Sky Outage Report in Sunderland, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Sunderland come from postal codes SR5, SR3, DH4 and SR4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at Sky
Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Whitley Bay, Sunderland, Durham, Newcastle upon Tyne, North Shields, South Shields, Gateshead, Washington, Peterlee, Boldon Colliery, Chester-le-Street, Seaham and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Whitley Bay |
TV | |
| Sunderland |
Internet | |
| Durham |
TV | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| North Shields |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Matthew Curry
(@MatthewCurryx) reported
from
Newcastle upon Tyne, England
@SkyUK wanna help me, cool
-
Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
I’ve had the worst customer service from @SkyUK since I first became a customer in 2007, it’s a shame to see another big organisation going down the pan!! #noloyality #nothingresolved #secondskyvisitintwodays
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TheGeordieGamer
(@GeordieGamerUK) reported
from
Longbenton, England
@SkyHelpTeam can you please stop changing Channel of WWE smackdown because it doesn’t record or fix you’re system so it records to whatever channel it’s on.
-
Brett Howell
(@Brett_nufc) reported
from
Gateshead, England
@NicolaWintrip @premierleague @SkySports That's literally all it comes down to, don't bother me 7:45 Saturday night will be decent but so many others would have made plans!!
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Ryan Kerr
(@ryankerr10) reported
from
Newcastle upon Tyne, England
@SkySports watching the nations league but unbearable with audio sync issues. Please sort it out
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Alan McGee
(@AlanMcGeeSay) reported
from
Cleadon, England
@SkyHelpTeam this is a joke been on over an hour waiting for broadband help on Messenger! Rang earlier only to be told you all on full days training ! A suggestion would be have a training day that includes how to leave a skeleton team on customer service #aghast
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Adam Greenacre
(@greenacre11) reported
from
Wallsend, England
@SkyUK @SkyHelpTeam why is my sound dropping out when watching live tv (currently love island) it goes alright for a few weeks and then back to dropping out.. send #help
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W. W. L. D. ?
(@RobLow_7) reported
from
Sacriston, England
@amysafcxx @SkySports are like @talkSPORT .... For some unknown reason they suck up to certain clubs and have issues with others ... strange how they suddenly have an interest in League One though imo
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JOSEPH
(@boak_joseph) reported
from
Hebburn, England
Only thing bad is sky is wanking over 1 billion pound stadium while ebbsfleet gateshead bolton are dying and North ferriby has to fold over a 7 grand debt 😔😔 #skysports
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Marley
(@SarahMarley19) reported
from
Whitley Bay, England
@SkyHelpTeam SkyQ is a mare! Almost every night on our second box same rubbish messages and connection issues, so bloody frustrating. Sort out a service that is not cheap!!
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Fiona
(@FiFi_mrsD) reported
from
Sunderland Bridge, England
What’s the issue with Jurgen Klopp swearing at 10:30 on a Saturday night, surely it didn’t have to be beeped out #NEWLIV #SkySports
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
Explosive @MailSport rubbish. Not challenging his answers with actual facts then. By I thought you were a proper paper, no just puppets and as bad as @talkSPORT @SkySports @beINSPORTS
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Paula Normington
(@ParalegalPaula) reported
from
Newcastle upon Tyne, England
Absolutely crap service from @SkyHelpTeam - kicked me out of my email account and now I have to sit on hold for at least 30 minutes
-
Jonny
(@JNixy13) reported
from
South Shields, England
Re-watching #GoT on Sky box sets and the ******* have taken it off! Only got box sets to watch it again to get my fix now its finished. **** move @SkyUK **** move! 🤬
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Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
@SkyHelpTeam can I have the email address for a complaint please
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harry charlton
(@charltonboro) reported
from
Gateshead, England
@SkySports derby didn't win the game, leeds through it away, there goalkeeper was a joke. leedsvgiftedv derby 2 goals, derby were not good,leeds were bad, manager should resign.
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Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
Had fantastic service from @SkyUK #engineer this morning but I’ve been on 2 days #texting @SkyHelpTeam to sort a different problem & still haven’t getting anywhere 😩😩
-
bernie millar
(@berniemillar2) reported
from
Wideopen, England
Omg told myself all week that I was gunna binge Game of Thrones to catch up.... sat down to watch and it’s been took off @SkyHelpTeam 😭😭😭
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Shaun Ginks
(@shaunginks) reported
from
Washington, England
@bt_uk Shame you couldn’t offer this before I moved to Sky. Saying that, their signal was strong enough to get through to the studio without a booster! @bt_uk @SkyUK
-
Mark Bullock
(@Bully5HVFC) reported
from
Hazlerigg, England
@MickeyAdamson @Bims_World @SkySportsPL @SkySports Correct, infact, if they don’t win it despite all the help, they want to be ashamed
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kristian James
(@MrKristianJames) reported
@SkyUK Your UX is a mess. "Unexpected Error" followed by "Bad Request 500 Error". Continuously clicking to select a product only to end up back where I started in a never ending loop. Why make it so hard to buy?
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SHLAMZIN’o
(@Kamzy17_) reported
@SkyUK my wifi is down, please fix it. If not then you will wake up and the first thing that’ll happen is you stubbing your toe and it hurting like a bastard.
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DavidOddy
(@davidoddy) reported
@SkyHelpTeam Thanks a lot Chloe, followed the instructions and it appears to have fixed the issue 👍
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Lesley Johnson
(@abbeywoodstudio) reported
@SkyHelpTeam no Wi-Fi again this morning and twice last night complaint being ignored. Diabolical service
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ZR
(@ZedR26) reported
@SkyHelpTeam Wake up. It's all broken
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That_there
(@Thatthere4) reported
@SkyHelpTeam I get to hold for 40 mins+. Promised callbacks that never appear, help that never materialises. I've just been placed 'on hold' by someone in billing while he 'looks my details up' and he cut me off.#skyscam
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That_there
(@Thatthere4) reported
@SkyHelpTeam Please can I have a direct dial for the complaint department. I've had enough.
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Lewis
(@LewisNSNO) reported
@Marcus_JC16_ @SkySports Not anymore. We’re going down
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Only me
(@homebeingme) reported
@SkyHelpTeam @SkyUK How do I cancel Roaming Passport Plus? I sent one SMS message from Australia, then received a message saying it has cost me £6 and I can use my phone for 24 hours. How do I cancel that? One text surely can’t cost £6
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Lee Dyer
(@Bettyswalloxx) reported
@blue_highland @SkySports They did the same with Wreck it Ralph!! They never learn.