Sky Outage Report in Thorpe St. Andrew, Norfolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thorpe St. Andrew, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thorpe St. Andrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 01: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Thorpe St. Andrew, Norfolk, England
The most recent Sky outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
TV | |
| Norwich |
Wi-fi | |
| Norwich |
TV | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Thorpe St. Andrew, England
Latest outage, problems and issue reports in Thorpe St. Andrew and nearby locations:
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Reece Durrant #NHSblueheart 💙
(@reece_durrant_) reported
from
Colney, England
So Sky broadband services are down across Norfolk and Suffolk, I wonder what compensation they will offer? @SkyUK, can you advise?
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Concrete_Afro
(@concrete_afro) reported
from
Norwich, England
@SkyHelpTeam Having problems with pictures on live TV - constantly breaking up/showing 'no satellite signal. We get no sky channels so don't think I should pay for a service I'm not getting. Pls help #skytv #noservice
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FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME
(@FALCON678) reported
from
Norwich, England
@FlareBlitzed @SkyHelpTeam Mine is down in Norwich
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher @skytv @SkyHelpTeam Their, sorry. The frustration made me type too fast.... I’ve had four engineers since September and a fifth one book for next week. Ironically they told me it was a BT Wi-fi issue so I came out of contract 15 months early....and it’s WORSE with Sky Wi-fi.....
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m already in a long process with Sky to help them ascertain the problems and eventually find fixes for these faulty boxes. But it doesn’t look like a fix is possible. I firmly believe these HDR boxes are doomed. There are many customers affected...
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brian priest
(@brianpriest1) reported
from
Wymondham, England
@PeterGa43632333 Definitely, poor journalism, but as we all know Skysports and Btsports are extremely biased towards Liverpool, City and United and a few more of the others. Basically sucking up to them all the time...
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Neil Townsend
(@minitown85) reported
from
Norwich, England
Has Chris Coleman got a money on 1-0 or something. Keeps saying 1-0 is never enough over and over again! @SkySports #TOTSOU #SkySports #EPL
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
@SkyHelpTeam The quickest and easiest way is for you not to have periods of outage every two weeks.
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@BigJohnnyArcher Agree John but what about the sound drop outs, the constant disconnection of the mini boxes and the constant Wi-fi dips of the new v3 HDR box? @skytv @SkyHelpTeam are ignoring a 143 page thread of these problems. Q keeps getting these awards but the new box is broken
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Sarah-Jayne
(@ZumbaSarahJayne) reported
from
Taverham, England
@Sophs1812 @SkyHelpTeam Ours is not working in NR8
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam It only started with the HDR box entering my house. I am working with the tech teams but the lack of public acknowledgment of this massive issue is startling
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Chris Elliott 💙NHS
(@ChrisElliott66) reported
from
Norwich, England
Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option
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Andy Segon
(@andysegon) reported
from
Hethersett, England
@SkyUK Broadband down in Hethersett, Norfolk. DM'd @SkyHelpTeam but no reply. No text from Sky to say that Broadband down! Come on Sky, get it sorted & update your Customers.
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𝕃𝕠𝕦𝕚𝕤𝕖_𝕆𝔻𝕨𝕠𝕣𝕜𝕖𝕣
(@Louise_ODWorker) reported
from
Long Stratton, England
Well the @SkyHelpTeam appear to be getting a few more followers this evening! #skybroadband #broken #2020life
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
@LucyriPhd @SkyUK It dies often go down at this time of night. But would be nice if there was warning. Oddly, the box is marked as if everything is ok. Normally it's a yellow light.
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Sophia Goldsmith ♐ 索菲亚
(@dinglette1972) reported
from
Norwich, England
@GrumpyDad3 @SkySports Been saying this from time. African Twitter are the worst. Arsenal, Liverpool and Man Utd fans in particular.
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Shane Brown
(@shanebrown74) reported
from
Norwich, England
Ok. It's one of those nights again. Let's take bets on how many times @SkyUK broadband is going down the night. I'm currently at 3 times in the last hour. #sky.
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam No because THE BOXES ARE FAULTY and THERE IS NO FIX. Better contact @BBCWatchdog with the issue and then perhaps we will get some assurance from Sky? #skyqfault #skyq #faultyHDRbox
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Concrete_Afro
(@concrete_afro) reported
from
Norwich, England
@SkyHelpTeam Zero change! No channels available 'no satellite signal' how do I resolve this to start watching the service I'm paying an arm and a leg for?
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Marc Gridley 🔰
(@PlanetGridders) reported
from
Horsford, England
@SkyHelpTeam I’m awaiting a call back from your Executive Complaints Team so will see if that happens today. I’ve had six engineer visits since September so another call isn’t going to resolve the issue I’m sure
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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i’m megan
(@m_j____p) reported
@SkyHelpTeam hello! I purchased the Asda meal deal to purchase a sky cinema film, but the instructions are so complicated I’m confused. I’m a sky customer, can I watch on my tv or do I need to log in online and watch on a different device?
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OneTrueHorsforth
(@TrueYorkshire) reported
@SkySportsPL @SkySports Liverpool’s problem is that they started to believe their own hype . It’s not that they were good last season. Just others didn’t play as well. This seasons Liverpool is how they have always been. Average at best.
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Alpool67
(@alpool67) reported
@SkySportsPL @SkySports I’m turning off never thought LFC Would be this bad it’s a Disgrace don’t have a clue what we’re trying to do now but don’t think these Yanks are going to bankroll us think there just after making as much as they can from LFC
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Brad
(@brotherbarri) reported
@SkySportsPL @SkySports they fully deserve it. we are ****
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Ken Adams ⛰️
(@mrbrady72) reported
@skytv Your website tells me one thing, your @skyhelpteam tell me another. How can I get the right information? I have been a loyal customer for years but this is leaving me uneasy. What do I do? (9/9)
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Ste Harry
(@SteHarry89) reported
Every skysports advert that comes on before between and after games I have to mute my TV! It's waayyy too loud, turn them down @skysports
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Ken Adams ⛰️
(@mrbrady72) reported
@SkyHelpTeam Yet again, you fail to acknowledge what I'm asking. I've been to the website, I've spoken to someone on the phone. I get two different versions - the phone operative tells me that the information I am seeing on the website is not correct.
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Johnny H*
(@lfcandanfield03) reported
@SkySportsPL @SkySports Fully deserved as we’re totally ****.
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yorkmikey
(@yorkmikey1) reported
@SkySportsPL @SkySports Proper **** defending by salad
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@petkenj
(@petkenj1) reported
@SkyHelpTeam . Sky Q box saying no internet connection. All lights on router working. Have tried everything. Any problems in Tw area?