Sky Outage Report in Norwich, Norfolk, England
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The latest reports from users having issues in Norwich come from postal codes NR1 and NR2.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Norwich, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Norwich, Norfolk, England
The most recent Sky outage reports came from the following cities: Norwich and Beccles.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Wi-fi | ||
| TV | ||
| TV | ||
| TV | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Mark Green
(@Monkey_Shocks) reported
from
Norwich, England
@SkyHelpTeam my fathers account has been locked and he is unable to access sky go. I have phoned the number and it’s sending me I circles, due to covid my father is unable to contact you himself. Please help
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
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Clare
(@Lareybird1576) reported
from
Beccles, England
@SkyUK I (and half the country it seems) have endured appalling service for much of lockdown (which started ten months ago btw) and here we AGAIN with no service! I’m a key worker, WFH, this is not good enough 🤬
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Clare
(@Lareybird1576) reported
from
Beccles, England
Oh my good god!!! @SkyUK i have experienced appalling service for months.. you say its fixed, “give me” £150 compensation for it to turn into utter shite AGAIN!! I am a key worker, working from home. It is not good enough 😡😡
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Clare
(@Lareybird1576) reported
from
Beccles, England
@SkyHelpTeam No service.. so no wifi.. to be honest i don’t know why i tweeted, in my experience, you get a message saying DM us, you do, you get redirected and so it continues!
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
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Tony Ablett
(@ablett_tony) reported
from
Beccles, England
@SkySports @SkyFootball Awful decision by the ref!!!
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FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME
(@FALCON678) reported
from
Norwich, England
@SkyHelpTeam hi my broadband is down again. Can you please let me know what is going on.
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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Chris Elliott 💙NHS
(@ChrisElliott66) reported
from
Norwich, England
Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option
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Bekki Woolnough
(@Sweetbexs23) reported
from
Beccles, England
@SkyUK is there broadband issues in Beccles, Suffolk at the moment please? Our router has had an orange light most of the afternoon and still no wifi?
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
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𝕃𝕠𝕦𝕚𝕤𝕖_𝕆𝔻𝕨𝕠𝕣𝕜𝕖𝕣
(@Louise_ODWorker) reported
from
Long Stratton, England
Well the @SkyHelpTeam appear to be getting a few more followers this evening! #skybroadband #broken #2020life
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bugsscoobybunnydoo007
(@boytozsy1fan007) reported
from
Norwich, England
@SkyHelpTeam Been bad lazt mounth -5 / 7 dergress now verry cold norwich keeps going on of no saterlight signial doing head in thanks ????
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
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FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME
(@FALCON678) reported
from
Norwich, England
@FlareBlitzed @SkyHelpTeam Mine is down in Norwich
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Michał Bylicki
(@MichalBylicki) reported
from
Beccles, England
@NJS29212099 @SkySports Did John Terry got kicked out after incident with Anton Ferdinand. Did Suarez got ban for life? Cavani recently done similar how many games ban for him or a life time?
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bugsscoobybunnydoo007
(@boytozsy1fan007) reported
from
Norwich, England
@SkyHelpTeam Norwich has flood warnning how i book one look my dish fix thank??????
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Neil Townsend
(@minitown85) reported
from
Norwich, England
Has Chris Coleman got a money on 1-0 or something. Keeps saying 1-0 is never enough over and over again! @SkySports #TOTSOU #SkySports #EPL
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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mark dean
(@mightymarkdean) reported
@SkyHelpTeam no satellite signal since New years eve please help I have a Sky Q box
-
Sky Help Team
(@7eventeen84) reported
@Werdna841 @SkyHelpTeam Hi AnDy, sorry to hear you’re having issues LOL. Sounds like a pain LOL. We’ll fix it when we can be ******.
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Epsilon
(@EpsilonNiner) reported
Because of @SkyUK's ****** and Openreach not doing ****, my start to 2023 is gonna be ****. Can't watch TV, can't stream or game, barely able to watch anything on my phone, and it's been like that since the 28th.
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Darren Ryding
(@rydingbicycles) reported
@H_Town_74 @MichaelBensonn @SkySports Sadly I agree. If it's easy I expect it to be like the Lopez fight where Loma struggled to find his range until the mid rounds. I don't think he'll take a lot of damage because he's so technical but he may struggle to assert himself.
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bud
(@divabud68) reported
When you leave @TalkTalk bcoz of their Customer service and go to @SkyUK to find out its worse 🤔😭
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Natalie Sanchez
(@NatSanchita) reported
@SkyHelpTeam hello my remote control for my sky q box is suddenly not working. How do I get a new one?
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🥀FreeLife🥀
(@djflyfree) reported
@MichaelBensonn @SkySports I wish y’all stop with these updates the only announcement we want is the contracts are signed the deal is done other that that don’t tell us **** else
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shay d
(@shamusdoherty) reported
Between @paramountplus and @SkyHelpTeam customer service shocking from cancelling orders from a year ago and now an error code to actually watch something for free they either want you to@jump through hoops or in todays case via Sky just want to wash their hands. VIP means nowt
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Thomas bowyer
(@Thomas12bowyer) reported
@Ravnkingshadow @SkyHelpTeam No after, but still no excuse for it, my family is paying for a service and it’s crap
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Zoe Lishman
(@lishylas) reported
@SkyHelpTeam So not all vip customers then. it wouldn’t be hard to change it so to mobile only customer this offer doesn’t show. Also I telephoned sky help yesterday who asked if I had sky tv, I said no. They checked with a colleague and said I had to get the offer via the Apple TV app