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Sky outages and service status in Sunderland, England

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Sunderland, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received Apr 25, 7:03 PM GMT+1.
  • 50% Internet (50%)
  • 21% TV (21%)
  • 14% Phone (14%)
  • 7% Total Blackout (7%)
  • 7% Wi-fi (7%)

The latest reports from users having issues in Sunderland come from postal codes SR5 and DH4 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Sunderland, Washington, Newcastle upon Tyne, Wallsend, North Shields, Gateshead, Chester-le-Street, South Shields, and Durham.

CityProblem TypeReport Time
Sunderland TV 12 hours ago
Washington Internet 4 days ago
Newcastle upon Tyne Internet 4 days ago
Wallsend TV 8 days ago
Wallsend Internet 11 days ago
Washington Phone 12 days ago

Nearby cities with recent reports

Washington

1 recent signals

4 days ago
Newcastle upon Tyne

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • KevBee83
    Kevin Bee (@KevBee83) reported from Sunderland, England

    @SkyHelpTeam is there any issues with skymobile in sunderland area?? My service past 2/3 has been rubbish??

  • pearceswan
    David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam It’s getting really annoying, I am at sky HD +plus customer I have a 2TB box in the living room 1Tb box in bedroom, got an email ,the new price increase from April an extra £3 per month, I don’t know why I’m not receiving any new channels or services 1/2

  • MickDeNarco1892
    Mick De Narco FC (@MickDeNarco1892) reported from Blakelaw, England

    With all the empty seats do you think the camera man could move lower down the stand 2nd half @SkySports?

  • tempersmith
    shaun smith (@tempersmith) reported from Gateshead, England

    @SkySportsPL @SkySports Alan smith 1 of the worst pundits awful

  • Dankendal93
    Dan Kendal (@Dankendal93) reported from Sunderland Bridge, England

    @SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?

  • _katie_c
    Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England

    @SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!

  • cardguard68
    steve wills (@cardguard68) reported from Chester-le-Street, England

    @SkySports will someone please tell me what ******** does Chris Jordan bring to the England T20 team he is absolutely ******* useless

  • gshurben
    Graeme Shurben (@gshurben) reported from Bournmoor, England

    Hinchcliffe’s comments reaching a new low tonight!! How do #SkySports not see this!!???? He is terrible!

  • iramshaw
    Ian (@iramshaw) reported from Sacriston, England

    @primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball

  • waalli90
    Gareth wall (@waalli90) reported from North Gosforth, England

    @SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?

  • Jamiefozz92
    James 🇬🇧 (@Jamiefozz92) reported from Dunston, England

    I have no idea who this speed kid is. But can you imagine in the early 2000’s giving a tit like that air time. He’d be shunned. Never seen again. It’s utterly embarrassing that @SkyFootball are giving him airtime. Even after insulting Man United greats!! #skysports

  • MandyRowntree
    Mandy Rowntree (@MandyRowntree) reported from Washington, England

    @SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night

  • thedoctor_84
    mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam I messaged on Saturday about my tv signal being down. Coming and going. Thought it might have been the weather. It’s now Monday and it’s still the same. It’s cooler here today so can’t be the heat

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.

  • Chris_p18
    Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports Thankfully, we'll never have to find out... thanks to top clubs not wanting to waste time and money on past it dinosaurs

  • LeeJarraHackle
    Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    @SkySports work with the Mp and help small businesses #lies #greed Shame on you all

  • WinshipRichard
    Richie Winship (@WinshipRichard) reported from Gateshead, England

    @SkySports stop this 🤮🤮🤮 He's statistically the worst manager in Premier league history

  • TrevorRidley
    Trid (@TrevorRidley) reported from Sunderland, England

    @Designer_Ross @SkyHelpTeam My contract ends next month and I’m done with them. It’s been terrible

  • utdlee7
    Lee Smith (@utdlee7) reported from Witton Gilbert, England

    @SkySports Lap of honour after beating the worst United side in 50 years. Teams still rather beat a poor United than a top class city side. Says it all.

  • gre3ny6
    John Green Jr (@gre3ny6) reported from Washington, England

    @SkyHelpTeam why can’t I forward spam text messages to 7726 like you can with every other network ?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MagicPuddingDi
    Magic Pudding (@MagicPuddingDi) reported

    @jammierooroo @SkyUK Dreadful customer service, always were. I called them to cancel my father's contract after his death and was passed on "cold" twice, so I had to say "my father has died" 3 times. You'll know how distressing that is, and completely different to every other service provider he had

  • Chalky_101
    Chalky Taylor (@Chalky_101) reported

    @KevinSmith1389 @jammierooroo @SkyUK Why are you using a New Yorkers pfp complaining about uk customer services?

  • MjelkRen
    Nike Ralph (@MjelkRen) reported

    @jammierooroo @SkyUK Why would you even pay for that legacy garbage “television” tho. The internet exists!

  • nirave
    Nirave 尼拉夫 (@nirave) reported

    @jammierooroo @Bredebeck @SkyUK Absolutely do the SAR request and make it clear that you want that recording so you can complaint the ombudsman. They'll try and say oh it's a mistake and we've resolved it so there's no need for the SAR but make sure you get that recording regardless. Then hammer the bastards.

  • ROZAR999
    ROZER (@ROZAR999) reported

    @jammierooroo @SkyUK Cancel it for her cancel it for you . That's crazy money for not much in return

  • maraboustork1
    Grapeape (@maraboustork1) reported

    @jammierooroo @SkyUK BT pulled similar **** with my elderly mum, they persuaded her she needed their WiFi net stuff at 40 quid extra a month. It's meant so you can get a signal 50 metres away in your summer house or similar, she lives in a one bedroom sheltered housing flat.

  • AnnieCricket
    Annie Cricket 💙 (@AnnieCricket) reported

    @jammierooroo @SkyUK I am going to terminate my contract with them . They make it so hard to do this online whereas naje it v easy to add products . Cruel company

  • x_Sala_24_12_72
    👅🫶Alas / minx ☺️🫶👅 (@x_Sala_24_12_72) reported

    @jammierooroo @Craftycryer @SkyUK Just move to someone else and cancel DD etc .. then escalate the complaint and refuse to pay the leaving charge ... Sky are terrible the equivalent to British gas .. the worse out there ..

  • grayedgethistle
    grayedge (@grayedgethistle) reported

    @SkySportsPL @SkySports - Redknapp - never managed. Neville - failed as a manager. Keane - one good season. Richards - never managed. Carragher - never managed. Yet all presented as experts. FFS.

  • jammierooroo
    Jammie Restore (@jammierooroo) reported

    @Iolanthe2345 @CindyTh3Dog @SkyUK It amazes me, any of us could get hit by a bus tomorrow and the family are left with this horrible situation, it’s 2026 for gods sake, there has to be a better way to deal with the bereaved.