Sky outages and service status in Sunderland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 11 outage signals in the last 24 hours around Sunderland, including 11 direct reports.
- The most common problems reported in this area mention Internet, Phone, and TV.
- The most recent signal from this area was received Aug 13, 9:35 PM GMT+1.
- Internet (39%)
- Phone (30%)
- TV (17%)
- Total Blackout (9%)
- Wi-fi (4%)
The latest reports from users having issues in Sunderland come from postal codes SR6 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 01:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Gateshead, South Shields, Wallsend, and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Phone | 9 hours ago |
|
Sunderland
|
Phone | 10 hours ago |
|
Gateshead
|
Wi-fi | 10 hours ago |
|
Newcastle upon Tyne
|
Internet | 10 hours ago |
|
Newcastle upon Tyne
|
Phone | 10 hours ago |
|
Gateshead
|
Phone | 10 hours ago |
Nearby cities with recent reports
6 recent signals
3 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Danielle Smith 💙 (@smudge79) reported from Marley Hill, England@SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?
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sarah hunter (@sarahhunter25) reported from Durham, England@SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah
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LymphomaLad (@SteveCoyne6) reported from Longbenton, England@SkyHelpTeam Hi..My Sky Talk landline is down due to a problem in my area. Have you got any idea when will this be resolved?
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Simon Garrity (@simon_garrity) reported from Gateshead, England@nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good
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Harriet Walshaw (@HarrietWalshaw) reported from Sunderland Bridge, England@SkyHelpTeam we’re getting no satellite signal is this unique to us or a wider problem. Trying to phone but on hold for 20mins and counting.
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David Gleeson (@dgleesonhistory) reported from Newcastle upon Tyne, England@SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.
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Dr. Maurice Duffy (@TheBeakSquawks) reported from Whitley Bay, England@SkyHelpTeam I have rang/called multiple times. Your service is simply appalling...
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Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England@SkyHelpTeam Thanks, but none of the steps have worked as it drops out for a minute or two and then comes back on, usually before any diagnostic has been completed. It’s now also affecting my Sky Q box’s connectivity. Seems like a number of others are having the same problem.
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Chris Parkin (@Chris_p18) reported from Gateshead, England@TristynClark4 @SkySports Thankfully, we'll never have to find out... thanks to top clubs not wanting to waste time and money on past it dinosaurs
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Gareth Miller (@geemiller71) reported from South Shields, EnglandNever warched anything as staged and rehearsed as #tournamentofhouses @SkyUK #skymax such a disappointment for my kids its all american. Howay Dame Mirren. Your better than this #turnedoff
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Tommy (@tomcowey) reported from Walker Gate, England@stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.
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Gareth wall (@waalli90) reported from North Gosforth, England@SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?
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John Harper (@john_rharper) reported from Dunston, EnglandThere’s a clear whistle before Brighton score from the free kick. There is no reason to chalk off the goal. Hang your head in shame Lee Mason! Hang your head in shame! Appalling decision #WBABHA #skysports #premierleague
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john bolam (@johnbolam) reported from South Shields, England@SkySports @Garyfooballnut this doesn't help either
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Stephen ‘Murf’ Murtha 🍥 #GolfMates (@MurthaOfficial) reported from Newcastle upon Tyne, England@SkyUK is there a mobile coverage problem in Newcastle?
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Jamie Douglas (@jaydug) reported from Wallsend, EnglandLoving the coverage from @SkySports but have to say I think that was there worst production so far. Highlights just getting thrown in wherever and cameras not even catching the whole of the game . #thebbl
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lee smith (@sessionar08) reported from South Shields, England@SkySports If it was a Liverpool player doing that challenge the stupid two faced **** would say it a missed challenge... Never even touched the wolves player. Any how **** off united won a game they should of lost hahaha get ******
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Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England@skytv @SkyHelpTeam I’ve got no satellite signal and I can’t get a engineer out until the 24th that’s over 2 weeks with no television
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@SkyHelpTeam 2/2.paramount+ we get a limited selection, no discovery+, without our money you never be able to bring out the sky Q box,its features, WE are left behind, your answer is upgrade, we lose everything on our box, yet we have to pay another increase,
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Rob (@RobiR1972) reported from Walker Gate, England@SkyHelpTeam are their problems in the Newcastle upon Tyne area today, no telly, no broadband
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Emir🇸🇪 (@EmirCTID) reported@SkyBluesXtra @SkySports @BarcaUniversal Damn.
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Scouse House Bouncy Music (@ScouseBouncy) reported@mb26026 @SkySports @virginmedia Yep and they still charge stupid money each month for it, whilst delivering such poor quality!
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Rob Donaldson (@RobDonalds38035) reported@SkyHelpTeam This just shows you exactly how piss poor Sky has become. While making billions. You don’t even have anyone working your online account. It’s not even monitored
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Danferm (@Danferm1) reported🚨 Chelsea have given Manchester City until 5pm on Friday to make an offer for Enzo Fernandez. Chelsea value the midfielder at £120M and do not intend to sell him if City fail to meet their demands. Fernandez has six years left (Source: @SkySports)
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AI (@AI11121314) reported@cxdi55 @skytv @SkyHelpTeam Cancel your contract. Wait a week. Call the out of contract team 03337594760. They’ll offer you atleast 30% off your initial quote.
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CW🇬🇧 (@UKCLR) reported@cxdi55 @skytv @SkyHelpTeam I had this with virgin I went through and cancelled Then got a call from the cancellation team two days later offering me a cheaper deal than the new customer one. They are all scamming ***** it just depends on who you talk to
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RG2652 🏒⚡⚡⚡⚽ (@RossGibbs78) reported@SkyHelpTeam @EE There's a problem with sky you can't call or receive a call from anyone on sky .other networks seem ok . Hopefully sky can fix it. Hopefully telling everyone on the website about it.
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cobalpablo (@cobalpablo7) reported@SkySports Pay up you never come back to my player again
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GandolfG (@gindog20) reported@cxdi55 @skytv @SkyHelpTeam I was with Virgin/NTL for 15-20 years, was always below £40. They then wouldn’t budge from £52. I left for real this time, and now enjoying the same service with Sky for £30.
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Steven Harvey (@steharvwigan) reported@SkyUK every time I try to access my online account (app or desktop) for upgrade prices on mobile sim, tv packages etc it crashes. Been like this for months and impossible to use. 25 years loyalty. Can you help?