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Sky outages and service status in Hartlepool, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Hartlepool, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received Aug 13, 8:32 PM GMT+1.
  • 33% Internet (33%)
  • 33% TV (33%)
  • 25% Phone (25%)
  • 8% Wi-fi (8%)

The latest reports from users having issues in Hartlepool come from postal codes TS26 and TS25 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hartlepool, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hartlepool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hartlepool, England

The most recent Sky outage reports came from the following cities: Middlesbrough, Hartlepool, and Stockton-on-Tees.

CityProblem TypeReport Time
Middlesbrough Phone 1 day ago
Hartlepool Phone 1 day ago
Stockton-on-Tees TV 4 days ago
Stockton-on-Tees TV 7 days ago
Stockton-on-Tees Phone 10 days ago

Nearby cities with recent reports

Middlesbrough

1 recent signals

1 day ago
Stockton-on-Tees

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hartlepool, England

Latest outage, problems and issue reports in Hartlepool and nearby locations:

  • AnthonyPutson
    Anthony N.Putson (@AnthonyPutson) reported from Stainton and Thornton, England

    @SkySports can you fix the no vid issue on the app please. No live channels available.

  • RobertTamkin94
    Robert-Andrew Tamkin (@RobertTamkin94) reported from Stockton-on-Tees, England

    @RMT3N @virginmedia @FortniteGame @SkyUK I’m actually moaning about a service I pay for but I mean it’s not you pays for my bills I do, so piss off keyboard warrior 👏🏻👏🏻👏🏻

  • peg_1989
    Marc Thomas (@peg_1989) reported from Middlesbrough, England

    @SkyAdamSmith @SkySports Worst scoring in years, puts you off watching 50/50 fights.

  • millerwalton
    Andrew Miller (@millerwalton) reported from Stainton and Thornton, England

    @SkyHelpTeam why is it so impossible to get any help on the website telling me I’m due to renew but then won’t let you no live chat no telephone #frustrated

  • RICKERSRG
    Rickers (@RICKERSRG) reported from Middlesbrough, England

    That's it last straw for me with Sky mobile @SkyUK not only for the past 2 months have I been unable to send texts for some weird reason now the whole network Is down and I'm sat outside a mcdonalds using their nmdamn WiFi. I need this **** ro use android auto for work. Ffs

  • deano_croft
    dean croft (@deano_croft) reported from Ingleby Barwick, England

    Hi @SkyHelpTeam - I get an error message ‘please insert your viewing card with the chip facing up’ on Sky Q box. The card is in and I have taken it out and put it back in, and turned it off and on at the plug as advised - please help, TIA

  • peterappo
    PA (@peterappo) reported from Middlesbrough, England

    @stecuz1972 @SkySports Wayne Rooney’s #Derby ya big pack of stupid arseholes!!

  • GaryAPhilipson
    Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam We do this on a daily basis! My wife is practically a sky engineer! Self taught. There’s no signal so it says. We rang to get help as all we normally do fails. You then pied us off on the phone for not being high priority

  • TucovBlondie
    Gaza (@TucovBlondie) reported from Guisborough, England

    Sky you are turning into a disgrace. All I want to do is cancel my subscription but you insist on making this process nearly impossible... shocking service @SkyUK

  • wanaldinho
    wayne burnett (@wanaldinho) reported from Middlesbrough, England

    Graeme Souness taking crap again he is so annoying @SkySports

  • Cat_Walker1983
    Cat Walker (@Cat_Walker1983) reported from Peterlee, England

    @SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam Yes all the devices that are connected to it are having issues

  • GaryMerrittcit1
    Gazza (@GaryMerrittcit1) reported from Middlesbrough, England

    @SkySports Your pundits and commentary was shocking last night for Newcastle game has every one at sky got a hatred for Newcastle United going to cancel my sky its not the first time disgrace

  • HazelP1969
    Hazel Peacock (@HazelP1969) reported from Redcar, England

    @SkyHelpTeam Still having problems in the TS6 area. Diagnostics are not helping!

  • safcking
    BRI-SAFC (@safcking) reported from Houghton-Le-Spring, England

    @SkyHelpTeam please help me I’ve tried ringing but am getting nothing ffs

  • Matt_Rowney
    Matthew Rowney (@Matt_Rowney) reported from Middlesbrough, England

    Well, if @AVFCOfficial go down, at least @SkySports have another team to chew the arse off now....

  • paul___donohoe
    Paul Donohoe (@paul___donohoe) reported from Peterlee, England

    @ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all

  • Craggsy
    Craggsy (@Craggsy) reported from Redcar, England

    @AlexMLB98 @SkySports Whatever pal you believe what you want for me he and you probably ignore anything you don’t like, or doesn’t sit with your views to say the word coloured with respect to describing someone is offensive shows you’re part of the problem don’t bother replying I’m not interested

  • jimmylees
    Jimmy Lees (@jimmylees) reported from Egglescliffe, England

    Just spent over 30 minutes trying to get through to @SkyUK about my TV services not working. They didn’t answer. Terrible customer service.

  • WJB2201
    will (@WJB2201) reported from Ingleby Barwick, England

    @SkySports She wanted the league cancelling last season cos you thought you’d go down. Silly cow

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • maxmusandlexter
    Maxmus and Lexter (@maxmusandlexter) reported

    @SkyHelpTeam I too would like to report phone landline down and app not working

  • Andrewtuck10
    Andrew tuck (@Andrewtuck10) reported

    @SkyHelpTeam - what’s going on with sky gear - mini box took all day to reconnect - voice prompt not working - thank god we don’t have your broad band with you - when you charge the prices you charge - kit needs to be bulletproof

  • macduffy74
    macduffy74 (@macduffy74) reported

    @cxdi55 @skytv @SkyHelpTeam Still having issues with broadband through Sky. Keep giving me a new router and same issue and problem with service and coverage. Apparently a VIP customer but new customers get better cost and service. Awful.

  • sbreame
    sbreame (@sbreame) reported

    @cxdi55 @skytv @SkyHelpTeam I switched to new provider as moving house - When I went to cancel with Sky they offered to drop my bill from £46 a month to £31. They will offer you a better deal when you say you want to leave.

  • JamesNimmyKing
    James Nimmy King (@JamesNimmyKing) reported

    @cxdi55 @skytv @SkyHelpTeam I used to work in the cancellations department, threaten to cancel and they will give you an offer to stay

  • simo073
    Jason Simcox (@simo073) reported

    @cxdi55 @skytv @SkyHelpTeam Dreading my renewal price. I pay £64 for everything at the moment until Oct 27 buy most likely double. If it does I will cancel contract

  • kellysm45174138
    kellysmith (@kellysm45174138) reported

    @SkyUK @SkyHelpTeam I can’t call on my mobile please help me

  • leeburridge
    The Real Lee Burridge (@leeburridge) reported

    @SkyHelpTeam Haha even their help team has abandoned their customers.

  • FireSlugs
    FireSlugs (@FireSlugs) reported

    @cxdi55 @skytv @SkyHelpTeam Man it's 2026, use the damn internet and find your way out of paying a load. Its not hard

  • jeb_mr
    MrJEB (@jeb_mr) reported

    @SkyUK are customers going to get compensation for the outage? It has been ongoing for ages. You could give at least £5 compensation per customer.