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Sky outages and service status in Sunderland, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Sunderland, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Sep 17, 5:20 PM GMT+1.
  • 43% Internet (43%)
  • 29% TV (29%)
  • 14% Total Blackout (14%)
  • 14% Phone (14%)

The latest reports from users having issues in Sunderland come from postal codes SR5 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 18: Problems at Sky

Sky is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Washington, Sunderland, North Shields, Gateshead, South Shields, and Chester-le-Street.

CityProblem TypeReport Time
Newcastle upon Tyne Phone 14 hours ago
Newcastle upon Tyne Internet 20 days ago
Newcastle upon Tyne Internet 22 days ago
Newcastle upon Tyne Internet 23 days ago
Washington TV 26 days ago
Newcastle upon Tyne Total Blackout 27 days ago

Nearby cities with recent reports

Newcastle upon Tyne

1 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.

  • EthanOsafc
    Ethan O’Neil (@EthanOsafc) reported from Durham, England

    @SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY

  • SteveCoyne6
    LymphomaLad (@SteveCoyne6) reported from Longbenton, England

    @SkyHelpTeam could an engineer -hypothetically- move my dish to another wall of my house due to poor signal where it is?

  • MurthaOfficial
    Stephen ‘Murf’ Murtha 🍥 #GolfMates (@MurthaOfficial) reported from Newcastle upon Tyne, England

    @SkyUK is there a mobile coverage problem in Newcastle?

  • MandyRowntree
    Mandy Rowntree (@MandyRowntree) reported from Washington, England

    @SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night

  • cardguard68
    steve wills (@cardguard68) reported from Chester-le-Street, England

    @SkySports will someone please tell me what ******** does Chris Jordan bring to the England T20 team he is absolutely ******* useless

  • stephen26273
    stephen trotter (@stephen26273) reported from Washington, England

    Why do @SkySports always get boring **** has-been footballers in the studio? That villa player who always sticks up for bruce , forgot his name , so irrelevant #nufc @NUFC

  • farrenciaran
    Ciarán (@farrenciaran) reported from Whickham, England

    Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.

  • gshurben
    Graeme Shurben (@gshurben) reported from Bournmoor, England

    Hinchcliffe’s comments reaching a new low tonight!! How do #SkySports not see this!!???? He is terrible!

  • staceyloweryy2k
    stacey (@staceyloweryy2k) reported from Longbenton, England

    @SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!

  • scotty8461
    Bob Scott (@scotty8461) reported from Shiremoor, England

    @SkyHelpTeam good evening I am a skyq VIP customer I think I have mistakenly signed up to an HD TRIAL how can I cancel please

  • MichaelLane15
    Michael Lane (@MichaelLane15) reported from Seaham, England

    @theawayfans Got to wait until tomorrow thanks to #skysports stupid KO time as well!

  • Chris_p18
    Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports I havent said you did say that. I'm saying imagine top top players being happy working for him. But I'm not the idiot getting bought into believing the utter rubbish that the big sam managerial merrygoround creates.

  • RobiR1972
    Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam problems connecting my Qbox when I have my Amazon echos on, have reset the connections but saying I may need a sky booster, but when echos are off the box connects, it’s starting to annoy me now, it’s been happening for a few days on and off now

  • Alan_G_Shaw
    Alan_G_Shaw (@Alan_G_Shaw) reported from Washington, England

    @SkyHelpTeam morning, Sky Go not working on either Fire tablet. Tried to remove device however that doesn't seem to be available. Any ideas?

  • dgleesonhistory
    David Gleeson (@dgleesonhistory) reported from Newcastle upon Tyne, England

    @SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.

  • simon_garrity
    Simon Garrity (@simon_garrity) reported from Gateshead, England

    @nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good

  • lcdB0Xing
    Chris (@lcdB0Xing) reported from Gateshead, England

    Some softcock just been on skysports saying liverpool should go easy on villa’s youngsters. Give over with that crap

  • DoddsJamie
    JamieEric (@DoddsJamie) reported from Washington, England

    @SkySports some1 give @jamieredknapp8 a hand shake for basically telling neville he's talking **** again !!!! What's fixing the stadium gunna do to what's going on on the pitch !!!

  • MrTeaPot1986
    Alan T (@MrTeaPot1986) reported from Newcastle upon Tyne, England

    @SkyHelpTeam All good this end, hope it’s all well at yours and that’s not a problem. Just thought I’d let you know incase it wasn’t flagged up anywhere. Take care

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RamsdenMike
    Mike Ramsden (@RamsdenMike) reported

    @charlieldrv @SkyHelpTeam The same issue from mine I knew via X that we scored before it was shown on Sky +

  • SeeneyJoe
    Joe Seeney 💛💙 (@SeeneyJoe) reported

    @SkySports your sky sports hd+ picture quality is awful. Not only do I have to put up with your broadcast being about 90 seconds behind the game but the picture freezes and blurring are constant

  • SJS2310
    Spencer Sheriff 🇬🇧 (@SJS2310) reported

    @charlieldrv @SkyHelpTeam Same here, Birmingham v Southampton last night, lagging, crap picture, froze twice, dogshit service from Sky!

  • Adzzor
    Adam (@Adzzor) reported

    Skysports gone worse between transfer deadline and the saturday shows, gone miles down hill

  • ErlMCFC
    cxm3r0n (@ErlMCFC) reported

    @sportbible @SkySports They’ve got the easiest job itw and still talk **** Brainless “pundits”

  • Bigjoe201207
    Joe Middleton (@Bigjoe201207) reported

    @grahamtreadwel1 Same thing with the Notts County game. Paying all this money for terrible coverage 🤦 @SkyUK

  • Abdullaishan86
    Abdulla ishan (@Abdullaishan86) reported

    @SkySports for a player who has led his team to 0 champion finishes and somehow is more expansive than rodi or declan when they both have a golld badge on thier lions how is this smart money this is foottball manager levels of stupid

  • _MukhtarYusuf
    Mukhtar Yusuf (@_MukhtarYusuf) reported

    Very poor service from @dpd_courierhelp today. Driver didn’t ring the doorbell then claimed I wasn’t in. Customer service was dismissive when I asked to make a complaint. @SkyHelpTeam you should consider how delivery partners reflect on your service.

  • tonyrogers68
    Tony Rogers (@tonyrogers68) reported

    @gfcbekah @SkySports @skytv Stream went bsck to first half. Now not working at all.

  • 993Justme
    Daza (@993Justme) reported

    @eurofootcom @markmcadamtv @SkySports Investment from the past , I remember him he was passionate and awful at defending