Sky

Sky Outage Report in Durham, England

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The latest reports from users having issues in Durham come from postal codes DH1.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Durham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Durham, England 02/14/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Durham, England

The most recent Sky outage reports came from the following cities: Sunderland, Gateshead, Washington, Stanley, Durham, Newton Aycliffe, Spennymoor, Bishop Auckland, Crook, Shildon, Peterlee, Boldon Colliery, Chester-le-Street, Seaham and Consett.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland TV
United KingdomGateshead Internet
United KingdomWashington TV
United KingdomStanley Wi-fi
United KingdomSunderland TV
United KingdomDurham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • jaklyn_common Jaklyn common (@jaklyn_common) reported from Sunderland Bridge, England

    @SkyHelpTeam where has my internet gone SR6 Sunderland - help

  • stephen26273 stephen trotter (@stephen26273) reported from Washington, England

    Why do @SkySports always get boring **** has-been footballers in the studio? That villa player who always sticks up for bruce , forgot his name , so irrelevant #nufc @NUFC

  • Cat_Walker1983 Cat Walker (@Cat_Walker1983) reported from Peterlee, England

    @SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help

  • MARKGLEAVE8892 MARK GLEAVE (@MARKGLEAVE8892) reported from Sunderland Bridge, England

    @SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @SkySportsPL @SkySports Alan smith 1 of the worst pundits awful

  • JamesLaurence_ JamesHunter (@JamesLaurence_) reported from Gateshead, England

    @SkyHelpTeam any update on the low fell connection outage? Thanks :)

  • VictoriaBarry82 Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Adding @skytv engineer to my CV My mam is self isolating for the 316th time & her tv has gone off, the sky adviser was worse than useless I’ve guided her over the phone & resolved the problem 🙌🏻🙌🏻 #selfisolatingproblem #jackofalltrades @SkyHelpTeam

  • AgingBull73 Andrew Simpson (@AgingBull73) reported from Bearpark, England

    @talkSPORT Ok over 1000 fans surveyed, but where was survey taken and who did they support? Great unbiased survey. Source wasn't @SkySports was it?

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @SkyHelpTeam Thanks. I thought as much & did hang up as I had a meeting to log onto anyway. Is there any way to block such calls?

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @SkyHelpTeam We’ve had a call today claiming to be needing to check our broadband for issues we’ve had and they had permission from sky head office. The callers English was very poor & the background was noisy. Does this sound like something which is real or a scam?

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @SkyHelpTeam That it would still be affected by the trees. Currently the line of sight in its current location hits the very centre / bulk of the tree. The location I suggested I think at worst would clip some lower branches. I think if mounted low enough it would not hit the tree at all.

  • cycletourleader CycleTourLeader (@cycletourleader) reported from Witton Gilbert, England

    @SkySports Total disrespect for #NHS & other #frontlineworkers coming out with a stupid excuse like that. #Footballers don’t know what running on empty really is.

  • davePnixon91 Northen Dave (@davePnixon91) reported from Consett, England

    @VerityHarper0x0 @SkySports Sure. I'd normally just say good day But you can go **** yourself tbh 👍 and ill block you which I don't do to many but your just out to entaginise by the looks...

  • smudge79 Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?

  • stephen26273 stephen trotter (@stephen26273) reported from Washington, England

    @SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC

  • MOxley95730032 M Oxley (@MOxley95730032) reported from Shiney Row, England

    @SkySports Neebody gives a ****!

  • simon_garrity Simon Garrity (@simon_garrity) reported from Gateshead, England

    @nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good

  • farrenciaran Ciarán (@farrenciaran) reported from Whickham, England

    Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.

  • smudge79 Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?

  • paul___donohoe Paul Donohoe (@paul___donohoe) reported from Peterlee, England

    @ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Steroidking1991 Charlie Rix (@Steroidking1991) reported

    @SkyHelpTeam States there is a issue on my connect. Open reach engineer has been booked to fix it

  • JamesOMahoney JamesOMahoney (@JamesOMahoney) reported

    @SkyHelpTeam Customer Retentions @SkyUK offered a worse discount than previous agent! Leaving no alternative but to #DitchAndSwitch @SkyUK because of #SkyPriceHikes #Freeview

  • ramzino92 free palestine! (@ramzino92) reported

    Sky broadband is the worst WiFi provider out there. @SkyHelpTeam

  • carljervis1992 carl jervis (@carljervis1992) reported

    @SkySports They have had a season riddled with injuries but are still 6th, if they never had injuries then maybe higher who knows

  • mcBoyt Mark Boyt (@mcBoyt) reported

    @SkyHelpTeam are there known issues with your broadband in BH21 area? Ours has been down a while now?

  • Pti_Singe PerplexPuss (@Pti_Singe) reported

    @SkyHelpTeam I already have and was told that I needed to pay for an extra £5 a month for a "Booster", which essentially guarantees the level of service that I should be getting at the first place, before paying the £5 a month! Which is utter #nonsense.

  • rudol9h Abdul Raheem Rudolph 💙 (@rudol9h) reported

    @SkyHelpTeam I'm getting a message 'Your sky+ HD box isn't getting a satellite signal'

  • Moffweiler Graeme Moffat (@Moffweiler) reported

    @AngelaHaggerty @SkyHelpTeam Just had a call saying they were monitoring internet, and noticed we had 'performance issues'. I told them my connection was fine, and I have no problems. They then told me if it wasnt resolved, my internet connection is going to be removed.

  • helen_woodgate Helen Woodgate (@helen_woodgate) reported

    @SkyHelpTeam I’m getting multiple calls per week from various numbers trying to tell me that my router is faulty and they need to connect to it to check. When I call them out they hang up. Most recent call from 01914939837. Can you trace the call?

  • Liz_whippet Liz Rounders (@Liz_whippet) reported

    @SkyHelpTeam our fibre has gone down in LS28 area. Is there an update on this?