Sky

Sky Outage Report in Sunderland, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Sunderland come from postal codes SR5, SR3, DH4 and SR4.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Sunderland, England 01/26/2026 10:10

January 26: Problems at Sky

Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: South Shields, Sunderland, Durham, Wallsend, Newcastle upon Tyne, Whitley Bay, North Shields, Gateshead, Washington, Peterlee, Boldon Colliery, Chester-le-Street and Seaham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouth Shields TV
United KingdomSunderland TV
United KingdomDurham Internet
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • sallyopr Sally Crossley (@sallyopr) reported from Cleadon, England

    @SkyHelpTeam please can someone help me with my account, when I try online it says I need to call Sky for my request however I don’t fall under the urgent requests category to call so I can’t call. Thank you

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @SkyHelpTeam To cancel so online chat isn’t available

  • W3z Wez (@W3z) reported from Sunderland Bridge, England

    @SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.

  • No9Legends Graham Townsley (@No9Legends) reported from Whitley Bay, England

    @theinsidernufc I love the quality of pundits pulled to give opinion on @nufc from @skysports. @BeIN_sports @talkSPORT when this goes through they will be so sick and confused down south

  • thedoctor_84 mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am wondering if there is any problems with internet connections in Sunderland. I’ve tried resetting my hub 3 times and still no luck

  • daz26172 Darren Short (@daz26172) reported from Sunderland, England

    @SkySports Against all of the money they have made & the whole picture of the situation everyone is in...... they need to get a grip on reality this type of media is what feeds the negativity in the world of football. Never mind what you might loose be grateful for what you have

  • danielsleeth Daniel Sleeth (@danielsleeth) reported from Dunston, England

    @SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately

  • iamAfrosamurai Allan Williams™ (@iamAfrosamurai) reported from Newcastle upon Tyne, England

    Whoever is doing the sound on the @SkySportsF1 Testing: Story So Far program needs to sort the levels out, seriously. Two days now of very Testing audio.... Lip syncing out too, mics not working. Unless it's a work experiencer, then I'm afraid they're fired! #SkyF1 @SkyHelpTeam

  • iamAfrosamurai Allan Williams™ (@iamAfrosamurai) reported from Newcastle upon Tyne, England

    I'm sure @Eurosport_UK is the most useless channel going. Recorded @dakar highlights only for it to record the overrunning Snooker. So, download the highlights program on my @SkyHelpTeam Q box, only for it to be the same overrunning Snooker program. Its ridiculous really, #cancel

  • TemporaryCarpet Jason the Furloughed 🇪🇺 (@TemporaryCarpet) reported from Gateshead, England

    A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot

  • pennas17 carlpennington (@pennas17) reported from Gateshead, England

    @SkySports No shit

  • Tullic OfficialMickTee (@Tullic) reported from Chester-le-Street, England

    @SkyHelpTeam is there another problem with Sky emails. Cant access it with password!

  • Jethrotoolio Neil Jeffs (@Jethrotoolio) reported from Whitley Bay, England

    @jimbergfeld1 @Ando87NUFC @CampbellLennon @SkySports @NSpares He doesn’t hate ******* and drink....that’s his problem really.

  • EllisLandreth1 Ellis (@EllisLandreth1) reported from Sunderland Bridge, England

    @SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason

  • alsandal39 Alan (@alsandal39) reported from Whickham, England

    @SkyHelpTeam I have already signed in to see what is offered, I am being offered BT sport at an extra £25 per month on top of the £28 I already pay for Sky Sports as a thanks for being a customer for nearly 15 years whereas a new sports customer gets them both for £35 per month

  • mainsey8 joseph mains (@mainsey8) reported from Washington, England

    Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later

  • sabzmzm ⵣ Salem | ⵙⴰⵍⵎ (@sabzmzm) reported from Walker Gate, England

    Called @SkyHelpTeam about the shit internet, and they basically told me it is what it is

  • VeteransR Veterans Response CIC (@VeteransR) reported from Sacriston, England

    @SkySports As a sky customer are you refunding the sky sports fee to your customers as the main reason I subscribe is for football there for the contract is now nil & void 🤔

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @SkyHelpTeam how can I get a call back from customer service. Every time I call there’s a 20+ min wait

  • iEddsyy ً (@iEddsyy) reported from Durham, England

    @ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeeP1981 Michael (@MikeeP1981) reported

    @SkyHelpTeam That's poor, should ring at time stated and agreed n if early at least try again at the time noted down... I don't expect to b having to expect calls now every day

  • katie0804 katie turner (@katie0804) reported

    @SkyHelpTeam Thanks Becca I’ve sent emails and filled out a complaint form still no reply

  • terryb664 Terry Bothamley (@terryb664) reported

    @SkyUK You lot are an absolute disgrace not prepared to help a customer that has been with you for 7 years because of a banking error you want me to pay the full balance of my account bang out of order. Worse customer service I have ever received.

  • NathanStenson24 Steno (@NathanStenson24) reported

    @lrt1990 @SkySports Jesus what a bunch of horrible spoilt fans u geordies are

  • Elvislacey89 Danial Knight (@Elvislacey89) reported

    @SkyUK I’m so glad I’m changing my internet provider. Because Sky internet has to be the worst I have ever had! I have no big devices on my WiFi, and I can’t even FaceTime family off it and have to use my Data from my mobile phone! Even my Multi-Room doesn’t work! #sortitout

  • NathanStenson24 Steno (@NathanStenson24) reported

    @DannyDoom333 @lrt1990 @SkySports Yeah but we don’t abuse our managers. I have no problem with ur feelings towards Ashley as I understand the feeling use would have felt but the way use have gone after Bruce is horrible

  • TheWelshZappa TheWelshZappa (@TheWelshZappa) reported

    God, soccer Saturday with Jeff Selling has gone so **** since they got rid of Le Tissier, Thompson and Nicholas. These pundits they got now are very unwatchable. #skysports

  • HeliosHutch Ian Webster (@HeliosHutch) reported

    @SkyHelpTeam The issue seemed to resolved itself late last night, think it was a major outage in the area as quite a few homes were affected.

  • Aubakkryang 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Aubakkryang) reported

    @SkySports Thomas Frank is a horrible manager and should never manage a football club ever again

  • MarkDavisonUK Mark Davison 🎃 (@MarkDavisonUK) reported

    @SkyUK @discord Sky Go has never really been used as I have Sky TV at home, and I use Netflix when I’m out