Sky

Sky Outage Report in Hartlepool, England

Problems detected

Users are reporting problems related to: tv, internet and wi-fi.

The latest reports from users having issues in Hartlepool come from postal codes TS24.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hartlepool, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hartlepool, England 07/02/2025 07:45

July 02: Problems at Sky

Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. TV (50%)

    TV (50%)

  2. Internet (33%)

    Internet (33%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hartlepool, England

The most recent Sky outage reports came from the following cities: Stockton-on-Tees, Saltburn-by-the-Sea, Middlesbrough, Hartlepool, Peterlee, Redcar, Billingham and Seaham.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockton-on-Tees Internet
United KingdomSaltburn-by-the-Sea Phone
United KingdomMiddlesbrough Internet
United KingdomHartlepool Internet
United KingdomMiddlesbrough Internet
United KingdomPeterlee Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hartlepool, England

Latest outage, problems and issue reports in Hartlepool and nearby locations:

  • LisaPickard18 Lisa Pickard (@LisaPickard18) reported from Sedgefield, England

    Ok ok steady on @GNev2 @SkySports #CarabaoCupFinal don’t agree with your comment that Man U never looked like losing … @NUFC made sure this was a cracking final; score flatters. Be fair. Had Newcastle scored first it would have been a different story

  • keithstrong Keith Strong (@keithstrong) reported from Hartlepool, England

    @SkyHelpTeam @skytv Why is your Red Button football so poor ? Yet again frozen for the Sunderland game

  • craigylilo Craig liley (@craigylilo) reported from Redcar, England

    @SkySports is ******* ****! The dodgy box is ******* mint! #fuckskysports #UTB

  • BlueboyPotts rob potts (@BlueboyPotts) reported from Seaham, England

    @ianbohensbeta @SkyHelpTeam we have now had sky broadband since last February..and have not had one interruption to the service...much better than bt...

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”

  • Forbesie10 Ben Forbes (@Forbesie10) reported from Hartlepool, England

    @SkyHelpTeam internet has cut out in the TS24 area. Taken initial steps to try to resolve but still internet light is orange

  • sterichards9 Stephen Richards (@sterichards9) reported from Middlesbrough, England

    What a terrible game of football. Exactly what Skysports deserve 19:45 on a Saturday night. #boro

  • MJ81Goodall Martin Goodall (@MJ81Goodall) reported from Billingham, England

    @SkyUK I'm paying over the odds, being ripped off for the broadband to go down. Poor product and disgraceful prices

  • Jon14183558 Jon (@Jon14183558) reported from Billingham, England

    Never heard a more bias commentary from sky sports @SkySports ever.

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam I’ve managed to sort the problem out

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam Yes all the devices that are connected to it are having issues

  • ICEKOP JFT97 Jeff Iceton (@ICEKOP) reported from Peterlee, England

    Oh #martintyler you ignorant prick. @SkySports sack this idiot immediately!!!

  • MichaelLane15 Michael Lane (@MichaelLane15) reported from Seaham, England

    @theawayfans Got to wait until tomorrow thanks to #skysports stupid KO time as well!

  • BaldTiredGrumpy Donone (@BaldTiredGrumpy) reported from Stockton-on-Tees, England

    @SkyHelpTeam hi I'm trying to contact the help team. I've got sky q and am trying to activate discovery +. I have an old account which isn't active and think this account is stopping me activating discovery. Can someone contact me please?

  • BarryStevens75 Barry Stevens (@BarryStevens75) reported from Hartlepool, England

    @SkyHelpTeam any issues in Hartlepool North East tonight, my broadband has gone down

  • AnthonyPutson Anthony N.Putson (@AnthonyPutson) reported from Stainton and Thornton, England

    @SkySports can you fix the no vid issue on the app please. No live channels available.

  • rachsclarke rachel (@rachsclarke) reported from Middlesbrough, England

    @SkyHelpTeam You realise there are hundreds of others with the same issue. Channel is Sky Sports Main Event HD red button. I cannot be anymore black and white with this.

  • ha66ie Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @SkyHelpTeam Hi Louise. I asked if complaints were a uk based call centre as sometimes language barriers result in misunderstanding me. I've submitted an online complaint which I really didn't want to do but I keep getting promised things which don't happen.

  • ha66ie Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @SkyHelpTeam so annoyed that on signing up for a new contract through you calling me I've been downgraded to basic netflix. That wasn't explained and I refuse to pay for HD to keep what I had. I'm going to cancel entirely in the cooling off period.

  • Rich_golffit Richard McCann (@Rich_golffit) reported from Thornaby-on-Tees, England

    @Alex75576609 @SkySports And if you read the initial tweet.. I asked if the linesman flagged. If he didn’t at the pace that play breaks it’s not unreasonable for the referee to miss any incident.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Wes20181 Wes2018 (@Wes20181) reported

    @SkyUK just had a call from your team asking me to renew my deal. When I mentioned the possibility of leaving the lady hung up…. Unbelievably bad customer service! The cost of sky is astronomical compared to the many great TV providers! I expect common decency as a minimum.

  • PaulGreenTPB Paul Green. (@PaulGreenTPB) reported from Whittingham, England

    @SkyHelpTeam To add, I can download it to Sky Q box, so I'm pretty sure it's a Sky Go issue

  • PaulGreenTPB Paul Green. (@PaulGreenTPB) reported from Whittingham, England

    @SkyHelpTeam Just tried across two other devices, same problem. This is the primary way I use Sky and why I pay a premium rather then Sky Stream so it needs attention

  • VascularHub Cardiovascular hub (@VascularHub) reported

    @SkyHelpTeam Thanks for acknowledging the issue. I’ve already contacted the tech team repeatedly, and the experience has been unacceptable. This is not just frustrating — it’s a failure of service.

  • PaulGreenTPB Paul Green. (@PaulGreenTPB) reported from Whittingham, England

    @SkyHelpTeam Tried to download programs to Tablet and Phone, appears to work then at 100 % then error message saying " failed to download. "Checked and other Apps can download fine. I'd there a known issue at the moment

  • Gildinio Mike (@Gildinio) reported

    @SkySports @lionsofficial please can you get the Aussie tv to sort the camera angles/zoom out more?? Far too zoomed in meaning we can’t see the options/wider pitch view… awful viewing!

  • VascularHub Cardiovascular hub (@VascularHub) reported

    @SkyHelpTeam Thanks for acknowledging the issue. I’ve already contacted the tech team repeatedly, and the experience has been unacceptable. A manager refusing to speak and leaving me on hold for 30+ minutes is not just frustrating — it’s a failure of service.

  • VascularHub Cardiovascular hub (@VascularHub) reported

    @SkyHelpTeam Thanks for responding. I’ve spoken to the broadband tech team daily for over a week. Each time I’m passed between departments, and today a support manager refused to speak and left me on hold for 30+ mins. I need urgent resolution today.

  • VascularHub Cardiovascular hub (@VascularHub) reported

    @SkyHelpTeam Thanks for responding. I’ve spoken to the broadband tech team daily for over a week. Each time I’m passed between departments, and today a Technical support manager refused to speak and left me on hold for 30+ mins and directed my call to different departments.

  • VascularHub Cardiovascular hub (@VascularHub) reported

    @SkyHelpTeam Thanks for responding. I’ve spoken to the broadband tech team daily for over a week. Each time I’m passed between departments, and today a support manager refused to speak and left me on hold for 30+ mins and directing to different departments . I need urgent resolution today.