1. Home
  2. Companies
  3. Sky
  4. Norwich
Sky

Sky outages and service status in Norwich, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • 33% Internet (33%)
  • 33% TV (33%)
  • 33% Phone (33%)

The latest reports from users having issues in Norwich come from postal codes NR2 , NR7 and NR1 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Norwich, England

The most recent Sky outage reports came from the following cities: Norwich, and Beccles.

CityProblem TypeReport Time
Norwich Phone 11 days ago
Norwich TV 21 days ago
Norwich Internet 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • CRISTINAjj
    Cristina (@CRISTINAjj) reported from Thorpe St. Andrew, England

    @SkyHelpTeam are there issues with the broadband? My speed all afternoon has been 4.3 Mbps, I can’t even open a picture.

  • SamClark1985
    Sam Clark (@SamClark1985) reported from Norwich, England

    @SkyHelpTeam Using an ipad. App is upto date and login details are all correct

  • Sweetbexs23
    Bekki Woolnough (@Sweetbexs23) reported from Beccles, England

    Extremely unhappy that after being a customer with @SkyUK for a long time, in this current situation they are still expecting their loyal customers that have no income through the covid 19 situation to pay or be cut off. Disgusted!!

  • mervhoneywood
    Merv Honeywood (@mervhoneywood) reported from Bungay, England

    @SkyHelpTeam any issues with broadband in NR35? Seem to be unable to connect suddenly.

  • andysegon
    Andy Segon (@andysegon) reported from Hethersett, England

    @SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.

  • kev_cox84
    Kevin Cox (@kev_cox84) reported from Norwich, England

    Still waiting for @SkyUK to ring me back and sort out my tv deal... Terrible customer service so far!

  • shanebrown74
    Shane Brown (@shanebrown74) reported from Norwich, England

    Ok. It's one of those nights again. Let's take bets on how many times @SkyUK broadband is going down the night. I'm currently at 3 times in the last hour. #sky.

  • reece_durrant_
    Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, England

    So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling

  • Kjvincent1979
    Kev (@Kjvincent1979) reported from Costessey, England

    @SkyHelpTeam currently no Internet at home, please help as I need it for work

  • EmersonOlwyn
    Olwyn emerson (@EmersonOlwyn) reported from Costessey, England

    @MrShove @SkyUK I left for very same reason. @SkyUK don’t understand the meaning of customer loyalty.

  • FALCON678
    FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME (@FALCON678) reported from Norwich, England

    @SkyHelpTeam hi my broadband is down again. Can you please let me know what is going on.

  • shanebrown74
    Shane Brown (@shanebrown74) reported from Norwich, England

    @SkyHelpTeam The quickest and easiest way is for you not to have periods of outage every two weeks.

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    @SkyHelpTeam No service.. so no wifi.. to be honest i don’t know why i tweeted, in my experience, you get a message saying DM us, you do, you get redirected and so it continues!

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox

  • SamHowlett6
    Sam Howlett (@SamHowlett6) reported from Mulbarton, England

    @SkyHelpTeam I have called up you guys after you never call me back , and have spent over 2 hours on the phone and yet I still have a brand new phone that doesn’t receive calls without dropping!

  • jimmycobbett
    jimmy cobbett (@jimmycobbett) reported from Norwich, England

    @SkyUK I’m not happy with your customer services! My engineer didn’t show today for my install and I’ve been on hold for 1hour 40minutes!!!

  • firemonkey38
    Jonathan Dove (@firemonkey38) reported from Rackheath, England

    @SkyHelpTeam @Closey69 Still have to call Sky to cancel....bit of a joke to be honest...Sky making it as difficult as possible to cancel...terrible service!

  • Rocklandgirl
    Jo Arnoup (@Rocklandgirl) reported from Mattishall, England

    Getting so peed off with crap Internet connection @SkyUK , keep logging in to report & says its OK 🤬🤬 when you pay top dollar not bloody well impressed Call will be made tomorrow stating my disgust

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • paulmccloskey12
    Paul McCloskey (@paulmccloskey12) reported

    @SkySports He was the best player on the pitch and he was sub with 20 minutes. Really poor decision

  • jesssbristow
    Jess (@jesssbristow) reported

    Is SNL UK broken for anyone else? @SkyUK

  • Kennykazooba
    Tokyo💙 (@Kennykazooba) reported

    @SkySports It’s not that deep, fans are just frustrated and want pour it out on someone because of poor performances

  • GOATEDKAYKENNY
    KAY_EBI🐐⚖️ (@GOATEDKAYKENNY) reported

    @SkySportsNews @Modheemofficial This is now their stupid brainless narrative? Nothing else to run with, the @Arsenal juice dried up Skysports? Disgusting bums 🤧

  • unrandomrants
    Randomrants (@unrandomrants) reported

    @FCK_USA @SkySports embarrassing that you dunno what you are talking about. Only the top 100 male players live a comfortable life and the rest live paycheck to paycheck because the majority of money goes to the organisers. That’s the problem, duh. Educate yourself with the issue in question first

  • Leopold_Cutler
    Leopold&Cutler (@Leopold_Cutler) reported

    Hi @SkySports not sure if you can help, but I think #fanzone is somehow stuck on my audio of this #spursleeds game......if that's still a thing? As a #lufc fan i'd have preferred at least some impartial comms, not this hand wringing nonsense?

  • AaronConvey1
    Aaron Convey (@AaronConvey1) reported

    Before SkySports came in to show games behind a paywall RTE showed 31 games live out approximately 55-50 games. In 2014, Sky Sports took over TV3 coverage of between 8-10 exclusive games and increased it to 20 games a season while having 14 exclusive games behind a paywall. In 2022, SkySports either lost the rights or didn’t go back in to renew their rights. This opened the opportunity for RTE to take over the rights but they didn’t. instead GAAGO took them over. In the two years of GAAGo, they showed 38 games exclusively. That’s 7 more games than RTE showed on Free to Air television. In 2025, GAAGO was rebranded to GAA+. And again they went on to show 2 more exclusive games while RTE continued to show 31 games on Free to Air television. Now in 2026, RTE have upped their games to 35 shown on free to air TV while GAA+ is now showing 40 exclusive games. Since they ‘paywall’ has been introduced when sky sports started showing GAA games RTE have stagnated in increasing their coverage of the games. RTE have gone from showing roughly 50% of championship games in 2013 to roughly 29% in 2026. RTE in 2013 showing 31 out of 60 games. RTE in 2026 showing 35 out of approx 120. The issue lies within RTE not GAA+. If it wasn’t for GAA+ we wouldn’t see around 35% of all the championship games. The only argument anyone can have is if your county is repeatedly on GAA+. Other than that we are so lucky that we are in a generation that we have so much additional access to view games.

  • UncleBruno8
    BrunoFanatic8 🔴 (@UncleBruno8) reported

    @theMadridZone @SkySports That's the only solution

  • ctsar_ct
    CT (HNIC) (@ctsar_ct) reported

    @JoshManTrades @SkySports You're a ******. Mbappe won all titles available with psg and Monaco except the UCL. You bastards will watch Mbappe play week in week out. Nothing will happen. He'd stay. Her ******** off the club and go **** somewhere else

  • TheMopingOwl
    Blush Unseen (@TheMopingOwl) reported

    It sounds like the @SkySportsGolf producers are trying to drown out their commentators with a combination of bird song, noise from the on course bar & horrible house music. #pgatour #truist #skysports