Sky Outage Report in Hartlepool, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hartlepool, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at Sky
Sky is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Hartlepool, England
The most recent Sky outage reports came from the following cities: Stockton-on-Tees, Middlesbrough and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Total Blackout | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hartlepool, England
Latest outage, problems and issue reports in Hartlepool and nearby locations:
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Michael Lane
(@MichaelLane15) reported
from
Seaham, England
@theawayfans Got to wait until tomorrow thanks to #skysports stupid KO time as well!
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Paul Haggie
(@ha66ie) reported
from
Stockton-on-Tees, England
@SkyHelpTeam Hi Louise. I asked if complaints were a uk based call centre as sometimes language barriers result in misunderstanding me. I've submitted an online complaint which I really didn't want to do but I keep getting promised things which don't happen.
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Stephen Richards
(@sterichards9) reported
from
Middlesbrough, England
What a terrible game of football. Exactly what Skysports deserve 19:45 on a Saturday night. #boro
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𝓟𝓪𝓾𝓵 𝓡𝓲𝓬𝓱𝓪𝓻𝓭𝓼
(@guvpaul1) reported
from
Redcar, England
The game must be really bad @SkySports haven’t even been to the ground yet
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@SkyHelpTeam Yes all the devices that are connected to it are having issues
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Donone
(@BaldTiredGrumpy) reported
from
Stockton-on-Tees, England
@SkyHelpTeam hi I'm trying to contact the help team. I've got sky q and am trying to activate discovery +. I have an old account which isn't active and think this account is stopping me activating discovery. Can someone contact me please?
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Anthony N.Putson
(@AnthonyPutson) reported
from
Stainton and Thornton, England
@SkySports can you fix the no vid issue on the app please. No live channels available.
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Barry Stevens
(@BarryStevens75) reported
from
Hartlepool, England
@SkyHelpTeam any issues in Hartlepool North East tonight, my broadband has gone down
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dean croft
(@deano_croft) reported
from
Ingleby Barwick, England
Hi @SkyHelpTeam - I get an error message ‘please insert your viewing card with the chip facing up’ on Sky Q box. The card is in and I have taken it out and put it back in, and turned it off and on at the plug as advised - please help, TIA
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Richard McCann
(@Rich_golffit) reported
from
Thornaby-on-Tees, England
@Alex75576609 @SkySports And if you read the initial tweet.. I asked if the linesman flagged. If he didn’t at the pace that play breaks it’s not unreasonable for the referee to miss any incident.
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Martin Goodall
(@MJ81Goodall) reported
from
Billingham, England
@SkyUK I'm paying over the odds, being ripped off for the broadband to go down. Poor product and disgraceful prices
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Ben Forbes
(@Forbesie10) reported
from
Hartlepool, England
@SkyHelpTeam internet has cut out in the TS24 area. Taken initial steps to try to resolve but still internet light is orange
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Jon
(@Jon14183558) reported
from
Billingham, England
Never heard a more bias commentary from sky sports @SkySports ever.
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Rickers
(@RICKERSRG) reported
from
Middlesbrough, England
That's it last straw for me with Sky mobile @SkyUK not only for the past 2 months have I been unable to send texts for some weird reason now the whole network Is down and I'm sat outside a mcdonalds using their nmdamn WiFi. I need this **** ro use android auto for work. Ffs
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dean croft
(@deano_croft) reported
from
Ingleby Barwick, England
Hi @SkyHelpTeam I get an error message ‘please insert your viewing card with the chip facing up’. The card is in and I have taken it out and put it back in and turned it off and on at the plug as advised - please help
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JFT97 Jeff Iceton
(@ICEKOP) reported
from
Peterlee, England
Oh #martintyler you ignorant prick. @SkySports sack this idiot immediately!!!
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rachel
(@rachsclarke) reported
from
Middlesbrough, England
@SkyHelpTeam You realise there are hundreds of others with the same issue. Channel is Sky Sports Main Event HD red button. I cannot be anymore black and white with this.
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Richard McCann
(@Rich_golffit) reported
from
Thornaby-on-Tees, England
@Alex75576609 @SkySports Again you are using hindsight as an argument. On the field the safety of the players is paramount. Any incident with a suggestion of a head injury, should result in play being stopped. Player culture remains secondary to safety.
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Paul Haggie
(@ha66ie) reported
from
Stockton-on-Tees, England
@SkyHelpTeam so annoyed that on signing up for a new contract through you calling me I've been downgraded to basic netflix. That wasn't explained and I refuse to pay for HD to keep what I had. I'm going to cancel entirely in the cooling off period.
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@SkyHelpTeam I’ve managed to sort the problem out
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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19🏆*Martin ingleson
(@lfcmli4eva) reported
@anthonycooper81 @SkyHelpTeam Lol, i had my call back down for 7pm-8pm on thurs eve, shock horror, STILL ******* waiting!!!! Sky are an absolute JOKE, lets see whos laughing when they want us yo renew our contract........👋🏻👋🏻👋🏻👋🏻 #nochance
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Janice Linsell
(@annieriver) reported
@SkyHelpTeam Broadband not working for 9hours plus - receiving messages saying your working on it, however everything seems to say should be fixed within a couple of hours - no information on why we have no service and when it will be resolved
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nic leppan
(@nicleppan28) reported
@morti59 @SkyHelpTeam No I pay for a service and expect that service to be provided , I am not taking it out on the individual I am in the telecoms industry so know how things should be resolved and what updates to expect , **** doesn't happen faults happen and if there is a fault a resolution is due
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Adam Webster
(@adswebbo) reported
@SkyHelpTeam @nicleppan28 SLA or not….that level of customer service is a joke, do you feel it’s acceptable to give no update in all that time 🙈
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Jimbo McBrotherman
(@LMuchoDingDong) reported
@MattHancock can you please look into why Suffolk is being neglected by @SkyHelpTeam. The internet has been down for more than 8 hours and we're all just being sodded off. This is disastrous for Suffolk e-commerce businesses on the weekends!
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Mark Mortimer
(@morti59) reported
@nicleppan28 @SkyHelpTeam You are a true definition of the worst customer to deal with! You know sometimes **** happens? Often beyond the control of the person on the "other" end of the phone. However you keep on at the Sky Twitter handler tonight #hard
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Stephen Chater
(@Chater1703) reported
@SkySports Batting was absolutely awful today
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geocaching.uk
(@UKGeocacher) reported
from
Burwell, England
@SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.
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anthony cooper
(@anthonycooper81) reported
@lfcmli4eva @SkyHelpTeam I'm gonna cancel mine sky are in breach of contract! I'm paying for a service I'm not getting they can rip that contract up there getting no more Internet money off me
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Danny Boy 🏴
(@dan_boy23) reported
@SkyHelpTeam any news on the issue in the IP28 area??? Still no broadband here 😡😡😡