Sky outages and service status in Norwich, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Norwich, including 1 direct report.
- The most common problems reported in this area mention TV, Phone, and Internet.
- The most recent signal from this area was received Aug 26, 9:00 PM GMT+1.
- TV (38%)
- Phone (38%)
- Internet (25%)
The latest reports from users having issues in Norwich come from postal codes NR5 , NR1 , NR3 , NR99 and NR7 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 27: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Norwich, England
The most recent Sky outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
TV | 20 hours ago |
|
Norwich
|
Internet | 7 days ago |
|
Norwich
|
TV | 14 days ago |
|
Norwich
|
Phone | 14 days ago |
|
Norwich
|
Internet | 14 days ago |
|
Norwich
|
Phone | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Blondie (@Debdoo44) reported from Norwich, England@SkyHelpTeam I need to cut my package back but I cannot get through to your customer service . 20min wait when I am on my mobile. No thanks.
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Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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David M. Brear (@davidbrear) reported from Thorpe St. Andrew, EnglandWhoever did the UX and product design on the @SkyUK Q service needs locking up. Bloody terrible. The physical box is so under powered and the interfaces seem to be trying to make it difficult.
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Shane Brown (@shanebrown74) reported from Norwich, EnglandOk. It's one of those nights again. Let's take bets on how many times @SkyUK broadband is going down the night. I'm currently at 3 times in the last hour. #sky.
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Ethan Clegg #EC27 (@Ethanthecanary) reported from Taverham, England@Prolific_Pogba @SkySportsPL @SkySports Na maddison Pogba is a stupid haircut silly dancing 90 million social media addict flop
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Bekki Woolnough (@Sweetbexs23) reported from Beccles, EnglandExtremely unhappy that after being a customer with @SkyUK for a long time, in this current situation they are still expecting their loyal customers that have no income through the covid 19 situation to pay or be cut off. Disgusted!!
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harlingdave (@harlingdave) reported from Wymondham, EnglandSports Saturday is crap today clueless everyone including the presenter #sky #sportssaturday #skysports
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Tony Ablett (@ablett_tony) reported from Beccles, England@SkySports @SkyFootball Awful decision by the ref!!!
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Olwyn emerson (@EmersonOlwyn) reported from Norwich, England@AnthonyGair @AndrewYearsley @SkyUK @bt_uk Sadly not! After all my requests and complaints THEN they offered help! No #customercare
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Shane Brown (@shanebrown74) reported from Norwich, England@SkyHelpTeam Not yet. Will call them tomorrow. Thanks for your help. Luckily I have a fire stick so can stream or use catch up.
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Jonno (@HawayLads) reported from Hockering, England5 internet speed test all average about 9MBs. Sky speed test. "No problem brother all is well 16MBs" @SkyHelpTeam re set box moved it done everything it says online. Paying for Superfast broadband
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Clare (@Lareybird1576) reported from Beccles, England@SkyHelpTeam No service.. so no wifi.. to be honest i don’t know why i tweeted, in my experience, you get a message saying DM us, you do, you get redirected and so it continues!
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Stephanie Allen (@siatraining) reported from Norwich, England@SkyHelpTeam yet again I’m writing as I’ve had no response! Website says only you can solve this! Downloading films on Sky+ & error messsge: ‘insufficient credit on viewing card’ Please respond ! #3rdrequest #SkyTv #help
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jimmy cobbett (@jimmycobbett) reported from Norwich, England@SkyUK I’m not happy with your customer services! My engineer didn’t show today for my install and I’ve been on hold for 1hour 40minutes!!!
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Kevin Cox (@kev_cox84) reported from Norwich, EnglandStill waiting for @SkyUK to ring me back and sort out my tv deal... Terrible customer service so far!
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brian priest (@brianpriest1) reported from Wymondham, England@PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...
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Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
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Kev (@Kjvincent1979) reported from Costessey, England@SkyHelpTeam Internet down, issue in area. Can you help?
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Merv Honeywood (@mervhoneywood) reported from Bungay, England@SkyHelpTeam Are there issues in Suffolk with connection? Router keeps restarting so losing connection.
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emma gibbs (@gibbles76) reported from Wroxham, England@SkyHelpTeam can somebody please help me spoke to someone from sky last night gave me number to call as she believes I’m being billed wrong, keep calling and it says it will text me 😡not good enough
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Aj 🎯 (@ajmaxwell5) reported@_letsgoooooo @SkySports He fell off so bad
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JPW🇮🇪🇪🇺 (@jpwred316) reportedNever take carragher seriously. Ever since that spitting incident, he's been completely indoctrinated by @SkySports. Just wish @lfc black balled him too
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Father Chopmas (@TweetingChop) reported@tomkir12 Always found it strange that he never appears on skysports or anything like that like the others Always in his gaff or a sofa somewhere
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Tony Hardy (@hardyad_tony) reported@SkySports watching the York v Leeds Superleague game on + and the picture and sound quality is awful. For money I pay to subscribe and the fortunes you take I expect better!
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MRB (@MRB1892) reported@PricePaul67662 @ToonFan14 @SkySports It was never good in the first place
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GW (@GGWilliams72) reported@cdavo25 @virginmedia I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻
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🇬🇧 | 🏴 | VEGAS ₳D₳ Pool (@VEGAS_ADA_Pool) reportedWe're now at a stalement with @skyuk with no solution. I believe, very soon, i.e. days, they're simply going to turn off the copper phone line and giving us no way to contact a guy that just lost his wife and has Alzeheimers! Are they allowed to do this?
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Andy Myers (@djandymyers) reported@SkyHelpTeam Hi Sky. I’m a Stream customer. Full sports package. Should I not be able to access Sky Sports PL UHD? Seems its availability comes and goes. Any reason why? Would like to watch the channel in permanent UHD tbh, like all the Sports channels.
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Heather human rights now, no hierarchy, no borders (@heather09353201) reported@skinnywinger @SkySports My thoughts too. Their broadband is even worse. Customer service worse still.
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Ste mason lfc unbearable red 20 times champions.. (@Sm16Mason) reported@IRVCHESTER @SkySports One of your players went down during the injury time