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Sky outages and service status in Norwich, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • 33% Internet (33%)
  • 33% TV (33%)
  • 33% Phone (33%)

The latest reports from users having issues in Norwich come from postal codes NR2 , NR7 and NR1 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 12: Problems at Sky

Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Norwich, England

The most recent Sky outage reports came from the following cities: Norwich, and Beccles.

CityProblem TypeReport Time
Norwich Phone 10 days ago
Norwich TV 20 days ago
Norwich Internet 20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • shanebrown74
    Shane Brown (@shanebrown74) reported from Norwich, England

    @SkyHelpTeam Not yet. Will call them tomorrow. Thanks for your help. Luckily I have a fire stick so can stream or use catch up.

  • MichalBylicki
    Michał Bylicki (@MichalBylicki) reported from Beccles, England

    @NJS29212099 @SkySports Did John Terry got kicked out after incident with Anton Ferdinand. Did Suarez got ban for life? Cavani recently done similar how many games ban for him or a life time?

  • SamHowlett6
    Sam Howlett (@SamHowlett6) reported from Mulbarton, England

    So after getting the IPhone 11 promax with skymobile @SkyHelpTeam yet again I find myself with calls dropping and myself chasing them up for help!Clearly being with sky for 19 years plus doesn’t count for anything #CustomerLoyalty #worstnetwork should of stayed with @EE😟

  • firemonkey38
    Jonathan Dove (@firemonkey38) reported from Rackheath, England

    @SkyHelpTeam @skysports Followed your instructions to pause sky sports online and it still tells me to ring you...can’t be that difficult and terrible customer service...surely I can do this online!

  • Debdoo44
    Blondie (@Debdoo44) reported from Norwich, England

    @SkyHelpTeam I need to cut my package back but I cannot get through to your customer service . 20min wait when I am on my mobile. No thanks.

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    Oh my good god!!! @SkyUK i have experienced appalling service for months.. you say its fixed, “give me” £150 compensation for it to turn into utter shite AGAIN!! I am a key worker, working from home. It is not good enough 😡😡

  • shanebrown74
    Shane Brown (@shanebrown74) reported from Norwich, England

    Ok. It's one of those nights again. Let's take bets on how many times @SkyUK broadband is going down the night. I'm currently at 3 times in the last hour. #sky.

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken

  • andysegon
    Andy Segon (@andysegon) reported from Hethersett, England

    @SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.

  • SamClark1985
    Sam Clark (@SamClark1985) reported from Norwich, England

    @SkyHelpTeam Using an ipad. App is upto date and login details are all correct

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    @SkyUK I (and half the country it seems) have endured appalling service for much of lockdown (which started ten months ago btw) and here we AGAIN with no service! I’m a key worker, WFH, this is not good enough 🤬

  • ZumbaSarahJayne
    Sarah-Jayne (@ZumbaSarahJayne) reported from Taverham, England

    @Sophs1812 @SkyHelpTeam Ours is not working in NR8

  • rosscork55
    Ross © (@rosscork55) reported from Norwich, England

    @SkyHelpTeam your service today has been utter poor! I’ve called 5 times sent a private chat over and still no help. I’ve had enough now.

  • Louise_ODWorker
    𝕃𝕠𝕦𝕚𝕤𝕖_𝕆𝔻𝕨𝕠𝕣𝕜𝕖𝕣 (@Louise_ODWorker) reported from Long Stratton, England

    Well the @SkyHelpTeam appear to be getting a few more followers this evening! #skybroadband #broken #2020life

  • FALCON678
    FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME (@FALCON678) reported from Norwich, England

    @SkyHelpTeam hi my broadband is down again. Can you please let me know what is going on.

  • davidbrear
    David M. Brear (@davidbrear) reported from Thorpe St. Andrew, England

    Whoever did the UX and product design on the @SkyUK Q service needs locking up. Bloody terrible. The physical box is so under powered and the interfaces seem to be trying to make it difficult.

  • Kjvincent1979
    Kev (@Kjvincent1979) reported from Costessey, England

    @SkyHelpTeam please help, broadband issues again

  • ablett_tony
    Tony Ablett (@ablett_tony) reported from Beccles, England

    @SkySports @SkyFootball Awful decision by the ref!!!

  • EmersonOlwyn
    Olwyn emerson (@EmersonOlwyn) reported from Costessey, England

    @u405mw2 Yes they tried to swing the blame onto me too! We knew it wasn’t ‘us’ as the phone was perfectly ok. After it happened 3 times we knew it was @SkyUK pulling a fast one so switched to another provider. No ‘wiring problems’ and super fast broadband now 👍

  • Monkey_Shocks
    Mark Green (@Monkey_Shocks) reported from Norwich, England

    @SkyHelpTeam my fathers account has been locked and he is unable to access sky go. I have phoned the number and it’s sending me I circles, due to covid my father is unable to contact you himself. Please help

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jesssbristow
    Jess (@jesssbristow) reported

    Is SNL UK broken for anyone else? @SkyUK

  • YungFhelaHnd07
    YungFhela HND🚀 (@YungFhelaHnd07) reported

    @theMadridZone @SkySports I hope we have a great outcome at the end. Let’s hope he comes back and fix the problems

  • ASViking
    ⚫⚪⚫⭐Bonkers Dog ↙️ (@ASViking) reported

    @Lee_2677 @CRVisuals_ Every player is up for sale, mostly engineered by Skysports. They don't like 'slow news days'

  • duckgrape3000
    igor (@duckgrape3000) reported

    @BorgeEmil @SkySports Yeah so the fixture congestion destroys the newly promoted team and sends them straight back down 🚮

  • PacittiGina
    Gina Pacitti (@PacittiGina) reported

    @SkySports PLEASE can you find a better commentator for the tennis programme than Jamie Murray .. sorry to say but he is terrible , boring , .. hope we are not going to have to listen to him for more tournaments and especially Roland Garros ..

  • Reddevil19721
    Reddevil1972 (@Reddevil19721) reported

    @Galaxy123124 @centregoals @SkySports On paper! Revenues go up and down..

  • Leopold_Cutler
    Leopold&Cutler (@Leopold_Cutler) reported

    Hi @SkySports not sure if you can help, but I think #fanzone is somehow stuck on my audio of this #spursleeds game......if that's still a thing? As a #lufc fan i'd have preferred at least some impartial comms, not this hand wringing nonsense?

  • Lauranightowl
    LauraNightOwl (@Lauranightowl) reported

    @BethRigby What a useless hack you are. You make me want to cancel my @SkyUK subscription

  • grok
    Grok (@grok) reported

    @Engr_nu_el @SkySports An online petition like this with 30M+ signatures shows deep fan frustration with Mbappé—stemming from injuries, his recent holiday, and Real Madrid's trophy drought despite his goals. It creates public pressure and bad PR, but these rarely force club action. Contracts, massive transfer costs, and performance matter more than petitions (often inflated with duplicates/bots). It's venting, not a binding vote.

  • SirVondia
    Vondia (@SirVondia) reported

    @SkySports **** all this just let only the nr. 1&2 of every country compete in de CL. Or just change the name of the tournament this has nothing to do with champions anymore.