Sky Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes SR5, SR3, DH4 and SR4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Whitley Bay, Sunderland, Durham, Newcastle upon Tyne, North Shields, South Shields, Gateshead, Washington, Peterlee, Boldon Colliery, Chester-le-Street, Seaham and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Whitley Bay |
TV | |
| Sunderland |
Internet | |
| Durham |
TV | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| North Shields |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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joseph mains
(@mainsey8) reported
from
Washington, England
Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam how can I get a call back from customer service. Every time I call there’s a 20+ min wait
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam To cancel so online chat isn’t available
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@theinsidernufc I love the quality of pundits pulled to give opinion on @nufc from @skysports. @BeIN_sports @talkSPORT when this goes through they will be so sick and confused down south
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gary beadle
(@beadleg01) reported
from
Sunderland, England
@SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.
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Daniel Sleeth
(@danielsleeth) reported
from
Dunston, England
@SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately
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ⵣ Salem | ⵙⴰⵍⵎ
(@sabzmzm) reported
from
Walker Gate, England
Called @SkyHelpTeam about the shit internet, and they basically told me it is what it is
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Wez
(@W3z) reported
from
Sunderland Bridge, England
@SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.
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Alan
(@alsandal39) reported
from
Whickham, England
@SkyHelpTeam I have already signed in to see what is offered, I am being offered BT sport at an extra £25 per month on top of the £28 I already pay for Sky Sports as a thanks for being a customer for nearly 15 years whereas a new sports customer gets them both for £35 per month
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Allan Williams™
(@iamAfrosamurai) reported
from
Newcastle upon Tyne, England
Whoever is doing the sound on the @SkySportsF1 Testing: Story So Far program needs to sort the levels out, seriously. Two days now of very Testing audio.... Lip syncing out too, mics not working. Unless it's a work experiencer, then I'm afraid they're fired! #SkyF1 @SkyHelpTeam
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Paul
(@Paul14boss) reported
from
Newcastle upon Tyne, England
@LittleHenryD @SkySports Awful news a young lad too
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ً
(@iEddsyy) reported
from
Durham, England
@ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports No shit
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OfficialMickTee
(@Tullic) reported
from
Chester-le-Street, England
@SkyHelpTeam is there another problem with Sky emails. Cant access it with password!
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot
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Allan Williams™
(@iamAfrosamurai) reported
from
Newcastle upon Tyne, England
I'm sure @Eurosport_UK is the most useless channel going. Recorded @dakar highlights only for it to record the overrunning Snooker. So, download the highlights program on my @SkyHelpTeam Q box, only for it to be the same overrunning Snooker program. Its ridiculous really, #cancel
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Neil Jeffs
(@Jethrotoolio) reported
from
Whitley Bay, England
@jimbergfeld1 @Ando87NUFC @CampbellLennon @SkySports @NSpares He doesn’t hate ******* and drink....that’s his problem really.
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Sally Crossley
(@sallyopr) reported
from
Cleadon, England
@SkyHelpTeam please can someone help me with my account, when I try online it says I need to call Sky for my request however I don’t fall under the urgent requests category to call so I can’t call. Thank you
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Darren Short
(@daz26172) reported
from
Sunderland, England
@SkySports Against all of the money they have made & the whole picture of the situation everyone is in...... they need to get a grip on reality this type of media is what feeds the negativity in the world of football. Never mind what you might loose be grateful for what you have
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Veterans Response CIC
(@VeteransR) reported
from
Sacriston, England
@SkySports As a sky customer are you refunding the sky sports fee to your customers as the main reason I subscribe is for football there for the contract is now nil & void 🤔
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Perry
(@Tomp29193) reported
@SkyHelpTeam I'm bored of being fobbed off by your staff in truth. I have had 1 helpful engineer (who admitted most engineers bodge job - always good to know) & 1 helpful advisor. The rest have been crap or attempted to make me pay more money. Its just a absolute embarassment.
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chichicho
(@chichicho_9) reported
@SkyUK Fix the internet. ****'s been going on and off every five minutes for days now. I got **** **** to do, for *** sake.
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Ronni
(@RonniRoberts) reported
@SkyHelpTeam Everything has been check and all is fine this is your end not ours. We have been told it was the router and we would get a new one and nothing. Fix it.
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Carlo Lourenco
(@celourenco) reported
@SkyHelpTeam Well what about your customers paying you for a service that is substandard and then not getting their calls or service restored ? @Ofcom should be taking this matter more seriously.
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katiepowell
(@katielovees) reported
@SkyHelpTeam Hi we are getting the message “We are having problems contacting Sky” on PS5. Uninstalled rebooted and still not working, help?
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Callum wright
(@Callumw76551316) reported
@SkyHelpTeam Fix the **** wifi
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🏴JAG #FBIW
(@johnarwelgriff) reported
@SkyHelpTeam Just this one. Been on the phone to your guys and he suggested it might be the HD issue? Never had the problem before though. We have full Sky Sports package
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Michelle Ní
(@ndshewonderswhy) reported
@SkyHelpIreland @SkyHelpTeam Hi, having a problem with dropping Internet. Paying far too much for this to be happening as frequently as it does. What can be done to stop this happening?
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Bob best
(@Phillipk18Best) reported
@SkyHelpTeam Done the full test and called the number that promised to be direct to support. But still on hold 25 minutes later, as usual. All I want from sky is tv and broadband that works. But instead supplied below par equipment. Mini boxes as hot spots they can’t even connect to them
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chichicho
(@chichicho_9) reported
@SkyHelpTeam I'm paying for the internet to go down ever five minutes? Why? Fix the internet.