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Sky Outage Report in Hartlepool, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Hartlepool, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hartlepool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Sky

Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Hartlepool, England

The most recent Sky outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Redcar, and Saltburn-by-the-Sea.

CityProblem TypeReport Time
Middlesbrough TV 6 days ago
Stockton-on-Tees Phone 6 days ago
Middlesbrough Internet 11 days ago
Stockton-on-Tees Wi-fi 19 days ago
Middlesbrough TV 26 days ago
Middlesbrough Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hartlepool, England

Latest outage, problems and issue reports in Hartlepool and nearby locations:

  • rachsclarke
    rachel (@rachsclarke) reported from Middlesbrough, England

    @SkyHelpTeam You realise there are hundreds of others with the same issue. Channel is Sky Sports Main Event HD red button. I cannot be anymore black and white with this.

  • Loulameg
    Louise Donaldson (@Loulameg) reported from Stainton and Thornton, England

    Remember when @SkySports transfer deadline day was exciting and you loved seeing all the yelllow on the day. Now it seems the yellow appears & the clock on the screen counts down with 15 days still to go. Talk about overkill. Wtf is that all about

  • HazelP1969
    Hazel Peacock (@HazelP1969) reported from Redcar, England

    @SkyHelpTeam Still having problems in the TS6 area. Diagnostics are not helping!

  • ha66ie
    Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @SkyHelpTeam so annoyed that on signing up for a new contract through you calling me I've been downgraded to basic netflix. That wasn't explained and I refuse to pay for HD to keep what I had. I'm going to cancel entirely in the cooling off period.

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam I’ve managed to sort the problem out

  • ha66ie
    Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @SkyHelpTeam Hi Louise. I asked if complaints were a uk based call centre as sometimes language barriers result in misunderstanding me. I've submitted an online complaint which I really didn't want to do but I keep getting promised things which don't happen.

  • Jon14183558
    Jon (@Jon14183558) reported from Billingham, England

    Never heard a more bias commentary from sky sports @SkySports ever.

  • AnthonyPutson
    Anthony N.Putson (@AnthonyPutson) reported from Stainton and Thornton, England

    @SkySports can you fix the no vid issue on the app please. No live channels available.

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam Yes all the devices that are connected to it are having issues

  • deano_croft
    dean croft (@deano_croft) reported from Ingleby Barwick, England

    Hi @SkyHelpTeam - I get an error message ‘please insert your viewing card with the chip facing up’ on Sky Q box. The card is in and I have taken it out and put it back in, and turned it off and on at the plug as advised - please help, TIA

  • BarryStevens75
    Barry Stevens (@BarryStevens75) reported from Hartlepool, England

    @SkyHelpTeam any issues in Hartlepool North East tonight, my broadband has gone down

  • BaldTiredGrumpy
    Donone (@BaldTiredGrumpy) reported from Stockton-on-Tees, England

    @SkyHelpTeam hi I'm trying to contact the help team. I've got sky q and am trying to activate discovery +. I have an old account which isn't active and think this account is stopping me activating discovery. Can someone contact me please?

  • ICEKOP
    JFT97 Jeff Iceton (@ICEKOP) reported from Peterlee, England

    Oh #martintyler you ignorant prick. @SkySports sack this idiot immediately!!!

  • deano_croft
    dean croft (@deano_croft) reported from Ingleby Barwick, England

    Hi @SkyHelpTeam I get an error message ‘please insert your viewing card with the chip facing up’. The card is in and I have taken it out and put it back in and turned it off and on at the plug as advised - please help

  • wanaldinho
    wayne burnett (@wanaldinho) reported from Middlesbrough, England

    @SkySports they is a problem with you sky sports scores app the update is not working and people can't access the app needs sorting asap

  • Rich_golffit
    Richard McCann (@Rich_golffit) reported from Thornaby-on-Tees, England

    @Alex75576609 @SkySports And if you read the initial tweet.. I asked if the linesman flagged. If he didn’t at the pace that play breaks it’s not unreasonable for the referee to miss any incident.

  • MichaelLane15
    Michael Lane (@MichaelLane15) reported from Seaham, England

    @theawayfans Got to wait until tomorrow thanks to #skysports stupid KO time as well!

  • Rich_golffit
    Richard McCann (@Rich_golffit) reported from Thornaby-on-Tees, England

    @Alex75576609 @SkySports Again you are using hindsight as an argument. On the field the safety of the players is paramount. Any incident with a suggestion of a head injury, should result in play being stopped. Player culture remains secondary to safety.

  • guvpaul1
    𝓟𝓪𝓾𝓵 𝓡𝓲𝓬𝓱𝓪𝓻𝓭𝓼 (@guvpaul1) reported from Redcar, England

    The game must be really bad @SkySports haven’t even been to the ground yet

  • RICKERSRG
    Rickers (@RICKERSRG) reported from Middlesbrough, England

    That's it last straw for me with Sky mobile @SkyUK not only for the past 2 months have I been unable to send texts for some weird reason now the whole network Is down and I'm sat outside a mcdonalds using their nmdamn WiFi. I need this **** ro use android auto for work. Ffs

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • loz1006
    Lauren Wall (@loz1006) reported

    @SkyHelpTeam So - SkySignpostingTeam then - if you can’t help? Remove the word!! Perhaps suggest the change in name to your Senior Leadership team!

  • icecreammartin
    Martin (@icecreammartin) reported

    @SkyHelpTeam hello, I’ve been on hold now for over an hour, is the sky WiFi / broadband down in the north west?

  • ianefc1878
    ianefc1878 (@ianefc1878) reported

    @SkyHelpTeam your website says no known problems in my area, you’ve texted my wife to say broadband back up, I rang on my phone and selected option 1 for a text when back up (no text) what is going on? Mixed messages.

  • grumpyoldhector
    Ленні 🇺🇦 🌻 🇪🇺 🌹 ϟ ® (@grumpyoldhector) reported

    @SkyHelpTeam Mine has been down most of the time since just after midnight. Came on for half an hour around 4 ish this afternoon. And it could have been on between 12.30 and 7 this morning. I was in bed. But I will get a text to tell me when it's fixed, so all is well 🙄 West Manchester area

  • JellyBaby3579
    Jodie May Beauty (@JellyBaby3579) reported

    @samsully98 @SkyHelpTeam And that’s obviously worse but considering there’s a cost of living crisis, making people commit to spending extra money to work from the office - when the outage might be fixed by tomorrow, really isn’t fair. I just want to know if it’s likely to be fixed by tomorrow morning.

  • 20iscoming
    Irishlad (@20iscoming) reported

    @dderby2 @SkyUK I'd love to switch back from SkyQ... It's a load of tripe.. terrible layout/software

  • davidng68
    David Ng (@davidng68) reported

    @SkyHelpTeam is the outage affecting Cheshire and Manchester? My Sky broadband has been down for 2 hours now

  • SmitrovitchA
    Smitrovitch Smit (@SmitrovitchA) reported

    @skyhelpteam Hi, I know it sounds stupid to give you your own advice, but have you tried turning if off and back on again? #skyitsupport

  • James_13R
    James (@James_13R) reported

    @SkyHelpTeam A whole days work lost - probably time to change provider as friends in the area on various other networks not experiencing the same issues…….

  • NOELY1982
    Noel O'Brien (@NOELY1982) reported

    @SkyHelpTeam @mothball69 It's been of 10 hours now poor this