Sky outages and service status in Sunderland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and TV.
- The most recent signal from this area was received Aug 13, 9:35 PM GMT+1.
- Internet (39%)
- Phone (30%)
- TV (17%)
- Total Blackout (9%)
- Wi-fi (4%)
The latest reports from users having issues in Sunderland come from postal codes SR6 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Gateshead, South Shields, Wallsend, and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Phone | 1 day ago |
|
Sunderland
|
Phone | 1 day ago |
|
Gateshead
|
Wi-fi | 1 day ago |
|
Newcastle upon Tyne
|
Internet | 1 day ago |
|
Newcastle upon Tyne
|
Phone | 1 day ago |
|
Gateshead
|
Phone | 1 day ago |
Nearby cities with recent reports
6 recent signals
3 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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philsy (@philwalton2) reported from Gateshead, England@SkySports He's seen enough, getting beat at home to Leeds!!! God help us!! #BRUCEOUTNOW
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Cat Walker (@Cat_Walker1983) reported from Peterlee, England@SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help
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Chris (@lcdB0Xing) reported from Gateshead, EnglandSome softcock just been on skysports saying liverpool should go easy on villa’s youngsters. Give over with that crap
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Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England@SkyHelpTeam Thanks, but none of the steps have worked as it drops out for a minute or two and then comes back on, usually before any diagnostic has been completed. It’s now also affecting my Sky Q box’s connectivity. Seems like a number of others are having the same problem.
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CycleTourLeader (@cycletourleader) reported from Witton Gilbert, England@SkySports Total disrespect for #NHS & other #frontlineworkers coming out with a stupid excuse like that. #Footballers don’t know what running on empty really is.
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John Green Jr (@gre3ny6) reported from Washington, England@SkyHelpTeam why can’t I forward spam text messages to 7726 like you can with every other network ?
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Lee Hughes (@LeeJarraHackle) reported from South Shields, EnglandGreedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@SkyHelpTeam Do you know I freely feel quite annoyed I’ve been a sky customer for over 23 years, I have a sky HD plus box, I’m sure my subscriptions got to where you are now, you’re giving away loads of stuff for sky Q customers i.e. discovery plus what do we get your loyal cust.
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@SkyHelpTeam 2/2.paramount+ we get a limited selection, no discovery+, without our money you never be able to bring out the sky Q box,its features, WE are left behind, your answer is upgrade, we lose everything on our box, yet we have to pay another increase,
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Mick De Narco FC (@MickDeNarco1892) reported from Blakelaw, EnglandWith all the empty seats do you think the camera man could move lower down the stand 2nd half @SkySports?
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Hannah Parsonage (@TheatreTots_NE) reported from Sunderland Bridge, England@EXPATTERNS1 @SkyHelpTeam I am having the same problem...is it an outage in the area?
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Graeme Shurben (@gshurben) reported from Bournmoor, EnglandHinchcliffe’s comments reaching a new low tonight!! How do #SkySports not see this!!???? He is terrible!
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Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England@SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!
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Noy Namo Jr. (@NoynamoJr) reported from Newcastle upon Tyne, England@SkyHelpTeam internet has been down for about 45 mins now. Rebooted the router and ensured all the connections are fine. Wondering if there’s a connection issue?
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Rob (@RobiR1972) reported from Walker Gate, England@SkyHelpTeam problems connecting my Qbox when I have my Amazon echos on, have reset the connections but saying I may need a sky booster, but when echos are off the box connects, it’s starting to annoy me now, it’s been happening for a few days on and off now
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mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England@SkyHelpTeam am having signal problems. Am wondering if the current heatwave has anything to do with that or any known problems in Sunderland area
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Jamie Douglas (@jaydug) reported from Wallsend, EnglandLoving the coverage from @SkySports but have to say I think that was there worst production so far. Highlights just getting thrown in wherever and cameras not even catching the whole of the game . #thebbl
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Paul Frampton (@headcoverlova) reported from Bearpark, England@SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.
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John Harper (@john_rharper) reported from Dunston, EnglandThere’s a clear whistle before Brighton score from the free kick. There is no reason to chalk off the goal. Hang your head in shame Lee Mason! Hang your head in shame! Appalling decision #WBABHA #skysports #premierleague
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Everything is a lie (@GrahamBlundell2) reported@richiehadley @davidhoyland @SkyHelpTeam It's under TV and show half way down don't know why they moved it here
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CFCSal (@cfcsal94) reported@cxdi55 @skytv @SkyHelpTeam As if people have not realised yet New customer = discount price to gain the business. Renewal = ACTUAL price as you've given them the business. If you cancel, you pay a cancellation fee. Moral of the story: NEVER EVER RENEW! Allow your contract to expire, then move elsewhere.
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Countess Quilterdown. I marched. (@Quilterdown) reported@cxdi55 @skytv @SkyHelpTeam Technically, if your contract has ended then surely you are a "new" customer? It's something that winds me up - insurance, mobile phone etc. Contract ending then we should be treated as new customers to ensure we don't go somewhere else.
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Jon (@JonJlydiatt) reported@cxdi55 @skytv @SkyHelpTeam I had the same issue with sky a few Months back, what I had to do was sign up under another name(wife) take the broadband deal with tv package(even though we didn’t want it) then I sent back the little tv dongle, and cancel that and just kept the BB, was the only way of doing it
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Dave W (@Sir56ALot) reported@cxdi55 @skytv @SkyHelpTeam I can’t even cancel mine. Been with them 11 years, decided to move away from Sky, but at the last contract renewal they tied me in to the full package until July 2027. 130 quid and there’s nothing on that I want to watch that I can’t get on iPlayer, itvx or netflix
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RG2652 🏒⚡⚡⚡⚽ (@RossGibbs78) reported@SkyHelpTeam is there a problem with the mobile signal or outage as I can't ring my dad on sky network or my mum on @EE and they can't call out to.
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theMatchett (@TheMatchett) reported@SkyHelpTeam can’t make or receive calls on sky mobile help please
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Paul.Keane (@k3ano1) reported@SkySports still employing poor pundits @jobimcanuff7 and Goodman. Fee goes up but the quality goes down. Both reckon that penalty was “close”
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Tom McCarthy (@TomMcCarthy92) reported@cxdi55 @skytv @SkyHelpTeam I’m not sure why you’re surprised.This has always been the case with sky. You’re paying £90 a mth to watch the exact same TV that they are advertising the exact same channels to a new customer for £50 per mth. Mind boggling! No customer loyalty at all, yet we all still pay it
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maiden86 (@ntlufc) reported@SkySports . another old man Aussie coming across for a final big pay deal at hull fc for 1 season It never ends. Cherry-evans is 38-39 years old stopping a possible British player developing in to his position It’s not huge news it’s sad news for young British league players