Sky outages and service status in Durham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 2 outage signals in the last 24 hours around Durham, including 2 direct reports.
- The most common problems reported in this area mention TV, Phone, and Wi-fi.
- The most recent signal from this area was received Aug 14, 2:36 PM GMT+1.
- TV (42%)
- Phone (33%)
- Wi-fi (17%)
- Internet (8%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Durham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Durham, England
The most recent Sky outage reports came from the following cities: Newton Aycliffe, Sunderland, Chester-le-Street, Stanley, and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe
|
TV | 3 hours ago |
|
Sunderland
|
Phone | 20 hours ago |
|
Newton Aycliffe
|
Phone | 3 days ago |
|
Chester-le-Street
|
TV | 7 days ago |
|
Newton Aycliffe
|
Wi-fi | 11 days ago |
|
Newton Aycliffe
|
Phone | 12 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Steve Beattie (@beatts_70safc) reported from Little Lumley, England@77jonnytabs @SkySports They are playing better under Johnson, but as I said awful league
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JamesHunter (@JamesLaurence_) reported from Gateshead, England@SkyHelpTeam any update on the low fell connection outage? Thanks :)
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Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England@SkyHelpTeam We’ve had a call today claiming to be needing to check our broadband for issues we’ve had and they had permission from sky head office. The callers English was very poor & the background was noisy. Does this sound like something which is real or a scam?
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Alfresko (@Alfresko3) reported from Langley Park, England@SkyUK Sky is crap. Same adverts over and over and over zzzzź.
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Chris Parkin (@Chris_p18) reported from Gateshead, England@TristynClark4 @SkySports I havent said you did say that. I'm saying imagine top top players being happy working for him. But I'm not the idiot getting bought into believing the utter rubbish that the big sam managerial merrygoround creates.
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Alan_G_Shaw (@Alan_G_Shaw) reported from Washington, England@SkyHelpTeam morning, Sky Go not working on either Fire tablet. Tried to remove device however that doesn't seem to be available. Any ideas?
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Michael Lane (@MichaelLane15) reported from Seaham, England@theawayfans Got to wait until tomorrow thanks to #skysports stupid KO time as well!
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Louise Ross (@MrsLou_R) reported from Sunderland, England@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
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Richie Winship (@WinshipRichard) reported from Gateshead, EnglandThis lot on sky givi g it large about cabbage heed ffs He's a good bloke, He's on 1000 games, Let him have his 1000 games, He's had no money. **** off @SkySports he's got us 2nd bottom you fools. #bruceout #NUFC
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Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England@SkyHelpTeam is there an issue with broadband in the TS21 area?
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Gary Philipson (@GaryAPhilipson) reported from Sedgefield, EnglandWhy won’t you fix my sky box @SkyHelpTeam we pay you a fortune a month and because we ain’t in a high risk group you won’t speak to us! Time and time again we lose signal. This isn’t good enough.
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David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England@SkyUK have put their prices up, both for broadband and TV mid contract, can I cancel because they have done this, or am I stuck with them until the end of the contract?
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from East Rainton, England@SkyHelpTeam Yes all the devices that are connected to it are having issues
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Linda Wharton (@linda666wharton) reported from Ouston, England@SkyHelpTeam are you aware of any internet problems in DH8 please. Last 2 days have been a problem
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Anthony A Dalzell (@Tdal1369) reported from Washington, England@SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date
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Gingerninja (@Monsieur_Ginger) reported from Hunwick, England@SkyHelpTeam So you asked me to PM you and you just advise calling the customer service number again? Take a bow sky, you have failed to support for a 5th time!
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Doddsy (@Doddsy9) reported from Stanley, England@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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Darren Reeve (@DarrenReeve7) reported from Sherburn Hill, EnglandAre you having problems with UHD @SkySports ???
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Lee Smith (@utdlee7) reported from Witton Gilbert, England@SkySports Lap of honour after beating the worst United side in 50 years. Teams still rather beat a poor United than a top class city side. Says it all.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Deeble (@mikedeeble) reported@SkyHelpTeam @niiciidee Whole family on sky mobile. A level result day no way of contacting each-other. Pay Sky what must be £300 a month Absolute joke of a service
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Teresa Hinton (@teresahinton) reported@cxdi55 @skytv @SkyHelpTeam Yep, we have been loyal SKY customers for over 38 years, just cancelled my contract with them, now BT customer, £20.00 cheaper and yes they told us it will go up a few pounds during next 6 months, but happy with that! My tv Sky packages finish next week and 4 mobiles the same
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rory hamilton (@rory1972ham) reported@cxdi55 @skytv @SkyHelpTeam I was a customer with three for around 25 years phone contract renewal for similar package was £35 now gone up to £80 with 2 increases to come during contract went to giffgaff £14 pm
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Cull22 (@Cull222) reported@cxdi55 @skytv @SkyHelpTeam I left sky years ago because of this and I've never gone back
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Paul Hough (@Paul_J_Hough) reported@cxdi55 @skytv @SkyHelpTeam I ditched them years ago. Poor customer service. You need to look elsewhere
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Stef (@MentalTheme) reported@cxdi55 @skytv @SkyHelpTeam Step 1: Cancel it. Step 2: Hook a PC up to your TV & never pay to watch anything ever again.
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Puglife69 (@craigybaby42) reported@cxdi55 @skytv @SkyHelpTeam Yes but you would also got a new customer offer when you joined sky don't be greedy
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RedChaz6 (@RChaz6) reported@cxdi55 @skytv @SkyHelpTeam Never ever given a 💩 about existing customers. No loyalty benefits. Their business model appears to be focused on new business. Cancel your contract and take a new one out in your wife's/partner's name getting the cheap rate. Better still, go somewhere else.
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Danny Lee ♿🐕🦺🇬🇧🎖️ (@DannyLee1980) reported@PaulRidley5 @SkyHelpTeam @SkyUK Have you tried to enable WiFi calling it should allow you to receive sms while the local masts is down.
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Simon Davies (@b1ake7) reported@SkyHelpTeam I just moved to sky today but landline is not working. Can you check please?