Sky

Sky Outage Report in Sunderland, England

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The latest reports from users having issues in Sunderland come from postal codes SR3 and SR5.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Sunderland, England 02/12/2026 23:05

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Wallsend, North Shields, Sunderland, Blakelaw, Gateshead, Newcastle upon Tyne, Washington, South Shields, Durham, Whitley Bay, Peterlee, Boldon Colliery, Chester-le-Street and Seaham.

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City Problem Type Report Time
United KingdomWallsend TV
United KingdomNorth Shields TV
United KingdomSunderland TV
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • pauljacques83 Paul Jacques (@pauljacques83) reported from Sunderland Bridge, England

    The update to the @SkySports app is ****

  • DoddsJamie JamieEric (@DoddsJamie) reported from Washington, England

    @SkySports some1 give @jamieredknapp8 a hand shake for basically telling neville he's talking **** again !!!! What's fixing the stadium gunna do to what's going on on the pitch !!!

  • RICKERSRG Rickers (@RICKERSRG) reported from South Shields, England

    What's happened to the SkySports boxing coverage? Presentation is nearly as bad as BT Sport now. Lazy ******* aren't even at the fight. Probably being petty towards Hearn and Joshua seen as its his last fight on SkySports

  • ChrisNUFC4 Chris (@ChrisNUFC4) reported from Newcastle upon Tyne, England

    @SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network

  • TheatreTots_NE Hannah Parsonage (@TheatreTots_NE) reported from Sunderland Bridge, England

    @EXPATTERNS1 @SkyHelpTeam I am having the same problem...is it an outage in the area?

  • chellehewison Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @SkyHelpTeam The number of times since that I’ve had members of your sales team contact me trying to get me to stay as well is ridiculous. Each time I’ve had to tell them it’s because you don’t service my new area and then you hit me with a near £100 termination charge!

  • tomcowey Tommy (@tomcowey) reported from Walker Gate, England

    @stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam Yes all the devices that are connected to it are having issues

  • utdlee7 Lee Smith (@utdlee7) reported from Witton Gilbert, England

    @SkySports Lap of honour after beating the worst United side in 50 years. Teams still rather beat a poor United than a top class city side. Says it all.

  • LeeJarraHackle Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame

  • thedoctor_84 mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am having signal problems. Am wondering if the current heatwave has anything to do with that or any known problems in Sunderland area

  • LeeJarraHackle Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    @SkySports work with the Mp and help small businesses #lies #greed Shame on you all

  • chellehewison Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @SkyHelpTeam How does this work exactly? Especially given that I’ve been a loyal customer for the best part of 10 years and you took this matter out of my own hands!

  • scotty8461 Bob Scott (@scotty8461) reported from Shiremoor, England

    @SkyHelpTeam good evening I am a skyq VIP customer I think I have mistakenly signed up to an HD TRIAL how can I cancel please

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam I’ve managed to sort the problem out

  • NormanDempsey5 Norman Dempsey (@NormanDempsey5) reported from South Shields, England

    Did any1 else's TV skip/jump our 2nd round #EFLCup draw I heard Accrington take on Newcastle And I'm sure it was a team with R as it skipped and now the screen says tranmere Wtf @NUFC #nufc @SkySports

  • thedoctor_84 mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam I messaged on Saturday about my tv signal being down. Coming and going. Thought it might have been the weather. It’s now Monday and it’s still the same. It’s cooler here today so can’t be the heat

  • SteveCoyne6 LymphomaLad (@SteveCoyne6) reported from Longbenton, England

    @SkyHelpTeam Hi..My Sky Talk landline is down due to a problem in my area. Have you got any idea when will this be resolved?

  • KevBee83 Kevin Bee (@KevBee83) reported from Sunderland, England

    @SkyHelpTeam is there any issues with skymobile in sunderland area?? My service past 2/3 has been rubbish??

  • Alan_G_Shaw Alan_G_Shaw (@Alan_G_Shaw) reported from Washington, England

    @SkyHelpTeam morning, Sky Go not working on either Fire tablet. Tried to remove device however that doesn't seem to be available. Any ideas?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Jack_Deyes Jack Deyes (@Jack_Deyes) reported from Portswood, England

    As much as I love being on #SkyMobile the one thing I would recommend @SkyHelpTeam todo is improve there customer service it’s absolutely terrible 😣

  • sumitstweet1 S Ghosh (@sumitstweet1) reported

    F! fIX FIX FIX No need for a safety car such a joke #F1 #formula1 #skysports @croftyF1 @

  • Legitscrutiny1 StraightWhiteMan (@Legitscrutiny1) reported

    2 days til my @SkyUK contract is over after 25 years they just offered me cheaper than I was paying but sod em they keep doing the same give me a price then put it up £3 per month til I'm right back! NO MORE paying for their ****! end their grip on the circus make them eat bread

  • mattrayner2210 RRL_Rayner (@mattrayner2210) reported

    I DO NOT PAY MONTHLY WHAT I DO FOR THIS PISS POOR AUDIO SYNC ISSUES. NOT FAIR!! GET IT FIXED 😡🤬 @SkySportsF1 @SkySports @skytv #SaudiArabianGP

  • MikeOxm44874882 Mike Oxmaul. (@MikeOxm44874882) reported

    @SkyHelpTeam With it not working properly. Not being familiar to this technology, I wouldn't have sussed it as quickly as I would without their help. I was with Virgin for over 15 years, but they're charging silly money now, but got better value from you & service. Decent pic quality too

  • MatthewShaplan2 Matt Shapland (@MatthewShaplan2) reported

    Honestly @SkyUK can look at your phone signals. It’s saying I’m on 4g but nothing is loading and it’s been like this ever since we’ve joined. Worst provider. I’m paying for a service which I cannot use. I joined a Wi-Fi for this because getting through to you is also impossible

  • 8gzd8k76nM Paul (@8gzd8k76nM) reported

    @readmynovels @SkyHelpTeam So they should put how much its going to be each month? For how long in the future do you think they should do that for? You clearly have no idea how any of this works and fail to see that broadband and advertising are highly regulated areas. Get a grip and move on you’re deluded

  • IanRElliot Ian Elliot 🇬🇧🫁🎱⚽🏁 (@IanRElliot) reported

    All @SkyHelpTeam are apparently in essential training which doesn't make sense. Why not train some people and rotate? Only want a couple of return boxes bags sent out! Customer service at #Sky has really gone down hill in recent times.

  • WarrenJess Jess L.F.C. Warren (@WarrenJess) reported

    I used to love @f1 even paid extra to @SkySports no more though F1 is complete dog ****, it’s a procession relying on less and less drivers skill 80% car 20% driver time to turn off and cancel #boring #pointless #procession

  • MikeOxm44874882 Mike Oxmaul. (@MikeOxm44874882) reported

    @SkyHelpTeam I'm new to Sky, I have the streaming service. (just switched over from Virgin Media). It has to be said that I'm very happy with the 2 people I spoke to to help me set up the puck to my tv & the Scotish bloke I spoke to today with an issue I had.........