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Sky Outage Report in Norwich, Norfolk, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Norwich come from postal codes NR1 , NR99 and NR2 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Norwich, England

The most recent Sky outage reports came from the following cities: Norwich, and Beccles.

CityProblem TypeReport Time
Norwich Internet 10 hours ago
Norwich TV 3 days ago
Beccles Wi-fi 4 days ago
Norwich TV 9 days ago
Norwich TV 9 days ago
Norwich TV 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    @SkyHelpTeam No service.. so no wifi.. to be honest i donโ€™t know why i tweeted, in my experience, you get a message saying DM us, you do, you get redirected and so it continues!

  • Sweetbexs23
    Bekki Woolnough (@Sweetbexs23) reported from Beccles, England

    @SkyUK is there broadband issues in Beccles, Suffolk at the moment please? Our router has had an orange light most of the afternoon and still no wifi?

  • brianpriest1
    brian priest (@brianpriest1) reported from Wymondham, England

    @PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...

  • minitown85
    Neil Townsend (@minitown85) reported from Norwich, England

    Has Chris Coleman got a money on 1-0 or something. Keeps saying 1-0 is never enough over and over again! @SkySports #TOTSOU #SkySports #EPL

  • PlanetGridders
    Marc Gridley ๐Ÿ”ฐ (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam Iโ€™m awaiting a call back from your Executive Complaints Team so will see if that happens today. Iโ€™ve had six engineer visits since September so another call isnโ€™t going to resolve the issue Iโ€™m sure

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    Oh my good god!!! @SkyUK i have experienced appalling service for months.. you say its fixed, โ€œgive meโ€ ยฃ150 compensation for it to turn into utter shite AGAIN!! I am a key worker, working from home. It is not good enough ๐Ÿ˜ก๐Ÿ˜ก

  • FALCON678
    FIONA SHAW โ“‹ ๐Ÿ‡ต๐Ÿ‡ธ #BDS #chronicillness #pwME (@FALCON678) reported from Norwich, England

    @FlareBlitzed @SkyHelpTeam Mine is down in Norwich

  • concrete_afro
    Concrete_Afro (@concrete_afro) reported from Norwich, England

    @SkyHelpTeam Having problems with pictures on live TV - constantly breaking up/showing 'no satellite signal. We get no sky channels so don't think I should pay for a service I'm not getting. Pls help #skytv #noservice

  • PlanetGridders
    Marc Gridley ๐Ÿ”ฐ (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... Iโ€™ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and itโ€™s WORSE with Sky Wi-fi.....

  • FALCON678
    FIONA SHAW โ“‹ ๐Ÿ‡ต๐Ÿ‡ธ #BDS #chronicillness #pwME (@FALCON678) reported from Norwich, England

    @SkyHelpTeam hi my broadband is down again. Can you please let me know what is going on.

  • ablett_tony
    Tony Ablett (@ablett_tony) reported from Beccles, England

    @SkySports @SkyFootball Awful decision by the ref!!!

  • PlanetGridders
    Marc Gridley ๐Ÿ”ฐ (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox

  • Monkey_Shocks
    Mark Green (@Monkey_Shocks) reported from Norwich, England

    @SkyHelpTeam my fathers account has been locked and he is unable to access sky go. I have phoned the number and itโ€™s sending me I circles, due to covid my father is unable to contact you himself. Please help

  • dinglette1972
    Sophia Goldsmith โ™ ็ดข่ฒไบš (@dinglette1972) reported from Norwich, England

    @GrumpyDad3 @SkySports Been saying this from time. African Twitter are the worst. Arsenal, Liverpool and Man Utd fans in particular.

  • Louise_ODWorker
    ๐•ƒ๐• ๐•ฆ๐•š๐•ค๐•–_๐•†๐”ป๐•จ๐• ๐•ฃ๐•œ๐•–๐•ฃ (@Louise_ODWorker) reported from Long Stratton, England

    Well the @SkyHelpTeam appear to be getting a few more followers this evening! #skybroadband #broken #2020life

  • PlanetGridders
    Marc Gridley ๐Ÿ”ฐ (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    @SkyUK I (and half the country it seems) have endured appalling service for much of lockdown (which started ten months ago btw) and here we AGAIN with no service! Iโ€™m a key worker, WFH, this is not good enough ๐Ÿคฌ

  • ChrisElliott66
    Chris Elliott ๐Ÿ’™NHS (@ChrisElliott66) reported from Norwich, England

    Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option

  • PlanetGridders
    Marc Gridley ๐Ÿ”ฐ (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam Iโ€™m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesnโ€™t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...

  • PlanetGridders
    Marc Gridley ๐Ÿ”ฐ (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • KarisShari_xo
    Karis (@KarisShari_xo) reported from Birmingham, England

    @SkyHelpTeam Hi, it works fine on my ps4. But on my laptop it is extremely laggy! It will work eventually but I have to come in and out of the app numerous times before I cant watch it without any problems

  • Racingdanny8
    Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    @mrbean1927 @SkySports Try doing this, I did it and it worked On sky remote go down to sports not TV guide and go across to other multi showings and click on it then it should work

  • TravelCraig
    Craig Barlow (@TravelCraig) reported from Merthyr Tydfil, Wales

    Trying to get @SkyUK @SkyHelpTeam to help with an existing complaint is impossible.

  • sturge198
    Craig Sturgess (@sturge198) reported from Southampton, England

    @SkyHelpTeam Guys, can someone help me with why I canโ€™t get BT Sport on Sky Go

  • danielsleeth
    Daniel Sleeth (@danielsleeth) reported from Dunston, England

    @SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately

  • Noelhibbert
    Cotswold Pictures (@Noelhibbert) reported from Cheltenham, England

    @SkyUK broadband has been in for less than 8 hours and already not working, this doesnโ€™t bode well!

  • watto_77
    Christian (@watto_77) reported from Newport, Wales

    @SkySports please can you stop the idiot Don Goodman from commenting on WBA games, an ex player who hates WBA

  • Steve1London
    What's done is done! ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡ช๐Ÿ‡บ (@Steve1London) reported from Islington, England

    Missed both bloody goals now what a useless service @skysports

  • lisaloopieloo
    Lisa Jones (@lisaloopieloo) reported from Poole, England

    @SkyUK @MoneyTelegraph @SkyHelpTeam can someone at SKY please deal with my complaint. I have been waiting for broadband installation since December and repeatedly being sent robotic messages.

  • Ewenny2
    Simon Richards (@Ewenny2) reported from Ewenny, Wales

    @SkyHelpTeam I gave up after 90 minutes, been forwarded to 4 different numbers..Iโ€™ve been with Sky since 1991 and I pay over ยฃ185 per month for mobiles, tv, fibre and landline service and this has to be the most dreadful customer service in the U.K. Iโ€™m out of contract in April. #cantwait