Sky Outage Report in Hartlepool, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hartlepool, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 22: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Hartlepool, England
The most recent Sky outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Redcar and Saltburn-by-the-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Internet | |
| Stockton-on-Tees |
Wi-fi | |
| Middlesbrough |
TV | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Total Blackout | |
| Redcar |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hartlepool, England
Latest outage, problems and issue reports in Hartlepool and nearby locations:
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dean croft
(@deano_croft) reported
from
Ingleby Barwick, England
Hi @SkyHelpTeam - I get an error message ‘please insert your viewing card with the chip facing up’ on Sky Q box. The card is in and I have taken it out and put it back in, and turned it off and on at the plug as advised - please help, TIA
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happy smoggy
(@TeessideAndy) reported
from
Stockton-on-Tees, England
All these bad language apologies on @SkySports are really pissing me right off. We’re watching a football match ferchrissake there’s gonna be bad language it ain’t a Christian reading group. If people don’t like it they can easily not watch. Get on with commentating #boro
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Richard McCann
(@Rich_golffit) reported
from
Thornaby-on-Tees, England
@Alex75576609 @SkySports Again you are using hindsight as an argument. On the field the safety of the players is paramount. Any incident with a suggestion of a head injury, should result in play being stopped. Player culture remains secondary to safety.
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MARIE WHYMAN
(@mad_maz) reported
from
Redcar, England
@skytv @SkyHelpTeam I’ve rang 8 times today!!! The automated system is useless. I’ve been cut off more times than enough. I’ve been put through to an Indian call centre twice. You agents are rude & unhelpful. This has been on going since December 15th!!! Not amused 🤬
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Rickers
(@RICKERSRG) reported
from
Middlesbrough, England
That's it last straw for me with Sky mobile @SkyUK not only for the past 2 months have I been unable to send texts for some weird reason now the whole network Is down and I'm sat outside a mcdonalds using their nmdamn WiFi. I need this **** ro use android auto for work. Ffs
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will
(@WJB2201) reported
from
Ingleby Barwick, England
@SkySports She wanted the league cancelling last season cos you thought you’d go down. Silly cow
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Louise Donaldson
(@Loulameg) reported
from
Stainton and Thornton, England
Remember when @SkySports transfer deadline day was exciting and you loved seeing all the yelllow on the day. Now it seems the yellow appears & the clock on the screen counts down with 15 days still to go. Talk about overkill. Wtf is that all about
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Paul Haggie
(@ha66ie) reported
from
Stockton-on-Tees, England
@SkyHelpTeam so annoyed that on signing up for a new contract through you calling me I've been downgraded to basic netflix. That wasn't explained and I refuse to pay for HD to keep what I had. I'm going to cancel entirely in the cooling off period.
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Paul Haggie
(@ha66ie) reported
from
Stockton-on-Tees, England
@SkyHelpTeam I'm trying to get discovery plus on the offer but no matter what I do I cannot get past this stupid screen. Details are correct. Total joke.
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wayne burnett
(@wanaldinho) reported
from
Middlesbrough, England
@SkySports they is a problem with you sky sports scores app the update is not working and people can't access the app needs sorting asap
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Paul Donohoe
(@paul___donohoe) reported
from
Peterlee, England
@ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all
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Paul Haggie
(@ha66ie) reported
from
Stockton-on-Tees, England
@SkyHelpTeam Hi Louise. I asked if complaints were a uk based call centre as sometimes language barriers result in misunderstanding me. I've submitted an online complaint which I really didn't want to do but I keep getting promised things which don't happen.
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Hazel Peacock
(@HazelP1969) reported
from
Redcar, England
@SkyHelpTeam Still having problems in the TS6 area. Diagnostics are not helping!
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𝓟𝓪𝓾𝓵 𝓡𝓲𝓬𝓱𝓪𝓻𝓭𝓼
(@guvpaul1) reported
from
Redcar, England
The game must be really bad @SkySports haven’t even been to the ground yet
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John Cameron
(@bhoyjohn1888) reported
from
Middlesbrough, England
@AngelaHaggerty @SkyHelpTeam Be careful. There are loads of this crap around.
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will
(@WJB2201) reported
from
Ingleby Barwick, England
@SkySports How ******** are they breaking covid protocols by celebrating when they are in contact constantly ?! Get a ****** grip ffs
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wayne burnett
(@wanaldinho) reported
from
Middlesbrough, England
Graeme Souness taking crap again he is so annoying @SkySports
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Richard McCann
(@Rich_golffit) reported
from
Thornaby-on-Tees, England
@Alex75576609 @SkySports And if you read the initial tweet.. I asked if the linesman flagged. If he didn’t at the pace that play breaks it’s not unreasonable for the referee to miss any incident.
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Cat Walker
(@Cat_Walker1983) reported
from
Peterlee, England
@SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help
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dean croft
(@deano_croft) reported
from
Ingleby Barwick, England
Hi @SkyHelpTeam I get an error message ‘please insert your viewing card with the chip facing up’. The card is in and I have taken it out and put it back in and turned it off and on at the plug as advised - please help
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Darren
(@darrenprice66) reported
@SkyHelpTeam my broadband has been down since 7pm any chance it might come back on anytime soon.
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Matthew Thompson
(@M_at) reported
@alexbloor @SkyUK 500mbps average customer download speed limit.
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Al
(@griff_alan) reported
@SkyHelpTeam issues with downloading Sky content coming up as failed, item unavailable, yet other download content from BBC etc is working fine - is this a fix you are working on or is this something I can fix my end?
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Mark Jones
(@markjVFXGAMING) reported
@bryan_pols @SkyHelpTeam It’s a big outage ..affecting 1000’s of customers.
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Ian Conway
(@ianPconway) reported
@SkyHelpTeam we've been duped into paying for SkyQ because SkyHD stopped connecting to internet. Now intermittently have same issue & when does work have to wait about an hour to watch a catch-up programme. Very poor. Can we have our HD box back please
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womanevolve98
(@womanevolve985) reported
My wifi has been down for over 4hours now and this is the second time in 4 days (at least that I know of) @SkyUK y’all are too expensive for this to be a regular occurrence
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Chris Verren
(@verrenwales) reported
@SkySports Will you sort your sky channels out with virgin media or sky in general. The speaking is outa sink and terrible
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Nikki Botting
(@botting_nikki) reported
@bryan_pols @SkyHelpTeam Not sure if this fix works for all boxes, but they told me to change the DNS to 8.8.8.8 in Settings>Network>Advanced
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OnThe308
(@OnThe308) reported
hi @SkyHelpTeam everyday we keep losing broadband signal all we get are two lights on our router its getting really annoying now and our contract ends soon i have no reason to stay been a customer 20+ years but this broadband connection is terrible.
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Dina Begum
(@dinasfoodstory) reported
Tired of continuous @SkyUK broadband issues. Very poor service and waste of money. I’ve have had no connection most of today. Using my phone data and not happy. #skybroadband