Sky Outage Report in Durham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Durham come from postal codes DH1.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 22: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (46%)
-
TV (30%)
-
Wi-fi (13%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Durham, England
The most recent Sky outage reports came from the following cities: Gateshead, Durham, Newton Aycliffe, Sunderland, Bishop Auckland, Washington and Stanley.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
TV | |
| Durham |
Phone | |
| Newton Aycliffe |
Phone | |
| Newton Aycliffe |
Phone | |
| Sunderland |
TV | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
-
Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
-
Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
-
carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
-
Nigel Simpson
(@S1mpson) reported
from
Durham, England
@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
-
Rosco
(@Peterross83) reported
from
Sunderland, England
@SkySports Damn!
-
carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports No shit
-
Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot
-
Lennon Campbell
(@CampbellLennon) reported
from
Coundon, England
@TC38534491 @amo_a_los_Leeds @rgardom1 @SkySports I support a club who are staying up regardless of what happens with this season but we probably won’t push on any further. Literally mid table and even I think the season should resume - I’ve paid into this season, traveled away, I haven’t for next. 19/20 deserves a conclusion.
-
Lennon Campbell
(@CampbellLennon) reported
from
Coundon, England
@amo_a_los_Leeds @TC38534491 @rgardom1 @SkySports So they can use the “you only care about it because your teams doing well” argument against you they’ll never admit that voiding a season is actually in their own interests because they’d have no argument. The fact they all support the same teams is no coincidence
-
Craig Stewart
(@CraigJStewart89) reported
from
Sunderland, England
@SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks
-
Louise Ross
(@MrsLou_R) reported
from
Sunderland, England
@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
-
Lennon Campbell
(@CampbellLennon) reported
from
Coundon, England
@VinceNoir9 @realtommybox @peterjosephtz @SkySports Well **** them then and sell them and if there’s no window they can’t leave end of, they belong to that club. If a player wants to leave that desperately to force it during a pandemic let them. Clubs’ seasons should not be debated cause some entitled players have cold feet.
-
Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
-
Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
-
Kirst
(@OohAwful) reported
from
Sunderland Bridge, England
@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
-
Cpat
(@ub40eboney) reported
from
Bishop Auckland, England
@leerobson23 @SkyUK But we could send out a engineer who will say it's fine and we'll charge you a shit load. Luckily virgin fibre is offered here now so see if that fixes it
-
gary beadle
(@beadleg01) reported
from
Sunderland, England
@SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.
-
adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
-
Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
-
Nick Whitehead
(@nickngw) reported
from
Newton Aycliffe, England
@80_zach @IanWright0 @SkySports What’s your problem mate. You wouldn’t have been in favour had this pandemic happened any of the previous 30 years. If you don’t like my responses why comment to me in the first place.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Marcus_1
(@huttersm) reported
@SkyHelpTeam are there any connection issues in the ct12 area? Your website says no but our WiFi is not working
-
Mrs Palmer
(@Kaylz_palmer) reported
Really not happy with the service my husband and I have experienced with @SkyUK for our #skybroadband waiting 4 months for install and no constructive action or updates!
-
Bob Davies
(@bobtheman692269) reported
@SkyHelpTeam hi guys I've got the sky go app on my iPhone I try to watch live sports and its just black screen with buffering sign and then its says error. any help please
-
Chrispur55
(@chrispur1955) reported
@SpursOfficial @premierleague @SkySports this is an awful way to treat fans. You clearly do not give a toss for those who go to games.
-
Kris
(@KrisBaconology) reported
@SkyHelpTeam my sky glass won’t work, I’ve reset the router, reset the broadband and it says connected to the router but the internet is down, the internet is not down! Sky glass is really not what I hoped!
-
Max⭐️⭐️
(@maxwellcfc04) reported
@siphillipssport @SkySports Well no ******* ****. @SkySportsNews shame on you for pointless story’s constantly
-
Mark*🌍🔝🔴#BLM#JF97#COYF#SONHS
(@MJwales) reported
@O2 Cheers counting down the days to my old contract ends @SkyUK
-
Sadie taylor
(@SadieT78) reported
@SkyHelpTeam I have done this- I get oops there was a problem and then another message that my speed is slower than it should be. I can’t access help or voice control etc via the tv. Everything online doesn’t work.
-
PAUL BAKEWELL
(@pbakewel) reported
@SkyHelpTeam 2Worst of all is the continual freezing & buffering on live Sport which is as bad as free pirate channels. However I’m paying top dollar for an inferior service. Please review on an urgent basis and advise accordingly asap. I’m really looking for a major discount Tx
-
Marion Doyle
(@MarionD37571216) reported
@Pop_Dazzle @SkyHelpTeam Don't blame you, they have failed to provide you with a service.