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Sky outages and service status in Sunderland, England

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Sunderland, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Jun 24, 10:10 AM GMT+1.
  • 63% Internet (63%)
  • 16% Phone (16%)
  • 11% Wi-fi (11%)
  • 5% Total Blackout (5%)
  • 5% TV (5%)

The latest reports from users having issues in Sunderland come from postal codes DH4 and SR5 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Jarrow, Sunderland, and Durham.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 7 hours ago
Newcastle upon Tyne Total Blackout 6 days ago
Newcastle upon Tyne Internet 7 days ago
Newcastle upon Tyne Internet 9 days ago
Jarrow Wi-fi 10 days ago
Jarrow Wi-fi 12 days ago

Nearby cities with recent reports

Newcastle upon Tyne

2 recent signals

7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • JamesLaurence_
    JamesHunter (@JamesLaurence_) reported from Gateshead, England

    @SkyHelpTeam any update on the low fell connection outage? Thanks :)

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    What a lovely woman at @SkyHelpTeam #valueteam on the phone today . Very pleasant and kept me as a customer . Give that woman a pay rise 👍 📺

  • MurthaOfficial
    Stephen ‘Murf’ Murtha 🍥 #GolfMates (@MurthaOfficial) reported from Newcastle upon Tyne, England

    @SkyUK is there a mobile coverage problem in Newcastle?

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam Yes all the devices that are connected to it are having issues

  • chellehewison
    Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @SkyHelpTeam The number of times since that I’ve had members of your sales team contact me trying to get me to stay as well is ridiculous. Each time I’ve had to tell them it’s because you don’t service my new area and then you hit me with a near £100 termination charge!

  • pearceswan
    David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam Do you know I freely feel quite annoyed I’ve been a sky customer for over 23 years, I have a sky HD plus box, I’m sure my subscriptions got to where you are now, you’re giving away loads of stuff for sky Q customers i.e. discovery plus what do we get your loyal cust.

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.

  • TheBeakSquawks
    Dr. Maurice Duffy (@TheBeakSquawks) reported from Whitley Bay, England

    @SkyHelpTeam I have rang/called multiple times. Your service is simply appalling...

  • naps154
    Paul Naples-Hails (@naps154) reported from Wallsend, England

    @SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service

  • smudge79
    Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?

  • johnbolam
    john bolam (@johnbolam) reported from South Shields, England

    @SkySports @Garyfooballnut this doesn't help either

  • jaklyn_common
    Jaklyn common (@jaklyn_common) reported from Sunderland Bridge, England

    @SkyHelpTeam where has my internet gone SR6 Sunderland - help

  • NoynamoJr
    Noy Namo Jr. (@NoynamoJr) reported from Newcastle upon Tyne, England

    @SkyHelpTeam internet has been down for about 45 mins now. Rebooted the router and ensured all the connections are fine. Wondering if there’s a connection issue?

  • cycletourleader
    CycleTourLeader (@cycletourleader) reported from Witton Gilbert, England

    @SkySports Total disrespect for #NHS & other #frontlineworkers coming out with a stupid excuse like that. #Footballers don’t know what running on empty really is.

  • gshurben
    Graeme Shurben (@gshurben) reported from Bournmoor, England

    Hinchcliffe’s comments reaching a new low tonight!! How do #SkySports not see this!!???? He is terrible!

  • headcoverlova
    Paul Frampton (@headcoverlova) reported from Bearpark, England

    @SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.

  • lcdB0Xing
    Chris (@lcdB0Xing) reported from Gateshead, England

    Some softcock just been on skysports saying liverpool should go easy on villa’s youngsters. Give over with that crap

  • PaulWiywill
    Paul Wilson (@PaulWiywill) reported from Walker Gate, England

    @sir_craigdevine @SkySports I think he should bugger off and retire. Mitro should have been booked for a big tough lad he went down for nowt.

  • laurafarrow91
    Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    @skytv @SkyHelpTeam I’ve got no satellite signal and I can’t get a engineer out until the 24th that’s over 2 weeks with no television

  • pearceswan
    David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam It’s getting really annoying, I am at sky HD +plus customer I have a 2TB box in the living room 1Tb box in bedroom, got an email ,the new price increase from April an extra £3 per month, I don’t know why I’m not receiving any new channels or services 1/2

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • alexblac_ink
    Alex Kabari (@alexblac_ink) reported

    @Blue_Footy @SkySports They shouldn't go for Mike Maignan, please. He's a terrible shot stopper.

  • jessequantum
    Jesse Quantum (@jessequantum) reported

    why are all the media reporting the Thomas Partey issue locked comments on the post. @TheAthleticFC @SkySports

  • Louis2940691793
    Johnny casino (@Louis2940691793) reported

    @Blue_Footy @SkySports Hes ****.

  • bdosi72
    bdosi (@bdosi72) reported

    @philltee @FOXFOOTY Victorians, who are responsible for 95% of all AFL media, don’t even know they’re doing it - and don’t much care! It’s precisely the same as listening to the SkySports F1 broadcast prattling on & on about their poms! Just unlistenable crap!

  • _GreenEnigma
    GreenEnigma (@_GreenEnigma) reported

    Do @SkySports know that ****'ed Neville is cheating on them with @itvfootball. Wish he wasn't tbf hope he isn't co-hosting the whole tourney, it's already being billed as the worst world cup ever this just confirms it!

  • mckyau_steve
    Stevie Wonder (@mckyau_steve) reported

    @Danjsalt @SkyUK Cancel ur credit card or direct debit as a last resort

  • tonifcbarca
    toni (@tonifcbarca) reported

    @realrxAFC i used to chat w that guy now hes sitting on skysports panels 😭 like wtf

  • Pectix88
    Pearce (@Pectix88) reported

    @SkySports There is no such thing as an easy premier league game. These headlines are designed for a specific reason. They are hoping for a run of early bad results so they can pile pressure on Carrick and spread misery around the fan base

  • MLittarru
    Matteo Littarru (@MLittarru) reported

    @SkyUK , you customer service just ended my chat without saying anything, what an absolute joke, I will put all screenshots so you can what your customer service does, what a joke.

  • TobyCrowTC
    TC (He/They/It) (@TobyCrowTC) reported

    @SkyUK Hey to wtf I'm trying to get broadband from you guys because it's my 1st ever flat and each time I check out it says "Technical Difficulties" but can't call your helpline because my "number isn't linked to a sky account" do you guys want customers or not?