Sky outages and service status in Sunderland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 2 outage signals in the last 24 hours around Sunderland, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received May 6, 10:19 AM GMT+1.
- Internet (54%)
- TV (23%)
- Total Blackout (8%)
- Wi-fi (8%)
- Phone (8%)
The latest reports from users having issues in Sunderland come from postal codes SR5 and DH4 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 6: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Washington, Wallsend, North Shields, Gateshead, Chester-le-Street, South Shields, and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
TV | 6 hours ago |
|
Newcastle upon Tyne
|
Internet | 23 hours ago |
|
Newcastle upon Tyne
|
Internet | 3 days ago |
|
Newcastle upon Tyne
|
Wi-fi | 8 days ago |
|
Sunderland
|
TV | 11 days ago |
|
Washington
|
Internet | 15 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Steve Kidd (@Stevenkidd87) reported from Sunderland, England@CanceloCuIture @SkySports My bad, I can’t see properly through these rose tinted glasses.
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Alfresko (@Alfresko3) reported from Langley Park, England@SkyUK Sky is crap. Same adverts over and over and over zzzzź.
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Richie Winship (@WinshipRichard) reported from Gateshead, EnglandThis lot on sky givi g it large about cabbage heed ffs He's a good bloke, He's on 1000 games, Let him have his 1000 games, He's had no money. **** off @SkySports he's got us 2nd bottom you fools. #bruceout #NUFC
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Chris (@ChrisNUFC4) reported from Newcastle upon Tyne, England@SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network
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Dan Kendal (@Dankendal93) reported from Sunderland Bridge, England@SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?
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LymphomaLad (@SteveCoyne6) reported from Longbenton, England@SkyHelpTeam could an engineer -hypothetically- move my dish to another wall of my house due to poor signal where it is?
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shaun smith (@tempersmith) reported from Gateshead, England@SkySportsPL @SkySports Alan smith 1 of the worst pundits awful
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Lee Hughes (@LeeJarraHackle) reported from South Shields, England@SkySports work with the Mp and help small businesses #lies #greed Shame on you all
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James 🇬🇧 (@Jamiefozz92) reported from Dunston, EnglandI have no idea who this speed kid is. But can you imagine in the early 2000’s giving a tit like that air time. He’d be shunned. Never seen again. It’s utterly embarrassing that @SkyFootball are giving him airtime. Even after insulting Man United greats!! #skysports
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David (@CompaneroDave) reported from Wallsend, England@SkyHelpTeam hi - would like some help downgrading package as need to try and cut some costs. I'm not good on the phone though so was wondering about other communication options?
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Jamie Douglas (@jaydug) reported from Wallsend, EnglandLoving the coverage from @SkySports but have to say I think that was there worst production so far. Highlights just getting thrown in wherever and cameras not even catching the whole of the game . #thebbl
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LymphomaLad (@SteveCoyne6) reported from Longbenton, England@SkyHelpTeam Hi..My Sky Talk landline is down due to a problem in my area. Have you got any idea when will this be resolved?
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Victoria barry (@VictoriaBarry82) reported from Sunderland, EnglandAdding @skytv engineer to my CV My mam is self isolating for the 316th time & her tv has gone off, the sky adviser was worse than useless I’ve guided her over the phone & resolved the problem 🙌🏻🙌🏻 #selfisolatingproblem #jackofalltrades @SkyHelpTeam
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Michelle Hewison (@chellehewison) reported from Whitley Bay, England@SkyHelpTeam The number of times since that I’ve had members of your sales team contact me trying to get me to stay as well is ridiculous. Each time I’ve had to tell them it’s because you don’t service my new area and then you hit me with a near £100 termination charge!
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Lee Hughes (@LeeJarraHackle) reported from South Shields, EnglandGreedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame
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David Gleeson (@dgleesonhistory) reported from Newcastle upon Tyne, England@SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.
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Bob Scott (@scotty8461) reported from Shiremoor, England@SkyHelpTeam good evening I am a skyq VIP customer I think I have mistakenly signed up to an HD TRIAL how can I cancel please
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Meryl Levington (@EnterpriseMeryl) reported from Durham, England@SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Chalkley (@JCWGC) reported@SkyUK wow customer service really needs improving and how they treat elderly customers disgusted with you
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png (@png2323) reported@Intermiamicfhub @SkySports Where’s the real coach? @Jorge__Mas this guy just buy famous player for engagement and money 🤡 and doesn’t even care about the team terrible performance🤡
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utb (@tcoatltlum89571) reported@EdsLFC @SkySports Kids on here wanting Fergie to die. Both as bad as each other!
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Wayne (@waynesmith19881) reported@SkyHelpTeam @DavidHardma1 Why don’t use just help the man you pack of ***** instead of sending him in circles useless people
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James Shaw (@Jshaw161) reportedAbsolutely shithouses @SkySports We don’t need to watch a constant feed on a young lad in a very bad way unconscious on the floor! Go to an advert or just move the camera somewhere else in the ground
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GeordieWBush (@geordie_w_bush) reported@ForFarkesSakeV2 @SkySports FFS baited thinking you were a spurs fan. Wtf Leeds fans having digs for? Because they briefly go above us?
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1. FC Köln Fan (@EHDMJU) reported@spfl @SkySports Supposed to be an away game but all the Hibs fans have turned up wearing green to support Celtic? Disgusting.
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Elizabeth Hill (@Elizabe31007223) reported@skysports what's happened to the pictures for Catalans Dragons v Leigh game? Can hear the commentary but zip all TV pictures? Once again letting RL down!
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O (@ItsORS1995) reported@NorthBankNadim @SkySports **** SS. Cancelled my subscription ages ago.
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Scott Elliott (@ScottElliott10) reported@pitpasschris @sky If this July increase is related to phone/broadband you’re likely on old copper services. If so expect a further increase in October @SkyHelpTeam should be explaining it’s due to Openreach switching off the copper network & hiking prices to double them compared to start of 2026