Sky Outage Report in East Rainton, Sunderland, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in East Rainton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in East Rainton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near East Rainton, Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Hartlepool, Wallsend, Gateshead, South Shields, Chester-le-Street, Sunderland, Durham, Boldon Colliery and Ryton.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV | |
| Hartlepool |
TV | |
| Wallsend |
TV | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near East Rainton, England
Latest outage, problems and issue reports in East Rainton and nearby locations:
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Graeme Gilroy
(@wirehype) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports No shit
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Lennon Campbell
(@CampbellLennon) reported
from
Coundon, England
@amo_a_los_Leeds @TC38534491 @rgardom1 @SkySports So they can use the “you only care about it because your teams doing well” argument against you they’ll never admit that voiding a season is actually in their own interests because they’d have no argument. The fact they all support the same teams is no coincidence
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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Rosco
(@Peterross83) reported
from
Sunderland, England
@SkySports Damn!
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Sally Crossley
(@sallyopr) reported
from
Cleadon, England
@SkyHelpTeam please can someone help me with my account, when I try online it says I need to call Sky for my request however I don’t fall under the urgent requests category to call so I can’t call. Thank you
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Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
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Lennon Campbell
(@CampbellLennon) reported
from
Coundon, England
@VinceNoir9 @realtommybox @peterjosephtz @SkySports Well **** them then and sell them and if there’s no window they can’t leave end of, they belong to that club. If a player wants to leave that desperately to force it during a pandemic let them. Clubs’ seasons should not be debated cause some entitled players have cold feet.
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gary beadle
(@beadleg01) reported
from
Sunderland, England
@SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.
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Nigel Simpson
(@S1mpson) reported
from
Durham, England
@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
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Craig Stewart
(@CraigJStewart89) reported
from
Sunderland, England
@SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot
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Paul
(@Paul14boss) reported
from
Newcastle upon Tyne, England
@LittleHenryD @SkySports Awful news a young lad too
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adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
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Liz
(@LizH_11) reported
from
Ryton, England
@SkyHelpTeam Says no known problems in the area obs is as several people in this area are having same problem
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Lennon Campbell
(@CampbellLennon) reported
from
Coundon, England
@TC38534491 @amo_a_los_Leeds @rgardom1 @SkySports I support a club who are staying up regardless of what happens with this season but we probably won’t push on any further. Literally mid table and even I think the season should resume - I’ve paid into this season, traveled away, I haven’t for next. 19/20 deserves a conclusion.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Hells on earth
(@Hellsherr) reported
@SkyHelpTeam That the problem is outside the house. And an engineer has been ordered
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Yas Ahmed
(@yqahmed) reported
@SkyHelpTeam Hi I’ve been reporting issues with the broadband connection & speed but keep having an BT engineer come out to check the phone line - there’s nothing wrong with the line and the problem is not getting resolved and keep going round in circles #fedup
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Gerry Gallagher 🏴
(@GGallagher2506) reported
@SkySports 4th place gives guaranteed entry to ‘Champions’ (coefficient) League in 4 so called ‘Big Leagues’. Football was broken a long time before this Super League was planned.
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⚫KulkSmash
(@KaptainKulk) reported
@mabmab71 @premierleague @SkySports Just been listening to Durham/Gough on Talksport cutting off a caller who dared to suggest that G.Neville was being hypocritical given the damage Sky have done to British football. This will be the narrative, pats on the back all round, onward with the normal exploitation
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𝐌𝐚𝐭𝐭
(@HawkieHawkins96) reported
from
Rushden, England
So @SkySports felt United with the fans over the Super League, died this mean you’ll stop ripping off your customer with extortionate prices? Same goes to @btsport
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Henry Tudor
(@HenryTu08657579) reported
@mark_1367 @SkySports because he's on a platform that peddles ****
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Sam Smith
(@bantammad1995) reported
@dxnglish @GrahamOhare @SkySports I am sorry you felt that way and you won't be alone with feeling like that but you are clueless if you think it lockdowns haven't saved lives, just look at what's happening in India due to not locking down
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Matt
(@LetRIP) reported
@SkyHelpTeam How is removing a service an update?
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Tricky Dicky III
(@MrHandsome2021) reported
@dannyrowbo @SkySports Also, never mentioned a hat, I think you're covered head to toe.
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Paul Brown
(@PaulBrownEFC) reported
Stop force feeding that greedy bastard of a club to us lads @SkySports you’re fooling no one anymore the damage is done