Sky Outage Report in Durham, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Durham, England
The most recent Sky outage reports came from the following cities: Bishop Auckland, Sunderland, Gateshead, Washington, Stanley, Durham, Newton Aycliffe, Spennymoor, Crook, Shildon, Peterlee, Boldon Colliery, Chester-le-Street and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Bishop Auckland |
Internet | |
| Sunderland |
TV | |
| Gateshead |
Internet | |
| Washington |
TV | |
| Stanley |
Wi-fi | |
| Sunderland |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Wallace Mather
(@wal78) reported
from
Sunderland Bridge, England
@SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.
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Will
(@wjc_14) reported
from
Durham, England
The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡
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Anthony A Dalzell
(@Tdal1369) reported
from
Washington, England
@SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date
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Will
(@wjc_14) reported
from
Sunderland, England
@SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.
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Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
@SkyHelpTeam Can you send an engineer to find out why ( everyday) the main Q box loses signal? Seriously every day! It’s taken 3 hours to get this to reconnect. Surely that’s unacceptable ?
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Lee Halbert
(@leehal) reported
from
Durham, England
@SkyHelpTeam A thumbs down for that ‘added’ feature!
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Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
@SkyHelpTeam We do this on a daily basis! My wife is practically a sky engineer! Self taught. There’s no signal so it says. We rang to get help as all we normally do fails. You then pied us off on the phone for not being high priority
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philsy
(@philwalton2) reported
from
Gateshead, England
@SkySports That's next June for ***** sake! If this **** is still about were well ******!!
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gemma donohue
(@gemma_donohue16) reported
from
Dunston, England
@SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks
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Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
Why won’t you fix my sky box @SkyHelpTeam we pay you a fortune a month and because we ain’t in a high risk group you won’t speak to us! Time and time again we lose signal. This isn’t good enough.
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Ethan Oneil
(@EthanOsafc) reported
from
Durham, England
@SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports
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Kirst
(@OohAwful) reported
from
Sunderland Bridge, England
@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
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Paul Doolan
(@DoolanPd) reported
from
Durham, England
@SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.
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Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
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Craig meldrum
(@Meldrum_10) reported
from
Gateshead, England
@SkySports Newcastle match on Main Event no crowd noise my kids have heard more bad language off me 🙀🙀🤔🤔 than they do sitting in Gallowgate end 🙈🙈
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shaun smith
(@tempersmith) reported
from
Gateshead, England
Awful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday
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Will
(@wjc_14) reported
from
Durham, England
It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.
-
Jon
(@jonridley87) reported
from
Hetton-Le-Hole, England
Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man
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Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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braddersw18
(@braddersW18) reported
@SkySports **** um! NRL doing their usual thinking they run everything. I say ban them from the next few tournaments after everyone jumping through hoops to accommodate all their requests and then they back out
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Richard
(@Richardpcoop) reported
@SkyUK any idea how I fix the amber light on my Sky router??
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Lisa Howden
(@lisavhowden) reported
@SkyHelpTeam @sir_swish2262 My Sky broadband also down RG41 area. Was given a number to call, said it was Sky but then nothing. No music, no message etc. This is terrible. I got another number which said call back in the morning & my other half has gone through 7min diagnostic call to be told to call back.
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Catrin
(@luvcatrin) reported
@SkyHelpTeam sky channels not working or any apps. tried to reset and connection is fine. Keeps saying viewing card can’t be read. Done all the usual steps. Help!!
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James
(@HiThereImJames) reported
@SkyHelpTeam broadband in BN16 constantly up and down, driving me insane. Router reset multiple times. Unplugged multiple times.
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Finixly
(@ohfinixly) reported
@Joseph1FN @SkySports No that **** ***
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Paul Griffiths
(@pauljgriffiths1) reported
@ChrisJCorless @SkyUK @SkyHelpTeam I’m in RG41 too and down for well over an hour. Glad I’m not alone
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Richard Adams
(@RichardAdams7) reported
@SkyUK sky mobile is the worst I've ever seen I can't do my job right because I can't even get good coverage. And that's a big no no in my job what a waste of time don't get sky mobile its a rip off.
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Gavin Hutsby
(@SirGawain82) reported
@SkyHelpTeam Good evening! My parents have a sky q hub model ER115. They are currently on the basic adsl broadband service. If they make the step up to the superfast VDSL service the existing equipment should be compatible? According to ER115 specs it ready for VDSL.
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Topline PR
(@ToplinePR) reported
Sky broadband down in RG41 also. Clearly a problem given the number of reports. @skytv @SkyHelpTeam