Sky Outage Report in Sunderland, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Sunderland come from postal codes SR5, SR3 and DH4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at Sky
Sky is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: North Shields, South Shields, Gateshead, Newcastle upon Tyne, Sunderland, Durham, Washington, Peterlee, Boldon Colliery, Chester-le-Street, Seaham and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 North Shields |
TV | |
| South Shields |
Internet | |
| Gateshead |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV | |
| Sunderland |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Ben Letby
(@0800BEN) reported
from
Newcastle upon Tyne, England
@EmmaB_0811 @SkyHelpTeam I had Sky broadband about 5 years ago and it was the same then. If you have Sky TV, the box goes into eco mode in the early hours which kills the wi fi connection to some devices in the house. If you turn off eco mode in settings on your sky tv box, it might solve the problem 🙏
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Karl Moon
(@NokkonWud) reported
from
Longbenton, England
Just phoned @SkyHelpTeam and, the support (once you finally get through!) as always was very good. But we are always informed of a customer survey that is to be filled in for support given by the advisor. A score of 0-8 is regarded as BAD(!) and only 9-10 is good. (1/2)
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MICHAEL WHITFIELD
(@MICKWHD) reported
from
Walker Gate, England
@SkySports Then stop broadcasting lies and start reporting the real issues with the premier league and Qatar. Your just premier league puppets with second rate pundits. No wonder I cancelled my subscription.
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Craig meldrum
(@Meldrum_10) reported
from
Gateshead, England
@SkySports Newcastle match on Main Event no crowd noise my kids have heard more bad language off me 🙀🙀🤔🤔 than they do sitting in Gallowgate end 🙈🙈
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Ḟ┍𝙖ПĶ𝒾𝙚 ✍️
(@Frankie_090) reported
from
Walker Gate, England
@StuartP55357794 @SkySports Why? Arsenal was stupid enough to pay him it and don't play him. He's given loads to Charity, children receiving life changing surgeries etc.
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Karl Moon
(@NokkonWud) reported
from
Longbenton, England
“Sorry, we’re going to have to let you go. Your CSAT score is only 8.21 out of 10 on 5848 customer survey scores received. As a result you’re not entitled to any redundancy. “ The potential skewing of 0-8 = Bad and 9-10 = Good, boggles the mind! This needs changing @SkyHelpTeam
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Paul Noble
(@Nobbysafc) reported
from
Sunderland Bridge, England
@SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?
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Paul Doolan
(@DoolanPd) reported
from
Durham, England
@SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.
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Steve M
(@Steve_Mac112) reported
from
Longbenton, England
@johnpatta I won’t be paying for it, think i’ll also cancel my @SkySports too!! #RipOff
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MICHAEL WHITFIELD
(@MICKWHD) reported
from
Longbenton, England
@SkySports Bollocks it’s down to ability. How many white people have failed? Why is always a chip o the shoulder.
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philsy
(@philwalton2) reported
from
Gateshead, England
@SkySports That's next June for ***** sake! If this **** is still about were well ******!!
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Stephen Kelly
(@stevekelly11) reported
from
Longbenton, England
Heads up to #SkySports I’m going to cancel my subscription. I don’t want to fund the #PremierLeague any more This is not the football I want to watch.
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Will
(@wjc_14) reported
from
Sunderland, England
@SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.
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gemma donohue
(@gemma_donohue16) reported
from
Dunston, England
@SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks
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Allan Brough
(@AllanBrough) reported
from
Newcastle upon Tyne, England
@cyptoon @spaniels1980 @SkySports He wasn’t spitting at the kid, he was spitting at the car. He was being goaded the idiot behind the wheel who was filming while driving.
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Wallace Mather
(@wal78) reported
from
Sunderland Bridge, England
@SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.
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Michelle Hewison
(@chellehewison) reported
from
Longbenton, England
Hey @SkyHelpTeam Are there issues with the Sky + App? Does it work with iOS 14? Trying to use it at the moment and it’s crashing with every click.
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Ethan Oneil
(@EthanOsafc) reported
from
Durham, England
@SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports
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TInt My Ride
(@TintmyRideNcl) reported
from
Longbenton, England
@SkyHelpTeam best part of 3hrs and 30 mins spent speaking to and not speaking too (calls getting left on hold) your support teams is just what I want to do on my only day off! Tech support asking for viewing card number in the side of the router #absoluteshambles still not sorted
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Peter Oliver
(@peteroliver18) reported
from
Washington, England
@SkyHelpTeam Hi the Internet connection is not working in the Washington area
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Carole Bell
(@cybell) reported
@SkyHelpTeam Pixalation on ITV Channel 103 makes viewing difficult. No problem with ITV Channel 203 (1 hour behind)
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AdamBracewell
(@AdamBracewell) reported
@SkyHelpTeam Yes, it’s all clear around it. Box has been there for a couple of years, no issues. Just didn’t want to boot this morning.
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Laura
(@Sheva8385) reported
@SkyHelpTeam my broadband has been down in NP24 since early this afternoon, and was intermittent the last 2 days. Can you sort this please
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Eloise
(@Eloise35604757) reported
@SkyHelpTeam Wifi still down, it’s 7:30pm now!!
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steve
(@stigwhoishe) reported
@SkyHelpTeam my broadband is running really slow I checked on my sky app and it says 32mbps then I checked it on my avg app and it says 6.4mbps to me it seems to be running really slow
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Edison Isaku
(@isaku_edison) reported
@SkyHelpTeam I booked an engineer and then he cancels on me last second wtf
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Lois
(@Lois47805838) reported
@SkyHelpTeam why is my broadband always so slow and quite frankly complete crap!!!! All’s u tell me is more money for booster packages or whatever but I’m paying £30 a month already for something that is so poor????
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Tom Sefton
(@seffy11) reported
@SkySports He’s so full of **** that man
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Laura
(@Sheva8385) reported
@SkyHelpTeam All checked,it's saying an issue has been found. I dont want to book an engineer if its an issue in the whole area,can you check please
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Ryan6t
(@ryan_rudman) reported
@Route1futbol @SkySports You have literally changed the quote, He didn’t say that. He said both were bad signings.