Sky Outage Report in Durham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Sky
Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Durham, England
The most recent Sky outage reports came from the following cities: Sunderland, Gateshead, Bishop Auckland, Washington, Stanley, Durham, Newton Aycliffe, Spennymoor, Crook, Shildon, Peterlee, Boldon Colliery, Chester-le-Street and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
TV | |
| Gateshead |
Internet | |
| Gateshead |
Internet | |
| Bishop Auckland |
Internet | |
| Sunderland |
TV | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Alan
(@alsandal39) reported
from
Whickham, England
@SkyHelpTeam I have already signed in to see what is offered, I am being offered BT sport at an extra £25 per month on top of the £28 I already pay for Sky Sports as a thanks for being a customer for nearly 15 years whereas a new sports customer gets them both for £35 per month
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Veterans Response CIC
(@VeteransR) reported
from
Sacriston, England
@SkySports As a sky customer are you refunding the sky sports fee to your customers as the main reason I subscribe is for football there for the contract is now nil & void 🤔
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.
(@SEAMONKEYOO7) reported
from
Willington, England
@SkyUK Could you pls stop confusing your customers eg Ripping of full paying Sky paying customers with “SkyStore” rentals 😤. Why can’t a full paying customer watch a rental on a tv that doesn’t have that random app. 🧐
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LeeTheMag
(@LeeTheMag) reported
from
Whickham, England
@skysports giving a big **** you to @wwe and not showing smack down live tonight
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Caroline Smith
(@seilpup) reported
from
Rowlands Gill, England
@SkyHelpTeam @skytv Help!! I am not the only customer having this issue.
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Daniel Sleeth
(@danielsleeth) reported
from
Dunston, England
@SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately
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Lennon Campbell
(@CampbellLennon) reported
from
Coundon, England
@TC38534491 @amo_a_los_Leeds @rgardom1 @SkySports I support a club who are staying up regardless of what happens with this season but we probably won’t push on any further. Literally mid table and even I think the season should resume - I’ve paid into this season, traveled away, I haven’t for next. 19/20 deserves a conclusion.
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ً
(@iEddsyy) reported
from
Durham, England
@ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf
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Lennon Campbell
(@CampbellLennon) reported
from
Coundon, England
@amo_a_los_Leeds @TC38534491 @rgardom1 @SkySports So they can use the “you only care about it because your teams doing well” argument against you they’ll never admit that voiding a season is actually in their own interests because they’d have no argument. The fact they all support the same teams is no coincidence
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Cpat
(@ub40eboney) reported
from
Bishop Auckland, England
@leerobson23 @SkyUK But we could send out a engineer who will say it's fine and we'll charge you a shit load. Luckily virgin fibre is offered here now so see if that fixes it
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Ellis
(@EllisLandreth1) reported
from
Sunderland Bridge, England
@SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason
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Darren Short
(@daz26172) reported
from
Sunderland, England
@SkySports Against all of the money they have made & the whole picture of the situation everyone is in...... they need to get a grip on reality this type of media is what feeds the negativity in the world of football. Never mind what you might loose be grateful for what you have
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Wez
(@W3z) reported
from
Sunderland Bridge, England
@SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.
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OfficialMickTee
(@Tullic) reported
from
Chester-le-Street, England
@SkyHelpTeam is there another problem with Sky emails. Cant access it with password!
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Cpat
(@ub40eboney) reported
from
Bishop Auckland, England
@leerobson23 @SkyUK Aye it's not their problem cause they are getting money and pie people off with that bs. It's been same everywhere I've lived mate here, Leam, Deckham, Fawdon and Kenton bar. Sky broadband is the one constant in it all. I've spoke to them loads all I ever get is "it looks fine"
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Kevin Draisey
(@kevindraisey) reported
from
Newton Aycliffe, England
Post #TOTCHE match discussion and @GNev2 absolutely spot on about the problem of racism again, and Sky compel host to announce that his views are not that of @SkyUK. Astonishing, Gary should be supported not disowned!
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Lesley Wheatley
(@strizley7) reported
from
Tanfield, England
@crimlawuk @GNev2 And a terrible response on behalf of @SkySports
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joseph mains
(@mainsey8) reported
from
Washington, England
Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later
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mackem gazza
(@thedoctor_84) reported
from
Sunderland Bridge, England
@SkyHelpTeam am wondering if there is any problems with internet connections in Sunderland. I’ve tried resetting my hub 3 times and still no luck
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Dr Peter Hoare ⌬
(@PHoare1963) reported
from
Sacriston, England
@BenjaminDBarker @Ravens @Saints @SkySportsNFL @SkySports As long as it isn’t the New England Cheaters, I frankly don’t give a damn! Neither of my teams have made the playoffs (again🙄). #GoFins #GoBroncos
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Wild
(@AnthonyWild13) reported
@SkyHelpTeam Yeah you are right it’s very frustrating, pay for a service that people rely on and then when the service is down you leave us in the dark, don’t provide any answers or solutions and simply blame someone else 🤔🤔
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James Lever
(@James_D_Lever) reported
@skyhelpteam no internet access in se27 since Saturday evening due to an "outage in my area". Several people on my street (including me) have reported it and told a technician is looking in to it. Still no service going into the 4th day. when will the problem be sorted please?
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Michael Hewitt
(@MadMickH) reported
@SkyHelpTeam I live in Washington and still have no broadband - do you have a time scale when service will be restored?
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Pro Northern Monkey 🐒🐝🛵
(@Beamishphotos) reported
@gillg29 @SkyHelpTeam Did they say what the issue was?
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Scott Morris
(@MoSco121319) reported
@SkyHelpTeam Thanks - I’ve managed to get an engineer to come out tomorrow after calling your service centre. There is an issue, as I checked the below link
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Nevaeh Wax Melts
(@NevaehWax) reported
@SkyHelpTeam Any update? Phone and broadband still down. Will this continue tomorrow? Let me know so I can find somewhere else to work from. Thanks.
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⚪️❤️SarahR❤️⚪️
(@SAFCSarahFTM) reported
@SkyHelpTeam Can’t connect because of the outage that seems to be forgotten about…
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GeordieMag
(@Only1GM79) reported
@PringleChris @SkyHelpTeam @NUFC Thats the only thing that stopped me getting Sky Glass.... Screwed if internet dies or they have issues.
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Christine
(@AsYouWere) reported
@SkyHelpTeam any word on the outage in NE38? It’s been off since 10pm last night.
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Jade Cowen
(@jade_cowen) reported
@SkyHelpTeam I haven't had any network connection on my sky mobile for about 24 hours now. I have restarted phone, checked updated etc. but nothing. Help please as can't do anything when not on WiFi!