Sky

Sky Outage Report in Durham, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

The latest reports from users having issues in Durham come from postal codes DH1.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Durham, England 04/23/2025 21:00

April 23: Problems at Sky

Sky is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Durham, England

The most recent Sky outage reports came from the following cities: Newton Aycliffe, Shildon, Sunderland, Durham, Consett, Gateshead and Chester-le-Street.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton Aycliffe TV
United KingdomShildon TV
United KingdomSunderland Internet
United KingdomDurham Phone
United KingdomConsett Internet
United KingdomDurham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • smudge79 Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @SkyHelpTeam Thanks. I thought as much & did hang up as I had a meeting to log onto anyway. Is there any way to block such calls?

  • smudge79 Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?

  • MARKGLEAVE8892 MARK GLEAVE (@MARKGLEAVE8892) reported from Sunderland Bridge, England

    @SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @SkyHelpTeam We’ve had a call today claiming to be needing to check our broadband for issues we’ve had and they had permission from sky head office. The callers English was very poor & the background was noisy. Does this sound like something which is real or a scam?

  • Chris_p18 Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports That's it... believe the big sam myths again. No, they weren't down and out when he took over

  • Chris_p18 Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports I havent said you did say that. I'm saying imagine top top players being happy working for him. But I'm not the idiot getting bought into believing the utter rubbish that the big sam managerial merrygoround creates.

  • cycletourleader CycleTourLeader (@cycletourleader) reported from Witton Gilbert, England

    @SkySports Total disrespect for #NHS & other #frontlineworkers coming out with a stupid excuse like that. #Footballers don’t know what running on empty really is.

  • JamesLaurence_ JamesHunter (@JamesLaurence_) reported from Gateshead, England

    @SkyHelpTeam any update on the low fell connection outage? Thanks :)

  • stephen26273 stephen trotter (@stephen26273) reported from Washington, England

    @SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC

  • stephen26273 stephen trotter (@stephen26273) reported from Washington, England

    Why do @SkySports always get boring **** has-been footballers in the studio? That villa player who always sticks up for bruce , forgot his name , so irrelevant #nufc @NUFC

  • Chris_p18 Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports Hes a relegation firefighter at best. Hes been given opportunities higher up the table and still bottles it and plays for a draw against the crap sides.

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @SkyHelpTeam That it would still be affected by the trees. Currently the line of sight in its current location hits the very centre / bulk of the tree. The location I suggested I think at worst would clip some lower branches. I think if mounted low enough it would not hit the tree at all.

  • MOxley95730032 M Oxley (@MOxley95730032) reported from Shiney Row, England

    @SkySports Neebody gives a ****!

  • Chris_p18 Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports Thankfully, we'll never have to find out... thanks to top clubs not wanting to waste time and money on past it dinosaurs

  • gshurben Graeme Shurben (@gshurben) reported from Bournmoor, England

    Hinchcliffe’s comments reaching a new low tonight!! How do #SkySports not see this!!???? He is terrible!

  • VictoriaBarry82 Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Adding @skytv engineer to my CV My mam is self isolating for the 316th time & her tv has gone off, the sky adviser was worse than useless I’ve guided her over the phone & resolved the problem 🙌🏻🙌🏻 #selfisolatingproblem #jackofalltrades @SkyHelpTeam

  • simon_garrity Simon Garrity (@simon_garrity) reported from Gateshead, England

    @nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good

  • Cat_Walker1983 Cat Walker (@Cat_Walker1983) reported from Peterlee, England

    @SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @SkySportsPL @SkySports Alan smith 1 of the worst pundits awful

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Wood_V3 Woody #LUFC (@Wood_V3) reported from Leeds, England

    @mowglib @SkySports I agree, offside is offside whether it's 1mm or 10m BUT the issue here is a) the area of arm the line is drawn differs from 1 player to the other & b) you cannot know if the defender the other side of PB is further back. It's pure guesswork. So the onfield decision should stand

  • shaydavefall david marney (@shaydavefall) reported from Caddington, England

    @SkyHelpTeam I wanted to send you a message but couldn’t find an email address. I recently called your helpline as my sky minibox wasn’t working. The member of your team resolved my issue with great professionalism and patience. He was a credit to your company #CustomerService

  • JulieMelvinator Julie (@JulieMelvinator) reported from Walthamstow, England

    @SkyHelpTeam Can’t get my broadband to link to the telly. Have got a new hub and set it up fine first of all, now it’s not linked and it won’t link help please. Since the new hub can’t even use my printer 😫

  • Spacemanc NH! (@Spacemanc) reported from Sale, England

    @SkySports Can you please refund my £14.95 for watching such a boring game featuring my first and second favourite clubs . I’ve decided to support Chelsea again. #MCILIV #

  • philchell Phil Southall-Chell (@philchell) reported from Rugeley, England

    @alsiemack @SkyHelpTeam What a nightmare. My signal in my house is terrible. Need to get some boosters fitted I think.

  • Mteasel67 mark teasel (@Mteasel67) reported from Burton upon Trent, England

    @SkyHelpTeam Hi, not very happy with your service at the moment 😠😠, contacted you yesterday via DM, Our Landline hasn't worked since Wednesday, your online diagnosis didn't help, you don't answer your phone, my wife is an NHS nurse and is also vulnerable1/2

  • mrjimbecks James Beckley (@mrjimbecks) reported from Sutton at Hone, England

    Hi @SkyHelpTeam can you give me a number to call for broadband issues please - the help on the website is slowly driving me insane. Thanks!

  • TimtheRed54 Tim Andrews (@TimtheRed54) reported from Fulbourn, England

    @SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.

  • ADAMKIRKLANDQX Adam Kirkland (@ADAMKIRKLANDQX) reported from Maidstone, England

    @SkyHelpTeam worst internet I’ve ever had!! Cannot even play online, Mini Box not working properly even with a booster!!! Sort it out!!!! Over £70 a month for this awful service!!!!!!!! #Cancelmybroadband

  • Joemerta_ joe kett (@Joemerta_) reported from Waterford, Munster

    @DanYellsBoy @SkySports That is the worst decision I've seen in a while hahaha how is that a red?! Wins the ball, one foot, studs are showing but come on? Hahaha