Sky Outage Report in Matlock, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Matlock come from postal codes DE4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Matlock, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent Sky outage reports came from the following cities: Chesterfield, Dronfield, Matlock, Bakewell and Ilkeston.
City | Problem Type | Report Time |
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Total Blackout | ||
Phone | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Richard West (@westnffc88) reported from Ripley, England
@SkyHelpTeam I ordered a new Now tv remote on the 8th of may and still have received nothing. Can you help me out please?
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Christopher Harrison (@Harrison83Chris) reported from Ashford-in-the-Water, England
@Nynaeve2k @SkyHelpTeam @SkyUK Also got an issue here. Orange light on router. DE45 area
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Christopher Harrison (@Harrison83Chris) reported from Ashford-in-the-Water, England
@lottytaylor @SkyHelpTeam Thanks for your reply. I’m surprised sky didn’t mention anything if that was going to be the issue especially at peak times
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JayKyte (@jaykyte) reported from Tibshelf, England
@SkyHelpTeam hi is there a problem in Tibshelf, our net is down
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ij matusiak (@ireneusz18) reported from Derbyshire, England
@Jamken22 @SkyUK Virgin went down a few days ago .. look out for the 5G conspiracy theory to be making the rounds ..
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Owen Summers (@owensummers) reported from Awsworth, England
@SkyHelpTeam Hi my Sky broadband router has orange lights on and isn’t working. Please help ASAP
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Gemma (@gempufc) reported from Chesterfield, England
@SkyHelpTeam Can you sort the broadband issues in S40? Trying to work here 😡
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Jack (@jackrat21) reported from Derbyshire, England
Bit of bloody wind 💨 sky box been down for hours barely seen any of the @SkyCricket .. shambles @SkyUK @skytv
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Helen Bullard (@helenb1982) reported from Hucknall under Huthwaite, England
A week ago we renewed our @SkyHelpTeam broadband & was upgraded from essential to superfast. I understand the need to test the line, even though we’ve had sky for 9 years, but why in the last 7 day have we had a worse service? Today’s download speed is 18mbps & upload is 0.5mbps
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Richard Palmer (@Begbie1983) reported from South Normanton, England
@SkyHelpTeam Already done this as per original tweet. Appears problem with router and engineer now assigned.
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Sammy McHugh (@chimp1984) reported from Bolsover, England
@sollogg @SkyUK Yeah been down for a number of hours now. Near Chesterfield here.
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Christopher Harrison (@Harrison83Chris) reported from Ashford-in-the-Water, England
@SkyHelpTeam I am wanting to upgrade my broadband. Your call centre will not offer this and your website is coming up with an error . Please help
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Robert Arnold (@Blaster391) reported from Tupton, England
@SkyHelpTeam @Martyn_Davis Still got an outage over in Chesterfield it seems, although your outage reporter says there are no issues 🤔
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Matthew Hardwick (@MattJHardwick) reported from Dronfield, England
30mins into football returning and @SkySports signal goes out
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Holly (@HM_Dec90) reported from Derbyshire, England
@SkyHelpTeam also I'm curious why your virtual assistant says it is closed, but on the very page that lead me there it says "sky's messaging service is available 9am - 7pm. 7 days a week..."
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MayoSki (@polocathasaigh) reported from Chesterfield, England
@SkyHelpTeam hi. Just like to report same problems in Chesterfield. S41 postcode. Tried to diagnosis but to no avail.
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King Lee-Onidas ⚽🔴🏆 (@L_DD1_FULCHER) reported from Derbyshire, England
@SkyHelpTeam No known issues result. 79 speed to the house but ANY device comes in at 3.3 tops. We've rebooted the hub. Still the same.
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King Lee-Onidas ⚽🔴🏆 (@L_DD1_FULCHER) reported from Derbyshire, England
What I want to know from @SkyHelpTeam is if they're aware of anything in my postal code that is an ongoing issue. #DE24 I'm not prepared to call in and sit in queues for generic answers I already know. The diagnostics are all good on the hub. Help?
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🇲 🇦 🇨 🇦 🇺 🇱 🇪 🇾 (@UkL_x_HUNTERzZ) reported from Staveley, England
@Brown99Wes @SkySports Maybe I’m not good, how gives a ****
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derbyram1968 (@derbyram1968) reported from Derbyshire, England
@Fozziebearhere @AvonandsomerRob @mattletiss7 @SkySports Thing is if you dont support the lefts agenda youll get kicked out
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Daphne Leck (@Daffers123) reported
Just wondering where the match is tonight @btsport Having paid 1% of my normal charge through lockdown without any service, the least you could do is switch it on from 17 May. Well done @SkySports
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persia 🐾 (@AG_inyourface) reported
@SkyUK id like to file a complaint contact me ASAP.
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Mark Fosbrook (@Fossysport) reported
Useless @SkyUK and @OpenreachHelp Been without internet since weekend. Due to come today to fix. Didn’t arrive So called. Apparently a system glitch so not coming even though text confirmed. Now have to wait until Fri. #DisabledCustomerFail #WorkingFromHomeNightmare
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Carfinancesimplified (@carfinancesimp) reported
@SkyHelpTeam No - there’s a problem your end. Please just admit it and get it fixed. Lots of comments on the web with problems around Nottinghamshire.
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King Julien (@kingjulienyo) reported
@SkyHelpTeam This is clear description of bottlenecking - having multiple tech support agents to handle cases but one dept that is the final approver to actualise the fix but they only call once every 24 hours.
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Ciardo 88 (@purdy_cfc88) reported
@SkyHelpTeam wonder if you can help every time we go upstairs our WiFi is cutting out when we try to rejoin saying incorrect password. When downstairs connect using same password no issues. It’s now causing issues for working from home.
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Mel Turner (@Melsy13Mel) reported
@SkyHelpTeam Il2/2 The 3rd time I was told no engineer has been assigned yet and they are allowed 5 days to fix the issue. I have clearly been lied too. Very poor service
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Dina Karnis (@DinaKarnis) reported
@SkyHelpTeam I don’t have a service with you snd I’m moving into a new build so there was no broadband there before?
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N Ahmed Qureshi (@NAhmedQureshi3) reported
@SkyHelpTeam Im activated and all, im just mega annoyed that a company like so will struggle to give me internet or reception. My whatsapp constantly shows connecting and i get into reception area and see the misscalls 🙄 like i said if i got the net service i will be able to contact u easily
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June Anderson (@JuneAnderson0) reported
@SkySports Have been telling you but seems that you don't listen to simple advice... The only guy who can help you out make money through football betting is only @chriskingtipsv1 This others are just pure guesswork managers