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Sky outages and service status in Durham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 3 outage signals in the last 24 hours around Durham, including 3 direct reports.
  • The most common problems reported in this area mention TV, Phone, and Internet.
  • The most recent signal from this area was received Aug 14, 8:57 PM GMT+1.
  • 43% TV (43%)
  • 29% Phone (29%)
  • 14% Internet (14%)
  • 14% Wi-fi (14%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Durham, England

The most recent Sky outage reports came from the following cities: Bishop Auckland, Shildon, Newton Aycliffe, Sunderland, Chester-le-Street, Stanley, and Consett.

CityProblem TypeReport Time
Bishop Auckland TV 3 hours ago
Shildon Internet 5 hours ago
Newton Aycliffe TV 10 hours ago
Sunderland Phone 1 day ago
Newton Aycliffe Phone 3 days ago
Chester-le-Street TV 7 days ago

Nearby cities with recent reports

Newton Aycliffe

2 recent signals

10 hours ago
Bishop Auckland

1 recent signals

3 hours ago
Shildon

1 recent signals

5 hours ago
Sunderland

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • thedoctor_84
    mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam I messaged on Saturday about my tv signal being down. Coming and going. Thought it might have been the weather. It’s now Monday and it’s still the same. It’s cooler here today so can’t be the heat

  • wjc_14
    Will (@wjc_14) reported from Sunderland, England

    @SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.

  • the_real_ivo
    David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @SkyUK have put their prices up, both for broadband and TV mid contract, can I cancel because they have done this, or am I stuck with them until the end of the contract?

  • EnterpriseMeryl
    Meryl Levington (@EnterpriseMeryl) reported from Durham, England

    @SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?

  • Monsieur_Ginger
    Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam You have once again failed to support or help me! .

  • _katie_c
    Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England

    @SkyHelpTeam Is there any update on when this issue will be resolved. I've had to use a days annual leave for today as I'm unable to work from home with no Internet?

  • WinshipRichard
    Richie Winship (@WinshipRichard) reported from Gateshead, England

    This lot on sky givi g it large about cabbage heed ffs He's a good bloke, He's on 1000 games, Let him have his 1000 games, He's had no money. **** off @SkySports he's got us 2nd bottom you fools. #bruceout #NUFC

  • DarrenReeve7
    Darren Reeve (@DarrenReeve7) reported from Sherburn Hill, England

    Are you having problems with UHD @SkySports ???

  • Stevenkidd87
    Steve Kidd (@Stevenkidd87) reported from Sunderland, England

    @CanceloCuIture @SkySports My bad, I can’t see properly through these rose tinted glasses.

  • EthanOsafc
    Ethan O’Neil (@EthanOsafc) reported from Durham, England

    @SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY

  • davePnixon91
    Northen Dave (@davePnixon91) reported from Consett, England

    @VerityHarper0x0 @SkySports Sure. I'd normally just say good day But you can go **** yourself tbh 👍 and ill block you which I don't do to many but your just out to entaginise by the looks...

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam Yes all the devices that are connected to it are having issues

  • JamesLaurence_
    JamesHunter (@JamesLaurence_) reported from Gateshead, England

    @SkyHelpTeam any update on the low fell connection outage? Thanks :)

  • MandyRowntree
    Mandy Rowntree (@MandyRowntree) reported from Washington, England

    @SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night

  • Monsieur_Ginger
    Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam Nope. I had to hang up.

  • TrevorRidley
    Trid (@TrevorRidley) reported from Sunderland, England

    @Designer_Ross @SkyHelpTeam My contract ends next month and I’m done with them. It’s been terrible

  • thedoctor_84
    mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am having signal problems. Am wondering if the current heatwave has anything to do with that or any known problems in Sunderland area

  • Doddsy9
    Doddsy (@Doddsy9) reported from Stanley, England

    @SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.

  • TemporaryCarpet
    Jason the Furloughed 🇪🇺 (@TemporaryCarpet) reported from Gateshead, England

    @SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Darren_Tay1
    Darren Tay (@Darren_Tay1) reported

    @cxdi55 @skytv @SkyHelpTeam Best thing you can do is change provider every 2 years, you get all the latest equipment, new customer prices, you just have to play them at their own game, loyalty gets you nowhere these days.

  • IanKelly1987
    Ian kelly (@IanKelly1987) reported

    @cxdi55 @skytv @SkyHelpTeam Just cancel it

  • Metal_Rebel
    Metal_ Rebel 〓〓 (@Metal_Rebel) reported

    @cxdi55 @skytv @SkyHelpTeam Mine jumped to £104 a month! We had sports and movies, cut out the moves, but still expensive, but we have also had non stop problems with the Q box ever since.

  • ViAlcantra
    ViAlcantra (@ViAlcantra) reported

    @cxdi55 @skytv @SkyHelpTeam Same situation as you are ive been with Sky for a long time and renewal is shocking. Im loyal customer but they have been disloyal and im moving away from them nkw

  • NiftyNick4
    Chippy (@NiftyNick4) reported

    @cxdi55 @skytv @SkyHelpTeam Leave, I did, went to Vodofone and have never looked back. Sky are robbing bastards

  • Oscarsaurus
    Oscar (@Oscarsaurus) reported

    @cxdi55 @skytv @SkyHelpTeam I had the same problem and spent about 2 hours on live chat with them because I'm a stubborn ***. Got them to reduce the price to what it would be for a new customer by telling them that if they didn't honour the price I would be switching providers immediately.

  • VillageTaker
    「Baldton Greyjoy 🏆」 (@VillageTaker) reported

    @hanx3sports @eurofootcom @SkySports He had like 1 bad game and he's still young and coachable. Saliba gonna miss months and you can't give all his minutes to Mosquera, it's smart, but let's see if it actually happens

  • bedworthbcfc
    BedworthBlueNose (@bedworthbcfc) reported

    @AGrueller @SkySports Bloke is awful

  • AJ_BHAFC
    AJ (@AJ_BHAFC) reported

    @cxdi55 @skytv @SkyHelpTeam They’re garbage. Got the date we can give 30 days notice on the calendar for later this year.

  • seanwithers
    cupid12 (@seanwithers) reported

    Can we please have an update to when we can expect the service we are currently paying for to be working (broadband WiFi) been down since Wednesday around midnight. @SkyHelpTeam