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Sky outages and service status in Sunderland, England

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and TV.
  • The most recent signal from this area was received Aug 16, 8:03 AM GMT+1.
  • 38% Internet (38%)
  • 29% Phone (29%)
  • 17% TV (17%)
  • 8% Total Blackout (8%)
  • 8% Wi-fi (8%)

The latest reports from users having issues in Sunderland come from postal codes SR6 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: North Shields, Newcastle upon Tyne, Sunderland, Gateshead, South Shields, Wallsend, and Chester-le-Street.

CityProblem TypeReport Time
North Shields Wi-fi 2 days ago
Newcastle upon Tyne Internet 3 days ago
Newcastle upon Tyne Phone 4 days ago
Sunderland Phone 4 days ago
Gateshead Wi-fi 4 days ago
Newcastle upon Tyne Internet 4 days ago

Nearby cities with recent reports

Newcastle upon Tyne

5 recent signals

3 days ago
Gateshead

3 recent signals

4 days ago
South Shields

2 recent signals

4 days ago
North Shields

1 recent signals

2 days ago
Wallsend

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • chellehewison
    Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @SkyHelpTeam The number of times since that I’ve had members of your sales team contact me trying to get me to stay as well is ridiculous. Each time I’ve had to tell them it’s because you don’t service my new area and then you hit me with a near £100 termination charge!

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    What a lovely woman at @SkyHelpTeam #valueteam on the phone today . Very pleasant and kept me as a customer . Give that woman a pay rise 👍 📺

  • RICKERSRG
    Rickers (@RICKERSRG) reported from South Shields, England

    What's happened to the SkySports boxing coverage? Presentation is nearly as bad as BT Sport now. Lazy ******* aren't even at the fight. Probably being petty towards Hearn and Joshua seen as its his last fight on SkySports

  • RobiR1972
    Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam is their a internet problem in Newcastle upon Tyne, mines not on today again

  • TheBeakSquawks
    Dr. Maurice Duffy (@TheBeakSquawks) reported from Whitley Bay, England

    @SkyUK kmm52592493v25028lokm I regret to say that I am looking to move my accounts as your service is appalling. Numerous call. Numerous solutions. No fixed now for months. Please send an engineer or I will change my account

  • gshurben
    Graeme Shurben (@gshurben) reported from Bournmoor, England

    Hinchcliffe’s comments reaching a new low tonight!! How do #SkySports not see this!!???? He is terrible!

  • MARKGLEAVE8892
    MARK GLEAVE (@MARKGLEAVE8892) reported from Sunderland Bridge, England

    @SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment

  • WinshipRichard
    Richie Winship (@WinshipRichard) reported from Gateshead, England

    @SkySports stop this 🤮🤮🤮 He's statistically the worst manager in Premier league history

  • slapnuts316
    Slappy (@slapnuts316) reported from Washington, England

    @SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    Never warched anything as staged and rehearsed as #tournamentofhouses @SkyUK #skymax such a disappointment for my kids its all american. Howay Dame Mirren. Your better than this #turnedoff

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.

  • RobiR1972
    Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam are their problems in the Newcastle upon Tyne area today, no telly, no broadband

  • stephen26273
    stephen trotter (@stephen26273) reported from Washington, England

    Why do @SkySports always get boring **** has-been footballers in the studio? That villa player who always sticks up for bruce , forgot his name , so irrelevant #nufc @NUFC

  • AgingBull73
    Andrew Simpson (@AgingBull73) reported from Bearpark, England

    @talkSPORT Ok over 1000 fans surveyed, but where was survey taken and who did they support? Great unbiased survey. Source wasn't @SkySports was it?

  • naps154
    Paul Naples-Hails (@naps154) reported from Wallsend, England

    @SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service

  • Stevenkidd87
    Steve Kidd (@Stevenkidd87) reported from Sunderland, England

    @CanceloCuIture @SkySports My bad, I can’t see properly through these rose tinted glasses.

  • linda666wharton
    Linda Wharton (@linda666wharton) reported from Ouston, England

    @SkyHelpTeam are you aware of any internet problems in DH8 please. Last 2 days have been a problem

  • pearceswan
    David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam It’s getting really annoying, I am at sky HD +plus customer I have a 2TB box in the living room 1Tb box in bedroom, got an email ,the new price increase from April an extra £3 per month, I don’t know why I’m not receiving any new channels or services 1/2

  • ScooterRiderFMX
    🏳️‍🌈 #ImArnieWhoAreYou? 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?

  • WHG17
    Barry Cosgrave (@WHG17) reported from Whitley Bay, England

    @SkyHelpTeam I connect my sky Q box via ethernet. Sky box then says it's attached to SKY993CA Mini boxes work fine. But Sky Go doesn't. It says it can't find the box. I realise I'm not on the same network but I don't know the password for this created network. Please help.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Sc4eAi
    Sc4eAi (@Sc4eAi) reported

    @SkyUK is there anyone in this company that actually knows what they're doing or actually even just replies or answers and issues???

  • seanwithers
    cupid12 (@seanwithers) reported

    Can we please have an update to when we can expect the service we are currently paying for to be working (broadband WiFi) been down since Wednesday around midnight. @SkyHelpTeam

  • TPybis
    L4 (@TPybis) reported

    @SkyHelpTeam Wow that's a quick response from sky ....I wish you were that quick when I'm trying to sort a problem out over the phone .instead of telling me to press 1 for this 2 for that and playing music for half a hour before speaking to a operator I dont understand.

  • COYSpurs2023
    Lee (@COYSpurs2023) reported

    @SkyHelpTeam I’ve just escalated an ongoing formal complaint after nearly 2 weeks without reliable broadband, 2 failed engineer appointments & no promised follow-up from your Complaints Team. I submitted a formal complaint today & requested a response in writing. Please escalate

  • KBayne7
    Kevin Bayne (@KBayne7) reported

    @IamUtdballz @TouchlineX @SkySports "AC Milan is a small club"?!?! They've won the Champions League 6 times, hardly a small club? Man Yoo are only what they are because of Busby/Ferguson. You'd be nothing without them. Never read so much dross. You're well named Mr Ballz, cause that's what you talk.

  • SteveGrange77
    OriginalCrackfox (@SteveGrange77) reported

    @cxdi55 @skytv @SkyHelpTeam Don't engage in the "we can reduce your price nonsense". Cancel. Wait for the offers to start popping up on the MySkyApp. NEVER accept the first offer, always reject the "this is the best deal" offer eventually they will drop their pants to try and keep you.

  • boothy91
    Dave ⚔️ (@boothy91) reported

    @Mac1965 @SkyUK @AmazonUK But that's the issue, the companies are making a fortune but putting nothing into the economy that they take from.

  • Themanw86823082
    The man with no name (@Themanw86823082) reported

    @SkySports Sky Sports are just as bad as the 2 clown they have working for them, like Carragher & Neville. I hope the new Sky owners put a stop to this embarrassment. The season hasn't even started, & already Arsenal & City are being insulted. Get new commentators to help the blind fans.

  • andy48217648149
    andy (@andy48217648149) reported

    @cxdi55 @skytv @SkyHelpTeam been with virgin since 07 new customers always get lower price, best to phone up near end of contract saying you are going to cancel they'll lower it abut, I've got gig line with them for 34

  • SimonRusbridge
    Simon Rusbridge (@SimonRusbridge) reported

    Why does the @SkySports commentator sound like he’s speaking in yo a cup. This is terrible #bolton