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Sky outages and service status in Sunderland, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jun 1, 8:12 PM GMT+1.
  • 62% Internet (62%)
  • 31% TV (31%)
  • 8% Wi-fi (8%)

The latest reports from users having issues in Sunderland come from postal codes DH4 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 3: Problems at Sky

Sky is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Durham, Washington, Wallsend, and North Shields.

CityProblem TypeReport Time
Sunderland Internet 2 days ago
Sunderland TV 7 days ago
Newcastle upon Tyne Internet 9 days ago
Newcastle upon Tyne Internet 9 days ago
Newcastle upon Tyne Internet 9 days ago
Durham TV 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • HarrietWalshaw
    Harriet Walshaw (@HarrietWalshaw) reported from Sunderland Bridge, England

    @SkyHelpTeam we’re getting no satellite signal is this unique to us or a wider problem. Trying to phone but on hold for 20mins and counting.

  • geordie_stacey
    🖤🤍Stacey Scott🖤🤍 (@geordie_stacey) reported from Longbenton, England

    @hellblazerbiz @SkyHelpTeam I'm having the same issue.

  • Chris_p18
    Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports I havent said you did say that. I'm saying imagine top top players being happy working for him. But I'm not the idiot getting bought into believing the utter rubbish that the big sam managerial merrygoround creates.

  • David_Peel
    David Peel (@David_Peel) reported from South Shields, England

    @SkySports Piss poor

  • MARKGLEAVE8892
    MARK GLEAVE (@MARKGLEAVE8892) reported from Sunderland Bridge, England

    @SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment

  • MickDeNarco1892
    Mick De Narco FC (@MickDeNarco1892) reported from Blakelaw, England

    With all the empty seats do you think the camera man could move lower down the stand 2nd half @SkySports?

  • gre3ny6
    John Green Jr (@gre3ny6) reported from Washington, England

    @SkyHelpTeam why can’t I forward spam text messages to 7726 like you can with every other network ?

  • EnterpriseMeryl
    Meryl Levington (@EnterpriseMeryl) reported from Durham, England

    @SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?

  • sessionar08
    lee smith (@sessionar08) reported from South Shields, England

    @SkySports If it was a Liverpool player doing that challenge the stupid two faced **** would say it a missed challenge... Never even touched the wolves player. Any how **** off united won a game they should of lost hahaha get ******

  • EthanOsafc
    Ethan O’Neil (@EthanOsafc) reported from Durham, England

    @SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY

  • tomcowey
    Tommy (@tomcowey) reported from Walker Gate, England

    @stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.

  • naps154
    Paul Naples-Hails (@naps154) reported from Wallsend, England

    @SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬

  • TrevorRidley
    Trid (@TrevorRidley) reported from Whitley Bay, England

    @Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently

  • ScooterRiderFMX
    🏳️‍🌈 #ImArnieWhoAreYou? 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?

  • RICKERSRG
    Rickers (@RICKERSRG) reported from South Shields, England

    What's happened to the SkySports boxing coverage? Presentation is nearly as bad as BT Sport now. Lazy ******* aren't even at the fight. Probably being petty towards Hearn and Joshua seen as its his last fight on SkySports

  • TrevorRidley
    Trid (@TrevorRidley) reported from Sunderland, England

    @Designer_Ross @SkyHelpTeam My contract ends next month and I’m done with them. It’s been terrible

  • KrissNufc83
    Kriss (@KrissNufc83) reported from South Shields, England

    @SkyHelpTeam Hi, is there N issue with broadband in the north east? My internet has been down for over an hour

  • staceyloweryy2k
    stacey (@staceyloweryy2k) reported from Longbenton, England

    @SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!

  • PaulWiywill
    Paul Wilson (@PaulWiywill) reported from Walker Gate, England

    @sir_craigdevine @SkySports I think he should bugger off and retire. Mitro should have been booked for a big tough lad he went down for nowt.

  • headcoverlova
    Paul Frampton (@headcoverlova) reported from Bearpark, England

    @SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • nikkitbh
    nikki.🧡 (@nikkitbh) reported

    why is the sky sports app so crap? telling me i have a problem with my connection and yet every other steaming app on my phone is working fine on both wifi and 4g. 😑 i just wanna watch indycar qualifying 😭 #SkySports

  • zjonesyy
    Nathan Jones (@zjonesyy) reported

    @SkySports Horrible kit for a horrible club

  • tipmiddle
    paul cockin (@tipmiddle) reported

    @SkyHelpTeam customer service is horrendous

  • Mrfrye88
    MrFrye88 (@Mrfrye88) reported

    @hey_noble @theMadridZone @SkySports The minimum time had been played. What's the problem.

  • vella_vision
    @ (@vella_vision) reported

    @SkyFootball @SkySports A bad omen

  • andrewsk1nner
    Andrew Skinner (@andrewsk1nner) reported

    @SkyUK you really need to sort your act out where it comes to customer service. 27 years and treated absolutely disgustingly, phone staff are shocking and I’ve spoken to double digit numbers of them. What’s the exec complaint process please??

  • precinoti
    Tubosun Falowo (@precinoti) reported

    @__Mainoo37 @goodbadftblpod Not so much about what I believe or what my expectations for my club are. Every fan of any top team must believe and expects that their club wins the league every season. But Scholes and his buddies are not having these discussions as fans rather as ex- footballers and professional pundits. Their professional opinions are viewed as credible, insightful, critical analysis though sometimes subjective to millions football fans who see them as legends of the game and their POV must be from a subject matter experts with logical perspective. Arteta and Arsenal are the only team in the top 6 ( Liverpool and Mancity have lost their managers and key players) that has been competing for the last 4 seasons, not in any form of transition, semi rebuild or full rebuild process. Winning the league was not a fluke but an outcome of a 5/6 years project broken down in phases. The next phase for the team is to dominate the league, retain their title and win domestic and European titles. That Scholes can start making predictions in June 2 is not only delusional but clownish. He can as well just go to Talksports and Skysports and start doing like some of their clown pundits and say outlandish stuff just to generate revenue.

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported

    @SkyHelpTeam your Customer support for Broadband is awful. How do I get a copy of the call please?

  • ralphmilne
    stan ogden (@ralphmilne) reported

    @BoboafcIsaacs @SkyFootball @SkySports This idiot had the last laugh after all

  • sloth_sloman
    Scott (@sloth_sloman) reported

    @SkyHelpTeam is it worth switching my phone from physical sim to eSIM? No matter where I go in my town I get no signal and no 4g….. either that or can I have info on getting out of this awful signal contract