Sky outages and service status in Sunderland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 11 outage signals in the last 24 hours around Sunderland, including 11 direct reports.
- The most common problems reported in this area mention Internet, Phone, and TV.
- The most recent signal from this area was received Aug 13, 9:35 PM GMT+1.
- Internet (39%)
- Phone (30%)
- TV (17%)
- Total Blackout (9%)
- Wi-fi (4%)
The latest reports from users having issues in Sunderland come from postal codes SR6 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at Sky
Sky is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Gateshead, South Shields, Wallsend, and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Phone | 3 hours ago |
|
Sunderland
|
Phone | 3 hours ago |
|
Gateshead
|
Wi-fi | 3 hours ago |
|
Newcastle upon Tyne
|
Internet | 3 hours ago |
|
Newcastle upon Tyne
|
Phone | 4 hours ago |
|
Gateshead
|
Phone | 4 hours ago |
Nearby cities with recent reports
6 recent signals
3 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@SkyHelpTeam Do you know I freely feel quite annoyed I’ve been a sky customer for over 23 years, I have a sky HD plus box, I’m sure my subscriptions got to where you are now, you’re giving away loads of stuff for sky Q customers i.e. discovery plus what do we get your loyal cust.
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Danielle Smith 💙 (@smudge79) reported from Marley Hill, England@SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?
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Rickers (@RICKERSRG) reported from South Shields, EnglandWhat's happened to the SkySports boxing coverage? Presentation is nearly as bad as BT Sport now. Lazy ******* aren't even at the fight. Probably being petty towards Hearn and Joshua seen as its his last fight on SkySports
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Steve Kidd (@Stevenkidd87) reported from Sunderland, England@CanceloCuIture @SkySports My bad, I can’t see properly through these rose tinted glasses.
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Paul Naples-Hails (@naps154) reported from Wallsend, England@SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@SkyHelpTeam It’s getting really annoying, I am at sky HD +plus customer I have a 2TB box in the living room 1Tb box in bedroom, got an email ,the new price increase from April an extra £3 per month, I don’t know why I’m not receiving any new channels or services 1/2
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Mick De Narco FC (@MickDeNarco1892) reported from Blakelaw, EnglandWith all the empty seats do you think the camera man could move lower down the stand 2nd half @SkySports?
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Linda Wharton (@linda666wharton) reported from Ouston, England@SkyHelpTeam are you aware of any internet problems in DH8 please. Last 2 days have been a problem
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Pete Hind (@toonpete85) reported from Newcastle upon Tyne, England@SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact
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John Green Jr (@gre3ny6) reported from Washington, England@SkyHelpTeam why can’t I forward spam text messages to 7726 like you can with every other network ?
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from East Rainton, England@SkyHelpTeam Yes all the devices that are connected to it are having issues
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Paul Frampton (@headcoverlova) reported from Bearpark, England@SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.
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Paul Jacques (@pauljacques83) reported from Sunderland Bridge, EnglandThe update to the @SkySports app is ****
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Steve Beattie (@beatts_70safc) reported from Little Lumley, England@77jonnytabs @SkySports They are playing better under Johnson, but as I said awful league
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Richie Winship (@WinshipRichard) reported from Gateshead, England@SkySports stop this 🤮🤮🤮 He's statistically the worst manager in Premier league history
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Noy Namo Jr. (@NoynamoJr) reported from Newcastle upon Tyne, England@SkyHelpTeam internet has been down for about 45 mins now. Rebooted the router and ensured all the connections are fine. Wondering if there’s a connection issue?
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Bob Scott (@scotty8461) reported from Shiremoor, England@SkyHelpTeam good evening I am a skyq VIP customer I think I have mistakenly signed up to an HD TRIAL how can I cancel please
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LymphomaLad (@SteveCoyne6) reported from Longbenton, England@SkyHelpTeam Hi..My Sky Talk landline is down due to a problem in my area. Have you got any idea when will this be resolved?
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Alan_G_Shaw (@Alan_G_Shaw) reported from Washington, England@SkyHelpTeam morning, Sky Go not working on either Fire tablet. Tried to remove device however that doesn't seem to be available. Any ideas?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Shales (@RobShalesy) reported@SkyHelpTeam no voice or mobile network and no access to trouble shooting on sky .com. Is there a Global sky network issue?
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GandolfG (@gindog20) reported@cxdi55 @skytv @SkyHelpTeam I was with Virgin/NTL for 15-20 years, was always below £40. They then wouldn’t budge from £52. I left for real this time, and now enjoying the same service with Sky for £30.
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Margins36 (@margins36) reported@cxdi55 @skytv @SkyHelpTeam We’ve just left Sky and gone to EE for a better service/data for lower price
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Chris Shand (@cristofish) reported@lfc_arrow All transfer 'ITK' accounts and even the cnuts on skysports are wankers, hate them all. Making it out they know it all, some have never even played the game but think they are the dogs bollox because they’ve played FIFA or Fantasy Football.
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Lord GP - A Bad Legend (@gp22052003) reported@BarcaUniversal @SkySports I'd like to leave but I will give everything What the holy ****?
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Craig1872 (@CraigHa80224121) reported@Richard95646711 @SimonBeeby1 @SkyHelpTeam If youve got whatsapp you can call mate. We have the same issue but can call through whatsapp
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Sonu Kumar Alamdi (@SonuAlamadi) reported@SkyUK .. This is really appalling you charged me 219 pounds when I have been with SKY for last 12 years , paying 55 Pounds every month direct debit ..Payment reference -00622300434595 .. You are ripping off your loyal customer ... DISAPPOINTING
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Simon Davies (@b1ake7) reported@SkyHelpTeam I just moved to sky today but landline is not working. Can you check please?
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lawren gahan (@dmdoombabe) reported@SkyHelpTeam WTF is going on with sky Q constantly unwatchable for buffering and losing volume! Constant technical faults for the last 3 weeks! Not just our house everyone’s the same in area! And please don’t blame the weather were in Scotland!
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wurzelm74 (@wurzelm74) reported@SkyUK is your phone network down for calls? Bristol - unable to make calls out. Texts working fine. No incoming or outgoing calls