Sky

Sky Outage Report in Durham, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Durham come from postal codes DH1.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Durham, England 12/03/2025 21:05

December 03: Problems at Sky

Sky is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Durham, England

The most recent Sky outage reports came from the following cities: Gateshead, Chester-le-Street, Sunderland, Consett, Durham, Boldon Colliery and Bishop Auckland.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Internet
United KingdomGateshead Total Blackout
United KingdomChester-le-Street Internet
United KingdomSunderland Internet
United KingdomSunderland TV
United KingdomConsett Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam We do this on a daily basis! My wife is practically a sky engineer! Self taught. There’s no signal so it says. We rang to get help as all we normally do fails. You then pied us off on the phone for not being high priority

  • DarrenReeve7 Darren Reeve (@DarrenReeve7) reported from Sherburn Hill, England

    Are you having problems with UHD @SkySports ???

  • wal78 Wallace Mather (@wal78) reported from Sunderland Bridge, England

    @SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    Why won’t you fix my sky box @SkyHelpTeam we pay you a fortune a month and because we ain’t in a high risk group you won’t speak to us! Time and time again we lose signal. This isn’t good enough.

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam is there an issue with broadband in the TS21 area?

  • wjc_14 Will (@wjc_14) reported from Sunderland, England

    @SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.

  • gilhespy_james James Gilhespy (@gilhespy_james) reported from Seaham, England

    @ian_brown_jnr @SkySports He’s been dreadful never seen him play well. Be lucky to get 15m for him

  • Chubfubbler Dean Lamb (@Chubfubbler) reported from Washington, England

    @SkySports That hand on the desk thing is irritating as **** like!

  • slapnuts316 Slappy (@slapnuts316) reported from Washington, England

    @SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.

  • DoolanPd Paul Doolan (@DoolanPd) reported from Durham, England

    @SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.

  • Nobbysafc Paul Noble (@Nobbysafc) reported from Sunderland Bridge, England

    @SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam Can you send an engineer to find out why ( everyday) the main Q box loses signal? Seriously every day! It’s taken 3 hours to get this to reconnect. Surely that’s unacceptable ?

  • EthanOsafc Ethan Oneil (@EthanOsafc) reported from Durham, England

    @SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports

  • gemma_donohue16 gemma donohue (@gemma_donohue16) reported from Dunston, England

    @SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks

  • peteroliver18 Peter Oliver (@peteroliver18) reported from Washington, England

    @SkyHelpTeam Hi the Internet connection is not working in the Washington area

  • philwalton2 philsy (@philwalton2) reported from Gateshead, England

    @SkySports That's next June for ***** sake! If this **** is still about were well ******!!

  • Meldrum_10 Craig meldrum (@Meldrum_10) reported from Gateshead, England

    @SkySports Newcastle match on Main Event no crowd noise my kids have heard more bad language off me 🙀🙀🤔🤔 than they do sitting in Gallowgate end 🙈🙈

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.

  • iramshaw Ian (@iramshaw) reported from Sacriston, England

    @primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TonyB20170309 TonyB 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 Life starts today (@TonyB20170309) reported

    @SkyUK When will non GLASS customers get ITVX please? ITV Hub went overnight so we are short of service.

  • jthomson83 John Thomson (@jthomson83) reported

    Hi @SkyHelpTeam, fibre been down in our area (AB22) for 5 days now. Is there any update on this being fixed please?

  • RussellTPalmer Mogwai (@RussellTPalmer) reported

    @SkyHelpTeam From checking your forums it seems I am not alone in having issue with downloading stuff from On Demand. Could you tell me what is being done to resolve the issue. As saying it is down to my ISP when it has been working fine for years does not hold water.

  • ckwc7 Kyle Corr (@ckwc7) reported

    @richardajkeys No disrespect but it's a bit like being employed by Bein sports rather Skysports then? Oh ****, that wasn't by choice was it? Little weasel

  • Atkinsonnx_UK Atkinsonnx (@Atkinsonnx_UK) reported

    @SkyHelpTeam hi, I'm looking to cancel my Sky TV and Broadband, finding it extremely difficult online to find how to go about it, can you point me in the right direction please.

  • RichieUK_TTV Richie (@RichieUK_TTV) reported

    @SkyHelpTeam Hey! I had to cancel my direct debit on the day I was meant to pay you as I had to emergency close the old bank, I immediately made a payment via card to make sure everything was okay, today I get an email to say I could get restricted services.. is this standard?

  • Chris51141091 ChRiS.Lp.exe (@Chris51141091) reported

    @SkyHelpTeam @SkyUK I don't care I should be able to choose what I want to see on that channel not via deman 3 years you have done this & a formal complaint has been made it's a disgrace you don't take in other people's feedback feelings at all & WE ARE THE ONES PAYING for this Crap 🤬🤬🤬🤬🤬

  • MUFCWill3 MUFC_Will (@MUFCWill3) reported

    @Witterbird84 @SkySports It wasn't a duo.There were 3 of them and that was part of the problem because they were all competing for air time and it was constant blah blah blah.

  • sarahdisney2011 Sarah (@sarahdisney2011) reported

    @virginmedia I managed to speak with someone earlier. The best you could do is offer me broadband that is £35 more expensive than if I was a new customer. Not the best way to keep existing customers so I will be signing up with @SkyUK

  • oldkentroad69 stuart healy (@oldkentroad69) reported

    @RFC1871Bob @SkySports Same here…got back from work today and told the missus cancel sky sports…I can’t pay for that crap no more.