Sky outages and service status in Sunderland, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received Jul 19, 11:04 AM GMT+1.
- Internet (50%)
- TV (36%)
- E-mail (7%)
- Wi-fi (7%)
The latest reports from users having issues in Sunderland come from postal codes DH4 and SR9 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at Sky
Sky is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Gateshead, Jarrow, and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
TV | 1 day ago |
|
Newcastle upon Tyne
|
Internet | 2 days ago |
|
Newcastle upon Tyne
|
Wi-fi | 5 days ago |
|
Newcastle upon Tyne
|
Internet | 10 days ago |
|
Newcastle upon Tyne
|
Internet | 18 days ago |
|
Newcastle upon Tyne
|
TV | 21 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Dean Lamb (@Chubfubbler) reported from Washington, England@SkySports That hand on the desk thing is irritating as **** like!
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Paul Frampton (@headcoverlova) reported from Bearpark, England@SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.
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Paul Naples-Hails (@naps154) reported from Wallsend, England@SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service
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David Gleeson (@dgleesonhistory) reported from Newcastle upon Tyne, England@SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.
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David (@CompaneroDave) reported from Wallsend, England@SkyHelpTeam hi - would like some help downgrading package as need to try and cut some costs. I'm not good on the phone though so was wondering about other communication options?
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Paul Naples-Hails (@naps154) reported from Wallsend, England@SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬
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mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England@SkyHelpTeam I messaged on Saturday about my tv signal being down. Coming and going. Thought it might have been the weather. It’s now Monday and it’s still the same. It’s cooler here today so can’t be the heat
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Steve Kidd (@Stevenkidd87) reported from Sunderland, England@CanceloCuIture @SkySports My bad, I can’t see properly through these rose tinted glasses.
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Danielle Smith 💙 (@smudge79) reported from Marley Hill, England@SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?
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MARK GLEAVE (@MARKGLEAVE8892) reported from Sunderland Bridge, England@SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment
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Hannah Parsonage (@TheatreTots_NE) reported from Sunderland Bridge, England@EXPATTERNS1 @SkyHelpTeam I am having the same problem...is it an outage in the area?
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sarah hunter (@sarahhunter25) reported from Durham, England@GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.
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Ian (@iramshaw) reported from Sacriston, England@primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball
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Lady Molly Brooke (@Mollycutedog01) reported from Whitley Bay, EnglandI have never shouted at the tv sooooooo much @SkySports @PaulMerse - ye need to come to a game and listen to the fans petal x we know it isn’t going to be a quick fix but jeeez Divent wipe out me squad 17 players???? Someone pass me oxygen
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Cat Walker (@Cat_Walker1983) reported from Peterlee, England@SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help
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Alan_G_Shaw (@Alan_G_Shaw) reported from Washington, England@SkyHelpTeam morning, Sky Go not working on either Fire tablet. Tried to remove device however that doesn't seem to be available. Any ideas?
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Danielle Smith 💙 (@smudge79) reported from Marley Hill, England@SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?
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Lee Hughes (@LeeJarraHackle) reported from South Shields, EnglandGreedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame
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Paul Donohoe (@paul___donohoe) reported from Peterlee, England@ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all
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mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England@SkyHelpTeam am having signal problems. Am wondering if the current heatwave has anything to do with that or any known problems in Sunderland area
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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berlin54 (@54_berlin) reported@SkySports Will sobody punch this piece of **** in the ******* face already???
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Jonathan Evans 🖤💛😺🇬🇧🏴🇵🇱 (@TheGothhausen) reported@SupportReformUK I would cancel my tv licence but I can’t as I need it to watch live sports on SkySports, Premier Sports, Netflix, Amazon Prime Video & Disney+
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mackeydee (@mackeydee88) reported@SkySports The sooner this corrupt piece of **** gets knocked off the better
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Del (@Ihatevenkys) reported@SkySports **** off rubber lips you cheating ****.
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Jonathan🏴🚕 (@AvisJonathan87) reported@Globaluncovered @SkySports I hear you. I can never b arsed to do much at all, like ever #TeamGB
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john bennett (@johnb76) reported@SkySports your camera men are awful worst coverage of the masters so far wish it was back on the BBC
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Major (@idomeandchill) reported@6thumbs @joethomlinson @SkySports ***** saying tactic as if it’s something to be impressed by. **** was asss
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Callum Jackson (@callumofhart1) reported@SkySports Sticking up for Argentina for what they did and done.... Rio I dont know if your a idiot or the world's best genius
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Arsenal Born (@Yockney) reported@SkySports Worst world cup in my lifetime. I'm in my 50s
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Topical (@Dantalk10) reported@SkySports @Argentina were lucky/fortunate against Egypt with help of ref, their tactics of intimidation and fouls. Don’t really deserve to win so let’s hope Spain give them a lesson