Sky outages and service status in Sunderland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received Jul 10, 5:05 PM GMT+1.
- Internet (53%)
- TV (27%)
- E-mail (7%)
- Total Blackout (7%)
- Wi-fi (7%)
The latest reports from users having issues in Sunderland come from postal codes DH4 and SR9 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Sky
Sky is having issues since 03:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Gateshead, Jarrow, and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 3 days ago |
|
Newcastle upon Tyne
|
Internet | 11 days ago |
|
Newcastle upon Tyne
|
TV | 14 days ago |
|
Sunderland
|
TV | 15 days ago |
|
Newcastle upon Tyne
|
Internet | 15 days ago |
|
Gateshead
|
TV | 16 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Chris Parkin (@Chris_p18) reported from Gateshead, England@TristynClark4 @SkySports Thankfully, we'll never have to find out... thanks to top clubs not wanting to waste time and money on past it dinosaurs
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@SkyHelpTeam 2/2.paramount+ we get a limited selection, no discovery+, without our money you never be able to bring out the sky Q box,its features, WE are left behind, your answer is upgrade, we lose everything on our box, yet we have to pay another increase,
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sarah hunter (@sarahhunter25) reported from Durham, England@Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.
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John Harper (@john_rharper) reported from Dunston, EnglandThere’s a clear whistle before Brighton score from the free kick. There is no reason to chalk off the goal. Hang your head in shame Lee Mason! Hang your head in shame! Appalling decision #WBABHA #skysports #premierleague
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Trid (@TrevorRidley) reported from Sunderland, England@Designer_Ross @SkyHelpTeam My contract ends next month and I’m done with them. It’s been terrible
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Harriet Walshaw (@HarrietWalshaw) reported from Sunderland Bridge, England@SkyHelpTeam we’re getting no satellite signal is this unique to us or a wider problem. Trying to phone but on hold for 20mins and counting.
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Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England@SkyHelpTeam Is there any update on when this issue will be resolved. I've had to use a days annual leave for today as I'm unable to work from home with no Internet?
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Mandy Rowntree (@MandyRowntree) reported from Washington, England@SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night
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JamesHunter (@JamesLaurence_) reported from Gateshead, England@SkyHelpTeam any update on the low fell connection outage? Thanks :)
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Jaklyn common (@jaklyn_common) reported from Sunderland Bridge, England@SkyHelpTeam where has my internet gone SR6 Sunderland - help
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@SkyHelpTeam Do you know I freely feel quite annoyed I’ve been a sky customer for over 23 years, I have a sky HD plus box, I’m sure my subscriptions got to where you are now, you’re giving away loads of stuff for sky Q customers i.e. discovery plus what do we get your loyal cust.
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Danielle Smith 💙 (@smudge79) reported from Marley Hill, England@SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?
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🏳️🌈 #ImArnieWhoAreYou? 🏳️🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England@SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?
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Slappy (@slapnuts316) reported from Washington, England@SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.
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Kevin Bee (@KevBee83) reported from Sunderland, England@SkyHelpTeam is there any issues with skymobile in sunderland area?? My service past 2/3 has been rubbish??
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sarah hunter (@sarahhunter25) reported from Durham, England@SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah
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Alfresko (@Alfresko3) reported from Langley Park, England@SkyUK Sky is crap. Same adverts over and over and over zzzzź.
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Lady Molly Brooke (@Mollycutedog01) reported from Whitley Bay, EnglandI have never shouted at the tv sooooooo much @SkySports @PaulMerse - ye need to come to a game and listen to the fans petal x we know it isn’t going to be a quick fix but jeeez Divent wipe out me squad 17 players???? Someone pass me oxygen
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Dr. Maurice Duffy (@TheBeakSquawks) reported from Whitley Bay, England@SkyUK kmm52592493v25028lokm I regret to say that I am looking to move my accounts as your service is appalling. Numerous call. Numerous solutions. No fixed now for months. Please send an engineer or I will change my account
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CycleTourLeader (@cycletourleader) reported from Witton Gilbert, England@SkySports Total disrespect for #NHS & other #frontlineworkers coming out with a stupid excuse like that. #Footballers don’t know what running on empty really is.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Elle 🌸🗽 (@hellosunshine52) reported@MichelleBeckett @SkyUK @VodafoneUK I’m so sorry for your loss. I can’t imagine how hard all this is. For your info with regard to your issue - virgin media have just been fined £28m for preventing people ending their contracts. Perhaps talks to the culture internally that you are describing
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NaijaBet.com (@NaijaBet) reported@SkySports VAR drama never fails to split the nation! We at NaijaBet see why over half back the equaliser — those marginal calls are what make the game so addictive. Fair decision or robbery? What's your verdict, fam
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Lorraine (@LORRAIN25481106) reported@SkySports Defending your player when it was a clear and obvious dive.That’s cheating.The issue is the VAR check given the rules however, this consistent cheating/diving in football needs to stop and be called out for what it is.If you do that in the penalty box it should be a straight red
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Wendy Ostia Antica 💚🤍💜 (@WendyHarrisonMa) reported@MichelleBeckett @SkyUK @VodafoneUK We had so many problems with EE when my dad died in October 2025. Apparently death does not terminate his contract with them, we are having to carry on paying for his sports package until the end of the 2 year contract, as I own the house. Outrageous!
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Boing The Noise 𓅪 (@Christo50515751) reported@MichelleBeckett @SkyUK @VodafoneUK Very similar experience when my father in law passed in 2022, they actually sent him a £12 bill which I let them chase so it cost them waaaay more… absolute arseholes I’ll never use them again
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John Cook (@gerddinythfa) reported@MichelleBeckett @SkyUK @VodafoneUK My sincere sympathies for your loss and the unnecessary problems. When my Mum passed, everyone, BT, Sky, OVO, were brilliant, compassionate and there to minimise the hassle. Luckily she wasn’t a Virgin customer. Shame on them.
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Fred (@CitizenF__) reported@SkySports He should be slamming his own player for such a stupid dive
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Anaya Khan (@AnayaKh79843612) reported@MichelleBeckett @SkyUK @VodafoneUK So sorry for your loss 😢when my mum passed I had the same issue with Post Office phone line. Firstly they refused to take my call asking for a copy of death certificate and then 30 day cancellation charge.
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Sam Brown 🏴 (@SamBrow74823937) reported@SkySports He dived to win a foul & possibly get an opponent booked. That’s cheating and it deserved a yellow which meant a red as he’d already been booked. If was the Swiss manager I’d be raging at Embolo for doing such a stupid thing when already on a yellow.
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sue leach (@LeachSie) reported@MichelleBeckett @SkyUK @VodafoneUK Hope you dont have mobile with them- when my late husband died we tried to cancel hus mobile account and get back the £50 credit i had put on account so he could ring people from hospice - they insisted on talking to account holder even after we sent screem shot death certificate