Sky Outage Report in Matlock, Derbyshire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Matlock, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (19%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent Sky outage reports came from the following cities: Ilkeston and Heanor.
City | Problem Type | Report Time |
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Internet | ||
TV | ||
Internet | ||
TV | ||
TV | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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martin wall (@maxwaa) reported from Derbyshire, England
@SkyHelpTeam Did it ****.
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Holly (@HM_Dec90) reported from Derbyshire, England
@SkyHelpTeam also I'm curious why your virtual assistant says it is closed, but on the very page that lead me there it says "sky's messaging service is available 9am - 7pm. 7 days a week..."
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Matt Vincent (@MattVincent9) reported from Ripley, England
Pretty sure whoever is operating the camera for @SkySports at the @dcfcofficial game tonight has never watched a game of football on TV - giving me a headache!
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Christopher Harrison (@Harrison83Chris) reported from Ashford-in-the-Water, England
@lottytaylor @SkyHelpTeam Thanks for your reply. I’m surprised sky didn’t mention anything if that was going to be the issue especially at peak times
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Owen Summers (@owensummers) reported from Awsworth, England
@SkyUK hi I’ve just installed sky Broadband and it is active. All devices are connecting fine apart from my Amazon echo dot, this isn’t connecting and I’ve spoken to @amazon who advised to speak to the provider. Please help ASAP!
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Roberto Diniro (@primmacoffee) reported from Chesterfield, England
@SkyHelpTeam I need help with my app please dm me.
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Jamie whysall (@Belgiantrance) reported from Alfreton, England
@SkyHelpTeam I've got a problem with the broadband in at home it's been on and off since yesterday tried all the reset tips and procedures still off any chance of an engineer please
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Ray Williams (@ldvray) reported from Heanor and Loscoe, England
Anyone else having sound problems on @SkySports
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Jamie whysall (@Belgiantrance) reported from Alfreton, England
@SkyUK are you aware of Internet problems in Derbyshire at as all my WiFi keeps dropping... I reset it its OK for 20 minutes then the same thing happens again and again since yesterday afternoon. Thanks
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JayKyte (@jaykyte) reported from Tibshelf, England
@SkyHelpTeam hi is there a problem in Tibshelf, our net is down
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ij matusiak (@ireneusz18) reported from Derbyshire, England
@Jamken22 @SkyUK Virgin went down a few days ago .. look out for the 5G conspiracy theory to be making the rounds ..
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Owen Summers (@owensummers) reported from Awsworth, England
@SkyHelpTeam Hi my Sky broadband router has orange lights on and isn’t working. Please help ASAP
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MayoSki (@polocathasaigh) reported from Chesterfield, England
@SkyHelpTeam hi. Just like to report same problems in Chesterfield. S41 postcode. Tried to diagnosis but to no avail.
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Louise Hillyer (@LouLouRam) reported from Derbyshire, England
@SkyHelpTeam My subscription was entertainment, movies & sports. It was due for renewal this month. I asked for them to cancel the above but I still have sky broadband. My last payment for tv is mid March they didn't say when the channels cut off.
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Joanna (@craftyandcute) reported from Derbyshire, England
Increasing #broadband costs while more people will be isolated and dependent on help from others whilst worrying where their money will be coming from doesn’t seem a particularly kind thing to do right now @SkyHelpTeam @SkyUK
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Chris Parker #StayHomeSaveLives (@bangkokram) reported from Belper, England
I’ve got @SkyUK threatening me with charges if I don’t pay them next month. I’ve been trying to cancel since 25/3/20, 2 emails cancelling my contract, 2 promised call backs which never happened and 3 attempts over messenger. I’ve done my bit, time for them to sort it...
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Sammy McHugh (@chimp1984) reported from Bolsover, England
@sollogg @SkyUK Yeah been down for a number of hours now. Near Chesterfield here.
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Christopher Harrison (@Harrison83Chris) reported from Ashford-in-the-Water, England
@Nynaeve2k @SkyHelpTeam @SkyUK Also got an issue here. Orange light on router. DE45 area
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Sam Hicks (@candylion5) reported from Chesterfield, England
@SkyHelpTeam Could you advise me of an email address with which I can request a deadlock letter so that I can take my unresolved complaint to an alternative dispute resolution scheme. Thank you
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Garry Peat (@RidgewayRam) reported from Derbyshire, England
@SkyHelpTeam And worse of all no communication at any point all day. I took a wasted day off work and now have to wait another month, very poor
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Samantha Watts (@sam_j_watts) reported
@SkyHelpTeam is your network down. My phone is saying no network
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Mark Hamilton (@MarkHamilton76) reported from Rochester, England
@SkyHelpTeam hey! Are there any known issues in the ME1 Rochester, Kent area? Have had frequent line light drop outs for the last 24hrs and when connectivity restores it’s only for around 20 mins at below half speed before dropping out again. All connections and cables checked.
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Matt D (@M44ATD) reported
Seriously getting fed up with @SkyUK all my mini boxes stop working once a month! Anyone else have this issue?
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Gavin Stuart (@GavinStuart15) reported
@SkyHelpTeam It is back on now. We had an outage last Friday for quite some time. I went on website last night and it was showing as out. Sky knew it was out last week as we got some internet usage put in our piggy bank.
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Mark Hankin (@8gzd8k76nM) reported
@Gillysixpence @SkyUK Thats not a Sky production/channel therefore its not down to Sky to produce subtitles its down to whoever produces it. Contact whoever that is
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Mr Samuel Streamer (@MrSamStreamer) reported
@SkyHelpTeam @guildesports while you r playing vidoe games my wifi is down AGAIN!!! i follwed this page to get help not to see this nonsense, thank you
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Rachel (@lehcarcrabbe) reported
Do not order @skytv broadband!! They will let you book a set up date and then reschedule it at least 4 times so that you are without wifi for a ridiculous amount of time. Very poor service and would not recommend to anyone, go with any other provider! @SkyHelpTeam
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Michael «*» (@sparkslabs_com) reported
Why do @SkyUK have the @SkyHelpTeam twitter account/team if they can't answer basic questions which are deliberately obfuscated on their website, like how to cancel Sky TV and Sky Protect? It's not difficult for them - they just can't be bothered. Useless.
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Damian Duckworth (@DamianDuckworth) reported
@Rovers What is even the point of changing the kick off time by 30 minutes what you're basically saying is that if youre a rovers fan you can either go to a remembrance service or the game but not both absolute disgrace @RoversPolice @SkySports
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Kevin Osborne (@ozzy5629) reported
@SkyHelpTeam I have done what the help suggested (check previous images) The problem isn’t the location of my Hub or how many devices is connected. It’s the download speed to my hub (external) I will go through the help section again but I can imagine I’ll find myself at a dead end again.