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Sky outages and service status in Sunderland, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Apr 12, 10:39 AM GMT+1.
  • 60% Internet (60%)
  • 20% TV (20%)
  • 10% Wi-fi (10%)
  • 5% Total Blackout (5%)
  • 5% Phone (5%)

The latest reports from users having issues in Sunderland come from postal codes SR5 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 13: Problems at Sky

Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, North Shields, Gateshead, Chester-le-Street, South Shields, and Durham.

CityProblem TypeReport Time
Newcastle upon Tyne Total Blackout 1 day ago
Sunderland Internet 2 days ago
North Shields Internet 7 days ago
Newcastle upon Tyne Phone 10 days ago
Gateshead TV 12 days ago
Newcastle upon Tyne Internet 14 days ago

Nearby cities with recent reports

Newcastle upon Tyne

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • RobiR1972
    Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam is their a internet problem in Newcastle upon Tyne, mines not on today again

  • slapnuts316
    Slappy (@slapnuts316) reported from Washington, England

    @SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.

  • stephen26273
    stephen trotter (@stephen26273) reported from Washington, England

    Why do @SkySports always get boring **** has-been footballers in the studio? That villa player who always sticks up for bruce , forgot his name , so irrelevant #nufc @NUFC

  • DarrenReeve7
    Darren Reeve (@DarrenReeve7) reported from Sherburn Hill, England

    Are you having problems with UHD @SkySports ???

  • headcoverlova
    Paul Frampton (@headcoverlova) reported from Bearpark, England

    @SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.

  • beatts_70safc
    Steve Beattie (@beatts_70safc) reported from Little Lumley, England

    @77jonnytabs @SkySports They are playing better under Johnson, but as I said awful league

  • lcdB0Xing
    Chris (@lcdB0Xing) reported from Gateshead, England

    Some softcock just been on skysports saying liverpool should go easy on villa’s youngsters. Give over with that crap

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah

  • EnterpriseMeryl
    Meryl Levington (@EnterpriseMeryl) reported from Durham, England

    @SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?

  • RobiR1972
    Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam are their problems in the Newcastle upon Tyne area today, no telly, no broadband

  • pauljacques83
    Paul Jacques (@pauljacques83) reported from Sunderland Bridge, England

    The update to the @SkySports app is ****

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.

  • ScooterRiderFMX
    🏳️‍🌈 #ImArnieWhoAreYou? 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?

  • naps154
    Paul Naples-Hails (@naps154) reported from Wallsend, England

    @SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬

  • JLauder91
    Lauder. (@JLauder91) reported from South Shields, England

    Your pundits are ******* clowns, **** off @SkySports

  • jaydug
    Jamie Douglas (@jaydug) reported from Wallsend, England

    Loving the coverage from @SkySports but have to say I think that was there worst production so far. Highlights just getting thrown in wherever and cameras not even catching the whole of the game . #thebbl

  • KJS97_
    Kel (@KJS97_) reported from Longbenton, England

    @SkyUK internet been down since midday yesterday 👍🏼👍🏼👍🏼

  • chellehewison
    Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @SkyHelpTeam The number of times since that I’ve had members of your sales team contact me trying to get me to stay as well is ridiculous. Each time I’ve had to tell them it’s because you don’t service my new area and then you hit me with a near £100 termination charge!

  • gre3ny6
    John Green Jr (@gre3ny6) reported from Washington, England

    @SkyHelpTeam why can’t I forward spam text messages to 7726 like you can with every other network ?

  • MandyRowntree
    Mandy Rowntree (@MandyRowntree) reported from Washington, England

    @SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Paul_da_Rita
    Paul da Rita (@Paul_da_Rita) reported

    @bob__spurs Even when presented by the clear facts by his @SkySports co-comms he wouldn’t admit he was wrong! Unbelievable! Definitely time to cancel that Sky subscription

  • Homieyido
    Daniel homans (@Homieyido) reported

    @Mrjamieohara1 Jamie please call out these refs on sky. They are ridiculously biased now. Yeah we’re **** we get that but today’s performance was horrible . That lump upfront for Sunderland should have had about 4 yellows today.. also remind your mob @SkySports to not have don Goodman on again

  • TkTk18tk1
    Tk (@TkTk18tk1) reported

    @ForFarkesSakeV2 @SkySports Never in my life have I replied to the question "who do you support?" And people think my reply of "united" is anything other than Manchester United! All other uniteds are just irrelevant!

  • gowdavy
    Gow Davy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gowdavy) reported from Lesmahagow, Scotland

    @SkySports You fall over yourself to apologise if Bob Macintyre says ****. Yet you ignore thousands of Rangers singing about **** the pope or being up to their knees in ****** blood

  • GBigDawg45
    GoonerGray (@GBigDawg45) reported

    @SkySports Embarrassing skysport really has gone down hill since having youtubers on their channel..really can't take them serious now..to give airtime to this ****. Would never be Tnt sports

  • AbamiBoy
    THANK YOU KAI ❤️ (@AbamiBoy) reported

    @SkySports Damn it Sky sports! Are you really this desperate for engagement? We’re out here interviewing fans for becoming memes now ?

  • EkitikeLFC
    HateEngagementFarmers (@EkitikeLFC) reported

    @SkySports Of course you ***** did an interview with him. Giving everybody and anybody fame because of stupid viral ****. Dumb ***** everywhere. World needs gutting, sort your ******* standards out sky

  • kudzi2110
    Izduk (@kudzi2110) reported

    @SkySports I’ve seen some **** in my time but this is madness. Sky knew this guy before yesterday and were part of this nonsense to try and hype up the upcoming fixture because why else would he take the bottle to a Chelsea game

  • f1lover75
    Evonne O (@f1lover75) reported

    @stuafc71 @SkySports Report Sky to @Ofcom as this shouldn't be part of football whatever you support.

  • JA606Gooner
    SonOfGunnersaurus (@JA606Gooner) reported

    @SkySports This is why people use firesticks and support free streaming services. You are now catering to the lowest form of so called “banter”