Sky Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes DH4 and SR4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: South Shields, Gateshead, Newcastle upon Tyne, Chester-le-Street, Sunderland, Durham, Wallsend, Boldon Colliery and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 South Shields |
Internet | |
| Gateshead |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Chester-le-Street |
Internet | |
| Sunderland |
Internet | |
| Sunderland |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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ⵣ Salem | ⵙⴰⵍⵎ
(@sabzmzm) reported
from
Walker Gate, England
Called @SkyHelpTeam about the shit internet, and they basically told me it is what it is
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Paul
(@Paul14boss) reported
from
Newcastle upon Tyne, England
@LittleHenryD @SkySports Awful news a young lad too
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports No shit
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Sally Crossley
(@sallyopr) reported
from
Cleadon, England
@SkyHelpTeam please can someone help me with my account, when I try online it says I need to call Sky for my request however I don’t fall under the urgent requests category to call so I can’t call. Thank you
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ً
(@iEddsyy) reported
from
Durham, England
@ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf
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Graeme Gilroy
(@wirehype) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot
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Darren Short
(@daz26172) reported
from
Sunderland, England
@SkySports Against all of the money they have made & the whole picture of the situation everyone is in...... they need to get a grip on reality this type of media is what feeds the negativity in the world of football. Never mind what you might loose be grateful for what you have
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joseph mains
(@mainsey8) reported
from
Washington, England
Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later
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Allan Williams™
(@iamAfrosamurai) reported
from
Newcastle upon Tyne, England
Whoever is doing the sound on the @SkySportsF1 Testing: Story So Far program needs to sort the levels out, seriously. Two days now of very Testing audio.... Lip syncing out too, mics not working. Unless it's a work experiencer, then I'm afraid they're fired! #SkyF1 @SkyHelpTeam
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gary beadle
(@beadleg01) reported
from
Sunderland, England
@SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
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Craig Stewart
(@CraigJStewart89) reported
from
Sunderland, England
@SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks
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Wez
(@W3z) reported
from
Sunderland Bridge, England
@SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.
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Veterans Response CIC
(@VeteransR) reported
from
Sacriston, England
@SkySports As a sky customer are you refunding the sky sports fee to your customers as the main reason I subscribe is for football there for the contract is now nil & void 🤔
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@theinsidernufc I love the quality of pundits pulled to give opinion on @nufc from @skysports. @BeIN_sports @talkSPORT when this goes through they will be so sick and confused down south
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Neil Jeffs
(@Jethrotoolio) reported
from
Whitley Bay, England
@jimbergfeld1 @Ando87NUFC @CampbellLennon @SkySports @NSpares He doesn’t hate ******* and drink....that’s his problem really.
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam To cancel so online chat isn’t available
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Alan
(@alsandal39) reported
from
Whickham, England
@SkyHelpTeam I have already signed in to see what is offered, I am being offered BT sport at an extra £25 per month on top of the £28 I already pay for Sky Sports as a thanks for being a customer for nearly 15 years whereas a new sports customer gets them both for £35 per month
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Daniel Sleeth
(@danielsleeth) reported
from
Dunston, England
@SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Wood
(@m1kewood9) reported
@SkyHelpTeam broadband down in CH62 Wirral
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mikunknown
(@mikunknown) reported
@SkyHelpTeam This didn’t answer my question. My question was. If you receive “Pension Credits” do you get help with the TV and internet. And that link didn’t help that’s why I’m asking you directly Unless someone can help on my Twitter friend list
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Roy ⓗattersley
(@RHattersly) reported
@SkyUK The documentary category on sky go has well over 2000 items in a stupid disortanised layout. Each series of the same show is listed as separate entries, so it's probably like 200 actual shows, but impossible to browse. Absolutely
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ChaffaCake
(@MCBigGuy88) reported
@SkyHelpTeam I'm interested to know why I get an admin fee of £10 to renew my Internet contract when I'm already contacted so nothing would have to be done and why I would be charged £33 when I can get the same speed with Vodafone for £20. Help a brother out
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Dave Anwyl
(@anwyldave) reported
from
Sale, England
@Dannybrooks963 @sammyvilla7 @SkySports All that photo does is show that the defender is 10 yards away from the ball even after Elanga has been pulled down. Elanga would've been on the ball at that point had he still been on his feet and well within shooting distance so a clear goal scoring opportunity. 100% a red card
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Suzy 🏴
(@FrenchTuckTommo) reported
@SkyHelpTeam Been bumped from one team to another and another. This is pathetic @SkyHelpTeam, absolutely pathetic. I've lost work, my children can't access school work and I'm still paying you for a service you're not providing.
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Roddie Separatist Zealot 😷 🏴
(@Roddy94272156) reported
@FrenchTuckTommo @SkyHelpTeam They are quick enough to take your money, trying to get them to help is another matter. 😠
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Niall innes
(@Niallinnes) reported
@SkyUK anyone else enjoy playing the "will the sky puck ever turn on" game? 50/50 chances at best, even after powering it off and on multiple times. Presently 2 not working at all. #skyglass #okwhenitworks
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mikunknown
(@mikunknown) reported
@SkyHelpTeam Can you help here please. I’m inquiring for a elderly couple who lives in my street who gets tv and internet through you. If you get pension credits do you get a lower bills on it. I don’t have the info on what package they got
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Tanya_Collins
(@TheRealTanya_C) reported
@SkyHelpTeam so my bill is being increased by 10% a month whist in contract yet half the time the internet connection is terrible and half the channels are rubbish. Time to cancel when contract is up in august.