Sky

Sky Outage Report in Durham, England

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The latest reports from users having issues in Durham come from postal codes DH1.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Durham, England 11/29/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Durham, England

The most recent Sky outage reports came from the following cities: Gateshead, Chester-le-Street, Sunderland, Consett, Durham, Boldon Colliery and Bishop Auckland.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Total Blackout
United KingdomChester-le-Street Internet
United KingdomSunderland Internet
United KingdomSunderland TV
United KingdomConsett Phone
United KingdomDurham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • philwalton2 philsy (@philwalton2) reported from Gateshead, England

    @SkySports That's next June for ***** sake! If this **** is still about were well ******!!

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam Can you send an engineer to find out why ( everyday) the main Q box loses signal? Seriously every day! It’s taken 3 hours to get this to reconnect. Surely that’s unacceptable ?

  • peteroliver18 Peter Oliver (@peteroliver18) reported from Washington, England

    @SkyHelpTeam Hi the Internet connection is not working in the Washington area

  • slapnuts316 Slappy (@slapnuts316) reported from Washington, England

    @SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.

  • DarrenReeve7 Darren Reeve (@DarrenReeve7) reported from Sherburn Hill, England

    Are you having problems with UHD @SkySports ???

  • wal78 Wallace Mather (@wal78) reported from Sunderland Bridge, England

    @SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.

  • Meldrum_10 Craig meldrum (@Meldrum_10) reported from Gateshead, England

    @SkySports Newcastle match on Main Event no crowd noise my kids have heard more bad language off me 🙀🙀🤔🤔 than they do sitting in Gallowgate end 🙈🙈

  • wjc_14 Will (@wjc_14) reported from Sunderland, England

    @SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.

  • gemma_donohue16 gemma donohue (@gemma_donohue16) reported from Dunston, England

    @SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks

  • iramshaw Ian (@iramshaw) reported from Sacriston, England

    @primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball

  • Chubfubbler Dean Lamb (@Chubfubbler) reported from Washington, England

    @SkySports That hand on the desk thing is irritating as **** like!

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    Why won’t you fix my sky box @SkyHelpTeam we pay you a fortune a month and because we ain’t in a high risk group you won’t speak to us! Time and time again we lose signal. This isn’t good enough.

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam is there an issue with broadband in the TS21 area?

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam We do this on a daily basis! My wife is practically a sky engineer! Self taught. There’s no signal so it says. We rang to get help as all we normally do fails. You then pied us off on the phone for not being high priority

  • EthanOsafc Ethan Oneil (@EthanOsafc) reported from Durham, England

    @SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports

  • DoolanPd Paul Doolan (@DoolanPd) reported from Durham, England

    @SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.

  • gilhespy_james James Gilhespy (@gilhespy_james) reported from Seaham, England

    @ian_brown_jnr @SkySports He’s been dreadful never seen him play well. Be lucky to get 15m for him

  • Nobbysafc Paul Noble (@Nobbysafc) reported from Sunderland Bridge, England

    @SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • stevenperkins Steven Perkins (@stevenperkins) reported

    @SkyHelpTeam Pete, you do not understand the problem. All programmes are currently downloading in SD only, even those which are clearly advertised as being available in HD. It is a fault, specific to my account, which the team have not been able to fix.

  • richardhardy Richard_y (@richardhardy) reported

    @SkyHelpTeam Thanks for your response, but that’s not the point…. I’m fully aware of the signal checker and contact options, I’ve been at it for 2years. It’s the point that nothing is happening and the fix date just keeps getting pushed out whilst there are paying people without signal!!!

  • Kayg2511 Kay (@Kayg2511) reported

    @SkyHelpTeam I was unable to make an emergency call due to your poor network and this led to me being in a vulnerable position thanks alot 😡

  • londonlad1966 londonlad (@londonlad1966) reported

    @SkyUK I can’t believe how Sky is acting with customers & the cost of living situation, I called 2 say I will pay my £32 bill on 28th COZ I did not have the £’s on 10th, THEN on 24th they cut my service off until I pay £42,they R charging me £10 4 late paying

  • sparkyshiny Sparky Shiny (@sparkyshiny) reported

    @SkyHelpTeam What's happening with my complaint? It's been ages and no response 😡

  • MorrisMitchener Morris Mitchener (@MorrisMitchener) reported

    @SkyHelpTeam @phancophanco Embarrassing that it's taking you guys so long to fix this.

  • enzostafford113 Mr Enzo Stafford (@enzostafford113) reported

    @SkyHelpTeam hi please could I ask you if your broadband connection is down in the Cannock Staffordshire area please. I have fibre optic broadband with you and it is not working today for some reason I don't understand why.

  • Karasunaki Andy Stewart (@Karasunaki) reported

    Bored? Looking for something to do? Try asking @SkyUK to provide a stable internet connection. Laugh as your day disappears with tests and checks for you to be told that nothing’s wrong. Reset and start again another day. (Until the contract expires and you can get them to ****)

  • GrahamElliott27 Graham Elliott (@GrahamElliott27) reported

    @SkyHelpTeam I have been trying to get broadband since 1 September… a different technician can only come on 3 October - over a month to get home internet. Is there anything you can do to help speed this up?

  • AlphaKillz Joe Riden (@AlphaKillz) reported

    @SkyHelpTeam Yeah none of these worked, We have already called the help team too on Thursday and someone came to look at it on Friday and they fixed it and that lasted for a day now the speeds have just dropped again