Sky Outage Report in Rackheath, Norfolk, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Rackheath, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Rackheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (53%)
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Internet (30%)
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Wi-fi (8%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Rackheath, Norfolk, England
The most recent Sky outage reports came from the following cities: Norwich and Wymondham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
TV | |
| Norwich |
Internet | |
| Wymondham |
TV | |
| Norwich |
TV | |
| Norwich |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Rackheath, England
Latest outage, problems and issue reports in Rackheath and nearby locations:
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Victoria Lawrence
(@twiglet81) reported
from
North Walsham, England
@ChrisElliott66 @SkyHelpTeam Mine was suddenly magically resolved when I asked them (not Sky - another provider) for the official response to my complaint in writing so that I could take it to the ombudsman, funny how a new router resolves all problems! Good luck!
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Stephanie Allen
(@siatraining) reported
from
Norwich, England
@SkyHelpTeam yet again I’m writing as I’ve had no response! Website says only you can solve this! Downloading films on Sky+ & error messsge: ‘insufficient credit on viewing card’ Please respond ! #3rdrequest #SkyTv #help
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bugsscoobybunnydoo007
(@boytozsy1fan007) reported
from
Norwich, England
@SkyHelpTeam Norwich has flood warnning how i book one look my dish fix thank??????
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emma gibbs
(@gibbles76) reported
from
Wroxham, England
@SkyHelpTeam can somebody please help me spoke to someone from sky last night gave me number to call as she believes I’m being billed wrong, keep calling and it says it will text me 😡not good enough
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Sharon Lawn
(@sharon_lawn) reported
from
Poringland, England
@SkyUK I am trying to pause my sky sports but your website is have serious problems. I know it has been busy BUT as 10:30 last night I still could not do it. Please see what you can do
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Jamie Brett
(@Jamie_Brett) reported
from
Norwich, England
Paul Merson is the worst 'pundit' on TV. Talks absolute crap all the time #SkySports
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David M. Brear
(@davidbrear) reported
from
Thorpe St. Andrew, England
Whoever did the UX and product design on the @SkyUK Q service needs locking up. Bloody terrible. The physical box is so under powered and the interfaces seem to be trying to make it difficult.
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bugsscoobybunnydoo007
(@boytozsy1fan007) reported
from
Norwich, England
@SkyHelpTeam Been bad lazt mounth -5 / 7 dergress now verry cold norwich keeps going on of no saterlight signial doing head in thanks ????
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Lee Slater
(@leeslater1990) reported
from
Norwich, England
@SkyHelpTeam internet is down, told is was router have a new route set-up today and problem is back again! Are you having problems in Norwich?
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Jonathan Dove
(@firemonkey38) reported
from
Rackheath, England
@SkyHelpTeam @Closey69 Still have to call Sky to cancel....bit of a joke to be honest...Sky making it as difficult as possible to cancel...terrible service!
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Jamie Reeve
(@jamierreeve) reported
from
North Walsham, England
@veganrugbydad @WWEGP @btsportwwe @WWEUK @SkySports I’ve been a customer for 21 years
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Dan Castleton
(@dantheman2969) reported
from
Reepham, England
@PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like
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Caroline Clarke
(@canarycaz) reported
from
Norwich, England
@SkyHelpTeam Any issues in the NR1 area? Our broadband is out and diagnostics have said it is outside our house. Engineer booked but no indication on your website of any problems.
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Lee Slater
(@leeslater1990) reported
from
Norwich, England
@SkyHelpTeam are there current internet issues in Norwich (NR1) have lost connection about half an hour ago and it hasn’t come back?
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Kevin Vincent
(@Kjvincent1979) reported
from
Costessey, England
Thank you @SkyUK beepy remote finder thingy as the remote was down the back of the sofa
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Jonathan Dove
(@firemonkey38) reported
from
Rackheath, England
@SkyHelpTeam @skysports Followed your instructions to pause sky sports online and it still tells me to ring you...can’t be that difficult and terrible customer service...surely I can do this online!
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Mark Green
(@Monkey_Shocks) reported
from
Norwich, England
@SkyHelpTeam my fathers account has been locked and he is unable to access sky go. I have phoned the number and it’s sending me I circles, due to covid my father is unable to contact you himself. Please help
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Cristina
(@CRISTINAjj) reported
from
Thorpe St. Andrew, England
@SkyHelpTeam are there issues with the broadband? My speed all afternoon has been 4.3 Mbps, I can’t even open a picture.
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Alex Topley
(@AlexTopley92) reported
from
Norwich, England
**** sake @SkySports do you want to **** @NorwichCityFC off any more?
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FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME
(@FALCON678) reported
from
Norwich, England
@SkyHelpTeam hi my broadband is down again. Can you please let me know what is going on.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew verran
(@Vezzer83) reported
@SkySports What a shower of ****.
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Jules
(@Juliagoolia1982) reported
@steeleyp_ @Chris57raker @SkyUK It's FTTP. It's a WiFi hub. It's WiFi speeds that they talk about. It shouldn't be 60% drop off. Also, we only just got fibre where I live in the countryside. Before that I couldn't get past 20, and 40 is still crap for any sort of work/streaming attempts
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PS
(@steeleyp_) reported
@Juliagoolia1982 @Chris57raker @SkyUK It’s a very heavily regulated area and if your claims are correct, and you can document those with dates/times/responses etc, I would be escalating a complaint. If unresolved you’ll receive a final decision/deadlock letter.
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Annmarie Goodwin
(@annmariegoodw11) reported
@SkyHelpTeam as soon as I put my Sky Q box on it is killing my wifi (sky router), I can see from the sky community this is a common problem - do you have a fix yet? Thanks
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Aaron Serge
(@AaronSerge1) reported
@8Bob4 @SkySports Barca needs him to go in order to rebuild. They will never recover as long as he's there, unless he takes a huge pay cut. They have world class players without any identity and are there in his shadow. He also will never win another UCL with Barca. It's best if they part ways.
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Ryan Clayton
(@RazClayton) reported
@SkyHelpTeam Spoke to tech support. Can't do anything as they have to test line at new house (have to wait until I don't have internet at current house) before proving there is no ONT device (there isn't), then book an engineer. I have to have NO internet before anyone can help? #WorkFromHome
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David White
(@journoyt) reported
@SkySports If Messi stays at Barcelona after threatening to leave last year and after they failed to make an impact in Spain and Europe then he’s full of ****
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~R~
(@brazenraisin1) reported
@SkyHelpTeam Short of calling Sky I can't transfer my number online via your website. Will try again tomorrow, if problem still exists I'll take my number elsewhere. I wasn't asking for your help, just wanted Twittersphere to be aware of Sky's website flaw Perhaps you should look into that?
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PS
(@steeleyp_) reported
@Juliagoolia1982 @Chris57raker @SkyUK You're mistaken unfortunately. The minimum speed guarantee is the speed from cabinet to your hub. What happens when the signal leaves your hub is too variable, which is why you would never get a wifi speed guarantee from a service provider
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Fernweh
(@Cvb2804) reported
Can anyone help with an email address for SKY customer service. I've been trying to cancel my account since March. @skyhelpteam