Sky Outage Report in Dereham, Norfolk, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Dereham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Dereham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Dereham, Norfolk, England
The most recent Sky outage reports came from the following cities: East Dereham and Fakenham.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| TV | ||
| TV | ||
| TV | ||
| TV | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Dereham, England
Latest outage, problems and issue reports in Dereham and nearby locations:
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
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Tim Johnson
(@coachdrivertim) reported
from
Dereham, England
@Dizzygeorgie @Apple @SkyUK How rude 😉
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Kevin Vincent
(@Kjvincent1979) reported
from
Costessey, England
Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
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Sarah-Jayne
(@ZumbaSarahJayne) reported
from
Taverham, England
@Sophs1812 @SkyHelpTeam Ours is not working in NR8
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Diane Quadling
(@Di_Di26) reported
from
Shipdham, England
@SkySportsPL @SkySports Awful lunge!
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
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Gabelli🔰
(@IanGabelli) reported
from
Scarning, England
This crowd noise effect on @SkySports is bloody terrible 😂
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Dan Castleton
(@dantheman2969) reported
from
Reepham, England
@PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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Reece Durrant #NHSblueheart 💙
(@reece_durrant_) reported
from
Colney, England
So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?
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Gary Hinchliffe
(@BeetleyCanary) reported
from
Beetley, England
@david32325487 @SkySports @SkySportsNews Bot. Stupid one at that....
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Jonno
(@HawayLads) reported
from
Hockering, England
@76skelly @Jarvoefc @SkyUK @SkySports Mines been Free since Football stopped. All you have to do is cancel it on app or by calling. Was widely publicised mate.
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brian priest
(@brianpriest1) reported
from
Wymondham, England
@PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken
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Brian Reeve-Hayes
(@HealthEdHaze) reported
from
Swaffham, England
@SkyUK by internet has been down since the morning. You keep sending me texts that there is an outage and give me a link to check status. When you use the link it says no problems in the area!
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Brian Reeve-Hayes
(@HealthEdHaze) reported
from
Swaffham, England
@SkyHelpTeam Thank you. Really wanted to know why you keep sending links that show not outages. My bad for posting two issues.
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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C William
(@CWilliam88) reported
@SkyHelpTeam Hi - yes, they advised an engineer would be sent out and I would get a text when it was fixed. 8am this morning I got a text saying it was fixed, but that turned out to not be true! Your customer service agents were so rude when i called today as well.
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Ashley Howell
(@AshleyHowell2) reported
Right @SkySports, enough is enough with the apologies already! Name me one person who watches football, who is offended by ‘bad language’. Come on, just 1 person. I’ll wait.
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Julie cooney
(@CooneyJulie) reported
@SkyHelpTeam That was another wasted 30 minutes. Automated response to tell me there is a problem with my broadband. 30 minute wait to speak to someone??? Wasted a day on this . Engineer that can’t fix it till the pandemic ends ????? What am I paying for?????
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😎 Giancarlo Pagganinni
(@pagganinni) reported
@SkySports turning their football coverage into Andy Walker vs Neil Lennon. **** Channel. Shut pundits. @btsportfootball miles better.
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Annalise OBE
(@annaliseb) reported
@SkyHelpTeam I sign in do everything it tells me to do and then it says to try and sort online, which is what I'm doing... I'm getting confused tbh.
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Aimee Macdonald
(@AimeeHinton1) reported
@SkyHelpTeam We referred them via the friend scheme and it hasn’t been properly actioned, unfortunately after 3 attempts and assurances that everything has been documented on their file and an upgrade which was supposed to be actioned twice as an apology, they still have no resolution
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Thomas Stirk 💙
(@TomStirk1992) reported
@SkyHelpTeam @KatherinePlatt6 Funny how it always says ‘no issues in your area’ when clearly there is otherwise it would be working
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Kiki
(@Rugby_Chic67) reported
@itsavs00 @SkyUK I have the exact same issues. Spent 20 mins arguing with a “specialist” who insisted it was my equipment which was working perfectly well up until 11:30 this morning then constantly dropping and now a crap speed of 1.4 mbs at best when it should be minimum 29. Engineer tomorrow
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Ned Boulting
(@nedboulting) reported
Dear @tourdownunder, I'm sorry I never actually watched you (except for once when @Chris_Boardman agreed to be a pundit for @SkySports and hadn't figured out he'd get no sleep 🤡). When you return, I will always watch all of you. January is rubbish without your sunshine.
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Fiona Harris
(@Charity_Case_) reported
Missed US inauguration as my TV packed up. Rang @skytv , was asked what the weather was like. After a 45 minute call, was informed that I shouldn’t expect sky tv to work if it’s raining. Also, to call and pay for my own engineer, sky couldn’t help. Baffled. Angry. @SkyHelpTeam