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Sky outages and service status in Sunderland, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • 38% Internet (38%)
  • 33% Phone (33%)
  • 14% Wi-fi (14%)
  • 10% TV (10%)
  • 5% Total Blackout (5%)

The latest reports from users having issues in Sunderland come from postal codes SR6 and SR5 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 10: Problems at Sky

Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Washington, Sunderland, North Shields, Gateshead, South Shields, and Chester-le-Street.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 13 days ago
Newcastle upon Tyne Internet 15 days ago
Newcastle upon Tyne Internet 15 days ago
Washington TV 18 days ago
Newcastle upon Tyne Total Blackout 20 days ago
Sunderland TV 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • Chris_p18
    Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports That's it... believe the big sam myths again. No, they weren't down and out when he took over

  • davidisageordie
    Davy (@davidisageordie) reported from Whitley Bay, England

    @SkySports Championship refs are the worst in the world. I would even want them to ref my sons U11s

  • john_rharper
    John Harper (@john_rharper) reported from Dunston, England

    Absolute joke of a system this! Clear and obvious! Get rid of this farcical VAR... or those making these awful decisions! Get rid!!! Not the first time Stuart Attwell has made an absolute shocker of a decision! Useless! #skysports #fa #ARSLEE

  • DarrenReeve7
    Darren Reeve (@DarrenReeve7) reported from Sherburn Hill, England

    Are you having problems with UHD @SkySports ???

  • linda666wharton
    Linda Wharton (@linda666wharton) reported from Ouston, England

    @SkyHelpTeam are you aware of any internet problems in DH8 please. Last 2 days have been a problem

  • pearceswan
    David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam TOLD for £3 per month on my subscription for the extra running costs what that would be! however,it costs extra to run MY Services but you’ll have massive profit, you should absorb this for your loyal customers, you’ll face customer’s terminating.23 yrs+ 4 nothing

  • MichaelLane15
    Michael Lane (@MichaelLane15) reported from Seaham, England

    @theawayfans Got to wait until tomorrow thanks to #skysports stupid KO time as well!

  • pearceswan
    David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam 2/2.paramount+ we get a limited selection, no discovery+, without our money you never be able to bring out the sky Q box,its features, WE are left behind, your answer is upgrade, we lose everything on our box, yet we have to pay another increase,

  • naps154
    Paul Naples-Hails (@naps154) reported from Wallsend, England

    @SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service

  • KrissNufc83
    Kriss (@KrissNufc83) reported from South Shields, England

    @SkyHelpTeam Hi, is there N issue with broadband in the north east? My internet has been down for over an hour

  • JLauder91
    Lauder. (@JLauder91) reported from South Shields, England

    Your pundits are ******* clowns, **** off @SkySports

  • RobiR1972
    Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam are their problems in the Newcastle upon Tyne area today, no telly, no broadband

  • _katie_c
    Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England

    @SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”

  • TrevorRidley
    Trid (@TrevorRidley) reported from Sunderland, England

    @Designer_Ross @SkyHelpTeam My contract ends next month and I’m done with them. It’s been terrible

  • Golden_Grahame
    🔴⚪🔴Grahame Smith🔴⚪🔴 (@Golden_Grahame) reported from Sunderland, England

    @safcftm2015 @SkySports Surely they arrange these things in full before the match day? I'm not totally sure why it never went ahead on sky, any ideas?

  • ChrisNUFC4
    Chris (@ChrisNUFC4) reported from Newcastle upon Tyne, England

    @SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network

  • WinshipRichard
    Richie Winship (@WinshipRichard) reported from Gateshead, England

    This lot on sky givi g it large about cabbage heed ffs He's a good bloke, He's on 1000 games, Let him have his 1000 games, He's had no money. **** off @SkySports he's got us 2nd bottom you fools. #bruceout #NUFC

  • Chris_p18
    Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports I havent said you did say that. I'm saying imagine top top players being happy working for him. But I'm not the idiot getting bought into believing the utter rubbish that the big sam managerial merrygoround creates.

  • thedoctor_84
    mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam I messaged on Saturday about my tv signal being down. Coming and going. Thought it might have been the weather. It’s now Monday and it’s still the same. It’s cooler here today so can’t be the heat

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • bradleycoombes7
    Bradley Coombes (@bradleycoombes7) reported

    Who is this idiot singing #deadlineday #skysports

  • kieren_rees
    Kieren Rees (@kieren_rees) reported

    @wozza2484 @SkySports The buffering is crap always happens when the ball flies into the box.

  • mancpunk
    Shivam Damohe (@mancpunk) reported

    @SkySports Sky Sports still milking Man United in 2026. Real journalism down the drain

  • bmunckton
    Barry Munckton (@bmunckton) reported

    @charlieldrv @SkyHelpTeam What one are you doing to it. I’ve never had a single channel freeze on Q. I’m on stream now and so far so good too. You say sky +. Which doesn’t exist anymore. Are you actually on the old white box? If so. You’re being robbed get off it and get Q installed.

  • 20times20251
    . (@20times20251) reported

    @Ikennathegr8t @SkySports Rice isn’t a 100m player and never will be Btw he ain’t better than Mbappe either

  • Bate87313Darren
    Darren Bates (@Bate87313Darren) reported

    @charlieldrv @SkyHelpTeam Have the same trouble watching sky, only get it watching the football!.

  • MadukaDukeChima
    Duke (@MadukaDukeChima) reported

    @SkySports You can't sell your crap news without United being involved. Manchester United living rent free in your head.

  • matt_hendo12
    Matt Henderson (@matt_hendo12) reported

    @BPete1970 @giggsclass1 @SkySports Quite possibly, however, id hope there'd be enough among the tourists who'd shut it down as quickly as it began.

  • Andy_Dalts
    Andrew Dalton (@Andy_Dalts) reported

    @SkyUK so many problems since switching to fibre 3 weeks ago. More time not working, than working. Can’t get through to anyone to speak to and your online support is dreadful. So disappointing, would not recommend to anyone

  • lewishutchison1
    lewis (@lewishutchison1) reported

    @SkyHelpTeam Is anyone able to help change my phone number. Phone system getting stuck and cutting me off constantly. Trying to upgrade but I can’t.