Sky Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes SR5, SR3, DH4 and SR4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Whitley Bay, Sunderland, Durham, Newcastle upon Tyne, North Shields, South Shields, Gateshead, Washington, Peterlee, Boldon Colliery, Chester-le-Street, Seaham and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Whitley Bay |
TV | |
| Sunderland |
Internet | |
| Durham |
TV | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| North Shields |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Paul Naples-Hails
(@naps154) reported
from
Wallsend, England
@SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬
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Cat Walker
(@Cat_Walker1983) reported
from
Peterlee, England
@SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help
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Jaklyn common
(@jaklyn_common) reported
from
Sunderland Bridge, England
@SkyHelpTeam where has my internet gone SR6 Sunderland - help
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lee smith
(@sessionar08) reported
from
South Shields, England
@SkySports If it was a Liverpool player doing that challenge the stupid two faced **** would say it a missed challenge... Never even touched the wolves player. Any how **** off united won a game they should of lost hahaha get ******
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Adding @skytv engineer to my CV My mam is self isolating for the 316th time & her tv has gone off, the sky adviser was worse than useless I’ve guided her over the phone & resolved the problem 🙌🏻🙌🏻 #selfisolatingproblem #jackofalltrades @SkyHelpTeam
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MARK GLEAVE
(@MARKGLEAVE8892) reported
from
Sunderland Bridge, England
@SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment
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Andrew Simpson
(@AgingBull73) reported
from
Bearpark, England
@talkSPORT Ok over 1000 fans surveyed, but where was survey taken and who did they support? Great unbiased survey. Source wasn't @SkySports was it?
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stephen trotter
(@stephen26273) reported
from
Washington, England
@SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC
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Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?
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Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?
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M Oxley
(@MOxley95730032) reported
from
Shiney Row, England
@SkySports Neebody gives a ****!
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john bolam
(@johnbolam) reported
from
South Shields, England
@SkySports @Garyfooballnut this doesn't help either
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Paul Donohoe
(@paul___donohoe) reported
from
Peterlee, England
@ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all
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Paul Naples-Hails
(@naps154) reported
from
Wallsend, England
@SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service
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JamesHunter
(@JamesLaurence_) reported
from
Gateshead, England
@SkyHelpTeam any update on the low fell connection outage? Thanks :)
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Rob
(@RobiR1972) reported
from
Walker Gate, England
@SkyHelpTeam is their a internet problem in Newcastle upon Tyne, mines not on today again
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Simon Garrity
(@simon_garrity) reported
from
Gateshead, England
@nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good
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Gareth wall
(@waalli90) reported
from
North Gosforth, England
@SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?
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Ciarán
(@farrenciaran) reported
from
Whickham, England
Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.
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Davy
(@davidisageordie) reported
from
Whitley Bay, England
@SkySports Championship refs are the worst in the world. I would even want them to ref my sons U11s
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Smokeyyy⚽️
(@Smokey_ltz) reported
@SkySports @GNev2 Look at the league table and **** your sympathy man. No wins this season but let’s treat him with decency for being shite at his job and taking a fat pay cheque while doing so
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Lord Evington
(@Rik_Briars) reported
from
Swinford, England
@SkyHelpTeam what’s happening with #skyglass? I pre-registered and am a Platinum customer. Can’t order yet? Not good after the hype.
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Sarah Marron
(@sarahali0) reported
@SkyHelpTeam Yes twice, things have been reset your end and still nothing. I’m now looking at just a blue screen that flickers with an occasional sound. I’ve been told by several advisors that you are aware and it’s a ‘known issue’. I wish you’d have told us before signing us up
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Andrew Hay
(@Andrew_hay85) reported
@SkySports @GNev2 He’s paid to win football matches, not win a popularity contest. The only numbers that matter are the stats, and they’re ******* awful. So spare us all with the symptom vote for Bruce. Great player, horrendous manager.. The End
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kevin bloss
(@bloss_kevin) reported
@bridgeexaminer @SkyHelpTeam I am with you Andrew ... Are you going with Sky Glass ? Placed an order ? I promised my family I would place our order today after them seeing the launch stuff and stuff .. feel like I have totally let them down Sky could have easily told us about their planned roll out earlier
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Chris Horner
(@Chris_Horner1) reported
@SkySports All this guy ever does is talk about fighting better levels of fighter but then never actually bothers to do it! Instead of mouthing off, get on with fighting someone who will test you instead of tin cans.
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SHAUN⚫️⚪️
(@TokyoBift) reported
@SkySports @GNev2 Doesn’t deserve an 8m payout for being **** at a job either
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Sarah Marron
(@sarahali0) reported
@SkyHelpTeam Not getting any on demand services. Can’t catch up or download anything. Box sets aren’t working and we keep getting msgs to upgrade when we’ve paid for the subscription. Feel like we’ve been mislead when signing up and close to cancelling the service since ur happy to take money
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Laura Skinner💜🐶😇
(@Laura_Skin889) reported
@SkyHelpTeam hi I'm havinh trouble with Internet, I'm in 4g, the lights are green, I've done a check all ok and reset everything x
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Shannen!
(@shannen_begley) reported
@SkyHelpTeam how do we pause our payments? We moved house and sky engineer said we cannot get sky due to the trees, but we’re still paying £60-£70 for a service we cannot get?