Sky Outage Report in East Rainton, Sunderland, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in East Rainton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in East Rainton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at Sky
Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near East Rainton, Sunderland, England
The most recent Sky outage reports came from the following cities: Bishop Auckland, Newcastle upon Tyne, Wallsend, Sunderland, Blakelaw, Gateshead, Washington, Stanley, South Shields, Durham, Spennymoor, Crook, Peterlee, Boldon Colliery and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Bishop Auckland |
Internet | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near East Rainton, England
Latest outage, problems and issue reports in East Rainton and nearby locations:
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Graeme Gilroy
(@wirehype) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !
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Sally Crossley
(@sallyopr) reported
from
Cleadon, England
@SkyHelpTeam please can someone help me with my account, when I try online it says I need to call Sky for my request however I don’t fall under the urgent requests category to call so I can’t call. Thank you
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
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Craig Stewart
(@CraigJStewart89) reported
from
Sunderland, England
@SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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Kirst
(@OohAwful) reported
from
Sunderland Bridge, England
@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot
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Rosco
(@Peterross83) reported
from
Sunderland, England
@SkySports Damn!
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
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Paul Kelly
(@paultkelly_) reported
from
Walker Gate, England
@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
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Nigel Simpson
(@S1mpson) reported
from
Durham, England
@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
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Paul
(@Paul14boss) reported
from
Newcastle upon Tyne, England
@LittleHenryD @SkySports Awful news a young lad too
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adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
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Louise Ross
(@MrsLou_R) reported
from
Sunderland, England
@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
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Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports No shit
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Liz
(@LizH_11) reported
from
Ryton, England
@SkyHelpTeam Says no known problems in the area obs is as several people in this area are having same problem
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gary beadle
(@beadleg01) reported
from
Sunderland, England
@SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Twitpi
(@The_Predeter) reported
@SkyHelpTeam expected time for Abergele area to have internet again plz never been this bored in my life
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Yojimbo
(@Yojimbo61) reported
@SkySports £18 a month, possibly. 18 month minimum, behave. Have you noticed how every other subscription service is happy to have monthly terms, plus you can cancel online easily. Do that and you might find a higher take up.
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mbere Paul
(@mberepaul80) reported
@SkySports Why Arsenal is finding it difficult to sell players is because they treat them badly & make them look bad when they have intention to sell. At the end,they're so desperate to sell.If they have a little patience & project the players,they can make real money.#Bellerin
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Nick Bedson
(@NickBedson1) reported
@bt_uk Nope still nothing. Terrible service still with promises of fix times and call backs. How do I migrate to @SkyUK please?
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Don't Think, Just Dance 💙
(@McgrathGracia) reported
@SkyHelpTeam I was told it would be done by a third engineer on Tuesday afternoon. Then told Wednesday. They did connect up a neighbour then but not me. Spoke to team yesterday but it didn’t happen today either. Have only been a customer for a few days it looks very bad. Can you chase?
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Twitpi
(@The_Predeter) reported
@SkyHelpTeam I can’t access that as we all have forgotten login info we only have broadband not even a landline so it’s hard to communicate I mean you could just ask a team member/someone higher up or use the tools provided just to give a yes or no answer it’s not MI5 information is it 👀
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Twitpi
(@The_Predeter) reported
@SkyHelpTeam Yes but what is the fault? As many customers are experiencing this and also asking and being given no answers can you just confirm for me there is a outage in the area please
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A Special Cop
(@aSpecialCop) reported
@SkyHelpTeam Thanks Jillian. My contract is up in 5 days. I tried getting help on the phone and was slapped with £2 discount. I’ll check the link though.
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Non-League Next
(@nonleaguenext) reported
@tash___d @SkyHelpTeam @marciabigg What did they actually do to fix it? It's the middle of summer ridiculous for them to be losing signal
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AlwaysAlpha
(@chasgasson) reported
@SkyHelpTeam Cancel my account. I bought it all together, but you will cancel my TV but try and stiff me on the Internet. Close the lot down, screw sky