Sky

Sky Outage Report in Sunderland, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sunderland come from postal codes DH4.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Sunderland, England 12/29/2025 14:40

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Wallsend, Newcastle upon Tyne, Sunderland, North Shields, Gateshead, South Shields, Chester-le-Street and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • wirehype Graeme Gilroy (@wirehype) reported from Newcastle upon Tyne, England

    @SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !

  • CraigJStewart89 Craig Stewart (@CraigJStewart89) reported from Sunderland, England

    @SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks

  • S1mpson Nigel Simpson (@S1mpson) reported from Durham, England

    @BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays

  • OohAwful Kirst (@OohAwful) reported from Sunderland Bridge, England

    @SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?

  • tracycyprus Tracy Maudsley (@tracycyprus) reported from Birtley, England

    @SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)

  • sallyopr Sally Crossley (@sallyopr) reported from Cleadon, England

    @SkyHelpTeam please can someone help me with my account, when I try online it says I need to call Sky for my request however I don’t fall under the urgent requests category to call so I can’t call. Thank you

  • Paul14boss Paul (@Paul14boss) reported from Newcastle upon Tyne, England

    @LittleHenryD @SkySports Awful news a young lad too

  • pennas17 carlpennington (@pennas17) reported from Gateshead, England

    @SkySports Idiot not even 2m

  • pennas17 carlpennington (@pennas17) reported from Gateshead, England

    @SkySports No shit

  • Peterross83 Rosco (@Peterross83) reported from Sunderland, England

    @SkySports Damn!

  • Jethrotoolio Neil Jeffs (@Jethrotoolio) reported from Whitley Bay, England

    @jimbergfeld1 @Ando87NUFC @CampbellLennon @SkySports @NSpares He doesn’t hate ******* and drink....that’s his problem really.

  • No9Legends Graham Townsley (@No9Legends) reported from Whitley Bay, England

    @theinsidernufc @NUFCgallowgate This constant comparison is boring. I never had issue with Bruce getting job @SkySports it’s what I expect from ownership & their ambition. But hoping we may now have owners that are ambitious & want NUFC to be it’s best. In which case we would need to change.

  • TemporaryCarpet Jason the Furloughed 🇪🇺 (@TemporaryCarpet) reported from Gateshead, England

    @SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.

  • paultkelly_ Paul Kelly (@paultkelly_) reported from Walker Gate, England

    @SkyHelpTeam can’t login getting error 288 have tried chrome and edge

  • MrsLou_R Louise Ross (@MrsLou_R) reported from Sunderland, England

    @SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?

  • daz26172 Darren Short (@daz26172) reported from Sunderland, England

    @SkySports Against all of the money they have made & the whole picture of the situation everyone is in...... they need to get a grip on reality this type of media is what feeds the negativity in the world of football. Never mind what you might loose be grateful for what you have

  • beadleg01 gary beadle (@beadleg01) reported from Sunderland, England

    @SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.

  • No9Legends Graham Townsley (@No9Legends) reported from Whitley Bay, England

    @theinsidernufc I love the quality of pundits pulled to give opinion on @nufc from @skysports. @BeIN_sports @talkSPORT when this goes through they will be so sick and confused down south

  • TemporaryCarpet Jason the Furloughed 🇪🇺 (@TemporaryCarpet) reported from Gateshead, England

    A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot

  • sabzmzm ⵣ Salem | ⵙⴰⵍⵎ (@sabzmzm) reported from Walker Gate, England

    Called @SkyHelpTeam about the shit internet, and they basically told me it is what it is

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • FryboyRacing Simon (@FryboyRacing) reported

    @SkyHelpTeam Wasn't wanting a response. Wanted to vent publicly and hoping it gets around how much of a money grabbing waste of space your company is! Been told 4/5 times will be sorted in 72 hours and never is!

  • Hucksty Tim🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@Hucksty) reported

    Hey @SkyUK my Max hub is total arse. Cant seem to get hold of anyone and the online help is about as good as the hub itself. Can I have my old hub back as it was considerably better.

  • jamesm27 James (@jamesm27) reported

    @SkySports will you fix the mics awfull sound like interference

  • JamieW_15 Jamie (@JamieW_15) reported

    @SkySports WTF is this box crap?

  • FryboyRacing Simon (@FryboyRacing) reported

    @SkyHelpTeam Wasn't wanting a response. Wanted to vent publicly and hoping it gets around how much of a money grabbing waste of space your company is! Been told 4/5 times will be sorted in 72 hours and never is!

  • ShaneHurley911 Shane Hurley (@ShaneHurley911) reported

    I ask the UN to sue Sky immediately on my behalf for all of the damage they have inflicted on me. @antonioguterres @SkyIreland @SkyUK

  • JamieW_15 Jamie (@JamieW_15) reported

    @SkySports WTF is this box crap?

  • Hucksty Tim🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@Hucksty) reported

    Hey @SkyUK my Max hub is total arse. Cant seem to get hold of anyone and the online help is about as good as the hub itself. Can I have my old hub back as it was considerably better.

  • Hucksty Tim🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@Hucksty) reported

    Hey @SkyUK my Max hub is total arse. Cant seem to get hold of anyone and the online help is about as good as the hub itself. Can I have my old hub back as it was considerably better.

  • Hucksty Tim🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@Hucksty) reported

    Hey @SkyUK my Max hub is total arse. Cant seem to get hold of anyone and the online help is about as good as the hub itself. Can I have my old hub back as it was considerably better.