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Sky Outage Report in Durham, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Durham come from postal codes DH1 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Durham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Durham, England

The most recent Sky outage reports came from the following cities: Newton Aycliffe, Chester-le-Street, Sunderland, Durham, and Bishop Auckland.

CityProblem TypeReport Time
Newton Aycliffe Internet 4 days ago
Chester-le-Street TV 13 days ago
Sunderland Internet 15 days ago
Durham Phone 24 days ago
Newton Aycliffe Phone 26 days ago
Newton Aycliffe Phone 26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • slapnuts316
    Slappy (@slapnuts316) reported from Washington, England

    @SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.

  • gemma_donohue16
    gemma donohue (@gemma_donohue16) reported from Dunston, England

    @SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks

  • Nobbysafc
    Paul Noble (@Nobbysafc) reported from Sunderland Bridge, England

    @SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?

  • iramshaw
    Ian (@iramshaw) reported from Sacriston, England

    @primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.

  • DarrenReeve7
    Darren Reeve (@DarrenReeve7) reported from Sherburn Hill, England

    Are you having problems with UHD @SkySports ???

  • EthanOsafc
    Ethan Oneil (@EthanOsafc) reported from Durham, England

    @SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports

  • gilhespy_james
    James Gilhespy (@gilhespy_james) reported from Seaham, England

    @ian_brown_jnr @SkySports He’s been dreadful never seen him play well. Be lucky to get 15m for him

  • wal78
    Wallace Mather (@wal78) reported from Sunderland Bridge, England

    @SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.

  • GaryAPhilipson
    Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam is there an issue with broadband in the TS21 area?

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.

  • lcdB0Xing
    Chris (@lcdB0Xing) reported from Gateshead, England

    Some softcock just been on skysports saying liverpool should go easy on villa’s youngsters. Give over with that crap

  • wjc_14
    Will (@wjc_14) reported from Sunderland, England

    @SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.

  • Meldrum_10
    Craig meldrum (@Meldrum_10) reported from Gateshead, England

    @SkySports Newcastle match on Main Event no crowd noise my kids have heard more bad language off me 🙀🙀🤔🤔 than they do sitting in Gallowgate end 🙈🙈

  • peteroliver18
    Peter Oliver (@peteroliver18) reported from Washington, England

    @SkyHelpTeam Hi the Internet connection is not working in the Washington area

  • Chubfubbler
    Dean Lamb (@Chubfubbler) reported from Washington, England

    @SkySports That hand on the desk thing is irritating as **** like!

  • philwalton2
    philsy (@philwalton2) reported from Gateshead, England

    @SkySports That's next June for ***** sake! If this **** is still about were well ******!!

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.

  • DoolanPd
    Paul Doolan (@DoolanPd) reported from Durham, England

    @SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.

  • EnterpriseMeryl
    Meryl Levington (@EnterpriseMeryl) reported from Durham, England

    @SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Femzilla
    Levi Stackermayne (@Femzilla) reported

    Wait @SkyUK is everything okay why do I have 2mb down and 30mb up

  • 05HannibalWall
    Hannibal (@05HannibalWall) reported

    @UgniusK @DootDootDoot29 @SkySports Another tap-in. He had a decent first half and was **** second half. Several times he failed to find teammates, in fact I doubt he completed many passes at all.

  • StianHaugen12
    Stian Haugen (@StianHaugen12) reported

    @Cantona_Collars @SkySports Sterling is a poor teamplayer, once grealish comes on the english left side clicks, sets up two goals shaw/grealish combo

  • sky_tyong
    sky툥 🌹 (@sky_tyong) reported

    Still hate the fact that my WiFi wouldn't work properly all through when the vlives were going on but it works perfectly now ... I'll never forgive you @SkyUK 🥺 I missed tyongie earlier 😭..

  • sadboyvertttttt
    Vertiicalz (@sadboyvertttttt) reported

    @SkyHelpTeam Seriously what is going on with your broadband service sky? My internet speeds have been shocking as well as frequent connection loss.

  • Demiurge_93
    Demiurge (@Demiurge_93) reported

    What a surprise, my Sky broadband is down AGAIN. Twice a day at least for the past four months and every time I check @SkyHelpTeam there’s “no problems in my area”… I work from home so not ideal and the account holder is a carer for 2 people so doesn’t really have time to call

  • DecoratorsSg
    SG Decorators (@DecoratorsSg) reported

    @QinisoMakhathi1 @SkyHelpTeam Sorry no-one informed me of this issue at all I didn't discover this until I was home and this has been the same for the last 7 hours now and counting.

  • LoneFox98
    Owen Vincent (@LoneFox98) reported

    And the fact if it's internal got to pay 75. Bad enough gotta pay up to 30 a month for it to crash. And peoples still got issues after new routers. Etc. Plusnet is a aldi version of a shop. Cheap! Need to go over to @bt_uk Or @SkyUK

  • JSAFC11
    JS AFC (@JSAFC11) reported

    @DRGash2 @Johnson66892442 @SkySports Do you actually support England? Like I get you don't like Southgate, but it seems like you'd prefer us to ******* lose? I'm actually not a fan of him either, but we just beat Germany 2-0. Have a beer and get off your ******* high horse you whopper

  • Tforbez
    Tom Forbes (@Tforbez) reported

    My @SkyHelpTeam broadband is down more than a ****** draws!