Sky

Sky Outage Report in Durham, England

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The latest reports from users having issues in Durham come from postal codes DH1.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Durham, England 12/12/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Durham, England

The most recent Sky outage reports came from the following cities: Newton Aycliffe, Gateshead, Chester-le-Street, Sunderland, Consett, Durham and Boldon Colliery.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton Aycliffe TV
United KingdomGateshead Internet
United KingdomGateshead Internet
United KingdomGateshead Total Blackout
United KingdomChester-le-Street Internet
United KingdomSunderland Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • paul___donohoe Paul Donohoe (@paul___donohoe) reported from Peterlee, England

    @ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all

  • WinshipRichard Richie Winship (@WinshipRichard) reported from Gateshead, England

    This lot on sky givi g it large about cabbage heed ffs He's a good bloke, He's on 1000 games, Let him have his 1000 games, He's had no money. **** off @SkySports he's got us 2nd bottom you fools. #bruceout #NUFC

  • linda666wharton Linda Wharton (@linda666wharton) reported from Ouston, England

    @SkyHelpTeam are you aware of any internet problems in DH8 please. Last 2 days have been a problem

  • davePnixon91 Northen Dave (@davePnixon91) reported from Consett, England

    @VerityHarper0x0 @SkySports Sure. I'd normally just say good day But you can go **** yourself tbh 👍 and ill block you which I don't do to many but your just out to entaginise by the looks...

  • WinshipRichard Richie Winship (@WinshipRichard) reported from Gateshead, England

    @SkySports stop this 🤮🤮🤮 He's statistically the worst manager in Premier league history

  • JamesLaurence_ JamesHunter (@JamesLaurence_) reported from Gateshead, England

    @SkyHelpTeam any update on the low fell connection outage? Thanks :)

  • AgingBull73 Andrew Simpson (@AgingBull73) reported from Bearpark, England

    @talkSPORT Ok over 1000 fans surveyed, but where was survey taken and who did they support? Great unbiased survey. Source wasn't @SkySports was it?

  • stephen26273 stephen trotter (@stephen26273) reported from Washington, England

    @SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC

  • jaklyn_common Jaklyn common (@jaklyn_common) reported from Sunderland Bridge, England

    @SkyHelpTeam where has my internet gone SR6 Sunderland - help

  • VictoriaBarry82 Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Adding @skytv engineer to my CV My mam is self isolating for the 316th time & her tv has gone off, the sky adviser was worse than useless I’ve guided her over the phone & resolved the problem 🙌🏻🙌🏻 #selfisolatingproblem #jackofalltrades @SkyHelpTeam

  • EthanOsafc Ethan O’Neil (@EthanOsafc) reported from Durham, England

    @SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY

  • peteward74 peter ward (@peteward74) reported from Durham, England

    @SkySports Slow night for sports news tonight like as this isn’t sport.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah

  • Dankendal93 Dan Kendal (@Dankendal93) reported from Sunderland Bridge, England

    @SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?

  • simon_garrity Simon Garrity (@simon_garrity) reported from Gateshead, England

    @nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good

  • farrenciaran Ciarán (@farrenciaran) reported from Whickham, England

    Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.

  • cardguard68 steve wills (@cardguard68) reported from Chester-le-Street, England

    @SkySports will someone please tell me what ******** does Chris Jordan bring to the England T20 team he is absolutely ******* useless

  • headcoverlova Paul Frampton (@headcoverlova) reported from Bearpark, England

    @SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @SkyHelpTeam That it would still be affected by the trees. Currently the line of sight in its current location hits the very centre / bulk of the tree. The location I suggested I think at worst would clip some lower branches. I think if mounted low enough it would not hit the tree at all.

  • Stevenkidd87 Steve Kidd (@Stevenkidd87) reported from Sunderland, England

    @CanceloCuIture @SkySports My bad, I can’t see properly through these rose tinted glasses.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DeeMcC89 Dee (@DeeMcC89) reported

    @SkyHelpTeam my sky broadband hasn’t been working all day.. internet light on router is flashing orange. Have tried all the online troubleshooting suggestions and it says there’s no issues in my area. Can you help??

  • linzi_bullock B (@linzi_bullock) reported

    @SkyHelpTeam hi guys, any chance you can give John a kick in customer services as hes kindly left me on bold for 45 minutes and GDRP breech as not muted his phone!! I can hear other agents speaking to customers! 2nd call of the night with same hold process..#shitcustomerservices

  • tlise72 Tlise (@tlise72) reported

    @SkyHelpTeam hi I recently upgraded phones and my calls are still dropping which suggests a sim issue. (So not stupid android) Can I get a replacement sim without jumping through hoops or ringing? I don't mind chat lol

  • M_Hols83 Matty (@M_Hols83) reported

    @SkyHelpTeam - I have the majority of channels but for some reason, Sky F1 and Sky NFL, I have no satellite signal?. Yes weather problems but I would have thought it would knock the lot out?

  • GemmaRutherfo10 Gemma Rutherford (@GemmaRutherfo10) reported

    @SkyUK disgusted by the customer service… when calling to query about the £50 joining voucher that I never received the email for, the employee responds sarcastically by saying ‘well technically you did get it’… wow, way to go to keep retain your new customers!

  • RealBenSibley Ben Sibley (@RealBenSibley) reported from Fareham, England

    Does anyone else think that it's pretty pathetic that @SkySports don't allow chromebook users to view live video in on even site (even though they pay a hefty subscription each month)? Sky go doesn't work either. Genuinely considering binning them off if I'm honest..... 🤬

  • PHandwright Peter Handwright (@PHandwright) reported

    @SkyUK Your promoted tweet has been blocked, as are all promoted tweets, cry to twatter for a refund. Not only is your tv garbage, so is 90% of your content. Cheers.

  • JohnSmi43906829 John Smith (@JohnSmi43906829) reported

    @AbsoluteChelsea @SkySports This report has just put @SkySports below the bottom of the barrel for me. Matt law who is the most credible Chelsea reporter said we now offered him £170,000 p/w. Clearly shows sky is publishing garbage!!!!!

  • Coskoiy Cs. (@Coskoiy) reported

    @SkyHelpTeam why is it so hard to get through to customer service can hardly get your contact number then I need to talk to the virtual assistant then get hung up on absolute disgrace 😡

  • seen_bean86 Sean McGurk (@seen_bean86) reported

    @SkyHelpTeam is your broadband down in the alloa area?