Sky outages and service status in Sunderland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Sunderland, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received Jun 17, 2:00 PM GMT+1.
- Internet (58%)
- TV (16%)
- Phone (16%)
- Wi-fi (11%)
The latest reports from users having issues in Sunderland come from postal codes DH4 and SR5 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 17: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Jarrow, Sunderland, Durham, and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 5 hours ago |
|
Newcastle upon Tyne
|
Internet | 2 days ago |
|
Jarrow
|
Wi-fi | 3 days ago |
|
Jarrow
|
Wi-fi | 5 days ago |
|
Newcastle upon Tyne
|
Internet | 7 days ago |
|
Newcastle upon Tyne
|
Internet | 8 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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JamieEric (@DoddsJamie) reported from Washington, England@SkySports some1 give @jamieredknapp8 a hand shake for basically telling neville he's talking **** again !!!! What's fixing the stadium gunna do to what's going on on the pitch !!!
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Rob (@RobiR1972) reported from Walker Gate, England@SkyHelpTeam are their problems in the Newcastle upon Tyne area today, no telly, no broadband
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Michael Lane (@MichaelLane15) reported from Seaham, England@theawayfans Got to wait until tomorrow thanks to #skysports stupid KO time as well!
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@SkyHelpTeam Do you know I freely feel quite annoyed I’ve been a sky customer for over 23 years, I have a sky HD plus box, I’m sure my subscriptions got to where you are now, you’re giving away loads of stuff for sky Q customers i.e. discovery plus what do we get your loyal cust.
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Paul Frampton (@headcoverlova) reported from Bearpark, England@SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.
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LymphomaLad (@SteveCoyne6) reported from Longbenton, England@SkyHelpTeam Hi..My Sky Talk landline is down due to a problem in my area. Have you got any idea when will this be resolved?
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Mandy Rowntree (@MandyRowntree) reported from Washington, England@SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night
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peter ward (@peteward74) reported from Durham, England@SkySports Slow night for sports news tonight like as this isn’t sport.
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Pete Hind (@toonpete85) reported from Newcastle upon Tyne, England@SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@SkyHelpTeam /3 you are NOT looking after your loyal customers, we should be able to access Paramount+ discovery+ no extra cost on mobile devices IE iPad,galaxy note, computer, I’m sure you’ll be able to do this easily, verify customer’s as you can in sky go
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Chris (@ChrisNUFC4) reported from Newcastle upon Tyne, England@SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network
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Lee Smith (@utdlee7) reported from Witton Gilbert, England@SkySports Lap of honour after beating the worst United side in 50 years. Teams still rather beat a poor United than a top class city side. Says it all.
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@SkyHelpTeam TOLD for £3 per month on my subscription for the extra running costs what that would be! however,it costs extra to run MY Services but you’ll have massive profit, you should absorb this for your loyal customers, you’ll face customer’s terminating.23 yrs+ 4 nothing
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Slappy (@slapnuts316) reported from Washington, England@SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.
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mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England@SkyHelpTeam am having signal problems. Am wondering if the current heatwave has anything to do with that or any known problems in Sunderland area
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Kel (@KJS97_) reported from Longbenton, England@SkyUK internet been down since midday yesterday 👍🏼👍🏼👍🏼
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shaun smith (@tempersmith) reported from Gateshead, England@SkySportsPL @SkySports Alan smith 1 of the worst pundits awful
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john bolam (@johnbolam) reported from South Shields, England@SkySports @Garyfooballnut this doesn't help either
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James 🇬🇧 (@Jamiefozz92) reported from Dunston, EnglandI have no idea who this speed kid is. But can you imagine in the early 2000’s giving a tit like that air time. He’d be shunned. Never seen again. It’s utterly embarrassing that @SkyFootball are giving him airtime. Even after insulting Man United greats!! #skysports
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Cat Walker (@Cat_Walker1983) reported from Peterlee, England@SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mavin (@UTD_Mavin) reported@SkySports Too bad for Chelsea right now
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billythebookie2025 (@billythbook) reported@SkySports @Carra23 but hes never been a manager
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Timbertony (@ttimbertony) reported@SkyNews @SkySports I constantly see another ad which makes me think they can’t get worse but Kit Kats advertising agents have come up with the most stupid ad I’ve seen in ages. I’d change my ad agency if they can’t do better than that.
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Rusty 🇮🇪 (@Rusty462286) reported@_SonOfTheDesert @SkySports You've got small penis issues
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Kevin McGuinness (@McGuinnessKevin) reported@SkyHelpTeam Why is the listings missing on RTE One HD on Sky Stream? already rebooted the box still the same this only channel that has no listings. problem is because the box doesn't know whats on it keeps asking for a pin.
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Suzanne Hawkes (@hawkes13soozie) reported@pasteydave @SuperLeague @SkySports Great innit!! Had to watch on my iPad on Sky sports app. And we pay extortionate prices for Sky!!! Just like the RFL second class service!
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⭐ ⭐ (@Usergonefor2025) reported@TheBluesFeed @SkySports SAY SOMETHING WE DONT ALREADY KNOW FOR **** SAKE
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Rubes (@Rubes6736) reported@danielsjourney1 @SkyHelpTeam Buy a Mesh WiFi system. It'll permanently fix your upstairs signal without adding to your monthly bill. Sky lock whole-home coverage hardware behind an extra monthly paywall, so you’ll buy the add-on.
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Tony Longstaff (@tonylon83) reported@Ricky81D @SkyHelpTeam @skytv Totally agree. What annoys me most is if you go on the app you can sign up to any package there and then but if you want to cancel something you have to get in touch. Absolute joke.
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Mazza (@mazzaVmix) reported@SkyHelpTeam Called you 12 days ago to say my iPhone 16 not working. Assured package to return would be sent out. 12 days later, no package, no replacement phone. Have spent 3 hours on phone, an hour and a half on chat. Been lied to repeatedly. No phone, no communication!