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Sky outages and service status in Durham, England

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Durham, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • 40% Internet (40%)
  • 20% Wi-fi (20%)
  • 20% TV (20%)
  • 20% Phone (20%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Durham, England

The most recent Sky outage reports came from the following cities: Stanley, Sunderland, Washington, Newton Aycliffe, Chester-le-Street, and Durham.

CityProblem TypeReport Time
Stanley Wi-fi 10 days ago
Sunderland TV 12 days ago
Washington Internet 16 days ago
Washington Phone 23 days ago
Sunderland Internet 25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • chazza_TW
    Chanise'shirley' (@chazza_TW) reported from Chopwell, England

    @SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.

  • simon_garrity
    Simon Garrity (@simon_garrity) reported from Gateshead, England

    @nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good

  • the_real_ivo
    David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @SkyUK have put their prices up, both for broadband and TV mid contract, can I cancel because they have done this, or am I stuck with them until the end of the contract?

  • GaryAPhilipson
    Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam Can you send an engineer to find out why ( everyday) the main Q box loses signal? Seriously every day! It’s taken 3 hours to get this to reconnect. Surely that’s unacceptable ?

  • stevewallwork
    Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    Can someone @SkySports tell me why we are never referred to as Newcastle United any more. It’s our name, in case you forgot.

  • Monsieur_Ginger
    Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam Nope. I had to hang up.

  • pennas17
    carlpennington (@pennas17) reported from Gateshead, England

    @SkySports Idiot not even 2m

  • philwalton2
    philsy (@philwalton2) reported from Gateshead, England

    @SkySports That's next June for ***** sake! If this **** is still about were well ******!!

  • davePnixon91
    Northen Dave (@davePnixon91) reported from Consett, England

    @VerityHarper0x0 @SkySports Sure. I'd normally just say good day But you can go **** yourself tbh 👍 and ill block you which I don't do to many but your just out to entaginise by the looks...

  • Woodysimon1987
    Woody (@Woodysimon1987) reported from Gateshead, England

    @JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...

  • Monsieur_Ginger
    Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam So you asked me to PM you and you just advise calling the customer service number again? Take a bow sky, you have failed to support for a 5th time!

  • Hegster1973
    Rich Hegarty (@Hegster1973) reported from Consett, England

    @ADMusgrove @SkySports and @tntsports it's time to stop having co- commentators who played/support one of the clubs playing. The bias is beyond a joke now. I'm sure most of the TV fans will agree

  • farrenciaran
    Ciarán (@farrenciaran) reported from Whickham, England

    Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.

  • Monsieur_Ginger
    Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam Nothing more to add? Just as useless as your call centre! Below par service despite collecting 100s each month for years - wonderful.

  • slapnuts316
    Slappy (@slapnuts316) reported from Washington, England

    @SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam Yes all the devices that are connected to it are having issues

  • Nobbysafc
    Paul Noble (@Nobbysafc) reported from Sunderland Bridge, England

    @SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”

  • Stevenkidd87
    Steve Kidd (@Stevenkidd87) reported from Sunderland, England

    @CanceloCuIture @SkySports My bad, I can’t see properly through these rose tinted glasses.

  • MARKGLEAVE8892
    MARK GLEAVE (@MARKGLEAVE8892) reported from Sunderland Bridge, England

    @SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GGinaIvy
    GinaG (@GGinaIvy) reported

    Hey @SkyHelpTeam why is gigafast &31 a month for new customers yet £53 for existing? Doesn’t seem right that I’ve just upgraded my internet as an existing customer to find out I’ve been ripped off because I’m not new. Is loyalty not rewarded?!

  • ManWithNoX
    Newb (@ManWithNoX) reported

    @F1Media @SkyGroup @SkySports Super, so you take our money, but the rights, then charge us more. Meanwhile you've half the 3rd worlders on commentary team that's never made it past a rented go kart, but because of the colour of their skin they are qualified. Itv had world champions in TV jobs

  • EHDMJU
    1. FC Köln Fan (@EHDMJU) reported

    @spfl @SkySports Supposed to be an away game but all the Hibs fans have turned up wearing green to support Celtic? Disgusting.

  • BardenShaun
    Shaun Barden (@BardenShaun) reported

    What a surprise #skysports down playing man city dropping points, if that was arsenal they would be getting hammered

  • waytogo081315
    waytogo# (@waytogo081315) reported

    @F1Media @SkyGroup @SkySports More bad news for the UK F1 fans.....I would like to choose not to be told which channel I have to watch sports on....sky and the BBC should not be allowed to control the UK TV

  • RonnieRex12
    🏄🏽 (@RonnieRex12) reported

    @justcfc @SkyKaveh @SkySports Bad enough the owners are very dumb n will appoint another mid manager who will accept to be a yes man for them and sign more mid players who have potential and are on low salary

  • Davey_1888
    Davey_88🍀 (@Davey_1888) reported

    @nffckez @SkySports @SkySportsPL **** up and deal with it, we get 1 game a month on sky if we're lucky.

  • sarahmorgan265
    Jane Morgan 🥂😘 (@sarahmorgan265) reported

    @RamblingTwitch @SkyHelpTeam This happened to me last year Sky cancelled my subscription without telling me. Had loads of problems setting up again 5 visits from Sky engineer. No luck so went to a provider. All fitted and working within 5 days. Sky couldn't do it in 3 months. Good luck 👍

  • daodonovan
    dan. 👽 (@daodonovan) reported

    Terrible start with @SkyUK broadband. Our BT internet ends tomorrow after switching and still haven’t received our box from you to begin our internet. Both work from home. Even though we tried to move the start date was told it was “guaranteed” to arrive in time…

  • pyQu3st
    PyQuest (@pyQu3st) reported

    @F1Media @SkyGroup @SkySports You realized how bad you messed up with AppleTV ?