Sky Outage Report in Matlock, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent Sky outage reports came from the following cities: Ilkeston, Chesterfield and Heanor.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Phone | |
| Chesterfield |
TV | |
| Chesterfield |
Internet | |
| Chesterfield |
TV | |
| Chesterfield |
Internet | |
| Chesterfield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Holly
(@HM_Dec90) reported
from
Derbyshire, England
@SkyHelpTeam also I'm curious why your virtual assistant says it is closed, but on the very page that lead me there it says "sky's messaging service is available 9am - 7pm. 7 days a week..."
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Jamie whysall
(@Belgiantrance) reported
from
Alfreton, England
@SkyHelpTeam I've got a problem with the broadband in at home it's been on and off since yesterday tried all the reset tips and procedures still off any chance of an engineer please
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Christopher Harrison
(@Harrison83Chris) reported
from
Ashford-in-the-Water, England
@lottytaylor @SkyHelpTeam Thanks for your reply. I’m surprised sky didn’t mention anything if that was going to be the issue especially at peak times
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Owen Summers
(@owensummers) reported
from
Awsworth, England
@SkyUK hi I’ve just installed sky Broadband and it is active. All devices are connecting fine apart from my Amazon echo dot, this isn’t connecting and I’ve spoken to @amazon who advised to speak to the provider. Please help ASAP!
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Richard Palmer
(@Begbie1983) reported
from
South Normanton, England
@SkyHelpTeam Already done this as per original tweet. Appears problem with router and engineer now assigned.
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JayKyte
(@jaykyte) reported
from
Tibshelf, England
@SkyHelpTeam hi is there a problem in Tibshelf, our net is down
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Matthew Hardwick
(@MattJHardwick) reported
from
Dronfield, England
30mins into football returning and @SkySports signal goes out
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Christopher Harrison
(@Harrison83Chris) reported
from
Ashford-in-the-Water, England
@SkyHelpTeam I am wanting to upgrade my broadband. Your call centre will not offer this and your website is coming up with an error . Please help
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Owen Summers
(@owensummers) reported
from
Awsworth, England
@SkyHelpTeam Hi my Sky broadband router has orange lights on and isn’t working. Please help ASAP
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King Lee-Onidas ⚽🔴🏆
(@L_DD1_FULCHER) reported
from
Derbyshire, England
@SkyHelpTeam No known issues result. 79 speed to the house but ANY device comes in at 3.3 tops. We've rebooted the hub. Still the same.
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King Lee-Onidas ⚽🔴🏆
(@L_DD1_FULCHER) reported
from
Derbyshire, England
What I want to know from @SkyHelpTeam is if they're aware of anything in my postal code that is an ongoing issue. #DE24 I'm not prepared to call in and sit in queues for generic answers I already know. The diagnostics are all good on the hub. Help?
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Sammy McHugh
(@chimp1984) reported
from
Bolsover, England
@sollogg @SkyUK Yeah been down for a number of hours now. Near Chesterfield here.
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Christopher Harrison
(@Harrison83Chris) reported
from
Ashford-in-the-Water, England
@Nynaeve2k @SkyHelpTeam @SkyUK Also got an issue here. Orange light on router. DE45 area
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Chris Parker #StayHomeSaveLives
(@bangkokram) reported
from
Belper, England
I’ve got @SkyUK threatening me with charges if I don’t pay them next month. I’ve been trying to cancel since 25/3/20, 2 emails cancelling my contract, 2 promised call backs which never happened and 3 attempts over messenger. I’ve done my bit, time for them to sort it...
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Jamie whysall
(@Belgiantrance) reported
from
Alfreton, England
@SkyUK are you aware of Internet problems in Derbyshire at as all my WiFi keeps dropping... I reset it its OK for 20 minutes then the same thing happens again and again since yesterday afternoon. Thanks
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Roberto Diniro
(@primmacoffee) reported
from
Chesterfield, England
@SkyHelpTeam I need help with my app please dm me.
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MayoSki
(@polocathasaigh) reported
from
Chesterfield, England
@SkyHelpTeam hi. Just like to report same problems in Chesterfield. S41 postcode. Tried to diagnosis but to no avail.
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derbyram1968
(@derbyram1968) reported
from
Derbyshire, England
@Fozziebearhere @AvonandsomerRob @mattletiss7 @SkySports Thing is if you dont support the lefts agenda youll get kicked out
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ij matusiak
(@ireneusz18) reported
from
Derbyshire, England
@Jamken22 @SkyUK Virgin went down a few days ago .. look out for the 5G conspiracy theory to be making the rounds ..
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🇲 🇦 🇨 🇦 🇺 🇱 🇪 🇾
(@UkL_x_HUNTERzZ) reported
from
Staveley, England
@Brown99Wes @SkySports Maybe I’m not good, how gives a ****
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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man the mam
(@manthemam1) reported
@SkySports And the super league was the problem, fifa and uefa good deflecting stuff and lining there pockets, but it’s all about football
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Біll.І.Дм
(@illhate) reported
@SkySports And folks were screaming and yelling about what the ESL will do the "beautiful game". All the while FIFA/UEFA are doing as much shady **** as they possibly can. Seems about right.
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Jimmo
(@j1mster147) reported
@SkyUK My bill is going from £67.50pm to over £100, rang up to cancel as I can't afford what I'm paying. tried to sell extra stuff to help discount. tried again came back with current pack but an increase of £6.50pm. Cancellation, bye Sky, so much for being a Platinum customer
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Chris The Red
(@ChrisTheRed83) reported
@quarantinelols @andy_sh11 @SkySports And what how much of that tripled revenue has Old trafford seen? Absolutely **** all it is falling down! We have bankers paying 50 million for Fred! 80 million for slab head..The rest goes straight too glazers!
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Stephen
(@Stephen66305015) reported
@SkyHelpTeam @skytv How can I get my SkyQ box to remember my Peloton login and password so that I don't need to type it all in every time I want it on my TV screen?
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sam evans
(@sam61892307) reported
@steeleyp_ @SkyUK Not my problem i havent signed a contract with sky and should they have even offered to take it down with me paying i would have agreed but beacuse of their poor customer service people that wasnt even offered to me and im sure it is their responsibility seems as they installed
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PS
(@steeleyp_) reported
@sam61892307 @SkyUK You’ll find that it’s very much your problem. They won’t offer to take it down as, already stated, it’s not their property. You will ultimately pay for it yourself if you really want it gone, irrespective of your current view.
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Gareth Cottrell
(@WeekendWireless) reported
@SkyHelpTeam Ok. But If you don’t offer the service wouldn’t I just be wasting my time ?
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Elaine_x_x
(@elainerileyx) reported
@WeAreOpenreach poor service from openreach who should have been connecting my BB for @SkyUK Considering going to @VMSolutions_
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UK Power Networks
(@UKPowerNetworks) reported
@AlexThring @SkyHelpTeam Hi there. I can confirm that an unplanned fault has occurred on our network and engineers are in the Sulina Road area to carry out repairs. To allow time for them to locate the fault, excavate the ground out and complete repairs we're estimating to have the power back on between>