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Sky outages and service status in Sunderland, England

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Sunderland, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Apr 14, 6:55 PM GMT+1.
  • 57% Internet (57%)
  • 19% TV (19%)
  • 10% Wi-fi (10%)
  • 10% Phone (10%)
  • 5% Total Blackout (5%)

The latest reports from users having issues in Sunderland come from postal codes SR5 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Wallsend, Washington, Newcastle upon Tyne, Sunderland, North Shields, Gateshead, Chester-le-Street, South Shields, and Durham.

CityProblem TypeReport Time
Wallsend Internet 19 hours ago
Washington Phone 1 day ago
Newcastle upon Tyne Total Blackout 3 days ago
Sunderland Internet 3 days ago
North Shields Internet 9 days ago
Newcastle upon Tyne Phone 11 days ago

Nearby cities with recent reports

Wallsend

1 recent signals

19 hours ago
Washington

1 recent signals

1 day ago
Newcastle upon Tyne

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • JamesLaurence_
    JamesHunter (@JamesLaurence_) reported from Gateshead, England

    @SkyHelpTeam any update on the low fell connection outage? Thanks :)

  • HarrietWalshaw
    Harriet Walshaw (@HarrietWalshaw) reported from Sunderland Bridge, England

    @SkyHelpTeam we’re getting no satellite signal is this unique to us or a wider problem. Trying to phone but on hold for 20mins and counting.

  • Chris_p18
    Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports Thankfully, we'll never have to find out... thanks to top clubs not wanting to waste time and money on past it dinosaurs

  • TrevorRidley
    Trid (@TrevorRidley) reported from Whitley Bay, England

    @Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently

  • MichaelLane15
    Michael Lane (@MichaelLane15) reported from Seaham, England

    @theawayfans Got to wait until tomorrow thanks to #skysports stupid KO time as well!

  • MrTeaPot1986
    Alan T (@MrTeaPot1986) reported from Newcastle upon Tyne, England

    @SkyHelpTeam All good this end, hope it’s all well at yours and that’s not a problem. Just thought I’d let you know incase it wasn’t flagged up anywhere. Take care

  • RobiR1972
    Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam problems connecting my Qbox when I have my Amazon echos on, have reset the connections but saying I may need a sky booster, but when echos are off the box connects, it’s starting to annoy me now, it’s been happening for a few days on and off now

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    What a lovely woman at @SkyHelpTeam #valueteam on the phone today . Very pleasant and kept me as a customer . Give that woman a pay rise 👍 📺

  • tomcowey
    Tommy (@tomcowey) reported from Walker Gate, England

    @stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.

  • MandyRowntree
    Mandy Rowntree (@MandyRowntree) reported from Washington, England

    @SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night

  • pauljacques83
    Paul Jacques (@pauljacques83) reported from Sunderland Bridge, England

    The update to the @SkySports app is ****

  • WinshipRichard
    Richie Winship (@WinshipRichard) reported from Gateshead, England

    @SkySports stop this 🤮🤮🤮 He's statistically the worst manager in Premier league history

  • MrJamesCCC
    Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @SkyHelpTeam Thanks, but none of the steps have worked as it drops out for a minute or two and then comes back on, usually before any diagnostic has been completed. It’s now also affecting my Sky Q box’s connectivity. Seems like a number of others are having the same problem.

  • Cat_Walker1983
    Cat Walker (@Cat_Walker1983) reported from Peterlee, England

    @SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help

  • Mollycutedog01
    Lady Molly Brooke (@Mollycutedog01) reported from Whitley Bay, England

    I have never shouted at the tv sooooooo much @SkySports @PaulMerse - ye need to come to a game and listen to the fans petal x we know it isn’t going to be a quick fix but jeeez Divent wipe out me squad 17 players???? Someone pass me oxygen

  • dgleesonhistory
    David Gleeson (@dgleesonhistory) reported from Newcastle upon Tyne, England

    @SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.

  • iramshaw
    Ian (@iramshaw) reported from Sacriston, England

    @primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball

  • naps154
    Paul Naples-Hails (@naps154) reported from Wallsend, England

    @SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬

  • cycletourleader
    CycleTourLeader (@cycletourleader) reported from Witton Gilbert, England

    @SkySports Total disrespect for #NHS & other #frontlineworkers coming out with a stupid excuse like that. #Footballers don’t know what running on empty really is.

  • johnbolam
    john bolam (@johnbolam) reported from South Shields, England

    @SkySports @Garyfooballnut this doesn't help either

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • P4ulGr33nham
    Paul Greenham (@P4ulGr33nham) reported

    @RikkiClarke81 @SkySports Worst Co commentator I have heard- so biased !

  • krish___kr7
    TrueBallers.FC🇮🇳 (@krish___kr7) reported

    @SkySports Fu(king idiot not surprised he's from that religion

  • SipheleleQalaba
    SA_Gooner🇿🇦💚🇿🇦 (@SipheleleQalaba) reported

    @SkySports Internet never forgets

  • jayemm_ely
    Jayemm_LUFC1968 (@jayemm_ely) reported

    @1972_rickyb @ForFarkesSakeV2 @SkySports You are correct there is only one United, it’s Leeds United.The clue is in the name, last time I looked there were two teams in Manchester. Therefore a Manchester team wcan never be United. Ask your teacher tomorrow if you’re struggling with the concept

  • Keffo4684
    Cheggers (@Keffo4684) reported

    @Chels_HQ @SkySports Less talk an more action. Saying the same shite after every game but no signs of improvement, either put your words into action or stop saying the same **** week in week out

  • Iam_agt
    Official AGT⚽🎙️ (@Iam_agt) reported

    @SkySports "I'm never serious about anything in life" Yeah right.

  • kudzi2110
    Izduk (@kudzi2110) reported

    @SkySports I’ve seen some **** in my time but this is madness. Sky knew this guy before yesterday and were part of this nonsense to try and hype up the upcoming fixture because why else would he take the bottle to a Chelsea game

  • triggerhoward
    the Sports nut (@triggerhoward) reported

    @ElijahKyama_ Merse fast becoming worst pundit on @SkySports And that’s saying something

  • MazMazza1
    Maz Mazza (@MazMazza1) reported

    @SkySports Spurs will stay up then. Carragher is proven awful judge

  • teejaytalksick
    AKARAKA (@teejaytalksick) reported

    @SkySports You guys only do **** like this to arsenal btw and make it a major headline , you get professional for other clubs. God help you bums