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Sky outages and service status in Norwich, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • 33% Internet (33%)
  • 33% TV (33%)
  • 33% Phone (33%)

The latest reports from users having issues in Norwich come from postal codes NR2 , NR7 and NR1 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 11: Problems at Sky

Sky is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Norwich, England

The most recent Sky outage reports came from the following cities: Norwich, and Beccles.

CityProblem TypeReport Time
Norwich Phone 10 days ago
Norwich TV 20 days ago
Norwich Internet 20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • concrete_afro
    Darren C (@concrete_afro) reported from Norwich, England

    Hi @SkyHelpTeam @skytv what happens when none of your channels are available to view. When I reset the box countless times, unplug and plug in cables and still none of your channels work.. but you still charge me for this service?

  • shanebrown74
    Shane Brown (@shanebrown74) reported from Norwich, England

    Ok. It's one of those nights again. Let's take bets on how many times @SkyUK broadband is going down the night. I'm currently at 3 times in the last hour. #sky.

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox

  • SamHowlett6
    Sam Howlett (@SamHowlett6) reported from Mulbarton, England

    @SkyHelpTeam I have called up you guys after you never call me back , and have spent over 2 hours on the phone and yet I still have a brand new phone that doesn’t receive calls without dropping!

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...

  • rosscork55
    Ross © (@rosscork55) reported from Norwich, England

    @SkyHelpTeam your service today has been utter poor! I’ve called 5 times sent a private chat over and still no help. I’ve had enough now.

  • harlingdave
    harlingdave (@harlingdave) reported from Wymondham, England

    Sports Saturday is crap today clueless everyone including the presenter #sky #sportssaturday #skysports

  • Mrs_Malteser
    Clare Sheldrake (@Mrs_Malteser) reported from Beccles, England

    After spending too long trying to speak to Sky, i got through. Was told there’s no issue with service to my home, it must be the “old” bit of plastic inside my home. £50 later for a new hub and a week’s wobbly service. Guess what? No internet 🤬 @SkyUK you can stick it, i’m off

  • reece_durrant_
    Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, England

    So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?

  • CRISTINAjj
    Cristina (@CRISTINAjj) reported from Thorpe St. Andrew, England

    @SkyHelpTeam are there issues with the broadband? My speed all afternoon has been 4.3 Mbps, I can’t even open a picture.

  • HawayLads
    Jonno (@HawayLads) reported from Hockering, England

    @SteveP1986 @SkyHelpTeam Made me laugh mate, managed to pause my Sky Sports on App. Tried to sort Broadband package and it wouldnt load as internet was to slow 😂😂

  • shanebrown74
    Shane Brown (@shanebrown74) reported from Norwich, England

    @SkyHelpTeam Not yet. Will call them tomorrow. Thanks for your help. Luckily I have a fire stick so can stream or use catch up.

  • jimmycobbett
    jimmy cobbett (@jimmycobbett) reported from Norwich, England

    @SkyUK I’m not happy with your customer services! My engineer didn’t show today for my install and I’ve been on hold for 1hour 40minutes!!!

  • dantheman2969
    Dan Castleton (@dantheman2969) reported from Reepham, England

    @PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like

  • HawayLads
    Jonno (@HawayLads) reported from Hockering, England

    Added to that its better Qulaity tha the studf @SkySports spew out as 1992 sports year shit!

  • ZumbaSarahJayne
    Sarah-Jayne (@ZumbaSarahJayne) reported from Taverham, England

    @Sophs1812 @SkyHelpTeam Ours is not working in NR8

  • AS_Northbank
    Semie. (@AS_Northbank) reported from Norwich, England

    @SkySports Isn’t that the point of him coming in the fix the thief current run of poor form?

  • davidccrown
    david crown (@davidccrown) reported from Attleborough, England

    @SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message

  • Lareybird1576
    Clare (@Lareybird1576) reported from Beccles, England

    Oh my good god!!! @SkyUK i have experienced appalling service for months.. you say its fixed, “give me” £150 compensation for it to turn into utter shite AGAIN!! I am a key worker, working from home. It is not good enough 😡😡

  • Rocklandgirl
    Jo Arnoup (@Rocklandgirl) reported from Mattishall, England

    Getting so peed off with crap Internet connection @SkyUK , keep logging in to report & says its OK 🤬🤬 when you pay top dollar not bloody well impressed Call will be made tomorrow stating my disgust

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • technicaent
    Technica Enterprise 🇺🇲 (@technicaent) reported

    @SkySports aren't your sportscasters supposed to be factual? It sucks to see an El Classico with a caster who only speaks praises of one team.. tiring, actually.

  • FutbolKicks
    FutbolKicks ⭐️ ⭐️ ⭐️ (@FutbolKicks) reported

    @SkySports He should never be allowed to play on the @pgatour ever again .

  • ConsumeAsphalt
    Target Confirmed (@ConsumeAsphalt) reported

    @F1Media @SkyGroup @SkySports My condolences to everyone who's forcibly exposed to SkySports F1 broadcasting. It's a fate I wouldn't wish upon my worst enemy

  • TD444_TSEPO
    TSEPO (@TD444_TSEPO) reported

    @SkySports How sure are you that it's Real Madrid fans who signed that ****

  • ell2626252
    Tom (@ell2626252) reported

    Hey @SkySports can you please fix the black screen for the Reds Chiefs game? Ta

  • payneardo
    Dave Payne (Payneardo) 😇 (@payneardo) reported

    Can anybody help with this blooming @SkyUK streaming pick turning itself after an hour.. can't even watch the football 😭 #skystreaming

  • craigdawes
    Craig Dawes (@craigdawes) reported

    Does anyone else have trouble watching channel 5 catch up through @SkyUK using a stream box or is it just me?

  • ValiantDiode
    ValiantDiode (@ValiantDiode) reported

    @F1Media @SkyGroup @SkySports Let me watch it on F1 TV and not on dogshit Sky F1 with That moron Crofty! Seriously not paying for this **** anymore I just can’t stand the commentary anymore! 😠

  • stido2902
    stido (@stido2902) reported

    @F1Media @SkyGroup @SkySports This is bad for f1, if you can’t afford sky how do you watch live f1

  • yorksrover
    Nacmacfeegle (@yorksrover) reported

    @F1Media @SkyGroup @SkySports The worst news possible. I work on cruise ships and have no access to sky. I figured F1TV would be my best option, but skys monopoly prevents me from subbing to any plan except access, which is nothing more than the 8minute highlights shown free on YouTube. This is bollocks.