Sky

Sky Outage Report in Norwich, Norfolk, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Norwich come from postal codes NR3, NR9 and NR99.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Norwich, Norfolk, England 09/18/2025 12:55

September 18: Problems at Sky

Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Norwich, Norfolk, England

The most recent Sky outage reports came from the following cities: Norwich and Wymondham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich TV
United KingdomNorwich TV
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken

  • minitown85 Neil Townsend (@minitown85) reported from Norwich, England

    Has Chris Coleman got a money on 1-0 or something. Keeps saying 1-0 is never enough over and over again! @SkySports #TOTSOU #SkySports #EPL

  • concrete_afro Concrete_Afro (@concrete_afro) reported from Norwich, England

    @SkyHelpTeam Zero change! No channels available 'no satellite signal' how do I resolve this to start watching the service I'm paying an arm and a leg for?

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....

  • concrete_afro Concrete_Afro (@concrete_afro) reported from Norwich, England

    @SkyHelpTeam Having problems with pictures on live TV - constantly breaking up/showing 'no satellite signal. We get no sky channels so don't think I should pay for a service I'm not getting. Pls help #skytv #noservice

  • Lareybird1576 Clare (@Lareybird1576) reported from Beccles, England

    @SkyHelpTeam No service.. so no wifi.. to be honest i don’t know why i tweeted, in my experience, you get a message saying DM us, you do, you get redirected and so it continues!

  • reece_durrant_ Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, England

    So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?

  • Lareybird1576 Clare (@Lareybird1576) reported from Beccles, England

    @SkyUK I (and half the country it seems) have endured appalling service for much of lockdown (which started ten months ago btw) and here we AGAIN with no service! I’m a key worker, WFH, this is not good enough 🤬

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure

  • Lareybird1576 Clare (@Lareybird1576) reported from Beccles, England

    Oh my good god!!! @SkyUK i have experienced appalling service for months.. you say its fixed, “give me” £150 compensation for it to turn into utter shite AGAIN!! I am a key worker, working from home. It is not good enough 😡😡

  • ZumbaSarahJayne Sarah-Jayne (@ZumbaSarahJayne) reported from Taverham, England

    @Sophs1812 @SkyHelpTeam Ours is not working in NR8

  • dinglette1972 Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported from Norwich, England

    @GrumpyDad3 @SkySports Been saying this from time. African Twitter are the worst. Arsenal, Liverpool and Man Utd fans in particular.

  • ablett_tony Tony Ablett (@ablett_tony) reported from Beccles, England

    @SkySports @SkyFootball Awful decision by the ref!!!

  • Sweetbexs23 Bekki Woolnough (@Sweetbexs23) reported from Beccles, England

    @SkyUK is there broadband issues in Beccles, Suffolk at the moment please? Our router has had an orange light most of the afternoon and still no wifi?

  • brianpriest1 brian priest (@brianpriest1) reported from Wymondham, England

    @PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox

  • andysegon Andy Segon (@andysegon) reported from Hethersett, England

    @SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.

  • ChrisElliott66 Chris Elliott 💙NHS (@ChrisElliott66) reported from Norwich, England

    Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • dirtyprot3st ***** Prot3st (@dirtyprot3st) reported

    @SkySports Do we think anyone from Adidas actually knew what Merk means before approving this? Or maybe they knew, they just don’t give a **** because ‘Ooooo it’s Stormzy’?

  • gail_osborne Gail Osborne 😷 💙 (@gail_osborne) reported

    @SkyHelpTeam It’s the same content (Hawaii Five O) that as been repeated for years and has never requested a PIN before!

  • gail_osborne Gail Osborne 😷 💙 (@gail_osborne) reported

    @SkyHelpTeam Why now? I have been a customer for over 25years, so why now?

  • Chloejaneriaz Chloe (@Chloejaneriaz) reported

    Is @SkyUK mobile down?

  • FlashJords Greg Pikitis (@FlashJords) reported

    After thar stupid skysports ad, if Auba doesn't bag, I want him out.

  • angry_corner Mr Angry (@angry_corner) reported

    @SkyHelpTeam @bigscottlee This bot sums up the service really - absolute dogs mess! Imagine if a real person actually read people's replies/messages!

  • paul_mowat Paul Mowat (@paul_mowat) reported

    @SkyHelpTeam any idea when broadband will be fixed for Peterhead (AB42). Been down all day with fault in area and can't see a ETA of a fix anywhere.

  • JayBut707 Wes B (@JayBut707) reported

    @SkyUK It isn’t guaranteed to be £26 per month. “Prices may vary.” How? When? Is there a limit on the increase? Can the contract be terminated if the increase is for example greater than 20%? It may be a great deal. It may be poor. But we can’t tell from this.

  • AndrewLake18 Andrew Lake (@AndrewLake18) reported

    @SkyHelpTeam @SkyUK joined Sky in June 22 with the promise of a £50 prepaid Mastercard. 5 months on and multiple complaints and broken promises still not received. Very poor customer service!

  • TomHuds11209363 Tom Hudson (@TomHuds11209363) reported

    @SkyHelpTeam Hi, down in Rottingdean from 9am. Fine from 00:00 to 06:00 (Planned downtime). Is there a revised schedule?