Sky

Sky Outage Report in Prudhoe, Northumberland, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prudhoe, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prudhoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Prudhoe, Northumberland, England 01/20/2026 15:05

January 20: Problems at Sky

Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Prudhoe, Northumberland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Corbridge, Hexham, Gateshead, Stanley, Chester-le-Street, Consett and Cramlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Total Blackout
United KingdomCorbridge TV
United KingdomNewcastle upon Tyne Total Blackout
United KingdomHexham Internet
United KingdomGateshead TV
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prudhoe, England

Latest outage, problems and issue reports in Prudhoe and nearby locations:

  • Alfresko3 Alfresko (@Alfresko3) reported from Langley Park, England

    @SkyUK Sky is crap. Same adverts over and over and over zzzzź.

  • toonpete85 Pete Hind (@toonpete85) reported from Newburn, England

    So @SkyHelpTeam texted me at 6am on Wednesday morning saying that all the problems in my area were fixed.... that was evidently a LIE.

  • stevewallwork Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    Can someone @SkySports tell me why we are never referred to as Newcastle United any more. It’s our name, in case you forgot.

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @DailyMirror Another low for @Carra23 that no doubt @SkySports will sweep under the carpet as they did with his spitting incident… #noshame

  • toonpete85 Pete Hind (@toonpete85) reported from Newburn, England

    @SkyHelpTeam Also what about the landline issue? Do I need to call in about that as well? From the landline that hasn't been working for knocking on three weeks?

  • xAlexandraLeex Alexandra Lee (@xAlexandraLeex) reported from Ovingham, England

    @SkyUK The fact that it literally is just streaming and no hard drive to actually record things, the cost of the tv package shouldn’t be the same as SkyQ. There should be a reduction in price for what is just a streaming service. I’m pretty disappointed with it tbh

  • utdlee7 Lee Smith (@utdlee7) reported from Witton Gilbert, England

    @SkySports Lap of honour after beating the worst United side in 50 years. Teams still rather beat a poor United than a top class city side. Says it all.

  • GamerBelsh Gamer Nights Online (@GamerBelsh) reported from Prudhoe, England

    @jnbain @SkyHelpTeam Yes apparently major outage, but not 100% on cause

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @SkySports Disgraceful - the manager ALWAYS at least publicly takes responsibility & deals with any issues internally but here we have (& after only two games) Erik ten Hag throwing his entire team under the bus…

  • KJS97_ Kel (@KJS97_) reported from Longbenton, England

    @SkyUK internet been down since midday yesterday 👍🏼👍🏼👍🏼

  • SteveCoyne6 LymphomaLad (@SteveCoyne6) reported from Longbenton, England

    @SkyHelpTeam could an engineer -hypothetically- move my dish to another wall of my house due to poor signal where it is?

  • cardguard68 steve wills (@cardguard68) reported from Chester-le-Street, England

    @SkySports will someone please tell me what ******** does Chris Jordan bring to the England T20 team he is absolutely ******* useless

  • aliciagraceee Alicia Clayton (@aliciagraceee) reported from Newburn, England

    @SkyHelpTeam Yes I did all of that and today it’s the same issue. So slow and saying technical issues now. My skyq mini box hasn’t worked for three weeks and won’t connect either. The advisor said it was a fast connection but the messages on screen and buffering tell a different story.

  • cpt_liceboy Duncan Smallman (@cpt_liceboy) reported from Cramlington, England

    Hey @SkyUK could you get your customer service sorted. My mother in law has been waiting for two days for her phone line to be repaired, that happens to be two days since my father in law died. You're making a difficult time worse #skymedia #SkyUK

  • toonpete85 Pete Hind (@toonpete85) reported from Newcastle upon Tyne, England

    @SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact

  • toonpete85 Pete Hind (@toonpete85) reported from Newburn, England

    @swanzmatt @SkyHelpTeam Jesus mate 😑 my landline has been down for about a week as well. My broadband keeps coming back then dropping again after a couple of minutes

  • tomcowey Tommy (@tomcowey) reported from Walker Gate, England

    @stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.

  • aliciagraceee Alicia Clayton (@aliciagraceee) reported from Newburn, England

    Already rang @SkyUK about the internet not connecting and then it being slow. It then worked for an hour 😡. Having to use my phone to watch tv because you can’t use the sky apps as they’re buffering and numerous internet not connecting messages!

  • toonpete85 Pete Hind (@toonpete85) reported from Newburn, England

    I'll keep asking until you bother to reply @SkyHelpTeam... I'm trying to work here but having precisely no success thanks to my terrible WiFi.

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Newburn, England

    @SkySports FIFA telling us that the ‘young generation’ who’ve never been asked or polled want a World Cup more often.. This is down to money for the top flight & nothing more! #corruption

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • alexs1790 alex🐝 (@alexs1790) reported

    @SkyHelpTeam Platinum but thinking of leaving your service

  • CybrHwk Graeme 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@CybrHwk) reported

    @lilH3rmit @SkyHelpTeam And paying £10 to access the new customer discounts!

  • LeonWoodley3 Leon Woodley (@LeonWoodley3) reported

    @SkyHelpTeam I’m obviously not the only one having this issue. It’s been 5 days. It’s silly now.

  • CybrHwk Graeme 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@CybrHwk) reported

    @SkyHelpTeam Platinum, not that it makes any difference at all, it doesn't unlock additional discounts at contact renewal. Most of the so-called rewards are in London, the last place on earth I'd ever want to go. Sky VIP is a great marketing tool, but mostly worthless to the actual customer

  • rabnap Boab (@rabnap) reported

    @SkyHelpTeam Is there an issue with data being rolled over from my piggybank to a sim? My daughter is in need of data to book travel home, it has left my piggybank but not showing on the sim!!!! 😠

  • shafterjay Jay Unsworth (@shafterjay) reported

    @SkyHelpTeam Gold and makes no difference what so ever customer service told me at the end of my contract if I want cheaper bills cut items off my package and then put my bill up £10 a month

  • sashramsamy Sash (@sashramsamy) reported

    @SkyHelpTeam my broadband was supposed to be activated yesterday, spoke to customer services who said it will take at least one working day to investigate. I then get a text to say it’s active but still not. Very confused. Please help

  • cday1886 Chris Day (@cday1886) reported

    @SkyHelpTeam Same thing can't get to the create account after I sign in with my sky id

  • Rhys_Davies93 Rhys Davies (@Rhys_Davies93) reported

    @SkyHelpTeam My sky q box is dropping signal a lot yesterday and today, weather is fine, it’s becoming unwatchable!

  • Gavabz Gavabz (@Gavabz) reported

    Unbelievably poor Customer Service from @SkyUK Mobile