Sky Outage Report in Durham, England
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The latest reports from users having issues in Durham come from postal codes DH1.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Durham, England
The most recent Sky outage reports came from the following cities: Gateshead, Chester-le-Street, Sunderland, Consett, Durham, Boldon Colliery and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Internet | |
| Gateshead |
Internet | |
| Gateshead |
Total Blackout | |
| Chester-le-Street |
Internet | |
| Sunderland |
Internet | |
| Sunderland |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Ciarán
(@farrenciaran) reported
from
Whickham, England
Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.
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Mike Charlston
(@mikecharlston) reported
from
Witton-le-Wear, England
@SkyHelpTeam That it would still be affected by the trees. Currently the line of sight in its current location hits the very centre / bulk of the tree. The location I suggested I think at worst would clip some lower branches. I think if mounted low enough it would not hit the tree at all.
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Richie Winship
(@WinshipRichard) reported
from
Gateshead, England
This lot on sky givi g it large about cabbage heed ffs He's a good bloke, He's on 1000 games, Let him have his 1000 games, He's had no money. **** off @SkySports he's got us 2nd bottom you fools. #bruceout #NUFC
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Paul Donohoe
(@paul___donohoe) reported
from
Peterlee, England
@ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all
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Jaklyn common
(@jaklyn_common) reported
from
Sunderland Bridge, England
@SkyHelpTeam where has my internet gone SR6 Sunderland - help
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Northen Dave
(@davePnixon91) reported
from
Consett, England
@VerityHarper0x0 @SkySports Sure. I'd normally just say good day But you can go **** yourself tbh 👍 and ill block you which I don't do to many but your just out to entaginise by the looks...
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Cat Walker
(@Cat_Walker1983) reported
from
Peterlee, England
@SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help
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steve wills
(@cardguard68) reported
from
Chester-le-Street, England
@SkySports will someone please tell me what ******** does Chris Jordan bring to the England T20 team he is absolutely ******* useless
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JamesHunter
(@JamesLaurence_) reported
from
Gateshead, England
@SkyHelpTeam any update on the low fell connection outage? Thanks :)
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.
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Andrew Simpson
(@AgingBull73) reported
from
Bearpark, England
@talkSPORT Ok over 1000 fans surveyed, but where was survey taken and who did they support? Great unbiased survey. Source wasn't @SkySports was it?
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Adding @skytv engineer to my CV My mam is self isolating for the 316th time & her tv has gone off, the sky adviser was worse than useless I’ve guided her over the phone & resolved the problem 🙌🏻🙌🏻 #selfisolatingproblem #jackofalltrades @SkyHelpTeam
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Dan Kendal
(@Dankendal93) reported
from
Sunderland Bridge, England
@SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?
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Simon Garrity
(@simon_garrity) reported
from
Gateshead, England
@nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good
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stephen trotter
(@stephen26273) reported
from
Washington, England
@SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC
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Ethan O’Neil
(@EthanOsafc) reported
from
Durham, England
@SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY
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Richie Winship
(@WinshipRichard) reported
from
Gateshead, England
@SkySports stop this 🤮🤮🤮 He's statistically the worst manager in Premier league history
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Linda Wharton
(@linda666wharton) reported
from
Ouston, England
@SkyHelpTeam are you aware of any internet problems in DH8 please. Last 2 days have been a problem
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MARK GLEAVE
(@MARKGLEAVE8892) reported
from
Sunderland Bridge, England
@SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Donile📈
(@donile69) reported
@SkyHelpTeam internets been down at home all day, the internet button on the sky Q box is orange and internets working fine for neighbouring houses
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David C
(@davykettlechip) reported
@SkyHelpTeam Oh i see, that is logical to hide the contact methods behind another needless click. So I wish to cancel, select the service I want to cancel and you mask the methods behind an ambiguous, extra click. Got it. Have to confess it doest look like a transparent process does it.
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MattO_149
(@149Matto) reported
@SkyHelpTeam My area been experiencing such poor connection with sky wifi and it’s been going on for a few days now. What do I do to make it what it used to be?
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Marybee
(@Marybee97531) reported
@SkyHelpTeam Nope, still says there is a fault with transmitter, check back today. 3 of in our house, all on sky mobile and no signal unless connecter to WiFi. Getting ridiculous
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Stoogsy
(@stu237) reported
@SkyHelpTeam I finally got through to a very helpful person who has now sorted the issue. All in all it’s taken 2hrs and 55mins of phone calls to get this resolved and all I wanted to do was to downgrade my package - makes me wonder if Sky are purposefully making it difficult to downgrade.
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Gemma Brookes
(@GBR0X) reported
@SkyHelpTeam I have been unable to log into my sky app for ages and no one has been able to fix it - get the error account locked - however when I moved house my billing was changed to include Disney plus but to activate I have to log in and not able to do this - pls help
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Maria P
(@mariafhp) reported
@SkyHelpTeam I cancelled sky cinema last month, well before the date of my next billing period, which is the 8th, to still be charged £19 because it takes 31 days to cancel apparently. Fuming 😡
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kwaku Mourinho 🔥
(@MichaelObeng100) reported
Jurgen Klopp on Mo Salah’s contract: “There’s nothing new to say about Mo. The decisive parties are talking to each other and that is all I need”. 🔴 #LFC Barcelona has never been an option for Salah. He’s not planning for La Liga move as things stand. @SkySports
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FarouqDubz
(@ReS_FarouqDubz) reported
Why is it everything I phone @SkyUK the amend my package its a horrible customer experience? Trying to cancel movies & sports and they keep telling me I have to get a new 18 month contract and pay an admin free. So annoyed I'm just going for cancellations now. What a joke @Ofcom
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tracey
(@TraceyDevilt) reported
@SkyHelpTeam Yes but from been internet outage to nothing working and my neighbours who are with bt have someone coming tomorrow. Might be due a change in may. Not happy. And we work from home.