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Sky Outage Report in Durham, England

Why is my Sky service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Durham come from postal codes DH1 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Durham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Durham, England

The most recent Sky outage reports came from the following cities: Newton Aycliffe, Chester-le-Street, Sunderland, Durham, and Bishop Auckland.

CityProblem TypeReport Time
Newton Aycliffe Internet 4 days ago
Chester-le-Street TV 13 days ago
Sunderland Internet 15 days ago
Durham Phone 24 days ago
Newton Aycliffe Phone 26 days ago
Newton Aycliffe Phone 26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • fredspoon
    pipkins (@fredspoon) reported from Chester-le-Street, England

    @itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.

  • ub40eboney
    Cpat (@ub40eboney) reported from Bishop Auckland, England

    @leerobson23 @SkyUK But we could send out a engineer who will say it's fine and we'll charge you a shit load. Luckily virgin fibre is offered here now so see if that fixes it

  • the_fatman61
    Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful

  • iEddsyy
    ً (@iEddsyy) reported from Durham, England

    @ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf

  • LeeTheMag
    LeeTheMag (@LeeTheMag) reported from Whickham, England

    @skysports giving a big **** you to @wwe and not showing smack down live tonight

  • mainsey8
    joseph mains (@mainsey8) reported from Washington, England

    Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later

  • W3z
    Wez (@W3z) reported from Sunderland Bridge, England

    @SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.

  • daz26172
    Darren Short (@daz26172) reported from Sunderland, England

    @SkySports Against all of the money they have made & the whole picture of the situation everyone is in...... they need to get a grip on reality this type of media is what feeds the negativity in the world of football. Never mind what you might loose be grateful for what you have

  • ub40eboney
    Cpat (@ub40eboney) reported from Bishop Auckland, England

    @leerobson23 @SkyUK Aye it's not their problem cause they are getting money and pie people off with that bs. It's been same everywhere I've lived mate here, Leam, Deckham, Fawdon and Kenton bar. Sky broadband is the one constant in it all. I've spoke to them loads all I ever get is "it looks fine"

  • SEAMONKEYOO7
    . (@SEAMONKEYOO7) reported from Willington, England

    @SkyUK Could you pls stop confusing your customers eg Ripping of full paying Sky paying customers with “SkyStore” rentals 😤. Why can’t a full paying customer watch a rental on a tv that doesn’t have that random app. 🧐

  • EllisLandreth1
    Ellis (@EllisLandreth1) reported from Sunderland Bridge, England

    @SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason

  • thedoctor_84
    mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am wondering if there is any problems with internet connections in Sunderland. I’ve tried resetting my hub 3 times and still no luck

  • PHoare1963
    Dr Peter Hoare ⌬ (@PHoare1963) reported from Sacriston, England

    @BenjaminDBarker @Ravens @Saints @SkySportsNFL @SkySports As long as it isn’t the New England Cheaters, I frankly don’t give a damn! Neither of my teams have made the playoffs (again🙄). #GoFins #GoBroncos

  • alsandal39
    Alan (@alsandal39) reported from Whickham, England

    @SkyHelpTeam I have already signed in to see what is offered, I am being offered BT sport at an extra £25 per month on top of the £28 I already pay for Sky Sports as a thanks for being a customer for nearly 15 years whereas a new sports customer gets them both for £35 per month

  • Tullic
    OfficialMickTee (@Tullic) reported from Chester-le-Street, England

    @SkyHelpTeam is there another problem with Sky emails. Cant access it with password!

  • strizley7
    Lesley Wheatley (@strizley7) reported from Tanfield, England

    @crimlawuk @GNev2 And a terrible response on behalf of @SkySports

  • seilpup
    Caroline Smith (@seilpup) reported from Rowlands Gill, England

    @SkyHelpTeam @skytv Help!! I am not the only customer having this issue.

  • kevindraisey
    Kevin Draisey (@kevindraisey) reported from Newton Aycliffe, England

    Post #TOTCHE match discussion and @GNev2 absolutely spot on about the problem of racism again, and Sky compel host to announce that his views are not that of @SkyUK. Astonishing, Gary should be supported not disowned!

  • danielsleeth
    Daniel Sleeth (@danielsleeth) reported from Dunston, England

    @SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately

  • VeteransR
    Veterans Response CIC (@VeteransR) reported from Sacriston, England

    @SkySports As a sky customer are you refunding the sky sports fee to your customers as the main reason I subscribe is for football there for the contract is now nil & void 🤔

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DJBarrick
    David Barrick (@DJBarrick) reported

    @SkyHelpTeam Broadband and phone down in Alton. Any clues as to what is going on and when it will be fixed? Your app is no help.

  • RonRuttle
    ron ruttle (@RonRuttle) reported from Lindford, England

    @SkyHelpTeam can we have an update on the broadband issues in gu35 area

  • ianmorris82
    Ian Morris (@ianmorris82) reported

    @SkyHelpTeam seriously losing the will to live with your broadband service! I’ve had BT openreach out six times in the last twelve months, the last time was Saturday - worked fine on Saturday - now dropping every two mins again! Online checker is useless

  • KelvinEHughes
    Kelvin Eric Hughes 💙 (@KelvinEHughes) reported

    @SkySports @MicahRichards I'd like to see Keane get his P45. Awful pundit.

  • leeseylou33
    Lisa Smith (@leeseylou33) reported

    @SkyHelpTeam Can you advise how I can speak to someone regarding my account please? Been on your website and can’t find the help I need. I want to possibly change my package but I want to discuss it first. Seems impossible to get a hold of someone?

  • neillewis65
    neil lewis (@neillewis65) reported

    @SkyHelpTeam It's sky q, weather is not bad but picture very distorted and unwatchable

  • happydamnfriday
    #happydamnfriday (@happydamnfriday) reported

    @SkyHelpTeam No service in Alton. The app is about as much use as Boris Johnson. Can we get an ETA for the fix as I have work to do and will need to drive to Bristol if I can’t get online. This is neither suitable from a practicality or COVID point of view.

  • KatieJansons
    Katie Jansons (@KatieJansons) reported

    @SkyHelpTeam That’s not happening online, there’s just an error page and then it returns me to the login page (when I’m already logged in) hence asking for a number to speak to someone please

  • Nokeeroe
    Loser92 (@Nokeeroe) reported

    @SkySports @MicahRichards What game did he do that in? When he scored the winner against City in 1994 after United came back from 2-0 down?

  • DomRead10
    Dominic Read (@DomRead10) reported

    @Azrael94209327 @SkySports Don’t actually think he had that bad a game myself, was more his options infront of him