Sky

Sky Outage Report in Durham, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Durham come from postal codes DH1.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Durham, England 01/09/2026 16:25

January 09: Problems at Sky

Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Durham, England

The most recent Sky outage reports came from the following cities: Sunderland, Durham, Gateshead, Consett, Bishop Auckland, Newton Aycliffe and Chester-le-Street.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland TV
United KingdomDurham Internet
United KingdomGateshead TV
United KingdomBishop Auckland Wi-fi
United KingdomSunderland TV
United KingdomBishop Auckland TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • pennas17 carlpennington (@pennas17) reported from Gateshead, England

    @SkySports Idiot not even 2m

  • TemporaryCarpet Jason the Furloughed 🇪🇺 (@TemporaryCarpet) reported from Gateshead, England

    A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot

  • CampbellLennon Lennon Campbell (@CampbellLennon) reported from Coundon, England

    @VinceNoir9 @realtommybox @peterjosephtz @SkySports Well **** them then and sell them and if there’s no window they can’t leave end of, they belong to that club. If a player wants to leave that desperately to force it during a pandemic let them. Clubs’ seasons should not be debated cause some entitled players have cold feet.

  • Doddsy9 Doddsy (@Doddsy9) reported from Stanley, England

    @SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room

  • Peterross83 Rosco (@Peterross83) reported from Sunderland, England

    @SkySports Damn!

  • CampbellLennon Lennon Campbell (@CampbellLennon) reported from Coundon, England

    @amo_a_los_Leeds @TC38534491 @rgardom1 @SkySports So they can use the “you only care about it because your teams doing well” argument against you they’ll never admit that voiding a season is actually in their own interests because they’d have no argument. The fact they all support the same teams is no coincidence

  • ub40eboney Cpat (@ub40eboney) reported from Bishop Auckland, England

    @leerobson23 @SkyUK Aye it's not their problem cause they are getting money and pie people off with that bs. It's been same everywhere I've lived mate here, Leam, Deckham, Fawdon and Kenton bar. Sky broadband is the one constant in it all. I've spoke to them loads all I ever get is "it looks fine"

  • pennas17 carlpennington (@pennas17) reported from Gateshead, England

    @SkySports No shit

  • tracycyprus Tracy Maudsley (@tracycyprus) reported from Birtley, England

    @SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)

  • daz26172 Darren Short (@daz26172) reported from Sunderland, England

    @SkySports Against all of the money they have made & the whole picture of the situation everyone is in...... they need to get a grip on reality this type of media is what feeds the negativity in the world of football. Never mind what you might loose be grateful for what you have

  • seilpup Caroline Smith (@seilpup) reported from Rowlands Gill, England

    @SkyHelpTeam @skytv Help!! I am not the only customer having this issue.

  • S1mpson Nigel Simpson (@S1mpson) reported from Durham, England

    @BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays

  • CraigJStewart89 Craig Stewart (@CraigJStewart89) reported from Sunderland, England

    @SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks

  • W3z Wez (@W3z) reported from Sunderland Bridge, England

    @SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.

  • ub40eboney Cpat (@ub40eboney) reported from Bishop Auckland, England

    @leerobson23 @SkyUK But we could send out a engineer who will say it's fine and we'll charge you a shit load. Luckily virgin fibre is offered here now so see if that fixes it

  • TemporaryCarpet Jason the Furloughed 🇪🇺 (@TemporaryCarpet) reported from Gateshead, England

    @SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.

  • beadleg01 gary beadle (@beadleg01) reported from Sunderland, England

    @SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.

  • CampbellLennon Lennon Campbell (@CampbellLennon) reported from Coundon, England

    @TC38534491 @amo_a_los_Leeds @rgardom1 @SkySports I support a club who are staying up regardless of what happens with this season but we probably won’t push on any further. Literally mid table and even I think the season should resume - I’ve paid into this season, traveled away, I haven’t for next. 19/20 deserves a conclusion.

  • mainsey8 joseph mains (@mainsey8) reported from Washington, England

    Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later

  • eponymousdrums adam featherstone (@eponymousdrums) reported from Lanchester, England

    @LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TinkyTink Michelle (@TinkyTink) reported

    @SkyUK @joelycett Yes my @sky is diabolical if I leave living room no wifi it completely disappears after midnight takes days to get in touch with them they say we will replace box but it never arrives 😡

  • Avfc__Deano Deano (@Avfc__Deano) reported

    @SkyHelpTeam They never contacted me at all.

  • stephensjames84 James Stephens (@stephensjames84) reported

    @SkyHelpTeam despite the broadband check saying everything is fine, the internet doesn’t connect to every website and is impacting our ability to WFH. Can someone help please?

  • Declanlyall Lyall (@Declanlyall) reported

    @Jademaskell2 @_ratioed_rebel @SkySports Aha funny, if you want to get personal that's fine we can go down the dried up **** route, but remembering it's a police post that this conversation has risen from and we've already seen one post claim your tapping a bizzie I don't need to justify my penis length nor lower myself

  • passanoir Marek (@passanoir) reported

    @SkySports @PhilFoden that fringe of foden...looks terrible, sorry

  • boyer_89 l30¥£R (@boyer_89) reported

    @GEORGIE_35 @SkySports @TonyBellew Bellew would kill them both they have never been hit by someone their weight that can bang an when they do they gonna know about it or until they end up in hospital with a bleed on the brain or in a coma

  • SBillingtonfan StephenBillingtonfan (@SBillingtonfan) reported

    @SkyHelpTeam Screen is blue and at the top it just says "There is a technical fault with this channel. Please try again later. For help press ?" Been like this since 8:30 last night

  • NoelD84 Noel D (@NoelD84) reported

    @SkyHelpTeam Sorry, I'm still being told that the tests are unavailable and try again later. There is no option to book an engineer. Can you please advise the best contact number to arrange for an engineer of that is the only solution?

  • GtiJazzBlue Paul Davis (@GtiJazzBlue) reported

    @zeninternet Thanks Ashley, home BB isn't with Zen. Office services which I control are though. We are bundled with @SkyHelpTeam who have been as helpful as they can. @OpenreachHelp is the issue & their inability to action a permanent fix in a reasonable time frame.

  • KevinArm1875 Kevin Armstrong (@KevinArm1875) reported

    @SkySports **** off sky you're a vile disgrace.