Sky outages and service status in Sunderland, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Sunderland, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received Jun 13, 2:42 AM GMT+1.
- Internet (56%)
- TV (17%)
- Phone (17%)
- Wi-fi (11%)
The latest reports from users having issues in Sunderland come from postal codes DH4 and SR5 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 13: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Jarrow, Newcastle upon Tyne, Sunderland, Durham, Washington, and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Jarrow
|
Wi-fi | 9 hours ago |
|
Newcastle upon Tyne
|
Internet | 2 days ago |
|
Newcastle upon Tyne
|
Internet | 4 days ago |
|
Newcastle upon Tyne
|
Phone | 4 days ago |
|
Newcastle upon Tyne
|
Phone | 4 days ago |
|
Newcastle upon Tyne
|
Internet | 6 days ago |
Nearby cities with recent reports
6 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Darren Reeve (@DarrenReeve7) reported from Sherburn Hill, EnglandAre you having problems with UHD @SkySports ???
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Rickers (@RICKERSRG) reported from South Shields, EnglandWhat's happened to the SkySports boxing coverage? Presentation is nearly as bad as BT Sport now. Lazy ******* aren't even at the fight. Probably being petty towards Hearn and Joshua seen as its his last fight on SkySports
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Mandy Rowntree (@MandyRowntree) reported from Washington, England@SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@SkyHelpTeam TOLD for £3 per month on my subscription for the extra running costs what that would be! however,it costs extra to run MY Services but you’ll have massive profit, you should absorb this for your loyal customers, you’ll face customer’s terminating.23 yrs+ 4 nothing
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LymphomaLad (@SteveCoyne6) reported from Longbenton, England@SkyHelpTeam Hi..My Sky Talk landline is down due to a problem in my area. Have you got any idea when will this be resolved?
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Dan Kendal (@Dankendal93) reported from Sunderland Bridge, England@SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?
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Gareth Miller (@geemiller71) reported from South Shields, EnglandWhat a lovely woman at @SkyHelpTeam #valueteam on the phone today . Very pleasant and kept me as a customer . Give that woman a pay rise 👍 📺
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Paul Naples-Hails (@naps154) reported from Wallsend, England@SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service
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Simon Garrity (@simon_garrity) reported from Gateshead, England@nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good
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Lee Smith (@utdlee7) reported from Witton Gilbert, England@SkySports Lap of honour after beating the worst United side in 50 years. Teams still rather beat a poor United than a top class city side. Says it all.
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lee smith (@sessionar08) reported from South Shields, England@SkySports If it was a Liverpool player doing that challenge the stupid two faced **** would say it a missed challenge... Never even touched the wolves player. Any how **** off united won a game they should of lost hahaha get ******
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from East Rainton, England@SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from East Rainton, England@SkyHelpTeam Yes all the devices that are connected to it are having issues
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Kel (@KJS97_) reported from Longbenton, England@SkyUK internet been down since midday yesterday 👍🏼👍🏼👍🏼
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Barry Cosgrave (@WHG17) reported from Whitley Bay, England@SkyHelpTeam I connect my sky Q box via ethernet. Sky box then says it's attached to SKY993CA Mini boxes work fine. But Sky Go doesn't. It says it can't find the box. I realise I'm not on the same network but I don't know the password for this created network. Please help.
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Alfresko (@Alfresko3) reported from Langley Park, England@SkyUK Sky is crap. Same adverts over and over and over zzzzź.
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Jamie Douglas (@jaydug) reported from Wallsend, EnglandLoving the coverage from @SkySports but have to say I think that was there worst production so far. Highlights just getting thrown in wherever and cameras not even catching the whole of the game . #thebbl
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🏳️🌈 #ImArnieWhoAreYou? 🏳️🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England@SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?
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John Harper (@john_rharper) reported from Dunston, EnglandThere’s a clear whistle before Brighton score from the free kick. There is no reason to chalk off the goal. Hang your head in shame Lee Mason! Hang your head in shame! Appalling decision #WBABHA #skysports #premierleague
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@SkyHelpTeam /3 you are NOT looking after your loyal customers, we should be able to access Paramount+ discovery+ no extra cost on mobile devices IE iPad,galaxy note, computer, I’m sure you’ll be able to do this easily, verify customer’s as you can in sky go
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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YamYam 🏴 (@KaiMarley77) reported@talkSPORT @SkyUK He never made an impact at a world cup himself.....6 games 0 goals 0 assits nada nothing zilch
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Mark Williams (@mark1984toon) reported@SuperLeague @SkySports I have watched countless football matches on sky and never once has the clock not worked, why is it week in week out while showing rugby league is the service poor and clocks never work?
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Ricky (@Ricky81D) reported@tonylon83 @SkyHelpTeam @skytv Honestly, all they have to do is put a phone number on the website, or better still give existing customers the deals new customers get, £149 a month existing, same deal as a new customer £49 for 24 months.
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ً (@shafcfc_) reportedBBC, SkySports etc have gone so far downhill over the last few years. If it’s not terrible commentators, it’s YouTube/vlogging divs who absolutely NO ONE wants to hear from.
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Juicy (@Chase_The_Juice) reported@totalBarca @SkySports A move for De Bruyne would’ve been great like 5 years ago. Now it’s not so sensational because he’s not the same! You can never trust players coming from Serie A. The Serie A tax is real and a lot of players from that league struggle when they leave ❌
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Nicola (@thenicolalowe) reported@SkyUK can you confirm that sky advisors have no issues today because the level of advisorys ive been passed around and the level of communication is appalling
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TheNewsHound (@TheNewsHound_) reported@SkySports he was never funny, and still is not.
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Peter (@Peter1333565163) reported@SkyHelpTeam @SonamTik SKY SHUTTING DOWN ALL HELP SERVICES FOR THEIR ULTRA EXPENSIVE SERVICE
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GreenEnigma (@_GreenEnigma) reportedDo @SkySports know that ****'ed Neville is cheating on them with @itvfootball. Wish he wasn't tbf hope he isn't co-hosting the whole tourney, it's already being billed as the worst world cup ever this just confirms it!
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Offside Opinions (@AmeinEzmail) reported@UnitedStandMUFC @SkySports Did this data team even watch the Premier League? Robinson was dropped from the team, had a poor season in 2025/26, and he’s already 29 years old Putting him in the same conversation as Hall is laughable.