Sky Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes SR5, SR3, DH4 and SR4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Washington, Wallsend, South Shields, Sunderland, Durham, Newcastle upon Tyne, Whitley Bay, North Shields, Gateshead, Peterlee, Boldon Colliery, Chester-le-Street and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Washington |
TV | |
| Wallsend |
TV | |
| South Shields |
TV | |
| Sunderland |
TV | |
| Durham |
Internet | |
| Wallsend |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Cat Walker
(@Cat_Walker1983) reported
from
Peterlee, England
@SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help
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Paul Naples-Hails
(@naps154) reported
from
Wallsend, England
@SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service
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MARK GLEAVE
(@MARKGLEAVE8892) reported
from
Sunderland Bridge, England
@SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Adding @skytv engineer to my CV My mam is self isolating for the 316th time & her tv has gone off, the sky adviser was worse than useless I’ve guided her over the phone & resolved the problem 🙌🏻🙌🏻 #selfisolatingproblem #jackofalltrades @SkyHelpTeam
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Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?
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Noy Namo Jr.
(@NoynamoJr) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam internet has been down for about 45 mins now. Rebooted the router and ensured all the connections are fine. Wondering if there’s a connection issue?
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Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?
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john bolam
(@johnbolam) reported
from
South Shields, England
@SkySports @Garyfooballnut this doesn't help either
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Paul Naples-Hails
(@naps154) reported
from
Wallsend, England
@SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬
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Rob
(@RobiR1972) reported
from
Walker Gate, England
@SkyHelpTeam problems connecting my Qbox when I have my Amazon echos on, have reset the connections but saying I may need a sky booster, but when echos are off the box connects, it’s starting to annoy me now, it’s been happening for a few days on and off now
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Gareth wall
(@waalli90) reported
from
North Gosforth, England
@SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?
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M Oxley
(@MOxley95730032) reported
from
Shiney Row, England
@SkySports Neebody gives a ****!
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stephen trotter
(@stephen26273) reported
from
Washington, England
Why do @SkySports always get boring **** has-been footballers in the studio? That villa player who always sticks up for bruce , forgot his name , so irrelevant #nufc @NUFC
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@SkySportsPL @SkySports Alan smith 1 of the worst pundits awful
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Simon Garrity
(@simon_garrity) reported
from
Gateshead, England
@nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good
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Rob
(@RobiR1972) reported
from
Walker Gate, England
@SkyHelpTeam is their a internet problem in Newcastle upon Tyne, mines not on today again
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Paul Donohoe
(@paul___donohoe) reported
from
Peterlee, England
@ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all
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JamesHunter
(@JamesLaurence_) reported
from
Gateshead, England
@SkyHelpTeam any update on the low fell connection outage? Thanks :)
-
Andrew Simpson
(@AgingBull73) reported
from
Bearpark, England
@talkSPORT Ok over 1000 fans surveyed, but where was survey taken and who did they support? Great unbiased survey. Source wasn't @SkySports was it?
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stephen trotter
(@stephen26273) reported
from
Washington, England
@SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Scuderi
(@JoeScuderi1) reported
@SkySports He didn’t square up at all. The Ref took no crap. 👍
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Kim Spencer
(@KimSpen43477918) reported
@SkyHelpTeam my broadband has been down for 2 hours! What’s the issue in CR0 area?
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Aaron Law
(@AaronLaw92) reported
@SkyHelpTeam or @bt_uk - if either of you can help me with my exit fees from a TalkTalk contract I will switch to you immediately. I need full fibre and only you 2 offer it at my address currently. I need to get away from TalkTalk ASAP.
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DPG Entertainment
(@DPGEnts) reported
@SkyHelpTeam is there an outage in W4? Signal has been patchy all morning and we now have no internet connectivity
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liamo
(@liamo35) reported
@Jik69 @SkyHelpTeam I’m having issues myself weeks I couldn’t it anymore so I switched providers
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@SkyHelpTeam any ideas on how long Sky broadband will be down for in Whyteleafe as I’m trying to run a taxi company from home and no one is able to get through #skybroadband
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Alex Kelly
(@plittler2009) reported
@SkyUK are you having issues in wirral? My Internet is usually rubbish with you guys but today is horrific!
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Erick Realpe Jaramillo
(@RealpeErick) reported
@SkyHelpTeam Any idea what happened to South London and is there a expected time to be back? Lastly, is there a way where I can see a report of the incident? Cheers
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MENACE
(@soundservuk) reported
@SkyHelpTeam My 85 year old mum (sky vip) has no broadband. My Sky app says status : warning. She has no idea what this means. Call an expert lines and customer services lines are closed?????
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Charlotte Dalton
(@dalton_charlie) reported
@SkyHelpTeam Hi Sky! By Broadband and phone line have just dropped out. Online it says Apple van is fine and to phone you but your phone line is saying it’s shut. Can you please help?