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Sky Outage Report in Dereham, Norfolk, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Dereham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Dereham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Dereham, Norfolk, England 12/29/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Dereham, England

Latest outage, problems and issue reports in Dereham and nearby locations:

  • Kjvincent1979 Kev (@Kjvincent1979) reported from Costessey, England

    @SkyHelpTeam Internet down, issue in area. Can you help?

  • KingSkaMartyn Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    @SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??

  • KingSkaMartyn Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡

  • davidccrown david crown (@davidccrown) reported from Attleborough, England

    @SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure

  • andysegon Andy Segon (@andysegon) reported from Hethersett, England

    @SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.

  • harlingdave harlingdave (@harlingdave) reported from Wymondham, England

    Sports Saturday is crap today clueless everyone including the presenter #sky #sportssaturday #skysports

  • reece_durrant_ Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, England

    So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?

  • Di_Di26 Diane Quadling (@Di_Di26) reported from Shipdham, England

    @SkySportsPL @SkySports Awful lunge!

  • ZumbaSarahJayne Sarah-Jayne (@ZumbaSarahJayne) reported from Taverham, England

    @Sophs1812 @SkyHelpTeam Ours is not working in NR8

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....

  • Paterick1975 Patrick Snowsell (@Paterick1975) reported from Hethersett, England

    @SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling

  • Rocklandgirl Jo Arnoup (@Rocklandgirl) reported from Mattishall, England

    Getting so peed off with crap Internet connection @SkyUK , keep logging in to report & says its OK 🤬🤬 when you pay top dollar not bloody well impressed Call will be made tomorrow stating my disgust

  • Kjvincent1979 Kevin Vincent (@Kjvincent1979) reported from Costessey, England

    Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken

  • brianpriest1 brian priest (@brianpriest1) reported from Wymondham, England

    @PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...

  • mike79mjw webbym (@mike79mjw) reported from Watton, England

    @rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • sophb66 Soph v34.4 (@sophb66) reported

    @SkyHelpTeam What speeds should. I get if I now have fibre down my road? You dug up my street made a total mess laid the fibre so wouldn’t I now have fibre WiFi?

  • fogelini Richard Fogelman (@fogelini) reported

    @SkyUK @skytv is it possible to actually speak to someone here? It’s been months of the worst customer service and **** ups beyond belief

  • jackiedee1969 Jackie Desposito (@jackiedee1969) reported

    @SkyHelpTeam no reliable mobile phone service for the last 4 days! Was told due to work being carried out in our area - should be completed by 11th February, latest update tonight now stating you're "hoping to be resuming normal service within the next 5 days". Shocking!

  • MickHarkin11 Mick Harkin (@MickHarkin11) reported

    @SkyHelpTeam @JohnoNffc74 Customer shouldn't have to opt out

  • a_realWARRIOR I_aMgReAtNeSs👑 (@a_realWARRIOR) reported

    @TheOgidiBrown @SkySports These pundits always wish terrible for Chelsea! Smh

  • sushuana Sushuana Foster (@sushuana) reported

    @SkyUK I am kindly asking someone from your technical team to get in contact with me in sorting out my broadband Serbia service. Your customer support team is literally annoying. The language barrier can be frustrating as well. I am paying for a service that am not receiving.

  • JackJCroft Jack (@JackJCroft) reported

    Think it’s time to cancel @SkySports & @btsport. Completely ridiculous how a Wednesday night game, with absolutely NO competition, isn’t live on TV. What the hell are we paying for!?

  • peterp2000 Peter Peretzman (@peterp2000) reported

    @Leicestertid @SkySports Will never forget that lucky missile that went into the net against Leicester and won them one of their titles.

  • ad_1980 AD (@ad_1980) reported

    Anyone with Sky Broadband having wifi issues? I’ve had to use all my mobile data allowance because my sky wifi is being stupid @SkyHelpTeam

  • chester_nickb Nick (@chester_nickb) reported

    @SkyHelpTeam @marc_hughes86 Hi there, do you have an update @SkyHelpTeam when this will be resolved as have a very disappointed little girl here. Amazon prime have it available so if you are unable to resolve it shortly will you be willing to issue refunds so we can buy it elsewhere