Sky Outage Report in Sunderland, England
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The latest reports from users having issues in Sunderland come from postal codes DH4 and SR4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, South Shields, Chester-le-Street, Sunderland, Durham, Wallsend, Boldon Colliery and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet | |
| South Shields |
Internet | |
| Gateshead |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Chester-le-Street |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
Had fantastic service from @SkyUK #engineer this morning but I’ve been on 2 days #texting @SkyHelpTeam to sort a different problem & still haven’t getting anywhere 😩😩
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Matthew Curry
(@MatthewCurryx) reported
from
Newcastle upon Tyne, England
@SkyUK wanna help me, cool
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BIG PINK DRESS
(@bigpinkdressgnr) reported
from
South Shields, England
@kbally23 @SkyUK @SkyHelpTeam @VirginMediaCorp The only issue I have is less than 24 hrs in told my bills going up I feel they've taken the piss
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BIG PINK DRESS
(@bigpinkdressgnr) reported
from
South Shields, England
@kbally23 @SkyUK @SkyHelpTeam @VirginMediaCorp Err never ever going back to virgin
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bernie millar
(@berniemillar2) reported
from
Wideopen, England
Omg told myself all week that I was gunna binge Game of Thrones to catch up.... sat down to watch and it’s been took off @SkyHelpTeam 😭😭😭
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
Explosive @MailSport rubbish. Not challenging his answers with actual facts then. By I thought you were a proper paper, no just puppets and as bad as @talkSPORT @SkySports @beINSPORTS
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Fiona
(@FiFi_mrsD) reported
from
Sunderland Bridge, England
What’s the issue with Jurgen Klopp swearing at 10:30 on a Saturday night, surely it didn’t have to be beeped out #NEWLIV #SkySports
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harry charlton
(@charltonboro) reported
from
Gateshead, England
@SkySports derby didn't win the game, leeds through it away, there goalkeeper was a joke. leedsvgiftedv derby 2 goals, derby were not good,leeds were bad, manager should resign.
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TheGeordieGamer
(@GeordieGamerUK) reported
from
Longbenton, England
@SkyHelpTeam can you please stop changing Channel of WWE smackdown because it doesn’t record or fix you’re system so it records to whatever channel it’s on.
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Alan McGee
(@AlanMcGeeSay) reported
from
Cleadon, England
@SkyHelpTeam this is a joke been on over an hour waiting for broadband help on Messenger! Rang earlier only to be told you all on full days training ! A suggestion would be have a training day that includes how to leave a skeleton team on customer service #aghast
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Marley
(@SarahMarley19) reported
from
Whitley Bay, England
@SkyHelpTeam SkyQ is a mare! Almost every night on our second box same rubbish messages and connection issues, so bloody frustrating. Sort out a service that is not cheap!!
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Mark Bullock
(@Bully5HVFC) reported
from
Hazlerigg, England
@MickeyAdamson @Bims_World @SkySportsPL @SkySports Correct, infact, if they don’t win it despite all the help, they want to be ashamed
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Shaun Ginks
(@shaunginks) reported
from
Washington, England
@bt_uk Shame you couldn’t offer this before I moved to Sky. Saying that, their signal was strong enough to get through to the studio without a booster! @bt_uk @SkyUK
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Brett Howell
(@Brett_nufc) reported
from
Gateshead, England
@NicolaWintrip @premierleague @SkySports That's literally all it comes down to, don't bother me 7:45 Saturday night will be decent but so many others would have made plans!!
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Ryan Kerr
(@ryankerr10) reported
from
Newcastle upon Tyne, England
@SkySports watching the nations league but unbearable with audio sync issues. Please sort it out
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BIG PINK DRESS
(@bigpinkdressgnr) reported
from
South Shields, England
Had @SkyUK less than 24 hours and I get an email saying a price increase Are you joking me It's the reason we left Virgin Truly awful service
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Adam Greenacre
(@greenacre11) reported
from
Wallsend, England
@SkyUK @SkyHelpTeam why is my sound dropping out when watching live tv (currently love island) it goes alright for a few weeks and then back to dropping out.. send #help
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W. W. L. D. ?
(@RobLow_7) reported
from
Sacriston, England
@amysafcxx @SkySports are like @talkSPORT .... For some unknown reason they suck up to certain clubs and have issues with others ... strange how they suddenly have an interest in League One though imo
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Jonny
(@JNixy13) reported
from
South Shields, England
Re-watching #GoT on Sky box sets and the ******* have taken it off! Only got box sets to watch it again to get my fix now its finished. **** move @SkyUK **** move! 🤬
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JOSEPH
(@boak_joseph) reported
from
Hebburn, England
Only thing bad is sky is wanking over 1 billion pound stadium while ebbsfleet gateshead bolton are dying and North ferriby has to fold over a 7 grand debt 😔😔 #skysports
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Stannard
(@mattstannard) reported
@SkyHelpTeam - I have Sky Mobile - I think the service in Ipswich is broken. I've been there working for the last few months, have full 5G service, but its unusable, continual timeouts. 4G in Cambridge works fine, is there a way to force the phone to use a more reliable service?
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Martin Bart Wortley
(@bartyboy2012) reported
@SkyHelpTeam my sky q mini box turns on shows the menu for a split second then goes black screen. I've tried all the reset routes and still no different. Even tried other hdmi cables and 3 tvs still the same issue
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Ambamama
(@Ambamama) reported
@SkyHelpTeam phone not working abroad. Online instructions haven’t helped. Need to speak to a human please asap. Thanks
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Jon
(@Jonisim) reported
@SkySports Drop in level of boxing.. over priced PPV.. and now no mid week red button championship fixtures. Yet never a drop in price? Sky Sports is going down the pan fast.
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Gary Spencer
(@GarySpe08607065) reported
@WardyShorts The people that support the hundred have personal interest. I actually like the way promotes the women’s game. What don’t like is how ECB and Sky have tried to kill T20 blast. Come #ECB and #Skysports cricket there surely way doing things better than cause division
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Kim Fairbairn
(@KimFairbairn1) reported
@SkyHelpTeam Sky broadband has been down for 24hrs. They wanted to send out an engineer but charge me £15 as it's the weekend. Now I'm finding out it's happening all over the place! How long are we going to be without our service that we are paying over the odds for?!
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Claire King
(@eeyore0619) reported
@SkyHelpTeam we have had no internet since about 6pm last night, I checked Sky service status and it said it was a known issue as work is being done in Cambridge and Suffolk but we are in Basingstoke RG22 - why would that be affecting us?
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Krish Bhatt
(@KrishanBhatt912) reported
@SkyHelpTeam Other devices are fine. I tend to find I have to power the sky q box off at the mains and turn it back on for it to work properly. Network connection is always on a ✅. Just really slow unless powered off and on again.
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terry john leek
(@terryjohnleek1) reported
@SkyHelpTeam I am not able to watch 4K content on my Netflix account via the sky app all of a sudden could someone help please also paramount + still not working any ideas on when this will be fixed thank you.
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M.D
(@Only1MaxyD) reported
@SkySports Is this because it’s ****@ now?