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Sky Outage Report in Dereham, Norfolk, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Dereham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Dereham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Sky

Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Dereham, England

The most recent Sky outage reports came from the following cities: East Dereham.

CityProblem TypeReport Time
East Dereham Phone 22 days ago
East Dereham TV 2 months ago
East Dereham Phone 2 months ago
Fakenham TV 3 months ago
East Dereham TV 3 months ago
East Dereham TV 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Dereham, England

Latest outage, problems and issue reports in Dereham and nearby locations:

  • HealthEdHaze
    Brian Reeve-Hayes (@HealthEdHaze) reported from Swaffham, England

    @SkyUK by internet has been down since the morning. You keep sending me texts that there is an outage and give me a link to check status. When you use the link it says no problems in the area!

  • HawayLads
    Jonno (@HawayLads) reported from Hockering, England

    5 internet speed test all average about 9MBs. Sky speed test. "No problem brother all is well 16MBs" @SkyHelpTeam re set box moved it done everything it says online. Paying for Superfast broadband

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure

  • HawayLads
    Jonno (@HawayLads) reported from Hockering, England

    Added to that its better Qulaity tha the studf @SkySports spew out as 1992 sports year shit!

  • BeetleyCanary
    Gary Hinchliffe (@BeetleyCanary) reported from Beetley, England

    @david32325487 @SkySports @SkySportsNews Bot. Stupid one at that....

  • HawayLads
    Jonno (@HawayLads) reported from Hockering, England

    @SteveP1986 @SkyHelpTeam Made me laugh mate, managed to pause my Sky Sports on App. Tried to sort Broadband package and it wouldnt load as internet was to slow 😂😂

  • SamHowlett6
    Sam Howlett (@SamHowlett6) reported from Mulbarton, England

    @SkyHelpTeam I have called up you guys after you never call me back , and have spent over 2 hours on the phone and yet I still have a brand new phone that doesn’t receive calls without dropping!

  • Kjvincent1979
    Kevin Vincent (@Kjvincent1979) reported from Costessey, England

    Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa

  • Di_Di26
    Diane Quadling (@Di_Di26) reported from Shipdham, England

    @SkySportsPL @SkySports Awful lunge!

  • HealthEdHaze
    Brian Reeve-Hayes (@HealthEdHaze) reported from Swaffham, England

    @SkyHelpTeam Thank you. Really wanted to know why you keep sending links that show not outages. My bad for posting two issues.

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox

  • HawayLads
    Jonno (@HawayLads) reported from Hockering, England

    @76skelly @Jarvoefc @SkyUK @SkySports Mines been Free since Football stopped. All you have to do is cancel it on app or by calling. Was widely publicised mate.

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....

  • HawayLads
    Jonno (@HawayLads) reported from Hockering, England

    @SkySportsBoxing @SkySports @jakepaul @KSIOlajidebt Who actually cares. If thats the shite you are churning out as boxing id rather cancel subscription.

  • dantheman2969
    Dan Castleton (@dantheman2969) reported from Reepham, England

    @PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like

  • IanGabelli
    Gabelli🔰 (@IanGabelli) reported from Scarning, England

    This crowd noise effect on @SkySports is bloody terrible 😂

  • coachdrivertim
    Tim Johnson (@coachdrivertim) reported from Dereham, England

    @Dizzygeorgie @Apple @SkyUK How rude 😉

  • SamHowlett6
    Sam Howlett (@SamHowlett6) reported from Mulbarton, England

    So after getting the IPhone 11 promax with skymobile @SkyHelpTeam yet again I find myself with calls dropping and myself chasing them up for help!Clearly being with sky for 19 years plus doesn’t count for anything #CustomerLoyalty #worstnetwork should of stayed with @EE😟

  • chris_egle
    Chrisegle (@chris_egle) reported from Easton, England

    @Extremekiter @SkySports offside and this hand ball bull shit is just so shit a last minute equaliser crowd go crazy then 3 minutes later it’s ruled no goal total joke, it’s killing the game end off #fumming

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • VikkiPhippard
    Vikki 💞 (@VikkiPhippard) reported

    @SkyHelpTeam I’d love to however your website will not load due to my signal being so poor!

  • McGlynnius
    McG LFC (@McGlynnius) reported

    @SkyHelpTeam my Internet has been off since 4pm yesterday. In Blackpool. When I call it say you are aware of the issue but do you know when it will be fixed. I'm working from home and can't obviously?

  • MonteguyJ
    james monteguy (@MonteguyJ) reported

    @BBCSport @SkySports online abuse shoukdnt be allowed,but when a soortsperson is bad when playing,and still thinks they play great,they leave themselves open to criticism!!!!!!!!!

  • jmlw1
    Jonathan Williams (@jmlw1) reported

    @SkyHelpTeam I’ll need to wait for the problem to recur for it to be meaningful. I’ll take screenshots when it next happens and note down whether the DNS server entries change as delivered by DHCP.

  • ItsJamesPowers
    James Powers🇬🇧 🇺🇦 (@ItsJamesPowers) reported

    @SkyHelpTeam A fixed price offer is exactly that a fixed price until the end of the minimum term, so any price increase violates the terms of the agreement at the point of sale. Therefore we should be able to cancel without penalty. Because it would appear that a misrepresentation was made.

  • DewiASTCymru
    Dewi AST (@DewiASTCymru) reported

    @SkyHelpTeam Still can't run the tests but it has been confirmed the issue is outside the property. Thanks for replying.

  • mrleicester22
    George Leicester (@mrleicester22) reported

    @ChrisMa10177295 @SkySportsF1 @SkySports It actually further supports the fact that by Abu Dhabi they were level and therefore what happened there ultimately decided the championship, that's the problem. Had LH won this way it would be the same problem. It's not about LH vs MV, it's about how the FIA handled it

  • chrisebbs01
    chris ebbs (@chrisebbs01) reported

    @SkyHelpTeam So how does that help me.

  • AMEB62
    AME (@AMEB62) reported

    @SkyHelpTeam Being asked to log & book a visit. We did that on Friday and we’re told Open Reach had sorted the issue. Had problems over the weekend and yesterday. Works for a while, then internet access drops/ disappears. Reason I’m tweeting is that others saying same as me since last week.

  • Dog_Knight
    Dog Knight (@Dog_Knight) reported

    @SkySportsF1 @SkySports Any way to watch it in Australia? Is it shown via any streaming service?