Sky Outage Report in Prudhoe, Northumberland, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prudhoe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prudhoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Prudhoe, Northumberland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Blakelaw and Stanley.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prudhoe, England
Latest outage, problems and issue reports in Prudhoe and nearby locations:
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Barrie Dent
(@BarrieDent2) reported
from
Belsay, England
@SkyHelpTeam I need to cancel sky cinema from my account tried telephone but been on hold for 40 mins please advise
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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ⵣ Salem | ⵙⴰⵍⵎ
(@sabzmzm) reported
from
Walker Gate, England
Called @SkyHelpTeam about the shit internet, and they basically told me it is what it is
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports No shit
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Caroline Smith
(@seilpup) reported
from
Rowlands Gill, England
@SkyHelpTeam @skytv Help!! I am not the only customer having this issue.
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Graeme Gilroy
(@wirehype) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@SkyHelpTeam Thank you. Will do. FYI the same problem appears on multiple devices right now.
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🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam @OpenreachHelp my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
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Paul
(@Paul14boss) reported
from
Newcastle upon Tyne, England
@LittleHenryD @SkySports Awful news a young lad too
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Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
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🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
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Barrie Dent
(@BarrieDent2) reported
from
Belsay, England
@MsiDouglas @NUFC It will only happen if the press @SkySports ect starting asking the question because he will never listen to the fans
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david m fisher
(@davidmfisher1) reported
from
Cramlington, England
@SkyHelpTeam good evening I am waiting for a delivery of a new broadband hub but can't find anywhere to trace it can you help please
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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Liz
(@LizH_11) reported
from
Ryton, England
@SkyHelpTeam Says no known problems in the area obs is as several people in this area are having same problem
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
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Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
Just had a phone call from a man claiming to be from @SkyUK asking about the issues I have with my broadband...I don’t have sky broadband, he didn’t like that. #scam #Beware Phone number showing was 0121 382 2969 @SkyHelpTeam
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adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Pyett
(@mike_1809) reported
@SkyHelpTeam So it’s acceptable to get 1.2mbs over your super fast service and 37.46 mbs over 4g is it and signal not reaching security cameras! download speed to my iPhone with netgear router via Virgin is 160mbs.... Sky promised me a better broadband service! This is unbelievably worse!
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Joanne Paul
(@JoPaul_2012) reported
@SkyHelpTeam I've tried this and been on the phone for 2hrs with one of your team trying to help. The orange Internet light is on and with so many people in the area having issues it has to be a wider issue
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James Buxton
(@JibbaJabba1980) reported
@SkyHelpTeam So where does this leave me? You are saying there is no issue, but my self and other people on the street are saying these is an issue, all starting on Sunday.
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DJ Jamie Taylor 🎧
(@DJJamieTaylor1) reported
@SkyHelpTeam do you know of any broadband issues in the RG9 area? Mine’s knackered
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Simon Bates
(@simon_bates) reported
@eldelbo @SkyHelpTeam Ditto here and can’t set up talk shield as wevsite not working... happened last 2 days now - something not right...
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SqualidSeal
(@SqualidSeal) reported
@HillF1 @SkySports I dunno about bad idea, but putting the other option as great idea makes me wanna say and idea. Im more inclined to say I’d be willing to see how it goes
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Marc McCann
(@MarcasMhicCanna) reported
@Kieran_hunt_007 @libs7350 @SkySports Just because you do fine doesn't mean others do. When our hard working nurses have to choose between feeding their kids or heating homes then it's clear there are problems. A simple search of the increase in nos of people using food banks over the last 12 yrs is proof of this.
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Thomas Allcorn
(@AllcornThomas) reported
@SkyHelpTeam very slow internet yesterday afternoon then no internet spoke to someone on the phone and your tests were not working either and so he had to give up helping, woke up today and no internet still SP8 area Gillingham Dorset?????
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Rich Cross
(@RCDC1987) reported
@SkyHelpTeam I appreciate you can’t help, but surely someone can connect me with someone who can. It is objectively not good enough to be 2 months down the road and the support team are still at the stage of telling me the app is fine surely?
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𝓜𝓲𝓰𝓾𝓮𝓵 🏁
(@FormulaMiguel) reported
@HillF1 @SkySports I like the idea. They will test it, if it is good they stick with it, if it is bad they can just stop sprint races at all.