Sky

Sky Outage Report in Colney, Norfolk, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Colney, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Colney, Norfolk, England 01/21/2026 17:05

January 21: Problems at Sky

Sky is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Colney, Norfolk, England

The most recent Sky outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Internet
United KingdomNorwich TV
United KingdomNorwich TV
United KingdomNorwich Wi-fi
United KingdomNorwich Total Blackout
United KingdomNorwich TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Colney, England

Latest outage, problems and issue reports in Colney and nearby locations:

  • Kjvincent1979 Kev (@Kjvincent1979) reported from Costessey, England

    @SkyHelpTeam Internet down, issue in area. Can you help?

  • shanebrown74 Shane Brown (@shanebrown74) reported from Norwich, England

    @SkyHelpTeam The quickest and easiest way is for you not to have periods of outage every two weeks.

  • shanebrown74 Shane Brown (@shanebrown74) reported from Norwich, England

    @LucyriPhd @SkyUK It dies often go down at this time of night. But would be nice if there was warning. Oddly, the box is marked as if everything is ok. Normally it's a yellow light.

  • mervhoneywood Merv Honeywood (@mervhoneywood) reported from Bungay, England

    @SkyHelpTeam Are there issues in Suffolk with connection? Router keeps restarting so losing connection.

  • shanebrown74 Shane Brown (@shanebrown74) reported from Norwich, England

    @SkyHelpTeam Not yet. Will call them tomorrow. Thanks for your help. Luckily I have a fire stick so can stream or use catch up.

  • minitown85 Neil Townsend (@minitown85) reported from Norwich, England

    Has Chris Coleman got a money on 1-0 or something. Keeps saying 1-0 is never enough over and over again! @SkySports #TOTSOU #SkySports #EPL

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling

  • brianpriest1 brian priest (@brianpriest1) reported from Wymondham, England

    @PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...

  • Kiddibox Kiddibox Surprise #SBS Winner 🎁 (@Kiddibox) reported from Norwich, England

    @SkyHelpTeam i have endless problems with my broadband dropping continuously dropping since last night and yet it keeps doing it today. Im trying to work from home but today seems impossible! Is there an issue i need to be aware of????

  • dinglette1972 Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported from Norwich, England

    @GrumpyDad3 @SkySports Been saying this from time. African Twitter are the worst. Arsenal, Liverpool and Man Utd fans in particular.

  • concrete_afro Concrete_Afro (@concrete_afro) reported from Norwich, England

    @SkyHelpTeam Having problems with pictures on live TV - constantly breaking up/showing 'no satellite signal. We get no sky channels so don't think I should pay for a service I'm not getting. Pls help #skytv #noservice

  • concrete_afro Concrete_Afro (@concrete_afro) reported from Norwich, England

    @SkyHelpTeam Zero change! No channels available 'no satellite signal' how do I resolve this to start watching the service I'm paying an arm and a leg for?

  • SamClark1985 Sam Clark (@SamClark1985) reported from Norwich, England

    @SkyHelpTeam Using an ipad. App is upto date and login details are all correct

  • Rocklandgirl Jo Arnoup (@Rocklandgirl) reported from Mattishall, England

    Getting so peed off with crap Internet connection @SkyUK , keep logging in to report & says its OK 🤬🤬 when you pay top dollar not bloody well impressed Call will be made tomorrow stating my disgust

  • andysegon Andy Segon (@andysegon) reported from Hethersett, England

    @SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.

  • ZumbaSarahJayne Sarah-Jayne (@ZumbaSarahJayne) reported from Taverham, England

    @Sophs1812 @SkyHelpTeam Ours is not working in NR8

  • shanebrown74 Shane Brown (@shanebrown74) reported from Norwich, England

    Ok. It's one of those nights again. Let's take bets on how many times @SkyUK broadband is going down the night. I'm currently at 3 times in the last hour. #sky.

  • davidccrown david crown (@davidccrown) reported from Attleborough, England

    @SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message

  • reece_durrant_ Reece Durrant #NHSblueheart 💙 (@reece_durrant_) reported from Colney, England

    So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?

  • Paterick1975 Patrick Snowsell (@Paterick1975) reported from Hethersett, England

    @SkySports your current crop of pundits are absolutely awful and embarrassing, most can’t even talk properly. People will be switching off, believe me

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Honiap86 Iqbal patel (@Honiap86) reported

    @SkyHelpTeam Still down in BB1 sending misinformation about rectifying the issue when it’s still down in certain areas after second day of no usage is abhorrent. Stop telling customers you resolved the issue when quite clearly it is not!

  • jpjLFC65 Paul #LFC (@jpjLFC65) reported

    @SkyUK Broadband has been down for 2 days in PR5 area, any idea when it will be available and will there be a refund on the affected accounts?

  • ali_missharibo ✨ali bob✨ (@ali_missharibo) reported

    @SkyHelpTeam my sky broadband is still not working two days now

  • monkeygirl_69 Hannah Johnson (@monkeygirl_69) reported

    @SkyHelpTeam my television,had no satellite signal for 24 hours, cannot even watch recordings/ downloads or Freeview 8th November is earliest appointment and I am disabled and severally vulnerable

  • imsanjanasen Sanjana Sen (@imsanjanasen) reported

    in the past 7 days alone: - ive had COVID - @SkyUK WiFi has had a multi-day outage

  • hamesie83 Paul Hames (@hamesie83) reported

    @SkyHelpTeam @SkyHelpTeam still not working in WA16. Day 2 of no access

  • JGoldyy Joshua 🎃 (@JGoldyy) reported

    @iammcallum @SkyUK get on @Hyperoptic if you can lad, absolute machine of a service

  • lifeasiknowit_3 KLV (@lifeasiknowit_3) reported

    @Leannelord @my2pencehworth @SkyHelpTeam Have you had any joy I can’t even do anything on my app it says same message and phone is automated saying they know there’s an issue 😪

  • lukeconway22 Luke Conway (@lukeconway22) reported

    @SkyUK @vanquishpurr Service isn't restored 🤡 BB1

  • becca_lythgoe Becca Lythgoe (@becca_lythgoe) reported

    @SkyHelpTeam Well the problem is absolutely not resolved is it… WiFi has still been down today