Sky Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes DH4 and SR4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Gateshead, South Shields, Chester-le-Street, Sunderland, Durham and Boldon Colliery.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
TV | |
| Wallsend |
TV | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet | |
| South Shields |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
I’ve had the worst customer service from @SkyUK since I first became a customer in 2007, it’s a shame to see another big organisation going down the pan!! #noloyality #nothingresolved #secondskyvisitintwodays
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HiddenDragon1979
(@WickedestWoods) reported
from
Longbenton, England
@SkyHelpTeam Disappointed (actually disgusted) to see that 75% loss of broadband service for over a month results in a goodwill gesture of £14 and that’s it. Let’s ignore the fact that I had to ring you 6 times and be fed various stories from your call operators.
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Sam Hicks
(@candylion5) reported
from
Whitley Bay, England
@SkyHelpTeam @SkyUK @WeAreOpenreach @Ofcom No, you won’t help. We’ll keep this public until the problem is solved (which it won’t be)
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L i a m
(@LiamDson) reported
from
Newcastle upon Tyne, England
@_GJesus9 @mymatehaydn @SkySportsPL @SkySports Have a day off Lacelles arm brushed Kane and he fell over like a bag of shit , about time VAR came in stop shit like that going against teams.
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#PiST #CGG #POTW 🌈 #SAFC
(@thenight_worker) reported
from
Sunderland Bridge, England
Oh no... @SkyUK has gone down #ThunderStorms now happening over #Sunderland
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pipkins
(@fredspoon) reported
from
Chester-le-Street, England
@itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.
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Alan 🧜🏻♂️ itsabrickthing 🧚🏻♂️
(@itsabrickthing) reported
from
Newcastle upon Tyne, England
@denzilOshamen @SkyHelpTeam 2/2 I demanded to speak to a manager. After 15 mins of being told I would get the same answer from a manager, agent went away then came back and told me that they “have found a way to give me the router for free” Sky’s customer service has worsened since I joined 5 years ago.
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jonny ward
(@wardy22589) reported
from
Longbenton, England
Hi @SkySports will you be refunding some of my sky subscription as you are not providing a full service at the moment during the #NUFC game
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Paula Normington
(@ParalegalPaula) reported
from
Newcastle upon Tyne, England
Absolutely crap service from @SkyHelpTeam - kicked me out of my email account and now I have to sit on hold for at least 30 minutes
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Alan 🧜🏻♂️ itsabrickthing 🧚🏻♂️
(@itsabrickthing) reported
from
Newcastle upon Tyne, England
@denzilOshamen @SkyHelpTeam Yeah don’t do it! Stick to your guns, you shouldn’t have to pay to fix their service. As soon as the agent said my router was out of warranty and I wasn’t in contract I knew what he was planning 😡 Also his initial “solution” was for me to leave and find another provider! #wtf
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BRI-SAFC
(@safcking) reported
from
Houghton-Le-Spring, England
@SkyHelpTeam please help me I’ve tried ringing but am getting nothing ffs
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
Explosive @MailSport rubbish. Not challenging his answers with actual facts then. By I thought you were a proper paper, no just puppets and as bad as @talkSPORT @SkySports @beINSPORTS
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Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
@SkyHelpTeam can I have the email address for a complaint please
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Paul Wilson
(@PaulWiywill) reported
from
Walker Gate, England
@SkySportsPL @SkySports Load of fk8ng shit nothing wrong with tackle you biased bunch of cheats
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@SkyHelpTeam There’s been no update on the my service page since 7pm yesterday.
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Richard Payne
(@NuttyRichie) reported
from
South Shields, England
@MrChrisWynn @Simon21ne @virginmedia @nowtvhelp @SkyHelpTeam I managed one week before cancelling! Sky says I have so many devices that it’s slowing the hub down, in 2019 that’s piss poor
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Andy Hills
(@drandyhills) reported
from
Dunston, England
@Rog1Ben @Levi_Bowden74 @SkySportsPL @SkySports Haven’t seen footage. If facing wrong way then definitely dislocated and almost certainly tib fib fracture too. Poor guy.
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Richard Payne
(@NuttyRichie) reported
from
South Shields, England
@skyhelpteam @nowtvhelp Your 1471 service is terrible! I’d rather the date first like Monday 2nd January at 7:15pm rather than telnumber:year:month:day:time and the voice is so slow
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des
(@dereknichols1) reported
from
Wheatley Hill, England
@SkySports can someone tell this idiot commentating on the @Boro match what time it is.. he’s calling for added time at 75 mins ffs😂
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Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
Had fantastic service from @SkyUK #engineer this morning but I’ve been on 2 days #texting @SkyHelpTeam to sort a different problem & still haven’t getting anywhere 😩😩
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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william benstock
(@will6310) reported
@SkyHelpTeam @SkyUK Hi there I've been a customer for years and I have sky q sky mobile and sky broadband and when I renewed my broadband I was shocked to see a £10 admin charge to renew.... shocking
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Ames
(@amyscho) reported
@OpenreachHelp But our provider, @SkyHelpTeam are doing nothing to help. False promises, false deadlines. Extremely frustrating and disappointing. Saying it’s all on you to repair and we’ve been priority for getting fixed and still not fixed.
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liam massey
(@yessam_mail) reported
@Apdfcselecao @SkySports Imagine the lead Hamilton would of had of checo didn’t slow him down and Hamilton brushed past him? He probably could of afforded to pit before the yellow flag and would of came out infront of max and checo that’s why he’s thanking checo.
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Sam Gyle
(@GyleSam) reported
@shitty_err @SkySports It's not a bad idea, normally comes out at some point but at this stop and start rate we are going will either have to stuck to the 14 player rule or end up like we did in the dark days (no football).
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sean
(@sean_doran) reported
@SkySports all a fix. no one believes he was/is the best driver. not even max.
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Michelle Mortimer
(@MortimerMorton1) reported
@SkyUK Upgraded the internet speed - it’s worse than the original lower priced package - keeps cutting out. Extremely poor service round.
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Peter Banks
(@PeterBa16666598) reported
@SkyHelpTeam It’s is my mothers account but I am authorized on it as she is disabled. Have just spoken to your phone team and they seem to think there is a problem in the area. Not exactly helpful as I need internet on my laptop. This is very poor form!!
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Jack Kelly
(@jacklkelly_) reported
@SkyHelpTeam I can somebody help me with my account!
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bret sleightholme
(@Uncle_Eeyore) reported
@SkyHelpTeam the Apple tv app won't load it's just stuck on the logo please help
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Fran
(@fransmith49) reported
@SkyHelpTeam We are still unable to download anything at all! We’ve tried your fixes, nothing, and we’re paying a lot of money to you! Any chance of a fix for Christmas?