Sky

Sky Outage Report in Newcastle upon Tyne, England

Problems detected

Users are reporting problems related to: tv, internet and wi-fi.

The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE1 and NE27.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Newcastle upon Tyne, England 07/16/2025 04:25

July 16: Problems at Sky

Sky is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. TV (50%)

    TV (50%)

  2. Internet (32%)

    Internet (32%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Washington, Gateshead, Consett, Chester-le-Street, Prudhoe, North Shields, Cramlington, Whitley Bay, Seaham, Blyth and Stanley.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Phone
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • JLauder91 Lauder. (@JLauder91) reported from South Shields, England

    Your pundits are ******* clowns, **** off @SkySports

  • shieldsbrief David Forrester (@shieldsbrief) reported from Gateshead, England

    @DesboTom30 @SkySports in fact given that an assault simply requires fear of violence being caused (not actual physical contact) robertson approaching in the aggressive manner that he did could easily qualify. Whatever, robertson playing the victim here is a pretty bad look.

  • Caz8maw Caz8maw (@Caz8maw) reported from Newburn, England

    @SkySports Melisa we know ten hag was playing mind games as per Fergie. So don’t stand on national Tv smurking it was never a secret #nufc knew all along we don’t take in the lies manure tell 💩

  • pearceswan David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam TOLD for £3 per month on my subscription for the extra running costs what that would be! however,it costs extra to run MY Services but you’ll have massive profit, you should absorb this for your loyal customers, you’ll face customer’s terminating.23 yrs+ 4 nothing

  • pearceswan David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam /3 you are NOT looking after your loyal customers, we should be able to access Paramount+ discovery+ no extra cost on mobile devices IE iPad,galaxy note, computer, I’m sure you’ll be able to do this easily, verify customer’s as you can in sky go

  • pearceswan David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam 2/2.paramount+ we get a limited selection, no discovery+, without our money you never be able to bring out the sky Q box,its features, WE are left behind, your answer is upgrade, we lose everything on our box, yet we have to pay another increase,

  • pearceswan David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam It’s getting really annoying, I am at sky HD +plus customer I have a 2TB box in the living room 1Tb box in bedroom, got an email ,the new price increase from April an extra £3 per month, I don’t know why I’m not receiving any new channels or services 1/2

  • KrissNufc83 Kriss (@KrissNufc83) reported from South Shields, England

    @SkyHelpTeam Hi, is there N issue with broadband in the north east? My internet has been down for over an hour

  • NUFCsteve60 Steve (@NUFCsteve60) reported from Ebchester, England

    @TalkofTyneside @SkySports That’s why I won’t watch it on sky **** sports

  • geordie_stacey 🖤🤍Stacey Scott🖤🤍 (@geordie_stacey) reported from Longbenton, England

    @hellblazerbiz @SkyHelpTeam I'm having the same issue.

  • WHG17 Barry Cosgrave (@WHG17) reported from Whitley Bay, England

    @SkyHelpTeam I connect my sky Q box via ethernet. Sky box then says it's attached to SKY993CA Mini boxes work fine. But Sky Go doesn't. It says it can't find the box. I realise I'm not on the same network but I don't know the password for this created network. Please help.

  • _katie_c Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England

    @SkyHelpTeam Is there any update on when this issue will be resolved. I've had to use a days annual leave for today as I'm unable to work from home with no Internet?

  • _katie_c Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England

    @SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!

  • MandyRowntree Mandy Rowntree (@MandyRowntree) reported from Washington, England

    @SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night

  • Corney77 Paul Corney (@Corney77) reported from Bedlington, England

    @SkyHelpTeam I’m getting a message saying to upgrade my subscription to watch in demand but I have the full package. Any ideas how to fix this

  • BlueboyPotts rob potts (@BlueboyPotts) reported from Seaham, England

    @ianbohensbeta @SkyHelpTeam we have now had sky broadband since last February..and have not had one interruption to the service...much better than bt...

  • Golden_Grahame 🔴⚪🔴Grahame Smith🔴⚪🔴 (@Golden_Grahame) reported from Sunderland, England

    @safcftm2015 @SkySports Surely they arrange these things in full before the match day? I'm not totally sure why it never went ahead on sky, any ideas?

  • TrevorRidley Trid (@TrevorRidley) reported from Whitley Bay, England

    @Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently

  • TrevorRidley Trid (@TrevorRidley) reported from Sunderland, England

    @Designer_Ross @SkyHelpTeam My contract ends next month and I’m done with them. It’s been terrible

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    What a lovely woman at @SkyHelpTeam #valueteam on the phone today . Very pleasant and kept me as a customer . Give that woman a pay rise 👍 📺

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GavinBowles_ Gavin (@GavinBowles_) reported

    Super disappointed with both @WeAreOpenreach and @SkyHelpTeam Had a broadband order in for nearly 2 months and Openreach still can’t get their act together to complete the necessary works! At this point, Sky you’ll be loosing a customer because of Openreach!

  • David_Wixy David Wickenden (@David_Wixy) reported

    It's been nearly two weeks but still no reply to my @SkyUK complaint reference 4251936607. Seriously switching to O2 next contract.

  • akshay6512 Ak#8 (@akshay6512) reported

    Amorim just resign the job. This pricks will sack you when season start then they will blame everything on your head aswel they ask help from skysports and talksport pr

  • triggs49 Paul Triggs (@triggs49) reported

    @SkyUK appalling customer service. My upgrade to fibre has left me with no broadband after your engineer cut the copper and the fibre isn’t and hasn’t worked. I rely on broadband as I work from home and there has been no response or update from sky.

  • Room704Official Room704 (@Room704Official) reported

    @Blue_Footy @SkySports If he was i'm Palmer's position in the first two goals, we wouldn't have scored. He is too selfish with the ball and keeps it way too long than expected and at end tries to be a hero or makes bad decision

  • MeghnaS62660622 Meghna S (@MeghnaS62660622) reported

    @algregg @SkySports It’s not over reaction. Jota’s death is tragic..He died at only 28. He had his entire life and career ahead of him. Jota seemed like a really nice person and was an amazing footballer. Showing him love and respect is the least we can do. He is never coming back 💔

  • MeghnaS62660622 Meghna S (@MeghnaS62660622) reported

    @algregg @SkySports Please don’t say this. Jota’s death is tragic. He was only 28. He had his entire life and career ahead of him. Jota seemed a really nice person and was an amazing footballer. Showing him love and respect is the minimum we can do. He is never coming back 💔😢

  • DollarBill44444 DollarBill (@DollarBill44444) reported

    @Ayoung807 @Blue_Footy @SkySports I may av been amongst the few who wasn't really convinced even with that wolves hartrick the defending was so bad n he was getting a clear pass inside the box as he scored.knew such kind of chances won't keep coming as Chelsea plays other teams.the way wolves defended was a crime

  • GazxAFC gaz with two r’s 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇵🇸 (@GazxAFC) reported

    @SkySports Looks ****

  • ShinniestaTyr Shinnie 🌹 🟢 (@ShinniestaTyr) reported

    @scottycox @SkySports Yeah, famously teams never bid for players and don't end up signing them!