1. Home
  2. Companies
  3. Sky
  4. Norwich
Sky

Sky outages and service status in Norwich, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and TV.
  • The most recent signal from this area was received Aug 29, 11:16 AM GMT+1.
  • 44% Internet (44%)
  • 33% Phone (33%)
  • 22% TV (22%)

The latest reports from users having issues in Norwich come from postal codes NR1 , NR5 , NR99 , NR7 and NR3 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 2: Problems at Sky

Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Norwich, England

The most recent Sky outage reports came from the following cities: Beccles, and Norwich.

CityProblem TypeReport Time
Beccles Internet 4 days ago
Norwich Internet 4 days ago
Norwich TV 7 days ago
Norwich Internet 13 days ago
Norwich TV 20 days ago
Norwich Phone 20 days ago

Nearby cities with recent reports

Beccles

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • firemonkey38
    Jonathan Dove (@firemonkey38) reported from Rackheath, England

    @SkyHelpTeam @skysports Followed your instructions to pause sky sports online and it still tells me to ring you...can’t be that difficult and terrible customer service...surely I can do this online!

  • Paterick1975
    Patrick Snowsell (@Paterick1975) reported from Hethersett, England

    @SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me

  • shanebrown74
    Shane Brown (@shanebrown74) reported from Norwich, England

    Ok. It's one of those nights again. Let's take bets on how many times @SkyUK broadband is going down the night. I'm currently at 3 times in the last hour. #sky.

  • harlingdave
    harlingdave (@harlingdave) reported from Wymondham, England

    Sports Saturday is crap today clueless everyone including the presenter #sky #sportssaturday #skysports

  • CharlieDugdale2
    Charlie (@CharlieDugdale2) reported from Norwich, England

    @SkyHelpTeam Cancelling and getting Virgin active tomorrow, been awful for ages

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    Seriously hacked off with the appalling broadband service that we are receiving from @SkyUK We are using the neighbours, i’m a key worker & rely on connection. Tried all of the “tips” to fix it, it doesn’t & i haven’t got unlimited time to wait on the phone!

  • SamHowlett6
    Sam Howlett (@SamHowlett6) reported from Mulbarton, England

    So after getting the IPhone 11 promax with skymobile @SkyHelpTeam yet again I find myself with calls dropping and myself chasing them up for help!Clearly being with sky for 19 years plus doesn’t count for anything #CustomerLoyalty #worstnetwork should of stayed with @EE😟

  • justinhoward6
    Justin BUSTER Howard⭐⭐🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@justinhoward6) reported from Norwich, England

    Good news; football is back Bad news; @GNev2 @Carra23 still have jobs. That said @SkySports are about the only company that would hire them...well them and the Beeb and they are ****. #FNF #CYPARSE

  • Ethanthecanary
    Ethan Clegg #EC27 (@Ethanthecanary) reported from Taverham, England

    @Prolific_Pogba @SkySportsPL @SkySports Whats the one where i laugh at you for a poor descion

  • davidccrown
    david crown (@davidccrown) reported from Attleborough, England

    @SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message

  • shanebrown74
    Shane Brown (@shanebrown74) reported from Norwich, England

    @SkyHelpTeam The quickest and easiest way is for you not to have periods of outage every two weeks.

  • dantheman2969
    Dan Castleton (@dantheman2969) reported from Reepham, England

    @PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like

  • kev_cox84
    Kevin Cox (@kev_cox84) reported from Norwich, England

    Still waiting for @SkyUK to ring me back and sort out my tv deal... Terrible customer service so far!

  • Sweetbexs23
    Bekki Woolnough (@Sweetbexs23) reported from Beccles, England

    Extremely unhappy that after being a customer with @SkyUK for a long time, in this current situation they are still expecting their loyal customers that have no income through the covid 19 situation to pay or be cut off. Disgusted!!

  • HawayLads
    Jonno (@HawayLads) reported from Hockering, England

    @SkySportsBoxing @SkySports @jakepaul @KSIOlajidebt Who actually cares. If thats the shite you are churning out as boxing id rather cancel subscription.

  • jimmycobbett
    jimmy cobbett (@jimmycobbett) reported from Norwich, England

    @SkyHelpTeam I’m not happy with your customer services,my engineer hasn’t shown up today to install my tv and I’ve been on hold for 1hour45minutes!!!

  • Kjvincent1979
    Kev (@Kjvincent1979) reported from Costessey, England

    @SkyHelpTeam currently no Internet at home, please help as I need it for work

  • mervhoneywood
    Merv Honeywood (@mervhoneywood) reported from Bungay, England

    @SkyHelpTeam Are there issues in Suffolk with connection? Router keeps restarting so losing connection.

  • HawayLads
    Jonno (@HawayLads) reported from Hockering, England

    @SteveP1986 @SkyHelpTeam Made me laugh mate, managed to pause my Sky Sports on App. Tried to sort Broadband package and it wouldnt load as internet was to slow 😂😂

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JackLGriffiths
    Jack Griffiths (@JackLGriffiths) reported

    @SkyHelpTeam 11 days without broadband. Sky’s liaison with Openreach has been extremely poor: repeated calls, 3 cancelled appointments and engineers reconfirming that civils work is needed. Still no repair date. I just want Sky to take ownership and restore my service.

  • wharslat2k6
    Wharslat (@wharslat2k6) reported

    @SkySports @SkyFootball you’re so ridiculous you have to include @ManUtd in everything you do for the click cos we are the biggest fan base in the world. Have never heard Top 14 till now. Why not Top 5 or Top 10 but no cos it’s won’t include man Utd

  • Nickwatson888
    Nick watson (@Nickwatson888) reported

    @_MukhtarYusuf @dpd_courierhelp @SkyHelpTeam DPD are atrocious, they never bothered getting back to me regarding my refund!! Wrote it off now!!

  • isplumm
    Mark Plummer (@isplumm) reported

    @charlieldrv @SkyHelpTeam Very frustrating last night. Ok till halftime. Then started to replay all of 1st half. Tried to access 2nd half. Got message saying no such service. Eventually came back with 20 minutes left. 🤬🤬🤬

  • bcfcszn
    dani (@bcfcszn) reported

    @Welshade @SkyHelpTeam @SkySports same did you manage to fix it?

  • AndrewJohnBarr3
    Andy Barrow (@AndrewJohnBarr3) reported

    @Kings_Canyon_ @SkySports I don't listen to that idiot hasn't got a clue talks bollocks.

  • steg245
    Steven Gregory (@steg245) reported

    @IlkestonRams @SarahMcAdoo @SkySports I had a bad case of deja vu.

  • ErlMCFC
    cxm3r0n (@ErlMCFC) reported

    @sportbible @SkySports They’ve got the easiest job itw and still talk **** Brainless “pundits”

  • gfcbekah
    Bekah Willis (@gfcbekah) reported

    @SkySports @skytv shocking feed for the Gillingham game! Constantly stopping and picture quality is crap! #skysports+

  • platty82639487
    platty (@platty82639487) reported

    @SkySports @SkyBetChamp thanks for the 30 second mention since the above - but you suckers had forgotten about ‘little ole Charlton’ - what a **** show guys. Very poor Why Iv Keifer Moore he’s an old donkey. #cafc @CAFCofficial