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Sky outages and service status in Norwich, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
  • The most common problems reported in this area mention TV, Phone, and Internet.
  • The most recent signal from this area was received Aug 13, 11:06 PM GMT+1.
  • 50% TV (50%)
  • 38% Phone (38%)
  • 13% Internet (13%)

The latest reports from users having issues in Norwich come from postal codes NR1 , NR3 , NR5 , NR7 , NR11 and NR2 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 19: Problems at Sky

Sky is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Norwich, England

The most recent Sky outage reports came from the following cities: Norwich.

CityProblem TypeReport Time
Norwich TV 6 days ago
Norwich Phone 6 days ago
Norwich Internet 6 days ago
Norwich Phone 6 days ago
Norwich Phone 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken

  • HawayLads
    Jonno (@HawayLads) reported from Hockering, England

    5 internet speed test all average about 9MBs. Sky speed test. "No problem brother all is well 16MBs" @SkyHelpTeam re set box moved it done everything it says online. Paying for Superfast broadband

  • minitown85
    Neil Townsend (@minitown85) reported from Norwich, England

    Has Chris Coleman got a money on 1-0 or something. Keeps saying 1-0 is never enough over and over again! @SkySports #TOTSOU #SkySports #EPL

  • davidbrear
    David M. Brear (@davidbrear) reported from Thorpe St. Andrew, England

    Whoever did the UX and product design on the @SkyUK Q service needs locking up. Bloody terrible. The physical box is so under powered and the interfaces seem to be trying to make it difficult.

  • sharonmbowles
    Sharon Bowles (@sharonmbowles) reported from Cringleford, England

    This @SkySports Transfer Show is utter crap.

  • Debdoo44
    Blondie (@Debdoo44) reported from Norwich, England

    @SkyHelpTeam I need to cut my package back but I cannot get through to your customer service . 20min wait when I am on my mobile. No thanks.

  • EmersonOlwyn
    Olwyn emerson (@EmersonOlwyn) reported from Costessey, England

    @u405mw2 Yes they tried to swing the blame onto me too! We knew it wasn’t ‘us’ as the phone was perfectly ok. After it happened 3 times we knew it was @SkyUK pulling a fast one so switched to another provider. No ‘wiring problems’ and super fast broadband now 👍

  • dantheman2969
    Dan Castleton (@dantheman2969) reported from Reepham, England

    @PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    Seriously hacked off with the appalling broadband service that we are receiving from @SkyUK We are using the neighbours, i’m a key worker & rely on connection. Tried all of the “tips” to fix it, it doesn’t & i haven’t got unlimited time to wait on the phone!

  • EmersonOlwyn
    Olwyn emerson (@EmersonOlwyn) reported from Costessey, England

    @MrShove @SkyUK I left for very same reason. @SkyUK don’t understand the meaning of customer loyalty.

  • Kiddibox
    Kiddibox Surprise #SBS Winner 🎁 (@Kiddibox) reported from Norwich, England

    @SkyHelpTeam i have endless problems with my broadband dropping continuously dropping since last night and yet it keeps doing it today. Im trying to work from home but today seems impossible! Is there an issue i need to be aware of????

  • sharon_lawn
    Sharon Lawn (@sharon_lawn) reported from Poringland, England

    @SkyUK I am trying to pause my sky sports but your website is have serious problems. I know it has been busy BUT as 10:30 last night I still could not do it. Please see what you can do

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    @SkyHelpTeam No service.. so no wifi.. to be honest i don’t know why i tweeted, in my experience, you get a message saying DM us, you do, you get redirected and so it continues!

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...

  • AlexTopley92
    Alex Topley (@AlexTopley92) reported from Norwich, England

    **** sake @SkySports do you want to **** @NorwichCityFC off any more?

  • jimmycobbett
    jimmy cobbett (@jimmycobbett) reported from Norwich, England

    @SkyUK I’m not happy with your customer services! My engineer didn’t show today for my install and I’ve been on hold for 1hour 40minutes!!!

  • Louise_ODWorker
    𝕃𝕠𝕦𝕚𝕤𝕖_𝕆𝔻𝕨𝕠𝕣𝕜𝕖𝕣 (@Louise_ODWorker) reported from Long Stratton, England

    Well the @SkyHelpTeam appear to be getting a few more followers this evening! #skybroadband #broken #2020life

  • Paterick1975
    Patrick Snowsell (@Paterick1975) reported from Hethersett, England

    @SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Davidtu16699681
    David turnbull (@Davidtu16699681) reported

    @eurofootcom @SkySports Not thrilled about this the Scotland manager should be Scottish however will give the guy a chance if and when he is approached don’t know an awful lot about him tbf

  • wutenderman
    Smokin Joe 𓅪 (@wutenderman) reported

    @SkySportsNews @SkySports ……. Why does everyone pay extortionate fees to your shower of **** coverage of the @EFL when you put **** on like this !!?? The #wba player in the image doesn’t even play for us anymore . #pathetic

  • bedworthbcfc
    BedworthBlueNose (@bedworthbcfc) reported

    @AGrueller @SkySports Bloke is awful

  • shymon99
    simon foster (@shymon99) reported

    @skyuk Wow your customer service is now appalling..... How do I make a complaint... Including complaining about the cancellation team -who just cut me off

  • LowrieJohn
    John Lowrie (@LowrieJohn) reported

    @ManuMkrishna1 @SkyHelpTeam Never mind, how many months before the end of your contract, how much do they enforce for early exit? Welcome to #Sky victims club.

  • frostytop81
    rob nightingale (@frostytop81) reported

    @TheClubLiveTw @SkySports I so hope he makes this horrible bitter prick eat his words.

  • Tealady2410
    Michelle Woods (@Tealady2410) reported

    @SkySports why is the buffering so bad on red button football @ReadingFC @wwfcofficial

  • utarg
    Mike Cook (@utarg) reported

    @virginmedia @SkySports explain why I am paying for red button service to watch matches and the service is not working....

  • BritainisCool
    JT (@BritainisCool) reported

    @HammersHubWHUFC @SkySports "Chat **** get banged"

  • emma_tr4_rhinos
    emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported

    Yet again Carnt watch bulls vs wigan red button issues errors joke @virginmedia @SkySportsRL @SkySports ruined night again