Sky

Sky Outage Report in Hartlepool, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Hartlepool come from postal codes TS25.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hartlepool, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hartlepool, England 01/02/2026 17:55

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Hartlepool, England

The most recent Sky outage reports came from the following cities: Middlesbrough, Stockton-on-Tees and Hartlepool.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hartlepool, England

Latest outage, problems and issue reports in Hartlepool and nearby locations:

  • deano_croft dean croft (@deano_croft) reported from Ingleby Barwick, England

    Hi @SkyHelpTeam I get an error message ‘please insert your viewing card with the chip facing up’. The card is in and I have taken it out and put it back in and turned it off and on at the plug as advised - please help

  • Loulameg Louise Donaldson (@Loulameg) reported from Stainton and Thornton, England

    Remember when @SkySports transfer deadline day was exciting and you loved seeing all the yelllow on the day. Now it seems the yellow appears & the clock on the screen counts down with 15 days still to go. Talk about overkill. Wtf is that all about

  • HazelP1969 Hazel Peacock (@HazelP1969) reported from Redcar, England

    @SkyHelpTeam Still having problems in the TS6 area. Diagnostics are not helping!

  • wanaldinho wayne burnett (@wanaldinho) reported from Middlesbrough, England

    @SkySports they is a problem with you sky sports scores app the update is not working and people can't access the app needs sorting asap

  • bhoyjohn1888 John Cameron (@bhoyjohn1888) reported from Middlesbrough, England

    @AngelaHaggerty @SkyHelpTeam Be careful. There are loads of this crap around.

  • WJB2201 will (@WJB2201) reported from Ingleby Barwick, England

    @SkySports How ******** are they breaking covid protocols by celebrating when they are in contact constantly ?! Get a ****** grip ffs

  • MrsCLancaster Charlotte Lancaster (@MrsCLancaster) reported from Redcar, England

    @SkyHelpTeam I got Sky Q today and it says the Amazon prime video app isn’t available? Any help on this please

  • Jono_1987 Jono (@Jono_1987) reported from Billingham, England

    @SkyHelpTeam It’s awful we pay a top price for fibre. It’s constantly dropping out. I’ve just watch the football on Amazon prime on my Apple TV box and it was like being back in the 2g days buffering all the time or completely cutting out.

  • TeessideAndy happy smoggy (@TeessideAndy) reported from Stockton-on-Tees, England

    All these bad language apologies on @SkySports are really pissing me right off. We’re watching a football match ferchrissake there’s gonna be bad language it ain’t a Christian reading group. If people don’t like it they can easily not watch. Get on with commentating #boro

  • deano_croft dean croft (@deano_croft) reported from Ingleby Barwick, England

    Hi @SkyHelpTeam - I get an error message ‘please insert your viewing card with the chip facing up’ on Sky Q box. The card is in and I have taken it out and put it back in, and turned it off and on at the plug as advised - please help, TIA

  • mad_maz MARIE WHYMAN (@mad_maz) reported from Redcar, England

    @skytv @SkyHelpTeam I’ve rang 8 times today!!! The automated system is useless. I’ve been cut off more times than enough. I’ve been put through to an Indian call centre twice. You agents are rude & unhelpful. This has been on going since December 15th!!! Not amused 🤬

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam is there an issue with broadband in the TS21 area?

  • WJB2201 will (@WJB2201) reported from Ingleby Barwick, England

    @SkySports She wanted the league cancelling last season cos you thought you’d go down. Silly cow

  • wkd393 Stu Nd Simba💙 (@wkd393) reported from Redcar, England

    @SkyHelpTeam we seem to be having internet issues. Are there issues in the TS10 area? (Redcar)

  • ha66ie Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @SkyHelpTeam I'm trying to get discovery plus on the offer but no matter what I do I cannot get past this stupid screen. Details are correct. Total joke.

  • Jono_1987 Jono (@Jono_1987) reported from Billingham, England

    @SkyHelpTeam For the quality of sky broadband I don’t get how they can justify the cost. Brutal service

  • paul___donohoe Paul Donohoe (@paul___donohoe) reported from Peterlee, England

    @ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all

  • wanaldinho wayne burnett (@wanaldinho) reported from Middlesbrough, England

    Graeme Souness taking crap again he is so annoying @SkySports

  • Cat_Walker1983 Cat Walker (@Cat_Walker1983) reported from Peterlee, England

    @SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help

  • guvpaul1 𝓟𝓪𝓾𝓵 𝓡𝓲𝓬𝓱𝓪𝓻𝓭𝓼 (@guvpaul1) reported from Redcar, England

    The game must be really bad @SkySports haven’t even been to the ground yet

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Jimmytshaw james shaw (@Jimmytshaw) reported

    @liamredmondo96 @AfricanKing4000 @SkySports Roy keane couldnt have said it better. They have been bad champions

  • AllsoLizzy AllsoLizzy (@AllsoLizzy) reported

    @SkyHelpTeam We all have reported, all been told BT Openreach network issue, whichnis why I wondered if there was a service update somewhere. Appreciate fault being looked into just wondered about progress

  • davo0709 tom davo (@davo0709) reported

    @SlashleevilLee @SkySports Oh so you don’t feel bad that he received death threats to begin with? Which if you haven’t noticed it’s only things that scum do. So by that, you’ve thrown yourself in the scum pile with that comment 👍🏻

  • mavispickle Lianne Maton (@mavispickle) reported

    @SkyHelpTeam My brain can't compute how you can check my broadband using my mobiles 4g. It still told me on the app there were no issues in the area. All working now

  • allip75 Allison Pearson❤️⚔️ (@allip75) reported from Sheffield, England

    Day 6 of no internet and 3 teenagers unable to do home schooling😡we’ve been a customer of @SkyUK for nearly 20 years, pay for all channels every year and what absolutely appalling customer service we’ve had 🤬🤬 no closer to sorting the problem so we have to just wait and wait

  • Barmy2Toon ToonBarmy2 (@Barmy2Toon) reported

    @1984craigquinn @SkySports Doesn't help when the players are screaming and rolling around acting theyve had there leg snapped in half when its been a little trip

  • HephzibahA Hephzibah Anderson (@HephzibahA) reported

    @SkyHelpTeam I’m frustrated that your colleague found there was an outage, but that seemingly nothing is being done about it? And other folk in the area are being told there’s no issue? Am currently on hold to speak to someone but it’s apparently going to be a 45-min wait.

  • scottfreeman123 Scott (@scottfreeman123) reported

    @SkyHelpTeam They said they need to track down who offered the discount because the team I got through to was unable to do it. The annoying thing is I started this 30 jan agreed the price, wasn’t done spoke to some one 6th feb who said would correct it and still not done

  • Kimbob1982 Kim82 (@Kimbob1982) reported

    @SkyHelpTeam The only support I need is to fulfil my job and my children’s education. But that’s not going to happen. Just wish we could have stayed with @virginmedia 🥺 .

  • dazza1562 D.E (@dazza1562) reported

    @liamredmondo96 @SkySports Dosen't help when all our top CBs are injured, forcing us to throw not 1, but 2 key midfielders into the backline to compensate, which then forces the other midfielders and full backs to drop back more to help the 2 mids due to lack of pace, which then leaves the attack isolated.