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Sky Outage Report in Thorpe St. Andrew, Norfolk, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Thorpe St. Andrew, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thorpe St. Andrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Thorpe St. Andrew, Norfolk, England 12/12/2025 04:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Thorpe St. Andrew, Norfolk, England

The most recent Sky outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich TV
United KingdomNorwich Wi-fi
United KingdomNorwich TV
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Thorpe St. Andrew, England

Latest outage, problems and issue reports in Thorpe St. Andrew and nearby locations:

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken

  • CRISTINAjj Cristina (@CRISTINAjj) reported from Thorpe St. Andrew, England

    @SkyHelpTeam are there issues with the broadband? My speed all afternoon has been 4.3 Mbps, I can’t even open a picture.

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....

  • leeslater1990 Lee Slater (@leeslater1990) reported from Norwich, England

    @SkyHelpTeam internet is down, told is was router have a new route set-up today and problem is back again! Are you having problems in Norwich?

  • boytozsy1fan007 bugsscoobybunnydoo007 (@boytozsy1fan007) reported from Norwich, England

    @SkyHelpTeam Norwich has flood warnning how i book one look my dish fix thank??????

  • ChrisElliott66 Chris Elliott 💙NHS (@ChrisElliott66) reported from Norwich, England

    Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option

  • gibbles76 emma gibbs (@gibbles76) reported from Wroxham, England

    @SkyHelpTeam can somebody please help me spoke to someone from sky last night gave me number to call as she believes I’m being billed wrong, keep calling and it says it will text me 😡not good enough

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...

  • Kjvincent1979 Kevin Vincent (@Kjvincent1979) reported from Costessey, England

    Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa

  • minitown85 Neil Townsend (@minitown85) reported from Norwich, England

    Has Chris Coleman got a money on 1-0 or something. Keeps saying 1-0 is never enough over and over again! @SkySports #TOTSOU #SkySports #EPL

  • Monkey_Shocks Mark Green (@Monkey_Shocks) reported from Norwich, England

    @SkyHelpTeam my fathers account has been locked and he is unable to access sky go. I have phoned the number and it’s sending me I circles, due to covid my father is unable to contact you himself. Please help

  • Louise_ODWorker 𝕃𝕠𝕦𝕚𝕤𝕖_𝕆𝔻𝕨𝕠𝕣𝕜𝕖𝕣 (@Louise_ODWorker) reported from Long Stratton, England

    Well the @SkyHelpTeam appear to be getting a few more followers this evening! #skybroadband #broken #2020life

  • FALCON678 FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME (@FALCON678) reported from Norwich, England

    @FlareBlitzed @SkyHelpTeam Mine is down in Norwich

  • boytozsy1fan007 bugsscoobybunnydoo007 (@boytozsy1fan007) reported from Norwich, England

    @SkyHelpTeam Been bad lazt mounth -5 / 7 dergress now verry cold norwich keeps going on of no saterlight signial doing head in thanks ????

  • dinglette1972 Sophia Goldsmith ♐ 索菲亚 (@dinglette1972) reported from Norwich, England

    @GrumpyDad3 @SkySports Been saying this from time. African Twitter are the worst. Arsenal, Liverpool and Man Utd fans in particular.

  • FALCON678 FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME (@FALCON678) reported from Norwich, England

    @SkyHelpTeam hi my broadband is down again. Can you please let me know what is going on.

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox

  • PlanetGridders Marc Gridley 🔰 (@PlanetGridders) reported from Horsford, England

    @SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling

  • leeslater1990 Lee Slater (@leeslater1990) reported from Norwich, England

    @SkyHelpTeam are there current internet issues in Norwich (NR1) have lost connection about half an hour ago and it hasn’t come back?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • theRealDavood Davood Torangi 💙 (@theRealDavood) reported

    @SkyHelpTeam @Jamie_2810 I wonder if they're sorry for the outage or the price rise?¿?

  • GraemeKTID84 Graeme (@GraemeKTID84) reported

    @SkyHelpTeam hi team. Looking for some help with regards to my bill. It looks like it has went up by £30+ this month and last month. Could you please help?

  • biggerdave1 david holdsworth (@biggerdave1) reported

    @SkyHelpTeam @virginmedia The venue only had sky to show the game and yes there was bad weather it’s England in the summer we get bad weather

  • rmythen RM™ (@rmythen) reported

    @SkyHelpTeam looking for some support. Very old sky box, promised box sets. Box sets not working and many live channels also.

  • Sean23125753 Sean (@Sean23125753) reported

    @SkyHelpTeam Hi, yes it does. There seems to be issue in the area , not isolated to myself

  • Sean23125753 Sean (@Sean23125753) reported

    @SkyHelpTeam Hi, I haven’t booked a engineer as I can’t wait till the 26th and I’m not paying £15. It is a wider issue as neighbours have the same problem. It’s no problem, I will go thru to retentions later and sort it that way. Thanks for your time

  • MikeHornby84 Mike Hornby (@MikeHornby84) reported

    @SkyHelpTeam Nope, but there is a Facebook page for the area of Southport that I live and there are many many people saying their internet is down too.

  • Sean23125753 Sean (@Sean23125753) reported

    @SkyHelpTeam That means I’ll have to run it again . It advised a engineer appointment with the next being 26th July . You must be aware of a issues ?

  • markpfinch Mark Finch (@markpfinch) reported

    @SkyHelpTeam how can I sort out an issue with my sky q broadband. Ever since I upgraded I don’t get WiFi in most areas of my house. The old equipment didn’t have this problem.

  • Jamie_2810 Jamie Seymour (@Jamie_2810) reported

    Just to confirm, you’ve increased the prices from April 2021, and now there is no internet in my area due to an ‘outage’ @SkyHelpTeam?