Sky Outage Report in Norwich, Norfolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Norwich come from postal codes NR99, NR3, NR4, NR5, NR7, NR1, NR13 and NR11.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (28%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Norwich, Norfolk, England
The most recent Sky outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
TV | |
| Norwich |
Wi-fi | |
| Norwich |
Total Blackout | |
| Norwich |
TV | |
| Norwich |
TV | |
| Norwich |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Kevin Vincent
(@Kjvincent1979) reported
from
Costessey, England
Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa
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Mark Green
(@Monkey_Shocks) reported
from
Norwich, England
@SkyHelpTeam my fathers account has been locked and he is unable to access sky go. I have phoned the number and it’s sending me I circles, due to covid my father is unable to contact you himself. Please help
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bugsscoobybunnydoo007
(@boytozsy1fan007) reported
from
Norwich, England
@SkyHelpTeam Been bad lazt mounth -5 / 7 dergress now verry cold norwich keeps going on of no saterlight signial doing head in thanks ????
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Chris Elliott 💙NHS
(@ChrisElliott66) reported
from
Norwich, England
Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option
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emma gibbs
(@gibbles76) reported
from
Wroxham, England
@SkyHelpTeam can somebody please help me spoke to someone from sky last night gave me number to call as she believes I’m being billed wrong, keep calling and it says it will text me 😡not good enough
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Clare
(@Lareybird1576) reported
from
Beccles, England
@SkyUK I (and half the country it seems) have endured appalling service for much of lockdown (which started ten months ago btw) and here we AGAIN with no service! I’m a key worker, WFH, this is not good enough 🤬
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken
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bugsscoobybunnydoo007
(@boytozsy1fan007) reported
from
Norwich, England
@SkyHelpTeam Norwich has flood warnning how i book one look my dish fix thank??????
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Clare
(@Lareybird1576) reported
from
Beccles, England
@SkyHelpTeam No service.. so no wifi.. to be honest i don’t know why i tweeted, in my experience, you get a message saying DM us, you do, you get redirected and so it continues!
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
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Clare
(@Lareybird1576) reported
from
Beccles, England
Oh my good god!!! @SkyUK i have experienced appalling service for months.. you say its fixed, “give me” £150 compensation for it to turn into utter shite AGAIN!! I am a key worker, working from home. It is not good enough 😡😡
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𝕃𝕠𝕦𝕚𝕤𝕖_𝕆𝔻𝕨𝕠𝕣𝕜𝕖𝕣
(@Louise_ODWorker) reported
from
Long Stratton, England
Well the @SkyHelpTeam appear to be getting a few more followers this evening! #skybroadband #broken #2020life
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Michał Bylicki
(@MichalBylicki) reported
from
Beccles, England
@NJS29212099 @SkySports Did John Terry got kicked out after incident with Anton Ferdinand. Did Suarez got ban for life? Cavani recently done similar how many games ban for him or a life time?
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FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME
(@FALCON678) reported
from
Norwich, England
@SkyHelpTeam hi my broadband is down again. Can you please let me know what is going on.
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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Michał Bylicki
(@MichalBylicki) reported
from
Beccles, England
@BelfastKop196 @SkySports Did Suarez got ban forever or did Liverpool actually get a big fee for him from Barcelona 🤔 Anyway who was wearing a t-shirt to support Suarez after much worst incident with Evra?
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
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FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME
(@FALCON678) reported
from
Norwich, England
@FlareBlitzed @SkyHelpTeam Mine is down in Norwich
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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joe bracken
(@joebracken33) reported
Spieth Spieth Spieth Spieth and more Spieth - he is never going to win this so why focus all the coverage on him @skysports #rbcheritage
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chris
(@_flashback1) reported
@SkyHelpTeam hi Sky, our sky glass is going completely black when trying to play from itv - could you help?
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Instaninja
(@Instaninja2) reported
@jackhammer883 @SkyHelpTeam totally agree, I looked on the down detector websites, they tell the real truth. Unless you speak to tier 2 or technical support then first level call handlers just try to appease you without accepting there is a fault.
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jackhammer
(@jackhammer883) reported
@SkyHelpTeam can someone at Sky at least tell us what’s going on ? No internet or Tv since 1.40pm today, eventually found a number to call and nobody even answers. Internet on then off oh back on again oh crap it’s away. All day I’ve had this.
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Mhmkrknn
(@mhmkrknn) reported
@SkySports friends, everything is very expensive here, inflation is very high 143% can you help me I'm looking for a job but I haven't found it yet I can't sell my phone because it's already a cheap phone
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Sally Ransom
(@sallyranny_) reported
@SkyHelpTeam My fiance is very very sad as he can't watch @SkySportsGolf due to no signal, with no discernible reason why not. I'm very very sad you're not here to help. Lots of sadness all round. Not cool.
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Peter
(@PeterWr52433075) reported
@SkyHelpTeam @Pompeyyoshi Same issue here. Very frustrating and hard to recommend skyglass to others with constant issues that take so long to get sorted
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Niko 🇺🇦
(@ktownniko) reported
@Coco_Travels @SkySports Yeah the fact they haven’t updated it the show a GOAL is piss poor.
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Richie Mc Millan
(@RichieMcM31) reported
@SkyHelpTeam can I have the number for broadband having problems with my bill I agreed on a new deal that would put my internet down checked my bill not to long ago i am not paying more because of a small fee that i can not see why i am getting charged for it admin fee
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Mat Jones
(@MatjonesPE) reported
@SkyUK @itvhub please sort your issues out on #skyglass . Over 2 weeks and can not stream anything.