Sky Outage Report in Sedgefield, County Durham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sedgefield, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sedgefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Sedgefield, County Durham, England
The most recent Sky outage reports came from the following cities: Stockton-on-Tees, Middlesbrough, Durham, Newton Aycliffe, Spennymoor, Bishop Auckland, Crook, Shildon, Yarm, Peterlee and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
TV | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sedgefield, England
Latest outage, problems and issue reports in Sedgefield and nearby locations:
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah
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Ethan O’Neil
(@EthanOsafc) reported
from
Durham, England
@SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY
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Cat Walker
(@Cat_Walker1983) reported
from
Peterlee, England
@SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help
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Jaklyn common
(@jaklyn_common) reported
from
Sunderland Bridge, England
@SkyHelpTeam where has my internet gone SR6 Sunderland - help
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David Ivo Iveson
(@the_real_ivo) reported
from
Darlington, England
@SkyHelpTeam I’ve had an email regarding removing contractual linkage, does this mean I can cancel Sky at any time?
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wayne burnett
(@wanaldinho) reported
from
Middlesbrough, England
@SkySports they is a problem with you sky sports scores app the update is not working and people can't access the app needs sorting asap
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Louise Donaldson
(@Loulameg) reported
from
Stainton and Thornton, England
Remember when @SkySports transfer deadline day was exciting and you loved seeing all the yelllow on the day. Now it seems the yellow appears & the clock on the screen counts down with 15 days still to go. Talk about overkill. Wtf is that all about
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Paul Donohoe
(@paul___donohoe) reported
from
Peterlee, England
@ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all
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Martin
(@MW24577) reported
from
Darlington, England
@TruthfulUtdFan @SkySports Nah Foden far worse been poor in both games tbf. Disappointing.
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dean croft
(@deano_croft) reported
from
Ingleby Barwick, England
Hi @SkyHelpTeam I get an error message ‘please insert your viewing card with the chip facing up’. The card is in and I have taken it out and put it back in and turned it off and on at the plug as advised - please help
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will
(@WJB2201) reported
from
Ingleby Barwick, England
@SkySports She wanted the league cancelling last season cos you thought you’d go down. Silly cow
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Andrew Simpson
(@AgingBull73) reported
from
Bearpark, England
@talkSPORT Ok over 1000 fans surveyed, but where was survey taken and who did they support? Great unbiased survey. Source wasn't @SkySports was it?
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Dan Kendal
(@Dankendal93) reported
from
Sunderland Bridge, England
@SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?
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CycleTourLeader
(@cycletourleader) reported
from
Witton Gilbert, England
@SkySports Total disrespect for #NHS & other #frontlineworkers coming out with a stupid excuse like that. #Footballers don’t know what running on empty really is.
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Paul Haggie
(@ha66ie) reported
from
Stockton-on-Tees, England
@SkyHelpTeam I'm trying to get discovery plus on the offer but no matter what I do I cannot get past this stupid screen. Details are correct. Total joke.
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MARK GLEAVE
(@MARKGLEAVE8892) reported
from
Sunderland Bridge, England
@SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment
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nick lyonette
(@NLyonette) reported
from
Darlington, England
@SkyHelpTeam could I have some help please
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happy smoggy
(@TeessideAndy) reported
from
Stockton-on-Tees, England
All these bad language apologies on @SkySports are really pissing me right off. We’re watching a football match ferchrissake there’s gonna be bad language it ain’t a Christian reading group. If people don’t like it they can easily not watch. Get on with commentating #boro
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dean croft
(@deano_croft) reported
from
Ingleby Barwick, England
Hi @SkyHelpTeam - I get an error message ‘please insert your viewing card with the chip facing up’ on Sky Q box. The card is in and I have taken it out and put it back in, and turned it off and on at the plug as advised - please help, TIA
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Martin
(@MW24577) reported
from
Darlington, England
@pete_88_cfc @SkySports Mount was poor mate. If Sterling wasn’t near the 11 England wouldnt have won a game yet.😳 Sterling a 6 is spot on.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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John
(@4it) reported
@SkyHelpTeam That is a very heavy handed way to treat a customer, under 24 hours, 2 hours and a text message is a little much. Talking about cancelling within 24 hours of the direct debit being canclled it quite a strong way to treat a customer.
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Andi
(@trotty100) reported
@SkyHelpTeam @skytv after 23 years I’ve just had the worst customer experience ever with your company, 2 calls separate to your awful Indian call centres and no further forward with my query.
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Rebecca
(@RebeccaRowds) reported
@MartinSLewis @bbc5live Sky were unbelievably good to me when I called @SkyHelpTeam to cancel sky sports post-divorce. The lovely lady on the phone cancelled it despite me still being in contract and, without me asking, cut my bills in half for the next 12 months.
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Paul
(@8gzd8k76nM) reported
@christiand4747 @SkyHelpTeam How long have you had no satellite signal for?
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Andi
(@trotty100) reported
@SkyHelpTeam @skytv after 23 years I’ve just had the worst customer experience ever with your company, 2 separate calls to your awful Indian call centres and no further forward with my query!
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Chaos Muffin
(@muffin_chaos) reported
@SkyHelpTeam No internet all day. Voice light on router is yellow. Used your online service checker and it said we were back online but we're not, no change at all.
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Paul
(@8gzd8k76nM) reported
@ThomasKirk93 @SkyUK You’ve been a Sky customer for years yet have seemingly never had a price increase even though they happen every year and are stated in the contract you agreed to? Muppet
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LauRa Bissett
(@looby2289) reported
@SkyUK is there quality issues with HD channels lately? The picture isn’t as clear as previously the last week. Appear to look like SD
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Bob Carvell
(@boblcfc1) reported
@virginmedia absolutely shocking service. On hold over an hour and person hangs up. Ring back and put back in the queue. Can’t wait to go back to @SkyHelpTeam as soon as I can cancel my contract.
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Kev G
(@Kev80Lpool) reported
@SkyHelpTeam Hi, I wanted to remove Sky cinema from my tv package but seems the only way suggested on the app is calling which I’d prefer not to do, can you help please?