Sky Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes DH4 and SR4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, South Shields, Chester-le-Street, Sunderland, Durham, Wallsend, Boldon Colliery and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet | |
| South Shields |
Internet | |
| Gateshead |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Chester-le-Street |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Adding @skytv engineer to my CV My mam is self isolating for the 316th time & her tv has gone off, the sky adviser was worse than useless I’ve guided her over the phone & resolved the problem 🙌🏻🙌🏻 #selfisolatingproblem #jackofalltrades @SkyHelpTeam
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M Oxley
(@MOxley95730032) reported
from
Shiney Row, England
@SkySports Neebody gives a ****!
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MARK GLEAVE
(@MARKGLEAVE8892) reported
from
Sunderland Bridge, England
@SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment
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Rob
(@RobiR1972) reported
from
Walker Gate, England
@SkyHelpTeam is their a internet problem in Newcastle upon Tyne, mines not on today again
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Rob
(@RobiR1972) reported
from
Walker Gate, England
@SkyHelpTeam problems connecting my Qbox when I have my Amazon echos on, have reset the connections but saying I may need a sky booster, but when echos are off the box connects, it’s starting to annoy me now, it’s been happening for a few days on and off now
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john bolam
(@johnbolam) reported
from
South Shields, England
@SkySports @Garyfooballnut this doesn't help either
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Cat Walker
(@Cat_Walker1983) reported
from
Peterlee, England
@SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help
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Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?
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CycleTourLeader
(@cycletourleader) reported
from
Witton Gilbert, England
@SkySports Total disrespect for #NHS & other #frontlineworkers coming out with a stupid excuse like that. #Footballers don’t know what running on empty really is.
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stephen trotter
(@stephen26273) reported
from
Washington, England
@SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@SkySportsPL @SkySports Alan smith 1 of the worst pundits awful
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Andrew Simpson
(@AgingBull73) reported
from
Bearpark, England
@talkSPORT Ok over 1000 fans surveyed, but where was survey taken and who did they support? Great unbiased survey. Source wasn't @SkySports was it?
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Simon Garrity
(@simon_garrity) reported
from
Gateshead, England
@nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good
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Alan T
(@MrTeaPot1986) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam All good this end, hope it’s all well at yours and that’s not a problem. Just thought I’d let you know incase it wasn’t flagged up anywhere. Take care
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Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?
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Rob
(@RobiR1972) reported
from
Walker Gate, England
@SkyHelpTeam are their problems in the Newcastle upon Tyne area today, no telly, no broadband
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stephen trotter
(@stephen26273) reported
from
Washington, England
Why do @SkySports always get boring **** has-been footballers in the studio? That villa player who always sticks up for bruce , forgot his name , so irrelevant #nufc @NUFC
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Gareth wall
(@waalli90) reported
from
North Gosforth, England
@SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?
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Noy Namo Jr.
(@NoynamoJr) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam internet has been down for about 45 mins now. Rebooted the router and ensured all the connections are fine. Wondering if there’s a connection issue?
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JamesHunter
(@JamesLaurence_) reported
from
Gateshead, England
@SkyHelpTeam any update on the low fell connection outage? Thanks :)
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Oli Harris
(@ohchopper) reported
@SkyUK A suggestion - inform customers when you are doing work that affects services. Let us know we will have no broadband. Then we can make alternative arrangements. Wasn't really prepared for the suprise this morning. Woeful customer service.
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Patron
(@afcpatron) reported
@SkySports Don’t just say red cards a problem. He needs to seriously address it it is starting to get infuriating.
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Food, Fun and Forest 🍗🍰🥳🎉🌳🌲
(@FoodFunForest) reported
@gill_frost @SkySports @EFL Hang on - it's not because of their 'ridiculous rules' at all. It's because you're behind on transfer payments to another club. Don't make yourselves out to be some kind of victim here - this is all on Mel Morris - who many of your fans were cheering on.
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Rachel McCaffery
(@rae1397) reported
@SkyHelpTeam Thanks Carol, they weren’t able to get it sorted for me. They checked for other offers and best they could do was offer to charge me an extra £10 on my monthly subscription. Not exactly comparable to my original ‘free’ upgrade for being a Platinum customer!
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Ellen Cowie
(@EllieMayCowie) reported
@SkyUK @skytv Please explain to me how there is a 'known outage in the area' but no area listed is anywhere near me, nor is it midnight 21st January yet (when that is noted to occur based on works and upgrades) and we have been without broadband or phone for 3 days already?!
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NII KWAABY🇬🇭🚩
(@HenryNiiMartey2) reported
@SkySports I don’t even understand why he was upset, because man United needed the win and he was not really having his day so what’s so bad about you being sub off for for a defender to come in if man United is up by 2-0.
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Gareth Lusk
(@gazlusk1) reported
@SkyUK sort out your mobile service in EH41……been constantly dropping out since Tuesday
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adam harris 🇵🇸🇮🇪🇵🇸
(@adamh6341) reported
@SkySports Refs have it in for Arsenal. Piss poor, STOP blaming the refs! It’s your players indiscipline!
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Kim Geist
(@KimGeist_) reported
@SkyUK Yo, my broadband has been down for hours
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Gary Webster
(@RealGaryWebster) reported
@ianpburns1 @SkySports Big difference between Leeds & Arsenal but not in the fact that mis-ownership might take us down eventually. Apart from that expectation is massive at Arsenal. They are huge club compared to Leeds. If we had Bielsa and his experience we may not be turning against him either.