Sky Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes SR5, SR3, DH4 and SR4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Whitley Bay, Sunderland, Durham, North Shields, South Shields, Gateshead, Washington, Peterlee, Boldon Colliery, Chester-le-Street and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
||
| Wallsend |
Wi-fi | |
| Newcastle upon Tyne |
Total Blackout | |
| Whitley Bay |
TV | |
| Sunderland |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Ben Letby
(@0800BEN) reported
from
Newcastle upon Tyne, England
@EmmaB_0811 @SkyHelpTeam I had Sky broadband about 5 years ago and it was the same then. If you have Sky TV, the box goes into eco mode in the early hours which kills the wi fi connection to some devices in the house. If you turn off eco mode in settings on your sky tv box, it might solve the problem 🙏
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Ethan Oneil
(@EthanOsafc) reported
from
Durham, England
@SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports
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Darren Reeve
(@DarrenReeve7) reported
from
Sherburn Hill, England
Are you having problems with UHD @SkySports ???
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.
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Ian
(@iramshaw) reported
from
Sacriston, England
@primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball
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Wallace Mather
(@wal78) reported
from
Sunderland Bridge, England
@SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.
-
Peter Oliver
(@peteroliver18) reported
from
Washington, England
@SkyHelpTeam Hi the Internet connection is not working in the Washington area
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Will
(@wjc_14) reported
from
Sunderland, England
@SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.
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Paul Noble
(@Nobbysafc) reported
from
Sunderland Bridge, England
@SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?
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Sai Penumuru
(@sai_penumuru) reported
from
Shiremoor, England
@SkyHelpTeam @SkyUK my internet is not working 😡
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stacey
(@staceyloweryy2k) reported
from
Longbenton, England
@SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!
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Slappy
(@slapnuts316) reported
from
Washington, England
@SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.
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David Gleeson
(@dgleesonhistory) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.
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lee milligan
(@judgefudge75) reported
from
Wallsend, England
@SteveBP76 Aye I noticed @SkySports never covered this
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gemma donohue
(@gemma_donohue16) reported
from
Dunston, England
@SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks
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Dean Lamb
(@Chubfubbler) reported
from
Washington, England
@SkySports That hand on the desk thing is irritating as **** like!
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TInt My Ride
(@TintmyRideNcl) reported
from
Longbenton, England
@SkyHelpTeam best part of 3hrs and 30 mins spent speaking to and not speaking too (calls getting left on hold) your support teams is just what I want to do on my only day off! Tech support asking for viewing card number in the side of the router #absoluteshambles still not sorted
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James Gilhespy
(@gilhespy_james) reported
from
Seaham, England
@ian_brown_jnr @SkySports He’s been dreadful never seen him play well. Be lucky to get 15m for him
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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.
(@iIlusionsKz) reported
@djbpunkrock @joshrobertsss @SkySports Wait, a random picture with random words put on top posted on a random site??? Holy ****. It must be true.
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am narula
(@accessam) reported
@SkyHelpTeam Any update this is terrible service
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Oli Killeen
(@ockill1) reported
@SkyHelpTeam Any updates on this please? Your help page is very unhelpful. 🤔
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Jamie Fraser
(@jgfraser1981) reported
@SkyUK nice work leaving my 70 year old mum without internet for 3 weeks during a lockdown she’s now completely on her own and decided to join Sky instead of Virgin. Big mistake nice way to treat a new customer
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Joe Brown
(@jb_1411) reported
Had a bad day and @SkySports put Brighton Southampton on as MNF naaaah had enough of to bed.
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The life & times of ids'
(@Iddy88) reported
@TheGiftedRed @SkySports Nah you're not. You would seek to have black people protest on your terms. That isn't the type of support we need. Black people are all for BLM if you are with us then you are too if not good luck and stay segregated.
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Stevie K
(@the_k_bizzle) reported
@SkyHelpTeam Sky Q customer
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Mary-Kate Kavanagh
(@MaryKateKavana1) reported
@SkyHelpTeam Hi, I swear it only led me to Facebook or sms service. There wasn’t anywhere to book an engineer. Can you please share the number. I am a platinum customer and used to be able to phone for these issues.
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Gareth Cahill ⚫
(@GarethC4rdg) reported
@SkyHelpTeam That doesn't really help when the router decides to crash and I have no internet! Thankfully it has come back on now, but I need to know why it is crashing which your selfhelp doesn't tell me
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Adeboy
(@Adeboyy) reported
@SkyHelpTeam I am trying to contact your broadband team as I’m having issues with my speed at the moment but your website is not very customer friendly when it comes to finding the right phone number. Can you help?