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Sky Outage Report in Hartlepool, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hartlepool, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hartlepool, England 01/19/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Hartlepool, England

The most recent Sky outage reports came from the following cities: Skelton and Brotton, Stockton-on-Tees, Middlesbrough, Peterlee, Seaham and Hartlepool.

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City Problem Type Report Time
United KingdomStockton-on-Tees TV
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough TV
United KingdomStockton-on-Tees TV
United KingdomStockton-on-Tees TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hartlepool, England

Latest outage, problems and issue reports in Hartlepool and nearby locations:

  • Rich_golffit Richard McCann (@Rich_golffit) reported from Thornaby-on-Tees, England

    @Alex75576609 @SkySports And if you read the initial tweet.. I asked if the linesman flagged. If he didn’t at the pace that play breaks it’s not unreasonable for the referee to miss any incident.

  • RICKERSRG Rickers (@RICKERSRG) reported from Middlesbrough, England

    That's it last straw for me with Sky mobile @SkyUK not only for the past 2 months have I been unable to send texts for some weird reason now the whole network Is down and I'm sat outside a mcdonalds using their nmdamn WiFi. I need this **** ro use android auto for work. Ffs

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”

  • MJ81Goodall Martin Goodall (@MJ81Goodall) reported from Billingham, England

    @SkyUK I'm paying over the odds, being ripped off for the broadband to go down. Poor product and disgraceful prices

  • ha66ie Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @SkyHelpTeam so annoyed that on signing up for a new contract through you calling me I've been downgraded to basic netflix. That wasn't explained and I refuse to pay for HD to keep what I had. I'm going to cancel entirely in the cooling off period.

  • Forbesie10 Ben Forbes (@Forbesie10) reported from Hartlepool, England

    @SkyHelpTeam internet has cut out in the TS24 area. Taken initial steps to try to resolve but still internet light is orange

  • rachsclarke rachel (@rachsclarke) reported from Middlesbrough, England

    @SkyHelpTeam You realise there are hundreds of others with the same issue. Channel is Sky Sports Main Event HD red button. I cannot be anymore black and white with this.

  • Rich_golffit Richard McCann (@Rich_golffit) reported from Thornaby-on-Tees, England

    @Alex75576609 @SkySports Again you are using hindsight as an argument. On the field the safety of the players is paramount. Any incident with a suggestion of a head injury, should result in play being stopped. Player culture remains secondary to safety.

  • deano_croft dean croft (@deano_croft) reported from Ingleby Barwick, England

    Hi @SkyHelpTeam - I get an error message ‘please insert your viewing card with the chip facing up’ on Sky Q box. The card is in and I have taken it out and put it back in, and turned it off and on at the plug as advised - please help, TIA

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam Yes all the devices that are connected to it are having issues

  • sterichards9 Stephen Richards (@sterichards9) reported from Middlesbrough, England

    What a terrible game of football. Exactly what Skysports deserve 19:45 on a Saturday night. #boro

  • ha66ie Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @SkyHelpTeam Hi Louise. I asked if complaints were a uk based call centre as sometimes language barriers result in misunderstanding me. I've submitted an online complaint which I really didn't want to do but I keep getting promised things which don't happen.

  • ICEKOP JFT97 Jeff Iceton (@ICEKOP) reported from Peterlee, England

    Oh #martintyler you ignorant prick. @SkySports sack this idiot immediately!!!

  • deano_croft dean croft (@deano_croft) reported from Ingleby Barwick, England

    Hi @SkyHelpTeam I get an error message ‘please insert your viewing card with the chip facing up’. The card is in and I have taken it out and put it back in and turned it off and on at the plug as advised - please help

  • MichaelLane15 Michael Lane (@MichaelLane15) reported from Seaham, England

    @theawayfans Got to wait until tomorrow thanks to #skysports stupid KO time as well!

  • BarryStevens75 Barry Stevens (@BarryStevens75) reported from Hartlepool, England

    @SkyHelpTeam any issues in Hartlepool North East tonight, my broadband has gone down

  • Jon14183558 Jon (@Jon14183558) reported from Billingham, England

    Never heard a more bias commentary from sky sports @SkySports ever.

  • AnthonyPutson Anthony N.Putson (@AnthonyPutson) reported from Stainton and Thornton, England

    @SkySports can you fix the no vid issue on the app please. No live channels available.

  • BaldTiredGrumpy Donone (@BaldTiredGrumpy) reported from Stockton-on-Tees, England

    @SkyHelpTeam hi I'm trying to contact the help team. I've got sky q and am trying to activate discovery +. I have an old account which isn't active and think this account is stopping me activating discovery. Can someone contact me please?

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam I’ve managed to sort the problem out

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • FishNfish77 Nick Fish (@FishNfish77) reported

    @SkyHelpTeam every time I try to download it programme to my Sky+ HD box, it is coming up as failed. Everything else is working fine and the WiFi connection is sound. Any idea what the problem could be or is there an ongoing issue?

  • scottishgill Gill Field (@scottishgill) reported

    @SkyUK What now? Firstly stacking issues you are not communicating with customers about..now download fail issues we have to find out about by ourselves on forums. I have 3 weeks left then im gone..20 yrs been with u !

  • JoeBMahon Joe Mahon (@JoeBMahon) reported

    @SkyHelpTeam It's not personal Ross, I appreciate it's the response of Sky, not you directly, but its a joke. I've been told its likely to go on for two weeks. Spoke to a lovely lad from Sky earlier, poor bloke said he's having the same conversation 15 times a day

  • nigelrpage Nigel Page 🇺🇦 (@nigelrpage) reported

    @SkyHelpTeam Can see that your technical issues are continuing into this evening, with ongoing download failures and/or 117% on our Sky+HD boxes (2). Question is: what discount can I expect on my bill as compensation for the disruption as a 17yr Diamond VIP subscriber?

  • Mrdanweston Dan Weston (@Mrdanweston) reported

    @SkyHelpTeam Sky max having download issues Can’t download manifest from episode 6 onwards ? Says download failed

  • leeSWFCbrown Lee Brown (@leeSWFCbrown) reported

    @Tifosa1982 @SkyHelpTeam Good point, James. It’s been down for 2 days now, so we should get at least 2 days credit!

  • jemma_farrow jem (@jemma_farrow) reported from Preston, England

    @SkyHelpTeam Would you still like me to direct message? I have seen lots about the fact this is a wider issue with no time scale for being fixed

  • ladyessex3 Lady Essex (@ladyessex3) reported

    @SkyHelpTeam I already have everything available on that link. There are no upgrades for me to take advantage of. It’s not acceptable that as a customer who pays an extort amount of money every month I’m not actually able too download content I’m paying for?

  • mildlyzen RB (@mildlyzen) reported

    @SkyHelpTeam Have City Fibre broken something again? 👀

  • flbrownwriting Fiona L Brown (@flbrownwriting) reported

    @SkyHelpTeam broadband in SS3 down again! Second time today, no internet for hours - what is going on?