Sky Outage Report in Wallsend, Borough of North Tyneside, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Wallsend come from postal codes NE28.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Wallsend, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at Sky
Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Wallsend, Borough of North Tyneside, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Washington, Wallsend, Stanley, South Shields, Sunderland, Whitley Bay, Blyth, North Shields, Gateshead, Boldon Colliery, Chester-le-Street, Seaham, Consett and Cramlington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Washington |
TV | |
| Wallsend |
TV | |
| Stanley |
Wi-fi | |
| South Shields |
TV | |
| Sunderland |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Wallsend, England
Latest outage, problems and issue reports in Wallsend and nearby locations:
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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gary beadle
(@beadleg01) reported
from
Sunderland, England
@SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.
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Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
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Paul
(@Paul14boss) reported
from
Newcastle upon Tyne, England
@LittleHenryD @SkySports Awful news a young lad too
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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david m fisher
(@davidmfisher1) reported
from
Cramlington, England
@SkyHelpTeam good evening I am waiting for a delivery of a new broadband hub but can't find anywhere to trace it can you help please
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
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Paul Kelly
(@paultkelly_) reported
from
Walker Gate, England
@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@theinsidernufc @NUFCgallowgate This constant comparison is boring. I never had issue with Bruce getting job @SkySports it’s what I expect from ownership & their ambition. But hoping we may now have owners that are ambitious & want NUFC to be it’s best. In which case we would need to change.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
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adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
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Craig Stewart
(@CraigJStewart89) reported
from
Sunderland, England
@SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks
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Graeme Gilroy
(@wirehype) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
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Rosco
(@Peterross83) reported
from
Sunderland, England
@SkySports Damn!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Waters
(@scottwaters41) reported
@SkyHelpTeam was promised a call back on the 2nd. CR had been raised to fix an issue with me not being able to order Ultrafast Plus. No call. Why?
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ashley mansfield
(@ashleym2k) reported
Sadly still not had reply from complaint to dunstable depot@DPDgroup_news ( this is the only dpd Twitter account I can find for them ) as per the advice I did get from my original call I will now need to contact the sender @SkyUK about the poor dpd service
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michelle mason
(@michelleamason) reported
@SkyHelpTeam I have logged into their acc and run the connection test (I am not with them).it says theres a problem and to call sky to go through the next steps of sorting it out. they are almost 90 and are unable to crawl around plugging things in and out so can’t you just send an engineer?
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cockneyjew
(@cockneyjew1) reported
@SkyHelpTeam Sports package, I don’t want to sign in to anything surely there must be a number you can phone without having to sign in.
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Alexis Ternoy
(@aternoy) reported
@SkyHelpTeam @WeAreOpenreach we don't know why they didn't come, we re-schedule and wait. We are both working from home, no internet, we pay for dongle (30£ each p,m) and you keep offering apolgise and no resolution. We are exhausted to have to chase OURSELVES (not you, you never call us)
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From Another Place 🎃 🌹
(@StandardLeeb) reported
@SkyHelpTeam I can't see the full link there, but on the Website it doesn't let you downgrade. Are you saying there is no text method of customer support (e.g. email, Live Chat or here)? I can't get through via phone. I this isn't an option I'll be forced to cancel my subscription.
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Kirsten Smith
(@KirstenSmithHR) reported
@TheChiefCheese @SkyHelpTeam I have had ALL the tech issues this week… so I feel you! My hot water, internet & two phones so far 😳 As much as I believe the woo woo stuff I wonder if it’s all the 5g stuff they’re doing.
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Tom ن✊🏻🇪🇺🇬🇧🏴🇿🇦🇳🇦🇵🇸🏳️🌈
(@itomb) reported
@SkyHelpTeam wow! On hold for 45 mins told I had to be transferred to another department then just cut off! This is not a way to treat customers!
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emily.
(@EmiPlays_) reported
@SkyHelpTeam Hi there, I've been having internet troubles for several weeks as it keeps disconnecting/reconnecting and we keep having to use the Sky reconnect/fix only for it to go off again. Our internet has been off at least 7 times today and whilst it is only for short bursts-
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Ewan Murray
(@EwanMur48575694) reported
@SkyHelpTeam any update on the sky outage in Scotland.