Sky Outage Report in Norwich, Norfolk, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Norwich come from postal codes NR13, NR3, NR5 and NR1.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Sky
Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (46%)
-
TV (31%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Norwich, Norfolk, England
The most recent Sky outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
TV | |
| Norwich |
Total Blackout | |
| Norwich |
Wi-fi | |
| Norwich |
TV | |
| Norwich |
Total Blackout | |
| Norwich |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
-
Shane Brown
(@shanebrown74) reported
from
Norwich, England
@LucyriPhd @SkyUK It dies often go down at this time of night. But would be nice if there was warning. Oddly, the box is marked as if everything is ok. Normally it's a yellow light.
-
Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
-
Shane Brown
(@shanebrown74) reported
from
Norwich, England
Ok. It's one of those nights again. Let's take bets on how many times @SkyUK broadband is going down the night. I'm currently at 3 times in the last hour. #sky.
-
Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
-
Sam Clark
(@SamClark1985) reported
from
Norwich, England
@SkyHelpTeam Using an ipad. App is upto date and login details are all correct
-
Clare Sheldrake
(@Mrs_Malteser) reported
from
Beccles, England
Once again i find myself without internet @SkyUK i have had no internet for 48 hrs and have all but used up my data on my phone, as i have had to tether for work purposes (key worker) It’s a complete **** show not being able to get through to anyone on the phone. Sort it out 😠
-
Neil Townsend
(@minitown85) reported
from
Norwich, England
Has Chris Coleman got a money on 1-0 or something. Keeps saying 1-0 is never enough over and over again! @SkySports #TOTSOU #SkySports #EPL
-
Sophia Goldsmith ♐ 索菲亚
(@dinglette1972) reported
from
Norwich, England
@GrumpyDad3 @SkySports Been saying this from time. African Twitter are the worst. Arsenal, Liverpool and Man Utd fans in particular.
-
Andy Segon
(@andysegon) reported
from
Hethersett, England
@SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.
-
Jo Arnoup
(@Rocklandgirl) reported
from
Mattishall, England
Getting so peed off with crap Internet connection @SkyUK , keep logging in to report & says its OK 🤬🤬 when you pay top dollar not bloody well impressed Call will be made tomorrow stating my disgust
-
Reece Durrant #NHSblueheart 💙
(@reece_durrant_) reported
from
Colney, England
So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?
-
Bekki Woolnough
(@Sweetbexs23) reported
from
Beccles, England
@SkyUK is there broadband issues in Beccles, Suffolk at the moment please? Our router has had an orange light most of the afternoon and still no wifi?
-
Sarah-Jayne
(@ZumbaSarahJayne) reported
from
Taverham, England
@Sophs1812 @SkyHelpTeam Ours is not working in NR8
-
Concrete_Afro
(@concrete_afro) reported
from
Norwich, England
@SkyHelpTeam Having problems with pictures on live TV - constantly breaking up/showing 'no satellite signal. We get no sky channels so don't think I should pay for a service I'm not getting. Pls help #skytv #noservice
-
Merv Honeywood
(@mervhoneywood) reported
from
Bungay, England
@SkyHelpTeam Are there issues in Suffolk with connection? Router keeps restarting so losing connection.
-
Tony Ablett
(@ablett_tony) reported
from
Beccles, England
@SkySports @SkyFootball Awful decision by the ref!!!
-
brian priest
(@brianpriest1) reported
from
Wymondham, England
@PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...
-
Patrick Snowsell
(@Paterick1975) reported
from
Hethersett, England
@SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me
-
Shane Brown
(@shanebrown74) reported
from
Norwich, England
@SkyHelpTeam The quickest and easiest way is for you not to have periods of outage every two weeks.
-
Concrete_Afro
(@concrete_afro) reported
from
Norwich, England
@SkyHelpTeam Zero change! No channels available 'no satellite signal' how do I resolve this to start watching the service I'm paying an arm and a leg for?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Emma Smith
(@vlbemma) reported
Why don’t the people at @SkyUK ‘s call centre listen??? I’m absolutely fuming at the service I’ve received today… I told the man I needed a specialist engineer and he ignored me! Engineer turns up today and can’t fix my sky!!! Rubbish
-
MrsM
(@caroleaf123) reported
@spiritwriter66 Never found that they work! My @SkyUK router is crap! Extends about 10 feet if that!
-
Cicero
(@Iintarfa1949) reported
@SkySportsWSL 100% support women participating in any sport but just looked at A Villa v Brighton on @SkySports. Being played at Vila Park. Feel embarrassed for the girls, there is nobody in the stadium. Apart from filling airtime for @SkySports why is it on the telly?
-
wendy - still I rise
(@mindisablank) reported
Got my new @SkyUK broadband router. Damn thing won't stand up. I can see my cat knocking this over & breaking it constantly. Very poor design. Where am I meant to put this thing?
-
rich wilkinson #Glazersout
(@worksop69) reported
@SkySportsPL Tools like this are the reason why ppl stop subscribing to @SkySports.. Crap footballer, crap manager & a worse pundit than Jamie Redknapp & Graeme Souness & Jermaine Jenas & their ****** awful!!!
-
Adam Jones
(@fastJones) reported
@Duncan_Acorn @SkyUK Every year it goes up for the “great service” as they call it but never ask if it’s great. We use I player, Netflix & Disney plus so don’t see the need to stay.
-
Andrew Breen
(@AndrewB80820655) reported
@Trents88 @SkySports Worst manager Derby have had to date.
-
Tracy
(@Tabs27) reported
Having been a loyal customer for many years I feel I should look else where. Customer services at @SkyHelpTeam are clearly non existent. & I don't want to spend time & money on the phone to them when they should be contacting me!
-
Dave
(@DaveNoMercy64) reported
Hi @SkyHelpTeam I switched to Sky Glass last week, in a room where net speed is picking up 100mb, but the TV is really choppy (keeps stopping) with live stream. YouTube/Netflix all work fine, but live TV is bad. Thinking of sending it back. Any advice on how to improve it
-
Derek Newton 💙
(@KeswickDerek) reported
@SkyHelpTeam How do I amend my package? I assumed it would be easy to do online or via the app but it simply tells me what I have and things I can add. It should be easier to adjust the package down.