Sky

Sky Outage Report in Sunderland, England

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The latest reports from users having issues in Sunderland come from postal codes SR3 and SR5.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Sunderland, England 02/14/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Wallsend, North Shields, Sunderland, Blakelaw, Gateshead, Newcastle upon Tyne, Washington, South Shields, Durham, Whitley Bay, Peterlee, Boldon Colliery, Chester-le-Street and Seaham.

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City Problem Type Report Time
United KingdomWallsend TV
United KingdomNorth Shields TV
United KingdomSunderland TV
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • LiamDson L i a m (@LiamDson) reported from Newcastle upon Tyne, England

    @_GJesus9 @mymatehaydn @SkySportsPL @SkySports Have a day off Lacelles arm brushed Kane and he fell over like a bag of shit , about time VAR came in stop shit like that going against teams.

  • safcking BRI-SAFC (@safcking) reported from Houghton-Le-Spring, England

    @SkyHelpTeam please help me I’ve tried ringing but am getting nothing ffs

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @SkyHelpTeam There’s been no update on the my service page since 7pm yesterday.

  • flipflops1982 Philip Robinson (@flipflops1982) reported from Shiremoor, England

    @bluther123 @SkySports @sky @SkySportsDarts @RobCross180 @KimHuybrechts Woeful! Hopefully he’ll put his head down and try harder next year

  • thenight_worker #PiST #CGG #POTW 🌈 #SAFC (@thenight_worker) reported from Sunderland Bridge, England

    Oh no... @SkyUK has gone down #ThunderStorms now happening over #Sunderland

  • NuttyRichie Richard Payne (@NuttyRichie) reported from South Shields, England

    @MrChrisWynn @Simon21ne @virginmedia @nowtvhelp @SkyHelpTeam I managed one week before cancelling! Sky says I have so many devices that it’s slowing the hub down, in 2019 that’s piss poor

  • topazzz9 Moira (@topazzz9) reported from Newcastle upon Tyne, England

    Thank you to 2 members of @SkyUK the other week who had a promotional stand inside Newcastle’s Eldon 🔲. Your help and plastic carriers were a godsend, as the paper bags @BootsUK are using fell apart just feet from the shop. I’m sure they’re very green, but far too flimsy!

  • LeeTheMag LeeTheMag (@LeeTheMag) reported from Whickham, England

    @skysports giving a big **** you to @wwe and not showing smack down live tonight

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful

  • Renegadeangel5 John-Paul Stephenson (@Renegadeangel5) reported from Walker Gate, England

    The hardest thing about dealing with my mum’s estate has been cancelling @SkyHelpTeam They play games to wear you down by passing you to a different team, wasting your time and money.

  • WickedestWoods HiddenDragon1979 (@WickedestWoods) reported from Longbenton, England

    @SkyHelpTeam Disappointed (actually disgusted) to see that 75% loss of broadband service for over a month results in a goodwill gesture of £14 and that’s it. Let’s ignore the fact that I had to ring you 6 times and be fed various stories from your call operators.

  • drandyhills Andy Hills (@drandyhills) reported from Dunston, England

    @Rog1Ben @Levi_Bowden74 @SkySportsPL @SkySports Haven’t seen footage. If facing wrong way then definitely dislocated and almost certainly tib fib fracture too. Poor guy.

  • fredspoon pipkins (@fredspoon) reported from Chester-le-Street, England

    @itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.

  • candylion5 Sam Hicks (@candylion5) reported from Whitley Bay, England

    @SkyHelpTeam @Ofcom @BBCWatchdog Every time you hide our tweets under a PM with the offer of assistance we just reach the same conclusion - you don’t know when we will have internet and phone, refuse to push @WeAreOpenreach to actually do anything, meanwhile Openreach aren’t even trying to fix the problem.

  • candylion5 Sam Hicks (@candylion5) reported from Whitley Bay, England

    @SkyHelpTeam @SkyUK @WeAreOpenreach @Ofcom No, you won’t help. We’ll keep this public until the problem is solved (which it won’t be)

  • PaulWiywill Paul Wilson (@PaulWiywill) reported from Walker Gate, England

    @SkySportsPL @SkySports Load of fk8ng shit nothing wrong with tackle you biased bunch of cheats

  • itsabrickthing Alan 🧜🏻‍♂️ itsabrickthing 🧚🏻‍♂️ (@itsabrickthing) reported from Newcastle upon Tyne, England

    @denzilOshamen @SkyHelpTeam 2/2 I demanded to speak to a manager. After 15 mins of being told I would get the same answer from a manager, agent went away then came back and told me that they “have found a way to give me the router for free” Sky’s customer service has worsened since I joined 5 years ago.

  • NuttyRichie Richard Payne (@NuttyRichie) reported from South Shields, England

    @skyhelpteam @nowtvhelp Your 1471 service is terrible! I’d rather the date first like Monday 2nd January at 7:15pm rather than telnumber:year:month:day:time and the voice is so slow

  • wardy22589 jonny ward (@wardy22589) reported from Longbenton, England

    Hi @SkySports will you be refunding some of my sky subscription as you are not providing a full service at the moment during the #NUFC game

  • itsabrickthing Alan 🧜🏻‍♂️ itsabrickthing 🧚🏻‍♂️ (@itsabrickthing) reported from Newcastle upon Tyne, England

    @denzilOshamen @SkyHelpTeam Yeah don’t do it! Stick to your guns, you shouldn’t have to pay to fix their service. As soon as the agent said my router was out of warranty and I wasn’t in contract I knew what he was planning 😡 Also his initial “solution” was for me to leave and find another provider! #wtf

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JMBMUFC JB² LUHG (@JMBMUFC) reported

    @SkySports could never be my club

  • Jaswortley JayTHFC (@Jaswortley) reported

    @SkySports @SkySportsPL Keeper was never getting to that if you watch replay, stupid rule.

  • Maharishi__ Phresh (@Maharishi__) reported

    @SkyHelpTeam any news on when broadband will return in TS4? Been down since 10am this morning. Advised earlier it is down due to works but should be back up. Nothing yet.

  • TomSmithLar Tom Smith (@TomSmithLar) reported

    @SkySports could you get a more dull boring commentator if you tried. My god he is bloody awful #nffc #bcfc

  • tansley_jordan Jordan Tansley 🟥🟨 (@tansley_jordan) reported

    @SkyHelpTeam Happens too often. All the BS about looking after the fans when the ESL threatened Sky's football monopoly, but when it's a club outside the big six the fans get poor service time and again. Games nearly over, countless complaints and nothing. Shocking.

  • charlie_onomah onomah (@charlie_onomah) reported

    @SkySports @SkySportsPL Awful goal

  • worzel13 Jack Barratt (@worzel13) reported

    Sick of the pundits like @Carra23 and @GNev2 going on about greed etc. Yes, they're bang on about the Super League however they're working for @SkySports who didn't give a **** about football in 1992 when they tried to revamp it. Changed the formatting, television rights etc.

  • saxo1865 richard saxton (@saxo1865) reported

    @Lambertnffc @SkyHelpTeam I''ve got the game on and can tell you, it wouldn't be a bad decision to choose Dad's Army on Gold HD instead

  • Philoso74715645 Philosophically Stoic 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺💙😷 (@Philoso74715645) reported

    @SkySports Painful watching Pep having to say 3 times to ask about the game tonight. What part of "I spoke about this yesterday, it's done, it's finished, let's speak about the game tonight" wasn't clear? Really poor TV and little wonder the managers get sick of the media

  • PaulHolden1449 Paul Holden (@PaulHolden1449) reported

    @LozLawrence @WiganWarriorsRL I’m also sure the club’s hands are tied with this and my frustration isn’t at the club, it’s more to do with the process around the Our League app and the poor arrangement the RFL have with @SkySports which means I can’t even pay to see my club on the app!!