Sky

Sky Outage Report in Sunderland, England

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The latest reports from users having issues in Sunderland come from postal codes SR3 and SR5.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Sunderland, England 02/14/2026 08:10

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Wallsend, North Shields, Sunderland, Blakelaw, Gateshead, Newcastle upon Tyne, Washington, South Shields, Durham, Whitley Bay, Peterlee, Boldon Colliery, Chester-le-Street and Seaham.

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City Problem Type Report Time
United KingdomWallsend TV
United KingdomNorth Shields TV
United KingdomSunderland TV
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.

  • iramshaw Ian (@iramshaw) reported from Sacriston, England

    @primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball

  • peteroliver18 Peter Oliver (@peteroliver18) reported from Washington, England

    @SkyHelpTeam Hi the Internet connection is not working in the Washington area

  • lcdB0Xing Chris (@lcdB0Xing) reported from Gateshead, England

    Some softcock just been on skysports saying liverpool should go easy on villa’s youngsters. Give over with that crap

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.

  • staceyloweryy2k stacey (@staceyloweryy2k) reported from Longbenton, England

    @SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!

  • slapnuts316 Slappy (@slapnuts316) reported from Washington, England

    @SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.

  • Nobbysafc Paul Noble (@Nobbysafc) reported from Sunderland Bridge, England

    @SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?

  • judgefudge75 lee milligan (@judgefudge75) reported from Wallsend, England

    @SteveBP76 Aye I noticed @SkySports never covered this

  • Chubfubbler Dean Lamb (@Chubfubbler) reported from Washington, England

    @SkySports That hand on the desk thing is irritating as **** like!

  • dgleesonhistory David Gleeson (@dgleesonhistory) reported from Newcastle upon Tyne, England

    @SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.

  • DarrenReeve7 Darren Reeve (@DarrenReeve7) reported from Sherburn Hill, England

    Are you having problems with UHD @SkySports ???

  • philwalton2 philsy (@philwalton2) reported from Gateshead, England

    @SkySports He's seen enough, getting beat at home to Leeds!!! God help us!! #BRUCEOUTNOW

  • TheBeakSquawks Dr. Maurice Duffy (@TheBeakSquawks) reported from Whitley Bay, England

    @SkyHelpTeam I have rang/called multiple times. Your service is simply appalling...

  • wal78 Wallace Mather (@wal78) reported from Sunderland Bridge, England

    @SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.

  • EnterpriseMeryl Meryl Levington (@EnterpriseMeryl) reported from Durham, England

    @SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?

  • sai_penumuru Sai Penumuru (@sai_penumuru) reported from Shiremoor, England

    @SkyHelpTeam @SkyUK my internet is not working 😡

  • jaydug Jamie Douglas (@jaydug) reported from Wallsend, England

    Loving the coverage from @SkySports but have to say I think that was there worst production so far. Highlights just getting thrown in wherever and cameras not even catching the whole of the game . #thebbl

  • gilhespy_james James Gilhespy (@gilhespy_james) reported from Seaham, England

    @ian_brown_jnr @SkySports He’s been dreadful never seen him play well. Be lucky to get 15m for him

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Resident_emmett notsean (@Resident_emmett) reported

    @Castweets1212 @SkyHelpTeam I'm able to call some other sky mobile numbers, seems to be an issue connecting to other providers

  • NathanStannard Nathan Stannard (@NathanStannard) reported

    @SkyUK @SkyHelpTeam cut off again! Happens every single time I try to get any help or support from you.

  • OfficialPuge Official Puge (@OfficialPuge) reported

    @SkyHelpTeam looks like your internet is also SLOW im getting 0.99 - 4 Mbps this is a terrible service . I cant wait for my contract to end

  • VieriTweets Will Vieri (@VieriTweets) reported

    @SkyHelpTeam when I make a call outbound, it tells me “the number doesn’t exist.” Looks like thousands of others are having the same issue. What is going on and when will it be fixed?

  • suzywooziwoo Susan Graham 💙 (@suzywooziwoo) reported

    @SkyHelpTeam I had to call my children urgently today, and was unable to as they are with a different provider. Very poor show.

  • jrjaminben Ben Jamin (@jrjaminben) reported

    @SkyHelpTeam Having issues with mobile. When i try and call certain numbers it just says the number does not exist?

  • A_H2491 A (@A_H2491) reported

    @SkyHelpTeam my landline won't ring mobile numbers, it says the number isn't recognised but will ring other landlines no problem. How do I resolve this issue?

  • MarkHow56351089 Mark Howlett (@MarkHow56351089) reported

    @SkyHelpTeam To many issues. I spoke to an advisor a couple of weeks ago who assured my the issue was being escalated, obviously nobody has bothered getting back to me, and the issues are persisting. This untimely outage is unpredictable but added to all my issues is the final straw.!!!!!

  • vickylouiseuk Vicky Pac-Pomarnacki (@vickylouiseuk) reported

    @SkyHelpTeam I haven't spoken recently, as every time I call the waiting times are horrendous. Last time they weren't very helpful, eventually sent new sim at my insistence, but with today's issues where I can't even make a call, it's getting ridiculous.

  • NathanStannard Nathan Stannard (@NathanStannard) reported

    @SkyUK @SkyHelpTeam still nothing. This is honestly shocking! I cannot continue with a service that doesn’t work or give you any help or support when you require it. I will be cancelling my direct debit with you as I cannot find anywhere to cancel the contract.