Sky outages and service status in Sunderland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and TV.
- The most recent signal from this area was received Aug 13, 9:35 PM GMT+1.
- Internet (39%)
- Phone (30%)
- TV (17%)
- Total Blackout (9%)
- Wi-fi (4%)
The latest reports from users having issues in Sunderland come from postal codes SR6 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Gateshead, South Shields, Wallsend, and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Phone | 1 day ago |
|
Sunderland
|
Phone | 1 day ago |
|
Gateshead
|
Wi-fi | 1 day ago |
|
Newcastle upon Tyne
|
Internet | 1 day ago |
|
Newcastle upon Tyne
|
Phone | 1 day ago |
|
Gateshead
|
Phone | 1 day ago |
Nearby cities with recent reports
6 recent signals
3 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Kel (@KJS97_) reported from Longbenton, England@SkyUK internet been down since midday yesterday 👍🏼👍🏼👍🏼
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Harriet Walshaw (@HarrietWalshaw) reported from Sunderland Bridge, England@SkyHelpTeam we’re getting no satellite signal is this unique to us or a wider problem. Trying to phone but on hold for 20mins and counting.
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Gareth Miller (@geemiller71) reported from South Shields, EnglandWhat a lovely woman at @SkyHelpTeam #valueteam on the phone today . Very pleasant and kept me as a customer . Give that woman a pay rise 👍 📺
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Paul Wilson (@PaulWiywill) reported from Walker Gate, England@sir_craigdevine @SkySports I think he should bugger off and retire. Mitro should have been booked for a big tough lad he went down for nowt.
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Dean Lamb (@Chubfubbler) reported from Washington, England@SkySports That hand on the desk thing is irritating as **** like!
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@SkyHelpTeam It’s getting really annoying, I am at sky HD +plus customer I have a 2TB box in the living room 1Tb box in bedroom, got an email ,the new price increase from April an extra £3 per month, I don’t know why I’m not receiving any new channels or services 1/2
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philsy (@philwalton2) reported from Gateshead, England@SkySports He's seen enough, getting beat at home to Leeds!!! God help us!! #BRUCEOUTNOW
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Lee Smith (@utdlee7) reported from Witton Gilbert, England@SkySports Lap of honour after beating the worst United side in 50 years. Teams still rather beat a poor United than a top class city side. Says it all.
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Bob Scott (@scotty8461) reported from Shiremoor, England@SkyHelpTeam good evening I am a skyq VIP customer I think I have mistakenly signed up to an HD TRIAL how can I cancel please
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🔴⚪🔴Grahame Smith🔴⚪🔴 (@Golden_Grahame) reported from Sunderland, England@safcftm2015 @SkySports Surely they arrange these things in full before the match day? I'm not totally sure why it never went ahead on sky, any ideas?
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KK (@Keeeeegurrnnnnn) reported from Newcastle upon Tyne, England@SkySports @SkySportPrem The commentary is kkkin terrible. #BHANEW
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Paul Donohoe (@paul___donohoe) reported from Peterlee, England@ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all
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shaun smith (@tempersmith) reported from Gateshead, England@SkySportsPL @SkySports Alan smith 1 of the worst pundits awful
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Slappy (@slapnuts316) reported from Washington, England@SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.
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LymphomaLad (@SteveCoyne6) reported from Longbenton, England@SkyHelpTeam Hi..My Sky Talk landline is down due to a problem in my area. Have you got any idea when will this be resolved?
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Paul Naples-Hails (@naps154) reported from Wallsend, England@SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬
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David Forrester (@shieldsbrief) reported from Gateshead, England@DesboTom30 @SkySports in fact given that an assault simply requires fear of violence being caused (not actual physical contact) robertson approaching in the aggressive manner that he did could easily qualify. Whatever, robertson playing the victim here is a pretty bad look.
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Richie Winship (@WinshipRichard) reported from Gateshead, England@SkySports stop this 🤮🤮🤮 He's statistically the worst manager in Premier league history
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Dr. Maurice Duffy (@TheBeakSquawks) reported from Whitley Bay, England@SkyHelpTeam I have rang/called multiple times. Your service is simply appalling...
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Mick De Narco FC (@MickDeNarco1892) reported from Blakelaw, EnglandWith all the empty seats do you think the camera man could move lower down the stand 2nd half @SkySports?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rusty (@FSC4W) reported@cxdi55 @skytv @SkyHelpTeam **** them and switch to a different provider.
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Debs Robinson (@debs_robinson) reported@SkyHelpTeam I love when u are close to the end of contract and everything keeps going into muppet mode and not working. You have to ask the question is it a ruse to claim better products and charge u more??????? Maybe it’s time for a change !!!!!
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Ricardo35 (@Ricardo3511) reported@cxdi55 @skytv @SkyHelpTeam Just cancel it and move elsewhere....they only act when you cancel something and sometimes try to get you back
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JamieB (@Bantamigo88) reported@cxdi55 @skytv @SkyHelpTeam Did the same, threatened to cancel and initially they couldn’t do any better, then all of a sudden they offered me fibre broadband for 24 quid and sky stream for 20 quid.
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🇻🇮 (@MuskCaughtAP) reported@SkyHelpTeam You guys are useless. I’ve been in the queue for an hour, it seems like you don’t want to face the music in regards to my complaint
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Rick (@ricksaints76) reported@cxdi55 @skytv @SkyHelpTeam It’s the same with all the companies Don’t give a **** about loyal customers Tell them to stick it and watch them tell you they can reduce it for you
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Stevø (@_Steve_B_) reported@cxdi55 @skytv @SkyHelpTeam They are a joke. I was also a platinum customer, but cancelled this week and told them to stick it. Funny how they came up with better deals as soon as I asked to cancel! Too late, I’m done being robbed.
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Freddie 🌈 and Freya 🏴 (@freddie_alex) reported@cxdi55 @skytv @SkyHelpTeam They are dreadful. My broadband is not reliable and tv has been down for 3 weeks. Phoned customer service Delhi to report told it was because of heavy rain and too much cloud. Still waiting for engineer visit. Run far and fast to another provider
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Paul #SilverSqueeze (@Saintj13) reported@SkyHelpTeam Just transferd from EE and immediately going back again.... the Sky network (O2) is 10 years behind
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Andy Middleton (@BremnersBoots) reported@cxdi55 @skytv @SkyHelpTeam Just leave and never return... It's that simple