Sky outages and service status in Sunderland, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Sunderland, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received Jul 19, 11:04 AM GMT+1.
- Internet (50%)
- TV (36%)
- E-mail (7%)
- Wi-fi (7%)
The latest reports from users having issues in Sunderland come from postal codes DH4 and SR9 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 19: Problems at Sky
Sky is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Gateshead, Jarrow, and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
TV | 12 hours ago |
|
Newcastle upon Tyne
|
Internet | 2 days ago |
|
Newcastle upon Tyne
|
Wi-fi | 5 days ago |
|
Newcastle upon Tyne
|
Internet | 9 days ago |
|
Newcastle upon Tyne
|
Internet | 18 days ago |
|
Newcastle upon Tyne
|
TV | 21 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England@skytv @SkyHelpTeam I’ve got no satellite signal and I can’t get a engineer out until the 24th that’s over 2 weeks with no television
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Paul Naples-Hails (@naps154) reported from Wallsend, England@SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬
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Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England@SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!
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john bolam (@johnbolam) reported from South Shields, England@SkySports @Garyfooballnut this doesn't help either
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John Harper (@john_rharper) reported from Dunston, EnglandAbsolute joke of a system this! Clear and obvious! Get rid of this farcical VAR... or those making these awful decisions! Get rid!!! Not the first time Stuart Attwell has made an absolute shocker of a decision! Useless! #skysports #fa #ARSLEE
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Richie Winship (@WinshipRichard) reported from Gateshead, EnglandThis lot on sky givi g it large about cabbage heed ffs He's a good bloke, He's on 1000 games, Let him have his 1000 games, He's had no money. **** off @SkySports he's got us 2nd bottom you fools. #bruceout #NUFC
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Lady Molly Brooke (@Mollycutedog01) reported from Whitley Bay, EnglandI have never shouted at the tv sooooooo much @SkySports @PaulMerse - ye need to come to a game and listen to the fans petal x we know it isn’t going to be a quick fix but jeeez Divent wipe out me squad 17 players???? Someone pass me oxygen
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Harriet Walshaw (@HarrietWalshaw) reported from Sunderland Bridge, England@SkyHelpTeam we’re getting no satellite signal is this unique to us or a wider problem. Trying to phone but on hold for 20mins and counting.
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David (@CompaneroDave) reported from Wallsend, England@SkyHelpTeam hi - would like some help downgrading package as need to try and cut some costs. I'm not good on the phone though so was wondering about other communication options?
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Paul Naples-Hails (@naps154) reported from Wallsend, England@SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service
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Stephen ‘Murf’ Murtha 🍥 #GolfMates (@MurthaOfficial) reported from Newcastle upon Tyne, England@SkyUK is there a mobile coverage problem in Newcastle?
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Paul Wilson (@PaulWiywill) reported from Walker Gate, England@sir_craigdevine @SkySports I think he should bugger off and retire. Mitro should have been booked for a big tough lad he went down for nowt.
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Alan T (@MrTeaPot1986) reported from Newcastle upon Tyne, England@SkyHelpTeam All good this end, hope it’s all well at yours and that’s not a problem. Just thought I’d let you know incase it wasn’t flagged up anywhere. Take care
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stephen trotter (@stephen26273) reported from Washington, England@SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC
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Chris (@ChrisNUFC4) reported from Newcastle upon Tyne, England@SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network
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sarah hunter (@sarahhunter25) reported from Durham, England@Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.
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Norman Dempsey (@NormanDempsey5) reported from South Shields, EnglandDid any1 else's TV skip/jump our 2nd round #EFLCup draw I heard Accrington take on Newcastle And I'm sure it was a team with R as it skipped and now the screen says tranmere Wtf @NUFC #nufc @SkySports
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sarah hunter (@sarahhunter25) reported from Durham, England@SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah
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Linda Wharton (@linda666wharton) reported from Ouston, England@SkyHelpTeam are you aware of any internet problems in DH8 please. Last 2 days have been a problem
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Webb (@Webbotron) reportedI’ve said this before but having gone from @skytv plus to having to have @skytv stream the difference is massive. Sky Stream is awful. Unusable when it comes to watching delayed sport. It’s crap. Useless. #skystream #sky #skytv @SkyHelpTeam
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your favourite (@tmxkkx1) reported@SkyUK Genuinely one of the most stupid disrespectful company’s I’ve ever known I’m locked out of the my sky app and it keeps sending codes to my old number even after I’ve changed it I need to get back into the MySky app so can you put me through to someone that’s not a robot
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TheBeardedOne (@ShantP1) reportedThank god i get skysports for F1 because @TSN_Sports is terrible at F1 coverage. Too many commercials and we miss so much of the race.
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StreamCityTv (@StreamCityTv) reported@6thumbs @joethomlinson @SkySports The point is it was a stupid tactical decision
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Stuart Woodger (@Woodgy) reportedFIFA please **** off with your tinpot halftime show. It doesn’t work for football. #fifa #worldcup2026 @BBCSport @talkSPORT @SkySports
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john bennett (@johnb76) reported@SkySports your camera men are awful worst coverage of the masters so far wish it was back on the BBC
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diego milito 🇵🇹 (@D_Milito97) reported@6thumbs @joethomlinson @SkySports He's trying to tell you that the tactics was ****
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Geert Beerens (@geertbeerens) reported@6thumbs @joethomlinson @SkySports Which is the worst possible answer to the question. The one thing that could have saved England in the second half against Argentina was pace and dangerous counter attacks. Absolutely unforgivable to not put either Saka or Rashford on.
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jamminlambert (@jamminlambert) reported@SkySports Between the pair of them they've made loads of money, I'm in my 50s and this has been the worst world cup I've ever witnessed and Qatar was the previous one.
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Sancho (@aleksandr4v1ch) reported@SkySports Rio is Ronaldo fan he is retard who care what he say