Sky service status in Durham, England
Why is my Sky service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Durham come from postal codes DH1 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Durham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (45%)
- TV (31%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Durham, England
The most recent Sky outage reports came from the following cities: Newton Aycliffe, Chester-le-Street, Sunderland, Durham, and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe
|
Internet | 5 days ago |
|
Chester-le-Street
|
TV | 14 days ago |
|
Sunderland
|
Internet | 16 days ago |
|
Durham
|
Phone | 25 days ago |
|
Newton Aycliffe
|
Phone | 27 days ago |
|
Newton Aycliffe
|
Phone | 27 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Danielle Smith 💙 (@smudge79) reported from Marley Hill, England@SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?
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Simon Garrity (@simon_garrity) reported from Gateshead, England@nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good
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MARK GLEAVE (@MARKGLEAVE8892) reported from Sunderland Bridge, England@SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment
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Andrew Simpson (@AgingBull73) reported from Bearpark, England@talkSPORT Ok over 1000 fans surveyed, but where was survey taken and who did they support? Great unbiased survey. Source wasn't @SkySports was it?
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Ethan O’Neil (@EthanOsafc) reported from Durham, England@SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY
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Paul Donohoe (@paul___donohoe) reported from Peterlee, England@ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all
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stephen trotter (@stephen26273) reported from Washington, EnglandWhy do @SkySports always get boring **** has-been footballers in the studio? That villa player who always sticks up for bruce , forgot his name , so irrelevant #nufc @NUFC
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Ciarán (@farrenciaran) reported from Whickham, EnglandThanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.
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sarah hunter (@sarahhunter25) reported from Durham, England@SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah
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Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England@SkyHelpTeam That it would still be affected by the trees. Currently the line of sight in its current location hits the very centre / bulk of the tree. The location I suggested I think at worst would clip some lower branches. I think if mounted low enough it would not hit the tree at all.
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stephen trotter (@stephen26273) reported from Washington, England@SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC
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CycleTourLeader (@cycletourleader) reported from Witton Gilbert, England@SkySports Total disrespect for #NHS & other #frontlineworkers coming out with a stupid excuse like that. #Footballers don’t know what running on empty really is.
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shaun smith (@tempersmith) reported from Gateshead, England@SkySportsPL @SkySports Alan smith 1 of the worst pundits awful
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Northen Dave (@davePnixon91) reported from Consett, England@VerityHarper0x0 @SkySports Sure. I'd normally just say good day But you can go **** yourself tbh 👍 and ill block you which I don't do to many but your just out to entaginise by the looks...
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JamesHunter (@JamesLaurence_) reported from Gateshead, England@SkyHelpTeam any update on the low fell connection outage? Thanks :)
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Cat Walker (@Cat_Walker1983) reported from Peterlee, England@SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help
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Victoria barry (@VictoriaBarry82) reported from Sunderland, EnglandAdding @skytv engineer to my CV My mam is self isolating for the 316th time & her tv has gone off, the sky adviser was worse than useless I’ve guided her over the phone & resolved the problem 🙌🏻🙌🏻 #selfisolatingproblem #jackofalltrades @SkyHelpTeam
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Jaklyn common (@jaklyn_common) reported from Sunderland Bridge, England@SkyHelpTeam where has my internet gone SR6 Sunderland - help
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Danielle Smith 💙 (@smudge79) reported from Marley Hill, England@SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Matty Anscombe (@MattyAnscombe) reported@hopey550 Imagine if god forbid salah or Van Dijk had it would cancel season and have a get better soon Salah montage on skysports news
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Kiran (@kiran_posts) reported@Berbatouch09 @SkySports @btsportfootball I think the opposition is important as well. Newcastle is chaos so more entertaining. Chelsea and wolves are both too disciplined and therefore boring (for me) I personally don’t enjoy city’s style of play that much - the pass pass pass **** is like snooze snooze snooze 😭
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Mason🇧🇼 (@CITYMason_) reported@SamosaSterling why skysports always do this??? Mahrez has never played as a lw in his whole career blud
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Tom (@tom2scoops) reported@SkyHelpTeam Hi Claire. It wasn’t the online guide that didn’t work, it’s your customer services not contacting me as promised. Is telling me to contact them the limits of your capabilities on here?
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sophie 👄 (@smudgeit123) reported@SkyHelpTeam @Steve_1084 I have had this problem for 3 weeks and haven't been told about a fix.. if your talking a out the DNS settings it doesn't work.... so not a fix
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Tom (@tom2scoops) reported@SkyHelpTeam I understand that it needs more than the online help, but how do I get this support when I have contacted the team twice and both times they haven’t called as promised. Can you look into it for me?
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Christian (@vfbr2001) reported from Ealing, England@SkyHelpTeam Thanks. When I do a test the speed going into the hub is 79MBPS and then the actual speed on an iPad beside the hub is around 55MBPS but drops down to 5 up in the bedroom. The sky q mini box in the bedroom keeps losing its connection too.
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Matt (@matt_brewster7) reported@SkyUK is there an internet problem in sk15 please ?
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sophie 👄 (@smudgeit123) reported@SharonGreen31 @SkyHelpTeam It's been like that for 3 weeks and they still haven't fixed it... no compensation for not being able to use this service and no update whatsoever from sky.. pretty disappointing
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“Just one more thing...” (@B_rubble1) reported@SkySports There’s a part of me that would love, once Chelsea are two or three down, for Tuchel to throw on the two goalkeepers as outfield players just to make a point.