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Sky outages and service status in Sunderland, England

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and TV.
  • The most recent signal from this area was received Aug 28, 8:35 PM GMT+1.
  • 39% Internet (39%)
  • 25% Phone (25%)
  • 14% TV (14%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)

The latest reports from users having issues in Sunderland come from postal codes SR6 and SR5 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Washington, Sunderland, North Shields, Gateshead, South Shields, and Chester-le-Street.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 2 days ago
Newcastle upon Tyne Internet 4 days ago
Newcastle upon Tyne Internet 4 days ago
Washington TV 7 days ago
Newcastle upon Tyne Total Blackout 9 days ago
Sunderland TV 11 days ago

Nearby cities with recent reports

Newcastle upon Tyne

3 recent signals

2 days ago
Wallsend

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • Cat_Walker1983
    Cat Walker (@Cat_Walker1983) reported from Peterlee, England

    @SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help

  • MARKGLEAVE8892
    MARK GLEAVE (@MARKGLEAVE8892) reported from Sunderland Bridge, England

    @SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment

  • chellehewison
    Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @SkyHelpTeam The number of times since that I’ve had members of your sales team contact me trying to get me to stay as well is ridiculous. Each time I’ve had to tell them it’s because you don’t service my new area and then you hit me with a near £100 termination charge!

  • WHG17
    Barry Cosgrave (@WHG17) reported from Whitley Bay, England

    @SkyHelpTeam I connect my sky Q box via ethernet. Sky box then says it's attached to SKY993CA Mini boxes work fine. But Sky Go doesn't. It says it can't find the box. I realise I'm not on the same network but I don't know the password for this created network. Please help.

  • WinshipRichard
    Richie Winship (@WinshipRichard) reported from Gateshead, England

    This lot on sky givi g it large about cabbage heed ffs He's a good bloke, He's on 1000 games, Let him have his 1000 games, He's had no money. **** off @SkySports he's got us 2nd bottom you fools. #bruceout #NUFC

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    What a lovely woman at @SkyHelpTeam #valueteam on the phone today . Very pleasant and kept me as a customer . Give that woman a pay rise 👍 📺

  • tomcowey
    Tommy (@tomcowey) reported from Walker Gate, England

    @stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.

  • MrJamesCCC
    Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @SkyHelpTeam Thanks, but none of the steps have worked as it drops out for a minute or two and then comes back on, usually before any diagnostic has been completed. It’s now also affecting my Sky Q box’s connectivity. Seems like a number of others are having the same problem.

  • staceyloweryy2k
    stacey (@staceyloweryy2k) reported from Longbenton, England

    @SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!

  • davidisageordie
    Davy (@davidisageordie) reported from Whitley Bay, England

    @SkySports Championship refs are the worst in the world. I would even want them to ref my sons U11s

  • john_rharper
    John Harper (@john_rharper) reported from Dunston, England

    Absolute joke of a system this! Clear and obvious! Get rid of this farcical VAR... or those making these awful decisions! Get rid!!! Not the first time Stuart Attwell has made an absolute shocker of a decision! Useless! #skysports #fa #ARSLEE

  • scotty8461
    Bob Scott (@scotty8461) reported from Shiremoor, England

    @SkyHelpTeam good evening I am a skyq VIP customer I think I have mistakenly signed up to an HD TRIAL how can I cancel please

  • johnbolam
    john bolam (@johnbolam) reported from South Shields, England

    @SkySports @Garyfooballnut this doesn't help either

  • lcdB0Xing
    Chris (@lcdB0Xing) reported from Gateshead, England

    Some softcock just been on skysports saying liverpool should go easy on villa’s youngsters. Give over with that crap

  • Chris_p18
    Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports Thankfully, we'll never have to find out... thanks to top clubs not wanting to waste time and money on past it dinosaurs

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam Yes all the devices that are connected to it are having issues

  • Chris_p18
    Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports That's it... believe the big sam myths again. No, they weren't down and out when he took over

  • waalli90
    Gareth wall (@waalli90) reported from North Gosforth, England

    @SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?

  • beatts_70safc
    Steve Beattie (@beatts_70safc) reported from Little Lumley, England

    @77jonnytabs @SkySports They are playing better under Johnson, but as I said awful league

  • Chris_p18
    Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports I havent said you did say that. I'm saying imagine top top players being happy working for him. But I'm not the idiot getting bought into believing the utter rubbish that the big sam managerial merrygoround creates.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • SkyDivingGecko
    Jo 🪴 (@SkyDivingGecko) reported

    @SkyUK @SkyHelpTeam For the first time ever, I’ve had terrible customer service from your call centre. Hugely disappointed.

  • UpTheVilla_AVFC
    🦁 (@UpTheVilla_AVFC) reported

    @ToonFan14 @SkySports We never finished 5th neither. We finished 4th so no excuse

  • Dink670
    Dink670 #TeamLH44 #IStandWithLewisHamilton (@Dink670) reported

    @SkySports So what? It can't stop itself from running, crashed into a mat and breaks! When it can slow down and stop after the finish line e, then I might be impressed!

  • iamonabeach
    -on a beach- (@iamonabeach) reported

    @NOWTV too often your live streams are interruptive & stuttering. Too often your "something has gone wrong" message pops up on my screen. It's not my broadband, which is a 700MB service, so what are you doing to resolve your ongoing streaming issues? #nowtv #skysports

  • KASH_fLexy
    K-Flex (@KASH_fLexy) reported

    @SkySports here we are again, 3 years later, with some more awful commentary from Dinesh Karthik. When will you learn

  • hzmajeed
    Haider (@hzmajeed) reported

    @TeleCricket @willis_macp @SkySports your zioinist agenda will fail. This time you are facing Pakistan who recently ****** an 8 times bigger enemy. Try, you will also get the bloody nose 😎

  • VenuAnanda
    Venu Ananda (@VenuAnanda) reported

    @sardesairajdeep @Athersmike @SkySports You're a moron who shows selective outrage when required. And, how ******** does it matter if you played with him? What happens to Imran is Pakistan's internal matter. Why are you so concerned?

  • dennett28786
    Dennett (@dennett28786) reported

    @ToonFan14 @SkySports These lot are stealing a living bunch of clueless ***** who just talk **** for attention.

  • VillArchie7_2
    Archie (@VillArchie7_2) reported

    @Arthurbqqu @ToonFan14 @SkySports Other media companies managed it with one image. It’s a crap effort clearly.

  • mohs_razz
    Mohs (@mohs_razz) reported

    @bluenose199011 He blamed Vicente (who got fouled) like 5 mins after Wrexham scored! Kept going on about it ‘it came from Vicente going down’ wtf about the cross? Or the 5 mins between… he needs the sack @SkySports