Sky Outage Report in Norwich, Norfolk, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Norwich come from postal codes NR3, NR13, NR5, NR1, NR2 and NR4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Norwich, Norfolk, England
The most recent Sky outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
TV | |
| Norwich |
Total Blackout | |
| Norwich |
Wi-fi | |
| Norwich |
TV | |
| Norwich |
Total Blackout | |
| Norwich |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Sarah-Jayne
(@ZumbaSarahJayne) reported
from
Taverham, England
@Sophs1812 @SkyHelpTeam Ours is not working in NR8
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Reece Durrant #NHSblueheart 💙
(@reece_durrant_) reported
from
Colney, England
So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?
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Merv Honeywood
(@mervhoneywood) reported
from
Bungay, England
@SkyHelpTeam Are there issues in Suffolk with connection? Router keeps restarting so losing connection.
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Neil Townsend
(@minitown85) reported
from
Norwich, England
Has Chris Coleman got a money on 1-0 or something. Keeps saying 1-0 is never enough over and over again! @SkySports #TOTSOU #SkySports #EPL
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
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Jo Arnoup
(@Rocklandgirl) reported
from
Mattishall, England
Getting so peed off with crap Internet connection @SkyUK , keep logging in to report & says its OK 🤬🤬 when you pay top dollar not bloody well impressed Call will be made tomorrow stating my disgust
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
@LucyriPhd @SkyUK It dies often go down at this time of night. But would be nice if there was warning. Oddly, the box is marked as if everything is ok. Normally it's a yellow light.
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Patrick Snowsell
(@Paterick1975) reported
from
Hethersett, England
@SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me
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Tony Ablett
(@ablett_tony) reported
from
Beccles, England
@SkySports @SkyFootball Awful decision by the ref!!!
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Concrete_Afro
(@concrete_afro) reported
from
Norwich, England
@SkyHelpTeam Zero change! No channels available 'no satellite signal' how do I resolve this to start watching the service I'm paying an arm and a leg for?
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
Ok. It's one of those nights again. Let's take bets on how many times @SkyUK broadband is going down the night. I'm currently at 3 times in the last hour. #sky.
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Bekki Woolnough
(@Sweetbexs23) reported
from
Beccles, England
@SkyUK is there broadband issues in Beccles, Suffolk at the moment please? Our router has had an orange light most of the afternoon and still no wifi?
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Clare Sheldrake
(@Mrs_Malteser) reported
from
Beccles, England
Once again i find myself without internet @SkyUK i have had no internet for 48 hrs and have all but used up my data on my phone, as i have had to tether for work purposes (key worker) It’s a complete **** show not being able to get through to anyone on the phone. Sort it out 😠
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
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brian priest
(@brianpriest1) reported
from
Wymondham, England
@PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...
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Concrete_Afro
(@concrete_afro) reported
from
Norwich, England
@SkyHelpTeam Having problems with pictures on live TV - constantly breaking up/showing 'no satellite signal. We get no sky channels so don't think I should pay for a service I'm not getting. Pls help #skytv #noservice
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Chris Elliott 💙NHS
(@ChrisElliott66) reported
from
Norwich, England
Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
@SkyHelpTeam The quickest and easiest way is for you not to have periods of outage every two weeks.
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Sophia Goldsmith ♐ 索菲亚
(@dinglette1972) reported
from
Norwich, England
@GrumpyDad3 @SkySports Been saying this from time. African Twitter are the worst. Arsenal, Liverpool and Man Utd fans in particular.
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Andy Segon
(@andysegon) reported
from
Hethersett, England
@SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel Smith (the other one).
(@nigellosmith) reported
Update from @SkyUK @SkyHelpTeam regarding my broadband. Just had a message saying they’ll need another couple of working days to try to get information. That’ll be 10 days down at least. If you’re thinking of becoming a @SkyUK broadband customer, please don’t.
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P B
(@nylrem38) reported
@SkyHelpTeam hi sky help team., I've joined sky in the last couple of days and just joined my dad up too . How disappointing already how terrible sky go is ...it won't recognise me at all
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Eternal Wills☁️⭐️🐐
(@CloudGodswill) reported
@SkySports 3. The funny part is he had 3 transfer windows to settle things but didn’t. Then we have the Boards problem, my problem isn’t them bringing in Potter in but it’s bringing him in as a Head Coach instead of a Manager, therefore restricting him in many ways.
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gs11yon
(@gs11yon) reported
@SkyHelpTeam Hi, I recently had broadband installed and had a text to return equipment. I never had any “ old equipment “ to return. Now I have been charged £50. Can you please look into this.
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Nigel Smith (the other one).
(@nigellosmith) reported
@middlemoo I’m not quite in that stinking cesspit but our broadband, which is very poorly provided by @SkyUK , went down on the 27th Dec and remains gone at time of writing. As a result our tv channel options are pretty limited and I’m rapidly losing the will…
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💜~☆🥀《ELLIE》🥀☆~💜
(@EllieC51039968) reported
@SkyHelpTeam I'll have to do it tomorrow now I think but I'll deffo call them. Is there a chance I can still get my broadband down to £23 do you think. I coukd really use the saving! X
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Graham Buttrick
(@GrahamButtrick) reported
@SkyHelpTeam I rang you this morning as couldnt connect sky go on samsung phone and told the signal from sky q not working and will be sorted in 4 hours. 6 hours later still saying upgrade required to enjoy sky go!!!
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Chirag
(@ChiragMaher) reported
@SkyHelpTeam Would be nice if a new hardware revision of the SkyQ 2TB was released! On our 3rd replacement and it still suffers from the issue of crashing with a green status light, and needing to turn off/on at the mains or into standby and back out to fix. Must be an open Defect for this.
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💟🌈🌷Gemma Rust🌷🌈💟
(@gemsio81) reported
@SkyHelpTeam Q box not connecting to the WIFI all of a sudden. Everything else in the house is connecting. Please help.
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Richard Hales
(@RichardHales16) reported
@SkyHelpTeam How do I get an update on the current broadband issue in the BH8 area? My mother has been without broadband/phone for over 2 weeks now which is unacceptable. Ran a test which tells me you are aware of the issue. Don't seem to be able to get a proper update anywhere.