Sky

Sky Outage Report in Durham, England

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The latest reports from users having issues in Durham come from postal codes DH1.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Durham, England 01/18/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Durham, England

The most recent Sky outage reports came from the following cities: Newton Aycliffe, Spennymoor, Sunderland, Durham, Bishop Auckland, Gateshead, Crook, Washington, Shildon, Stanley, Peterlee, Boldon Colliery, Chester-le-Street, Seaham and Consett.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton Aycliffe TV
United KingdomSpennymoor Phone
United KingdomSunderland Internet
United KingdomDurham TV
United KingdomNewton Aycliffe TV
United KingdomSunderland Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • peteroliver18 Peter Oliver (@peteroliver18) reported from Washington, England

    @SkyHelpTeam Hi the Internet connection is not working in the Washington area

  • slapnuts316 Slappy (@slapnuts316) reported from Washington, England

    @SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.

  • Nobbysafc Paul Noble (@Nobbysafc) reported from Sunderland Bridge, England

    @SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?

  • gilhespy_james James Gilhespy (@gilhespy_james) reported from Seaham, England

    @ian_brown_jnr @SkySports He’s been dreadful never seen him play well. Be lucky to get 15m for him

  • wjc_14 Will (@wjc_14) reported from Sunderland, England

    @SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.

  • DoolanPd Paul Doolan (@DoolanPd) reported from Durham, England

    @SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.

  • EthanOsafc Ethan Oneil (@EthanOsafc) reported from Durham, England

    @SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports

  • Meldrum_10 Craig meldrum (@Meldrum_10) reported from Gateshead, England

    @SkySports Newcastle match on Main Event no crowd noise my kids have heard more bad language off me 🙀🙀🤔🤔 than they do sitting in Gallowgate end 🙈🙈

  • Chubfubbler Dean Lamb (@Chubfubbler) reported from Washington, England

    @SkySports That hand on the desk thing is irritating as **** like!

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.

  • DarrenReeve7 Darren Reeve (@DarrenReeve7) reported from Sherburn Hill, England

    Are you having problems with UHD @SkySports ???

  • iramshaw Ian (@iramshaw) reported from Sacriston, England

    @primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball

  • EnterpriseMeryl Meryl Levington (@EnterpriseMeryl) reported from Durham, England

    @SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?

  • wal78 Wallace Mather (@wal78) reported from Sunderland Bridge, England

    @SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.

  • gemma_donohue16 gemma donohue (@gemma_donohue16) reported from Dunston, England

    @SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam Can you send an engineer to find out why ( everyday) the main Q box loses signal? Seriously every day! It’s taken 3 hours to get this to reconnect. Surely that’s unacceptable ?

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam is there an issue with broadband in the TS21 area?

  • philwalton2 philsy (@philwalton2) reported from Gateshead, England

    @SkySports That's next June for ***** sake! If this **** is still about were well ******!!

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • lxzziie 𝖑𝖎𝖟𝖟𝖎𝖊 (@lxzziie) reported

    @JamesMitchDJ @SkyHelpTeam I honestly think they do it on purpose so it slips under the radar for some poor people. I'm the sort of person to not stop until it's sorted though hahaha.

  • RealAnneMarie Anne-Marie Thompson (@RealAnneMarie) reported

    @petercardwell @TalkTV I have been with @SkyUK for at least 5 years now. Not once have I had a negative customer service experience and their staff, both on phone and in person are so happy to be employed by Sky. I can't think of another company I've not had issues with.

  • philliptasker Phillip Tasker (@philliptasker) reported

    @garylilley88 @SkyUK That’s the hilarious thing isn’t in, buy an old Mac mini and you can connect it to any tv you want, but apparently an actual Apple TV is restricted. Worst is I left Now TV to go back to Sky. Now TV had no such Apple TV restrictions.

  • yesiscoming The Frenchie speaks🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇺🇦 (@yesiscoming) reported

    @SkySports good to see Scottish football back. Annoying you still persist with the poor quality members of your coverage team.

  • Queeni3_Bela Queeni3 (@Queeni3_Bela) reported

    @SkyUK aka SKY SCAMMERS, Sorry does not cut it! Telling me to make further calls to your office is a ******* joke as I've made NUMEROUS calls & you guys still don't know your head from your arse. Theres a complaint that no1 has called back so wtf do you keep tell me in dm to call

  • MrsHistory77 MsHistory77 (@MrsHistory77) reported

    @SkyHelpTeam my broadband went down at 10:45pm last night.I’ve rebooted the hub. Nothing.I have called the number and a voice told me there is an issue with a box near me?I am a gcse and a level examiner and cannot make either without the internet. Sky glass isn’t working either.

  • leastephenson Lea Stephenson (@leastephenson) reported

    @SkyHelpTeam I'm having problems with my paramount + app wont load up. I've followed all your steps online. From refreshing apps to full a full reset. Any other ideas? Thanks

  • DaveWardDrummer Dave Ward (@DaveWardDrummer) reported

    @SkyHelpTeam Hi, internet has been down since 2am on 29/7 due to cable thefts (known issue affecting TN12). How do I get a refund for lack of service?

  • ShortySan1986 ShortySan1986 (@ShortySan1986) reported

    @SkyHelpTeam Like I've said I've done trouble shooting for days now. Same generic answers from Sky. I've been on the phone for 3 to 4 hours and no further forward. I'm at my wits end and I will be posting on every social media and writing to the press about the disgusting treatment from sky

  • zzrflyer Ian Woodbridge 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇧 (@zzrflyer) reported

    @SkyHelpTeam no broadband since 12am. Tested hub days major outtages accross the UK. Sky glass customer on VIP. Not good sky. Bot good is it?