Sky Outage Report in Matlock, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
Wi-fi (14%)
-
TV (13%)
-
Total Blackout (5%)
-
E-mail (3%)
-
Phone (3%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent Sky outage reports came from the following cities: Bakewell, Ilkeston and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Bakewell |
Internet | |
| Ilkeston |
Internet | |
| Ilkeston |
Internet | |
| Chesterfield |
TV | |
| Ilkeston |
Phone | |
| Chesterfield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
-
Louise Hillyer
(@LouLouRam) reported
from
Derbyshire, England
@SkyHelpTeam My subscription was entertainment, movies & sports. It was due for renewal this month. I asked for them to cancel the above but I still have sky broadband. My last payment for tv is mid March they didn't say when the channels cut off.
-
Jamie whysall
(@Belgiantrance) reported
from
Alfreton, England
@SkyUK are you aware of Internet problems in Derbyshire at as all my WiFi keeps dropping... I reset it its OK for 20 minutes then the same thing happens again and again since yesterday afternoon. Thanks
-
Ray Williams
(@ldvray) reported
from
Heanor and Loscoe, England
Anyone else having sound problems on @SkySports
-
Owen Summers
(@owensummers) reported
from
Awsworth, England
@SkyHelpTeam Hi my Sky broadband router has orange lights on and isn’t working. Please help ASAP
-
Garry Peat
(@RidgewayRam) reported
from
Derbyshire, England
@SkyHelpTeam And worse of all no communication at any point all day. I took a wasted day off work and now have to wait another month, very poor
-
Chris Parker #StayHomeSaveLives
(@bangkokram) reported
from
Belper, England
I’ve got @SkyUK threatening me with charges if I don’t pay them next month. I’ve been trying to cancel since 25/3/20, 2 emails cancelling my contract, 2 promised call backs which never happened and 3 attempts over messenger. I’ve done my bit, time for them to sort it...
-
Christopher Harrison
(@Harrison83Chris) reported
from
Ashford-in-the-Water, England
@lottytaylor @SkyHelpTeam Thanks for your reply. I’m surprised sky didn’t mention anything if that was going to be the issue especially at peak times
-
Joanna
(@craftyandcute) reported
from
Derbyshire, England
Increasing #broadband costs while more people will be isolated and dependent on help from others whilst worrying where their money will be coming from doesn’t seem a particularly kind thing to do right now @SkyHelpTeam @SkyUK
-
Christopher Harrison
(@Harrison83Chris) reported
from
Ashford-in-the-Water, England
@Nynaeve2k @SkyHelpTeam @SkyUK Also got an issue here. Orange light on router. DE45 area
-
Roberto Diniro
(@primmacoffee) reported
from
Chesterfield, England
@SkyHelpTeam I need help with my app please dm me.
-
Sam Hicks
(@candylion5) reported
from
Chesterfield, England
@SkyHelpTeam Could you advise me of an email address with which I can request a deadlock letter so that I can take my unresolved complaint to an alternative dispute resolution scheme. Thank you
-
Jamie whysall
(@Belgiantrance) reported
from
Alfreton, England
@SkyHelpTeam I've got a problem with the broadband in at home it's been on and off since yesterday tried all the reset tips and procedures still off any chance of an engineer please
-
Matt Vincent
(@MattVincent9) reported
from
Ripley, England
Pretty sure whoever is operating the camera for @SkySports at the @dcfcofficial game tonight has never watched a game of football on TV - giving me a headache!
-
martin wall
(@maxwaa) reported
from
Derbyshire, England
@SkyHelpTeam Did it ****.
-
Alex Robinson
(@DullOwl) reported
from
Eckington, England
**** off @skysports and Beckford
-
Owen Summers
(@owensummers) reported
from
Awsworth, England
@SkyUK hi I’ve just installed sky Broadband and it is active. All devices are connecting fine apart from my Amazon echo dot, this isn’t connecting and I’ve spoken to @amazon who advised to speak to the provider. Please help ASAP!
-
Ash Stanley
(@Ashur_Stanley) reported
from
Derbyshire, England
@SkyHelpTeam @Ofcom @WhichUK useless messaging SkyHelp as they can’t actually do anything for you. So what’s the booody point of them. I just want my TV fully working. Been with Sky 8 years and you get treated like shit
-
Sammy McHugh
(@chimp1984) reported
from
Bolsover, England
@sollogg @SkyUK Yeah been down for a number of hours now. Near Chesterfield here.
-
MayoSki
(@polocathasaigh) reported
from
Chesterfield, England
@SkyHelpTeam hi. Just like to report same problems in Chesterfield. S41 postcode. Tried to diagnosis but to no avail.
-
ij matusiak
(@ireneusz18) reported
from
Derbyshire, England
@Jamken22 @SkyUK Virgin went down a few days ago .. look out for the 5G conspiracy theory to be making the rounds ..
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam It confirms that our phone is not compatible to your SkyQ hub so we need compatible set of Twin phones; base set has answering machine and upstairs ordinary phone. We are still left with 2 problems 1)SkyQ hub or Sky+ box do not communicate bcoz Sky+ box is not connrcted to Router
-
Kimberley 🔴⚔️⚪
(@kimmyblade) reported
from
Chapletown, England
@SkyHelpTeam That’s already been done and I was told someone would be out to fix the fault at the exchange box, and I would get a text message to confirm when the work had been done, still no text message and still no internet
-
jonathan scott
(@jonscott1980) reported
from
Solihull, England
@SkyHelpTeam I am having issues getting to speak to someone I have sent a DM can someone assist?
-
Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@DiscoDaveToon Good lad, if we want to make a stand then not just going for those @premierleague but we should also cancel @SkySports subscription. Only way change happens #premierleaguecorrupt
-
Lynn Sbaih
(@TweetsbyLynn) reported
from
Manchester, England
@SkyHelpTeam are there problems in Manchester M20? I keep losing the Internet.
-
Noèl Cunningham 🇮🇪
(@noel_cunningham) reported
from
Llandudno, Wales
@SkyHelpTeam Haven't got the energy to talk to different departments. It's a real shame that when a big problem is reported to you that it can't be passed out unless customers takes time and energy out to chase it up. I just watch it uncut on @primevideouk as they have the correct copies.
-
oliver chapman
(@ochapman) reported
from
Bromley, England
Hi @skyuk - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks
-
Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
Please help @SkyUK @skytv these calls that I’ve reported to you are still coming through to me. They are saying they are sky how can I block them ..
-
Freya Sledding
(@SleddingFreya) reported
from
Burnley, England
@SkyHelpTeam at end of my tether ongoing WiFi issues - 2 engineer visits later still not fixed . Waited 3 0 minutes to be cut off again . Why am I paying for WiFi that doesn’t work . Can’t work at home (for nhs) and children difficult studying on line .. HELP
-
Freya Sledding
(@SleddingFreya) reported
from
Burnley, England
@LauraAppleton05 @SkyHelpTeam @OpenreachHelp Just had the same - terrible service