Sky Outage Report in Newcastle upon Tyne, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6, NE98, NE15, NE12, NE5, NE7 and NE16.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 30: Problems at Sky
Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Consett, Boldon Colliery, Chester-le-Street, Ryton, Wallsend, Gateshead, Sunderland and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Consett |
Internet | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Stedja
(@stedja44) reported
from
Blyth, England
@SkyHelpTeam could you please respond to my message. Irate customer here and feel like I'm being fobbed off.
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HiddenDragon1979
(@WickedestWoods) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam I swear to god that I would leave Sky Broadband if could. You’ve made me jump through hoops and STILL not fixed my broadband despite a BT engineer telling me the simple fix solution.
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Andy Hills
(@drandyhills) reported
from
Dunston, England
@Rog1Ben @Levi_Bowden74 @SkySportsPL @SkySports Haven’t seen footage. If facing wrong way then definitely dislocated and almost certainly tib fib fracture too. Poor guy.
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Dave
(@daveyK1234) reported
from
Blyth, England
@SkyHelpTeam unbelievable customer service get thru to help team they tell me to do a few things they don’t work then try and put me thru to technical support which is closed then they cut me off....******* disgusting 🤬
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PaulKezza
(@Paulkezza) reported
from
Cramlington, England
@SkySportsPL @SkySports Just shows. When you leave Newcastle your performance changes and score hatricks . I just wish that fat **** would sell the club and piss off!!!!
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Old Mod Clen 🇬🇧
(@safcmod73) reported
from
Stanley, England
@SkyUK how to treat a loyal customer i pay around £140 a month for sky tv broadband and telephone line , well my sky q box froze last night and i now need an engineer who can’t come till November 9th , which i find totally unacceptable and i will be cancelling everything asap
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Paul Wilson
(@PaulWiywill) reported
from
Walker Gate, England
@SkySportsPL @SkySports Load of fk8ng shit nothing wrong with tackle you biased bunch of cheats
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BRI-SAFC
(@safcking) reported
from
Houghton-Le-Spring, England
@SkyHelpTeam please help me I’ve tried ringing but am getting nothing ffs
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Dave
(@daveyK1234) reported
from
Blyth, England
@SkyHelpTeam yet again SkyQ has gone down again about the 4th or 5th time since we got it a month ago 🤬
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Philip Robinson
(@flipflops1982) reported
from
Shiremoor, England
@bluther123 @SkySports @sky @SkySportsDarts @RobCross180 @KimHuybrechts Woeful! Hopefully he’ll put his head down and try harder next year
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pipkins
(@fredspoon) reported
from
Chester-le-Street, England
@itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.
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Sam Hicks
(@candylion5) reported
from
Whitley Bay, England
@SkyHelpTeam @Ofcom @BBCWatchdog Every time you hide our tweets under a PM with the offer of assistance we just reach the same conclusion - you don’t know when we will have internet and phone, refuse to push @WeAreOpenreach to actually do anything, meanwhile Openreach aren’t even trying to fix the problem.
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Sam Hicks
(@candylion5) reported
from
Whitley Bay, England
@SkyHelpTeam @SkyUK @WeAreOpenreach @Ofcom No, you won’t help. We’ll keep this public until the problem is solved (which it won’t be)
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jonny ward
(@wardy22589) reported
from
Longbenton, England
Hi @SkySports will you be refunding some of my sky subscription as you are not providing a full service at the moment during the #NUFC game
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful
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Alan 🧜🏻♂️ itsabrickthing 🧚🏻♂️
(@itsabrickthing) reported
from
Newcastle upon Tyne, England
@denzilOshamen @SkyHelpTeam 2/2 I demanded to speak to a manager. After 15 mins of being told I would get the same answer from a manager, agent went away then came back and told me that they “have found a way to give me the router for free” Sky’s customer service has worsened since I joined 5 years ago.
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HiddenDragon1979
(@WickedestWoods) reported
from
Longbenton, England
@SkyHelpTeam Disappointed (actually disgusted) to see that 75% loss of broadband service for over a month results in a goodwill gesture of £14 and that’s it. Let’s ignore the fact that I had to ring you 6 times and be fed various stories from your call operators.
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Moira
(@topazzz9) reported
from
Newcastle upon Tyne, England
Thank you to 2 members of @SkyUK the other week who had a promotional stand inside Newcastle’s Eldon 🔲. Your help and plastic carriers were a godsend, as the paper bags @BootsUK are using fell apart just feet from the shop. I’m sure they’re very green, but far too flimsy!
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Alan 🧜🏻♂️ itsabrickthing 🧚🏻♂️
(@itsabrickthing) reported
from
Newcastle upon Tyne, England
@denzilOshamen @SkyHelpTeam Yeah don’t do it! Stick to your guns, you shouldn’t have to pay to fix their service. As soon as the agent said my router was out of warranty and I wasn’t in contract I knew what he was planning 😡 Also his initial “solution” was for me to leave and find another provider! #wtf
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John-Paul Stephenson
(@Renegadeangel5) reported
from
Walker Gate, England
The hardest thing about dealing with my mum’s estate has been cancelling @SkyHelpTeam They play games to wear you down by passing you to a different team, wasting your time and money.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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JB
(@J_D_B1983) reported
@SkyHelpTeam Not ideal?? It was an issue with your systems. Not an issue I created. You need to resolve it.
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Craig Browse
(@shasta069) reported
@SkyHelpTeam wifi signal going down all over the place, SkyQ pixelating but my service checker is saying everything’s ok. Surely the rain isn’t that much of an issue??
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jäckscött
(@jacksc0ttttt) reported
@peterdickson06 @SkySports sorry bruv never even realised u wur tagged just ignore me. Calvin Morgan is a serial chugger pass it oan
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Emma Vinyard-Jones
(@EEVino) reported
Getting 'download failed' every time I try to dl S1:ep4 of Phrogging @SkyHelpTeam Can you help please?
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Dave Crook
(@Crooky21) reported
@SkyHelpTeam why would my downloaded options fail? I’ve cleared off lots of recorded programmes, turned off and back on…
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Mark Hankin
(@8gzd8k76nM) reported
@Help4Science @SkyHelpTeam Not too bad for a phone thats 22 years old. Would love to know how you managed to time travel to get a phone 19 years before it was manufactured
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DeUWMammaJamma
(@uwMammaJamma) reported
@DLock4MVP I always prefer the guys from the UK on soccer. Kills me that Fox resurrected JP Dellacama. He’s absolutely terrible. (I switch to Univision for his games) Even ESPN got out of their own way and brought in established broadcasters from SkySports
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shanice kaninda
(@Shanyy_london) reported
@SkyHelpTeam I have been with you guys for years so the service i am experiencing is extremely bad and no one seems to be able or willing to help!! My service has been cut off and all I’ve done is try get it restored but your team are NO HELP!
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Mick Harkin
(@MickHarkin11) reported
@SkyHelpTeam @sydrik2010 Stephanie doesn't a customer need to be away from sky for 12 months.same criteria must apply to all.
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David Wallis
(@tabbykat777) reported
@SkyHelpTeam Didn't work for me either! Why don't you either tell the engineers to sort it out for everyone or post the trouble-shooting advice here?