Sky

Sky Outage Report in Durham, England

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The latest reports from users having issues in Durham come from postal codes DH1.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Durham, England 03/28/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Durham, England

The most recent Sky outage reports came from the following cities: Chester-le-Street, Gateshead, Sunderland, Durham, Newton Aycliffe, Bishop Auckland and Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester-le-Street TV
United KingdomGateshead TV
United KingdomSunderland Internet
United KingdomGateshead TV
United KingdomDurham Phone
United KingdomNewton Aycliffe Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    Why won’t you fix my sky box @SkyHelpTeam we pay you a fortune a month and because we ain’t in a high risk group you won’t speak to us! Time and time again we lose signal. This isn’t good enough.

  • wjc_14 Will (@wjc_14) reported from Durham, England

    It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.

  • nickngw Nick Whitehead (@nickngw) reported from Newton Aycliffe, England

    @80_zach @IanWright0 @SkySports What’s your problem mate. You wouldn’t have been in favour had this pandemic happened any of the previous 30 years. If you don’t like my responses why comment to me in the first place.

  • MrsLou_R Louise Ross (@MrsLou_R) reported from Sunderland, England

    @SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?

  • S1mpson Nigel Simpson (@S1mpson) reported from Durham, England

    @BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays

  • chazza_TW Chanise'shirley' (@chazza_TW) reported from Chopwell, England

    @SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.

  • wjc_14 Will (@wjc_14) reported from Durham, England

    The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡

  • eponymousdrums adam featherstone (@eponymousdrums) reported from Lanchester, England

    @LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    Awful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday

  • OohAwful Kirst (@OohAwful) reported from Sunderland Bridge, England

    @SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?

  • leehal Lee Halbert (@leehal) reported from Durham, England

    @SkyHelpTeam A thumbs down for that ‘added’ feature!

  • pennas17 carlpennington (@pennas17) reported from Gateshead, England

    @SkySports Idiot not even 2m

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam We do this on a daily basis! My wife is practically a sky engineer! Self taught. There’s no signal so it says. We rang to get help as all we normally do fails. You then pied us off on the phone for not being high priority

  • Doddsy9 Doddsy (@Doddsy9) reported from Stanley, England

    @SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room

  • TimBellhouse Tim Bellhouse (@TimBellhouse) reported from Dunston, England

    @SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...

  • Woodysimon1987 Woody (@Woodysimon1987) reported from Gateshead, England

    @JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...

  • Tdal1369 Anthony A Dalzell (@Tdal1369) reported from Washington, England

    @SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date

  • tracycyprus Tracy Maudsley (@tracycyprus) reported from Birtley, England

    @SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • utdaa_ 🎯 (@utdaa_) reported

    @timi_ogundipe @SkySports I mean, The AC Milan goal didn’t go down as an error leading to goal. ‘Factual’ remember you said

  • Kashali30662893 Kash ali (@Kashali30662893) reported

    @ThfcF11 @SkySports I dont use twitter. I only tweet when there’s a ridiculous argument for a keeper whos ****

  • _MH93 Martin (@_MH93) reported

    @BlockyBalboa79 @SAOVOi6 @SkySports Think it’s you that needs tissues not me, I don’t support either team as well 👍

  • thesamredford Sam Redford (@thesamredford) reported

    @SkyHelpTeam hi Sky Broadband is running really slow and I have sky superfast any suggestions on how to fix this ?

  • ShannyMark El Furibundo Serna (@ShannyMark) reported

    @SkyHelpTeam @SkyIreland Got call last eve re loyalty offer on sports pkg + Q box. Told rep had Nowtv but would cancel, they agreed to call back 24 hours later . Call back a few mins ago...shock horror agreed deal now unavailable. Appalling service. Yours, long time client

  • BilllyBlues BilllyBlues (@BilllyBlues) reported

    @SkySports Slow day at the office yeah?

  • louiselandon3 louise landon (@louiselandon3) reported

    @SkyHelpTeam I need a call back from someone who can help regarding cancellation. I have been passed from pillar to post for the last hour. I’m unable to get in touch with the department I need to as I can’t get past your automatic service. Can someone contact me ASAP please!!

  • amyyhowarth Amy Howarth (@amyyhowarth) reported

    Honestly @virginhelp @virginmedia can someone please help us! Just rung up and was a waste of time, wasn't listened to at all. We want to remove our tv and phone from our package to make it broadband only. Why is this so difficult? @SkyUK are you able to do broadband only deals?

  • davamillward Dave Millward (@davamillward) reported

    No Internet from 31st March and have been advise it will not be back on until at least July due to contract workers cutting through a main cable! This is totally unacceptable...I mean 3 months without service during a lockdown! What are you going to do about this @SkyHelpTeam

  • JamesHooper__ James (@JamesHooper__) reported

    @SkyHelpTeam Phone call never connects for some reason? Can you just provide steps/ advice on here?