1. Home
  2. Companies
  3. Sky
  4. Sunderland
Sky

Sky outages and service status in Sunderland, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Apr 6, 6:59 PM GMT+1.
  • 59% Internet (59%)
  • 18% TV (18%)
  • 14% Wi-fi (14%)
  • 9% Phone (9%)

The latest reports from users having issues in Sunderland come from postal codes SR5 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: North Shields, Newcastle upon Tyne, Gateshead, Chester-le-Street, Sunderland, South Shields, and Durham.

CityProblem TypeReport Time
North Shields Internet 5 days ago
Newcastle upon Tyne Phone 8 days ago
Gateshead TV 11 days ago
Newcastle upon Tyne Internet 12 days ago
Newcastle upon Tyne Internet 16 days ago
Newcastle upon Tyne Wi-fi 16 days ago

Nearby cities with recent reports

North Shields

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • RobiR1972
    Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam are their problems in the Newcastle upon Tyne area today, no telly, no broadband

  • JamesLaurence_
    JamesHunter (@JamesLaurence_) reported from Gateshead, England

    @SkyHelpTeam any update on the low fell connection outage? Thanks :)

  • TheBeakSquawks
    Dr. Maurice Duffy (@TheBeakSquawks) reported from Whitley Bay, England

    @SkyHelpTeam I have rang/called multiple times. Your service is simply appalling...

  • WHG17
    Barry Cosgrave (@WHG17) reported from Whitley Bay, England

    @SkyHelpTeam I connect my sky Q box via ethernet. Sky box then says it's attached to SKY993CA Mini boxes work fine. But Sky Go doesn't. It says it can't find the box. I realise I'm not on the same network but I don't know the password for this created network. Please help.

  • peteward74
    peter ward (@peteward74) reported from Durham, England

    @SkySports Slow night for sports news tonight like as this isn’t sport.

  • gre3ny6
    John Green Jr (@gre3ny6) reported from Washington, England

    @SkyHelpTeam why can’t I forward spam text messages to 7726 like you can with every other network ?

  • stephen26273
    stephen trotter (@stephen26273) reported from Washington, England

    @SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC

  • waalli90
    Gareth wall (@waalli90) reported from North Gosforth, England

    @SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?

  • KevBee83
    Kevin Bee (@KevBee83) reported from Sunderland, England

    @SkyHelpTeam is there any issues with skymobile in sunderland area?? My service past 2/3 has been rubbish??

  • KJS97_
    Kel (@KJS97_) reported from Longbenton, England

    @SkyUK internet been down since midday yesterday 👍🏼👍🏼👍🏼

  • WinshipRichard
    Richie Winship (@WinshipRichard) reported from Gateshead, England

    @SkySports stop this 🤮🤮🤮 He's statistically the worst manager in Premier league history

  • MurthaOfficial
    Stephen ‘Murf’ Murtha 🍥 #GolfMates (@MurthaOfficial) reported from Newcastle upon Tyne, England

    @SkyUK is there a mobile coverage problem in Newcastle?

  • beatts_70safc
    Steve Beattie (@beatts_70safc) reported from Little Lumley, England

    @77jonnytabs @SkySports They are playing better under Johnson, but as I said awful league

  • sessionar08
    lee smith (@sessionar08) reported from South Shields, England

    @SkySports If it was a Liverpool player doing that challenge the stupid two faced **** would say it a missed challenge... Never even touched the wolves player. Any how **** off united won a game they should of lost hahaha get ******

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah

  • BlueboyPotts
    rob potts (@BlueboyPotts) reported from Seaham, England

    @ianbohensbeta @SkyHelpTeam we have now had sky broadband since last February..and have not had one interruption to the service...much better than bt...

  • thedoctor_84
    mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am having signal problems. Am wondering if the current heatwave has anything to do with that or any known problems in Sunderland area

  • Keeeeegurrnnnnn
    KK (@Keeeeegurrnnnnn) reported from Newcastle upon Tyne, England

    @SkySports @SkySportPrem The commentary is kkkin terrible. #BHANEW

  • jaydug
    Jamie Douglas (@jaydug) reported from Wallsend, England

    Loving the coverage from @SkySports but have to say I think that was there worst production so far. Highlights just getting thrown in wherever and cameras not even catching the whole of the game . #thebbl

  • john_rharper
    John Harper (@john_rharper) reported from Dunston, England

    There’s a clear whistle before Brighton score from the free kick. There is no reason to chalk off the goal. Hang your head in shame Lee Mason! Hang your head in shame! Appalling decision #WBABHA #skysports #premierleague

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Owacali
    Owacali (@Owacali) reported

    @FabrizioRonald0 @SkySports Arsenal has a record of giving historical records to others, yet they forget to give themselves. What a poor team.

  • usher_anne
    Anne Usher (@usher_anne) reported

    @SkyHelpTeam @jozefthemad Why are you cSHUTTING DOWN MANY OF OUR CHANELS……..TO MAKE US PAY TO WATCH THEM THE TELLY WAS FREE IN MY DAY……..NOT ANYMORE. THANKS TO GREEDY SKY…….EVERYTHING IS A ON .NOT ALL ON A BLOODY APP TO FOR US TO PAY TO WATCH……… PAYING FOR A LICENCE TO WATCH ******* CRAP

  • gazh81
    Gazh 81 (@gazh81) reported

    @SkySportsGolf @SkySports Does Rory support arsenal?!!

  • Joolsie2
    Jujumac (@Joolsie2) reported

    @culturaldude @SkySports Agreed! It's bad

  • swallow_da7074
    CasualFan9992 (@swallow_da7074) reported

    Only @SkySportsGolf @SkySports could ruin the masters… Never ending adverts already. Get the ads ****** off you *****!

  • jonnyGTFC
    JONNY UTM 🏳️🏴🏳️🏴🇬🇧 (@jonnyGTFC) reported

    @Zuffa_Boxing @SkySports Yea no one watching that **** bro.

  • BruceDevlin
    Bruce Devlin (@BruceDevlin) reported

    @ParamountPlusUK @SkyHelpTeam Seems they can’t help, so as it was with your platform and on an iPhone and no option to cancel, can’t you help? There’s only a record of it via @AmazonUK with again no option to cancel.

  • userha77
    j (@userha77) reported

    Has anyone seen the leaders on @SkySports @TheMasters awful coverage

  • bradfordbantam
    Tony Christie (@bradfordbantam) reported

    @SkySportsBoxing @SkySports **** fight dont rate dubois at all better fighters out there

  • Julian2017124
    julian (@Julian2017124) reported

    Sky update March situation has now escalated to obviously CISAS however in the meantime I left a fair but honest review on Trustpilot about my experience. Jason from @skytv / @SkyHelpTeam replied with an apology, but I don’t accept it. Saying “sorry” means nothing if Sky still refuses to fix the actual problem. The core issue is simple! after nearly 6 years of loyalty (since 17 August 2020), Sky reset my Gold VIP status to Silver over a 24-day gap. SKY ASKED me to withdraw my previous CISAS complaint in good faith after the December 2024 billing dispute. I did exactly that. I then returned just 24 days later and agreed a new 24-month Sky Stream contract at £60 per month. I was never told that my previous tenure would vanish and everything would reset. Had I known, it would almost certainly have influenced my decision to rejoin. Or at least I could’ve made a better and more informed decision rather than a ill informed decision #SkyVIP #SkyComplaint #CISAS