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Sky outages and service status in Durham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Durham, including 1 direct report.
  • The most common problems reported in this area mention TV, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 20, 12:25 AM GMT+1.
  • 43% TV (43%)
  • 21% Wi-fi (21%)
  • 21% Phone (21%)
  • 14% Internet (14%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 20: Problems at Sky

Sky is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Durham, England

The most recent Sky outage reports came from the following cities: Sunderland, Ferryhill, Bishop Auckland, Shildon, Newton Aycliffe, Chester-le-Street, Stanley, and Consett.

CityProblem TypeReport Time
Sunderland TV 21 hours ago
Ferryhill Wi-fi 5 days ago
Bishop Auckland TV 6 days ago
Shildon Internet 6 days ago
Newton Aycliffe TV 6 days ago
Sunderland Phone 7 days ago

Nearby cities with recent reports

Sunderland

1 recent signals

21 hours ago
Ferryhill

1 recent signals

5 days ago
Bishop Auckland

1 recent signals

6 days ago
Shildon

1 recent signals

6 days ago
Newton Aycliffe

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • a_scotty1892
    Andrew (@a_scotty1892) reported from Annfield Plain, England

    Abysmal service from @SkyHelpTeam 6weeks from signing up still no broad band over 15hrs spent on phone, 6days wasted waiting for openreach engineer not to turn up. Waited over a week for sky to call me to progress bridge case and still nothing... #sky #skybroadband

  • EnterpriseMeryl
    Meryl Levington (@EnterpriseMeryl) reported from Durham, England

    @SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?

  • gilhespy_james
    James Gilhespy (@gilhespy_james) reported from Seaham, England

    @ian_brown_jnr @SkySports He’s been dreadful never seen him play well. Be lucky to get 15m for him

  • Monsieur_Ginger
    Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam Nope. I had to hang up.

  • WinshipRichard
    Richie Winship (@WinshipRichard) reported from Gateshead, England

    This lot on sky givi g it large about cabbage heed ffs He's a good bloke, He's on 1000 games, Let him have his 1000 games, He's had no money. **** off @SkySports he's got us 2nd bottom you fools. #bruceout #NUFC

  • ScooterRiderFMX
    🏳️‍🌈 #ImArnieWhoAreYou? 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?

  • eponymousdrums
    adam featherstone (@eponymousdrums) reported from Lanchester, England

    @LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.

  • philwalton2
    philsy (@philwalton2) reported from Gateshead, England

    @SkySports He's seen enough, getting beat at home to Leeds!!! God help us!! #BRUCEOUTNOW

  • Cat_Walker1983
    Cat Walker (@Cat_Walker1983) reported from Peterlee, England

    @SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help

  • peteward74
    peter ward (@peteward74) reported from Durham, England

    @SkySports Slow night for sports news tonight like as this isn’t sport.

  • S1mpson
    Nigel Simpson (@S1mpson) reported from Durham, England

    @BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays

  • linda666wharton
    Linda Wharton (@linda666wharton) reported from Ouston, England

    @SkyHelpTeam are you aware of any internet problems in DH8 please. Last 2 days have been a problem

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam Yes all the devices that are connected to it are having issues

  • the_fatman61
    Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx

  • ICEKOP
    JFT97 Jeff Iceton (@ICEKOP) reported from Peterlee, England

    Oh #martintyler you ignorant prick. @SkySports sack this idiot immediately!!!

  • GaryAPhilipson
    Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam Can you send an engineer to find out why ( everyday) the main Q box loses signal? Seriously every day! It’s taken 3 hours to get this to reconnect. Surely that’s unacceptable ?

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah

  • smudge79
    Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?

  • Chris_p18
    Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports That's it... believe the big sam myths again. No, they weren't down and out when he took over

  • mikecharlston
    Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @SkyHelpTeam Thanks. I thought as much & did hang up as I had a meeting to log onto anyway. Is there any way to block such calls?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • StephensM77WBA
    Matt Stephens (@StephensM77WBA) reported

    @SkyUK broadband deciding to drop out again for no reason, engineer came last week after it being down, made some adjustments then in the middle of a work call it drops out again. Shocking

  • KevinDe30315301
    Kevin Delaney (@KevinDe30315301) reported

    @SkySports It's pure utter crap

  • official_kasie
    Anambra FIRST SON (@official_kasie) reported

    @SkySports But you never mentioned how much Zirkzee was valued at

  • DuggyStand
    Just D. (@DuggyStand) reported

    Nice to see @virginmedia issues with @SkySports + are still not resolved. Absolutely useless... Hope you are gonna knock some money off my bill.

  • John_L_Bird
    John Bird (@John_L_Bird) reported

    @virginmedia skysports+ not working for the first league fixtures of the season?

  • SimonRusbridge
    Simon Rusbridge (@SimonRusbridge) reported

    Why does the @SkySports commentator sound like he’s speaking in yo a cup. This is terrible #bolton

  • LowrieJohn
    John Lowrie (@LowrieJohn) reported

    @ManuMkrishna1 @SkyHelpTeam Never mind, how many months before the end of your contract, how much do they enforce for early exit? Welcome to #Sky victims club.

  • NHJ9277
    Nat🏴󠁧󠁢󠁥󠁮󠁧󠁿🇯🇲🔴🔰 (@NHJ9277) reported

    Good, thats because no one watched it, plus its terrible, how about @SkySports bring back the La Liga

  • scanty_szn
    ᴢᴀʏɴ ᴀʟ-ʀᴀʏʏᴀɴ 📿🪬 (@scanty_szn) reported

    @Blue_Footy @SkySports I never get excited when I hear Italian clubs want a player .. those mfs players are like baby diapers that you can buy for a cent or a dollar

  • GeorgeT57890681
    Lyndsey (@GeorgeT57890681) reported

    @TheTennisLetter @SkySports comms are as bad. Asking the other one a question just as the player is about to serve.