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Sky outages and service status in Sunderland, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • 50% Internet (50%)
  • 22% TV (22%)
  • 11% Wi-fi (11%)
  • 6% E-mail (6%)
  • 6% Total Blackout (6%)
  • 6% Phone (6%)

The latest reports from users having issues in Sunderland come from postal codes DH4 and SR9 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 9: Problems at Sky

Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Gateshead, Jarrow, and Durham.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 7 days ago
Newcastle upon Tyne TV 10 days ago
Sunderland TV 11 days ago
Newcastle upon Tyne Internet 12 days ago
Gateshead TV 12 days ago
Newcastle upon Tyne E-mail 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • linda666wharton
    Linda Wharton (@linda666wharton) reported from Ouston, England

    @SkyHelpTeam are you aware of any internet problems in DH8 please. Last 2 days have been a problem

  • CompaneroDave
    David (@CompaneroDave) reported from Wallsend, England

    @SkyHelpTeam hi - would like some help downgrading package as need to try and cut some costs. I'm not good on the phone though so was wondering about other communication options?

  • RobiR1972
    Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam is their a internet problem in Newcastle upon Tyne, mines not on today again

  • DarrenReeve7
    Darren Reeve (@DarrenReeve7) reported from Sherburn Hill, England

    Are you having problems with UHD @SkySports ???

  • VictoriaBarry82
    Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Adding @skytv engineer to my CV My mam is self isolating for the 316th time & her tv has gone off, the sky adviser was worse than useless I’ve guided her over the phone & resolved the problem 🙌🏻🙌🏻 #selfisolatingproblem #jackofalltrades @SkyHelpTeam

  • toonpete85
    Pete Hind (@toonpete85) reported from Newcastle upon Tyne, England

    @SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact

  • waalli90
    Gareth wall (@waalli90) reported from North Gosforth, England

    @SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?

  • beatts_70safc
    Steve Beattie (@beatts_70safc) reported from Little Lumley, England

    @77jonnytabs @SkySports They are playing better under Johnson, but as I said awful league

  • simon_garrity
    Simon Garrity (@simon_garrity) reported from Gateshead, England

    @nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good

  • farrenciaran
    Ciarán (@farrenciaran) reported from Whickham, England

    Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.

  • pearceswan
    David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam /3 you are NOT looking after your loyal customers, we should be able to access Paramount+ discovery+ no extra cost on mobile devices IE iPad,galaxy note, computer, I’m sure you’ll be able to do this easily, verify customer’s as you can in sky go

  • thedoctor_84
    mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am having signal problems. Am wondering if the current heatwave has anything to do with that or any known problems in Sunderland area

  • ICEKOP
    JFT97 Jeff Iceton (@ICEKOP) reported from Peterlee, England

    Oh #martintyler you ignorant prick. @SkySports sack this idiot immediately!!!

  • EthanOsafc
    Ethan O’Neil (@EthanOsafc) reported from Durham, England

    @SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY

  • _katie_c
    Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England

    @SkyHelpTeam Is there any update on when this issue will be resolved. I've had to use a days annual leave for today as I'm unable to work from home with no Internet?

  • PaulWiywill
    Paul Wilson (@PaulWiywill) reported from Walker Gate, England

    @sir_craigdevine @SkySports I think he should bugger off and retire. Mitro should have been booked for a big tough lad he went down for nowt.

  • WinshipRichard
    Richie Winship (@WinshipRichard) reported from Gateshead, England

    This lot on sky givi g it large about cabbage heed ffs He's a good bloke, He's on 1000 games, Let him have his 1000 games, He's had no money. **** off @SkySports he's got us 2nd bottom you fools. #bruceout #NUFC

  • jaklyn_common
    Jaklyn common (@jaklyn_common) reported from Sunderland Bridge, England

    @SkyHelpTeam where has my internet gone SR6 Sunderland - help

  • NormanDempsey5
    Norman Dempsey (@NormanDempsey5) reported from South Shields, England

    Did any1 else's TV skip/jump our 2nd round #EFLCup draw I heard Accrington take on Newcastle And I'm sure it was a team with R as it skipped and now the screen says tranmere Wtf @NUFC #nufc @SkySports

  • judgefudge75
    lee milligan (@judgefudge75) reported from Wallsend, England

    @SteveBP76 Aye I noticed @SkySports never covered this

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • THarris1604
    T H (@THarris1604) reported

    So @SkySports going with a speculated rumour that Bruno wants to leave, Newcastle have not confirmed but they are running with it anyway? Do they do this with every unfounded transfer rumour or just the so called "big six" transfers? As bad as Fabrizio!!! #nufc

  • carolinerodger
    caroline rodger (@carolinerodger) reported

    Thankfully my house didn't go on fire last night well see if i still have a place to stay when i finish work Oh and @SkyUK don't care about my complaint because it wasn't them even though openreach was their contractor

  • horseycity
    The Mancunian Way (@horseycity) reported

    @EmirCTID @mcfc_lads @SkySports All opinions I guess I just disagree with 2 bad seasons again all opinions

  • lynpopsicle
    Topsy_Turvey_Oopsy_Gritts & Jowls Clampett🫣🙄🤔🥰 (@lynpopsicle) reported

    @DonnaLouise1212 @SkyUK Watched this afternoon when sky news put out a Statement. Robert Jenrick was Marvellous standing up to that HORRIBLE Adam Boulton. Don't usually watch it but wanted to see how they would get out of this. What an argument enfolded. sky news are Scummy!!!! 🤢

  • ChelseaFCTommy
    Tom (@ChelseaFCTommy) reported

    @ProBoxingFans @SkySports No It doesnt turkey milkshake needs to **** off

  • SpursInsight_
    Spurs Insight (@SpursInsight_) reported

    @SkySports His athleticism isn't only about speed Eddie Howe repeatedly praised Tonali's ability to read danger early, win second *****, and shut down opposition counter-attacks before they become dangerous (6/10)

  • Mark74216443135
    Markey (@Mark74216443135) reported

    @SkySports Crap us British don't want half-time shows piss off

  • massam01
    Chronic (@massam01) reported

    @SkyHelpTeam @skytv @sainsburys Can someone sort out this SKY VIP treats issue? There is a constant issue? Tried to use the code this week and was told in store there was an issue. Told to take screen shot and come back in tomorrow. Screenshot not accepted as no code?

  • BobKnezevic
    bob k (@BobKnezevic) reported

    @ansuboahs @SkySports @HKane And an even worse one by an Egyptian player dragging down an Argentinian player in the box after Messi played a one /two off him - clear penalty like the one above , so even.

  • EMCE1001
    Elizabeth x (@EMCE1001) reported

    @SkyUK since when did staff start calling customers ‘knobs’ absolute delight being cut off as many times today and STILL the problem isn’t resolved - quite clearly the organisation is losing the basic customer service skill!!!