Sky

Sky Outage Report in Costessey, Norfolk, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Costessey, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Costessey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Costessey, Norfolk, England 04/24/2025 13:10

April 24: Problems at Sky

Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Costessey, Norfolk, England

The most recent Sky outage reports came from the following cities: Norwich, East Dereham, Attleborough and North Walsham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich TV
United KingdomNorwich Wi-fi
United KingdomNorwich Wi-fi
United KingdomEast Dereham TV
United KingdomNorwich Internet
United KingdomNorwich Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Costessey, England

Latest outage, problems and issue reports in Costessey and nearby locations:

  • Monkey_Shocks Mark Green (@Monkey_Shocks) reported from Norwich, England

    @SkyHelpTeam my fathers account has been locked and he is unable to access sky go. I have phoned the number and it’s sending me I circles, due to covid my father is unable to contact you himself. Please help

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....

  • andysegon Andy Segon (@andysegon) reported from Hethersett, England

    @SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.

  • FALCON678 FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME (@FALCON678) reported from Norwich, England

    @FlareBlitzed @SkyHelpTeam Mine is down in Norwich

  • brianpriest1 brian priest (@brianpriest1) reported from Wymondham, England

    @PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...

  • concrete_afro Concrete_Afro (@concrete_afro) reported from Norwich, England

    @SkyHelpTeam Zero change! No channels available 'no satellite signal' how do I resolve this to start watching the service I'm paying an arm and a leg for?

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...

  • minitown85 Neil Townsend (@minitown85) reported from Norwich, England

    Has Chris Coleman got a money on 1-0 or something. Keeps saying 1-0 is never enough over and over again! @SkySports #TOTSOU #SkySports #EPL

  • Louise_ODWorker 𝕃𝕠𝕦𝕚𝕤𝕖_𝕆𝔻𝕨𝕠𝕣𝕜𝕖𝕣 (@Louise_ODWorker) reported from Long Stratton, England

    Well the @SkyHelpTeam appear to be getting a few more followers this evening! #skybroadband #broken #2020life

  • reece_durrant_ Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, England

    So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?

  • ZumbaSarahJayne Sarah-Jayne (@ZumbaSarahJayne) reported from Taverham, England

    @Sophs1812 @SkyHelpTeam Ours is not working in NR8

  • concrete_afro Concrete_Afro (@concrete_afro) reported from Norwich, England

    @SkyHelpTeam Having problems with pictures on live TV - constantly breaking up/showing 'no satellite signal. We get no sky channels so don't think I should pay for a service I'm not getting. Pls help #skytv #noservice

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox

  • shanebrown74 Shane Brown (@shanebrown74) reported from Norwich, England

    @LucyriPhd @SkyUK It dies often go down at this time of night. But would be nice if there was warning. Oddly, the box is marked as if everything is ok. Normally it's a yellow light.

  • ChrisElliott66 Chris Elliott 💙NHS (@ChrisElliott66) reported from Norwich, England

    Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option

  • FALCON678 FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME (@FALCON678) reported from Norwich, England

    @SkyHelpTeam hi my broadband is down again. Can you please let me know what is going on.

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling

  • dinglette1972 Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported from Norwich, England

    @GrumpyDad3 @SkySports Been saying this from time. African Twitter are the worst. Arsenal, Liverpool and Man Utd fans in particular.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • NutsTug Tug Nuts (@NutsTug) reported

    @SkySports Dropping down leagues like a ******’s knickers

  • Claytoncast Paul Clayton. (@Claytoncast) reported

    @SkyHelpTeam Yes - same box and Richard - doesn't work.

  • LizTuk Liz Thompson (@LizTuk) reported

    @SkyHelpTeam Thank you for that, yes I can see there's an outage and they are trying to fix it

  • leejinsol95 이진솔95 (@leejinsol95) reported

    @SkyHelpTeam You do realise that I had no way of accessing the Internet until I topped up my phone right? Your online help is trash. Not everyone has data.

  • ewohegroeg GH (@ewohegroeg) reported

    That's probably the worst half time analysis I've ever seen/heard @SkySports. #NEWWHU

  • LizTuk Liz Thompson (@LizTuk) reported

    @SkyHelpTeam Yes I've done all that, it says there is an outage in my area, but I wondered when it will be back?

  • gpbanyard Graeme Banyard (@gpbanyard) reported

    @Jamie_Hudson_ @SkySportsPL @SkySports Fair enough....but then what if Newcastle hadn’t scored, West Ham then go straight up other end and Dawson who is the player about to be sent off then scores a goal?!?! So 1-0 West Ham but then down to 10 men?

  • seemavshah Seema Shah (@seemavshah) reported

    @SkyHelpTeam While I can watch live TV I can't download any shows which means I'm paying for a service that I can't use because you cancelled my broadband in error. At what point do you admit your failings and try to rectify them? @virginmedia advert for your services right here

  • iandavies_ Ian Davies (@iandavies_) reported

    @SkyHelpTeam Im stuck in a contract for ages with a router that is ****, sky boxes that can’t connect consistently when they are about 3m away in direct line of sight, it’s a shambles, call support and they tell me it’s fine. Such a waste of money for what you provide

  • JKPhillips_ Jordan Phillips (@JKPhillips_) reported

    @SkySports really need to get a goalkeeper on the analysis. Commentators continuously killing keepers for mistakes, yet a striker misses what should be a goal - says it’s a bad miss and moves on.