Sky Outage Report in Dereham, Norfolk, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Dereham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Dereham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Dereham, Norfolk, England
The most recent Sky outage reports came from the following cities: East Dereham and Fakenham.
| City | Problem Type | Report Time |
|---|---|---|
 East Dereham |
Phone | |
| Fakenham |
TV | |
| East Dereham |
TV | |
| East Dereham |
TV | |
| East Dereham |
TV | |
| Fakenham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Dereham, England
Latest outage, problems and issue reports in Dereham and nearby locations:
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Sarah-Jayne
(@ZumbaSarahJayne) reported
from
Taverham, England
@Sophs1812 @SkyHelpTeam Ours is not working in NR8
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david crown
(@davidccrown) reported
from
Attleborough, England
@SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken
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Reece Durrant #NHSblueheart 💙
(@reece_durrant_) reported
from
Colney, England
So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
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Andy Segon
(@andysegon) reported
from
Hethersett, England
@SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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Diane Quadling
(@Di_Di26) reported
from
Shipdham, England
@SkySportsPL @SkySports Awful lunge!
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Jo Arnoup
(@Rocklandgirl) reported
from
Mattishall, England
Getting so peed off with crap Internet connection @SkyUK , keep logging in to report & says its OK 🤬🤬 when you pay top dollar not bloody well impressed Call will be made tomorrow stating my disgust
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Kev
(@Kjvincent1979) reported
from
Costessey, England
@SkyHelpTeam currently no Internet at home, please help as I need it for work
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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Kev
(@Kjvincent1979) reported
from
Costessey, England
@SkyHelpTeam Internet down, issue in area. Can you help?
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Patrick Snowsell
(@Paterick1975) reported
from
Hethersett, England
@SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me
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brian priest
(@brianpriest1) reported
from
Wymondham, England
@PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
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webbym
(@mike79mjw) reported
from
Watton, England
@rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now
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harlingdave
(@harlingdave) reported
from
Wymondham, England
Sports Saturday is crap today clueless everyone including the presenter #sky #sportssaturday #skysports
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tales of the Blanco
(@samurainews5) reported
@spiritofpaisley @AnfieldAgenda @SkySports I can say that Fabrizio many things wrong, does that mean he is a bad journalist? Everyone has misses here and there, even Ornstein
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Simon Wells
(@SiWellsy) reported
@SkyHelpTeam Help to get the hub that was due to be delivered in the 23rd January! Can you help get that hub dispatched and arrived in time for the next EFL semi final tomorrow??? The hub is pending, Sky are saying we have to wait 72hrs for anyone to do anything #badcustomerservice
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Simon Wells
(@SiWellsy) reported
@SkyHelpTeam Hey @skyhelpteam that call never came! We had to call! No hub was ever sent out for the 23rd January! What are you going to do about it?? Being told 2day we have to wait for 72 hours before anything can be done shocking service @lovemoney_com #BadCustomerService #complaint
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Tales of the Blanco
(@samurainews5) reported
@will_utfs @AnfieldAgenda @SkySports What mate? Same source said we offered €100M+ Camavinga. Do I have to believe this **** now?
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Test McTesterson
(@TestMcT80292725) reported
@SkyHelpTeam i've got an issue with SkyGo where the feed plays back at 3x speed then buffers everytime I connect my laptop to a TV via HDMI? Is this a known issue? Playback fine when not connected to HDMI. Thanks.
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John Butterworth
(@buttsy1972) reported
@SkyHelpTeam hi. Can you advise solution for freezing sound and picture on just one of the #skyq mini boxes? Main box and other mini boxes working fine? Turned off and on. Unplugged but still have issues.
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Simon Wells
(@SiWellsy) reported
@SkyHelpTeam need to be doing some help asap. We have no internet despite ordering in the 18th December. You need to resolve this now and get a hub dispatched asap to arrive by tomorrow. That is not beyond your capabilities. It was due to be here on Monday. @lovemoney_com
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Ben Hunt
(@benjhunt) reported
@KatieShanahan3 @SkySports With support like that? It can only be Franchise FC.
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Paul
(@8gzd8k76nM) reported
@Hm8g10762 @SkyHelpTeam Two full working days? So it went down on Thursday last week?
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Dr Nick 💙
(@nickswhite) reported
@SkyHelpTeam I think part of my concern Louise was that, in effect, I was raising the outage at the time, but my only option was to follow Sky's automated diagnostic system which sent me in loops when I tried to find a phone number.