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Sky outages and service status in Sunderland, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Sunderland, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 20, 8:20 PM GMT+1.
  • 58% Internet (58%)
  • 25% TV (25%)
  • 17% Wi-fi (17%)

The latest reports from users having issues in Sunderland come from postal codes DH4 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 21: Problems at Sky

Sky is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Washington, Wallsend, North Shields, Gateshead, and Chester-le-Street.

CityProblem TypeReport Time
Newcastle upon Tyne TV 14 hours ago
Newcastle upon Tyne Wi-fi 5 days ago
Newcastle upon Tyne Internet 7 days ago
Newcastle upon Tyne Internet 8 days ago
Newcastle upon Tyne Internet 9 days ago
Newcastle upon Tyne TV 15 days ago

Nearby cities with recent reports

Newcastle upon Tyne

3 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • tomcowey
    Tommy (@tomcowey) reported from Walker Gate, England

    @stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.

  • linda666wharton
    Linda Wharton (@linda666wharton) reported from Ouston, England

    @SkyHelpTeam are you aware of any internet problems in DH8 please. Last 2 days have been a problem

  • Chris_p18
    Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports Thankfully, we'll never have to find out... thanks to top clubs not wanting to waste time and money on past it dinosaurs

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    Never warched anything as staged and rehearsed as #tournamentofhouses @SkyUK #skymax such a disappointment for my kids its all american. Howay Dame Mirren. Your better than this #turnedoff

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”

  • MrTeaPot1986
    Alan T (@MrTeaPot1986) reported from Newcastle upon Tyne, England

    @SkyHelpTeam All good this end, hope it’s all well at yours and that’s not a problem. Just thought I’d let you know incase it wasn’t flagged up anywhere. Take care

  • Dankendal93
    Dan Kendal (@Dankendal93) reported from Sunderland Bridge, England

    @SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?

  • gre3ny6
    John Green Jr (@gre3ny6) reported from Washington, England

    @SkyHelpTeam why can’t I forward spam text messages to 7726 like you can with every other network ?

  • iramshaw
    Ian (@iramshaw) reported from Sacriston, England

    @primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball

  • DarrenReeve7
    Darren Reeve (@DarrenReeve7) reported from Sherburn Hill, England

    Are you having problems with UHD @SkySports ???

  • Alfresko3
    Alfresko (@Alfresko3) reported from Langley Park, England

    @SkyUK Sky is crap. Same adverts over and over and over zzzzź.

  • MurthaOfficial
    Stephen ‘Murf’ Murtha 🍥 #GolfMates (@MurthaOfficial) reported from Newcastle upon Tyne, England

    @SkyUK is there a mobile coverage problem in Newcastle?

  • MrJamesCCC
    Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @SkyHelpTeam Thanks, but none of the steps have worked as it drops out for a minute or two and then comes back on, usually before any diagnostic has been completed. It’s now also affecting my Sky Q box’s connectivity. Seems like a number of others are having the same problem.

  • CompaneroDave
    David (@CompaneroDave) reported from Wallsend, England

    @SkyHelpTeam hi - would like some help downgrading package as need to try and cut some costs. I'm not good on the phone though so was wondering about other communication options?

  • ScooterRiderFMX
    🏳️‍🌈 #ImArnieWhoAreYou? 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?

  • Stevenkidd87
    Steve Kidd (@Stevenkidd87) reported from Sunderland, England

    @CanceloCuIture @SkySports My bad, I can’t see properly through these rose tinted glasses.

  • WHG17
    Barry Cosgrave (@WHG17) reported from Whitley Bay, England

    @SkyHelpTeam I connect my sky Q box via ethernet. Sky box then says it's attached to SKY993CA Mini boxes work fine. But Sky Go doesn't. It says it can't find the box. I realise I'm not on the same network but I don't know the password for this created network. Please help.

  • chellehewison
    Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @SkyHelpTeam How does this work exactly? Especially given that I’ve been a loyal customer for the best part of 10 years and you took this matter out of my own hands!

  • EthanOsafc
    Ethan O’Neil (@EthanOsafc) reported from Durham, England

    @SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY

  • Chris_p18
    Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports I havent said you did say that. I'm saying imagine top top players being happy working for him. But I'm not the idiot getting bought into believing the utter rubbish that the big sam managerial merrygoround creates.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • PetrKl1843248
    x - Petr Klíč (@PetrKl1843248) reported

    @razRBCHK @SkySports We dont forget. And we all know hes never winning Olympics because of that

  • Steveeboy1901
    Stevemorey1968 (@Steveeboy1901) reported

    @Tomptin The cameraman is missing every ball so I wouldn’t worry ! Awful coverage @SkySports

  • daxfullbrook
    dax fullbrook (@daxfullbrook) reported

    @SpursArmyTweets even SkySports froze it at the point of the foul saying "not in play" but Tel's leg was on the upswing. how do you not kick a ball but have upswing? now, that aside, yes, we are ****.

  • JackRabbit1978
    HittheroadJack (@JackRabbit1978) reported

    @AFC_Gooner_Mark @SkySports He'll fail them anyway the daft ****

  • nidisdnikki
    Fiona Smith (@nidisdnikki) reported

    @ZaidBalll @SkySports Because the center referee did not have a functional earpiece to communicate with his linesmen. B) Because the incident was actively reviewed by the VAR official, yet the clear and obvious handball infringement was completely missed anyway. C) Because PGMOL regulations state that formal apologies automatically award one point back to the aggrieved team. D) Because Manchester United fielded an ineligible player during the second half.

  • _Missus_k
    Andrea (@_Missus_k) reported

    @Izzywatsonwo @iRuntheshow1 @SkySports The problem appears to be that they DID do their job properly. Do you think if Motherwell had conceded a late penalty against Rangers instead of Celtic there would be the same mass hysteria? The answer is undoubtedly no.

  • RyanPowell1201
    RP (@RyanPowell1201) reported

    @SJohnsonSport Very poor journalism. Think about things before you post stuff like this. @SkySports for the greed of money wanted this game on TV and at 8:15pm!! Not 7:30pm, not 7:45pm, 8:15pm!!!!!! I never got home till 11:35pm and I’m in work today. Ruining football Sky sports!

  • ste081081
    Ste C (@ste081081) reported

    @SkySports Possibly the worst season in F1 history

  • DJPerry999
    Pezza (@DJPerry999) reported

    Wtf is @SkySports turning in to interviewing people that have been subbed why the game is going on

  • FunJustJustin
    😀 Justin 😀 FunJustJustin 👋❤️❤️ (@FunJustJustin) reported

    @SkyHelpTeam rang and cancelled my netflixs in April, should be off May 22nd ring up today and it was never cancelled now have to pay till June 22nd! Can I have a email address for complaints please.