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Sky outages and service status in Norwich, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
  • The most common problems reported in this area mention TV, Phone, and Internet.
  • The most recent signal from this area was received Aug 20, 9:38 AM GMT+1.
  • 38% TV (38%)
  • 38% Phone (38%)
  • 25% Internet (25%)

The latest reports from users having issues in Norwich come from postal codes NR5 , NR1 , NR3 , NR7 and NR11 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 26: Problems at Sky

Sky is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Norwich, England

The most recent Sky outage reports came from the following cities: Norwich.

CityProblem TypeReport Time
Norwich Internet 6 days ago
Norwich TV 13 days ago
Norwich Phone 13 days ago
Norwich Internet 13 days ago
Norwich Phone 13 days ago
Norwich Phone 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • shanebrown74
    Shane Brown (@shanebrown74) reported from Norwich, England

    @LucyriPhd @SkyUK It dies often go down at this time of night. But would be nice if there was warning. Oddly, the box is marked as if everything is ok. Normally it's a yellow light.

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling

  • Kiddibox
    Kiddibox Surprise #SBS Winner 🎁 (@Kiddibox) reported from Norwich, England

    @SkyHelpTeam i have endless problems with my broadband dropping continuously dropping since last night and yet it keeps doing it today. Im trying to work from home but today seems impossible! Is there an issue i need to be aware of????

  • Mrs_Malteser
    Clare Sheldrake (@Mrs_Malteser) reported from Beccles, England

    After spending too long trying to speak to Sky, i got through. Was told there’s no issue with service to my home, it must be the “old” bit of plastic inside my home. £50 later for a new hub and a week’s wobbly service. Guess what? No internet 🤬 @SkyUK you can stick it, i’m off

  • reece_durrant_
    Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, England

    So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?

  • concrete_afro
    Darren C (@concrete_afro) reported from Norwich, England

    Hi @SkyHelpTeam @skytv what happens when none of your channels are available to view. When I reset the box countless times, unplug and plug in cables and still none of your channels work.. but you still charge me for this service?

  • EmersonOlwyn
    Olwyn emerson (@EmersonOlwyn) reported from Costessey, England

    @u405mw2 Yes they tried to swing the blame onto me too! We knew it wasn’t ‘us’ as the phone was perfectly ok. After it happened 3 times we knew it was @SkyUK pulling a fast one so switched to another provider. No ‘wiring problems’ and super fast broadband now 👍

  • SamClark1985
    Sam Clark (@SamClark1985) reported from Norwich, England

    @SkyHelpTeam Using an ipad. App is upto date and login details are all correct

  • brianpriest1
    brian priest (@brianpriest1) reported from Wymondham, England

    @PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...

  • dantheman2969
    Dan Castleton (@dantheman2969) reported from Reepham, England

    @PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like

  • Monkey_Shocks
    Mark Green (@Monkey_Shocks) reported from Norwich, England

    @SkyHelpTeam my fathers account has been locked and he is unable to access sky go. I have phoned the number and it’s sending me I circles, due to covid my father is unable to contact you himself. Please help

  • MichalBylicki
    Michał Bylicki (@MichalBylicki) reported from Beccles, England

    @BelfastKop196 @SkySports Did Suarez got ban forever or did Liverpool actually get a big fee for him from Barcelona 🤔 Anyway who was wearing a t-shirt to support Suarez after much worst incident with Evra?

  • Sweetbexs23
    Bekki Woolnough (@Sweetbexs23) reported from Beccles, England

    @SkyUK is there broadband issues in Beccles, Suffolk at the moment please? Our router has had an orange light most of the afternoon and still no wifi?

  • boytozsy1fan007
    bugsscoobybunnydoo007 (@boytozsy1fan007) reported from Norwich, England

    @SkyHelpTeam Been bad lazt mounth -5 / 7 dergress now verry cold norwich keeps going on of no saterlight signial doing head in thanks ????

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....

  • Kjvincent1979
    Kev (@Kjvincent1979) reported from Costessey, England

    @SkyHelpTeam currently no Internet at home, please help as I need it for work

  • Kjvincent1979
    Kev (@Kjvincent1979) reported from Costessey, England

    @SkyHelpTeam Internet down, issue in area. Can you help?

  • Mrs_Malteser
    Clare Sheldrake (@Mrs_Malteser) reported from Beccles, England

    Once again i find myself without internet @SkyUK i have had no internet for 48 hrs and have all but used up my data on my phone, as i have had to tether for work purposes (key worker) It’s a complete **** show not being able to get through to anyone on the phone. Sort it out 😠

  • Paterick1975
    Patrick Snowsell (@Paterick1975) reported from Hethersett, England

    @SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JMS78
    James (@JMS78) reported

    @F1shyBob @SkySports Honestly had to turn sound off and watch on mute. God help us if he ever volunteers for Samaritans

  • CPaul089
    Paul C (@CPaul089) reported

    New season but i still ******* hate the half time interviews with players. What do you expect them to say? Just **** it off! @SkySports absolutely pointless crap.

  • CommieLebron
    LeDoe (@CommieLebron) reported

    @ShetlandRyan2 @curvaglobal @SkySports It’s not lost on me that will never happen FWIW. Hypothetically

  • JonExistsToday
    Jon Murphy, Officially Unofficial!  (@JonExistsToday) reported

    Hey @SkyUK you know people hate sky sports+, so would you like to explain to me why it is that, when I called because it was freezing every two seconds, your solution was to send a new box? Cancelling sky sports the second rugby season is over. Looking elsewhere.

  • OTownNBA
    otownnba (@OTownNBA) reported

    @j_macgeever @SkySportsNBA @SkySports Its possible, but I think they need more moves for that. Atm they a first round exit and it could be worse if Giannis's calf issues continue

  • InsomniaCharles
    RAS (@InsomniaCharles) reported

    @ToonFan14 @SkySports He hates Newcastle ever since he was sent off here and **** himself over Shearer.

  • tkralvarez
    Tracy (@tkralvarez) reported

    @SkySports Yuck. How awful that the alcoholism amd violence returns.

  • royalburgh1872
    The Loyal Frew (@royalburgh1872) reported

    WTF is this Saturday Social pish on @SkySports I’ve seen the Hibs boys video but this is hands down the worst thing filmed this week!

  • A_Roj88
    Aaron Rogers (@A_Roj88) reported

    I like the new @SkySports PL Highlights on the app… BUT… I don’t think it should be showing what’s about to happen at the bottom of the clip. (See pics) You find yourself WAITING for that’s person action because you ‘what’s coming’ Hopefully a fix🙏 But yeah good feature

  • nedxschneebly
    Emily 🏳️‍🌈 (@nedxschneebly) reported

    @SkyUK help me please - 0800 597 9843 called to sell Sky Protect, he asked for my sort code and account number so i hung up and called Sky and your call handler said no one has rung me today but he had all of my details?