Sky outages and service status in Durham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Durham, including 1 direct report.
- The most common problems reported in this area mention TV, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 22, 11:16 AM GMT+1.
- TV (71%)
- Wi-fi (14%)
- Phone (14%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Durham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 22: Problems at Sky
Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Durham, England
The most recent Sky outage reports came from the following cities: Newton Aycliffe, Sunderland, Consett, and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe
|
Wi-fi | 11 hours ago |
|
Newton Aycliffe
|
Phone | 1 day ago |
|
Newton Aycliffe
|
TV | 6 days ago |
|
Newton Aycliffe
|
TV | 12 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Wallace Mather (@wal78) reported from Sunderland Bridge, England@SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.
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Kirst (@OohAwful) reported from Sunderland Bridge, England@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
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Lee (@knoxinDevil) reported from Newton Aycliffe, England@SkyHelpTeam signed up for Disney+ got the email but it says something has gone wrong, i can’t sign in as well
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Lisa Pickard (@LisaPickard18) reported from Sedgefield, EnglandOk ok steady on @GNev2 @SkySports #CarabaoCupFinal don’t agree with your comment that Man U never looked like losing … @NUFC made sure this was a cracking final; score flatters. Be fair. Had Newcastle scored first it would have been a different story
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Paul Frampton (@headcoverlova) reported from Bearpark, England@SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.
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John Harper (@john_rharper) reported from Dunston, EnglandThere’s a clear whistle before Brighton score from the free kick. There is no reason to chalk off the goal. Hang your head in shame Lee Mason! Hang your head in shame! Appalling decision #WBABHA #skysports #premierleague
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Lee Halbert (@leehal) reported from Durham, England@SkyHelpTeam A thumbs down for that ‘added’ feature!
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Chanise'shirley' (@chazza_TW) reported from Chopwell, England@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
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Chris Parkin (@Chris_p18) reported from Gateshead, England@TristynClark4 @SkySports That's it... believe the big sam myths again. No, they weren't down and out when he took over
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Jason the Furloughed 🇪🇺 (@TemporaryCarpet) reported from Gateshead, England@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
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Nick Whitehead (@nickngw) reported from Newton Aycliffe, England@80_zach @IanWright0 @SkySports What’s your problem mate. You wouldn’t have been in favour had this pandemic happened any of the previous 30 years. If you don’t like my responses why comment to me in the first place.
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Simon Garrity (@simon_garrity) reported from Gateshead, England@nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good
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Paul Jacques (@pauljacques83) reported from Sunderland Bridge, EnglandThe update to the @SkySports app is ****
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Gingerninja (@Monsieur_Ginger) reported from Hunwick, England@SkyHelpTeam So you asked me to PM you and you just advise calling the customer service number again? Take a bow sky, you have failed to support for a 5th time!
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Gingerninja (@Monsieur_Ginger) reported from Hunwick, England@SkyHelpTeam You have once again failed to support or help me! .
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Louise Ross (@MrsLou_R) reported from Sunderland, England@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
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Craig meldrum (@Meldrum_10) reported from Gateshead, England@SkySports Newcastle match on Main Event no crowd noise my kids have heard more bad language off me 🙀🙀🤔🤔 than they do sitting in Gallowgate end 🙈🙈
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Will (@wjc_14) reported from Sunderland, England@SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.
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James Gilhespy (@gilhespy_james) reported from Seaham, England@ian_brown_jnr @SkySports He’s been dreadful never seen him play well. Be lucky to get 15m for him
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Dan Kendal (@Dankendal93) reported from Sunderland Bridge, England@SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs. A (@ReynardAnna) reported@SkySports His English isn’t great he … he meant “WORST”!
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rob emery (@emmo1968) reported@SkySports I hope Spain smash those horrible ***** *****
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Ms vb_joshi (@joshi_vb) reported@SkySports Rio, are u that stupid!! Argentina all the way cheated, fouls and favouritism. We would have gone to final. Just wake up, u fool. That team is not world-class.
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Harry (@Harry38245838) reported@SkySports Clear favoritism shown to the ***** ***** team known as 'Argentina'. Why is that? 'FIFA' needs to be torn down and rebuilt.
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Pat Maguire (@PatMaguire20835) reported@Pughie1875 @SkySports Spain will lose its a fix.
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Stuart Woodger (@Woodgy) reportedFIFA please **** off with your tinpot halftime show. It doesn’t work for football. #fifa #worldcup2026 @BBCSport @talkSPORT @SkySports
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Desire Johnson (@DesireJohnkzs) reported@LusbyJack @thisisanfield What a load of **** from Skysports
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Kev Leddy WBAFC 𓅪 🏴 (@kev_leddy) reported@SkySports Where’s that meme with the old bloke saying ‘**** off’ when you want it ?
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Alex Fattahi (@AlexFattahi) reported@SkyHelpTeam absolute disgraceful service & rude staff. Had to take unpaid leave for the 2nd day now & still not broadband. Service agent ‘Subhajit’ said I wasn’t allowed to cancel!!!!
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Sam Eaton (@SamEaton92) reported@SkySports Hey @grok can you list all of the reasons why this would be a lie? From visa issues and deportations to VAR controversies and everything inbetween