Sky Outage Report in Gateshead, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Gateshead, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Gateshead, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Consett, Durham, Sunderland, North Shields, South Shields, Cramlington, Wallsend, Chester-le-Street, Stanley and Hebburn.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Internet | ||
Internet | ||
Total Blackout | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Duncan Smallman (@cpt_liceboy) reported from Cramlington, England
Hey @SkyUK could you get your customer service sorted. My mother in law has been waiting for two days for her phone line to be repaired, that happens to be two days since my father in law died. You're making a difficult time worse #skymedia #SkyUK
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David Peel (@David_Peel) reported from South Shields, England
@SkySports Piss poor
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peter ward (@peteward74) reported from Durham, England
@SkySports Slow night for sports news tonight like as this isn’t sport.
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Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England
@skytv @SkyHelpTeam I’ve got no satellite signal and I can’t get a engineer out until the 24th that’s over 2 weeks with no television
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LymphomaLad (@SteveCoyne6) reported from Longbenton, England
@SkyHelpTeam could an engineer -hypothetically- move my dish to another wall of my house due to poor signal where it is?
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Pete Hind (@toonpete85) reported from Newburn, England
I'll keep asking until you bother to reply @SkyHelpTeam... I'm trying to work here but having precisely no success thanks to my terrible WiFi.
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Kel (@KJS97_) reported from Longbenton, England
@SkyUK internet been down since midday yesterday 👍🏼👍🏼👍🏼
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Gareth Miller (@geemiller71) reported from South Shields, England
Never warched anything as staged and rehearsed as #tournamentofhouses @SkyUK #skymax such a disappointment for my kids its all american. Howay Dame Mirren. Your better than this #turnedoff
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Michelle Hewison (@chellehewison) reported from Whitley Bay, England
@SkyHelpTeam The number of times since that I’ve had members of your sales team contact me trying to get me to stay as well is ridiculous. Each time I’ve had to tell them it’s because you don’t service my new area and then you hit me with a near £100 termination charge!
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Alicia Clayton (@aliciagraceee) reported from Newburn, England
@SkyHelpTeam Yes I did all of that and today it’s the same issue. So slow and saying technical issues now. My skyq mini box hasn’t worked for three weeks and won’t connect either. The advisor said it was a fast connection but the messages on screen and buffering tell a different story.
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Alicia Clayton (@aliciagraceee) reported from Newburn, England
Already rang @SkyUK about the internet not connecting and then it being slow. It then worked for an hour 😡. Having to use my phone to watch tv because you can’t use the sky apps as they’re buffering and numerous internet not connecting messages!
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Pete Hind (@toonpete85) reported from Newburn, England
@swanzmatt @SkyHelpTeam Jesus mate 😑 my landline has been down for about a week as well. My broadband keeps coming back then dropping again after a couple of minutes
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Gamer Nights Online (@GamerBelsh) reported from Prudhoe, England
@jnbain @SkyHelpTeam Yes apparently major outage, but not 100% on cause
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Alfresko (@Alfresko3) reported from Langley Park, England
@SkyUK Sky is crap. Same adverts over and over and over zzzzź.
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Pete Hind (@toonpete85) reported from Newcastle upon Tyne, England
@SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact
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Alexandra Lee (@xAlexandraLeex) reported from Ovingham, England
@SkyUK The fact that it literally is just streaming and no hard drive to actually record things, the cost of the tv package shouldn’t be the same as SkyQ. There should be a reduction in price for what is just a streaming service. I’m pretty disappointed with it tbh
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Steve Kidd (@Stevenkidd87) reported from Sunderland, England
@CanceloCuIture @SkySports My bad, I can’t see properly through these rose tinted glasses.
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Pete Hind (@toonpete85) reported from Newburn, England
So @SkyHelpTeam texted me at 6am on Wednesday morning saying that all the problems in my area were fixed.... that was evidently a LIE.
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Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Newburn, England
@SkySports FIFA telling us that the ‘young generation’ who’ve never been asked or polled want a World Cup more often.. This is down to money for the top flight & nothing more! #corruption
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Pete Hind (@toonpete85) reported from Newburn, England
@SkyHelpTeam Also what about the landline issue? Do I need to call in about that as well? From the landline that hasn't been working for knocking on three weeks?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Abdul Latif (@alatif7934) reported from Exeter District, England
@SkyHelpTeam It confirms that our phone is not compatible to your SkyQ hub so we need compatible set of Twin phones; base set has answering machine and upstairs ordinary phone. We are still left with 2 problems 1)SkyQ hub or Sky+ box do not communicate bcoz Sky+ box is not connrcted to Router
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Kimberley 🔴⚔️⚪ (@kimmyblade) reported from Chapletown, England
@SkyHelpTeam That’s already been done and I was told someone would be out to fix the fault at the exchange box, and I would get a text message to confirm when the work had been done, still no text message and still no internet
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jonathan scott (@jonscott1980) reported from Solihull, England
@SkyHelpTeam I am having issues getting to speak to someone I have sent a DM can someone assist?
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Graham Townsley (@No9Legends) reported from Whitley Bay, England
@DiscoDaveToon Good lad, if we want to make a stand then not just going for those @premierleague but we should also cancel @SkySports subscription. Only way change happens #premierleaguecorrupt
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Lynn Sbaih (@TweetsbyLynn) reported from Manchester, England
@SkyHelpTeam are there problems in Manchester M20? I keep losing the Internet.
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Noèl Cunningham 🇮🇪 (@noel_cunningham) reported from Llandudno, Wales
@SkyHelpTeam Haven't got the energy to talk to different departments. It's a real shame that when a big problem is reported to you that it can't be passed out unless customers takes time and energy out to chase it up. I just watch it uncut on @primevideouk as they have the correct copies.
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oliver chapman (@ochapman) reported from Bromley, England
Hi @skyuk - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks
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Karen Alford (@KarenA_69) reported from Whyteleafe, England
Please help @SkyUK @skytv these calls that I’ve reported to you are still coming through to me. They are saying they are sky how can I block them ..
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Freya Sledding (@SleddingFreya) reported from Burnley, England
@SkyHelpTeam at end of my tether ongoing WiFi issues - 2 engineer visits later still not fixed . Waited 3 0 minutes to be cut off again . Why am I paying for WiFi that doesn’t work . Can’t work at home (for nhs) and children difficult studying on line .. HELP
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Freya Sledding (@SleddingFreya) reported from Burnley, England
@LauraAppleton05 @SkyHelpTeam @OpenreachHelp Just had the same - terrible service