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Sky Outage Report in Dereham, Norfolk, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Dereham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Dereham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Sky

Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Dereham, England

The most recent Sky outage reports came from the following cities: East Dereham.

CityProblem TypeReport Time
East Dereham Phone 14 days ago
East Dereham TV 2 months ago
East Dereham Phone 2 months ago
Fakenham TV 3 months ago
East Dereham TV 3 months ago
East Dereham TV 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Dereham, England

Latest outage, problems and issue reports in Dereham and nearby locations:

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....

  • HawayLads
    Jonno (@HawayLads) reported from Hockering, England

    @SteveP1986 @SkyHelpTeam Made me laugh mate, managed to pause my Sky Sports on App. Tried to sort Broadband package and it wouldnt load as internet was to slow 😂😂

  • HealthEdHaze
    Brian Reeve-Hayes (@HealthEdHaze) reported from Swaffham, England

    @SkyHelpTeam Thank you. Really wanted to know why you keep sending links that show not outages. My bad for posting two issues.

  • HealthEdHaze
    Brian Reeve-Hayes (@HealthEdHaze) reported from Swaffham, England

    @SkyUK by internet has been down since the morning. You keep sending me texts that there is an outage and give me a link to check status. When you use the link it says no problems in the area!

  • HawayLads
    Jonno (@HawayLads) reported from Hockering, England

    5 internet speed test all average about 9MBs. Sky speed test. "No problem brother all is well 16MBs" @SkyHelpTeam re set box moved it done everything it says online. Paying for Superfast broadband

  • HawayLads
    Jonno (@HawayLads) reported from Hockering, England

    @SkySportsBoxing @SkySports @jakepaul @KSIOlajidebt Who actually cares. If thats the shite you are churning out as boxing id rather cancel subscription.

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox

  • Kjvincent1979
    Kevin Vincent (@Kjvincent1979) reported from Costessey, England

    Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa

  • SamHowlett6
    Sam Howlett (@SamHowlett6) reported from Mulbarton, England

    @SkyHelpTeam I have called up you guys after you never call me back , and have spent over 2 hours on the phone and yet I still have a brand new phone that doesn’t receive calls without dropping!

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken

  • BeetleyCanary
    Gary Hinchliffe (@BeetleyCanary) reported from Beetley, England

    @david32325487 @SkySports @SkySportsNews Bot. Stupid one at that....

  • IanGabelli
    Gabelli🔰 (@IanGabelli) reported from Scarning, England

    This crowd noise effect on @SkySports is bloody terrible 😂

  • HawayLads
    Jonno (@HawayLads) reported from Hockering, England

    Added to that its better Qulaity tha the studf @SkySports spew out as 1992 sports year shit!

  • KingSkaMartyn
    Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡

  • coachdrivertim
    Tim Johnson (@coachdrivertim) reported from Dereham, England

    @Dizzygeorgie @Apple @SkyUK How rude 😉

  • HawayLads
    Jonno (@HawayLads) reported from Hockering, England

    @76skelly @Jarvoefc @SkyUK @SkySports Mines been Free since Football stopped. All you have to do is cancel it on app or by calling. Was widely publicised mate.

  • Di_Di26
    Diane Quadling (@Di_Di26) reported from Shipdham, England

    @SkySportsPL @SkySports Awful lunge!

  • dantheman2969
    Dan Castleton (@dantheman2969) reported from Reepham, England

    @PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like

  • chris_egle
    Chrisegle (@chris_egle) reported from Easton, England

    @Extremekiter @SkySports offside and this hand ball bull shit is just so shit a last minute equaliser crowd go crazy then 3 minutes later it’s ruled no goal total joke, it’s killing the game end off #fumming

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • berkogal
    AJJ 😀 (@berkogal) reported

    @Jon_wwfc @OGold80 Likewise. Customer for over 22 years. Have tried to renegociate as we can get the same package elsewhere and all they can offer is cutting elements of the package. No loyalty bonus. @SkyHelpTeam Terrible customer service.

  • DaaiiSmith
    Dave (@DaaiiSmith) reported

    @SkyHelpTeam Really bad quality for the red button games yet again

  • markrowland16
    mark rowland (@markrowland16) reported

    @SkyHelpTeam hi my internet and phone line been off since 29th September now sky not answering phone and last time I spoke to somebody they said I would an update on the 2nd November this never happened very poor service

  • Al_Dare
    Al (@Al_Dare) reported

    @DanicaPriest @SkyUK @SkyHelpTeam with vodaphone seem ok no issues etc. the openreach install was a shambles with their subcontractor doing such a bad job BT has to send another engineer when i complained but Vodaphone did a good job helping to sort out.

  • NickBoy41533337
    Nick Boyd (@NickBoy41533337) reported

    @SkyHelpTeam Ours in Craven, North Yorkshire has gone down. Is this also maintenance?

  • TruthAutistic
    Autistic Truth (@TruthAutistic) reported

    @SkyHelpTeam this is ridiculous. My sky internet keeps going down every now and then, it takes HOURS of turning the hub off at the wall and turning it on again and doing that on repeat. I’m getting sick of this. I really am. I’ve tried 5 times in 3 hours and IT STILL WON’T WORK

  • ParamountPlusUK
    Paramount+ UK & Ireland (@ParamountPlusUK) reported

    @Woody_PA @SkyHelpTeam This is a query for @SkyHelpTeam, who'll be able to help

  • CormacJG
    Cormac Goodwin (@CormacJG) reported

    @SkyHelpTeam But even when there is an issue it says there’s not? My internet keeps connecting then disconnecting

  • tfishwick1967
    Trevor Fishwick (@tfishwick1967) reported

    Why does Danny Mills always do that stupid sigh before he starts a sentence? #SkySports

  • MattieBluenose
    Matt Butlin (@MattieBluenose) reported

    @SkyHelpTeam red button not working. Showing content not available on all games. Advise please