Sky outages and service status in Sunderland, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Aug 28, 8:35 PM GMT+1.
- Internet (38%)
- Phone (27%)
- Total Blackout (12%)
- Wi-fi (12%)
- TV (12%)
The latest reports from users having issues in Sunderland come from postal codes SR6 and SR5 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 2: Problems at Sky
Sky is having issues since 03:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Washington, Sunderland, North Shields, Gateshead, South Shields, and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 5 days ago |
|
Newcastle upon Tyne
|
Internet | 6 days ago |
|
Newcastle upon Tyne
|
Internet | 7 days ago |
|
Washington
|
TV | 10 days ago |
|
Newcastle upon Tyne
|
Total Blackout | 11 days ago |
|
Sunderland
|
TV | 13 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Paul Donohoe (@paul___donohoe) reported from Peterlee, England@ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all
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Alfresko (@Alfresko3) reported from Langley Park, England@SkyUK Sky is crap. Same adverts over and over and over zzzzź.
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Harriet Walshaw (@HarrietWalshaw) reported from Sunderland Bridge, England@SkyHelpTeam we’re getting no satellite signal is this unique to us or a wider problem. Trying to phone but on hold for 20mins and counting.
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mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England@SkyHelpTeam I messaged on Saturday about my tv signal being down. Coming and going. Thought it might have been the weather. It’s now Monday and it’s still the same. It’s cooler here today so can’t be the heat
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Chris (@ChrisNUFC4) reported from Newcastle upon Tyne, England@SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network
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Mandy Rowntree (@MandyRowntree) reported from Washington, England@SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night
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🏳️🌈 #ImArnieWhoAreYou? 🏳️🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England@SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?
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rob potts (@BlueboyPotts) reported from Seaham, England@ianbohensbeta @SkyHelpTeam we have now had sky broadband since last February..and have not had one interruption to the service...much better than bt...
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Paul Frampton (@headcoverlova) reported from Bearpark, England@SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.
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Paul Naples-Hails (@naps154) reported from Wallsend, England@SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬
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peter ward (@peteward74) reported from Durham, England@SkySports Slow night for sports news tonight like as this isn’t sport.
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@SkyHelpTeam 2/2.paramount+ we get a limited selection, no discovery+, without our money you never be able to bring out the sky Q box,its features, WE are left behind, your answer is upgrade, we lose everything on our box, yet we have to pay another increase,
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Bob Scott (@scotty8461) reported from Shiremoor, England@SkyHelpTeam good evening I am a skyq VIP customer I think I have mistakenly signed up to an HD TRIAL how can I cancel please
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shaun smith (@tempersmith) reported from Gateshead, England@SkySportsPL @SkySports Alan smith 1 of the worst pundits awful
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Cat Walker (@Cat_Walker1983) reported from Peterlee, England@SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help
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Kriss (@KrissNufc83) reported from South Shields, England@SkyHelpTeam Hi, is there N issue with broadband in the north east? My internet has been down for over an hour
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@SkyHelpTeam /3 you are NOT looking after your loyal customers, we should be able to access Paramount+ discovery+ no extra cost on mobile devices IE iPad,galaxy note, computer, I’m sure you’ll be able to do this easily, verify customer’s as you can in sky go
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Gareth Miller (@geemiller71) reported from South Shields, EnglandWhat a lovely woman at @SkyHelpTeam #valueteam on the phone today . Very pleasant and kept me as a customer . Give that woman a pay rise 👍 📺
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lee milligan (@judgefudge75) reported from Wallsend, England@SteveBP76 Aye I noticed @SkySports never covered this
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Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England@skytv @SkyHelpTeam I’ve got no satellite signal and I can’t get a engineer out until the 24th that’s over 2 weeks with no television
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Spencer Sheriff 🇬🇧 (@SJS2310) reported@charlieldrv @SkyHelpTeam Same here, Birmingham v Southampton last night, lagging, crap picture, froze twice, dogshit service from Sky!
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Warby58 (@Warb58) reported@SkySport @SkyHelpTeam Your football app is crap. Trying to watch a game, it's constantly flicking off to another game. What am I paying for?
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Bear Minimum (@Wayne306563731) reported@kyle43016827 Why do you care what they say? Talksport, skysports, MOTD etc are all the same, they push a narrative to get views. You can pick holes in most things they say. The problem is people only pay attention when they talk about the club you support, they talk **** about everyone.
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Rich Cocksedge (@RichCounty27) reported@charlieldrv @SkyHelpTeam Heard from a few friends who had Sky problems as we did.
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Toon Army Halifax 🇨🇦 (@ToonArmyHalifax) reported@TheClubLiveTw @SkySports One punch to knock these kids teeth down the Kings Road
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Simon Parry (@sparry951) reported@charlieldrv @SkyHelpTeam Never had an issue with ours. In laws have a lot of problems with it but they are on Virgin
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Clive Roper (@CliveRoper) reported@SkySports Dreadful coverage last night. Why are all matches not available to watch on replay like we had with Prime Video. Commentary team shockingly poor, thankfully network feed was available on the plus service last night for Norris match, so much better. Too many matches no commentary
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Claxton (@Claxton_98) reported@KatieCurtis @SkyHelpTeam @KatieCurtis log into your account, then go to my sims. In there you should see usage, alternatively go to piggybank and transfer data to sim and you’ll see balance in there. Sky got rid of most of customer service and the entirety of sales so I doubt you’ll get a response on X.
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Paul D. Armitage (@paulietage) reported@charlieldrv @SkyHelpTeam Terrible
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Bedfordshire Hornets (@hornets_beds) reportedWatching this game is bad enough, without Sky+ buffering & crashing all the time @SkySports