Sky outages and service status in Sunderland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Sunderland, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received Jun 11, 2:08 AM GMT+1.
- Internet (61%)
- TV (17%)
- Phone (17%)
- Wi-fi (6%)
The latest reports from users having issues in Sunderland come from postal codes DH4 and SR5 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 11: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Jarrow, Durham, Washington, and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 16 hours ago |
|
Newcastle upon Tyne
|
Internet | 2 days ago |
|
Newcastle upon Tyne
|
Phone | 2 days ago |
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Newcastle upon Tyne
|
Phone | 2 days ago |
|
Newcastle upon Tyne
|
Internet | 4 days ago |
|
Newcastle upon Tyne
|
Internet | 4 days ago |
Nearby cities with recent reports
6 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Victoria barry (@VictoriaBarry82) reported from Sunderland, EnglandAdding @skytv engineer to my CV My mam is self isolating for the 316th time & her tv has gone off, the sky adviser was worse than useless I’ve guided her over the phone & resolved the problem 🙌🏻🙌🏻 #selfisolatingproblem #jackofalltrades @SkyHelpTeam
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Richie Winship (@WinshipRichard) reported from Gateshead, England@SkySports stop this 🤮🤮🤮 He's statistically the worst manager in Premier league history
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Gareth wall (@waalli90) reported from North Gosforth, England@SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?
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mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England@SkyHelpTeam I messaged on Saturday about my tv signal being down. Coming and going. Thought it might have been the weather. It’s now Monday and it’s still the same. It’s cooler here today so can’t be the heat
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Slappy (@slapnuts316) reported from Washington, England@SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.
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Dr. Maurice Duffy (@TheBeakSquawks) reported from Whitley Bay, England@SkyUK kmm52592493v25028lokm I regret to say that I am looking to move my accounts as your service is appalling. Numerous call. Numerous solutions. No fixed now for months. Please send an engineer or I will change my account
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stephen trotter (@stephen26273) reported from Washington, EnglandWhy do @SkySports always get boring **** has-been footballers in the studio? That villa player who always sticks up for bruce , forgot his name , so irrelevant #nufc @NUFC
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Dean Lamb (@Chubfubbler) reported from Washington, England@SkySports That hand on the desk thing is irritating as **** like!
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Danielle Smith 💙 (@smudge79) reported from Marley Hill, England@SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?
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Chris (@ChrisNUFC4) reported from Newcastle upon Tyne, England@SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from East Rainton, England@SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@SkyHelpTeam TOLD for £3 per month on my subscription for the extra running costs what that would be! however,it costs extra to run MY Services but you’ll have massive profit, you should absorb this for your loyal customers, you’ll face customer’s terminating.23 yrs+ 4 nothing
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Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England@SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!
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Lady Molly Brooke (@Mollycutedog01) reported from Whitley Bay, EnglandI have never shouted at the tv sooooooo much @SkySports @PaulMerse - ye need to come to a game and listen to the fans petal x we know it isn’t going to be a quick fix but jeeez Divent wipe out me squad 17 players???? Someone pass me oxygen
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Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England@SkyHelpTeam Thanks, but none of the steps have worked as it drops out for a minute or two and then comes back on, usually before any diagnostic has been completed. It’s now also affecting my Sky Q box’s connectivity. Seems like a number of others are having the same problem.
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from East Rainton, England@SkyHelpTeam Yes all the devices that are connected to it are having issues
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Danielle Smith 💙 (@smudge79) reported from Marley Hill, England@SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?
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philsy (@philwalton2) reported from Gateshead, England@SkySports He's seen enough, getting beat at home to Leeds!!! God help us!! #BRUCEOUTNOW
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Alan_G_Shaw (@Alan_G_Shaw) reported from Washington, England@SkyHelpTeam morning, Sky Go not working on either Fire tablet. Tried to remove device however that doesn't seem to be available. Any ideas?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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OsG 🎧 🔊✨️ (@OldSkoolGeorge) reported@Debraneuxx @theMadridZone @SkySports They just don't know what to **** up next
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nosmh (@nosmh) reportedI still cannot understand why @F1 is allowing @appletv to destroy their product in the USA. All year the gray overlay thing has been an issue and it has still not been fixed, the commentating and pre-race is unwatchable... I have watched one race this season and it was on @SkySports via the AppleTV app, but they don't show the Sky rebroadcast on demand. I missed the race this morning and have no way to watch it. This also impacts my buying decisions going forward with Apple. As if Tim Cook and his merry band of undesirables has driven the company to a shameful place and my trust in them is gone. There is no reason for any of this. It is a matter of twisted priorities and a lack of basic reasoning skills on their end. It won't change, people will still buy this garbage so why would they care. But for me, I am done.
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Jules Carwtright (@Mabear_Cwright) reported@SkySports So rude.
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Mubarak Atwooki ✊ (@AmrishoMub) reported@travourmugisha @SkySports But you never came back
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TRAY SAVAGE (@BrightEnob29853) reported@AkintoyeFemi8 @ultimate_kombo He is a bigger journalist he has to verify his news properly before saying, not jumping on every trending issue, will skysports post something because it's trending?
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Mark Williams (@mark1984toon) reported@SuperLeague @SkySports I have watched countless football matches on sky and never once has the clock not worked, why is it week in week out while showing rugby league is the service poor and clocks never work?
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JeffAFC7🔴⚪ (@jeffAFC7) reported@GoalAlertHQ @SkySports It has never done that before
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Colin Wynter KC (@QcWynter) reportedA big thank you to @SkyUK & @SkyHelpTeam. A bolt of lightning down the side of my house blew up the insides of my broadband router yesterday at around 6pm. I was told 1-5 days. At 9.45 this morning, my new router was delivered. By any measure, that is tip top customer service.
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Matt Enderle (@Matt_Enderle) reported.@SkySports Enough with the ear-splitting EDM on the #WomensUSOpen coverage. I haven’t done nearly enough drugs to make that **** palatable.
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General_Melchett (@General_Melched) reported@SkySports So glad i don’t watch F1 anymore. It’s got **** all to do with racing anymore.