Sky

Sky Outage Report in Sunderland, England

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The latest reports from users having issues in Sunderland come from postal codes DH4 and SR4.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Sunderland, England 12/16/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Wallsend, South Shields, Chester-le-Street, Sunderland, Durham and Boldon Colliery.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne TV
United KingdomWallsend TV
United KingdomGateshead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • philwalton2 philsy (@philwalton2) reported from Gateshead, England

    @SkySports That's next June for ***** sake! If this **** is still about were well ******!!

  • MICKWHD MICHAEL WHITFIELD (@MICKWHD) reported from Walker Gate, England

    @SkySports Then stop broadcasting lies and start reporting the real issues with the premier league and Qatar. Your just premier league puppets with second rate pundits. No wonder I cancelled my subscription.

  • emi_rowe Emily Rowe (@emi_rowe) reported from Newcastle upon Tyne, England

    @SkyHelpTeam my WiFi is not working (again!). In Newcastle upon Tyne. Tried connection diagnosis and no luck ..

  • Meldrum_10 Craig meldrum (@Meldrum_10) reported from Gateshead, England

    @SkySports Newcastle match on Main Event no crowd noise my kids have heard more bad language off me 🙀🙀🤔🤔 than they do sitting in Gallowgate end 🙈🙈

  • Cosseycj Chris Cossey (@Cosseycj) reported from Wallsend, England

    @SkySports @SkySportsPL what do I need to do to cancel my sky sports subscription? no point having it if #nufc are not going to be shown at all, @premierleague

  • emi_rowe Emily Rowe (@emi_rowe) reported from Newcastle upon Tyne, England

    @SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔

  • blyth_mike Mike Blythe (@blyth_mike) reported from Longbenton, England

    @gazzaflint1971 @SkySports Awful again today.

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @SkyHelpTeam i wanna cancel my sports

  • Steve_Mac112 Steve M (@Steve_Mac112) reported from Longbenton, England

    @johnpatta I won’t be paying for it, think i’ll also cancel my @SkySports too!! #RipOff

  • leehal Lee Halbert (@leehal) reported from Durham, England

    @SkyHelpTeam A thumbs down for that ‘added’ feature!

  • No9Legends Graham Townsley (@No9Legends) reported from Whitley Bay, England

    @DiscoDaveToon Good lad, if we want to make a stand then not just going for those @premierleague but we should also cancel @SkySports subscription. Only way change happens #premierleaguecorrupt

  • wjc_14 Will (@wjc_14) reported from Durham, England

    The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡

  • Frankie_090 Ḟ┍𝙖ПĶ𝒾𝙚 ✍️ (@Frankie_090) reported from Walker Gate, England

    @StuartP55357794 @SkySports Why? Arsenal was stupid enough to pay him it and don't play him. He's given loads to Charity, children receiving life changing surgeries etc.

  • blyth_mike Mike Blythe (@blyth_mike) reported from Longbenton, England

    @TVKev @MailSport Terrible decision by @SkySports to get rid of 3 of the best pundits on TV.

  • chellehewison Michelle Hewison (@chellehewison) reported from Longbenton, England

    Hey @SkyHelpTeam Are there issues with the Sky + App? Does it work with iOS 14? Trying to use it at the moment and it’s crashing with every click.

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    Awful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday

  • wjc_14 Will (@wjc_14) reported from Durham, England

    It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.

  • Tdal1369 Anthony A Dalzell (@Tdal1369) reported from Washington, England

    @SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date

  • stevekelly11 Stephen Kelly (@stevekelly11) reported from Longbenton, England

    Heads up to #SkySports I’m going to cancel my subscription. I don’t want to fund the #PremierLeague any more This is not the football I want to watch.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mollyhead69  Molly (@mollyhead69) reported

    Just realised that with my wifi being down…I have no idea how to turn my heating on @SkyUK any idea how long the outage is going to take to fix chicka?

  • missleeny Miss Leeny (@missleeny) reported

    Does anyone have their mobile contract with #sky I am due an upgrade with current provider & thinking of moving given I've been a customer with sky for nearly 20 years. I've heard very mixed reviews about the signal @SkyHelpTeam

  • SAFCSarahFTM ⚪️❤️SarahR❤️⚪️ (@SAFCSarahFTM) reported

    @SkyHelpTeam I haven’t but I know that it is still down now and has been since 10pm last night

  • strudledoodle heidi walton (@strudledoodle) reported

    @lilibet1987 @SkyHelpTeam What that’s shocking! Skys customer care has never been good

  • starf50 Starf50 (@starf50) reported

    @SkyHelpTeam @NevaehWax Hi Michelle. Nevermind "have you tried to reboot" Have you tried to read the other posts so you can actually see that this is a massive problem that is affecting a lot of people??

  • gkirkby1983 gavin (@gkirkby1983) reported

    @SkyUK why isn't there a customer service number on your website. I would prefer to talk to someone, not an automated messenger. Thank-you

  • lilibet1987 Liz (@lilibet1987) reported

    @SkyHelpTeam @_katie_c You have just told someone 25 mins ago that the maintenance was completed, and it should work after resetting hubs, tried that and it’s still not working. So is it fixed or is it not?

  • PaulDav16637523 Paul Davis (@PaulDav16637523) reported

    @gyna118 @SkyHelpTeam A couple of days? I work from home usually.... each day this is down will add 2 hours to my day to travel as well as additional cost. My wife is in a similar position.... seems a coincidence this followed some maintenance 🤔

  • LDTEEstore ⚡️LD ⚡️ (@LDTEEstore) reported

    @SkyUK Sky is a joke. Current customer, £85 a month, called today to see if I could get a better deal, was offered £79, then £74, then £66. Over 9 years a customer. Definitely time to move on.

  • stephbailey1 Bailey (@stephbailey1) reported

    @SkyHelpTeam @MiserableMackem Any idea how long Washington outage will take to be fixed?