Sky outages and service status in Sunderland, England

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Gateshead, South Shields, Wallsend, and Chester-le-Street.

City	Problem Type	Report Time
Newcastle upon Tyne	Phone	17 hours ago
Sunderland	Phone	18 hours ago
Gateshead	Wi-fi	18 hours ago
Newcastle upon Tyne	Internet	18 hours ago
Newcastle upon Tyne	Phone	18 hours ago
Gateshead	Phone	18 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

• 
  lee milligan (@judgefudge75) reported 1 minute ago from Wallsend, England

  @SteveBP76 Aye I noticed @SkySports never covered this

• 
  sarah hunter (@sarahhunter25) reported 8 minutes ago from Durham, England

  @Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.

• 
  David Pearce (@pearceswan) reported 11 minutes ago from Newcastle upon Tyne, England

  @SkyHelpTeam TOLD for £3 per month on my subscription for the extra running costs what that would be! however,it costs extra to run MY Services but you’ll have massive profit, you should absorb this for your loyal customers, you’ll face customer’s terminating.23 yrs+ 4 nothing

• 
  CycleTourLeader (@cycletourleader) reported 14 minutes ago from Witton Gilbert, England

  @SkySports Total disrespect for #NHS & other #frontlineworkers coming out with a stupid excuse like that. #Footballers don’t know what running on empty really is.

• 
  Gareth wall (@waalli90) reported 16 minutes ago from North Gosforth, England

  @SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?

• 
  Ciarán (@farrenciaran) reported 18 minutes ago from Whickham, England

  Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.

• 
  Chris Parkin (@Chris_p18) reported 26 minutes ago from Gateshead, England

  @TristynClark4 @SkySports That's it... believe the big sam myths again. No, they weren't down and out when he took over

• 
  Hannah Parsonage (@TheatreTots_NE) reported 27 minutes ago from Sunderland Bridge, England

  @EXPATTERNS1 @SkyHelpTeam I am having the same problem...is it an outage in the area?

• 
  🔴⚪🔴Grahame Smith🔴⚪🔴 (@Golden_Grahame) reported 28 minutes ago from Sunderland, England

  @safcftm2015 @SkySports Surely they arrange these things in full before the match day? I'm not totally sure why it never went ahead on sky, any ideas?

• 
  David Pearce (@pearceswan) reported 30 minutes ago from Newcastle upon Tyne, England

  @SkyHelpTeam Do you know I freely feel quite annoyed I’ve been a sky customer for over 23 years, I have a sky HD plus box, I’m sure my subscriptions got to where you are now, you’re giving away loads of stuff for sky Q customers i.e. discovery plus what do we get your loyal cust.

• 
  peter ward (@peteward74) reported 31 minutes ago from Durham, England

  @SkySports Slow night for sports news tonight like as this isn’t sport.

• 
  Noy Namo Jr. (@NoynamoJr) reported 35 minutes ago from Newcastle upon Tyne, England

  @SkyHelpTeam internet has been down for about 45 mins now. Rebooted the router and ensured all the connections are fine. Wondering if there’s a connection issue?

• 
  JamesHunter (@JamesLaurence_) reported 37 minutes ago from Gateshead, England

  @SkyHelpTeam any update on the low fell connection outage? Thanks :)

• 
  stephen trotter (@stephen26273) reported 37 minutes ago from Washington, England

  Why do @SkySports always get boring **** has-been footballers in the studio? That villa player who always sticks up for bruce , forgot his name , so irrelevant #nufc @NUFC

• 
  Lee Smith (@utdlee7) reported 39 minutes ago from Witton Gilbert, England

  @SkySports Lap of honour after beating the worst United side in 50 years. Teams still rather beat a poor United than a top class city side. Says it all.

• 
  Alfresko (@Alfresko3) reported 44 minutes ago from Langley Park, England

  @SkyUK Sky is crap. Same adverts over and over and over zzzzź.

• 
  David (@CompaneroDave) reported 49 minutes ago from Wallsend, England

  @SkyHelpTeam hi - would like some help downgrading package as need to try and cut some costs. I'm not good on the phone though so was wondering about other communication options?

• 
  John Green Jr (@gre3ny6) reported 50 minutes ago from Washington, England

  @SkyHelpTeam why can’t I forward spam text messages to 7726 like you can with every other network ?

• 
  Michelle Hewison (@chellehewison) reported 54 minutes ago from Whitley Bay, England

  @SkyHelpTeam How does this work exactly? Especially given that I’ve been a loyal customer for the best part of 10 years and you took this matter out of my own hands!

• 
  Gareth Miller (@geemiller71) reported 55 minutes ago from South Shields, England

  Never warched anything as staged and rehearsed as #tournamentofhouses @SkyUK #skymax such a disappointment for my kids its all american. Howay Dame Mirren. Your better than this #turnedoff

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sanfairyann (@suzickles) reported 13 minutes ago

  @cxdi55 @skytv @SkyHelpTeam Me to A ‘VIP diamond’ customer £50 Really nice rep approached me in Metro Centre after conversation seems nothing could be done to reduce subscription politely smiled when I said unless I leave & return as a new customer !!! Don’t ever believe they reward you for loyalty

• 
  Michael (@_Mikedefc) reported 13 minutes ago

  @cxdi55 @skytv @SkyHelpTeam Cancel then rejoin

• 
  Richard Harrison (@RHarrisonMedia) reported 14 minutes ago

  @SkyHelpTeam - my landline isn't working and I don't have a mobile. I have tried the online help but it didn't work. Please can you assist me?

• 
  Scott Hillier (@dubster34) reported 15 minutes ago

  @SkyHelpTeam AVOID THIS COMPANY ! Went for a Sky broadband contract. They made a mess of the outside of my house and now are refusing to do anything about it. Telling me it's my responsibility to get Openreach to fix it. Absolutely disgusting way to treat customers. Theyll see me in court

• 
  Tracey Davies (@miss_traceydav) reported 17 minutes ago

  @EnglishRhino @SkyHelpTeam My Sky landline has gone down but broadband itself is working - reluctant to reset router at this stage!

• 
  alex irvine (@alexirvine98) reported 18 minutes ago

  @SkyHelpTeam I’ve had no internet all day and I’ve tried to live chat with no resolution. I have had to take a day off work and had terrible customer service

• 
  Robin Sergeant (@rsergeant) reported 20 minutes ago

  @cxdi55 @skytv @SkyHelpTeam Plusnet seem to be reasonable when it comes to renewal. Never worth leaving them and decent price

• 
  Richard Hammer (@SirHammerLot25) reported 20 minutes ago

  How **** has @SkySportsNews become now discussing players hair styles.. THE WORST Soorts news in Britain it’s **** @SkySports zero decent content

• 
  Ricardo35 (@Ricardo3511) reported 22 minutes ago

  @cxdi55 @skytv @SkyHelpTeam Just cancel it and move elsewhere....they only act when you cancel something and sometimes try to get you back

• 
  Robert Rutherford (@ruthersrobert) reported 23 minutes ago

  @RossGibbs78 @SkyHelpTeam @EE Yes it is down