Sky Outage Report in Sunderland, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Sunderland come from postal codes DH4 and SR4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Gateshead, Newcastle upon Tyne, South Shields, Chester-le-Street, Sunderland, Durham, Wallsend, Boldon Colliery and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet | |
| South Shields |
Internet | |
| Gateshead |
Total Blackout | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Emily Rowe
(@emi_rowe) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam my WiFi is not working (again!). In Newcastle upon Tyne. Tried connection diagnosis and no luck ..
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Mike Blythe
(@blyth_mike) reported
from
Longbenton, England
@TVKev @MailSport Terrible decision by @SkySports to get rid of 3 of the best pundits on TV.
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Karl Moon
(@NokkonWud) reported
from
Longbenton, England
“Sorry, we’re going to have to let you go. Your CSAT score is only 8.21 out of 10 on 5848 customer survey scores received. As a result you’re not entitled to any redundancy. “ The potential skewing of 0-8 = Bad and 9-10 = Good, boggles the mind! This needs changing @SkyHelpTeam
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@SkyHelpTeam i wanna cancel my sports
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shaun smith
(@tempersmith) reported
from
Gateshead, England
Awful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday
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Michelle Hewison
(@chellehewison) reported
from
Longbenton, England
Hey @SkyHelpTeam Are there issues with the Sky + App? Does it work with iOS 14? Trying to use it at the moment and it’s crashing with every click.
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Stephen Kelly
(@stevekelly11) reported
from
Longbenton, England
Heads up to #SkySports I’m going to cancel my subscription. I don’t want to fund the #PremierLeague any more This is not the football I want to watch.
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Karl Moon
(@NokkonWud) reported
from
Longbenton, England
Just phoned @SkyHelpTeam and, the support (once you finally get through!) as always was very good. But we are always informed of a customer survey that is to be filled in for support given by the advisor. A score of 0-8 is regarded as BAD(!) and only 9-10 is good. (1/2)
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Chris Cossey
(@Cosseycj) reported
from
Wallsend, England
@SkySports @SkySportsPL what do I need to do to cancel my sky sports subscription? no point having it if #nufc are not going to be shown at all, @premierleague
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Lee Halbert
(@leehal) reported
from
Durham, England
@SkyHelpTeam A thumbs down for that ‘added’ feature!
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MICHAEL WHITFIELD
(@MICKWHD) reported
from
Walker Gate, England
@SkySports Then stop broadcasting lies and start reporting the real issues with the premier league and Qatar. Your just premier league puppets with second rate pundits. No wonder I cancelled my subscription.
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MICHAEL WHITFIELD
(@MICKWHD) reported
from
Longbenton, England
@SkySports Bollocks it’s down to ability. How many white people have failed? Why is always a chip o the shoulder.
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Will
(@wjc_14) reported
from
Durham, England
The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@DiscoDaveToon Good lad, if we want to make a stand then not just going for those @premierleague but we should also cancel @SkySports subscription. Only way change happens #premierleaguecorrupt
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Steve M
(@Steve_Mac112) reported
from
Longbenton, England
@johnpatta I won’t be paying for it, think i’ll also cancel my @SkySports too!! #RipOff
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Craig meldrum
(@Meldrum_10) reported
from
Gateshead, England
@SkySports Newcastle match on Main Event no crowd noise my kids have heard more bad language off me 🙀🙀🤔🤔 than they do sitting in Gallowgate end 🙈🙈
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Will
(@wjc_14) reported
from
Durham, England
It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.
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Mike Blythe
(@blyth_mike) reported
from
Longbenton, England
@gazzaflint1971 @SkySports Awful again today.
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philsy
(@philwalton2) reported
from
Gateshead, England
@SkySports That's next June for ***** sake! If this **** is still about were well ******!!
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Ḟ┍𝙖ПĶ𝒾𝙚 ✍️
(@Frankie_090) reported
from
Walker Gate, England
@StuartP55357794 @SkySports Why? Arsenal was stupid enough to pay him it and don't play him. He's given loads to Charity, children receiving life changing surgeries etc.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Allison
(@neilallison) reported
@SkyHelpTeam - Hello, my broadband’s down. Has been for a few hours. Can connect to the router, but no internet. Have run through the selfhelp procedures that you usually advise on here, so please don’t ask that I do that again. All wires are connected. Any known issues in CV32?
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Tarlach Ó Cuinn
(@MiseTarlach) reported
@AgentScotland @SkySports They give more exposure & resources to the English women's league. I've also noticed that they have yet to show an SPFL game on UHD. They treat the game with distain and the sooner SPFL are rid the better.
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♔Chloé Ann Gardner♔
(@Chloeosauruss) reported
@SkyHelpTeam Yes they have. But this was after being told that it was our problem our internet is not working
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♔Chloé Ann Gardner♔
(@Chloeosauruss) reported
@SkyHelpTeam your customer service like your wifi is absolutely abysmal. Not listing to customers when they have a problem pretty sure that’s customer service 101?
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Jack
(@SecurityJM31) reported
@SkyHelpTeam my internet is not working properly everything is connected but internet keeps cutting out
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Ben Murphy
(@muff5) reported
@SkyHelpTeam my wife just had a missed call from Sky. It rang once & they cut off. She has her phone right next to her. Please can someone call her back? When you sold us the faster service you told us there would be no downtime at all on the installation day. We are now 5 days beyond that.
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Ben Murphy
(@muff5) reported
@SkyHelpTeam Openreach need to push a button to activate our fibre but Sky can’t ask them to do it. Sky apparently have to wait another few days in the hope that Openreach will close the job & send the activation code. Never have I ever experienced such poor service & communication failure.
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Gary Derbyshire
(@Gaz1668) reported
@SkyHelpTeam hi guys I set up my sky glass yesterday,absolutely awesome by the way but part of my package was Netflix on 4 devices but I only have it on sky glass and the tv with the puck ,how one earth do you put it on other devices as I’ve tried signing in and it’s not working
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Jon Price / JJPMedia
(@Rallyman_Wales) reported
@SkyHelpTeam They have and are getting different advice. New routers being sent out, engineers needed, no faults in the local area.... There is clearly an issue, and no-one seems to want to get it resolved.
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Peter Craik
(@pfc0012) reported
@SkySports Who gives a damn what Merson thinks and says. One the lowest of the low amongst pundits which is quite an achievement.