Sky service status in Sunderland, England
Why is my Sky service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sunderland come from postal codes SR5 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (45%)
- TV (31%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: North Shields, Newcastle upon Tyne, Gateshead, Chester-le-Street, Sunderland, South Shields, Durham, and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 North Shields
|
Internet | 1 day ago |
|
Newcastle upon Tyne
|
Phone | 4 days ago |
|
Gateshead
|
TV | 7 days ago |
|
Newcastle upon Tyne
|
Internet | 8 days ago |
|
Newcastle upon Tyne
|
Internet | 12 days ago |
|
Newcastle upon Tyne
|
Wi-fi | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Will Grigg scored yet? (@the_fatman61) reported from Washington, England@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
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Mike Blythe (@blyth_mike) reported from Longbenton, England@TVKev @MailSport Terrible decision by @SkySports to get rid of 3 of the best pundits on TV.
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Lee Halbert (@leehal) reported from Durham, England@SkyHelpTeam A thumbs down for that ‘added’ feature!
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Tim Bellhouse (@TimBellhouse) reported from Dunston, England@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
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Woody (@Woodysimon1987) reported from Gateshead, England@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
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Emily Rowe (@emi_rowe) reported from Newcastle upon Tyne, England@SkyHelpTeam my WiFi is not working (again!). In Newcastle upon Tyne. Tried connection diagnosis and no luck ..
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Nigel Simpson (@S1mpson) reported from Durham, England@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
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Paul Kelly (@paultkelly_) reported from Walker Gate, England@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
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Emily Rowe (@emi_rowe) reported from Newcastle upon Tyne, England@SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔
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Tracy Maudsley (@tracycyprus) reported from Birtley, England@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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Anthony A Dalzell (@Tdal1369) reported from Washington, England@SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date
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Graham Townsley (@No9Legends) reported from Whitley Bay, England@theinsidernufc @NUFCgallowgate This constant comparison is boring. I never had issue with Bruce getting job @SkySports it’s what I expect from ownership & their ambition. But hoping we may now have owners that are ambitious & want NUFC to be it’s best. In which case we would need to change.
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Louise Ross (@MrsLou_R) reported from Sunderland, England@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
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Kirst (@OohAwful) reported from Sunderland Bridge, England@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
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Will (@wjc_14) reported from Durham, EnglandThe new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡
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Jon (@jonridley87) reported from Hetton-Le-Hole, EnglandLooking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man
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Graeme Gilroy (@wirehype) reported from Newcastle upon Tyne, England@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !
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Will (@wjc_14) reported from Durham, EnglandIt’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Anderson (@ryanstanley22) reported@SkyHelpTeam Ok that’s fixed. I’m now getting an issue where when I press the home button it changes the source on my tv
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Lady Imperial (@Missgoodluckco_) reported@SkyUK what’s going on with your network today?!! 😫 I have lectures fgs! It’s been going on and off for hours now 🙄😒😒
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Mark Errington (@DragonSorcerer_) reported@SkyHelpTeam please help me go ex-directory. I can't find any options or links on the website or in the app. Thanks
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Adeolu Adesiyakan (@AdeoluKay) reported@SkySports I think such complaints should end, because it’s never going to stop. The same principle applies to bullying, once you express emotion, they just keep coming back but if you ignore, they back off. Besides, who says you can’t fight back verbally? You call me Monkey, I call u pig.
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Ryan Langton (@RyanLangton14) reported@SkySports He’s the worst player to wear that shirt and play for Manchester. He’s ******* useless
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Paul Copestake (@PaulCopestake) reported@SkyHelpTeam @bt_uk I’m about to lose internet tomorrow because BT didn’t tell me in advance my new broadband wouldn’t be connected today, and Sky can’t stop my cancellation tomorrow without BT telling them. #help
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Kev (@kevdig00) reported@SkyHelpTeam checked the link, tested the connection but our Internet is still down since there was an engineer in the street yesterday. Unacceptable
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Harry (@Harrykhan96) reported@SkyUK is so rubbish tried calling and one of the agents just put me on hold for 40 mins and still has not came back such rubbish service.
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Premier Sports Network (@PSportsNetwork) reported📺 @SkySports has revealed that the 0-0 draw between @LFC and @ManUtd on Sunday was the network's largest ever audience for an event behind a paywall, drawing an average of 4.5 million viewers. #sportsbiz #premierleague
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Mad Max 🇬🇧🏴 (@truebluehatesnp) reported@SkyUK looking to upgrade to Sky Q. Currently have Sky + with 2 multi rooms, full package. Looking for main box and 2 or more mini boxes with full package. Iam a Black Diamond customer!