Sky Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes SR5, SR3, DH4 and SR4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Washington, Wallsend, South Shields, Sunderland, Durham, Newcastle upon Tyne, Whitley Bay, North Shields, Gateshead, Peterlee, Boldon Colliery, Chester-le-Street and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Washington |
TV | |
| Wallsend |
TV | |
| South Shields |
TV | |
| Sunderland |
TV | |
| Durham |
Internet | |
| Wallsend |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Paul
(@Paul14boss) reported
from
Newcastle upon Tyne, England
@LittleHenryD @SkySports Awful news a young lad too
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Wez
(@W3z) reported
from
Sunderland Bridge, England
@SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.
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joseph mains
(@mainsey8) reported
from
Washington, England
Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later
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Craig Stewart
(@CraigJStewart89) reported
from
Sunderland, England
@SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks
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Nigel Simpson
(@S1mpson) reported
from
Durham, England
@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@theinsidernufc @NUFCgallowgate This constant comparison is boring. I never had issue with Bruce getting job @SkySports it’s what I expect from ownership & their ambition. But hoping we may now have owners that are ambitious & want NUFC to be it’s best. In which case we would need to change.
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Neil Jeffs
(@Jethrotoolio) reported
from
Whitley Bay, England
@jimbergfeld1 @Ando87NUFC @CampbellLennon @SkySports @NSpares He doesn’t hate ******* and drink....that’s his problem really.
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Darren Short
(@daz26172) reported
from
Sunderland, England
@SkySports Against all of the money they have made & the whole picture of the situation everyone is in...... they need to get a grip on reality this type of media is what feeds the negativity in the world of football. Never mind what you might loose be grateful for what you have
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot
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Rosco
(@Peterross83) reported
from
Sunderland, England
@SkySports Damn!
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports No shit
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ⵣ Salem | ⵙⴰⵍⵎ
(@sabzmzm) reported
from
Walker Gate, England
Called @SkyHelpTeam about the shit internet, and they basically told me it is what it is
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@theinsidernufc I love the quality of pundits pulled to give opinion on @nufc from @skysports. @BeIN_sports @talkSPORT when this goes through they will be so sick and confused down south
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ً
(@iEddsyy) reported
from
Durham, England
@ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf
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Graeme Gilroy
(@wirehype) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !
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Sally Crossley
(@sallyopr) reported
from
Cleadon, England
@SkyHelpTeam please can someone help me with my account, when I try online it says I need to call Sky for my request however I don’t fall under the urgent requests category to call so I can’t call. Thank you
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gary beadle
(@beadleg01) reported
from
Sunderland, England
@SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gg Gg
(@GgGg67418190) reported
@SkyUK Sky has got to be the worst broadband provider out there all they do is prey on dumb and elderly. My grandma was getting 7mbps for 32 a month fkn disgrace of a company. If sky ever goes down that's when I become an alcohol from celebrating
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Pauline
(@PurplePauline) reported
@SkyHelpTeam I have seen many people online saying they are now getting ITVX on their SkyQ box. I have rebooted and refreshed apps many times but is not showing on my box. Please help.
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Gg Gg
(@GgGg67418190) reported
@Jaym7t5 @SkyUK @brianlcook3 Good mate guarantee u havnt regret it. I now get 137 to 157 mbps for 32 a month sky could never I was getting 7mbps for £32 yes sky prey on the elderly and dumb
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Paul
(@8gzd8k76nM) reported
@bill_fyfe @SkyHelpTeam Thats how it be when you rely on a domestic service to work
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Derek Lee
(@lothos) reported
@OpenreachHelp installed FTTP for @BTCare at my house on Saturday, but three days later my @SkyHelpTeam broadband is still active. Was told by BT my Sky account would get closed down automatically, and at install was told it would deactivate at midnight. Who owns resolving this?
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Susan Maxwell Harrogate
(@srossy21) reported
Two people working from home for different businesses with no internet since 2am and @skybroadband @SkyHelpTeam saying the soonest they can come out is Thursday! So I expect they will pay for loss of income then ??? Rubbish service!
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Mark Davies
(@MarksJournal) reported
@SkyHelpTeam Service interruption started Sunday morning until 11am. Monday from 8-10am and today 8am onwards. Earliest engineer availability is tomorrow. Poor service.
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VintageSmeeton
(@SmeetonPhil) reported
@SkyHelpTeam your service has been poor over the last few weeks dropping in and out but the last few days it’s been awful Ka6 area trying to book an engineer online not working. Checker flips from seeing a problem to no problem, now says there’s an outage. Really poor service atm
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Rhys
(@PriceSadler) reported
@SkyUK Shame the actual product is terrible. Constant dropping even if wired directly to the router. Changing to Jurassic Fibre ASAP
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olivia
(@olivialouise_94) reported
@SkyHelpTeam … get a package offered in January. Haven’t had the offer charged yet, been charged my old bill amount. Called 3 times and no one is aware of the offer. No notes and no help what so ever. Absolutely useless. Why is it so hard? 🙃