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Sky service status in Dereham, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Dereham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Dereham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Sky

Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Dereham, England

The most recent Sky outage reports came from the following cities: East Dereham.

CityProblem TypeReport Time
East Dereham Phone 23 days ago
East Dereham TV 2 months ago
East Dereham Phone 2 months ago
Fakenham TV 3 months ago
East Dereham TV 3 months ago
East Dereham TV 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Dereham, England

Latest outage, problems and issue reports in Dereham and nearby locations:

  • andysegon
    Andy Segon (@andysegon) reported from Hethersett, England

    @SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.

  • davidccrown
    david crown (@davidccrown) reported from Attleborough, England

    @SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....

  • Kjvincent1979
    Kevin Vincent (@Kjvincent1979) reported from Costessey, England

    Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa

  • Kjvincent1979
    Kev (@Kjvincent1979) reported from Costessey, England

    @SkyHelpTeam Internet down, issue in area. Can you help?

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure

  • ZumbaSarahJayne
    Sarah-Jayne (@ZumbaSarahJayne) reported from Taverham, England

    @Sophs1812 @SkyHelpTeam Ours is not working in NR8

  • brianpriest1
    brian priest (@brianpriest1) reported from Wymondham, England

    @PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...

  • KingSkaMartyn
    Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡

  • harlingdave
    harlingdave (@harlingdave) reported from Wymondham, England

    Sports Saturday is crap today clueless everyone including the presenter #sky #sportssaturday #skysports

  • KingSkaMartyn
    Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    @SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??

  • Di_Di26
    Diane Quadling (@Di_Di26) reported from Shipdham, England

    @SkySportsPL @SkySports Awful lunge!

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken

  • reece_durrant_
    Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, England

    So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?

  • mike79mjw
    webbym (@mike79mjw) reported from Watton, England

    @rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now

  • Paterick1975
    Patrick Snowsell (@Paterick1975) reported from Hethersett, England

    @SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me

  • Rocklandgirl
    Jo Arnoup (@Rocklandgirl) reported from Mattishall, England

    Getting so peed off with crap Internet connection @SkyUK , keep logging in to report & says its OK 🤬🤬 when you pay top dollar not bloody well impressed Call will be made tomorrow stating my disgust

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AlStevo3
    Al Stevo (@AlStevo3) reported

    @toonlad9 @SkySports My first tweet only brought up the fact ,that taking the knee is causing division , i never once said i was against it or for it , but labelled me straight away , thats discriminating. Then saying im ignorant, thats why i said your the same .

  • AlStevo3
    Al Stevo (@AlStevo3) reported

    @AverageFello @toonlad9 @SkySports I get that , but you brought it up and i asked for assistance to help in what i should say .

  • mufcmacca70
    Will (@mufcmacca70) reported

    @SkySports We need conclusive proof that that the ball went out, imho it did, the lino was keeping up with play so he couldnt see, #VAR couldnt 100 % prove it so put it down to human error

  • CasanovaThePlug
    Cas 🇯🇲 (@CasanovaThePlug) reported

    @LennyJones26 @E_N33DHAM @SkySports Give over just say you think black lives don’t matter. Never knew 3 words could anger people so much.

  • DazzaGB
    Dazza (@DazzaGB) reported

    @SkySports Imagine kneeling to a group that caused £billions of damage around the world to business & status, killed more blacks than US cops have in 30 odd years..... BLM are an evil group hell bent on hating white people and our history..... so don't be surprised that booing won't stop!

  • LennyJones26
    Lenny (@LennyJones26) reported

    @CasanovaThePlug @E_N33DHAM @SkySports People associate BLM as one entity unfortunately, and when people talk about BLM they talk about violent protests and criminal damage, yes I know that’s the organisation, but millions don’t so look at BLM as a whole being the organisation.

  • E_N33DHAM
    Elliot Needham (@E_N33DHAM) reported

    @LennyJones26 @CasanovaThePlug @SkySports No because Kick It Out have never (in my opinion) done anything as obvious as taking a knee before a football game. I think you would have a similar response from Millwall fans if they were taking a knee for KIO over BLM

  • dean_a_mason
    Dean Mason (@dean_a_mason) reported

    @SkyHelpTeam 14yrs with sky and such poor service! 2mths trying to get the internet I pay for to no avail. Sky eng internet ‘expert’ could not fix sent another to fit Ethernet. Second eng fitted cable but doesn’t work. Incompetent or not caring, either way rubbish

  • AlStevo3
    Al Stevo (@AlStevo3) reported

    @Collywobble73 @Paulcla84713288 @SkySports That's right, taking the knee will never work thats blatantly obvious.

  • LisaMcCullough7
    Lisa (@LisaMcCullough7) reported

    @SkySports this season has shown more than any how rigged the PL is in favour of varchester united.. would be bottom 3 right now without the ever constant help of VAR and refs.. absolute joke, nothing will ever change