Sky Outage Report in Prudhoe, Northumberland, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prudhoe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prudhoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (51%)
-
TV (27%)
-
Wi-fi (11%)
-
Total Blackout (6%)
-
Phone (2%)
-
E-mail (2%)
Live Outage Map Near Prudhoe, Northumberland, England
The most recent Sky outage reports came from the following cities: Corbridge, Newcastle upon Tyne, Hexham, Gateshead, Stanley, Chester-le-Street, Consett and Cramlington.
| City | Problem Type | Report Time |
|---|---|---|
 Corbridge |
TV | |
| Newcastle upon Tyne |
Total Blackout | |
| Hexham |
Internet | |
| Gateshead |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prudhoe, England
Latest outage, problems and issue reports in Prudhoe and nearby locations:
-
Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
-
Paul Kelly
(@paultkelly_) reported
from
Walker Gate, England
@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
-
Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
-
Emily Rowe
(@emi_rowe) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔
-
carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
-
Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
-
Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
-
Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
-
Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
-
Andrew William Hardy 🔰🇾🇪💙
(@AndrewW42421683) reported
from
Cramlington, England
@SkyHelpTeam since we upgraded our sky fibre to the new hub4 we have had awful connection and service issues keep on dropping signal and no phone either as it's tho our hub via VoIP extremely frustrated
-
Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam please could you advise when your broadband will be up and running? It has been down in my area for the past 2 hours and I am trying to work from home. Have tried all troubleshooting options
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
-
Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
-
Gamer Nights Prudhoe
(@GamerBelsh) reported
from
Prudhoe, England
@SkyHelpTeam My Internet has been down since around six last night NE425DR area, do you know of any current problems? Done full resets in all in home equipment and swapped out micro filters etc it's like there's no signal coming in at all.
-
adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
-
Sarah
(@SarahFallows82) reported
from
Ryton, England
@SkyUK don’t like the new update for Sky Q. Slow and clunky.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Grumio
(@Lewis_MufcUTD) reported
@ynwa19x @SkySports United do good against the top 6 usually its against the smaller teams where we usually fail. Im not the biggest fan of Ole but I think we are one good DM away from winning the title. First time our manager has been backed with first choice signings in years
-
Linda Reilly
(@LinRei10) reported
@SkyHelpTeam @VodafoneIreland having newly installed Vodafone fiber broadband this is a constant message on both the main sky Q box & mini Q. Is this a sky or Vodafone issue. I do have constant issues with Mini Q of no network
-
Dan
(@UTA18861984) reported
@SkySports We don’t do basketball. **** basketball.
-
Aryan Kalantri
(@aryan130792) reported
@Hempomatt @AskPlayStation @SkyUK I will have to recommend you to IFIX.IT792 on Instagram he’s gonna help you fix it. He’s reliable and trustworthy
-
Messi Fans Page
(@footssi) reported
@ajprop99 @cfc_ckg @SkySports I support the same team as you bro
-
Andy Mccracken
(@macca0838) reported
@SkyHelpTeam Yeah that will tell me what I already know . There's an issue in the area . I'm asking for an update as in oh we hope in the next 4 hours or its possibly gonna be days . You know like an update !
-
Dezzi-Jane
(@dezzi_30) reported
@SkyHelpTeam Thanks for replying. It's any of the Sky Sports channels where I am watching live - the worst hit seem to be Sky Sports Main event HD (401), Cricket HD (404) and Formula 1 HD (406). Every other channel seems to be pixellation-free!
-
Andy Mccracken
(@macca0838) reported
@SkyHelpTeam Sorry but your apology doesn't help in the slightest I've 4 kids stuck in the house moaning dad when will the Internet be back on
-
kevin bloss
(@bloss_kevin) reported
@SkyHelpTeam Hi guys I have been given a sky soundbox how do i connect it to my sky 2tb Q box as it only has one HDMI Help !!
-
counosboy
(@counosboy) reported
@SkyHelpTeam I have replied, although what ever bots you have answering the messages never seem to understand what im asking