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Sky outages and service status in Durham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Durham, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • 40% Internet (40%)
  • 20% Wi-fi (20%)
  • 20% TV (20%)
  • 20% Phone (20%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 9: Problems at Sky

Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Durham, England

The most recent Sky outage reports came from the following cities: Stanley, Sunderland, Washington, Newton Aycliffe, Chester-le-Street, and Durham.

CityProblem TypeReport Time
Stanley Wi-fi 12 days ago
Sunderland TV 14 days ago
Washington Internet 18 days ago
Washington Phone 25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.

  • Dankendal93
    Dan Kendal (@Dankendal93) reported from Sunderland Bridge, England

    @SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?

  • the_real_ivo
    David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @SkySports Should have give him a testimonial for his service to the club

  • slapnuts316
    Slappy (@slapnuts316) reported from Washington, England

    @SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.

  • MARKGLEAVE8892
    MARK GLEAVE (@MARKGLEAVE8892) reported from Sunderland Bridge, England

    @SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment

  • MichaelLane15
    Michael Lane (@MichaelLane15) reported from Seaham, England

    @theawayfans Got to wait until tomorrow thanks to #skysports stupid KO time as well!

  • Nobbysafc
    Paul Noble (@Nobbysafc) reported from Sunderland Bridge, England

    @SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?

  • Monsieur_Ginger
    Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam So you asked me to PM you and you just advise calling the customer service number again? Take a bow sky, you have failed to support for a 5th time!

  • Chris_p18
    Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports Thankfully, we'll never have to find out... thanks to top clubs not wanting to waste time and money on past it dinosaurs

  • _katie_c
    Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England

    @SkyHelpTeam Is there any update on when this issue will be resolved. I've had to use a days annual leave for today as I'm unable to work from home with no Internet?

  • smudge79
    Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?

  • jonridley87
    Jon (@jonridley87) reported from Hetton-Le-Hole, England

    Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man

  • TrevorRidley
    Trid (@TrevorRidley) reported from Sunderland, England

    @Designer_Ross @SkyHelpTeam My contract ends next month and I’m done with them. It’s been terrible

  • philwalton2
    philsy (@philwalton2) reported from Gateshead, England

    @SkySports He's seen enough, getting beat at home to Leeds!!! God help us!! #BRUCEOUTNOW

  • farrenciaran
    Ciarán (@farrenciaran) reported from Whickham, England

    Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.

  • Chubfubbler
    Dean Lamb (@Chubfubbler) reported from Washington, England

    @SkySports That hand on the desk thing is irritating as **** like!

  • ScooterRiderFMX
    🏳️‍🌈 #ImArnieWhoAreYou? 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?

  • gre3ny6
    John Green Jr (@gre3ny6) reported from Washington, England

    @SkyHelpTeam why can’t I forward spam text messages to 7726 like you can with every other network ?

  • wal78
    Wallace Mather (@wal78) reported from Sunderland Bridge, England

    @SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.

  • BlueboyPotts
    rob potts (@BlueboyPotts) reported from Seaham, England

    @ianbohensbeta @SkyHelpTeam we have now had sky broadband since last February..and have not had one interruption to the service...much better than bt...

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • WilliamReidBoyd
    WilliamReidBoyd (@WilliamReidBoyd) reported

    @SkySports Court hopping your tennis coverage again. Do you have something against your subscribers simply sitting down and enjoying a match? Get rid of whoever is resonsible for this.

  • GreyJ8181
    GreyJ (@GreyJ8181) reported

    @RealKintero @SkySports Are you not describing CR7 ? Didn’t he ave a problem then because your defence and midfield was decent. You have maybe 4 good players and then a lot of average mid table players. Tell him he’s welcome at Arsenal

  • AzizHarold
    GunnerEvenNextLife (@AzizHarold) reported

    @LiamCrook1 @centregoals @SkySports And remember Arteta when he came in fans were shouting Kronkes out. Arteta stopped that movement he gave the kronkes the club back and u think they will sit down and listen to some few fans calling for him to go? Is a big loss for the owner and the club for Arteta to go right now

  • unrandomrants
    Randomrants (@unrandomrants) reported

    @givenkn04 @SkySports Do you know players only get about 20% of the revenue that is generated in a grand slam? Thats the problem, stupid

  • iamCaptainLuke
    ☺️Omo Baba Nepa⚡️ (@iamCaptainLuke) reported

    @SkySportsPL You SkySports are so awful. You kept bringing on this guy to keep ridiculing Arsenal and saying all sort of nonsense about them week in week out, to prove what point or for what reason exactly... you have never brought in anyone to do this same thing to other clubs in the league

  • SirVondia
    Vondia (@SirVondia) reported

    @SkySports **** all this just let only the nr. 1&2 of every country compete in de CL. Or just change the name of the tournament this has nothing to do with champions anymore.

  • brokinsolz
    hidden name (@brokinsolz) reported

    @empireofthekop @SkySports How can he solve the problem when he is the problem

  • Oluamber
    Antony (@Oluamber) reported

    @talkSPORT @SkySports @NOW I have known this for a while this guy doesn’t like Arsenal he never says anything good about us.

  • Corrky_
    Corrky (@Corrky_) reported

    @F1Media @SkyGroup @SkySports This also means no F1 TV and all its perks. Worst possible outcome for viewers.

  • HaddTennisFan
    GA (@HaddTennisFan) reported

    @SkyHelpTeam I cant turn on Sky TV it seems on my Smart TV, and I’ve got a flashing Q on my Sky Box. I’ve already powered off completely and on again and it didn’t work. What is the issue then, and how can I fix it?