Sky Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes DH4 and SR4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, North Shields, Gateshead, Wallsend, South Shields, Chester-le-Street, Durham and Boldon Colliery.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| North Shields |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@SkyHelpTeam Thanks, but none of the steps have worked as it drops out for a minute or two and then comes back on, usually before any diagnostic has been completed. It’s now also affecting my Sky Q box’s connectivity. Seems like a number of others are having the same problem.
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Tommy
(@tomcowey) reported
from
Walker Gate, England
@stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.
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Bob Scott
(@scotty8461) reported
from
Shiremoor, England
@SkyHelpTeam good evening I am a skyq VIP customer I think I have mistakenly signed up to an HD TRIAL how can I cancel please
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Trid
(@TrevorRidley) reported
from
Sunderland, England
@Designer_Ross @SkyHelpTeam My contract ends next month and I’m done with them. It’s been terrible
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rob potts
(@BlueboyPotts) reported
from
Seaham, England
@ianbohensbeta @SkyHelpTeam we have now had sky broadband since last February..and have not had one interruption to the service...much better than bt...
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@SkyHelpTeam I’ve managed to sort the problem out
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Katie Charles 🖤🤍
(@_katie_c) reported
from
Washington, England
@SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”
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LymphomaLad
(@SteveCoyne6) reported
from
Longbenton, England
@SkyHelpTeam Hi..My Sky Talk landline is down due to a problem in my area. Have you got any idea when will this be resolved?
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Hannah Parsonage
(@TheatreTots_NE) reported
from
Sunderland Bridge, England
@EXPATTERNS1 @SkyHelpTeam I am having the same problem...is it an outage in the area?
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Chris
(@ChrisNUFC4) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network
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Lee Hughes
(@LeeJarraHackle) reported
from
South Shields, England
@SkySports work with the Mp and help small businesses #lies #greed Shame on you all
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Trid
(@TrevorRidley) reported
from
Whitley Bay, England
@Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently
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Mandy Rowntree
(@MandyRowntree) reported
from
Washington, England
@SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night
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Alan_G_Shaw
(@Alan_G_Shaw) reported
from
Washington, England
@SkyHelpTeam morning, Sky Go not working on either Fire tablet. Tried to remove device however that doesn't seem to be available. Any ideas?
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@SkyHelpTeam Yes all the devices that are connected to it are having issues
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Rickers
(@RICKERSRG) reported
from
South Shields, England
What's happened to the SkySports boxing coverage? Presentation is nearly as bad as BT Sport now. Lazy ******* aren't even at the fight. Probably being petty towards Hearn and Joshua seen as its his last fight on SkySports
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
What a lovely woman at @SkyHelpTeam #valueteam on the phone today . Very pleasant and kept me as a customer . Give that woman a pay rise 👍 📺
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🔴⚪🔴Grahame Smith🔴⚪🔴
(@Golden_Grahame) reported
from
Sunderland, England
@safcftm2015 @SkySports Surely they arrange these things in full before the match day? I'm not totally sure why it never went ahead on sky, any ideas?
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James 🇬🇧
(@Jamiefozz92) reported
from
Dunston, England
I have no idea who this speed kid is. But can you imagine in the early 2000’s giving a tit like that air time. He’d be shunned. Never seen again. It’s utterly embarrassing that @SkyFootball are giving him airtime. Even after insulting Man United greats!! #skysports
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chloe Marie WD
(@ChloeWD38) reported
@SkyHelpTeam Hello, I’ve cancelled my contract and already swapped numbers with new network. I’ve received confirmation from sky my account is closed, I’ve requested pre paid package to return device and nothing, I can’t get through to anyone without having to wait 35 minutes.
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Stephen Harte
(@sjharte) reported
Trying to cancel @SkyUK. Online they tell you to give notice but not how to. Doesn’t seem to be a way of doing it online. A phone number takes quite some searching and then the wait time is over 30 mins. They appear ti think they can prevent cancellation by making it hard.
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John Taylor
(@johntdentist) reported
Hi @SkyHelpTeam . My sister in law has no mobile/text service in Leyburn, North Yorkshire. According to her researches there has been phone mast work in her area in last 24 hours but all should now be sorted. Can you comment?? 🤔
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mr comer
(@mcspicay) reported
@scottishchicp @SkyHelpTeam mine keeps going in and out. it’s being really slow as well but it says their is no issues in my area
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WilsonsVapes.com
(@wilsonsvapes) reported
@SkyHelpTeam my broadband is down due to a external issue (outside my control) so this sky glass tv is useless until repaired. I’m been told I can’t have a credit against my tv bill even though I can’t use it as your internet doesn’t work. 👏🏻👏🏻👏🏻👏🏻10/10 for customer Service.
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Stephen Harte
(@sjharte) reported
@SkyHelpTeam Can you please count this as an official complaint for poor service? For sky to make cancellation much more difficult than signing up in the first place is bad faith.
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Matt
(@MattLangleyEN5) reported
@SkyHelpTeam Truly awful service. Why is that @SkyHelpTeam cannot contact customers, when other huge companies do? We’ll call tomorrow to cancel our Broadband, TV and mobiles. Perhaps another company will treat us better. All the best.
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Chris 🇬🇧🤝🇨🇦🤝🇺🇸🤝🇺🇦
(@Chris06038718) reported
@SkyUK What if I'm a current sky customer with Q box? And I want to change to Sky Glass?
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alex
(@JustOswaId) reported
@SkyUK Just completed a military move that wasn’t our choice but no we have to pay out £238 to BT bc you didn’t tell them we had moved and didn’t cancel our contract!! livid.
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TamRogicBalon-Dor
(@PJOConroy) reported
@steveperry67 @aboutceltic @SkySports He does absolutely zero things better than starfelt. Zero, hence why he doesn't play. I fully respect your opinion, we all have them but I think it's a pretty wild take and in minority. If Welsh is good enough to even be an spfl player for us never mind Europe we're in trouble