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Sky outages and service status in Sunderland, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Apr 14, 6:55 PM GMT+1.
  • 57% Internet (57%)
  • 19% TV (19%)
  • 10% Wi-fi (10%)
  • 10% Phone (10%)
  • 5% Total Blackout (5%)

The latest reports from users having issues in Sunderland come from postal codes SR5 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 15: Problems at Sky

Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Wallsend, Washington, Newcastle upon Tyne, Sunderland, North Shields, Gateshead, Chester-le-Street, South Shields, and Durham.

CityProblem TypeReport Time
Wallsend Internet 1 day ago
Washington Phone 1 day ago
Newcastle upon Tyne Total Blackout 3 days ago
Sunderland Internet 3 days ago
North Shields Internet 9 days ago
Newcastle upon Tyne Phone 11 days ago

Nearby cities with recent reports

Wallsend

1 recent signals

1 day ago
Washington

1 recent signals

1 day ago
Newcastle upon Tyne

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • tempersmith
    shaun smith (@tempersmith) reported from Gateshead, England

    @SkySportsPL @SkySports Alan smith 1 of the worst pundits awful

  • DoddsJamie
    JamieEric (@DoddsJamie) reported from Washington, England

    @SkySports some1 give @jamieredknapp8 a hand shake for basically telling neville he's talking **** again !!!! What's fixing the stadium gunna do to what's going on on the pitch !!!

  • WHG17
    Barry Cosgrave (@WHG17) reported from Whitley Bay, England

    @SkyHelpTeam I connect my sky Q box via ethernet. Sky box then says it's attached to SKY993CA Mini boxes work fine. But Sky Go doesn't. It says it can't find the box. I realise I'm not on the same network but I don't know the password for this created network. Please help.

  • _katie_c
    Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England

    @SkyHelpTeam Is there any update on when this issue will be resolved. I've had to use a days annual leave for today as I'm unable to work from home with no Internet?

  • davidisageordie
    Davy (@davidisageordie) reported from Whitley Bay, England

    @SkySports Championship refs are the worst in the world. I would even want them to ref my sons U11s

  • LeeJarraHackle
    Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    @SkySports work with the Mp and help small businesses #lies #greed Shame on you all

  • tomcowey
    Tommy (@tomcowey) reported from Walker Gate, England

    @stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.

  • EthanOsafc
    Ethan O’Neil (@EthanOsafc) reported from Durham, England

    @SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY

  • cycletourleader
    CycleTourLeader (@cycletourleader) reported from Witton Gilbert, England

    @SkySports Total disrespect for #NHS & other #frontlineworkers coming out with a stupid excuse like that. #Footballers don’t know what running on empty really is.

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam Yes all the devices that are connected to it are having issues

  • utdlee7
    Lee Smith (@utdlee7) reported from Witton Gilbert, England

    @SkySports Lap of honour after beating the worst United side in 50 years. Teams still rather beat a poor United than a top class city side. Says it all.

  • linda666wharton
    Linda Wharton (@linda666wharton) reported from Ouston, England

    @SkyHelpTeam are you aware of any internet problems in DH8 please. Last 2 days have been a problem

  • johnbolam
    john bolam (@johnbolam) reported from South Shields, England

    @SkySports @Garyfooballnut this doesn't help either

  • dgleesonhistory
    David Gleeson (@dgleesonhistory) reported from Newcastle upon Tyne, England

    @SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.

  • pearceswan
    David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam Do you know I freely feel quite annoyed I’ve been a sky customer for over 23 years, I have a sky HD plus box, I’m sure my subscriptions got to where you are now, you’re giving away loads of stuff for sky Q customers i.e. discovery plus what do we get your loyal cust.

  • RICKERSRG
    Rickers (@RICKERSRG) reported from South Shields, England

    What's happened to the SkySports boxing coverage? Presentation is nearly as bad as BT Sport now. Lazy ******* aren't even at the fight. Probably being petty towards Hearn and Joshua seen as its his last fight on SkySports

  • staceyloweryy2k
    stacey (@staceyloweryy2k) reported from Longbenton, England

    @SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah

  • smudge79
    Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?

  • ChrisNUFC4
    Chris (@ChrisNUFC4) reported from Newcastle upon Tyne, England

    @SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • youngdeacon17
    Williams V (@youngdeacon17) reported

    @holu_soji @SkySports @Kingsleymaximo I used to think so many of our fans here do too much. But since the beginning of this reason, I support whatever our fans do because we have taken so much from other fan bases. We are not even toxic enough going by the hands we have been dealt with.

  • timeforbedfolks
    Fossey Bear (@timeforbedfolks) reported

    @bbqbobs These imbeciles wouldn't know a foul if you put it in a pot for them? They are redefining foul play yet they never played the game themselves! Brobery comes into the category of Skipp getting his head split open yet no one was sent off! They are a complete joke! @SkySports

  • Davyred7
    Red 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Davyred7) reported

    @RikkiClarke81 @SkySports He was absolutely spot on. You can't challenge properly, part of the reason you're probably going down.

  • BrightAtuhaire1
    Brill 🇺🇬 (@BrightAtuhaire1) reported

    @SkySports **** you sky news

  • itsadogslife88
    It’s a dog’s life. Woof 👍🐶 (@itsadogslife88) reported

    @SkySports Slow news day @SkySports ? This joke has been around for decades 🤦🤦

  • 1972_rickyb
    Rick (@1972_rickyb) reported

    @jayemm_ely @ForFarkesSakeV2 @SkySports Shut up you stupid idiot.

  • izzyflowfilmz
    Tobi Sangotola (@izzyflowfilmz) reported

    @addiecrowns @SkySports There is nothing bad it's one of the gains for fans who spend so much to the stadium to see a match.

  • happy_jack67
    BehindBlueEyes (@happy_jack67) reported

    @SkyUK quite possibly the worst experience ever. Paid for gigafast and so far a nightmare. Engineers Wednesday and Thursday and still disconnecting every 20 mins - avoid at all costs #sky #skytv #skybroadband

  • zapaz66
    zapaz (@zapaz66) reported

    Carrick crying on @SkySports The worst decision he has ever seen. Lol. Short memory. Remember the sending off and penalty they were gifted against Palace.

  • mattflack90
    Stato (@mattflack90) reported

    @Mr_OKane_ @ChunkyTHFC @SkySports sorry i thought this whole argument was on the fact that it should have been a yellow if your trying to say that it should have been a RED? then yes were done because there isnt a decimal of a percentage chance that the decision for that incident is a straight red