Sky outages and service status in Sunderland, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Sunderland, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and TV.
- The most recent signal from this area was received Aug 28, 8:35 PM GMT+1.
- Internet (40%)
- Phone (23%)
- TV (17%)
- Total Blackout (10%)
- Wi-fi (10%)
The latest reports from users having issues in Sunderland come from postal codes SR6 and SR5 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 28: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Washington, Sunderland, North Shields, Gateshead, South Shields, and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 6 minutes ago |
|
Newcastle upon Tyne
|
Internet | 2 days ago |
|
Newcastle upon Tyne
|
Internet | 2 days ago |
|
Washington
|
TV | 5 days ago |
|
Newcastle upon Tyne
|
Total Blackout | 7 days ago |
|
Sunderland
|
TV | 9 days ago |
Nearby cities with recent reports
4 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Ethan O’Neil (@EthanOsafc) reported from Durham, England@SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY
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Graeme Shurben (@gshurben) reported from Bournmoor, EnglandHinchcliffe’s comments reaching a new low tonight!! How do #SkySports not see this!!???? He is terrible!
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stephen trotter (@stephen26273) reported from Washington, England@SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC
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Pete Hind (@toonpete85) reported from Newcastle upon Tyne, England@SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact
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David Gleeson (@dgleesonhistory) reported from Newcastle upon Tyne, England@SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.
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Kriss (@KrissNufc83) reported from South Shields, England@SkyHelpTeam Hi, is there N issue with broadband in the north east? My internet has been down for over an hour
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steve wills (@cardguard68) reported from Chester-le-Street, England@SkySports will someone please tell me what ******** does Chris Jordan bring to the England T20 team he is absolutely ******* useless
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Dr. Maurice Duffy (@TheBeakSquawks) reported from Whitley Bay, England@SkyHelpTeam I have rang/called multiple times. Your service is simply appalling...
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Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England@skytv @SkyHelpTeam I’ve got no satellite signal and I can’t get a engineer out until the 24th that’s over 2 weeks with no television
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Ciarán (@farrenciaran) reported from Whickham, EnglandThanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.
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Meryl Levington (@EnterpriseMeryl) reported from Durham, England@SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?
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David (@CompaneroDave) reported from Wallsend, England@SkyHelpTeam hi - would like some help downgrading package as need to try and cut some costs. I'm not good on the phone though so was wondering about other communication options?
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Danielle Smith 💙 (@smudge79) reported from Marley Hill, England@SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?
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Chris Parkin (@Chris_p18) reported from Gateshead, England@TristynClark4 @SkySports That's it... believe the big sam myths again. No, they weren't down and out when he took over
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Jaklyn common (@jaklyn_common) reported from Sunderland Bridge, England@SkyHelpTeam where has my internet gone SR6 Sunderland - help
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sarah hunter (@sarahhunter25) reported from Durham, England@SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah
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Rob (@RobiR1972) reported from Walker Gate, England@SkyHelpTeam is their a internet problem in Newcastle upon Tyne, mines not on today again
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Ian (@iramshaw) reported from Sacriston, England@primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball
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Lee Hughes (@LeeJarraHackle) reported from South Shields, England@SkySports work with the Mp and help small businesses #lies #greed Shame on you all
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dossena (@DossenaLFC) reported@eurofootcom @SkySports I think that’s the worst cup draw I’ve ever seen in my life.
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Kevin Delaney (@KevinDe30315301) reported@SkySports And rotten sky are still man utd mad horrible rotten channel
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Connor Woolf (@ConnorWoolf1995) reported@ItzNihaal @eurofootcom @SkySports Awful player man
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Risky 101 (@RiskkyOne) reported@joshuap_avfc @villareport @SkySports Hopefully it’s with a purchase option or obligation otherwise is a problem again
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EssexYorkie (@EssexYorkie) reported@SkyUK @skyUk so I'm without internet all week and weekend when my wife works from home. For the record she does care work for the disabled. Absolutely disgusting and I am pissed!! Will be cancelling our service of what I pay well over £100 a month if this isn't resolved quicker!
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mags (@magsy12) reported@SkySports Are the commentators in the ground. ? Sound is awful and crowd noise turned down. Sounds so false. We pay so much for cheap presentation like this. #nufc
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Matty Dix (@matthewcaveman) reportedPoor show @SkySports .
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Syd Boggle🇮🇱🇮🇱🇮🇱 (@gton64) reportedWTF? So far three women and one male. Is this a joke? #nfolee @SkySports
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Bigg_Prime (@Bigg_Prime) reported@TheBlueDodger @SkySports No problem, let’s take it a game at a time 3 point all the way
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Jo 🪴 (@SkyDivingGecko) reported@SkyUK @SkyHelpTeam For the first time ever, I’ve had terrible customer service from your call centre. Hugely disappointed.