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Sky outages and service status in Sunderland, England

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Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Sunderland, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Apr 12, 10:39 AM GMT+1.
  • 58% Internet (58%)
  • 17% TV (17%)
  • 13% Wi-fi (13%)
  • 8% Phone (8%)
  • 4% Total Blackout (4%)

The latest reports from users having issues in Sunderland come from postal codes SR5 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, North Shields, Gateshead, Chester-le-Street, South Shields, and Durham.

CityProblem TypeReport Time
Newcastle upon Tyne Total Blackout 3 hours ago
Sunderland Internet 5 hours ago
North Shields Internet 6 days ago
Newcastle upon Tyne Phone 8 days ago
Gateshead TV 11 days ago
Newcastle upon Tyne Internet 13 days ago

Nearby cities with recent reports

Newcastle upon Tyne

1 recent signals

3 hours ago
North Shields

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • paul___donohoe
    Paul Donohoe (@paul___donohoe) reported from Peterlee, England

    @ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all

  • chellehewison
    Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @SkyHelpTeam How does this work exactly? Especially given that I’ve been a loyal customer for the best part of 10 years and you took this matter out of my own hands!

  • MurthaOfficial
    Stephen ‘Murf’ Murtha 🍥 #GolfMates (@MurthaOfficial) reported from Newcastle upon Tyne, England

    @SkyUK is there a mobile coverage problem in Newcastle?

  • Chris_p18
    Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports Hes a relegation firefighter at best. Hes been given opportunities higher up the table and still bottles it and plays for a draw against the crap sides.

  • CompaneroDave
    David (@CompaneroDave) reported from Wallsend, England

    @SkyHelpTeam hi - would like some help downgrading package as need to try and cut some costs. I'm not good on the phone though so was wondering about other communication options?

  • EnterpriseMeryl
    Meryl Levington (@EnterpriseMeryl) reported from Durham, England

    @SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?

  • ScooterRiderFMX
    🏳️‍🌈 #ImArnieWhoAreYou? 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?

  • RobiR1972
    Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam are their problems in the Newcastle upon Tyne area today, no telly, no broadband

  • KevBee83
    Kevin Bee (@KevBee83) reported from Sunderland, England

    @SkyHelpTeam is there any issues with skymobile in sunderland area?? My service past 2/3 has been rubbish??

  • Alan_G_Shaw
    Alan_G_Shaw (@Alan_G_Shaw) reported from Washington, England

    @SkyHelpTeam morning, Sky Go not working on either Fire tablet. Tried to remove device however that doesn't seem to be available. Any ideas?

  • JLauder91
    Lauder. (@JLauder91) reported from South Shields, England

    Your pundits are ******* clowns, **** off @SkySports

  • john_rharper
    John Harper (@john_rharper) reported from Dunston, England

    Absolute joke of a system this! Clear and obvious! Get rid of this farcical VAR... or those making these awful decisions! Get rid!!! Not the first time Stuart Attwell has made an absolute shocker of a decision! Useless! #skysports #fa #ARSLEE

  • WinshipRichard
    Richie Winship (@WinshipRichard) reported from Gateshead, England

    @SkySports stop this 🤮🤮🤮 He's statistically the worst manager in Premier league history

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.

  • tomcowey
    Tommy (@tomcowey) reported from Walker Gate, England

    @stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.

  • laurafarrow91
    Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    @skytv @SkyHelpTeam I’ve got no satellite signal and I can’t get a engineer out until the 24th that’s over 2 weeks with no television

  • Mollycutedog01
    Lady Molly Brooke (@Mollycutedog01) reported from Whitley Bay, England

    I have never shouted at the tv sooooooo much @SkySports @PaulMerse - ye need to come to a game and listen to the fans petal x we know it isn’t going to be a quick fix but jeeez Divent wipe out me squad 17 players???? Someone pass me oxygen

  • pearceswan
    David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam It’s getting really annoying, I am at sky HD +plus customer I have a 2TB box in the living room 1Tb box in bedroom, got an email ,the new price increase from April an extra £3 per month, I don’t know why I’m not receiving any new channels or services 1/2

  • Dankendal93
    Dan Kendal (@Dankendal93) reported from Sunderland Bridge, England

    @SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?

  • DarrenReeve7
    Darren Reeve (@DarrenReeve7) reported from Sherburn Hill, England

    Are you having problems with UHD @SkySports ???

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Smudgerncfc
    Mark Smith (@Smudgerncfc) reported

    So much of a penalty that even the #ITFC players never appealed for it. Where do they get these clown officials and commentators from? @SkySports

  • chorizochump
    ELLS⭐️⭐️ (@chorizochump) reported

    @SkyHelpTeam @SkyUK spent nearly 2 HOURS on the phone today with an issue that still wasn’t resolved. Yet again my bill is going up while the service keeps getting worse. Loyal customers deserve better than this. Very poor customer service. #SkyTV #CustomerService

  • Orejagria_
    Orejagria🔻 (@Orejagria_) reported

    @abdizo_kharim @FabrizioRonald0 @SkySports It's dog **** compared to CR7's shot

  • PortuOsha7
    Portu_Gunners💯 (@PortuOsha7) reported

    @SkySports It's a shame that sky sports which is one of my favourite football clicks keeps inviting a clueless individual. It's really terrible!

  • Caoimhincc72
    Caoimhín ⚫️ (@Caoimhincc72) reported

    @culturaldude @SkySports Worst coverage I’ve ever seen. They would show every shot of some of their favourites even if they were 10 over.

  • swallow_da7074
    CasualFan9992 (@swallow_da7074) reported

    Only @SkySportsGolf @SkySports could ruin the masters… Never ending adverts already. Get the ads ****** off you *****!

  • NicolaDonnan
    Nichola 2020 (@NicolaDonnan) reported

    @SkyHelpTeam how do we speak to a real person? A lorry knocked down or phone pole today meaning 5 houses have lost their phone/ WiFi cable. We need to organise reconnection.

  • webbo27
    Darren Webster (@webbo27) reported

    @SkySports once again takes way to long for your stupid red button to work on live rugby league

  • MarcWatts80
    Marc Watts (@MarcWatts80) reported

    @SkyUK can you help with a show (The Rookie S8:E7) that “bombs out” at almost 18 mins in??? Same thing happened a few weeks back with FBI. The ads kick in, regardless whether you skip them or not, the show comes back on. There’s sound but a completely black screen…

  • sergiochipolina
    sergio chipolina (@sergiochipolina) reported

    @NorraWilbor It's about all the **** that comes out of there mouths like all the pundits talksports skysports Midia papers everyone on TV constantly going on about how Arsenal are going to win the premier league the champions league FA Cup the quadruple now only 2 left it gets boring 💤 ffs.