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Sky Outage Report in Dereham, Norfolk, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Dereham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Dereham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Dereham, Norfolk, England 01/13/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dereham, Norfolk, England

The most recent Sky outage reports came from the following cities: Fakenham and East Dereham.

Loading map, please wait...
City Problem Type Report Time
United KingdomFakenham TV
United KingdomEast Dereham TV
United KingdomEast Dereham TV
United KingdomEast Dereham TV
United KingdomFakenham Phone
United KingdomEast Dereham TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Dereham, England

Latest outage, problems and issue reports in Dereham and nearby locations:

  • HealthEdHaze Brian Reeve-Hayes (@HealthEdHaze) reported from Swaffham, England

    @SkyUK by internet has been down since the morning. You keep sending me texts that there is an outage and give me a link to check status. When you use the link it says no problems in the area!

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...

  • Kjvincent1979 Kevin Vincent (@Kjvincent1979) reported from Costessey, England

    Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa

  • coachdrivertim Tim Johnson (@coachdrivertim) reported from Dereham, England

    @Dizzygeorgie @Apple @SkyUK How rude 😉

  • KingSkaMartyn Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken

  • Paterick1975 Patrick Snowsell (@Paterick1975) reported from Hethersett, England

    @SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me

  • brianpriest1 brian priest (@brianpriest1) reported from Wymondham, England

    @PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...

  • andysegon Andy Segon (@andysegon) reported from Hethersett, England

    @SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.

  • IanGabelli Gabelli🔰 (@IanGabelli) reported from Scarning, England

    This crowd noise effect on @SkySports is bloody terrible 😂

  • dantheman2969 Dan Castleton (@dantheman2969) reported from Reepham, England

    @PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure

  • KingSkaMartyn Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    @SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??

  • Di_Di26 Diane Quadling (@Di_Di26) reported from Shipdham, England

    @SkySportsPL @SkySports Awful lunge!

  • HealthEdHaze Brian Reeve-Hayes (@HealthEdHaze) reported from Swaffham, England

    @SkyHelpTeam Thank you. Really wanted to know why you keep sending links that show not outages. My bad for posting two issues.

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling

  • reece_durrant_ Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, England

    So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?

  • ZumbaSarahJayne Sarah-Jayne (@ZumbaSarahJayne) reported from Taverham, England

    @Sophs1812 @SkyHelpTeam Ours is not working in NR8

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • steve07820991 steve (@steve07820991) reported

    @s8j7s @timjsmith_uk @SkySports correct. the soft signal is only relevant if the tech subsequently fails, which the ump obviously doesnt know at the time. its just an incredibly **** decision by Wilson

  • timjsmith_uk Tim Smith (@timjsmith_uk) reported

    @s8j7s @SkySports Rules have changed, soft signal not relevant anymore unless technology fails, they said. but Joel Wilson probably hasn't adapted his decision making process to this.

  • terasa Terasa Groves (@terasa) reported

    @SkyHelpTeam It's an ongoing thing, can't watch TV before 6am as box refuses to switch on, guaranteed every Friday morning no broadband which makes working from home impossible and every time there is "weather" we have either no broadband or TV or both. Please just improve general service

  • jaydeekelly Jaydee🕊 (@jaydeekelly) reported

    @SkyHelpTeam hi, my internet has gone down through the night in the DN5 area, can you tell me when it’s expected to come back on? I’m just coming out of my 10 day period and had no issues until now, there’s two orange lights and after reset it’s not going green. Thanks.

  • s8j7s Scott (@s8j7s) reported

    @SkySports No, but nothing definitive to overturn the soft signal.

  • bakerthepatrick Patrick Baker (@bakerthepatrick) reported

    @SkySports Clearly touched the grass. Awful decision.

  • leebles1984 Leebles 🤘 (@leebles1984) reported

    Hi @SkyHelpTeam, I've just had a text to say I've used nearly all my mobile data. This is the case because my @SkyUK Internet has been down for a lot of the month. Any chance you could sling me a few gb as compensation?

  • 8gzd8k76nM Daniel (@8gzd8k76nM) reported

    @Liiivv_xo @SkyHelpTeam How on earth do you even expect them to attempt to help you when you give as little information as that? You must think they have a crystal ball or something you lemon

  • s8j7s Scott (@s8j7s) reported

    @timjsmith_uk @SkySports That’s wrong, because otherwise the soft signal is irrelevant.

  • Typhoonman46 David Hicks (@Typhoonman46) reported

    @SkyHelpTeam But it isn't. Noticed on downdetector quite a few reports of current issues with sky broadband. In a way hope it is an area wide issue as I've had a year of hell with my broadband and seriously hope it is not the new feed recently installed to my property.