1. Home
  2. Companies
  3. Sky
  4. Hartlepool, England
Sky

Sky Outage Report in Hartlepool, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Hartlepool, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hartlepool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Sky

Sky is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Hartlepool, England

The most recent Sky outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Redcar, and Saltburn-by-the-Sea.

CityProblem TypeReport Time
Middlesbrough Internet 3 hours ago
Middlesbrough TV 9 days ago
Stockton-on-Tees Phone 9 days ago
Middlesbrough Internet 14 days ago
Stockton-on-Tees Wi-fi 22 days ago
Middlesbrough TV 29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hartlepool, England

Latest outage, problems and issue reports in Hartlepool and nearby locations:

  • paul___donohoe
    Paul Donohoe (@paul___donohoe) reported from Peterlee, England

    @ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all

  • AnthonyPutson
    Anthony N.Putson (@AnthonyPutson) reported from Stainton and Thornton, England

    @SkySports can you fix the no vid issue on the app please. No live channels available.

  • deano_croft
    dean croft (@deano_croft) reported from Ingleby Barwick, England

    Hi @SkyHelpTeam - I get an error message ‘please insert your viewing card with the chip facing up’ on Sky Q box. The card is in and I have taken it out and put it back in, and turned it off and on at the plug as advised - please help, TIA

  • deano_croft
    dean croft (@deano_croft) reported from Ingleby Barwick, England

    Hi @SkyHelpTeam I get an error message ‘please insert your viewing card with the chip facing up’. The card is in and I have taken it out and put it back in and turned it off and on at the plug as advised - please help

  • ha66ie
    Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @SkyHelpTeam so annoyed that on signing up for a new contract through you calling me I've been downgraded to basic netflix. That wasn't explained and I refuse to pay for HD to keep what I had. I'm going to cancel entirely in the cooling off period.

  • Loulameg
    Louise Donaldson (@Loulameg) reported from Stainton and Thornton, England

    Remember when @SkySports transfer deadline day was exciting and you loved seeing all the yelllow on the day. Now it seems the yellow appears & the clock on the screen counts down with 15 days still to go. Talk about overkill. Wtf is that all about

  • BaldTiredGrumpy
    Donone (@BaldTiredGrumpy) reported from Stockton-on-Tees, England

    @SkyHelpTeam hi I'm trying to contact the help team. I've got sky q and am trying to activate discovery +. I have an old account which isn't active and think this account is stopping me activating discovery. Can someone contact me please?

  • TeessideAndy
    happy smoggy (@TeessideAndy) reported from Stockton-on-Tees, England

    All these bad language apologies on @SkySports are really pissing me right off. We’re watching a football match ferchrissake there’s gonna be bad language it ain’t a Christian reading group. If people don’t like it they can easily not watch. Get on with commentating #boro

  • WJB2201
    will (@WJB2201) reported from Ingleby Barwick, England

    @SkySports She wanted the league cancelling last season cos you thought you’d go down. Silly cow

  • RICKERSRG
    Rickers (@RICKERSRG) reported from Middlesbrough, England

    That's it last straw for me with Sky mobile @SkyUK not only for the past 2 months have I been unable to send texts for some weird reason now the whole network Is down and I'm sat outside a mcdonalds using their nmdamn WiFi. I need this **** ro use android auto for work. Ffs

  • ha66ie
    Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @SkyHelpTeam Hi Louise. I asked if complaints were a uk based call centre as sometimes language barriers result in misunderstanding me. I've submitted an online complaint which I really didn't want to do but I keep getting promised things which don't happen.

  • rachsclarke
    rachel (@rachsclarke) reported from Middlesbrough, England

    @SkyHelpTeam You realise there are hundreds of others with the same issue. Channel is Sky Sports Main Event HD red button. I cannot be anymore black and white with this.

  • HazelP1969
    Hazel Peacock (@HazelP1969) reported from Redcar, England

    @SkyHelpTeam Still having problems in the TS6 area. Diagnostics are not helping!

  • Cat_Walker1983
    Cat Walker (@Cat_Walker1983) reported from Peterlee, England

    @SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help

  • ha66ie
    Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @SkyHelpTeam I'm trying to get discovery plus on the offer but no matter what I do I cannot get past this stupid screen. Details are correct. Total joke.

  • Rich_golffit
    Richard McCann (@Rich_golffit) reported from Thornaby-on-Tees, England

    @Alex75576609 @SkySports Again you are using hindsight as an argument. On the field the safety of the players is paramount. Any incident with a suggestion of a head injury, should result in play being stopped. Player culture remains secondary to safety.

  • wanaldinho
    wayne burnett (@wanaldinho) reported from Middlesbrough, England

    @SkySports they is a problem with you sky sports scores app the update is not working and people can't access the app needs sorting asap

  • BarryStevens75
    Barry Stevens (@BarryStevens75) reported from Hartlepool, England

    @SkyHelpTeam any issues in Hartlepool North East tonight, my broadband has gone down

  • guvpaul1
    𝓟𝓪𝓾𝓵 𝓡𝓲𝓬𝓱𝓪𝓻𝓭𝓼 (@guvpaul1) reported from Redcar, England

    The game must be really bad @SkySports haven’t even been to the ground yet

  • Rich_golffit
    Richard McCann (@Rich_golffit) reported from Thornaby-on-Tees, England

    @Alex75576609 @SkySports And if you read the initial tweet.. I asked if the linesman flagged. If he didn’t at the pace that play breaks it’s not unreasonable for the referee to miss any incident.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • tomfieldr
    tom (@tomfieldr) reported

    @SkyHelpTeam please explain why the WiFi has been going down EVERY evening for the last couple of weeks? It’s getting beyond a joke, worst broadband provider.

  • Mansur729
    M (@Mansur729) reported

    @AbuAmaanah @SkyHelpTeam Mine too 🥲 ******* awful, was about to game with the lads 😭

  • BhagdevJai
    Jai Bhagdev (@BhagdevJai) reported

    @SkySports Please be less **** than the current crop

  • I_Am_Edwards24
    Mike Edwards 🔰🇾🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿 #GlazersOut (@I_Am_Edwards24) reported

    @Jonah3L @MalcolmMuscle Why I don't think I'd ever be a fan of AEW. I like the more realistic, sports like style of NXT for example. I wish ROH had a UK TV deal - but I pay enough monthly for subs as it is, with MUTV and SkySports F1 etc. I wouldn't want to drop the Network - as there's the classics

  • alextonfire
    Alex_www.bluelawn.co.uk (@alextonfire) reported

    @SkyHelpTeam am trying to get sky monile the website keeps saying technical error. Sometimes I nearly get to end of process and it does it! Tried desktop, mobile, google, safari? Am already a broadband customer!

  • Cunt24872398
    Rocky89 (@Cunt24872398) reported

    @SkySports Like the lions tour, hyped up rubbish that it doesn’t matter a **** who wins lol but we all gonna watch it

  • wowdanieeel
    Dan BLM (@wowdanieeel) reported

    @SkyHelpTeam Nothing, just said “connection issues”

  • samontour11
    Samantha Shepherd (@samontour11) reported

    Hey @SkyHelpTeam your broadband is down again... Seems to happen frequently at this time of night when conveniently you don't have people in to fix it... Why should any of us pay for such terrible service?

  • therealjaimo17
    Leejamison (@therealjaimo17) reported

    Prime time Monday evening on Sky Sports; 9 different specialist channels (including mix) and absolutely ZERO live sports. That’s terrible scheduling. What a pointless evening of repeats. Happens regularly too. Poor way to treat paying customers. @SkySports @SkyUK #sky

  • _AndyMason_
    Andrew Mason (@_AndyMason_) reported

    @SkyHelpTeam I’ve followed this now it’s asking to try a sim first. So I’ll give it a go. My friend has the same phone and network that’s why I joined as I knew service was good and she can get calls no problem. So I know it’s not network coverage…