUK Q service needs locking up. Bloody terrible. The physical box is so under powered and the interfaces seem to be trying to make it difficult.

  • leeslater1990
    Lee Slater (@leeslater1990) reported from Norwich, England

    @SkyHelpTeam are there current internet issues in Norwich (NR1) have lost connection about half an hour ago and it hasn’t come back?

  • FALCON678
    FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME (@FALCON678) reported from Norwich, England

    @SkyHelpTeam hi my broadband is down again. Can you please let me know what is going on.

  • leeslater1990
    Lee Slater (@leeslater1990) reported from Norwich, England

    @SkyHelpTeam internet is down, told is was router have a new route set-up today and problem is back again! Are you having problems in Norwich?

  • Kjvincent1979
    Kevin Vincent (@Kjvincent1979) reported from Costessey, England

    Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa

  • MichalBylicki
    Michał Bylicki (@MichalBylicki) reported from Beccles, England

    @BelfastKop196 @SkySports Did Suarez got ban forever or did Liverpool actually get a big fee for him from Barcelona 🤔 Anyway who was wearing a t-shirt to support Suarez after much worst incident with Evra?

  • boytozsy1fan007
    bugsscoobybunnydoo007 (@boytozsy1fan007) reported from Norwich, England

    @SkyHelpTeam Norwich has flood warnning how i book one look my dish fix thank??????

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken

  • gibbles76
    emma gibbs (@gibbles76) reported from Wroxham, England

    @SkyHelpTeam can somebody please help me spoke to someone from sky last night gave me number to call as she believes I’m being billed wrong, keep calling and it says it will text me 😡not good enough

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • noel33330
    Noely Daniels (@noel33330) reported

    Please tell me @ClublandTVUK is coming back?! It’s changed to Now Xmas ?! @SkyHelpTeam @skytv WTF

  • AndrewBate13285
    Andrew Bates (@AndrewBate13285) reported

    @SkySportsPL We know refs are bent... we know @SkySports don't want small clubs in the Prem they want box office games with celebrities and glitz... they game was corrupt long ago an its just sliding further down.

  • theceeandgee
    The C&G (@theceeandgee) reported

    @AvidWilliams @SkySports This is awful. Bloody hell.

  • andrewhewitt1
    Andrew Hewitt (@andrewhewitt1) reported

    @SkySports Erm. Where has the stream of the Tranmere vs Blackpool Vertu Trophy game gone? The game hasn’t been abandoned it was delayed until 8pm kick off. I payed bloody good money to watch this and the stream has been taken down! You need to make this right for your customers.

  • TylerrrRosss_
    Tyler Ross (@TylerrrRosss_) reported

    @SkyHelpTeam I have been trying to contact someone all day but can’t get through. Have been expecting an engineer but not received an ETA. Please can you help

  • Tommo_290
    Craig Thompson (@Tommo_290) reported

    @SkyHelpTeam hello, my contracts have ended and it has shoved me into rolling contracts that are double the price. The app does not give me any options to look at new deals and the chat assistant does nothing to help? How can I look at new deals or I’ll be forced to cancel? Thank

  • Weetz5
    Weetz187 (@Weetz5) reported

    @sanboy83 @mattyadders @SkySports You was awful second half, we'd already given up and you could still only muster one attempt on target which was a foul?

  • Weetz5
    Weetz187 (@Weetz5) reported

    @mattyadders @SkySports your one of the worst teams we have played all season, we would of beat you at regardless of what day it was.

  • KelloeCaroline
    CJ (@KelloeCaroline) reported

    The analysis tennis stream is awful to watch 😡 #NittoATPFinal #SkySports

  • KelloeCaroline
    CJ (@KelloeCaroline) reported

    The analysis tennis stream is awful to watch 😡 #ATPFinal #SkySports