Sky Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes SR4 and SR5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Gateshead, Sunderland, Newcastle upon Tyne, South Shields, Durham, Wallsend, North Shields, Blakelaw and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
TV | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Alan 🧜🏻♂️ itsabrickthing 🧚🏻♂️
(@itsabrickthing) reported
from
Newcastle upon Tyne, England
@denzilOshamen @SkyHelpTeam 2/2 I demanded to speak to a manager. After 15 mins of being told I would get the same answer from a manager, agent went away then came back and told me that they “have found a way to give me the router for free” Sky’s customer service has worsened since I joined 5 years ago.
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HiddenDragon1979
(@WickedestWoods) reported
from
Longbenton, England
@SkyHelpTeam Disappointed (actually disgusted) to see that 75% loss of broadband service for over a month results in a goodwill gesture of £14 and that’s it. Let’s ignore the fact that I had to ring you 6 times and be fed various stories from your call operators.
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Richard Payne
(@NuttyRichie) reported
from
South Shields, England
@MrChrisWynn @Simon21ne @virginmedia @nowtvhelp @SkyHelpTeam I managed one week before cancelling! Sky says I have so many devices that it’s slowing the hub down, in 2019 that’s piss poor
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Alan 🧜🏻♂️ itsabrickthing 🧚🏻♂️
(@itsabrickthing) reported
from
Newcastle upon Tyne, England
@denzilOshamen @SkyHelpTeam Yeah don’t do it! Stick to your guns, you shouldn’t have to pay to fix their service. As soon as the agent said my router was out of warranty and I wasn’t in contract I knew what he was planning 😡 Also his initial “solution” was for me to leave and find another provider! #wtf
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Paul Wilson
(@PaulWiywill) reported
from
Walker Gate, England
@SkySportsPL @SkySports Load of fk8ng shit nothing wrong with tackle you biased bunch of cheats
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Sam Hicks
(@candylion5) reported
from
Whitley Bay, England
@SkyHelpTeam @Ofcom @BBCWatchdog Every time you hide our tweets under a PM with the offer of assistance we just reach the same conclusion - you don’t know when we will have internet and phone, refuse to push @WeAreOpenreach to actually do anything, meanwhile Openreach aren’t even trying to fix the problem.
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pipkins
(@fredspoon) reported
from
Chester-le-Street, England
@itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.
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Philip Robinson
(@flipflops1982) reported
from
Shiremoor, England
@bluther123 @SkySports @sky @SkySportsDarts @RobCross180 @KimHuybrechts Woeful! Hopefully he’ll put his head down and try harder next year
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Andy Hills
(@drandyhills) reported
from
Dunston, England
@Rog1Ben @Levi_Bowden74 @SkySportsPL @SkySports Haven’t seen footage. If facing wrong way then definitely dislocated and almost certainly tib fib fracture too. Poor guy.
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LeeTheMag
(@LeeTheMag) reported
from
Whickham, England
@skysports giving a big **** you to @wwe and not showing smack down live tonight
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Dr Peter Hoare ⌬
(@PHoare1963) reported
from
Sacriston, England
@BenjaminDBarker @Ravens @Saints @SkySportsNFL @SkySports As long as it isn’t the New England Cheaters, I frankly don’t give a damn! Neither of my teams have made the playoffs (again🙄). #GoFins #GoBroncos
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John-Paul Stephenson
(@Renegadeangel5) reported
from
Walker Gate, England
The hardest thing about dealing with my mum’s estate has been cancelling @SkyHelpTeam They play games to wear you down by passing you to a different team, wasting your time and money.
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Sam Hicks
(@candylion5) reported
from
Whitley Bay, England
@SkyHelpTeam @SkyUK @WeAreOpenreach @Ofcom No, you won’t help. We’ll keep this public until the problem is solved (which it won’t be)
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Moira
(@topazzz9) reported
from
Newcastle upon Tyne, England
Thank you to 2 members of @SkyUK the other week who had a promotional stand inside Newcastle’s Eldon 🔲. Your help and plastic carriers were a godsend, as the paper bags @BootsUK are using fell apart just feet from the shop. I’m sure they’re very green, but far too flimsy!
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Richard Payne
(@NuttyRichie) reported
from
South Shields, England
@skyhelpteam @nowtvhelp Your 1471 service is terrible! I’d rather the date first like Monday 2nd January at 7:15pm rather than telnumber:year:month:day:time and the voice is so slow
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful
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BRI-SAFC
(@safcking) reported
from
Houghton-Le-Spring, England
@SkyHelpTeam please help me I’ve tried ringing but am getting nothing ffs
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jonny ward
(@wardy22589) reported
from
Longbenton, England
Hi @SkySports will you be refunding some of my sky subscription as you are not providing a full service at the moment during the #NUFC game
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@SkyHelpTeam There’s been no update on the my service page since 7pm yesterday.
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#PiST #CGG #POTW 🌈 #SAFC
(@thenight_worker) reported
from
Sunderland Bridge, England
Oh no... @SkyUK has gone down #ThunderStorms now happening over #Sunderland
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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rachel
(@rachelcjack) reported
@SkyHelpTeam is there an issue with sky broadband in the WR10 area??? The checker says no....but the internet coming into my house says different
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Ian Davies
(@iandavies_) reported
@SkyHelpTeam Im stuck in a contract for ages with a router that is ****, sky boxes that can’t connect consistently when they are about 3m away in direct line of sight, it’s a shambles, call support and they tell me it’s fine. Such a waste of money for what you provide
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Graeme Banyard
(@gpbanyard) reported
@Jamie_Hudson_ @SkySportsPL @SkySports Fair enough....but then what if Newcastle hadn’t scored, West Ham then go straight up other end and Dawson who is the player about to be sent off then scores a goal?!?! So 1-0 West Ham but then down to 10 men?
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Audit
(@AUD1T0R) reported
@SkyHelpTeam Hi, are there known problems with Sky Go app on PS4? app logged me out to update , now I can’t log back in it’s saying my username and password are incorrect and they’re blatantly not.
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Miller
(@OJxMiller) reported
@gpbanyard @SkySportsPL @SkySports Yeah he would get sent off and the goal would stand i think, im not 100% sure on that one, probably never happened before
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GH
(@ewohegroeg) reported
That's probably the worst half time analysis I've ever seen/heard @SkySports. #NEWWHU
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Nat Edwards 🦋
(@NDE2003) reported
@SkyHelpTeam the F1 channel is saying no satellite signal but I have all other channels and test show all satellite signal is good. Please help!!
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Tom Perry
(@Tomp29193) reported
@SkyHelpTeam Having yet more issues with my sky box ... watching tele and it just goes blank right in the middle of the football. How many more problems before I can leave my contract early because of such an AWFUL service. Seems at least once a month I'm having to write in.
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Paul Clayton.
(@Claytoncast) reported
@SkyHelpTeam Yes - same box and Richard - doesn't work.
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jassir 🛰
(@PuliCFC) reported
@SkySports Cr7 Official Goals. -343 Penalties -214 open net tapins -24 deflected Goals and Goalkeeper errors. - 163 easy finishes -36 Header tapins. Not goals in my book. -Freekicks, Solo dribble goals, outside the box goals, Hard finishes, non tapins : 67. Congrats on 67 goals Penaldo.