Sky

Sky Outage Report in Durham, England

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The latest reports from users having issues in Durham come from postal codes DH1.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Durham, England 11/24/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Durham, England

The most recent Sky outage reports came from the following cities: Durham, Gateshead, Sunderland, Consett, Boldon Colliery, Chester-le-Street and Bishop Auckland.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham Internet
United KingdomGateshead Internet
United KingdomSunderland TV
United KingdomSunderland Wi-fi
United KingdomConsett Internet
United KingdomBoldon Colliery TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • peteroliver18 Peter Oliver (@peteroliver18) reported from Washington, England

    @SkyHelpTeam Hi the Internet connection is not working in the Washington area

  • wjc_14 Will (@wjc_14) reported from Sunderland, England

    @SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.

  • Nobbysafc Paul Noble (@Nobbysafc) reported from Sunderland Bridge, England

    @SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?

  • EthanOsafc Ethan Oneil (@EthanOsafc) reported from Durham, England

    @SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.

  • iramshaw Ian (@iramshaw) reported from Sacriston, England

    @primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball

  • gemma_donohue16 gemma donohue (@gemma_donohue16) reported from Dunston, England

    @SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks

  • Chubfubbler Dean Lamb (@Chubfubbler) reported from Washington, England

    @SkySports That hand on the desk thing is irritating as **** like!

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam is there an issue with broadband in the TS21 area?

  • slapnuts316 Slappy (@slapnuts316) reported from Washington, England

    @SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.

  • lcdB0Xing Chris (@lcdB0Xing) reported from Gateshead, England

    Some softcock just been on skysports saying liverpool should go easy on villa’s youngsters. Give over with that crap

  • gilhespy_james James Gilhespy (@gilhespy_james) reported from Seaham, England

    @ian_brown_jnr @SkySports He’s been dreadful never seen him play well. Be lucky to get 15m for him

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.

  • Monsieur_Ginger Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam Nope. I had to hang up.

  • the_real_ivo David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @SkySports Should have give him a testimonial for his service to the club

  • EnterpriseMeryl Meryl Levington (@EnterpriseMeryl) reported from Durham, England

    @SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?

  • Monsieur_Ginger Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam Nothing more to add? Just as useless as your call centre! Below par service despite collecting 100s each month for years - wonderful.

  • DarrenReeve7 Darren Reeve (@DarrenReeve7) reported from Sherburn Hill, England

    Are you having problems with UHD @SkySports ???

  • wal78 Wallace Mather (@wal78) reported from Sunderland Bridge, England

    @SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • cupcakejaney Jane Anderson (@cupcakejaney) reported

    @SkyHelpTeam Hi Sky, we’ve done this already. We’re on some repeat call process from some fraudsters, every call is routed through a different number - nothing you’ve provided so far is any help and you don’t seem to understand the issue or how infuriating it is to be repeatedly called hourly

  • RhinofootballF RhinofootballFC (@RhinofootballF) reported

    @SkyHelpTeam What for the 6th time.. everyone I have spoke to has said the same, im a valid customer don’t want to lose yoh blah blah. We will get back to you in 24/48 hours never do. I have to send my skyQ box back too still haven’t received the box to send it back In that was over a month.

  • LyndseyRaff Lyndsey Rafferty (@LyndseyRaff) reported

    Hi @SkyUK - having connection issues, online assistance tells me that my line needs optimised, I've tried this 3 times already. The phone help line doesn't connect me to speak to someone and directs me back to the website. How can I speak to someone about this? #WIFIproblems

  • Callum_Tomson Callum Tomson (@Callum_Tomson) reported

    @AttackingGoalie @SkySports stupid ****

  • SamDerSinger Samantha B (@SamDerSinger) reported

    Is there someone that I can speak to from @SkyUK I’m paying for extra channels that don’t work due to satellite issues and I’m constantly given vague instructions from a robot. I need to speak to someone

  • raoulandtheking Martyn Bardwell (@raoulandtheking) reported

    @SkyHelpTeam our internet has gone down earlier this morning and I can’t reconnect

  • TonyMellor6 Tony (@TonyMellor6) reported

    @SkySports **** the football show right off !! 😡😡😡so boring !!

  • KatyCresner Katy Cresner (@KatyCresner) reported

    @SkyHelpTeam I can’t get a sky engineer until 13th Jan, so no Xmas tv for me over the festive season. I don’t think this is good enough and terrible customer services for someone that lives alone #lonelychristmas

  • MissES1 Emma Strachan (@MissES1) reported

    @SkyUK how long should I wait for a call back that was supposed to happen yesterday regarding a complaint on our account?

  • cupcakejaney Jane Anderson (@cupcakejaney) reported from High Wycombe, England

    Hello @SkyHelpTeam another day of nuisance calls all being routed through different numbers so your shielding service won’t work - any suggestions? They know we have Sky as they claim to be from Sky technical department. Trying to do my job & the phone rings repeatedly, not on!