Sky Outage Report in Norwich, Norfolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Norwich come from postal codes NR99, NR3, NR4, NR5, NR7, NR1, NR13 and NR11.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Norwich, Norfolk, England
The most recent Sky outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
TV | |
| Norwich |
TV | |
| Norwich |
Wi-fi | |
| Norwich |
Total Blackout | |
| Norwich |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
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Kevin Vincent
(@Kjvincent1979) reported
from
Costessey, England
Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa
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Clare
(@Lareybird1576) reported
from
Beccles, England
Oh my good god!!! @SkyUK i have experienced appalling service for months.. you say its fixed, “give me” £150 compensation for it to turn into utter shite AGAIN!! I am a key worker, working from home. It is not good enough 😡😡
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Michał Bylicki
(@MichalBylicki) reported
from
Beccles, England
@NJS29212099 @SkySports Did John Terry got kicked out after incident with Anton Ferdinand. Did Suarez got ban for life? Cavani recently done similar how many games ban for him or a life time?
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Clare
(@Lareybird1576) reported
from
Beccles, England
@SkyHelpTeam No service.. so no wifi.. to be honest i don’t know why i tweeted, in my experience, you get a message saying DM us, you do, you get redirected and so it continues!
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Cristina
(@CRISTINAjj) reported
from
Thorpe St. Andrew, England
@SkyHelpTeam are there issues with the broadband? My speed all afternoon has been 4.3 Mbps, I can’t even open a picture.
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𝕃𝕠𝕦𝕚𝕤𝕖_𝕆𝔻𝕨𝕠𝕣𝕜𝕖𝕣
(@Louise_ODWorker) reported
from
Long Stratton, England
Well the @SkyHelpTeam appear to be getting a few more followers this evening! #skybroadband #broken #2020life
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emma gibbs
(@gibbles76) reported
from
Wroxham, England
@SkyHelpTeam can somebody please help me spoke to someone from sky last night gave me number to call as she believes I’m being billed wrong, keep calling and it says it will text me 😡not good enough
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
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FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME
(@FALCON678) reported
from
Norwich, England
@SkyHelpTeam hi my broadband is down again. Can you please let me know what is going on.
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Michał Bylicki
(@MichalBylicki) reported
from
Beccles, England
@BelfastKop196 @SkySports Did Suarez got ban forever or did Liverpool actually get a big fee for him from Barcelona 🤔 Anyway who was wearing a t-shirt to support Suarez after much worst incident with Evra?
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Clare
(@Lareybird1576) reported
from
Beccles, England
@SkyUK I (and half the country it seems) have endured appalling service for much of lockdown (which started ten months ago btw) and here we AGAIN with no service! I’m a key worker, WFH, this is not good enough 🤬
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Chris Elliott 💙NHS
(@ChrisElliott66) reported
from
Norwich, England
Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME
(@FALCON678) reported
from
Norwich, England
@FlareBlitzed @SkyHelpTeam Mine is down in Norwich
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Mark Green
(@Monkey_Shocks) reported
from
Norwich, England
@SkyHelpTeam my fathers account has been locked and he is unable to access sky go. I have phoned the number and it’s sending me I circles, due to covid my father is unable to contact you himself. Please help
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
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bugsscoobybunnydoo007
(@boytozsy1fan007) reported
from
Norwich, England
@SkyHelpTeam Been bad lazt mounth -5 / 7 dergress now verry cold norwich keeps going on of no saterlight signial doing head in thanks ????
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bugsscoobybunnydoo007
(@boytozsy1fan007) reported
from
Norwich, England
@SkyHelpTeam Norwich has flood warnning how i book one look my dish fix thank??????
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Rogers
(@emmaroj2) reported
Just been on to @SkyUK for almost 2 hours. Appalling customer service, very unhelpful, I am about to cancel my TV, broadband and mobile with them. I am not paying for something that is not working!!!
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Nelle B
(@nellejb80) reported
@SkyHelpTeam just spent 45 mins on the phone sorting our broadband issues, and it's still not working! Keeps skipping in and out of connection, and has been for a month now! #fuming
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paul.noble
(@pnoble_lfc) reported
@SkyHelpTeam My phone doesn't work, your dm's is a bot, and I'm in USA so I can't log into my account to sort this. Please advise
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Bukko McBuckface
(@bukko25) reported
@SkyHelpTeam The Dolby atmos is the problem it doesn’t sound any different from a normal tv or immersive
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Josa Keyes
(@JosaKeyes) reported
@SkyHelpTeam I have called. No help Please check what is happening in W7 and let me know. Thanks
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Ben Duddington 7⃣8⃣
(@dudders78) reported
Hi @SkyUK is there an issue with the MySky app? For the last few days the main page won’t load and there is no functionality.
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Carley Tickner
(@CarleyTickner) reported
@SkyHelpTeam i have messaged you on here but keeps asking if am existing customer have put yes and then ask what is the reason from options below but no options?!
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Ashley Kirby
(@AshleyPow9) reported
@SkyHelpTeam Hi Sky, I still cant access Sky VIP in my app since switching to Sky glass. When I called to report the ongoing issue a few weeks ago, the woman said its a known fault. Still not working weeks on. Cant access rewards online either. Any news on fix?
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Ben Harte
(@BenHno1) reported
@SkyUK can you please look at your #SkyVIP app as it doesn't work, neither does the online help page for it
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Cassie Newman
(@CassieANewman1) reported
@SkyHelpTeam I’m not staying in again for 5hrs. The likelihood is the issue is with the connection box and not my end. Can someone not just contact openreach and find out what’s happening