Sky Outage Report in Sunderland, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sunderland come from postal codes DH4 and SR4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
TV (16%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Sunderland, Newcastle upon Tyne, North Shields, Gateshead, Wallsend, South Shields, Chester-le-Street, Durham and Boldon Colliery.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| North Shields |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
-
Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
-
Rosco
(@Peterross83) reported
from
Sunderland, England
@SkySports Damn!
-
Sally Crossley
(@sallyopr) reported
from
Cleadon, England
@SkyHelpTeam please can someone help me with my account, when I try online it says I need to call Sky for my request however I don’t fall under the urgent requests category to call so I can’t call. Thank you
-
Paul
(@Paul14boss) reported
from
Newcastle upon Tyne, England
@LittleHenryD @SkySports Awful news a young lad too
-
carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
-
Nigel Simpson
(@S1mpson) reported
from
Durham, England
@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
-
Paul Kelly
(@paultkelly_) reported
from
Walker Gate, England
@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
-
Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@theinsidernufc @NUFCgallowgate This constant comparison is boring. I never had issue with Bruce getting job @SkySports it’s what I expect from ownership & their ambition. But hoping we may now have owners that are ambitious & want NUFC to be it’s best. In which case we would need to change.
-
Graeme Gilroy
(@wirehype) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !
-
Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@theinsidernufc I love the quality of pundits pulled to give opinion on @nufc from @skysports. @BeIN_sports @talkSPORT when this goes through they will be so sick and confused down south
-
carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports No shit
-
Craig Stewart
(@CraigJStewart89) reported
from
Sunderland, England
@SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks
-
Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
-
ⵣ Salem | ⵙⴰⵍⵎ
(@sabzmzm) reported
from
Walker Gate, England
Called @SkyHelpTeam about the shit internet, and they basically told me it is what it is
-
Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot
-
Neil Jeffs
(@Jethrotoolio) reported
from
Whitley Bay, England
@jimbergfeld1 @Ando87NUFC @CampbellLennon @SkySports @NSpares He doesn’t hate ******* and drink....that’s his problem really.
-
Wez
(@W3z) reported
from
Sunderland Bridge, England
@SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.
-
Louise Ross
(@MrsLou_R) reported
from
Sunderland, England
@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
-
Darren Short
(@daz26172) reported
from
Sunderland, England
@SkySports Against all of the money they have made & the whole picture of the situation everyone is in...... they need to get a grip on reality this type of media is what feeds the negativity in the world of football. Never mind what you might loose be grateful for what you have
-
gary beadle
(@beadleg01) reported
from
Sunderland, England
@SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
jenlou2202
(@jenlou2202) reported
@OpenreachHelp I just want our job completed and for us to get connected??? Our provider is literally giving us no updates so we can’t liaise with @SkyUK? They never have any further information from @OpenreachHelp, we are going round in circles
-
TheCaptain
(@andrewpm1) reported
@SkyHelpTeam Tried to unlink my account. Still can’t do it. I’m done. I can’t be bothered. I’ll stick with poxy Virgin until your stupid systems can work out that I’d like to return and spend some money with you.
-
TheCaptain
(@andrewpm1) reported
@SkyHelpTeam how difficult is it to try and rejoin sky? Trying to do it online, recognises I’m a previous customer but won’t let me proceed. Trying to get rid of @virginmedia, due to crap broadband,but if you don’t want my custom......
-
Ian Rhodes
(@Rhodesy33) reported
@SkyHelpTeam It said it was with open reach in Newcastle. But this is the same story I have had for over 4 weeks. This needs action and not words or apologies. I also need to know what compensation I will receive as I am not happy pay for a substandard service
-
daniel peet
(@dannypeet2) reported
@SkyHelpTeam Tried that and it’s still not working. It’s not connecting to my sky q box
-
imran
(@imran52225305) reported
@SkyHelpTeam i have ordered sky superfast broadband and connected my router to my openreach box but my wifi is still the same speed. it was supposed to upgrade today please help
-
Catherine
(@Catherinesbush1) reported
@SkyUK booked an engineer visit FOC after agreeing I have been a long standing customer and shouldn't have to pay and then nobody turns up. Now told I need to pay £65?
-
louis davey mufc
(@louisdavey20) reported
@SkyHelpTeam Yes I’ve been trying to fix my WiFi since it went down on my birthday back in February I’ve waited a month constantly resetting it and it’s still down
-
iTochi★
(@shaaqkraft) reported
@SkySports Bad leadership I guess
-
daniel peet
(@dannypeet2) reported
@SkyHelpTeam Said no issues and it’s connected fine