Sky Outage Report in Dereham, Norfolk, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Dereham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Dereham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dereham, Norfolk, England
The most recent Sky outage reports came from the following cities: East Dereham.
| City | Problem Type | Report Time |
|---|---|---|
 East Dereham |
TV | |
| East Dereham |
Internet | |
| East Dereham |
TV | |
| East Dereham |
TV | |
| Attleborough |
Phone | |
| Attleborough |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Dereham, England
Latest outage, problems and issue reports in Dereham and nearby locations:
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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Andy Segon
(@andysegon) reported
from
Hethersett, England
@SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.
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Sarah-Jayne
(@ZumbaSarahJayne) reported
from
Taverham, England
@Sophs1812 @SkyHelpTeam Ours is not working in NR8
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Brian Reeve-Hayes
(@HealthEdHaze) reported
from
Swaffham, England
@SkyHelpTeam Thank you. Really wanted to know why you keep sending links that show not outages. My bad for posting two issues.
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Kevin Vincent
(@Kjvincent1979) reported
from
Costessey, England
Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
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webbym
(@mike79mjw) reported
from
Watton, England
@rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now
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Jo Arnoup
(@Rocklandgirl) reported
from
Mattishall, England
Getting so peed off with crap Internet connection @SkyUK , keep logging in to report & says its OK 🤬🤬 when you pay top dollar not bloody well impressed Call will be made tomorrow stating my disgust
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brian priest
(@brianpriest1) reported
from
Wymondham, England
@PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...
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Brian Reeve-Hayes
(@HealthEdHaze) reported
from
Swaffham, England
@SkyUK by internet has been down since the morning. You keep sending me texts that there is an outage and give me a link to check status. When you use the link it says no problems in the area!
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Diane Quadling
(@Di_Di26) reported
from
Shipdham, England
@SkySportsPL @SkySports Awful lunge!
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
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Dan Castleton
(@dantheman2969) reported
from
Reepham, England
@PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like
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Patrick Snowsell
(@Paterick1975) reported
from
Hethersett, England
@SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
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Reece Durrant #NHSblueheart 💙
(@reece_durrant_) reported
from
Colney, England
So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Murray
(@paul_a_murray) reported
@SkyUK So £25 for 18 months means that I would pay a grand total of £450 over 18 months for this service, right? I wouldn't end up paying more because you add CPI+3% a couple of months after I join or anything like that, right? Right?
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Rob Webb
(@bobblewebb) reported
@SaltireSatire78 @SkyHelpTeam I think there is a general issue I’m getting the same, keep getting a multi coloured stripe across the middle of the screen then it comes and goes again. What’s going on?
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⚫️ WeAreAll_Immigrants
(@Mongrel_Nati0n) reported
@frankofarrell @SkySports S*y ruining football from the top down. And from the bottom what little is left of it. #AMF
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Darren Foster
(@68Fozzy) reported
@SkyUK I pay £150 now for my package which is becoming unaffordable can you help as I don’t want to leave SKY but also don’t want a new TV, if not may need to cancel my package after over 17 years with no missed payments 🥲
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Mr Creamola Foam 🏴
(@creamolafoam1) reported
@SkyHelpTeam @alighirl77 Isn’t that what she pays you guys for? Deals everywhere don’t stick with them if you aren’t getting the service you are paying for!!!
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Michael Beardmore
(@MickeyBeardmore) reported
@SkyHelpTeam what is going on in the B44 area? My Sky Glass TV is not working at all.
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Matt Bates - Black Country Vlogger
(@BCVlogger) reported
@SkyHelpTeam We're in USA and can't do texts or make calls but roaming internet works. Other ppl in forum in other countries on holiday same problem. What's up?
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Michael Beardmore
(@MickeyBeardmore) reported
@SkyHelpTeam My Sky Glass TV will not work. When I ring the customer services number it says "we are aware of an issue with your telephone exchange" then I am told I will have to wait 45 mins to speak to an operator. I do not pay £100+ a month for this sort of service
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Tinky Pitstop™
(@TinkyPitstop) reported
@SkyHelpTeam hi is there a problem with accessing the apps again?! Second time in a couple of weeks.
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Georgina Quaife
(@GeorginaQuaife) reported
@SkyHelpTeam Hi Lauren! Thanks for getting back to me. I'm a bit worried that my puck has broken as it keeps trying to apply a software update (after a reset) gets stuck with a solid red light. Is this the same issue?