Sky outages and service status in Sunderland, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Sunderland, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Aug 8, 11:18 AM GMT+1.
- Internet (46%)
- TV (31%)
- Total Blackout (15%)
- Wi-fi (8%)
The latest reports from users having issues in Sunderland come from postal codes SR6 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 8: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, Sunderland, Gateshead, and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Total Blackout | 12 hours ago |
|
Chester-le-Street
|
TV | 1 day ago |
|
Newcastle upon Tyne
|
Internet | 4 days ago |
|
Newcastle upon Tyne
|
Total Blackout | 4 days ago |
|
Newcastle upon Tyne
|
TV | 6 days ago |
|
Newcastle upon Tyne
|
Internet | 6 days ago |
Nearby cities with recent reports
5 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Noy Namo Jr. (@NoynamoJr) reported from Newcastle upon Tyne, England@SkyHelpTeam internet has been down for about 45 mins now. Rebooted the router and ensured all the connections are fine. Wondering if there’s a connection issue?
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Meryl Levington (@EnterpriseMeryl) reported from Durham, England@SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?
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Lady Molly Brooke (@Mollycutedog01) reported from Whitley Bay, EnglandI have never shouted at the tv sooooooo much @SkySports @PaulMerse - ye need to come to a game and listen to the fans petal x we know it isn’t going to be a quick fix but jeeez Divent wipe out me squad 17 players???? Someone pass me oxygen
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MARK GLEAVE (@MARKGLEAVE8892) reported from Sunderland Bridge, England@SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment
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Paul Naples-Hails (@naps154) reported from Wallsend, England@SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬
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CycleTourLeader (@cycletourleader) reported from Witton Gilbert, England@SkySports Total disrespect for #NHS & other #frontlineworkers coming out with a stupid excuse like that. #Footballers don’t know what running on empty really is.
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Paul Jacques (@pauljacques83) reported from Sunderland Bridge, EnglandThe update to the @SkySports app is ****
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Kel (@KJS97_) reported from Longbenton, England@SkyUK internet been down since midday yesterday 👍🏼👍🏼👍🏼
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Cat Walker (@Cat_Walker1983) reported from Peterlee, England@SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from East Rainton, England@SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”
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Ciarán (@farrenciaran) reported from Whickham, EnglandThanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.
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Danielle Smith 💙 (@smudge79) reported from Marley Hill, England@SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?
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Simon Garrity (@simon_garrity) reported from Gateshead, England@nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from East Rainton, England@SkyHelpTeam Yes all the devices that are connected to it are having issues
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john bolam (@johnbolam) reported from South Shields, England@SkySports @Garyfooballnut this doesn't help either
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Chris Parkin (@Chris_p18) reported from Gateshead, England@TristynClark4 @SkySports I havent said you did say that. I'm saying imagine top top players being happy working for him. But I'm not the idiot getting bought into believing the utter rubbish that the big sam managerial merrygoround creates.
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@SkyHelpTeam /3 you are NOT looking after your loyal customers, we should be able to access Paramount+ discovery+ no extra cost on mobile devices IE iPad,galaxy note, computer, I’m sure you’ll be able to do this easily, verify customer’s as you can in sky go
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Kriss (@KrissNufc83) reported from South Shields, England@SkyHelpTeam Hi, is there N issue with broadband in the north east? My internet has been down for over an hour
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stacey (@staceyloweryy2k) reported from Longbenton, England@SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!
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Dan Kendal (@Dankendal93) reported from Sunderland Bridge, England@SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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JL (@j1992jkl) reported@UTD_Mavin @SkySports Try having sullivan then you'll know what bad ownership really is.
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MagpiesArmy (@bob87722426) reported@SkySports What could anyone offer you to **** off with the made up stories?
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Wanga-unLimited (@Consumer4You) reported@NatWest_Help well done for stepping in to prevent an elderly neighbour from being scammed of £90 by a caller pretending to disconnect her @SkyHelpTeam service in 30 mins. Sky didn't assist despite her paying £135 a month - which is a ridiculous scam itself for an over 80!
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amit (@akantaaa) reported@SkyUK your customer service has become awful over the years. It's impossible to resolve an issues or get someone to call you back. When is this going to be addressed?
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Wes Bez (@WesBez) reported@Davebough10 @SkySports So bad. Could barely watch the match. Choppy. Play looking like it’s lagging. Picture cutting out. Sound going low. What a mess
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Bronx Nation 🏆 (@Hezeb91) reported@eurofootcom @SkySports What a horrible injury prone team
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neilB ⚫️⚪️⚫️⚪️ (@neilTheMagpie) reportedI'll nail my colours to the mast now if I may. I think #NUFC will surprise a lot of people this season & will ram the ill judged views of these rent-a-gobs on @skysports & other low grade media outlets, right down their throats!
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Bimal Desai 💙 (@brdman1972) reported@SkyUK why is my tv freezing during adverts. I did a software reset which helped for a few days. Now the problem is back
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Millsy (@davidmillzy) reported@SkySports Had it been Brighton or Bournemouth with the new young lads we brought in the slysports news desk would be praising the appointment but all then sad c@ntw do is bring the club down and link every player away from the club.
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Dinho (@mrdinho_) reported@Jack472836 @SkySportsNews Lol post deleted by skysports. They’re a terrible news outlet when it comes to transfers