Sky Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes SR4 and SR5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, Gateshead, Sunderland, South Shields, Durham, Wallsend, North Shields and Blakelaw.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Chester-le-Street |
TV | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Allan Williams™
(@iamAfrosamurai) reported
from
Newcastle upon Tyne, England
Whoever is doing the sound on the @SkySportsF1 Testing: Story So Far program needs to sort the levels out, seriously. Two days now of very Testing audio.... Lip syncing out too, mics not working. Unless it's a work experiencer, then I'm afraid they're fired! #SkyF1 @SkyHelpTeam
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joseph mains
(@mainsey8) reported
from
Washington, England
Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later
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gary beadle
(@beadleg01) reported
from
Sunderland, England
@SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot
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Rosco
(@Peterross83) reported
from
Sunderland, England
@SkySports Damn!
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Wez
(@W3z) reported
from
Sunderland Bridge, England
@SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports No shit
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Veterans Response CIC
(@VeteransR) reported
from
Sacriston, England
@SkySports As a sky customer are you refunding the sky sports fee to your customers as the main reason I subscribe is for football there for the contract is now nil & void 🤔
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
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Darren Short
(@daz26172) reported
from
Sunderland, England
@SkySports Against all of the money they have made & the whole picture of the situation everyone is in...... they need to get a grip on reality this type of media is what feeds the negativity in the world of football. Never mind what you might loose be grateful for what you have
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ً
(@iEddsyy) reported
from
Durham, England
@ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf
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Alan
(@alsandal39) reported
from
Whickham, England
@SkyHelpTeam I have already signed in to see what is offered, I am being offered BT sport at an extra £25 per month on top of the £28 I already pay for Sky Sports as a thanks for being a customer for nearly 15 years whereas a new sports customer gets them both for £35 per month
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Craig Stewart
(@CraigJStewart89) reported
from
Sunderland, England
@SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@theinsidernufc I love the quality of pundits pulled to give opinion on @nufc from @skysports. @BeIN_sports @talkSPORT when this goes through they will be so sick and confused down south
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Daniel Sleeth
(@danielsleeth) reported
from
Dunston, England
@SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately
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Graeme Gilroy
(@wirehype) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !
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Sally Crossley
(@sallyopr) reported
from
Cleadon, England
@SkyHelpTeam please can someone help me with my account, when I try online it says I need to call Sky for my request however I don’t fall under the urgent requests category to call so I can’t call. Thank you
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Paul
(@Paul14boss) reported
from
Newcastle upon Tyne, England
@LittleHenryD @SkySports Awful news a young lad too
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ⵣ Salem | ⵙⴰⵍⵎ
(@sabzmzm) reported
from
Walker Gate, England
Called @SkyHelpTeam about the shit internet, and they basically told me it is what it is
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Neil Jeffs
(@Jethrotoolio) reported
from
Whitley Bay, England
@jimbergfeld1 @Ando87NUFC @CampbellLennon @SkySports @NSpares He doesn’t hate ******* and drink....that’s his problem really.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Aileen
(@85_Aileen) reported
@SkyUK been waiting in a 10 minute queue for 55 mins and counting!! I just need to replace my faulty remote. Now I think I'll just cancel my subscription. So disappointing
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Graham W McNeil Coyle
(@Pirate1877) reported
@SkySports This is hardly explosive.. Pogba never said a bad word about Mourinho just explained they are different despite the questions pushing for more. The game has changed and as much as Jose has made mistakes, the players dont help themselves. Jose was still successful at United
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Stacey Wright
(@wright_stacey1) reported
@SkyHelpTeam Gave up after an hour. Redialled and now it’s been an further 20 minutes after being transferred by another adviser. Is this a ploy for me to hang up and forget the issue?
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Lenny💚🇮🇪🍀
(@Lenny84808442) reported
@SkySports David haye smoking again what next does he say when AJ loses blame it on a broken toe like he did considering he Ducked fury twice
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Nigel Craft
(@CraftyNigel) reported
@SkyHelpTeam thought I’d see what sky F1 would cost me as I enjoy F1 but seems very harsh that I can get all the sports channels for £25 a month but if I just want sky F1 it’s £18 , Im a vip diamond customer but doesn’t seem like it’s worth being very loyal for those prices 😢
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Hazard😥
(@cfckevs) reported
@SkySports All that to come back down again. Cba with Norwich, boring team
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Pitchside HD
(@pitchsidehd) reported
@SkySports People need to just stop replying to **** like this... Even if your tweeting to mock sky for putting this out, your still giving them what they won’t... no replies would hit harder than telling them how you feel about them for tweeting it.
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Sarah Bui
(@buisarah23) reported
@SkyUK Worst customer experience ever. SO hard to talk to a human.
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Nick Lockyer
(@NickLockyer) reported
@Ofcom @SkyHelpTeam Thanks @Ofcom just learning about how to escalate an unsatisfactory complaint resolution from Sky, as that does fall under your remit right?
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MUFC 🔴 FAMILY
(@_MUFC_Family) reported
@Afrikurz @SkySports Jose rejected PSG? What kind of idiot are you?