Sky Outage Report in Matlock, Derbyshire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Matlock, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (53%)
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Internet (30%)
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Wi-fi (8%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Matlock, Derbyshire, England
The most recent Sky outage reports came from the following cities: Ilkeston, Heanor, Ashbourne, Ashbourne and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
TV | |
| Heanor |
Internet | |
| Ashbourne |
TV | |
| Heanor |
Internet | |
| Chesterfield |
TV | |
| Alfreton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Matlock, England
Latest outage, problems and issue reports in Matlock and nearby locations:
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Dragonflies
(@Dragonfliesilk) reported
from
Ilkeston, England
@SkyHelpTeam 3 hours ago my telephone, internet and Life Line went down. I've sent messages through the My Sky app but I've heard nothing back. It's the second time in under a week. Please can someone get in touch.
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Alex Robinson
(@DullOwl) reported
from
Eckington, England
**** off @skysports and Beckford
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Christopher Harrison
(@Harrison83Chris) reported
from
Ashford-in-the-Water, England
@lottytaylor @SkyHelpTeam Thanks for your reply. I’m surprised sky didn’t mention anything if that was going to be the issue especially at peak times
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Owen Summers
(@owensummers) reported
from
Awsworth, England
@SkyHelpTeam Hi my Sky broadband router has orange lights on and isn’t working. Please help ASAP
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Ash Stanley
(@Ashur_Stanley) reported
from
Derbyshire, England
@SkyHelpTeam @Ofcom @WhichUK useless messaging SkyHelp as they can’t actually do anything for you. So what’s the booody point of them. I just want my TV fully working. Been with Sky 8 years and you get treated like shit
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Ray Williams
(@ldvray) reported
from
Heanor and Loscoe, England
Anyone else having sound problems on @SkySports
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Jacquie
(@Jacquieann37) reported
from
Derbyshire, England
@SkyUK absolutely disgusted with the service from Sky. Still no internet or TV functions after a month and been told I need to wait another month, shocking
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Jamie whysall
(@Belgiantrance) reported
from
Alfreton, England
@SkyUK are you aware of Internet problems in Derbyshire at as all my WiFi keeps dropping... I reset it its OK for 20 minutes then the same thing happens again and again since yesterday afternoon. Thanks
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Louise Hillyer
(@LouLouRam) reported
from
Derbyshire, England
@SkyHelpTeam My subscription was entertainment, movies & sports. It was due for renewal this month. I asked for them to cancel the above but I still have sky broadband. My last payment for tv is mid March they didn't say when the channels cut off.
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Garry Peat
(@RidgewayRam) reported
from
Derbyshire, England
@SkyHelpTeam And worse of all no communication at any point all day. I took a wasted day off work and now have to wait another month, very poor
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James Leggitt
(@leggitt_3883) reported
from
Dronfield, England
@SkyHelpTeam WiFi gone again, tried following the reset process via Sky Q box and nothing! Sick of the poor service now
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Owen Summers
(@owensummers) reported
from
Awsworth, England
@SkyUK hi I’ve just installed sky Broadband and it is active. All devices are connecting fine apart from my Amazon echo dot, this isn’t connecting and I’ve spoken to @amazon who advised to speak to the provider. Please help ASAP!
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Sam Hicks
(@candylion5) reported
from
Chesterfield, England
@SkyHelpTeam Could you advise me of an email address with which I can request a deadlock letter so that I can take my unresolved complaint to an alternative dispute resolution scheme. Thank you
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Roberto Diniro
(@primmacoffee) reported
from
Chesterfield, England
@SkyHelpTeam I need help with my app please dm me.
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Matt Vincent
(@MattVincent9) reported
from
Ripley, England
Pretty sure whoever is operating the camera for @SkySports at the @dcfcofficial game tonight has never watched a game of football on TV - giving me a headache!
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Joanna
(@craftyandcute) reported
from
Derbyshire, England
Increasing #broadband costs while more people will be isolated and dependent on help from others whilst worrying where their money will be coming from doesn’t seem a particularly kind thing to do right now @SkyHelpTeam @SkyUK
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Christopher Harrison
(@Harrison83Chris) reported
from
Ashford-in-the-Water, England
@Nynaeve2k @SkyHelpTeam @SkyUK Also got an issue here. Orange light on router. DE45 area
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Chris Parker #StayHomeSaveLives
(@bangkokram) reported
from
Belper, England
I’ve got @SkyUK threatening me with charges if I don’t pay them next month. I’ve been trying to cancel since 25/3/20, 2 emails cancelling my contract, 2 promised call backs which never happened and 3 attempts over messenger. I’ve done my bit, time for them to sort it...
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martin wall
(@maxwaa) reported
from
Derbyshire, England
@SkyHelpTeam Did it ****.
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Jamie whysall
(@Belgiantrance) reported
from
Alfreton, England
@SkyHelpTeam I've got a problem with the broadband in at home it's been on and off since yesterday tried all the reset tips and procedures still off any chance of an engineer please
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Harry
(@stylebyherz) reported
@SkyHelpTeam Hi, I’ve been waiting on call for over an hour now and I’m yet to be connected to customer service. Basically, my sky remote is faulty, am I able to get a replacement considering I have sky protect insurance ?
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Chris Langley
(@chrisofle) reported
These commentators on sky sports are really getting on my nerves now, they talk absolute drivel. ‘Saturday night football starts early today this afternoon at 2:45’ What does that even mean? If it’s not complete bias bull **** it’s complete nonsense! #nffc #SkySports
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Thomas Allcorn
(@AllcornThomas) reported
@DTHiggs @SkyHelpTeam Still nothing here my interruption has now been 18 hours, I take it sky you will be compensating for the loss of service?
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Nicola Hood Brown
(@NiCb81) reported
@SkyHelpTeam Apparently can’t find the hub?! And a 30 minute wait on the phone while my husband is trying to work? Awful! Should just cancel and get a reliable company as we have home school and work that needs done.
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Rich Cross
(@RCDC1987) reported
@SkyHelpTeam Yes I have.... it a problem at Sky’s end. I had an email from you on Friday saying it was a known issue, then an email today saying the app is working fine. It’s been going on like this for two months.
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Bradley Maughan
(@maughan_bradley) reported
@SkyHelpTeam hello it’s me again my internet has fully went down again and when I try connect it says additional authentication needed it has been down all day
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Nicola Hood Brown
(@NiCb81) reported
@SkyHelpTeam New broadband boost router yesterday and now no internet at all - help?
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Eva
(@Wintersyve) reported
A nice start to my weekend. Someone claiming to be from @SkyHelpTeam to fix my really slow internet. Wanted me to fire up my laptop. I called them out and they got super aggressive #scam
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Flamexxx
(@Lacoeur2012) reported
@SkyHelpTeam is there an issue with the broadband today in SW London? Cannot load any apps on my TV or mobile, error = 'slow broadband speed', 'no internet connection'. Have reset the box and this has not rectified.
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willsaddy
(@addyaddywills) reported
@SkyHelpTeam over 40 mins on hold, very quick to get in contact when you want something but a 20 year customer can't even talk to a person!!! #disgusting #moneygrabbers