Sky outages and service status in Sunderland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received Jun 15, 4:46 PM GMT+1.
- Internet (56%)
- TV (17%)
- Phone (17%)
- Wi-fi (11%)
The latest reports from users having issues in Sunderland come from postal codes DH4 and SR5 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 16: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Jarrow, Sunderland, Durham, Washington, and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 1 day ago |
|
Jarrow
|
Wi-fi | 2 days ago |
|
Jarrow
|
Wi-fi | 4 days ago |
|
Newcastle upon Tyne
|
Internet | 6 days ago |
|
Newcastle upon Tyne
|
Internet | 7 days ago |
|
Newcastle upon Tyne
|
Phone | 7 days ago |
Nearby cities with recent reports
4 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Alan T (@MrTeaPot1986) reported from Newcastle upon Tyne, England@SkyHelpTeam All good this end, hope it’s all well at yours and that’s not a problem. Just thought I’d let you know incase it wasn’t flagged up anywhere. Take care
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Lee Hughes (@LeeJarraHackle) reported from South Shields, England@SkySports work with the Mp and help small businesses #lies #greed Shame on you all
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from East Rainton, England@SkyHelpTeam I’ve managed to sort the problem out
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Stephen ‘Murf’ Murtha 🍥 #GolfMates (@MurthaOfficial) reported from Newcastle upon Tyne, England@SkyUK is there a mobile coverage problem in Newcastle?
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steve wills (@cardguard68) reported from Chester-le-Street, England@SkySports will someone please tell me what ******** does Chris Jordan bring to the England T20 team he is absolutely ******* useless
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Kevin Bee (@KevBee83) reported from Sunderland, England@SkyHelpTeam is there any issues with skymobile in sunderland area?? My service past 2/3 has been rubbish??
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Victoria barry (@VictoriaBarry82) reported from Sunderland, EnglandAdding @skytv engineer to my CV My mam is self isolating for the 316th time & her tv has gone off, the sky adviser was worse than useless I’ve guided her over the phone & resolved the problem 🙌🏻🙌🏻 #selfisolatingproblem #jackofalltrades @SkyHelpTeam
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Slappy (@slapnuts316) reported from Washington, England@SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.
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mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England@SkyHelpTeam am having signal problems. Am wondering if the current heatwave has anything to do with that or any known problems in Sunderland area
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Pete Hind (@toonpete85) reported from Newcastle upon Tyne, England@SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact
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Lauder. (@JLauder91) reported from South Shields, EnglandYour pundits are ******* clowns, **** off @SkySports
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Rob (@RobiR1972) reported from Walker Gate, England@SkyHelpTeam is their a internet problem in Newcastle upon Tyne, mines not on today again
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lee smith (@sessionar08) reported from South Shields, England@SkySports If it was a Liverpool player doing that challenge the stupid two faced **** would say it a missed challenge... Never even touched the wolves player. Any how **** off united won a game they should of lost hahaha get ******
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🖤🤍Stacey Scott🖤🤍 (@geordie_stacey) reported from Longbenton, England@hellblazerbiz @SkyHelpTeam I'm having the same issue.
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Lady Molly Brooke (@Mollycutedog01) reported from Whitley Bay, EnglandI have never shouted at the tv sooooooo much @SkySports @PaulMerse - ye need to come to a game and listen to the fans petal x we know it isn’t going to be a quick fix but jeeez Divent wipe out me squad 17 players???? Someone pass me oxygen
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Bob Scott (@scotty8461) reported from Shiremoor, England@SkyHelpTeam good evening I am a skyq VIP customer I think I have mistakenly signed up to an HD TRIAL how can I cancel please
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Gareth wall (@waalli90) reported from North Gosforth, England@SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?
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sarah hunter (@sarahhunter25) reported from Durham, England@Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.
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mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England@SkyHelpTeam I messaged on Saturday about my tv signal being down. Coming and going. Thought it might have been the weather. It’s now Monday and it’s still the same. It’s cooler here today so can’t be the heat
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🏳️🌈 #ImArnieWhoAreYou? 🏳️🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England@SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Clarke (@jonclarke1974) reported@SkyUK what absolutely shameful customer service, 6 phone calls and over 2 hours spent trying to get my master socket relocated, everytime it’s agreed and in place, only to receive a text saying it’s not possible and please call back, utterly shocking!
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Loko (@Loko_Mexakin) reported@Zuffa_Boxing @SkySports @paramountplus All damage only to make $30,000 lol
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Pratyush (@PratyushP23) reportedZee5 is so terrible it makes JioHotstar look like SkySports. Watching this WC free of cost (and guilt) for there would be no money going to p3doland from my end.
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toni (@tonifcbarca) reported@realrxAFC i used to chat w that guy now hes sitting on skysports panels 😭 like wtf
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Kirsty (@kirstyannex) reported@SkyUK is anyone around that can help, we changed to sky about a week ago and can't seem to get the second puck working. It worked fine until about 2 nights ago. Tried resetting it, tried changing hdmi cables, and a factory reset but nothing. Might go back to virgin
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Darren omalley (@darrenO83) reported@SkyUK customer service is terrible. Spoke to someone who couldn't understand that i have been billed fir something I shouldn't have. Im not asking much am I if I want someone to have a decent grasp of the English language?
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pawellwitt (@pawellwitt) reported@Zuffa_Boxing @SkySports @paramountplus Damn, he avoided that left hand and caught him with the right!
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nosmh (@nosmh) reportedI still cannot understand why @F1 is allowing @appletv to destroy their product in the USA. All year the gray overlay thing has been an issue and it has still not been fixed, the commentating and pre-race is unwatchable... I have watched one race this season and it was on @SkySports via the AppleTV app, but they don't show the Sky rebroadcast on demand. I missed the race this morning and have no way to watch it. This also impacts my buying decisions going forward with Apple. As if Tim Cook and his merry band of undesirables has driven the company to a shameful place and my trust in them is gone. There is no reason for any of this. It is a matter of twisted priorities and a lack of basic reasoning skills on their end. It won't change, people will still buy this garbage so why would they care. But for me, I am done.
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Young King Favour 2 (@YoungKingFavou) reported@SimplyUtd @SkySports Crap .
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Matteo Littarru (@MLittarru) reported@SkyUK , you customer service just ended my chat without saying anything, what an absolute joke, I will put all screenshots so you can what your customer service does, what a joke.