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Sky Outage Report in Norwich, Norfolk, England

Why is my Sky service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Norwich come from postal codes NR1 , NR99 and NR2 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Norwich, England

The most recent Sky outage reports came from the following cities: Norwich, and Beccles.

CityProblem TypeReport Time
Norwich Internet 1 day ago
Norwich TV 4 days ago
Beccles Wi-fi 5 days ago
Norwich TV 10 days ago
Norwich TV 10 days ago
Norwich TV 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • gibbles76
    emma gibbs (@gibbles76) reported from Wroxham, England

    @SkyHelpTeam can somebody please help me spoke to someone from sky last night gave me number to call as she believes I’m being billed wrong, keep calling and it says it will text me 😡not good enough

  • boytozsy1fan007
    bugsscoobybunnydoo007 (@boytozsy1fan007) reported from Norwich, England

    @SkyHelpTeam Norwich has flood warnning how i book one look my dish fix thank??????

  • boytozsy1fan007
    bugsscoobybunnydoo007 (@boytozsy1fan007) reported from Norwich, England

    @SkyHelpTeam Been bad lazt mounth -5 / 7 dergress now verry cold norwich keeps going on of no saterlight signial doing head in thanks ????

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox

  • FALCON678
    FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME (@FALCON678) reported from Norwich, England

    @FlareBlitzed @SkyHelpTeam Mine is down in Norwich

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    @SkyHelpTeam No service.. so no wifi.. to be honest i don’t know why i tweeted, in my experience, you get a message saying DM us, you do, you get redirected and so it continues!

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    @SkyUK I (and half the country it seems) have endured appalling service for much of lockdown (which started ten months ago btw) and here we AGAIN with no service! I’m a key worker, WFH, this is not good enough 🤬

  • Kjvincent1979
    Kevin Vincent (@Kjvincent1979) reported from Costessey, England

    Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa

  • Monkey_Shocks
    Mark Green (@Monkey_Shocks) reported from Norwich, England

    @SkyHelpTeam my fathers account has been locked and he is unable to access sky go. I have phoned the number and it’s sending me I circles, due to covid my father is unable to contact you himself. Please help

  • Louise_ODWorker
    𝕃𝕠𝕦𝕚𝕤𝕖_𝕆𝔻𝕨𝕠𝕣𝕜𝕖𝕣 (@Louise_ODWorker) reported from Long Stratton, England

    Well the @SkyHelpTeam appear to be getting a few more followers this evening! #skybroadband #broken #2020life

  • leeslater1990
    Lee Slater (@leeslater1990) reported from Norwich, England

    @SkyHelpTeam internet is down, told is was router have a new route set-up today and problem is back again! Are you having problems in Norwich?

  • MichalBylicki
    Michał Bylicki (@MichalBylicki) reported from Beccles, England

    @NJS29212099 @SkySports Did John Terry got kicked out after incident with Anton Ferdinand. Did Suarez got ban for life? Cavani recently done similar how many games ban for him or a life time?

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken

  • ChrisElliott66
    Chris Elliott 💙NHS (@ChrisElliott66) reported from Norwich, England

    Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option

  • FALCON678
    FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME (@FALCON678) reported from Norwich, England

    @SkyHelpTeam hi my broadband is down again. Can you please let me know what is going on.

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    Oh my good god!!! @SkyUK i have experienced appalling service for months.. you say its fixed, “give me” £150 compensation for it to turn into utter shite AGAIN!! I am a key worker, working from home. It is not good enough 😡😡

  • CRISTINAjj
    Cristina (@CRISTINAjj) reported from Thorpe St. Andrew, England

    @SkyHelpTeam are there issues with the broadband? My speed all afternoon has been 4.3 Mbps, I can’t even open a picture.

  • MichalBylicki
    Michał Bylicki (@MichalBylicki) reported from Beccles, England

    @BelfastKop196 @SkySports Did Suarez got ban forever or did Liverpool actually get a big fee for him from Barcelona 🤔 Anyway who was wearing a t-shirt to support Suarez after much worst incident with Evra?

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mrs_stuey
    Mrs_Stuey (@mrs_stuey) reported

    @SkyHelpTeam I have been having major issues with subtitles the last 3 days. Incredibly delayed so I can’t watch anything. Or not even on at all. Both live tv and recorded. Can I have some help with this issue please as I rely on subtitles.

  • The_Scoreboard
    Mr RA (@The_Scoreboard) reported

    @SkyHelpTeam No point. It's down for lots of people for a certain amount of time, usually at a time when nobody can call the help centre, then it's fixed an hour or two later. Rinse and repeat.

  • TISIEREH
    joy (@TISIEREH) reported

    @SkyHelpTeam This is his reply- Asks me two put my details in...I do it... Doesn't work... But there's money there to take now? Its asks me for full amount thou and the woman said last night £45 would be enough to get it back on

  • TheRealRyanLowe
    Ryan Lowe (@TheRealRyanLowe) reported

    @SkyUK why has box taken over magic and Kerang? And kiss has also taken over the box hits? Something down on the system? Hit me up please 🤔

  • _BTweets
    𝘽𝙡𝙖𝙞𝙣𝙚 🌈 (@_BTweets) reported

    @SkyHelpTeam is there a broadband outage in WA5? Everything has just cut out

  • mrs_stuey
    Mrs_Stuey (@mrs_stuey) reported

    @SkyHelpTeam Rebooted already, still doesn’t help. I’ve just tried to watch doctors (don’t judge me lol) and it was completed delayed. Both recorded and live. I’ve also done a hidden where you press 001 reset I think it’s called? That didn’t work either.

  • PATVOne1
    P.A.T.V. Scunthorpe (@PATVOne1) reported

    @CieranOBrien @SkyHelpTeam Nothing to do with Sky. Ongoing issues from a fire incident at Red Bee on Saturday night (they play out TV channels). As a result they can’t get some channels back on air right now, but as The Box is on air, it is being used as a back up to have something broadcasting on the slot

  • HeliosRBLX
    Helios 🔆 (@HeliosRBLX) reported

    @SkyHelpTeam I’m unsure what my sky ID is as it’s my fathers account so sadly can’t go down that route

  • Emmurder
    Emmurder (@Emmurder) reported

    @SkyHelpTeam I ran a connection test and apparently an engineer has to come out to the local exchange cabinet so I guess I just have to put up with a subpar service until it’s fixed and waste hours of days queueing for the game each time it drops.

  • CameronT94
    Cameron T (@CameronT94) reported

    @SkySports_Keith Major news? So much so that it’s 30th down on the @SkySports app when you select football. Trying their best to hide it. I don’t care what you say, sky and the media are involved in the corruption too. @SkySports_Keith