Sky

Sky Outage Report in Durham, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Durham, England 11/20/2025 14:25

November 20: Problems at Sky

Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Durham, England

The most recent Sky outage reports came from the following cities: Sunderland, Consett, Boldon Colliery, Chester-le-Street, Durham, Gateshead and Bishop Auckland.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Internet
United KingdomSunderland TV
United KingdomSunderland Wi-fi
United KingdomConsett Internet
United KingdomBoldon Colliery TV
United KingdomChester-le-Street Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • danielsleeth Daniel Sleeth (@danielsleeth) reported from Dunston, England

    @SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately

  • dereknichols1 des (@dereknichols1) reported from Wheatley Hill, England

    @SkySports can someone tell this idiot commentating on the @Boro match what time it is.. he’s calling for added time at 75 mins ffs😂

  • thenight_worker #PiST #CGG #POTW 🌈 #SAFC (@thenight_worker) reported from Sunderland Bridge, England

    Oh no... @SkyUK has gone down #ThunderStorms now happening over #Sunderland

  • dancingbear76 Bryn Hylton (@dancingbear76) reported from Croxdale, England

    @1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports This is one of the worst games of football I’ve ever watched. Newcastle certs to be relegated

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful

  • VictoriaBarry82 Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    I’ve had the worst customer service from @SkyUK since I first became a customer in 2007, it’s a shame to see another big organisation going down the pan!! #noloyality #nothingresolved #secondskyvisitintwodays

  • Tullic OfficialMickTee (@Tullic) reported from Chester-le-Street, England

    @SkyHelpTeam is there another problem with Sky emails. Cant access it with password!

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @SkyHelpTeam There’s been no update on the my service page since 7pm yesterday.

  • kevindraisey Kevin Draisey (@kevindraisey) reported from Newton Aycliffe, England

    Post #TOTCHE match discussion and @GNev2 absolutely spot on about the problem of racism again, and Sky compel host to announce that his views are not that of @SkyUK. Astonishing, Gary should be supported not disowned!

  • dancingbear76 Bryn Hylton (@dancingbear76) reported from Croxdale, England

    @1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports That. Was. Awful.

  • EllisLandreth1 Ellis (@EllisLandreth1) reported from Sunderland Bridge, England

    @SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason

  • safcmod73 Old Mod Clen 🇬🇧 (@safcmod73) reported from Stanley, England

    @SkyUK how to treat a loyal customer i pay around £140 a month for sky tv broadband and telephone line , well my sky q box froze last night and i now need an engineer who can’t come till November 9th , which i find totally unacceptable and i will be cancelling everything asap

  • drandyhills Andy Hills (@drandyhills) reported from Dunston, England

    @Rog1Ben @Levi_Bowden74 @SkySportsPL @SkySports Haven’t seen footage. If facing wrong way then definitely dislocated and almost certainly tib fib fracture too. Poor guy.

  • PHoare1963 Dr Peter Hoare ⌬ (@PHoare1963) reported from Sacriston, England

    @BenjaminDBarker @Ravens @Saints @SkySportsNFL @SkySports As long as it isn’t the New England Cheaters, I frankly don’t give a damn! Neither of my teams have made the playoffs (again🙄). #GoFins #GoBroncos

  • strizley7 Lesley Wheatley (@strizley7) reported from Tanfield, England

    @crimlawuk @GNev2 And a terrible response on behalf of @SkySports

  • SEAMONKEYOO7 . (@SEAMONKEYOO7) reported from Willington, England

    @SkyUK Could you pls stop confusing your customers eg Ripping of full paying Sky paying customers with “SkyStore” rentals 😤. Why can’t a full paying customer watch a rental on a tv that doesn’t have that random app. 🧐

  • fredspoon pipkins (@fredspoon) reported from Chester-le-Street, England

    @itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.

  • safcking BRI-SAFC (@safcking) reported from Houghton-Le-Spring, England

    @SkyHelpTeam please help me I’ve tried ringing but am getting nothing ffs

  • thedoctor_84 mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am wondering if there is any problems with internet connections in Sunderland. I’ve tried resetting my hub 3 times and still no luck

  • LeeTheMag LeeTheMag (@LeeTheMag) reported from Whickham, England

    @skysports giving a big **** you to @wwe and not showing smack down live tonight

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • northernoutlaw locallad (@northernoutlaw) reported

    @MrRAWhite @King_Kevs_Rant @SkySports Women have it bad accross the whole of the islamic world and beyond even in this country where they cant move about safely without fear And young girls beeing groomed by people they should be able to trust So just stop ya crap and just accept it

  • groupsych Chris Rose (@groupsych) reported

    @SkyHelpTeam Yesterday saw the 5th person NOT calling me back as promised. Beginning to think it must be part of their training - James, someone who's name I didn't catch, the Network Team,Ursula and Jordan all assured me that of course they would ring back. @MoneyTelegraph

  • Jonsibear18 jonsi (@Jonsibear18) reported

    @Carl30691554 @SkySports With that tackle mate you need to ask her that question! Should hang her head in shame!

  • fishbulb18 Phil® (@fishbulb18) reported

    @TheMacabreGamer @GadgetsBoy @SkyUK So they can try selling an entirely unnecessary TV (SkyGlass) with the service. Once this launch bombs, they’ll do the little IPTV set top box I’m sure.

  • SnufflebeanYarn Laurelin (@SnufflebeanYarn) reported

    @SkyHelpTeam No thanks, it’s clearly that app that’s broken, I’ve rebooted the rooter multiple times, the app no longer has the ability to access the local network so can’t speak to the router. Even previous tweets mention you know there’s a problem so please don’t fob me off.

  • HeidiTaylor86 🏳️‍🌈 Heidi 🏳️‍🌈 (@HeidiTaylor86) reported

    @SkyHelpTeam Still waiting on that fix 🙄🙄🙄

  • jjSuhaib Carlo (@jjSuhaib) reported

    @BecauseICan2408 @d_atuma @SkySports You can't say no to your notional team you idiot.

  • vadoseflame Nathan©️ (@vadoseflame) reported

    @ScottElliott10 @AdamW48812662 @SkyHelpTeam I’m speaking of it because I have FTTP with BT.. and it’s never dropped or any speed decrease. Also SOIP won’t be affected by bad weather like a dish.

  • KelsyKaren Kelsy Karen (@KelsyKaren) reported

    @SkyHelpTeam @NoCoolUserName Also having the same problem since the automated advert started. Have uninstalled and reinstalled multiple times but seems to freeze after the advert.

  • FFBaz Barry Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@FFBaz) reported

    @SkyHelpTeam Getting constant disconnections despite it saying there are no issues in the area, can you help?