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Sky outages and service status in Durham, England

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Durham, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

The latest reports from users having issues in Durham come from postal codes DH1 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Durham, England

The most recent Sky outage reports came from the following cities: Newton Aycliffe, Chester-le-Street, Sunderland, Durham, and Bishop Auckland.

CityProblem TypeReport Time
Newton Aycliffe Internet 6 days ago
Chester-le-Street TV 15 days ago
Sunderland Internet 17 days ago
Durham Phone 26 days ago
Newton Aycliffe Phone 28 days ago
Newton Aycliffe Phone 28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • Tullic
    OfficialMickTee (@Tullic) reported from Chester-le-Street, England

    @SkyHelpTeam is there another problem with Sky emails. Cant access it with password!

  • kevindraisey
    Kevin Draisey (@kevindraisey) reported from Newton Aycliffe, England

    Post #TOTCHE match discussion and @GNev2 absolutely spot on about the problem of racism again, and Sky compel host to announce that his views are not that of @SkyUK. Astonishing, Gary should be supported not disowned!

  • fredspoon
    pipkins (@fredspoon) reported from Chester-le-Street, England

    @itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.

  • EllisLandreth1
    Ellis (@EllisLandreth1) reported from Sunderland Bridge, England

    @SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason

  • SEAMONKEYOO7
    . (@SEAMONKEYOO7) reported from Willington, England

    @SkyUK Could you pls stop confusing your customers eg Ripping of full paying Sky paying customers with “SkyStore” rentals 😤. Why can’t a full paying customer watch a rental on a tv that doesn’t have that random app. 🧐

  • danielsleeth
    Daniel Sleeth (@danielsleeth) reported from Dunston, England

    @SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately

  • strizley7
    Lesley Wheatley (@strizley7) reported from Tanfield, England

    @crimlawuk @GNev2 And a terrible response on behalf of @SkySports

  • drandyhills
    Andy Hills (@drandyhills) reported from Dunston, England

    @Rog1Ben @Levi_Bowden74 @SkySportsPL @SkySports Haven’t seen footage. If facing wrong way then definitely dislocated and almost certainly tib fib fracture too. Poor guy.

  • safcmod73
    Old Mod Clen 🇬🇧 (@safcmod73) reported from Stanley, England

    @SkyUK how to treat a loyal customer i pay around £140 a month for sky tv broadband and telephone line , well my sky q box froze last night and i now need an engineer who can’t come till November 9th , which i find totally unacceptable and i will be cancelling everything asap

  • alsandal39
    Alan (@alsandal39) reported from Whickham, England

    @SkyHelpTeam I have already signed in to see what is offered, I am being offered BT sport at an extra £25 per month on top of the £28 I already pay for Sky Sports as a thanks for being a customer for nearly 15 years whereas a new sports customer gets them both for £35 per month

  • seilpup
    Caroline Smith (@seilpup) reported from Rowlands Gill, England

    @SkyHelpTeam @skytv Help!! I am not the only customer having this issue.

  • the_fatman61
    Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful

  • mainsey8
    joseph mains (@mainsey8) reported from Washington, England

    Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later

  • VeteransR
    Veterans Response CIC (@VeteransR) reported from Sacriston, England

    @SkySports As a sky customer are you refunding the sky sports fee to your customers as the main reason I subscribe is for football there for the contract is now nil & void 🤔

  • thedoctor_84
    mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am wondering if there is any problems with internet connections in Sunderland. I’ve tried resetting my hub 3 times and still no luck

  • PHoare1963
    Dr Peter Hoare ⌬ (@PHoare1963) reported from Sacriston, England

    @BenjaminDBarker @Ravens @Saints @SkySportsNFL @SkySports As long as it isn’t the New England Cheaters, I frankly don’t give a damn! Neither of my teams have made the playoffs (again🙄). #GoFins #GoBroncos

  • W3z
    Wez (@W3z) reported from Sunderland Bridge, England

    @SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.

  • iEddsyy
    ً (@iEddsyy) reported from Durham, England

    @ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf

  • daz26172
    Darren Short (@daz26172) reported from Sunderland, England

    @SkySports Against all of the money they have made & the whole picture of the situation everyone is in...... they need to get a grip on reality this type of media is what feeds the negativity in the world of football. Never mind what you might loose be grateful for what you have

  • LeeTheMag
    LeeTheMag (@LeeTheMag) reported from Whickham, England

    @skysports giving a big **** you to @wwe and not showing smack down live tonight

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • B6NKSY
    Ryan (@B6NKSY) reported

    @SkyHelpTeam I ran a test and it says there an outage in my area, but on the services tab it says it’s all good. Regardless I have had no internet for 12 hours.

  • craigboination
    craig boi 🇬🇧 (@craigboination) reported

    @SkyHelpTeam hello do you have a online chat service to talk about stuff your website keeps telling me to call when I want to chat online ?

  • bazmiester1966
    Barry Spencer (@bazmiester1966) reported

    @D_W_006 @fredmshillla @SkySports Nobody gives a **** if he wants to sit on his arse doing nothing that’s his look out I just wish he’d STFU and go sit on his couch!

  • craig_rainford
    Craig Rainford (@craig_rainford) reported

    Every time you give @skytv @SkyHelpTeam another chance they let you down and then you can never get through to anyone on the phone to help you. How long is the cooling off period??? Time to cancel

  • ZACHZADER
    Zach (@ZACHZADER) reported

    @SkyUK you fitted ultrafast BB today, already it isn’t working and trying to call I get an auto message check which confirms there’s and issue, gives me wrong advice and eventually cuts me off! Sort this out now and contact me ASAP! Regretting my decision.

  • HenBo1138
    Prof. Cockenstuff (@HenBo1138) reported

    @SkyUK @SkyHelpTeam Now making my 15th call to report broadband not working in 2 years Had a BT engineer booked for today (8th engineer) who never arrived and just found out it wasn’t booked by SKY Now on phone going through it all AGAIN sky love charging me for ‘superfast broadband’ @Ofcom

  • goatersmotors
    Goater’s Motors (@goatersmotors) reported

    @CityInside_ @SkySports Spot on. Needs to keep his trap shut frankly and either perform to justify his inclusion or find someone who’ll buy him. I’ll have never have bad feelings towards him, but talking like this is poor form.

  • Kirsty00471974
    Kirsty (@Kirsty00471974) reported

    @SkyHelpTeam is there a problem in Falmouth, Cornwall. We have had no internet/WiFi all day

  • fredmshillla
    Fred Mshilla (@fredmshillla) reported

    @SkySports Here comes... That's selfish, Should never play again, Risking himself and others etc... We get it

  • antcole76
    Antony Cole (@antcole76) reported

    @SkyUK your complaints department is shocking and will be referring my complaint to Ofcom. I want to change my bank details, since 30th sept, yet still nothing. A couple of emails saying you have tried to contact me but cant get hold if me. Simple request!