Sky outages and service status in Sunderland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and TV.
- The most recent signal from this area was received Aug 16, 8:03 AM GMT+1.
- Internet (39%)
- Phone (30%)
- TV (13%)
- Total Blackout (9%)
- Wi-fi (9%)
The latest reports from users having issues in Sunderland come from postal codes SR6 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: North Shields, Newcastle upon Tyne, Sunderland, Gateshead, South Shields, Wallsend, and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 North Shields
|
Wi-fi | 2 days ago |
|
Newcastle upon Tyne
|
Internet | 4 days ago |
|
Newcastle upon Tyne
|
Phone | 5 days ago |
|
Sunderland
|
Phone | 5 days ago |
|
Gateshead
|
Wi-fi | 5 days ago |
|
Newcastle upon Tyne
|
Internet | 5 days ago |
Nearby cities with recent reports
5 recent signals
3 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Paul Donohoe (@paul___donohoe) reported from Peterlee, England@ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all
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Mick De Narco FC (@MickDeNarco1892) reported from Blakelaw, EnglandWith all the empty seats do you think the camera man could move lower down the stand 2nd half @SkySports?
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Gareth wall (@waalli90) reported from North Gosforth, England@SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?
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Dr. Maurice Duffy (@TheBeakSquawks) reported from Whitley Bay, England@SkyHelpTeam I have rang/called multiple times. Your service is simply appalling...
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Paul Wilson (@PaulWiywill) reported from Walker Gate, England@sir_craigdevine @SkySports I think he should bugger off and retire. Mitro should have been booked for a big tough lad he went down for nowt.
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John Harper (@john_rharper) reported from Dunston, EnglandAbsolute joke of a system this! Clear and obvious! Get rid of this farcical VAR... or those making these awful decisions! Get rid!!! Not the first time Stuart Attwell has made an absolute shocker of a decision! Useless! #skysports #fa #ARSLEE
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Cat Walker (@Cat_Walker1983) reported from Peterlee, England@SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help
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Lee Hughes (@LeeJarraHackle) reported from South Shields, EnglandGreedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame
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Michelle Hewison (@chellehewison) reported from Whitley Bay, England@SkyHelpTeam The number of times since that I’ve had members of your sales team contact me trying to get me to stay as well is ridiculous. Each time I’ve had to tell them it’s because you don’t service my new area and then you hit me with a near £100 termination charge!
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peter ward (@peteward74) reported from Durham, England@SkySports Slow night for sports news tonight like as this isn’t sport.
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MARK GLEAVE (@MARKGLEAVE8892) reported from Sunderland Bridge, England@SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment
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steve wills (@cardguard68) reported from Chester-le-Street, England@SkySports will someone please tell me what ******** does Chris Jordan bring to the England T20 team he is absolutely ******* useless
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Andrew Simpson (@AgingBull73) reported from Bearpark, England@talkSPORT Ok over 1000 fans surveyed, but where was survey taken and who did they support? Great unbiased survey. Source wasn't @SkySports was it?
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John Green Jr (@gre3ny6) reported from Washington, England@SkyHelpTeam why can’t I forward spam text messages to 7726 like you can with every other network ?
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Dean Lamb (@Chubfubbler) reported from Washington, England@SkySports That hand on the desk thing is irritating as **** like!
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Stephen ‘Murf’ Murtha 🍥 #GolfMates (@MurthaOfficial) reported from Newcastle upon Tyne, England@SkyUK is there a mobile coverage problem in Newcastle?
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🏳️🌈 #ImArnieWhoAreYou? 🏳️🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England@SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?
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Richie Winship (@WinshipRichard) reported from Gateshead, EnglandThis lot on sky givi g it large about cabbage heed ffs He's a good bloke, He's on 1000 games, Let him have his 1000 games, He's had no money. **** off @SkySports he's got us 2nd bottom you fools. #bruceout #NUFC
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rob potts (@BlueboyPotts) reported from Seaham, England@ianbohensbeta @SkyHelpTeam we have now had sky broadband since last February..and have not had one interruption to the service...much better than bt...
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David Gleeson (@dgleesonhistory) reported from Newcastle upon Tyne, England@SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Victoria Lee (@VLee2280) reported@SkyHelpTeam 5 phone calls and my bills are still wrong. Can anyone help or direct me to the complaints team please
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JulieH (@eirwenjulia) reported@SkySports what are u doing with this problem re the red button via the tv? Ive had no access for 2 weeks its disgusting 😡😡😡😡
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Andy Conroy (@old_doozer) reported@cxdi55 @skytv @SkyHelpTeam I recently switched to Sky from NOW (owned by Sky) who had offered me a similar choice for their "Powered by Sky" service. Not only did I get it direct from Sky for £27, I also picked up a £105 new customer gift card.
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ArseF1 (@F1Arsenil) reported@cxdi55 @skytv @SkyHelpTeam Virgin are no different! Mine went from 36 to 66 on same plan if I renewed. New customer gets it for 33! Just cancel and open a new contract
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Tech Biscuit (@techbikkie) reported@SkySports coverage of championship is awful. Dreadful commentators and they put a league one game as main event. Hope they lose rights at some point #pnefc
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Just D. (@DuggyStand) reportedNice to see @virginmedia issues with @SkySports + are still not resolved. Absolutely useless... Hope you are gonna knock some money off my bill.
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(tez7n2) (@MickeyDN7) reportedHey @virginmedia and @SkySports do you want to give people a heads up about this weekend RED button matches not ******* working again while taking millions of pounds out of people's bank accounts for ******* **** service ? #Virgin #RedButton #Football
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Mark Carder (@Sparky_1968) reported@cxdi55 @skytv @SkyHelpTeam Hate the way companies treat loyal customers over new customers. It’s disgusting and no encouragement to stay
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The Student (@WHU_Len) reported@cxdi55 @skytv @SkyHelpTeam So just cancel and sign back up
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Emry's Toy Soldier (@EmrysToySoldier) reported@cxdi55 @skytv @SkyHelpTeam Can't wait for my renewal to come end of the year, leaving instantly save me as I can then cancel bbc licence too. Plus there customer service is dire now.