Sky Outage Report in Costessey, Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Costessey, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Costessey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at Sky
Sky is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (14%)
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TV (10%)
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Phone (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Costessey, Norfolk, England
The most recent Sky outage reports came from the following cities: East Dereham, Norwich and Attleborough.
| City | Problem Type | Report Time |
|---|---|---|
 East Dereham |
Internet | |
| Norwich |
Phone | |
| Norwich |
Wi-fi | |
| Norwich |
Phone | |
| East Dereham |
Internet | |
| East Dereham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Costessey, England
Latest outage, problems and issue reports in Costessey and nearby locations:
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Sophia Goldsmith ♐ 索菲亚
(@dinglette1972) reported
from
Norwich, England
@GrumpyDad3 @SkySports Been saying this from time. African Twitter are the worst. Arsenal, Liverpool and Man Utd fans in particular.
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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Mark Green
(@Monkey_Shocks) reported
from
Norwich, England
@SkyHelpTeam my fathers account has been locked and he is unable to access sky go. I have phoned the number and it’s sending me I circles, due to covid my father is unable to contact you himself. Please help
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bugsscoobybunnydoo007
(@boytozsy1fan007) reported
from
Norwich, England
@SkyHelpTeam Norwich has flood warnning how i book one look my dish fix thank??????
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Concrete_Afro
(@concrete_afro) reported
from
Norwich, England
@SkyHelpTeam Zero change! No channels available 'no satellite signal' how do I resolve this to start watching the service I'm paying an arm and a leg for?
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
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FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME
(@FALCON678) reported
from
Norwich, England
@SkyHelpTeam hi my broadband is down again. Can you please let me know what is going on.
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bugsscoobybunnydoo007
(@boytozsy1fan007) reported
from
Norwich, England
@SkyHelpTeam Been bad lazt mounth -5 / 7 dergress now verry cold norwich keeps going on of no saterlight signial doing head in thanks ????
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
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brian priest
(@brianpriest1) reported
from
Wymondham, England
@PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...
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𝕃𝕠𝕦𝕚𝕤𝕖_𝕆𝔻𝕨𝕠𝕣𝕜𝕖𝕣
(@Louise_ODWorker) reported
from
Long Stratton, England
Well the @SkyHelpTeam appear to be getting a few more followers this evening! #skybroadband #broken #2020life
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken
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Neil Townsend
(@minitown85) reported
from
Norwich, England
Has Chris Coleman got a money on 1-0 or something. Keeps saying 1-0 is never enough over and over again! @SkySports #TOTSOU #SkySports #EPL
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Sarah-Jayne
(@ZumbaSarahJayne) reported
from
Taverham, England
@Sophs1812 @SkyHelpTeam Ours is not working in NR8
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Reece Durrant #NHSblueheart 💙
(@reece_durrant_) reported
from
Colney, England
So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?
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Chris Elliott 💙NHS
(@ChrisElliott66) reported
from
Norwich, England
Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option
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FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME
(@FALCON678) reported
from
Norwich, England
@FlareBlitzed @SkyHelpTeam Mine is down in Norwich
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Concrete_Afro
(@concrete_afro) reported
from
Norwich, England
@SkyHelpTeam Having problems with pictures on live TV - constantly breaking up/showing 'no satellite signal. We get no sky channels so don't think I should pay for a service I'm not getting. Pls help #skytv #noservice
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Murali Krishna
(@MuraliK85768870) reported
@Bratts13 @SkyHelpTeam This happened to me last week and the support system didn't do anything. I reach out to licits_codes on Instagram and they fixed it within 20 minutes.
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💜~☆🥀《ELLIE》🥀☆~💜
(@EllieC51039968) reported
@SkyHelpTeam I'll have to do it tomorrow now I think but I'll deffo call them. Is there a chance I can still get my broadband down to £23 do you think. I coukd really use the saving! X
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matthew barnett
(@Koptrooper) reported
@SkyHelpTeam my broadband has dropped out is there an issue with the system?
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Eliora Beauty
(@Eliorabeauty) reported
@SkyUK I am absolutely disgusted with your services. Trying to renew my sky package and being forced into buying a tv I don't need. Sky is a luxury!!!! you guys need to do better. I think I should cancel my subscription. Very very very unhelpful
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Paul
(@8gzd8k76nM) reported
@Bratts13 @SkyHelpTeam So you’ve been told the problem twice by 2 different systems and yet you still want to talk to someone so they can give you the same information? You are a muppet aren’t you
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Richard Hales
(@RichardHales16) reported
@SkyHelpTeam How do I get an update on the current broadband issue in the BH8 area? My mother has been without broadband/phone for over 2 weeks now which is unacceptable. Ran a test which tells me you are aware of the issue. Don't seem to be able to get a proper update anywhere.
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Chirag
(@ChiragMaher) reported
@SkyHelpTeam Would be nice if a new hardware revision of the SkyQ 2TB was released! On our 3rd replacement and it still suffers from the issue of crashing with a green status light, and needing to turn off/on at the mains or into standby and back out to fix. Must be an open Defect for this.
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Mark J S 🇺🇦
(@MJSand66) reported
@SkyHelpTeam I need this escalating asap as my mums landline is now down and I can’t report this on the app. Her internet has been down since NYE and she has limited availability with her mobile so this is urgent as we live over 30 miles away and can’t get in touch with her.
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Paul
(@8gzd8k76nM) reported
@Max66158609 @SkyHelpTeam Look at the bill break down you spanner because, and this might be shocking to you, it’ll answer your question better than someone on Twitter who has no access to your account
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⭐️⭐️⭐️Mark⭐️⭐️⭐️
(@markthesparks48) reported
@cantseyy Was a **** show….I had to suffer it as I haven’t got main event ! The screen kept splitting making viewing as well as listening really poor ! You’ll lose viewers if you carry on with this @SkySportsPL @SkySports