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Sky Outage Report in Sunderland, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sunderland come from postal codes SR4 and SR5 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Chester-le-Street, Sunderland, South Shields, Durham, Wallsend, North Shields, and Blakelaw.

CityProblem TypeReport Time
Newcastle upon Tyne Phone 2 hours ago
Gateshead TV 3 days ago
Newcastle upon Tyne Internet 4 days ago
Newcastle upon Tyne Internet 8 days ago
Newcastle upon Tyne Wi-fi 8 days ago
Newcastle upon Tyne Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • bigpinkdressgnr
    BIG PINK DRESS (@bigpinkdressgnr) reported from South Shields, England

    @kbally23 @SkyUK @SkyHelpTeam @VirginMediaCorp The only issue I have is less than 24 hrs in told my bills going up I feel they've taken the piss

  • berniemillar2
    bernie millar (@berniemillar2) reported from Wideopen, England

    Omg told myself all week that I was gunna binge Game of Thrones to catch up.... sat down to watch and it’s been took off @SkyHelpTeam 😭😭😭

  • VictoriaBarry82
    Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    Had fantastic service from @SkyUK #engineer this morning but I’ve been on 2 days #texting @SkyHelpTeam to sort a different problem & still haven’t getting anywhere 😩😩

  • charltonboro
    harry charlton (@charltonboro) reported from Gateshead, England

    @SkySports derby didn't win the game, leeds through it away, there goalkeeper was a joke. leedsvgiftedv derby 2 goals, derby were not good,leeds were bad, manager should resign.

  • FiFi_mrsD
    Fiona (@FiFi_mrsD) reported from Sunderland Bridge, England

    What’s the issue with Jurgen Klopp swearing at 10:30 on a Saturday night, surely it didn’t have to be beeped out #NEWLIV #SkySports

  • GeordieGamerUK
    TheGeordieGamer (@GeordieGamerUK) reported from Longbenton, England

    @SkyHelpTeam can you please stop changing Channel of WWE smackdown because it doesn’t record or fix you’re system so it records to whatever channel it’s on.

  • AlanMcGeeSay
    Alan McGee (@AlanMcGeeSay) reported from Cleadon, England

    @SkyHelpTeam this is a joke been on over an hour waiting for broadband help on Messenger! Rang earlier only to be told you all on full days training ! A suggestion would be have a training day that includes how to leave a skeleton team on customer service #aghast

  • shaunginks
    Shaun Ginks (@shaunginks) reported from Washington, England

    @bt_uk Shame you couldn’t offer this before I moved to Sky. Saying that, their signal was strong enough to get through to the studio without a booster! @bt_uk @SkyUK

  • JNixy13
    Jonny (@JNixy13) reported from South Shields, England

    Re-watching #GoT on Sky box sets and the ******* have taken it off! Only got box sets to watch it again to get my fix now its finished. **** move @SkyUK **** move! 🤬

  • Bully5HVFC
    Mark Bullock (@Bully5HVFC) reported from Hazlerigg, England

    @MickeyAdamson @Bims_World @SkySportsPL @SkySports Correct, infact, if they don’t win it despite all the help, they want to be ashamed

  • MatthewCurryx
    Matthew Curry (@MatthewCurryx) reported from Newcastle upon Tyne, England

    @SkyUK wanna help me, cool

  • greenacre11
    Adam Greenacre (@greenacre11) reported from Wallsend, England

    @SkyUK @SkyHelpTeam why is my sound dropping out when watching live tv (currently love island) it goes alright for a few weeks and then back to dropping out.. send #help

  • SarahMarley19
    Marley (@SarahMarley19) reported from Whitley Bay, England

    @SkyHelpTeam SkyQ is a mare! Almost every night on our second box same rubbish messages and connection issues, so bloody frustrating. Sort out a service that is not cheap!!

  • Brett_nufc
    Brett Howell (@Brett_nufc) reported from Gateshead, England

    @NicolaWintrip @premierleague @SkySports That's literally all it comes down to, don't bother me 7:45 Saturday night will be decent but so many others would have made plans!!

  • RobLow_7
    W. W. L. D. ? (@RobLow_7) reported from Sacriston, England

    @amysafcxx @SkySports are like @talkSPORT .... For some unknown reason they suck up to certain clubs and have issues with others ... strange how they suddenly have an interest in League One though imo

  • boak_joseph
    JOSEPH (@boak_joseph) reported from Hebburn, England

    Only thing bad is sky is wanking over 1 billion pound stadium while ebbsfleet gateshead bolton are dying and North ferriby has to fold over a 7 grand debt 😔😔 #skysports

  • VictoriaBarry82
    Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    @SkyHelpTeam can I have the email address for a complaint please

  • ryankerr10
    Ryan Kerr (@ryankerr10) reported from Newcastle upon Tyne, England

    @SkySports watching the nations league but unbearable with audio sync issues. Please sort it out

  • VictoriaBarry82
    Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    I’ve had the worst customer service from @SkyUK since I first became a customer in 2007, it’s a shame to see another big organisation going down the pan!! #noloyality #nothingresolved #secondskyvisitintwodays

  • No9Legends
    Graham Townsley (@No9Legends) reported from Whitley Bay, England

    Explosive @MailSport rubbish. Not challenging his answers with actual facts then. By I thought you were a proper paper, no just puppets and as bad as @talkSPORT @SkySports @beINSPORTS

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RyanRumley1
    Ryan Rumley (@RyanRumley1) reported

    @SkySports half time comes and all they talk about about is what @BrentfordFC haven’t done rather than how well @Coventry_City are playing. What is the issue with talking about cov ?

  • CookmanBen
    Ben Cookman (@CookmanBen) reported

    @SkyHelpTeam hi I was supposed to have TV activated today but engineer said we need something fixing with communal aerial so can't do it. Can you confirm I won't be charged while we don't have the service?

  • yesmoreblogs
    Yesmoreblogs (@yesmoreblogs) reported

    @SkyHelpTeam need help. My sky q box won't connect to my sky broadband. This has been going on a week and have tried everything and it's still not working.

  • mrsmooandmumtoo
    Charlie Talbot (@mrsmooandmumtoo) reported

    @SkyHelpTeam not sure which option to pick....tv, broadband or mobile? I just really need to express my concern and be assured its been passed on to the appropriate team. Its a big issue in our house-my 14yo daughter works with NSPCC to campaign against online bullying and for online safety

  • gherbie22
    Gavin Herbert (@gherbie22) reported

    @SkyHelpTeam That page gives me a phone number and when I call it it's going to put me through to one of your broadband specialists to resolve my problem. I've already done that. Another engineer is coming out on Monday. I want to speak to someone about not getting the service I'm paying for.

  • Warhorse68Rae
    Stuart Rae (@Warhorse68Rae) reported

    @gog_bell @SkySports I'm not disputing that for a neutral watching them play it might be entertaining. ( for me it's not because I spend the whole game going " who the hell is supposed to be marking him") My issue is they are being made out to be a great side. They ain't that mate. Not by any stretch

  • MikeyTheGreek29
    MikeyTheGreek (@MikeyTheGreek29) reported

    @SkyUK how can you justify 10% increase for my subscriptions? Disgraceful during these difficult times..I'm counting down to September for my contract renewal..goodbye sky

  • SCswish5
    Stephen Curtis (@SCswish5) reported

    @NewcastleEagle @SheffieldSharks @SkySports Ian said after the game last night that the injury isn’t a bad one but don’t want to rush him back. Yes we need him out there but also don’t want to bring him back too soon and then makes the injury even worse.

  • JackThePerry
    The Exploding Boy (@JackThePerry) reported

    @SkyHelpTeam Constant errors and buffering, excessive adverts that have to be rewatched after said errors, no "continue watching" feature, clunky UI, it's just a deeply flawed streaming service compared to competitors

  • DieselTuning
    John Devlin ⚽️ (@DieselTuning) reported

    @JacquiOatley @SkySports @SoccerSaturday Hope they got an upgrade Jacqui, ladies facilities are notoriously bad at most grounds, why should that be in this day and age? 🙄