Sky Outage Report in Prudhoe, Northumberland, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prudhoe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prudhoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Sky
Sky is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Prudhoe, Northumberland, England
The most recent Sky outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Consett, Chester-le-Street and Ryton.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Internet | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prudhoe, England
Latest outage, problems and issue reports in Prudhoe and nearby locations:
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David Gleeson
(@dgleesonhistory) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.
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Ben Letby
(@0800BEN) reported
from
Newcastle upon Tyne, England
@EmmaB_0811 @SkyHelpTeam I had Sky broadband about 5 years ago and it was the same then. If you have Sky TV, the box goes into eco mode in the early hours which kills the wi fi connection to some devices in the house. If you turn off eco mode in settings on your sky tv box, it might solve the problem 🙏
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gemma donohue
(@gemma_donohue16) reported
from
Dunston, England
@SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks
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stacey
(@staceyloweryy2k) reported
from
Longbenton, England
@SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!
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Lee Mayes
(@Mezzy14) reported
from
Blaydon-on-Tyne, England
Never get bored of watching Premier League Years on @SkySports
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Karl Moon
(@NokkonWud) reported
from
Longbenton, England
“Sorry, we’re going to have to let you go. Your CSAT score is only 8.21 out of 10 on 5848 customer survey scores received. As a result you’re not entitled to any redundancy. “ The potential skewing of 0-8 = Bad and 9-10 = Good, boggles the mind! This needs changing @SkyHelpTeam
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Ian Smith
(@smudga27) reported
from
Newburn, England
@skytv @SkyHelpTeam Can you explain the constant issues with the “guaranteed” WiFi service performance you promise me? Ability to support multiple devices ❌ stability of service ❌speeds ❌#skybroadband #skyvip
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Paul Wilson
(@PaulWiywill) reported
from
Walker Gate, England
@sir_craigdevine @SkySports I think he should bugger off and retire. Mitro should have been booked for a big tough lad he went down for nowt.
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John Harper
(@john_rharper) reported
from
Dunston, England
There’s a clear whistle before Brighton score from the free kick. There is no reason to chalk off the goal. Hang your head in shame Lee Mason! Hang your head in shame! Appalling decision #WBABHA #skysports #premierleague
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Jamie Handyside
(@HandysideJ) reported
from
Harlow Hill, England
@SkyHelpTeam I have just experienced the rudest phone operator on your customer services helpline. And have not got anywhere with rectifying the problem
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Chris
(@lcdB0Xing) reported
from
Gateshead, England
Some softcock just been on skysports saying liverpool should go easy on villa’s youngsters. Give over with that crap
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TInt My Ride
(@TintmyRideNcl) reported
from
Longbenton, England
@SkyHelpTeam best part of 3hrs and 30 mins spent speaking to and not speaking too (calls getting left on hold) your support teams is just what I want to do on my only day off! Tech support asking for viewing card number in the side of the router #absoluteshambles still not sorted
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Andrew
(@a_scotty1892) reported
from
Annfield Plain, England
Abysmal service from @SkyHelpTeam 6weeks from signing up still no broad band over 15hrs spent on phone, 6days wasted waiting for openreach engineer not to turn up. Waited over a week for sky to call me to progress bridge case and still nothing... #sky #skybroadband
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Ian
(@iramshaw) reported
from
Sacriston, England
@primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball
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MICHAEL WHITFIELD
(@MICKWHD) reported
from
Longbenton, England
@SkySports Bollocks it’s down to ability. How many white people have failed? Why is always a chip o the shoulder.
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John Harper
(@john_rharper) reported
from
Dunston, England
Absolute joke of a system this! Clear and obvious! Get rid of this farcical VAR... or those making these awful decisions! Get rid!!! Not the first time Stuart Attwell has made an absolute shocker of a decision! Useless! #skysports #fa #ARSLEE
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@SkyHelpTeam Hi , i need to query a £50 non return fee but cant do this via twitter , been told to call the help team but there’s no number to call
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KK
(@Keeeeegurrnnnnn) reported
from
Newcastle upon Tyne, England
@SkySports @SkySportPrem The commentary is kkkin terrible. #BHANEW
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Allan Brough
(@AllanBrough) reported
from
Newcastle upon Tyne, England
@cyptoon @spaniels1980 @SkySports He wasn’t spitting at the kid, he was spitting at the car. He was being goaded the idiot behind the wheel who was filming while driving.
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philsy
(@philwalton2) reported
from
Gateshead, England
@SkySports He's seen enough, getting beat at home to Leeds!!! God help us!! #BRUCEOUTNOW
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Lewis
(@JoRobsonLewis) reported
@SkyHelpTeam Hi there, broadband stopped working last night. Tests have detected a fault & engineer needed but no appt until 10/12! We work from home, and have many devices that need wifi. We need wifi to earn! 10/12 is no good. Pls help
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fifiii 🇦🇱🇦🇱🇦🇱
(@_fiiifi) reported
@SkyHelpTeam your broadband is a load of crap. Your customer service team is just as bad, and your expected engineers seem to be disappearing whenever they’re due to come and fix things at the property!
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Laura
(@Alphamaya) reported
@SkyHelpTeam The test now shows there is an outage in the area. Others in the village also reporting issues on the local notice board
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Dean Foster
(@Deanofozz) reported
Trying to sort a deal and not pay stupid prices with @SkyUK and you constantly feel like your held over a barrel, anyone get a decent price and know who’s worth going with? 👍🏻
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Brenda
(@worldcatlover) reported
@SkyUK Why r offers like this never for existing customers!
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skipper
(@gaelmcl) reported
@SkyHelpTeam hi absolutely terrible broadband in Maidenhead- any reason for this? Thanks
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Lizzie
(@Lizziekenny1993) reported
@SkyHelpTeam Hi thanks for getting back to me. I have tried and no look as soon as you click download it says failed item unavailable but its all there ! Please help!
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THE PRESS: lies lies and lies
(@isayno2fakenews) reported
@johnybuff71 @superlegs271 @SkySports You're a joke! You support a small club like #lfc and you compare a player that was working his way out of your club because he realise he was sold a false dream and once he realised the real truth he wanted out.
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Jithin Prakash
(@24Jithinprakash) reported
@SkySports Players are dog ****. The same attacking players that caused emery his job.
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Paul Gough
(@Gough13Paul) reported
@SkyHelpTeam please can someone help with my billing issue. Been charged for not sending equipment back. This has now been returned and have had no joy in getting a refund. Forgive me but this is better in my bank than yours🤔