Sky outages and service status in Sunderland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Sunderland, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and TV.
- The most recent signal from this area was received Aug 16, 8:03 AM GMT+1.
- Internet (40%)
- Phone (28%)
- TV (16%)
- Total Blackout (8%)
- Wi-fi (8%)
The latest reports from users having issues in Sunderland come from postal codes SR6 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 16: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: North Shields, Newcastle upon Tyne, Sunderland, Gateshead, South Shields, Wallsend, and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 North Shields
|
Wi-fi | 9 hours ago |
|
Newcastle upon Tyne
|
Internet | 2 days ago |
|
Newcastle upon Tyne
|
Phone | 3 days ago |
|
Sunderland
|
Phone | 3 days ago |
|
Gateshead
|
Wi-fi | 3 days ago |
|
Newcastle upon Tyne
|
Internet | 3 days ago |
Nearby cities with recent reports
6 recent signals
3 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
-
Paul Frampton (@headcoverlova) reported from Bearpark, England@SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.
-
Jamie Douglas (@jaydug) reported from Wallsend, EnglandLoving the coverage from @SkySports but have to say I think that was there worst production so far. Highlights just getting thrown in wherever and cameras not even catching the whole of the game . #thebbl
-
Chris (@ChrisNUFC4) reported from Newcastle upon Tyne, England@SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network
-
Michelle Hewison (@chellehewison) reported from Whitley Bay, England@SkyHelpTeam The number of times since that I’ve had members of your sales team contact me trying to get me to stay as well is ridiculous. Each time I’ve had to tell them it’s because you don’t service my new area and then you hit me with a near £100 termination charge!
-
🔴⚪🔴Grahame Smith🔴⚪🔴 (@Golden_Grahame) reported from Sunderland, England@safcftm2015 @SkySports Surely they arrange these things in full before the match day? I'm not totally sure why it never went ahead on sky, any ideas?
-
Barry Cosgrave (@WHG17) reported from Whitley Bay, England@SkyHelpTeam I connect my sky Q box via ethernet. Sky box then says it's attached to SKY993CA Mini boxes work fine. But Sky Go doesn't. It says it can't find the box. I realise I'm not on the same network but I don't know the password for this created network. Please help.
-
rob potts (@BlueboyPotts) reported from Seaham, England@ianbohensbeta @SkyHelpTeam we have now had sky broadband since last February..and have not had one interruption to the service...much better than bt...
-
Norman Dempsey (@NormanDempsey5) reported from South Shields, EnglandDid any1 else's TV skip/jump our 2nd round #EFLCup draw I heard Accrington take on Newcastle And I'm sure it was a team with R as it skipped and now the screen says tranmere Wtf @NUFC #nufc @SkySports
-
Kriss (@KrissNufc83) reported from South Shields, England@SkyHelpTeam Hi, is there N issue with broadband in the north east? My internet has been down for over an hour
-
Paul Jacques (@pauljacques83) reported from Sunderland Bridge, EnglandThe update to the @SkySports app is ****
-
Lee Smith (@utdlee7) reported from Witton Gilbert, England@SkySports Lap of honour after beating the worst United side in 50 years. Teams still rather beat a poor United than a top class city side. Says it all.
-
David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@SkyHelpTeam Do you know I freely feel quite annoyed I’ve been a sky customer for over 23 years, I have a sky HD plus box, I’m sure my subscriptions got to where you are now, you’re giving away loads of stuff for sky Q customers i.e. discovery plus what do we get your loyal cust.
-
John Harper (@john_rharper) reported from Dunston, EnglandThere’s a clear whistle before Brighton score from the free kick. There is no reason to chalk off the goal. Hang your head in shame Lee Mason! Hang your head in shame! Appalling decision #WBABHA #skysports #premierleague
-
Graeme Shurben (@gshurben) reported from Bournmoor, EnglandHinchcliffe’s comments reaching a new low tonight!! How do #SkySports not see this!!???? He is terrible!
-
David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@SkyHelpTeam TOLD for £3 per month on my subscription for the extra running costs what that would be! however,it costs extra to run MY Services but you’ll have massive profit, you should absorb this for your loyal customers, you’ll face customer’s terminating.23 yrs+ 4 nothing
-
Harriet Walshaw (@HarrietWalshaw) reported from Sunderland Bridge, England@SkyHelpTeam we’re getting no satellite signal is this unique to us or a wider problem. Trying to phone but on hold for 20mins and counting.
-
Andrew Simpson (@AgingBull73) reported from Bearpark, England@talkSPORT Ok over 1000 fans surveyed, but where was survey taken and who did they support? Great unbiased survey. Source wasn't @SkySports was it?
-
Dan Kendal (@Dankendal93) reported from Sunderland Bridge, England@SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?
-
Richie Winship (@WinshipRichard) reported from Gateshead, England@SkySports stop this 🤮🤮🤮 He's statistically the worst manager in Premier league history
-
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
L4 (@TPybis) reported@cxdi55 @skytv @SkyHelpTeam Its got shite now anyway paying to give carra neville and Keane a pay rise news channels are repeats same story .movies crap better on Netflix and Prime .
-
Mark Carder (@Sparky_1968) reported@cxdi55 @skytv @SkyHelpTeam Hate the way companies treat loyal customers over new customers. It’s disgusting and no encouragement to stay
-
Tech Biscuit (@techbikkie) reported@SkySports coverage of championship is awful. Dreadful commentators and they put a league one game as main event. Hope they lose rights at some point #pnefc
-
Stevø (@_Steve_B_) reported@cxdi55 @skytv @SkyHelpTeam They are a joke. I was also a platinum customer, but cancelled this week and told them to stick it. Funny how they came up with better deals as soon as I asked to cancel! Too late, I’m done being robbed.
-
Patsy Clark (@p4tsyclark) reported@cxdi55 @skytv @SkyHelpTeam I hit them with rant as a customer for 16 years got the new customer package immediately, tv, bb and phone, saved £20/month and got 16gb extra, faster bb and sky tv, just quote them that and they’ll do it
-
THE CHELSEA FORUM (@TheChelseaForum) reported@TheChelseaHubs @SkySports They will be stupid to sell net very stupid
-
FireSlugs (@FireSlugs) reported@cxdi55 @skytv @SkyHelpTeam Man it's 2026, use the damn internet and find your way out of paying a load. Its not hard
-
Rusty (@FSC4W) reported@cxdi55 @skytv @SkyHelpTeam **** them and switch to a different provider.
-
THFC AJC64 (@lighty64) reported@cxdi55 @skytv @SkyHelpTeam I’ve been with sky for 32 years and due to not agreeing with something they did last year when I got 2 mobiles I have decided to leave them. I thought my tv ended next week as well but I got caught out on another call in December (my bad for not reading terms) Gigaclear £27 pm
-
Chippy (@NiftyNick4) reported@cxdi55 @skytv @SkyHelpTeam Leave, I did, went to Vodofone and have never looked back. Sky are robbing bastards