Sky

Sky Outage Report in South Shields, South Tyneside, England

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The latest reports from users having issues in South Shields come from postal codes NE34.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in South Shields, South Tyneside, England 01/30/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent Sky outage reports came from the following cities: Sunderland, Newcastle upon Tyne, South Shields, Gateshead, North Shields, Blyth, Whitley Bay, Wallsend, Washington, Chester-le-Street, Jarrow, Hebburn and Seaham.

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City Problem Type Report Time
United KingdomSunderland Internet
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • danielsleeth Daniel Sleeth (@danielsleeth) reported from Dunston, England

    @SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful

  • RuzMark toon travel 2 (@RuzMark) reported from Cramlington, England

    @milessteven001 @SkySports He never had a say on us signing Joe Linton. He was signed well before steve the cabbage arrived #nufc

  • alsandal39 Alan (@alsandal39) reported from Whickham, England

    @SkyHelpTeam I have already signed in to see what is offered, I am being offered BT sport at an extra £25 per month on top of the £28 I already pay for Sky Sports as a thanks for being a customer for nearly 15 years whereas a new sports customer gets them both for £35 per month

  • stedja44 Stedja (@stedja44) reported from Blyth, England

    @SkyHelpTeam could you please respond to my message. Irate customer here and feel like I'm being fobbed off.

  • TherapyJunc Therapy Junction (@TherapyJunc) reported from Blyth, England

    @SkyHelpTeam help ! I can’t find your phone number and no offence I don’t want you on here I need to hear a voice ! I need to talk to someone about mobiles. Please help

  • iamAfrosamurai Allan Williams™ (@iamAfrosamurai) reported from Newcastle upon Tyne, England

    I'm sure @Eurosport_UK is the most useless channel going. Recorded @dakar highlights only for it to record the overrunning Snooker. So, download the highlights program on my @SkyHelpTeam Q box, only for it to be the same overrunning Snooker program. Its ridiculous really, #cancel

  • topazzz9 Moira (@topazzz9) reported from Newcastle upon Tyne, England

    Thank you to 2 members of @SkyUK the other week who had a promotional stand inside Newcastle’s Eldon 🔲. Your help and plastic carriers were a godsend, as the paper bags @BootsUK are using fell apart just feet from the shop. I’m sure they’re very green, but far too flimsy!

  • Tullic OfficialMickTee (@Tullic) reported from Chester-le-Street, England

    @SkyHelpTeam is there another problem with Sky emails. Cant access it with password!

  • strizley7 Lesley Wheatley (@strizley7) reported from Tanfield, England

    @crimlawuk @GNev2 And a terrible response on behalf of @SkySports

  • mainsey8 joseph mains (@mainsey8) reported from Washington, England

    Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later

  • daz26172 Darren Short (@daz26172) reported from Sunderland, England

    @SkySports Against all of the money they have made & the whole picture of the situation everyone is in...... they need to get a grip on reality this type of media is what feeds the negativity in the world of football. Never mind what you might loose be grateful for what you have

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @SkyHelpTeam how can I get a call back from customer service. Every time I call there’s a 20+ min wait

  • Renegadeangel5 John-Paul Stephenson (@Renegadeangel5) reported from Walker Gate, England

    The hardest thing about dealing with my mum’s estate has been cancelling @SkyHelpTeam They play games to wear you down by passing you to a different team, wasting your time and money.

  • iamAfrosamurai Allan Williams™ (@iamAfrosamurai) reported from Newcastle upon Tyne, England

    Whoever is doing the sound on the @SkySportsF1 Testing: Story So Far program needs to sort the levels out, seriously. Two days now of very Testing audio.... Lip syncing out too, mics not working. Unless it's a work experiencer, then I'm afraid they're fired! #SkyF1 @SkyHelpTeam

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @SkyHelpTeam To cancel so online chat isn’t available

  • flipflops1982 Philip Robinson (@flipflops1982) reported from Shiremoor, England

    @bluther123 @SkySports @sky @SkySportsDarts @RobCross180 @KimHuybrechts Woeful! Hopefully he’ll put his head down and try harder next year

  • candylion5 Sam Hicks (@candylion5) reported from Whitley Bay, England

    @SkyHelpTeam @SkyUK @WeAreOpenreach @Ofcom No, you won’t help. We’ll keep this public until the problem is solved (which it won’t be)

  • candylion5 Sam Hicks (@candylion5) reported from Whitley Bay, England

    @SkyHelpTeam @Ofcom @BBCWatchdog Every time you hide our tweets under a PM with the offer of assistance we just reach the same conclusion - you don’t know when we will have internet and phone, refuse to push @WeAreOpenreach to actually do anything, meanwhile Openreach aren’t even trying to fix the problem.

  • LeeTheMag LeeTheMag (@LeeTheMag) reported from Whickham, England

    @skysports giving a big **** you to @wwe and not showing smack down live tonight

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • wardsamj Sam Ward (@wardsamj) reported

    @SkyHelpTeam No problem with WiFi. Installed new router yesterday. Still the same issue. Been on the phone. No adequate response to what's going on.

  • swifty456 gemmaswift (@swifty456) reported

    @SkyHelpTeam hi neither myself or my daughter can make or receive calls,messages or WhatsApp Staffordshire area can you tell us if there is a problem please

  • helsbelsward helen ward (@helsbelsward) reported

    @SkyHelpTeam Do you have any idea how long I have spent on this problem ?

  • NOMIS81 nomis 🇬🇧 (@NOMIS81) reported

    @SkyUK ive just joined ur services. I know the broadband will go up and down until it settles for a few days but ur standard broadband is worse then plusnets (thought couldn't get worse) i cant pick up wifi if i take a step out my livingroom

  • captain_doodle RichChester (@captain_doodle) reported

    @SkyHelpTeam Had a text saying the outage was resolved. Still have problems. Spent an hour on the phone to you earlier. Eventually engineer visit booked but just had text saying appointment’s been cancelled, with no further explanation. Can you help find out what’s going on, please

  • Kennersuk Christopher Kennedy (@Kennersuk) reported

    @SkySports Pin that on the Chelsea wall. Stupid comment

  • Dalmaikdweller Mandy H (@Dalmaikdweller) reported

    @SkyHelpTeam How ridiculous to close all help lines for staff training! Everyone needs training but not all at the same time! I called last night was fobbed off & told to call again today and all lines closed. As if we wont have to wait long enough for an engineer as it is!

  • helsbelsward helen ward (@helsbelsward) reported

    @SkyHelpTeam He can’t do anything ! Poor agent also in the dark. I have been told that Sky know of problem and incident number is 1650275. Everyone on sky in this area has same problem. We have local app

  • McloughlinTerry Terry Mc Loughlin (@McloughlinTerry) reported from Firhouse, Leinster

    @SkySports I was watching this last night and I have never seen any other player Try that way of getting 120 to finish a leg of darts

  • jhjparker Julian Parker (@jhjparker) reported

    @SkyHelpTeam @JasonGarrett82 May we have an update please? Broadband now been down for 12 hours.