Sky Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes SR5, SR3, DH4 and SR4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Whitley Bay, Sunderland, Durham, Newcastle upon Tyne, North Shields, South Shields, Gateshead, Washington, Peterlee, Boldon Colliery, Chester-le-Street, Seaham and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| TV | ||
| Internet | ||
| Total Blackout | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@SkySportsPL @SkySports Alan smith 1 of the worst pundits awful
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Adding @skytv engineer to my CV My mam is self isolating for the 316th time & her tv has gone off, the sky adviser was worse than useless I’ve guided her over the phone & resolved the problem 🙌🏻🙌🏻 #selfisolatingproblem #jackofalltrades @SkyHelpTeam
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M Oxley
(@MOxley95730032) reported
from
Shiney Row, England
@SkySports Neebody gives a ****!
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Alan T
(@MrTeaPot1986) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam All good this end, hope it’s all well at yours and that’s not a problem. Just thought I’d let you know incase it wasn’t flagged up anywhere. Take care
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Noy Namo Jr.
(@NoynamoJr) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam internet has been down for about 45 mins now. Rebooted the router and ensured all the connections are fine. Wondering if there’s a connection issue?
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MARK GLEAVE
(@MARKGLEAVE8892) reported
from
Sunderland Bridge, England
@SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment
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Gareth wall
(@waalli90) reported
from
North Gosforth, England
@SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?
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Chris Parkin
(@Chris_p18) reported
from
Gateshead, England
@TristynClark4 @SkySports That's it... believe the big sam myths again. No, they weren't down and out when he took over
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Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?
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Rob
(@RobiR1972) reported
from
Walker Gate, England
@SkyHelpTeam problems connecting my Qbox when I have my Amazon echos on, have reset the connections but saying I may need a sky booster, but when echos are off the box connects, it’s starting to annoy me now, it’s been happening for a few days on and off now
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Rob
(@RobiR1972) reported
from
Walker Gate, England
@SkyHelpTeam are their problems in the Newcastle upon Tyne area today, no telly, no broadband
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Chris Parkin
(@Chris_p18) reported
from
Gateshead, England
@TristynClark4 @SkySports Thankfully, we'll never have to find out... thanks to top clubs not wanting to waste time and money on past it dinosaurs
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Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?
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Graeme Shurben
(@gshurben) reported
from
Bournmoor, England
Hinchcliffe’s comments reaching a new low tonight!! How do #SkySports not see this!!???? He is terrible!
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Chris Parkin
(@Chris_p18) reported
from
Gateshead, England
@TristynClark4 @SkySports Hes a relegation firefighter at best. Hes been given opportunities higher up the table and still bottles it and plays for a draw against the crap sides.
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Chris Parkin
(@Chris_p18) reported
from
Gateshead, England
@TristynClark4 @SkySports I havent said you did say that. I'm saying imagine top top players being happy working for him. But I'm not the idiot getting bought into believing the utter rubbish that the big sam managerial merrygoround creates.
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CycleTourLeader
(@cycletourleader) reported
from
Witton Gilbert, England
@SkySports Total disrespect for #NHS & other #frontlineworkers coming out with a stupid excuse like that. #Footballers don’t know what running on empty really is.
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Rob
(@RobiR1972) reported
from
Walker Gate, England
@SkyHelpTeam is their a internet problem in Newcastle upon Tyne, mines not on today again
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Cat Walker
(@Cat_Walker1983) reported
from
Peterlee, England
@SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help
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stephen trotter
(@stephen26273) reported
from
Washington, England
Why do @SkySports always get boring **** has-been footballers in the studio? That villa player who always sticks up for bruce , forgot his name , so irrelevant #nufc @NUFC
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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steve
(@steve07820991) reported
@s8j7s @timjsmith_uk @SkySports correct. the soft signal is only relevant if the tech subsequently fails, which the ump obviously doesnt know at the time. its just an incredibly **** decision by Wilson
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Tim Smith
(@timjsmith_uk) reported
@s8j7s @SkySports Rules have changed, soft signal not relevant anymore unless technology fails, they said. but Joel Wilson probably hasn't adapted his decision making process to this.
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Terasa Groves
(@terasa) reported
@SkyHelpTeam It's an ongoing thing, can't watch TV before 6am as box refuses to switch on, guaranteed every Friday morning no broadband which makes working from home impossible and every time there is "weather" we have either no broadband or TV or both. Please just improve general service
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Jaydee🕊
(@jaydeekelly) reported
@SkyHelpTeam hi, my internet has gone down through the night in the DN5 area, can you tell me when it’s expected to come back on? I’m just coming out of my 10 day period and had no issues until now, there’s two orange lights and after reset it’s not going green. Thanks.
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Scott
(@s8j7s) reported
@SkySports No, but nothing definitive to overturn the soft signal.
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Patrick Baker
(@bakerthepatrick) reported
@SkySports Clearly touched the grass. Awful decision.
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Leebles 🤘
(@leebles1984) reported
Hi @SkyHelpTeam, I've just had a text to say I've used nearly all my mobile data. This is the case because my @SkyUK Internet has been down for a lot of the month. Any chance you could sling me a few gb as compensation?
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Daniel
(@8gzd8k76nM) reported
@Liiivv_xo @SkyHelpTeam How on earth do you even expect them to attempt to help you when you give as little information as that? You must think they have a crystal ball or something you lemon
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Scott
(@s8j7s) reported
@timjsmith_uk @SkySports That’s wrong, because otherwise the soft signal is irrelevant.
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David Hicks
(@Typhoonman46) reported
@SkyHelpTeam But it isn't. Noticed on downdetector quite a few reports of current issues with sky broadband. In a way hope it is an area wide issue as I've had a year of hell with my broadband and seriously hope it is not the new feed recently installed to my property.