Sky Outage Report in North Shields, Borough of North Tyneside, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in North Shields, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 26: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near North Shields, Borough of North Tyneside, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Boldon Colliery, Chester-le-Street, Wallsend, Gateshead, Sunderland and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
TV | |
| Boldon Colliery |
TV | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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Mike Blythe
(@blyth_mike) reported
from
Longbenton, England
@TVKev @MailSport Terrible decision by @SkySports to get rid of 3 of the best pundits on TV.
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Paul Kelly
(@paultkelly_) reported
from
Walker Gate, England
@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@SkyHelpTeam i wanna cancel my sports
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Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
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Andrew William Hardy 🔰🇾🇪💙
(@AndrewW42421683) reported
from
Cramlington, England
@SkyHelpTeam since we upgraded our sky fibre to the new hub4 we have had awful connection and service issues keep on dropping signal and no phone either as it's tho our hub via VoIP extremely frustrated
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Emily Rowe
(@emi_rowe) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔
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Graeme Gilroy
(@wirehype) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !
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Emily Rowe
(@emi_rowe) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam my WiFi is not working (again!). In Newcastle upon Tyne. Tried connection diagnosis and no luck ..
-
Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
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Louise Ross
(@MrsLou_R) reported
from
Sunderland, England
@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam please could you advise when your broadband will be up and running? It has been down in my area for the past 2 hours and I am trying to work from home. Have tried all troubleshooting options
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
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Rosco
(@Peterross83) reported
from
Sunderland, England
@SkySports Damn!
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Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
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Anthony A Dalzell
(@Tdal1369) reported
from
Washington, England
@SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@theinsidernufc @NUFCgallowgate This constant comparison is boring. I never had issue with Bruce getting job @SkySports it’s what I expect from ownership & their ambition. But hoping we may now have owners that are ambitious & want NUFC to be it’s best. In which case we would need to change.
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Gibbons
(@RichardGibbons) reported
@SkyUK any news on when broadband will be back up? Down since yesterday afternoon…imagine many people will be losing work/income because of this
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Jeff
(@JAD965) reported
@freexerjin @SkyHelpTeam Lots of people having problems Greg, 4g taking an hammering and nothing since 8pm last night in this neck of the woods #skyisshite
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katy martin
(@katym13) reported
@SkyHelpTeam Mine is down in welshpool
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Kay
(@starydreamer) reported
@SkyHelpTeam Still not online in Llanelli and hit and miss with my mobile data loading things can’t get online to check status as not much is loading, giving online links to check internet status when its not working, yeah makes sense…….
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Joshua James Cope
(@joshcope90) reported
@SkyHelpTeam hey guys broadband has been down in Tonypandy now since yesterday any idea what's happening as other people have the same issue with @sky
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Steve Errey
(@SteveErrey) reported
@SkyHelpTeam There's a known issue in the area. It was okay for a couple of hours this morning, just went down again.
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Charles Simmons
(@charles_s64) reported
@SkyHelpTeam broadband service was restored in Brighton overnight but we now have no service again from 9am. When will this get sorted, please
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nksMark McAdam
(@EAP2009) reported
@SkyHelpTeam Internet had been down in Handcross for over 12 hours. What is being done. Joined this service this week because Virgin doesn't supply in this area. No answers from Sky.
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Tammy Knowldin
(@MrsKnowldin) reported
@SkyHelpTeam Hi 4 young children 1 who is Austin relies heavily on WiFi based utilities to help sooth them we have had no sleep or Internet since yesterday in Canterbury kent area
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Lianne
(@Lianne54937594) reported
@SkyHelpTeam Rise and shine?! Ridiculous!! People rely on the Internet! No update as to when this will be sorted and rude customer service!!! Quick enough to take our money but will you be as quick to refund everyone for loss of service and wages?!!!