Sky outages and service status in Durham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Durham, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received Apr 22, 1:02 AM GMT+1.
- Internet (60%)
- TV (20%)
- Phone (20%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Durham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Sky
Sky is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Durham, England
The most recent Sky outage reports came from the following cities: Washington, Sunderland, Newton Aycliffe, Chester-le-Street, Durham, and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Washington
|
Internet | 2 days ago |
|
Washington
|
Phone | 10 days ago |
|
Sunderland
|
Internet | 12 days ago |
|
Newton Aycliffe
|
Internet | 20 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Danielle Smith 💙 (@smudge79) reported from Marley Hill, England@SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?
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Will (@wjc_14) reported from Sunderland, England@SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.
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Hannah Parsonage (@TheatreTots_NE) reported from Sunderland Bridge, England@EXPATTERNS1 @SkyHelpTeam I am having the same problem...is it an outage in the area?
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Michael Lane (@MichaelLane15) reported from Seaham, England@theawayfans Got to wait until tomorrow thanks to #skysports stupid KO time as well!
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Trid (@TrevorRidley) reported from Sunderland, England@Designer_Ross @SkyHelpTeam My contract ends next month and I’m done with them. It’s been terrible
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Steve Wallwork (@stevewallwork) reported from Annfield Plain, EnglandCan someone @SkySports tell me why we are never referred to as Newcastle United any more. It’s our name, in case you forgot.
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stephen trotter (@stephen26273) reported from Washington, EnglandWhy do @SkySports always get boring **** has-been footballers in the studio? That villa player who always sticks up for bruce , forgot his name , so irrelevant #nufc @NUFC
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Tracy Maudsley (@tracycyprus) reported from Birtley, England@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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Ciarán (@farrenciaran) reported from Whickham, EnglandThanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.
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Andrew (@a_scotty1892) reported from Annfield Plain, EnglandAbysmal service from @SkyHelpTeam 6weeks from signing up still no broad band over 15hrs spent on phone, 6days wasted waiting for openreach engineer not to turn up. Waited over a week for sky to call me to progress bridge case and still nothing... #sky #skybroadband
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James 🇬🇧 (@Jamiefozz92) reported from Dunston, EnglandI have no idea who this speed kid is. But can you imagine in the early 2000’s giving a tit like that air time. He’d be shunned. Never seen again. It’s utterly embarrassing that @SkyFootball are giving him airtime. Even after insulting Man United greats!! #skysports
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Alfresko (@Alfresko3) reported from Langley Park, England@SkyUK Sky is crap. Same adverts over and over and over zzzzź.
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sarah hunter (@sarahhunter25) reported from Durham, England@SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah
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David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England@SkyUK have put their prices up, both for broadband and TV mid contract, can I cancel because they have done this, or am I stuck with them until the end of the contract?
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Nigel Simpson (@S1mpson) reported from Durham, England@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
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CycleTourLeader (@cycletourleader) reported from Witton Gilbert, England@SkySports Total disrespect for #NHS & other #frontlineworkers coming out with a stupid excuse like that. #Footballers don’t know what running on empty really is.
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Meryl Levington (@EnterpriseMeryl) reported from Durham, England@SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?
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Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England@SkyHelpTeam Can you send an engineer to find out why ( everyday) the main Q box loses signal? Seriously every day! It’s taken 3 hours to get this to reconnect. Surely that’s unacceptable ?
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from East Rainton, England@SkyHelpTeam Yes all the devices that are connected to it are having issues
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philsy (@philwalton2) reported from Gateshead, England@SkySports That's next June for ***** sake! If this **** is still about were well ******!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kate (@Holliebear80) reportedNever had an issue with Sky but this last few weeks they’re testing my patience. @SkyHelpTeam wanna tell me why you think you’re charging £41 for early mobile termination when the number that was cancelled belonged to my Dad …. Who died 6 weeks ago and you were told this!!!
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Sam (@SamCosham) reported@jammierooroo @SkyUK The same company who demanded they speak to the account holder to cancel a subscription.. yet he was 5ft under in a box in lots of pieces, they didnt seem to grasp that fact.. 😬
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Winston Smith (@kinlochleven7) reported@jammierooroo @SkyUK Amazing in our age of technology that cancelling Sky packages cannot be done online. I can add packages online but cannot cancel them. Speaks volumes
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Baz Edmondson (@bazedmondsonuk) reported@SkySports Meanwhile, what is it now, 130+ charges? It's a joke, as is anyone associated with that filth of a club. Imagine actually choosing to support them! The lack of a moral compass blows my mind. Insert delusional "cry more", "salty" etc etc, low IQ 'in defence of', comments below 👇🏼
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Den (@rustyshaft12) reported@jammierooroo @SkyUK Put a complaint in and ask for the call to be reviewed. You have to tell them you raising a complaint or otherwise they will ignore it
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GGciaobella (@GGCiaobella) reported@jammierooroo @SkyUK yes same as my elderly neighbour because he doesn’t have an email address they charge him a further 30£ extra a month and still can’t get his new sky box and recording woking properly .. rang back and no one could help him solve this .. disgusting service for the elderly 😡
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TheFluffster1 (@TheFluffster1) reported@jammierooroo @SkyUK Do take a look at the distance selling regulations under the Consumer Rights Act if needs be. There's a right to cancel within 14 days. Sky should be fully aware of this.
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Mark Smith (@mbsmith1980) reported@Chels_HQ @SkySports Itd cost spreading, they know what thry are doing there. The problem is after that.
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Thomas O'Duffy (@ThomasODuffy) reported@jammierooroo @SkyUK @EE UK charges a 99p/minute "connection fee" on mobile if you call a 0845 number, which includes many forms of customer service, on top of the 1 to 7p cost of calling an 0845 number. There is absolutely no justification for such predatory and greedy pricing which disproportionately older citizens or people on lower income.
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Albion Smudge (@AlbionSmudge) reported@albionroar @AndyMitten3 @SkySports Just unbelievable the bias. Never mentioned us at all in any clip I’ve seen!