1. Home
  2. Companies
  3. Sky
  4. Sunderland
Sky

Sky outages and service status in Sunderland, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 4, 8:53 AM GMT+1.
  • 81% Internet (81%)
  • 13% Wi-fi (13%)
  • 6% Phone (6%)

The latest reports from users having issues in Sunderland come from postal codes SR5 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: North Shields, Newcastle upon Tyne, Gateshead, Chester-le-Street, Sunderland, South Shields, Durham, and Wallsend.

CityProblem TypeReport Time
North Shields Internet 2 days ago
Newcastle upon Tyne Phone 4 days ago
Gateshead TV 7 days ago
Newcastle upon Tyne Internet 9 days ago
Newcastle upon Tyne Internet 12 days ago
Newcastle upon Tyne Wi-fi 12 days ago

Nearby cities with recent reports

Newcastle upon Tyne

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • sai_penumuru
    Sai Penumuru (@sai_penumuru) reported from Shiremoor, England

    @SkyHelpTeam @SkyUK my internet is not working 😡

  • Nobbysafc
    Paul Noble (@Nobbysafc) reported from Sunderland Bridge, England

    @SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?

  • judgefudge75
    lee milligan (@judgefudge75) reported from Wallsend, England

    @SteveBP76 Aye I noticed @SkySports never covered this

  • staceyloweryy2k
    stacey (@staceyloweryy2k) reported from Longbenton, England

    @SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!

  • jaydug
    Jamie Douglas (@jaydug) reported from Wallsend, England

    Loving the coverage from @SkySports but have to say I think that was there worst production so far. Highlights just getting thrown in wherever and cameras not even catching the whole of the game . #thebbl

  • EnterpriseMeryl
    Meryl Levington (@EnterpriseMeryl) reported from Durham, England

    @SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?

  • TheBeakSquawks
    Dr. Maurice Duffy (@TheBeakSquawks) reported from Whitley Bay, England

    @SkyHelpTeam I have rang/called multiple times. Your service is simply appalling...

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.

  • slapnuts316
    Slappy (@slapnuts316) reported from Washington, England

    @SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.

  • lcdB0Xing
    Chris (@lcdB0Xing) reported from Gateshead, England

    Some softcock just been on skysports saying liverpool should go easy on villa’s youngsters. Give over with that crap

  • gilhespy_james
    James Gilhespy (@gilhespy_james) reported from Seaham, England

    @ian_brown_jnr @SkySports He’s been dreadful never seen him play well. Be lucky to get 15m for him

  • HarrietWalshaw
    Harriet Walshaw (@HarrietWalshaw) reported from Sunderland Bridge, England

    @SkyHelpTeam we’re getting no satellite signal is this unique to us or a wider problem. Trying to phone but on hold for 20mins and counting.

  • dgleesonhistory
    David Gleeson (@dgleesonhistory) reported from Newcastle upon Tyne, England

    @SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.

  • philwalton2
    philsy (@philwalton2) reported from Gateshead, England

    @SkySports He's seen enough, getting beat at home to Leeds!!! God help us!! #BRUCEOUTNOW

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.

  • iramshaw
    Ian (@iramshaw) reported from Sacriston, England

    @primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball

  • Chubfubbler
    Dean Lamb (@Chubfubbler) reported from Washington, England

    @SkySports That hand on the desk thing is irritating as **** like!

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.

  • peteroliver18
    Peter Oliver (@peteroliver18) reported from Washington, England

    @SkyHelpTeam Hi the Internet connection is not working in the Washington area

  • DarrenReeve7
    Darren Reeve (@DarrenReeve7) reported from Sherburn Hill, England

    Are you having problems with UHD @SkySports ???

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • esr32fan
    ESR32 (@esr32fan) reported

    @SkySports Welcome to the premier league in the worst possible way

  • CBabington1
    Charlie Babington 🇬🇧 (@CBabington1) reported

    Red button not working @SkySports ? App has been telling me all week the game is on the red button??

  • MrHappySquid1
    MrHappySquid (@MrHappySquid1) reported

    @SkyHelpTeam I live in Cork 🇮🇪 no internet since 4.30 online test says all ok - tried ringing you but left on hold 45 mins - any help be nice ? Thank you

  • alisonrenshaw
    Alison Renshaw (@alisonrenshaw) reported

    @SkyHelpTeam @SBillingtonfan No they won’t. Mine hasn’t been working properly since mid December and they still haven’t fixed it! I even paid to upgrade my broadband package thinking it would help *stupid*

  • MrsAA55
    MrsAA (@MrsAA55) reported

    @SkyHelpTeam Done all that hundreds of times and it just says no problem...yet it goes off all the time the router is like Blackpool illuminations flashing on and off 😡

  • Bear_Mariner
    Adam (@Bear_Mariner) reported

    @SkyHelpTeam wifi has been terrible this last few wks. LS12. Any issues I should be aware of? A lot of buffering and wifi signal dropping out

  • Michael93139770
    Michael Harkin (@Michael93139770) reported

    @leon_dave_smith @SkyHelpTeam @SkySportsPL Be nice if sky answered question instead of hiding behind private message Some help team

  • juliebee
    Julie Broadfoot • Photographer (@juliebee) reported

    @SkyHelpTeam It seems to be working again but, judging by the number of tweets, it was a widespread issue.

  • BuckeyHare
    captain buckey o’hare (@BuckeyHare) reported

    @SkyHelpTeam hi - our broadband has been down for 2-3 hours now. We’ve tried following the diagnostic, but to no avail. Is this a larger problem?

  • MrsAA55
    MrsAA (@MrsAA55) reported

    @SkyHelpTeam Stuck on an 18 month contract and you aren’t delivering the service we pay for...it’s crap