Sky Outage Report in Durham, England
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The latest reports from users having issues in Durham come from postal codes DH1.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Durham, England
The most recent Sky outage reports came from the following cities: Consett, Durham, Gateshead, Sunderland, Boldon Colliery, Chester-le-Street and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Consett |
Phone | |
| Durham |
Internet | |
| Gateshead |
Internet | |
| Sunderland |
TV | |
| Sunderland |
Wi-fi | |
| Consett |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
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Kirst
(@OohAwful) reported
from
Sunderland Bridge, England
@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
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Nigel Simpson
(@S1mpson) reported
from
Durham, England
@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
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Craig Stewart
(@CraigJStewart89) reported
from
Sunderland, England
@SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports No shit
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Lennon Campbell
(@CampbellLennon) reported
from
Coundon, England
@VinceNoir9 @realtommybox @peterjosephtz @SkySports Well **** them then and sell them and if there’s no window they can’t leave end of, they belong to that club. If a player wants to leave that desperately to force it during a pandemic let them. Clubs’ seasons should not be debated cause some entitled players have cold feet.
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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Lennon Campbell
(@CampbellLennon) reported
from
Coundon, England
@amo_a_los_Leeds @TC38534491 @rgardom1 @SkySports So they can use the “you only care about it because your teams doing well” argument against you they’ll never admit that voiding a season is actually in their own interests because they’d have no argument. The fact they all support the same teams is no coincidence
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Nick Whitehead
(@nickngw) reported
from
Newton Aycliffe, England
@80_zach @IanWright0 @SkySports What’s your problem mate. You wouldn’t have been in favour had this pandemic happened any of the previous 30 years. If you don’t like my responses why comment to me in the first place.
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adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
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gary beadle
(@beadleg01) reported
from
Sunderland, England
@SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.
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Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
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Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
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Louise Ross
(@MrsLou_R) reported
from
Sunderland, England
@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot
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Rosco
(@Peterross83) reported
from
Sunderland, England
@SkySports Damn!
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Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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xx ViDGE XX
(@DavidWright329) reported
@SkySports Just **** right off, if they care that much why is it still going!!!!!
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Michael Jones
(@mikej010479) reported
@SkySports Oh, for ****'s sake. Either it's safe for players to be on a pitch, or it's not. And if it's not then they shouldn't be playing at all.
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Stephen Martin
(@smartinaus1975) reported
@SkyHelpTeam No because I was put out on hold. I sent an email to the original complaint so we will see what happens. Thanks
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Jane
(@MsJanePalmer) reported
@SkyHelpTeam no internet for over 8 hrs. 40 mins on hold then told it’s not my house but a local issue?? Really? What’s going on?
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Esteban
(@Mr_Moon_Pig) reported
@SkySports The comments say it all. If we’re banning emotions as it’s not safe to celebrate, then ban football! All these BS policies they’re bringing into play, that we know they won’t remove later down the line are just killing the game. What’s next? Managers just play FIFA instead?
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Glyn Owen
(@GlynOwen6) reported
@SkySports Bankes is the worst referee ever to blow a whistle.
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tweetSP0RT
(@tweetSP0RT) reported
@RyanJF0788 @RlEoin @SkySports Yep not just about celebrations granted but how elite sports are acting players breaking the law with parties etc. all adds up thus the PL/FA etc are worried the elite sport exception might get revoked if they aren't seem to clamp down.
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Karl Ayres
(@Karlayres88) reported
@SkySports Tested twice a week. In a bubble. Eat, train and travel together. What’s the issue here?
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Gary Lee
(@GaryDeanLee) reported
@SkySports Just cancel the whole ****** thing then. If you score a goal you have to walk back the halfway line like a ****** Tesco queue
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Nicola Coates
(@NicolaC51017999) reported
@SkyHelpTeam 2hours later!! Let’s hope the Openreach engineer finally sorts out the issue we’ve had since upgrading Sept!!