Sky

Sky Outage Report in Sunderland, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sunderland come from postal codes DH4 and SR4.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Sunderland, England 12/05/2025 01:15

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, South Shields, Chester-le-Street, Sunderland, Durham, Wallsend, Boldon Colliery and Jarrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet
United KingdomSouth Shields Internet
United KingdomGateshead Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomChester-le-Street Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @SkyHelpTeam To cancel so online chat isn’t available

  • Jethrotoolio Neil Jeffs (@Jethrotoolio) reported from Whitley Bay, England

    @jimbergfeld1 @Ando87NUFC @CampbellLennon @SkySports @NSpares He doesn’t hate ******* and drink....that’s his problem really.

  • No9Legends Graham Townsley (@No9Legends) reported from Whitley Bay, England

    @theinsidernufc I love the quality of pundits pulled to give opinion on @nufc from @skysports. @BeIN_sports @talkSPORT when this goes through they will be so sick and confused down south

  • sallyopr Sally Crossley (@sallyopr) reported from Cleadon, England

    @SkyHelpTeam please can someone help me with my account, when I try online it says I need to call Sky for my request however I don’t fall under the urgent requests category to call so I can’t call. Thank you

  • iamAfrosamurai Allan Williams™ (@iamAfrosamurai) reported from Newcastle upon Tyne, England

    I'm sure @Eurosport_UK is the most useless channel going. Recorded @dakar highlights only for it to record the overrunning Snooker. So, download the highlights program on my @SkyHelpTeam Q box, only for it to be the same overrunning Snooker program. Its ridiculous really, #cancel

  • iEddsyy ً (@iEddsyy) reported from Durham, England

    @ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf

  • W3z Wez (@W3z) reported from Sunderland Bridge, England

    @SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.

  • pennas17 carlpennington (@pennas17) reported from Gateshead, England

    @SkySports No shit

  • beadleg01 gary beadle (@beadleg01) reported from Sunderland, England

    @SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.

  • iamAfrosamurai Allan Williams™ (@iamAfrosamurai) reported from Newcastle upon Tyne, England

    Whoever is doing the sound on the @SkySportsF1 Testing: Story So Far program needs to sort the levels out, seriously. Two days now of very Testing audio.... Lip syncing out too, mics not working. Unless it's a work experiencer, then I'm afraid they're fired! #SkyF1 @SkyHelpTeam

  • VeteransR Veterans Response CIC (@VeteransR) reported from Sacriston, England

    @SkySports As a sky customer are you refunding the sky sports fee to your customers as the main reason I subscribe is for football there for the contract is now nil & void 🤔

  • danielsleeth Daniel Sleeth (@danielsleeth) reported from Dunston, England

    @SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @SkyHelpTeam how can I get a call back from customer service. Every time I call there’s a 20+ min wait

  • EllisLandreth1 Ellis (@EllisLandreth1) reported from Sunderland Bridge, England

    @SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason

  • TemporaryCarpet Jason the Furloughed 🇪🇺 (@TemporaryCarpet) reported from Gateshead, England

    A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot

  • mainsey8 joseph mains (@mainsey8) reported from Washington, England

    Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later

  • alsandal39 Alan (@alsandal39) reported from Whickham, England

    @SkyHelpTeam I have already signed in to see what is offered, I am being offered BT sport at an extra £25 per month on top of the £28 I already pay for Sky Sports as a thanks for being a customer for nearly 15 years whereas a new sports customer gets them both for £35 per month

  • sabzmzm ⵣ Salem | ⵙⴰⵍⵎ (@sabzmzm) reported from Walker Gate, England

    Called @SkyHelpTeam about the shit internet, and they basically told me it is what it is

  • daz26172 Darren Short (@daz26172) reported from Sunderland, England

    @SkySports Against all of the money they have made & the whole picture of the situation everyone is in...... they need to get a grip on reality this type of media is what feeds the negativity in the world of football. Never mind what you might loose be grateful for what you have

  • Tullic OfficialMickTee (@Tullic) reported from Chester-le-Street, England

    @SkyHelpTeam is there another problem with Sky emails. Cant access it with password!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Michell72340200 Michelle Mordue (@Michell72340200) reported

    @SkyUK DO NOT TRUST THIS COMPANY in September I asked to cancel a SIM card but the agent fraudulently put lost/stolen causing account restriction 2 hours on 3 calls today to get sorted twice this year they have restricted account for no reason disgusted

  • Michell72340200 Michelle Mordue (@Michell72340200) reported

    @SkyUK DO NOT TRUST THIS COMPANY in September I asked to cancel a SIM card but the agent fraudulently put lost/stolen causing account restriction 2 hours on 3 calls today to get sorted twice this year they have restricted account for no reason disgusted

  • BleuTitan Titan 💫 (@BleuTitan) reported

    @Blue_Footy @SkySports Do you see how he could really help this Liverpool team? He has that Jürgen Klopp energy.

  • sunilsood1 ForestMagic (@sunilsood1) reported

    @simontodd89 @StephenWarnock3 @SkySports Get boothroyd off he’s crap!

  • BleuTitan Titan 💫 (@BleuTitan) reported

    @Blue_Footy @SkySports Do you see how he could really help this Liverpool team? He has that Jürgen Klopp energy.

  • Emma_mcwfc Emma (@Emma_mcwfc) reported

    @mcwfcflops I think next season we’ll see some games dropped to Skysports+ which will help this. Think it’s a shame they’ve not had any ‘marquee games’ in big slots so far this season. Like closest they’ve had is the NLD but the fact that was at Brisbane Road took away a bit of the glamour.

  • Michell72340200 Michelle Mordue (@Michell72340200) reported

    @SkyUK DO NOT TRUST THIS COMPANY in September I asked to cancel a SIM card but the agent fraudulently put lost/stolen causing account restriction 2 hours on 3 calls today to get sorted twice this year they have restricted account for no reason disgusted

  • Emma_mcwfc Emma (@Emma_mcwfc) reported

    @mcwfcflops I think next season we’ll see some games dropped to Skysports+ which will help this. Think it’s a shame they’ve not had any ‘marquee games’ in big slots so far this season. Like closest they’ve had is the NLD but the fact that was at Brisbane Road took away a bit of the glamour.

  • sunilsood1 ForestMagic (@sunilsood1) reported

    @simontodd89 @StephenWarnock3 @SkySports Get boothroyd off he’s crap!

  • TheGothSpecial1 Jonathan Evans 🖤💛😺🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇱 (@TheGothSpecial1) reported

    @Scaife51 I will never cancel my SkySports subscription I don’t have a problem with SkySports trying new things and having more women commenting and analysis of men’s sports as it’s great