Sky

Sky Outage Report in Newcastle upon Tyne, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6, NE98, NE15, NE12, NE5, NE7 and NE16.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Newcastle upon Tyne, England 10/30/2025 17:20

October 30: Problems at Sky

Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Consett, Boldon Colliery, Chester-le-Street, Ryton, Wallsend, Gateshead, Sunderland and Jarrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomConsett Internet
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • stedja44 Stedja (@stedja44) reported from Blyth, England

    @SkyHelpTeam could you please respond to my message. Irate customer here and feel like I'm being fobbed off.

  • WickedestWoods HiddenDragon1979 (@WickedestWoods) reported from Blaydon-on-Tyne, England

    @SkyHelpTeam I swear to god that I would leave Sky Broadband if could. You’ve made me jump through hoops and STILL not fixed my broadband despite a BT engineer telling me the simple fix solution.

  • drandyhills Andy Hills (@drandyhills) reported from Dunston, England

    @Rog1Ben @Levi_Bowden74 @SkySportsPL @SkySports Haven’t seen footage. If facing wrong way then definitely dislocated and almost certainly tib fib fracture too. Poor guy.

  • daveyK1234 Dave (@daveyK1234) reported from Blyth, England

    @SkyHelpTeam unbelievable customer service get thru to help team they tell me to do a few things they don’t work then try and put me thru to technical support which is closed then they cut me off....******* disgusting 🤬

  • Paulkezza PaulKezza (@Paulkezza) reported from Cramlington, England

    @SkySportsPL @SkySports Just shows. When you leave Newcastle your performance changes and score hatricks . I just wish that fat **** would sell the club and piss off!!!!

  • safcmod73 Old Mod Clen 🇬🇧 (@safcmod73) reported from Stanley, England

    @SkyUK how to treat a loyal customer i pay around £140 a month for sky tv broadband and telephone line , well my sky q box froze last night and i now need an engineer who can’t come till November 9th , which i find totally unacceptable and i will be cancelling everything asap

  • PaulWiywill Paul Wilson (@PaulWiywill) reported from Walker Gate, England

    @SkySportsPL @SkySports Load of fk8ng shit nothing wrong with tackle you biased bunch of cheats

  • safcking BRI-SAFC (@safcking) reported from Houghton-Le-Spring, England

    @SkyHelpTeam please help me I’ve tried ringing but am getting nothing ffs

  • daveyK1234 Dave (@daveyK1234) reported from Blyth, England

    @SkyHelpTeam yet again SkyQ has gone down again about the 4th or 5th time since we got it a month ago 🤬

  • flipflops1982 Philip Robinson (@flipflops1982) reported from Shiremoor, England

    @bluther123 @SkySports @sky @SkySportsDarts @RobCross180 @KimHuybrechts Woeful! Hopefully he’ll put his head down and try harder next year

  • fredspoon pipkins (@fredspoon) reported from Chester-le-Street, England

    @itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.

  • candylion5 Sam Hicks (@candylion5) reported from Whitley Bay, England

    @SkyHelpTeam @Ofcom @BBCWatchdog Every time you hide our tweets under a PM with the offer of assistance we just reach the same conclusion - you don’t know when we will have internet and phone, refuse to push @WeAreOpenreach to actually do anything, meanwhile Openreach aren’t even trying to fix the problem.

  • candylion5 Sam Hicks (@candylion5) reported from Whitley Bay, England

    @SkyHelpTeam @SkyUK @WeAreOpenreach @Ofcom No, you won’t help. We’ll keep this public until the problem is solved (which it won’t be)

  • wardy22589 jonny ward (@wardy22589) reported from Longbenton, England

    Hi @SkySports will you be refunding some of my sky subscription as you are not providing a full service at the moment during the #NUFC game

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful

  • itsabrickthing Alan 🧜🏻‍♂️ itsabrickthing 🧚🏻‍♂️ (@itsabrickthing) reported from Newcastle upon Tyne, England

    @denzilOshamen @SkyHelpTeam 2/2 I demanded to speak to a manager. After 15 mins of being told I would get the same answer from a manager, agent went away then came back and told me that they “have found a way to give me the router for free” Sky’s customer service has worsened since I joined 5 years ago.

  • WickedestWoods HiddenDragon1979 (@WickedestWoods) reported from Longbenton, England

    @SkyHelpTeam Disappointed (actually disgusted) to see that 75% loss of broadband service for over a month results in a goodwill gesture of £14 and that’s it. Let’s ignore the fact that I had to ring you 6 times and be fed various stories from your call operators.

  • topazzz9 Moira (@topazzz9) reported from Newcastle upon Tyne, England

    Thank you to 2 members of @SkyUK the other week who had a promotional stand inside Newcastle’s Eldon 🔲. Your help and plastic carriers were a godsend, as the paper bags @BootsUK are using fell apart just feet from the shop. I’m sure they’re very green, but far too flimsy!

  • itsabrickthing Alan 🧜🏻‍♂️ itsabrickthing 🧚🏻‍♂️ (@itsabrickthing) reported from Newcastle upon Tyne, England

    @denzilOshamen @SkyHelpTeam Yeah don’t do it! Stick to your guns, you shouldn’t have to pay to fix their service. As soon as the agent said my router was out of warranty and I wasn’t in contract I knew what he was planning 😡 Also his initial “solution” was for me to leave and find another provider! #wtf

  • Renegadeangel5 John-Paul Stephenson (@Renegadeangel5) reported from Walker Gate, England

    The hardest thing about dealing with my mum’s estate has been cancelling @SkyHelpTeam They play games to wear you down by passing you to a different team, wasting your time and money.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • J_D_B1983 JB (@J_D_B1983) reported

    @SkyHelpTeam Not ideal?? It was an issue with your systems. Not an issue I created. You need to resolve it.

  • shasta069 Craig Browse (@shasta069) reported

    @SkyHelpTeam wifi signal going down all over the place, SkyQ pixelating but my service checker is saying everything’s ok. Surely the rain isn’t that much of an issue??

  • jacksc0ttttt jäckscött (@jacksc0ttttt) reported

    @peterdickson06 @SkySports sorry bruv never even realised u wur tagged just ignore me. Calvin Morgan is a serial chugger pass it oan

  • EEVino Emma Vinyard-Jones (@EEVino) reported

    Getting 'download failed' every time I try to dl S1:ep4 of Phrogging @SkyHelpTeam Can you help please?

  • Crooky21 Dave Crook (@Crooky21) reported

    @SkyHelpTeam why would my downloaded options fail? I’ve cleared off lots of recorded programmes, turned off and back on…

  • 8gzd8k76nM Mark Hankin (@8gzd8k76nM) reported

    @Help4Science @SkyHelpTeam Not too bad for a phone thats 22 years old. Would love to know how you managed to time travel to get a phone 19 years before it was manufactured

  • uwMammaJamma DeUWMammaJamma (@uwMammaJamma) reported

    @DLock4MVP I always prefer the guys from the UK on soccer. Kills me that Fox resurrected JP Dellacama. He’s absolutely terrible. (I switch to Univision for his games) Even ESPN got out of their own way and brought in established broadcasters from SkySports

  • Shanyy_london shanice kaninda (@Shanyy_london) reported

    @SkyHelpTeam I have been with you guys for years so the service i am experiencing is extremely bad and no one seems to be able or willing to help!! My service has been cut off and all I’ve done is try get it restored but your team are NO HELP!

  • MickHarkin11 Mick Harkin (@MickHarkin11) reported

    @SkyHelpTeam @sydrik2010 Stephanie doesn't a customer need to be away from sky for 12 months.same criteria must apply to all.

  • tabbykat777 David Wallis (@tabbykat777) reported

    @SkyHelpTeam Didn't work for me either! Why don't you either tell the engineers to sort it out for everyone or post the trouble-shooting advice here?