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Sky outages and service status in Sunderland, England

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Sunderland, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and TV.
  • The most recent signal from this area was received Aug 16, 8:03 AM GMT+1.
  • 38% Internet (38%)
  • 29% Phone (29%)
  • 17% TV (17%)
  • 8% Total Blackout (8%)
  • 8% Wi-fi (8%)

The latest reports from users having issues in Sunderland come from postal codes SR6 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: North Shields, Newcastle upon Tyne, Sunderland, Gateshead, South Shields, Wallsend, and Chester-le-Street.

CityProblem TypeReport Time
North Shields Wi-fi 22 hours ago
Newcastle upon Tyne Internet 2 days ago
Newcastle upon Tyne Phone 3 days ago
Sunderland Phone 3 days ago
Gateshead Wi-fi 3 days ago
Newcastle upon Tyne Internet 3 days ago

Nearby cities with recent reports

Newcastle upon Tyne

6 recent signals

2 days ago
Gateshead

3 recent signals

3 days ago
South Shields

2 recent signals

3 days ago
North Shields

1 recent signals

22 hours ago
Wallsend

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • laurafarrow91
    Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    @skytv @SkyHelpTeam I’ve got no satellite signal and I can’t get a engineer out until the 24th that’s over 2 weeks with no television

  • TheBeakSquawks
    Dr. Maurice Duffy (@TheBeakSquawks) reported from Whitley Bay, England

    @SkyUK kmm52592493v25028lokm I regret to say that I am looking to move my accounts as your service is appalling. Numerous call. Numerous solutions. No fixed now for months. Please send an engineer or I will change my account

  • ChrisNUFC4
    Chris (@ChrisNUFC4) reported from Newcastle upon Tyne, England

    @SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network

  • gre3ny6
    John Green Jr (@gre3ny6) reported from Washington, England

    @SkyHelpTeam why can’t I forward spam text messages to 7726 like you can with every other network ?

  • tomcowey
    Tommy (@tomcowey) reported from Walker Gate, England

    @stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.

  • KrissNufc83
    Kriss (@KrissNufc83) reported from South Shields, England

    @SkyHelpTeam Hi, is there N issue with broadband in the north east? My internet has been down for over an hour

  • BlueboyPotts
    rob potts (@BlueboyPotts) reported from Seaham, England

    @ianbohensbeta @SkyHelpTeam we have now had sky broadband since last February..and have not had one interruption to the service...much better than bt...

  • RICKERSRG
    Rickers (@RICKERSRG) reported from South Shields, England

    What's happened to the SkySports boxing coverage? Presentation is nearly as bad as BT Sport now. Lazy ******* aren't even at the fight. Probably being petty towards Hearn and Joshua seen as its his last fight on SkySports

  • Chubfubbler
    Dean Lamb (@Chubfubbler) reported from Washington, England

    @SkySports That hand on the desk thing is irritating as **** like!

  • Chris_p18
    Chris Parkin (@Chris_p18) reported from Gateshead, England

    @TristynClark4 @SkySports I havent said you did say that. I'm saying imagine top top players being happy working for him. But I'm not the idiot getting bought into believing the utter rubbish that the big sam managerial merrygoround creates.

  • naps154
    Paul Naples-Hails (@naps154) reported from Wallsend, England

    @SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam I’ve managed to sort the problem out

  • peteward74
    peter ward (@peteward74) reported from Durham, England

    @SkySports Slow night for sports news tonight like as this isn’t sport.

  • JamesLaurence_
    JamesHunter (@JamesLaurence_) reported from Gateshead, England

    @SkyHelpTeam any update on the low fell connection outage? Thanks :)

  • slapnuts316
    Slappy (@slapnuts316) reported from Washington, England

    @SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.

  • smudge79
    Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?

  • NoynamoJr
    Noy Namo Jr. (@NoynamoJr) reported from Newcastle upon Tyne, England

    @SkyHelpTeam internet has been down for about 45 mins now. Rebooted the router and ensured all the connections are fine. Wondering if there’s a connection issue?

  • WHG17
    Barry Cosgrave (@WHG17) reported from Whitley Bay, England

    @SkyHelpTeam I connect my sky Q box via ethernet. Sky box then says it's attached to SKY993CA Mini boxes work fine. But Sky Go doesn't. It says it can't find the box. I realise I'm not on the same network but I don't know the password for this created network. Please help.

  • HarrietWalshaw
    Harriet Walshaw (@HarrietWalshaw) reported from Sunderland Bridge, England

    @SkyHelpTeam we’re getting no satellite signal is this unique to us or a wider problem. Trying to phone but on hold for 20mins and counting.

  • toonpete85
    Pete Hind (@toonpete85) reported from Newcastle upon Tyne, England

    @SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jarrel_e
    J (@jarrel_e) reported

    @IconicGoal @BarcaUniversal @SkySports We don’t give a **** lol. Y’all still haven’t paid us for Torres. Pay full price or wait. Some things are principle.

  • WHU_Len
    The Student (@WHU_Len) reported

    @cxdi55 @skytv @SkyHelpTeam So just cancel and sign back up

  • suzickles
    Sanfairyann (@suzickles) reported

    @cxdi55 @skytv @SkyHelpTeam Me to A ‘VIP diamond’ customer £50 Really nice rep approached me in Metro Centre after conversation seems nothing could be done to reduce subscription politely smiled when I said unless I leave & return as a new customer !!! Don’t ever believe they reward you for loyalty

  • KevinDe30315301
    Kevin Delaney (@KevinDe30315301) reported

    @SkySports Sky sports as bad as ever

  • 5hadowtv
    5hadow_TV (@5hadowtv) reported

    @cxdi55 @skytv @SkyHelpTeam Switched to EE never looked back

  • mercythe16th
    thebillionaireduchess (@mercythe16th) reported

    @SkySports @Kingballer_824Q It was stupid of them to put a deadline on a player that is not even in hot demand.

  • martydev1888
    Marty Devlin (@martydev1888) reported

    @SimonRusbridge @SkySports Hes ****** awful

  • pwl1279
    Peter William (@pwl1279) reported

    @cxdi55 @skytv @SkyHelpTeam Leave. I’ve never stayed with the same provider for more than 3 years. Yes it’s a faff moving, but saves a lot of money by doing so.

  • mutter57956
    MinistryOfMutter (@mutter57956) reported

    @SkyNews @SkyJacquie @SkySports After years of defending male-bodied fighters in the women’s category as “progress,” you’re now using an actual woman like Katie Taylor to sell the sport. The sudden interest in biological females is pure hypocrisy. Women’s boxing never needed men to be legitimate.

  • TAFKAB2
    BoomPlatang💀 (@TAFKAB2) reported

    @DuggyStand @virginmedia @SkySports It doesnt work no matter what internet provider you have mate. Sky's servers are dogshit on purpose.