Sky Outage Report in Shiremoor, Borough of North Tyneside, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shiremoor, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shiremoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Shiremoor, Borough of North Tyneside, England
The most recent Sky outage reports came from the following cities: Whitley Bay, Blyth, Sunderland, Newcastle upon Tyne, North Shields, South Shields, Gateshead, Washington, Ashington, Stanley, Boldon Colliery, Wallsend and Cramlington.
| City | Problem Type | Report Time |
|---|---|---|
 Whitley Bay |
TV | |
| Blyth |
TV | |
| Sunderland |
Internet | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| North Shields |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shiremoor, England
Latest outage, problems and issue reports in Shiremoor and nearby locations:
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Louise Ross
(@MrsLou_R) reported
from
Sunderland, England
@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam please could you advise when your broadband will be up and running? It has been down in my area for the past 2 hours and I am trying to work from home. Have tried all troubleshooting options
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Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@theinsidernufc @NUFCgallowgate This constant comparison is boring. I never had issue with Bruce getting job @SkySports it’s what I expect from ownership & their ambition. But hoping we may now have owners that are ambitious & want NUFC to be it’s best. In which case we would need to change.
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Emily Rowe
(@emi_rowe) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔
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Graeme Gilroy
(@wirehype) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !
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Andrew William Hardy 🔰🇾🇪💙
(@AndrewW42421683) reported
from
Cramlington, England
@SkyHelpTeam since we upgraded our sky fibre to the new hub4 we have had awful connection and service issues keep on dropping signal and no phone either as it's tho our hub via VoIP extremely frustrated
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david m fisher
(@davidmfisher1) reported
from
Cramlington, England
@SkyHelpTeam good evening I am waiting for a delivery of a new broadband hub but can't find anywhere to trace it can you help please
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Rosco
(@Peterross83) reported
from
Sunderland, England
@SkySports Damn!
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Paul Kelly
(@paultkelly_) reported
from
Walker Gate, England
@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
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Anthony A Dalzell
(@Tdal1369) reported
from
Washington, England
@SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date
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Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
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Sarah
(@SarahFallows82) reported
from
Ryton, England
@SkyUK don’t like the new update for Sky Q. Slow and clunky.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Phillips
(@GaryPhi01097988) reported
@SkySports I thought Sweden got away with a lot of very physical challenges. The effort of the Swedish players was incredible but they got away with a lot of holding and diving into challenges where they didn’t win the ball. The holding and obstruction defenders get away with now is awful.
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Dean Morgan
(@dino51morgan) reported
@SkyHelpTeam Of course, several times, after eventually getting through, told to reboot everything, create a "wifi web", speed goes up for a few hours, then back to the usual slow or non-existent speed.
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Nj
(@justhere2231) reported
@SkyUK your wifi is the worst wifi going I hope your company fails and people stop buying your **** your company is a scam and I manifest your down fall.
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lawrie thomson
(@Langtrams) reported
@SkyHelpTeam Was there a problem with the internet in the dg9 area last night
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Adrian McComas
(@AdrianMcComas) reported
@SkyHelpTeam Can somebody please let me know what's happening to my internet in Dartford? It's been extremely slow & dropping out intermittently since about 4.30 pm yesterday. Having to connect via phone hotspot. I'm working from home so it's causing me big problems!
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FCHD Media Group
(@FchdMedia) reported
I legit only post when WiFi is down and it is again screw @SkyHelpTeam WiFi is down bad
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NerdRants
(@NerdsRants) reported
@SkyUK I had Sky a couple of years ago. I’ll never make that mistake again. PS: Blocked.
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scott jones
(@scottiej71) reported
@SkyHelpTeam Sky not connecting AGAIN, new box, new router £115 a month to watch a blue screen waste of money, 2 months of bad connectivity 😡😡😡😡😡
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Jake
(@wlcx_) reported
@sasky205 @SkyHelpTeam B64 too just down the road @sky
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Lee Hughes
(@LeeJarraHackle) reported
@BorisJohnson you extended lockdown rules , now can you also extended our bounce back payments and reimburse last weeks payment and let your @SkySports companies no we are not working to full capacity so they can reduce payments for the hospitality