Sky outages and service status in Durham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Durham, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received Jun 12, 3:10 PM GMT+1.
- Internet (67%)
- TV (33%)
The latest reports from users having issues in Durham come from postal codes DH1 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Durham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 15: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Durham, England
The most recent Sky outage reports came from the following cities: Newton Aycliffe, Sunderland, Durham, Stanley, and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe
|
Internet | 3 days ago |
|
Sunderland
|
Internet | 10 days ago |
|
Sunderland
|
Internet | 14 days ago |
|
Sunderland
|
TV | 19 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Danielle Smith 💙 (@smudge79) reported from Marley Hill, England@SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?
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JFT97 Jeff Iceton (@ICEKOP) reported from Peterlee, EnglandOh #martintyler you ignorant prick. @SkySports sack this idiot immediately!!!
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Graeme Shurben (@gshurben) reported from Bournmoor, EnglandHinchcliffe’s comments reaching a new low tonight!! How do #SkySports not see this!!???? He is terrible!
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Ian (@iramshaw) reported from Sacriston, England@primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball
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adam featherstone (@eponymousdrums) reported from Lanchester, England@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
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Ciarán (@farrenciaran) reported from Whickham, EnglandThanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.
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Craig Stewart (@CraigJStewart89) reported from Sunderland, England@SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks
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Chris Parkin (@Chris_p18) reported from Gateshead, England@TristynClark4 @SkySports Thankfully, we'll never have to find out... thanks to top clubs not wanting to waste time and money on past it dinosaurs
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Dan Kendal (@Dankendal93) reported from Sunderland Bridge, England@SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?
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Danielle Smith 💙 (@smudge79) reported from Marley Hill, England@SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?
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Lee Halbert (@leehal) reported from Durham, England@SkyHelpTeam A thumbs down for that ‘added’ feature!
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Hannah Parsonage (@TheatreTots_NE) reported from Sunderland Bridge, England@EXPATTERNS1 @SkyHelpTeam I am having the same problem...is it an outage in the area?
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Steve Beattie (@beatts_70safc) reported from Little Lumley, England@77jonnytabs @SkySports They are playing better under Johnson, but as I said awful league
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Gingerninja (@Monsieur_Ginger) reported from Hunwick, England@SkyHelpTeam So you asked me to PM you and you just advise calling the customer service number again? Take a bow sky, you have failed to support for a 5th time!
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Slappy (@slapnuts316) reported from Washington, England@SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.
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Josh Gibson (@JoshGib76204214) reported from Ferryhill, England@GNev2 @Carra23 @SkySports Got a huge job turning that club around must be given time to put his ideas into the squad but needs the backing from the board in the transfer market because those players need help also some are not good enough to play for this club some he must try to move on
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Kirst (@OohAwful) reported from Sunderland Bridge, England@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
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JamesHunter (@JamesLaurence_) reported from Gateshead, England@SkyHelpTeam any update on the low fell connection outage? Thanks :)
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Craig meldrum (@Meldrum_10) reported from Gateshead, England@SkySports Newcastle match on Main Event no crowd noise my kids have heard more bad language off me 🙀🙀🤔🤔 than they do sitting in Gallowgate end 🙈🙈
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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nosmh (@nosmh) reportedI still cannot understand why @F1 is allowing @appletv to destroy their product in the USA. All year the gray overlay thing has been an issue and it has still not been fixed, the commentating and pre-race is unwatchable... I have watched one race this season and it was on @SkySports via the AppleTV app, but they don't show the Sky rebroadcast on demand. I missed the race this morning and have no way to watch it. This also impacts my buying decisions going forward with Apple. As if Tim Cook and his merry band of undesirables hasn't already driven the company to a shameful place, this is just another reminder of why my trust in them is gone. There is no reason for any of this. It is a matter of twisted priorities and a lack of basic reasoning skills on their end. It won't change, people will still buy this garbage so why would they care. But for me, I am done.
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Bev (@bevjones55) reported@SkyHelpTeam @SkyHelpTeam I have an open complaint (Ref: KMM78061770V53871L0KM) because an advisor ghosted a promised callback. Your team texted me a link to log in, but I'm locked out of my account. I work in a hospital with NO breaks and cannot take calls. Please DM me
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Jeremy (@jeremyideal) reported@SkySports I'm bored already. The constant media crap. Who cares? Wait for the game and find out. And whoever isn't picked, we don't need a 60min piece on why he wasn't picked, and what we're missing.
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Hewbo 🐝 (@timhewitt1) reported@thegingerwig Because they’re cheap and their **** opinions get clicks. It’s why @SkySports has invested in the rapid decline of sports journalism… hell sometimes they put @MiguelDelaney on the tv. They’ve hit rock bottom.
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Kevin M (@kevinm19059) reported@talkSPORT @SkyUK Away n rap and cry more about how you’ve never been given a fair crack at management. You useless piece of ****
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Conor Kennedy (@conorkennedy92) reportedHow is it acceptable @SkyUK that you want to charge me £250 to cancel when you couldn’t provide me any services. You couldn’t provide broadband for 2 month so I cancelled. Now you give me a bill to cancel for no services. Is your company such a mess that you need to con?
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Mazza (@mazzaVmix) reported@SkyHelpTeam Have tried the other options you suggest. In fact, I’ve been trying them for 2 weeks! Appalling customer service.
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Sam (@yido2910) reported@Lilywhite_Rose @SkySports Good riddance. Awful Player
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David Kelleher (@MrDavidKelleher) reported@SkySports How rude!
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Jon Clarke (@jonclarke1974) reported@SkyUK what absolutely shameful customer service, 6 phone calls and over 2 hours spent trying to get my master socket relocated, everytime it’s agreed and in place, only to receive a text saying it’s not possible and please call back, utterly shocking!