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Sky outages and service status in Sunderland, England

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received Jul 2, 10:47 AM GMT+1.
  • 52% Internet (52%)
  • 17% TV (17%)
  • 13% Phone (13%)
  • 9% Wi-fi (9%)
  • 4% E-mail (4%)
  • 4% Total Blackout (4%)

The latest reports from users having issues in Sunderland come from postal codes SR5 , DH4 and SR9 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Gateshead, Jarrow, and Durham.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 2 days ago
Newcastle upon Tyne TV 5 days ago
Sunderland TV 5 days ago
Newcastle upon Tyne Internet 6 days ago
Gateshead TV 6 days ago
Newcastle upon Tyne E-mail 6 days ago

Nearby cities with recent reports

Newcastle upon Tyne

5 recent signals

2 days ago
Gateshead

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • Stevenkidd87
    Steve Kidd (@Stevenkidd87) reported from Sunderland, England

    @CanceloCuIture @SkySports My bad, I can’t see properly through these rose tinted glasses.

  • john_rharper
    John Harper (@john_rharper) reported from Dunston, England

    There’s a clear whistle before Brighton score from the free kick. There is no reason to chalk off the goal. Hang your head in shame Lee Mason! Hang your head in shame! Appalling decision #WBABHA #skysports #premierleague

  • WinshipRichard
    Richie Winship (@WinshipRichard) reported from Gateshead, England

    @SkySports stop this 🤮🤮🤮 He's statistically the worst manager in Premier league history

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    Never warched anything as staged and rehearsed as #tournamentofhouses @SkyUK #skymax such a disappointment for my kids its all american. Howay Dame Mirren. Your better than this #turnedoff

  • headcoverlova
    Paul Frampton (@headcoverlova) reported from Bearpark, England

    @SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.

  • slapnuts316
    Slappy (@slapnuts316) reported from Washington, England

    @SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.

  • WHG17
    Barry Cosgrave (@WHG17) reported from Whitley Bay, England

    @SkyHelpTeam I connect my sky Q box via ethernet. Sky box then says it's attached to SKY993CA Mini boxes work fine. But Sky Go doesn't. It says it can't find the box. I realise I'm not on the same network but I don't know the password for this created network. Please help.

  • Dankendal93
    Dan Kendal (@Dankendal93) reported from Sunderland Bridge, England

    @SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?

  • smudge79
    Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?

  • chellehewison
    Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @SkyHelpTeam The number of times since that I’ve had members of your sales team contact me trying to get me to stay as well is ridiculous. Each time I’ve had to tell them it’s because you don’t service my new area and then you hit me with a near £100 termination charge!

  • gre3ny6
    John Green Jr (@gre3ny6) reported from Washington, England

    @SkyHelpTeam why can’t I forward spam text messages to 7726 like you can with every other network ?

  • RobiR1972
    Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam problems connecting my Qbox when I have my Amazon echos on, have reset the connections but saying I may need a sky booster, but when echos are off the box connects, it’s starting to annoy me now, it’s been happening for a few days on and off now

  • Keeeeegurrnnnnn
    KK (@Keeeeegurrnnnnn) reported from Newcastle upon Tyne, England

    @SkySports @SkySportPrem The commentary is kkkin terrible. #BHANEW

  • KevBee83
    Kevin Bee (@KevBee83) reported from Sunderland, England

    @SkyHelpTeam is there any issues with skymobile in sunderland area?? My service past 2/3 has been rubbish??

  • LeeJarraHackle
    Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    @SkySports work with the Mp and help small businesses #lies #greed Shame on you all

  • jaklyn_common
    Jaklyn common (@jaklyn_common) reported from Sunderland Bridge, England

    @SkyHelpTeam where has my internet gone SR6 Sunderland - help

  • Cat_Walker1983
    Cat Walker (@Cat_Walker1983) reported from Peterlee, England

    @SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help

  • JLauder91
    Lauder. (@JLauder91) reported from South Shields, England

    Your pundits are ******* clowns, **** off @SkySports

  • BlueboyPotts
    rob potts (@BlueboyPotts) reported from Seaham, England

    @ianbohensbeta @SkyHelpTeam we have now had sky broadband since last February..and have not had one interruption to the service...much better than bt...

  • NoynamoJr
    Noy Namo Jr. (@NoynamoJr) reported from Newcastle upon Tyne, England

    @SkyHelpTeam internet has been down for about 45 mins now. Rebooted the router and ensured all the connections are fine. Wondering if there’s a connection issue?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mcrossley62
    Crob (@mcrossley62) reported

    @SWFCTrust Anyone subscribing to @SkySports and complaining about this is part of the problem. Can’t have it both ways.

  • Honeythedog1
    James Barbour (@Honeythedog1) reported

    @SkyUK I,m a Sky customer for 18yrs. My contract is up. Ruby at Sky made an offer. It wasn’t good enough so she passed me to retentions.Robin in Retentions said her best offer was a lot more than Ruby,s. she couldn’t match Ruby,s offer , computer said no.Unacceptable.

  • grimupnorth__
    Double H (@grimupnorth__) reported

    @officialbantams @SkySports get to ****! Thursday night football is bullshit

  • csquaredfc
    (@csquaredfc) reported

    @SkySports @Carra23 Saka has never done anything for England

  • SkyIcon88673
    îçôñ (@SkyIcon88673) reported

    @theMadridZone @SkySports Napoli driving a hard bargain but Milan desperately need that defensive stability

  • martynladss
    Martynladss (@martynladss) reported

    Stop the **** just get two early goals in the first twenty mins then and only then you can do sideways passing @talkSPORT @SkySports @bbcnews

  • Iloveholly
    Gemma Corfield (@Iloveholly) reported

    @SkyHelpTeam Hi, We are interested In Ring Doorbell, we try to ring you, but we have a automated service situation. We said Ring Doorbell or Customer Service but she sent us another way. What can we say to Automated Service? Please help us

  • Fatrocker70M
    Marv slater (@Fatrocker70M) reported

    @SkySportsPL @SkySports This is a terrible idea

  • AnnRochelle8
    Ann Rochelle (@AnnRochelle8) reported

    @SkyUK heard England scored? Didn't get to see it because the Sky internet and television were pay an absolute fortune for has gone down for possibly 2 days. Buzzing.

  • CPaul089
    Paul C (@CPaul089) reported

    @DeanJamesAFC I never listen to him or the other one on @SkySports because they often seem like they don’t actually know anything. Wouldn’t surprise me if their “sources” are just them scrolling through their feed on here tbh.