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Sky Outage Report in Hartlepool, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Hartlepool, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hartlepool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Sky

Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Hartlepool, England

The most recent Sky outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Redcar, and Saltburn-by-the-Sea.

CityProblem TypeReport Time
Middlesbrough Internet 4 days ago
Middlesbrough TV 13 days ago
Stockton-on-Tees Phone 13 days ago
Middlesbrough Internet 18 days ago
Stockton-on-Tees Wi-fi 26 days ago
Middlesbrough TV 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hartlepool, England

Latest outage, problems and issue reports in Hartlepool and nearby locations:

  • Forbesie10
    Ben Forbes (@Forbesie10) reported from Hartlepool, England

    @SkyHelpTeam internet has cut out in the TS24 area. Taken initial steps to try to resolve but still internet light is orange

  • ICEKOP
    JFT97 Jeff Iceton (@ICEKOP) reported from Peterlee, England

    Oh #martintyler you ignorant prick. @SkySports sack this idiot immediately!!!

  • AnthonyPutson
    Anthony N.Putson (@AnthonyPutson) reported from Stainton and Thornton, England

    @SkySports can you fix the no vid issue on the app please. No live channels available.

  • ha66ie
    Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @SkyHelpTeam so annoyed that on signing up for a new contract through you calling me I've been downgraded to basic netflix. That wasn't explained and I refuse to pay for HD to keep what I had. I'm going to cancel entirely in the cooling off period.

  • ha66ie
    Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @SkyHelpTeam Hi Louise. I asked if complaints were a uk based call centre as sometimes language barriers result in misunderstanding me. I've submitted an online complaint which I really didn't want to do but I keep getting promised things which don't happen.

  • BlueboyPotts
    rob potts (@BlueboyPotts) reported from Seaham, England

    @ianbohensbeta @SkyHelpTeam we have now had sky broadband since last February..and have not had one interruption to the service...much better than bt...

  • BarryStevens75
    Barry Stevens (@BarryStevens75) reported from Hartlepool, England

    @SkyHelpTeam any issues in Hartlepool North East tonight, my broadband has gone down

  • sterichards9
    Stephen Richards (@sterichards9) reported from Middlesbrough, England

    What a terrible game of football. Exactly what Skysports deserve 19:45 on a Saturday night. #boro

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”

  • Jon14183558
    Jon (@Jon14183558) reported from Billingham, England

    Never heard a more bias commentary from sky sports @SkySports ever.

  • MJ81Goodall
    Martin Goodall (@MJ81Goodall) reported from Billingham, England

    @SkyUK I'm paying over the odds, being ripped off for the broadband to go down. Poor product and disgraceful prices

  • keithstrong
    Keith Strong (@keithstrong) reported from Hartlepool, England

    @SkyHelpTeam @skytv Why is your Red Button football so poor ? Yet again frozen for the Sunderland game

  • LisaPickard18
    Lisa Pickard (@LisaPickard18) reported from Sedgefield, England

    Ok ok steady on @GNev2 @SkySports #CarabaoCupFinal don’t agree with your comment that Man U never looked like losing … @NUFC made sure this was a cracking final; score flatters. Be fair. Had Newcastle scored first it would have been a different story

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam I’ve managed to sort the problem out

  • BaldTiredGrumpy
    Donone (@BaldTiredGrumpy) reported from Stockton-on-Tees, England

    @SkyHelpTeam hi I'm trying to contact the help team. I've got sky q and am trying to activate discovery +. I have an old account which isn't active and think this account is stopping me activating discovery. Can someone contact me please?

  • craigylilo
    Craig liley (@craigylilo) reported from Redcar, England

    @SkySports is ******* ****! The dodgy box is ******* mint! #fuckskysports #UTB

  • Rich_golffit
    Richard McCann (@Rich_golffit) reported from Thornaby-on-Tees, England

    @Alex75576609 @SkySports And if you read the initial tweet.. I asked if the linesman flagged. If he didn’t at the pace that play breaks it’s not unreasonable for the referee to miss any incident.

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam Yes all the devices that are connected to it are having issues

  • rachsclarke
    rachel (@rachsclarke) reported from Middlesbrough, England

    @SkyHelpTeam You realise there are hundreds of others with the same issue. Channel is Sky Sports Main Event HD red button. I cannot be anymore black and white with this.

  • MichaelLane15
    Michael Lane (@MichaelLane15) reported from Seaham, England

    @theawayfans Got to wait until tomorrow thanks to #skysports stupid KO time as well!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • shaun_smith26
    Shaun Smith (@shaun_smith26) reported

    @SkyHelpTeam I’ve recorded Joshua v Usyk but cannot watch, could you help asap please?

  • NealeConnon1872
    Neale Connon (@NealeConnon1872) reported

    @SkyHelpTeam can I get some help please ref boxing

  • Nik_McD
    Nick McDonald (@Nik_McD) reported

    @SkyHelpTeam Can you give us some guidance please @SkyHelpTeam? Lots of us have paid £25 to watch this programme, and there is clearly a technical problem your end that needs fixing. Even if the advice is “we don’t know & we’re trying to fix it”, that at least gives some clarity! Thanks.

  • jcroninuk
    J Cronin (@jcroninuk) reported

    @SkyHelpTeam The chap fixing the solution was great. Ridiculous that you charge a £2 admin fee for doing it over the phone when it was caused by a technical fault of your own?

  • charlottejohnsx
    c h a r l o t t e ❣️ (@charlottejohnsx) reported

    @SkyHelpTeam I’ve tried to do this multiple times and it’s STILL not working????????

  • JanineBolland
    janine bolland (@JanineBolland) reported

    @SkyHelpTeam paid for boxing cut off after an hour just getting a blue screen wtf

  • JonKirkness
    JK CRYPTO (@JonKirkness) reported

    @SkyHelpTeam @Nik_McD Don’t have a Home Screen tile for it (same issue as above

  • RICKERSRG
    Rickers (@RICKERSRG) reported from South Shields, England

    What's happened to the SkySports boxing coverage? Presentation is nearly as bad as BT Sport now. Lazy ******* aren't even at the fight. Probably being petty towards Hearn and Joshua seen as its his last fight on SkySports

  • mrmrwhite86
    Matthew White (@mrmrwhite86) reported

    @SkyUK @SkyHelpTeam Why cant we order the boxing tonight on boxoffice? We have ordered the event but cant watch it its just stuck on a blue screen. Rebooking using the pin doesnt help?

  • LaurieGrif
    Laurie Griffiths (@LaurieGrif) reported

    @SkySports @SkySports why is sky only showing blue screen after ordering? I’ve tried re-ordering and still not working!