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Sky Outage Report in Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Durham, England 03/14/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Durham, England

The most recent Sky outage reports came from the following cities: Newton Aycliffe, Sunderland, Gateshead, Bishop Auckland, Washington, Stanley, Durham and Spennymoor.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton Aycliffe Phone
United KingdomNewton Aycliffe Phone
United KingdomSunderland TV
United KingdomGateshead Internet
United KingdomGateshead Internet
United KingdomBishop Auckland Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • JamesLaurence_ JamesHunter (@JamesLaurence_) reported from Gateshead, England

    @SkyHelpTeam any update on the low fell connection outage? Thanks :)

  • linda666wharton Linda Wharton (@linda666wharton) reported from Ouston, England

    @SkyHelpTeam are you aware of any internet problems in DH8 please. Last 2 days have been a problem

  • jaklyn_common Jaklyn common (@jaklyn_common) reported from Sunderland Bridge, England

    @SkyHelpTeam where has my internet gone SR6 Sunderland - help

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah

  • smudge79 Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?

  • farrenciaran Ciarán (@farrenciaran) reported from Whickham, England

    Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.

  • smudge79 Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?

  • stephen26273 stephen trotter (@stephen26273) reported from Washington, England

    @SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC

  • AgingBull73 Andrew Simpson (@AgingBull73) reported from Bearpark, England

    @talkSPORT Ok over 1000 fans surveyed, but where was survey taken and who did they support? Great unbiased survey. Source wasn't @SkySports was it?

  • MOxley95730032 M Oxley (@MOxley95730032) reported from Shiney Row, England

    @SkySports Neebody gives a ****!

  • Cat_Walker1983 Cat Walker (@Cat_Walker1983) reported from Peterlee, England

    @SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help

  • simon_garrity Simon Garrity (@simon_garrity) reported from Gateshead, England

    @nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good

  • MARKGLEAVE8892 MARK GLEAVE (@MARKGLEAVE8892) reported from Sunderland Bridge, England

    @SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment

  • davePnixon91 Northen Dave (@davePnixon91) reported from Consett, England

    @VerityHarper0x0 @SkySports Sure. I'd normally just say good day But you can go **** yourself tbh 👍 and ill block you which I don't do to many but your just out to entaginise by the looks...

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @SkyHelpTeam That it would still be affected by the trees. Currently the line of sight in its current location hits the very centre / bulk of the tree. The location I suggested I think at worst would clip some lower branches. I think if mounted low enough it would not hit the tree at all.

  • WinshipRichard Richie Winship (@WinshipRichard) reported from Gateshead, England

    This lot on sky givi g it large about cabbage heed ffs He's a good bloke, He's on 1000 games, Let him have his 1000 games, He's had no money. **** off @SkySports he's got us 2nd bottom you fools. #bruceout #NUFC

  • VictoriaBarry82 Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Adding @skytv engineer to my CV My mam is self isolating for the 316th time & her tv has gone off, the sky adviser was worse than useless I’ve guided her over the phone & resolved the problem 🙌🏻🙌🏻 #selfisolatingproblem #jackofalltrades @SkyHelpTeam

  • paul___donohoe Paul Donohoe (@paul___donohoe) reported from Peterlee, England

    @ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all

  • WinshipRichard Richie Winship (@WinshipRichard) reported from Gateshead, England

    @SkySports stop this 🤮🤮🤮 He's statistically the worst manager in Premier league history

  • EthanOsafc Ethan O’Neil (@EthanOsafc) reported from Durham, England

    @SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Rebecca59022016 Rebecca Lewis (@Rebecca59022016) reported

    @SkyHelpTeam @Belfastom Same issues hear not my hub but keeps telling me your restricting access to the internet been told no issues by sky even when called and was just offered to upgrade or buy new equipment

  • Rebecca59022016 Rebecca Lewis (@Rebecca59022016) reported

    @SkyHelpTeam All been done and at your end to by a lady over the phone it’s stopping me working! I am just being fobbed off and by the amount tweets looks like there is issues and it’s not just me having them!

  • billymcy Billy McIlwaine (@billymcy) reported

    @SkyHelpTeam Working now, however when it was down last night, there was no way to contact your company. I reiterate, running a telecoms company that cannot be contacted or communicated with is a strange way to do business.

  • carefree1954 Macca 🇮🇪 (@carefree1954) reported

    @SkyHelpTeam hi what is the phone number to cancel sky subscription ?

  • AliMcNamara Ali McNamara 👩🏼‍💻💫 (@AliMcNamara) reported

    To balance this, we’ve also just had THE BEST customer service from @skyuk @skyhelpteam They do know how to look after their customers when one of their products is faulty! Rang Sunday, new equipment with us by Monday. 👍🏻👏🏻

  • DaveBroon88 Dave Brown (@DaveBroon88) reported

    @SkyHelpTeam Can someone look into any issues in Clackmannanshire please? Specifically the FK12 area - this is the 2nd morning in a row now where my internet has stopped working and for someone working from home, it's making it very difficult for me!!!

  • CarlBateman14 Carl Bateman (@CarlBateman14) reported

    Hi @SkyHelpTeam Help! So despite my S10+ displaying 4G in the corner my connection is a joke. I'm struggling to read emails, send WhatsApp messages even to just open Spotify and listen to pre-downladed music. I've tried all the troubleshooting is can. Maybe a new sim is needed?

  • jamesca94714246 james caldwell (@jamesca94714246) reported

    @SkyHelpTeam is there an outage in wn8? Internet been down since midnight but your website says there are no issues. Reset the hub and everything it's just not finding it

  • billymcy Billy McIlwaine (@billymcy) reported

    @SkyHelpTeam So "oops, try again later" actually means scroll down to the bottom of the page and click another button. Got it now and will remember for the next time. Thanks. You've been so helpful.

  • jasminegarrettx Jasmine (@jasminegarrettx) reported

    @SkyHelpTeam outage in the North West again! Needs sorting