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Sky Outage Report in North Shields, Borough of North Tyneside, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in North Shields, Borough of North Tyneside, England 11/28/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near North Shields, Borough of North Tyneside, England

The most recent Sky outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Wallsend, Gateshead, Boldon Colliery, Chester-le-Street and Jarrow.

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City Problem Type Report Time
United KingdomSunderland Internet
United KingdomSunderland TV
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • farrenciaran Ciarán (@farrenciaran) reported from Whickham, England

    Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.

  • naps154 Paul Naples-Hails (@naps154) reported from Wallsend, England

    @SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬

  • ChrisLewin Chris Lewin (@ChrisLewin) reported from Blyth, England

    @SkyHelpTeam I’m still struggling, can you provide a direct number for the technical team, as having issues with my main box as well as multi room box and it’s been like this for over a week! Paying for something I can’t use and the service to get through is horrendous

  • pearceswan David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam Do you know I freely feel quite annoyed I’ve been a sky customer for over 23 years, I have a sky HD plus box, I’m sure my subscriptions got to where you are now, you’re giving away loads of stuff for sky Q customers i.e. discovery plus what do we get your loyal cust.

  • philmason01 Phil Mason (@philmason01) reported from Cramlington, England

    @SkySports What an absolute load of tosh!! It’ll never happen

  • _MartinDean Martin (@_MartinDean) reported from Blyth, England

    @NorthEastEngBVB @SkySports As I’ve said once before mate I totally think they bought the right more cos they just like having the biggest collection of football. They don’t really give a **** about anything other then the premier league.

  • MurthaOfficial Stephen ‘Murf’ Murtha 🍥 #GolfMates (@MurthaOfficial) reported from Newcastle upon Tyne, England

    @SkyUK is there a mobile coverage problem in Newcastle?

  • RobiR1972 Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam is their a internet problem in Newcastle upon Tyne, mines not on today again

  • stephen26273 stephen trotter (@stephen26273) reported from Washington, England

    @SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC

  • smudge79 Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?

  • waalli90 Gareth wall (@waalli90) reported from North Gosforth, England

    @SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?

  • sessionar08 lee smith (@sessionar08) reported from South Shields, England

    @SkySports If it was a Liverpool player doing that challenge the stupid two faced **** would say it a missed challenge... Never even touched the wolves player. Any how **** off united won a game they should of lost hahaha get ******

  • naps154 Paul Naples-Hails (@naps154) reported from Wallsend, England

    @SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service

  • davidisageordie Davy (@davidisageordie) reported from Whitley Bay, England

    @SkySports Championship refs are the worst in the world. I would even want them to ref my sons U11s

  • simon_garrity Simon Garrity (@simon_garrity) reported from Gateshead, England

    @nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good

  • VictoriaBarry82 Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Adding @skytv engineer to my CV My mam is self isolating for the 316th time & her tv has gone off, the sky adviser was worse than useless I’ve guided her over the phone & resolved the problem 🙌🏻🙌🏻 #selfisolatingproblem #jackofalltrades @SkyHelpTeam

  • smudge79 Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?

  • johnbolam john bolam (@johnbolam) reported from South Shields, England

    @SkySports @Garyfooballnut this doesn't help either

  • JamesLaurence_ JamesHunter (@JamesLaurence_) reported from Gateshead, England

    @SkyHelpTeam any update on the low fell connection outage? Thanks :)

  • aliciagraceee Alicia Clayton (@aliciagraceee) reported from Newburn, England

    Don’t know why I have sky anymore, at the same time everyday around 4am both boxes stop working and then the mini skyQ box won’t connect to the main box. It says connected to network too. Tried all the online help and nothing is happening 😩 @SkyUK

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • hertfordshaz1 Sharon Jones (@hertfordshaz1) reported

    @SkyHelpTeam My parents have lost telephone and WiFi in Dudley. Is there a wider problem there. Sky TV is ok

  • howinator Colin (@howinator) reported

    @SkyHelpTeam Hi, i have just switched from EE and activated my sky sim this morning. My signal wasn't great with EE hence switching so i wanted to try out another network...but its been barely existent the past 2 hours since i activated it

  • heyrehair Heyrehair (@heyrehair) reported

    @SkyHelpTeam Wifi fine prior to the planned works, hence why I think the planned works made changes that affect certain devices or chipsets. One device now bounces between 4g and WiFi and another has error codes on Disney+ relating to network issues. Are the team able to provide PE specifics?

  • Ballingrybat Gothenburg1983 (@Ballingrybat) reported

    @SkyHelpTeam Does your company policy state to get the maximum cash raised in phone bills whilst NOT letting customers through to talk to someone? I'll try once more then I will be forced to cancel my Direct Debit. Terrible customer service imo.

  • heyrehair Heyrehair (@heyrehair) reported

    @SkyHelpTeam Thanks for the quick reply. It's more complex than a standard connectivity issue, which leads me to believe there might be factors relating to the exchange or network device config only affecting certain devices. Do you have specifics on the fix that was applied? Thanks.

  • AlexCoccia7 Alex Coccia (@AlexCoccia7) reported

    @SkyHelpTeam There are still external faults. Are you sending teams to fix this? Been five days at this point!

  • Blond3bra1ny 🦋 𝗕𝗹𝗼𝗻𝗱𝗶𝗲 🎭 ♫♪ (@Blond3bra1ny) reported

    @skysports My contract was up on Friday but I will be cancelling because you are going along with the mandatory vaccine passports. As your customer, I will not accept this. #NoVaccinePassports #LostMyBusiness

  • ScallanKevin Kevin Scallan (@ScallanKevin) reported

    @SkyHelpTeam The data connection works fine when I’m at home and not connected to WiFi. It just seems to be when I’m at work in a completely different area and I went miles away from home yesterday and I couldn’t use data connection even though I had a decent signal

  • Daz_P_K_ Daz K (@Daz_P_K_) reported

    @SkySports He is so slow. Will never make it at the top level.

  • FtblJosh9 Josh🔰 (@FtblJosh9) reported

    @IceColdImran99 @SkySports I don't think they broke the rules leaving him with a thin squad because he's ****