Sky Outage Report in Sunderland, England

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (45%)
• TV (31%)
• Wi-fi (13%)
• Total Blackout (6%)
• Phone (3%)
• E-mail (2%)

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: North Shields, Newcastle upon Tyne, Gateshead, Chester-le-Street, Sunderland, South Shields, Durham, and Wallsend.

City	Problem Type	Report Time
North Shields	Internet	21 hours ago
Newcastle upon Tyne	Phone	3 days ago
Gateshead	TV	6 days ago
Newcastle upon Tyne	Internet	8 days ago
Newcastle upon Tyne	Internet	11 days ago
Newcastle upon Tyne	Wi-fi	11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

• 
  Michelle Hewison (@chellehewison) reported 2 minutes ago from Longbenton, England

  Hey @SkyHelpTeam Are there issues with the Sky + App? Does it work with iOS 14? Trying to use it at the moment and it’s crashing with every click.

• 
  MICHAEL WHITFIELD (@MICKWHD) reported 6 minutes ago from Walker Gate, England

  @SkySports Then stop broadcasting lies and start reporting the real issues with the premier league and Qatar. Your just premier league puppets with second rate pundits. No wonder I cancelled my subscription.

• 
  Mike Blythe (@blyth_mike) reported 9 minutes ago from Longbenton, England

  @gazzaflint1971 @SkySports Awful again today.

• 
  Graham Townsley (@No9Legends) reported 15 minutes ago from Whitley Bay, England

  @DiscoDaveToon Good lad, if we want to make a stand then not just going for those @premierleague but we should also cancel @SkySports subscription. Only way change happens #premierleaguecorrupt

• 
  Will (@wjc_14) reported 16 minutes ago from Sunderland, England

  @SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.

• 
  shaun smith (@tempersmith) reported 17 minutes ago from Gateshead, England

  Awful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday

• 
  Ethan Oneil (@EthanOsafc) reported 23 minutes ago from Durham, England

  @SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports

• 
  Ben Letby (@0800BEN) reported 34 minutes ago from Newcastle upon Tyne, England

  @EmmaB_0811 @SkyHelpTeam I had Sky broadband about 5 years ago and it was the same then. If you have Sky TV, the box goes into eco mode in the early hours which kills the wi fi connection to some devices in the house. If you turn off eco mode in settings on your sky tv box, it might solve the problem 🙏

• 
  Paul Doolan (@DoolanPd) reported 34 minutes ago from Durham, England

  @SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.

• 
  Ḟ┍𝙖ПĶ𝒾𝙚 ✍️ (@Frankie_090) reported 41 minutes ago from Walker Gate, England

  @StuartP55357794 @SkySports Why? Arsenal was stupid enough to pay him it and don't play him. He's given loads to Charity, children receiving life changing surgeries etc.

• 
  TInt My Ride (@TintmyRideNcl) reported 44 minutes ago from Longbenton, England

  @SkyHelpTeam best part of 3hrs and 30 mins spent speaking to and not speaking too (calls getting left on hold) your support teams is just what I want to do on my only day off! Tech support asking for viewing card number in the side of the router #absoluteshambles still not sorted

• 
  philsy (@philwalton2) reported 45 minutes ago from Gateshead, England

  @SkySports That's next June for ***** sake! If this **** is still about were well ******!!

• 
  Karl Moon (@NokkonWud) reported 45 minutes ago from Longbenton, England

  Just phoned @SkyHelpTeam and, the support (once you finally get through!) as always was very good. But we are always informed of a customer survey that is to be filled in for support given by the advisor. A score of 0-8 is regarded as BAD(!) and only 9-10 is good. (1/2)

• 
  Karl Moon (@NokkonWud) reported 47 minutes ago from Longbenton, England

  “Sorry, we’re going to have to let you go. Your CSAT score is only 8.21 out of 10 on 5848 customer survey scores received. As a result you’re not entitled to any redundancy. “ The potential skewing of 0-8 = Bad and 9-10 = Good, boggles the mind! This needs changing @SkyHelpTeam

• 
  Steve M (@Steve_Mac112) reported 48 minutes ago from Longbenton, England

  @johnpatta I won’t be paying for it, think i’ll also cancel my @SkySports too!! #RipOff

• 
  MICHAEL WHITFIELD (@MICKWHD) reported 48 minutes ago from Longbenton, England

  @SkySports Bollocks it’s down to ability. How many white people have failed? Why is always a chip o the shoulder.

• 
  Stephen Kelly (@stevekelly11) reported 49 minutes ago from Longbenton, England

  Heads up to #SkySports I’m going to cancel my subscription. I don’t want to fund the #PremierLeague any more This is not the football I want to watch.

• 
  Allan Brough (@AllanBrough) reported 49 minutes ago from Newcastle upon Tyne, England

  @cyptoon @spaniels1980 @SkySports He wasn’t spitting at the kid, he was spitting at the car. He was being goaded the idiot behind the wheel who was filming while driving.

• 
  gemma donohue (@gemma_donohue16) reported 49 minutes ago from Dunston, England

  @SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks

• 
  Craig meldrum (@Meldrum_10) reported 56 minutes ago from Gateshead, England

  @SkySports Newcastle match on Main Event no crowd noise my kids have heard more bad language off me 🙀🙀🤔🤔 than they do sitting in Gallowgate end 🙈🙈

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil Bassett (@BassettNeil) reported 3 minutes ago

  @SkySports Same old England, We go on about all our world class attacking options and then play the dullest kickball in the comp, whatever happened to play **** get dropped. Pick the best players and send them out to win.

• 
  Ian SADLER (@IanSADL64898514) reported 3 minutes ago

  @SkyHelpTeam Can you not communicate what the issue is and if this will fixed by tomorrow. Thanks

• 
  Kim Lucas (@kimruthlucas) reported 4 minutes ago

  @SkyHelpTeam - hey, the subtitles aren't working for me on any channels. They're turned on but not appearing on any channels, especially on shows/channels advertising having captions. Can you see if there's a wide issue or how to fix it pls. Thanks! #subtitleit

• 
  Chris1966 (@thescarfEP) reported 5 minutes ago

  @VickytoriaT @SkyHelpTeam Any update on the stockport outage?

• 
  Colin Jackson 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@colinjackson191) reported 6 minutes ago

  @SholaMos1 @SkyUK Still trying to sell your **** book…

• 
  George Grimes (@GeorgeGrimes2) reported 6 minutes ago

  Amazing they can put a man on the moon but can’t pair my SkyQ tv’s together. Every morning I have to connect them up.shocking part is my wife works in healthcare and spend 1hour 30min at wkend (on her day off) to cancel but couldn’t get through to any1 @skytv @SkyHelpTeam

• 
  Andrew Cashmore (@ozzievaldo) reported 7 minutes ago

  @SkyHelpTeam Yeah. Our devices are all connected to the router and no issues on connection. The problem is in both our mini boxes

• 
  Daniel Latter (@Daniel_Latter) reported 9 minutes ago

  @SkyHelpTeam @Mrs7Wallis Any idea when it will be resolved? Do you give out incident updates?

• 
  BoxingTalk (@BoxingTalk18) reported 10 minutes ago

  @MichaelBensonn @SkySports Wilder is terrible, anyone who "legitimises" Wilder by saying he had 10 title defences isn't a fan of the sport. He was matched easy v tailor made opponents. There's a load of fighters that would beat him up. His resume is so bad no one can make a legit argument that he's elite

• 
  T (@trickness) reported 14 minutes ago

  @SkyHelpTeam It was a call I received in relation to Sky Protect. When I said no thanks I was then questioned on my decision. Time to train your staff to take what the customer says first time instead of questioning their reasoning!!