Sky Outage Report in Thorpe St. Andrew, Norfolk, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thorpe St. Andrew, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thorpe St. Andrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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Wi-fi (13%)
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TV (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Thorpe St. Andrew, Norfolk, England
The most recent Sky outage reports came from the following cities: Norwich and Wymondham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
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| Norwich |
Wi-fi | |
| Norwich |
TV | |
| Norwich |
TV | |
| Norwich |
Wi-fi | |
| Norwich |
Internet |
Community Discussion
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Sky Issues Reports Near Thorpe St. Andrew, England
Latest outage, problems and issue reports in Thorpe St. Andrew and nearby locations:
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
@LucyriPhd @SkyUK It dies often go down at this time of night. But would be nice if there was warning. Oddly, the box is marked as if everything is ok. Normally it's a yellow light.
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
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Sarah-Jayne
(@ZumbaSarahJayne) reported
from
Taverham, England
@Sophs1812 @SkyHelpTeam Ours is not working in NR8
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𝕃𝕠𝕦𝕚𝕤𝕖_𝕆𝔻𝕨𝕠𝕣𝕜𝕖𝕣
(@Louise_ODWorker) reported
from
Long Stratton, England
Well the @SkyHelpTeam appear to be getting a few more followers this evening! #skybroadband #broken #2020life
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken
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Concrete_Afro
(@concrete_afro) reported
from
Norwich, England
@SkyHelpTeam Having problems with pictures on live TV - constantly breaking up/showing 'no satellite signal. We get no sky channels so don't think I should pay for a service I'm not getting. Pls help #skytv #noservice
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Chris Elliott 💙NHS
(@ChrisElliott66) reported
from
Norwich, England
Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
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FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME
(@FALCON678) reported
from
Norwich, England
@FlareBlitzed @SkyHelpTeam Mine is down in Norwich
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
Ok. It's one of those nights again. Let's take bets on how many times @SkyUK broadband is going down the night. I'm currently at 3 times in the last hour. #sky.
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
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Concrete_Afro
(@concrete_afro) reported
from
Norwich, England
@SkyHelpTeam Zero change! No channels available 'no satellite signal' how do I resolve this to start watching the service I'm paying an arm and a leg for?
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FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME
(@FALCON678) reported
from
Norwich, England
@SkyHelpTeam hi my broadband is down again. Can you please let me know what is going on.
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Andy Segon
(@andysegon) reported
from
Hethersett, England
@SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.
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Reece Durrant #NHSblueheart 💙
(@reece_durrant_) reported
from
Colney, England
So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?
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Neil Townsend
(@minitown85) reported
from
Norwich, England
Has Chris Coleman got a money on 1-0 or something. Keeps saying 1-0 is never enough over and over again! @SkySports #TOTSOU #SkySports #EPL
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brian priest
(@brianpriest1) reported
from
Wymondham, England
@PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
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Sophia Goldsmith ♐ 索菲亚
(@dinglette1972) reported
from
Norwich, England
@GrumpyDad3 @SkySports Been saying this from time. African Twitter are the worst. Arsenal, Liverpool and Man Utd fans in particular.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren_Benjamin2001🏳️🌈
(@CFC_Benjamin19) reported
@FootballlForAll @SkySports However, if they mean just the one game abroad, that's not too bad. But the idea of both Liverpool vs man utd games being in USA then China for example wouldn't be good
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Demi-Jade McGee✨
(@DemiJGee) reported
Love how we pay through the bloody teeth for @SkyUK internet and yet we have to wait A WEEK for someone to come out and look at why it isn’t connecting. Can’t work from home coz I have no internet!!! Shocking service !!!! @SkyHelpTeam I need someone to come fix asap!!!
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JoshAFC
(@josh_afc) reported
@DannyAinscough7 @ActonObserved @SkySports If you think the vaccine has caused problems imagine what it would have been like if you had caught the actual live version of the virus.
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Adam Patten
(@adammaat) reported
@SkyHelpTeam I am currently on hold to your customer services team who are refusing to let me speak to a manager regarding a complaint. How do I speak to a manager please?
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ImScreech
(@Screechasauras) reported
@SkyHelpTeam come back from holiday and my speeds are abismale i pay for priority gaming and there so bad ive just downloaded games on my mobile hotspot as they were slightly quicker im getting 30 download and after talking to friends who are getting 100+ im begining to wonder
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Danny Ainscough
(@DannyAinscough7) reported
@ActonObserved @SkySports I mean it could be a weird coincidence I'm not sure but had no engery stomach problems headache back ache for months ever since getting the vaccine. Maybe it isn't that but I never had anything like this in my life before receiving it
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Simon Hassall-Pirie
(@simonhpirie) reported
@SkyUK - Customer service tragedy occurring right now. Happy to offer my services free to fix it, doubt you would take me up on it. Too many departments with limited/no knowledge & don’t care about long term custom. Not easy to get new customers signed up? Easier to keep old??
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Fairobserver
(@Fairobserver1) reported
@SkyHelpTeam listen is stupid going to your website been there, called you many times trying to speak to a bloody human being and it's just impossible
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Joeb
(@JoeBoyrmd) reported
@kenochonogor @SkySports Ali and AJ should hardly be considered to be in the same sport, Ali was a well rounded boxer in every way, AJ in the Ruiz rematch fought a fighter that spent the few months before that partying, Usyk would beat him even worse in a rematch, Ruiz was never a top fighter
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Fairobserver
(@Fairobserver1) reported
@SkyHelpTeam can you advise how to cancel our subscription