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Sky Outage Report in Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Durham, England 09/13/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Durham, England

The most recent Sky outage reports came from the following cities: Gateshead, Bishop Auckland, Sunderland, Seaham and Newton Aycliffe.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead TV
United KingdomBishop Auckland TV
United KingdomSunderland Internet
United KingdomSeaham Internet
United KingdomSunderland TV
United KingdomSunderland Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • OohAwful Kirst (@OohAwful) reported from Sunderland Bridge, England

    @SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?

  • philwalton2 philsy (@philwalton2) reported from Gateshead, England

    @SkySports That's next June for ***** sake! If this **** is still about were well ******!!

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam We do this on a daily basis! My wife is practically a sky engineer! Self taught. There’s no signal so it says. We rang to get help as all we normally do fails. You then pied us off on the phone for not being high priority

  • Tdal1369 Anthony A Dalzell (@Tdal1369) reported from Washington, England

    @SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date

  • wjc_14 Will (@wjc_14) reported from Durham, England

    The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡

  • EthanOsafc Ethan Oneil (@EthanOsafc) reported from Durham, England

    @SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    Awful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday

  • wal78 Wallace Mather (@wal78) reported from Sunderland Bridge, England

    @SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.

  • wjc_14 Will (@wjc_14) reported from Sunderland, England

    @SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man

  • TimBellhouse Tim Bellhouse (@TimBellhouse) reported from Dunston, England

    @SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    Why won’t you fix my sky box @SkyHelpTeam we pay you a fortune a month and because we ain’t in a high risk group you won’t speak to us! Time and time again we lose signal. This isn’t good enough.

  • Woodysimon1987 Woody (@Woodysimon1987) reported from Gateshead, England

    @JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...

  • DoolanPd Paul Doolan (@DoolanPd) reported from Durham, England

    @SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx

  • Meldrum_10 Craig meldrum (@Meldrum_10) reported from Gateshead, England

    @SkySports Newcastle match on Main Event no crowd noise my kids have heard more bad language off me 🙀🙀🤔🤔 than they do sitting in Gallowgate end 🙈🙈

  • wjc_14 Will (@wjc_14) reported from Durham, England

    It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam Can you send an engineer to find out why ( everyday) the main Q box loses signal? Seriously every day! It’s taken 3 hours to get this to reconnect. Surely that’s unacceptable ?

  • leehal Lee Halbert (@leehal) reported from Durham, England

    @SkyHelpTeam A thumbs down for that ‘added’ feature!

  • gemma_donohue16 gemma donohue (@gemma_donohue16) reported from Dunston, England

    @SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • KingChicking Gez9Avfc (@KingChicking) reported

    @crocogiles @calvmcd713 @SkySports So should we cancel eastenders then cos people were betting on who shot Phil Mitchell back in the day

  • nataliebell91 Natalie Bell (@nataliebell91) reported

    @SkyHelpTeam We have done this many times. We will be in contact tomorrow to see if an engineer is able to come out. It worked perfectly fine up until the outage last week. Thank you.

  • ArchSta57544085 Arch Stanton (@ArchSta57544085) reported

    @BrutallyGooner @duksbeek82 @SkySports Ozil not playing is Arteta's poor man management. Ozil will not give a crap....hell go somewhere else on mega bucks with huge signing in fee ( like Ramsey did)....Arteta is plastic Pep who is plastic Cruyff who is really plastic Clough.

  • David14703312 David (@David14703312) reported

    @SkyHelpTeam I live in Norwich, uk and my broadband has been down since 1:20 pm. Is it at all possible that you can give me a rough idea that services will fixed please? Thanks

  • matty19910 Matty (@matty19910) reported

    @SkySports @Dayle___Jones @BenRobinson45 I’d never have dropped your boys in it

  • IvanhoeMog David Morris (@IvanhoeMog) reported

    Not a huge issue in the scheme of things but in the #TOTBRE game @SkySports isn’t the ref’s top a bit close to Brentford’s ? Why is it not say yellow? Just saying ! #CarabaoCup

  • QueenGallifreya ℚ𝕦𝕖𝕖𝕟𝔾𝕒𝕝𝕝𝕚𝕗𝕣𝕖𝕪𝕒 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@QueenGallifreya) reported

    @SkyHelpTeam Need your help, sky q mini intermittent freezing & blue screen for past month, have followed all steps online, resetting main Q box, resetting hub, software updates match up etc but nothing working. Not getting anywhere fast when trying to phone! Losing will to live!

  • Elliott_Twitr Elliott (@Elliott_Twitr) reported

    @SkyHelpTeam my internet is being horribly slow... it’s barely even working

  • glennboy1960 ghg60 (@glennboy1960) reported

    If you can't sleep then record the 3 tossers on skysports news now . Blah blah blah blah blah . **** sake boring or what ? Shove your vacuous transfers up your arses .

  • StephenNorth3 S N (@StephenNorth3) reported

    @SkyHelpTeam I have two people in the house 85yo+ awaiting a call regarding Covid vaccinations. Our Sky Talk landline has gone down. Tried online tests - line dead. Broadband fine. Can’t find a number to ring but on hold to Broadband team. Is that correct? #OfCom