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Sky outages and service status in Sunderland, England

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received Apr 14, 6:55 PM GMT+1.
  • 61% Internet (61%)
  • 17% TV (17%)
  • 11% Phone (11%)
  • 6% Total Blackout (6%)
  • 6% Wi-fi (6%)

The latest reports from users having issues in Sunderland come from postal codes SR5 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Wallsend, Washington, Newcastle upon Tyne, Sunderland, North Shields, Gateshead, Chester-le-Street, South Shields, and Durham.

CityProblem TypeReport Time
Wallsend Internet 4 days ago
Washington Phone 4 days ago
Newcastle upon Tyne Total Blackout 6 days ago
Sunderland Internet 6 days ago
North Shields Internet 12 days ago
Newcastle upon Tyne Phone 14 days ago

Nearby cities with recent reports

Wallsend

1 recent signals

4 days ago
Washington

1 recent signals

4 days ago
Newcastle upon Tyne

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • TrevorRidley
    Trid (@TrevorRidley) reported from Whitley Bay, England

    @Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently

  • RobiR1972
    Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam are their problems in the Newcastle upon Tyne area today, no telly, no broadband

  • CompaneroDave
    David (@CompaneroDave) reported from Wallsend, England

    @SkyHelpTeam hi - would like some help downgrading package as need to try and cut some costs. I'm not good on the phone though so was wondering about other communication options?

  • ScooterRiderFMX
    🏳️‍🌈 #ImArnieWhoAreYou? 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?

  • Jamiefozz92
    James 🇬🇧 (@Jamiefozz92) reported from Dunston, England

    I have no idea who this speed kid is. But can you imagine in the early 2000’s giving a tit like that air time. He’d be shunned. Never seen again. It’s utterly embarrassing that @SkyFootball are giving him airtime. Even after insulting Man United greats!! #skysports

  • ChrisNUFC4
    Chris (@ChrisNUFC4) reported from Newcastle upon Tyne, England

    @SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network

  • MrJamesCCC
    Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @SkyHelpTeam Thanks, but none of the steps have worked as it drops out for a minute or two and then comes back on, usually before any diagnostic has been completed. It’s now also affecting my Sky Q box’s connectivity. Seems like a number of others are having the same problem.

  • EthanOsafc
    Ethan O’Neil (@EthanOsafc) reported from Durham, England

    @SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY

  • gre3ny6
    John Green Jr (@gre3ny6) reported from Washington, England

    @SkyHelpTeam why can’t I forward spam text messages to 7726 like you can with every other network ?

  • scotty8461
    Bob Scott (@scotty8461) reported from Shiremoor, England

    @SkyHelpTeam good evening I am a skyq VIP customer I think I have mistakenly signed up to an HD TRIAL how can I cancel please

  • farrenciaran
    Ciarán (@farrenciaran) reported from Whickham, England

    Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.

  • TheBeakSquawks
    Dr. Maurice Duffy (@TheBeakSquawks) reported from Whitley Bay, England

    @SkyUK kmm52592493v25028lokm I regret to say that I am looking to move my accounts as your service is appalling. Numerous call. Numerous solutions. No fixed now for months. Please send an engineer or I will change my account

  • SteveCoyne6
    LymphomaLad (@SteveCoyne6) reported from Longbenton, England

    @SkyHelpTeam Hi..My Sky Talk landline is down due to a problem in my area. Have you got any idea when will this be resolved?

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah

  • staceyloweryy2k
    stacey (@staceyloweryy2k) reported from Longbenton, England

    @SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!

  • WinshipRichard
    Richie Winship (@WinshipRichard) reported from Gateshead, England

    This lot on sky givi g it large about cabbage heed ffs He's a good bloke, He's on 1000 games, Let him have his 1000 games, He's had no money. **** off @SkySports he's got us 2nd bottom you fools. #bruceout #NUFC

  • _katie_c
    Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England

    @SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!

  • Chris_p18
    Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports That's it... believe the big sam myths again. No, they weren't down and out when he took over

  • NormanDempsey5
    Norman Dempsey (@NormanDempsey5) reported from South Shields, England

    Did any1 else's TV skip/jump our 2nd round #EFLCup draw I heard Accrington take on Newcastle And I'm sure it was a team with R as it skipped and now the screen says tranmere Wtf @NUFC #nufc @SkySports

  • johnbolam
    john bolam (@johnbolam) reported from South Shields, England

    @SkySports @Garyfooballnut this doesn't help either

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • KC_Runz
    Kris 🔴⚪ 🇨🇵 ⭐⭐ (@KC_Runz) reported

    Jesus Christ SkySports has gone off a cliff hasn't it, when did it become The Sun of Football broadcasting.... Nothing but cutaways to pillocks clip farming, rage bait commentary & pundits totally unfit for purpose, awful.

  • ColinPep1
    Colin (@ColinPep1) reported

    @RikkiClarke81 @SkySports He’s utterly biased… but never like this with Wolves even though he played for us

  • happy_jack67
    BehindBlueEyes (@happy_jack67) reported

    @SkyUK quite possibly the worst experience ever. Paid for gigafast and so far a nightmare. Engineers Wednesday and Thursday and still disconnecting every 20 mins - avoid at all costs #sky #skytv #skybroadband

  • archiemax29
    marblehalls🔴⚪️ (@archiemax29) reported

    @Rory_Talks_Ball This getting pimped out by skysports will definitely end bad for him

  • ShaneBarrett442
    Shane Barrett (@ShaneBarrett442) reported

    @ForFarkesSakeV2 @1972_rickyb @SkySports But just call them Rotherham, West Ham and the Saudi B team. What’s the issue?

  • Otuns_
    Otuns💫 (@Otuns_) reported

    @SkySports Sky will do and support anything to bring Arsenal down . Bunch of unprofessionals/ clowns 🫵🤡

  • 8Mukiwa
    Mukiwa (@8Mukiwa) reported

    @culturaldude @SkySports Aaaaaaagggghhhh! Put the damned golf on and get Inci Muppet off! This coverage is absolute garbage

  • iVoltz1
    Victorino (@iVoltz1) reported

    In @Arsenal Last Game,Rice was Captain Bt Played Very Poorly, Had a Stinker But Nobody, Not the Fans, Nor the Media esp @SkySports or @talkSPORT talk about the Terrible game he had as a player & as a captain. Where as, Saka is Usually Made Scapegoat in such Cases, WHY?

  • ByromPb
    Paulie B (@ByromPb) reported

    @SkySports Sunderland is a way better team this season. It wasn't as if it was a shock. It's simple. If Spurs don't win another game, they are going down.

  • johnanthonyr4
    GoonerDub (@johnanthonyr4) reported

    @SkySports Why ******** are you giving this guy air time, gone are the days Sky was a serious media outlet, you’re a joke of an organisation