Sky Outage Report in Durham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Durham come from postal codes DH1.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Durham, England
The most recent Sky outage reports came from the following cities: Sunderland, Gateshead, Washington, Stanley, Durham, Newton Aycliffe, Spennymoor, Bishop Auckland, Crook, Shildon, Peterlee, Boldon Colliery, Chester-le-Street, Seaham and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
TV | |
| Gateshead |
Internet | |
| Washington |
TV | |
| Stanley |
Wi-fi | |
| Sunderland |
TV | |
| Durham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Wallace Mather
(@wal78) reported
from
Sunderland Bridge, England
@SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.
-
Paul Noble
(@Nobbysafc) reported
from
Sunderland Bridge, England
@SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?
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Ethan Oneil
(@EthanOsafc) reported
from
Durham, England
@SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports
-
Peter Oliver
(@peteroliver18) reported
from
Washington, England
@SkyHelpTeam Hi the Internet connection is not working in the Washington area
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Lee Halbert
(@leehal) reported
from
Durham, England
@SkyHelpTeam A thumbs down for that ‘added’ feature!
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Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
@SkyHelpTeam Can you send an engineer to find out why ( everyday) the main Q box loses signal? Seriously every day! It’s taken 3 hours to get this to reconnect. Surely that’s unacceptable ?
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gemma donohue
(@gemma_donohue16) reported
from
Dunston, England
@SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks
-
Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
Why won’t you fix my sky box @SkyHelpTeam we pay you a fortune a month and because we ain’t in a high risk group you won’t speak to us! Time and time again we lose signal. This isn’t good enough.
-
Craig meldrum
(@Meldrum_10) reported
from
Gateshead, England
@SkySports Newcastle match on Main Event no crowd noise my kids have heard more bad language off me 🙀🙀🤔🤔 than they do sitting in Gallowgate end 🙈🙈
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philsy
(@philwalton2) reported
from
Gateshead, England
@SkySports That's next June for ***** sake! If this **** is still about were well ******!!
-
Will
(@wjc_14) reported
from
Sunderland, England
@SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.
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shaun smith
(@tempersmith) reported
from
Gateshead, England
Awful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday
-
James Gilhespy
(@gilhespy_james) reported
from
Seaham, England
@ian_brown_jnr @SkySports He’s been dreadful never seen him play well. Be lucky to get 15m for him
-
Darren Reeve
(@DarrenReeve7) reported
from
Sherburn Hill, England
Are you having problems with UHD @SkySports ???
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Slappy
(@slapnuts316) reported
from
Washington, England
@SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.
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Paul Doolan
(@DoolanPd) reported
from
Durham, England
@SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.
-
Will
(@wjc_14) reported
from
Durham, England
It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.
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Will
(@wjc_14) reported
from
Durham, England
The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡
-
Ian
(@iramshaw) reported
from
Sacriston, England
@primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball
-
Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
@SkyHelpTeam We do this on a daily basis! My wife is practically a sky engineer! Self taught. There’s no signal so it says. We rang to get help as all we normally do fails. You then pied us off on the phone for not being high priority
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Josh
(@JoshWhiteUK) reported
@SkyHelpTeam Thanks Becca, but I could really do with talking to someone to support me. My Sky Booster keeps dropping in and out, so isn’t giving me the service I was promised and pay for.
-
AK
(@Kam_A80) reported
@skytv why have you changed the way we view our recordings!!! It was so much better viewing vertically rather than this horrible horizontal look @SkyHelpTeam please revert back or give customers the option too!!!! #sky #skytv #rubbish
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Winston Smith
(@Winston_Smith80) reported
@QPR @SkyFootball Oh come on! Enough of this ****. All our fixtures are moved. We are playing at home one Saturday in three months thanks to the loathsome @SkySports. For Christ sake, why won't you stand up for the fans?????
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Fippy Darkpaw 🏴
(@ahnlak) reported
@supersonicade @alexbloor My current theory is that the time change was hard-coded off a table 15 years ago by a contractor and @SkyUK are frantically trying to find someone who knows how to even compile the code let alone fix it.
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Dillon Williams
(@kingDilly789) reported
@SkySportsNews @SkySports This is just bad managing all over at the start of the season he was there last option and …..the guy that was at the top of the list that they say cost too much and he wants too much money is the guy they are going to hire mid season
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Linda Gilbody
(@lsgil) reported
@SkyHelpTeam when are you going to fix the timing on Sky+. As you will be aware when clocks went back our sky didnt. The menue for example is telling corrie on 8.30 when in fact its 7.30. I assume we will get rebates for poor service
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Darren Robinson
(@motorbandit12) reported
Hey @SkyUK, can't you just do what you did last year? My dad is a little confused after a bad stroke, and can't understand why his TV is showing two different times - he doesn't know which one is right. This shouldn't be a big deal, please sort it out!
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Natalie Brown
(@ianbohensbeta) reported
@SkyHelpTeam Where did I say my box was stuck on 4:50pm? I didn't just that it's STILL on BST, not fixing it til Thursday on your parts isn't on. Bad enough my broadband keeps crashing & you refuse to replace my router just keep sending engineers out who all admit I need a new router.
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Russell
(@korus1701) reported
@SkyHelpTeam has clock issue been fixed,as it is still an issue on my box and planner.
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Tettie
(@tettiep) reported
@SkyHelpTeam I'm trying to cancel my discovery plus subscription, @discoveryplus tells me to contact sky, sky help tells me to cancel with discovery plus going around in circles with no help and phone lines telling me to use the Internet??????????