Sky

Sky Outage Report in Sunderland, England

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The latest reports from users having issues in Sunderland come from postal codes SR5, SR3, DH4 and SR4.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Sunderland, England 01/18/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Whitley Bay, Sunderland, Durham, Newcastle upon Tyne, North Shields, South Shields, Gateshead, Washington, Peterlee, Boldon Colliery, Chester-le-Street, Seaham and Wallsend.

Loading map, please wait...
City Problem Type Report Time
United KingdomWhitley Bay TV
United KingdomSunderland Internet
United KingdomDurham TV
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNorth Shields TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • CraigJStewart89 Craig Stewart (@CraigJStewart89) reported from Sunderland, England

    @SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx

  • OohAwful Kirst (@OohAwful) reported from Sunderland Bridge, England

    @SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?

  • paultkelly_ Paul Kelly (@paultkelly_) reported from Walker Gate, England

    @SkyHelpTeam can’t login getting error 288 have tried chrome and edge

  • pennas17 carlpennington (@pennas17) reported from Gateshead, England

    @SkySports Idiot not even 2m

  • Tdal1369 Anthony A Dalzell (@Tdal1369) reported from Washington, England

    @SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date

  • MrsLou_R Louise Ross (@MrsLou_R) reported from Sunderland, England

    @SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?

  • wirehype Graeme Gilroy (@wirehype) reported from Newcastle upon Tyne, England

    @SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !

  • No9Legends Graham Townsley (@No9Legends) reported from Whitley Bay, England

    @theinsidernufc @NUFCgallowgate This constant comparison is boring. I never had issue with Bruce getting job @SkySports it’s what I expect from ownership & their ambition. But hoping we may now have owners that are ambitious & want NUFC to be it’s best. In which case we would need to change.

  • Woodysimon1987 Woody (@Woodysimon1987) reported from Gateshead, England

    @JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...

  • TemporaryCarpet Jason the Furloughed 🇪🇺 (@TemporaryCarpet) reported from Gateshead, England

    @SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.

  • emi_rowe Emily Rowe (@emi_rowe) reported from Newcastle upon Tyne, England

    @SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔

  • Peterross83 Rosco (@Peterross83) reported from Sunderland, England

    @SkySports Damn!

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man

  • S1mpson Nigel Simpson (@S1mpson) reported from Durham, England

    @BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays

  • beadleg01 gary beadle (@beadleg01) reported from Sunderland, England

    @SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.

  • tracycyprus Tracy Maudsley (@tracycyprus) reported from Birtley, England

    @SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)

  • Paul14boss Paul (@Paul14boss) reported from Newcastle upon Tyne, England

    @LittleHenryD @SkySports Awful news a young lad too

  • emi_rowe Emily Rowe (@emi_rowe) reported from Newcastle upon Tyne, England

    @SkyHelpTeam my WiFi is not working (again!). In Newcastle upon Tyne. Tried connection diagnosis and no luck ..

  • TimBellhouse Tim Bellhouse (@TimBellhouse) reported from Dunston, England

    @SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • c_m0sh SimoS (@c_m0sh) reported

    @SkySportsPL @SkySports Stupid challenge, No need for that, Fulham were on top and his stupidity will cost them the 3 points

  • azzanorts1991 Aaron Norton (@azzanorts1991) reported

    @SkySportsPL @SkySports Never a red

  • ohdannymayor mason yaw (@ohdannymayor) reported

    @SkySportsPL @SkySports ▬▬▬.◙.▬▬▬ ═▂▄▄▓▄▄▂ ◢◤ █▀▀████▄▄▄▄◢◤ █▄ █ █▄ ███▀▀▀▀▀▀▀╬ ◥█████◤ ══╩══╩═ ╬═╬ ╬═╬ ╬═╬ ╬═╬ Just Dropped Down To Say ╬═╬ ╬═╬ London is Blue ╬═╬☻/ ╬═╬/▌ ╬═╬/ \

  • ManeyGlen Glen_Maney_Talks_Chelsea (@ManeyGlen) reported

    When I listen to Jamie Carragher,I can't help but think he's never seen footage of himself playing.Definitely knows more about spitting at 14 year olds than football.If SKY really do support equality can't spit the dog be replaced by ANY player of colour? @SkySportsPL @SkySports

  • LouisDavo_ L (@LouisDavo_) reported

    @__ForeverUTD @SakandNell1 @SkySports Anyone’s better then martial hes terrible

  • oldsongsnew oldsongsnew (@oldsongsnew) reported

    @SkySports Never a penalty.

  • jamesmurphy0100 James Murphy (@jamesmurphy0100) reported

    @PercykPringle @SkySports you support liverpool and arsenal, give your head a wobble.

  • sharcoghlan Sharyn (@sharcoghlan) reported

    @SkyHelpTeam No I have three movies that I can’t down load to rent?

  • pyr3xhuncho َ (@pyr3xhuncho) reported

    @AFCJohn10 @SkySports i mean you a awful side

  • d_j_b1975 Dylan Brown (@d_j_b1975) reported

    @SkyHelpTeam Hi, broadband issue discovered. Online assistant done. Telephone assistance impossible due to wait time (1hr 30mins) Next steps? Thanks