Sky Outage Report in Norwich, Norfolk, England
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The latest reports from users having issues in Norwich come from postal codes NR99, NR2, NR5 and NR3.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Norwich, Norfolk, England
The most recent Sky outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Wi-fi | |
| Norwich |
TV | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
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Andy Segon
(@andysegon) reported
from
Hethersett, England
@SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.
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Clare
(@Lareybird1576) reported
from
Beccles, England
@SkyHelpTeam No service.. so no wifi.. to be honest i don’t know why i tweeted, in my experience, you get a message saying DM us, you do, you get redirected and so it continues!
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Concrete_Afro
(@concrete_afro) reported
from
Norwich, England
@SkyHelpTeam Having problems with pictures on live TV - constantly breaking up/showing 'no satellite signal. We get no sky channels so don't think I should pay for a service I'm not getting. Pls help #skytv #noservice
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Clare
(@Lareybird1576) reported
from
Beccles, England
@SkyUK I (and half the country it seems) have endured appalling service for much of lockdown (which started ten months ago btw) and here we AGAIN with no service! I’m a key worker, WFH, this is not good enough 🤬
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Concrete_Afro
(@concrete_afro) reported
from
Norwich, England
@SkyHelpTeam Zero change! No channels available 'no satellite signal' how do I resolve this to start watching the service I'm paying an arm and a leg for?
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
@LucyriPhd @SkyUK It dies often go down at this time of night. But would be nice if there was warning. Oddly, the box is marked as if everything is ok. Normally it's a yellow light.
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brian priest
(@brianpriest1) reported
from
Wymondham, England
@PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken
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Tony Ablett
(@ablett_tony) reported
from
Beccles, England
@SkySports @SkyFootball Awful decision by the ref!!!
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
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Chris Elliott 💙NHS
(@ChrisElliott66) reported
from
Norwich, England
Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option
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Reece Durrant #NHSblueheart 💙
(@reece_durrant_) reported
from
Colney, England
So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
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Bekki Woolnough
(@Sweetbexs23) reported
from
Beccles, England
@SkyUK is there broadband issues in Beccles, Suffolk at the moment please? Our router has had an orange light most of the afternoon and still no wifi?
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
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Sophia Goldsmith ♐ 索菲亚
(@dinglette1972) reported
from
Norwich, England
@GrumpyDad3 @SkySports Been saying this from time. African Twitter are the worst. Arsenal, Liverpool and Man Utd fans in particular.
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Neil Townsend
(@minitown85) reported
from
Norwich, England
Has Chris Coleman got a money on 1-0 or something. Keeps saying 1-0 is never enough over and over again! @SkySports #TOTSOU #SkySports #EPL
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Sarah-Jayne
(@ZumbaSarahJayne) reported
from
Taverham, England
@Sophs1812 @SkyHelpTeam Ours is not working in NR8
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Morgan Johnstone
(@morganjohnstone) reported
@SkyHelpTeam Lady said she'd transfer me to someone who could help as I'd like to raise a complaint. This is the fifth time I've called about this and the lady said you'll be taking the £50 tomorrow. Unacceptable a week before Christmas. I've been a customer 10 years and this is ridiculous...
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Mr Harris
(@MrHarris_Chem) reported
@SkyHelpTeam Was meant to be the 18th but you've just emailed to say after the 27th. No WiFi for Christmas and big violation of contract for a service that was meant to start on the 14th...
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Gloria Casey
(@CaseyGloria) reported
@SkyHelpTeam I have direct messaged you regarding and issue. Can you please reply ASAP.
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GeorgieVee Woodhouse
(@GeorgieVee) reported
@SkyHelpTeam @SkyHelpTeam hi my engineer hasn’t turned up to install my SKY TV. Been waiting all day. Phoned 5 different numbers. Tried using my app and online account to track. Tried the instant messaging here...nothing. Was suppose to be here before 5pm. PLEASE HELP!!
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ComicSans
(@carolstrach) reported
@SkyHelpTeam hello. Been trying to add Discovery + to my account since it was launched and I have been unsuccessful every time. Can you help?
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Tim Bowyer
(@BowyerTim) reported
@skytv @SkyHelpTeam @primevideouk Shame it’s completely unwatchable via sky! Constant freezing, buffering never getting more than 3 seconds of continuous play. Same stream on native Amazon prime app on the same tv absolutely perfect so a sky issue not stream or internet etc. Deliberate throttling of football?
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Gareth Vickers
(@garthyv) reported
@SkyHelpTeam Your company is beyond bad. Basically stealing my money
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Spanswick Dave
(@DaveSpanswick) reported
@SkySports So says David Elleray. probably the worst referee ever the enter a football pitch.
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Tim Bowyer
(@BowyerTim) reported
@SkyHelpTeam Only option that fits is to give a call which I’ll have to do later. But the app is literally completely unwatchable and it’s either throttling or a sky implementation issue as the stand alone Amazon app is absolutely perfect on same tv so not a connection or stream issue.
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Caitlin Brigitte
(@CaitlinBrigitte) reported
@SkyHelpTeam Yes! It’s me. Why do you think I’m here so angry! Customer service wouldnt help me so I’ve had to resort to this! Who do I call to get my name removed from the account?!?!?! @SkyUK lack of ethics and morals is disgusting! I’m being forced to stay the acct name where I don’t live