Sky outages and service status in Norwich, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
- The most common problems reported in this area mention TV, Phone, and Internet.
- The most recent signal from this area was received Aug 13, 11:06 PM GMT+1.
- TV (50%)
- Phone (38%)
- Internet (13%)
The latest reports from users having issues in Norwich come from postal codes NR1 , NR3 , NR5 , NR7 , NR11 and NR2 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Sky
Sky is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Norwich, England
The most recent Sky outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
TV | 1 day ago |
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Norwich
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Phone | 1 day ago |
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Norwich
|
Internet | 1 day ago |
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Norwich
|
Phone | 1 day ago |
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Norwich
|
Phone | 1 day ago |
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Norwich
|
TV | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Olwyn emerson (@EmersonOlwyn) reported from Costessey, England@SkyUK @peterappo @skyuk are the worst for not rewarding loyal customers! How very dare you!! Shocking #customercare
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Alex Topley (@AlexTopley92) reported from Norwich, England**** sake @SkySports do you want to **** @NorwichCityFC off any more?
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bugsscoobybunnydoo007 (@boytozsy1fan007) reported from Norwich, England@SkyHelpTeam Been bad lazt mounth -5 / 7 dergress now verry cold norwich keeps going on of no saterlight signial doing head in thanks ????
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🔰 Ian 🔰 (@Ian_M1) reported from Norwich, EnglandHmm, @SkySports appear to have taken down the link. Maybe common sense will prevail #ncfc
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Jonno (@HawayLads) reported from Hockering, England@SteveP1986 @SkyHelpTeam Made me laugh mate, managed to pause my Sky Sports on App. Tried to sort Broadband package and it wouldnt load as internet was to slow 😂😂
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Neil Townsend (@minitown85) reported from Norwich, EnglandHas Chris Coleman got a money on 1-0 or something. Keeps saying 1-0 is never enough over and over again! @SkySports #TOTSOU #SkySports #EPL
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Shane Brown (@shanebrown74) reported from Norwich, England@LucyriPhd @SkyUK It dies often go down at this time of night. But would be nice if there was warning. Oddly, the box is marked as if everything is ok. Normally it's a yellow light.
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Bekki Woolnough (@Sweetbexs23) reported from Beccles, England@SkyUK is there broadband issues in Beccles, Suffolk at the moment please? Our router has had an orange light most of the afternoon and still no wifi?
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Jamie Brett (@Jamie_Brett) reported from Norwich, EnglandPaul Merson is the worst 'pundit' on TV. Talks absolute crap all the time #SkySports
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Concrete_Afro (@concrete_afro) reported from Norwich, England@SkyHelpTeam Having problems with pictures on live TV - constantly breaking up/showing 'no satellite signal. We get no sky channels so don't think I should pay for a service I'm not getting. Pls help #skytv #noservice
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Tony Ablett (@ablett_tony) reported from Beccles, England@SkySports @SkyFootball Awful decision by the ref!!!
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jimmy cobbett (@jimmycobbett) reported from Norwich, England@SkyHelpTeam I’m not happy with your customer services,my engineer hasn’t shown up today to install my tv and I’ve been on hold for 1hour45minutes!!!
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Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, EnglandSo Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?
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Lee Slater (@leeslater1990) reported from Norwich, England@SkyHelpTeam are there current internet issues in Norwich (NR1) have lost connection about half an hour ago and it hasn’t come back?
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bugsscoobybunnydoo007 (@boytozsy1fan007) reported from Norwich, England@SkyHelpTeam Norwich has flood warnning how i book one look my dish fix thank??????
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Jonathan Dove (@firemonkey38) reported from Rackheath, England@SkyHelpTeam @skysports Followed your instructions to pause sky sports online and it still tells me to ring you...can’t be that difficult and terrible customer service...surely I can do this online!
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Clare (@Lareybird1576) reported from Beccles, EnglandSeriously hacked off with the appalling broadband service that we are receiving from @SkyUK We are using the neighbours, i’m a key worker & rely on connection. Tried all of the “tips” to fix it, it doesn’t & i haven’t got unlimited time to wait on the phone!
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David M. Brear (@davidbrear) reported from Thorpe St. Andrew, EnglandWhoever did the UX and product design on the @SkyUK Q service needs locking up. Bloody terrible. The physical box is so under powered and the interfaces seem to be trying to make it difficult.
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Olwyn emerson (@EmersonOlwyn) reported from Costessey, England@u405mw2 Yes they tried to swing the blame onto me too! We knew it wasn’t ‘us’ as the phone was perfectly ok. After it happened 3 times we knew it was @SkyUK pulling a fast one so switched to another provider. No ‘wiring problems’ and super fast broadband now 👍
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Mark Green (@Monkey_Shocks) reported from Norwich, England@SkyHelpTeam my fathers account has been locked and he is unable to access sky go. I have phoned the number and it’s sending me I circles, due to covid my father is unable to contact you himself. Please help
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Adam (@AdamH_Ash) reported@cxdi55 @skytv @SkyHelpTeam Cancelled just this week for the same reason. More than doubled my tv package and broadband and the best they could offer me was £3 off. Horrible to deal with. Their retention team used to be ok now it’s gone down big time!
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Paul.Keane (@k3ano1) reported@SkySports still employing poor pundits @jobimcanuff7 and Goodman. Fee goes up but the quality goes down. Both reckon that penalty was “close”
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Richy (@MTFC_RIch) reported@cxdi55 @skytv @SkyHelpTeam Over the years I stayed with Virgin. BB only - £70/m(1gb). Changed to YouFibre 2 yrs ago now, again 1gb, halved cost to £39. Just had a call to renew, it’s now £30! They said bcos im a loyal customer! Not heard that before 👏 Fire stick and BB. Cheaper by more than 50%
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Emry's Toy Soldier (@EmrysToySoldier) reported@cxdi55 @skytv @SkyHelpTeam Can't wait for my renewal to come end of the year, leaving instantly save me as I can then cancel bbc licence too. Plus there customer service is dire now.
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Chris McGivern (@Givy82) reported@cxdi55 @skytv @SkyHelpTeam I just got sky for £25 as a new customer as BT were charging me £53 a month
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AI (@AI11121314) reported@cxdi55 @skytv @SkyHelpTeam Cancel your contract. Wait a week. Call the out of contract team 03337594760. They’ll offer you atleast 30% off your initial quote.
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RG2652 🏒⚡⚡⚡⚽ (@RossGibbs78) reported@SkyHelpTeam @EE There's a problem with sky you can't call or receive a call from anyone on sky .other networks seem ok . Hopefully sky can fix it. Hopefully telling everyone on the website about it.
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Oscar (@Oscarsaurus) reported@cxdi55 @skytv @SkyHelpTeam I had the same problem and spent about 2 hours on live chat with them because I'm a stubborn ***. Got them to reduce the price to what it would be for a new customer by telling them that if they didn't honour the price I would be switching providers immediately.
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Paul Gudgeon 🦊💙 (@paulgudj) reported@cxdi55 @skytv @SkyHelpTeam 💯 I left Sky last month after being a customer for over 30 years. Feel like we are being forced to pay massive rises in prices because they are so desperate to keep the football and have to pay through the nose for it. I’m £130 better off.
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Mart Mart (@MartMart_62) reported@cxdi55 @skytv @SkyHelpTeam Sky customer for almost 27 years. Price jumped to £180. New customers get a similar package for £71. Only difference was I had sky Q the new one was sky stream. Tried to haggle but their best price was nowhere near the new customer price. Needless to say I start virgin next week