Sky

Sky Outage Report in Sunderland, England

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The latest reports from users having issues in Sunderland come from postal codes SR5, SR3, DH4 and SR4.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Sunderland, England 01/13/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Whitley Bay, Sunderland, Durham, Newcastle upon Tyne, North Shields, South Shields, Gateshead, Washington, Peterlee, Boldon Colliery, Chester-le-Street, Seaham and Wallsend.

Loading map, please wait...
City Problem Type Report Time
United KingdomWhitley Bay TV
United KingdomSunderland Internet
United KingdomDurham TV
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNorth Shields TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • ryankerr10 Ryan Kerr (@ryankerr10) reported from Newcastle upon Tyne, England

    @SkySports watching the nations league but unbearable with audio sync issues. Please sort it out

  • VictoriaBarry82 Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    I’ve had the worst customer service from @SkyUK since I first became a customer in 2007, it’s a shame to see another big organisation going down the pan!! #noloyality #nothingresolved #secondskyvisitintwodays

  • VictoriaBarry82 Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    @SkyHelpTeam can I have the email address for a complaint please

  • greenacre11 Adam Greenacre (@greenacre11) reported from Wallsend, England

    @SkyUK @SkyHelpTeam why is my sound dropping out when watching live tv (currently love island) it goes alright for a few weeks and then back to dropping out.. send #help

  • charltonboro harry charlton (@charltonboro) reported from Gateshead, England

    @SkySports derby didn't win the game, leeds through it away, there goalkeeper was a joke. leedsvgiftedv derby 2 goals, derby were not good,leeds were bad, manager should resign.

  • SarahMarley19 Marley (@SarahMarley19) reported from Whitley Bay, England

    @SkyHelpTeam SkyQ is a mare! Almost every night on our second box same rubbish messages and connection issues, so bloody frustrating. Sort out a service that is not cheap!!

  • VictoriaBarry82 Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    Had fantastic service from @SkyUK #engineer this morning but I’ve been on 2 days #texting @SkyHelpTeam to sort a different problem & still haven’t getting anywhere 😩😩

  • MatthewCurryx Matthew Curry (@MatthewCurryx) reported from Newcastle upon Tyne, England

    @SkyUK wanna help me, cool

  • Bully5HVFC Mark Bullock (@Bully5HVFC) reported from Hazlerigg, England

    @MickeyAdamson @Bims_World @SkySportsPL @SkySports Correct, infact, if they don’t win it despite all the help, they want to be ashamed

  • thenight_worker #PiST #CGG #POTW 🌈 #SAFC (@thenight_worker) reported from Sunderland Bridge, England

    Oh no... @SkyUK has gone down #ThunderStorms now happening over #Sunderland

  • ParalegalPaula Paula Normington (@ParalegalPaula) reported from Newcastle upon Tyne, England

    Absolutely crap service from @SkyHelpTeam - kicked me out of my email account and now I have to sit on hold for at least 30 minutes

  • RobLow_7 W. W. L. D. ? (@RobLow_7) reported from Sacriston, England

    @amysafcxx @SkySports are like @talkSPORT .... For some unknown reason they suck up to certain clubs and have issues with others ... strange how they suddenly have an interest in League One though imo

  • Brett_nufc Brett Howell (@Brett_nufc) reported from Gateshead, England

    @NicolaWintrip @premierleague @SkySports That's literally all it comes down to, don't bother me 7:45 Saturday night will be decent but so many others would have made plans!!

  • dereknichols1 des (@dereknichols1) reported from Wheatley Hill, England

    @SkySports can someone tell this idiot commentating on the @Boro match what time it is.. he’s calling for added time at 75 mins ffs😂

  • JNixy13 Jonny (@JNixy13) reported from South Shields, England

    Re-watching #GoT on Sky box sets and the ******* have taken it off! Only got box sets to watch it again to get my fix now its finished. **** move @SkyUK **** move! 🤬

  • berniemillar2 bernie millar (@berniemillar2) reported from Wideopen, England

    Omg told myself all week that I was gunna binge Game of Thrones to catch up.... sat down to watch and it’s been took off @SkyHelpTeam 😭😭😭

  • shaunginks Shaun Ginks (@shaunginks) reported from Washington, England

    @bt_uk Shame you couldn’t offer this before I moved to Sky. Saying that, their signal was strong enough to get through to the studio without a booster! @bt_uk @SkyUK

  • No9Legends Graham Townsley (@No9Legends) reported from Whitley Bay, England

    Explosive @MailSport rubbish. Not challenging his answers with actual facts then. By I thought you were a proper paper, no just puppets and as bad as @talkSPORT @SkySports @beINSPORTS

  • FiFi_mrsD Fiona (@FiFi_mrsD) reported from Sunderland Bridge, England

    What’s the issue with Jurgen Klopp swearing at 10:30 on a Saturday night, surely it didn’t have to be beeped out #NEWLIV #SkySports

  • LiamDson L i a m (@LiamDson) reported from Newcastle upon Tyne, England

    @_GJesus9 @mymatehaydn @SkySportsPL @SkySports Have a day off Lacelles arm brushed Kane and he fell over like a bag of shit , about time VAR came in stop shit like that going against teams.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • who2005 Richard Collins (@who2005) reported

    @SkyHelpTeam hi, our sky q box has started making loud noises and will not turn on with the remote or on the box so I have to turn it off at the wall and reset every time. It has issues connecting to our broadband which I have reported before. Please send a replacement q box

  • debfow debbie fowkes (@debfow) reported

    @SkyHelpTeam Hi, our broadband/landline has been down since tea time yesterday.. an issue in the area apparently.. I am working from home today.. can you advise how long this will take to fix?

  • Shah_rifin 𝘼𝙬𝙖𝙣𝙜 𝙎𝙝𝙖𝙝𝙖𝙧𝙞𝙛𝙛𝙞𝙣 (@Shah_rifin) reported

    @NonsoManutd @SkySports Wow..stupid comment #IsraelKoyak

  • Tonclaire2 Tonclaire (@Tonclaire2) reported

    @SkySports Wait until we are all back we will embarrass the fools when they get down

  • marambaLuckson Luckson (@marambaLuckson) reported

    @SkySports So you support the constant attacks to Israel and condemn the retaliations. Sad!

  • baarber1 baarber (@baarber1) reported

    @SkyHelpTeam You claim that the situation has been resolved in Yorkshire regarding broadband but it only worked for 3 hours and now I've had no internet for over 9 hours as well as not having it for 24+hrs before the "fix".

  • BlessedPoi Blessed Poi (@BlessedPoi) reported

    @SkySports Support m.elneny👏

  • SHERAZKHATTAK33 @MuhammadSheraz (@SHERAZKHATTAK33) reported

    @SkySports If @Arsenal support Israel I am out i will not watch a single game #FreePalestine

  • MICKDARKVOICE Mick Dark (@MICKDARKVOICE) reported

    @NonsoManutd @SkySports Your brain is broken. He's not in support of genocidal israel you dumny. He's in support of the kids and mothers gettinf their heads blown off by the dozens and the calcukated attacks by Israel onto people they pack into a fiahbowl and have reduced to animals for decades! FFS

  • ManyangSandy Meliet Menyang 🌍 (@ManyangSandy) reported

    @carefreewb @SkySports Well, it seems like u r a senior idiot