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Sky outages and service status in Norwich, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 5 outage signals in the last 24 hours around Norwich, including 5 direct reports.
  • The most common problems reported in this area mention TV, Phone, and Internet.
  • The most recent signal from this area was received Aug 13, 11:06 PM GMT+1.
  • 50% TV (50%)
  • 38% Phone (38%)
  • 13% Internet (13%)

The latest reports from users having issues in Norwich come from postal codes NR1 , NR3 , NR5 , NR7 , NR11 and NR2 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 03:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Norwich, England

The most recent Sky outage reports came from the following cities: Norwich.

CityProblem TypeReport Time
Norwich TV 10 hours ago
Norwich Phone 12 hours ago
Norwich Internet 13 hours ago
Norwich Phone 13 hours ago
Norwich Phone 13 hours ago
Norwich TV 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • concrete_afro
    Concrete_Afro (@concrete_afro) reported from Norwich, England

    @SkyHelpTeam Zero change! No channels available 'no satellite signal' how do I resolve this to start watching the service I'm paying an arm and a leg for?

  • Ethanthecanary
    Ethan Clegg #EC27 (@Ethanthecanary) reported from Taverham, England

    @Prolific_Pogba @SkySportsPL @SkySports Whats the one where i laugh at you for a poor descion

  • brianpriest1
    brian priest (@brianpriest1) reported from Wymondham, England

    @PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    Seriously hacked off with the appalling broadband service that we are receiving from @SkyUK We are using the neighbours, i’m a key worker & rely on connection. Tried all of the “tips” to fix it, it doesn’t & i haven’t got unlimited time to wait on the phone!

  • ZumbaSarahJayne
    Sarah-Jayne (@ZumbaSarahJayne) reported from Taverham, England

    @Sophs1812 @SkyHelpTeam Ours is not working in NR8

  • canarycaz
    Caroline Clarke (@canarycaz) reported from Norwich, England

    @SkyHelpTeam Any issues in the NR1 area? Our broadband is out and diagnostics have said it is outside our house. Engineer booked but no indication on your website of any problems.

  • Mrs_Malteser
    Clare Sheldrake (@Mrs_Malteser) reported from Beccles, England

    After spending too long trying to speak to Sky, i got through. Was told there’s no issue with service to my home, it must be the “old” bit of plastic inside my home. £50 later for a new hub and a week’s wobbly service. Guess what? No internet 🤬 @SkyUK you can stick it, i’m off

  • Kjvincent1979
    Kev (@Kjvincent1979) reported from Costessey, England

    @SkyHelpTeam currently no Internet at home, please help as I need it for work

  • Kiddibox
    Kiddibox Surprise #SBS Winner 🎁 (@Kiddibox) reported from Norwich, England

    @SkyHelpTeam i have endless problems with my broadband dropping continuously dropping since last night and yet it keeps doing it today. Im trying to work from home but today seems impossible! Is there an issue i need to be aware of????

  • reece_durrant_
    Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, England

    So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?

  • shanebrown74
    Shane Brown (@shanebrown74) reported from Norwich, England

    Ok. It's one of those nights again. Let's take bets on how many times @SkyUK broadband is going down the night. I'm currently at 3 times in the last hour. #sky.

  • Debdoo44
    Blondie (@Debdoo44) reported from Norwich, England

    @SkyHelpTeam I need to cut my package back but I cannot get through to your customer service . 20min wait when I am on my mobile. No thanks.

  • Ethanthecanary
    Ethan Clegg #EC27 (@Ethanthecanary) reported from Taverham, England

    @Prolific_Pogba @SkySportsPL @SkySports Na maddison Pogba is a stupid haircut silly dancing 90 million social media addict flop

  • andysegon
    Andy Segon (@andysegon) reported from Hethersett, England

    @SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.

  • SamHowlett6
    Sam Howlett (@SamHowlett6) reported from Mulbarton, England

    @SkyHelpTeam I have called up you guys after you never call me back , and have spent over 2 hours on the phone and yet I still have a brand new phone that doesn’t receive calls without dropping!

  • bunker_monkey
    Michael (@bunker_monkey) reported from Norwich, England

    Getting rather annoyed, @SkyHelpTeam No show from @DPDgroup_news when Hub was due 12-1pm today. Now tracking not working......

  • concrete_afro
    Darren C (@concrete_afro) reported from Norwich, England

    Hi @SkyHelpTeam @skytv what happens when none of your channels are available to view. When I reset the box countless times, unplug and plug in cables and still none of your channels work.. but you still charge me for this service?

  • mervhoneywood
    Merv Honeywood (@mervhoneywood) reported from Bungay, England

    @SkyHelpTeam any issues with broadband in NR35? Seem to be unable to connect suddenly.

  • shanebrown74
    Shane Brown (@shanebrown74) reported from Norwich, England

    @LucyriPhd @SkyUK It dies often go down at this time of night. But would be nice if there was warning. Oddly, the box is marked as if everything is ok. Normally it's a yellow light.

  • ChrisElliott66
    Chris Elliott 💙NHS (@ChrisElliott66) reported from Norwich, England

    Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • BonMahomesx
    B o n (@BonMahomesx) reported

    @SkyHelpTeam hi whats going on with your network? I cant call, text or use my data? My family are having the same issue

  • FireSlugs
    FireSlugs (@FireSlugs) reported

    @cxdi55 @skytv @SkyHelpTeam Man it's 2026, use the damn internet and find your way out of paying a load. Its not hard

  • Sir56ALot
    Dave W (@Sir56ALot) reported

    @cxdi55 @skytv @SkyHelpTeam I can’t even cancel mine. Been with them 11 years, decided to move away from Sky, but at the last contract renewal they tied me in to the full package until July 2027. 130 quid and there’s nothing on that I want to watch that I can’t get on iPlayer, itvx or netflix

  • FarehamHammer
    Farehamhammer (@FarehamHammer) reported

    All gone quiet on the BIG Engels bid .Should I say PHANTOM BID .Engels is the equivalent as to when The Perve phoned SKYSPORTS and said Moyes had 30m for a striker .Then as now the money never existed !

  • Darren_Tay1
    Darren Tay (@Darren_Tay1) reported

    @cxdi55 @skytv @SkyHelpTeam Best thing you can do is change provider every 2 years, you get all the latest equipment, new customer prices, you just have to play them at their own game, loyalty gets you nowhere these days.

  • mikedeeble
    Mike Deeble (@mikedeeble) reported

    @SkyHelpTeam @niiciidee Whole family on sky mobile. A level result day no way of contacting each-other. Pay Sky what must be £300 a month Absolute joke of a service

  • dubster34
    Scott Hillier (@dubster34) reported

    @SkyHelpTeam AVOID THIS COMPANY ! Went for a Sky broadband contract. They made a mess of the outside of my house and now are refusing to do anything about it. Telling me it's my responsibility to get Openreach to fix it. Absolutely disgusting way to treat customers. Theyll see me in court

  • butlerstwittys
    Gary B (@butlerstwittys) reported

    @SkyUK @SkyHelpTeam Buzzing off everyone losing their **** because the network is down! The entitlement is laughable. It's not the end of the world for christs sake.

  • ScouseBouncy
    Scouse House Bouncy Music (@ScouseBouncy) reported

    @mb26026 @SkySports @virginmedia Yep and they still charge stupid money each month for it, whilst delivering such poor quality!

  • niiciidee
    Nici Donnelly (@niiciidee) reported

    @Matt5077 @SkyHelpTeam Mine’s still down