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Sky outages and service status in Norwich, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Norwich, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received May 23, 10:04 AM GMT+1.
  • 40% Internet (40%)
  • 40% Wi-fi (40%)
  • 20% Phone (20%)

The latest reports from users having issues in Norwich come from postal codes NR2 , NR4 , NR1 and NR3 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 23: Problems at Sky

Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Norwich, England

The most recent Sky outage reports came from the following cities: Norwich, and Beccles.

CityProblem TypeReport Time
Norwich Wi-fi 6 hours ago
Norwich Internet 1 day ago
Norwich Internet 4 days ago
Norwich Wi-fi 5 days ago
Norwich Phone 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • reece_durrant_
    Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, England

    So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?

  • gibbles76
    emma gibbs (@gibbles76) reported from Wroxham, England

    @SkyHelpTeam can somebody please help me spoke to someone from sky last night gave me number to call as she believes I’m being billed wrong, keep calling and it says it will text me 😡not good enough

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure

  • Kjvincent1979
    Kevin Vincent (@Kjvincent1979) reported from Costessey, England

    Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa

  • rosscork55
    Ross © (@rosscork55) reported from Norwich, England

    @SkyHelpTeam your service today has been utter poor! I’ve called 5 times sent a private chat over and still no help. I’ve had enough now.

  • sharonmbowles
    Sharon Bowles (@sharonmbowles) reported from Cringleford, England

    This @SkySports Transfer Show is utter crap.

  • concrete_afro
    Concrete_Afro (@concrete_afro) reported from Norwich, England

    @SkyHelpTeam Having problems with pictures on live TV - constantly breaking up/showing 'no satellite signal. We get no sky channels so don't think I should pay for a service I'm not getting. Pls help #skytv #noservice

  • AlexTopley92
    Alex Topley (@AlexTopley92) reported from Norwich, England

    **** sake @SkySports do you want to **** @NorwichCityFC off any more?

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    @SkyUK I (and half the country it seems) have endured appalling service for much of lockdown (which started ten months ago btw) and here we AGAIN with no service! I’m a key worker, WFH, this is not good enough 🤬

  • leeslater1990
    Lee Slater (@leeslater1990) reported from Norwich, England

    @SkyHelpTeam are there current internet issues in Norwich (NR1) have lost connection about half an hour ago and it hasn’t come back?

  • andysegon
    Andy Segon (@andysegon) reported from Hethersett, England

    @SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.

  • HawayLads
    Jonno (@HawayLads) reported from Hockering, England

    @76skelly @Jarvoefc @SkyUK @SkySports Mines been Free since Football stopped. All you have to do is cancel it on app or by calling. Was widely publicised mate.

  • dantheman2969
    Dan Castleton (@dantheman2969) reported from Reepham, England

    @PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like

  • Debdoo44
    Blondie (@Debdoo44) reported from Norwich, England

    @SkyHelpTeam I need to cut my package back but I cannot get through to your customer service . 20min wait when I am on my mobile. No thanks.

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    @SkyHelpTeam No service.. so no wifi.. to be honest i don’t know why i tweeted, in my experience, you get a message saying DM us, you do, you get redirected and so it continues!

  • Kiddibox
    Kiddibox Surprise #SBS Winner 🎁 (@Kiddibox) reported from Norwich, England

    @SkyHelpTeam i have endless problems with my broadband dropping continuously dropping since last night and yet it keeps doing it today. Im trying to work from home but today seems impossible! Is there an issue i need to be aware of????

  • canarycaz
    Caroline Clarke (@canarycaz) reported from Norwich, England

    @SkyHelpTeam Any issues in the NR1 area? Our broadband is out and diagnostics have said it is outside our house. Engineer booked but no indication on your website of any problems.

  • ZumbaSarahJayne
    Sarah-Jayne (@ZumbaSarahJayne) reported from Taverham, England

    @Sophs1812 @SkyHelpTeam Ours is not working in NR8

  • mervhoneywood
    Merv Honeywood (@mervhoneywood) reported from Bungay, England

    @SkyHelpTeam any issues with broadband in NR35? Seem to be unable to connect suddenly.

  • leeslater1990
    Lee Slater (@leeslater1990) reported from Norwich, England

    @SkyHelpTeam internet is down, told is was router have a new route set-up today and problem is back again! Are you having problems in Norwich?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • NeilPyne2
    Neil Pyne (@NeilPyne2) reported

    @SkySports @SkySportsNews There is only one problem there they wont

  • Thaneofnowhere
    TechnicalChemical84 (@Thaneofnowhere) reported

    @johnryder1888 @ScotlandSky @SkySports Support Ireland.

  • Jooonaathhann
    Jonathan (@Jooonaathhann) reported

    @TouchlineX @SkySports LOL I guess Phil should move to MLS and dominate that **** league so he can be picked for England

  • amyrichards03
    Amy Richards (@amyrichards03) reported

    @SkyHelpTeam can I have some help? I’ve DM’d.

  • kristophisonn
    Chris (@kristophisonn) reported

    @SkySports Happy to miss it the races are ****👍🏼

  • blackburnLiam1
    Liam Blackburn (@blackburnLiam1) reported

    @SkySports Parading a title they haven’t won yet is peak Arsenal. One bad night against PSG and it’s a very awkward bus ride.

  • fnlylsle
    FNLY LSLE (@fnlylsle) reported

    @SkySports I remember this guy he talked **** about arsenal signing Tomiyasu. ****** prick!

  • Middleditch89
    Eyesopen! (@Middleditch89) reported

    @SkySportsGolf @SkySports Get a Wayne Riley commentating, Paula and the rest are terrible

  • TheSpecialRed1
    Special Red (@TheSpecialRed1) reported

    @utd_cappie @ZaidBalll @SkySports Stop being stupid then.

  • johnmarshall888
    Johnny (@johnmarshall888) reported

    @SkySports Yeah well, just like always, he's talking crap!