Sky Outage Report in Sunderland, England

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (45%)
• TV (31%)
• Wi-fi (13%)
• Total Blackout (6%)
• Phone (3%)
• E-mail (2%)

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: North Shields, Newcastle upon Tyne, Gateshead, Chester-le-Street, Sunderland, South Shields, Durham, and Wallsend.

City	Problem Type	Report Time
North Shields	Internet	5 hours ago
Newcastle upon Tyne	Phone	3 days ago
Gateshead	TV	6 days ago
Newcastle upon Tyne	Internet	7 days ago
Newcastle upon Tyne	Internet	10 days ago
Newcastle upon Tyne	Wi-fi	10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

• 
  Trid (@TrevorRidley) reported 29 seconds ago from Whitley Bay, England

  @Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently

• 
  Chris (@ChrisNUFC4) reported 3 minutes ago from Newcastle upon Tyne, England

  @SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network

• 
  Gareth Miller (@geemiller71) reported 4 minutes ago from South Shields, England

  What a lovely woman at @SkyHelpTeam #valueteam on the phone today . Very pleasant and kept me as a customer . Give that woman a pay rise 👍 📺

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 6 minutes ago from East Rainton, England

  @SkyHelpTeam Yes all the devices that are connected to it are having issues

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 7 minutes ago from East Rainton, England

  @SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”

• 
  rob potts (@BlueboyPotts) reported 15 minutes ago from Seaham, England

  @ianbohensbeta @SkyHelpTeam we have now had sky broadband since last February..and have not had one interruption to the service...much better than bt...

• 
  Lee Hughes (@LeeJarraHackle) reported 15 minutes ago from South Shields, England

  Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame

• 
  James 🇬🇧 (@Jamiefozz92) reported 24 minutes ago from Dunston, England

  I have no idea who this speed kid is. But can you imagine in the early 2000’s giving a tit like that air time. He’d be shunned. Never seen again. It’s utterly embarrassing that @SkyFootball are giving him airtime. Even after insulting Man United greats!! #skysports

• 
  LymphomaLad (@SteveCoyne6) reported 27 minutes ago from Longbenton, England

  @SkyHelpTeam Hi..My Sky Talk landline is down due to a problem in my area. Have you got any idea when will this be resolved?

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 28 minutes ago from East Rainton, England

  @SkyHelpTeam I’ve managed to sort the problem out

• 
  Rickers (@RICKERSRG) reported 33 minutes ago from South Shields, England

  What's happened to the SkySports boxing coverage? Presentation is nearly as bad as BT Sport now. Lazy ******* aren't even at the fight. Probably being petty towards Hearn and Joshua seen as its his last fight on SkySports

• 
  Trid (@TrevorRidley) reported 34 minutes ago from Sunderland, England

  @Designer_Ross @SkyHelpTeam My contract ends next month and I’m done with them. It’s been terrible

• 
  Lee Hughes (@LeeJarraHackle) reported 35 minutes ago from South Shields, England

  @SkySports work with the Mp and help small businesses #lies #greed Shame on you all

• 
  Hannah Parsonage (@TheatreTots_NE) reported 35 minutes ago from Sunderland Bridge, England

  @EXPATTERNS1 @SkyHelpTeam I am having the same problem...is it an outage in the area?

• 
  Bob Scott (@scotty8461) reported 42 minutes ago from Shiremoor, England

  @SkyHelpTeam good evening I am a skyq VIP customer I think I have mistakenly signed up to an HD TRIAL how can I cancel please

• 
  Alan_G_Shaw (@Alan_G_Shaw) reported 46 minutes ago from Washington, England

  @SkyHelpTeam morning, Sky Go not working on either Fire tablet. Tried to remove device however that doesn't seem to be available. Any ideas?

• 
  Mr James 📚 MCCT (@MrJamesCCC) reported 49 minutes ago from Wallsend, England

  @SkyHelpTeam Thanks, but none of the steps have worked as it drops out for a minute or two and then comes back on, usually before any diagnostic has been completed. It’s now also affecting my Sky Q box’s connectivity. Seems like a number of others are having the same problem.

• 
  Tommy (@tomcowey) reported 51 minutes ago from Walker Gate, England

  @stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.

• 
  🔴⚪🔴Grahame Smith🔴⚪🔴 (@Golden_Grahame) reported 52 minutes ago from Sunderland, England

  @safcftm2015 @SkySports Surely they arrange these things in full before the match day? I'm not totally sure why it never went ahead on sky, any ideas?

• 
  mackem gazza (@thedoctor_84) reported 55 minutes ago from Sunderland Bridge, England

  @SkyHelpTeam I messaged on Saturday about my tv signal being down. Coming and going. Thought it might have been the weather. It’s now Monday and it’s still the same. It’s cooler here today so can’t be the heat

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anthony Bealing (@anthony_bealing) reported 10 minutes ago

  @SkyHelpTeam are there any major outages in the SO50 area? Our internet is down and we are critical workers!!

• 
  Halz (@Jvhxl) reported 11 minutes ago

  @SkyHelpTeam Got a phone call twice from people saying they were representing SKY about my broadband, something about people trying to access my internet and that they'd shut my internet down. Are these genuine calls?

• 
  JC (@Blooz_Jay) reported 11 minutes ago

  @FilesToe @SkySports stupid ******* gimp

• 
  Philip Crosson (@philipcrosson) reported 14 minutes ago

  @SkyUK Great service from Sky - thanks. Q Box broke but replaced with no fuss within 24 hours. Fantastic service from everyone involved; even told couriers name in advance 👍

• 
  Arvind Kalia (@arvkalia) reported 16 minutes ago

  @TheKopHQ @SkySports Never in doubt

• 
  Red-Kanchelskis (@RedKanchelskis) reported 18 minutes ago

  @F2021Tee @SkySportsNews @SkySports Look pretty stupid now don’t you big mouth!

• 
  Col Upton (@ColUpton) reported 19 minutes ago

  @SkySports Can't say im suprised at all by all this panto bollox most the best boxers avoid eachother like the plague these days its lame as ****

• 
  Glasgow Rebel MC.🍀 (@glasmel) reported 19 minutes ago from Bishopbriggs, Scotland

  Fellow celts , i wanna fet game on TV and for as many celtic games as posibble who should i joing ? @ premiersports or @skysports.? Please help if you know whats best

• 
  𝕱𝔦𝔩𝔩 𝕴𝔫 𝕿𝔥𝔢 𝕭𝔩𝔞𝔫𝔨𝔰 (@F_1_T_13) reported 19 minutes ago

  @ColinBland78 @SkySports I am done sleeping on Joyce tbh. I think we're due an analysis on how he does it because it makes no sense. Every time he seems to cut down expectations.

• 
  Paradith (@AjParadith) reported 21 minutes ago

  @SkyHelpTeam tried to get info on pricing and "expert" Domesal advised he had to cancel my sports package in order to check the price??which he did is there a number to speak to an actual expert :( that isnt generic CS -I can't keep waiting on hold anymore - chat was a waste