Sky Outage Report in North Shields, Borough of North Tyneside, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
The latest reports from users having issues in North Shields come from postal codes NE29.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in North Shields, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 02: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
TV (50%)
-
Internet (33%)
-
Wi-fi (8%)
-
Total Blackout (6%)
-
E-mail (2%)
-
Phone (2%)
Live Outage Map Near North Shields, Borough of North Tyneside, England
The most recent Sky outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Gateshead, North Shields, Cramlington, Ashington, Whitley Bay, Washington, Blyth, Stanley, Morpeth, Chester-le-Street, South Shields, Wallsend and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Gateshead |
TV | |
| Newcastle upon Tyne |
TV | |
| North Shields |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
-
Craig Donnison
(@craig_donnison) reported
from
Ashington, England
Yet again, appalling customer service from greedy @SkyUK including obnoxious "Priority" @SkyHelpTeam to a so-called Platinum VIP member of 11+ years. Absolutely furious, irate, livid & seething.
-
Lauder.
(@JLauder91) reported
from
South Shields, England
Your pundits are ******* clowns, **** off @SkySports
-
🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Mitford, England
@SkyHelpTeam Well there is issues with your site as I showed above in the screenshot and it’s STILL not working, I’m not calling up for something I can do online myself Fix it please or I’ll look elsewhere for tv services
-
Mark Beadle
(@sanddancer_img) reported
from
Mitford, England
@SkyUK I’m trying to order a mobile deal but I keep getting Technical errors when I move through the process. It’s not even at the same stage every time. Can you advise what’s happening please ?
-
David Forrester
(@shieldsbrief) reported
from
Gateshead, England
@DesboTom30 @SkySports in fact given that an assault simply requires fear of violence being caused (not actual physical contact) robertson approaching in the aggressive manner that he did could easily qualify. Whatever, robertson playing the victim here is a pretty bad look.
-
D@ve F 🏴 🇺🇦 🇬🇧
(@davey_lad) reported
from
Mitford, England
How do you get subtitles for foreign language scenes on @DisneyPlusUK without having to turn on Closed Captions for the entire show? Watching Snowfall and there's lots of Spanish scenes which "should" have subtitles. Watching Sky Q but also an issue on all devices @SkyHelpTeam
-
Caz8maw
(@Caz8maw) reported
from
Newburn, England
@SkySports Melisa we know ten hag was playing mind games as per Fergie. So don’t stand on national Tv smurking it was never a secret #nufc knew all along we don’t take in the lies manure tell 💩
-
David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam TOLD for £3 per month on my subscription for the extra running costs what that would be! however,it costs extra to run MY Services but you’ll have massive profit, you should absorb this for your loyal customers, you’ll face customer’s terminating.23 yrs+ 4 nothing
-
David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam /3 you are NOT looking after your loyal customers, we should be able to access Paramount+ discovery+ no extra cost on mobile devices IE iPad,galaxy note, computer, I’m sure you’ll be able to do this easily, verify customer’s as you can in sky go
-
David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam 2/2.paramount+ we get a limited selection, no discovery+, without our money you never be able to bring out the sky Q box,its features, WE are left behind, your answer is upgrade, we lose everything on our box, yet we have to pay another increase,
-
David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam It’s getting really annoying, I am at sky HD +plus customer I have a 2TB box in the living room 1Tb box in bedroom, got an email ,the new price increase from April an extra £3 per month, I don’t know why I’m not receiving any new channels or services 1/2
-
Kriss
(@KrissNufc83) reported
from
South Shields, England
@SkyHelpTeam Hi, is there N issue with broadband in the north east? My internet has been down for over an hour
-
🖤🤍Stacey Scott🖤🤍
(@geordie_stacey) reported
from
Longbenton, England
@hellblazerbiz @SkyHelpTeam I'm having the same issue.
-
Barry Cosgrave
(@WHG17) reported
from
Whitley Bay, England
@SkyHelpTeam I connect my sky Q box via ethernet. Sky box then says it's attached to SKY993CA Mini boxes work fine. But Sky Go doesn't. It says it can't find the box. I realise I'm not on the same network but I don't know the password for this created network. Please help.
-
Katie Charles 🖤🤍
(@_katie_c) reported
from
Washington, England
@SkyHelpTeam Is there any update on when this issue will be resolved. I've had to use a days annual leave for today as I'm unable to work from home with no Internet?
-
Katie Charles 🖤🤍
(@_katie_c) reported
from
Washington, England
@SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!
-
Mandy Rowntree
(@MandyRowntree) reported
from
Washington, England
@SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night
-
Paul Corney
(@Corney77) reported
from
Bedlington, England
@SkyHelpTeam I’m getting a message saying to upgrade my subscription to watch in demand but I have the full package. Any ideas how to fix this
-
🔴⚪🔴Grahame Smith🔴⚪🔴
(@Golden_Grahame) reported
from
Sunderland, England
@safcftm2015 @SkySports Surely they arrange these things in full before the match day? I'm not totally sure why it never went ahead on sky, any ideas?
-
Trid
(@TrevorRidley) reported
from
Whitley Bay, England
@Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Alison
(@A81Star) reported
@VascularHub @SkyHelpTeam Same here! Its been a week now and only just managed to get them to send an engineer but that wont be until next Monday. Its really poor and ive had to take multiple hours off work as only so much can be done using my phones hotspot 😑
-
Wes2018
(@Wes20181) reported
@SkyUK just had a call from your team asking me to renew my deal. When I mentioned the possibility of leaving the lady hung up…. Unbelievably bad customer service! The cost of sky is astronomical compared to the many great TV providers! I expect common decency as a minimum.
-
Paul Green.
(@PaulGreenTPB) reported
from
Whittingham, England
@SkyHelpTeam To add, I can download it to Sky Q box, so I'm pretty sure it's a Sky Go issue
-
Paul Green.
(@PaulGreenTPB) reported
from
Whittingham, England
@SkyHelpTeam Just tried across two other devices, same problem. This is the primary way I use Sky and why I pay a premium rather then Sky Stream so it needs attention
-
Cardiovascular hub
(@VascularHub) reported
@SkyHelpTeam Thanks for acknowledging the issue. I’ve already contacted the tech team repeatedly, and the experience has been unacceptable. This is not just frustrating — it’s a failure of service.
-
Paul Green.
(@PaulGreenTPB) reported
from
Whittingham, England
@SkyHelpTeam Tried to download programs to Tablet and Phone, appears to work then at 100 % then error message saying " failed to download. "Checked and other Apps can download fine. I'd there a known issue at the moment
-
Mike
(@Gildinio) reported
@SkySports @lionsofficial please can you get the Aussie tv to sort the camera angles/zoom out more?? Far too zoomed in meaning we can’t see the options/wider pitch view… awful viewing!
-
Cardiovascular hub
(@VascularHub) reported
@SkyHelpTeam Thanks for acknowledging the issue. I’ve already contacted the tech team repeatedly, and the experience has been unacceptable. A manager refusing to speak and leaving me on hold for 30+ minutes is not just frustrating — it’s a failure of service.
-
Cardiovascular hub
(@VascularHub) reported
@SkyHelpTeam Thanks for responding. I’ve spoken to the broadband tech team daily for over a week. Each time I’m passed between departments, and today a support manager refused to speak and left me on hold for 30+ mins. I need urgent resolution today.
-
Cardiovascular hub
(@VascularHub) reported
@SkyHelpTeam Thanks for responding. I’ve spoken to the broadband tech team daily for over a week. Each time I’m passed between departments, and today a Technical support manager refused to speak and left me on hold for 30+ mins and directed my call to different departments.