Sky Outage Report in Sunderland, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Sunderland come from postal codes SR5, SR3, DH4 and SR4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Washington, Wallsend, South Shields, Sunderland, Durham, Whitley Bay, North Shields, Gateshead, Peterlee, Boldon Colliery, Chester-le-Street and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Washington |
TV | |
| Wallsend |
TV | |
| South Shields |
TV | |
| Sunderland |
TV | |
| Durham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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mackem gazza
(@thedoctor_84) reported
from
Sunderland Bridge, England
@SkyHelpTeam am having signal problems. Am wondering if the current heatwave has anything to do with that or any known problems in Sunderland area
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James 🇬🇧
(@Jamiefozz92) reported
from
Dunston, England
I have no idea who this speed kid is. But can you imagine in the early 2000’s giving a tit like that air time. He’d be shunned. Never seen again. It’s utterly embarrassing that @SkyFootball are giving him airtime. Even after insulting Man United greats!! #skysports
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@SkyHelpTeam I’ve managed to sort the problem out
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Bob Scott
(@scotty8461) reported
from
Shiremoor, England
@SkyHelpTeam good evening I am a skyq VIP customer I think I have mistakenly signed up to an HD TRIAL how can I cancel please
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Tommy
(@tomcowey) reported
from
Walker Gate, England
@stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.
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JamieEric
(@DoddsJamie) reported
from
Washington, England
@SkySports some1 give @jamieredknapp8 a hand shake for basically telling neville he's talking **** again !!!! What's fixing the stadium gunna do to what's going on on the pitch !!!
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mackem gazza
(@thedoctor_84) reported
from
Sunderland Bridge, England
@SkyHelpTeam I messaged on Saturday about my tv signal being down. Coming and going. Thought it might have been the weather. It’s now Monday and it’s still the same. It’s cooler here today so can’t be the heat
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Alan_G_Shaw
(@Alan_G_Shaw) reported
from
Washington, England
@SkyHelpTeam morning, Sky Go not working on either Fire tablet. Tried to remove device however that doesn't seem to be available. Any ideas?
-
Kevin Bee
(@KevBee83) reported
from
Sunderland, England
@SkyHelpTeam is there any issues with skymobile in sunderland area?? My service past 2/3 has been rubbish??
-
Rickers
(@RICKERSRG) reported
from
South Shields, England
What's happened to the SkySports boxing coverage? Presentation is nearly as bad as BT Sport now. Lazy ******* aren't even at the fight. Probably being petty towards Hearn and Joshua seen as its his last fight on SkySports
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LymphomaLad
(@SteveCoyne6) reported
from
Longbenton, England
@SkyHelpTeam Hi..My Sky Talk landline is down due to a problem in my area. Have you got any idea when will this be resolved?
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@SkyHelpTeam Thanks, but none of the steps have worked as it drops out for a minute or two and then comes back on, usually before any diagnostic has been completed. It’s now also affecting my Sky Q box’s connectivity. Seems like a number of others are having the same problem.
-
Chris
(@ChrisNUFC4) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network
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Lee Hughes
(@LeeJarraHackle) reported
from
South Shields, England
@SkySports work with the Mp and help small businesses #lies #greed Shame on you all
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Hannah Parsonage
(@TheatreTots_NE) reported
from
Sunderland Bridge, England
@EXPATTERNS1 @SkyHelpTeam I am having the same problem...is it an outage in the area?
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Norman Dempsey
(@NormanDempsey5) reported
from
South Shields, England
Did any1 else's TV skip/jump our 2nd round #EFLCup draw I heard Accrington take on Newcastle And I'm sure it was a team with R as it skipped and now the screen says tranmere Wtf @NUFC #nufc @SkySports
-
Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
@SkyHelpTeam How does this work exactly? Especially given that I’ve been a loyal customer for the best part of 10 years and you took this matter out of my own hands!
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Lee Hughes
(@LeeJarraHackle) reported
from
South Shields, England
Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@SkyHelpTeam Yes all the devices that are connected to it are having issues
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Lee Smith
(@utdlee7) reported
from
Witton Gilbert, England
@SkySports Lap of honour after beating the worst United side in 50 years. Teams still rather beat a poor United than a top class city side. Says it all.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Themis
(@Cerebus79) reported
@SkyHelpTeam I’ve been trying to cancel my services how do I do that?
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Gafyn John
(@GafynJohn22) reported
Hey @SkyHelpTeam Any chance someone could give me a ring to help book an engineer visit after the last one didn't turn up and I've been stuck without Internet for the last month or so?
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bobby
(@bobstar1701) reported
@SkyUK Utter low quality crap please don’t be conned by this folks you can buy a decent tv for cheap and stream lots of stuff for free £432 can get you a great tv
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AltNewsUKHQ
(@AltUkhq) reported
@SkyHelpTeam Sky Glass is fundamentally broken. The remote controls need recalling and everybody refunding. Have you ever spent a Christmas where your son can’t play his new Xbox because of corporate incompetence. Disgraceful.
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Souza
(@cheesecob99) reported
@reelofthe51st @thetimes @SkyUK One of the worst shows Sky have ever made. Awful
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AltNewsUKHQ
(@AltUkhq) reported
@SkyHelpTeam A sky glass remote that actually works would be nice. Otherwise the tv is a useless piece of ****.
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Emma Green
(@Greeny14516) reported
@SkyHelpTeam I expect you to contact me. I should've have to chase a complaint!
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trout Hunter
(@mike_mulraney) reported
@SkyHelpTeam How about paying me my £18.00 owed after my subscription ended in November . Talk about complete failure to even respect a customer after 23 years … I don’t advise joining up try Virgin or Firestick
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🖤🕷 𝕸𝖎𝖑𝖑𝖎𝖊 🕸⛓
(@millie_booth_xx) reported
@SkyHelpTeam hi I need help turning off the age restriction lock on my phone. It’s telling me to put in details for a credit card but I don’t have one, won’t accept details from a debit card
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Jodie Clarke
(@missjodiewodie) reported
@SkyHelpTeam switched my broadband over to you from BT 4 months ago. Speed has been slow but we’re not getting anywhere near 10mbps. Should have stayed with BT as their speed was much better. Only switched as you were cheaper 🙄