Sky Outage Report in Rackheath, Norfolk, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Rackheath, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Rackheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 31: Problems at Sky
Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (19%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Rackheath, Norfolk, England
The most recent Sky outage reports came from the following cities: Norwich and Wymondham.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
TV | |
| Norwich |
Internet | |
| Wymondham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Rackheath, England
Latest outage, problems and issue reports in Rackheath and nearby locations:
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David M. Brear
(@davidbrear) reported
from
Thorpe St. Andrew, England
Whoever did the UX and product design on the @SkyUK Q service needs locking up. Bloody terrible. The physical box is so under powered and the interfaces seem to be trying to make it difficult.
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jimmy cobbett
(@jimmycobbett) reported
from
Norwich, England
@SkyUK I’m not happy with your customer services! My engineer didn’t show today for my install and I’ve been on hold for 1hour 40minutes!!!
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Sam Howlett
(@SamHowlett6) reported
from
Mulbarton, England
@SkyHelpTeam I have called up you guys after you never call me back , and have spent over 2 hours on the phone and yet I still have a brand new phone that doesn’t receive calls without dropping!
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Dan Castleton
(@dantheman2969) reported
from
Reepham, England
@PayneDecember @SkySports I would never do it, and I don’t think we should be party to it at a football match so Sky can be as upset as they like
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Jonathan Dove
(@firemonkey38) reported
from
Rackheath, England
@SkyHelpTeam @Closey69 Still have to call Sky to cancel....bit of a joke to be honest...Sky making it as difficult as possible to cancel...terrible service!
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Stephanie Allen
(@siatraining) reported
from
Norwich, England
@SkyHelpTeam yet again I’m writing as I’ve had no response! Website says only you can solve this! Downloading films on Sky+ & error messsge: ‘insufficient credit on viewing card’ Please respond ! #3rdrequest #SkyTv #help
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Alex Topley
(@AlexTopley92) reported
from
Norwich, England
**** sake @SkySports do you want to **** @NorwichCityFC off any more?
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Blondie
(@Debdoo44) reported
from
Norwich, England
@SkyHelpTeam I need to cut my package back but I cannot get through to your customer service . 20min wait when I am on my mobile. No thanks.
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Sharon Lawn
(@sharon_lawn) reported
from
Poringland, England
@SkyUK I am trying to pause my sky sports but your website is have serious problems. I know it has been busy BUT as 10:30 last night I still could not do it. Please see what you can do
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Chrisegle
(@chris_egle) reported
from
Easton, England
@Extremekiter @SkySports offside and this hand ball bull shit is just so shit a last minute equaliser crowd go crazy then 3 minutes later it’s ruled no goal total joke, it’s killing the game end off #fumming
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Ethan Clegg #EC27
(@Ethanthecanary) reported
from
Taverham, England
@Prolific_Pogba @SkySportsPL @SkySports Whats the one where i laugh at you for a poor descion
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Jonathan Dove
(@firemonkey38) reported
from
Rackheath, England
@SkyHelpTeam @skysports Followed your instructions to pause sky sports online and it still tells me to ring you...can’t be that difficult and terrible customer service...surely I can do this online!
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jimmy cobbett
(@jimmycobbett) reported
from
Norwich, England
@SkyHelpTeam I’m not happy with your customer services,my engineer hasn’t shown up today to install my tv and I’ve been on hold for 1hour45minutes!!!
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🔰 Ian 🔰
(@Ian_M1) reported
from
Norwich, England
Hmm, @SkySports appear to have taken down the link. Maybe common sense will prevail #ncfc
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Jamie Reeve
(@jamierreeve) reported
from
North Walsham, England
@veganrugbydad @WWEGP @btsportwwe @WWEUK @SkySports I’ve been a customer for 21 years
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Charlie
(@CharlieDugdale2) reported
from
Norwich, England
@SkyHelpTeam Cancelling and getting Virgin active tomorrow, been awful for ages
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Victoria Lawrence
(@twiglet81) reported
from
North Walsham, England
@ChrisElliott66 @SkyHelpTeam Mine was suddenly magically resolved when I asked them (not Sky - another provider) for the official response to my complaint in writing so that I could take it to the ombudsman, funny how a new router resolves all problems! Good luck!
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Jamie Brett
(@Jamie_Brett) reported
from
Norwich, England
Paul Merson is the worst 'pundit' on TV. Talks absolute crap all the time #SkySports
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Sam Howlett
(@SamHowlett6) reported
from
Mulbarton, England
So after getting the IPhone 11 promax with skymobile @SkyHelpTeam yet again I find myself with calls dropping and myself chasing them up for help!Clearly being with sky for 19 years plus doesn’t count for anything #CustomerLoyalty #worstnetwork should of stayed with @EE😟
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Sharon Bowles
(@sharonmbowles) reported
from
Cringleford, England
This @SkySports Transfer Show is utter crap.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Blake
(@mattblake94) reported
@SkyUK It's a decent idea....if you want one TV. Pretty much useless for what I'd assume is the majority of Sky customers who I'd bet have more than 1 TV. Better idea are full service Sky TV dongles to plug into any smart TV and maybe laptops.....(1)
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Kerry Cahill
(@MrsKJCahill) reported
@ThisIsNoahEvans @Seallbay @SkyUK We dont have an aerial and can't get dish signal due to large trees behind my house so this would be ideal for us.
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Chris Murgatroyd
(@normansbite) reported
@thejonreeve @SkyUK Ditto on both points; is this the ‘dishless service’ that was first mentioned 3-4 years ago? I had no idea it would mean ditching my current smart TV as well
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Peter Adams
(@MrPA) reported
Need advice. Now more than a fortnight since Sky promised internet in my new home. @SkyHelpTeam lovely, but slow progress and comms from @WeAreOpenreach. Think I might be able to get Virgin in days, but have read bad things about Virgin reliability. Any advice/experience?
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Matt Blake
(@mattblake94) reported
@SkyUK ....(2) recordings hosted fully on the cloud. A proper Sky app for phones and devices with the same full service. Watch Sky anywhere, anytime. And add multiple user accounts under one main account holder. I'd rather that, than this.
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anon12654
(@anon126541) reported
@M_of_Mystery @SkyUK Then it wasn’t designed for you was it? Why moan. It’s a service for those who either want/need a tv upgrade and fancy losing all the boxes and cables or for those who can’t have a dish. Do you wake up to find things that don’t apply to you and then moan about them anyway?
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Barry Williams
(@barrydap) reported
@SkyUK So if you are in a middle of watching live football and the WiFi goes down you can only watch free to air channels by connecting an aerial?
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David Darko
(@_DavidDarko_) reported
@SkyUK Hi, diamond customer here. Do you have the gaming spec capabilities of the tv ? Input lag rate and is it 120hz ?
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anon12654
(@anon126541) reported
@another07047584 @JontyEvans @SkyUK It’s not forcing anything. Those that don’t want to replace their TV’s have skyQ and those that can’t have dishes and don’t want to replace their TV’s have NowTV streaming service. Not sure what your issue is tbh
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Bethany Jay
(@bethanyjay) reported
@SkyHelpTeam hello what time will your customer service teams finish training and answer phone lines?