Sky Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes SR4 and SR5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Gateshead, Sunderland, South Shields, Durham, Wallsend, North Shields, Blakelaw and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
TV | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
TV | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Karl Moon
(@NokkonWud) reported
from
Longbenton, England
Just phoned @SkyHelpTeam and, the support (once you finally get through!) as always was very good. But we are always informed of a customer survey that is to be filled in for support given by the advisor. A score of 0-8 is regarded as BAD(!) and only 9-10 is good. (1/2)
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Michelle Hewison
(@chellehewison) reported
from
Longbenton, England
Hey @SkyHelpTeam Are there issues with the Sky + App? Does it work with iOS 14? Trying to use it at the moment and it’s crashing with every click.
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Paul Doolan
(@DoolanPd) reported
from
Durham, England
@SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.
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Ḟ┍𝙖ПĶ𝒾𝙚 ✍️
(@Frankie_090) reported
from
Walker Gate, England
@StuartP55357794 @SkySports Why? Arsenal was stupid enough to pay him it and don't play him. He's given loads to Charity, children receiving life changing surgeries etc.
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Karl Moon
(@NokkonWud) reported
from
Longbenton, England
“Sorry, we’re going to have to let you go. Your CSAT score is only 8.21 out of 10 on 5848 customer survey scores received. As a result you’re not entitled to any redundancy. “ The potential skewing of 0-8 = Bad and 9-10 = Good, boggles the mind! This needs changing @SkyHelpTeam
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MICHAEL WHITFIELD
(@MICKWHD) reported
from
Walker Gate, England
@SkySports Then stop broadcasting lies and start reporting the real issues with the premier league and Qatar. Your just premier league puppets with second rate pundits. No wonder I cancelled my subscription.
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shaun smith
(@tempersmith) reported
from
Gateshead, England
Awful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday
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Allan Brough
(@AllanBrough) reported
from
Newcastle upon Tyne, England
@cyptoon @spaniels1980 @SkySports He wasn’t spitting at the kid, he was spitting at the car. He was being goaded the idiot behind the wheel who was filming while driving.
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Stephen Kelly
(@stevekelly11) reported
from
Longbenton, England
Heads up to #SkySports I’m going to cancel my subscription. I don’t want to fund the #PremierLeague any more This is not the football I want to watch.
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@DiscoDaveToon Good lad, if we want to make a stand then not just going for those @premierleague but we should also cancel @SkySports subscription. Only way change happens #premierleaguecorrupt
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philsy
(@philwalton2) reported
from
Gateshead, England
@SkySports That's next June for ***** sake! If this **** is still about were well ******!!
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Ethan Oneil
(@EthanOsafc) reported
from
Durham, England
@SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports
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Chris Cossey
(@Cosseycj) reported
from
Wallsend, England
@SkySports @SkySportsPL what do I need to do to cancel my sky sports subscription? no point having it if #nufc are not going to be shown at all, @premierleague
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Craig meldrum
(@Meldrum_10) reported
from
Gateshead, England
@SkySports Newcastle match on Main Event no crowd noise my kids have heard more bad language off me 🙀🙀🤔🤔 than they do sitting in Gallowgate end 🙈🙈
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Mike Blythe
(@blyth_mike) reported
from
Longbenton, England
@gazzaflint1971 @SkySports Awful again today.
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MICHAEL WHITFIELD
(@MICKWHD) reported
from
Longbenton, England
@SkySports Bollocks it’s down to ability. How many white people have failed? Why is always a chip o the shoulder.
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TInt My Ride
(@TintmyRideNcl) reported
from
Longbenton, England
@SkyHelpTeam best part of 3hrs and 30 mins spent speaking to and not speaking too (calls getting left on hold) your support teams is just what I want to do on my only day off! Tech support asking for viewing card number in the side of the router #absoluteshambles still not sorted
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Steve M
(@Steve_Mac112) reported
from
Longbenton, England
@johnpatta I won’t be paying for it, think i’ll also cancel my @SkySports too!! #RipOff
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Will
(@wjc_14) reported
from
Sunderland, England
@SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.
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gemma donohue
(@gemma_donohue16) reported
from
Dunston, England
@SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Cory.m_
(@Cory_matthewman) reported
@SkyUK by far the worst broadband nothing but issues all week even though they promise fast speeds
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Lyndsay Softley
(@cake_for) reported
@SkyHelpTeam Typical.waffle. we are off...we have tv broadband mobiles...off to find someone with decent customer service.
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Jason Beckett
(@JBLFCAG) reported
Watching #SOULEI on @SkySports turned volume down and switched to @bbc5live much better commentary. How many times will Sky talk about the 9-0 score line 🥱. @KellyCates
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Omar
(@OmarEymesh) reported
So our broadband stopped working yesterday morning just before my thesis presentation, and it seems like Sky won't fix it until sometime next week. Gotta love writing my dissertation & studying for exams on my mobile hotspot 🥲 @SkyUK I hate you
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a
(@thepropodcast) reported
Justice for the Southampton red card that should never had stood. Again I’m not a fan of either team but karma works in mysterious ways #SOULEI @SkySports
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Lyndsay Softley
(@cake_for) reported
@SkyHelpTeam When will this issue be fixed???? Why was an engineer call cancelled when our broadband stopped working BEFORE the outage. Youe customer service is a joke and we will be leaving!
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MJFenners
(@MJFenners) reported
@SkyHelpTeam Please stop trying to be clever. You didn't specify what you meant by "immediately". It's absurd that no manager thinks that being lied to about an escalation is an important thing that should be rectified. Instead I get someone mocking me on Twitter. Perfect service guys
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Val Waring
(@valwaring1962) reported
@SkyHelpTeam ve no internet no phone line I’ve done the checks - I’m heartily sick of paying for Sky Broadband when it’s poor at best for the bulk of the time. Every time we try to connect to another WiFi it says wrong p/W which is not the case - very fed up with the whole thing
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Paul Donohoe
(@PaulDon02890625) reported
@Commandoxo @TheDanJames @SkySports Don’t think it’s a race issue either, another example might be Declan Rice. Just think it’s a lazy comment from a commentator who should have been retired a few years ago. His commentary overall was absolutely dreadful in that first half
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Val Waring
(@valwaring1962) reported
@SkyHelpTeam I’ve no internet no phone line I’ve done the checks - I’m heartily sick of paying for Sly Broadband when it’s poor at best for the bulk of the time. Every time we try to connect to another WiFi it says wrong p/W which is not the case - very fed up with the whole shebang