Sky Outage Report in Sedgefield, County Durham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sedgefield, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sedgefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Sedgefield, County Durham, England
The most recent Sky outage reports came from the following cities: Middlesbrough, Darlington, Durham, Bishop Auckland, Stockton-on-Tees, Newton Aycliffe and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Internet | |
| Darlington |
TV | |
| Durham |
Internet | |
| Middlesbrough |
Phone | |
| Middlesbrough |
Internet | |
| Bishop Auckland |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sedgefield, England
Latest outage, problems and issue reports in Sedgefield and nearby locations:
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Marcus
(@MarcusSummers81) reported
from
Stockton-on-Tees, England
@SkyHelpTeam I'm sorry but this doesn't help me I want to talk to someone, there is no information about negotiating a new deal?
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Will
(@wjc_14) reported
from
Durham, England
It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
@SkyUK is there an issue with the mobile network currently.?? My phone won’t make or received calls but data is fine and calls over data
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Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
Why won’t you fix my sky box @SkyHelpTeam we pay you a fortune a month and because we ain’t in a high risk group you won’t speak to us! Time and time again we lose signal. This isn’t good enough.
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Lee Halbert
(@leehal) reported
from
Durham, England
@SkyHelpTeam A thumbs down for that ‘added’ feature!
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Marcus
(@MarcusSummers81) reported
from
Stockton-on-Tees, England
@SkyHelpTeam Hi, I'm still struggling to understand how to speak to someone about my account, my future bills are astronomical and I don't want to pay the figures quoted. I'd like to negotiate a deal with someone please, can you help?
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Paul Doolan
(@DoolanPd) reported
from
Durham, England
@SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.
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Kineta Kelsall
(@Kineets) reported
from
Darlington, England
@SkyHelpTeam hi, I need to cancel my internet as my tenant is moving out end of Oct and I’m selling my property. How do I do this, please?
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Ethan Oneil
(@EthanOsafc) reported
from
Durham, England
@SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports
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Dan Donnelly
(@dandinnerlady) reported
from
Stockton-on-Tees, England
@SkyHelpTeam No use ... I am trying to work from home .. the poor quality of your service is costing me money and A LOT of time
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Wallace Mather
(@wal78) reported
from
Sunderland Bridge, England
@SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.
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Will
(@wjc_14) reported
from
Durham, England
The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
@RazaB21 @bet365 @SkyUK It’s **** all to do with the device and network
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Jim Gardner 🎶 Save Lives. Drive to Durham
(@JimGardnerSNCLP) reported
from
Stockton-on-Tees, England
@SkyHelpTeam Could you tell me why the agent who sent me the DM is no longer replying please? Why are you making it so difficult for my 70 year old parents to cancel their services? Why are you charging them £70 for TV and making it impossible for them to contact you?
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@SkyHelpTeam looking at coming to sky as a new customer, I had someone call me with BLC offers but missed his call, is there a specific contact number I can call?
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Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
@SkyHelpTeam We do this on a daily basis! My wife is practically a sky engineer! Self taught. There’s no signal so it says. We rang to get help as all we normally do fails. You then pied us off on the phone for not being high priority
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Steven Tait
(@tait_steven) reported
from
Ingleby Barwick, England
@SkyHelpTeam hello received a call from a call centre stating some issues with my broadband with the risk of my data being comprimised. Assuming it’s a scam, so hung up! Can you DM me to confirm any issues thanks
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will
(@WJB2201) reported
from
Ingleby Barwick, England
@SkySports @PatricioPitbull What an awful stoppage but how did that first shot drop him?! It was a glancing blow at best
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Mark McAneny
(@MarkMcAneny) reported
from
Stockton-on-Tees, England
@Nicosrn1 @SkyUK @SkyHelpTeam Add me to this complaint. Ordered gold Pro on the 16th. Before 3pm. Still no news. Shocking customer service !!!
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Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
@SkyHelpTeam Can you send an engineer to find out why ( everyday) the main Q box loses signal? Seriously every day! It’s taken 3 hours to get this to reconnect. Surely that’s unacceptable ?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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EL Divo.
(@EugeneLeach) reported
@BBCMOTD @SkySports @SkyFootball NO,100% NO. Taylor was pathetic, playing advantage & allowing robust challenges all over the field he waved advantage,THERE was no foul on Allison. As for Dermot Gallagher people forget how many awful decisions he made as a referee.
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Mark Hankin
(@8gzd8k76nM) reported
@neildodd @SkyHelpTeam Your first screenshot literally tells you there is a known issue
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Daniel Stansfield
(@danielbaxter91) reported
@OpenreachHelp @WeAreOpenreach please help! Internet dropped in Dundee DD2, can you confirm if openreach or @SkyHelpTeam and this when will be resolved?
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Mark Hankin
(@8gzd8k76nM) reported
@Luk3________ @BurtBackache @SkyHelpTeam I mean you doing it makes literally no difference because you already pay them a subscription service. I get it’s frustrating to wait to watch the episode but you’re acting like a child if you cant just wait a few hours to watch an episode
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Simon Field
(@SimonFieldRFM) reported
@SkyHelpTeam I did do on Friday and raised a complaint, a manager was supposed to call and and still waiting, and was then offered to open a new account to order again so I could beat the no more than 5 rule. #GreatTeamThatNot
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Stephen
(@StephenHenry666) reported
@SkyHelpTeam is the contactability of your customer service intended to be absolutely pathetic or has it just happened that way? I've more chance of being next Prime Minister than actually speaking to a Sky human.
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adie crompton
(@adielivingitup) reported
@SkyHelpTeam why are ur overseas call center line is so bad they can't hear us and we can't hear them what's the uk center number?
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Ponicollective
(@ponicollective) reported
@SkyHelpTeam we have had no internet connection for over 2 hours in Monifeith / Dundee. Is there an update on when this issue will be resolved?
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David
(@DavidWa01448973) reported
@SkyHelpTeam Experience shows that they won't be able to help Louise, which is why we've reached this stage. Sky have my emails why not respond to them?
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Kayleigh
(@W8_Kayleigh) reported
@SkyUK After 30 minutes on the phone, I’m still nowhere. I am not getting the service we pay for - please can someone send me contact email because clearly speaking to someone on the phone isn’t working. #badservice #dontuse #wasteoftime