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Sky outages and service status in Sunderland, England

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Sunderland, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received Jul 15, 12:27 AM GMT+1.
  • 50% Internet (50%)
  • 29% TV (29%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Wi-fi (7%)

The latest reports from users having issues in Sunderland come from postal codes DH4 and SR9 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Gateshead, Jarrow, and Durham.

CityProblem TypeReport Time
Newcastle upon Tyne Wi-fi 16 hours ago
Newcastle upon Tyne Internet 5 days ago
Newcastle upon Tyne Internet 13 days ago
Newcastle upon Tyne TV 16 days ago
Sunderland TV 17 days ago
Newcastle upon Tyne Internet 18 days ago

Nearby cities with recent reports

Newcastle upon Tyne

2 recent signals

16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    Never warched anything as staged and rehearsed as #tournamentofhouses @SkyUK #skymax such a disappointment for my kids its all american. Howay Dame Mirren. Your better than this #turnedoff

  • stephen26273
    stephen trotter (@stephen26273) reported from Washington, England

    Why do @SkySports always get boring **** has-been footballers in the studio? That villa player who always sticks up for bruce , forgot his name , so irrelevant #nufc @NUFC

  • WHG17
    Barry Cosgrave (@WHG17) reported from Whitley Bay, England

    @SkyHelpTeam I connect my sky Q box via ethernet. Sky box then says it's attached to SKY993CA Mini boxes work fine. But Sky Go doesn't. It says it can't find the box. I realise I'm not on the same network but I don't know the password for this created network. Please help.

  • _katie_c
    Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England

    @SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!

  • laurafarrow91
    Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    @skytv @SkyHelpTeam I’ve got no satellite signal and I can’t get a engineer out until the 24th that’s over 2 weeks with no television

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    What a lovely woman at @SkyHelpTeam #valueteam on the phone today . Very pleasant and kept me as a customer . Give that woman a pay rise 👍 📺

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam I’ve managed to sort the problem out

  • KJS97_
    Kel (@KJS97_) reported from Longbenton, England

    @SkyUK internet been down since midday yesterday 👍🏼👍🏼👍🏼

  • Chris_p18
    Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports Hes a relegation firefighter at best. Hes been given opportunities higher up the table and still bottles it and plays for a draw against the crap sides.

  • pearceswan
    David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam 2/2.paramount+ we get a limited selection, no discovery+, without our money you never be able to bring out the sky Q box,its features, WE are left behind, your answer is upgrade, we lose everything on our box, yet we have to pay another increase,

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.

  • BlueboyPotts
    rob potts (@BlueboyPotts) reported from Seaham, England

    @ianbohensbeta @SkyHelpTeam we have now had sky broadband since last February..and have not had one interruption to the service...much better than bt...

  • smudge79
    Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?

  • cycletourleader
    CycleTourLeader (@cycletourleader) reported from Witton Gilbert, England

    @SkySports Total disrespect for #NHS & other #frontlineworkers coming out with a stupid excuse like that. #Footballers don’t know what running on empty really is.

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.

  • pearceswan
    David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam TOLD for £3 per month on my subscription for the extra running costs what that would be! however,it costs extra to run MY Services but you’ll have massive profit, you should absorb this for your loyal customers, you’ll face customer’s terminating.23 yrs+ 4 nothing

  • thedoctor_84
    mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am having signal problems. Am wondering if the current heatwave has anything to do with that or any known problems in Sunderland area

  • jaydug
    Jamie Douglas (@jaydug) reported from Wallsend, England

    Loving the coverage from @SkySports but have to say I think that was there worst production so far. Highlights just getting thrown in wherever and cameras not even catching the whole of the game . #thebbl

  • smudge79
    Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?

  • toonpete85
    Pete Hind (@toonpete85) reported from Newcastle upon Tyne, England

    @SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • kbasno7
    Kevin Sutton 💙 (@kbasno7) reported

    @SkyHelpTeam 1hr 40 mins, 3 agents, still no solution. My Sky Q fails every 2-3 days – pause/rewind broken, recordings fail overnight. 4 visits & 2 new boxes haven't fixed it. This is not the box, it's your installation. Sort this now.

  • SimonLeggX
    The Wheel Turns ... 〓〓 (@SimonLeggX) reported

    @MichelleBeckett @SkyUK @VodafoneUK I've had similar problems with Virgin. I won't use them anymore

  • garyboy1477
    Gary (@garyboy1477) reported

    @SkySports Yep are FIFA going to fix this game as well ?

  • SirHenryPenfold
    Henry Penfold (@SirHenryPenfold) reported

    @SkySports I mean personally I'd ban the idiot from the national team for costing you the biggest chance in your country's history to reach a world cup semi final. Instead of justifying his cheating. 🤷

  • danni_OSullivan
    Dani☔🥀 (@danni_OSullivan) reported

    @SkyUK broadband has got to be the absolute worst! Nothing but connection issues.

  • Crash49676428
    Crash. (@Crash49676428) reported

    @GazWallace402 @SkySports No. The law says if the ball touches the camera which it did it becomes a dead ball play must stop thats the law no goal free kick to Norway that's the law , the law was broken and disadvantage to Norway which by definition is cheating

  • Stu__thfc
    ◽Skywalk FC◽ (@Stu__thfc) reported

    @SkySportsNews Whoooooooo cares man? If he didn't play for utd skysports wouldn't give a ****. The team is in a world cup semi final and you man are ******* crying because the 6th choice cm isn't playing

  • ArtemisEmpress
    Artemis (@ArtemisEmpress) reported

    @SkyHelpTeam your app is broken. Fix it please.

  • SeanTheRed6
    Sean (@SeanTheRed6) reported

    @SkySports The worst World Cup in my lifetime just got worse absolute BULLSHIT!

  • Crash49676428
    Crash. (@Crash49676428) reported

    @1richiebarnes @Hoodini0126 @SkySports The laws of the game was broken that should of been a dead ball that's what the laws say