Sky Outage Report in Durham, England
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The latest reports from users having issues in Durham come from postal codes DH1.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Durham, England
The most recent Sky outage reports came from the following cities: Chester-le-Street, Gateshead, Sunderland, Durham, Newton Aycliffe, Bishop Auckland, Washington and Stanley.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
TV | |
| Gateshead |
TV | |
| Sunderland |
Internet | |
| Gateshead |
TV | |
| Durham |
Phone | |
| Newton Aycliffe |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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ً
(@iEddsyy) reported
from
Durham, England
@ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf
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Lennon Campbell
(@CampbellLennon) reported
from
Coundon, England
@VinceNoir9 @realtommybox @peterjosephtz @SkySports Well **** them then and sell them and if there’s no window they can’t leave end of, they belong to that club. If a player wants to leave that desperately to force it during a pandemic let them. Clubs’ seasons should not be debated cause some entitled players have cold feet.
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Veterans Response CIC
(@VeteransR) reported
from
Sacriston, England
@SkySports As a sky customer are you refunding the sky sports fee to your customers as the main reason I subscribe is for football there for the contract is now nil & void 🤔
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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Cpat
(@ub40eboney) reported
from
Bishop Auckland, England
@leerobson23 @SkyUK Aye it's not their problem cause they are getting money and pie people off with that bs. It's been same everywhere I've lived mate here, Leam, Deckham, Fawdon and Kenton bar. Sky broadband is the one constant in it all. I've spoke to them loads all I ever get is "it looks fine"
-
Wez
(@W3z) reported
from
Sunderland Bridge, England
@SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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Cpat
(@ub40eboney) reported
from
Bishop Auckland, England
@leerobson23 @SkyUK But we could send out a engineer who will say it's fine and we'll charge you a shit load. Luckily virgin fibre is offered here now so see if that fixes it
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Rosco
(@Peterross83) reported
from
Sunderland, England
@SkySports Damn!
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Darren Short
(@daz26172) reported
from
Sunderland, England
@SkySports Against all of the money they have made & the whole picture of the situation everyone is in...... they need to get a grip on reality this type of media is what feeds the negativity in the world of football. Never mind what you might loose be grateful for what you have
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Craig Stewart
(@CraigJStewart89) reported
from
Sunderland, England
@SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks
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Lennon Campbell
(@CampbellLennon) reported
from
Coundon, England
@TC38534491 @amo_a_los_Leeds @rgardom1 @SkySports I support a club who are staying up regardless of what happens with this season but we probably won’t push on any further. Literally mid table and even I think the season should resume - I’ve paid into this season, traveled away, I haven’t for next. 19/20 deserves a conclusion.
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot
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Lennon Campbell
(@CampbellLennon) reported
from
Coundon, England
@amo_a_los_Leeds @TC38534491 @rgardom1 @SkySports So they can use the “you only care about it because your teams doing well” argument against you they’ll never admit that voiding a season is actually in their own interests because they’d have no argument. The fact they all support the same teams is no coincidence
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adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports No shit
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
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gary beadle
(@beadleg01) reported
from
Sunderland, England
@SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.
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joseph mains
(@mainsey8) reported
from
Washington, England
Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later
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Caroline Smith
(@seilpup) reported
from
Rowlands Gill, England
@SkyHelpTeam @skytv Help!! I am not the only customer having this issue.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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TC
(@TC38534491) reported
@oxym1988 @SkySports Trouble is, none of the players Spurs would have wanted would have been interested. And given what they paid for Grealish, the offer was an insult.
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stacey webb
(@1mm31) reported
@PATVOne1 @SkyHelpTeam I get that but they have listed channel 4 hd bbc etc as being sorted. But e4 as not. No mention of channels such as kerrang 😭🙃 weeks sounds awful 😢 😕
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Michael Jennings
(@JackjMichael) reported
@SkyHelpTeam I've done all of that and your technical team said this was a known issue I only had this installed last week.
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Andrew Roland
(@andrew_roland) reported
@SkyHelpTeam I can’t get my football in UHD. I press the red button but my touch remote won’t move down from the “Recap” tile! I’ve restarted my sky box and reset the remote my removing the batteries. Is this a known problem?
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Aliya
(@aliya26x) reported
@SkyHelpTeam It’s still not working…
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P.A.T.V. Scunthorpe
(@PATVOne1) reported
@1mm31 @SkyHelpTeam Unsure of the timescale. Problem is Red Bee also handle the main feeds of BBC One and Two and all the channels from Channel 4, Channel 5 and BT Sport and BBC/C4/C5 are the main priority at the moment. Rumours are days… up to weeks (at worst), as there is quite a bit of damage.
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Joe Scott
(@JoeSScott19) reported
@tanzlee @todd260198 @SkySports I never said that once again you have failed to follow a thread. James Todd said it not me, I simply answered his question. My point was fury has off night against much worse opposition than Joshua so it not out the realms of possibility for AJ to beat him.
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LUFC OZZY
(@AdamOzzy) reported
@SkySports Put your weight back on and use your natural advantages to walk him down. Why try and out box the technician when you weigh 3 stone more, hit harder? His approach was bizarre.
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Rich
(@leanraptor84) reported
@SkyHelpTeam why is my internet speed only 14mbs on download when you promise a minimum of 32mb ? Hmmm everytime I call I get fobbed off by your staff and told I'm wrong , @BT , @virginmedia would you treat customers of 15+ yrs loyalty like this ????
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P.A.T.V. Scunthorpe
(@PATVOne1) reported
@JackCuthill @SkyHelpTeam A fire incident at Red Bee (who play out TV channels) on Saturday night has resulted in many channels having their main feeds off air… BBC, C4, C5, BT Sport have direct back ups to continue their schedules, but Box Plus don’t, so since The Box is back working, its a back up feed