Sky

Sky Outage Report in Durham, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Durham, England 11/23/2025 14:40

November 23: Problems at Sky

Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Durham, England

The most recent Sky outage reports came from the following cities: Gateshead, Sunderland, Consett, Boldon Colliery, Chester-le-Street, Durham and Bishop Auckland.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Internet
United KingdomSunderland TV
United KingdomSunderland Wi-fi
United KingdomConsett Internet
United KingdomBoldon Colliery TV
United KingdomChester-le-Street Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • DoolanPd Paul Doolan (@DoolanPd) reported from Durham, England

    @SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man

  • gilhespy_james James Gilhespy (@gilhespy_james) reported from Seaham, England

    @ian_brown_jnr @SkySports He’s been dreadful never seen him play well. Be lucky to get 15m for him

  • wal78 Wallace Mather (@wal78) reported from Sunderland Bridge, England

    @SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.

  • wjc_14 Will (@wjc_14) reported from Sunderland, England

    @SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.

  • gemma_donohue16 gemma donohue (@gemma_donohue16) reported from Dunston, England

    @SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks

  • Meldrum_10 Craig meldrum (@Meldrum_10) reported from Gateshead, England

    @SkySports Newcastle match on Main Event no crowd noise my kids have heard more bad language off me 🙀🙀🤔🤔 than they do sitting in Gallowgate end 🙈🙈

  • philwalton2 philsy (@philwalton2) reported from Gateshead, England

    @SkySports That's next June for ***** sake! If this **** is still about were well ******!!

  • peteroliver18 Peter Oliver (@peteroliver18) reported from Washington, England

    @SkyHelpTeam Hi the Internet connection is not working in the Washington area

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam We do this on a daily basis! My wife is practically a sky engineer! Self taught. There’s no signal so it says. We rang to get help as all we normally do fails. You then pied us off on the phone for not being high priority

  • Tdal1369 Anthony A Dalzell (@Tdal1369) reported from Washington, England

    @SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    Why won’t you fix my sky box @SkyHelpTeam we pay you a fortune a month and because we ain’t in a high risk group you won’t speak to us! Time and time again we lose signal. This isn’t good enough.

  • wjc_14 Will (@wjc_14) reported from Durham, England

    The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡

  • iramshaw Ian (@iramshaw) reported from Sacriston, England

    @primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    Awful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday

  • leehal Lee Halbert (@leehal) reported from Durham, England

    @SkyHelpTeam A thumbs down for that ‘added’ feature!

  • wjc_14 Will (@wjc_14) reported from Durham, England

    It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam Can you send an engineer to find out why ( everyday) the main Q box loses signal? Seriously every day! It’s taken 3 hours to get this to reconnect. Surely that’s unacceptable ?

  • Nobbysafc Paul Noble (@Nobbysafc) reported from Sunderland Bridge, England

    @SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?

  • EthanOsafc Ethan Oneil (@EthanOsafc) reported from Durham, England

    @SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • smartinaus1975 Steve (@smartinaus1975) reported

    Why do the @SkySports golf commentators keep saying. “Apologies if you heard any bad language” no I didn’t and for Gods sake it’s 2148 on Saturday evening! Who cares! Muppets @Ajm1969ason @NickDougherty5

  • best4x4xfar Ian Clark (@best4x4xfar) reported

    Unfortunately @SkyHelpTeam hasn't come to any help in resolving issues , referred us back to starting point again #magicroundabout so wifi and route not"Fit For Purpose"sky taking money for nothing @BBCWatchdog evidence available.Only wanted quality broadband follow for updates

  • MrAdamwood Adam Wood (@MrAdamwood) reported

    @SkyHelpTeam Is this why everyone’s bill are going up? Why don’t you just consentrate on making the sky boxes record programs that change times or record the second half of a film that’s broken for a naff advert 🙄

  • MarkLNewton1 Mark Newton (@MarkLNewton1) reported

    @SkyHelpTeam Oh & a follow up to my earlier tweet. I’ve had £15 added to my bill for a service call. The last time I had an engineer visit was in January when you failed to send me a new box as promised & Sky sent the engineer. I didn’t request it so please refund the £15 now 😡

  • whitfield_riley Clare Whitfield (@whitfield_riley) reported

    @8gzd8k76nM @SkyHelpTeam I know I’m not meant to ‘feed the troll’ but you seem to be particularly active in this space and I’m a customer who trying to recoup the costs incurred and experience respect via decent customer service. If you are affiliated can you be transparent. Or do you just enjoy it?

  • Sulaco68 Simon ⚒🇬🇧🇪🇺🏴‍☠️⚒🕹⛄️ (@Sulaco68) reported

    @SkyUK I am a 30 year customer of yours with all packages TV , Broadband and mobile please stop advertising on @GBNEWS you are supporting a Hate channel

  • jordan_1280 Jordan (@jordan_1280) reported

    @Apple your customer service is a complete disgrace, I claimed my 6 month free trail from @SkyUK for @AppleTVPlus and then get charged but I cannot claim a refund because I will then loose the 6 month offer absolute disgraceful service by both companies.

  • 8gzd8k76nM Paul (@8gzd8k76nM) reported

    @Vikkelspies @SkyHelpTeam Sounds like its a complicated issue that requires a specialist back-office team to resolve. I’d just wait for them to fix the problem rather than badgering and pestering agents who can’t do anything for you and who are at no fault. Just get a replacement PAYG SIM in the meantime

  • J3ffWode J3ff (@J3ffWode) reported

    @SkyUK You've no problem advertising on channels that threaten that safety though do you?

  • MarkCoffin14 Mark Coffin (@MarkCoffin14) reported

    Is anyone else enjoying the "Lance Stroll F1 Show brought to you by SkySports?" I've never seen a mediocre pay driver get so much attention in my years of watching F1...