Sky Outage Report in Sunderland, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Sunderland come from postal codes SR5, SR3, DH4 and SR4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Whitley Bay, Sunderland, Durham, Newcastle upon Tyne, North Shields, South Shields, Gateshead, Washington, Peterlee, Boldon Colliery, Chester-le-Street, Seaham and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Whitley Bay |
TV | |
| Sunderland |
Internet | |
| Durham |
TV | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| North Shields |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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David
(@CompaneroDave) reported
from
Wallsend, England
@SkyHelpTeam hi - would like some help downgrading package as need to try and cut some costs. I'm not good on the phone though so was wondering about other communication options?
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.
-
Chris
(@lcdB0Xing) reported
from
Gateshead, England
Some softcock just been on skysports saying liverpool should go easy on villa’s youngsters. Give over with that crap
-
Dean Lamb
(@Chubfubbler) reported
from
Washington, England
@SkySports That hand on the desk thing is irritating as **** like!
-
Harriet Walshaw
(@HarrietWalshaw) reported
from
Sunderland Bridge, England
@SkyHelpTeam we’re getting no satellite signal is this unique to us or a wider problem. Trying to phone but on hold for 20mins and counting.
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David Gleeson
(@dgleesonhistory) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.
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Meryl Levington
(@EnterpriseMeryl) reported
from
Durham, England
@SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?
-
Steve Beattie
(@beatts_70safc) reported
from
Little Lumley, England
@77jonnytabs @SkySports They are playing better under Johnson, but as I said awful league
-
Darren Reeve
(@DarrenReeve7) reported
from
Sherburn Hill, England
Are you having problems with UHD @SkySports ???
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Slappy
(@slapnuts316) reported
from
Washington, England
@SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.
-
John Harper
(@john_rharper) reported
from
Dunston, England
Absolute joke of a system this! Clear and obvious! Get rid of this farcical VAR... or those making these awful decisions! Get rid!!! Not the first time Stuart Attwell has made an absolute shocker of a decision! Useless! #skysports #fa #ARSLEE
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Dr. Maurice Duffy
(@TheBeakSquawks) reported
from
Whitley Bay, England
@SkyHelpTeam I have rang/called multiple times. Your service is simply appalling...
-
stacey
(@staceyloweryy2k) reported
from
Longbenton, England
@SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!
-
Jamie Douglas
(@jaydug) reported
from
Wallsend, England
Loving the coverage from @SkySports but have to say I think that was there worst production so far. Highlights just getting thrown in wherever and cameras not even catching the whole of the game . #thebbl
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Paul Wilson
(@PaulWiywill) reported
from
Walker Gate, England
@sir_craigdevine @SkySports I think he should bugger off and retire. Mitro should have been booked for a big tough lad he went down for nowt.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.
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lee milligan
(@judgefudge75) reported
from
Wallsend, England
@SteveBP76 Aye I noticed @SkySports never covered this
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Dr. Maurice Duffy
(@TheBeakSquawks) reported
from
Whitley Bay, England
@SkyUK kmm52592493v25028lokm I regret to say that I am looking to move my accounts as your service is appalling. Numerous call. Numerous solutions. No fixed now for months. Please send an engineer or I will change my account
-
philsy
(@philwalton2) reported
from
Gateshead, England
@SkySports He's seen enough, getting beat at home to Leeds!!! God help us!! #BRUCEOUTNOW
-
sarah hunter
(@sarahhunter25) reported
from
Durham, England
@Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Jamie Lewis
(@JLew1979) reported
@SkyHelpTeam hello, can you tell me if there is a broadband service issue in Cardiff right now please? Our broadband has gone down.
-
Josh Windsor
(@ItBeJoshYo) reported
@SkyHelpTeam @calumharris17 Also in the Cardiff and mine is down also
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Rob burgandy
(@Robburgandy2) reported
@kev_Cymru @SkyHelpTeam @SkyHelpTeam same here, went down around 3ish. City Centre.
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ShaVerZ™ ツ
(@ShaVerZ_) reported
@SkyHelpTeam Yes but the status page shows no local issues....
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband
-
Dan Newberry
(@DanNewbs) reported
@ChristianFish3 @SkyHelpTeam Yep Cardiff here aswell had issues for a few days. Now nothing
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karen winn
(@jordanjj7) reported
@SkyUK pointless making complaints to Sky, even when it's about their staff trying to deceive people for commission. Ruined our Christmas and just say training issue! Shocking!
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Wayne Cole
(@waynecoleuk) reported
@SkyHelpTeam Any idea when the outage in Cardiff will be fixed?
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Sharne Fairchild
(@SharneFairchild) reported
@SkyHelpTeam What is the point of being called sky help?
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Chiara Strazzulla
(@TheStrazzulla) reported
@SkyHelpTeam I've tried to get in touch over phone to fix broadband not working but it's impossible to get through to you. People need internet to work from home. Please advise what I should do when you're impossible to reach.