Sky

Sky Outage Report in Durham, England

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The latest reports from users having issues in Durham come from postal codes DH1.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Durham, England 12/11/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Durham, England

The most recent Sky outage reports came from the following cities: Newton Aycliffe, Gateshead, Chester-le-Street, Sunderland, Consett, Durham and Boldon Colliery.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton Aycliffe TV
United KingdomGateshead Internet
United KingdomGateshead Internet
United KingdomGateshead Total Blackout
United KingdomChester-le-Street Internet
United KingdomSunderland Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful

  • dancingbear76 Bryn Hylton (@dancingbear76) reported from Croxdale, England

    @1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports This is one of the worst games of football I’ve ever watched. Newcastle certs to be relegated

  • safcking BRI-SAFC (@safcking) reported from Houghton-Le-Spring, England

    @SkyHelpTeam please help me I’ve tried ringing but am getting nothing ffs

  • fredspoon pipkins (@fredspoon) reported from Chester-le-Street, England

    @itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.

  • VictoriaBarry82 Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    @SkyHelpTeam can I have the email address for a complaint please

  • safcmod73 Old Mod Clen 🇬🇧 (@safcmod73) reported from Stanley, England

    @SkyUK how to treat a loyal customer i pay around £140 a month for sky tv broadband and telephone line , well my sky q box froze last night and i now need an engineer who can’t come till November 9th , which i find totally unacceptable and i will be cancelling everything asap

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @SkyHelpTeam There’s been no update on the my service page since 7pm yesterday.

  • thedoctor_84 mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am wondering if there is any problems with internet connections in Sunderland. I’ve tried resetting my hub 3 times and still no luck

  • LeeTheMag LeeTheMag (@LeeTheMag) reported from Whickham, England

    @skysports giving a big **** you to @wwe and not showing smack down live tonight

  • dancingbear76 Bryn Hylton (@dancingbear76) reported from Croxdale, England

    @1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports That. Was. Awful.

  • VictoriaBarry82 Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    Had fantastic service from @SkyUK #engineer this morning but I’ve been on 2 days #texting @SkyHelpTeam to sort a different problem & still haven’t getting anywhere 😩😩

  • EllisLandreth1 Ellis (@EllisLandreth1) reported from Sunderland Bridge, England

    @SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason

  • SEAMONKEYOO7 . (@SEAMONKEYOO7) reported from Willington, England

    @SkyUK Could you pls stop confusing your customers eg Ripping of full paying Sky paying customers with “SkyStore” rentals 😤. Why can’t a full paying customer watch a rental on a tv that doesn’t have that random app. 🧐

  • dereknichols1 des (@dereknichols1) reported from Wheatley Hill, England

    @SkySports can someone tell this idiot commentating on the @Boro match what time it is.. he’s calling for added time at 75 mins ffs😂

  • strizley7 Lesley Wheatley (@strizley7) reported from Tanfield, England

    @crimlawuk @GNev2 And a terrible response on behalf of @SkySports

  • drandyhills Andy Hills (@drandyhills) reported from Dunston, England

    @Rog1Ben @Levi_Bowden74 @SkySportsPL @SkySports Haven’t seen footage. If facing wrong way then definitely dislocated and almost certainly tib fib fracture too. Poor guy.

  • PHoare1963 Dr Peter Hoare ⌬ (@PHoare1963) reported from Sacriston, England

    @BenjaminDBarker @Ravens @Saints @SkySportsNFL @SkySports As long as it isn’t the New England Cheaters, I frankly don’t give a damn! Neither of my teams have made the playoffs (again🙄). #GoFins #GoBroncos

  • thenight_worker #PiST #CGG #POTW 🌈 #SAFC (@thenight_worker) reported from Sunderland Bridge, England

    Oh no... @SkyUK has gone down #ThunderStorms now happening over #Sunderland

  • VictoriaBarry82 Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    I’ve had the worst customer service from @SkyUK since I first became a customer in 2007, it’s a shame to see another big organisation going down the pan!! #noloyality #nothingresolved #secondskyvisitintwodays

  • kevindraisey Kevin Draisey (@kevindraisey) reported from Newton Aycliffe, England

    Post #TOTCHE match discussion and @GNev2 absolutely spot on about the problem of racism again, and Sky compel host to announce that his views are not that of @SkyUK. Astonishing, Gary should be supported not disowned!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • E10__mess E10 Mess (@E10__mess) reported

    @fxylxy @SkyHelpTeam @CommunityFibre Whilst I appreciate what you’re saying, you’re not experiencing the issues I am and witnessed how they pulled the cables about. The state of comms cabinets in my area are awful.

  • gb19Kernow Gaz (@gb19Kernow) reported

    @SkyHelpTeam I’m on visitor chat trying to cancel my package . I’ve been waiting since 9:18

  • TCalpin1 TCalpin (@TCalpin1) reported

    @SkyHelpTeam I was having issues last night for a good 5 hour where our Internet was dropping to 1mb from 40mb and having packet loss issues. Do you know if there was any issue s in the York area?

  • Simon_wwfc Simon (@Simon_wwfc) reported

    @SkyHelpTeam Thanks for this, Nathan. I was looking to extend my contract at the price I can afford. The prices I've been quoted are £15 higher per month than I'm paying now for exactly the same service. My contract ends 18th May.

  • asma_iftakhar Asma iftakhar (@asma_iftakhar) reported

    @SkyHelpTeam I been charged for not returning a q sky box which I’m using to watch sky tv on. I’m cancelled after sky customer service incompetent not sending a sky card out which took over 2 weeks to resolve then decided to stay after a “good will gesture” now I’ve been charged £115 for that

  • yicker Dawn Owen ⭐️⭐️⭐️⭐️ (@yicker) reported

    @SkySports Where’s women’s rugby league? Very poor indeed

  • gb19Kernow Gaz (@gb19Kernow) reported

    @SkyHelpTeam I’ve done that. And I’m still waiting on visitor chat. Two hours now . So poor.

  • itsAmyNicole Amy Nicole (@itsAmyNicole) reported

    @SkyHelpTeam the sound on my BBC channels is all scrambled. It’s fine on iPlayer so it must be the Sky Box. I restarted and done a software update. Help, we can’t survive without CBeebies

  • JillyNoJabs Free Jilly (@JillyNoJabs) reported

    @SkyHelpTeam Where can I get help as my bill is about to go up to nearly £40 a month? Its hardly worth the cost and as a previous tweeter said, its difficult for me on a phone, I need to alter my subscription or find someone else. Please help.

  • AlphaKaiser_II ALPHA ♛ KAISER 𝐈𝐈 (@AlphaKaiser_II) reported

    @camerontwenty In case you forgot the amazing SkySports gave us such a bad TV deal that our clubs’ revenues are all reliant on ticket money. Given that only two clubs have 50,000+ seater stadiums, there was only going to be one outcome. You get £100m for being relegated in the PR League