Sky Outage Report in Sunderland, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Sunderland come from postal codes SR4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 15: Problems at Sky
Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Durham, Newcastle upon Tyne, Sunderland, Gateshead, Wallsend, North Shields, Blakelaw, Washington and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Phone | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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TInt My Ride
(@TintmyRideNcl) reported
from
Longbenton, England
@SkyHelpTeam best part of 3hrs and 30 mins spent speaking to and not speaking too (calls getting left on hold) your support teams is just what I want to do on my only day off! Tech support asking for viewing card number in the side of the router #absoluteshambles still not sorted
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Allan Brough
(@AllanBrough) reported
from
Newcastle upon Tyne, England
@cyptoon @spaniels1980 @SkySports He wasn’t spitting at the kid, he was spitting at the car. He was being goaded the idiot behind the wheel who was filming while driving.
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MICHAEL WHITFIELD
(@MICKWHD) reported
from
Longbenton, England
@SkySports Bollocks it’s down to ability. How many white people have failed? Why is always a chip o the shoulder.
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philsy
(@philwalton2) reported
from
Gateshead, England
@SkySports That's next June for ***** sake! If this **** is still about were well ******!!
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Stephen Kelly
(@stevekelly11) reported
from
Longbenton, England
Heads up to #SkySports I’m going to cancel my subscription. I don’t want to fund the #PremierLeague any more This is not the football I want to watch.
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Mike Blythe
(@blyth_mike) reported
from
Longbenton, England
@gazzaflint1971 @SkySports Awful again today.
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gemma donohue
(@gemma_donohue16) reported
from
Dunston, England
@SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks
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Ethan Oneil
(@EthanOsafc) reported
from
Durham, England
@SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports
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Michelle Hewison
(@chellehewison) reported
from
Longbenton, England
Hey @SkyHelpTeam Are there issues with the Sky + App? Does it work with iOS 14? Trying to use it at the moment and it’s crashing with every click.
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MICHAEL WHITFIELD
(@MICKWHD) reported
from
Walker Gate, England
@SkySports Then stop broadcasting lies and start reporting the real issues with the premier league and Qatar. Your just premier league puppets with second rate pundits. No wonder I cancelled my subscription.
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Paul Doolan
(@DoolanPd) reported
from
Durham, England
@SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.
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Ben Letby
(@0800BEN) reported
from
Newcastle upon Tyne, England
@EmmaB_0811 @SkyHelpTeam I had Sky broadband about 5 years ago and it was the same then. If you have Sky TV, the box goes into eco mode in the early hours which kills the wi fi connection to some devices in the house. If you turn off eco mode in settings on your sky tv box, it might solve the problem 🙏
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Steve M
(@Steve_Mac112) reported
from
Longbenton, England
@johnpatta I won’t be paying for it, think i’ll also cancel my @SkySports too!! #RipOff
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Craig meldrum
(@Meldrum_10) reported
from
Gateshead, England
@SkySports Newcastle match on Main Event no crowd noise my kids have heard more bad language off me 🙀🙀🤔🤔 than they do sitting in Gallowgate end 🙈🙈
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Will
(@wjc_14) reported
from
Sunderland, England
@SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.
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Karl Moon
(@NokkonWud) reported
from
Longbenton, England
“Sorry, we’re going to have to let you go. Your CSAT score is only 8.21 out of 10 on 5848 customer survey scores received. As a result you’re not entitled to any redundancy. “ The potential skewing of 0-8 = Bad and 9-10 = Good, boggles the mind! This needs changing @SkyHelpTeam
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Ḟ┍𝙖ПĶ𝒾𝙚 ✍️
(@Frankie_090) reported
from
Walker Gate, England
@StuartP55357794 @SkySports Why? Arsenal was stupid enough to pay him it and don't play him. He's given loads to Charity, children receiving life changing surgeries etc.
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shaun smith
(@tempersmith) reported
from
Gateshead, England
Awful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday
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Karl Moon
(@NokkonWud) reported
from
Longbenton, England
Just phoned @SkyHelpTeam and, the support (once you finally get through!) as always was very good. But we are always informed of a customer survey that is to be filled in for support given by the advisor. A score of 0-8 is regarded as BAD(!) and only 9-10 is good. (1/2)
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Wallace Mather
(@wal78) reported
from
Sunderland Bridge, England
@SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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thekernowranger
(@kernowranger) reported
@btsport Can you fix your youtube videos quality, they're always all liney & unwatchable, @SkySports don't have this problem on youtube.
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e
(@emmlouloux) reported
@SkyHelpTeam Have rang and told me I have to cancel sky movies to get it to £66? How’s that fare? WiFi doesn’t reach all rooms, tv looses conncetion so constantly have to reconnect. Can’t even access sky vip for free treats (free film, remote etc) so I have to cancel movies and pay £5 extra
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Melissa
(@melissammwyatt) reported
@SkyHelpTeam hello, help needed!! Account has been suspended due to none payment, however I cancelled my sky subscription on 8.3.2021, I have paid March and april. Unable to speak to anybody about this. Please help! Thank you.
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MrsW2006
(@W2006Mrs) reported
@SkyHelpTeam We have done all of this and been advised it's our router. A new one is being sent out. But my question is why are multiple people in my area having the same issue?! What are the odds of every one 9f those people needing a new router on the same day!! IT MAKES NO SENSE!
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B Man
(@Goldenbells247) reported
@SkyHelpTeam internet down... absolute joke. Did the usual checks , resets, plugs in and Out. Useless Service... So quick to increase the money but not quick enough to sort out the best Service promised.
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Shannon Brightman
(@ShannonBrightm3) reported
@SkyHelpTeam need hell with my bill but unable to get through to an advisor can you help please
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Carfinancesimplified
(@carfinancesimp) reported
@SkyHelpTeam Sorry - I was on the phone to your team this morning for an hour and they couldn’t fix it either. There is something wrong on your side somewhere as it was fine last night.
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Dean ALLOTT
(@AllottDean) reported
@SkyHelpTeam But why has ee let me have 5 devices without any problems they only do same checks with same agencies by law sky just want foreigners and wealthy to have mobile I know that by fact
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john ryder
(@johnryd41278877) reported
@SkySports What about Jeffrey Westerfield a white policeman **** dead by black thug.
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Jamie Imber
(@Jayballzz23) reported
Has anyone just watched @SkySportsNews interview with brad friedel ? The lady just said to brad "Harry kane came out and said he wanted to leave tottenham" Kane never said it publicly he wanted to leave. He said he never said he wanted to leave or stay Skysports lying again