Sky Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes SR3 and SR5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, North Shields, Sunderland, Blakelaw, Gateshead, Washington, South Shields, Durham, Whitley Bay, Peterlee, Boldon Colliery, Chester-le-Street and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Wallsend |
TV | |
| North Shields |
TV | |
| Sunderland |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Darren Reeve
(@DarrenReeve7) reported
from
Sherburn Hill, England
Are you having problems with UHD @SkySports ???
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.
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Paul Noble
(@Nobbysafc) reported
from
Sunderland Bridge, England
@SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?
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James Gilhespy
(@gilhespy_james) reported
from
Seaham, England
@ian_brown_jnr @SkySports He’s been dreadful never seen him play well. Be lucky to get 15m for him
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Meryl Levington
(@EnterpriseMeryl) reported
from
Durham, England
@SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?
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philsy
(@philwalton2) reported
from
Gateshead, England
@SkySports He's seen enough, getting beat at home to Leeds!!! God help us!! #BRUCEOUTNOW
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Dr. Maurice Duffy
(@TheBeakSquawks) reported
from
Whitley Bay, England
@SkyHelpTeam I have rang/called multiple times. Your service is simply appalling...
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Harriet Walshaw
(@HarrietWalshaw) reported
from
Sunderland Bridge, England
@SkyHelpTeam we’re getting no satellite signal is this unique to us or a wider problem. Trying to phone but on hold for 20mins and counting.
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Peter Oliver
(@peteroliver18) reported
from
Washington, England
@SkyHelpTeam Hi the Internet connection is not working in the Washington area
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Jamie Douglas
(@jaydug) reported
from
Wallsend, England
Loving the coverage from @SkySports but have to say I think that was there worst production so far. Highlights just getting thrown in wherever and cameras not even catching the whole of the game . #thebbl
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stacey
(@staceyloweryy2k) reported
from
Longbenton, England
@SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!
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David Gleeson
(@dgleesonhistory) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.
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Ian
(@iramshaw) reported
from
Sacriston, England
@primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball
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Slappy
(@slapnuts316) reported
from
Washington, England
@SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.
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lee milligan
(@judgefudge75) reported
from
Wallsend, England
@SteveBP76 Aye I noticed @SkySports never covered this
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Sai Penumuru
(@sai_penumuru) reported
from
Shiremoor, England
@SkyHelpTeam @SkyUK my internet is not working 😡
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.
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Dean Lamb
(@Chubfubbler) reported
from
Washington, England
@SkySports That hand on the desk thing is irritating as **** like!
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Chris
(@lcdB0Xing) reported
from
Gateshead, England
Some softcock just been on skysports saying liverpool should go easy on villa’s youngsters. Give over with that crap
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Emily Oxley 🌻
(@em_oxley) reported
@SkyUK if you’re signed up to the Armed Forces Covenant, please teach your advisors what that means! Still charged £80 to move house when it should be free and spoken to like an idiot! #ArmedForcesCovenant @JonathanOxley25
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Ronnie Maposa
(@Rowenso) reported
@SkyHelpTeam Good morning please provide update on progress. We are still not connected. Is the outage being fixed? And when can we possibly expect connection?
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Waterloo Road Fan
(@WaterlooRdFan96) reported
@SkyHelpTeam Yes I have done & get a message saying “Broadband and Talk problems. You might not be able to get online or make/receive calls.” It’s been down since Monday! I tried calling but the queue was so long I had to hang up
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Waterloo Road Fan
(@WaterlooRdFan96) reported
@SkyHelpTeam No it doesn’t have anything after the line test. I believe the whole area are having issues with broadband, so there must be a fault
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Dead God
(@DeadKillerGod) reported
@escapist1234 @SkyHelpTeam Your internet is crap and you make customers wait 10 days to send an engineer. 3 or 4 days later it magically starts working again. Happened at least 3 times last year. Absolute garbage and never explain, apologise or offer compensation. Definitely time to leave.
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Jayne Stephenson
(@JayneBuchanan1) reported
@SkyHelpTeam slightly annoyed to say the least! Paid a premium for an engineer to come today (due to us working in the week) to fix our broadband for the second time in a month to find if the first engineer hadn’t done a bodge job in the first place this wouldn’t of occurred!!!
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🖤🕷 𝕸𝖎𝖑𝖑𝖎𝖊 🕸⛓
(@millie_booth_xx) reported
@SkyHelpTeam hi we are trying to join paramount+ through sky (we have skyQ with cinema) but it keeps telling me I’ve “tried to access the page too quickly”. Can you help?
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chris forsyth
(@cjfor007) reported
@SkyUK no Internet access between my sky q box and router. Tried self help with no joy.
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Charlie McCarthy
(@charlie_boy88) reported
@SkyHelpTeam Internet down AGAIN that’s double figures now since 13th December it is beyond a joke now!!!
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Beebs
(@BeebsNo7) reported
@skytv @SkyHelpTeam @SkyUK good morning I have been a loyal customer with U since 2012. Have an issue with Sky VIP for 18mths and still not fixed after numerous comms with U. I have 400GB in piggy bank aswell which I can't use without spending more money with Sky total rip off.