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Sky outages and service status in Sunderland, England

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received Apr 22, 1:02 AM GMT+1.
  • 57% Internet (57%)
  • 14% TV (14%)
  • 14% Phone (14%)
  • 7% Total Blackout (7%)
  • 7% Wi-fi (7%)

The latest reports from users having issues in Sunderland come from postal codes SR5 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Washington, Newcastle upon Tyne, Wallsend, Sunderland, North Shields, Gateshead, Chester-le-Street, South Shields, and Durham.

CityProblem TypeReport Time
Washington Internet 3 days ago
Newcastle upon Tyne Internet 3 days ago
Wallsend TV 6 days ago
Wallsend Internet 10 days ago
Washington Phone 11 days ago
Newcastle upon Tyne Total Blackout 13 days ago

Nearby cities with recent reports

Washington

1 recent signals

3 days ago
Newcastle upon Tyne

1 recent signals

3 days ago
Wallsend

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • EthanOsafc
    Ethan O’Neil (@EthanOsafc) reported from Durham, England

    @SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY

  • ICEKOP
    JFT97 Jeff Iceton (@ICEKOP) reported from Peterlee, England

    Oh #martintyler you ignorant prick. @SkySports sack this idiot immediately!!!

  • JamesLaurence_
    JamesHunter (@JamesLaurence_) reported from Gateshead, England

    @SkyHelpTeam any update on the low fell connection outage? Thanks :)

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam Yes all the devices that are connected to it are having issues

  • RICKERSRG
    Rickers (@RICKERSRG) reported from South Shields, England

    What's happened to the SkySports boxing coverage? Presentation is nearly as bad as BT Sport now. Lazy ******* aren't even at the fight. Probably being petty towards Hearn and Joshua seen as its his last fight on SkySports

  • sessionar08
    lee smith (@sessionar08) reported from South Shields, England

    @SkySports If it was a Liverpool player doing that challenge the stupid two faced **** would say it a missed challenge... Never even touched the wolves player. Any how **** off united won a game they should of lost hahaha get ******

  • dgleesonhistory
    David Gleeson (@dgleesonhistory) reported from Newcastle upon Tyne, England

    @SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.

  • thedoctor_84
    mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam I messaged on Saturday about my tv signal being down. Coming and going. Thought it might have been the weather. It’s now Monday and it’s still the same. It’s cooler here today so can’t be the heat

  • VictoriaBarry82
    Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Adding @skytv engineer to my CV My mam is self isolating for the 316th time & her tv has gone off, the sky adviser was worse than useless I’ve guided her over the phone & resolved the problem 🙌🏻🙌🏻 #selfisolatingproblem #jackofalltrades @SkyHelpTeam

  • BlueboyPotts
    rob potts (@BlueboyPotts) reported from Seaham, England

    @ianbohensbeta @SkyHelpTeam we have now had sky broadband since last February..and have not had one interruption to the service...much better than bt...

  • slapnuts316
    Slappy (@slapnuts316) reported from Washington, England

    @SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.

  • Chubfubbler
    Dean Lamb (@Chubfubbler) reported from Washington, England

    @SkySports That hand on the desk thing is irritating as **** like!

  • _katie_c
    Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England

    @SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!

  • iramshaw
    Ian (@iramshaw) reported from Sacriston, England

    @primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball

  • scotty8461
    Bob Scott (@scotty8461) reported from Shiremoor, England

    @SkyHelpTeam good evening I am a skyq VIP customer I think I have mistakenly signed up to an HD TRIAL how can I cancel please

  • chellehewison
    Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @SkyHelpTeam The number of times since that I’ve had members of your sales team contact me trying to get me to stay as well is ridiculous. Each time I’ve had to tell them it’s because you don’t service my new area and then you hit me with a near £100 termination charge!

  • Keeeeegurrnnnnn
    KK (@Keeeeegurrnnnnn) reported from Newcastle upon Tyne, England

    @SkySports @SkySportPrem The commentary is kkkin terrible. #BHANEW

  • peteward74
    peter ward (@peteward74) reported from Durham, England

    @SkySports Slow night for sports news tonight like as this isn’t sport.

  • Chris_p18
    Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports I havent said you did say that. I'm saying imagine top top players being happy working for him. But I'm not the idiot getting bought into believing the utter rubbish that the big sam managerial merrygoround creates.

  • DoddsJamie
    JamieEric (@DoddsJamie) reported from Washington, England

    @SkySports some1 give @jamieredknapp8 a hand shake for basically telling neville he's talking **** again !!!! What's fixing the stadium gunna do to what's going on on the pitch !!!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • tonycharles66
    Anthony 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tonycharles66) reported

    @talkSPORT @SkySports @NOW The guy is a melonhead. Talks ****, played ****, is ****. Why is he given any airtime at all?

  • levi_piggott
    Levi Piggott (@levi_piggott) reported

    @robgibb01 @DeadlineDayLive @SkySports No, he's horrible. He will only set us up to win the championship because that's the only thing he can do, and when we get back to the prem, we'll be a disaster again

  • ticfever
    4-in-a-Row 🏆🏆🏆🏆 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@ticfever) reported

    @jammierooroo @finbarfin @SkyUK **** em. Cancel. You have 14 days.

  • petrolhead63
    Lorenzo (@petrolhead63) reported

    @jammierooroo @LeeIsTweetin @SkyUK Comcast own them so their customer service is outsourced to the Philippines/somewhere like that. They tried stitching me up by agreeing a deal on text chat & then reneged, but I’d screen shotted the message exchange. Threatened U.K. legal action, soon backed down. They’re sharks.

  • GeoffPrice2
    Geoff Price (@GeoffPrice2) reported

    So sorry to hear this. SkyUK are very demanding. I’ve had problems with them too. Very bad senior management I’d say.

  • pbig84
    P A D R A I G 🍀 P O W E R (@pbig84) reported

    @jammierooroo @SkyUK You get a cooling off period. Just cancel

  • x_Sala_24_12_72
    👅🫶Alas / minx ☺️🫶👅 (@x_Sala_24_12_72) reported

    @jammierooroo @Craftycryer @SkyUK Just move to someone else and cancel DD etc .. then escalate the complaint and refuse to pay the leaving charge ... Sky are terrible the equivalent to British gas .. the worse out there ..

  • moreprecious52
    Samantha Gibbs (@moreprecious52) reported

    @jammierooroo @SkyUK Good for you! That’s Sky for you! I no longer have Sky only use their broadband because their bills are extortionate. No value for money. Awful. BT are also the same treat their elderly and vulnerable customers badly.

  • TonyRob70579912
    Tony Robinson (@TonyRob70579912) reported

    @jammierooroo @SkyUK Why is anyone, of any age, paying in excess of £100 a month for a TV channel service? Completely nuts.

  • scott_and_ball
    Lord George Blackdiamond 🇬🇧🇺🇦🇪🇺 (@scott_and_ball) reported

    @jammierooroo @SkyUK @skytv phoned my disabled BiL who lives alone and takes him to upgrading Netflix to 4 accounts, and take up sky sports (he never even watch sports). We never found out until after he died and we saw the bills. This cold calling should stop.