Sky Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes SR1, DH2 and SR4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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Wi-fi (13%)
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TV (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Sunderland, Gateshead, Newcastle upon Tyne, South Shields, Whitley Bay, Wallsend, Washington, Chester-le-Street, Durham, Jarrow, Hebburn, Peterlee and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
TV | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah
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john bolam
(@johnbolam) reported
from
South Shields, England
@SkySports @Garyfooballnut this doesn't help either
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Paul Naples-Hails
(@naps154) reported
from
Wallsend, England
@SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬
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stephen trotter
(@stephen26273) reported
from
Washington, England
@SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC
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Paul Naples-Hails
(@naps154) reported
from
Wallsend, England
@SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service
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Paul Donohoe
(@paul___donohoe) reported
from
Peterlee, England
@ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Adding @skytv engineer to my CV My mam is self isolating for the 316th time & her tv has gone off, the sky adviser was worse than useless I’ve guided her over the phone & resolved the problem 🙌🏻🙌🏻 #selfisolatingproblem #jackofalltrades @SkyHelpTeam
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David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam Do you know I freely feel quite annoyed I’ve been a sky customer for over 23 years, I have a sky HD plus box, I’m sure my subscriptions got to where you are now, you’re giving away loads of stuff for sky Q customers i.e. discovery plus what do we get your loyal cust.
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MARK GLEAVE
(@MARKGLEAVE8892) reported
from
Sunderland Bridge, England
@SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment
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Stephen ‘Murf’ Murtha 🍥 #GolfMates
(@MurthaOfficial) reported
from
Newcastle upon Tyne, England
@SkyUK is there a mobile coverage problem in Newcastle?
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Davy
(@davidisageordie) reported
from
Whitley Bay, England
@SkySports Championship refs are the worst in the world. I would even want them to ref my sons U11s
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Andrew Simpson
(@AgingBull73) reported
from
Bearpark, England
@talkSPORT Ok over 1000 fans surveyed, but where was survey taken and who did they support? Great unbiased survey. Source wasn't @SkySports was it?
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Cat Walker
(@Cat_Walker1983) reported
from
Peterlee, England
@SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help
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Jaklyn common
(@jaklyn_common) reported
from
Sunderland Bridge, England
@SkyHelpTeam where has my internet gone SR6 Sunderland - help
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Simon Garrity
(@simon_garrity) reported
from
Gateshead, England
@nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good
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Ciarán
(@farrenciaran) reported
from
Whickham, England
Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.
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Gareth wall
(@waalli90) reported
from
North Gosforth, England
@SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?
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JamesHunter
(@JamesLaurence_) reported
from
Gateshead, England
@SkyHelpTeam any update on the low fell connection outage? Thanks :)
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Ethan O’Neil
(@EthanOsafc) reported
from
Durham, England
@SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY
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lee smith
(@sessionar08) reported
from
South Shields, England
@SkySports If it was a Liverpool player doing that challenge the stupid two faced **** would say it a missed challenge... Never even touched the wolves player. Any how **** off united won a game they should of lost hahaha get ******
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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F1Smasher
(@F1Smasher) reported
@SkyHelpTeam They advised that as the trials team is involved to continue with them. But they are not responding or fixing the issue. Can you raise that poor conduct to their management please?
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Alan Tungate
(@AlanTungate) reported
@robinbosley @SkyHelpTeam @robinbosley did you get a resolution to this as its happening to loads of us now it appears. I'd be interesting to know any fix offered.
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Vicky Reeson
(@victoriareeson) reported
@SkyHelpTeam Yes but not when I arrived! I went though device support last night and got that but still can’t call
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N
(@Nickidelascul) reported
tell me why @SkyUK are saying we owe them £150 for not sending our sky box back when they never sent us the return box to begin with?saying we have to foot the costs of return? Cost of living crisis and sky are trying to get £150 out of working people for their own mistakes
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Jade Longmuir
(@JadieJadeK) reported
@SkyHelpTeam hi 👋🏻 I have just taken 5GB from my piggy bank however it has been taken from the piggy bank but it hasn’t rolled over to my data. Please could you help?
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Kevindelaney
(@Kevinde90524281) reported
@SkySports Where in the name of God did sky get that useless woman that was doing the commentating on villa v Bolton she has too be the worst I ever heard does sky not realise me and loads more are paying for sky and we don't want that crap on don't ye care about your customers
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Kingz
(@Zobaba10) reported
@tuchel_out_ @Chels_HQ @SkySports Am supprised you calling out our coach as fraud! Very bad
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Deano
(@deanorufc1) reported
@SkyHelpTeam morning, any known issues in S74 pls? Broadband been down since 11.30am on 23rd, done app testing, reboots, no further forward. Can't get through on phone, sky Q box/TV working fine but b'band hub cannot be located. Happy to DM anything you require to check. Thanks
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Nat the red! 😅🩸🥲❤️🩹
(@Natasha3Burton) reported
@JimmyJazzSJP @SkySports Utds owners have spent NOTHING - they have taken 1.5 BILLION OUT OF OUR CLUB! The wasteful money spent on player is THE CLUBS MONEY!!! They haven’t put one penny OF THEIR OWN MONEY into MUFC - stop with the glazer ****! #GlazersOut #GlazersSellNow #GlazersSellManUtd
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Rob Jones
(@RobJonesME) reported
I declined that as well. Eventually got about £20 per month knocked off my current basic package but not before being put on hold another 4 times! 45 minutes! Good lord it was a lot of work! What's going on with your customer service @SkyUK? #SkyTV #Sky #PoorCustomerService