Sky Outage Report in Dereham, Norfolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Dereham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Dereham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at Sky
Sky is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Dereham, Norfolk, England
The most recent Sky outage reports came from the following cities: East Dereham and Fakenham.
| City | Problem Type | Report Time |
|---|---|---|
 East Dereham |
Phone | |
| Fakenham |
TV | |
| East Dereham |
TV | |
| East Dereham |
TV | |
| East Dereham |
TV | |
| Fakenham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Dereham, England
Latest outage, problems and issue reports in Dereham and nearby locations:
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Kev
(@Kjvincent1979) reported
from
Costessey, England
@SkyHelpTeam please help, broadband issues again
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
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webbym
(@mike79mjw) reported
from
Watton, England
@rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now
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Andy Segon
(@andysegon) reported
from
Hethersett, England
@SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.
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Kev
(@Kjvincent1979) reported
from
Costessey, England
@SkyHelpTeam currently no Internet at home, please help as I need it for work
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Patrick Snowsell
(@Paterick1975) reported
from
Hethersett, England
@SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me
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Kev
(@Kjvincent1979) reported
from
Costessey, England
@SkyHelpTeam Internet down, issue in area. Can you help?
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Diane Quadling
(@Di_Di26) reported
from
Shipdham, England
@SkySportsPL @SkySports Awful lunge!
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harlingdave
(@harlingdave) reported
from
Wymondham, England
Sports Saturday is crap today clueless everyone including the presenter #sky #sportssaturday #skysports
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
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david crown
(@davidccrown) reported
from
Attleborough, England
@SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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Reece Durrant #NHSblueheart 💙
(@reece_durrant_) reported
from
Colney, England
So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?
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Sarah-Jayne
(@ZumbaSarahJayne) reported
from
Taverham, England
@Sophs1812 @SkyHelpTeam Ours is not working in NR8
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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Jo Arnoup
(@Rocklandgirl) reported
from
Mattishall, England
Getting so peed off with crap Internet connection @SkyUK , keep logging in to report & says its OK 🤬🤬 when you pay top dollar not bloody well impressed Call will be made tomorrow stating my disgust
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brian priest
(@brianpriest1) reported
from
Wymondham, England
@PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Hasnain Datoo
(@hasnaindatoo) reported
@SkyHelpTeam @Bavey How long do you think the outage last
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Harry Sherlock
(@Harry_Sherlock) reported
@KavanaghCk @SkyHelpTeam Eurgh. Been all day. Huge wait to speak to anyone at Sky and not communicating properly on socials. Terrible
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Samantha Callis
(@SJcallis) reported
Sky one gets axed on the 1st of September, on the 2nd Sky internet service goes down; did someone press the wrong button at Sky HQ!? @SkyHelpTeam
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Alex
(@Alex11531401) reported
@SkyHelpTeam someone explain why the other outages took a few hours to fix and this one is almost at 24 hours ?
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Amber Ross 😷
(@ambswords) reported
@SkyHelpTeam broadband down in ST3 for an hour - can we have an update please?
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Robert Adam Steele
(@Robbo171) reported
@SkyHelpTeam is the adsl down in Cheshire / stoke-on-trent. This is no where near Leicester, Wales or the South east?
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nigel
(@bodgeit1) reported
@SkyHelpTeam internet hub showing orange light and no connection in CW8 area on sky internet service
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Harry Sherlock
(@Harry_Sherlock) reported
@SkyHelpTeam Any kind of timescale on a fix would be appreciated. The service has been appalling.
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Emma-Adele
(@EmmaAdeleG) reported
@SkyHelpTeam How long is this outage going to be? I have coursework to do!
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chloe clarke
(@chloeclarke1390) reported
@SkyHelpTeam literally Been on hold since 2.30pm as sky Internet gone down in cw9 North West Not South East or Wales so answer the phone or please let us know how the hell I can resolve this working from home