Sky outages and service status in Durham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Durham, including 1 direct report.
- The most common problems reported in this area mention TV, Phone, and Wi-fi.
- The most recent signal from this area was received Aug 13, 9:14 PM GMT+1.
- TV (36%)
- Phone (36%)
- Wi-fi (18%)
- Internet (9%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Durham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Durham, England
The most recent Sky outage reports came from the following cities: Sunderland, Newton Aycliffe, Chester-le-Street, Stanley, and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland
|
Phone | 6 hours ago |
|
Newton Aycliffe
|
Phone | 3 days ago |
|
Chester-le-Street
|
TV | 6 days ago |
|
Newton Aycliffe
|
Wi-fi | 11 days ago |
|
Newton Aycliffe
|
Phone | 11 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Trid (@TrevorRidley) reported from Sunderland, England@Designer_Ross @SkyHelpTeam My contract ends next month and I’m done with them. It’s been terrible
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Gingerninja (@Monsieur_Ginger) reported from Hunwick, England@SkyHelpTeam Nothing more to add? Just as useless as your call centre! Below par service despite collecting 100s each month for years - wonderful.
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Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England@SkyHelpTeam Thanks. I thought as much & did hang up as I had a meeting to log onto anyway. Is there any way to block such calls?
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Chris (@lcdB0Xing) reported from Gateshead, EnglandSome softcock just been on skysports saying liverpool should go easy on villa’s youngsters. Give over with that crap
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Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England@SkyHelpTeam We’ve had a call today claiming to be needing to check our broadband for issues we’ve had and they had permission from sky head office. The callers English was very poor & the background was noisy. Does this sound like something which is real or a scam?
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Andrew (@a_scotty1892) reported from Annfield Plain, EnglandAbysmal service from @SkyHelpTeam 6weeks from signing up still no broad band over 15hrs spent on phone, 6days wasted waiting for openreach engineer not to turn up. Waited over a week for sky to call me to progress bridge case and still nothing... #sky #skybroadband
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Jason the Furloughed 🇪🇺 (@TemporaryCarpet) reported from Gateshead, England@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
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CycleTourLeader (@cycletourleader) reported from Witton Gilbert, England@SkySports Total disrespect for #NHS & other #frontlineworkers coming out with a stupid excuse like that. #Footballers don’t know what running on empty really is.
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sarah hunter (@sarahhunter25) reported from Durham, England@Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.
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Craig Stewart (@CraigJStewart89) reported from Sunderland, England@SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks
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Will (@wjc_14) reported from Sunderland, England@SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.
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Mandy Rowntree (@MandyRowntree) reported from Washington, England@SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night
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Richie Winship (@WinshipRichard) reported from Gateshead, EnglandThis lot on sky givi g it large about cabbage heed ffs He's a good bloke, He's on 1000 games, Let him have his 1000 games, He's had no money. **** off @SkySports he's got us 2nd bottom you fools. #bruceout #NUFC
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Paul Jacques (@pauljacques83) reported from Sunderland Bridge, EnglandThe update to the @SkySports app is ****
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Chris Parkin (@Chris_p18) reported from Gateshead, England@TristynClark4 @SkySports Thankfully, we'll never have to find out... thanks to top clubs not wanting to waste time and money on past it dinosaurs
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Jaklyn common (@jaklyn_common) reported from Sunderland Bridge, England@SkyHelpTeam where has my internet gone SR6 Sunderland - help
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Will Grigg scored yet? (@the_fatman61) reported from Washington, England@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
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JamesHunter (@JamesLaurence_) reported from Gateshead, England@SkyHelpTeam any update on the low fell connection outage? Thanks :)
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Chanise'shirley' (@chazza_TW) reported from Chopwell, England@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Cunningham (@PaulPc94) reported@cxdi55 @skytv @SkyHelpTeam So I used to be a retentions advisor for another supplier. As others have advised, place an order with another company, even if you have no intention of leaving. Sky retentions will contact you, as at that point, they can treat you as a new customer and give you those deals.
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Debs Robinson (@debs_robinson) reported@SkyHelpTeam I love when u are close to the end of contract and everything keeps going into muppet mode and not working. You have to ask the question is it a ruse to claim better products and charge u more??????? Maybe it’s time for a change !!!!!
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maiden86 (@ntlufc) reported@SkySports . another old man Aussie coming across for a final big pay deal at hull fc for 1 season It never ends. Cherry-evans is 38-39 years old stopping a possible British player developing in to his position It’s not huge news it’s sad news for young British league players
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Frustrated Rover (@FrustratedRover) reportedIs the @SkyUK network down? All our phones are not calling out or receiving!
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The Real Lee Burridge (@leeburridge) reported@SkyHelpTeam Haha even their help team has abandoned their customers.
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Derek (@Derek36796760) reported@cxdi55 @skytv @SkyHelpTeam I had exactly the same problem, retention team couldn’t do anything yet when I left sky told me they could have done for £25 rather than £44! I’d already signed up with Vodafone
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Scouse House Bouncy Music (@ScouseBouncy) reported@mb26026 @SkySports @virginmedia Yep and they still charge stupid money each month for it, whilst delivering such poor quality!
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DS♟️ (@Carefree_WDS) reported@cxdi55 @skytv @SkyHelpTeam I have this same problem. Thankfully, Hyperoptic installed in my postcode and have been using them for for free (first 12months contract deal) and will start paying for it when the Sky contract terminates. Cant wait to send that final call/email to tell them to **** off forever
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Uncle Jay (@Mr_Domfeh) reported@BarcaUniversal @SkySports Rodri will regret choosing Barcelona instead Madrid ..You can never trust Barca ..Now that Madrid has drawn thinking the deal is now simple see what Barca is doing
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𝕄𝔸_𝕂𝔸𝔽𝕌𝕀 (@ma_kafuii) reported@BarcaUniversal @SkySports This mf is not worth risking for he’s a stupid guy deco leave him alone!😡😡