Sky Outage Report in Thorpe St. Andrew, Norfolk, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thorpe St. Andrew, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thorpe St. Andrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Thorpe St. Andrew, Norfolk, England
The most recent Sky outage reports came from the following cities: Norwich and Wymondham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Wi-fi | |
| Norwich |
Wi-fi | |
| Norwich |
TV | |
| Norwich |
TV | |
| Norwich |
TV | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Thorpe St. Andrew, England
Latest outage, problems and issue reports in Thorpe St. Andrew and nearby locations:
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David M. Brear
(@davidbrear) reported
from
Thorpe St. Andrew, England
Whoever did the UX and product design on the @SkyUK Q service needs locking up. Bloody terrible. The physical box is so under powered and the interfaces seem to be trying to make it difficult.
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Dan Castleton
(@dantheman2969) reported
from
Reepham, England
@PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
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FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME
(@FALCON678) reported
from
Norwich, England
@SkyHelpTeam hi my broadband is down again. Can you please let me know what is going on.
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bugsscoobybunnydoo007
(@boytozsy1fan007) reported
from
Norwich, England
@SkyHelpTeam Norwich has flood warnning how i book one look my dish fix thank??????
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Kevin Vincent
(@Kjvincent1979) reported
from
Costessey, England
Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa
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Lee Slater
(@leeslater1990) reported
from
Norwich, England
@SkyHelpTeam internet is down, told is was router have a new route set-up today and problem is back again! Are you having problems in Norwich?
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
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Mark Green
(@Monkey_Shocks) reported
from
Norwich, England
@SkyHelpTeam my fathers account has been locked and he is unable to access sky go. I have phoned the number and it’s sending me I circles, due to covid my father is unable to contact you himself. Please help
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𝕃𝕠𝕦𝕚𝕤𝕖_𝕆𝔻𝕨𝕠𝕣𝕜𝕖𝕣
(@Louise_ODWorker) reported
from
Long Stratton, England
Well the @SkyHelpTeam appear to be getting a few more followers this evening! #skybroadband #broken #2020life
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Cristina
(@CRISTINAjj) reported
from
Thorpe St. Andrew, England
@SkyHelpTeam are there issues with the broadband? My speed all afternoon has been 4.3 Mbps, I can’t even open a picture.
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Caroline Clarke
(@canarycaz) reported
from
Norwich, England
@SkyHelpTeam Any issues in the NR1 area? Our broadband is out and diagnostics have said it is outside our house. Engineer booked but no indication on your website of any problems.
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bugsscoobybunnydoo007
(@boytozsy1fan007) reported
from
Norwich, England
@SkyHelpTeam Been bad lazt mounth -5 / 7 dergress now verry cold norwich keeps going on of no saterlight signial doing head in thanks ????
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emma gibbs
(@gibbles76) reported
from
Wroxham, England
@SkyHelpTeam can somebody please help me spoke to someone from sky last night gave me number to call as she believes I’m being billed wrong, keep calling and it says it will text me 😡not good enough
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FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME
(@FALCON678) reported
from
Norwich, England
@FlareBlitzed @SkyHelpTeam Mine is down in Norwich
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Chris Elliott 💙NHS
(@ChrisElliott66) reported
from
Norwich, England
Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option
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Lee Slater
(@leeslater1990) reported
from
Norwich, England
@SkyHelpTeam are there current internet issues in Norwich (NR1) have lost connection about half an hour ago and it hasn’t come back?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sunil
(@Sunil__K) reported
That match was terrible I want my money back @SkySports
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Scott Wilkes
(@scottwilkes88) reported
Absolute **** show. Leeds Forest miles more interesting then the mid table shite between Chelsea & Liverpool. #SkySports #lfc #cfc
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Gerry McDermott
(@Dosser62) reported
@SkySportsNews Two league games in Scotland tonight, but you'd never know it via your coverage, not even gave the HT scores in those games.Neil Doncaster & the rest of his cronies at @spfl should be utterly embarrassed by the lack of exposure their product gets from @SkySports
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luke
(@_LukeWHU) reported
@SkyHelpTeam u frauds fix the internet
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gaara
(@Garap24) reported
@AbsoluteChelsea @SkySports Kante , fofana , RJ and Enzo been good but this kai need to be sold he robbed kante of 2 assist kai is **** , also Felix gotta be the most overrated player he’s just a freestyle merchant send him back to atl Madrid
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Kelly Louise Vicker
(@kellyvicker) reported
@SkyHelpTeam Sort out our sky mobile issues finally. I have been trying to sort out the problem with no signal for months and get promised call backs by management as the help enter can’t do anymore and that never happens.
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Tom
(@Tombellylfc) reported
@Carra23 I get its not all on you but **** sake come on. Why do @skysports never ever call out the disaster chanting. Surely you have had enough of it the same as we have
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Bluebird PR
(@BluebirdPR) reported
@SkyHelpTeam our entire street haven’t had internet for nearly 2 weeks now and @BTSopenreach haven’t even showed up to fix it, despite saying they would twice! What is going on?
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Notcherino.
(@frencho14) reported
@SkySportsPL @SkyHelpTeam during chelsea liverpool game a brilliant insight from @GNev2 when felix gets fouled and stays down injured..."chelsea man still down,looks a sore one", thats excellent gary not 1 person watching could have worked that out,red button for no comms please
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Martin Christer
(@MChrister23) reported
@stano_88 @GNev2 @SkySports I know my ****