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Sky Outage Report in Sunderland Bridge, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland Bridge, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Sunderland Bridge, County Durham, England 12/11/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sunderland Bridge, County Durham, England

The most recent Sky outage reports came from the following cities: Newton Aycliffe, Stockton-on-Tees, Chester-le-Street, Sunderland, Consett and Durham.

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City Problem Type Report Time
United KingdomNewton Aycliffe TV
United KingdomStockton-on-Tees TV
United KingdomChester-le-Street Internet
United KingdomSunderland Internet
United KingdomSunderland TV
United KingdomConsett Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland Bridge, England

Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:

  • wjc_14 Will (@wjc_14) reported from Durham, England

    It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.

  • MarkMcAneny Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England

    @Nicosrn1 @SkyUK @SkyHelpTeam Add me to this complaint. Ordered gold Pro on the 16th. Before 3pm. Still no news. Shocking customer service !!!

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    Why won’t you fix my sky box @SkyHelpTeam we pay you a fortune a month and because we ain’t in a high risk group you won’t speak to us! Time and time again we lose signal. This isn’t good enough.

  • Doddsy9 Doddsy (@Doddsy9) reported from Stanley, England

    @SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam Can you send an engineer to find out why ( everyday) the main Q box loses signal? Seriously every day! It’s taken 3 hours to get this to reconnect. Surely that’s unacceptable ?

  • DoolanPd Paul Doolan (@DoolanPd) reported from Durham, England

    @SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.

  • dandinnerlady Dan Donnelly (@dandinnerlady) reported from Stockton-on-Tees, England

    @SkyHelpTeam No use ... I am trying to work from home .. the poor quality of your service is costing me money and A LOT of time

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Stockton-on-Tees, England

    @SkyHelpTeam I'm sorry but this doesn't help me I want to talk to someone, there is no information about negotiating a new deal?

  • Tdal1369 Anthony A Dalzell (@Tdal1369) reported from Washington, England

    @SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Stockton-on-Tees, England

    @SkyHelpTeam Hi, I'm still struggling to understand how to speak to someone about my account, my future bills are astronomical and I don't want to pay the figures quoted. I'd like to negotiate a deal with someone please, can you help?

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam We do this on a daily basis! My wife is practically a sky engineer! Self taught. There’s no signal so it says. We rang to get help as all we normally do fails. You then pied us off on the phone for not being high priority

  • MrsLou_R Louise Ross (@MrsLou_R) reported from Sunderland, England

    @SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?

  • leehal Lee Halbert (@leehal) reported from Durham, England

    @SkyHelpTeam A thumbs down for that ‘added’ feature!

  • OohAwful Kirst (@OohAwful) reported from Sunderland Bridge, England

    @SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man

  • wjc_14 Will (@wjc_14) reported from Durham, England

    The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡

  • JimGardnerSNCLP Jim Gardner 🎶 Save Lives. Drive to Durham (@JimGardnerSNCLP) reported from Stockton-on-Tees, England

    @SkyHelpTeam Could you tell me why the agent who sent me the DM is no longer replying please? Why are you making it so difficult for my 70 year old parents to cancel their services? Why are you charging them £70 for TV and making it impossible for them to contact you?

  • S1mpson Nigel Simpson (@S1mpson) reported from Durham, England

    @BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays

  • nickngw Nick Whitehead (@nickngw) reported from Newton Aycliffe, England

    @80_zach @IanWright0 @SkySports What’s your problem mate. You wouldn’t have been in favour had this pandemic happened any of the previous 30 years. If you don’t like my responses why comment to me in the first place.

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • WhymarkDominic Dominic Whymark (@WhymarkDominic) reported

    @SkyUK @wurzelm74 Hello, I am also having this issue on sky glass, only this channel tho, it's like the frame rate is dipping

  • richaskew Richard Askew (@richaskew) reported

    @SkyHelpTeam hi, issues with your website? The login screen just says there has been a problem, I need to move data around

  • MarcusRobson2 Marcus Robson (@MarcusRobson2) reported

    @BenColeyGolf Been saying it for years. @SkySports have brilliant cricket pundits but when it comes to golf, with the odd exception, the punditry is poor. Thieving a living and ripping up those paying for subscriptions. You’d find 10000 fans at the Open every year with more knowledge.

  • TheReal65065045 The Real Deal (@TheReal65065045) reported

    What is going on with the camera work @TheOpen @SkySports it’s bloody awful!! #skysports #TheOpen #golf

  • samuelkwakye58 Riches (@samuelkwakye58) reported

    @FabrizioRomano I promise you, if Man Utd paid potentially €95m for a largely unproven player, all hell would have broken loose. Skysports, BBC sports, DailyMail sports and every sports journalist would criticize the club. Shoot, €71m for a player of Mbuemo’s caliber is being talked about

  • pasteydave Dave Taylor (@pasteydave) reported

    @SkySportsRL @SkySports Trying to watch the cas match but as it’s on sky plus I’ve just had the usual crash and complete reload of sky where I’ve missed a try and possibly march changing decision . If the broadbands crap that’s on you as well sky. And no analysis at half-time. Crap service,

  • BenJubin Ben Jubin (@BenJubin) reported

    @SkyHelpTeam well well our Internet doesn’t work again. What will you do this time? Tell me to test again and tell me there isn’t an issue?

  • StuNewMilton Stu.Baggie. (@StuNewMilton) reported

    @SkySports need to get back to basics. The punditry, stats they keep ramming down your throat is so dull. The open on BBC was 6 hours of golf with Peter Alliss and nothing else. We want to watch sport and not people talking about it. . #TheOpen

  • wurzelm74 wurzelm74 (@wurzelm74) reported

    Anyone else having issues with the sky sports plus app on Sky Glass? Keeps going all jerky as if in slow motion. @SkyUK only channel / app that’s doing this. Not a connection issue. Sky glass reset and still the same

  • Nutnutdaniella #MyNameIs Daniella (@Nutnutdaniella) reported

    @fifimccree @SkyHelpTeam @Pgw68 Yer no there is definitely an issue and sky are saying there isn’t yet everyone is saying they cannot make or receive calls