Sky outages and service status in Sunderland, England

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: North Shields, Newcastle upon Tyne, Sunderland, Gateshead, South Shields, Wallsend, and Chester-le-Street.

City	Problem Type	Report Time
North Shields	Wi-fi	1 day ago
Newcastle upon Tyne	Internet	3 days ago
Newcastle upon Tyne	Phone	4 days ago
Sunderland	Phone	4 days ago
Gateshead	Wi-fi	4 days ago
Newcastle upon Tyne	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

• 
  Noy Namo Jr. (@NoynamoJr) reported 3 minutes ago from Newcastle upon Tyne, England

  @SkyHelpTeam internet has been down for about 45 mins now. Rebooted the router and ensured all the connections are fine. Wondering if there’s a connection issue?

• 
  Dr. Maurice Duffy (@TheBeakSquawks) reported 4 minutes ago from Whitley Bay, England

  @SkyHelpTeam I have rang/called multiple times. Your service is simply appalling...

• 
  David Forrester (@shieldsbrief) reported 7 minutes ago from Gateshead, England

  @DesboTom30 @SkySports in fact given that an assault simply requires fear of violence being caused (not actual physical contact) robertson approaching in the aggressive manner that he did could easily qualify. Whatever, robertson playing the victim here is a pretty bad look.

• 
  Simon Garrity (@simon_garrity) reported 8 minutes ago from Gateshead, England

  @nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good

• 
  🏳️‍🌈 #ImArnieWhoAreYou? 🏳️‍🌈 (@ScooterRiderFMX) reported 11 minutes ago from Sunderland Bridge, England

  @SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?

• 
  Chris Parkin (@Chris_p18) reported 12 minutes ago from Gateshead, England

  @TristynClark4 @SkySports Thankfully, we'll never have to find out... thanks to top clubs not wanting to waste time and money on past it dinosaurs

• 
  peter ward (@peteward74) reported 13 minutes ago from Durham, England

  @SkySports Slow night for sports news tonight like as this isn’t sport.

• 
  rob potts (@BlueboyPotts) reported 14 minutes ago from Seaham, England

  @ianbohensbeta @SkyHelpTeam we have now had sky broadband since last February..and have not had one interruption to the service...much better than bt...

• 
  Michael Lane (@MichaelLane15) reported 19 minutes ago from Seaham, England

  @theawayfans Got to wait until tomorrow thanks to #skysports stupid KO time as well!

• 
  Katie Charles 🖤🤍 (@_katie_c) reported 20 minutes ago from Washington, England

  @SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!

• 
  john bolam (@johnbolam) reported 25 minutes ago from South Shields, England

  @SkySports @Garyfooballnut this doesn't help either

• 
  JamieEric (@DoddsJamie) reported 33 minutes ago from Washington, England

  @SkySports some1 give @jamieredknapp8 a hand shake for basically telling neville he's talking **** again !!!! What's fixing the stadium gunna do to what's going on on the pitch !!!

• 
  🖤🤍Stacey Scott🖤🤍 (@geordie_stacey) reported 34 minutes ago from Longbenton, England

  @hellblazerbiz @SkyHelpTeam I'm having the same issue.

• 
  sarah hunter (@sarahhunter25) reported 35 minutes ago from Durham, England

  @Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.

• 
  Danielle Smith 💙 (@smudge79) reported 35 minutes ago from Marley Hill, England

  @SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?

• 
  Cat Walker (@Cat_Walker1983) reported 38 minutes ago from Peterlee, England

  @SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 41 minutes ago from East Rainton, England

  @SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”

• 
  Ethan O’Neil (@EthanOsafc) reported 52 minutes ago from Durham, England

  @SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY

• 
  Rickers (@RICKERSRG) reported 54 minutes ago from South Shields, England

  What's happened to the SkySports boxing coverage? Presentation is nearly as bad as BT Sport now. Lazy ******* aren't even at the fight. Probably being petty towards Hearn and Joshua seen as its his last fight on SkySports

• 
  sarah hunter (@sarahhunter25) reported 56 minutes ago from Durham, England

  @SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Everything is a lie (@GrahamBlundell2) reported 7 minutes ago

  @AndyDunc81 @davidhoyland @SkyHelpTeam It's been moved to TV and shows half way down

• 
  Rachel Victoria Lee (@VLee2280) reported 8 minutes ago

  @SkyHelpTeam 5 phone calls and my bills are still wrong. Can anyone help or direct me to the complaints team please

• 
  hazard franq 🌍 💻| sidequests arc (@HazardKrypto) reported 11 minutes ago

  @SkySports Damn. We about to lose our best centre back

• 
  Wes Bez (@WesBez) reported 13 minutes ago

  Not again. @SkySports @NOW you are already having sound issues with the game, the sound is low now. Stuttering last week for the New Zealand tour of South Africa. Fix your issues.

• 
  A. J. A 🇬🇧 🇮🇱 🇺🇦 (@AJA85148111) reported 17 minutes ago

  @eurofootcom @SkySports Poor C**t

• 
  Countess Quilterdown. I marched. (@Quilterdown) reported 18 minutes ago

  @cxdi55 @skytv @SkyHelpTeam Technically, if your contract has ended then surely you are a "new" customer? It's something that winds me up - insurance, mobile phone etc. Contract ending then we should be treated as new customers to ensure we don't go somewhere else.

• 
  Sc4eAi (@Sc4eAi) reported 18 minutes ago

  @SkyUK is there anyone in this company that actually knows what they're doing or actually even just replies or answers and issues???

• 
  MrJEB (@jeb_mr) reported 21 minutes ago

  @SkyUK are customers going to get compensation for the outage? It has been ongoing for ages. You could give at least £5 compensation per customer.

• 
  David Young (@kjdyoung) reported 23 minutes ago

  @cxdi55 @skytv @SkyHelpTeam So cancel and start again simple

• 
  RustyRover852 (@RustyRover852) reported 24 minutes ago

  @cxdi55 @skytv @SkyHelpTeam Call them and ask " If I cancel my contract with you, how much time must pass before you consider me a new customer for re-joining?".