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Sky outages and service status in Sunderland, England

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and TV.
  • The most recent signal from this area was received Aug 16, 8:03 AM GMT+1.
  • 38% Internet (38%)
  • 29% Phone (29%)
  • 17% TV (17%)
  • 8% Total Blackout (8%)
  • 8% Wi-fi (8%)

The latest reports from users having issues in Sunderland come from postal codes SR6 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: North Shields, Newcastle upon Tyne, Sunderland, Gateshead, South Shields, Wallsend, and Chester-le-Street.

CityProblem TypeReport Time
North Shields Wi-fi 2 days ago
Newcastle upon Tyne Internet 3 days ago
Newcastle upon Tyne Phone 5 days ago
Sunderland Phone 5 days ago
Gateshead Wi-fi 5 days ago
Newcastle upon Tyne Internet 5 days ago

Nearby cities with recent reports

Newcastle upon Tyne

5 recent signals

3 days ago
Gateshead

3 recent signals

5 days ago
South Shields

2 recent signals

5 days ago
North Shields

1 recent signals

2 days ago
Wallsend

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • simon_garrity
    Simon Garrity (@simon_garrity) reported from Gateshead, England

    @nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good

  • pearceswan
    David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam 2/2.paramount+ we get a limited selection, no discovery+, without our money you never be able to bring out the sky Q box,its features, WE are left behind, your answer is upgrade, we lose everything on our box, yet we have to pay another increase,

  • _katie_c
    Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England

    @SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!

  • KrissNufc83
    Kriss (@KrissNufc83) reported from South Shields, England

    @SkyHelpTeam Hi, is there N issue with broadband in the north east? My internet has been down for over an hour

  • KJS97_
    Kel (@KJS97_) reported from Longbenton, England

    @SkyUK internet been down since midday yesterday 👍🏼👍🏼👍🏼

  • SteveCoyne6
    LymphomaLad (@SteveCoyne6) reported from Longbenton, England

    @SkyHelpTeam could an engineer -hypothetically- move my dish to another wall of my house due to poor signal where it is?

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah

  • BlueboyPotts
    rob potts (@BlueboyPotts) reported from Seaham, England

    @ianbohensbeta @SkyHelpTeam we have now had sky broadband since last February..and have not had one interruption to the service...much better than bt...

  • NoynamoJr
    Noy Namo Jr. (@NoynamoJr) reported from Newcastle upon Tyne, England

    @SkyHelpTeam internet has been down for about 45 mins now. Rebooted the router and ensured all the connections are fine. Wondering if there’s a connection issue?

  • waalli90
    Gareth wall (@waalli90) reported from North Gosforth, England

    @SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?

  • ScooterRiderFMX
    🏳️‍🌈 #ImArnieWhoAreYou? 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?

  • tomcowey
    Tommy (@tomcowey) reported from Walker Gate, England

    @stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.

  • philwalton2
    philsy (@philwalton2) reported from Gateshead, England

    @SkySports He's seen enough, getting beat at home to Leeds!!! God help us!! #BRUCEOUTNOW

  • MickDeNarco1892
    Mick De Narco FC (@MickDeNarco1892) reported from Blakelaw, England

    With all the empty seats do you think the camera man could move lower down the stand 2nd half @SkySports?

  • EnterpriseMeryl
    Meryl Levington (@EnterpriseMeryl) reported from Durham, England

    @SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?

  • MOxley95730032
    M Oxley (@MOxley95730032) reported from Shiney Row, England

    @SkySports Neebody gives a ****!

  • utdlee7
    Lee Smith (@utdlee7) reported from Witton Gilbert, England

    @SkySports Lap of honour after beating the worst United side in 50 years. Teams still rather beat a poor United than a top class city side. Says it all.

  • judgefudge75
    lee milligan (@judgefudge75) reported from Wallsend, England

    @SteveBP76 Aye I noticed @SkySports never covered this

  • ChrisNUFC4
    Chris (@ChrisNUFC4) reported from Newcastle upon Tyne, England

    @SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network

  • smudge79
    Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisnufc84
    Chris (@chrisnufc84) reported

    @cxdi55 @skytv @SkyHelpTeam Yes because it’s a new customer offer!! Is everybody stupid?

  • HooseRices
    ***** (@HooseRices) reported

    @cxdi55 @skytv @SkyHelpTeam Absolutely disgraceful company to deal with, never ever will I deal this truly incompetent thieving company again.

  • Themanw86823082
    The man with no name (@Themanw86823082) reported

    @SkySports Sky Sports are just as bad as the 2 clown they have working for them, like Carragher & Neville. I hope the new Sky owners put a stop to this embarrassment. The season hasn't even started, & already Arsenal & City are being insulted. Get new commentators to help the blind fans.

  • emma_tr4_rhinos
    emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported

    Yet again Carnt watch bulls vs wigan red button issues errors joke @virginmedia @SkySportsRL @SkySports ruined night again

  • 1GoldPLTrophy
    James (@1GoldPLTrophy) reported

    There’s no company in the UK that provides customer services as bad as @SkyUK

  • 67_gooner
    gje (@67_gooner) reported

    @cxdi55 @skytv @SkyHelpTeam Cancel and then get another family member to take on the new deal as a new customer

  • HazardKrypto
    hazard franq 🌍 💻| sidequests arc (@HazardKrypto) reported

    @SkySports Damn. We about to lose our best centre back

  • JoeCrombie3
    Joe Crombie 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JoeCrombie3) reported

    @cxdi55 @skytv @SkyHelpTeam Tell them you are cancelling your gay- then Get your partner to apply for the broadband as a new customer to get the deal- I have done this in the past

  • bazza2774
    Baz (@bazza2774) reported

    @cxdi55 @skytv @SkyHelpTeam Cancel it and put it in your partners name as a new customer

  • WesBez
    Wes Bez (@WesBez) reported

    Not again. @SkySports @NOW you are already having sound issues with the game, the sound is low now. Stuttering last week for the New Zealand tour of South Africa. Fix your issues.