1. Home
  2. Companies
  3. Sky
  4. Sunderland
Sky

Sky outages and service status in Sunderland, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • 38% Internet (38%)
  • 33% Phone (33%)
  • 14% Wi-fi (14%)
  • 10% TV (10%)
  • 5% Total Blackout (5%)

The latest reports from users having issues in Sunderland come from postal codes SR6 and SR5 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Washington, Sunderland, North Shields, Gateshead, South Shields, and Chester-le-Street.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 15 days ago
Newcastle upon Tyne Internet 16 days ago
Newcastle upon Tyne Internet 17 days ago
Washington TV 20 days ago
Newcastle upon Tyne Total Blackout 22 days ago
Sunderland TV 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • CompaneroDave
    David (@CompaneroDave) reported from Wallsend, England

    @SkyHelpTeam hi - would like some help downgrading package as need to try and cut some costs. I'm not good on the phone though so was wondering about other communication options?

  • KevBee83
    Kevin Bee (@KevBee83) reported from Sunderland, England

    @SkyHelpTeam is there any issues with skymobile in sunderland area?? My service past 2/3 has been rubbish??

  • lcdB0Xing
    Chris (@lcdB0Xing) reported from Gateshead, England

    Some softcock just been on skysports saying liverpool should go easy on villa’s youngsters. Give over with that crap

  • tomcowey
    Tommy (@tomcowey) reported from Walker Gate, England

    @stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.

  • stephen26273
    stephen trotter (@stephen26273) reported from Washington, England

    @SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC

  • HarrietWalshaw
    Harriet Walshaw (@HarrietWalshaw) reported from Sunderland Bridge, England

    @SkyHelpTeam we’re getting no satellite signal is this unique to us or a wider problem. Trying to phone but on hold for 20mins and counting.

  • MrJamesCCC
    Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @SkyHelpTeam Thanks, but none of the steps have worked as it drops out for a minute or two and then comes back on, usually before any diagnostic has been completed. It’s now also affecting my Sky Q box’s connectivity. Seems like a number of others are having the same problem.

  • toonpete85
    Pete Hind (@toonpete85) reported from Newcastle upon Tyne, England

    @SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact

  • staceyloweryy2k
    stacey (@staceyloweryy2k) reported from Longbenton, England

    @SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!

  • LeeJarraHackle
    Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame

  • johnbolam
    john bolam (@johnbolam) reported from South Shields, England

    @SkySports @Garyfooballnut this doesn't help either

  • pauljacques83
    Paul Jacques (@pauljacques83) reported from Sunderland Bridge, England

    The update to the @SkySports app is ****

  • PaulWiywill
    Paul Wilson (@PaulWiywill) reported from Walker Gate, England

    @sir_craigdevine @SkySports I think he should bugger off and retire. Mitro should have been booked for a big tough lad he went down for nowt.

  • iramshaw
    Ian (@iramshaw) reported from Sacriston, England

    @primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball

  • JLauder91
    Lauder. (@JLauder91) reported from South Shields, England

    Your pundits are ******* clowns, **** off @SkySports

  • naps154
    Paul Naples-Hails (@naps154) reported from Wallsend, England

    @SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service

  • AgingBull73
    Andrew Simpson (@AgingBull73) reported from Bearpark, England

    @talkSPORT Ok over 1000 fans surveyed, but where was survey taken and who did they support? Great unbiased survey. Source wasn't @SkySports was it?

  • NormanDempsey5
    Norman Dempsey (@NormanDempsey5) reported from South Shields, England

    Did any1 else's TV skip/jump our 2nd round #EFLCup draw I heard Accrington take on Newcastle And I'm sure it was a team with R as it skipped and now the screen says tranmere Wtf @NUFC #nufc @SkySports

  • JamesLaurence_
    JamesHunter (@JamesLaurence_) reported from Gateshead, England

    @SkyHelpTeam any update on the low fell connection outage? Thanks :)

  • pearceswan
    David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam /3 you are NOT looking after your loyal customers, we should be able to access Paramount+ discovery+ no extra cost on mobile devices IE iPad,galaxy note, computer, I’m sure you’ll be able to do this easily, verify customer’s as you can in sky go

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ImLunaHey
    luna (@ImLunaHey) reported

    gotta love calling @SkyUK about an outage only to be told i can’t find out if there’s an outage unless my name is on the bill even though im asking about the postcode and not an address. they then refuse to transfer me to anyone higher up or give me any reference number for the call. 🙃

  • saintsmith80
    Saintsmith80 (@saintsmith80) reported

    @SkyUK keep bothering to change my broadband maybe sort out your channels first like @SkySports plus channel. Why offer games on red button if matches just keep stop/starting. Very poor

  • efcbigdunc
    Ross (@efcbigdunc) reported

    @Kings_Canyon_ @SkySports Tbh the players we've had come in are either promising (Hackney Rohl George). proven (Norgaard Grealish). point to prove (Johnson AMN) so on that basis I think it was good but we left ourselves short in areas so that makes it a bad window overall.

  • Jason_Kavanagh
    Jason309 (@Jason_Kavanagh) reported

    @paulkavanagh89 @SkySports Only cause I've never rated him ha

  • charlieldrv
    Charlotte (@charlieldrv) reported

    @Welshade @SkyHelpTeam @SkySports Same here. 3 times ours jumped back. Continuously buffered/froze and then left with a blurry picture. Absolute shambles of a service

  • Aedicule
    Andy Williams 🔴⚪️ 😇 (@Aedicule) reported

    @eurofootcom @markmcadamtv @SkySports This one is perplexing because he played for Southampton a few seasons ago & was awful. I just can’t see how he’s improved now

  • LiamKing07
    AFCKingy (@LiamKing07) reported

    @SkySports Looking at this awful list really reminds me how much of a bargain Declan Rice was. Only one worth his fee

  • muke2nd
    mukerem (@muke2nd) reported

    @SkySports Look at all of these **** players on the list except declan ****** Rice. It's not biased it's a fact that he's the only 100 million player that looks like a steal. a bargain. David moyes said declan rice was worth more than 150 million, and he's proved right.

  • Steveeholmes
    Stephen E Holmes (@Steveeholmes) reported

    @SkySports that green screen is ***€ing terrible! Like watching the weatherman

  • _MukhtarYusuf
    Mukhtar Yusuf (@_MukhtarYusuf) reported

    Very poor service from @dpd_courierhelp today. Driver didn’t ring the doorbell then claimed I wasn’t in. Customer service was dismissive when I asked to make a complaint. @SkyHelpTeam you should consider how delivery partners reflect on your service.