Sky outages and service status in Sunderland, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 16, 11:10 AM GMT+1.
- Internet (64%)
- Wi-fi (18%)
- TV (18%)
The latest reports from users having issues in Sunderland come from postal codes DH4 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Sky
Sky is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Washington, Wallsend, North Shields, Gateshead, and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Wi-fi | 4 days ago |
|
Newcastle upon Tyne
|
Internet | 6 days ago |
|
Newcastle upon Tyne
|
Internet | 8 days ago |
|
Newcastle upon Tyne
|
Internet | 8 days ago |
|
Newcastle upon Tyne
|
TV | 14 days ago |
|
Newcastle upon Tyne
|
Internet | 15 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
-
Michelle Hewison (@chellehewison) reported from Whitley Bay, England@SkyHelpTeam How does this work exactly? Especially given that I’ve been a loyal customer for the best part of 10 years and you took this matter out of my own hands!
-
Pete Hind (@toonpete85) reported from Newcastle upon Tyne, England@SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact
-
lee milligan (@judgefudge75) reported from Wallsend, England@SteveBP76 Aye I noticed @SkySports never covered this
-
peter ward (@peteward74) reported from Durham, England@SkySports Slow night for sports news tonight like as this isn’t sport.
-
Dean Lamb (@Chubfubbler) reported from Washington, England@SkySports That hand on the desk thing is irritating as **** like!
-
Mandy Rowntree (@MandyRowntree) reported from Washington, England@SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night
-
Lee Hughes (@LeeJarraHackle) reported from South Shields, EnglandGreedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame
-
Danielle Smith 💙 (@smudge79) reported from Marley Hill, England@SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?
-
🏳️🌈 #ImArnieWhoAreYou? 🏳️🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England@SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?
-
Lady Molly Brooke (@Mollycutedog01) reported from Whitley Bay, EnglandI have never shouted at the tv sooooooo much @SkySports @PaulMerse - ye need to come to a game and listen to the fans petal x we know it isn’t going to be a quick fix but jeeez Divent wipe out me squad 17 players???? Someone pass me oxygen
-
Chris Parkin (@Chris_p18) reported from Gateshead, England@TristynClark4 @SkySports That's it... believe the big sam myths again. No, they weren't down and out when he took over
-
Paul Naples-Hails (@naps154) reported from Wallsend, England@SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬
-
Richie Winship (@WinshipRichard) reported from Gateshead, England@SkySports stop this 🤮🤮🤮 He's statistically the worst manager in Premier league history
-
Paul Donohoe (@paul___donohoe) reported from Peterlee, England@ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all
-
Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England@SkyHelpTeam Thanks, but none of the steps have worked as it drops out for a minute or two and then comes back on, usually before any diagnostic has been completed. It’s now also affecting my Sky Q box’s connectivity. Seems like a number of others are having the same problem.
-
Paul Frampton (@headcoverlova) reported from Bearpark, England@SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.
-
CycleTourLeader (@cycletourleader) reported from Witton Gilbert, England@SkySports Total disrespect for #NHS & other #frontlineworkers coming out with a stupid excuse like that. #Footballers don’t know what running on empty really is.
-
Ian (@iramshaw) reported from Sacriston, England@primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball
-
Rob (@RobiR1972) reported from Walker Gate, England@SkyHelpTeam problems connecting my Qbox when I have my Amazon echos on, have reset the connections but saying I may need a sky booster, but when echos are off the box connects, it’s starting to annoy me now, it’s been happening for a few days on and off now
-
Kevin Bee (@KevBee83) reported from Sunderland, England@SkyHelpTeam is there any issues with skymobile in sunderland area?? My service past 2/3 has been rubbish??
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Star47 (@StarScream47) reported@SkySports Not when the regs suck and your coverage is terrible...
-
Meaks (@Richard_Meakin) reportedBoring @SkyFootball @SkySports .... you know theres a team playing liverpool tonight.. Awful coverage
-
Stevemorey1968 (@Steveeboy1901) reported@Tomptin The cameraman is missing every ball so I wouldn’t worry ! Awful coverage @SkySports
-
Moldo (@Original_Moldo) reported@SkyHelpTeam Changing Sky Q to Sky Stream has been the worst decision ever! Problem after problem and no solutions whilst paying more than ever! Can’t have an engineer because there’s no fault on the system. 45 mins on a call with no solution and having to wait for a callback. 😡
-
Rob Ellis (@RobEllis1183719) reportedHey @SkyUK had no signal for weeks. Engineer confirms its a line of sight issue that is your fault and tells me to move to stream. Call and told to pay £40 for something not my fault. Been with you nearly 12 years, still have no TV as I'm not paying. Was told a manger would call
-
𝓙𝓸𝓱𝓷𝓷𝔂 𝓟 (@_JPev) reported@RobGemmell1 @SkySports ******* ridiculous!!! Stop this ****, Sky.
-
LocalShane (@LocalShane) reported@AFC_Gooner_Mark @SkySports Terrible father
-
Jon Little (@JONBOYLITTLE) reportedPlayer interview mid game 🤯🤯🤯🤯 @SkySports **** off with it now
-
Darren C (@DazzaCumber) reported@RobGemmell1 @SkySports Sky never read the room
-
Andrea (@_Missus_k) reported@Izzywatsonwo @iRuntheshow1 @SkySports So what about all the decisions that have gone against Celtic? Awh yeah they don’t matter as don’t directly affect any other club. Celtic fans have been calling it out for years but were labelled paranoid or “always cheated, never defeated”.