1. Home
  2. Companies
  3. Sky
  4. Durham
Sky

Sky outages and service status in Durham, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Durham, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received Apr 25, 7:03 PM GMT+1.
  • 60% Internet (60%)
  • 20% TV (20%)
  • 20% Phone (20%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Durham, England

The most recent Sky outage reports came from the following cities: Sunderland, Washington, Newton Aycliffe, Chester-le-Street, Durham, and Bishop Auckland.

CityProblem TypeReport Time
Sunderland TV 21 hours ago
Washington Internet 5 days ago
Washington Phone 12 days ago
Sunderland Internet 14 days ago
Newton Aycliffe Internet 23 days ago

Nearby cities with recent reports

Sunderland

1 recent signals

21 hours ago
Washington

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • linda666wharton
    Linda Wharton (@linda666wharton) reported from Ouston, England

    @SkyHelpTeam are you aware of any internet problems in DH8 please. Last 2 days have been a problem

  • WinshipRichard
    Richie Winship (@WinshipRichard) reported from Gateshead, England

    @SkySports stop this 🤮🤮🤮 He's statistically the worst manager in Premier league history

  • peteward74
    peter ward (@peteward74) reported from Durham, England

    @SkySports Slow night for sports news tonight like as this isn’t sport.

  • Tdal1369
    Anthony A Dalzell (@Tdal1369) reported from Washington, England

    @SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date

  • MrsLou_R
    Louise Ross (@MrsLou_R) reported from Sunderland, England

    @SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?

  • farrenciaran
    Ciarán (@farrenciaran) reported from Whickham, England

    Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.

  • DoddsJamie
    JamieEric (@DoddsJamie) reported from Washington, England

    @SkySports some1 give @jamieredknapp8 a hand shake for basically telling neville he's talking **** again !!!! What's fixing the stadium gunna do to what's going on on the pitch !!!

  • davePnixon91
    Northen Dave (@davePnixon91) reported from Consett, England

    @VerityHarper0x0 @SkySports Sure. I'd normally just say good day But you can go **** yourself tbh 👍 and ill block you which I don't do to many but your just out to entaginise by the looks...

  • EnterpriseMeryl
    Meryl Levington (@EnterpriseMeryl) reported from Durham, England

    @SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?

  • gemma_donohue16
    gemma donohue (@gemma_donohue16) reported from Dunston, England

    @SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks

  • Doddsy9
    Doddsy (@Doddsy9) reported from Stanley, England

    @SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room

  • wjc_14
    Will (@wjc_14) reported from Sunderland, England

    @SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.

  • wjc_14
    Will (@wjc_14) reported from Durham, England

    It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.

  • chazza_TW
    Chanise'shirley' (@chazza_TW) reported from Chopwell, England

    @SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.

  • john_rharper
    John Harper (@john_rharper) reported from Dunston, England

    There’s a clear whistle before Brighton score from the free kick. There is no reason to chalk off the goal. Hang your head in shame Lee Mason! Hang your head in shame! Appalling decision #WBABHA #skysports #premierleague

  • smudge79
    Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?

  • S1mpson
    Nigel Simpson (@S1mpson) reported from Durham, England

    @BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays

  • cycletourleader
    CycleTourLeader (@cycletourleader) reported from Witton Gilbert, England

    @SkySports Total disrespect for #NHS & other #frontlineworkers coming out with a stupid excuse like that. #Footballers don’t know what running on empty really is.

  • pennas17
    carlpennington (@pennas17) reported from Gateshead, England

    @SkySports Idiot not even 2m

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • madcow42
    Sarah 🌼 & RIP Jasper 🐾 (@madcow42) reported

    @jammierooroo @JAU_4 @SkyUK Doesn’t help when the call centre is based outside of the UK. They just work off a script, no empty or emotions on that script. I do hope you get it sorted, they are the worst company for customer service

  • wonderfulziggy
    Lynne Holding (@wonderfulziggy) reported

    @JAU_4 @jammierooroo @SkyUK Don’t get me started on Santander’s “bereavement service”!

  • coll1986
    colleen paddystinian 🇮🇪✊🇵🇸 (@coll1986) reported

    @jammierooroo @SkyUK She should have her 14 day cooling off period, get validated to speak on the account and say you want to make a complaint and escalate it.

  • PorscheTime
    PorscheTime (@PorscheTime) reported

    @jammierooroo @SkyUK My 77yo MIL was recently scammed out of 75,000 by fraudsters and M&S, MBNA and Santander also loaned her 20,15 and 20k . Problem is she didn’t apply and is a pensioner living alone, half deaf and early stage cognitive decline . The police are looking into the fraud which involved clearing her savings accounts at BoS, opening a Revolut and Kraken crypto account to funnel all the money to from her savings accounts and the loans on top. To say the BoScotland, Revolut , M&S, MBNA and Kraken have been unhelpful is an understatement of enormous proportions. The elderly need better protection from services that insist they hold online accounts. How does anyone lend a 77year old 55,000 in 48 hours with no affordability checks or veracity checks and then only want to talk about paying on time. The elderly are so vulnerable online and none seems to give a monkeys. BoS allowed over 130,000 to flow in and out her bank account over an 8 day period on an account that averaged 280 pounds per month flows over the last 2 years and total balance never changed more than 1-2,000 in that time. M&S will lend online easily but to complain or speak to anyone about you have to write to them and after doing so they refuse to discuss it . The elderly are cannon fodder online.

  • CInvestUK
    CInvest (@CInvestUK) reported

    @paulp_123 @SkySports The covering defender gave up and slowed down. This left gyokeres facing an open goal.

  • nazmiyesggllr
    Jenny 🇮🇪 (@nazmiyesggllr) reported

    @halftimepies @jammierooroo @SkyUK get xevatv, the best dodgy stick service in the uk

  • craigybaby42
    Puglife69 (@craigybaby42) reported

    @jammierooroo @garethlewis1959 @SkyUK If she was crying on the phone agents wouldn't have resigned her in a contract terms and conditions are read and your mil would have agreed calls are recorded if bad agent behaviour would be monitored and looked into there is more then meets the eye with your tweet

  • daventrian
    Bry (@daventrian) reported

    @SkyHelpTeam 27 years a customer for the vast majority paying a full subscription of movies &sports and now with ill health & falling into debt & when I really need help they won’t let me relinquish 9 months left on my contract. I was going to take a break, I’ll never be back.

  • David64440867
    David (@David64440867) reported

    @jammierooroo @SkyUK Isn't there a "cooling off" period to allow you to cancel?

  • amrish1304
    manishR (@amrish1304) reported

    @SkyUK please do something about the Sky Max Router. I used to get better coverage with the previous black router and now its not even reaching my upstairs bedrooms. The sky max pod is a good solution but at 8 pounds it is not pocket friendly. A long time customer