Sky

Sky Outage Report in Sunderland, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sunderland come from postal codes DH4 and SR4.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Sunderland, England 11/30/2025 11:45

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: South Shields, Gateshead, Newcastle upon Tyne, Chester-le-Street, Sunderland, Durham, Wallsend, Boldon Colliery and Jarrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouth Shields Internet
United KingdomGateshead Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomChester-le-Street Internet
United KingdomSunderland Internet
United KingdomSunderland TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @SkyHelpTeam There’s been no update on the my service page since 7pm yesterday.

  • No9Legends Graham Townsley (@No9Legends) reported from Whitley Bay, England

    Explosive @MailSport rubbish. Not challenging his answers with actual facts then. By I thought you were a proper paper, no just puppets and as bad as @talkSPORT @SkySports @beINSPORTS

  • greenacre11 Adam Greenacre (@greenacre11) reported from Wallsend, England

    @SkyUK @SkyHelpTeam why is my sound dropping out when watching live tv (currently love island) it goes alright for a few weeks and then back to dropping out.. send #help

  • VictoriaBarry82 Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    Had fantastic service from @SkyUK #engineer this morning but I’ve been on 2 days #texting @SkyHelpTeam to sort a different problem & still haven’t getting anywhere 😩😩

  • NuttyRichie Richard Payne (@NuttyRichie) reported from South Shields, England

    @MrChrisWynn @Simon21ne @virginmedia @nowtvhelp @SkyHelpTeam I managed one week before cancelling! Sky says I have so many devices that it’s slowing the hub down, in 2019 that’s piss poor

  • thenight_worker #PiST #CGG #POTW 🌈 #SAFC (@thenight_worker) reported from Sunderland Bridge, England

    Oh no... @SkyUK has gone down #ThunderStorms now happening over #Sunderland

  • wardy22589 jonny ward (@wardy22589) reported from Longbenton, England

    Hi @SkySports will you be refunding some of my sky subscription as you are not providing a full service at the moment during the #NUFC game

  • VictoriaBarry82 Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    I’ve had the worst customer service from @SkyUK since I first became a customer in 2007, it’s a shame to see another big organisation going down the pan!! #noloyality #nothingresolved #secondskyvisitintwodays

  • dereknichols1 des (@dereknichols1) reported from Wheatley Hill, England

    @SkySports can someone tell this idiot commentating on the @Boro match what time it is.. he’s calling for added time at 75 mins ffs😂

  • NuttyRichie Richard Payne (@NuttyRichie) reported from South Shields, England

    @skyhelpteam @nowtvhelp Your 1471 service is terrible! I’d rather the date first like Monday 2nd January at 7:15pm rather than telnumber:year:month:day:time and the voice is so slow

  • MatthewCurryx Matthew Curry (@MatthewCurryx) reported from Newcastle upon Tyne, England

    @SkyUK wanna help me, cool

  • ParalegalPaula Paula Normington (@ParalegalPaula) reported from Newcastle upon Tyne, England

    Absolutely crap service from @SkyHelpTeam - kicked me out of my email account and now I have to sit on hold for at least 30 minutes

  • berniemillar2 bernie millar (@berniemillar2) reported from Wideopen, England

    Omg told myself all week that I was gunna binge Game of Thrones to catch up.... sat down to watch and it’s been took off @SkyHelpTeam 😭😭😭

  • VictoriaBarry82 Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    @SkyHelpTeam can I have the email address for a complaint please

  • ryankerr10 Ryan Kerr (@ryankerr10) reported from Newcastle upon Tyne, England

    @SkySports watching the nations league but unbearable with audio sync issues. Please sort it out

  • JNixy13 Jonny (@JNixy13) reported from South Shields, England

    Re-watching #GoT on Sky box sets and the ******* have taken it off! Only got box sets to watch it again to get my fix now its finished. **** move @SkyUK **** move! 🤬

  • SarahMarley19 Marley (@SarahMarley19) reported from Whitley Bay, England

    @SkyHelpTeam SkyQ is a mare! Almost every night on our second box same rubbish messages and connection issues, so bloody frustrating. Sort out a service that is not cheap!!

  • shaunginks Shaun Ginks (@shaunginks) reported from Washington, England

    @bt_uk Shame you couldn’t offer this before I moved to Sky. Saying that, their signal was strong enough to get through to the studio without a booster! @bt_uk @SkyUK

  • charltonboro harry charlton (@charltonboro) reported from Gateshead, England

    @SkySports derby didn't win the game, leeds through it away, there goalkeeper was a joke. leedsvgiftedv derby 2 goals, derby were not good,leeds were bad, manager should resign.

  • LiamDson L i a m (@LiamDson) reported from Newcastle upon Tyne, England

    @_GJesus9 @mymatehaydn @SkySportsPL @SkySports Have a day off Lacelles arm brushed Kane and he fell over like a bag of shit , about time VAR came in stop shit like that going against teams.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • alli2106 Joe Allison (@alli2106) reported

    @SkyHelpTeam can someone message me, looking for help with temporary cancellation. Need some help

  • JackAlford91 Jack Alford (@JackAlford91) reported

    @SkyHelpTeam can you tell me why since I cancelled my broadband to go with a different provider my speed has been horrendously slow, it doesn’t change over till 22nd.

  • Tom09054016 T (@Tom09054016) reported

    @arrpucks @jaknetting04 @SkySports It really wasn't. His card was marked long before any Chinese stuff. Emery dropped him and it probably cost him the job. Then Freddie dropped him. Now Mikel dropped him. This is why he's off to play in Turkey. No other big club wanted him. Bad attitude.

  • AshleighJayne96 𝔸𝕤𝕙𝕝𝕖𝕚𝕘𝕙 (@AshleighJayne96) reported

    @SkyHelpTeam Is there a problem with the line or something? 9 times in the past 24 hours our router has gone off and internet speeds have dropped.

  • Trev_Hughes_ Trevor Hughes (@Trev_Hughes_) reported

    @SkyHelpTeam hey guys. Sky Q box this morning is asking for the card to be inserted. Tried power off/on. Removing and re inserting card, power off at the wall and back on... no luck. Help please

  • kirstenmavric • Kirsten Mavric Photo • (@kirstenmavric) reported

    @DaveBoyGreen11 @SkyUK How was Virgin during the first lock down?

  • jasminebroderic Jazzy Broderick (@jasminebroderic) reported

    Hi @SkyUK could you confirm please that technical support are phoning people regarding there Internet?

  • TommyHanson93 Thomas Hanson (@TommyHanson93) reported

    @EllisGreaves11 @SkyUK @SkyHelpTeam Same happens to me pal, ******* nightmare at times when I'm in bed and have to go down to press those ******* arrowa

  • TBHIII67 Thomas Hamilton III (@TBHIII67) reported

    @SkySports Good luck @MesutOzil1088 ! I will miss you @Arsenal, you never deserved to be left out. Başarılar!

  • ambsmorgs Amber Morgan (@ambsmorgs) reported

    @SkyHelpTeam I have had no service for 3 days now - engineer came to fix it but wasn’t able to and haven’t heard anything from you since!! I need internet to WFH and the phone line tells me to go online when I call and then cuts me off! Please help