1. Home
  2. Companies
  3. Sky
  4. Sunderland
Sky

Sky outages and service status in Sunderland, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Sunderland, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Aug 11, 1:07 AM GMT+1.
  • 46% Internet (46%)
  • 31% TV (31%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)

The latest reports from users having issues in Sunderland come from postal codes SR6 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, Sunderland, Gateshead, and Jarrow.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 11 hours ago
Newcastle upon Tyne Total Blackout 3 days ago
Chester-le-Street TV 4 days ago
Newcastle upon Tyne Internet 6 days ago
Newcastle upon Tyne Total Blackout 7 days ago
Newcastle upon Tyne TV 8 days ago

Nearby cities with recent reports

Newcastle upon Tyne

4 recent signals

11 hours ago
Chester-le-Street

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • WHG17
    Barry Cosgrave (@WHG17) reported from Whitley Bay, England

    @SkyHelpTeam I connect my sky Q box via ethernet. Sky box then says it's attached to SKY993CA Mini boxes work fine. But Sky Go doesn't. It says it can't find the box. I realise I'm not on the same network but I don't know the password for this created network. Please help.

  • MOxley95730032
    M Oxley (@MOxley95730032) reported from Shiney Row, England

    @SkySports Neebody gives a ****!

  • JamesLaurence_
    JamesHunter (@JamesLaurence_) reported from Gateshead, England

    @SkyHelpTeam any update on the low fell connection outage? Thanks :)

  • MurthaOfficial
    Stephen ‘Murf’ Murtha 🍥 #GolfMates (@MurthaOfficial) reported from Newcastle upon Tyne, England

    @SkyUK is there a mobile coverage problem in Newcastle?

  • KrissNufc83
    Kriss (@KrissNufc83) reported from South Shields, England

    @SkyHelpTeam Hi, is there N issue with broadband in the north east? My internet has been down for over an hour

  • smudge79
    Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?

  • VictoriaBarry82
    Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Adding @skytv engineer to my CV My mam is self isolating for the 316th time & her tv has gone off, the sky adviser was worse than useless I’ve guided her over the phone & resolved the problem 🙌🏻🙌🏻 #selfisolatingproblem #jackofalltrades @SkyHelpTeam

  • pauljacques83
    Paul Jacques (@pauljacques83) reported from Sunderland Bridge, England

    The update to the @SkySports app is ****

  • RobiR1972
    Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam problems connecting my Qbox when I have my Amazon echos on, have reset the connections but saying I may need a sky booster, but when echos are off the box connects, it’s starting to annoy me now, it’s been happening for a few days on and off now

  • gre3ny6
    John Green Jr (@gre3ny6) reported from Washington, England

    @SkyHelpTeam why can’t I forward spam text messages to 7726 like you can with every other network ?

  • scotty8461
    Bob Scott (@scotty8461) reported from Shiremoor, England

    @SkyHelpTeam good evening I am a skyq VIP customer I think I have mistakenly signed up to an HD TRIAL how can I cancel please

  • tempersmith
    shaun smith (@tempersmith) reported from Gateshead, England

    @SkySportsPL @SkySports Alan smith 1 of the worst pundits awful

  • WinshipRichard
    Richie Winship (@WinshipRichard) reported from Gateshead, England

    @SkySports stop this 🤮🤮🤮 He's statistically the worst manager in Premier league history

  • JLauder91
    Lauder. (@JLauder91) reported from South Shields, England

    Your pundits are ******* clowns, **** off @SkySports

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.

  • linda666wharton
    Linda Wharton (@linda666wharton) reported from Ouston, England

    @SkyHelpTeam are you aware of any internet problems in DH8 please. Last 2 days have been a problem

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    What a lovely woman at @SkyHelpTeam #valueteam on the phone today . Very pleasant and kept me as a customer . Give that woman a pay rise 👍 📺

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.

  • David_Peel
    David Peel (@David_Peel) reported from South Shields, England

    @SkySports Piss poor

  • MrJamesCCC
    Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @SkyHelpTeam Thanks, but none of the steps have worked as it drops out for a minute or two and then comes back on, usually before any diagnostic has been completed. It’s now also affecting my Sky Q box’s connectivity. Seems like a number of others are having the same problem.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RedSoxDaveUK
    Dave Squires (@RedSoxDaveUK) reported

    @SkySports coverage of Vini / Arsenal is just embarrassing. They are literally wetting themselves for him to stay at Madrid. Never seen so much coverage of a team having reported interest in a player and little more.

  • NicoJohnson75
    Nico (@NicoJohnson75) reported

    @SkyHelpTeam I have given up on your AI online help system! No mobile signal in the BH19 area for weeks. Hundreds of residents complaining. Support worker here needing to make phone calls to keep clients safe, I cannot get through to you for any support! Help!

  • Hezeb91
    Bronx Nation 🏆 (@Hezeb91) reported

    @eurofootcom @SkySports What a horrible injury prone team

  • brdman1972
    Bimal Desai 💙 (@brdman1972) reported

    @SkyUK why is my tv freezing during adverts. I did a software reset which helped for a few days. Now the problem is back

  • Oakley1980
    Oakley 🃏 (@Oakley1980) reported

    @SkySports He will never give up… unless it’s a contract.

  • LOUlSB2B
    louis (@LOUlSB2B) reported

    @SkyHelpTeam i’ve got a new iPhone and activated the eSim but when i’m trying to get my old number back it’s saying i’ve got 2 active SIMs? i’ve rang up customer service and they’ve told me to leave sky then rejoin and that will get rid of the old sim? why can’t you just do it?

  • okiTwits
    O-O-P (@okiTwits) reported

    Jose Mourinho has revealed he was offered the chance to succeed Sir Alex Ferguson at Manchester United in 2013, but turned it down because he had already given his word to Chelsea, according to @SkySports! Loyalty to Chelsea above everything else. Imagine how different Premier League history would look if Jose had taken that job instead of coming back home to Stamford Bridge.

  • ashby_tim
    me (@ashby_tim) reported

    @neilTheMagpie @SkySports They make money off reaction, of course they're going to do it. And when Neil retweets it, they're making even more money. Best thing you can do is ignore it, don't give it any interaction. Because the more they get, the more they do it. And our fans are awful for getting upset

  • kirsty1912
    Kirsty (@kirsty1912) reported

    @SkySports rubbish service yet again! Remind me why I pay for this crap?! Mid match and I get kicked off!

  • chloechristmas_
    Chloe (@chloechristmas_) reported

    @NetflixUK @SkyUK We’re paying double on our Netflix. It won’t let me cancel / combine them into one through sky?