Sky

Sky Outage Report in Sunderland, England

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The latest reports from users having issues in Sunderland come from postal codes DH4 and SR4.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Sunderland, England 12/19/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Sunderland, Newcastle upon Tyne, North Shields, Gateshead, Wallsend, South Shields, Chester-le-Street, Durham and Boldon Colliery.

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City Problem Type Report Time
United KingdomSunderland TV
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNorth Shields Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • wjc_14 Will (@wjc_14) reported from Durham, England

    The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡

  • leehal Lee Halbert (@leehal) reported from Durham, England

    @SkyHelpTeam A thumbs down for that ‘added’ feature!

  • TimBellhouse Tim Bellhouse (@TimBellhouse) reported from Dunston, England

    @SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...

  • MrsLou_R Louise Ross (@MrsLou_R) reported from Sunderland, England

    @SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?

  • emi_rowe Emily Rowe (@emi_rowe) reported from Newcastle upon Tyne, England

    @SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔

  • No9Legends Graham Townsley (@No9Legends) reported from Whitley Bay, England

    @DiscoDaveToon Good lad, if we want to make a stand then not just going for those @premierleague but we should also cancel @SkySports subscription. Only way change happens #premierleaguecorrupt

  • chellehewison Michelle Hewison (@chellehewison) reported from Longbenton, England

    Hey @SkyHelpTeam Are there issues with the Sky + App? Does it work with iOS 14? Trying to use it at the moment and it’s crashing with every click.

  • Tdal1369 Anthony A Dalzell (@Tdal1369) reported from Washington, England

    @SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date

  • blyth_mike Mike Blythe (@blyth_mike) reported from Longbenton, England

    @gazzaflint1971 @SkySports Awful again today.

  • emi_rowe Emily Rowe (@emi_rowe) reported from Newcastle upon Tyne, England

    @SkyHelpTeam my WiFi is not working (again!). In Newcastle upon Tyne. Tried connection diagnosis and no luck ..

  • Woodysimon1987 Woody (@Woodysimon1987) reported from Gateshead, England

    @JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man

  • stevekelly11 Stephen Kelly (@stevekelly11) reported from Longbenton, England

    Heads up to #SkySports I’m going to cancel my subscription. I don’t want to fund the #PremierLeague any more This is not the football I want to watch.

  • blyth_mike Mike Blythe (@blyth_mike) reported from Longbenton, England

    @TVKev @MailSport Terrible decision by @SkySports to get rid of 3 of the best pundits on TV.

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx

  • wjc_14 Will (@wjc_14) reported from Durham, England

    It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @SkyHelpTeam i wanna cancel my sports

  • OohAwful Kirst (@OohAwful) reported from Sunderland Bridge, England

    @SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?

  • Cosseycj Chris Cossey (@Cosseycj) reported from Wallsend, England

    @SkySports @SkySportsPL what do I need to do to cancel my sky sports subscription? no point having it if #nufc are not going to be shown at all, @premierleague

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    Awful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jonjsquires Jonathon (@jonjsquires) reported

    @SkyHelpTeam hey! My Sky box randomly disconnected from my wifi last week and now won’t reconnect. No other devices have this problem. I’ve tried with the WPS button, manually putting the password in and also resetting both sky box and router. Still not working. Any ideas?

  • thesotongirl Ellisha-Jade (@thesotongirl) reported

    Why do i have absolutely 0 phone signal and crap broadband for the last three days ?! I WORK FROM HOME?! #skymobile @SkyUK three dots instead of signal bars UM HELLO

  • Stoneyonlyone Dave Stone (@Stoneyonlyone) reported

    @SkyHelpTeam No, just keeps buffering. No error message, just repeatedly asked to sign in at random occasions. I’ve reset router, re installed app. Everything was fine after Q install 6 myths ago. Now keeps buffering and sometimes have internet connection issues.

  • simy_cs Craig Simpson (@simy_cs) reported from Kirkcaldy, Scotland

    @krj_86 @SkySports I watched it as well, he was terrible. Get pulling them apart and not letting Hatton work on the inside. Also the point deduction was comical

  • markjoy62 Mark Joy (@markjoy62) reported

    Why is the WiFi / signal so bad tonight @SkyHelpTeam ? On the mini box using WiFi I might as well be reading a book. Poor most nights with some interruption but tonight ‘off’ is winning the battle Give me strength - and yes it’s @skytv WiFi

  • babes3brennan Brian Brennan (@babes3brennan) reported

    @SkySports No mental problems in 2019 when she stopped the US Open in support of BLM rioters, arsonists, drug dealers, protesters and wearing 7/8 face masks with BLM on and stating she was a Black woman before a Black tennis player. This all about what Naomi Osaka Wants no mental problem

  • barn_jj JJ (@barn_jj) reported

    @KAMMY__99 @alfonso_mattei @SkySports Exactly you ******* idiot no argument at all. Don’t make a statement if you can’t back it up. Selfish is earning a substantial amount of money off the back of the media and now slaughtering them after you’ve had enough! Piss off!

  • LeePage62606100 Lee The Bald Guy (@LeePage62606100) reported

    @JAStrudwick @MichaelBensonn @SkySports Logan is not silly enough to go hunting for floyd. He'll just use his jab, try to get a points win. This one is going the distance. Logan knows he will be made to look stupid if he goes in trying to swing and hit floyd.

  • shewardjon1 jon (@shewardjon1) reported

    @SkySports At best a no2 at worst a nobody...Championship here we come. I'm guessing he's cheap.

  • thfcjamie_1 jamie⚪️#contein (@thfcjamie_1) reported

    **** first half, just makes you think, does Kane have to play for France/Germany to win some trophies? @SkySports