Sky Outage Report in Newcastle upon Tyne, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE1.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 05: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (53%)
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Internet (30%)
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Wi-fi (8%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Sky outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Gateshead, Cramlington, South Shields, Seaham, Washington, Consett, Chester-le-Street, Prudhoe, North Shields and Whitley Bay.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
TV | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Paul Naples-Hails
(@naps154) reported
from
Wallsend, England
@SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service
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stephen trotter
(@stephen26273) reported
from
Washington, England
@SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC
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john bolam
(@johnbolam) reported
from
South Shields, England
@SkySports @Garyfooballnut this doesn't help either
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Paul Naples-Hails
(@naps154) reported
from
Wallsend, England
@SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬
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lee smith
(@sessionar08) reported
from
South Shields, England
@SkySports If it was a Liverpool player doing that challenge the stupid two faced **** would say it a missed challenge... Never even touched the wolves player. Any how **** off united won a game they should of lost hahaha get ******
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Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?
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Northen Dave
(@davePnixon91) reported
from
Consett, England
@VerityHarper0x0 @SkySports Sure. I'd normally just say good day But you can go **** yourself tbh 👍 and ill block you which I don't do to many but your just out to entaginise by the looks...
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
Don’t know why I have sky anymore, at the same time everyday around 4am both boxes stop working and then the mini skyQ box won’t connect to the main box. It says connected to network too. Tried all the online help and nothing is happening 😩 @SkyUK
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Simon Garrity
(@simon_garrity) reported
from
Gateshead, England
@nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good
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Davy
(@davidisageordie) reported
from
Whitley Bay, England
@SkySports Championship refs are the worst in the world. I would even want them to ref my sons U11s
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Rob
(@RobiR1972) reported
from
Walker Gate, England
@SkyHelpTeam is their a internet problem in Newcastle upon Tyne, mines not on today again
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Adding @skytv engineer to my CV My mam is self isolating for the 316th time & her tv has gone off, the sky adviser was worse than useless I’ve guided her over the phone & resolved the problem 🙌🏻🙌🏻 #selfisolatingproblem #jackofalltrades @SkyHelpTeam
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Ciarán
(@farrenciaran) reported
from
Whickham, England
Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.
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Phil Mason
(@philmason01) reported
from
Cramlington, England
@SkySports What an absolute load of tosh!! It’ll never happen
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Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?
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Chris Lewin
(@ChrisLewin) reported
from
Blyth, England
@SkyHelpTeam I’m still struggling, can you provide a direct number for the technical team, as having issues with my main box as well as multi room box and it’s been like this for over a week! Paying for something I can’t use and the service to get through is horrendous
-
Martin
(@_MartinDean) reported
from
Blyth, England
@NorthEastEngBVB @SkySports As I’ve said once before mate I totally think they bought the right more cos they just like having the biggest collection of football. They don’t really give a **** about anything other then the premier league.
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JamesHunter
(@JamesLaurence_) reported
from
Gateshead, England
@SkyHelpTeam any update on the low fell connection outage? Thanks :)
-
M Oxley
(@MOxley95730032) reported
from
Shiney Row, England
@SkySports Neebody gives a ****!
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Gareth wall
(@waalli90) reported
from
North Gosforth, England
@SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Jessup-Peacock
(@BullJet) reported
@SkyHelpTeam Hey guys, can I just make sure that you'd not call a customer out of the blue to say the broadband speed is slow and then try to fix it on our computer? Think we had a spam call this morning from someone claiming to be Sky
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KABANANGUA☯️
(@GaucherLamine) reported
@SkySports This is the worst referee in the PL. retired him
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andrew heywood
(@67andhey) reported
@SkySports its a sad state of affairs when the public resort to this level of intimidation for something to be done about poor refereeing. The league and referees should have done something about this to avoid the poor performance in the first place. no change to points or bans?
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steve midmer
(@SteveMidmer) reported
@SkySports That's the mentality of people out there! We all get angry and upset with officals but that's going too far! If the FA had made officials explain some of there decision's I believe we wouldn't be having this problem! But like the referee's they think it's not their problem!.
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RJFyfe
(@fyfe_rj) reported
@SkySports As much as getting death threats is NEVER right in any walk of life, maybe his bosses should had taken him a side and given him a break after the week he had the week before.
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Deedna
(@deedna00) reported
@SkySports Awful decision, the only positive I can see is the likes of Leicester, Villa & Everton could maybe get in, with the potential extra 2 places up for grabs. The teams need less games not more.
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E-Sunderland
(@e_sunderland) reported
@Adam_Palace @JHerra18 This is a very very reasonable question, Adam. One that I ask myself regularly. @SkyHelpTeam - you owe people an answer here. Your service costs a fortune, why can’t you stop talking about one club when they’re not even playing?
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TheNerdyLantern
(@TheNerdyLantern) reported
Yo @BT @SkyHelpTeam it's been over two weeks since you told us you were waiting for parts to fix a fault in Acocks Green concerning wifi/phone lines. So are we making a complaint to Trading Standards or are you fixing the fault?
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10538RICH 🇬🇧🇪🇸🇮🇹🦂
(@10538R) reported
@SkySports I'm no fan of mike dean or the @FA , their VAR, but I think he was told to view the incident by the assistant wasnt he, I dont think he was going to give anything himself. Personal Abuse is pathetic anytime but the idiots who did this have targeted the wrong person anyway!
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CD_Zombie
(@luke12343210) reported
@SkySports @NUFC @BorisJohnson Is there some sort of **** going on in the background? or is our government just stupid? Sky sports get 0 problems with getting the PIF (Public Investment fund) into getting a sponsorship/viewership on their golf events and that doesn't go to