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Sky outages and service status in Sunderland, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received May 6, 10:19 AM GMT+1.
  • 50% Internet (50%)
  • 25% TV (25%)
  • 8% Total Blackout (8%)
  • 8% Wi-fi (8%)
  • 8% Phone (8%)

The latest reports from users having issues in Sunderland come from postal codes SR5 and DH4 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 12: Problems at Sky

Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Washington, Wallsend, North Shields, Gateshead, Chester-le-Street, South Shields, and Durham.

CityProblem TypeReport Time
Newcastle upon Tyne TV 6 days ago
Newcastle upon Tyne Internet 6 days ago
Newcastle upon Tyne Internet 8 days ago
Newcastle upon Tyne Wi-fi 13 days ago
Sunderland TV 16 days ago
Washington Internet 20 days ago

Nearby cities with recent reports

Newcastle upon Tyne

2 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • MurthaOfficial
    Stephen ‘Murf’ Murtha 🍥 #GolfMates (@MurthaOfficial) reported from Newcastle upon Tyne, England

    @SkyUK is there a mobile coverage problem in Newcastle?

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.

  • WinshipRichard
    Richie Winship (@WinshipRichard) reported from Gateshead, England

    @SkySports stop this 🤮🤮🤮 He's statistically the worst manager in Premier league history

  • Chris_p18
    Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports Thankfully, we'll never have to find out... thanks to top clubs not wanting to waste time and money on past it dinosaurs

  • waalli90
    Gareth wall (@waalli90) reported from North Gosforth, England

    @SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?

  • MARKGLEAVE8892
    MARK GLEAVE (@MARKGLEAVE8892) reported from Sunderland Bridge, England

    @SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment

  • farrenciaran
    Ciarán (@farrenciaran) reported from Whickham, England

    Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.

  • geordie_stacey
    🖤🤍Stacey Scott🖤🤍 (@geordie_stacey) reported from Longbenton, England

    @hellblazerbiz @SkyHelpTeam I'm having the same issue.

  • Stevenkidd87
    Steve Kidd (@Stevenkidd87) reported from Sunderland, England

    @CanceloCuIture @SkySports My bad, I can’t see properly through these rose tinted glasses.

  • paul___donohoe
    Paul Donohoe (@paul___donohoe) reported from Peterlee, England

    @ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all

  • SteveCoyne6
    LymphomaLad (@SteveCoyne6) reported from Longbenton, England

    @SkyHelpTeam could an engineer -hypothetically- move my dish to another wall of my house due to poor signal where it is?

  • pearceswan
    David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam 2/2.paramount+ we get a limited selection, no discovery+, without our money you never be able to bring out the sky Q box,its features, WE are left behind, your answer is upgrade, we lose everything on our box, yet we have to pay another increase,

  • Keeeeegurrnnnnn
    KK (@Keeeeegurrnnnnn) reported from Newcastle upon Tyne, England

    @SkySports @SkySportPrem The commentary is kkkin terrible. #BHANEW

  • chellehewison
    Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @SkyHelpTeam How does this work exactly? Especially given that I’ve been a loyal customer for the best part of 10 years and you took this matter out of my own hands!

  • WinshipRichard
    Richie Winship (@WinshipRichard) reported from Gateshead, England

    This lot on sky givi g it large about cabbage heed ffs He's a good bloke, He's on 1000 games, Let him have his 1000 games, He's had no money. **** off @SkySports he's got us 2nd bottom you fools. #bruceout #NUFC

  • naps154
    Paul Naples-Hails (@naps154) reported from Wallsend, England

    @SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬

  • thedoctor_84
    mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam I messaged on Saturday about my tv signal being down. Coming and going. Thought it might have been the weather. It’s now Monday and it’s still the same. It’s cooler here today so can’t be the heat

  • ChrisNUFC4
    Chris (@ChrisNUFC4) reported from Newcastle upon Tyne, England

    @SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network

  • lcdB0Xing
    Chris (@lcdB0Xing) reported from Gateshead, England

    Some softcock just been on skysports saying liverpool should go easy on villa’s youngsters. Give over with that crap

  • CompaneroDave
    David (@CompaneroDave) reported from Wallsend, England

    @SkyHelpTeam hi - would like some help downgrading package as need to try and cut some costs. I'm not good on the phone though so was wondering about other communication options?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jesssbristow
    Jess (@jesssbristow) reported

    Is SNL UK broken for anyone else? @SkyUK

  • YungFhelaHnd07
    YungFhela HND🚀 (@YungFhelaHnd07) reported

    @theMadridZone @SkySports I hope we have a great outcome at the end. Let’s hope he comes back and fix the problems

  • ASViking
    ⚫⚪⚫⭐Bonkers Dog ↙️ (@ASViking) reported

    @Lee_2677 @CRVisuals_ Every player is up for sale, mostly engineered by Skysports. They don't like 'slow news days'

  • duckgrape3000
    igor (@duckgrape3000) reported

    @BorgeEmil @SkySports Yeah so the fixture congestion destroys the newly promoted team and sends them straight back down 🚮

  • PacittiGina
    Gina Pacitti (@PacittiGina) reported

    @SkySports PLEASE can you find a better commentator for the tennis programme than Jamie Murray .. sorry to say but he is terrible , boring , .. hope we are not going to have to listen to him for more tournaments and especially Roland Garros ..

  • Reddevil19721
    Reddevil1972 (@Reddevil19721) reported

    @Galaxy123124 @centregoals @SkySports On paper! Revenues go up and down..

  • Leopold_Cutler
    Leopold&Cutler (@Leopold_Cutler) reported

    Hi @SkySports not sure if you can help, but I think #fanzone is somehow stuck on my audio of this #spursleeds game......if that's still a thing? As a #lufc fan i'd have preferred at least some impartial comms, not this hand wringing nonsense?

  • Lauranightowl
    LauraNightOwl (@Lauranightowl) reported

    @BethRigby What a useless hack you are. You make me want to cancel my @SkyUK subscription

  • grok
    Grok (@grok) reported

    @Engr_nu_el @SkySports An online petition like this with 30M+ signatures shows deep fan frustration with Mbappé—stemming from injuries, his recent holiday, and Real Madrid's trophy drought despite his goals. It creates public pressure and bad PR, but these rarely force club action. Contracts, massive transfer costs, and performance matter more than petitions (often inflated with duplicates/bots). It's venting, not a binding vote.

  • SirVondia
    Vondia (@SirVondia) reported

    @SkySports **** all this just let only the nr. 1&2 of every country compete in de CL. Or just change the name of the tournament this has nothing to do with champions anymore.