Sky Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes SR1, DH2 and SR4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (49%)
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Internet (33%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Sunderland, Whitley Bay, Peterlee, Durham, Seaham, Washington, North Shields, Chester-le-Street, South Shields, Wallsend, Hebburn and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
TV | |
| Sunderland |
Wi-fi | |
| Newcastle upon Tyne |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Lauder.
(@JLauder91) reported
from
South Shields, England
Your pundits are ******* clowns, **** off @SkySports
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David Forrester
(@shieldsbrief) reported
from
Gateshead, England
@DesboTom30 @SkySports in fact given that an assault simply requires fear of violence being caused (not actual physical contact) robertson approaching in the aggressive manner that he did could easily qualify. Whatever, robertson playing the victim here is a pretty bad look.
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David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam TOLD for £3 per month on my subscription for the extra running costs what that would be! however,it costs extra to run MY Services but you’ll have massive profit, you should absorb this for your loyal customers, you’ll face customer’s terminating.23 yrs+ 4 nothing
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David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam /3 you are NOT looking after your loyal customers, we should be able to access Paramount+ discovery+ no extra cost on mobile devices IE iPad,galaxy note, computer, I’m sure you’ll be able to do this easily, verify customer’s as you can in sky go
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David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam 2/2.paramount+ we get a limited selection, no discovery+, without our money you never be able to bring out the sky Q box,its features, WE are left behind, your answer is upgrade, we lose everything on our box, yet we have to pay another increase,
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David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam It’s getting really annoying, I am at sky HD +plus customer I have a 2TB box in the living room 1Tb box in bedroom, got an email ,the new price increase from April an extra £3 per month, I don’t know why I’m not receiving any new channels or services 1/2
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Kriss
(@KrissNufc83) reported
from
South Shields, England
@SkyHelpTeam Hi, is there N issue with broadband in the north east? My internet has been down for over an hour
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🖤🤍Stacey Scott🖤🤍
(@geordie_stacey) reported
from
Longbenton, England
@hellblazerbiz @SkyHelpTeam I'm having the same issue.
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Barry Cosgrave
(@WHG17) reported
from
Whitley Bay, England
@SkyHelpTeam I connect my sky Q box via ethernet. Sky box then says it's attached to SKY993CA Mini boxes work fine. But Sky Go doesn't. It says it can't find the box. I realise I'm not on the same network but I don't know the password for this created network. Please help.
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Katie Charles 🖤🤍
(@_katie_c) reported
from
Washington, England
@SkyHelpTeam Is there any update on when this issue will be resolved. I've had to use a days annual leave for today as I'm unable to work from home with no Internet?
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Katie Charles 🖤🤍
(@_katie_c) reported
from
Washington, England
@SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!
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Mandy Rowntree
(@MandyRowntree) reported
from
Washington, England
@SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night
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rob potts
(@BlueboyPotts) reported
from
Seaham, England
@ianbohensbeta @SkyHelpTeam we have now had sky broadband since last February..and have not had one interruption to the service...much better than bt...
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🔴⚪🔴Grahame Smith🔴⚪🔴
(@Golden_Grahame) reported
from
Sunderland, England
@safcftm2015 @SkySports Surely they arrange these things in full before the match day? I'm not totally sure why it never went ahead on sky, any ideas?
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Trid
(@TrevorRidley) reported
from
Whitley Bay, England
@Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently
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Trid
(@TrevorRidley) reported
from
Sunderland, England
@Designer_Ross @SkyHelpTeam My contract ends next month and I’m done with them. It’s been terrible
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
What a lovely woman at @SkyHelpTeam #valueteam on the phone today . Very pleasant and kept me as a customer . Give that woman a pay rise 👍 📺
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”
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James 🇬🇧
(@Jamiefozz92) reported
from
Dunston, England
I have no idea who this speed kid is. But can you imagine in the early 2000’s giving a tit like that air time. He’d be shunned. Never seen again. It’s utterly embarrassing that @SkyFootball are giving him airtime. Even after insulting Man United greats!! #skysports
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@SkyHelpTeam Thanks, but none of the steps have worked as it drops out for a minute or two and then comes back on, usually before any diagnostic has been completed. It’s now also affecting my Sky Q box’s connectivity. Seems like a number of others are having the same problem.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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John craig Sinclair
(@JohncraigSincl2) reported
the 3 most corrupt UK broadband providers are 1. @NOW broadband 2. @SkyUK @Plusnet there online customer services staff are lazy, arrogant and ignorant, all 3 of them definitely deserves to be thoroughly investigated immediately
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John craig Sinclair
(@JohncraigSincl2) reported
once again @NOW broadband online customer services staff are lazy and ignorant and so are @SkyUK online customer services staff, both definitely deserves to be thoroughly investigated
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Gingertabs Trading
(@GingertabsT) reported
@YesCymru6612 @SkySports He didn't though did he because the sport was split. He played Fordham once and Barney but he would have never have won all those titles with every player actually playing..
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Jamie Cooper
(@Jamiecooper1987) reported
@SkyHelpTeam any idea why I can't update apps on my android device and also youtube loads video extremely slow when in the wifi but all other apps that play videos are perfectly fine!router is fine and have done all checks and I see this happened a while ago in York apparently!
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Emily M
(@moonie8404) reported
@SkyHelpTeam No it shows no known faults in the area, however my whole street is down. I can search by Sky Talk number on that link because I don't have a phone number with you (as far as I'm aware!)
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Neil
(@Shinobi_Neil) reported
@SkyHelpTeam what is going on with Sky Q? My box seemed to update overnight. Fan was in overdrive when I woke up so I had to reset the box. Now it won't connect to my network or allow me to reset and set up the network again!?!?
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Shaun McLean
(@smc007i) reported
@SkyUK @SkySports @SkySportsF1 Seems to be an ongoing issue, no series links working in my Sky Q box for the F1 weekends. The last few GPs have not series linked, despite setting them up every GP weekend, it doesn't roll over to the next GP! This used to work last year!
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Dale
(@daleando86) reported
@Gre9orypeck09 But no one knows if it is his agent its reported by Marca who are a pretty decent Spanish paper...can't over analyse everything including transfer rumours it just sucks the fun out of footy....but that's just me, every day in here is like that Sunday Supplement shite on skysports
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Liv Hoole
(@Liv_Fox) reported
@SkyUK any issues with signal? I have 4G but just getting zero response & have 20g of data. Based in Lincolnshire. Only been an issue today
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Mr T H Russell
(@igiveyoubadges) reported
@SkyHelpTeam my wife just booked an engineer to sort out our "no satellite signal" and the 1st available appointment is 7th July. Can we get a 10 day refund of our subscription as we effectively can't get any live TV for the next 10 days?