Sky

Sky Outage Report in Durham, England

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The latest reports from users having issues in Durham come from postal codes DH1.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Durham, England 06/05/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. TV (48%)

    TV (48%)

  2. Internet (34%)

    Internet (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Durham, England

The most recent Sky outage reports came from the following cities: Newton Aycliffe, Gateshead, Washington, Sunderland, Durham, Bishop Auckland, Stanley, Chester-le-Street, Peterlee, Consett, Seaham and Shildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton Aycliffe TV
United KingdomGateshead Wi-fi
United KingdomWashington TV
United KingdomNewton Aycliffe Internet
United KingdomSunderland Phone
United KingdomDurham TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • nickngw Nick Whitehead (@nickngw) reported from Newton Aycliffe, England

    @80_zach @IanWright0 @SkySports What’s your problem mate. You wouldn’t have been in favour had this pandemic happened any of the previous 30 years. If you don’t like my responses why comment to me in the first place.

  • pennas17 carlpennington (@pennas17) reported from Gateshead, England

    @SkySports Idiot not even 2m

  • TemporaryCarpet Jason the Furloughed 🇪🇺 (@TemporaryCarpet) reported from Gateshead, England

    @SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.

  • MrsLou_R Louise Ross (@MrsLou_R) reported from Sunderland, England

    @SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?

  • Doddsy9 Doddsy (@Doddsy9) reported from Stanley, England

    @SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room

  • chazza_TW Chanise'shirley' (@chazza_TW) reported from Chopwell, England

    @SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.

  • TimBellhouse Tim Bellhouse (@TimBellhouse) reported from Dunston, England

    @SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...

  • S1mpson Nigel Simpson (@S1mpson) reported from Durham, England

    @BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx

  • Tdal1369 Anthony A Dalzell (@Tdal1369) reported from Washington, England

    @SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date

  • wjc_14 Will (@wjc_14) reported from Durham, England

    The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡

  • OohAwful Kirst (@OohAwful) reported from Sunderland Bridge, England

    @SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?

  • CraigJStewart89 Craig Stewart (@CraigJStewart89) reported from Sunderland, England

    @SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks

  • eponymousdrums adam featherstone (@eponymousdrums) reported from Lanchester, England

    @LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man

  • Peterross83 Rosco (@Peterross83) reported from Sunderland, England

    @SkySports Damn!

  • tracycyprus Tracy Maudsley (@tracycyprus) reported from Birtley, England

    @SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)

  • Woodysimon1987 Woody (@Woodysimon1987) reported from Gateshead, England

    @JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...

  • beadleg01 gary beadle (@beadleg01) reported from Sunderland, England

    @SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.

  • leehal Lee Halbert (@leehal) reported from Durham, England

    @SkyHelpTeam A thumbs down for that ‘added’ feature!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • The_Kevster Kevin Ratcliffe (@The_Kevster) reported

    @SkySports Thank ****, it'll stop everyone droaning on about them both constantly.

  • DavidBent007 David Bent (@DavidBent007) reported

    @SkySports Who ******** cares about Usyk & his promoter & how did he even become a manditory after not being in the picture at heavyweight Why is this a story? It's clear Fury & Joshua would squash him Just get on with it & make the biggest fight in British boxing history happen ffs!

  • MattBocking7 Matt Bocking (@MattBocking7) reported

    7 Goal thriller last night #MCISOU and all @SkySports are talking about is the penalty that never was. How Sad. #VAR must go! 😪

  • Gangles09 Nathan Stone (@Gangles09) reported

    @cfinch_10 @SkySports I’m pretty sure I heard in there somewhere it was Andy hinchcliffe.... utter garbage he is

  • MarkCU65 Mark North (@MarkCU65) reported

    And so begins day 3 in the Norwich area without Sky broadband and Talk. If would be lovely to actually find out what the problem is @SkyHelpTeam and @OpenreachHelp

  • Or4nj anjum (@Or4nj) reported

    @SkyUK are u gonna buy me more data once mine runs out since ur wifi never wants to work

  • lolatheena Laura Holmes (@lolatheena) reported

    @SkyHelpTeam purchased a 3rd party router as speeds are terrible. I can’t connect to DSL & been advised to contact you to ask how to enable a new connection. Please advise.

  • MattJarviscoys Matthew Jarvis (@MattJarviscoys) reported

    @SkyHelpTeam Thanks. It was out for an hour or so in Matlock, DE4, S11 in Sheffield and DE56 looking at others comments on help sites but all seems okay now.

  • jennie_edwards Jennie Newham (@jennie_edwards) reported

    @SkyHelpTeam network failure in RCT unable to run tests or fix started 0005

  • Rhodesy33 Ian Rhodes (@Rhodesy33) reported

    So disappointed with @SkyUK and @WeAreOpenreach no proper broadband since 7th feb and neither capable of getting together and sorting the problem.