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Sky Outage Report in Sunderland, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sunderland come from postal codes SR5 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: North Shields, Newcastle upon Tyne, Gateshead, Chester-le-Street, Sunderland, South Shields, Durham, and Wallsend.

CityProblem TypeReport Time
North Shields Internet 13 hours ago
Newcastle upon Tyne Phone 3 days ago
Gateshead TV 6 days ago
Newcastle upon Tyne Internet 7 days ago
Newcastle upon Tyne Internet 11 days ago
Newcastle upon Tyne Wi-fi 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam Yes all the devices that are connected to it are having issues

  • tomcowey
    Tommy (@tomcowey) reported from Walker Gate, England

    @stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    What a lovely woman at @SkyHelpTeam #valueteam on the phone today . Very pleasant and kept me as a customer . Give that woman a pay rise 👍 📺

  • RICKERSRG
    Rickers (@RICKERSRG) reported from South Shields, England

    What's happened to the SkySports boxing coverage? Presentation is nearly as bad as BT Sport now. Lazy ******* aren't even at the fight. Probably being petty towards Hearn and Joshua seen as its his last fight on SkySports

  • thedoctor_84
    mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam I messaged on Saturday about my tv signal being down. Coming and going. Thought it might have been the weather. It’s now Monday and it’s still the same. It’s cooler here today so can’t be the heat

  • MrJamesCCC
    Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @SkyHelpTeam Thanks, but none of the steps have worked as it drops out for a minute or two and then comes back on, usually before any diagnostic has been completed. It’s now also affecting my Sky Q box’s connectivity. Seems like a number of others are having the same problem.

  • utdlee7
    Lee Smith (@utdlee7) reported from Witton Gilbert, England

    @SkySports Lap of honour after beating the worst United side in 50 years. Teams still rather beat a poor United than a top class city side. Says it all.

  • scotty8461
    Bob Scott (@scotty8461) reported from Shiremoor, England

    @SkyHelpTeam good evening I am a skyq VIP customer I think I have mistakenly signed up to an HD TRIAL how can I cancel please

  • ChrisNUFC4
    Chris (@ChrisNUFC4) reported from Newcastle upon Tyne, England

    @SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network

  • LeeJarraHackle
    Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    @SkySports work with the Mp and help small businesses #lies #greed Shame on you all

  • TrevorRidley
    Trid (@TrevorRidley) reported from Sunderland, England

    @Designer_Ross @SkyHelpTeam My contract ends next month and I’m done with them. It’s been terrible

  • SteveCoyne6
    LymphomaLad (@SteveCoyne6) reported from Longbenton, England

    @SkyHelpTeam Hi..My Sky Talk landline is down due to a problem in my area. Have you got any idea when will this be resolved?

  • Jamiefozz92
    James 🇬🇧 (@Jamiefozz92) reported from Dunston, England

    I have no idea who this speed kid is. But can you imagine in the early 2000’s giving a tit like that air time. He’d be shunned. Never seen again. It’s utterly embarrassing that @SkyFootball are giving him airtime. Even after insulting Man United greats!! #skysports

  • LeeJarraHackle
    Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame

  • TrevorRidley
    Trid (@TrevorRidley) reported from Whitley Bay, England

    @Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently

  • Golden_Grahame
    🔴⚪🔴Grahame Smith🔴⚪🔴 (@Golden_Grahame) reported from Sunderland, England

    @safcftm2015 @SkySports Surely they arrange these things in full before the match day? I'm not totally sure why it never went ahead on sky, any ideas?

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”

  • TheatreTots_NE
    Hannah Parsonage (@TheatreTots_NE) reported from Sunderland Bridge, England

    @EXPATTERNS1 @SkyHelpTeam I am having the same problem...is it an outage in the area?

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam I’ve managed to sort the problem out

  • Alan_G_Shaw
    Alan_G_Shaw (@Alan_G_Shaw) reported from Washington, England

    @SkyHelpTeam morning, Sky Go not working on either Fire tablet. Tried to remove device however that doesn't seem to be available. Any ideas?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexStillMe
    Alex 🌍🤷🏻‍♀️❤️ (@AlexStillMe) reported

    @SkySports If players taking a knee bothers u more than Chauvin's knee did then u need 2 check your morals. Taking a knee was Kaepernick's gesture, within a sporting arena and predates BLM doing it. Plus there's no law that says u have 2 agree w BLM's policies to support their wider message

  • Robbielane__
    Robbie ロビーサン (@Robbielane__) reported

    @SkyHelpTeam with your constant technical issues.. my internet dropping constantly and this poor communication on your end I’m very tempted to take my custom else where... bit of a joke really... the gentleman was asked enough times to check. Bill will be paid.. (3)

  • lLewisjenkins
    🛑⚽️ (@lLewisjenkins) reported

    @SkySports 2004 will never be beaten

  • Manthistle
    Mark Anthistle (@Manthistle) reported

    @SkySports Who gives an actual flying **** what he thinks?

  • TotalFootyTip
    Total Football Tips (@TotalFootyTip) reported

    @SkySports ******** is this weapon on here for?

  • emmacrowder5
    em💫 (@emmacrowder5) reported

    @SkyHelpTeam internet down in the south east but all tear coming back clear saying no issue ?

  • gempopmoo
    Gem🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@gempopmoo) reported

    @JimWhite @SkySportsNews @SkySports Another one gone...its been so crap since they got rid of the best pundits...be sad to see you gone

  • GaryBrown2u
    GB (@GaryBrown2u) reported

    @SkyHelpTeam The link says there are no known issues in my area. That's why I'm letting you know. It's not just my house, the local Facebook community page has quite a few people mentioning it.

  • DarrylS68856384
    Darryl Smith (@DarrylS68856384) reported

    @sport_junkey @SkySports Nobody is upset I'm just a little surprised that some people are so stupid but I'm sure you will try and get over that hurdle

  • SarahScottBrown
    Sarah Scott-Brown (@SarahScottBrown) reported

    @SkyHelpTeam diamond VIP, no tv since end of October! Help is appalling, 4 visits that have failed to turn up. Customer service is unacceptable and you are still taking my money. I will not let this go but I am cancelling