Sky Outage Report in Sunderland, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sunderland come from postal codes SR5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (46%)
-
TV (31%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Wallsend, North Shields, Sunderland, Blakelaw, Washington, South Shields, Durham, Whitley Bay, Peterlee, Boldon Colliery, Chester-le-Street and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
-
MICHAEL WHITFIELD
(@MICKWHD) reported
from
Walker Gate, England
@SkySports Then stop broadcasting lies and start reporting the real issues with the premier league and Qatar. Your just premier league puppets with second rate pundits. No wonder I cancelled my subscription.
-
Ben Letby
(@0800BEN) reported
from
Newcastle upon Tyne, England
@EmmaB_0811 @SkyHelpTeam I had Sky broadband about 5 years ago and it was the same then. If you have Sky TV, the box goes into eco mode in the early hours which kills the wi fi connection to some devices in the house. If you turn off eco mode in settings on your sky tv box, it might solve the problem 🙏
-
Karl Moon
(@NokkonWud) reported
from
Longbenton, England
Just phoned @SkyHelpTeam and, the support (once you finally get through!) as always was very good. But we are always informed of a customer survey that is to be filled in for support given by the advisor. A score of 0-8 is regarded as BAD(!) and only 9-10 is good. (1/2)
-
Wallace Mather
(@wal78) reported
from
Sunderland Bridge, England
@SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.
-
Peter Oliver
(@peteroliver18) reported
from
Washington, England
@SkyHelpTeam Hi the Internet connection is not working in the Washington area
-
Paul Noble
(@Nobbysafc) reported
from
Sunderland Bridge, England
@SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?
-
Ethan Oneil
(@EthanOsafc) reported
from
Durham, England
@SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports
-
gemma donohue
(@gemma_donohue16) reported
from
Dunston, England
@SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks
-
MICHAEL WHITFIELD
(@MICKWHD) reported
from
Longbenton, England
@SkySports Bollocks it’s down to ability. How many white people have failed? Why is always a chip o the shoulder.
-
Stephen Kelly
(@stevekelly11) reported
from
Longbenton, England
Heads up to #SkySports I’m going to cancel my subscription. I don’t want to fund the #PremierLeague any more This is not the football I want to watch.
-
philsy
(@philwalton2) reported
from
Gateshead, England
@SkySports That's next June for ***** sake! If this **** is still about were well ******!!
-
Ḟ┍𝙖ПĶ𝒾𝙚 ✍️
(@Frankie_090) reported
from
Walker Gate, England
@StuartP55357794 @SkySports Why? Arsenal was stupid enough to pay him it and don't play him. He's given loads to Charity, children receiving life changing surgeries etc.
-
Michelle Hewison
(@chellehewison) reported
from
Longbenton, England
Hey @SkyHelpTeam Are there issues with the Sky + App? Does it work with iOS 14? Trying to use it at the moment and it’s crashing with every click.
-
Steve M
(@Steve_Mac112) reported
from
Longbenton, England
@johnpatta I won’t be paying for it, think i’ll also cancel my @SkySports too!! #RipOff
-
Will
(@wjc_14) reported
from
Sunderland, England
@SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.
-
Allan Brough
(@AllanBrough) reported
from
Newcastle upon Tyne, England
@cyptoon @spaniels1980 @SkySports He wasn’t spitting at the kid, he was spitting at the car. He was being goaded the idiot behind the wheel who was filming while driving.
-
Paul Doolan
(@DoolanPd) reported
from
Durham, England
@SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.
-
TInt My Ride
(@TintmyRideNcl) reported
from
Longbenton, England
@SkyHelpTeam best part of 3hrs and 30 mins spent speaking to and not speaking too (calls getting left on hold) your support teams is just what I want to do on my only day off! Tech support asking for viewing card number in the side of the router #absoluteshambles still not sorted
-
Craig meldrum
(@Meldrum_10) reported
from
Gateshead, England
@SkySports Newcastle match on Main Event no crowd noise my kids have heard more bad language off me 🙀🙀🤔🤔 than they do sitting in Gallowgate end 🙈🙈
-
Karl Moon
(@NokkonWud) reported
from
Longbenton, England
“Sorry, we’re going to have to let you go. Your CSAT score is only 8.21 out of 10 on 5848 customer survey scores received. As a result you’re not entitled to any redundancy. “ The potential skewing of 0-8 = Bad and 9-10 = Good, boggles the mind! This needs changing @SkyHelpTeam
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
steven blake
(@the_blakestar) reported
@SkyHelpTeam Hi there, yes I restarted the Box a couple of times and also took the viewing card out and put back in. It's been 24hrs now so I can only assume there is an issue.
-
Big Baz89
(@Bigbarry89) reported
@SkyHelpTeam Yeah spoke to your colleague a while ago we never got further that troubleshooting
-
Vikki Freeman
(@V_Louise_F) reported
@SkyHelpTeam very much feel like we are being ripped off, our bills have jumped up £40 with no communication contract finished and I’ve lost my job, husband furloughed and kids homeschooling and sky refusing to help. Disgusting in these times.
-
Big Baz89
(@Bigbarry89) reported
@SkyHelpTeam Yeah spoke to your colleague a while ago we never got further than troubleshooting
-
lisa
(@lisa58529198) reported
@SkyHelpTeam absolute joke sky broadband, work for the nhs and trying to work from home and kids can’t get on the internet. Should get a refund for no service.
-
AkhAFC
(@SirAHussain14) reported
@SkyHelpTeam I've had issues with broadband for the last 10 days and it is really disrupting my working from home. Please don't just tell me to go online. I also want a credit. It happens every few weeks!
-
Kimbo
(@KimLeanneSamsa) reported
from
Shefford, England
@SkyHelpTeam no internet MK45 4HZ are you aware any problems?
-
lisa
(@lisa58529198) reported
@SkyHelpTeam That testing system is false, never has an issue but we do all the time.
-
Alex
(@Alex19464396) reported
@SkySports They best a very poor Newcastle.. but I like the kids they have there fit and keen look passionate.. it’s showing the Foreigners who run big fat paycheques how it’s done with their work ethic
-
®hys
(@Critcha_r) reported
@SkyHelpTeam your internet service is horrendous today on/off, I follow the steps to restore and it just comes back when it decides. I’ve noticed someone nearby message as well on here so you must have an issue in the Tyne and Wear area and not reporting service issue.