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Sky outages and service status in Norwich, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • 57% Internet (57%)
  • 29% Wi-fi (29%)
  • 14% TV (14%)

The latest reports from users having issues in Norwich come from postal codes NR4 , NR2 , NR99 , NR1 and NR3 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 12: Problems at Sky

Sky is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Norwich, England

The most recent Sky outage reports came from the following cities: Norwich.

CityProblem TypeReport Time
Norwich TV 8 days ago
Norwich Internet 11 days ago
Norwich Internet 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • leeslater1990
    Lee Slater (@leeslater1990) reported from Norwich, England

    @SkyHelpTeam are there current internet issues in Norwich (NR1) have lost connection about half an hour ago and it hasn’t come back?

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    Seriously hacked off with the appalling broadband service that we are receiving from @SkyUK We are using the neighbours, i’m a key worker & rely on connection. Tried all of the “tips” to fix it, it doesn’t & i haven’t got unlimited time to wait on the phone!

  • jimmycobbett
    jimmy cobbett (@jimmycobbett) reported from Norwich, England

    @SkyUK I’m not happy with your customer services! My engineer didn’t show today for my install and I’ve been on hold for 1hour 40minutes!!!

  • concrete_afro
    Concrete_Afro (@concrete_afro) reported from Norwich, England

    @SkyHelpTeam Having problems with pictures on live TV - constantly breaking up/showing 'no satellite signal. We get no sky channels so don't think I should pay for a service I'm not getting. Pls help #skytv #noservice

  • reece_durrant_
    Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, England

    So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?

  • CharlieDugdale2
    Charlie (@CharlieDugdale2) reported from Norwich, England

    @SkyHelpTeam Cancelling and getting Virgin active tomorrow, been awful for ages

  • siatraining
    Stephanie Allen (@siatraining) reported from Norwich, England

    @SkyHelpTeam yet again I’m writing as I’ve had no response! Website says only you can solve this! Downloading films on Sky+ & error messsge: ‘insufficient credit on viewing card’ Please respond ! #3rdrequest #SkyTv #help

  • gibbles76
    emma gibbs (@gibbles76) reported from Wroxham, England

    @SkyHelpTeam can somebody please help me spoke to someone from sky last night gave me number to call as she believes I’m being billed wrong, keep calling and it says it will text me 😡not good enough

  • boytozsy1fan007
    bugsscoobybunnydoo007 (@boytozsy1fan007) reported from Norwich, England

    @SkyHelpTeam Norwich has flood warnning how i book one look my dish fix thank??????

  • SamHowlett6
    Sam Howlett (@SamHowlett6) reported from Mulbarton, England

    @SkyHelpTeam I have called up you guys after you never call me back , and have spent over 2 hours on the phone and yet I still have a brand new phone that doesn’t receive calls without dropping!

  • FALCON678
    FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME (@FALCON678) reported from Norwich, England

    @SkyHelpTeam hi my broadband is down again. Can you please let me know what is going on.

  • bunker_monkey
    Michael (@bunker_monkey) reported from Norwich, England

    Getting rather annoyed, @SkyHelpTeam No show from @DPDgroup_news when Hub was due 12-1pm today. Now tracking not working......

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....

  • minitown85
    Neil Townsend (@minitown85) reported from Norwich, England

    Has Chris Coleman got a money on 1-0 or something. Keeps saying 1-0 is never enough over and over again! @SkySports #TOTSOU #SkySports #EPL

  • Mrs_Malteser
    Clare Sheldrake (@Mrs_Malteser) reported from Beccles, England

    After spending too long trying to speak to Sky, i got through. Was told there’s no issue with service to my home, it must be the “old” bit of plastic inside my home. £50 later for a new hub and a week’s wobbly service. Guess what? No internet 🤬 @SkyUK you can stick it, i’m off

  • shanebrown74
    Shane Brown (@shanebrown74) reported from Norwich, England

    @SkyHelpTeam Not yet. Will call them tomorrow. Thanks for your help. Luckily I have a fire stick so can stream or use catch up.

  • HawayLads
    Jonno (@HawayLads) reported from Hockering, England

    @SkySportsBoxing @SkySports @jakepaul @KSIOlajidebt Who actually cares. If thats the shite you are churning out as boxing id rather cancel subscription.

  • Kjvincent1979
    Kev (@Kjvincent1979) reported from Costessey, England

    @SkyHelpTeam Internet down, issue in area. Can you help?

  • SamClark1985
    Sam Clark (@SamClark1985) reported from Norwich, England

    @SkyHelpTeam Using an ipad. App is upto date and login details are all correct

  • SamHowlett6
    Sam Howlett (@SamHowlett6) reported from Mulbarton, England

    So after getting the IPhone 11 promax with skymobile @SkyHelpTeam yet again I find myself with calls dropping and myself chasing them up for help!Clearly being with sky for 19 years plus doesn’t count for anything #CustomerLoyalty #worstnetwork should of stayed with @EE😟

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • YourAulDol5v
    Séamus 🇮🇪☘️🏋️‍♀️🦍⚽️ (@YourAulDol5v) reported

    I switched over to the Formula One TV channel from Sky Sports Main event on my fully legal streaming service, and it’s like watching Formula One growing up, no digital prostitutes #F1 #skysports

  • mazzaVmix
    Mazza (@mazzaVmix) reported

    @SkyHelpTeam Have tried the other options you suggest. In fact, I’ve been trying them for 2 weeks! Appalling customer service.

  • GoldingsRenee
    ReneeB (@GoldingsRenee) reported

    @SJbrigante Toto was IN with F1 higher ups & FIA to deny Lewis the 8th title. He too didn't want Lewis to surpass Michael as he's been ill in bed since 2013. Ecclestone said it boldly in his Skysports interview that Lewis will never win the 8th title as "they're preserving Michael's legacy"

  • marsboyle
    marion boyle (@marsboyle) reported

    @SkyUK why have you cancelled help team and using an outdated bot🤬 I want someone to phone me im furious 🤬

  • UTDTomyy
    Tomyy (@UTDTomyy) reported

    @SkySports @SkyFootball They can never After what ATM did to Madrid? That humiliation

  • OhLottie
    Claire Lotriet 🌞 #ubuntu (@OhLottie) reported

    @NickOzOz @SkyUK I do very much support my staff with things like – feels like you’re implying I don’t. I can’t arrange my time around this one. It needs to be done quickly and I can’t rearrange my diary today or Monday. I hear your point but things aren’t always black and white.

  • WaylanderGbr
    Alphonso (@WaylanderGbr) reported

    @SkySportsNews having womans football shoved down our throats is a great reason to not bother with skysports.. make a womans page and bore off.

  • Chase_The_Juice
    Juicy (@Chase_The_Juice) reported

    @totalBarca @SkySports A move for De Bruyne would’ve been great like 5 years ago. Now it’s not so sensational because he’s not the same! You can never trust players coming from Serie A. The Serie A tax is real and a lot of players from that league struggle when they leave ❌

  • spokeninjest
    Joe Wrigley (@spokeninjest) reported

    @BBCSport Do football players know how much they are letting down fans by time wasting and play acting? It’s a disgrace. @SkySports

  • PantherAS90
    andrew 🌑🌐 (@PantherAS90) reported

    Why is it a nightmare to contact @SkyUK, you offer products but no actual human to help 🙄