Sky outages and service status in Sunderland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received Apr 25, 7:03 PM GMT+1.
- Internet (50%)
- TV (25%)
- Phone (17%)
- Total Blackout (8%)
The latest reports from users having issues in Sunderland come from postal codes SR5 and DH4 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Sunderland, Washington, Newcastle upon Tyne, Wallsend, North Shields, Gateshead, Chester-le-Street, South Shields, and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland
|
TV | 1 day ago |
|
Washington
|
Internet | 5 days ago |
|
Newcastle upon Tyne
|
Internet | 5 days ago |
|
Wallsend
|
TV | 8 days ago |
|
Wallsend
|
Internet | 12 days ago |
|
Washington
|
Phone | 12 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England@SkyHelpTeam I messaged on Saturday about my tv signal being down. Coming and going. Thought it might have been the weather. It’s now Monday and it’s still the same. It’s cooler here today so can’t be the heat
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Paul Frampton (@headcoverlova) reported from Bearpark, England@SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.
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Noy Namo Jr. (@NoynamoJr) reported from Newcastle upon Tyne, England@SkyHelpTeam internet has been down for about 45 mins now. Rebooted the router and ensured all the connections are fine. Wondering if there’s a connection issue?
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Pete Hind (@toonpete85) reported from Newcastle upon Tyne, England@SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact
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lee smith (@sessionar08) reported from South Shields, England@SkySports If it was a Liverpool player doing that challenge the stupid two faced **** would say it a missed challenge... Never even touched the wolves player. Any how **** off united won a game they should of lost hahaha get ******
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Lee Smith (@utdlee7) reported from Witton Gilbert, England@SkySports Lap of honour after beating the worst United side in 50 years. Teams still rather beat a poor United than a top class city side. Says it all.
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MARK GLEAVE (@MARKGLEAVE8892) reported from Sunderland Bridge, England@SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment
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Gareth wall (@waalli90) reported from North Gosforth, England@SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?
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John Harper (@john_rharper) reported from Dunston, EnglandThere’s a clear whistle before Brighton score from the free kick. There is no reason to chalk off the goal. Hang your head in shame Lee Mason! Hang your head in shame! Appalling decision #WBABHA #skysports #premierleague
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peter ward (@peteward74) reported from Durham, England@SkySports Slow night for sports news tonight like as this isn’t sport.
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Meryl Levington (@EnterpriseMeryl) reported from Durham, England@SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?
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sarah hunter (@sarahhunter25) reported from Durham, England@Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.
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Tommy (@tomcowey) reported from Walker Gate, England@stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.
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Kriss (@KrissNufc83) reported from South Shields, England@SkyHelpTeam Hi, is there N issue with broadband in the north east? My internet has been down for over an hour
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Kevin Bee (@KevBee83) reported from Sunderland, England@SkyHelpTeam is there any issues with skymobile in sunderland area?? My service past 2/3 has been rubbish??
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philsy (@philwalton2) reported from Gateshead, England@SkySports He's seen enough, getting beat at home to Leeds!!! God help us!! #BRUCEOUTNOW
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JFT97 Jeff Iceton (@ICEKOP) reported from Peterlee, EnglandOh #martintyler you ignorant prick. @SkySports sack this idiot immediately!!!
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Lee Hughes (@LeeJarraHackle) reported from South Shields, England@SkySports work with the Mp and help small businesses #lies #greed Shame on you all
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David Gleeson (@dgleesonhistory) reported from Newcastle upon Tyne, England@SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jabk (@bickburn1811078) reported@TheBurnleyWay @SkySports **** kff 6 scoot pared 0-1 Man City Huhu
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userds5050 (@userds5050) reported@jammierooroo @SkyUK It's not usually Sky calling but one of their affiliates calling. They call me on a daily basis on different numbers even though it's the same people. They are aggressive and often call back when you hang up on them @skyuk need to do something about them
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haks (@haks_e) reported@jammierooroo @SkyUK £170? That's a disgrace, I'm sure she wouldn't even watch 3/4 of the channels. Even £110 a month is steep. The business model is so flawed. They quote you high, you threat to leave they knock it down by at least 30%. No two people are on the same pricing mechanisms.
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colleen paddystinian 🇮🇪✊🇵🇸 (@coll1986) reported@jammierooroo @SkyUK She should have her 14 day cooling off period, get validated to speak on the account and say you want to make a complaint and escalate it.
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#UpTheGuns (@arsenalprop) reported@PLCPolice Because if this fact surfaces, the 'rivalry' skysports are trying to create would be dead, which means money goes down brrrrrr. Ofc they don't want that.
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Giraffe (@giraffeandmonty) reported@spfl @SkySports For one reason. The ref is terrible. The first yellow card is no worse than some hearts players have done without any booking. Is this cheating?
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Loweski #⃣1⃣0⃣1⃣ (@d_lo101) reportedHey @SkyUK why is my sky q box showing a tv show on my “continue watching” when I have NEVER watched it nor do I ever intend to. Please allow the ability to remove shows from this list!!
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One Cal (@cal52612) reported@jammierooroo @lisareality1 @SkyUK I'm going through same with VM , promised over 300 on Internet connection barely reaching 50 but according to them its over 200 and not a problem, I've even explained to them its no good measuring to Dublin where the server is,measure from the property in the North East, useless
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🎗️1904 🏴 (@Ullcity) reported@KevinSmith1389 @jammierooroo @SkyUK What ******** you about daft ****?
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userds5050 (@userds5050) reported@jammierooroo @SkyUK It's not usually Sky calling but one of their affiliates. They call me on a daily basis on different numbers even though it's the same people. They are aggressive and often call back when you hang up on them @skyuk need to do something about them