Sky Outage Report in Durham, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Durham, England
The most recent Sky outage reports came from the following cities: Sunderland, Gateshead, Washington, Stanley, Durham, Newton Aycliffe, Spennymoor, Bishop Auckland, Crook, Shildon, Peterlee, Boldon Colliery, Chester-le-Street, Seaham and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
TV | |
| Gateshead |
Internet | |
| Washington |
TV | |
| Stanley |
Wi-fi | |
| Sunderland |
TV | |
| Durham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Craig Stewart
(@CraigJStewart89) reported
from
Sunderland, England
@SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks
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Rosco
(@Peterross83) reported
from
Sunderland, England
@SkySports Damn!
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Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
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Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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gary beadle
(@beadleg01) reported
from
Sunderland, England
@SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.
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Louise Ross
(@MrsLou_R) reported
from
Sunderland, England
@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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Kirst
(@OohAwful) reported
from
Sunderland Bridge, England
@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
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Anthony A Dalzell
(@Tdal1369) reported
from
Washington, England
@SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
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Jon
(@jonridley87) reported
from
Hetton-Le-Hole, England
Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
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Nick Whitehead
(@nickngw) reported
from
Newton Aycliffe, England
@80_zach @IanWright0 @SkySports What’s your problem mate. You wouldn’t have been in favour had this pandemic happened any of the previous 30 years. If you don’t like my responses why comment to me in the first place.
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Lee Halbert
(@leehal) reported
from
Durham, England
@SkyHelpTeam A thumbs down for that ‘added’ feature!
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Nigel Simpson
(@S1mpson) reported
from
Durham, England
@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
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adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
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Will
(@wjc_14) reported
from
Durham, England
The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Duncan Mitchell
(@DuncanMitchel80) reported
@SkyUK Absolutely Disgusting!!! I have been cut off after being PROMISED that my bill can carry over to January. I call sky to say I have an issue with my bill because of a bereavement. Get told its okay and won't be cut off. Notes on my account confirm!! My kids are so upset
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Tina Smithson
(@SmithsonTina) reported
@SkyHelpTeam Words fail me totally unacceptable I was in customer care management for a number of years and I would never have treated a customer this way and be given this response . I will be cancelling my subscription 😡
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Tim Morbey
(@Tim_Morbey) reported
@SkyHelpTeam Hi Sky Q customer trying to work out why I’m been sent texts and emails offering me deals for the UHD pack when I already have the UHD pack?
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jo jo
(@utdfan1chicago) reported
@SkySports This clown never stops complaining when he loses.
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Duncan Mitchell
(@DuncanMitchel80) reported
@SkyUK @MartinSLewis please help.
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The Weather Dragon
(@DragonWeather) reported
@SkyHelpTeam yes have contacted @DPDgroup_news who were useless. Contacted sky yesterday who say I have to wait up to 72 hours before it could be resolved - not much help either - would expected a replacement asap
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PB
(@Bazzinio) reported
@thejohnthfc @SkySports Let's just forget the penalty we should have had and thr red for Rodri in the first half for the kick out then... As poor as we were, we were still in it and these are fine margins, big calls you expect refs to get right.
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Yuk-Fong Wong
(@YukFongWong1) reported
@SkyHelpTeam I’m with you for my mobile but I’m finding the signal at home is shocking keeps cutting out what can I do?
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Ally_Lou
(@Ally_Lou_) reported
@SkyUK I’m currently on hold (been 20 mins so far while he speaks to a manager) this is my 3rd call tonight after being sent round the houses and cut off. Your billing team messed up. Speak to me or I cancel my direct debit. I’m not wasting anymore of my time chasing you!!!
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Nicola Ward
(@nicolazoey) reported
@SkyUK @SkyHelpTeam why can I not download movies on skycinema is there an issue?