Sky Outage Report in Wallsend, Borough of North Tyneside, England
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The latest reports from users having issues in Wallsend come from postal codes NE28.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Wallsend, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Wallsend, Borough of North Tyneside, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Wallsend, North Shields, Sunderland, Blakelaw, Washington, Stanley, South Shields, Whitley Bay, Blyth, Boldon Colliery, Chester-le-Street and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Wallsend, England
Latest outage, problems and issue reports in Wallsend and nearby locations:
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
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adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
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Rosco
(@Peterross83) reported
from
Sunderland, England
@SkySports Damn!
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Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
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Graeme Gilroy
(@wirehype) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@theinsidernufc @NUFCgallowgate This constant comparison is boring. I never had issue with Bruce getting job @SkySports it’s what I expect from ownership & their ambition. But hoping we may now have owners that are ambitious & want NUFC to be it’s best. In which case we would need to change.
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
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Louise Ross
(@MrsLou_R) reported
from
Sunderland, England
@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
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Paul Kelly
(@paultkelly_) reported
from
Walker Gate, England
@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
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Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
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Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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rose hadden
(@rosehadden08) reported
@SkyHelpTeam hi our sky box is making a constant whirring noise and stopped working, is there any way we can get help without waiting on phone line ? It says it’s an hour wait time at the moment. Thanks
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Kate
(@KateH123) reported
@SkyHelpTeam hi (I’m on Sky Q) you have a list of must see movies, Gone Girl is one, but it has no subtitles. It’s a fairly old film so is there a reason why it wouldn’t have them? Really tricky to watch if you have a hearing problem!
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Tash Hatcher
(@hatchlingmakes) reported
@SkyHelpTeam lost broadband and phone line yesterday. Asked for a phone divert to be set up - got told it can’t be done but appears we’re now being charged for it (found out via email). Can you help? Tried calling customer service but when we got through it disconnected.
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Alissa Eggleston
(@Alissit) reported
@shu_amethystar @SkyHelpTeam @Linktree_ I can't get onto their site with NOW broadband. It's got to be down or flagged as spam
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Steve Collins
(@stevecollins678) reported
@skytv @SkyHelpTeam how do I start this...........£7.50 price per month increase when I'm in a fixed priced contract with covid and no new things going on. Is this a joke or what? If it is its not a funny one. Signed one very unhappy and disgruntled customer! Please reply.
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Danny ⚒️⚒️
(@Dannys0772) reported
@SkyHelpTeam OK, I'm still non the wiser what is going on Can't get anyone to speak too, your online help is no help Was told online that an engineer would be booked as your tests could not resolve the issue, heard nothing since, are they booked? When are they due? Who knows?
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Ian
(@IanF1876) reported
@SkyHelpTeam Try call, just to make slight downgrade. Can’t get through. Call back saying I want upgrade, straight through asking what I want upgrade too. I then say I want downgrade and suddenly the system breaks down and I’m told call back. You utter cowboys.
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Richard
(@WaveyCapes) reported
@SkySports Insertname84848393926828383 “man Utd and controversial penalties that’s always happened they’ve paid the referees” Yawn. Ruined your childhoods and you’ve never forgiven us for it. Time to move in lads, we’re **** for now just enjoy it while it lasts.
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Danny
(@Danny1tfc) reported
@SkyHelpTeam And what exactly is a priority customer?
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Jordan J MacGeever
(@j_macgeever) reported
@BasherSoccer @RFCGW @SkySports You’re an idiot