Sky Outage Report in Durham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Durham come from postal codes DH1.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Durham, England
The most recent Sky outage reports came from the following cities: Gateshead, Sunderland, Durham, Crook, Washington, Bishop Auckland, Shildon, Stanley, Peterlee, Boldon Colliery, Chester-le-Street, Seaham, Consett and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
TV | |
| Sunderland |
TV | |
| Sunderland |
TV | |
| Gateshead |
TV | |
| Durham |
Wi-fi | |
| Sunderland |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Nigel Simpson
(@S1mpson) reported
from
Durham, England
@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
-
Will
(@wjc_14) reported
from
Durham, England
It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.
-
Louise Ross
(@MrsLou_R) reported
from
Sunderland, England
@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
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Anthony A Dalzell
(@Tdal1369) reported
from
Washington, England
@SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date
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Jon
(@jonridley87) reported
from
Hetton-Le-Hole, England
Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man
-
carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
-
Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
-
Lee Halbert
(@leehal) reported
from
Durham, England
@SkyHelpTeam A thumbs down for that ‘added’ feature!
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shaun smith
(@tempersmith) reported
from
Gateshead, England
Awful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday
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adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
-
Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
-
Kirst
(@OohAwful) reported
from
Sunderland Bridge, England
@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
-
Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
-
Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
Why won’t you fix my sky box @SkyHelpTeam we pay you a fortune a month and because we ain’t in a high risk group you won’t speak to us! Time and time again we lose signal. This isn’t good enough.
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
@SkyHelpTeam We do this on a daily basis! My wife is practically a sky engineer! Self taught. There’s no signal so it says. We rang to get help as all we normally do fails. You then pied us off on the phone for not being high priority
-
Nick Whitehead
(@nickngw) reported
from
Newton Aycliffe, England
@80_zach @IanWright0 @SkySports What’s your problem mate. You wouldn’t have been in favour had this pandemic happened any of the previous 30 years. If you don’t like my responses why comment to me in the first place.
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Will
(@wjc_14) reported
from
Durham, England
The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡
-
Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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🏴 Doodlebug BSc 🏴
(@daviddoodlebug) reported
@SkyUK well. Where to start. Begin December had scaffolding taken down. Lost some channels. Eng visit booked, advised call centre no access issues. Eng turned out unable to sort as needs next door and to speak to them direct. Walked out. I phone your help desk, they took my word
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Will
(@WiIlClay) reported
@luketaylortcd @SkySports same guy that got offended when Bielsa shut him down after the Arsenal game I'm pretty sure. not the first time he's made snarky, uncalled for comments.
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VforVictory
(@VforVictory40) reported
@Gav1981 @SkyUK Just looked at BT and now at virgin. @SkyUK are usually really good and always offered good package as a returning customer but not this time so bollox to them
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The Green Manalishi
(@TwoProngCrown) reported
@cunny5 Not just poor refing looked very suspicious shame we dont have biased ex-players on TV to call it out like our rivals If arsenal or man u Skysports would be campaigning all week for justice Our ex-players on TV try so hard not to look biased they seem like they played for a rival
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Mr Tee
(@MrTeeVlogs) reported
@virginmedia Not great still having the same issues. But I’ve decided to rejoin @SkyUK as i couldn’t get a hold of anyone from Virgin.
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Louise Haynes
(@Louisehaynes1) reported
@SkyHelpTeam @SkyHelpTeam no problem on other devices through the app... just using the Prime app through Sky seems to be a problem. Broadband speed is fine, no issues with any other Sky shows.
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Jamie Humphrys
(@Humphrys1992) reported
@SkyHelpTeam @84walton84 Exactly the same for me! Terrible quality through sky q @SkyHelpTeam
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jen🧜🏽♀️🦕🦩🤓❤️
(@QuirkyBirdX) reported
@SkyHelpTeam No i set it on the box and just checked it on the app. It’s not the first time it’s failed on me. You really need to sort out the sky q offering. It’s a horrible customer experience - I miss sky plus so much
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The BitAnarchist
(@BitAnarchist) reported
@SkyUK I seem to be having an issue with your service checker and internet connection, my wifi box is telling me I have broadband but no internet I have followed the rest procedures and still nothing, can you confirm if there is an outage in South Benfleet?
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Nigel Blake
(@npblake) reported
@SkyHelpTeam It works in sd, the only problem is I don’t pay nearly £100 a month to sky for sd. If Netflix and Amazon are in 4k for a fraction of the price and work why can’t sky get their sky q box to work when charging 10 times the price !