Sky Outage Report in Durham, England
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The latest reports from users having issues in Durham come from postal codes DH1 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Durham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Durham, England
The most recent Sky outage reports came from the following cities: Chester-le-Street, Sunderland, Durham, Newton Aycliffe, and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street
|
TV | 8 days ago |
|
Sunderland
|
Internet | 10 days ago |
|
Durham
|
Phone | 19 days ago |
|
Newton Aycliffe
|
Phone | 21 days ago |
|
Newton Aycliffe
|
Phone | 21 days ago |
|
Sunderland
|
TV | 27 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Chanise'shirley' (@chazza_TW) reported from Chopwell, England@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
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Jason the Furloughed 🇪🇺 (@TemporaryCarpet) reported from Gateshead, England@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
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Nick Whitehead (@nickngw) reported from Newton Aycliffe, England@80_zach @IanWright0 @SkySports What’s your problem mate. You wouldn’t have been in favour had this pandemic happened any of the previous 30 years. If you don’t like my responses why comment to me in the first place.
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Lee Halbert (@leehal) reported from Durham, England@SkyHelpTeam A thumbs down for that ‘added’ feature!
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Tim Bellhouse (@TimBellhouse) reported from Dunston, England@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
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Anthony A Dalzell (@Tdal1369) reported from Washington, England@SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date
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Woody (@Woodysimon1987) reported from Gateshead, England@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
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Tracy Maudsley (@tracycyprus) reported from Birtley, England@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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Louise Ross (@MrsLou_R) reported from Sunderland, England@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
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Will Grigg scored yet? (@the_fatman61) reported from Washington, England@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
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Kirst (@OohAwful) reported from Sunderland Bridge, England@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
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adam featherstone (@eponymousdrums) reported from Lanchester, England@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
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Doddsy (@Doddsy9) reported from Stanley, England@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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gary beadle (@beadleg01) reported from Sunderland, England@SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.
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Craig Stewart (@CraigJStewart89) reported from Sunderland, England@SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks
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Nigel Simpson (@S1mpson) reported from Durham, England@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
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Will (@wjc_14) reported from Durham, EnglandThe new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡
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Jon (@jonridley87) reported from Hetton-Le-Hole, EnglandLooking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Baxter (@baxter_matt) reported@SkyHelpTeam one of our Sky Q mini boxes is displaying no satellite signal. It shows as connected to the main Sky Q box and connected to the network. Have tried the various resets suggested online and still not working. What are you going to do to sort this please? #rubbish
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Jenna N (@jennafayeanne) reportedIf you want a broadband and tv provider with good morals and good customer service - don’t choose @SkyUK. Honestly the way they treat people is appalling.
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Sabrina Wood 🦕🦕 (@sabrinadelphine) reported@SkyHelpTeam Help no Internet all day yesterday & still appears as if no internet. Have tried resetting the box & turning off at mains supply. But no luck. 😡😡
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Chris Norminton (@CNormo) reported@SkySports @BTSportBoxing Lets never see David Haye again on our tv screens. He has just robbed the British people with this bullshit of a fight they call boxing. The **** doesn't deserve another payday again
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Anthony (@ant_917) reported@SkyHelpTeam our SKYQ mini box will never connect to the main box. Every night without fail we have to deactivate several times before it works. Surely there’s something up with it?
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Mike (@gemini_wing) reported@SkySports Can't help but wonder if his love for Manyoo would still be present if they weren't paying him 500k a week for the next 2 years.
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SK (@SK32557411) reported@sylvie_76 @SkyUK , sucks as an employer too.
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Mikael (@MikaelMaira) reported@SkySports Merson is lowkey a United fan. Always talking **** about his so called team Arsenal and always bigging up United. When was the last time United won silverware? How many points would they have without VAR?
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Shaun Jackson (@jackoncc1701) reported@SkySports Hilarious! A tap in from bad keeping and through his legs that were a mile apart, and Newcastle! Oh dear, footballs gone mad
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Ishaq (@Ishaq_UTD) reported@AA_utd @SkySports Are u joking? She beat 3 top 5 seeded players in her way to the final. She was in no way bad today