Sky outages and service status in Norwich, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received Jul 6, 8:18 AM GMT+1.
- Internet (67%)
- TV (17%)
- Phone (17%)
The latest reports from users having issues in Norwich come from postal codes NR1 , NR3 , NR4 and NR18 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 12: Problems at Sky
Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Norwich, England
The most recent Sky outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
Internet | 7 days ago |
|
Norwich
|
Internet | 13 days ago |
|
Norwich
|
Internet | 16 days ago |
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Norwich
|
Internet | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Jamie Brett (@Jamie_Brett) reported from Norwich, EnglandPaul Merson is the worst 'pundit' on TV. Talks absolute crap all the time #SkySports
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Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
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FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME (@FALCON678) reported from Norwich, England@SkyHelpTeam hi my broadband is down again. Can you please let me know what is going on.
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Olwyn emerson (@EmersonOlwyn) reported from Costessey, England@u405mw2 Yes they tried to swing the blame onto me too! We knew it wasn’t ‘us’ as the phone was perfectly ok. After it happened 3 times we knew it was @SkyUK pulling a fast one so switched to another provider. No ‘wiring problems’ and super fast broadband now 👍
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Michał Bylicki (@MichalBylicki) reported from Beccles, England@BelfastKop196 @SkySports Did Suarez got ban forever or did Liverpool actually get a big fee for him from Barcelona 🤔 Anyway who was wearing a t-shirt to support Suarez after much worst incident with Evra?
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Sam Howlett (@SamHowlett6) reported from Mulbarton, EnglandSo after getting the IPhone 11 promax with skymobile @SkyHelpTeam yet again I find myself with calls dropping and myself chasing them up for help!Clearly being with sky for 19 years plus doesn’t count for anything #CustomerLoyalty #worstnetwork should of stayed with @EE😟
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jimmy cobbett (@jimmycobbett) reported from Norwich, England@SkyUK I’m not happy with your customer services! My engineer didn’t show today for my install and I’ve been on hold for 1hour 40minutes!!!
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bugsscoobybunnydoo007 (@boytozsy1fan007) reported from Norwich, England@SkyHelpTeam Norwich has flood warnning how i book one look my dish fix thank??????
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Clare (@Lareybird1576) reported from Beccles, EnglandSeriously hacked off with the appalling broadband service that we are receiving from @SkyUK We are using the neighbours, i’m a key worker & rely on connection. Tried all of the “tips” to fix it, it doesn’t & i haven’t got unlimited time to wait on the phone!
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Kevin Cox (@kev_cox84) reported from Norwich, EnglandStill waiting for @SkyUK to ring me back and sort out my tv deal... Terrible customer service so far!
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Alex Topley (@AlexTopley92) reported from Norwich, England**** sake @SkySports do you want to **** @NorwichCityFC off any more?
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Kevin Vincent (@Kjvincent1979) reported from Costessey, EnglandThank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa
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Patrick Snowsell (@Paterick1975) reported from Hethersett, England@SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me
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Clare Sheldrake (@Mrs_Malteser) reported from Beccles, EnglandAfter spending too long trying to speak to Sky, i got through. Was told there’s no issue with service to my home, it must be the “old” bit of plastic inside my home. £50 later for a new hub and a week’s wobbly service. Guess what? No internet 🤬 @SkyUK you can stick it, i’m off
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Kiddibox Surprise #SBS Winner 🎁 (@Kiddibox) reported from Norwich, England@SkyHelpTeam i have endless problems with my broadband dropping continuously dropping since last night and yet it keeps doing it today. Im trying to work from home but today seems impossible! Is there an issue i need to be aware of????
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Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England@BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken
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Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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Charlie (@CharlieDugdale2) reported from Norwich, England@SkyHelpTeam Cancelling and getting Virgin active tomorrow, been awful for ages
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Clare Sheldrake (@Mrs_Malteser) reported from Beccles, EnglandOnce again i find myself without internet @SkyUK i have had no internet for 48 hrs and have all but used up my data on my phone, as i have had to tether for work purposes (key worker) It’s a complete **** show not being able to get through to anyone on the phone. Sort it out 😠
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Ross © (@rosscork55) reported from Norwich, England@SkyHelpTeam your service today has been utter poor! I’ve called 5 times sent a private chat over and still no help. I’ve had enough now.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gist Hubz (@GistHubz) reported@SkySports Switzerland matched Argentina for large spells. Playing with 10 men against a team of that quality is an almost impossible task. However, football needs consistency. If Embolo's incident led to a red card, fans deserve to know why similar challenges often go unpunished.
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Steve Maslin (@SteveMaslinG) reported@MichelleBeckett @SkyUK @VodafoneUK My 88 year old Mum was in hospital 6 weeks, Dad called her every day until Virgin Media cut off his phone without warning. Dad never missed a bill but they said he had exceeded his limit. When I complained their rep shouted "It's for their protection". Virgin Media are scum.
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Tom Wood (@TomPne77) reported@macmisanthrope @SkySports Oh well evens itself out.... Youll be telling me Kane wasnt fouled in the build up to Norways goal. Makes up for all the times weve been on the recieving end of bad calls...Mardonnas Hand, Lampards ruled out goal to name 2..
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Wendy Ostia Antica 💚🤍💜 (@WendyHarrisonMa) reported@MichelleBeckett @SkyUK @VodafoneUK We had so many problems with EE when my dad died in October 2025. Apparently death does not terminate his contract with them, we are having to carry on paying for his sports package until the end of the 2 year contract, as I own the house. Outrageous!
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George Hyde (@Hydie1) reported@SkyHelpTeam recently my internet and TV have been shocking, not loading pausing to load, shocking picture , slow speed . Why is this? I pay a lot a month for this shocking quality
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Anthony Quinlan (@Figric) reported@Wiglanta1971 @SkyBroadband @SkyHelpTeam At least Sky atrocious customer service has always been garenteed.
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Gill (@gill_frost) reported@MichelleBeckett @SkyUK @VodafoneUK Thank you for sharing. I have been meaning to move from virgin media for a while because of their poor customer service and this has decided it for me.
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Tim McCarthy (@timmccrthy) reported@glenncoatsworth @SkySports Yeah, we ruined you speaking German something awful. Schmuck.
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LovelifeLoveLowe (@debbsno1) reported@MichelleBeckett @SkyUK @VodafoneUK They are the worst. Customer service ? HA ! Joke. Can't wait for my contract to end & get back to BT.
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Michael Knight (@_Michael_Spud_) reported@Hucklegooner @AdamTweddell00 @SkySports They're milking the ******. Pushing it out there, horrible company. Hope it goes bust but it won't because of tiktok videos like this that will help generate a few £££