Sky Outage Report in Matlock, Derbyshire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent Sky outage reports came from the following cities: Chesterfield, Ilkeston and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Wi-fi | |
| Chesterfield |
Internet | |
| Chesterfield |
Total Blackout | |
| Ilkeston |
Internet | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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martin wall
(@maxwaa) reported
from
Derbyshire, England
@SkyHelpTeam Did it ****.
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Christopher Harrison
(@Harrison83Chris) reported
from
Ashford-in-the-Water, England
@Nynaeve2k @SkyHelpTeam @SkyUK Also got an issue here. Orange light on router. DE45 area
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Joanna
(@craftyandcute) reported
from
Derbyshire, England
Increasing #broadband costs while more people will be isolated and dependent on help from others whilst worrying where their money will be coming from doesn’t seem a particularly kind thing to do right now @SkyHelpTeam @SkyUK
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MayoSki
(@polocathasaigh) reported
from
Chesterfield, England
@SkyHelpTeam hi. Just like to report same problems in Chesterfield. S41 postcode. Tried to diagnosis but to no avail.
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Chris Parker #StayHomeSaveLives
(@bangkokram) reported
from
Belper, England
I’ve got @SkyUK threatening me with charges if I don’t pay them next month. I’ve been trying to cancel since 25/3/20, 2 emails cancelling my contract, 2 promised call backs which never happened and 3 attempts over messenger. I’ve done my bit, time for them to sort it...
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Sam Hicks
(@candylion5) reported
from
Chesterfield, England
@SkyHelpTeam Could you advise me of an email address with which I can request a deadlock letter so that I can take my unresolved complaint to an alternative dispute resolution scheme. Thank you
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Owen Summers
(@owensummers) reported
from
Awsworth, England
@SkyHelpTeam Hi my Sky broadband router has orange lights on and isn’t working. Please help ASAP
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Jamie whysall
(@Belgiantrance) reported
from
Alfreton, England
@SkyHelpTeam I've got a problem with the broadband in at home it's been on and off since yesterday tried all the reset tips and procedures still off any chance of an engineer please
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ij matusiak
(@ireneusz18) reported
from
Derbyshire, England
@Jamken22 @SkyUK Virgin went down a few days ago .. look out for the 5G conspiracy theory to be making the rounds ..
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Ray Williams
(@ldvray) reported
from
Heanor and Loscoe, England
Anyone else having sound problems on @SkySports
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Garry Peat
(@RidgewayRam) reported
from
Derbyshire, England
@SkyHelpTeam And worse of all no communication at any point all day. I took a wasted day off work and now have to wait another month, very poor
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Jamie whysall
(@Belgiantrance) reported
from
Alfreton, England
@SkyUK are you aware of Internet problems in Derbyshire at as all my WiFi keeps dropping... I reset it its OK for 20 minutes then the same thing happens again and again since yesterday afternoon. Thanks
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Sammy McHugh
(@chimp1984) reported
from
Bolsover, England
@sollogg @SkyUK Yeah been down for a number of hours now. Near Chesterfield here.
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Roberto Diniro
(@primmacoffee) reported
from
Chesterfield, England
@SkyHelpTeam I need help with my app please dm me.
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Holly
(@HM_Dec90) reported
from
Derbyshire, England
@SkyHelpTeam also I'm curious why your virtual assistant says it is closed, but on the very page that lead me there it says "sky's messaging service is available 9am - 7pm. 7 days a week..."
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Matt Vincent
(@MattVincent9) reported
from
Ripley, England
Pretty sure whoever is operating the camera for @SkySports at the @dcfcofficial game tonight has never watched a game of football on TV - giving me a headache!
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Ash Stanley
(@Ashur_Stanley) reported
from
Derbyshire, England
@SkyHelpTeam @Ofcom @WhichUK useless messaging SkyHelp as they can’t actually do anything for you. So what’s the booody point of them. I just want my TV fully working. Been with Sky 8 years and you get treated like shit
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Owen Summers
(@owensummers) reported
from
Awsworth, England
@SkyUK hi I’ve just installed sky Broadband and it is active. All devices are connecting fine apart from my Amazon echo dot, this isn’t connecting and I’ve spoken to @amazon who advised to speak to the provider. Please help ASAP!
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Louise Hillyer
(@LouLouRam) reported
from
Derbyshire, England
@SkyHelpTeam My subscription was entertainment, movies & sports. It was due for renewal this month. I asked for them to cancel the above but I still have sky broadband. My last payment for tv is mid March they didn't say when the channels cut off.
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Christopher Harrison
(@Harrison83Chris) reported
from
Ashford-in-the-Water, England
@lottytaylor @SkyHelpTeam Thanks for your reply. I’m surprised sky didn’t mention anything if that was going to be the issue especially at peak times
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Danny*
(@barlowlfc89) reported
@SkySportsWSL @SkySports Make another version for the women's footy them ratings are awful
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Sam Hailes ن
(@samhailes) reported
Sky tell me my Wi-Fi will be down for the entirety of September. They can't provide a service. So I have paid @ThreeUK an extra £20 so I can use my mobile hotspot this month. Should @SkyHelpTeam pick up this £20 bill? They say 'No'. I say 'Yes'. What sayeth YOU...
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Johnny Penman
(@Gadgeagoogoo) reported
@SkyHelpTeam Hi @skyhelpteam A generic reply about broadband doesn't work when my complaint was about constant poor 4G in my area (I have a Sky phone) during a big Sky internet outage (and I have Sky wifi).
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Dave Simpson
(@SimpsonDave) reported
@cantkeepwaiting Still down in East Scotland too, neighbours also without broadband so not an issue with my router. @SkyHelpTeam
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Jessica
(@JessHarrison4) reported
I am paying £100 a month for a sky bill which takes nearly an hour to download a programme?!! What’s going on, your **** @SkyHelpTeam
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Mirna
(@Talisma73488645) reported
@InfiniteMadrid @SkySports He went to the worst club on the planet so forget about him
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Amy Holland
(@_amylholland) reported
@SkyHelpTeam @EN_Bull Doing everything they can would be coming to install our internet as promised weeks ago! Shocking service! Should have stuck with @virginmedia!
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Tania Jones
(@taniaangela1983) reported
@SkyHelpTeam Hi, it says no known issues and nobody will speak on the phone feom sky customer service, just a pre recorded message about problems w/the telephone exchange. Why won't customer service talk on the phone? They used to be really good
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Paula Beaton
(@WordNerdCopy) reported
@SkyHelpTeam our Internet has gone down again after only being back up for an hour! We're in TD11, Scottish Borders...
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JimmyMatt
(@JimmyMatt8) reported
@SkySports Probably more insecure gammons trying to chat **** about her