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Sky Outage Report in Dereham, Norfolk, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Dereham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Dereham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Sky

Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Dereham, England

The most recent Sky outage reports came from the following cities: East Dereham.

CityProblem TypeReport Time
East Dereham Phone 17 days ago
East Dereham TV 2 months ago
East Dereham Phone 2 months ago
Fakenham TV 3 months ago
East Dereham TV 3 months ago
East Dereham TV 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Dereham, England

Latest outage, problems and issue reports in Dereham and nearby locations:

  • KingSkaMartyn
    Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    @SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??

  • dantheman2969
    Dan Castleton (@dantheman2969) reported from Reepham, England

    @PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....

  • reece_durrant_
    Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, England

    So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...

  • ZumbaSarahJayne
    Sarah-Jayne (@ZumbaSarahJayne) reported from Taverham, England

    @Sophs1812 @SkyHelpTeam Ours is not working in NR8

  • HealthEdHaze
    Brian Reeve-Hayes (@HealthEdHaze) reported from Swaffham, England

    @SkyHelpTeam Thank you. Really wanted to know why you keep sending links that show not outages. My bad for posting two issues.

  • HealthEdHaze
    Brian Reeve-Hayes (@HealthEdHaze) reported from Swaffham, England

    @SkyUK by internet has been down since the morning. You keep sending me texts that there is an outage and give me a link to check status. When you use the link it says no problems in the area!

  • andysegon
    Andy Segon (@andysegon) reported from Hethersett, England

    @SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.

  • KingSkaMartyn
    Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡

  • coachdrivertim
    Tim Johnson (@coachdrivertim) reported from Dereham, England

    @Dizzygeorgie @Apple @SkyUK How rude 😉

  • brianpriest1
    brian priest (@brianpriest1) reported from Wymondham, England

    @PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...

  • mike79mjw
    webbym (@mike79mjw) reported from Watton, England

    @rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken

  • Di_Di26
    Diane Quadling (@Di_Di26) reported from Shipdham, England

    @SkySportsPL @SkySports Awful lunge!

  • Kjvincent1979
    Kevin Vincent (@Kjvincent1979) reported from Costessey, England

    Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure

  • PlanetGridders
    Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox

  • Paterick1975
    Patrick Snowsell (@Paterick1975) reported from Hethersett, England

    @SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Snide90735153
    Snide (@Snide90735153) reported

    @SkyHelpTeam 10.01 this updated yesterday and the issue with sky go has been close to a week now

  • MaggieK_Therapy
    M.K (@MaggieK_Therapy) reported

    @SkyHelpTeam Thankyou. Sky box not working properly and keeps breaking down. It's making a strange noise too.

  • timthespark
    tim paver (@timthespark) reported

    @SkyUK your commentators are **** so biased and blinkered

  • beaford_j
    Sloop John B (@beaford_j) reported

    It’s like a 50/50 chance that @SkySports get NFL redzone coverage correct. Zero sound. This happens constantly. Sort your **** out.

  • kuntz124
    Neil Mc (@kuntz124) reported

    @SkySports The bigger issue is why Mctominay is starting over Casemiro 🫣

  • oxyuris
    Mart Jonsson (@oxyuris) reported

    @SkyHelpTeam You'll just tell me that it's not broken, again. Even though it's clearly broken... ...or your advertising is telling lies about "all your recordings and favourite shows are saved in the cloud" So which is it, broken or advertising lies? #SkyGlass #SkyGlassLies

  • NUFC1892MARK
    NUFCMARK (@NUFC1892MARK) reported

    @SkyHelpTeam Faults? It was damaged by openreach contractors! Once it's done we'll be switching to @virginmedia , @SkyUK have been terrible

  • GlynnR54
    Glynn Rawle 💙 (@GlynnR54) reported

    @duncanwoodtv @SkySports The trouble is, they feel the need to fill every bit of dead air with their drivel, no matter how dreadful it is. They don’t let the pictures tell the story. Who was this miscreant?

  • ricardofodol
    Richard A. Hughes #joinaunion 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@ricardofodol) reported

    @SkyHelpTeam are there any issues with the online Sky Planner? It's just hanging all the time - on desktop and mobile

  • Samuel_MUFC
    Sam 🇾🇪 (@Samuel_MUFC) reported

    @ScottSando @SkyHelpTeam Yes same for a lot of people. They won’t do anything to help they saying it’s not there fault.