Sky

Sky Outage Report in South Shields, South Tyneside, England

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The latest reports from users having issues in South Shields come from postal codes NE34.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in South Shields, South Tyneside, England 02/09/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent Sky outage reports came from the following cities: Wallsend, North Shields, Sunderland, Blakelaw, Gateshead, Newcastle upon Tyne, Washington, Stanley, South Shields, Whitley Bay, Blyth, Boldon Colliery, Chester-le-Street, Seaham and Cramlington.

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City Problem Type Report Time
United KingdomWallsend TV
United KingdomNorth Shields TV
United KingdomSunderland TV
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx

  • helenolearyx Helen O'Leary (@helenolearyx) reported from Blaydon-on-Tyne, England

    @SkyHelpTeam please could you advise when your broadband will be up and running? It has been down in my area for the past 2 hours and I am trying to work from home. Have tried all troubleshooting options

  • helenolearyx Helen O'Leary (@helenolearyx) reported from Blaydon-on-Tyne, England

    @SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.

  • Jack94Pullen Jack Pullen (@Jack94Pullen) reported from Blyth, England

    @SkySports hi, me again, the audio is still cutting out, anyone trying to fix it?

  • Jack94Pullen Jack Pullen (@Jack94Pullen) reported from Blyth, England

    @SkySports why does the NBA audio cut out every 20 seconds?

  • AndrewW42421683 Andrew William Hardy 🔰🇾🇪💙 (@AndrewW42421683) reported from Cramlington, England

    @SkyHelpTeam since we upgraded our sky fibre to the new hub4 we have had awful connection and service issues keep on dropping signal and no phone either as it's tho our hub via VoIP extremely frustrated

  • TimBellhouse Tim Bellhouse (@TimBellhouse) reported from Dunston, England

    @SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...

  • MrsLou_R Louise Ross (@MrsLou_R) reported from Sunderland, England

    @SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?

  • Woodysimon1987 Woody (@Woodysimon1987) reported from Gateshead, England

    @JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @SkyHelpTeam i wanna cancel my sports

  • Doddsy9 Doddsy (@Doddsy9) reported from Stanley, England

    @SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    Awful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday

  • Tdal1369 Anthony A Dalzell (@Tdal1369) reported from Washington, England

    @SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date

  • No9Legends Graham Townsley (@No9Legends) reported from Whitley Bay, England

    @DiscoDaveToon Good lad, if we want to make a stand then not just going for those @premierleague but we should also cancel @SkySports subscription. Only way change happens #premierleaguecorrupt

  • paultkelly_ Paul Kelly (@paultkelly_) reported from Walker Gate, England

    @SkyHelpTeam can’t login getting error 288 have tried chrome and edge

  • emi_rowe Emily Rowe (@emi_rowe) reported from Newcastle upon Tyne, England

    @SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔

  • emi_rowe Emily Rowe (@emi_rowe) reported from Newcastle upon Tyne, England

    @SkyHelpTeam my WiFi is not working (again!). In Newcastle upon Tyne. Tried connection diagnosis and no luck ..

  • Cosseycj Chris Cossey (@Cosseycj) reported from Wallsend, England

    @SkySports @SkySportsPL what do I need to do to cancel my sky sports subscription? no point having it if #nufc are not going to be shown at all, @premierleague

  • Earlosnicho Earl Nicholson (@Earlosnicho) reported from Blaydon-on-Tyne, England

    @England is there any point in actually watching this **** @SkySports you should have refused to show this dross!! What a waste of everyone’s time #pathetic #pointless

  • blyth_mike Mike Blythe (@blyth_mike) reported from Longbenton, England

    @TVKev @MailSport Terrible decision by @SkySports to get rid of 3 of the best pundits on TV.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • kev_n82 Kev Newton (@kev_n82) reported

    @SkyHelpTeam I've already tried that and got no help there, but disappointing when I know the deals that you're capable of doing but not willing to offer

  • Shotgun57921467 Shak (@Shotgun57921467) reported

    @SkySports I have never seen you guys show so much condolences with a British sports player than you have with an Australian. Which I am also sad about. But what, no other news to show? Pathetic. Can't even stand by #LewisHamilton𓃵 who had been through worst.There u r promoting maxNot brit

  • DdayGeek Dday Geek 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇮🇺🇦 (@DdayGeek) reported

    @SkyHelpTeam please can someone contact me as I am gaving issues with Sky tv and I can’t get through by phone

  • Cate2809 Catherine Lee (@Cate2809) reported

    @SkyUK hi. How many years and phone calls and engineers does it it the to help me? Broadband is shocking and not allowed to speak to a manager or able to cancel? Currently on the phone for nearly 3 hours.

  • ItsSueBooooo Susxn 💥 (@ItsSueBooooo) reported

    @SkyHelpTeam Yh that’s wat u wud say in it sky it’s not u without tv services ! I’m gonna cancel my services soon cus nearly all up anyway this is disgusting

  • MylieMagic Alan Mylecraine (@MylieMagic) reported

    @BlackpoolFC @SkySports Have Sky finally realised how poor and un-entertaining WBA are then??!!

  • LatestMasher1 Robert 'Mash' Webster 📖 (@LatestMasher1) reported

    @JohnCheetham6 @SkyHelpTeam This has been happening to me as well today, I know they had a maintenance before. But I have been having the same issue, where I live too

  • DdayGeek Dday Geek 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇮🇺🇦 (@DdayGeek) reported

    @SkyHelpTeam Hi there I have no sky signal, have tried to reset as per instructions and still no signal

  • MrAFoster Andrew Foster (@MrAFoster) reported

    @SkyHelpTeam Pointless because i know enough to see from the router logs that the problem exists on the WAN connection side. When the dropouts occur, the diagnostics on the router show the WAN port is still connected but no packets are being received from the switch.

  • gazleigh Gary Leigh (@gazleigh) reported

    Anyone recommend a tv and broadband deal? @virginmedia are on the rob putting price up from £62 to £108. @SkyUK or @BTCare do you fancy a new customer