Sky Outage Report in Thorpe St. Andrew, Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thorpe St. Andrew, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thorpe St. Andrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at Sky
Sky is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (14%)
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TV (10%)
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Phone (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Thorpe St. Andrew, Norfolk, England
The most recent Sky outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| Norwich |
Wi-fi | |
| Norwich |
Phone | |
| Norwich |
Phone | |
| Norwich |
TV | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Thorpe St. Andrew, England
Latest outage, problems and issue reports in Thorpe St. Andrew and nearby locations:
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Kevin Vincent
(@Kjvincent1979) reported
from
Costessey, England
Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa
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Neil Townsend
(@minitown85) reported
from
Norwich, England
Has Chris Coleman got a money on 1-0 or something. Keeps saying 1-0 is never enough over and over again! @SkySports #TOTSOU #SkySports #EPL
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken
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Sophia Goldsmith ♐ 索菲亚
(@dinglette1972) reported
from
Norwich, England
@GrumpyDad3 @SkySports Been saying this from time. African Twitter are the worst. Arsenal, Liverpool and Man Utd fans in particular.
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FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME
(@FALCON678) reported
from
Norwich, England
@FlareBlitzed @SkyHelpTeam Mine is down in Norwich
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Concrete_Afro
(@concrete_afro) reported
from
Norwich, England
@SkyHelpTeam Having problems with pictures on live TV - constantly breaking up/showing 'no satellite signal. We get no sky channels so don't think I should pay for a service I'm not getting. Pls help #skytv #noservice
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Chris Elliott 💙NHS
(@ChrisElliott66) reported
from
Norwich, England
Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
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bugsscoobybunnydoo007
(@boytozsy1fan007) reported
from
Norwich, England
@SkyHelpTeam Norwich has flood warnning how i book one look my dish fix thank??????
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brian priest
(@brianpriest1) reported
from
Wymondham, England
@PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
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Sarah-Jayne
(@ZumbaSarahJayne) reported
from
Taverham, England
@Sophs1812 @SkyHelpTeam Ours is not working in NR8
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Concrete_Afro
(@concrete_afro) reported
from
Norwich, England
@SkyHelpTeam Zero change! No channels available 'no satellite signal' how do I resolve this to start watching the service I'm paying an arm and a leg for?
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Mark Green
(@Monkey_Shocks) reported
from
Norwich, England
@SkyHelpTeam my fathers account has been locked and he is unable to access sky go. I have phoned the number and it’s sending me I circles, due to covid my father is unable to contact you himself. Please help
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FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME
(@FALCON678) reported
from
Norwich, England
@SkyHelpTeam hi my broadband is down again. Can you please let me know what is going on.
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bugsscoobybunnydoo007
(@boytozsy1fan007) reported
from
Norwich, England
@SkyHelpTeam Been bad lazt mounth -5 / 7 dergress now verry cold norwich keeps going on of no saterlight signial doing head in thanks ????
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𝕃𝕠𝕦𝕚𝕤𝕖_𝕆𝔻𝕨𝕠𝕣𝕜𝕖𝕣
(@Louise_ODWorker) reported
from
Long Stratton, England
Well the @SkyHelpTeam appear to be getting a few more followers this evening! #skybroadband #broken #2020life
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Carr
(@Stuey3D) reported
@SkyHelpTeam Last night watching episode 7 of a programme the download failed halfway through, so I back out and try the download again only to find episode 8 downloading with no issues at all, so you can’t blame my internet either.
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Elizabeth Taranowski
(@LizT2302) reported
@SkyHelpTeam @mattwaterman Sky, I'm also Sheffield area, S61, had no Internet since 10pm last night, tried following the instructions on the My Sky app but keeps taking me round in circles with no solution, can you help me out please? Phone number to call maybe for assistance?
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Richard
(@rboothy) reported
@LizT2302 @SkyUK Having same issues I’m S35 Sheffield went down at 10pm last night still not working, @SkyUK when will this be fixed?
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Andy Weston
(@AbnerBrowne) reported
@SkyHelpTeam @leedsandyb76 Do you sign in using your Sky credentials or do you have to set up a separate account?
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Hayley Brittain
(@HalesBrittain) reported
@SkyHelpTeam I’ve had to come into the office but it was telling me there was an outage in the area and the internet and voice light is Amber. I did all the connection tests last night and this morning but no joy
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Fred Royles
(@RoylesFred) reported
@SkyHelpTeam My Internet has been down since around 10.00 pm last night, Sheffield S5.
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Anne
(@annesilvdav) reported
@SkyHelpTeam Nothing really. I have an engineer booked for next week but he said it’s probably the wrong engineer. They would then sort the right engineer. A long time to be without internet. I’m just hoping that we are part of outage that is sorted ASAP
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Demps151
(@Demps151) reported
@SkyHelpTeam @Jackwhittles3 Do u need read latest tweets @SkyHelpTeam it's clear to see there a issue in Sheffield nothing to do with individual users, let me guess they need to book a engineer to come round........
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Stuart Carr
(@Stuey3D) reported
@SkyHelpTeam What like rebooting the box, rebooting the internet, factory resetting the box, and ultimately having the box replaced? I’ve already done those steps over the last year or so. The issue is at your end as it’s a “remote network problem” every time.
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CaptPike
(@PikeCapt) reported
Anybody know why my Sky Q box does not yet have Paramount+ in the UK? I’ve checked with friends, they have the same issue. @SkyUK @ParamountPlusUK #sky #ParamountPlusUK #ParamountPlus