Sky

Sky Outage Report in Durham, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Durham come from postal codes DH1.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Durham, England 11/28/2025 00:05

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Durham, England

The most recent Sky outage reports came from the following cities: Consett, Durham, Gateshead, Sunderland, Boldon Colliery, Chester-le-Street and Bishop Auckland.

Loading map, please wait...
City Problem Type Report Time
United KingdomConsett Phone
United KingdomDurham Internet
United KingdomGateshead Internet
United KingdomSunderland TV
United KingdomSunderland Wi-fi
United KingdomConsett Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • gre3ny6 John Green Jr (@gre3ny6) reported from Washington, England

    @SkyHelpTeam why can’t I forward spam text messages to 7726 like you can with every other network ?

  • simon_garrity Simon Garrity (@simon_garrity) reported from Gateshead, England

    @nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good

  • Cat_Walker1983 Cat Walker (@Cat_Walker1983) reported from Peterlee, England

    @SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help

  • Chris_p18 Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports Thankfully, we'll never have to find out... thanks to top clubs not wanting to waste time and money on past it dinosaurs

  • MARKGLEAVE8892 MARK GLEAVE (@MARKGLEAVE8892) reported from Sunderland Bridge, England

    @SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment

  • john_rharper John Harper (@john_rharper) reported from Dunston, England

    There’s a clear whistle before Brighton score from the free kick. There is no reason to chalk off the goal. Hang your head in shame Lee Mason! Hang your head in shame! Appalling decision #WBABHA #skysports #premierleague

  • MOxley95730032 M Oxley (@MOxley95730032) reported from Shiney Row, England

    @SkySports Neebody gives a ****!

  • Chris_p18 Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports That's it... believe the big sam myths again. No, they weren't down and out when he took over

  • Chris_p18 Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports I havent said you did say that. I'm saying imagine top top players being happy working for him. But I'm not the idiot getting bought into believing the utter rubbish that the big sam managerial merrygoround creates.

  • smudge79 Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?

  • Chris_p18 Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports Hes a relegation firefighter at best. Hes been given opportunities higher up the table and still bottles it and plays for a draw against the crap sides.

  • stephen26273 stephen trotter (@stephen26273) reported from Washington, England

    Why do @SkySports always get boring **** has-been footballers in the studio? That villa player who always sticks up for bruce , forgot his name , so irrelevant #nufc @NUFC

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @SkyHelpTeam We’ve had a call today claiming to be needing to check our broadband for issues we’ve had and they had permission from sky head office. The callers English was very poor & the background was noisy. Does this sound like something which is real or a scam?

  • cycletourleader CycleTourLeader (@cycletourleader) reported from Witton Gilbert, England

    @SkySports Total disrespect for #NHS & other #frontlineworkers coming out with a stupid excuse like that. #Footballers don’t know what running on empty really is.

  • gshurben Graeme Shurben (@gshurben) reported from Bournmoor, England

    Hinchcliffe’s comments reaching a new low tonight!! How do #SkySports not see this!!???? He is terrible!

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @SkySportsPL @SkySports Alan smith 1 of the worst pundits awful

  • smudge79 Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @SkyHelpTeam That it would still be affected by the trees. Currently the line of sight in its current location hits the very centre / bulk of the tree. The location I suggested I think at worst would clip some lower branches. I think if mounted low enough it would not hit the tree at all.

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @SkyHelpTeam Thanks. I thought as much & did hang up as I had a meeting to log onto anyway. Is there any way to block such calls?

  • VictoriaBarry82 Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Adding @skytv engineer to my CV My mam is self isolating for the 316th time & her tv has gone off, the sky adviser was worse than useless I’ve guided her over the phone & resolved the problem 🙌🏻🙌🏻 #selfisolatingproblem #jackofalltrades @SkyHelpTeam

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Xofttam14 Matthew (@Xofttam14) reported

    @Ciel_Logan @SkyHelpTeam 01723 is down. It's an openreach fault. Sky won't be able to help.

  • bobsully47 robert sullivan (@bobsully47) reported from Shaftesbury, England

    @SkySports Should of got Eddie Howe then wouldn't be in this ****...

  • rob_breeds Rob Breeds (@rob_breeds) reported

    @SkyHelpTeam So now I have to spend time and effort to keep my account active? How can a third party be granted such power to disconnect me? Something is wrong here a your customer is not being considered. ok... I’ll fix it.

  • Ells_Silva Ells_Silva (@Ells_Silva) reported

    Sky broadband has got to be the worst thing to ever be created @SkyUK

  • jkaur97 Jenn ❤ (@jkaur97) reported

    @SkyHelpTeam I have raised a complaint & asked for an operations manager to contact me. Earlier today an agent contacted me, was getting no where with him so asked for an Ops manager to contact me(again) Again, an agent contacted me. Told her to put me through to a manager and she cut me off!

  • IslesKate Katie (@IslesKate) reported

    @SkyHelpTeam I’m a new customer & can’t log into my account or app. I can only access a 7yo account. Can someone please help me? I requested 2 screen Netflix but have only been given basic 1 screen & need to sort this. Also my mini box can’t pick up signal from the 1st night

  • mrpholland Pete Holland (@mrpholland) reported

    Hopefully not everyone at @SkyUK customer service is as unhelpful as Charlie who I’ve just had the misfortune to ‘deal’ with

  • jkaur97 Jenn ❤ (@jkaur97) reported

    @SkyUK Someone needs to contact me ASAP please. The customer service I have received recently has been appalling as a new customer I am starting to regret my decision! I raised a complaint last week and still no further forward. Someone contact me ASAP please.

  • aadrivinglesson Darren Linsey (@aadrivinglesson) reported

    @SkyHelpTeam The AA driving school are refusing to suspend or reduce franchise fees from their instructors. Choosing to sit back and make us pay fully while smaller driving schools reduce their fees to help in this crisis.

  • mcfcsullivan Mark Sullivan (@mcfcsullivan) reported

    @SkyHelpTeam The sky number just keeps saying it’ll send me an sms, I just want to speak to someone about equipment I returned with proof of postage, I I keep getting messages saying I’m getting billed for the equipment, please help