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Sky outages and service status in Sunderland, England

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Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Sunderland, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Aug 19, 2:02 AM GMT+1.
  • 40% Internet (40%)
  • 28% Phone (28%)
  • 12% Wi-fi (12%)
  • 12% TV (12%)
  • 8% Total Blackout (8%)

The latest reports from users having issues in Sunderland come from postal codes SR6 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, North Shields, Sunderland, Gateshead, South Shields, Wallsend, and Chester-le-Street.

CityProblem TypeReport Time
Newcastle upon Tyne Wi-fi 4 hours ago
Newcastle upon Tyne Internet 6 hours ago
North Shields Wi-fi 3 days ago
Newcastle upon Tyne Internet 4 days ago
Newcastle upon Tyne Phone 5 days ago
Sunderland Phone 5 days ago

Nearby cities with recent reports

Newcastle upon Tyne

7 recent signals

4 hours ago
Gateshead

3 recent signals

5 days ago
South Shields

2 recent signals

5 days ago
North Shields

1 recent signals

3 days ago
Wallsend

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • VictoriaBarry82
    Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Adding @skytv engineer to my CV My mam is self isolating for the 316th time & her tv has gone off, the sky adviser was worse than useless I’ve guided her over the phone & resolved the problem 🙌🏻🙌🏻 #selfisolatingproblem #jackofalltrades @SkyHelpTeam

  • farrenciaran
    Ciarán (@farrenciaran) reported from Whickham, England

    Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.

  • chellehewison
    Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @SkyHelpTeam How does this work exactly? Especially given that I’ve been a loyal customer for the best part of 10 years and you took this matter out of my own hands!

  • SteveCoyne6
    LymphomaLad (@SteveCoyne6) reported from Longbenton, England

    @SkyHelpTeam could an engineer -hypothetically- move my dish to another wall of my house due to poor signal where it is?

  • RobiR1972
    Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam problems connecting my Qbox when I have my Amazon echos on, have reset the connections but saying I may need a sky booster, but when echos are off the box connects, it’s starting to annoy me now, it’s been happening for a few days on and off now

  • Mollycutedog01
    Lady Molly Brooke (@Mollycutedog01) reported from Whitley Bay, England

    I have never shouted at the tv sooooooo much @SkySports @PaulMerse - ye need to come to a game and listen to the fans petal x we know it isn’t going to be a quick fix but jeeez Divent wipe out me squad 17 players???? Someone pass me oxygen

  • dgleesonhistory
    David Gleeson (@dgleesonhistory) reported from Newcastle upon Tyne, England

    @SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.

  • paul___donohoe
    Paul Donohoe (@paul___donohoe) reported from Peterlee, England

    @ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.

  • john_rharper
    John Harper (@john_rharper) reported from Dunston, England

    There’s a clear whistle before Brighton score from the free kick. There is no reason to chalk off the goal. Hang your head in shame Lee Mason! Hang your head in shame! Appalling decision #WBABHA #skysports #premierleague

  • Golden_Grahame
    🔴⚪🔴Grahame Smith🔴⚪🔴 (@Golden_Grahame) reported from Sunderland, England

    @safcftm2015 @SkySports Surely they arrange these things in full before the match day? I'm not totally sure why it never went ahead on sky, any ideas?

  • jaydug
    Jamie Douglas (@jaydug) reported from Wallsend, England

    Loving the coverage from @SkySports but have to say I think that was there worst production so far. Highlights just getting thrown in wherever and cameras not even catching the whole of the game . #thebbl

  • RobiR1972
    Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam are their problems in the Newcastle upon Tyne area today, no telly, no broadband

  • smudge79
    Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?

  • davidisageordie
    Davy (@davidisageordie) reported from Whitley Bay, England

    @SkySports Championship refs are the worst in the world. I would even want them to ref my sons U11s

  • peteward74
    peter ward (@peteward74) reported from Durham, England

    @SkySports Slow night for sports news tonight like as this isn’t sport.

  • pearceswan
    David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam TOLD for £3 per month on my subscription for the extra running costs what that would be! however,it costs extra to run MY Services but you’ll have massive profit, you should absorb this for your loyal customers, you’ll face customer’s terminating.23 yrs+ 4 nothing

  • smudge79
    Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?

  • iramshaw
    Ian (@iramshaw) reported from Sacriston, England

    @primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TheChelseaForum
    THE CHELSEA FORUM (@TheChelseaForum) reported

    @TheChelseaHubs @SkySports They will be stupid to sell net very stupid

  • griggy_99
    Eddie Grig (@griggy_99) reported

    @SkyUK 2nd time tonight the broadband has gone down. What is this? And youre saying “no issues” I think that’s a bit of a lie

  • shymon99
    simon foster (@shymon99) reported

    @skyuk Wow your customer service is now appalling..... How do I make a complaint... Including complaining about the cancellation team -who just cut me off

  • toonxarmy1892
    JCnufc1892 (@toonxarmy1892) reported

    @TheAthleticFC Who’s this idiot? @GeorgeCaulkin @ChrisDHWaugh great excuse to cancel a subscription- skysports level of crap punditry.

  • Ophelia_ButtsUK
    Ophelia Butts ( ㅅ ) 💙 (@Ophelia_ButtsUK) reported

    Utterly disappointed being a 27 year Diamond customer that I can’t get the 2500Mbps fibre for £35 per month listed for a new customer. I am being told it would cost me £73 a month for a new 24 month contract. Sadly appears no longer any loyalty for a long standing 27 year customer @SkyUK Found a few compatible better deals so it’s goodbye after all this time 😞

  • bedworthbcfc
    BedworthBlueNose (@bedworthbcfc) reported

    @AGrueller @SkySports Bloke is awful

  • Themanw86823082
    The man with no name (@Themanw86823082) reported

    @SkySports Sky Sports are just as bad as the 2 clown they have working for them, like Carragher & Neville. I hope the new Sky owners put a stop to this embarrassment. The season hasn't even started, & already Arsenal & City are being insulted. Get new commentators to help the blind fans.

  • corazonblanxo
    j (@corazonblanxo) reported

    @amitttrmfc2 @theMadridZone @SkySports you talk **** about vini but want benzema back

  • YJ_Szn
    YJ🇨🇻 (@YJ_Szn) reported

    You know it's bad when you're agreeing with Jamie O'Hara on skysports about the dealings of Manchester United in this transfer window.

  • Jamborella
    Neil Walsh 🏳️‍🌈🏳️‍⚧️ (@Jamborella) reported

    The Championship is back! Horrendous decisions from the ref have givenWolves a point and @SkySports get the story they wanted. Never change @EFL and @PGMOL_FA you absolute shower of incompetence