Sky Outage Report in Sunderland Bridge, County Durham, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland Bridge, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sunderland Bridge, County Durham, England
The most recent Sky outage reports came from the following cities: Stockton-on-Tees, Sunderland, Consett, Chester-le-Street, Durham and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Internet | |
| Sunderland |
TV | |
| Stockton-on-Tees |
Internet | |
| Stockton-on-Tees |
Internet | |
| Sunderland |
Wi-fi | |
| Consett |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland Bridge, England
Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:
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Slappy
(@slapnuts316) reported
from
Washington, England
@SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.
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Jono
(@Jono_1987) reported
from
Billingham, England
@SkyHelpTeam For the quality of sky broadband I don’t get how they can justify the cost. Brutal service
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.
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Andrew
(@a_scotty1892) reported
from
Annfield Plain, England
Abysmal service from @SkyHelpTeam 6weeks from signing up still no broad band over 15hrs spent on phone, 6days wasted waiting for openreach engineer not to turn up. Waited over a week for sky to call me to progress bridge case and still nothing... #sky #skybroadband
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Harriet Walshaw
(@HarrietWalshaw) reported
from
Sunderland Bridge, England
@SkyHelpTeam we’re getting no satellite signal is this unique to us or a wider problem. Trying to phone but on hold for 20mins and counting.
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Gingerninja
(@Monsieur_Ginger) reported
from
Hunwick, England
@SkyHelpTeam Nothing more to add? Just as useless as your call centre! Below par service despite collecting 100s each month for years - wonderful.
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James Gilhespy
(@gilhespy_james) reported
from
Seaham, England
@ian_brown_jnr @SkySports He’s been dreadful never seen him play well. Be lucky to get 15m for him
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Darren Reeve
(@DarrenReeve7) reported
from
Sherburn Hill, England
Are you having problems with UHD @SkySports ???
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Jono
(@Jono_1987) reported
from
Billingham, England
@SkyHelpTeam It’s awful we pay a top price for fibre. It’s constantly dropping out. I’ve just watch the football on Amazon prime on my Apple TV box and it was like being back in the 2g days buffering all the time or completely cutting out.
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David Ivo Iveson
(@the_real_ivo) reported
from
Bishop Auckland, England
@SkySports Should have give him a testimonial for his service to the club
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David Ivo Iveson
(@the_real_ivo) reported
from
Bishop Auckland, England
@SkyUK have put their prices up, both for broadband and TV mid contract, can I cancel because they have done this, or am I stuck with them until the end of the contract?
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Gingerninja
(@Monsieur_Ginger) reported
from
Hunwick, England
@SkyHelpTeam So you asked me to PM you and you just advise calling the customer service number again? Take a bow sky, you have failed to support for a 5th time!
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Gingerninja
(@Monsieur_Ginger) reported
from
Hunwick, England
@SkyHelpTeam Nope. I had to hang up.
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Gingerninja
(@Monsieur_Ginger) reported
from
Hunwick, England
@SkyHelpTeam You have once again failed to support or help me! .
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Dean Lamb
(@Chubfubbler) reported
from
Washington, England
@SkySports That hand on the desk thing is irritating as **** like!
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Ian
(@iramshaw) reported
from
Sacriston, England
@primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.
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Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
@SkyHelpTeam is there an issue with broadband in the TS21 area?
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.
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Meryl Levington
(@EnterpriseMeryl) reported
from
Durham, England
@SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Aitchessen
(@Aitchessen) reported
There's an issue with subtitles on Sky Q. When you rewind from real time the subtitles come back on @SkyHelpTeam
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Fordë
(@heyitsforde) reported
@SkyHelpTeam poor play from Sky today
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Susan Woodhams
(@SusieFloozie) reported
@SkyHelpTeam Any update on this? Sky internet has been down now in Wolverton and surrounding areas since around 2pm this afternoon!!
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Lee Scanlan
(@lee_scanlan) reported
@Sargy7 @SkyHelpTeam Been digging deeper and most of Clitheroe is down... Seem the unhelpful @skyhelpteam are insisting on treating each call as an individual case and charging £65 a visit even though its a widespread exchange issue!
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Ian Sarginson
(@Sargy7) reported
@SazzleCazzle @SkyHelpTeam Mine has been off all day. Just came on to see if anyone else was having issues. Seems to be a few of us.
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Toni Buckingham
(@tbuckingham2) reported
@SkyUK waited all day for someone to come and fit Sky but no one turned up without any communication and now being told we will have to wait another 10 days… not happy and such poor service. Didn’t even call to say no one would be able to come.
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Simone Wilson
(@SimoneWilson2) reported
@SkyHelpTeam We have none in Bb7 area they keep telling all that ring no problems reported but clearly there is
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Jess
(@Jessw1303) reported
@snowstormlee @SkyHelpTeam Completely agree! No way in the world would my workplace switch off their help desk if something like this happened. They just direct you to their website and that just tells you that it’s down - no ETA of a fix, nothing at all! 🙄🤬
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J
(@j86MK) reported
@SkyHelpTeam how long until the broadband is fixed in Milton Keynes?? Its been down since this afternoon and there's limited info you are providing?! I require the Internet for work. How long will this take to fix?(ASAP isn't a satisfactory response)
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MUFC(FAN ACCOUNT) 🔴⚪⚫
(@Luke30947644) reported
@Heroeightytwo @SkyHelpTeam Completely agree try telling me that it wasn't down even tho the tech team have told me over phone that there is broadband outage and multiple people putting it on social media.... I honestly don't think they know themselves what is going on ATM it seems it isn't just sky tho