Sky Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes SR5, SR3, DH4 and SR4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Sunderland, Blakelaw, Gateshead, Newcastle upon Tyne, Washington, Wallsend, South Shields, Durham, Whitley Bay, North Shields, Peterlee, Boldon Colliery, Chester-le-Street and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
TV | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
TV | |
| Wallsend |
TV | |
| South Shields |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Tommy
(@tomcowey) reported
from
Walker Gate, England
@stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.
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Mandy Rowntree
(@MandyRowntree) reported
from
Washington, England
@SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@SkyHelpTeam Thanks, but none of the steps have worked as it drops out for a minute or two and then comes back on, usually before any diagnostic has been completed. It’s now also affecting my Sky Q box’s connectivity. Seems like a number of others are having the same problem.
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LymphomaLad
(@SteveCoyne6) reported
from
Longbenton, England
@SkyHelpTeam Hi..My Sky Talk landline is down due to a problem in my area. Have you got any idea when will this be resolved?
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Katie Charles 🖤🤍
(@_katie_c) reported
from
Washington, England
@SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!
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rob potts
(@BlueboyPotts) reported
from
Seaham, England
@ianbohensbeta @SkyHelpTeam we have now had sky broadband since last February..and have not had one interruption to the service...much better than bt...
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Hannah Parsonage
(@TheatreTots_NE) reported
from
Sunderland Bridge, England
@EXPATTERNS1 @SkyHelpTeam I am having the same problem...is it an outage in the area?
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James 🇬🇧
(@Jamiefozz92) reported
from
Dunston, England
I have no idea who this speed kid is. But can you imagine in the early 2000’s giving a tit like that air time. He’d be shunned. Never seen again. It’s utterly embarrassing that @SkyFootball are giving him airtime. Even after insulting Man United greats!! #skysports
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Trid
(@TrevorRidley) reported
from
Whitley Bay, England
@Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently
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Katie Charles 🖤🤍
(@_katie_c) reported
from
Washington, England
@SkyHelpTeam Is there any update on when this issue will be resolved. I've had to use a days annual leave for today as I'm unable to work from home with no Internet?
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@SkyHelpTeam I’ve managed to sort the problem out
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🔴⚪🔴Grahame Smith🔴⚪🔴
(@Golden_Grahame) reported
from
Sunderland, England
@safcftm2015 @SkySports Surely they arrange these things in full before the match day? I'm not totally sure why it never went ahead on sky, any ideas?
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Rickers
(@RICKERSRG) reported
from
South Shields, England
What's happened to the SkySports boxing coverage? Presentation is nearly as bad as BT Sport now. Lazy ******* aren't even at the fight. Probably being petty towards Hearn and Joshua seen as its his last fight on SkySports
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Lee Hughes
(@LeeJarraHackle) reported
from
South Shields, England
@SkySports work with the Mp and help small businesses #lies #greed Shame on you all
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Chris
(@ChrisNUFC4) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network
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Trid
(@TrevorRidley) reported
from
Sunderland, England
@Designer_Ross @SkyHelpTeam My contract ends next month and I’m done with them. It’s been terrible
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@SkyHelpTeam Yes all the devices that are connected to it are having issues
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
What a lovely woman at @SkyHelpTeam #valueteam on the phone today . Very pleasant and kept me as a customer . Give that woman a pay rise 👍 📺
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Bob Scott
(@scotty8461) reported
from
Shiremoor, England
@SkyHelpTeam good evening I am a skyq VIP customer I think I have mistakenly signed up to an HD TRIAL how can I cancel please
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Adam G
(@AdamGuernari) reported
@SkyUK @SkyHelpTeam My broadband has dropped in speed and can’t get through on phone. I’m getting under 1 mbps. Shocking service as always.
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Llama Business
(@LlamaBusiness) reported
@SkyHelpTeam I’ve done all of those things countless times, and given my Wi-fi performs perfectly, but there are countless examples of this fault all over the web, how do I go about just getting a replacement box, where hopefully, improved hardware solves the issue.
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Sonny Daze
(@natecancook) reported
@mattdevwegs @SkySports The only reason you give a **** is coz you're a gooner. Otherwise you'd be laughing at any PL player that decided to go to the MLS.
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Arkanaki
(@arkancinetci) reported
@SkyHelpTeam I told you, I talked to one of your agents this morning. She could not help. This whole process is awful. A total nightmare!
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Brooks55
(@Brooks5510) reported
@SkyHelpTeam I tried that. I am asked for a mobile number to get virtual support. I don't want virtual support. I need an engineer. Is there a direct number? After being a customer for 20 years I am very close to leaving Sky after being mis-sold Sky Q.
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Tim Ward
(@timmyward) reported
@SkyHelpTeam Ok thank you for getting back to me. Shame you provide such a limited service for over £140 a month. Surely it should be an option. Seems pointless buying an Ultra HD TV when I can't use it for the one thing I bought it for.
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Karl Watson
(@karlbenwatson) reported
@SkySports Not all this **** again
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Arkanaki
(@arkancinetci) reported
@SkyHelpTeam Yes. The last appointment was 3 December, again no one showed up. I talked to one of your agents this morning on the phone to understand what the problem is but she failed to help me. She said there must be an issue with openreach.
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Stephen Anthony
(@qpruleok) reported
@SkySports That is the trouble at Arsenal no Heart or bottle and a manager completely out his depth
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nicola breach
(@breach_nicola) reported
@SkyHelpTeam I know you are trying to help and appreciate that but We Did Not cancel our order someone at Sky did and we are expected to wait until the 21st Dec to be reconnected. We both work from home and need the WiFi. Why are we paying for someone else's mistake???