Sky

Sky Outage Report in Durham, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Durham come from postal codes DH1.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Durham, England 01/14/2026 18:55

January 14: Problems at Sky

Sky is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Durham, England

The most recent Sky outage reports came from the following cities: Spennymoor, Sunderland, Durham, Newton Aycliffe, Bishop Auckland, Gateshead, Crook, Washington, Shildon, Stanley, Peterlee, Boldon Colliery, Chester-le-Street, Seaham and Consett.

Loading map, please wait...
City Problem Type Report Time
United KingdomSpennymoor Phone
United KingdomSunderland Internet
United KingdomDurham TV
United KingdomNewton Aycliffe TV
United KingdomSunderland Internet
United KingdomBishop Auckland TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • alsandal39 Alan (@alsandal39) reported from Whickham, England

    @SkyHelpTeam I have already signed in to see what is offered, I am being offered BT sport at an extra £25 per month on top of the £28 I already pay for Sky Sports as a thanks for being a customer for nearly 15 years whereas a new sports customer gets them both for £35 per month

  • VeteransR Veterans Response CIC (@VeteransR) reported from Sacriston, England

    @SkySports As a sky customer are you refunding the sky sports fee to your customers as the main reason I subscribe is for football there for the contract is now nil & void 🤔

  • LeeTheMag LeeTheMag (@LeeTheMag) reported from Whickham, England

    @skysports giving a big **** you to @wwe and not showing smack down live tonight

  • danielsleeth Daniel Sleeth (@danielsleeth) reported from Dunston, England

    @SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately

  • CampbellLennon Lennon Campbell (@CampbellLennon) reported from Coundon, England

    @TC38534491 @amo_a_los_Leeds @rgardom1 @SkySports I support a club who are staying up regardless of what happens with this season but we probably won’t push on any further. Literally mid table and even I think the season should resume - I’ve paid into this season, traveled away, I haven’t for next. 19/20 deserves a conclusion.

  • thedoctor_84 mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am wondering if there is any problems with internet connections in Sunderland. I’ve tried resetting my hub 3 times and still no luck

  • ub40eboney Cpat (@ub40eboney) reported from Bishop Auckland, England

    @leerobson23 @SkyUK Aye it's not their problem cause they are getting money and pie people off with that bs. It's been same everywhere I've lived mate here, Leam, Deckham, Fawdon and Kenton bar. Sky broadband is the one constant in it all. I've spoke to them loads all I ever get is "it looks fine"

  • ub40eboney Cpat (@ub40eboney) reported from Bishop Auckland, England

    @leerobson23 @SkyUK But we could send out a engineer who will say it's fine and we'll charge you a shit load. Luckily virgin fibre is offered here now so see if that fixes it

  • EllisLandreth1 Ellis (@EllisLandreth1) reported from Sunderland Bridge, England

    @SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason

  • PHoare1963 Dr Peter Hoare ⌬ (@PHoare1963) reported from Sacriston, England

    @BenjaminDBarker @Ravens @Saints @SkySportsNFL @SkySports As long as it isn’t the New England Cheaters, I frankly don’t give a damn! Neither of my teams have made the playoffs (again🙄). #GoFins #GoBroncos

  • iEddsyy ً (@iEddsyy) reported from Durham, England

    @ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf

  • SEAMONKEYOO7 . (@SEAMONKEYOO7) reported from Willington, England

    @SkyUK Could you pls stop confusing your customers eg Ripping of full paying Sky paying customers with “SkyStore” rentals 😤. Why can’t a full paying customer watch a rental on a tv that doesn’t have that random app. 🧐

  • Tullic OfficialMickTee (@Tullic) reported from Chester-le-Street, England

    @SkyHelpTeam is there another problem with Sky emails. Cant access it with password!

  • W3z Wez (@W3z) reported from Sunderland Bridge, England

    @SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful

  • seilpup Caroline Smith (@seilpup) reported from Rowlands Gill, England

    @SkyHelpTeam @skytv Help!! I am not the only customer having this issue.

  • mainsey8 joseph mains (@mainsey8) reported from Washington, England

    Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later

  • daz26172 Darren Short (@daz26172) reported from Sunderland, England

    @SkySports Against all of the money they have made & the whole picture of the situation everyone is in...... they need to get a grip on reality this type of media is what feeds the negativity in the world of football. Never mind what you might loose be grateful for what you have

  • strizley7 Lesley Wheatley (@strizley7) reported from Tanfield, England

    @crimlawuk @GNev2 And a terrible response on behalf of @SkySports

  • kevindraisey Kevin Draisey (@kevindraisey) reported from Newton Aycliffe, England

    Post #TOTCHE match discussion and @GNev2 absolutely spot on about the problem of racism again, and Sky compel host to announce that his views are not that of @SkyUK. Astonishing, Gary should be supported not disowned!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • hmmm8980 Lacy Shea (@hmmm8980) reported

    @lionahmed87 @SkySports @naleba_napoleon Definitely this wasn't meant for the public, Pancakeswap might fix it soon.

  • julie_shanks Julie Shanks (@julie_shanks) reported

    @SkyHelpTeam Hi I rang Sky last night and Peter gave me a good new deal. He also gave me A new Sky Q box free with free installation but I haven’t received any email about it and I can’t see the order on My Sky. Can you help?

  • LouieCastles Louie Castles (@LouieCastles) reported

    @johnnymabe94 @SkySports Not even cut out to tie bales ponytail

  • rachel_m_03 Rachel MacDonald (@rachel_m_03) reported

    @SkyHelpTeam Everything it says to do I’ve already done it’s been down all day and now I’ve got no data

  • Hicksy87 James Hicks (@Hicksy87) reported

    @SkyHelpTeam TV not working and no engineer out for 8 days. That’s not ideal is it?

  • IamMrsTurner Tanja (@IamMrsTurner) reported

    We are constantly experiencing tech issues when watching @ParamountPlusUK via SKY Q. Buffering. Jittery audio and we have warp speed home broadband. @SkyHelpTeam #ParamountPlus

  • Ninja_Sharingan Mark Austin (@Ninja_Sharingan) reported

    @SkyUK Been with sky 5 years, but my bill has snuck upto £99 pcm from 84.. garbage Internet speeds and no deals available to retain my custom so I'll be cancelling my entire package this week

  • PColbourn Is VAR Broken? (@PColbourn) reported

    @SkyHelpTeam Maybe help fix my sky q box, it won’t connect to my sky router no matter what I do

  • JacJac_ JacJac 🇪🇺🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JacJac_) reported

    @drewsnx @SkyHelpTeam Sky did this to me too. I'd only had it for a few years so wasn't a massive issue for me but that's despicable. They have been charging my parents £160 per month for ages. They don't care what they have to do for money!

  • TheBossnME Mark 🇬🇧🇺🇦 (@TheBossnME) reported

    @drewsnx @SkyHelpTeam Disgraceful Drew. I was going to say that I've never ported a landline number... Not true. I did. Almost 17 years ago. It remained the same. Sky have breached the terms of the contract as far as I can see. Not right.