Sky Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes SR5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, North Shields, Sunderland, Blakelaw, Gateshead, Washington, South Shields, Durham, Whitley Bay, Peterlee, Boldon Colliery, Chester-le-Street and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Wallsend |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Simon Garrity
(@simon_garrity) reported
from
Gateshead, England
@nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good
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Rob
(@RobiR1972) reported
from
Walker Gate, England
@SkyHelpTeam problems connecting my Qbox when I have my Amazon echos on, have reset the connections but saying I may need a sky booster, but when echos are off the box connects, it’s starting to annoy me now, it’s been happening for a few days on and off now
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Noy Namo Jr.
(@NoynamoJr) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam internet has been down for about 45 mins now. Rebooted the router and ensured all the connections are fine. Wondering if there’s a connection issue?
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stephen trotter
(@stephen26273) reported
from
Washington, England
@SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC
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Rob
(@RobiR1972) reported
from
Walker Gate, England
@SkyHelpTeam are their problems in the Newcastle upon Tyne area today, no telly, no broadband
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Rob
(@RobiR1972) reported
from
Walker Gate, England
@SkyHelpTeam is their a internet problem in Newcastle upon Tyne, mines not on today again
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JamesHunter
(@JamesLaurence_) reported
from
Gateshead, England
@SkyHelpTeam any update on the low fell connection outage? Thanks :)
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CycleTourLeader
(@cycletourleader) reported
from
Witton Gilbert, England
@SkySports Total disrespect for #NHS & other #frontlineworkers coming out with a stupid excuse like that. #Footballers don’t know what running on empty really is.
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Alan T
(@MrTeaPot1986) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam All good this end, hope it’s all well at yours and that’s not a problem. Just thought I’d let you know incase it wasn’t flagged up anywhere. Take care
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Adding @skytv engineer to my CV My mam is self isolating for the 316th time & her tv has gone off, the sky adviser was worse than useless I’ve guided her over the phone & resolved the problem 🙌🏻🙌🏻 #selfisolatingproblem #jackofalltrades @SkyHelpTeam
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Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?
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Andrew Simpson
(@AgingBull73) reported
from
Bearpark, England
@talkSPORT Ok over 1000 fans surveyed, but where was survey taken and who did they support? Great unbiased survey. Source wasn't @SkySports was it?
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stephen trotter
(@stephen26273) reported
from
Washington, England
Why do @SkySports always get boring **** has-been footballers in the studio? That villa player who always sticks up for bruce , forgot his name , so irrelevant #nufc @NUFC
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Gareth wall
(@waalli90) reported
from
North Gosforth, England
@SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?
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Chris Parkin
(@Chris_p18) reported
from
Gateshead, England
@TristynClark4 @SkySports Thankfully, we'll never have to find out... thanks to top clubs not wanting to waste time and money on past it dinosaurs
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MARK GLEAVE
(@MARKGLEAVE8892) reported
from
Sunderland Bridge, England
@SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment
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Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@SkySportsPL @SkySports Alan smith 1 of the worst pundits awful
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M Oxley
(@MOxley95730032) reported
from
Shiney Row, England
@SkySports Neebody gives a ****!
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Cat Walker
(@Cat_Walker1983) reported
from
Peterlee, England
@SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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The Whinging Warrior 👩🦽➡️
(@Over50AndFrumpy) reported
@SkyHelpTeam Still having problems connecting to BT users using my mobile & landline. This has been over a week now. BT have checked and said Sky issue. When will it be resolved as getting really miffed now.
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cherry
(@cexac_) reported
@SkyHelpTeam I’ve spoken to your team countless times and I’m extremely unhappy that I placed an order for TV and Internet on the 22nd May and I still have no internet. Your phone colleagues don’t care. I’m tempted to cancel all mobile and TV and find a completely new provider.
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Dr Dave Boyd
(@DudesterRecords) reported
@SkyHelpTeam SkyQ box constantly disconnecting from WiFi. Tested and working absolutely fine with high speed on other devices. Tried wired connection, updating firmware, hard reset of all devices - same issue. Customer service don’t seem to care. Considering cancelling.
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Jay Fitzpatrick
(@jfitzpatrick_90) reported
@SkyHelpTeam what is going on with the phone signal this week? It’s been absolutely terrible wherever I’ve been, in places that is usually fine
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Ricky Moate
(@rickymoate) reported
@SophyRidgeSky Do all you can to highlight the issues at #swfc? The more people really know what's going on with this useless dictator of an owner we have the better! The #efl won't help so we as fans must take action. #ChansiriOut @SkySports
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Fabrizio Ronemano
(@BigPapaRone) reported
@SkyHelpTeam you’re wifi is terrible, keeps losing internet connection despite receiving a new hub only a week ago
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Drew Peecoq
(@peecoq) reported
@SkyHelpTeam ordered in April got it 104 days later. So body is *************** as well as taking my money for a **** service.
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Sweet Pugilism
(@DreamsR4Real999) reported
@EverythingBoxi2 Boxxer will probably go back to there pre skysports deal of doing Tournament style shows with lesser names - which were similar to prizefighter. Less cost more action would probably suit iplayer down to the ground.
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Camilla Sally Louise Latham
(@CamillaLatham30) reported
Not sure what’s going on but when downloading a tv show that is available on sky it says failed no subscription? @SkyHelpTeam it’s never happened before until recently? It does eventually work but not sure if it’s an error at your end?
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Richard Parker
(@VanderBike1) reported
Wow, had a call from one of your “agents” with regard to contract expiring and renewing. Aggressive sales technique, rude, and everything someone who’s been with Sky 23 years didn’t expect. Recorded at my end and I feel more inclined to cancel than renew. @SkyHelpTeam