Sky outages and service status in Sunderland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Sunderland, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and TV.
- The most recent signal from this area was received Aug 26, 2:32 PM GMT+1.
- Internet (36%)
- Phone (25%)
- TV (18%)
- Total Blackout (11%)
- Wi-fi (11%)
The latest reports from users having issues in Sunderland come from postal codes SR6 and SR5 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 26: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Washington, Sunderland, North Shields, Gateshead, South Shields, and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 5 hours ago |
|
Washington
|
TV | 3 days ago |
|
Newcastle upon Tyne
|
Total Blackout | 5 days ago |
|
Sunderland
|
TV | 7 days ago |
|
Newcastle upon Tyne
|
Wi-fi | 8 days ago |
|
Newcastle upon Tyne
|
Internet | 8 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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David (@CompaneroDave) reported from Wallsend, England@SkyHelpTeam hi - would like some help downgrading package as need to try and cut some costs. I'm not good on the phone though so was wondering about other communication options?
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Dan Kendal (@Dankendal93) reported from Sunderland Bridge, England@SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?
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Paul Frampton (@headcoverlova) reported from Bearpark, England@SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@SkyHelpTeam It’s getting really annoying, I am at sky HD +plus customer I have a 2TB box in the living room 1Tb box in bedroom, got an email ,the new price increase from April an extra £3 per month, I don’t know why I’m not receiving any new channels or services 1/2
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Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England@SkyHelpTeam Is there any update on when this issue will be resolved. I've had to use a days annual leave for today as I'm unable to work from home with no Internet?
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MARK GLEAVE (@MARKGLEAVE8892) reported from Sunderland Bridge, England@SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@SkyHelpTeam 2/2.paramount+ we get a limited selection, no discovery+, without our money you never be able to bring out the sky Q box,its features, WE are left behind, your answer is upgrade, we lose everything on our box, yet we have to pay another increase,
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@SkyHelpTeam Do you know I freely feel quite annoyed I’ve been a sky customer for over 23 years, I have a sky HD plus box, I’m sure my subscriptions got to where you are now, you’re giving away loads of stuff for sky Q customers i.e. discovery plus what do we get your loyal cust.
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JamesHunter (@JamesLaurence_) reported from Gateshead, England@SkyHelpTeam any update on the low fell connection outage? Thanks :)
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from East Rainton, England@SkyHelpTeam I’ve managed to sort the problem out
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mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England@SkyHelpTeam am having signal problems. Am wondering if the current heatwave has anything to do with that or any known problems in Sunderland area
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Tommy (@tomcowey) reported from Walker Gate, England@stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.
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🏳️🌈 #ImArnieWhoAreYou? 🏳️🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England@SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?
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Norman Dempsey (@NormanDempsey5) reported from South Shields, EnglandDid any1 else's TV skip/jump our 2nd round #EFLCup draw I heard Accrington take on Newcastle And I'm sure it was a team with R as it skipped and now the screen says tranmere Wtf @NUFC #nufc @SkySports
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Pete Hind (@toonpete85) reported from Newcastle upon Tyne, England@SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact
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David Forrester (@shieldsbrief) reported from Gateshead, England@DesboTom30 @SkySports in fact given that an assault simply requires fear of violence being caused (not actual physical contact) robertson approaching in the aggressive manner that he did could easily qualify. Whatever, robertson playing the victim here is a pretty bad look.
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steve wills (@cardguard68) reported from Chester-le-Street, England@SkySports will someone please tell me what ******** does Chris Jordan bring to the England T20 team he is absolutely ******* useless
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Simon Garrity (@simon_garrity) reported from Gateshead, England@nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good
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Mick De Narco FC (@MickDeNarco1892) reported from Blakelaw, EnglandWith all the empty seats do you think the camera man could move lower down the stand 2nd half @SkySports?
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Slappy (@slapnuts316) reported from Washington, England@SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Myers (@djandymyers) reported@SkyHelpTeam Hi Sky. I’m a Stream customer. Full sports package. Should I not be able to access Sky Sports PL UHD? Seems its availability comes and goes. Any reason why? Would like to watch the channel in permanent UHD tbh, like all the Sports channels.
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Mark Byrne (@MByrne94406) reported@PureWrecsam @dale_sando @SkySports And she’s now deleted it, probably because it was a simple solution and she felt stupid.
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The Rebellious Cockney ♀️ (@RebelCockneyE3) reported@SkyUK You are utterly shameful! After having broadband problems one of your tech support said to reboot the router, this ended up causing the thing to brick. Even after giving a detailed description of the problems your support staff ignored the fact it is a router problem and
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Mike Ackermann (@Mr_Excelsior78) reported@S829MLY @SkySports What a dumb comment. Would you say the same if Tyson Fury said he is going to watch Novak Djokovic? You're a ******* retard!
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MRB (@MRB1892) reported@PricePaul67662 @ToonFan14 @SkySports It was never good in the first place
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mick m (@447866498937) reported@SkySports How ******** has he got that job 😐
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O.J PAc (@OJPAC02) reported@TheBlueDodger @SkySports Too many defenders that doesn’t have the attacking ability on this team playing together won’t help us in the attack!
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Tony Hardy (@hardyad_tony) reported@SkySports watching the York v Leeds Superleague game on + and the picture and sound quality is awful. For money I pay to subscribe and the fortunes you take I expect better!
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🇬🇧 | 🏴 | VEGAS ₳D₳ Pool (@VEGAS_ADA_Pool) reportedWe're now at a stalement with @skyuk with no solution. I believe, very soon, i.e. days, they're simply going to turn off the copper phone line and giving us no way to contact a guy that just lost his wife and has Alzeheimers! Are they allowed to do this?
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Kevin Delaney (@KevinDe30315301) reported@SkySports Another useless woman im not paying for this crap