Sky Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes SR5, SR3, DH4 and SR4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Whitley Bay, Sunderland, Durham, Newcastle upon Tyne, North Shields, South Shields, Gateshead, Washington, Peterlee, Boldon Colliery, Chester-le-Street, Seaham and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Whitley Bay |
TV | |
| Sunderland |
Internet | |
| Durham |
TV | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| North Shields |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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MARK GLEAVE
(@MARKGLEAVE8892) reported
from
Sunderland Bridge, England
@SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment
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Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?
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stephen trotter
(@stephen26273) reported
from
Washington, England
@SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC
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john bolam
(@johnbolam) reported
from
South Shields, England
@SkySports @Garyfooballnut this doesn't help either
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@SkySportsPL @SkySports Alan smith 1 of the worst pundits awful
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stephen trotter
(@stephen26273) reported
from
Washington, England
Why do @SkySports always get boring **** has-been footballers in the studio? That villa player who always sticks up for bruce , forgot his name , so irrelevant #nufc @NUFC
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lee smith
(@sessionar08) reported
from
South Shields, England
@SkySports If it was a Liverpool player doing that challenge the stupid two faced **** would say it a missed challenge... Never even touched the wolves player. Any how **** off united won a game they should of lost hahaha get ******
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Noy Namo Jr.
(@NoynamoJr) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam internet has been down for about 45 mins now. Rebooted the router and ensured all the connections are fine. Wondering if there’s a connection issue?
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Gareth wall
(@waalli90) reported
from
North Gosforth, England
@SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?
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Paul Naples-Hails
(@naps154) reported
from
Wallsend, England
@SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Adding @skytv engineer to my CV My mam is self isolating for the 316th time & her tv has gone off, the sky adviser was worse than useless I’ve guided her over the phone & resolved the problem 🙌🏻🙌🏻 #selfisolatingproblem #jackofalltrades @SkyHelpTeam
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Paul Naples-Hails
(@naps154) reported
from
Wallsend, England
@SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service
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M Oxley
(@MOxley95730032) reported
from
Shiney Row, England
@SkySports Neebody gives a ****!
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Paul Donohoe
(@paul___donohoe) reported
from
Peterlee, England
@ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all
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Simon Garrity
(@simon_garrity) reported
from
Gateshead, England
@nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good
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Rob
(@RobiR1972) reported
from
Walker Gate, England
@SkyHelpTeam is their a internet problem in Newcastle upon Tyne, mines not on today again
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Andrew Simpson
(@AgingBull73) reported
from
Bearpark, England
@talkSPORT Ok over 1000 fans surveyed, but where was survey taken and who did they support? Great unbiased survey. Source wasn't @SkySports was it?
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JamesHunter
(@JamesLaurence_) reported
from
Gateshead, England
@SkyHelpTeam any update on the low fell connection outage? Thanks :)
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Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?
-
Cat Walker
(@Cat_Walker1983) reported
from
Peterlee, England
@SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ian McCullough
(@i_mccullough) reported
@SkyHelpTeam what's the deal with a minibox that just keeps freezing? Tried all the resets and online advice and still the same problem. Pointless paying for multi room at the minute!
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Jay Read
(@simplyjambo) reported
@LastWordOnSpurs @SkySports So yet again to confirm they’ll be more talks..... wtf are we getting reported lads?
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Mandy Pullen
(@puds100) reported
@SkyHelpTeam That’s online help isn’t very helpful as I have all the green lights I phone tomorrow ! It’s strange soon I come up stairs it’ connects many thanks though!
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Adam
(@DigForHistory) reported
from
Wakefield, England
@SkyHelpTeam I know that it is a wireless issue, not a line issue. I have tried everything on your suggested list at least twice, nothing works! A @SkyHelpTeam engineer came on Sunday & changed the router, it has made no difference. It might be time to move on from @SkyUK broadband #nothappy
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Will 🇮🇪🍀
(@Sportsbag86) reported
@Cantona_Collars @SkySports Another garbage news outlet
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Armygirlsj
(@Armygirlsj) reported
Make me laugh @SkyUK are the worst you pay your bill every month and then 3 sky box aint getting no sky through them have to wait 2 weeks for an engineer to come out. Ridiculous won't either help a front line worker what a selfish company
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Tunde
(@Tunde06519957) reported
@DiMarzio @SpursOfficial @SkySports 95% of naysayers will change their mind when we win a trophy & get top 4! Knowing how 2 defend doesn’t make u a bad manager! Trying to defend a 1-0 lead from 50mins onwards makes you a boring un-Spurs like manager! It’s a good appointment, solid knows league, potential! COYS🏆
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pete oelofse
(@PeterOelofse) reported
@SkyHelpTeam hi guys, as a sky customer are we able to buy a 1 month pass to sky sports channels?
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Owen Vincent
(@LoneFox98) reported
And the fact if it's internal got to pay 75. Bad enough gotta pay up to 30 a month for it to crash. And peoples still got issues after new routers. Etc Need to go over to @bt_uk Or @SkyUK
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Andy Key
(@handy804) reported
@SkyHelpTeam Shame the tweet didn't appear in my list and only found out because I went to your page. Never mind one more game at least 😕