Sky

Sky Outage Report in Durham, England

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The latest reports from users having issues in Durham come from postal codes DH1.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Durham, England 02/01/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Durham, England

The most recent Sky outage reports came from the following cities: Washington, Stanley, Sunderland, Durham, Newton Aycliffe, Spennymoor, Bishop Auckland, Gateshead, Crook, Shildon, Peterlee, Boldon Colliery, Chester-le-Street, Seaham and Consett.

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City Problem Type Report Time
United KingdomWashington TV
United KingdomStanley Wi-fi
United KingdomSunderland TV
United KingdomDurham Internet
United KingdomNewton Aycliffe TV
United KingdomSpennymoor Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • chazza_TW Chanise'shirley' (@chazza_TW) reported from Chopwell, England

    @SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.

  • wjc_14 Will (@wjc_14) reported from Durham, England

    It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.

  • Peterross83 Rosco (@Peterross83) reported from Sunderland, England

    @SkySports Damn!

  • leehal Lee Halbert (@leehal) reported from Durham, England

    @SkyHelpTeam A thumbs down for that ‘added’ feature!

  • S1mpson Nigel Simpson (@S1mpson) reported from Durham, England

    @BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays

  • TemporaryCarpet Jason the Furloughed 🇪🇺 (@TemporaryCarpet) reported from Gateshead, England

    @SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    Awful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday

  • TimBellhouse Tim Bellhouse (@TimBellhouse) reported from Dunston, England

    @SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man

  • OohAwful Kirst (@OohAwful) reported from Sunderland Bridge, England

    @SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?

  • Doddsy9 Doddsy (@Doddsy9) reported from Stanley, England

    @SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room

  • wjc_14 Will (@wjc_14) reported from Durham, England

    The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx

  • nickngw Nick Whitehead (@nickngw) reported from Newton Aycliffe, England

    @80_zach @IanWright0 @SkySports What’s your problem mate. You wouldn’t have been in favour had this pandemic happened any of the previous 30 years. If you don’t like my responses why comment to me in the first place.

  • MrsLou_R Louise Ross (@MrsLou_R) reported from Sunderland, England

    @SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?

  • pennas17 carlpennington (@pennas17) reported from Gateshead, England

    @SkySports Idiot not even 2m

  • eponymousdrums adam featherstone (@eponymousdrums) reported from Lanchester, England

    @LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.

  • tracycyprus Tracy Maudsley (@tracycyprus) reported from Birtley, England

    @SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)

  • Tdal1369 Anthony A Dalzell (@Tdal1369) reported from Washington, England

    @SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date

  • Woodysimon1987 Woody (@Woodysimon1987) reported from Gateshead, England

    @JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Scott_Burgess Scott (@Scott_Burgess) reported

    @SkySports He’s not happy at West Ham and you never want an unhappy player in your team. My only concern is that we only have Antonio left and we can’t rely just on him; we’d need a backup/additional striker ASAP.

  • AndrewReveals Drew Veals (@AndrewReveals) reported

    @SkyHelpTeam . Sky told me that they would liaise on my behalf with my previous service provider to cancel services ( home phone , tv, internet ) after joining with them. Tell me why I received a bill last month from my old service provider!? 🤬

  • KLbils KBils 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺🌹 (@KLbils) reported

    @SkyHelpTeam having problems with sky broadband being slow and dropping out. Been having to use my mobile phone to do teams calls this morning. I read online that sky issues today are widespread. There were similar issues last week. Not good enough.

  • McfcCeltics ⚽️🏀 (@McfcCeltics) reported

    @dazza1562 @SkySports Maguire wasn’t that bad yesterday tho. He’s been good this season. You are just massively biased and it shows

  • BoyInTheTown Tom Tom (@BoyInTheTown) reported

    @Simdawg7188 @SkySports It's almost as bad as fishing.

  • prettestbitchs prettyashell (@prettestbitchs) reported

    @SkyHelpTeam my broadband is not working we updated as well still not working I have to do my school work

  • tanv97803747 tanv (@tanv97803747) reported

    @LastWordOnSpurs @SkySports Poor Paulo, he’s better than Joe Hart

  • McfcCeltics ⚽️🏀 (@McfcCeltics) reported

    @TomBruton5 @dazza1562 @SkySports Gomes is terrible. You’d know right now if he didn’t dip out because he didn’t have van dijk to protect him anymore.

  • sarahlouiseb7 Sarah (@sarahlouiseb7) reported

    Trying to get through to @skytv @SkyHelpTeam customer services to follow up a complaint and the automated message on the number provided isn’t letting me speak to someone 🤬🤬

  • martinrawlings1 martin rawlings (@martinrawlings1) reported

    @SkySports As much as I dislike golf, I can't see how wandering round a big open space with your own clubs and ball is any issue at all.