Sky Outage Report in North Shields, Borough of North Tyneside, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in North Shields come from postal codes NE29 and NE30.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in North Shields, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at Sky
Sky is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near North Shields, Borough of North Tyneside, England
The most recent Sky outage reports came from the following cities: Washington, Wallsend, Stanley, South Shields, Sunderland, Newcastle upon Tyne, Whitley Bay, Blyth, North Shields, Gateshead, Ashington, Boldon Colliery, Chester-le-Street and Cramlington.
| City | Problem Type | Report Time |
|---|---|---|
 Washington |
TV | |
| Wallsend |
TV | |
| Stanley |
Wi-fi | |
| South Shields |
TV | |
| Sunderland |
TV | |
| Wallsend |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
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Emily Rowe
(@emi_rowe) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam please could you advise when your broadband will be up and running? It has been down in my area for the past 2 hours and I am trying to work from home. Have tried all troubleshooting options
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Craig Stewart
(@CraigJStewart89) reported
from
Sunderland, England
@SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks
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Graeme Gilroy
(@wirehype) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !
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Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
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david m fisher
(@davidmfisher1) reported
from
Cramlington, England
@SkyHelpTeam good evening I am waiting for a delivery of a new broadband hub but can't find anywhere to trace it can you help please
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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Paul
(@Paul14boss) reported
from
Newcastle upon Tyne, England
@LittleHenryD @SkySports Awful news a young lad too
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@theinsidernufc @NUFCgallowgate This constant comparison is boring. I never had issue with Bruce getting job @SkySports it’s what I expect from ownership & their ambition. But hoping we may now have owners that are ambitious & want NUFC to be it’s best. In which case we would need to change.
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Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
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Paul Kelly
(@paultkelly_) reported
from
Walker Gate, England
@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
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Louise Ross
(@MrsLou_R) reported
from
Sunderland, England
@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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Anthony A Dalzell
(@Tdal1369) reported
from
Washington, England
@SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date
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Rosco
(@Peterross83) reported
from
Sunderland, England
@SkySports Damn!
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Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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jenny tattersall
(@jennytat) reported
@SkyHelpTeam Salford down too great for the gcse mock revision and the working from home 😡
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Antonia Bennett
(@bennett_antonia) reported
@SkyHelpTeam @altrinchamtoday That's not so helpful as there's clearly an outage. All you're doing is driving calls to book engineers which isn't the solution. Can you provide an update instead please?
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Peter Nixon
(@nixypc) reported
@SkyHelpTeam M25 down too. How long til it's fixed?
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Ant Monaghan
(@moggzy5832) reported
@SkyHelpTeam 3 months later, and yet another outage!!. You lot really couldn't run a bath let alone an internet service! and @OpenreachHelp are just as bad too! be sure to blame each other btw like you always do👍👍
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ParcelFerce
(@ParcelFerce) reported
@SkyHelpTeam Whats going on with broadband in the North East (Sunderland specifically)? Out since yesterday afternoon, nothing other than "there is an outage". Incredibally difficult to work from home!
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Daniel McMahon
(@DanMc_Dev) reported
@SkyHelpTeam Seems that Liverpool is down as well
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Tracey Leech
(@TraceyLeech) reported
@SkyHelpTeam so I tried to diagnose the problem with my broadband and the app tells me to call you. Sat on hold for 14 minutes and it cuts off! Call back and same thing happens again!! 28 minutes of my day wasted!
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lewis
(@eddie201) reported
@SkyHelpTeam @altrinchamtoday Why are you pretending it’s not a complete outage in the north west? So annoying!
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Kasha Brackley
(@8888_leah) reported
@SkyHelpTeam Good morning, this is the 3rd time since January there has been an Outage and my broadband, phone line and Internet are down. In January I had no Internet for 8 weeks. May 2 weeks When is this problem likely to be resolved and how will you compensate your customers
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p5ych0u7
(@p5ych0u7) reported
@therealphansen @SkyHelpTeam Putin a probably bombed a underwater cable, very unusual for the whole of the NW to go down