Sky Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes DH4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Wallsend, Sunderland, North Shields, South Shields, Chester-le-Street and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
TV | |
| Gateshead |
TV | |
| Wallsend |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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M Oxley
(@MOxley95730032) reported
from
Shiney Row, England
@SkySports Neebody gives a ****!
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Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?
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Rob
(@RobiR1972) reported
from
Walker Gate, England
@SkyHelpTeam problems connecting my Qbox when I have my Amazon echos on, have reset the connections but saying I may need a sky booster, but when echos are off the box connects, it’s starting to annoy me now, it’s been happening for a few days on and off now
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stephen trotter
(@stephen26273) reported
from
Washington, England
Why do @SkySports always get boring **** has-been footballers in the studio? That villa player who always sticks up for bruce , forgot his name , so irrelevant #nufc @NUFC
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Adding @skytv engineer to my CV My mam is self isolating for the 316th time & her tv has gone off, the sky adviser was worse than useless I’ve guided her over the phone & resolved the problem 🙌🏻🙌🏻 #selfisolatingproblem #jackofalltrades @SkyHelpTeam
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stephen trotter
(@stephen26273) reported
from
Washington, England
@SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC
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JamesHunter
(@JamesLaurence_) reported
from
Gateshead, England
@SkyHelpTeam any update on the low fell connection outage? Thanks :)
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Noy Namo Jr.
(@NoynamoJr) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam internet has been down for about 45 mins now. Rebooted the router and ensured all the connections are fine. Wondering if there’s a connection issue?
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Chris Parkin
(@Chris_p18) reported
from
Gateshead, England
@TristynClark4 @SkySports I havent said you did say that. I'm saying imagine top top players being happy working for him. But I'm not the idiot getting bought into believing the utter rubbish that the big sam managerial merrygoround creates.
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MARK GLEAVE
(@MARKGLEAVE8892) reported
from
Sunderland Bridge, England
@SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment
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Simon Garrity
(@simon_garrity) reported
from
Gateshead, England
@nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@SkySportsPL @SkySports Alan smith 1 of the worst pundits awful
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Alan T
(@MrTeaPot1986) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam All good this end, hope it’s all well at yours and that’s not a problem. Just thought I’d let you know incase it wasn’t flagged up anywhere. Take care
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Gareth wall
(@waalli90) reported
from
North Gosforth, England
@SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?
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Chris Parkin
(@Chris_p18) reported
from
Gateshead, England
@TristynClark4 @SkySports Thankfully, we'll never have to find out... thanks to top clubs not wanting to waste time and money on past it dinosaurs
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CycleTourLeader
(@cycletourleader) reported
from
Witton Gilbert, England
@SkySports Total disrespect for #NHS & other #frontlineworkers coming out with a stupid excuse like that. #Footballers don’t know what running on empty really is.
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Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?
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Rob
(@RobiR1972) reported
from
Walker Gate, England
@SkyHelpTeam is their a internet problem in Newcastle upon Tyne, mines not on today again
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Rob
(@RobiR1972) reported
from
Walker Gate, England
@SkyHelpTeam are their problems in the Newcastle upon Tyne area today, no telly, no broadband
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Cat Walker
(@Cat_Walker1983) reported
from
Peterlee, England
@SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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rachel
(@rachel_aka_lamb) reported
Looks like I’m not only one having issues @SkyHelpTeam @SkyUK and all I see is u telling ppl to reset their internet. Have u thought it may actually be ur end if multiple ppl are saying there’s summat wrong with their WiFi #skybroadband
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Darren Olivier
(@DazzaRPD) reported
@SkyHelpTeam good day, please advise why no network connection in the SO23 area? Is there a #broadband outage?
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Jeff Stevenson
(@ukcomic) reported
@steven_stock @SkySports Good luck to him ! It leaves a bad taste when he came up with all that loyalty and integrity stuff but at the end of the day his family life comes first. If he wasn’t a good coach we wouldn’t be unhappy about him going . I have to say he looks extremely stressed and embarrassed
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Miss Beales
(@CBealesTeach) reported
Had no wifi for nearly two weeks. Sub par service @SkyHelpTeam. Fingers crossed the engineer will sort it tomorrow. It’s not as though I need to work from home at any point… oh.
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Mark Hankin
(@8gzd8k76nM) reported
@MissySJR @SkyHelpTeam Its a domestic broadband product so if you rely on it for work you should either pay for a business broadband product that comes with the relevant SLAs or you should suck it up and face the fact you have to go into the office if its down like you did before covid
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Wowitsgotime
(@wowitsgotime) reported
@atrupar Tell @SkySports to cancel all football coverage.
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Jane Meek
(@JaneMeek7) reported
@SkyHelpTeam My 88 year old mother with a history of falls was scheduled to have her phone/internet service installed on November 22nd. She lives alone and is reliant on Carelink to support her in an emergency. The engineer did not turn up - no further date given. Help!
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sarah mustoe
(@special5757) reported
@SkyHelpTeam It’s more than disappointing, the service has been awful and especially since I switched, the Wi-Fi is so bad my entire months data on my phone has been used due to lack of internet which I now have to pay extra for, while you keep money for a service you aren’t providing
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mckenzie
(@mckenzi98700450) reported
@SkyHelpTeam is there any reason as too why my latency with my sky broadband is constantly stuck at 250+ and will not get any lower it never used to be like this when I first got it but now it’s everyday all day 250+
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Andy Wilkins
(@andywilkins24) reported
Second night on the bounce I’ve tried to do some work and #SkyInternet has gone down on me without reason or explanation. Why is my family paying good money when we’re constantly let down on by a poor service? @SkyHelpTeam