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Sky outages and service status in Norwich, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received Jun 26, 10:40 PM GMT+1.
  • 50% Internet (50%)
  • 33% TV (33%)
  • 17% Phone (17%)

The latest reports from users having issues in Norwich come from postal codes NR4 , NR1 , NR3 , NR18 and NR99 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 28: Problems at Sky

Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Norwich, England

The most recent Sky outage reports came from the following cities: Norwich.

CityProblem TypeReport Time
Norwich Internet 2 days ago
Norwich Internet 2 days ago
Norwich Phone 10 days ago
Norwich TV 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • ChrisElliott66
    Chris Elliott 💙NHS (@ChrisElliott66) reported from Norwich, England

    Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option

  • shanebrown74
    Shane Brown (@shanebrown74) reported from Norwich, England

    @LucyriPhd @SkyUK It dies often go down at this time of night. But would be nice if there was warning. Oddly, the box is marked as if everything is ok. Normally it's a yellow light.

  • mervhoneywood
    Merv Honeywood (@mervhoneywood) reported from Bungay, England

    @SkyHelpTeam Are there issues in Suffolk with connection? Router keeps restarting so losing connection.

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken

  • reece_durrant_
    Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, England

    So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?

  • Monkey_Shocks
    Mark Green (@Monkey_Shocks) reported from Norwich, England

    @SkyHelpTeam my fathers account has been locked and he is unable to access sky go. I have phoned the number and it’s sending me I circles, due to covid my father is unable to contact you himself. Please help

  • firemonkey38
    Jonathan Dove (@firemonkey38) reported from Rackheath, England

    @SkyHelpTeam @Closey69 Still have to call Sky to cancel....bit of a joke to be honest...Sky making it as difficult as possible to cancel...terrible service!

  • mervhoneywood
    Merv Honeywood (@mervhoneywood) reported from Bungay, England

    @SkyHelpTeam any issues with broadband in NR35? Seem to be unable to connect suddenly.

  • Debdoo44
    Blondie (@Debdoo44) reported from Norwich, England

    @SkyHelpTeam I need to cut my package back but I cannot get through to your customer service . 20min wait when I am on my mobile. No thanks.

  • ZumbaSarahJayne
    Sarah-Jayne (@ZumbaSarahJayne) reported from Taverham, England

    @Sophs1812 @SkyHelpTeam Ours is not working in NR8

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    Oh my good god!!! @SkyUK i have experienced appalling service for months.. you say its fixed, “give me” £150 compensation for it to turn into utter shite AGAIN!! I am a key worker, working from home. It is not good enough 😡😡

  • EmersonOlwyn
    Olwyn emerson (@EmersonOlwyn) reported from Costessey, England

    @MrShove @SkyUK I left for very same reason. @SkyUK don’t understand the meaning of customer loyalty.

  • Ian_M1
    🔰 Ian 🔰 (@Ian_M1) reported from Norwich, England

    Hmm, @SkySports appear to have taken down the link. Maybe common sense will prevail #ncfc

  • CharlieDugdale2
    Charlie (@CharlieDugdale2) reported from Norwich, England

    @SkyHelpTeam Cancelling and getting Virgin active tomorrow, been awful for ages

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...

  • minitown85
    Neil Townsend (@minitown85) reported from Norwich, England

    Has Chris Coleman got a money on 1-0 or something. Keeps saying 1-0 is never enough over and over again! @SkySports #TOTSOU #SkySports #EPL

  • Kjvincent1979
    Kev (@Kjvincent1979) reported from Costessey, England

    @SkyHelpTeam please help, broadband issues again

  • EmersonOlwyn
    Olwyn emerson (@EmersonOlwyn) reported from Norwich, England

    @AnthonyGair @AndrewYearsley @SkyUK @bt_uk Sadly not! After all my requests and complaints THEN they offered help! No #customercare

  • FALCON678
    FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME (@FALCON678) reported from Norwich, England

    @SkyHelpTeam hi my broadband is down again. Can you please let me know what is going on.

  • Paterick1975
    Patrick Snowsell (@Paterick1975) reported from Hethersett, England

    @SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • hawkes13soozie
    Suzanne Hawkes (@hawkes13soozie) reported

    @pasteydave @SuperLeague @SkySports Great innit!! Had to watch on my iPad on Sky sports app. And we pay extortionate prices for Sky!!! Just like the RFL second class service!

  • anyi_jnr
    Call-Me-Alex (@anyi_jnr) reported

    I have received the worst customer service experience of my life from @SkyUk in the last 2 weeks. I subscribed for an internet broadband service since the 27th of May and up till now, I am unable to use the internet service. Contd in comment

  • RedEndMU
    RedEndMU (@RedEndMU) reported

    @IvXv @UnitedStandMUFC @SkySports They have no European football and players on high wages ? They fall into psr problems meaning they need to make money by selling players ?

  • PratyushP23
    Pratyush (@PratyushP23) reported

    Zee5 is so terrible it makes JioHotstar look like SkySports. Watching this WC free of cost (and guilt) for there would be no money going to p3doland from my end.

  • UTDTomyy
    Tomyy (@UTDTomyy) reported

    @SkySports @SkyFootball They can never After what ATM did to Madrid? That humiliation

  • cknze1
    Ken_ (@cknze1) reported

    @UnitedStandMUFC @SkySports Lewis Hall is the one with the tools to break down a low block through creative passing. We don’t need to compromise in this area at all.

  • GoldingsRenee
    ReneeB (@GoldingsRenee) reported

    @SJbrigante Toto was IN with F1 higher ups & FIA to deny Lewis the 8th title. He too didn't want Lewis to surpass Michael as he's been ill in bed since 2013. Ecclestone said it boldly in his Skysports interview that Lewis will never win the 8th title as "they're preserving Michael's legacy"

  • dollybb37
    Justine Green (@dollybb37) reported

    @danielsjourney1 @SkyHelpTeam Don’t believe them, we are in exactly the same position even with the boosters. Had 12 months of constant drop in service TV, constantly buffering when watching mini box. 5 different engineers been out. We’re going back to BT at the end of the month never had any issues with them

  • Oluwa_Idol
    Akeem Uzamot (@Oluwa_Idol) reported

    WTF is all these? Because clubs or skysports did graphic design or admins trying to Bants? We beat spurs home and away and took 4pts from Liverpool. What has all of these got to do with what's happening? 🤔

  • kassimon90
    Mr Simon (@kassimon90) reported

    @SkySports They are trying to build a narrative so that they can use it as way to attack Utd for every bad result, there are no easy fixtures in the EPL, esp promoted sides