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Sky Outage Report in Durham, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Durham come from postal codes DH1 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Durham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Durham, England

The most recent Sky outage reports came from the following cities: Newton Aycliffe, Chester-le-Street, Sunderland, Durham, and Bishop Auckland.

CityProblem TypeReport Time
Newton Aycliffe Internet 3 days ago
Chester-le-Street TV 11 days ago
Sunderland Internet 13 days ago
Durham Phone 22 days ago
Newton Aycliffe Phone 24 days ago
Newton Aycliffe Phone 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • fredspoon
    pipkins (@fredspoon) reported from Chester-le-Street, England

    @itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.

  • ub40eboney
    Cpat (@ub40eboney) reported from Bishop Auckland, England

    @leerobson23 @SkyUK But we could send out a engineer who will say it's fine and we'll charge you a shit load. Luckily virgin fibre is offered here now so see if that fixes it

  • ub40eboney
    Cpat (@ub40eboney) reported from Bishop Auckland, England

    @leerobson23 @SkyUK Aye it's not their problem cause they are getting money and pie people off with that bs. It's been same everywhere I've lived mate here, Leam, Deckham, Fawdon and Kenton bar. Sky broadband is the one constant in it all. I've spoke to them loads all I ever get is "it looks fine"

  • mainsey8
    joseph mains (@mainsey8) reported from Washington, England

    Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later

  • SEAMONKEYOO7
    . (@SEAMONKEYOO7) reported from Willington, England

    @SkyUK Could you pls stop confusing your customers eg Ripping of full paying Sky paying customers with “SkyStore” rentals 😤. Why can’t a full paying customer watch a rental on a tv that doesn’t have that random app. 🧐

  • danielsleeth
    Daniel Sleeth (@danielsleeth) reported from Dunston, England

    @SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately

  • LeeTheMag
    LeeTheMag (@LeeTheMag) reported from Whickham, England

    @skysports giving a big **** you to @wwe and not showing smack down live tonight

  • W3z
    Wez (@W3z) reported from Sunderland Bridge, England

    @SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.

  • PHoare1963
    Dr Peter Hoare ⌬ (@PHoare1963) reported from Sacriston, England

    @BenjaminDBarker @Ravens @Saints @SkySportsNFL @SkySports As long as it isn’t the New England Cheaters, I frankly don’t give a damn! Neither of my teams have made the playoffs (again🙄). #GoFins #GoBroncos

  • seilpup
    Caroline Smith (@seilpup) reported from Rowlands Gill, England

    @SkyHelpTeam @skytv Help!! I am not the only customer having this issue.

  • thedoctor_84
    mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am wondering if there is any problems with internet connections in Sunderland. I’ve tried resetting my hub 3 times and still no luck

  • kevindraisey
    Kevin Draisey (@kevindraisey) reported from Newton Aycliffe, England

    Post #TOTCHE match discussion and @GNev2 absolutely spot on about the problem of racism again, and Sky compel host to announce that his views are not that of @SkyUK. Astonishing, Gary should be supported not disowned!

  • iEddsyy
    ً (@iEddsyy) reported from Durham, England

    @ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf

  • EllisLandreth1
    Ellis (@EllisLandreth1) reported from Sunderland Bridge, England

    @SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason

  • the_fatman61
    Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful

  • strizley7
    Lesley Wheatley (@strizley7) reported from Tanfield, England

    @crimlawuk @GNev2 And a terrible response on behalf of @SkySports

  • daz26172
    Darren Short (@daz26172) reported from Sunderland, England

    @SkySports Against all of the money they have made & the whole picture of the situation everyone is in...... they need to get a grip on reality this type of media is what feeds the negativity in the world of football. Never mind what you might loose be grateful for what you have

  • Tullic
    OfficialMickTee (@Tullic) reported from Chester-le-Street, England

    @SkyHelpTeam is there another problem with Sky emails. Cant access it with password!

  • alsandal39
    Alan (@alsandal39) reported from Whickham, England

    @SkyHelpTeam I have already signed in to see what is offered, I am being offered BT sport at an extra £25 per month on top of the £28 I already pay for Sky Sports as a thanks for being a customer for nearly 15 years whereas a new sports customer gets them both for £35 per month

  • VeteransR
    Veterans Response CIC (@VeteransR) reported from Sacriston, England

    @SkySports As a sky customer are you refunding the sky sports fee to your customers as the main reason I subscribe is for football there for the contract is now nil & void 🤔

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Arielle321Lala
    Arielle (@Arielle321Lala) reported

    @SkyHelpTeam THIS IS HOW MUCH SKY CARE AND VALUE THEIR CUSTOMERS!THEY KNEW THEIR SERVICE WAS DOWN & STILL LEFT 4 THE NIGHT & LEFT ALL CUSTOMERS MID-CHAOS!BUT STILL WANT PAYMENT FOR THE DIRE SERVICE!SAID THEY WOULD CONTINUE TO MONITOR AS THEY KNEW THE BIG ISSUES BUT CLEARLY A LIE!

  • Alison63760568
    Ally (@Alison63760568) reported

    @SkyHelpTeam We’ve still got issues with calls failing?

  • dannyemery7
    Danny Braide (@dannyemery7) reported

    @SkyHelpTeam Nope still not working

  • K3SSY_est_1991
    karl mckessy (@K3SSY_est_1991) reported

    @SkyHelpTeam Issue not sorted can't send texts or make calls.

  • Gordiemac4
    Gordiemac (@Gordiemac4) reported

    @SkyHelpTeam hi what is going on with you service tonight???? Can't make or recieve calls and no data connection either!!!

  • JuliePounder1
    Julie Pounder (@JuliePounder1) reported

    @laurasteele64 @SkyHelpTeam I’ve done all that too. Not working

  • Clarou8003
    Clare Bricewwhmmkml l (@Clarou8003) reported

    @SkyHelpTeam @craigburder Mine still not resolved I have 4 contracts and sims with sky and all having issues with calls and texts its ridiculous but sky can't be bothered

  • jojimojo
    Joanna Taylor (@jojimojo) reported

    @SkyHelpTeam @craigburder No, it really hasn’t! Still not working for me! 😡

  • thebrianager
    Brian Ager (@thebrianager) reported

    @SkyHelpTeam are there problems with Sky Mobile? I cannot make outgoing calls on either of my devices

  • Arielle321Lala
    Arielle (@Arielle321Lala) reported

    @SkyHelpTeam THIS IS HOW MUCH SKY CARE AND VALUE THEIR CUSTOMERS!THEY KNEW THEIR SERVICE WAS DOWN & STILL LEFT 4 THE NIGHT & LEFT ALL CUSTOMERS MID-CHAOS/ISSUES!BUT STILL WANT PAYMENT FOR THIS DIRE SERVICE!THEY SAID THEY WOULD CONTINUE TO MONITOR AS THEY KNEW THE BIG ISSUES BUT CLEARLY A LIE!