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Sky outages and service status in Hartlepool, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Hartlepool, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received Aug 13, 8:32 PM GMT+1.
  • 33% Internet (33%)
  • 33% TV (33%)
  • 25% Phone (25%)
  • 8% Wi-fi (8%)

The latest reports from users having issues in Hartlepool come from postal codes TS26 and TS25 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hartlepool, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hartlepool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hartlepool, England

The most recent Sky outage reports came from the following cities: Middlesbrough, Hartlepool, and Stockton-on-Tees.

CityProblem TypeReport Time
Middlesbrough Phone 19 hours ago
Hartlepool Phone 19 hours ago
Stockton-on-Tees TV 4 days ago
Stockton-on-Tees TV 7 days ago
Stockton-on-Tees Phone 10 days ago

Nearby cities with recent reports

Stockton-on-Tees

2 recent signals

4 days ago
Middlesbrough

1 recent signals

19 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hartlepool, England

Latest outage, problems and issue reports in Hartlepool and nearby locations:

  • Craggsy
    Craggsy (@Craggsy) reported from Redcar, England

    @AlexMLB98 @SkySports Whatever pal you believe what you want for me he and you probably ignore anything you don’t like, or doesn’t sit with your views to say the word coloured with respect to describing someone is offensive shows you’re part of the problem don’t bother replying I’m not interested

  • Cat_Walker1983
    Cat Walker (@Cat_Walker1983) reported from Peterlee, England

    @SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help

  • ha66ie
    Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @SkyHelpTeam I'm trying to get discovery plus on the offer but no matter what I do I cannot get past this stupid screen. Details are correct. Total joke.

  • MichaelLane15
    Michael Lane (@MichaelLane15) reported from Seaham, England

    @theawayfans Got to wait until tomorrow thanks to #skysports stupid KO time as well!

  • craigylilo
    Craig liley (@craigylilo) reported from Redcar, England

    @SkySports is ******* ****! The dodgy box is ******* mint! #fuckskysports #UTB

  • paul___donohoe
    Paul Donohoe (@paul___donohoe) reported from Peterlee, England

    @ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all

  • GaryAPhilipson
    Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam We do this on a daily basis! My wife is practically a sky engineer! Self taught. There’s no signal so it says. We rang to get help as all we normally do fails. You then pied us off on the phone for not being high priority

  • Jon14183558
    Jon (@Jon14183558) reported from Billingham, England

    Never heard a more bias commentary from sky sports @SkySports ever.

  • WJB2201
    will (@WJB2201) reported from Ingleby Barwick, England

    @SkySports How ******** are they breaking covid protocols by celebrating when they are in contact constantly ?! Get a ****** grip ffs

  • DaveWimblePhoto
    David Wimble (@DaveWimblePhoto) reported from Redcar, England

    @SiobhanBren @SkyHelpTeam I’ve been having similar issues up here. Seems to have sorted itself

  • Loulameg
    Louise Donaldson (@Loulameg) reported from Stainton and Thornton, England

    Remember when @SkySports transfer deadline day was exciting and you loved seeing all the yelllow on the day. Now it seems the yellow appears & the clock on the screen counts down with 15 days still to go. Talk about overkill. Wtf is that all about

  • LisaPickard18
    Lisa Pickard (@LisaPickard18) reported from Sedgefield, England

    Ok ok steady on @GNev2 @SkySports #CarabaoCupFinal don’t agree with your comment that Man U never looked like losing … @NUFC made sure this was a cracking final; score flatters. Be fair. Had Newcastle scored first it would have been a different story

  • wanaldinho
    wayne burnett (@wanaldinho) reported from Middlesbrough, England

    Graeme Souness taking crap again he is so annoying @SkySports

  • GTWaites
    Garreth Waites (@GTWaites) reported from Hartlepool, England

    We seemed to have lost our sky channels. We can still bet bbc, itv and Gold, but Sky One and Sky Atlantic are coming up as no signal @SkyHelpTeam

  • deano_croft
    dean croft (@deano_croft) reported from Ingleby Barwick, England

    Hi @SkyHelpTeam - I get an error message ‘please insert your viewing card with the chip facing up’ on Sky Q box. The card is in and I have taken it out and put it back in, and turned it off and on at the plug as advised - please help, TIA

  • DarrenReeve7
    Darren Reeve (@DarrenReeve7) reported from Sherburn Hill, England

    Are you having problems with UHD @SkySports ???

  • deli_tracey
    Tracey J Cottrell 🌸🌹🌸 (@deli_tracey) reported from Billingham, England

    @SkyHelpTeam new hub that you sent fitted worked all ok yesterday or seemed to, Dropping out again today and internet speed is non existent I’m literally fed up now and the customer service is awful

  • DaveS5555
    David Swales (@DaveS5555) reported from Skelton and Brotton, England

    @SkySportsPL @SkySports Same with me when people say Hitler is a bad family name.

  • JimGardnerSNCLP
    Jim Gardner 🎶 Save Lives. Drive to Durham (@JimGardnerSNCLP) reported from Stockton-on-Tees, England

    @SkyHelpTeam Could you tell me why the agent who sent me the DM is no longer replying please? Why are you making it so difficult for my 70 year old parents to cancel their services? Why are you charging them £70 for TV and making it impossible for them to contact you?

  • wanaldinho
    wayne burnett (@wanaldinho) reported from Middlesbrough, England

    @SkySports they is a problem with you sky sports scores app the update is not working and people can't access the app needs sorting asap

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisnufc84
    Chris (@chrisnufc84) reported

    @cxdi55 @skytv @SkyHelpTeam Yes because it’s a new customer offer!! Is everybody stupid?

  • Oscarsaurus
    Oscar (@Oscarsaurus) reported

    @cxdi55 @skytv @SkyHelpTeam I had the same problem and spent about 2 hours on live chat with them because I'm a stubborn ***. Got them to reduce the price to what it would be for a new customer by telling them that if they didn't honour the price I would be switching providers immediately.

  • MuskCaughtAP
    🇻🇮 (@MuskCaughtAP) reported

    @SkyHelpTeam You guys are useless. I’ve been in the queue for an hour, it seems like you don’t want to face the music in regards to my complaint

  • TPybis
    L4 (@TPybis) reported

    @SkyHelpTeam Wow that's a quick response from sky ....I wish you were that quick when I'm trying to sort a problem out over the phone .instead of telling me to press 1 for this 2 for that and playing music for half a hour before speaking to a operator I dont understand.

  • AdamH_Ash
    Adam (@AdamH_Ash) reported

    @cxdi55 @skytv @SkyHelpTeam Cancelled just this week for the same reason. More than doubled my tv package and broadband and the best they could offer me was £3 off. Horrible to deal with. Their retention team used to be ok now it’s gone down big time!

  • iluvbatfink
    ER but not the Queen (@iluvbatfink) reported

    @stephenmcginn @SkyHelpTeam It's gone terrible hasn't it! I get 'Emergency Calls Only' pretty much every evening! 🙄

  • Sparky_1968
    Mark Carder (@Sparky_1968) reported

    @cxdi55 @skytv @SkyHelpTeam Hate the way companies treat loyal customers over new customers. It’s disgusting and no encouragement to stay

  • margins36
    Margins36 (@margins36) reported

    @cxdi55 @skytv @SkyHelpTeam We’ve just left Sky and gone to EE for a better service/data for lower price

  • stephenmcginn
    stephen mcginn (@stephenmcginn) reported

    Cheers @SkyHelpTeam I had to cancel my evening calls this evening, due to no network!!! 🤡

  • legs86_little
    Kayleigh Mcdonald (@legs86_little) reported

    @SkyHelpTeam - yet again Sky Mobile is down. I CANNOT make calls!! Not even when connected to WiFi. Why am I paying for my contract phone bill when I can't even use my phone???? @SkyUK I want discount off my phone bill next month!! Many thanks.