Sky Outage Report in Dereham, Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Dereham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Dereham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Sky
Sky is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Dereham, Norfolk, England
The most recent Sky outage reports came from the following cities: East Dereham.
| City | Problem Type | Report Time |
|---|---|---|
 East Dereham |
Internet | |
| East Dereham |
TV | |
| East Dereham |
TV | |
| East Dereham |
TV | |
| East Dereham |
TV | |
| East Dereham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Dereham, England
Latest outage, problems and issue reports in Dereham and nearby locations:
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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Brian Reeve-Hayes
(@HealthEdHaze) reported
from
Swaffham, England
@SkyHelpTeam Thank you. Really wanted to know why you keep sending links that show not outages. My bad for posting two issues.
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Jonno
(@HawayLads) reported
from
Hockering, England
Added to that its better Qulaity tha the studf @SkySports spew out as 1992 sports year shit!
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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Jonno
(@HawayLads) reported
from
Hockering, England
5 internet speed test all average about 9MBs. Sky speed test. "No problem brother all is well 16MBs" @SkyHelpTeam re set box moved it done everything it says online. Paying for Superfast broadband
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Brian Reeve-Hayes
(@HealthEdHaze) reported
from
Swaffham, England
@SkyUK by internet has been down since the morning. You keep sending me texts that there is an outage and give me a link to check status. When you use the link it says no problems in the area!
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Jonno
(@HawayLads) reported
from
Hockering, England
@SteveP1986 @SkyHelpTeam Made me laugh mate, managed to pause my Sky Sports on App. Tried to sort Broadband package and it wouldnt load as internet was to slow 😂😂
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Gabelli🔰
(@IanGabelli) reported
from
Scarning, England
This crowd noise effect on @SkySports is bloody terrible 😂
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Dan Castleton
(@dantheman2969) reported
from
Reepham, England
@PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like
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Gary Hinchliffe
(@BeetleyCanary) reported
from
Beetley, England
@david32325487 @SkySports @SkySportsNews Bot. Stupid one at that....
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Tim Johnson
(@coachdrivertim) reported
from
Dereham, England
@Dizzygeorgie @Apple @SkyUK How rude 😉
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
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Kevin Vincent
(@Kjvincent1979) reported
from
Costessey, England
Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
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Diane Quadling
(@Di_Di26) reported
from
Shipdham, England
@SkySportsPL @SkySports Awful lunge!
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
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Jonno
(@HawayLads) reported
from
Hockering, England
@76skelly @Jarvoefc @SkyUK @SkySports Mines been Free since Football stopped. All you have to do is cancel it on app or by calling. Was widely publicised mate.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Clemfandango 🏴🏳️🌈🏳️⚧️#JohnsonOut
(@intergeri) reported
@youngin_uk @SkyHelpTeam This is one of the reasons we got rid off Sky years ago. Every time it got really windy we'd completely lose everything. Never had any issues since we moved to Virgin.
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Jonny the Outlaw
(@jonnyfallas) reported
@SkyHelpTeam Unable to get any signal. Think the storms might have knocked out our dish as everything else working and signal strength is 0
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Baggiebubs
(@baggiebubble) reported
@Chrisbutts8 @SkyFootball @JeffStelling Strange Jeff and rest of skysports never reported on trouble Millwall fans starting on home family baggies fans at hawthorns isn't it 🤔 london stick up for london
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steve kelly
(@skellyynwa) reported
@SkyHelpTeam I am having a stupid amount of issues with my medium Sky Glass. It constantly freezes, the puck switches itself off and I have to restart my TV at least 10 times per day. The remote control works when it feels like too.
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dan
(@isthatdan) reported
@SkyHelpTeam @ShellEnergyHome have indicated that @OpenreachHelp aren’t able to do this. Can either of you three help on this and try to figure out why?
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Josh Brown
(@JoshB_Bourbonss) reported
@SkyHelpTeam It was a fault with Sky, my router is fine. I know the issue was you, so don't insult my intelligence please. I follow your diagnostics every time.
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Steven Toast
(@youngin_uk) reported
@SkyHelpTeam I'd rather you got me an engineer here to fix it tbf
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Lee Whiddett
(@leeroypatel) reported
@skyhelpteam we've had no wifi working for over 24 hours, do you have a problem in South Norfolk area?
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JD
(@thejohnjnr) reported
@SkyHelpTeam They all freeze after a few seconds. Most people I speak to have the same issue. Only happens on my Q box. iPad plays fine.
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Trevor Potts
(@silverfoxpotts) reported
@SkyHelpTeam Still can't connect we have a problem Houston!