Sky Outage Report in Durham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Durham come from postal codes DH1.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Durham, England
The most recent Sky outage reports came from the following cities: Sunderland, Gateshead, Washington, Stanley, Durham, Newton Aycliffe, Spennymoor, Bishop Auckland, Crook, Shildon, Peterlee, Boldon Colliery, Chester-le-Street, Seaham and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
TV | |
| Gateshead |
Internet | |
| Washington |
TV | |
| Stanley |
Wi-fi | |
| Sunderland |
TV | |
| Durham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Cat Walker
(@Cat_Walker1983) reported
from
Peterlee, England
@SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help
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Mike Charlston
(@mikecharlston) reported
from
Witton-le-Wear, England
@SkyHelpTeam Thanks. I thought as much & did hang up as I had a meeting to log onto anyway. Is there any way to block such calls?
-
Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?
-
M Oxley
(@MOxley95730032) reported
from
Shiney Row, England
@SkySports Neebody gives a ****!
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MARK GLEAVE
(@MARKGLEAVE8892) reported
from
Sunderland Bridge, England
@SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment
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Mike Charlston
(@mikecharlston) reported
from
Witton-le-Wear, England
@SkyHelpTeam That it would still be affected by the trees. Currently the line of sight in its current location hits the very centre / bulk of the tree. The location I suggested I think at worst would clip some lower branches. I think if mounted low enough it would not hit the tree at all.
-
Paul Donohoe
(@paul___donohoe) reported
from
Peterlee, England
@ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all
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Jaklyn common
(@jaklyn_common) reported
from
Sunderland Bridge, England
@SkyHelpTeam where has my internet gone SR6 Sunderland - help
-
Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Adding @skytv engineer to my CV My mam is self isolating for the 316th time & her tv has gone off, the sky adviser was worse than useless I’ve guided her over the phone & resolved the problem 🙌🏻🙌🏻 #selfisolatingproblem #jackofalltrades @SkyHelpTeam
-
Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?
-
stephen trotter
(@stephen26273) reported
from
Washington, England
@SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC
-
stephen trotter
(@stephen26273) reported
from
Washington, England
Why do @SkySports always get boring **** has-been footballers in the studio? That villa player who always sticks up for bruce , forgot his name , so irrelevant #nufc @NUFC
-
Ciarán
(@farrenciaran) reported
from
Whickham, England
Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.
-
Andrew Simpson
(@AgingBull73) reported
from
Bearpark, England
@talkSPORT Ok over 1000 fans surveyed, but where was survey taken and who did they support? Great unbiased survey. Source wasn't @SkySports was it?
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Northen Dave
(@davePnixon91) reported
from
Consett, England
@VerityHarper0x0 @SkySports Sure. I'd normally just say good day But you can go **** yourself tbh 👍 and ill block you which I don't do to many but your just out to entaginise by the looks...
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JamesHunter
(@JamesLaurence_) reported
from
Gateshead, England
@SkyHelpTeam any update on the low fell connection outage? Thanks :)
-
CycleTourLeader
(@cycletourleader) reported
from
Witton Gilbert, England
@SkySports Total disrespect for #NHS & other #frontlineworkers coming out with a stupid excuse like that. #Footballers don’t know what running on empty really is.
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Simon Garrity
(@simon_garrity) reported
from
Gateshead, England
@nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good
-
Mike Charlston
(@mikecharlston) reported
from
Witton-le-Wear, England
@SkyHelpTeam We’ve had a call today claiming to be needing to check our broadband for issues we’ve had and they had permission from sky head office. The callers English was very poor & the background was noisy. Does this sound like something which is real or a scam?
-
shaun smith
(@tempersmith) reported
from
Gateshead, England
@SkySportsPL @SkySports Alan smith 1 of the worst pundits awful
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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🍑
(@Wee_Peachy) reported
@SkyHelpTeam We follow the steps online everytime. It just drops out regularly for no reason and we're not the only one. At the same time other customers on twitter are saying its dropped out. Its a widespread issue so those connection and speed checks do nothing once its running again.
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#People #Help #Me! 🙏
(@AlexandrRusMan) reported
@MarkWright_ @SkySports @MarkWright_ Excuse me in advance. But I don't know who else to turn to for help. Please help me! I am in complete despair, clinging to every possible thread that can lead to someone who will help me! (I am not a BOT, I write all my comments myself!)
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Ethan Norfolk
(@EN_Bull) reported
@SkyHelpTeam The update in my messages said that you would update me with another message on the 20th September…… I’m not even surprised anymore that you’ve failed to update me. Absolutely terrible service.
-
Samantha Collins
(@elementalsam) reported
@SkyUK why is it after being a customer for 13 years I can no longer speak to a member of staff and everything has to be done online!!
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Andy Parker
(@andy__parker) reported
@SkyHelpTeam No, I'm not paying to make a call from my mobile for your useless customer service to tell me they don't have a clue what's going on and blame openreach for lack of updates like they did when I called last week
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Neutral Messiah
(@Short_Tempa) reported
@SkySports What an excuse. It's losing strength because of morons like him who have never genuinely supported it.
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Andy Parker
(@andy__parker) reported
@SkyHelpTeam Your teams are doing nothing about this, openreach is doing the repair not you and they are saying they are providing suppliers with updates, poor communication and high bills is part of the reason we have just spoken to another supplier about moving when our contract runs out
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Billy French
(@BFrench00) reported
@SkyHelpTeam Could I not pay an upfront cost to bring the monthly costs down?
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Samantha Collins
(@elementalsam) reported
@SkyHelpTeam I’m been trying for 30 min to speak to someone on telephone but it keeps cutting me off and telling me to go online!! I find this frustrating after being a customer for over 13 years and I can’t speak to someone when I need too!!! #nocustomerservice
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mandy Chapman
(@chapmanamanda11) reported
@SkyUK you are the worst company I have ever dealt with for money grabbing... £30 admin fees to apply offers and Netflix when I'm renewing my contract with you...you class me as a vip diamond customer loyalty means nothing to you... Disgusting