Sky Outage Report in Dereham, Norfolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Dereham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Dereham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dereham, Norfolk, England
The most recent Sky outage reports came from the following cities: Fakenham and East Dereham.
| City | Problem Type | Report Time |
|---|---|---|
 Fakenham |
Phone | |
| East Dereham |
TV | |
| Wymondham |
TV | |
| East Dereham |
Phone | |
| Fakenham |
Internet | |
| Swaffham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Dereham, England
Latest outage, problems and issue reports in Dereham and nearby locations:
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david crown
(@davidccrown) reported
from
Attleborough, England
@SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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Sarah-Jayne
(@ZumbaSarahJayne) reported
from
Taverham, England
@Sophs1812 @SkyHelpTeam Ours is not working in NR8
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
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Jo Arnoup
(@Rocklandgirl) reported
from
Mattishall, England
Getting so peed off with crap Internet connection @SkyUK , keep logging in to report & says its OK 🤬🤬 when you pay top dollar not bloody well impressed Call will be made tomorrow stating my disgust
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Patrick Snowsell
(@Paterick1975) reported
from
Hethersett, England
@SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me
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webbym
(@mike79mjw) reported
from
Watton, England
@rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now
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Brian Reeve-Hayes
(@HealthEdHaze) reported
from
Swaffham, England
@SkyHelpTeam Thank you. Really wanted to know why you keep sending links that show not outages. My bad for posting two issues.
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Andy Segon
(@andysegon) reported
from
Hethersett, England
@SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.
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Dan Castleton
(@dantheman2969) reported
from
Reepham, England
@PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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brian priest
(@brianpriest1) reported
from
Wymondham, England
@PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...
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Reece Durrant #NHSblueheart 💙
(@reece_durrant_) reported
from
Colney, England
So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?
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Diane Quadling
(@Di_Di26) reported
from
Shipdham, England
@SkySportsPL @SkySports Awful lunge!
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Kevin Vincent
(@Kjvincent1979) reported
from
Costessey, England
Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@8gzd8k76nM) reported
@mrdavismfl @SkyHelpTeam Because price increases happen at the start of the new financial year (April if you needed that information) across all service providers. It doesn’t matter when you agreed a new discount price, that discount has stayed the same but the base price has increased
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Kerry Brown
(@MrsKerryBrown) reported
@SkyHelpTeam Internet down in BH7- is this an us problem or you problem? Thank you 👍🏻
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Kerry Brown
(@MrsKerryBrown) reported
@SkyHelpTeam I have done but not received a message yet. Our online teaching business relies on the internet - we’ve had to cancel 3 lessons already today 😢
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Kim Thursfield
(@KimThursfield) reported
@SkyHelpTeam I have just received the most awful customer service from you. The man on the phone was so rude!! I have been a loyal customer for 4 years but this really makes me want to move.
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ɹ é u // u ø
(@AshRenno92) reported
@SkyHelpTeam why is your broadband so poor ? Sat 1m away from the router and nothing will connect. Repeated daily issues yet nothing from your customer support team.
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intentionally blank 🇪🇺 🇮🇪 #FBPE
(@DMC1968) reported
@SkyUK @DisneyPlus just paid for a year, and cannot access it on my SkyQ, had to go directly to Disney for the account, now unable to access it and no help to be seen. Refund tomorrow and change TV provider at the weekend. Poor service loses you customers.
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Dale Pickering
(@DalePick2) reported
@SkySports Crap. Hello championship
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Phil Sullivan
(@Philsull) reported
@SkyHelpTeam Thanks for the reply. It actually affects a LOT of content, including the movie channels for which I pay a premium. Retrying has never worked. It's now approaching a month for some people. Can I (and others in your forum) have a timescale for discount?
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Gemma
(@Gemma_laurax) reported
@SkyUK why have I been emailed today saying my monthly DD will be going up by £3 when my internet is **** and is so slow to load that google times out almost every time? Can someone contact me asap or I’ll be changing provider
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Madam Mim
(@Vicabob) reported
@8gzd8k76nM @SkyUK I can't help but notice that you've spent all day fervently tossing insults at people who are not particularly happy with the price increase. I can only assume that you are either (a) a Sky employee (b) a bot or (c) someone who is in much need of a hobby.