Sky

Sky Outage Report in Wallsend, Borough of North Tyneside, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Wallsend come from postal codes NE28.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Wallsend, Borough of North Tyneside, England 01/30/2026 11:30

January 30: Problems at Sky

Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Wallsend, Borough of North Tyneside, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Washington, Wallsend, Stanley, South Shields, Sunderland, Whitley Bay, Blyth, North Shields, Gateshead, Boldon Colliery, Chester-le-Street, Seaham, Consett and Cramlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomWashington TV
United KingdomWallsend TV
United KingdomStanley Wi-fi
United KingdomSouth Shields TV
United KingdomSunderland TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • tracycyprus Tracy Maudsley (@tracycyprus) reported from Birtley, England

    @SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)

  • beadleg01 gary beadle (@beadleg01) reported from Sunderland, England

    @SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.

  • RaineMichaela Michaela Raine (@RaineMichaela) reported from Newburn, England

    What is that awful noise in the background of the Everton v liverpool game. @SkySports

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @SkyHelpTeam Your online diagnostics suggest that there’s a line problem

  • Paul14boss Paul (@Paul14boss) reported from Newcastle upon Tyne, England

    @LittleHenryD @SkySports Awful news a young lad too

  • Doddsy9 Doddsy (@Doddsy9) reported from Stanley, England

    @SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room

  • pennas17 carlpennington (@pennas17) reported from Gateshead, England

    @SkySports Idiot not even 2m

  • davidmfisher1 david m fisher (@davidmfisher1) reported from Cramlington, England

    @SkyHelpTeam good evening I am waiting for a delivery of a new broadband hub but can't find anywhere to trace it can you help please

  • TemporaryCarpet Jason the Furloughed 🇪🇺 (@TemporaryCarpet) reported from Gateshead, England

    @SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.

  • paultkelly_ Paul Kelly (@paultkelly_) reported from Walker Gate, England

    @SkyHelpTeam can’t login getting error 288 have tried chrome and edge

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait

  • No9Legends Graham Townsley (@No9Legends) reported from Whitley Bay, England

    @theinsidernufc @NUFCgallowgate This constant comparison is boring. I never had issue with Bruce getting job @SkySports it’s what I expect from ownership & their ambition. But hoping we may now have owners that are ambitious & want NUFC to be it’s best. In which case we would need to change.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say

  • eponymousdrums adam featherstone (@eponymousdrums) reported from Lanchester, England

    @LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.

  • helenolearyx Helen O'Leary (@helenolearyx) reported from Blaydon-on-Tyne, England

    @SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.

  • CraigJStewart89 Craig Stewart (@CraigJStewart89) reported from Sunderland, England

    @SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks

  • wirehype Graeme Gilroy (@wirehype) reported from Newcastle upon Tyne, England

    @SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...

  • Peterross83 Rosco (@Peterross83) reported from Sunderland, England

    @SkySports Damn!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • scottwaters41 Scott Waters (@scottwaters41) reported

    @SkyHelpTeam was promised a call back on the 2nd. CR had been raised to fix an issue with me not being able to order Ultrafast Plus. No call. Why?

  • ashleym2k ashley mansfield (@ashleym2k) reported

    Sadly still not had reply from complaint to dunstable depot@DPDgroup_news ( this is the only dpd Twitter account I can find for them ) as per the advice I did get from my original call I will now need to contact the sender @SkyUK about the poor dpd service

  • michelleamason michelle mason (@michelleamason) reported

    @SkyHelpTeam I have logged into their acc and run the connection test (I am not with them).it says theres a problem and to call sky to go through the next steps of sorting it out. they are almost 90 and are unable to crawl around plugging things in and out so can’t you just send an engineer?

  • cockneyjew1 cockneyjew (@cockneyjew1) reported

    @SkyHelpTeam Sports package, I don’t want to sign in to anything surely there must be a number you can phone without having to sign in.

  • aternoy Alexis Ternoy (@aternoy) reported

    @SkyHelpTeam @WeAreOpenreach we don't know why they didn't come, we re-schedule and wait. We are both working from home, no internet, we pay for dongle (30£ each p,m) and you keep offering apolgise and no resolution. We are exhausted to have to chase OURSELVES (not you, you never call us)

  • StandardLeeb From Another Place 🎃 🌹 (@StandardLeeb) reported

    @SkyHelpTeam I can't see the full link there, but on the Website it doesn't let you downgrade. Are you saying there is no text method of customer support (e.g. email, Live Chat or here)? I can't get through via phone. I this isn't an option I'll be forced to cancel my subscription.

  • KirstenSmithHR Kirsten Smith (@KirstenSmithHR) reported

    @TheChiefCheese @SkyHelpTeam I have had ALL the tech issues this week… so I feel you! My hot water, internet & two phones so far 😳 As much as I believe the woo woo stuff I wonder if it’s all the 5g stuff they’re doing.

  • itomb Tom ن✊🏻🇪🇺🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇿🇦🇳🇦🇵🇸🏳️‍🌈 (@itomb) reported

    @SkyHelpTeam wow! On hold for 45 mins told I had to be transferred to another department then just cut off! This is not a way to treat customers!

  • EmiPlays_ emily. (@EmiPlays_) reported

    @SkyHelpTeam Hi there, I've been having internet troubles for several weeks as it keeps disconnecting/reconnecting and we keep having to use the Sky reconnect/fix only for it to go off again. Our internet has been off at least 7 times today and whilst it is only for short bursts-

  • EwanMur48575694 Ewan Murray (@EwanMur48575694) reported

    @SkyHelpTeam any update on the sky outage in Scotland.