Sky outages and service status in Sunderland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Sunderland, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 14, 6:17 PM GMT+1.
- Internet (64%)
- TV (27%)
- Wi-fi (9%)
The latest reports from users having issues in Sunderland come from postal codes DH4 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Washington, Wallsend, North Shields, Gateshead, Chester-le-Street, and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 17 hours ago |
|
Newcastle upon Tyne
|
Internet | 2 days ago |
|
Newcastle upon Tyne
|
Internet | 3 days ago |
|
Newcastle upon Tyne
|
TV | 9 days ago |
|
Newcastle upon Tyne
|
Internet | 10 days ago |
|
Newcastle upon Tyne
|
Internet | 12 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@SkyHelpTeam /3 you are NOT looking after your loyal customers, we should be able to access Paramount+ discovery+ no extra cost on mobile devices IE iPad,galaxy note, computer, I’m sure you’ll be able to do this easily, verify customer’s as you can in sky go
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Paul Frampton (@headcoverlova) reported from Bearpark, England@SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.
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mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England@SkyHelpTeam I messaged on Saturday about my tv signal being down. Coming and going. Thought it might have been the weather. It’s now Monday and it’s still the same. It’s cooler here today so can’t be the heat
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Danielle Smith 💙 (@smudge79) reported from Marley Hill, England@SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?
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Meryl Levington (@EnterpriseMeryl) reported from Durham, England@SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@SkyHelpTeam It’s getting really annoying, I am at sky HD +plus customer I have a 2TB box in the living room 1Tb box in bedroom, got an email ,the new price increase from April an extra £3 per month, I don’t know why I’m not receiving any new channels or services 1/2
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mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England@SkyHelpTeam am having signal problems. Am wondering if the current heatwave has anything to do with that or any known problems in Sunderland area
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Hannah Parsonage (@TheatreTots_NE) reported from Sunderland Bridge, England@EXPATTERNS1 @SkyHelpTeam I am having the same problem...is it an outage in the area?
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CycleTourLeader (@cycletourleader) reported from Witton Gilbert, England@SkySports Total disrespect for #NHS & other #frontlineworkers coming out with a stupid excuse like that. #Footballers don’t know what running on empty really is.
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Trid (@TrevorRidley) reported from Whitley Bay, England@Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently
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Barry Cosgrave (@WHG17) reported from Whitley Bay, England@SkyHelpTeam I connect my sky Q box via ethernet. Sky box then says it's attached to SKY993CA Mini boxes work fine. But Sky Go doesn't. It says it can't find the box. I realise I'm not on the same network but I don't know the password for this created network. Please help.
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Darren Reeve (@DarrenReeve7) reported from Sherburn Hill, EnglandAre you having problems with UHD @SkySports ???
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philsy (@philwalton2) reported from Gateshead, England@SkySports He's seen enough, getting beat at home to Leeds!!! God help us!! #BRUCEOUTNOW
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David (@CompaneroDave) reported from Wallsend, England@SkyHelpTeam hi - would like some help downgrading package as need to try and cut some costs. I'm not good on the phone though so was wondering about other communication options?
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@SkyHelpTeam TOLD for £3 per month on my subscription for the extra running costs what that would be! however,it costs extra to run MY Services but you’ll have massive profit, you should absorb this for your loyal customers, you’ll face customer’s terminating.23 yrs+ 4 nothing
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Kel (@KJS97_) reported from Longbenton, England@SkyUK internet been down since midday yesterday 👍🏼👍🏼👍🏼
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Tommy (@tomcowey) reported from Walker Gate, England@stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.
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Pete Hind (@toonpete85) reported from Newcastle upon Tyne, England@SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact
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stephen trotter (@stephen26273) reported from Washington, England@SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC
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Ethan O’Neil (@EthanOsafc) reported from Durham, England@SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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JBPreston (@preston_jb) reported@bphillipsonMP So what do you think these shite parents that fail in the most basic of human needs do now that the state are now picking up the tab? Full fecking @SkySports package! Jesus Christ. Wake up!
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jonathan baker (@jonatha54294436) reported@SkySports Give it a rest Sky ffs! Slow news day!!! I’m embarrassed it happened but the total overreaction is utterly ridiculous. It was a lad with an IPhone, not military grade surveillance equipment. Let’s hope the EFL see sense with a big fine and suspended points reduction. Doubt it
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Kalle 🇸🇪 (@thfc_ifk) reported@m4n1f35t1t @TheSpursWatch @SkySports Retard.
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Stewart Carroll NSNO 💙💙💙 (@stewart35539171) reported@SkySports Horrible man him.
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Buc08 (@buc_08) reported@SkySports I’ll ask again. Why are you pricing pubs out of showing the football? Why are you charging different extortionate rates so that pubs cancel, rather than charge a fair price and everyone can watch?? If everyone pays a fair price , you make money. If everyone cancels u get nothing!
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neillybhoy1962 (@neillybhoy1962) reported@SkySports why do you insist with Kris Boyd and his biased opinions Tonight you g he age 3 anti Celtic pundits on and complaining about penalties yet Boyd never mentions how many the rangers got away with or mcinnes complaining for the sake of complaining
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Oor Roy (@OorRoy) reported@Twinny421 @SkyHelpTeam Still down now. That’s a full ******* day and nothing from them.
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Roger Skerritt (@RogerSkerritt) reported@RustyBComedian @SkySports That's the worst refereeing decision I've ever seen. It clearly bounces miles off his forehead
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Saint Merce (@Charlie_Mercer_) reported@BoroHarris @SkySports Ha ha sorry Harris a lot of people support Saints. Boro is just a grim cesspit of a club. Never seen such bad losers from a club as Boro. Beaten by the better team, get over it !
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🫱🏽🥷🏽🫲🏽 (@johncenasjock) reported@Carra23 @cmbftbl You know it’s bad when even Carragher is defending Arsenal on a SkySports