Sky

Sky Outage Report in Sunderland, England

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The latest reports from users having issues in Sunderland come from postal codes SR4.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Sunderland, England 03/23/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, South Shields, Gateshead, Durham, Sunderland, Wallsend, North Shields, Blakelaw and Washington.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • Renegadeangel5 John-Paul Stephenson (@Renegadeangel5) reported from Walker Gate, England

    The hardest thing about dealing with my mum’s estate has been cancelling @SkyHelpTeam They play games to wear you down by passing you to a different team, wasting your time and money.

  • itsabrickthing Alan 🧜🏻‍♂️ itsabrickthing 🧚🏻‍♂️ (@itsabrickthing) reported from Newcastle upon Tyne, England

    @denzilOshamen @SkyHelpTeam 2/2 I demanded to speak to a manager. After 15 mins of being told I would get the same answer from a manager, agent went away then came back and told me that they “have found a way to give me the router for free” Sky’s customer service has worsened since I joined 5 years ago.

  • NuttyRichie Richard Payne (@NuttyRichie) reported from South Shields, England

    @MrChrisWynn @Simon21ne @virginmedia @nowtvhelp @SkyHelpTeam I managed one week before cancelling! Sky says I have so many devices that it’s slowing the hub down, in 2019 that’s piss poor

  • LiamDson L i a m (@LiamDson) reported from Newcastle upon Tyne, England

    @_GJesus9 @mymatehaydn @SkySportsPL @SkySports Have a day off Lacelles arm brushed Kane and he fell over like a bag of shit , about time VAR came in stop shit like that going against teams.

  • drandyhills Andy Hills (@drandyhills) reported from Dunston, England

    @Rog1Ben @Levi_Bowden74 @SkySportsPL @SkySports Haven’t seen footage. If facing wrong way then definitely dislocated and almost certainly tib fib fracture too. Poor guy.

  • NuttyRichie Richard Payne (@NuttyRichie) reported from South Shields, England

    @skyhelpteam @nowtvhelp Your 1471 service is terrible! I’d rather the date first like Monday 2nd January at 7:15pm rather than telnumber:year:month:day:time and the voice is so slow

  • candylion5 Sam Hicks (@candylion5) reported from Whitley Bay, England

    @SkyHelpTeam @SkyUK @WeAreOpenreach @Ofcom No, you won’t help. We’ll keep this public until the problem is solved (which it won’t be)

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @SkyHelpTeam There’s been no update on the my service page since 7pm yesterday.

  • topazzz9 Moira (@topazzz9) reported from Newcastle upon Tyne, England

    Thank you to 2 members of @SkyUK the other week who had a promotional stand inside Newcastle’s Eldon 🔲. Your help and plastic carriers were a godsend, as the paper bags @BootsUK are using fell apart just feet from the shop. I’m sure they’re very green, but far too flimsy!

  • wardy22589 jonny ward (@wardy22589) reported from Longbenton, England

    Hi @SkySports will you be refunding some of my sky subscription as you are not providing a full service at the moment during the #NUFC game

  • PaulWiywill Paul Wilson (@PaulWiywill) reported from Walker Gate, England

    @SkySportsPL @SkySports Load of fk8ng shit nothing wrong with tackle you biased bunch of cheats

  • safcking BRI-SAFC (@safcking) reported from Houghton-Le-Spring, England

    @SkyHelpTeam please help me I’ve tried ringing but am getting nothing ffs

  • flipflops1982 Philip Robinson (@flipflops1982) reported from Shiremoor, England

    @bluther123 @SkySports @sky @SkySportsDarts @RobCross180 @KimHuybrechts Woeful! Hopefully he’ll put his head down and try harder next year

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful

  • thenight_worker #PiST #CGG #POTW 🌈 #SAFC (@thenight_worker) reported from Sunderland Bridge, England

    Oh no... @SkyUK has gone down #ThunderStorms now happening over #Sunderland

  • dereknichols1 des (@dereknichols1) reported from Wheatley Hill, England

    @SkySports can someone tell this idiot commentating on the @Boro match what time it is.. he’s calling for added time at 75 mins ffs😂

  • fredspoon pipkins (@fredspoon) reported from Chester-le-Street, England

    @itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.

  • candylion5 Sam Hicks (@candylion5) reported from Whitley Bay, England

    @SkyHelpTeam @Ofcom @BBCWatchdog Every time you hide our tweets under a PM with the offer of assistance we just reach the same conclusion - you don’t know when we will have internet and phone, refuse to push @WeAreOpenreach to actually do anything, meanwhile Openreach aren’t even trying to fix the problem.

  • itsabrickthing Alan 🧜🏻‍♂️ itsabrickthing 🧚🏻‍♂️ (@itsabrickthing) reported from Newcastle upon Tyne, England

    @denzilOshamen @SkyHelpTeam Yeah don’t do it! Stick to your guns, you shouldn’t have to pay to fix their service. As soon as the agent said my router was out of warranty and I wasn’t in contract I knew what he was planning 😡 Also his initial “solution” was for me to leave and find another provider! #wtf

  • WickedestWoods HiddenDragon1979 (@WickedestWoods) reported from Longbenton, England

    @SkyHelpTeam Disappointed (actually disgusted) to see that 75% loss of broadband service for over a month results in a goodwill gesture of £14 and that’s it. Let’s ignore the fact that I had to ring you 6 times and be fed various stories from your call operators.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • NoWanKaz ⚒🫧 (@NoWanKaz) reported

    @Aaron21235329 @SkyUK @ineedattention I didn’t even read that. Nobody’s reading that ****. Be original

  • DSBriggs1889 DarrenSBriggs (@DSBriggs1889) reported

    @SkyUK Same old crap year after year

  • DALG69 Darren Giles (@DALG69) reported

    @SkyHelpTeam This is my mobile Internet. Its been terrible since the day I got it.

  • SamuEllmer ⑂ Ya like jazz? 🎷🐝 (@SamuEllmer) reported

    @SkyUK You guys need to provide Apple Watch cellular support 🙏

  • Aaron21235329 Aaron (@Aaron21235329) reported

    @NoWanKaz @SkyUK @ineedattention Original? Erm I can only go by what you give me, hence sticking to the subject of you thinking a round edge is square. What more do you want I don't know you other than supporting a proper **** team? Would you prefer me to pretend you're a baby for some reason is that how to win?

  • BlueSoldiersFC BlueSoldiersFC 🇧🇷 (@BlueSoldiersFC) reported

    Jimmy Floyd Hasselbaink: "Yes [there are big egos in Chelsea's dressing room], but egos want to win football matches. So I don't think that's a problem. Graham Potter will stick to his beliefs and he is going to be a success if he is given time." - @SkySports

  • Aaron21235329 Aaron (@Aaron21235329) reported

    @NoWanKaz @SkyUK @ineedattention You really need to work on your replies, try keeping it fact based (you saying a round edge is square, you saying you were buying a Samsung then forgetting and trying to use that against me after) it works a lot better than just pulling random **** out your arse, hope this helps

  • JatioWrites John_Jatio 💙🍕 (@JatioWrites) reported

    @Chels_HQ @SkySports The problem is you people dont think.... From moyes in man u to that Wolves guy in Spurs... Bro it is important!!!

  • Chels_HQ ⭐️ Chels HQ ⭐️ (@Chels_HQ) reported

    Jimmy Floyd Hasselbaink: "Yes [there are big egos in #Chelsea's dressing room], but egos want to win football matches. So I don't think that's a problem. Graham Potter will stick to his beliefs and he is going to be a success if he is given time." (@SkySports)

  • MrsDonnie_W Lesley Coups (@MrsDonnie_W) reported from Wibsey, England

    @SkyHelpTeam I need to speak to customer services as my TV has been restricted, but I get through unless I make a payment and I can't do that yet, can anyone help me?