Sky Outage Report in Durham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Durham come from postal codes DH1.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Sky
Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
-
TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Durham, England
The most recent Sky outage reports came from the following cities: Sunderland, Durham, Newton Aycliffe, Bishop Auckland, Gateshead, Crook, Washington, Shildon, Stanley, Peterlee, Boldon Colliery, Chester-le-Street, Seaham and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Durham |
TV | |
| Newton Aycliffe |
TV | |
| Sunderland |
Internet | |
| Bishop Auckland |
TV | |
| Gateshead |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Louise Ross
(@MrsLou_R) reported
from
Sunderland, England
@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
-
philsy
(@philwalton2) reported
from
Gateshead, England
@SkySports That's next June for ***** sake! If this **** is still about were well ******!!
-
Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
@SkyHelpTeam Can you send an engineer to find out why ( everyday) the main Q box loses signal? Seriously every day! It’s taken 3 hours to get this to reconnect. Surely that’s unacceptable ?
-
Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
-
Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
-
Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
@SkyHelpTeam We do this on a daily basis! My wife is practically a sky engineer! Self taught. There’s no signal so it says. We rang to get help as all we normally do fails. You then pied us off on the phone for not being high priority
-
Craig meldrum
(@Meldrum_10) reported
from
Gateshead, England
@SkySports Newcastle match on Main Event no crowd noise my kids have heard more bad language off me 🙀🙀🤔🤔 than they do sitting in Gallowgate end 🙈🙈
-
Jon
(@jonridley87) reported
from
Hetton-Le-Hole, England
Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man
-
Nick Whitehead
(@nickngw) reported
from
Newton Aycliffe, England
@80_zach @IanWright0 @SkySports What’s your problem mate. You wouldn’t have been in favour had this pandemic happened any of the previous 30 years. If you don’t like my responses why comment to me in the first place.
-
Lee Halbert
(@leehal) reported
from
Durham, England
@SkyHelpTeam A thumbs down for that ‘added’ feature!
-
Kirst
(@OohAwful) reported
from
Sunderland Bridge, England
@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
-
Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
-
Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
Why won’t you fix my sky box @SkyHelpTeam we pay you a fortune a month and because we ain’t in a high risk group you won’t speak to us! Time and time again we lose signal. This isn’t good enough.
-
Anthony A Dalzell
(@Tdal1369) reported
from
Washington, England
@SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
-
shaun smith
(@tempersmith) reported
from
Gateshead, England
Awful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday
-
Paul Doolan
(@DoolanPd) reported
from
Durham, England
@SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.
-
Will
(@wjc_14) reported
from
Durham, England
It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.
-
Will
(@wjc_14) reported
from
Durham, England
The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡
-
Nigel Simpson
(@S1mpson) reported
from
Durham, England
@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Samuel Gillespie
(@sgillespie81196) reported
@SkyHelpTeam We've had two engineers run tests and said it's awfully slow but no conclusive answer or diagnosis. It's always been at least 40mb below what is paid for but now its disconnection after disconnection
-
𝓾𝓶𝓼
(@xx_umama) reported
@SkyUK fix your damn wifi
-
tower1919
(@tower19191) reported
@SkyHelpTeam Having trouble with landline phone in FY2 area, could anybody help or check the line for me, please? Thank you.
-
tower1919
(@tower19191) reported
@SkyHelpTeam Thank you for getting back to me. Think it may be an issue with my phone rather than the line, but will be in touch again if things are not resolved. Thank you.
-
hoppy9999
(@hoppo1000) reported
@SkyUK can I live chat to cancel some services. I really can't be bothered phoning overseas call centre
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Lizzi Santos
(@lizziefsc) reported
@SkyUK have contracts, ending over the next few months... I will be advising them to take there business to a more reliable company that want help! Ps I manage 3 of those accounts . So I'll be searching for new contacts. Thank you and good bye @SkyUK
-
Tristan
(@Lsimmonds49) reported
@SkyUK Your WiFi is shocking 😡 bloody slow asf most things ain’t even loading properly past few days now you still ain’t bothered to fix the dam problem
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Chris
(@CROACH10) reported
My Broadband is down but the your test says my connection is up and running, can’t talk to anyone online or anyone over the phone @SkyHelpTeam
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Jason Puddephatt
(@puddy73) reported
@VanessaStAlbans My Mum had this problem on the land line and some did get her to sign up for unnecessary direct debits. Since signing up for @SkyUK shield where every caller has to announce unless on a whitelist - the problem has reduce massively.
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HDMR Central
(@HdmrCentral) reported
@Emms_hart @SkySports I’m muting that crap had to endure hull got new owners talk last time sky can do one lol