Sky outages and service status in Norwich, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Apr 21, 7:01 PM GMT+1.
- TV (43%)
- Internet (29%)
- Wi-fi (29%)
The latest reports from users having issues in Norwich come from postal codes NR99 , NR7 , NR1 , NR3 and NR2 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Norwich, England
The most recent Sky outage reports came from the following cities: Norwich, and Beccles.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
TV | 4 days ago |
|
Norwich
|
Internet | 4 days ago |
|
Norwich
|
Wi-fi | 16 days ago |
|
Norwich
|
TV | 19 days ago |
|
Norwich
|
Internet | 23 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Olwyn emerson (@EmersonOlwyn) reported from Costessey, England@MrShove @SkyUK I left for very same reason. @SkyUK don’t understand the meaning of customer loyalty.
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Clare (@Lareybird1576) reported from Beccles, EnglandSeriously hacked off with the appalling broadband service that we are receiving from @SkyUK We are using the neighbours, i’m a key worker & rely on connection. Tried all of the “tips” to fix it, it doesn’t & i haven’t got unlimited time to wait on the phone!
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Kev (@Kjvincent1979) reported from Costessey, England@SkyHelpTeam currently no Internet at home, please help as I need it for work
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Chris Elliott 💙NHS (@ChrisElliott66) reported from Norwich, EnglandCan you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option
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Sam Howlett (@SamHowlett6) reported from Mulbarton, EnglandSo after getting the IPhone 11 promax with skymobile @SkyHelpTeam yet again I find myself with calls dropping and myself chasing them up for help!Clearly being with sky for 19 years plus doesn’t count for anything #CustomerLoyalty #worstnetwork should of stayed with @EE😟
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Kevin Cox (@kev_cox84) reported from Norwich, EnglandStill waiting for @SkyUK to ring me back and sort out my tv deal... Terrible customer service so far!
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Olwyn emerson (@EmersonOlwyn) reported from Norwich, England@AnthonyGair @AndrewYearsley @SkyUK @bt_uk Sadly not! After all my requests and complaints THEN they offered help! No #customercare
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Olwyn emerson (@EmersonOlwyn) reported from Costessey, England@u405mw2 Yes they tried to swing the blame onto me too! We knew it wasn’t ‘us’ as the phone was perfectly ok. After it happened 3 times we knew it was @SkyUK pulling a fast one so switched to another provider. No ‘wiring problems’ and super fast broadband now 👍
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david crown (@davidccrown) reported from Attleborough, England@SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message
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Jonno (@HawayLads) reported from Hockering, England@SkySportsBoxing @SkySports @jakepaul @KSIOlajidebt Who actually cares. If thats the shite you are churning out as boxing id rather cancel subscription.
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FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME (@FALCON678) reported from Norwich, England@FlareBlitzed @SkyHelpTeam Mine is down in Norwich
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Concrete_Afro (@concrete_afro) reported from Norwich, England@SkyHelpTeam Having problems with pictures on live TV - constantly breaking up/showing 'no satellite signal. We get no sky channels so don't think I should pay for a service I'm not getting. Pls help #skytv #noservice
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Shane Brown (@shanebrown74) reported from Norwich, England@LucyriPhd @SkyUK It dies often go down at this time of night. But would be nice if there was warning. Oddly, the box is marked as if everything is ok. Normally it's a yellow light.
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Kev (@Kjvincent1979) reported from Costessey, England@SkyHelpTeam please help, broadband issues again
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Patrick Snowsell (@Paterick1975) reported from Hethersett, England@SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me
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Clare Sheldrake (@Mrs_Malteser) reported from Beccles, EnglandOnce again i find myself without internet @SkyUK i have had no internet for 48 hrs and have all but used up my data on my phone, as i have had to tether for work purposes (key worker) It’s a complete **** show not being able to get through to anyone on the phone. Sort it out 😠
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Lee Slater (@leeslater1990) reported from Norwich, England@SkyHelpTeam internet is down, told is was router have a new route set-up today and problem is back again! Are you having problems in Norwich?
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Lee Slater (@leeslater1990) reported from Norwich, England@SkyHelpTeam are there current internet issues in Norwich (NR1) have lost connection about half an hour ago and it hasn’t come back?
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Merv Honeywood (@mervhoneywood) reported from Bungay, England@SkyHelpTeam any issues with broadband in NR35? Seem to be unable to connect suddenly.
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jimmy cobbett (@jimmycobbett) reported from Norwich, England@SkyHelpTeam I’m not happy with your customer services,my engineer hasn’t shown up today to install my tv and I’ve been on hold for 1hour45minutes!!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Miss Handsome Pants (@Trev_Ange) reported@jammierooroo @SkyUK I worked in a B.T. call centre after Uni in the 90s. The culture then was cold call and Sell, Sell, Sell. We were tethered to those headsets like battery chicken, calls monitored and sometimes messages mid-call instructing operators of hook language to secure sales. It was awful
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Julie Ivers (@jiver66) reported@jammierooroo @SkyUK ****** are they still doing that? I helped an elderly lady over 15yrs ago fight against Sky for the same reason! I've personally never had and never will have a Sky subscription, they're rip off merchants in my eyes. Heck I don't even watch TV any more, don't have one.
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Caroline (@Carolin73927687) reported@jammierooroo @SkyUK I’ve been without broadband for 3 weeks and no closer to getting it turned on. Can’t speak to anyone unless you threaten to cancel @SkyUK the worst service and if I could I’d leave. If it’s not sorted soon I will be
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Andy (@SepLad) reported@jammierooroo @SkyUK Sky has a bad reputation when it comes to renewals/contracts
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Lisa (@loverlyliza) reported@jammierooroo @SkyUK There must be a 14 day cooling off period for her to cancel. Get her another provider. It’s pretty simple these days. Unacceptable. Poor lady. Appalling from Sky.
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Kelly Blakely (@Blakely1970K) reported@jammierooroo @PetuniaSmith6 @SkyUK This is what they do,their customer services are really pushy and come across as very intimidating.Before you know it you are talked into taking a package that you dont want or need.Tried the same with my brother in law who has a learning disability,easy prey unfortunately.
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TheFluffster1 (@TheFluffster1) reported@jammierooroo @SkyUK Do take a look at the distance selling regulations under the Consumer Rights Act if needs be. There's a right to cancel within 14 days. Sky should be fully aware of this.
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Winston Smith (@kinlochleven7) reported@jammierooroo @Su15100307 @SkyUK And then spend 20+ mins in a queue listening to piped music before losing the will to live and hanging up. If you can add packages online then you should be able to cancel / remove them online too
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One Cal (@cal52612) reported@jammierooroo @lisareality1 @SkyUK I'm going through same with VM , promised over 300 on Internet connection barely reaching 50 but according to them its over 200 and not a problem, I've even explained to them its no good measuring to Dublin where the server is,measure from the property in the North East, useless
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Glyn-Oh behave! 🏴🇬🇧 'Wabbit'🦖🌹 (@GlynisSpencer) reported@jammierooroo @JamesMillerHi @SkyUK Sit with her while she calls them back. Put it on speakerphone, so you can hear. The contract was made over the phone. That is distance selling. She has a 14 day cooling off period to cancel it.