Sky Outage Report in Gateshead, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Gateshead, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Gateshead, England
The most recent Sky outage reports came from the following cities: Chester-le-Street, Sunderland, Consett, Newcastle upon Tyne, Stanley, Hebburn, Gateshead, Durham, Prudhoe, South Shields, North Shields, Whitley Bay, Wallsend, Washington and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Wi-fi | |
| Sunderland |
TV | |
| Consett |
Wi-fi | |
| Chester-le-Street |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
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Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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Rosco
(@Peterross83) reported
from
Sunderland, England
@SkySports Damn!
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
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Louise Ross
(@MrsLou_R) reported
from
Sunderland, England
@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
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Paul Kelly
(@paultkelly_) reported
from
Walker Gate, England
@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
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Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
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Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@theinsidernufc @NUFCgallowgate This constant comparison is boring. I never had issue with Bruce getting job @SkySports it’s what I expect from ownership & their ambition. But hoping we may now have owners that are ambitious & want NUFC to be it’s best. In which case we would need to change.
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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Nigel Simpson
(@S1mpson) reported
from
Durham, England
@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
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adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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SOUTH? Of the RIVER? :O :O :O
(@chaletian) reported
Why is my internet connection so bad all the time in the day, @SkyUK? Also, why does it cost a fortune to try and call you about it? Why am I paying you £60/m for basic services that don't even work properly?
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Emma Cadden
(@emma_aye) reported
@SkyHelpTeam Thanks. I no longer have access to the old Sky ID account so unsure I can remove the email address. I already deleted all my history and cache to use a new email, as well as trying on another computer, and still get the ‘existing customer’ error
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Georgie
(@GeorginaSheeh20) reported
@SkyHelpTeam I have checked and don’t feel these give solutions. I turn the hub on/off frequently throughout day this doesn’t help, the location of hub is as advised and I have an extender in place already. Currently there are 2 devices connected laptop and sky TV. Still problem after problem
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Aaron Addison
(@aaron_182) reported
from
Witham, England
@SkyHelpTeam My wife needs it for her work, she needs to be able to log in on her system as she works as a community nurse for NHS, you clearly cannot provide the service you say, how do I go about cancelling the contract? When it comes to paying the next bill I’ll wait a week?
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laura 🏴🇪🇺
(@laurasteele64) reported
@SkyHelpTeam When I check my sky app the engineer visit still says in progress no date or time is scheduled. It had gone down when I’d been at work on thu I noticed when I came 🏡 early from morning and went thru help steps and booked engineer. Days off are gonna be very boring.
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Anthony Harris
(@AnthonyH1976) reported
@markjamesthomas @SkyHelpTeam There are lots of people reporting pixelation particularly on mini boxes when watching recordings. Take a look at the Sky Forum. Started happening since the update for Amazon Prime but Sky as yet haven’t acknowledged the problem.
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Yousaf
(@Yousaf_S_1987) reported
@SkySports Wrong decision. Still feels far too raw for Us Chelsea fans. Lampard never lost to Jose Mourinho as a manager.
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Zuma Ibeh
(@zumaaibeh) reported
@SkyHelpTeam I was on a zoom call on my laptop and I can’t even stay on since the WiFi has been terrible all morning. Tried using a different device and had the same problem. How is the WiFi this bad?
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Georgie
(@GeorginaSheeh20) reported
@SkyHelpTeam I’m glad you think so expectations are not exactly high of having sky tv 2 mobiles and a work laptop all connected without any problems?? Particularly as have no gamers in house. I can’t see what guide you mean for a phone number? Are you not able to arrange someone to call me?
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c
(@sexistbladee) reported
@SkyHelpTeam hurry up and fix my broadband pls i need to go to my lessons