1. Home
  2. Companies
  3. Sky
  4. Sunderland
Sky

Sky outages and service status in Sunderland, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Sunderland, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and TV.
  • The most recent signal from this area was received Aug 20, 12:25 AM GMT+1.
  • 38% Internet (38%)
  • 27% Phone (27%)
  • 15% TV (15%)
  • 12% Wi-fi (12%)
  • 8% Total Blackout (8%)

The latest reports from users having issues in Sunderland come from postal codes SR6 and SR5 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Sunderland, Newcastle upon Tyne, North Shields, Gateshead, South Shields, Wallsend, and Chester-le-Street.

CityProblem TypeReport Time
Sunderland TV 21 hours ago
Newcastle upon Tyne Wi-fi 2 days ago
Newcastle upon Tyne Internet 2 days ago
North Shields Wi-fi 5 days ago
Newcastle upon Tyne Internet 6 days ago
Newcastle upon Tyne Phone 7 days ago

Nearby cities with recent reports

Newcastle upon Tyne

3 recent signals

2 days ago
North Shields

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • thedoctor_84
    mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am having signal problems. Am wondering if the current heatwave has anything to do with that or any known problems in Sunderland area

  • pearceswan
    David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam Do you know I freely feel quite annoyed I’ve been a sky customer for over 23 years, I have a sky HD plus box, I’m sure my subscriptions got to where you are now, you’re giving away loads of stuff for sky Q customers i.e. discovery plus what do we get your loyal cust.

  • chellehewison
    Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @SkyHelpTeam How does this work exactly? Especially given that I’ve been a loyal customer for the best part of 10 years and you took this matter out of my own hands!

  • ChrisNUFC4
    Chris (@ChrisNUFC4) reported from Newcastle upon Tyne, England

    @SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network

  • iramshaw
    Ian (@iramshaw) reported from Sacriston, England

    @primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.

  • JamesLaurence_
    JamesHunter (@JamesLaurence_) reported from Gateshead, England

    @SkyHelpTeam any update on the low fell connection outage? Thanks :)

  • simon_garrity
    Simon Garrity (@simon_garrity) reported from Gateshead, England

    @nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good

  • philwalton2
    philsy (@philwalton2) reported from Gateshead, England

    @SkySports He's seen enough, getting beat at home to Leeds!!! God help us!! #BRUCEOUTNOW

  • _katie_c
    Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England

    @SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!

  • SteveCoyne6
    LymphomaLad (@SteveCoyne6) reported from Longbenton, England

    @SkyHelpTeam could an engineer -hypothetically- move my dish to another wall of my house due to poor signal where it is?

  • WHG17
    Barry Cosgrave (@WHG17) reported from Whitley Bay, England

    @SkyHelpTeam I connect my sky Q box via ethernet. Sky box then says it's attached to SKY993CA Mini boxes work fine. But Sky Go doesn't. It says it can't find the box. I realise I'm not on the same network but I don't know the password for this created network. Please help.

  • Stevenkidd87
    Steve Kidd (@Stevenkidd87) reported from Sunderland, England

    @CanceloCuIture @SkySports My bad, I can’t see properly through these rose tinted glasses.

  • Alfresko3
    Alfresko (@Alfresko3) reported from Langley Park, England

    @SkyUK Sky is crap. Same adverts over and over and over zzzzź.

  • jaydug
    Jamie Douglas (@jaydug) reported from Wallsend, England

    Loving the coverage from @SkySports but have to say I think that was there worst production so far. Highlights just getting thrown in wherever and cameras not even catching the whole of the game . #thebbl

  • JLauder91
    Lauder. (@JLauder91) reported from South Shields, England

    Your pundits are ******* clowns, **** off @SkySports

  • Chubfubbler
    Dean Lamb (@Chubfubbler) reported from Washington, England

    @SkySports That hand on the desk thing is irritating as **** like!

  • paul___donohoe
    Paul Donohoe (@paul___donohoe) reported from Peterlee, England

    @ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all

  • KrissNufc83
    Kriss (@KrissNufc83) reported from South Shields, England

    @SkyHelpTeam Hi, is there N issue with broadband in the north east? My internet has been down for over an hour

  • johnbolam
    john bolam (@johnbolam) reported from South Shields, England

    @SkySports @Garyfooballnut this doesn't help either

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Twinny421
    Twinny42 (@Twinny421) reported

    @SkyHelpTeam We know you are a very professional company who would never cheaply answer our queries with pathetic little automated messages as opposed to having to speak with "customer service representatives" who are clearly from other planets and have never heard of English ;)

  • robhall372
    Rob (@robhall372) reported

    @SkySports Biggest fraud in football in my opinion. He won't last a season. Players will want to leave. Never seen a city side so poor in defence and midfield. Harland had no service.

  • Nshieldsmag24
    Kristian (@Nshieldsmag24) reported

    @Stewie_Pearce @TheClubLiveTw @SkySports I’d be worried why I was too much of a bad actor to even get a long term eastenders gig.

  • 85MarkAnthony
    Mark Anthony (@85MarkAnthony) reported

    @TheClubLiveTw @SkySports McKola is the worst

  • FeckOffFlouncer
    FooFlouncers (@FeckOffFlouncer) reported

    Nice to see that I can’t watch the @CambridgeUtdFC opening game, which is clearly going well, as @SkySports streaming is buggered from minute one. Premium service my arse

  • stevenjh1821
    Stevie (@stevenjh1821) reported

    Hi @virginmedia so after a few years with yous it's time to say bye. Rang yesterday about my contract and it was going to jump from £86 to £161. After speaking to someone else they got it to £86.50. A new customer gets a better deal. Looks like I'm going to @SkyUK

  • stevenkyle_sg
    Steven Gallagher (@stevenkyle_sg) reported

    What a joke today from @SkyHelpTeam and @WeAreOpenreach you should be ashamed utter joke of a service

  • blueinjil
    Chelsea Gospel (@blueinjil) reported

    @Blue_Footy @SkySports Those stingy mfs will never pay up.

  • shymon99
    simon foster (@shymon99) reported

    @skyuk Wow your customer service is now appalling..... How do I make a compliant... Including complaining about the cancellation team

  • CPaul089
    Paul C (@CPaul089) reported

    @ArsenalRadar Blitz at @SkySports just talks ****. Under pressure to sell my ***. We didn't get him but we literally tried throw a fortune to get Vini jr... why do people believe this ****? We are comfortably ok with financial rules even if we do spend some more.