Sky Outage Report in Sunderland, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sunderland come from postal codes SR5, SR3, DH4 and SR4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (50%)
-
TV (28%)
-
Wi-fi (12%)
-
Total Blackout (6%)
-
Phone (2%)
-
E-mail (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: South Shields, Sunderland, Durham, Wallsend, Newcastle upon Tyne, Whitley Bay, North Shields, Gateshead, Washington, Peterlee, Boldon Colliery, Chester-le-Street and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 South Shields |
TV | |
| Sunderland |
TV | |
| Durham |
Internet | |
| Wallsend |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
-
ً
(@iEddsyy) reported
from
Durham, England
@ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf
-
John-Paul Stephenson
(@Renegadeangel5) reported
from
Walker Gate, England
The hardest thing about dealing with my mum’s estate has been cancelling @SkyHelpTeam They play games to wear you down by passing you to a different team, wasting your time and money.
-
LeeTheMag
(@LeeTheMag) reported
from
Whickham, England
@skysports giving a big **** you to @wwe and not showing smack down live tonight
-
Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful
-
shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam how can I get a call back from customer service. Every time I call there’s a 20+ min wait
-
mackem gazza
(@thedoctor_84) reported
from
Sunderland Bridge, England
@SkyHelpTeam am wondering if there is any problems with internet connections in Sunderland. I’ve tried resetting my hub 3 times and still no luck
-
joseph mains
(@mainsey8) reported
from
Washington, England
Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later
-
Allan Williams™
(@iamAfrosamurai) reported
from
Newcastle upon Tyne, England
Whoever is doing the sound on the @SkySportsF1 Testing: Story So Far program needs to sort the levels out, seriously. Two days now of very Testing audio.... Lip syncing out too, mics not working. Unless it's a work experiencer, then I'm afraid they're fired! #SkyF1 @SkyHelpTeam
-
Wez
(@W3z) reported
from
Sunderland Bridge, England
@SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.
-
Moira
(@topazzz9) reported
from
Newcastle upon Tyne, England
Thank you to 2 members of @SkyUK the other week who had a promotional stand inside Newcastle’s Eldon 🔲. Your help and plastic carriers were a godsend, as the paper bags @BootsUK are using fell apart just feet from the shop. I’m sure they’re very green, but far too flimsy!
-
Daniel Sleeth
(@danielsleeth) reported
from
Dunston, England
@SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately
-
Darren Short
(@daz26172) reported
from
Sunderland, England
@SkySports Against all of the money they have made & the whole picture of the situation everyone is in...... they need to get a grip on reality this type of media is what feeds the negativity in the world of football. Never mind what you might loose be grateful for what you have
-
Ellis
(@EllisLandreth1) reported
from
Sunderland Bridge, England
@SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason
-
OfficialMickTee
(@Tullic) reported
from
Chester-le-Street, England
@SkyHelpTeam is there another problem with Sky emails. Cant access it with password!
-
Alan
(@alsandal39) reported
from
Whickham, England
@SkyHelpTeam I have already signed in to see what is offered, I am being offered BT sport at an extra £25 per month on top of the £28 I already pay for Sky Sports as a thanks for being a customer for nearly 15 years whereas a new sports customer gets them both for £35 per month
-
Dr Peter Hoare ⌬
(@PHoare1963) reported
from
Sacriston, England
@BenjaminDBarker @Ravens @Saints @SkySportsNFL @SkySports As long as it isn’t the New England Cheaters, I frankly don’t give a damn! Neither of my teams have made the playoffs (again🙄). #GoFins #GoBroncos
-
Veterans Response CIC
(@VeteransR) reported
from
Sacriston, England
@SkySports As a sky customer are you refunding the sky sports fee to your customers as the main reason I subscribe is for football there for the contract is now nil & void 🤔
-
Allan Williams™
(@iamAfrosamurai) reported
from
Newcastle upon Tyne, England
I'm sure @Eurosport_UK is the most useless channel going. Recorded @dakar highlights only for it to record the overrunning Snooker. So, download the highlights program on my @SkyHelpTeam Q box, only for it to be the same overrunning Snooker program. Its ridiculous really, #cancel
-
shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam To cancel so online chat isn’t available
-
Philip Robinson
(@flipflops1982) reported
from
Shiremoor, England
@bluther123 @SkySports @sky @SkySportsDarts @RobCross180 @KimHuybrechts Woeful! Hopefully he’ll put his head down and try harder next year
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Lucy Taylor
(@Lucyloo_94) reported
@SkyUK @skyatlantic 5 part drama about the pandemic? What ********? How damn insensitive. WE ARE STILL LIVING IT. WE DO NOT NEED TO WATCH IT. This has to be some sick joke. What ********?! Not ok.
-
Andy Crooks
(@Andyrc91) reported
@SkyHelpTeam But why would there be an issue taking the balance if there is money always in the bank account
-
حسنین
(@realhusnayn) reported
@SkySports He can disrespect Khabib's parents, wife, team, country, religion but when Khabib just point out facts then it's "disrespectful"? **** you hypocrite and your little ******** retarded asskissers
-
Mike Jones
(@mjonesuk) reported
@SkyHelpTeam Hi, is there a problem with the website? Trying to look at changing my package and just keep getting "sorry, we're having technical difficulties. Unfortunately we haven't been able to process your order". Have tried different browsers, devices etc.
-
robokun87
(@robokun87) reported
@JohnnyMaine3 @MoCap786 @SkySports LOL check this idiot clutching at straws to make me look bad.
-
4 The Arsenal
(@4TheArsenal_) reported
Had some bad service in my time but @skytv @SkyHelpTeam Is up there with the worst customer service I've ever used.
-
Ed S
(@iMiMiMx) reported
@Rammspanghoul @SkyHelpTeam I seem to be seeing the same - the Mux is 11126.5V, Channel 4 HD and 4seven. There are bursts of 'continuity errors', which means part of the video stream is going missing.
-
Gary
(@scott4_g) reported
@bazspur6 @SkySports Why!! They are crap and he’s not a bad manager!! The way that club is run is the problem and useless overpaid signings they get!!
-
arvind love
(@arvindl0007) reported
@SkyHelpTeam How are they fixing TV problems if they cannot go in? Install sky? Can you clarify what you mean by that? This is all they had to do for me, install a dish, and they could not. You are trying very hard on your brain to cover the engineers ****. Hope you don't end up a haemorage
-
Ross Labdon
(@Labs_Habs) reported
@SkyHelpTeam It's the broadband that is the issue not the app. All mobiles are on 4g. According to your site it is a local issue. So not a lot you can do. Just a shame that we have experienced it twice in a short space of time. And the frustration is compounded with the situation.