Sky Outage Report in South Shields, South Tyneside, England
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The latest reports from users having issues in South Shields come from postal codes NE34.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent Sky outage reports came from the following cities: Wallsend, Newcastle upon Tyne, Whitley Bay, Blyth, Sunderland, North Shields, South Shields, Gateshead, Washington, Stanley, Boldon Colliery, Chester-le-Street, Seaham and Cramlington.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend |
Wi-fi | |
| Newcastle upon Tyne |
Total Blackout | |
| Whitley Bay |
TV | |
| Blyth |
TV | |
| Sunderland |
Internet | |
| Sunderland |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam 2/2.paramount+ we get a limited selection, no discovery+, without our money you never be able to bring out the sky Q box,its features, WE are left behind, your answer is upgrade, we lose everything on our box, yet we have to pay another increase,
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Kriss
(@KrissNufc83) reported
from
South Shields, England
@SkyHelpTeam Hi, is there N issue with broadband in the north east? My internet has been down for over an hour
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🔴⚪🔴Grahame Smith🔴⚪🔴
(@Golden_Grahame) reported
from
Sunderland, England
@safcftm2015 @SkySports Surely they arrange these things in full before the match day? I'm not totally sure why it never went ahead on sky, any ideas?
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David Forrester
(@shieldsbrief) reported
from
Gateshead, England
@DesboTom30 @SkySports in fact given that an assault simply requires fear of violence being caused (not actual physical contact) robertson approaching in the aggressive manner that he did could easily qualify. Whatever, robertson playing the victim here is a pretty bad look.
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David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam It’s getting really annoying, I am at sky HD +plus customer I have a 2TB box in the living room 1Tb box in bedroom, got an email ,the new price increase from April an extra £3 per month, I don’t know why I’m not receiving any new channels or services 1/2
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Trid
(@TrevorRidley) reported
from
Whitley Bay, England
@Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently
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rob potts
(@BlueboyPotts) reported
from
Seaham, England
@ianbohensbeta @SkyHelpTeam we have now had sky broadband since last February..and have not had one interruption to the service...much better than bt...
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”
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Katie Charles 🖤🤍
(@_katie_c) reported
from
Washington, England
@SkyHelpTeam Is there any update on when this issue will be resolved. I've had to use a days annual leave for today as I'm unable to work from home with no Internet?
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David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam /3 you are NOT looking after your loyal customers, we should be able to access Paramount+ discovery+ no extra cost on mobile devices IE iPad,galaxy note, computer, I’m sure you’ll be able to do this easily, verify customer’s as you can in sky go
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Mark Beadle
(@sanddancer_img) reported
from
Mitford, England
@SkyUK I’m trying to order a mobile deal but I keep getting Technical errors when I move through the process. It’s not even at the same stage every time. Can you advise what’s happening please ?
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Trid
(@TrevorRidley) reported
from
Sunderland, England
@Designer_Ross @SkyHelpTeam My contract ends next month and I’m done with them. It’s been terrible
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🖤🤍Stacey Scott🖤🤍
(@geordie_stacey) reported
from
Longbenton, England
@hellblazerbiz @SkyHelpTeam I'm having the same issue.
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David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam TOLD for £3 per month on my subscription for the extra running costs what that would be! however,it costs extra to run MY Services but you’ll have massive profit, you should absorb this for your loyal customers, you’ll face customer’s terminating.23 yrs+ 4 nothing
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Paul Corney
(@Corney77) reported
from
Bedlington, England
@SkyHelpTeam I’m getting a message saying to upgrade my subscription to watch in demand but I have the full package. Any ideas how to fix this
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
What a lovely woman at @SkyHelpTeam #valueteam on the phone today . Very pleasant and kept me as a customer . Give that woman a pay rise 👍 📺
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D@ve F 🏴 🇺🇦 🇬🇧
(@davey_lad) reported
from
Mitford, England
How do you get subtitles for foreign language scenes on @DisneyPlusUK without having to turn on Closed Captions for the entire show? Watching Snowfall and there's lots of Spanish scenes which "should" have subtitles. Watching Sky Q but also an issue on all devices @SkyHelpTeam
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Mandy Rowntree
(@MandyRowntree) reported
from
Washington, England
@SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night
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Barry Cosgrave
(@WHG17) reported
from
Whitley Bay, England
@SkyHelpTeam I connect my sky Q box via ethernet. Sky box then says it's attached to SKY993CA Mini boxes work fine. But Sky Go doesn't. It says it can't find the box. I realise I'm not on the same network but I don't know the password for this created network. Please help.
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Katie Charles 🖤🤍
(@_katie_c) reported
from
Washington, England
@SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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PFFC11
(@PFFC11) reported
@SkyHelpTeam - now 2 weeks with hardly any broadband - engineer came Tuesday, advised noting they could do internally as an issue in the area (losing packets of data supposedly) and it’s with networks - SM postcode - Please advise when this will be fixed as can’t do any work
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sam
(@samjcmp) reported
@SkySports Why’s he telling him to “stop” while he’s mid way through talking… I heard what he said it came across a real ******* rude.. irregardless of “I didn’t mean it like that” or “I don’t know why you understand it like that” just gaslighting him the little ***
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Sophie Adams
(@sophieadamsgd) reported
@SkyHelpTeam You have an entire outage in Sutton which is the issue…
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mel 🧚🏼♀️
(@MelissaJadeex) reported
@SkyHelpTeam I do this every single time the connection drops and it just says to follow the steps which I do. 10 minutes later it drops again. We pay an awful lot of money for our TV and Broadband so expect it to work. I shouldn’t have to hotspot off my phone multiple times a day.
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ᕲᖇᘿᘺ
(@drew_wwwwd) reported
@SkyHelpTeam I’m guessing you didn’t read the bit where I clearly said I’d had a conversation with a Sky engineer AND opened another complaint? Perhaps if the customer service & online side of your organisation DID join up AND liaised properly with BT we would have a resolution 9 yrs on.
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🇬🇬🎙📻🇬🇬SimonG💜💜
(@SHGB001) reported
@SkyHelpTeam @SkyUK Can someone fix the aspect ratio on SkyGo for @ChallengeTV please. Been stuck on a weird ratio (3:2 maybe) for a couple of days that makes even programmes in 4:3 look squashed. Adverts seem to be in 4:3. Fine on other channels and on SkyTV just SkyGo.
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Chloe Goodwin (To Be Thurston)
(@ChloeeRebekah) reported
@SkyHelpTeam Yeah I have no mobile Signal at all, it’s completely dropped out
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gary widdop
(@garywidd) reported
@SkySports 7 first class matches in 4 years? Did he get a bad injury?
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Jason Maskell
(@Jason_Maskell) reported
@SkyHelpTeam Thanks for getting back to me, I take that you will be offering a credit against my account for the lack of service, where should I send my account details so you have the right info to do this?
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T Irwin
(@trevori2009) reported
@SkyHelpTeam What’s happening with Sky (TV only) Black Friday offers, poor in comparison to previous years with 50% off deals or yous waiting until tomorrow & nobody will be able to get through on phone?