Sky Outage Report in Sunderland, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Sunderland come from postal codes DH4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Gateshead, Sunderland, Newcastle upon Tyne, Boldon Colliery, Chester-le-Street, Durham, Wallsend and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Internet | |
| Sunderland |
TV | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
@SkyHelpTeam How does this work exactly? Especially given that I’ve been a loyal customer for the best part of 10 years and you took this matter out of my own hands!
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Pete Hind
(@toonpete85) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact
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Alfresko
(@Alfresko3) reported
from
Langley Park, England
@SkyUK Sky is crap. Same adverts over and over and over zzzzź.
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🏳️🌈 #ImArnieWhoAreYou? 🏳️🌈
(@ScooterRiderFMX) reported
from
Sunderland Bridge, England
@SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
@skytv @SkyHelpTeam I’ve got no satellite signal and I can’t get a engineer out until the 24th that’s over 2 weeks with no television
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peter ward
(@peteward74) reported
from
Durham, England
@SkySports Slow night for sports news tonight like as this isn’t sport.
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Kel
(@KJS97_) reported
from
Longbenton, England
@SkyUK internet been down since midday yesterday 👍🏼👍🏼👍🏼
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JFT97 Jeff Iceton
(@ICEKOP) reported
from
Peterlee, England
Oh #martintyler you ignorant prick. @SkySports sack this idiot immediately!!!
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LymphomaLad
(@SteveCoyne6) reported
from
Longbenton, England
@SkyHelpTeam could an engineer -hypothetically- move my dish to another wall of my house due to poor signal where it is?
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.
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Kevin Bee
(@KevBee83) reported
from
Sunderland, England
@SkyHelpTeam is there any issues with skymobile in sunderland area?? My service past 2/3 has been rubbish??
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Paul Jacques
(@pauljacques83) reported
from
Sunderland Bridge, England
The update to the @SkySports app is ****
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Never warched anything as staged and rehearsed as #tournamentofhouses @SkyUK #skymax such a disappointment for my kids its all american. Howay Dame Mirren. Your better than this #turnedoff
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David Peel
(@David_Peel) reported
from
South Shields, England
@SkySports Piss poor
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Norman Dempsey
(@NormanDempsey5) reported
from
South Shields, England
Did any1 else's TV skip/jump our 2nd round #EFLCup draw I heard Accrington take on Newcastle And I'm sure it was a team with R as it skipped and now the screen says tranmere Wtf @NUFC #nufc @SkySports
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Steve Kidd
(@Stevenkidd87) reported
from
Sunderland, England
@CanceloCuIture @SkySports My bad, I can’t see properly through these rose tinted glasses.
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
@SkyHelpTeam The number of times since that I’ve had members of your sales team contact me trying to get me to stay as well is ridiculous. Each time I’ve had to tell them it’s because you don’t service my new area and then you hit me with a near £100 termination charge!
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Michael Lane
(@MichaelLane15) reported
from
Seaham, England
@theawayfans Got to wait until tomorrow thanks to #skysports stupid KO time as well!
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mackem gazza
(@thedoctor_84) reported
from
Sunderland Bridge, England
@SkyHelpTeam am having signal problems. Am wondering if the current heatwave has anything to do with that or any known problems in Sunderland area
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Dan Kendal
(@Dankendal93) reported
from
Sunderland Bridge, England
@SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Thompson
(@rick_dudester) reported
@SkyUK @alibi_channel a search on the skyQ box doesn’t find Murdoch Mysteries season 15. Neither does the app. But if you look in the guide on Thursday it’s there. How many other shows am I missing by using the terrible search?
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Kaine Jackson
(@AgmnoKJ98) reported
@SkyHelpTeam This has been something happening for months. We’ve done everything and it’s still no good. Still goes down multiple times a day…
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Ellen Cowie
(@EllieMayCowie) reported
@SkyHelpTeam Any chance of an update for your many customers who are still without service and with no end in sight? Surely, it is only respectful to let all know what kind of 'incident' has been so severe as to result in weeks with no service or communication?
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some guy
(@TattooedNnerdy) reported
Watching #BUFvsKC on skysports with my VPN is so so so much better than on CBS. I've seen 2 commercials this whole game. Everytime CBS goes to commercial, sky cuts to panel with @BaldyNFL talking the game. I'll never watch football any other way than this again
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Sue McIntyre
(@SueMcIntyre70) reported
@SkyHelpTeam we have lost fibre broadband for the last 2 hours in BB7,is this a known problem
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LC
(@DoubleStarch) reported
@BarclaysFAWSL @ManCityWomen @SkySports Ref just saying **** the rules
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jodie wood
(@jodiewo70620746) reported
@SkySports Maybe because it was an appallingly bad decision, like man Utd’s goal yesterday, “big clubs” get all the decisions
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Carol
(@Carol_Power123) reported
@SkyHelpTeam my tv remote is not working sky q changed battery flashing red light then nothing can’t use tv at all
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Andrew P Smith
(@Smiffy2929) reported
@SkyHelpTeam Fibre broadband still off nearly 12 hours later. Clitheroe. Bb7. What’s the issue and why no updates?
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Mike Bladen-Blake
(@MikeBladenBlake) reported
@SkyHelpTeam I have been trying but the automated systems is preventing me from getting through. What time does customer service call and can you provide me with a number?