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Sky outages and service status in Norwich, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Norwich, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received Jun 26, 7:46 PM GMT+1.
  • 50% Internet (50%)
  • 33% TV (33%)
  • 17% Phone (17%)

The latest reports from users having issues in Norwich come from postal codes NR1 , NR3 , NR18 , NR4 , NR99 and NR2 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 26: Problems at Sky

Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Norwich, England

The most recent Sky outage reports came from the following cities: Norwich.

CityProblem TypeReport Time
Norwich Internet 2 hours ago
Norwich Phone 8 days ago
Norwich TV 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • jimmycobbett
    jimmy cobbett (@jimmycobbett) reported from Norwich, England

    @SkyHelpTeam I’m not happy with your customer services,my engineer hasn’t shown up today to install my tv and I’ve been on hold for 1hour45minutes!!!

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox

  • SamHowlett6
    Sam Howlett (@SamHowlett6) reported from Mulbarton, England

    So after getting the IPhone 11 promax with skymobile @SkyHelpTeam yet again I find myself with calls dropping and myself chasing them up for help!Clearly being with sky for 19 years plus doesn’t count for anything #CustomerLoyalty #worstnetwork should of stayed with @EE😟

  • mervhoneywood
    Merv Honeywood (@mervhoneywood) reported from Bungay, England

    @SkyHelpTeam Are there issues in Suffolk with connection? Router keeps restarting so losing connection.

  • firemonkey38
    Jonathan Dove (@firemonkey38) reported from Rackheath, England

    @SkyHelpTeam @skysports Followed your instructions to pause sky sports online and it still tells me to ring you...can’t be that difficult and terrible customer service...surely I can do this online!

  • boytozsy1fan007
    bugsscoobybunnydoo007 (@boytozsy1fan007) reported from Norwich, England

    @SkyHelpTeam Been bad lazt mounth -5 / 7 dergress now verry cold norwich keeps going on of no saterlight signial doing head in thanks ????

  • Ethanthecanary
    Ethan Clegg #EC27 (@Ethanthecanary) reported from Taverham, England

    @Prolific_Pogba @SkySportsPL @SkySports Na maddison Pogba is a stupid haircut silly dancing 90 million social media addict flop

  • davidbrear
    David M. Brear (@davidbrear) reported from Thorpe St. Andrew, England

    Whoever did the UX and product design on the @SkyUK Q service needs locking up. Bloody terrible. The physical box is so under powered and the interfaces seem to be trying to make it difficult.

  • EmersonOlwyn
    Olwyn emerson (@EmersonOlwyn) reported from Costessey, England

    @u405mw2 Yes they tried to swing the blame onto me too! We knew it wasn’t ‘us’ as the phone was perfectly ok. After it happened 3 times we knew it was @SkyUK pulling a fast one so switched to another provider. No ‘wiring problems’ and super fast broadband now 👍

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure

  • Sweetbexs23
    Bekki Woolnough (@Sweetbexs23) reported from Beccles, England

    @SkyUK is there broadband issues in Beccles, Suffolk at the moment please? Our router has had an orange light most of the afternoon and still no wifi?

  • canarycaz
    Caroline Clarke (@canarycaz) reported from Norwich, England

    @SkyHelpTeam Any issues in the NR1 area? Our broadband is out and diagnostics have said it is outside our house. Engineer booked but no indication on your website of any problems.

  • siatraining
    Stephanie Allen (@siatraining) reported from Norwich, England

    @SkyHelpTeam yet again I’m writing as I’ve had no response! Website says only you can solve this! Downloading films on Sky+ & error messsge: ‘insufficient credit on viewing card’ Please respond ! #3rdrequest #SkyTv #help

  • leeslater1990
    Lee Slater (@leeslater1990) reported from Norwich, England

    @SkyHelpTeam internet is down, told is was router have a new route set-up today and problem is back again! Are you having problems in Norwich?

  • chris_egle
    Chrisegle (@chris_egle) reported from Easton, England

    @Extremekiter @SkySports offside and this hand ball bull shit is just so shit a last minute equaliser crowd go crazy then 3 minutes later it’s ruled no goal total joke, it’s killing the game end off #fumming

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....

  • HawayLads
    Jonno (@HawayLads) reported from Hockering, England

    @SkySportsBoxing @SkySports @jakepaul @KSIOlajidebt Who actually cares. If thats the shite you are churning out as boxing id rather cancel subscription.

  • HawayLads
    Jonno (@HawayLads) reported from Hockering, England

    @76skelly @Jarvoefc @SkyUK @SkySports Mines been Free since Football stopped. All you have to do is cancel it on app or by calling. Was widely publicised mate.

  • mervhoneywood
    Merv Honeywood (@mervhoneywood) reported from Bungay, England

    @SkyHelpTeam any issues with broadband in NR35? Seem to be unable to connect suddenly.

  • Jamie_Brett
    Jamie Brett (@Jamie_Brett) reported from Norwich, England

    Paul Merson is the worst 'pundit' on TV. Talks absolute crap all the time #SkySports

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RFC1872UK
    🇬🇧❤️🤍💙🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RFC1872UK) reported

    @Davidatha_10 @EwenDCameron The leagues by and he’s on holiday and you all seem to be missing a very crucial part of why he actually hasn’t spoken about the ****** of the league which is that if Celt*c fans hadn’t invaded the pitch then McInnes would’ve given an after match interview on SkySports where he would’ve spoken about it and he wouldn’t have been silent but he never got the opportunity to do as they invaded the pitch so that isn’t his fault and he doesn’t actually have to speak about it now as it’s been and gone. When I come to think of it, most managers don’t actually speak about things like that outside of TV interviews after the match. Some younger managers may put an instagram post but it’s mainly done via interviews on club socials or the media and as I said, the fact that doesn’t exist from him lies to two clubs, Cel*ic and Hearts. Heart’s social media and networking team should be the ones receiving the flak as it’s them that are responsible for putting out the club content.

  • bevjones55
    Bev (@bevjones55) reported

    @SkyHelpTeam @SkyHelpTeam I have an open complaint (Ref: KMM78061770V53871L0KM) because an advisor ghosted a promised callback. Your team texted me a link to log in, but I'm locked out of my account. I work in a hospital with NO breaks and cannot take calls. Please DM me

  • myk2602
    You Don’t Care (@myk2602) reported

    BREAKING NEWS!! Free to watch football racks up peak viewership. The country’s interested but don’t want to pay the stupid prices set by @SkySports, @NOW and @tntsports.

  • 1867Rus
    Rus 🦉 (@1867Rus) reported

    @SkyHelpTeam we seemingly have good broadband with you but our glass tv, and pucks seem to be buffering loads since our tv contract was paid off. Use the sky app but although 3 of our pucks show issues, sky determines our tvs are faulty?..

  • nattasswfc
    Nathan Blood (@nattasswfc) reported

    @SkyCricket @SkySports Would rather have Stokes and Atkinson back in the squad and Key sacked instead. He’s done an awful job.

  • K4MRXN20
    Kakarot (@K4MRXN20) reported

    @bouncergirl2 @channel5_tv @SkyUK Maybe if I get support and others ask like me it might happen?

  • Honeythedog1
    James Barbour (@Honeythedog1) reported

    @SkyUK I,m a Sky customer for 18yrs. My contract is up. Ruby at Sky made an offer. It wasn’t good enough so she passed me to retentions.Robin in Retentions said her best offer was a lot more than Ruby,s. she couldn’t match Ruby,s offer , computer said no.Unacceptable.

  • tonylon83
    Tony Longstaff (@tonylon83) reported

    @Ricky81D @SkyHelpTeam @skytv Totally agree. What annoys me most is if you go on the app you can sign up to any package there and then but if you want to cancel something you have to get in touch. Absolute joke.

  • joshb0507
    Joshgafc (@joshb0507) reported

    @leythdave @SkySports @SkySportsRL The coverage is atrocious they've treated RL like **** for years. Red button is so poor

  • Usergonefor2025
    ⭐ ⭐ (@Usergonefor2025) reported

    @TheBluesFeed @SkySports SAY SOMETHING WE DONT ALREADY KNOW FOR **** SAKE