Sky Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes SR5, SR3, DH4 and SR4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Whitley Bay, Sunderland, Durham, Newcastle upon Tyne, North Shields, South Shields, Gateshead, Washington, Peterlee, Boldon Colliery, Chester-le-Street, Seaham and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Whitley Bay |
TV | |
| Sunderland |
Internet | |
| Durham |
TV | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| North Shields |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Shaun Ginks
(@shaunginks) reported
from
Washington, England
@bt_uk Shame you couldn’t offer this before I moved to Sky. Saying that, their signal was strong enough to get through to the studio without a booster! @bt_uk @SkyUK
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TheGeordieGamer
(@GeordieGamerUK) reported
from
Longbenton, England
@SkyHelpTeam can you please stop changing Channel of WWE smackdown because it doesn’t record or fix you’re system so it records to whatever channel it’s on.
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Alan McGee
(@AlanMcGeeSay) reported
from
Cleadon, England
@SkyHelpTeam this is a joke been on over an hour waiting for broadband help on Messenger! Rang earlier only to be told you all on full days training ! A suggestion would be have a training day that includes how to leave a skeleton team on customer service #aghast
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Mark Bullock
(@Bully5HVFC) reported
from
Hazlerigg, England
@MickeyAdamson @Bims_World @SkySportsPL @SkySports Correct, infact, if they don’t win it despite all the help, they want to be ashamed
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
Explosive @MailSport rubbish. Not challenging his answers with actual facts then. By I thought you were a proper paper, no just puppets and as bad as @talkSPORT @SkySports @beINSPORTS
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harry charlton
(@charltonboro) reported
from
Gateshead, England
@SkySports derby didn't win the game, leeds through it away, there goalkeeper was a joke. leedsvgiftedv derby 2 goals, derby were not good,leeds were bad, manager should resign.
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Ryan Kerr
(@ryankerr10) reported
from
Newcastle upon Tyne, England
@SkySports watching the nations league but unbearable with audio sync issues. Please sort it out
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Marley
(@SarahMarley19) reported
from
Whitley Bay, England
@SkyHelpTeam SkyQ is a mare! Almost every night on our second box same rubbish messages and connection issues, so bloody frustrating. Sort out a service that is not cheap!!
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JOSEPH
(@boak_joseph) reported
from
Hebburn, England
Only thing bad is sky is wanking over 1 billion pound stadium while ebbsfleet gateshead bolton are dying and North ferriby has to fold over a 7 grand debt 😔😔 #skysports
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bernie millar
(@berniemillar2) reported
from
Wideopen, England
Omg told myself all week that I was gunna binge Game of Thrones to catch up.... sat down to watch and it’s been took off @SkyHelpTeam 😭😭😭
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Matthew Curry
(@MatthewCurryx) reported
from
Newcastle upon Tyne, England
@SkyUK wanna help me, cool
-
W. W. L. D. ?
(@RobLow_7) reported
from
Sacriston, England
@amysafcxx @SkySports are like @talkSPORT .... For some unknown reason they suck up to certain clubs and have issues with others ... strange how they suddenly have an interest in League One though imo
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BIG PINK DRESS
(@bigpinkdressgnr) reported
from
South Shields, England
@kbally23 @SkyUK @SkyHelpTeam @VirginMediaCorp Err never ever going back to virgin
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Brett Howell
(@Brett_nufc) reported
from
Gateshead, England
@NicolaWintrip @premierleague @SkySports That's literally all it comes down to, don't bother me 7:45 Saturday night will be decent but so many others would have made plans!!
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Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
Had fantastic service from @SkyUK #engineer this morning but I’ve been on 2 days #texting @SkyHelpTeam to sort a different problem & still haven’t getting anywhere 😩😩
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Adam Greenacre
(@greenacre11) reported
from
Wallsend, England
@SkyUK @SkyHelpTeam why is my sound dropping out when watching live tv (currently love island) it goes alright for a few weeks and then back to dropping out.. send #help
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Jonny
(@JNixy13) reported
from
South Shields, England
Re-watching #GoT on Sky box sets and the ******* have taken it off! Only got box sets to watch it again to get my fix now its finished. **** move @SkyUK **** move! 🤬
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Fiona
(@FiFi_mrsD) reported
from
Sunderland Bridge, England
What’s the issue with Jurgen Klopp swearing at 10:30 on a Saturday night, surely it didn’t have to be beeped out #NEWLIV #SkySports
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Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
@SkyHelpTeam can I have the email address for a complaint please
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BIG PINK DRESS
(@bigpinkdressgnr) reported
from
South Shields, England
@kbally23 @SkyUK @SkyHelpTeam @VirginMediaCorp The only issue I have is less than 24 hrs in told my bills going up I feel they've taken the piss
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa
(@lisadoyle88) reported
@SkyHelpTeam @SkyIreland hi I have lost my satellite signal since the storms. Who or where do I contact to get the signal back thanks
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Richard L Robinson
(@Sharich69) reported
@SkyHelpTeam I am tired of complaining. The next time I have to call and complain I will list the issues and send my complaint directly to OFCOM and still hold Sky liable for CONTINUED loss of service. Sort it out. #noCustomerCare
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Christie
(@christieanne04) reported
@SkyHelpTeam Would really like to just speak to a person and not the automated messaging system. All I want to know is if there is a service issue in the dartford area at the moment? I have no internet
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Mane Mane Mane ⚽♥️
(@runningman10001) reported
@Richtbiskitt @DerekHu66372170 @SkyUK A correctly aligned, good condition dish should need a tropical downpour to affect signal.
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Dava
(@Garto75) reported
@SkySports Serious financial help, not that you need, all’s we want to see and hear is the actual sport you have paid billions for the right to air in your name, we don’t care what the “so called experts” have to say, pundits ex professionals, whatever!! I speak for majority too.
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Billy Joel Rock Band
(@OllieGill1) reported
@SkyHelpTeam seriously, please tell me when my broadband will be fixed. M19, everyone is complaining and all you do is tell me to do a health check, or call and they can't help either
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Dave Cunningham
(@flyerinfife) reported
Anyone else lost all their series linked recording on their @SkyUK Q boxes overnight? Everything from scheduled has vanished, just wondering if it was just me, or was there maybe an update overnight that's caused an issue
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Caro
(@cefasox36) reported
@SkyHelpTeam @SkyUK You use the O2 network,they've promised they won't introduce roaming charges whilst in the EU, why will you be charging your customers from 3rd May £2 a day? We stayed with you as you said you had no intention of introducing this charge! Disgraceful!
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Didier Sicoit
(@DEastDulwich) reported
@SkyHelpTeam If you need help, do not expect any from Sky! Totally useless, one of the best companies to ignore customers yet they do not forget to take payments!
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Steve Thomas
(@st_design) reported
@SkyHelpTeam no broadband in NN5 area since 9:30am this morning. No issues locally according to your website. Can you help?