Sky Outage Report in Durham, England
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The latest reports from users having issues in Durham come from postal codes DH1.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Durham, England
The most recent Sky outage reports came from the following cities: Newton Aycliffe, Gateshead, Chester-le-Street, Sunderland, Consett, Durham and Boldon Colliery.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
TV | |
| Gateshead |
Internet | |
| Gateshead |
Internet | |
| Gateshead |
Total Blackout | |
| Chester-le-Street |
Internet | |
| Sunderland |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful
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Bryn Hylton
(@dancingbear76) reported
from
Croxdale, England
@1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports This is one of the worst games of football I’ve ever watched. Newcastle certs to be relegated
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BRI-SAFC
(@safcking) reported
from
Houghton-Le-Spring, England
@SkyHelpTeam please help me I’ve tried ringing but am getting nothing ffs
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pipkins
(@fredspoon) reported
from
Chester-le-Street, England
@itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.
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Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
@SkyHelpTeam can I have the email address for a complaint please
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Old Mod Clen 🇬🇧
(@safcmod73) reported
from
Stanley, England
@SkyUK how to treat a loyal customer i pay around £140 a month for sky tv broadband and telephone line , well my sky q box froze last night and i now need an engineer who can’t come till November 9th , which i find totally unacceptable and i will be cancelling everything asap
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@SkyHelpTeam There’s been no update on the my service page since 7pm yesterday.
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mackem gazza
(@thedoctor_84) reported
from
Sunderland Bridge, England
@SkyHelpTeam am wondering if there is any problems with internet connections in Sunderland. I’ve tried resetting my hub 3 times and still no luck
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LeeTheMag
(@LeeTheMag) reported
from
Whickham, England
@skysports giving a big **** you to @wwe and not showing smack down live tonight
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Bryn Hylton
(@dancingbear76) reported
from
Croxdale, England
@1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports That. Was. Awful.
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Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
Had fantastic service from @SkyUK #engineer this morning but I’ve been on 2 days #texting @SkyHelpTeam to sort a different problem & still haven’t getting anywhere 😩😩
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Ellis
(@EllisLandreth1) reported
from
Sunderland Bridge, England
@SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason
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.
(@SEAMONKEYOO7) reported
from
Willington, England
@SkyUK Could you pls stop confusing your customers eg Ripping of full paying Sky paying customers with “SkyStore” rentals 😤. Why can’t a full paying customer watch a rental on a tv that doesn’t have that random app. 🧐
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des
(@dereknichols1) reported
from
Wheatley Hill, England
@SkySports can someone tell this idiot commentating on the @Boro match what time it is.. he’s calling for added time at 75 mins ffs😂
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Lesley Wheatley
(@strizley7) reported
from
Tanfield, England
@crimlawuk @GNev2 And a terrible response on behalf of @SkySports
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Andy Hills
(@drandyhills) reported
from
Dunston, England
@Rog1Ben @Levi_Bowden74 @SkySportsPL @SkySports Haven’t seen footage. If facing wrong way then definitely dislocated and almost certainly tib fib fracture too. Poor guy.
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Dr Peter Hoare ⌬
(@PHoare1963) reported
from
Sacriston, England
@BenjaminDBarker @Ravens @Saints @SkySportsNFL @SkySports As long as it isn’t the New England Cheaters, I frankly don’t give a damn! Neither of my teams have made the playoffs (again🙄). #GoFins #GoBroncos
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#PiST #CGG #POTW 🌈 #SAFC
(@thenight_worker) reported
from
Sunderland Bridge, England
Oh no... @SkyUK has gone down #ThunderStorms now happening over #Sunderland
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Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
I’ve had the worst customer service from @SkyUK since I first became a customer in 2007, it’s a shame to see another big organisation going down the pan!! #noloyality #nothingresolved #secondskyvisitintwodays
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Kevin Draisey
(@kevindraisey) reported
from
Newton Aycliffe, England
Post #TOTCHE match discussion and @GNev2 absolutely spot on about the problem of racism again, and Sky compel host to announce that his views are not that of @SkyUK. Astonishing, Gary should be supported not disowned!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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E10 Mess
(@E10__mess) reported
@fxylxy @SkyHelpTeam @CommunityFibre Whilst I appreciate what you’re saying, you’re not experiencing the issues I am and witnessed how they pulled the cables about. The state of comms cabinets in my area are awful.
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Gaz
(@gb19Kernow) reported
@SkyHelpTeam I’m on visitor chat trying to cancel my package . I’ve been waiting since 9:18
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TCalpin
(@TCalpin1) reported
@SkyHelpTeam I was having issues last night for a good 5 hour where our Internet was dropping to 1mb from 40mb and having packet loss issues. Do you know if there was any issue s in the York area?
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Simon
(@Simon_wwfc) reported
@SkyHelpTeam Thanks for this, Nathan. I was looking to extend my contract at the price I can afford. The prices I've been quoted are £15 higher per month than I'm paying now for exactly the same service. My contract ends 18th May.
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Asma iftakhar
(@asma_iftakhar) reported
@SkyHelpTeam I been charged for not returning a q sky box which I’m using to watch sky tv on. I’m cancelled after sky customer service incompetent not sending a sky card out which took over 2 weeks to resolve then decided to stay after a “good will gesture” now I’ve been charged £115 for that
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Dawn Owen ⭐️⭐️⭐️⭐️
(@yicker) reported
@SkySports Where’s women’s rugby league? Very poor indeed
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Gaz
(@gb19Kernow) reported
@SkyHelpTeam I’ve done that. And I’m still waiting on visitor chat. Two hours now . So poor.
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Amy Nicole
(@itsAmyNicole) reported
@SkyHelpTeam the sound on my BBC channels is all scrambled. It’s fine on iPlayer so it must be the Sky Box. I restarted and done a software update. Help, we can’t survive without CBeebies
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Free Jilly
(@JillyNoJabs) reported
@SkyHelpTeam Where can I get help as my bill is about to go up to nearly £40 a month? Its hardly worth the cost and as a previous tweeter said, its difficult for me on a phone, I need to alter my subscription or find someone else. Please help.
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ALPHA ♛ KAISER 𝐈𝐈
(@AlphaKaiser_II) reported
@camerontwenty In case you forgot the amazing SkySports gave us such a bad TV deal that our clubs’ revenues are all reliant on ticket money. Given that only two clubs have 50,000+ seater stadiums, there was only going to be one outcome. You get £100m for being relegated in the PR League