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Sky Outage Report in Sunderland, England

Why is my Sky service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Sunderland come from postal codes SR5 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Chester-le-Street, Sunderland, South Shields, Durham, Wallsend, and North Shields.

CityProblem TypeReport Time
Newcastle upon Tyne Phone 2 days ago
Gateshead TV 5 days ago
Newcastle upon Tyne Internet 6 days ago
Newcastle upon Tyne Internet 9 days ago
Newcastle upon Tyne Wi-fi 9 days ago
Newcastle upon Tyne Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • FiFi_mrsD
    Fiona (@FiFi_mrsD) reported from Sunderland Bridge, England

    What’s the issue with Jurgen Klopp swearing at 10:30 on a Saturday night, surely it didn’t have to be beeped out #NEWLIV #SkySports

  • berniemillar2
    bernie millar (@berniemillar2) reported from Wideopen, England

    Omg told myself all week that I was gunna binge Game of Thrones to catch up.... sat down to watch and it’s been took off @SkyHelpTeam 😭😭😭

  • charltonboro
    harry charlton (@charltonboro) reported from Gateshead, England

    @Jonnywol_ @azandleo @SkySports no one in football use low block, because it doesn't mean anything to do with football. it is normally called deep lying, or sitting back, you know real football words, not made up shit.

  • hulkcass10
    hulk cass🔴⚪🔴⚪ (@hulkcass10) reported from Sunderland Bridge, England

    @RileyMay06 @SkySports same old shit from them then mate

  • Bully5HVFC
    Mark Bullock (@Bully5HVFC) reported from Hazlerigg, England

    @MickeyAdamson @Bims_World @SkySportsPL @SkySports Correct, infact, if they don’t win it despite all the help, they want to be ashamed

  • The_Kat_von_P
    Katrina Pattison (@The_Kat_von_P) reported from Whitley Bay, England

    @SkyHelpTeam can you sort out the atrocious internet service you are supplying.

  • boak_joseph
    JOSEPH (@boak_joseph) reported from Hebburn, England

    Only thing bad is sky is wanking over 1 billion pound stadium while ebbsfleet gateshead bolton are dying and North ferriby has to fold over a 7 grand debt 😔😔 #skysports

  • bigpinkdressgnr
    BIG PINK DRESS (@bigpinkdressgnr) reported from South Shields, England

    @kbally23 @SkyUK @SkyHelpTeam @VirginMediaCorp The only issue I have is less than 24 hrs in told my bills going up I feel they've taken the piss

  • charltonboro
    harry charlton (@charltonboro) reported from Gateshead, England

    @SkySports derby didn't win the game, leeds through it away, there goalkeeper was a joke. leedsvgiftedv derby 2 goals, derby were not good,leeds were bad, manager should resign.

  • MatthewCurryx
    Matthew Curry (@MatthewCurryx) reported from Newcastle upon Tyne, England

    @SkyUK wanna help me, cool

  • GeordieGamerUK
    TheGeordieGamer (@GeordieGamerUK) reported from Longbenton, England

    @SkyHelpTeam can you please stop changing Channel of WWE smackdown because it doesn’t record or fix you’re system so it records to whatever channel it’s on.

  • bigpinkdressgnr
    BIG PINK DRESS (@bigpinkdressgnr) reported from South Shields, England

    @kbally23 @SkyUK @SkyHelpTeam @VirginMediaCorp Err never ever going back to virgin

  • atkinsonbuild_s
    atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @SkyHelpTeam @SkyUK What s pile of rubbish your internet is keeps cutting out the service .going to cancel this

  • Brett_nufc
    Brett Howell (@Brett_nufc) reported from Gateshead, England

    @NicolaWintrip @premierleague @SkySports That's literally all it comes down to, don't bother me 7:45 Saturday night will be decent but so many others would have made plans!!

  • shaunginks
    Shaun Ginks (@shaunginks) reported from Washington, England

    @bt_uk Shame you couldn’t offer this before I moved to Sky. Saying that, their signal was strong enough to get through to the studio without a booster! @bt_uk @SkyUK

  • RobLow_7
    W. W. L. D. ? (@RobLow_7) reported from Sacriston, England

    @amysafcxx @SkySports are like @talkSPORT .... For some unknown reason they suck up to certain clubs and have issues with others ... strange how they suddenly have an interest in League One though imo

  • woodybp26
    Paul Wood (@woodybp26) reported from Gateshead, England

    @SkyHelpTeam hi, I’ve had the orange light on my sky q hub going off n flashing amber all afternoon! This isn’t the 1st time (I’ve messaged b4) this has happened, it happens once every few weeks. We’ve had it up to here with this and other issues with ur broadband

  • AlanMcGeeSay
    Alan McGee (@AlanMcGeeSay) reported from Cleadon, England

    @SkyHelpTeam this is a joke been on over an hour waiting for broadband help on Messenger! Rang earlier only to be told you all on full days training ! A suggestion would be have a training day that includes how to leave a skeleton team on customer service #aghast

  • donnacooke73
    ♥Donna♥ (@donnacooke73) reported from Walker Gate, England

    @SkyHelpTeam you should be renamed sky don't help team I'm disgusted

  • bigpinkdressgnr
    BIG PINK DRESS (@bigpinkdressgnr) reported from South Shields, England

    Had @SkyUK less than 24 hours and I get an email saying a price increase Are you joking me It's the reason we left Virgin Truly awful service

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Bidboy21
    Gary Roper (@Bidboy21) reported

    @SkySports Liverpool are the worst paper champions in history

  • ahdvd
    Andrew Hazell (@ahdvd) reported

    @SkyUK broadband down since about 11pm tonight (typical when tech helplines close from 11pm-7am) am in KA7 postcode, logged in via mobile web, test fails and says test is unavailable.

  • OllyGarbutt
    Ollie Garbutt (@OllyGarbutt) reported

    @StoneyBizzle1 @SkySports Still time for Liverpool to fall much further down the table🤪

  • jason131969
    jason walker (@jason131969) reported

    @SkySports Lol **** refs without var still **** refs with var get better refs get better refereeing

  • Cav_Gunner
    we're a broken football club (@Cav_Gunner) reported

    @Necato1 @SkySports His talent deserves more game time, and the facts are that Arteta hasn't used Martinelli for a stretch of games on many occasions so far at his time at the club. Of course he'll say that to the media, it's lip service.

  • CBBPod
    Claret & Big Blue Podcast (@CBBPod) reported

    @SkySports @MichaelZdenek If I’ve said it once, I’ve said it a million times (probably not actually a million) but VAR is not the problem. It’s the idiots using it and the stupid rules it’s checking.

  • DirtySouthKC
    South (@DirtySouthKC) reported

    @SkySports VAR IS GARBAGE

  • Jolly_rogier
    محمد (@Jolly_rogier) reported

    @SkySports Cry some moree, 1-1 in bad decisions, just admit you were abysmal and dont blame everytime you lose on VAR or ref

  • MrAlBryant
    Al Bryant (@MrAlBryant) reported

    @SkyUK I like the price hike tactic of having to keep providing the best service, and then your service going totally down the pan across the UK. Is the extra money paying for call centre people to log complaints?

  • PhilMcrack16
    TGOMNTRO999 (@PhilMcrack16) reported

    @SkyUK Why is my wifi being terrible😢