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Sky outages and service status in Sunderland, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Sunderland, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jun 5, 12:20 AM GMT+1.
  • 54% Internet (54%)
  • 31% TV (31%)
  • 8% Wi-fi (8%)
  • 8% Phone (8%)

The latest reports from users having issues in Sunderland come from postal codes DH4 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 5: Problems at Sky

Sky is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Jarrow, Sunderland, Newcastle upon Tyne, Durham, Washington, Wallsend, and North Shields.

CityProblem TypeReport Time
Jarrow Phone 1 hour ago
Sunderland Internet 3 days ago
Sunderland TV 8 days ago
Newcastle upon Tyne Internet 10 days ago
Newcastle upon Tyne Internet 10 days ago
Newcastle upon Tyne Internet 10 days ago

Nearby cities with recent reports

Jarrow

1 recent signals

1 hour ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • TrevorRidley
    Trid (@TrevorRidley) reported from Sunderland, England

    @Designer_Ross @SkyHelpTeam My contract ends next month and I’m done with them. It’s been terrible

  • jaklyn_common
    Jaklyn common (@jaklyn_common) reported from Sunderland Bridge, England

    @SkyHelpTeam where has my internet gone SR6 Sunderland - help

  • cycletourleader
    CycleTourLeader (@cycletourleader) reported from Witton Gilbert, England

    @SkySports Total disrespect for #NHS & other #frontlineworkers coming out with a stupid excuse like that. #Footballers don’t know what running on empty really is.

  • pauljacques83
    Paul Jacques (@pauljacques83) reported from Sunderland Bridge, England

    The update to the @SkySports app is ****

  • EthanOsafc
    Ethan O’Neil (@EthanOsafc) reported from Durham, England

    @SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY

  • Golden_Grahame
    🔴⚪🔴Grahame Smith🔴⚪🔴 (@Golden_Grahame) reported from Sunderland, England

    @safcftm2015 @SkySports Surely they arrange these things in full before the match day? I'm not totally sure why it never went ahead on sky, any ideas?

  • thedoctor_84
    mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am having signal problems. Am wondering if the current heatwave has anything to do with that or any known problems in Sunderland area

  • slapnuts316
    Slappy (@slapnuts316) reported from Washington, England

    @SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.

  • Keeeeegurrnnnnn
    KK (@Keeeeegurrnnnnn) reported from Newcastle upon Tyne, England

    @SkySports @SkySportPrem The commentary is kkkin terrible. #BHANEW

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam I’ve managed to sort the problem out

  • TheBeakSquawks
    Dr. Maurice Duffy (@TheBeakSquawks) reported from Whitley Bay, England

    @SkyUK kmm52592493v25028lokm I regret to say that I am looking to move my accounts as your service is appalling. Numerous call. Numerous solutions. No fixed now for months. Please send an engineer or I will change my account

  • HarrietWalshaw
    Harriet Walshaw (@HarrietWalshaw) reported from Sunderland Bridge, England

    @SkyHelpTeam we’re getting no satellite signal is this unique to us or a wider problem. Trying to phone but on hold for 20mins and counting.

  • RobiR1972
    Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam are their problems in the Newcastle upon Tyne area today, no telly, no broadband

  • CompaneroDave
    David (@CompaneroDave) reported from Wallsend, England

    @SkyHelpTeam hi - would like some help downgrading package as need to try and cut some costs. I'm not good on the phone though so was wondering about other communication options?

  • MrJamesCCC
    Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @SkyHelpTeam Thanks, but none of the steps have worked as it drops out for a minute or two and then comes back on, usually before any diagnostic has been completed. It’s now also affecting my Sky Q box’s connectivity. Seems like a number of others are having the same problem.

  • beatts_70safc
    Steve Beattie (@beatts_70safc) reported from Little Lumley, England

    @77jonnytabs @SkySports They are playing better under Johnson, but as I said awful league

  • philwalton2
    philsy (@philwalton2) reported from Gateshead, England

    @SkySports He's seen enough, getting beat at home to Leeds!!! God help us!! #BRUCEOUTNOW

  • WHG17
    Barry Cosgrave (@WHG17) reported from Whitley Bay, England

    @SkyHelpTeam I connect my sky Q box via ethernet. Sky box then says it's attached to SKY993CA Mini boxes work fine. But Sky Go doesn't. It says it can't find the box. I realise I'm not on the same network but I don't know the password for this created network. Please help.

  • KrissNufc83
    Kriss (@KrissNufc83) reported from South Shields, England

    @SkyHelpTeam Hi, is there N issue with broadband in the north east? My internet has been down for over an hour

  • shieldsbrief
    David Forrester (@shieldsbrief) reported from Gateshead, England

    @DesboTom30 @SkySports in fact given that an assault simply requires fear of violence being caused (not actual physical contact) robertson approaching in the aggressive manner that he did could easily qualify. Whatever, robertson playing the victim here is a pretty bad look.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TheSPFreely
    The S.P. Freely (@TheSPFreely) reported

    @SkySports Holy **** that's ugly, lol. Ugly and drab.

  • jeffAFC7
    JeffAFC7🔴⚪ (@jeffAFC7) reported

    @GoalAlertHQ @SkySports It has never done that before

  • RichardBennison
    Richard Bennison (@RichardBennison) reported

    @SkySports Well that clears it up why he’s been crap for a while

  • Davidc2508
    David campbell (@Davidc2508) reported

    @SkySportsNews @SkySports Hats off to the lad as he can barely tie his own shoe laces never mind speak English

  • jasonclark66261
    jason clarke (@jasonclark66261) reported

    @SkySports Shouldn't have took saka of... idiot

  • therealbigjonno
    Jonno (@therealbigjonno) reported

    @SkySports That’ll go down well in Catalonia.

  • fountains88
    ian bannister (@fountains88) reported

    @brfutboll Whether Messi is the greatest or isn’t (I think he is) is not the point here-who the hell cares what @SkySports thinks?! They think football was invented when the Premier League started & have dumbed down football coverage immeasurably. Their opinion is completely irrelevant

  • mengyimiwoho
    𝔾𝕠𝕕𝕖𝕪 (@mengyimiwoho) reported

    @FabrizioRomano Ibrahima Konaté leaving Liverpool as free agent is no news to me. I remember his performance against Galatasaray this season, one of the worst individual performances I have watched. And according to SkySports 62 percent of Liverpool goals conceded this season were as a result of Ibrahima Konaté’s mistakes. Liverpool should just move on.

  • maziducehub
    DUCE of Chelsea 💙 (@maziducehub) reported

    @theMadridZone @SkySports After the damage has been done

  • AFC_Murph
    AFC_Murph (@AFC_Murph) reported

    @femooafc At some point the pendulum has to swing the other way SkySports, TalkSport, and the rage bait online has to get so boring that even the mouth breathers will want something else The first movers on real content will hopefully kill this **** trend once and for all