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Sky outages and service status in Norwich, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • 67% Internet (67%)
  • 17% TV (17%)
  • 17% Phone (17%)

The latest reports from users having issues in Norwich come from postal codes NR1 , NR3 , NR4 and NR18 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 15: Problems at Sky

Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Norwich, England

The most recent Sky outage reports came from the following cities: Norwich.

CityProblem TypeReport Time
Norwich Internet 9 days ago
Norwich Internet 16 days ago
Norwich Internet 19 days ago
Norwich Internet 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • shanebrown74
    Shane Brown (@shanebrown74) reported from Norwich, England

    @SkyHelpTeam Not yet. Will call them tomorrow. Thanks for your help. Luckily I have a fire stick so can stream or use catch up.

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...

  • leeslater1990
    Lee Slater (@leeslater1990) reported from Norwich, England

    @SkyHelpTeam internet is down, told is was router have a new route set-up today and problem is back again! Are you having problems in Norwich?

  • Kiddibox
    Kiddibox Surprise #SBS Winner 🎁 (@Kiddibox) reported from Norwich, England

    @SkyHelpTeam i have endless problems with my broadband dropping continuously dropping since last night and yet it keeps doing it today. Im trying to work from home but today seems impossible! Is there an issue i need to be aware of????

  • Mrs_Malteser
    Clare Sheldrake (@Mrs_Malteser) reported from Beccles, England

    After spending too long trying to speak to Sky, i got through. Was told there’s no issue with service to my home, it must be the “old” bit of plastic inside my home. £50 later for a new hub and a week’s wobbly service. Guess what? No internet 🤬 @SkyUK you can stick it, i’m off

  • andysegon
    Andy Segon (@andysegon) reported from Hethersett, England

    @SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.

  • HawayLads
    Jonno (@HawayLads) reported from Hockering, England

    @76skelly @Jarvoefc @SkyUK @SkySports Mines been Free since Football stopped. All you have to do is cancel it on app or by calling. Was widely publicised mate.

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....

  • sharonmbowles
    Sharon Bowles (@sharonmbowles) reported from Cringleford, England

    This @SkySports Transfer Show is utter crap.

  • manek43509
    Kit Marsden (@manek43509) reported from Norwich, England

    very disappointing game last night. Now, I’m not usually one for the ‘Broadcasters hate us! They’re so biased!’ whingeing — but I can’t help but feel @SkySports’ post-match report describing yesterday’s defeat as ‘a hammer blow’ to our promotion hopes is a touch hysterical. #NCFC

  • davidccrown
    david crown (@davidccrown) reported from Attleborough, England

    @SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message

  • kev_cox84
    Kevin Cox (@kev_cox84) reported from Norwich, England

    Still waiting for @SkyUK to ring me back and sort out my tv deal... Terrible customer service so far!

  • Mrs_Malteser
    Clare Sheldrake (@Mrs_Malteser) reported from Beccles, England

    Once again i find myself without internet @SkyUK i have had no internet for 48 hrs and have all but used up my data on my phone, as i have had to tether for work purposes (key worker) It’s a complete **** show not being able to get through to anyone on the phone. Sort it out 😠

  • concrete_afro
    Darren C (@concrete_afro) reported from Norwich, England

    Hi @SkyHelpTeam @skytv what happens when none of your channels are available to view. When I reset the box countless times, unplug and plug in cables and still none of your channels work.. but you still charge me for this service?

  • Kjvincent1979
    Kev (@Kjvincent1979) reported from Costessey, England

    @SkyHelpTeam currently no Internet at home, please help as I need it for work

  • Debdoo44
    Blondie (@Debdoo44) reported from Norwich, England

    @SkyHelpTeam I need to cut my package back but I cannot get through to your customer service . 20min wait when I am on my mobile. No thanks.

  • leeslater1990
    Lee Slater (@leeslater1990) reported from Norwich, England

    @SkyHelpTeam are there current internet issues in Norwich (NR1) have lost connection about half an hour ago and it hasn’t come back?

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    Oh my good god!!! @SkyUK i have experienced appalling service for months.. you say its fixed, “give me” £150 compensation for it to turn into utter shite AGAIN!! I am a key worker, working from home. It is not good enough 😡😡

  • SamHowlett6
    Sam Howlett (@SamHowlett6) reported from Mulbarton, England

    So after getting the IPhone 11 promax with skymobile @SkyHelpTeam yet again I find myself with calls dropping and myself chasing them up for help!Clearly being with sky for 19 years plus doesn’t count for anything #CustomerLoyalty #worstnetwork should of stayed with @EE😟

  • gibbles76
    emma gibbs (@gibbles76) reported from Wroxham, England

    @SkyHelpTeam can somebody please help me spoke to someone from sky last night gave me number to call as she believes I’m being billed wrong, keep calling and it says it will text me 😡not good enough

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • FenStars
    FenStars 🇳🇴 (@FenStars) reported

    @SkySports 54.5% of SkySports viewership have never kicked a ball in the air and it shows.

  • GO661166
    Gino (@GO661166) reported

    @SkySports Enough time to down 2 tequillas and a six pack i guess 🍻

  • Ethanisraelite
    Ethan Greenwood (@Ethanisraelite) reported

    Really poor service from @SkyHelpTeam calling 03337593096 for moving home and line not working. Frustrating waste of time.

  • TeodorHristev
    Teodor Hristev 🇧🇬 (@TeodorHristev) reported

    @SkySports He was our coach, will never forgive the stupid yanks...

  • jmrydningen
    J. M. Rydningen (@jmrydningen) reported

    @swain_dog_ @F_Edits @SkySports It’s never a pen! Hence why it was ruled out! Regarding the cam/wire, the rules Are clear! The ball should’ve been stopped and dropped.

  • MohmedSheikh
    mohmed sheikh (@MohmedSheikh) reported

    @SkySports Cry about anything wen england score. How about talk about dodgy ref and var who support Argentina?

  • Adbo99
    Adam bamford (@Adbo99) reported

    @SkyUK I have to say Sky have the worst customer service I have ever dealt with. I am now 2 months and more without working broadband and all Skys doing. It’s like walking up a very muddy hill with flip flops on. 😱😱 should be ashamed of yourselves

  • scotsguy656
    Alex (@scotsguy656) reported

    @SkySports That is exactly why the US should never ever hold a world cup ever again.

  • JoaoG90
    Juan Camilo (@JoaoG90) reported

    @SkySports Eitherway, I won’t see the final if they help Argentina today. Which is very likely. They don’t deserve to be in the final, and they don’t deserve to be winners. We know FIFA already broke several rules in this world cup, this is SHAMEFUL

  • AtomicCule
    Scoops (@AtomicCule) reported

    @SkySports Yakin can try blame whoever he wants but the fact is Embolo made the braindead decision to dive when on a yellow card. He got himself sent off trying to cheat. He let his teammates + country down.