Sky Outage Report in Durham, England
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Durham come from postal codes DH1 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Durham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Durham, England
The most recent Sky outage reports came from the following cities: Chester-le-Street, Sunderland, Durham, Newton Aycliffe, and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street
|
TV | 8 days ago |
|
Sunderland
|
Internet | 10 days ago |
|
Durham
|
Phone | 19 days ago |
|
Newton Aycliffe
|
Phone | 21 days ago |
|
Newton Aycliffe
|
Phone | 21 days ago |
|
Sunderland
|
TV | 27 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England@SkyHelpTeam Can you send an engineer to find out why ( everyday) the main Q box loses signal? Seriously every day! It’s taken 3 hours to get this to reconnect. Surely that’s unacceptable ?
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Wallace Mather (@wal78) reported from Sunderland Bridge, England@SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.
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Paul Noble (@Nobbysafc) reported from Sunderland Bridge, England@SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?
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Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England@SkyHelpTeam We do this on a daily basis! My wife is practically a sky engineer! Self taught. There’s no signal so it says. We rang to get help as all we normally do fails. You then pied us off on the phone for not being high priority
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Peter Oliver (@peteroliver18) reported from Washington, England@SkyHelpTeam Hi the Internet connection is not working in the Washington area
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Craig meldrum (@Meldrum_10) reported from Gateshead, England@SkySports Newcastle match on Main Event no crowd noise my kids have heard more bad language off me 🙀🙀🤔🤔 than they do sitting in Gallowgate end 🙈🙈
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Will (@wjc_14) reported from Durham, EnglandIt’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.
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Darren Reeve (@DarrenReeve7) reported from Sherburn Hill, EnglandAre you having problems with UHD @SkySports ???
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Will (@wjc_14) reported from Sunderland, England@SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.
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Ethan Oneil (@EthanOsafc) reported from Durham, England@SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports
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Dean Lamb (@Chubfubbler) reported from Washington, England@SkySports That hand on the desk thing is irritating as **** like!
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philsy (@philwalton2) reported from Gateshead, England@SkySports That's next June for ***** sake! If this **** is still about were well ******!!
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Paul Doolan (@DoolanPd) reported from Durham, England@SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.
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James Gilhespy (@gilhespy_james) reported from Seaham, England@ian_brown_jnr @SkySports He’s been dreadful never seen him play well. Be lucky to get 15m for him
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gemma donohue (@gemma_donohue16) reported from Dunston, England@SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks
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Gary Philipson (@GaryAPhilipson) reported from Sedgefield, EnglandWhy won’t you fix my sky box @SkyHelpTeam we pay you a fortune a month and because we ain’t in a high risk group you won’t speak to us! Time and time again we lose signal. This isn’t good enough.
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shaun smith (@tempersmith) reported from Gateshead, EnglandAwful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday
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Slappy (@slapnuts316) reported from Washington, England@SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.
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Ian (@iramshaw) reported from Sacriston, England@primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball
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sarah hunter (@sarahhunter25) reported from Durham, England@GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Allan Finc (@Allan36429099) reported@redfred19 @SkySports Ole is punching well above his weight with that defence & CDM's Woodward is good at bringing money in but has too much say on spending it & is slow to negotiate deals. Reduce Woodward role bring in a DOF keep Ole
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ciaran kehoe (@ciarankehoe1) reported@SkySports This is totally wrong & so we’re the BLM riots. Sky trying to stir up trouble again. Sky sports should be reported for consistently trying to cause trouble
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Fintech🐼Panda (@thefintechpanda) reportedHey @SkyHelpTeam just FYI you have a widespread problem, service dropping out every day and multiple people in my street having the same issues. 📱 I have called in - no success 💻 And going on your website is NOT the quickest way to solve this issue.
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John Doubtfire (@jldoubtfire) reported@SkyHelpTeam our internet has dropped (DN7 area of Doncaster). Any known issues?
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Downright Positive Blade (@bladesonthenet) reported@SkyHelpTeam since joining sky on 14.12.2020 our callminder on our phone no longer works, we are unable to set up Talk Shield as your web page for this appears to have disappeared. We are now getting plagued with junk and potentially phising calls any help would be appreciated
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Adrian.P (@redfred19) reported@Allan36429099 @SkySports Didn't say come in and instant success mind you Jose won a trophy in his first season but Ole been awful broken all records for the wrong reasons.
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🔴 (@Tom1993LFC) reported@MTGTripleM @Kev04638258 @SkySports That **** starts from bad parenting mate, feel sorry for them having to hide behind a screen
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Mandy Sheridan (@MrsSherrec) reported from Warrington, EnglandTrying to speak to someone @SkyHelpTeam online is a nightmare. The “virtual assistant” is absolutely pointless and the sky app doesn’t have anything to help either
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UsernameError (@UsernameError4) reported@virginmedia will lie to you, will 'resolve' the complaint, then will carry on shafting you as before. Thinking about moving from @SkyUK ..... don't do it. Just don't!