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Sky outages and service status in Durham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Durham, including 1 direct report.
  • The most common problems reported in this area mention TV, Phone, and Wi-fi.
  • The most recent signal from this area was received Aug 15, 7:04 PM GMT+1.
  • 36% TV (36%)
  • 29% Phone (29%)
  • 21% Wi-fi (21%)
  • 14% Internet (14%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 16: Problems at Sky

Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Durham, England

The most recent Sky outage reports came from the following cities: Ferryhill, Bishop Auckland, Shildon, Newton Aycliffe, Sunderland, Chester-le-Street, Stanley, and Consett.

CityProblem TypeReport Time
Ferryhill Wi-fi 24 hours ago
Bishop Auckland TV 2 days ago
Shildon Internet 2 days ago
Newton Aycliffe TV 2 days ago
Sunderland Phone 3 days ago
Newton Aycliffe Phone 5 days ago

Nearby cities with recent reports

Newton Aycliffe

2 recent signals

2 days ago
Ferryhill

1 recent signals

24 hours ago
Bishop Auckland

1 recent signals

2 days ago
Shildon

1 recent signals

2 days ago
Sunderland

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam I’ve managed to sort the problem out

  • jonridley87
    Jon (@jonridley87) reported from Hetton-Le-Hole, England

    Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man

  • thedoctor_84
    mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam I messaged on Saturday about my tv signal being down. Coming and going. Thought it might have been the weather. It’s now Monday and it’s still the same. It’s cooler here today so can’t be the heat

  • Hegster1973
    Rich Hegarty (@Hegster1973) reported from Consett, England

    @ADMusgrove @SkySports and @tntsports it's time to stop having co- commentators who played/support one of the clubs playing. The bias is beyond a joke now. I'm sure most of the TV fans will agree

  • stevewallwork
    Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    Can someone @SkySports tell me why we are never referred to as Newcastle United any more. It’s our name, in case you forgot.

  • the_real_ivo
    David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @SkySports Should have give him a testimonial for his service to the club

  • Tdal1369
    Anthony A Dalzell (@Tdal1369) reported from Washington, England

    @SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date

  • leehal
    Lee Halbert (@leehal) reported from Durham, England

    @SkyHelpTeam A thumbs down for that ‘added’ feature!

  • philwalton2
    philsy (@philwalton2) reported from Gateshead, England

    @SkySports That's next June for ***** sake! If this **** is still about were well ******!!

  • ICEKOP
    JFT97 Jeff Iceton (@ICEKOP) reported from Peterlee, England

    Oh #martintyler you ignorant prick. @SkySports sack this idiot immediately!!!

  • Golden_Grahame
    🔴⚪🔴Grahame Smith🔴⚪🔴 (@Golden_Grahame) reported from Sunderland, England

    @safcftm2015 @SkySports Surely they arrange these things in full before the match day? I'm not totally sure why it never went ahead on sky, any ideas?

  • Peterross83
    Rosco (@Peterross83) reported from Sunderland, England

    @SkySports Damn!

  • mikecharlston
    Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @SkyHelpTeam We’ve had a call today claiming to be needing to check our broadband for issues we’ve had and they had permission from sky head office. The callers English was very poor & the background was noisy. Does this sound like something which is real or a scam?

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”

  • NUFCsteve60
    Steve (@NUFCsteve60) reported from Ebchester, England

    @TalkofTyneside @SkySports That’s why I won’t watch it on sky **** sports

  • a_scotty1892
    Andrew (@a_scotty1892) reported from Annfield Plain, England

    Abysmal service from @SkyHelpTeam 6weeks from signing up still no broad band over 15hrs spent on phone, 6days wasted waiting for openreach engineer not to turn up. Waited over a week for sky to call me to progress bridge case and still nothing... #sky #skybroadband

  • CraigJStewart89
    Craig Stewart (@CraigJStewart89) reported from Sunderland, England

    @SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks

  • gshurben
    Graeme Shurben (@gshurben) reported from Bournmoor, England

    Hinchcliffe’s comments reaching a new low tonight!! How do #SkySports not see this!!???? He is terrible!

  • tempersmith
    shaun smith (@tempersmith) reported from Gateshead, England

    Awful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday

  • the_real_ivo
    David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @SkyUK have put their prices up, both for broadband and TV mid contract, can I cancel because they have done this, or am I stuck with them until the end of the contract?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • FeckOffFlouncer
    FooFlouncers (@FeckOffFlouncer) reported

    Nice to see that I can’t watch the @CambridgeUtdFC opening game, which is clearly going well, as @SkySports streaming is buggered from minute one. Premium service my arse

  • BremnersBoots
    Andy Middleton (@BremnersBoots) reported

    @cxdi55 @skytv @SkyHelpTeam Just leave and never return... It's that simple

  • KevMc86
    Kev Mc (@KevMc86) reported

    @LeonsHotArms @SkySports @premierleague It wouldn't matter anyway. Corrupt as ****, frightened of abit competition.

  • MartMart_62
    Mart Mart (@MartMart_62) reported

    @cxdi55 @skytv @SkyHelpTeam Sky customer for almost 27 years. Price jumped to £180. New customers get a similar package for £71. Only difference was I had sky Q the new one was sky stream. Tried to haggle but their best price was nowhere near the new customer price. Needless to say I start virgin next week

  • Ed_Pritch91
    Ed (@Ed_Pritch91) reported

    @WeAreOpenreach @SkyHelpTeam are saying contact you, your saying context sky. They've sent me a router that doesn't work. Why is nothing straightforward.

  • KevinDe30315301
    Kevin Delaney (@KevinDe30315301) reported

    @SkySports It's pure utter crap

  • JarheadSteve
    STEVE WILLIAMS (@JarheadSteve) reported

    @Wakey1234 @SkyHelpTeam Have exactly same problem!

  • chelseamit82122
    chelseamitchyboy (@chelseamit82122) reported

    @cxdi55 @skytv @SkyHelpTeam say u want to cancel and u will get a better deal

  • pwl1279
    Peter William (@pwl1279) reported

    @cxdi55 @skytv @SkyHelpTeam Leave. I’ve never stayed with the same provider for more than 3 years. Yes it’s a faff moving, but saves a lot of money by doing so.

  • tspurs1
    sherman (@tspurs1) reported

    @cxdi55 @skytv @SkyHelpTeam Cancel get a fire stick £75 for the year