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Sky outages and service status in Sunderland, England

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Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Sunderland, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received Apr 22, 1:02 AM GMT+1.
  • 56% Internet (56%)
  • 22% TV (22%)
  • 11% Phone (11%)
  • 6% Total Blackout (6%)
  • 6% Wi-fi (6%)

The latest reports from users having issues in Sunderland come from postal codes SR5 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Washington, Newcastle upon Tyne, Wallsend, Sunderland, North Shields, Gateshead, Chester-le-Street, South Shields, and Durham.

CityProblem TypeReport Time
Washington Internet 13 hours ago
Newcastle upon Tyne Internet 13 hours ago
Wallsend TV 4 days ago
Wallsend Internet 8 days ago
Washington Phone 8 days ago
Newcastle upon Tyne Total Blackout 10 days ago

Nearby cities with recent reports

Washington

1 recent signals

13 hours ago
Newcastle upon Tyne

1 recent signals

13 hours ago
Wallsend

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • Dankendal93
    Dan Kendal (@Dankendal93) reported from Sunderland Bridge, England

    @SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?

  • MOxley95730032
    M Oxley (@MOxley95730032) reported from Shiney Row, England

    @SkySports Neebody gives a ****!

  • laurafarrow91
    Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    @skytv @SkyHelpTeam I’ve got no satellite signal and I can’t get a engineer out until the 24th that’s over 2 weeks with no television

  • pearceswan
    David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam 2/2.paramount+ we get a limited selection, no discovery+, without our money you never be able to bring out the sky Q box,its features, WE are left behind, your answer is upgrade, we lose everything on our box, yet we have to pay another increase,

  • utdlee7
    Lee Smith (@utdlee7) reported from Witton Gilbert, England

    @SkySports Lap of honour after beating the worst United side in 50 years. Teams still rather beat a poor United than a top class city side. Says it all.

  • jaklyn_common
    Jaklyn common (@jaklyn_common) reported from Sunderland Bridge, England

    @SkyHelpTeam where has my internet gone SR6 Sunderland - help

  • Alfresko3
    Alfresko (@Alfresko3) reported from Langley Park, England

    @SkyUK Sky is crap. Same adverts over and over and over zzzzź.

  • beatts_70safc
    Steve Beattie (@beatts_70safc) reported from Little Lumley, England

    @77jonnytabs @SkySports They are playing better under Johnson, but as I said awful league

  • LeeJarraHackle
    Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    @SkySports work with the Mp and help small businesses #lies #greed Shame on you all

  • naps154
    Paul Naples-Hails (@naps154) reported from Wallsend, England

    @SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬

  • EnterpriseMeryl
    Meryl Levington (@EnterpriseMeryl) reported from Durham, England

    @SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?

  • gshurben
    Graeme Shurben (@gshurben) reported from Bournmoor, England

    Hinchcliffe’s comments reaching a new low tonight!! How do #SkySports not see this!!???? He is terrible!

  • thedoctor_84
    mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am having signal problems. Am wondering if the current heatwave has anything to do with that or any known problems in Sunderland area

  • WinshipRichard
    Richie Winship (@WinshipRichard) reported from Gateshead, England

    @SkySports stop this 🤮🤮🤮 He's statistically the worst manager in Premier league history

  • shieldsbrief
    David Forrester (@shieldsbrief) reported from Gateshead, England

    @DesboTom30 @SkySports in fact given that an assault simply requires fear of violence being caused (not actual physical contact) robertson approaching in the aggressive manner that he did could easily qualify. Whatever, robertson playing the victim here is a pretty bad look.

  • MARKGLEAVE8892
    MARK GLEAVE (@MARKGLEAVE8892) reported from Sunderland Bridge, England

    @SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment

  • chellehewison
    Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @SkyHelpTeam How does this work exactly? Especially given that I’ve been a loyal customer for the best part of 10 years and you took this matter out of my own hands!

  • LeeJarraHackle
    Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame

  • tomcowey
    Tommy (@tomcowey) reported from Walker Gate, England

    @stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.

  • TheBeakSquawks
    Dr. Maurice Duffy (@TheBeakSquawks) reported from Whitley Bay, England

    @SkyUK kmm52592493v25028lokm I regret to say that I am looking to move my accounts as your service is appalling. Numerous call. Numerous solutions. No fixed now for months. Please send an engineer or I will change my account

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Coal004
    G.coal💙💯 (@Coal004) reported

    @Blue_Footy @SkySports Who’s this idiot ?

  • ByromPb
    Paulie B (@ByromPb) reported

    @SkySports But are you going down ?

  • crowhurstsr
    SteveAVillan (@crowhurstsr) reported

    @SkySportsNews One of the worst pundits on SkySports. And it's a very low bar. Ref Watch especially is so poor now with his inane comments.

  • _RP_77
    RiP (@_RP_77) reported

    @mufcytp What Gallagher did not say is that there are cameras all over every PL ground, but the director chose not to broadcast all angles of the incident, and we have no idea which ones VAR used to assess it either. #skysports

  • cpopa77
    Cp77 (@cpopa77) reported

    @LDNFootbalI @SkySports Hopefully he gets sacked. It's the worst manager in Chelsea's recent history. Loosing 5 games in a row and scoring 0 goals.

  • TheJamieFriery
    Jamie Friery (@TheJamieFriery) reported

    @virginmedia any particular reason why I received no response from your executive team for 2 days? Must say, level of customer service is appalling and I think maybe I'd be better off with @SkyUK

  • Otees13
    Mikel Supreme (@Otees13) reported

    @Chelsearory Twerking for city to beat you last week - stop this fake little gimmick @WeAreTheOverlap @SkySports if you’re going to go down the clueless demented children route - at least get actual fans

  • JD2K12
    whoisjoee (@JD2K12) reported

    @SkyUK Embarassing customer service for your phones. Don’t ever get sky contract. Had bad service but then freeze my services and stop me from receiving calls also? Been on the phone to 150 to non-English speaking people and being hung up on. Awful awful service. Not one to moan

  • frencho14
    Notcherino. (@frencho14) reported

    @SkySports any chance of a red button option so i can watch football without commentators please...they are all awful

  • Ayor_Star
    BrändMoltìs (@Ayor_Star) reported

    @LDNFootbalI @SkySports It's a matter of when not if, we've seen this in football alot The players always wins this battles 80% of times Even the owners can't hope to win against 10+ players as they will have to lose alot of money if they want to go down that road Rosenior will definitely be sacked