Sky Outage Report in North Shields, Borough of North Tyneside, England
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The latest reports from users having issues in North Shields come from postal codes NE29 and NE30.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in North Shields, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near North Shields, Borough of North Tyneside, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Whitley Bay, Blyth, Sunderland, North Shields, South Shields, Gateshead, Washington, Ashington, Stanley, Boldon Colliery, Chester-le-Street and Cramlington.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| TV | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
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david m fisher
(@davidmfisher1) reported
from
Cramlington, England
@SkyHelpTeam good evening I am waiting for a delivery of a new broadband hub but can't find anywhere to trace it can you help please
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
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Paul Kelly
(@paultkelly_) reported
from
Walker Gate, England
@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
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Craig Stewart
(@CraigJStewart89) reported
from
Sunderland, England
@SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam please could you advise when your broadband will be up and running? It has been down in my area for the past 2 hours and I am trying to work from home. Have tried all troubleshooting options
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Rosco
(@Peterross83) reported
from
Sunderland, England
@SkySports Damn!
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Andrew William Hardy 🔰🇾🇪💙
(@AndrewW42421683) reported
from
Cramlington, England
@SkyHelpTeam since we upgraded our sky fibre to the new hub4 we have had awful connection and service issues keep on dropping signal and no phone either as it's tho our hub via VoIP extremely frustrated
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Emily Rowe
(@emi_rowe) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔
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Graeme Gilroy
(@wirehype) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !
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Anthony A Dalzell
(@Tdal1369) reported
from
Washington, England
@SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
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Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@theinsidernufc @NUFCgallowgate This constant comparison is boring. I never had issue with Bruce getting job @SkySports it’s what I expect from ownership & their ambition. But hoping we may now have owners that are ambitious & want NUFC to be it’s best. In which case we would need to change.
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Louise Ross
(@MrsLou_R) reported
from
Sunderland, England
@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
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Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
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Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Headley
(@nickheadley) reported
@SkyHelpTeam Hello Tom. Yes they are, but the same issues have been listed now for almost 23 hours. I think Sky customers deserve something more than “we’re working on it” after all this time? Last update was 10:30 this morning. That’s 7 hours ago now. Again, too little.
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Neil Clowes
(@neil_clowes) reported
@SkyHelpTeam no wi fi stoke on trent an hour wait time on telephone, breach of contract due to lack of service? Appalling
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VictoriaZ
(@v_zasikowski) reported
@SkyHelpTeam Thanks. Do you know WHAT is causing the issue ? It must be very serious/big considering it's been going on now for nearly 20 hours in Cardiff.
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Bridgend Mobility
(@bmc723272) reported
@SkyHelpTeam It’s not much of an update tbh! A positive update on resolution would be better
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Steve Mills
(@zcapp96) reported
@SkyHelpTeam any updates on the broadband issues in Kent? It's coming up to 24 hours with no service at all and no information on the situation and when it is likely to be resolved
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INKZEH Twitch 💥
(@INKZEHH) reported
@SkyHelpTeam get this broadband issue sort or want my bill reducing next month
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llantwitad
(@llantwitad) reported
@swfc3045 @SkyHelpTeam Yeah **** happens but the communication is abysmal. I get that the customer service agents dont know what's going on but it is their job to advise us. I feel for them but they should be better informed, and tweeting vague **** and turning off replies is not helpful. @SkyHelpTeam
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netherstrait
(@netherstrait) reported
@SkyHelpTeam I tried all of this. I called your technical team as well. How long do j have to wait for real help
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Mark Franks
(@franksmark) reported
@SkyHelpTeam The problem is still not fixed!!! 24 hrs now. Engineers allegedly knew what it was at 10.34 this morning.
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Jambon Tete
(@manx_boy) reported
@SkyHelpTeam any update on North Staffordshire please. Is the issue being rectified?