Sky

Sky Outage Report in Hartlepool, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hartlepool, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hartlepool, England 01/14/2026 21:05

January 14: Problems at Sky

Sky is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Hartlepool, England

The most recent Sky outage reports came from the following cities: Stockton-on-Tees, Middlesbrough, Peterlee, Seaham and Hartlepool.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockton-on-Tees TV
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough TV
United KingdomStockton-on-Tees TV
United KingdomStockton-on-Tees TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hartlepool, England

Latest outage, problems and issue reports in Hartlepool and nearby locations:

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam Yes all the devices that are connected to it are having issues

  • deano_croft dean croft (@deano_croft) reported from Ingleby Barwick, England

    Hi @SkyHelpTeam I get an error message ‘please insert your viewing card with the chip facing up’. The card is in and I have taken it out and put it back in and turned it off and on at the plug as advised - please help

  • BarryStevens75 Barry Stevens (@BarryStevens75) reported from Hartlepool, England

    @SkyHelpTeam any issues in Hartlepool North East tonight, my broadband has gone down

  • deano_croft dean croft (@deano_croft) reported from Ingleby Barwick, England

    Hi @SkyHelpTeam - I get an error message ‘please insert your viewing card with the chip facing up’ on Sky Q box. The card is in and I have taken it out and put it back in, and turned it off and on at the plug as advised - please help, TIA

  • HazelP1969 Hazel Peacock (@HazelP1969) reported from Redcar, England

    @SkyHelpTeam Still having problems in the TS6 area. Diagnostics are not helping!

  • BaldTiredGrumpy Donone (@BaldTiredGrumpy) reported from Stockton-on-Tees, England

    @SkyHelpTeam hi I'm trying to contact the help team. I've got sky q and am trying to activate discovery +. I have an old account which isn't active and think this account is stopping me activating discovery. Can someone contact me please?

  • Rich_golffit Richard McCann (@Rich_golffit) reported from Thornaby-on-Tees, England

    @Alex75576609 @SkySports Again you are using hindsight as an argument. On the field the safety of the players is paramount. Any incident with a suggestion of a head injury, should result in play being stopped. Player culture remains secondary to safety.

  • ha66ie Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @SkyHelpTeam Hi Louise. I asked if complaints were a uk based call centre as sometimes language barriers result in misunderstanding me. I've submitted an online complaint which I really didn't want to do but I keep getting promised things which don't happen.

  • ha66ie Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @SkyHelpTeam so annoyed that on signing up for a new contract through you calling me I've been downgraded to basic netflix. That wasn't explained and I refuse to pay for HD to keep what I had. I'm going to cancel entirely in the cooling off period.

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam I’ve managed to sort the problem out

  • Rich_golffit Richard McCann (@Rich_golffit) reported from Thornaby-on-Tees, England

    @Alex75576609 @SkySports And if you read the initial tweet.. I asked if the linesman flagged. If he didn’t at the pace that play breaks it’s not unreasonable for the referee to miss any incident.

  • rachsclarke rachel (@rachsclarke) reported from Middlesbrough, England

    @SkyHelpTeam You realise there are hundreds of others with the same issue. Channel is Sky Sports Main Event HD red button. I cannot be anymore black and white with this.

  • AnthonyPutson Anthony N.Putson (@AnthonyPutson) reported from Stainton and Thornton, England

    @SkySports can you fix the no vid issue on the app please. No live channels available.

  • paul___donohoe Paul Donohoe (@paul___donohoe) reported from Peterlee, England

    @ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all

  • guvpaul1 𝓟𝓪𝓾𝓵 𝓡𝓲𝓬𝓱𝓪𝓻𝓭𝓼 (@guvpaul1) reported from Redcar, England

    The game must be really bad @SkySports haven’t even been to the ground yet

  • wanaldinho wayne burnett (@wanaldinho) reported from Middlesbrough, England

    @SkySports they is a problem with you sky sports scores app the update is not working and people can't access the app needs sorting asap

  • ICEKOP JFT97 Jeff Iceton (@ICEKOP) reported from Peterlee, England

    Oh #martintyler you ignorant prick. @SkySports sack this idiot immediately!!!

  • Loulameg Louise Donaldson (@Loulameg) reported from Stainton and Thornton, England

    Remember when @SkySports transfer deadline day was exciting and you loved seeing all the yelllow on the day. Now it seems the yellow appears & the clock on the screen counts down with 15 days still to go. Talk about overkill. Wtf is that all about

  • RICKERSRG Rickers (@RICKERSRG) reported from Middlesbrough, England

    That's it last straw for me with Sky mobile @SkyUK not only for the past 2 months have I been unable to send texts for some weird reason now the whole network Is down and I'm sat outside a mcdonalds using their nmdamn WiFi. I need this **** ro use android auto for work. Ffs

  • MichaelLane15 Michael Lane (@MichaelLane15) reported from Seaham, England

    @theawayfans Got to wait until tomorrow thanks to #skysports stupid KO time as well!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DominiMcall Dominique McAll (@DominiMcall) reported

    @SkyHelpTeam Do you mind checking your DMs- quite a few people without any service.

  • ogwuche_jman ogwuche (@ogwuche_jman) reported

    @SkySports Pochettino will not be bad idea

  • bowyer_pw Cobbs #GlazersOut 🇳🇿🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@bowyer_pw) reported

    @pau1luvsutd @SkySports I am surprised nothing had been said by @SkySportsPL on this issue. Silence is deafening. Like you I'll cancel my subscription through nowtv.

  • karen_c38 Karen (@karen_c38) reported

    @SkyHelpTeam is there a current internet outage in Durham? The app suggests so but I haven’t seen any updates on your page.

  • andy2hill Andy Hill (@andy2hill) reported

    @SkyHelpTeam trying to understand why my bill is going up by £33 with no info. Platinum VIP and been on call for 25 min plus. Put on hold by offshore agent for over 10 min and came back to say can’t do anything. Service is due to move out of contract so know you can! HELP!

  • its_TBD1 | Wraith Energy | TBD (@its_TBD1) reported

    @SkyHelpTeam Funny thing is, I didn't even request an engineer, that was the website automatically doing it, Last time an engineer came out they said there wasn't an issue so I'm not expecting much, If anything I would prefer to cancel the engineer, Saves us both time

  • HannahVCW 🌻💙Hannah💙🌻 (@HannahVCW) reported

    Hey @SkyHelpTeam why has everyone in Clevedon BS21 lost their internet since last night 😬 please fix it 😫

  • markjones53 Mark Jones (@markjones53) reported

    @The__1958 Done. **** @skytv @SkySports subscription also cancelled #GlazersOutNOW

  • gazzane1 Omar (@gazzane1) reported

    @Gazzane @SkyUK Absolutely ridiculous,more then 20 houses & they still ****** only you have a problem #skybroadband

  • timhumphrey444 Tim Humphrey (@timhumphrey444) reported

    @AbsoluteChelsea @NorthStandChat @SkySports This is terrible news #BHAFC