Sky

Sky Outage Report in Sunderland, England

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The latest reports from users having issues in Sunderland come from postal codes SR5, SR3, DH4 and SR4.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Sunderland, England 01/15/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Whitley Bay, Sunderland, Durham, Newcastle upon Tyne, North Shields, South Shields, Gateshead, Washington, Peterlee, Boldon Colliery, Chester-le-Street, Seaham and Wallsend.

Loading map, please wait...
City Problem Type Report Time
United KingdomWhitley Bay TV
United KingdomSunderland Internet
United KingdomDurham TV
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNorth Shields TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • gemma_donohue16 gemma donohue (@gemma_donohue16) reported from Dunston, England

    @SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks

  • wjc_14 Will (@wjc_14) reported from Sunderland, England

    @SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.

  • TintmyRideNcl TInt My Ride (@TintmyRideNcl) reported from Longbenton, England

    @SkyHelpTeam best part of 3hrs and 30 mins spent speaking to and not speaking too (calls getting left on hold) your support teams is just what I want to do on my only day off! Tech support asking for viewing card number in the side of the router #absoluteshambles still not sorted

  • Frankie_090 Ḟ┍𝙖ПĶ𝒾𝙚 ✍️ (@Frankie_090) reported from Walker Gate, England

    @StuartP55357794 @SkySports Why? Arsenal was stupid enough to pay him it and don't play him. He's given loads to Charity, children receiving life changing surgeries etc.

  • EthanOsafc Ethan Oneil (@EthanOsafc) reported from Durham, England

    @SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports

  • No9Legends Graham Townsley (@No9Legends) reported from Whitley Bay, England

    @DiscoDaveToon Good lad, if we want to make a stand then not just going for those @premierleague but we should also cancel @SkySports subscription. Only way change happens #premierleaguecorrupt

  • MICKWHD MICHAEL WHITFIELD (@MICKWHD) reported from Longbenton, England

    @SkySports Bollocks it’s down to ability. How many white people have failed? Why is always a chip o the shoulder.

  • philwalton2 philsy (@philwalton2) reported from Gateshead, England

    @SkySports That's next June for ***** sake! If this **** is still about were well ******!!

  • NokkonWud Karl Moon (@NokkonWud) reported from Longbenton, England

    “Sorry, we’re going to have to let you go. Your CSAT score is only 8.21 out of 10 on 5848 customer survey scores received. As a result you’re not entitled to any redundancy. “ The potential skewing of 0-8 = Bad and 9-10 = Good, boggles the mind! This needs changing @SkyHelpTeam

  • Meldrum_10 Craig meldrum (@Meldrum_10) reported from Gateshead, England

    @SkySports Newcastle match on Main Event no crowd noise my kids have heard more bad language off me 🙀🙀🤔🤔 than they do sitting in Gallowgate end 🙈🙈

  • stevekelly11 Stephen Kelly (@stevekelly11) reported from Longbenton, England

    Heads up to #SkySports I’m going to cancel my subscription. I don’t want to fund the #PremierLeague any more This is not the football I want to watch.

  • chellehewison Michelle Hewison (@chellehewison) reported from Longbenton, England

    Hey @SkyHelpTeam Are there issues with the Sky + App? Does it work with iOS 14? Trying to use it at the moment and it’s crashing with every click.

  • Steve_Mac112 Steve M (@Steve_Mac112) reported from Longbenton, England

    @johnpatta I won’t be paying for it, think i’ll also cancel my @SkySports too!! #RipOff

  • Cosseycj Chris Cossey (@Cosseycj) reported from Wallsend, England

    @SkySports @SkySportsPL what do I need to do to cancel my sky sports subscription? no point having it if #nufc are not going to be shown at all, @premierleague

  • AllanBrough Allan Brough (@AllanBrough) reported from Newcastle upon Tyne, England

    @cyptoon @spaniels1980 @SkySports He wasn’t spitting at the kid, he was spitting at the car. He was being goaded the idiot behind the wheel who was filming while driving.

  • NokkonWud Karl Moon (@NokkonWud) reported from Longbenton, England

    Just phoned @SkyHelpTeam and, the support (once you finally get through!) as always was very good. But we are always informed of a customer survey that is to be filled in for support given by the advisor. A score of 0-8 is regarded as BAD(!) and only 9-10 is good. (1/2)

  • MICKWHD MICHAEL WHITFIELD (@MICKWHD) reported from Walker Gate, England

    @SkySports Then stop broadcasting lies and start reporting the real issues with the premier league and Qatar. Your just premier league puppets with second rate pundits. No wonder I cancelled my subscription.

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    Awful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday

  • DoolanPd Paul Doolan (@DoolanPd) reported from Durham, England

    @SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.

  • blyth_mike Mike Blythe (@blyth_mike) reported from Longbenton, England

    @gazzaflint1971 @SkySports Awful again today.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • lourodge Louise (@lourodge) reported

    @SkyHelpTeam Why does my SkyQ box refuse to stay connected to the internet for the last few weeks. Nothing has changed and I have to try and reconnect 3 or 5 times every time I try to turn the TV on. It is infuriating. Please help.

  • mikebromham Mike (@mikebromham) reported

    @pert_brian @Jace_Gillson @SkySports Nobody really interested in City. Doesnt drive clicks. Hated adored never ignored

  • Kamara2R Jeff_kamara2 (@Kamara2R) reported

    @SkyHelpTeam I’m I getting a refund for this joke of a WiFi am I getting my money back on my broadband that I can’t use you’re getting cancelled, I have never seen a firm provider like youse!!! Feel back in the Stone Age

  • Criddlar Alex Craddock (@Criddlar) reported

    @SkyUK is something wrong with broadband in Nottingham area? Ive had download speeds of 1.5 mbps for several hours but your health check still says there are no issues

  • garybees10 Gary BFC (@garybees10) reported

    @SkyHelpTeam @ChrisAJPips Thursday dont rush yourseves you have no problem taking my money on time every month

  • Rachel_5891 Rachel Pattinson (@Rachel_5891) reported

    @SkyUK any update on when the issue with incorrect time showing on sky+ boxes?

  • juliebrenn45 Jules Brenn (@juliebrenn45) reported

    @AlexPorter67 @SkyUK Eee never🤔

  • OliverSmith92 SmithsDisco (@OliverSmith92) reported

    Dear @SkySports, stop moving our fixtures to stupid dates. Sincerely, #NFFC

  • KierenLittle1 Kieren Little (@KierenLittle1) reported

    @SkyUK Is there a problem your side the time is not correct and not turned back 1hr to GMT time, have reset sky box but still hasn't changed.

  • BrightLouise Brighty68 ⚽⚫⚪⚽ (@BrightLouise) reported

    @SkyHelpTeam Wait for a call back and could take 48 hours. Newcastle glass support team are looking at a fix...another day/night gone by....