Sky Outage Report in Dereham, Norfolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Dereham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Dereham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Sky
Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Dereham, Norfolk, England
The most recent Sky outage reports came from the following cities: East Dereham and Fakenham.
| City | Problem Type | Report Time |
|---|---|---|
 East Dereham |
Phone | |
| Fakenham |
TV | |
| East Dereham |
TV | |
| East Dereham |
TV | |
| East Dereham |
TV | |
| Fakenham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Dereham, England
Latest outage, problems and issue reports in Dereham and nearby locations:
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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Dan Castleton
(@dantheman2969) reported
from
Reepham, England
@PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like
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Jonno
(@HawayLads) reported
from
Hockering, England
5 internet speed test all average about 9MBs. Sky speed test. "No problem brother all is well 16MBs" @SkyHelpTeam re set box moved it done everything it says online. Paying for Superfast broadband
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
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Brian Reeve-Hayes
(@HealthEdHaze) reported
from
Swaffham, England
@SkyHelpTeam Thank you. Really wanted to know why you keep sending links that show not outages. My bad for posting two issues.
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Jonno
(@HawayLads) reported
from
Hockering, England
@76skelly @Jarvoefc @SkyUK @SkySports Mines been Free since Football stopped. All you have to do is cancel it on app or by calling. Was widely publicised mate.
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Brian Reeve-Hayes
(@HealthEdHaze) reported
from
Swaffham, England
@SkyUK by internet has been down since the morning. You keep sending me texts that there is an outage and give me a link to check status. When you use the link it says no problems in the area!
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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Jonno
(@HawayLads) reported
from
Hockering, England
Added to that its better Qulaity tha the studf @SkySports spew out as 1992 sports year shit!
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Diane Quadling
(@Di_Di26) reported
from
Shipdham, England
@SkySportsPL @SkySports Awful lunge!
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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Gary Hinchliffe
(@BeetleyCanary) reported
from
Beetley, England
@david32325487 @SkySports @SkySportsNews Bot. Stupid one at that....
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Kevin Vincent
(@Kjvincent1979) reported
from
Costessey, England
Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa
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Jonno
(@HawayLads) reported
from
Hockering, England
@SteveP1986 @SkyHelpTeam Made me laugh mate, managed to pause my Sky Sports on App. Tried to sort Broadband package and it wouldnt load as internet was to slow 😂😂
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
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Gabelli🔰
(@IanGabelli) reported
from
Scarning, England
This crowd noise effect on @SkySports is bloody terrible 😂
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Tim Johnson
(@coachdrivertim) reported
from
Dereham, England
@Dizzygeorgie @Apple @SkyUK How rude 😉
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Big Serge
(@AmBigSerge) reported
@MrJohnShin Honestly that station along with skysports on every single show all day have not shut ******** up about United since Sunday. We're so irrelevant.
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DavidDunninguk
(@daviddunninguk) reported
@SkyHelpTeam Hi @SkyHelpTeam Back on now thanks but Making an official complaint, not because of the outage but because of the lack of running information. That is what gets customers mad. You really need to look hard at what @Northpowergrid does during power cuts
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claire
(@clamarosu) reported
Just got off the phone from @SkyIreland @SkyHelpTeam awful experience. I have good broadband from #sky but only in one room. I called to get a booster and was advised I would need to get the tv package. So my monthly repayments would increase from 55 to over 100.Calling #Vodafone
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Legacy fan since 76. 🏴
(@Utd_76) reported
@NicJay_BeeUtd @SkySports In fact they were downright rude to me. Apparently Jeff Stelling wouldn't like it when i suggested i sponsor Soccer Saturday. I was furious.
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Mark Eland
(@ukmark19) reported
@SkyHelpTeam Broadband been on/off for 24hrs now in Flintshire. Varying speeds from Nothing to 100mb max when paying for 900mb. Wifi not working either; Hub not assigning IP addresses or dropping devices constantly. What’s going on?!! Showed major outage yesterday but clear now.
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James Maybank Jackson
(@jmaybankjackson) reported
@SkyHelpTeam any outage problems with broadband in the Chatham area?
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Tom Reed
(@TomCFC87) reported
@SkyHelpTeam Still missing the point by an absolute mile. Sky broke the connection to my entire town and now want to charge me to come to my house to fix my connection or make me go without Internet for 6 days. I work from home.
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Claire Carruthers
(@Nynaeve2k) reported
Is there an issue with the fibre broadband in S44 @SkyHelpTeam? There’s been intermittent list of service for the last 24 hours & I can’t see an update. Thank you!
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Danni
(@TheDanniAnne) reported
@SkyHelpTeam This morning Its just saying there is a problem with the setup in my home as my connection dropped. However it is all connected accordingly
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Tom Reed
(@TomCFC87) reported
@SkyHelpTeam An engineer is coming out to switch me to a different provider in 2 days and they are not charging me for it. There is no excuse for you creating a two tier system to fix a service that we already pay you to provide. It's just scummy profiteering.