Sky Outage Report in Newcastle upon Tyne, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6, NE5, NE3, NE12 and NE98.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, North Shields, Sunderland, Blakelaw, Gateshead, Washington, Stanley, South Shields, Whitley Bay, Blyth, Boldon Colliery, Chester-le-Street and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Wallsend |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
Explosive @MailSport rubbish. Not challenging his answers with actual facts then. By I thought you were a proper paper, no just puppets and as bad as @talkSPORT @SkySports @beINSPORTS
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Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
Had fantastic service from @SkyUK #engineer this morning but I’ve been on 2 days #texting @SkyHelpTeam to sort a different problem & still haven’t getting anywhere 😩😩
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Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
I’ve had the worst customer service from @SkyUK since I first became a customer in 2007, it’s a shame to see another big organisation going down the pan!! #noloyality #nothingresolved #secondskyvisitintwodays
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Paula Normington
(@ParalegalPaula) reported
from
Newcastle upon Tyne, England
Absolutely crap service from @SkyHelpTeam - kicked me out of my email account and now I have to sit on hold for at least 30 minutes
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Hawaay61
(@Hawaay61) reported
from
Cramlington, England
@sbagroboys @SkySports They are so thick skinned they can’t see that they’re the ******* cause of these poor clubs going under. #liveinSkyworld
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Patrick Rice FCMI
(@Patrick_Rice) reported
from
Ryton, England
@SkySports - when will you be fixing/adding your Calendar Subscription service for the new season. As of today it's not working, despite saying they are now live to subscribe to. And thanks for this service too - it's dead handy!
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Richard Payne
(@NuttyRichie) reported
from
South Shields, England
@skyhelpteam @nowtvhelp Your 1471 service is terrible! I’d rather the date first like Monday 2nd January at 7:15pm rather than telnumber:year:month:day:time and the voice is so slow
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Shaun Ginks
(@shaunginks) reported
from
Washington, England
@bt_uk Shame you couldn’t offer this before I moved to Sky. Saying that, their signal was strong enough to get through to the studio without a booster! @bt_uk @SkyUK
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Marley
(@SarahMarley19) reported
from
Whitley Bay, England
@SkyHelpTeam SkyQ is a mare! Almost every night on our second box same rubbish messages and connection issues, so bloody frustrating. Sort out a service that is not cheap!!
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david
(@davidddd_2) reported
from
High Spen, England
Been reading Twitter today about Bruce signing, the team & then the 4-0 thrashing. So before watching the highlights on skysports snapchat a was excpecting the worst. But Jesus ******* Christ man, can’t put into words how bad that was and it only went on for 30 seconds #NUFC
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Matthew Curry
(@MatthewCurryx) reported
from
Newcastle upon Tyne, England
@SkyUK wanna help me, cool
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bernie millar
(@berniemillar2) reported
from
Wideopen, England
Omg told myself all week that I was gunna binge Game of Thrones to catch up.... sat down to watch and it’s been took off @SkyHelpTeam 😭😭😭
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Richard Payne
(@NuttyRichie) reported
from
South Shields, England
@MrChrisWynn @Simon21ne @virginmedia @nowtvhelp @SkyHelpTeam I managed one week before cancelling! Sky says I have so many devices that it’s slowing the hub down, in 2019 that’s piss poor
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Adam Greenacre
(@greenacre11) reported
from
Wallsend, England
@SkyUK @SkyHelpTeam why is my sound dropping out when watching live tv (currently love island) it goes alright for a few weeks and then back to dropping out.. send #help
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Ryan Kerr
(@ryankerr10) reported
from
Newcastle upon Tyne, England
@SkySports watching the nations league but unbearable with audio sync issues. Please sort it out
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Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
@SkyHelpTeam can I have the email address for a complaint please
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harry charlton
(@charltonboro) reported
from
Gateshead, England
@SkySports derby didn't win the game, leeds through it away, there goalkeeper was a joke. leedsvgiftedv derby 2 goals, derby were not good,leeds were bad, manager should resign.
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L i a m
(@LiamDson) reported
from
Newcastle upon Tyne, England
@_GJesus9 @mymatehaydn @SkySportsPL @SkySports Have a day off Lacelles arm brushed Kane and he fell over like a bag of shit , about time VAR came in stop shit like that going against teams.
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jonny ward
(@wardy22589) reported
from
Longbenton, England
Hi @SkySports will you be refunding some of my sky subscription as you are not providing a full service at the moment during the #NUFC game
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Jonny
(@JNixy13) reported
from
South Shields, England
Re-watching #GoT on Sky box sets and the ******* have taken it off! Only got box sets to watch it again to get my fix now its finished. **** move @SkyUK **** move! 🤬
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Hamer - Tech YouTuber: Hamer Reviews
(@chrisahamer) reported
@SkyHelpTeam Yep, that’s where they basically said it’d be £10 on top a month (84/86 rather than 73ish) . I’m more than a bit miffed to be honest. My mum phoned earlier today, to me it just feels like trying to take advantage of a less tech savvy customer… who might find it harder to leave
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faye 🌻
(@fayeleighton) reported
@SkyHelpTeam Hello, I have a trial of Sky Stream but I'm looking to cancel as I've found it unsuitable. Could someone advise how I do this please?
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Lee, Phoenix & Hunter GSD🌈
(@gsdhunterdog) reported
@SkyHelpTeam Good afternoon. I’m on holiday in Rio de Janeiro, hit my data cap and can’t lift it via the app. The link from the app keeps on stating ‘oops something went wrong’. Really need a fix for this as the only data source I have is the hotel Wi-Fi (obvs using it now), Ty
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jonathan firth
(@jonathanfirth) reported
@SkyHelpTeam My sky won't download from sky store had same issue a while ago can it be sorted out the last time some one resent the signal
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kerry kinahan
(@kerrywing3) reported
@SkyHelpTeam Yes i have done that and it dis not help
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Andrew Ramsay
(@Digital_Dru) reported
@ganderson0509 @SkyHelpTeam Hi Gail. Still waiting for things to be fixed last time I checked. Bt openreach have said they are going out on a boat today to try and fix it, fingers crossed they do. Apparently the big thing from this is sky should have been notifying us but they haven't. Hope all is well.
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Hitesh Patel
(@Hitesh_78_) reported
@SkyHelpTeam No satellite signal
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natasha gunput
(@NGunput) reported
@SkyHelpTeam To all my followers please what ever you do do not trust Sky at all. Sky staff do not know what they are doing and do not call customers when they say they will. Daniel in customer retentions promised to call me on Sunday & didnt bother, waiting all day no call.
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Macca 7722
(@Ian03635289) reported
@SkyHelpTeam Hi ,I am having constant issues with my sky Q box. Blue light flashing and won't turn on ,if it does it stays Amber. I have tried the usual resets but nothing ,please help before I set fire to it .
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Yvonne asquith
(@AsquithYvonne) reported
@SkyHelpTeam 2 months without broadband, no apology from Sky and hundreds of phone calls later still no apology or recompense. Really is the worst customer service team. And I’ve PM’d you before you suggest that.