Sky

Sky Outage Report in Durham, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Durham come from postal codes DH1.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Durham, England 12/05/2025 13:50

December 05: Problems at Sky

Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Durham, England

The most recent Sky outage reports came from the following cities: Gateshead, Chester-le-Street, Sunderland, Consett, Durham, Boldon Colliery and Bishop Auckland.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Internet
United KingdomGateshead Internet
United KingdomGateshead Total Blackout
United KingdomChester-le-Street Internet
United KingdomSunderland Internet
United KingdomSunderland TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx

  • MrsLou_R Louise Ross (@MrsLou_R) reported from Sunderland, England

    @SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?

  • TimBellhouse Tim Bellhouse (@TimBellhouse) reported from Dunston, England

    @SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...

  • chazza_TW Chanise'shirley' (@chazza_TW) reported from Chopwell, England

    @SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man

  • leehal Lee Halbert (@leehal) reported from Durham, England

    @SkyHelpTeam A thumbs down for that ‘added’ feature!

  • pennas17 carlpennington (@pennas17) reported from Gateshead, England

    @SkySports Idiot not even 2m

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    Awful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday

  • Woodysimon1987 Woody (@Woodysimon1987) reported from Gateshead, England

    @JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...

  • S1mpson Nigel Simpson (@S1mpson) reported from Durham, England

    @BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays

  • OohAwful Kirst (@OohAwful) reported from Sunderland Bridge, England

    @SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?

  • wjc_14 Will (@wjc_14) reported from Durham, England

    The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡

  • eponymousdrums adam featherstone (@eponymousdrums) reported from Lanchester, England

    @LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    Why won’t you fix my sky box @SkyHelpTeam we pay you a fortune a month and because we ain’t in a high risk group you won’t speak to us! Time and time again we lose signal. This isn’t good enough.

  • wjc_14 Will (@wjc_14) reported from Durham, England

    It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.

  • nickngw Nick Whitehead (@nickngw) reported from Newton Aycliffe, England

    @80_zach @IanWright0 @SkySports What’s your problem mate. You wouldn’t have been in favour had this pandemic happened any of the previous 30 years. If you don’t like my responses why comment to me in the first place.

  • Doddsy9 Doddsy (@Doddsy9) reported from Stanley, England

    @SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room

  • Tdal1369 Anthony A Dalzell (@Tdal1369) reported from Washington, England

    @SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date

  • tracycyprus Tracy Maudsley (@tracycyprus) reported from Birtley, England

    @SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)

  • Peterross83 Rosco (@Peterross83) reported from Sunderland, England

    @SkySports Damn!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • duklaprm paul macready (@duklaprm) reported

    @DannyWoodwad @SkyUK No. Had it in my house and WiFi was awful and didn't like the virgin TV guide. Now back with sky and loving it. Cheers though

  • andygray84 Andrew (@andygray84) reported

    @SkyHelpTeam Yea and it just said even a technician visit wouldn’t rectify the problem.

  • ELawcock Erica Lawcock (@ELawcock) reported

    @SkyHelpTeam please can someone help me, my recording are all over the place, series linked programmes are not all together and are in a funny order. I've deleted them and re linked them and it's doing the same.

  • JohnCMoggy Badger (@JohnCMoggy) reported

    @Quietworldhere @bbctms Don't go and cancel skysports, there you go

  • bethgarnett_ Beth Garnett (@bethgarnett_) reported

    @SkyHelpTeam hi, can someone please help with my latest bill? Thanks

  • AndrewDaryil Daryil andrew #freeukraine ❤️grandad❤️ (@AndrewDaryil) reported

    @DarklingGhost @SkyUK Yh honey other week they said it doesn’t matter if I make a complaint I still won’t get approved even know I did apparently they’res other checks after that first check

  • Giles1919 John Giles Owen (@Giles1919) reported

    @SkyHelpTeam Hi, There appears to be an issue with Sky Sports News.

  • Jonelle627 𝐉𝐨𝐧𝐞𝐥𝐥𝐞 🤎🇬🇾 (@Jonelle627) reported

    So @SkyUK Mobile Website down... Refusing you to pre-order iPhone 14 Pro Max.... Called up, and they're saying they'll call me back tomorrow to "pre order" what a damn JOKE!!! USELESS!!! #SkyMobile

  • Ryan_Woodhams TheTechie (@Ryan_Woodhams) reported

    1/2 @SkyHelpTeam absolutely abysmal service, trying to order the new iphone14 pro and 3 times during the checkout i get "technical error - this is our error not yours" each time after the credit check and agreement had been signed

  • RBushe Sir Duke (@RBushe) reported

    @SkyHelpTeam Tried that. Doen't detect any issues. But there are multiple people in the samr street who have the same issue.