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Sky Outage Report in Norwich, Norfolk, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Norwich come from postal codes NR1 , NR99 and NR2 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Norwich, England

The most recent Sky outage reports came from the following cities: Norwich, and Beccles.

CityProblem TypeReport Time
Norwich Internet 3 days ago
Norwich TV 5 days ago
Beccles Wi-fi 7 days ago
Norwich TV 11 days ago
Norwich TV 12 days ago
Norwich TV 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • PlanetGridders
    Marc Gridley ๐Ÿ”ฐ (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam Iโ€™m awaiting a call back from your Executive Complaints Team so will see if that happens today. Iโ€™ve had six engineer visits since September so another call isnโ€™t going to resolve the issue Iโ€™m sure

  • Sweetbexs23
    Bekki Woolnough (@Sweetbexs23) reported from Beccles, England

    @SkyUK is there broadband issues in Beccles, Suffolk at the moment please? Our router has had an orange light most of the afternoon and still no wifi?

  • PlanetGridders
    Marc Gridley ๐Ÿ”ฐ (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox

  • FALCON678
    FIONA SHAW โ“‹ ๐Ÿ‡ต๐Ÿ‡ธ #BDS #chronicillness #pwME (@FALCON678) reported from Norwich, England

    @FlareBlitzed @SkyHelpTeam Mine is down in Norwich

  • Louise_ODWorker
    ๐•ƒ๐• ๐•ฆ๐•š๐•ค๐•–_๐•†๐”ป๐•จ๐• ๐•ฃ๐•œ๐•–๐•ฃ (@Louise_ODWorker) reported from Long Stratton, England

    Well the @SkyHelpTeam appear to be getting a few more followers this evening! #skybroadband #broken #2020life

  • PlanetGridders
    Marc Gridley ๐Ÿ”ฐ (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam Iโ€™m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesnโ€™t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...

  • boytozsy1fan007
    bugsscoobybunnydoo007 (@boytozsy1fan007) reported from Norwich, England

    @SkyHelpTeam Norwich has flood warnning how i book one look my dish fix thank??????

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    @SkyUK I (and half the country it seems) have endured appalling service for much of lockdown (which started ten months ago btw) and here we AGAIN with no service! Iโ€™m a key worker, WFH, this is not good enough ๐Ÿคฌ

  • FALCON678
    FIONA SHAW โ“‹ ๐Ÿ‡ต๐Ÿ‡ธ #BDS #chronicillness #pwME (@FALCON678) reported from Norwich, England

    @SkyHelpTeam hi my broadband is down again. Can you please let me know what is going on.

  • ablett_tony
    Tony Ablett (@ablett_tony) reported from Beccles, England

    @SkySports @SkyFootball Awful decision by the ref!!!

  • Monkey_Shocks
    Mark Green (@Monkey_Shocks) reported from Norwich, England

    @SkyHelpTeam my fathers account has been locked and he is unable to access sky go. I have phoned the number and itโ€™s sending me I circles, due to covid my father is unable to contact you himself. Please help

  • MichalBylicki
    Michaล‚ Bylicki (@MichalBylicki) reported from Beccles, England

    @NJS29212099 @SkySports Did John Terry got kicked out after incident with Anton Ferdinand. Did Suarez got ban for life? Cavani recently done similar how many games ban for him or a life time?

  • ChrisElliott66
    Chris Elliott ๐Ÿ’™NHS (@ChrisElliott66) reported from Norwich, England

    Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    @SkyHelpTeam No service.. so no wifi.. to be honest i donโ€™t know why i tweeted, in my experience, you get a message saying DM us, you do, you get redirected and so it continues!

  • PlanetGridders
    Marc Gridley ๐Ÿ”ฐ (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... Iโ€™ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and itโ€™s WORSE with Sky Wi-fi.....

  • PlanetGridders
    Marc Gridley ๐Ÿ”ฐ (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling

  • PlanetGridders
    Marc Gridley ๐Ÿ”ฐ (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken

  • minitown85
    Neil Townsend (@minitown85) reported from Norwich, England

    Has Chris Coleman got a money on 1-0 or something. Keeps saying 1-0 is never enough over and over again! @SkySports #TOTSOU #SkySports #EPL

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    Oh my good god!!! @SkyUK i have experienced appalling service for months.. you say its fixed, โ€œgive meโ€ ยฃ150 compensation for it to turn into utter shite AGAIN!! I am a key worker, working from home. It is not good enough ๐Ÿ˜ก๐Ÿ˜ก

  • boytozsy1fan007
    bugsscoobybunnydoo007 (@boytozsy1fan007) reported from Norwich, England

    @SkyHelpTeam Been bad lazt mounth -5 / 7 dergress now verry cold norwich keeps going on of no saterlight signial doing head in thanks ????

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • dan_boy23
    Danny Boy ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@dan_boy23) reported

    @SkyHelpTeam @TicklishBigfoot No internet all morning here IP28โ€ฆcanโ€™t check speed or if there are any issues,as NO broadband!!! ๐Ÿ˜ก๐Ÿ˜ก Compensation for not providing the service we pay for @sky ?

  • Ellishammond288
    #GlazersOut ownership is for the fans (@Ellishammond288) reported

    @GeorgeStLedger2 @SkySports @JimWhite Deadline day will never be the same

  • PublicPriestley
    Philip Priestley ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡ช (@PublicPriestley) reported

    @SkyHelpTeam my broadband has suddenly dropped. Full box reset at the wall, diagnostic tests not working, CB8 area. Pls advise? Been down about 30 minutes.

  • keady8
    Daniel Keady (@keady8) reported

    Some of these ex-footballers/pundits Englandโ€™s starting 11s are ******* disgraceful. Why give Olly Murs a stage on SkySports ******* what a weapon

  • Robkm91
    Robert Matthews (@Robkm91) reported

    @SkyHelpTeam when is sky going to get off there butts and sort out support for apple watch?!?! Its nearly 4 years now and nothing! Getting really annoying now that they dont support it!

  • Jones65
    ian jones (@Jones65) reported

    @SkyHelpTeam really disappointed in your lack of service, I called last Sunday and was promised an engineer and call back on Wednesday, neither happen getting 75 mbs paying for 100 simply not good enough

  • Slap390
    Chris Smith (@Slap390) reported

    @SkySports Idiot no grealish... ๐Ÿคฆ๐Ÿป

  • willbur94
    Will (@willbur94) reported

    @SkyHelpTeam Got no internet connection in Suffolk too. Have done the service status, says no issues in local area. Have also done all the standard troubleshooting for the hardware and followed the instructions of the Self Heal page too.

  • nicleppan28
    nic leppan (@nicleppan28) reported

    @SkyHelpTeam Any update on the outage as its been over 3 hours now

  • _Brady1_
    ๐Ÿ†Ž (@_Brady1_) reported

    @SkyHelpTeam are so rubbish itโ€™s unreal all this money for a poor service time to venture @virginmedia