Sky Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes SR5, SR3, DH4 and SR4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Whitley Bay, Sunderland, Durham, Newcastle upon Tyne, North Shields, South Shields, Gateshead, Washington, Peterlee, Boldon Colliery, Chester-le-Street, Seaham and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Whitley Bay |
TV | |
| Sunderland |
Internet | |
| Durham |
TV | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| North Shields |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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BRI-SAFC
(@safcking) reported
from
Houghton-Le-Spring, England
@SkyHelpTeam please help me I’ve tried ringing but am getting nothing ffs
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@SkyHelpTeam There’s been no update on the my service page since 7pm yesterday.
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Philip Robinson
(@flipflops1982) reported
from
Shiremoor, England
@bluther123 @SkySports @sky @SkySportsDarts @RobCross180 @KimHuybrechts Woeful! Hopefully he’ll put his head down and try harder next year
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#PiST #CGG #POTW 🌈 #SAFC
(@thenight_worker) reported
from
Sunderland Bridge, England
Oh no... @SkyUK has gone down #ThunderStorms now happening over #Sunderland
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L i a m
(@LiamDson) reported
from
Newcastle upon Tyne, England
@_GJesus9 @mymatehaydn @SkySportsPL @SkySports Have a day off Lacelles arm brushed Kane and he fell over like a bag of shit , about time VAR came in stop shit like that going against teams.
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des
(@dereknichols1) reported
from
Wheatley Hill, England
@SkySports can someone tell this idiot commentating on the @Boro match what time it is.. he’s calling for added time at 75 mins ffs😂
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Richard Payne
(@NuttyRichie) reported
from
South Shields, England
@MrChrisWynn @Simon21ne @virginmedia @nowtvhelp @SkyHelpTeam I managed one week before cancelling! Sky says I have so many devices that it’s slowing the hub down, in 2019 that’s piss poor
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful
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Andy Hills
(@drandyhills) reported
from
Dunston, England
@Rog1Ben @Levi_Bowden74 @SkySportsPL @SkySports Haven’t seen footage. If facing wrong way then definitely dislocated and almost certainly tib fib fracture too. Poor guy.
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HiddenDragon1979
(@WickedestWoods) reported
from
Longbenton, England
@SkyHelpTeam Disappointed (actually disgusted) to see that 75% loss of broadband service for over a month results in a goodwill gesture of £14 and that’s it. Let’s ignore the fact that I had to ring you 6 times and be fed various stories from your call operators.
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pipkins
(@fredspoon) reported
from
Chester-le-Street, England
@itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.
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jonny ward
(@wardy22589) reported
from
Longbenton, England
Hi @SkySports will you be refunding some of my sky subscription as you are not providing a full service at the moment during the #NUFC game
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Moira
(@topazzz9) reported
from
Newcastle upon Tyne, England
Thank you to 2 members of @SkyUK the other week who had a promotional stand inside Newcastle’s Eldon 🔲. Your help and plastic carriers were a godsend, as the paper bags @BootsUK are using fell apart just feet from the shop. I’m sure they’re very green, but far too flimsy!
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Sam Hicks
(@candylion5) reported
from
Whitley Bay, England
@SkyHelpTeam @Ofcom @BBCWatchdog Every time you hide our tweets under a PM with the offer of assistance we just reach the same conclusion - you don’t know when we will have internet and phone, refuse to push @WeAreOpenreach to actually do anything, meanwhile Openreach aren’t even trying to fix the problem.
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Sam Hicks
(@candylion5) reported
from
Whitley Bay, England
@SkyHelpTeam @SkyUK @WeAreOpenreach @Ofcom No, you won’t help. We’ll keep this public until the problem is solved (which it won’t be)
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Richard Payne
(@NuttyRichie) reported
from
South Shields, England
@skyhelpteam @nowtvhelp Your 1471 service is terrible! I’d rather the date first like Monday 2nd January at 7:15pm rather than telnumber:year:month:day:time and the voice is so slow
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Alan 🧜🏻♂️ itsabrickthing 🧚🏻♂️
(@itsabrickthing) reported
from
Newcastle upon Tyne, England
@denzilOshamen @SkyHelpTeam Yeah don’t do it! Stick to your guns, you shouldn’t have to pay to fix their service. As soon as the agent said my router was out of warranty and I wasn’t in contract I knew what he was planning 😡 Also his initial “solution” was for me to leave and find another provider! #wtf
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John-Paul Stephenson
(@Renegadeangel5) reported
from
Walker Gate, England
The hardest thing about dealing with my mum’s estate has been cancelling @SkyHelpTeam They play games to wear you down by passing you to a different team, wasting your time and money.
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Alan 🧜🏻♂️ itsabrickthing 🧚🏻♂️
(@itsabrickthing) reported
from
Newcastle upon Tyne, England
@denzilOshamen @SkyHelpTeam 2/2 I demanded to speak to a manager. After 15 mins of being told I would get the same answer from a manager, agent went away then came back and told me that they “have found a way to give me the router for free” Sky’s customer service has worsened since I joined 5 years ago.
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Paul Wilson
(@PaulWiywill) reported
from
Walker Gate, England
@SkySportsPL @SkySports Load of fk8ng shit nothing wrong with tackle you biased bunch of cheats
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Perkins
(@LisaPer90492374) reported
@SkyHelpTeam zero signal now for an hour .. not intermittent just completely out
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shelleyyy ⭐️
(@SBC_shoequeen) reported
@SkyHelpTeam Thank you, I’m back home now and currently relying on BT wifi which is working but daughter still with no data use and no calls so I hope the issues are fixed soon
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Jagvir
(@JagvirGill_) reported
This is terrible. One time I need mobile data you are down @SkyHelpTeam
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James Coningsby
(@JConingsby) reported
@SkyHelpTeam no service not even Wi-Fi calling available
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Carly Dwyer
(@carlyjdwyer) reported
@skyhelpteam all 5 of our family mobiles have no service. When will this be resolved? We need to contact the children
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stevenrodol1968
(@stevenrodol1968) reported
@skyuk @SkyHelpTeam sky mobile network down in Watford north london for the past hour Grrrr!
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Tara
(@Tara47021663) reported
@SkyUK broadband keeps cutting off all the time, technical are no help & to top it off iv no signal on my mobile now and that’s not even sky broadband what’s going on sky !
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Unbiased takes era👌
(@alexkutd) reported
Anyone else on Sky ( @SkyHelpTeam ) mobile got no service anywhere? I usually have 4 bars at home but have no service
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Adrian
(@adg273) reported
@SkyHelpTeam you say some customers are experiencing intermittent issues. I’ve got absolutely nothing for over an hour. This still part of the same issue?
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Fivejays
(@Fivejays1) reported
@SkyHelpTeam Not good Sky, no service again and this is not the first time. I know you are aware of the issues but it is not good in this day and age when a lot of people just use a mobile and are cut off for extended periods of time. What if there was a family emergency!!