Sky

Sky Outage Report in Sunderland, England

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The latest reports from users having issues in Sunderland come from postal codes SR4 and SR5.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Sunderland, England 03/25/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Sunderland, South Shields, Durham, Wallsend, North Shields, Blakelaw and Washington.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead TV
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • thedoctor_84 mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am having signal problems. Am wondering if the current heatwave has anything to do with that or any known problems in Sunderland area

  • MrJamesCCC Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @SkyHelpTeam Thanks, but none of the steps have worked as it drops out for a minute or two and then comes back on, usually before any diagnostic has been completed. It’s now also affecting my Sky Q box’s connectivity. Seems like a number of others are having the same problem.

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”

  • LeeJarraHackle Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame

  • ChrisNUFC4 Chris (@ChrisNUFC4) reported from Newcastle upon Tyne, England

    @SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam Yes all the devices that are connected to it are having issues

  • tomcowey Tommy (@tomcowey) reported from Walker Gate, England

    @stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam I’ve managed to sort the problem out

  • LeeJarraHackle Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    @SkySports work with the Mp and help small businesses #lies #greed Shame on you all

  • Alan_G_Shaw Alan_G_Shaw (@Alan_G_Shaw) reported from Washington, England

    @SkyHelpTeam morning, Sky Go not working on either Fire tablet. Tried to remove device however that doesn't seem to be available. Any ideas?

  • thedoctor_84 mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam I messaged on Saturday about my tv signal being down. Coming and going. Thought it might have been the weather. It’s now Monday and it’s still the same. It’s cooler here today so can’t be the heat

  • DoddsJamie JamieEric (@DoddsJamie) reported from Washington, England

    @SkySports some1 give @jamieredknapp8 a hand shake for basically telling neville he's talking **** again !!!! What's fixing the stadium gunna do to what's going on on the pitch !!!

  • scotty8461 Bob Scott (@scotty8461) reported from Shiremoor, England

    @SkyHelpTeam good evening I am a skyq VIP customer I think I have mistakenly signed up to an HD TRIAL how can I cancel please

  • NormanDempsey5 Norman Dempsey (@NormanDempsey5) reported from South Shields, England

    Did any1 else's TV skip/jump our 2nd round #EFLCup draw I heard Accrington take on Newcastle And I'm sure it was a team with R as it skipped and now the screen says tranmere Wtf @NUFC #nufc @SkySports

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    What a lovely woman at @SkyHelpTeam #valueteam on the phone today . Very pleasant and kept me as a customer . Give that woman a pay rise 👍 📺

  • Jamiefozz92 James 🇬🇧 (@Jamiefozz92) reported from Dunston, England

    I have no idea who this speed kid is. But can you imagine in the early 2000’s giving a tit like that air time. He’d be shunned. Never seen again. It’s utterly embarrassing that @SkyFootball are giving him airtime. Even after insulting Man United greats!! #skysports

  • RICKERSRG Rickers (@RICKERSRG) reported from South Shields, England

    What's happened to the SkySports boxing coverage? Presentation is nearly as bad as BT Sport now. Lazy ******* aren't even at the fight. Probably being petty towards Hearn and Joshua seen as its his last fight on SkySports

  • SteveCoyne6 LymphomaLad (@SteveCoyne6) reported from Longbenton, England

    @SkyHelpTeam Hi..My Sky Talk landline is down due to a problem in my area. Have you got any idea when will this be resolved?

  • utdlee7 Lee Smith (@utdlee7) reported from Witton Gilbert, England

    @SkySports Lap of honour after beating the worst United side in 50 years. Teams still rather beat a poor United than a top class city side. Says it all.

  • TheatreTots_NE Hannah Parsonage (@TheatreTots_NE) reported from Sunderland Bridge, England

    @EXPATTERNS1 @SkyHelpTeam I am having the same problem...is it an outage in the area?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • BobbeeA Bobbee Ashford (@BobbeeA) reported

    @SkyUK @SkyHelpTeam internet in West and SW London has been down since 12:30am. Tried all of the help steps, twice over. No improvement. Others in area also affected. Please Fix ASAP! Be honest and upfront with your customers!

  • stairforce John Riley (@stairforce) reported

    @SkyUK I don’t want 4G back-up (although I have it, provided independently). I want a service that works all the time. I have Sky fibre broadband. I will be cancelling it shortly because it is too unreliable for me to use it for work.

  • RichardBHodson Richard Hodson 🏳️‍🌈🇮🇨🇬🇧🇪🇸 (@RichardBHodson) reported

    Hey @itvhub. Are you aware the captions/subtitles are missing on the Sky platform on several programmes? Innocent (S01). Unforgotten (S04). My Mum would like to watch these programmes but can't. Can you fix? (It's a Sky HD box not Sky Q) @SkyHelpTeam

  • Mujahid1_ Muj (@Mujahid1_) reported

    @midgetjem @SkyUK Idk if you got the login or not but the username is: abcdefgh@skydsl and the password is: 1234567890abcdef

  • MountvSimon Simon.MountV (@MountvSimon) reported

    @andyoakes @BellaWallerstei BLM has been implicitly about the organisation & its aims since last April. It’s irrevocably tied to it. Taking the knee has been in support of BLM. The logo used is BLM. BLM has been plastered all over BBC, Skysports & BT sports for the last year. You can donate thru them.

  • LeePage62606100 Lee The Bald Guy (@LeePage62606100) reported

    @JAStrudwick @MichaelBensonn @SkySports Logan is not silly enough to go hunting for floyd. He'll just use his jab, try to get a points win. This one is going the distance. Logan knows he will be made to look stupid if he goes in trying to swing and hit floyd.

  • Logan82944362 Logan (@Logan82944362) reported

    @SkyHelpTeam I was on cold war and know I can't play my game it's disconnected me IV been having problems were my internet is running slow and poor connection I can't even stream that the bad part about it

  • ultimate__920 . (@ultimate__920) reported

    @robp1889 @SkySports Innit this **** is even worse than wwe

  • kiddy_boo ✿ JJ Chester ✿ (@kiddy_boo) reported

    @Louisehope04 @SkyHelpTeam Hi, did you get a reply on this? I’m having the same problem this evening, can get onto Netflix and YouTube apps but no actual channels or recordings

  • BennDavidson1 Benn Davidson (@BennDavidson1) reported

    @SkyHelpTeam Can you please get ur **** together why does my wifi keep cutting out