Sky

Sky Outage Report in North Shields, Borough of North Tyneside, England

Problems detected

Users are reporting problems related to: tv, internet and wi-fi.

The latest reports from users having issues in North Shields come from postal codes NE29.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in North Shields, Borough of North Tyneside, England 07/02/2025 08:20

July 02: Problems at Sky

Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. TV (50%)

    TV (50%)

  2. Internet (33%)

    Internet (33%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near North Shields, Borough of North Tyneside, England

The most recent Sky outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Gateshead, North Shields, Cramlington, Ashington, Whitley Bay, Washington, Blyth, Stanley, Morpeth, Chester-le-Street, South Shields, Wallsend and Hebburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomGateshead TV
United KingdomNewcastle upon Tyne TV
United KingdomNorth Shields TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • craig_donnison Craig Donnison (@craig_donnison) reported from Ashington, England

    Yet again, appalling customer service from greedy @SkyUK including obnoxious "Priority" @SkyHelpTeam to a so-called Platinum VIP member of 11+ years. Absolutely furious, irate, livid & seething.

  • JLauder91 Lauder. (@JLauder91) reported from South Shields, England

    Your pundits are ******* clowns, **** off @SkySports

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from Mitford, England

    @SkyHelpTeam Well there is issues with your site as I showed above in the screenshot and it’s STILL not working, I’m not calling up for something I can do online myself Fix it please or I’ll look elsewhere for tv services

  • sanddancer_img Mark Beadle (@sanddancer_img) reported from Mitford, England

    @SkyUK I’m trying to order a mobile deal but I keep getting Technical errors when I move through the process. It’s not even at the same stage every time. Can you advise what’s happening please ?

  • shieldsbrief David Forrester (@shieldsbrief) reported from Gateshead, England

    @DesboTom30 @SkySports in fact given that an assault simply requires fear of violence being caused (not actual physical contact) robertson approaching in the aggressive manner that he did could easily qualify. Whatever, robertson playing the victim here is a pretty bad look.

  • davey_lad D@ve F 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇺🇦 🇬🇧 (@davey_lad) reported from Mitford, England

    How do you get subtitles for foreign language scenes on @DisneyPlusUK without having to turn on Closed Captions for the entire show? Watching Snowfall and there's lots of Spanish scenes which "should" have subtitles. Watching Sky Q but also an issue on all devices @SkyHelpTeam

  • Caz8maw Caz8maw (@Caz8maw) reported from Newburn, England

    @SkySports Melisa we know ten hag was playing mind games as per Fergie. So don’t stand on national Tv smurking it was never a secret #nufc knew all along we don’t take in the lies manure tell 💩

  • pearceswan David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam TOLD for £3 per month on my subscription for the extra running costs what that would be! however,it costs extra to run MY Services but you’ll have massive profit, you should absorb this for your loyal customers, you’ll face customer’s terminating.23 yrs+ 4 nothing

  • pearceswan David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam /3 you are NOT looking after your loyal customers, we should be able to access Paramount+ discovery+ no extra cost on mobile devices IE iPad,galaxy note, computer, I’m sure you’ll be able to do this easily, verify customer’s as you can in sky go

  • pearceswan David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam 2/2.paramount+ we get a limited selection, no discovery+, without our money you never be able to bring out the sky Q box,its features, WE are left behind, your answer is upgrade, we lose everything on our box, yet we have to pay another increase,

  • pearceswan David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam It’s getting really annoying, I am at sky HD +plus customer I have a 2TB box in the living room 1Tb box in bedroom, got an email ,the new price increase from April an extra £3 per month, I don’t know why I’m not receiving any new channels or services 1/2

  • KrissNufc83 Kriss (@KrissNufc83) reported from South Shields, England

    @SkyHelpTeam Hi, is there N issue with broadband in the north east? My internet has been down for over an hour

  • geordie_stacey 🖤🤍Stacey Scott🖤🤍 (@geordie_stacey) reported from Longbenton, England

    @hellblazerbiz @SkyHelpTeam I'm having the same issue.

  • WHG17 Barry Cosgrave (@WHG17) reported from Whitley Bay, England

    @SkyHelpTeam I connect my sky Q box via ethernet. Sky box then says it's attached to SKY993CA Mini boxes work fine. But Sky Go doesn't. It says it can't find the box. I realise I'm not on the same network but I don't know the password for this created network. Please help.

  • _katie_c Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England

    @SkyHelpTeam Is there any update on when this issue will be resolved. I've had to use a days annual leave for today as I'm unable to work from home with no Internet?

  • _katie_c Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England

    @SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!

  • MandyRowntree Mandy Rowntree (@MandyRowntree) reported from Washington, England

    @SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night

  • Corney77 Paul Corney (@Corney77) reported from Bedlington, England

    @SkyHelpTeam I’m getting a message saying to upgrade my subscription to watch in demand but I have the full package. Any ideas how to fix this

  • Golden_Grahame 🔴⚪🔴Grahame Smith🔴⚪🔴 (@Golden_Grahame) reported from Sunderland, England

    @safcftm2015 @SkySports Surely they arrange these things in full before the match day? I'm not totally sure why it never went ahead on sky, any ideas?

  • TrevorRidley Trid (@TrevorRidley) reported from Whitley Bay, England

    @Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • A81Star Alison (@A81Star) reported

    @VascularHub @SkyHelpTeam Same here! Its been a week now and only just managed to get them to send an engineer but that wont be until next Monday. Its really poor and ive had to take multiple hours off work as only so much can be done using my phones hotspot 😑

  • Wes20181 Wes2018 (@Wes20181) reported

    @SkyUK just had a call from your team asking me to renew my deal. When I mentioned the possibility of leaving the lady hung up…. Unbelievably bad customer service! The cost of sky is astronomical compared to the many great TV providers! I expect common decency as a minimum.

  • PaulGreenTPB Paul Green. (@PaulGreenTPB) reported from Whittingham, England

    @SkyHelpTeam To add, I can download it to Sky Q box, so I'm pretty sure it's a Sky Go issue

  • PaulGreenTPB Paul Green. (@PaulGreenTPB) reported from Whittingham, England

    @SkyHelpTeam Just tried across two other devices, same problem. This is the primary way I use Sky and why I pay a premium rather then Sky Stream so it needs attention

  • VascularHub Cardiovascular hub (@VascularHub) reported

    @SkyHelpTeam Thanks for acknowledging the issue. I’ve already contacted the tech team repeatedly, and the experience has been unacceptable. This is not just frustrating — it’s a failure of service.

  • PaulGreenTPB Paul Green. (@PaulGreenTPB) reported from Whittingham, England

    @SkyHelpTeam Tried to download programs to Tablet and Phone, appears to work then at 100 % then error message saying " failed to download. "Checked and other Apps can download fine. I'd there a known issue at the moment

  • Gildinio Mike (@Gildinio) reported

    @SkySports @lionsofficial please can you get the Aussie tv to sort the camera angles/zoom out more?? Far too zoomed in meaning we can’t see the options/wider pitch view… awful viewing!

  • VascularHub Cardiovascular hub (@VascularHub) reported

    @SkyHelpTeam Thanks for acknowledging the issue. I’ve already contacted the tech team repeatedly, and the experience has been unacceptable. A manager refusing to speak and leaving me on hold for 30+ minutes is not just frustrating — it’s a failure of service.

  • VascularHub Cardiovascular hub (@VascularHub) reported

    @SkyHelpTeam Thanks for responding. I’ve spoken to the broadband tech team daily for over a week. Each time I’m passed between departments, and today a support manager refused to speak and left me on hold for 30+ mins. I need urgent resolution today.

  • VascularHub Cardiovascular hub (@VascularHub) reported

    @SkyHelpTeam Thanks for responding. I’ve spoken to the broadband tech team daily for over a week. Each time I’m passed between departments, and today a Technical support manager refused to speak and left me on hold for 30+ mins and directed my call to different departments.