Sky Outage Report in Sunderland Bridge, County Durham, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Sunderland Bridge, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Sunderland Bridge, County Durham, England
The most recent Sky outage reports came from the following cities: Stockton-on-Tees, Bishop Auckland, Sunderland, Seaham and Billingham.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
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Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland Bridge, England
Latest outage, problems and issue reports in Sunderland Bridge and nearby locations:
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Darren Reeve (@DarrenReeve7) reported from Sherburn Hill, England
Are you having problems with UHD @SkySports ???
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Slappy (@slapnuts316) reported from Washington, England
@SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.
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Dean Lamb (@Chubfubbler) reported from Washington, England
@SkySports That hand on the desk thing is irritating as **** like!
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sarah hunter (@sarahhunter25) reported from Durham, England
@GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.
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Paul Noble (@Nobbysafc) reported from Sunderland Bridge, England
@SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?
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Ian (@iramshaw) reported from Sacriston, England
@primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball
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sarah hunter (@sarahhunter25) reported from Durham, England
@Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.
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Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England
@Nicosrn1 @SkyUK @SkyHelpTeam Add me to this complaint. Ordered gold Pro on the 16th. Before 3pm. Still no news. Shocking customer service !!!
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Wallace Mather (@wal78) reported from Sunderland Bridge, England
@SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.
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Jono (@Jono_1987) reported from Billingham, England
@SkyHelpTeam It’s awful we pay a top price for fibre. It’s constantly dropping out. I’ve just watch the football on Amazon prime on my Apple TV box and it was like being back in the 2g days buffering all the time or completely cutting out.
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James Gilhespy (@gilhespy_james) reported from Seaham, England
@ian_brown_jnr @SkySports He’s been dreadful never seen him play well. Be lucky to get 15m for him
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Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England
@SkyHelpTeam is there an issue with broadband in the TS21 area?
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Gingerninja (@Monsieur_Ginger) reported from Hunwick, England
@SkyHelpTeam Nope. I had to hang up.
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Paul Doolan (@DoolanPd) reported from Durham, England
@SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.
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Peter Oliver (@peteroliver18) reported from Washington, England
@SkyHelpTeam Hi the Internet connection is not working in the Washington area
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sarah hunter (@sarahhunter25) reported from Durham, England
@Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.
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Will (@wjc_14) reported from Sunderland, England
@SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.
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Meryl Levington (@EnterpriseMeryl) reported from Durham, England
@SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?
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Jono (@Jono_1987) reported from Billingham, England
@SkyHelpTeam For the quality of sky broadband I don’t get how they can justify the cost. Brutal service
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Ethan Oneil (@EthanOsafc) reported from Durham, England
@SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Joyce (@KevinEdJoyce) reported
@SkyUK Ive received a 2nd message asking for equipment to be returned. I left because of poor service. Even now I'm still waiting for this elusive box. Twice I have called. Only now I'm being told "tuff we will charge you"! Send it recorded, then I will send it back recorded. 👎
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Debbi Williams (@debbiorchid) reported
@SkyHelpTeam Please help! No response to email or query raised on feedback form. Just moved to SkyMobile but as a Diamond Sky VIP customer there is a better offer I’d like to move across to, how do I do this please?
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Kevin Joyce (@KevinEdJoyce) reported
@SkyHelpTeam Hi Chloe, no I haven't because I haven't received the box to return it. Despite requesting one twice. Now I am being told it's tuff and I will now get charged. I've asked for the box to be sent by recorded delivery to prove its been sent. Terrible customer service said no to that
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Kevin Joyce (@KevinEdJoyce) reported
@SkyHelpTeam That's great Claire. How about the customer is ALSO right and has not received your parcel?
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Alison McManus (@AlisonJBJ) reported
@SkyHelpTeam come on Sky, we’ve had no broadband since 11.30pm 26 January. Can you advise what the issue is and when it will be fixed. I have been told it’s the telephone exchange but nothing more. We rely on internet to work from home and also for my son’s college!
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Mandy Sheridan (@MrsSherrec) reported
@SkyHelpTeam can someone help me with poor mobile signal. App is useless and so is the website
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Emma Breese (@EmmaBreese) reported
@SkyHelpTeam - how can I get help with my sky q? Internet speed test on other devices is 50mbps yet downloads on my sky q boxes are taking hours and apps are forever buffering. Tried wired and Wi-Fi connections and makes no difference.
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Mandy Sheridan (@MrsSherrec) reported
@SkyHelpTeam That doesn’t help, there is nothing on there that has anything to do with my issue
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Mandy Sheridan (@MrsSherrec) reported
@SkyHelpTeam No because as I said the app and website is no help and doesn’t give me any information
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John McG (@JohnMcGarty1) reported
@ScotsmanFour20 @SkyHelpTeam Can someone please update us on what the issue is and how long this is going to go on for? You must have an idea.