Sky Outage Report in Dereham, Norfolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Dereham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Dereham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 02: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Dereham, England
Latest outage, problems and issue reports in Dereham and nearby locations:
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken
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Sarah-Jayne
(@ZumbaSarahJayne) reported
from
Taverham, England
@Sophs1812 @SkyHelpTeam Ours is not working in NR8
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Brian Reeve-Hayes
(@HealthEdHaze) reported
from
Swaffham, England
@SkyHelpTeam Thank you. Really wanted to know why you keep sending links that show not outages. My bad for posting two issues.
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
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Jonno
(@HawayLads) reported
from
Hockering, England
@76skelly @Jarvoefc @SkyUK @SkySports Mines been Free since Football stopped. All you have to do is cancel it on app or by calling. Was widely publicised mate.
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brian priest
(@brianpriest1) reported
from
Wymondham, England
@PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
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Diane Quadling
(@Di_Di26) reported
from
Shipdham, England
@SkySportsPL @SkySports Awful lunge!
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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Brian Reeve-Hayes
(@HealthEdHaze) reported
from
Swaffham, England
@SkyUK by internet has been down since the morning. You keep sending me texts that there is an outage and give me a link to check status. When you use the link it says no problems in the area!
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Kevin Vincent
(@Kjvincent1979) reported
from
Costessey, England
Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
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Jonno
(@HawayLads) reported
from
Hockering, England
Added to that its better Qulaity tha the studf @SkySports spew out as 1992 sports year shit!
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Dan Castleton
(@dantheman2969) reported
from
Reepham, England
@PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like
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Gabelli🔰
(@IanGabelli) reported
from
Scarning, England
This crowd noise effect on @SkySports is bloody terrible 😂
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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Tim Johnson
(@coachdrivertim) reported
from
Dereham, England
@Dizzygeorgie @Apple @SkyUK How rude 😉
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Gary Hinchliffe
(@BeetleyCanary) reported
from
Beetley, England
@david32325487 @SkySports @SkySportsNews Bot. Stupid one at that....
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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PG tips South 🇪🇺🔶🇫🇷 🌹🇬🇧🌈🌿
(@gaucherp) reported
@SkyUK Yes true but DO NOT BUY SKY Q because it messes the Wifi connection. It has been a known issues at sky for years, which still has no solution. If you have sky Q, expect massive drop in wifi connection!
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Craig Byrne
(@byrnie81) reported
@JimWhite @SkySportsNews @SkySports Deadline day will never be the same 😰
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𝕊𝕥𝕖𝕧𝕖𝕝𝕝𝕠𝟝𝟟
(@stevello57) reported
from
Manchester, England
And right on cue @SkyUK internet goes off again I'm sure they think the country goes to bed at 1:30 am....And yes, I have gone through the help section. Time for a change I think.
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Ross
(@rossgc19) reported
@SkySports Can we stop doing **** like this please? Thanks
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JamiroquaiDAREEEEEDaBussyWinchester
(@beckypittss) reported
@SkyHelpTeam hi! I’m on sky fibre and sometimes the wifi doesn’t work for loading images on Twitter, the App Store and my weather app. I didn’t know if this was an issue with the wifi itself?
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spencer mears
(@MearsSpencer) reported
@SkyHelpTeam hi, live in the BN1 area of Brighton. Day 4 of no internet connection! 4 kids unable to do homework or watch anything 2 sky Q mini boxes not working any idea when this problem will be resolved???
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🦉WAWAW🦉
(@nanjayman) reported
@JimWhite @SkySportsNews @SkySports Deadline day will never, ever be the same again.
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C Li
(@Ch3ukl1) reported
Sky broadband down yet again this week. @SkyHelpTeam frustrating when you are trying to game with friends from other countries.
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COPE
(@JAACKCOPE) reported
@liam_langan @SkyUK Mate the best thing I did was get rid of sky!! 12mbps i was getting via Ethernet,now I’m getting 367 with virgin. I’d get on to them mate I’ve never seen broadband speeds like sky absolutely shocking
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Sharrie Donaldson
(@SharrieDonalds1) reported
@SkyUK just wanted to say what great customer service our sky q box has broken due to go on holiday and have house sitters the lovely Denise arranged an engineer for this morning