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Sky outages and service status in North Shields, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around North Shields, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and TV.
  • The most recent signal from this area was received Aug 16, 8:03 AM GMT+1.
  • 39% Internet (39%)
  • 32% Phone (32%)
  • 14% TV (14%)
  • 7% Total Blackout (7%)
  • 7% Wi-fi (7%)

The latest reports from users having issues in North Shields come from postal codes NE30 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in North Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 16: Problems at Sky

Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near North Shields, England

The most recent Sky outage reports came from the following cities: North Shields, Newcastle upon Tyne, Sunderland, Gateshead, South Shields, Ashington, Wallsend, Chester-le-Street, and Stanley.

CityProblem TypeReport Time
North Shields Wi-fi 12 minutes ago
Newcastle upon Tyne Internet 1 day ago
Newcastle upon Tyne Phone 2 days ago
Sunderland Phone 2 days ago
Gateshead Wi-fi 2 days ago
Newcastle upon Tyne Internet 2 days ago

Nearby cities with recent reports

Newcastle upon Tyne

6 recent signals

1 day ago
Gateshead

3 recent signals

2 days ago
South Shields

2 recent signals

2 days ago
Ashington

2 recent signals

2 days ago
Sunderland

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • _katie_c
    Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England

    @SkyHelpTeam Is there any update on when this issue will be resolved. I've had to use a days annual leave for today as I'm unable to work from home with no Internet?

  • aliciagraceee
    Alicia Clayton (@aliciagraceee) reported from Newburn, England

    @SkyUK my Netflix isn’t working due to the internet. Please help

  • NormanDempsey5
    Norman Dempsey (@NormanDempsey5) reported from South Shields, England

    Did any1 else's TV skip/jump our 2nd round #EFLCup draw I heard Accrington take on Newcastle And I'm sure it was a team with R as it skipped and now the screen says tranmere Wtf @NUFC #nufc @SkySports

  • toonpete85
    Pete Hind (@toonpete85) reported from Newburn, England

    So @SkyHelpTeam texted me at 6am on Wednesday morning saying that all the problems in my area were fixed.... that was evidently a LIE.

  • RobiR1972
    Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam are their problems in the Newcastle upon Tyne area today, no telly, no broadband

  • MrJamesCCC
    Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @SkyHelpTeam Thanks, but none of the steps have worked as it drops out for a minute or two and then comes back on, usually before any diagnostic has been completed. It’s now also affecting my Sky Q box’s connectivity. Seems like a number of others are having the same problem.

  • MOxley95730032
    M Oxley (@MOxley95730032) reported from Shiney Row, England

    @SkySports Neebody gives a ****!

  • linda666wharton
    Linda Wharton (@linda666wharton) reported from Ouston, England

    @SkyHelpTeam are you aware of any internet problems in DH8 please. Last 2 days have been a problem

  • jasonhebron
    Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Newburn, England

    @SkySports FIFA telling us that the ‘young generation’ who’ve never been asked or polled want a World Cup more often.. This is down to money for the top flight & nothing more! #corruption

  • gre3ny6
    John Green Jr (@gre3ny6) reported from Washington, England

    @SkyHelpTeam why can’t I forward spam text messages to 7726 like you can with every other network ?

  • MrTeaPot1986
    Alan T (@MrTeaPot1986) reported from Newcastle upon Tyne, England

    @SkyHelpTeam All good this end, hope it’s all well at yours and that’s not a problem. Just thought I’d let you know incase it wasn’t flagged up anywhere. Take care

  • craig_donnison
    Craig Donnison (@craig_donnison) reported from Ashington, England

    Yet again, appalling customer service from greedy @SkyUK including obnoxious "Priority" @SkyHelpTeam to a so-called Platinum VIP member of 11+ years. Absolutely furious, irate, livid & seething.

  • smudga27
    Ian Smith (@smudga27) reported from Newburn, England

    @skytv @SkyHelpTeam Can you explain the constant issues with the “guaranteed” WiFi service performance you promise me? Ability to support multiple devices ❌ stability of service ❌speeds ❌#skybroadband #skyvip

  • Keeeeegurrnnnnn
    KK (@Keeeeegurrnnnnn) reported from Newcastle upon Tyne, England

    @SkySports @SkySportPrem The commentary is kkkin terrible. #BHANEW

  • TheBeakSquawks
    Dr. Maurice Duffy (@TheBeakSquawks) reported from Whitley Bay, England

    @SkyHelpTeam I have rang/called multiple times. Your service is simply appalling...

  • chellehewison
    Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @SkyHelpTeam The number of times since that I’ve had members of your sales team contact me trying to get me to stay as well is ridiculous. Each time I’ve had to tell them it’s because you don’t service my new area and then you hit me with a near £100 termination charge!

  • a_scotty1892
    Andrew (@a_scotty1892) reported from Annfield Plain, England

    Abysmal service from @SkyHelpTeam 6weeks from signing up still no broad band over 15hrs spent on phone, 6days wasted waiting for openreach engineer not to turn up. Waited over a week for sky to call me to progress bridge case and still nothing... #sky #skybroadband

  • sanddancer_img
    Mark Beadle (@sanddancer_img) reported from Mitford, England

    @SkyUK I’m trying to order a mobile deal but I keep getting Technical errors when I move through the process. It’s not even at the same stage every time. Can you advise what’s happening please ?

  • jasonhebron
    Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @SkySportsPL @SkySports Both commentators are taking the p+ss, clearly got the ball, no studs, never a penalty…

  • KrissNufc83
    Kriss (@KrissNufc83) reported from South Shields, England

    @SkyHelpTeam Hi, is there N issue with broadband in the north east? My internet has been down for over an hour

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Darren_Tay1
    Darren Tay (@Darren_Tay1) reported

    @cxdi55 @skytv @SkyHelpTeam Best thing you can do is change provider every 2 years, you get all the latest equipment, new customer prices, you just have to play them at their own game, loyalty gets you nowhere these days.

  • dazza606
    Derek (@dazza606) reported

    @SkyHelpTeam Got to say the discussion I've just had with your renewal team was one of the worst experiences I've ever had Kept on dragging things out Being sneaky when quoting prices and failing to disclose total price Avoiding answering simple questions and zero loyalty

  • FSC4W
    Rusty (@FSC4W) reported

    @cxdi55 @skytv @SkyHelpTeam **** them and switch to a different provider.

  • KBayne7
    Kevin Bayne (@KBayne7) reported

    @IamUtdballz @TouchlineX @SkySports "AC Milan is a small club"?!?! They've won the Champions League 6 times, hardly a small club? Man Yoo are only what they are because of Busby/Ferguson. You'd be nothing without them. Never read so much dross. You're well named Mr Ballz, cause that's what you talk.

  • TomMcCarthy92
    Tom McCarthy (@TomMcCarthy92) reported

    @cxdi55 @skytv @SkyHelpTeam I’m not sure why you’re surprised.This has always been the case with sky. You’re paying £90 a mth to watch the exact same TV that they are advertising the exact same channels to a new customer for £50 per mth. Mind boggling! No customer loyalty at all, yet we all still pay it

  • p4tsyclark
    Patsy Clark (@p4tsyclark) reported

    @cxdi55 @skytv @SkyHelpTeam I hit them with rant as a customer for 16 years got the new customer package immediately, tv, bb and phone, saved £20/month and got 16gb extra, faster bb and sky tv, just quote them that and they’ll do it

  • GrahamBlundell2
    Everything is a lie (@GrahamBlundell2) reported

    @richiehadley @davidhoyland @SkyHelpTeam It's under TV and show half way down don't know why they moved it here

  • Oscarsaurus
    Oscar (@Oscarsaurus) reported

    @cxdi55 @skytv @SkyHelpTeam I had the same problem and spent about 2 hours on live chat with them because I'm a stubborn ***. Got them to reduce the price to what it would be for a new customer by telling them that if they didn't honour the price I would be switching providers immediately.

  • PaulRWebster
    Paul Webster (@PaulRWebster) reported

    @cxdi55 @skytv @SkyHelpTeam Sky comes down Openreach fibre, like most other providers, so it is very easy to move elsewhere. They act like they have a monopoly on Broadband and TV, but the world has changed. They don't.

  • Mr_Perrins13
    DR .PERRINS Media Teacher (@Mr_Perrins13) reported

    This is one of the clubs btw that the scum at @SkySports will tell you all is a well run club and represents its community... Horrible scumbags for doing what they've done...then owned up to And then doubled down #premierleaguescum