Sky Outage Report in Durham, England
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The latest reports from users having issues in Durham come from postal codes DH1.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Durham, England
The most recent Sky outage reports came from the following cities: Chester-le-Street, Gateshead, Sunderland, Durham, Newton Aycliffe and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
TV | |
| Gateshead |
TV | |
| Sunderland |
Internet | |
| Gateshead |
TV | |
| Durham |
Phone | |
| Newton Aycliffe |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Rosco
(@Peterross83) reported
from
Sunderland, England
@SkySports Damn!
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Kirst
(@OohAwful) reported
from
Sunderland Bridge, England
@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
-
Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
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Louise Ross
(@MrsLou_R) reported
from
Sunderland, England
@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
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Nick Whitehead
(@nickngw) reported
from
Newton Aycliffe, England
@80_zach @IanWright0 @SkySports What’s your problem mate. You wouldn’t have been in favour had this pandemic happened any of the previous 30 years. If you don’t like my responses why comment to me in the first place.
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
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Nigel Simpson
(@S1mpson) reported
from
Durham, England
@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports No shit
-
Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
-
carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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Jon
(@jonridley87) reported
from
Hetton-Le-Hole, England
Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man
-
adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
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Anthony A Dalzell
(@Tdal1369) reported
from
Washington, England
@SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date
-
gary beadle
(@beadleg01) reported
from
Sunderland, England
@SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.
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Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
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Craig Stewart
(@CraigJStewart89) reported
from
Sunderland, England
@SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks
-
Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
-
Will
(@wjc_14) reported
from
Durham, England
The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jadelorien
(@Jadelorien2) reported
@SkyHelpTeam @SkyHelpTeam it’s because the service is down in my area. When I try call up to see how much longer it will be it just says that because it’s an area outage they won’t speak to me. I’ve had to take this afternoon off work- will this even be working tomorrow?!
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Zoe Troughton
(@ZozoBoom) reported
@SkyHelpTeam Waited 3wks for installation. Day of installation man came & said would be “back in 40mins” whilst he went to look at a nearby line but never showed up again leaving us without any internet. Sky said the best they could do was come back again a week to do it properly
-
Crouchy
(@ClaretCrouch) reported
@SkySports @JackGrealish No wonder they are going down if that's his level of football knowledge
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Matthew Cooke
(@MattyCooke93) reported
How ******** do I watch the @Boro game on @SkySports app?
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Rodney
(@Kudzaimto) reported
@SkySports Ole.always retreats to defensive and poor formation of Mctominay and Fred, like Neville said,"those two will never win you titles" , youmawin against the weaker sides ,not Man city or.Liverpool
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Kate C 💙
(@crunchie64) reported
@SkyHelpTeam The agent reassigned my email address and I sorted a new password this afternoon. How about you call me with a solution to all of this? I put in an order in good faith and you’ve cocked it up. I need help!
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Mark Moore 🇬🇧
(@markmoore1969) reported
@SkyHelpTeam Unfortunately the online help section cannot help, nor can I post to the discussion forums... I guess I'll have to stop watching racing and using sky bet... Thanks anyway
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Jadelorien
(@Jadelorien2) reported
@SkyHelpTeam so annoying! Sky internet been down since 12pm... how much longer will this be 😩
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*** Nicholson 💙
(@LenNicholson) reported
@SkyHelpTeam Broadband in EH10 is down. I can sync with the xchange but no internet. I see some reported this. Any idea when it will be fixed?
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Sammy Browne
(@Sammy_J91) reported
@SkyHelpTeam I called. Went through the motions then told wait time is 10 minutes after 15 mins the line went dead and I got a text saying sorry we couldnt help. That's it. I'm working from home, but can't without Internet and no assistance from sky. I bet if I cancel my dd it'll be fixed!