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Sky outages and service status in Sunderland, England

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Sunderland, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received Jun 28, 4:58 PM GMT+1.
  • 55% Internet (55%)
  • 14% TV (14%)
  • 14% Phone (14%)
  • 9% Wi-fi (9%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

The latest reports from users having issues in Sunderland come from postal codes DH4 , SR5 and SR9 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Gateshead, Jarrow, and Durham.

CityProblem TypeReport Time
Sunderland TV 15 hours ago
Newcastle upon Tyne Internet 1 day ago
Gateshead TV 2 days ago
Newcastle upon Tyne E-mail 2 days ago
Newcastle upon Tyne Internet 2 days ago
Sunderland TV 3 days ago

Nearby cities with recent reports

Newcastle upon Tyne

5 recent signals

1 day ago
Gateshead

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • ScooterRiderFMX
    🏳️‍🌈 #ImArnieWhoAreYou? 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?

  • naps154
    Paul Naples-Hails (@naps154) reported from Wallsend, England

    @SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬

  • Keeeeegurrnnnnn
    KK (@Keeeeegurrnnnnn) reported from Newcastle upon Tyne, England

    @SkySports @SkySportPrem The commentary is kkkin terrible. #BHANEW

  • Chris_p18
    Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports Thankfully, we'll never have to find out... thanks to top clubs not wanting to waste time and money on past it dinosaurs

  • gre3ny6
    John Green Jr (@gre3ny6) reported from Washington, England

    @SkyHelpTeam why can’t I forward spam text messages to 7726 like you can with every other network ?

  • Stevenkidd87
    Steve Kidd (@Stevenkidd87) reported from Sunderland, England

    @CanceloCuIture @SkySports My bad, I can’t see properly through these rose tinted glasses.

  • MickDeNarco1892
    Mick De Narco FC (@MickDeNarco1892) reported from Blakelaw, England

    With all the empty seats do you think the camera man could move lower down the stand 2nd half @SkySports?

  • davidisageordie
    Davy (@davidisageordie) reported from Whitley Bay, England

    @SkySports Championship refs are the worst in the world. I would even want them to ref my sons U11s

  • pearceswan
    David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam TOLD for £3 per month on my subscription for the extra running costs what that would be! however,it costs extra to run MY Services but you’ll have massive profit, you should absorb this for your loyal customers, you’ll face customer’s terminating.23 yrs+ 4 nothing

  • tempersmith
    shaun smith (@tempersmith) reported from Gateshead, England

    @SkySportsPL @SkySports Alan smith 1 of the worst pundits awful

  • LeeJarraHackle
    Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    Never warched anything as staged and rehearsed as #tournamentofhouses @SkyUK #skymax such a disappointment for my kids its all american. Howay Dame Mirren. Your better than this #turnedoff

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    What a lovely woman at @SkyHelpTeam #valueteam on the phone today . Very pleasant and kept me as a customer . Give that woman a pay rise 👍 📺

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.

  • pearceswan
    David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam 2/2.paramount+ we get a limited selection, no discovery+, without our money you never be able to bring out the sky Q box,its features, WE are left behind, your answer is upgrade, we lose everything on our box, yet we have to pay another increase,

  • gshurben
    Graeme Shurben (@gshurben) reported from Bournmoor, England

    Hinchcliffe’s comments reaching a new low tonight!! How do #SkySports not see this!!???? He is terrible!

  • CompaneroDave
    David (@CompaneroDave) reported from Wallsend, England

    @SkyHelpTeam hi - would like some help downgrading package as need to try and cut some costs. I'm not good on the phone though so was wondering about other communication options?

  • MARKGLEAVE8892
    MARK GLEAVE (@MARKGLEAVE8892) reported from Sunderland Bridge, England

    @SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment

  • Cat_Walker1983
    Cat Walker (@Cat_Walker1983) reported from Peterlee, England

    @SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help

  • WHG17
    Barry Cosgrave (@WHG17) reported from Whitley Bay, England

    @SkyHelpTeam I connect my sky Q box via ethernet. Sky box then says it's attached to SKY993CA Mini boxes work fine. But Sky Go doesn't. It says it can't find the box. I realise I'm not on the same network but I don't know the password for this created network. Please help.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TobyCrowTC
    TC (He/They/It) (@TobyCrowTC) reported

    @SkyUK Hey to wtf I'm trying to get broadband from you guys because it's my 1st ever flat and each time I check out it says "Technical Difficulties" but can't call your helpline because my "number isn't linked to a sky account" do you guys want customers or not?

  • TimothyDRCarr
    Tim Carr (@TimothyDRCarr) reported

    @skytv @SkyHelpTeam Sky Q random channels have picture issues, choppy and breaking up. Ch4 fur example is unwatchable. Yet ch4+1 is ok. Others on here are reporting the same issues. It’s been like it for nearly two weeks now.

  • UKDan86
    Dan (@UKDan86) reported

    @danielsjourney1 @SkyHelpTeam You are surely trolling with this post? No one can be this stupid surely. WIFI coverage will vary from house to house and walls naturally block wireless signals. You will also never get 1Gb speeds over WIFI but you will when you are hardwired with an Ethernet cable.

  • KaiMarley77
    YamYam 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@KaiMarley77) reported

    @scott21282137 @talkSPORT @SkyUK You forgot van Basten or gullitt Lool the best in Europe I'd lie down and sleep this one off 😴

  • pyroshadowborn
    pyroshadowboarn💜☠️🐗 (@pyroshadowborn) reported

    @PitchConvos @SkySports Never been a downgrade nor will it ever be West Ham ain't on United's level

  • MeriamTimur
    MeriamTimur (@MeriamTimur) reported

    @City_Chief Kevin De Bruyne’s £55 million transfer to Manchester City in 2015 is worth roughly £88 million to £94 million today when adjusted for cumulative UK inflation. Source : SkySports Well well well, somethings never changed. City and market inflation.

  • joshb0507
    Joshgafc (@joshb0507) reported

    @leythdave @SkySports @SkySportsRL The coverage is atrocious they've treated RL like **** for years. Red button is so poor

  • dollybb37
    Justine Green (@dollybb37) reported

    @danielsjourney1 @SkyHelpTeam Don’t believe them, we are in exactly the same position even with the boosters. Had 12 months of constant drop in service TV, constantly buffering when watching mini box. 5 different engineers been out. We’re going back to BT at the end of the month never had any issues with them

  • WinstonWeed
    Winston **** (@WinstonWeed) reported

    @ykyoung278 @SkySports Stupid

  • JimmyMoore12
    Jimmy Moore (@JimmyMoore12) reported

    @SkySports Already laying the groundwork for an excuse for a bad performance. Please win by 5 goals today because we all need a break from the English media negativity for a day.