Sky Outage Report in Norwich, Norfolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Norwich come from postal codes NR1, NR13 and NR5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Norwich, Norfolk, England
The most recent Sky outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
TV | |
| Norwich |
TV | |
| Norwich |
TV | |
| Norwich |
Total Blackout | |
| Norwich |
Wi-fi | |
| Norwich |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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bugsscoobybunnydoo007
(@boytozsy1fan007) reported
from
Norwich, England
@SkyHelpTeam Been bad lazt mounth -5 / 7 dergress now verry cold norwich keeps going on of no saterlight signial doing head in thanks ????
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FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME
(@FALCON678) reported
from
Norwich, England
@FlareBlitzed @SkyHelpTeam Mine is down in Norwich
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Clare
(@Lareybird1576) reported
from
Beccles, England
@SkyUK I (and half the country it seems) have endured appalling service for much of lockdown (which started ten months ago btw) and here we AGAIN with no service! I’m a key worker, WFH, this is not good enough 🤬
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Clare
(@Lareybird1576) reported
from
Beccles, England
@SkyHelpTeam No service.. so no wifi.. to be honest i don’t know why i tweeted, in my experience, you get a message saying DM us, you do, you get redirected and so it continues!
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Michał Bylicki
(@MichalBylicki) reported
from
Beccles, England
@NJS29212099 @SkySports Did John Terry got kicked out after incident with Anton Ferdinand. Did Suarez got ban for life? Cavani recently done similar how many games ban for him or a life time?
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𝕃𝕠𝕦𝕚𝕤𝕖_𝕆𝔻𝕨𝕠𝕣𝕜𝕖𝕣
(@Louise_ODWorker) reported
from
Long Stratton, England
Well the @SkyHelpTeam appear to be getting a few more followers this evening! #skybroadband #broken #2020life
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Kevin Vincent
(@Kjvincent1979) reported
from
Costessey, England
Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa
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Bekki Woolnough
(@Sweetbexs23) reported
from
Beccles, England
@SkyUK is there broadband issues in Beccles, Suffolk at the moment please? Our router has had an orange light most of the afternoon and still no wifi?
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
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FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME
(@FALCON678) reported
from
Norwich, England
@SkyHelpTeam hi my broadband is down again. Can you please let me know what is going on.
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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Mark Green
(@Monkey_Shocks) reported
from
Norwich, England
@SkyHelpTeam my fathers account has been locked and he is unable to access sky go. I have phoned the number and it’s sending me I circles, due to covid my father is unable to contact you himself. Please help
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Chris Elliott 💙NHS
(@ChrisElliott66) reported
from
Norwich, England
Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option
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bugsscoobybunnydoo007
(@boytozsy1fan007) reported
from
Norwich, England
@SkyHelpTeam Norwich has flood warnning how i book one look my dish fix thank??????
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
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Michał Bylicki
(@MichalBylicki) reported
from
Beccles, England
@BelfastKop196 @SkySports Did Suarez got ban forever or did Liverpool actually get a big fee for him from Barcelona 🤔 Anyway who was wearing a t-shirt to support Suarez after much worst incident with Evra?
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Clare
(@Lareybird1576) reported
from
Beccles, England
Oh my good god!!! @SkyUK i have experienced appalling service for months.. you say its fixed, “give me” £150 compensation for it to turn into utter shite AGAIN!! I am a key worker, working from home. It is not good enough 😡😡
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Harman
(@Srhm8809) reported
@Charlove_85 @SkyHelpTeam Same issue… seems to work on normal all 4 on smart tvs just seems to be a sky issue
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Nick_BD
(@Nick_BD) reported
@SkyHelpTeam hi guys question about moving. My contract ends in 2024 and I have to move. My new address doesn't have sky fibre.I might be able to get tv though but I'd rather not have 2 different providers, can I cancel both even if internet is only one I can't move?
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Javed Malik
(@javedmalik85) reported
@SkyHelpTeam ‘Updating system software’ error: updates for 10mins, then box restarts, has sky loading screen, then returns to ‘updating system’ screen. Tried turning box off for 5mins & restart. Please can someone help? Thanks
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David Green
(@Daveboy1972) reported
@SkyHelpTeam they call themselves sky help but far from it people do not waste your time
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Mike Jones
(@miiikejones) reported
@SkyHelpTeam @yahoomail my dad’s email has been hacked. He can’t get access / verify because everything has been changed. Your teams keep passing him around with very little help. Who can he speak to? It’s a Sky email managed by yahoo.
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The Great Autismo 🖤🤍
(@GreatAutismo1) reported
@Only1JB18 @PeterAbley4 @SkyHelpTeam kinda like my problem i had this morning i unplugged for 5 minutes then updated it i only got it set up at 8 this morning and then i had that problem 2 hours later
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Dean Nicholson 🇬🇧
(@DeanNic1978) reported
Why does @skysports have such a poor signal
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David robinson
(@Davidro97465779) reported
@SkyHelpTeam That’s ok I’m used to it now. When I first got glass it was awful, I stuck with it and it as improved but things have stalled now. I know many others who have the same problem as me . I’ll give it time .
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RN
(@roberti46943486) reported
@SkyHelpTeam What exactly can you do? If all you can do is tell me the phone number to call that doesn't help me. Our Sky landline isn't working. We have poor mobile reception. We phoned yesterday. We were told we would be called back this morning on my mobile. But you didn't.
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Gareth is @garethklose@mstdn.social
(@garethklose) reported
@SkyHelpTeam @SkyNewsTech hey folks I know your more contribution than distribution but you got any contacts who might be able to help with a potential weirdness on a syndication feed?