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Sky outages and service status in Norwich, England

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received Apr 21, 7:01 PM GMT+1.
  • 43% TV (43%)
  • 29% Internet (29%)
  • 29% Wi-fi (29%)

The latest reports from users having issues in Norwich come from postal codes NR99 , NR7 , NR1 , NR3 and NR2 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Norwich, England

The most recent Sky outage reports came from the following cities: Norwich, and Beccles.

CityProblem TypeReport Time
Norwich TV 5 days ago
Norwich Internet 5 days ago
Norwich Wi-fi 17 days ago
Norwich TV 20 days ago
Norwich Internet 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling

  • Paterick1975
    Patrick Snowsell (@Paterick1975) reported from Hethersett, England

    @SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me

  • reece_durrant_
    Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, England

    So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    Seriously hacked off with the appalling broadband service that we are receiving from @SkyUK We are using the neighbours, i’m a key worker & rely on connection. Tried all of the “tips” to fix it, it doesn’t & i haven’t got unlimited time to wait on the phone!

  • mervhoneywood
    Merv Honeywood (@mervhoneywood) reported from Bungay, England

    @SkyHelpTeam Are there issues in Suffolk with connection? Router keeps restarting so losing connection.

  • Mrs_Malteser
    Clare Sheldrake (@Mrs_Malteser) reported from Beccles, England

    After spending too long trying to speak to Sky, i got through. Was told there’s no issue with service to my home, it must be the “old” bit of plastic inside my home. £50 later for a new hub and a week’s wobbly service. Guess what? No internet 🤬 @SkyUK you can stick it, i’m off

  • davidbrear
    David M. Brear (@davidbrear) reported from Thorpe St. Andrew, England

    Whoever did the UX and product design on the @SkyUK Q service needs locking up. Bloody terrible. The physical box is so under powered and the interfaces seem to be trying to make it difficult.

  • sharonmbowles
    Sharon Bowles (@sharonmbowles) reported from Cringleford, England

    This @SkySports Transfer Show is utter crap.

  • jimmycobbett
    jimmy cobbett (@jimmycobbett) reported from Norwich, England

    @SkyHelpTeam I’m not happy with your customer services,my engineer hasn’t shown up today to install my tv and I’ve been on hold for 1hour45minutes!!!

  • davidccrown
    david crown (@davidccrown) reported from Attleborough, England

    @SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message

  • Ian_M1
    🔰 Ian 🔰 (@Ian_M1) reported from Norwich, England

    Hmm, @SkySports appear to have taken down the link. Maybe common sense will prevail #ncfc

  • ablett_tony
    Tony Ablett (@ablett_tony) reported from Beccles, England

    @SkySports @SkyFootball Awful decision by the ref!!!

  • leeslater1990
    Lee Slater (@leeslater1990) reported from Norwich, England

    @SkyHelpTeam are there current internet issues in Norwich (NR1) have lost connection about half an hour ago and it hasn’t come back?

  • Sweetbexs23
    Bekki Woolnough (@Sweetbexs23) reported from Beccles, England

    Extremely unhappy that after being a customer with @SkyUK for a long time, in this current situation they are still expecting their loyal customers that have no income through the covid 19 situation to pay or be cut off. Disgusted!!

  • FALCON678
    FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME (@FALCON678) reported from Norwich, England

    @FlareBlitzed @SkyHelpTeam Mine is down in Norwich

  • brianpriest1
    brian priest (@brianpriest1) reported from Wymondham, England

    @PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...

  • boytozsy1fan007
    bugsscoobybunnydoo007 (@boytozsy1fan007) reported from Norwich, England

    @SkyHelpTeam Norwich has flood warnning how i book one look my dish fix thank??????

  • HawayLads
    Jonno (@HawayLads) reported from Hockering, England

    5 internet speed test all average about 9MBs. Sky speed test. "No problem brother all is well 16MBs" @SkyHelpTeam re set box moved it done everything it says online. Paying for Superfast broadband

  • mervhoneywood
    Merv Honeywood (@mervhoneywood) reported from Bungay, England

    @SkyHelpTeam any issues with broadband in NR35? Seem to be unable to connect suddenly.

  • shanebrown74
    Shane Brown (@shanebrown74) reported from Norwich, England

    @LucyriPhd @SkyUK It dies often go down at this time of night. But would be nice if there was warning. Oddly, the box is marked as if everything is ok. Normally it's a yellow light.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • madcow42
    Sarah 🌼 & RIP Jasper 🐾 (@madcow42) reported

    @jammierooroo @JAU_4 @SkyUK Doesn’t help when the call centre is based outside of the UK. They just work off a script, no empty or emotions on that script. I do hope you get it sorted, they are the worst company for customer service

  • bluearmy2015
    SuperPosh2021 (@bluearmy2015) reported

    What a disgrace @skytv are been on the phone for an hour my Aunty is expected to pay £50 a month for lowest form of broadband because she can’t have full fibre due to a care package on her phone, after 18 years as a customer I expect better @SkyHelpTeam

  • orangeblue1000
    Tam (@orangeblue1000) reported

    Gary Neville has become an awful co-commentator. He talks too much. He picks a position to take early on and then sticks to it no matter how the match changes. No fans actually enjoy his commentary. Get rid @SkySportsPL @SkySports. It’s actually jarring having to listen to him.

  • eddyM2023
    Eddy M (@eddyM2023) reported

    @SkySports Just look at the names.damn this is not Chelsea

  • imjustbeingmeJ
    JustJ Parody account😉 (@imjustbeingmeJ) reported

    @jammierooroo @SkyUK £170????? Is she paying for her neighbours too? That's despicable. My MIL signed up for two @SunLife policies, has paid over £10k in, will get about £4k back. They won't listen to our argument about her dementia, won't pause the payments and if we cancel she'll lose it all..

  • kcaj782
    jack walsh (@kcaj782) reported

    @SkyHelpTeam who can I speak to regarding the quality of my service? Horrendous buffering from my stream box when watching live sport

  • JulieKay080619
    Jk (@JulieKay080619) reported

    @SkyUK I have spent 7 days trying to get a complaint resolved with sky to no avail, following over ten hours on their messaging chat and 3 hours on the phone, so no choice but to go formal and go to CICAS under consumer rights.

  • nazmiyesggllr
    Jenny 🇮🇪 (@nazmiyesggllr) reported

    @halftimepies @jammierooroo @SkyUK get xevatv, the best dodgy stick service in the uk

  • yug8378
    Lisa Roulston (@yug8378) reported

    @jammierooroo @SkyUK You get 2 weeks cooling off period - just cancel it

  • DavidJa51216245
    The Music Man (@DavidJa51216245) reported

    @jammierooroo @SkyUK No she didnt. Nothing from sky. Sky never make these 'cold' calls so stop talking crap