Sky Outage Report in Durham, England
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The latest reports from users having issues in Durham come from postal codes DH1.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Durham, England
The most recent Sky outage reports came from the following cities: Gateshead, Newton Aycliffe, Chester-le-Street, Sunderland, Consett, Durham and Boldon Colliery.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Internet | |
| Newton Aycliffe |
TV | |
| Gateshead |
Internet | |
| Gateshead |
Internet | |
| Gateshead |
Total Blackout | |
| Chester-le-Street |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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gemma donohue
(@gemma_donohue16) reported
from
Dunston, England
@SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks
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Paul Doolan
(@DoolanPd) reported
from
Durham, England
@SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.
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Craig meldrum
(@Meldrum_10) reported
from
Gateshead, England
@SkySports Newcastle match on Main Event no crowd noise my kids have heard more bad language off me 🙀🙀🤔🤔 than they do sitting in Gallowgate end 🙈🙈
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Ethan Oneil
(@EthanOsafc) reported
from
Durham, England
@SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports
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Slappy
(@slapnuts316) reported
from
Washington, England
@SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.
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Peter Oliver
(@peteroliver18) reported
from
Washington, England
@SkyHelpTeam Hi the Internet connection is not working in the Washington area
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Wallace Mather
(@wal78) reported
from
Sunderland Bridge, England
@SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.
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Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
@SkyHelpTeam We do this on a daily basis! My wife is practically a sky engineer! Self taught. There’s no signal so it says. We rang to get help as all we normally do fails. You then pied us off on the phone for not being high priority
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Paul Noble
(@Nobbysafc) reported
from
Sunderland Bridge, England
@SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.
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Will
(@wjc_14) reported
from
Sunderland, England
@SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.
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Dean Lamb
(@Chubfubbler) reported
from
Washington, England
@SkySports That hand on the desk thing is irritating as **** like!
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philsy
(@philwalton2) reported
from
Gateshead, England
@SkySports That's next June for ***** sake! If this **** is still about were well ******!!
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Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
@SkyHelpTeam Can you send an engineer to find out why ( everyday) the main Q box loses signal? Seriously every day! It’s taken 3 hours to get this to reconnect. Surely that’s unacceptable ?
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shaun smith
(@tempersmith) reported
from
Gateshead, England
Awful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday
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Ian
(@iramshaw) reported
from
Sacriston, England
@primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball
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Darren Reeve
(@DarrenReeve7) reported
from
Sherburn Hill, England
Are you having problems with UHD @SkySports ???
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Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
@SkyHelpTeam is there an issue with broadband in the TS21 area?
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James Gilhespy
(@gilhespy_james) reported
from
Seaham, England
@ian_brown_jnr @SkySports He’s been dreadful never seen him play well. Be lucky to get 15m for him
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Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
Why won’t you fix my sky box @SkyHelpTeam we pay you a fortune a month and because we ain’t in a high risk group you won’t speak to us! Time and time again we lose signal. This isn’t good enough.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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david_f86
(@ooBeeB) reported
@SkyHelpTeam Still having broadband issues, sky q box not connecting to Internet mobile devices not connecting to Internet but my work computer is. Whats going on Sky? Have tried unplugging boxes and router this afternoon but still no joy!
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Donna Bowman
(@Scotslass85) reported
@Megan_Mckenna_ @SkyHelpTeam @SkyUK Think the whole UK had sky problems yesterday, mine was on and off all ay up in Aberdeen, Scotland. And every Sunday without a doubt about 5pm it does the same on and off all night, very annoying
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hatter7676
(@hatter7676) reported
@SkySports Good article, apart from the fact that Rob Cross was in the top half of the draw!! Poor, very poor!
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Tina
(@tina_allen) reported
@SkyHelpTeam we have been without broadband since xmas eve due to a connection issue. Today we get an text saying the engineer is booked for 4th Jan? We have bern told nothing can be done sooner. My kids are remote learning Monday. I have lost work and now financially impacted
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vanessa
(@vfwoolnough) reported
@SkyHelpTeam We had these problems last night. Could some of the problem be- sky limiting the bandwidth?
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Simon Hawkins
(@sihawk89) reported
@SkyHelpTeam I went through the process to book an engineer after following the help guides but didn’t confirm the appointment. Not happy waiting for 2/3 weeks for the initial visit
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ellie webber
(@ellieeexo) reported
@SkyHelpTeam Our sky Q box won’t connect to our router, internet works but very limited access to certain things and extremely slow. Is anyone else having these problems?
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Matt
(@Matt99949541) reported
@SkyHelpTeam Hi there, I was told by the salesman on the phone that when I took out a phone contract on the new iPhone I’d get access to Sky VIP but I can’t seem to access this, please help as this was one of the reasons that I went with you in the first place.
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John Paul stevenson
(@JohnPaulsteve11) reported
Hi @SkyHelpTeam still No broadband after 24 hours down in Cornwall and still no update from you as to when it’s getting fixed. Utterly useless
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Claire Charlton
(@ClaireCharlton2) reported
@Megan_Mckenna_ @SkyHelpTeam @SkyUK We are currently in the cancellation period with Sky after being with them 15 years. They are a load of crap. I’ll stick with my Netflix, Amazon Prime TV, Disney & free view.