Sky Outage Report in Prudhoe, Northumberland, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prudhoe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prudhoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 28: Problems at Sky
Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Prudhoe, Northumberland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Consett, Cramlington, Gateshead and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Cramlington |
||
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prudhoe, England
Latest outage, problems and issue reports in Prudhoe and nearby locations:
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Tommy
(@tomcowey) reported
from
Walker Gate, England
@stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.
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Alexandra Lee
(@xAlexandraLeex) reported
from
Ovingham, England
@SkyUK The fact that it literally is just streaming and no hard drive to actually record things, the cost of the tv package shouldn’t be the same as SkyQ. There should be a reduction in price for what is just a streaming service. I’m pretty disappointed with it tbh
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LymphomaLad
(@SteveCoyne6) reported
from
Longbenton, England
@SkyHelpTeam could an engineer -hypothetically- move my dish to another wall of my house due to poor signal where it is?
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Duncan Smallman
(@cpt_liceboy) reported
from
Cramlington, England
Hey @SkyUK could you get your customer service sorted. My mother in law has been waiting for two days for her phone line to be repaired, that happens to be two days since my father in law died. You're making a difficult time worse #skymedia #SkyUK
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Kel
(@KJS97_) reported
from
Longbenton, England
@SkyUK internet been down since midday yesterday 👍🏼👍🏼👍🏼
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
@SkyHelpTeam Yes I did all of that and today it’s the same issue. So slow and saying technical issues now. My skyq mini box hasn’t worked for three weeks and won’t connect either. The advisor said it was a fast connection but the messages on screen and buffering tell a different story.
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Pete Hind
(@toonpete85) reported
from
Newburn, England
@SkyHelpTeam Also what about the landline issue? Do I need to call in about that as well? From the landline that hasn't been working for knocking on three weeks?
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Alfresko
(@Alfresko3) reported
from
Langley Park, England
@SkyUK Sky is crap. Same adverts over and over and over zzzzź.
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
Can someone @SkySports tell me why we are never referred to as Newcastle United any more. It’s our name, in case you forgot.
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Gamer Nights Online
(@GamerBelsh) reported
from
Prudhoe, England
@jnbain @SkyHelpTeam Yes apparently major outage, but not 100% on cause
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Pete Hind
(@toonpete85) reported
from
Newburn, England
I'll keep asking until you bother to reply @SkyHelpTeam... I'm trying to work here but having precisely no success thanks to my terrible WiFi.
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
Already rang @SkyUK about the internet not connecting and then it being slow. It then worked for an hour 😡. Having to use my phone to watch tv because you can’t use the sky apps as they’re buffering and numerous internet not connecting messages!
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Newburn, England
@SkySports FIFA telling us that the ‘young generation’ who’ve never been asked or polled want a World Cup more often.. This is down to money for the top flight & nothing more! #corruption
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@DailyMirror Another low for @Carra23 that no doubt @SkySports will sweep under the carpet as they did with his spitting incident… #noshame
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Stephen ‘Murf’ Murtha ©️
(@MurthaOfficial) reported
from
Newburn, England
@SkyHelpTeam can you tell me why I have the same sim deals as the rest of my family, we have the same phones, yet when I’m out, their phones will load app data and web data no problem, but mine keeps buffering. No matter what it is, FB, Twitter, App Store, Web. Help please.
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LymphomaLad
(@SteveCoyne6) reported
from
Longbenton, England
@SkyHelpTeam Hi..My Sky Talk landline is down due to a problem in my area. Have you got any idea when will this be resolved?
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Lee Smith
(@utdlee7) reported
from
Witton Gilbert, England
@SkySports Lap of honour after beating the worst United side in 50 years. Teams still rather beat a poor United than a top class city side. Says it all.
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Pete Hind
(@toonpete85) reported
from
Newburn, England
So @SkyHelpTeam texted me at 6am on Wednesday morning saying that all the problems in my area were fixed.... that was evidently a LIE.
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@SkySports Disgraceful - the manager ALWAYS at least publicly takes responsibility & deals with any issues internally but here we have (& after only two games) Erik ten Hag throwing his entire team under the bus…
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Chris
(@ChrisNUFC4) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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James
(@Jimtonybob) reported
@SkyHelpTeam Broadband down si ce 11:00 yesterday, NG19 area. Is there an ongoing issue?
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James gibbs
(@9ibbo) reported
@ajtommo1991 @SkySports Can’t go on the tv pleading poverty whilst just coming back from a trip to Dubai? He knew it was coming we all did….so be prepared for it he had a year left on his contract? Never gonna be guaranteed another?
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dean deanson
(@dean_deanson) reported
@Beth_Laing83 @SkyHelpTeam Oh dear Beth the outage is fixed what on earth are you going to complain about now? I’m sure you’ll find something though
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ozzy91
(@AaronOzzy15) reported
@SkyHelpTeam Yeh it just starts to flash orange and will re connect but never sure how long we will have Internet before it happens again
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himarv
(@himarv1) reported
RT @SkyHelpTeam: @SignpostMarv Hi Marv, don't have specifics on what was going on. Main thing is the issue is now resolved. Daniel
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NahMate88
(@Nahmate1988) reported
@Craig27976749 @9ibbo @SkySports Am I allowed an opinion on his opinions? they’re usually always terrible, in my opinion. Like the ones where he was tweeting our owners about sacking Hurst throughout the season. Now he’s having a pop at a great servant to the club. Boring boring opinions, in my opinion #gtfc
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Pedro Cabanna
(@PedroCabanna) reported
@SkyUK Really disappointed. We’ve had to return one due to a speaker fault and then we got a stripe down the screen yesterday on the replacement. It’s slow, clunky and cumbersome to use. If we had the choice again we wouldn’t get it and seriously considering returning it.
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Mandy Sheridan
(@MrsSherrec) reported
@SkyHelpTeam 5 times and every time I get the same response and promise of a call back but low and behold that never happens. It has been very poor service and I am seriously considering not renewing my BB when my contact runs out
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Author, genealogy addict, love sci-fi
(@ElaineJackson12) reported
@OneTwigBeyond @SkyUK If we ever do watch mainstream channels, we tend to watch on catch-up so we can avoid adverts. Ads are bad on YouTube watched through Sky! Better if logged in via PC.
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Ash Thompson
(@ajtommo1991) reported
@9ibbo @SkySports Wind it in Gibbo, he’s just lost his job - yeah he got paid well, but still got bills to pay and a family to support!