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Sky Outage Report in Durham, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Durham come from postal codes DH1 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Durham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Sky

Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Durham, England

The most recent Sky outage reports came from the following cities: Newton Aycliffe, Chester-le-Street, Sunderland, Durham, and Bishop Auckland.

CityProblem TypeReport Time
Newton Aycliffe Internet 2 hours ago
Chester-le-Street TV 9 days ago
Sunderland Internet 11 days ago
Durham Phone 20 days ago
Newton Aycliffe Phone 22 days ago
Newton Aycliffe Phone 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • lcdB0Xing
    Chris (@lcdB0Xing) reported from Gateshead, England

    Some softcock just been on skysports saying liverpool should go easy on villa’s youngsters. Give over with that crap

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.

  • a_scotty1892
    Andrew (@a_scotty1892) reported from Annfield Plain, England

    Abysmal service from @SkyHelpTeam 6weeks from signing up still no broad band over 15hrs spent on phone, 6days wasted waiting for openreach engineer not to turn up. Waited over a week for sky to call me to progress bridge case and still nothing... #sky #skybroadband

  • Nobbysafc
    Paul Noble (@Nobbysafc) reported from Sunderland Bridge, England

    @SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?

  • Monsieur_Ginger
    Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam Nope. I had to hang up.

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.

  • Monsieur_Ginger
    Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam You have once again failed to support or help me! .

  • EnterpriseMeryl
    Meryl Levington (@EnterpriseMeryl) reported from Durham, England

    @SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?

  • Monsieur_Ginger
    Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam Nothing more to add? Just as useless as your call centre! Below par service despite collecting 100s each month for years - wonderful.

  • DarrenReeve7
    Darren Reeve (@DarrenReeve7) reported from Sherburn Hill, England

    Are you having problems with UHD @SkySports ???

  • Monsieur_Ginger
    Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam So you asked me to PM you and you just advise calling the customer service number again? Take a bow sky, you have failed to support for a 5th time!

  • philwalton2
    philsy (@philwalton2) reported from Gateshead, England

    @SkySports He's seen enough, getting beat at home to Leeds!!! God help us!! #BRUCEOUTNOW

  • Chubfubbler
    Dean Lamb (@Chubfubbler) reported from Washington, England

    @SkySports That hand on the desk thing is irritating as **** like!

  • GaryAPhilipson
    Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam is there an issue with broadband in the TS21 area?

  • peteroliver18
    Peter Oliver (@peteroliver18) reported from Washington, England

    @SkyHelpTeam Hi the Internet connection is not working in the Washington area

  • gilhespy_james
    James Gilhespy (@gilhespy_james) reported from Seaham, England

    @ian_brown_jnr @SkySports He’s been dreadful never seen him play well. Be lucky to get 15m for him

  • the_real_ivo
    David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @SkySports Should have give him a testimonial for his service to the club

  • slapnuts316
    Slappy (@slapnuts316) reported from Washington, England

    @SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.

  • iramshaw
    Ian (@iramshaw) reported from Sacriston, England

    @primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • _SuperArio_
    Aran (@_SuperArio_) reported

    @SteveyLou @rainbow_geisha Same problem here @SkyHelpTeam

  • DaleBarrett1888
    Dale B4rr3tt (@DaleBarrett1888) reported

    @rainbow_geisha @SkyHelpTeam Terrible service

  • GerryStanding
    Gerard Wheatley (@GerryStanding) reported

    @Irish_Lad94 @SoccerAM @SkySports Time wasting is a yellow card, unsporting play is another yellow card how many more does it need in one incident for Red think your having one 🫣

  • Smamfa75
    Sam (@Smamfa75) reported

    @SkyHelpTeam my mum is not happy with your service. In November, she asked if someone could go and fix her old Sky box. She was told that the old boxes couldn't be fixed, and she would have to upgrade to a Sky Q box. When the engineer arrived, he also had a mini box,

  • OnTheFenceDev
    On The Fence Dev 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@OnTheFenceDev) reported

    So, I cancelled my @SkyUK subscription in December and somehow had £14.50 owing on my account. So, two months later did they contact me using the email address or phone number they have for me? No, they passed the 'debt' onto a collection agent instead. **** You Sky!

  • jonnieivandoyle
    jonnie doyle (@jonnieivandoyle) reported

    @SkyUK Sort your mobile phone issue out first been without 2 mobiles for over a week ( no network). A very unsatisfied SKY customer

  • Moley1985
    Christopher John (@Moley1985) reported

    @SkyHelpTeam @iammark40 Does that mean at 9 on the dot or at some point between 9 and 1030? It's pretty poor service tbh. Just upload it now?

  • f1cowboyman
    Mr F1Cowboyman (@f1cowboyman) reported

    @_SuperArio_ @SkyHelpTeam It's ridiculous how poor the upload speed must be from Sky's offices.

  • f1cowboyman
    Mr F1Cowboyman (@f1cowboyman) reported

    @SkyHelpTeam @BigJohnnyArcher fairly poor service at Sky today.

  • peachesndcream_
    Lauren Hunter (@peachesndcream_) reported

    @SkyHelpTeam How can I do that when the sim isn’t activated so I have no signal to call them?