Sky Outage Report in Prudhoe, Northumberland, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prudhoe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prudhoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 18: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (58%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Prudhoe, Northumberland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Consett and Ryton.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Gateshead |
TV | |
| Consett |
TV | |
| Consett |
TV | |
| Newcastle upon Tyne |
Wi-fi | |
| Ryton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prudhoe, England
Latest outage, problems and issue reports in Prudhoe and nearby locations:
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Sarah
(@SarahFallows82) reported
from
Ryton, England
@SkyUK don’t like the new update for Sky Q. Slow and clunky.
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam please could you advise when your broadband will be up and running? It has been down in my area for the past 2 hours and I am trying to work from home. Have tried all troubleshooting options
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
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Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
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Mike Blythe
(@blyth_mike) reported
from
Longbenton, England
@TVKev @MailSport Terrible decision by @SkySports to get rid of 3 of the best pundits on TV.
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Paul Kelly
(@paultkelly_) reported
from
Walker Gate, England
@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
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Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
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Emily Rowe
(@emi_rowe) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
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Andrew William Hardy 🔰🇾🇪💙
(@AndrewW42421683) reported
from
Cramlington, England
@SkyHelpTeam since we upgraded our sky fibre to the new hub4 we have had awful connection and service issues keep on dropping signal and no phone either as it's tho our hub via VoIP extremely frustrated
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Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
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Emily Rowe
(@emi_rowe) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam my WiFi is not working (again!). In Newcastle upon Tyne. Tried connection diagnosis and no luck ..
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
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Gamer Nights Prudhoe
(@GamerBelsh) reported
from
Prudhoe, England
@SkyHelpTeam My Internet has been down since around six last night NE425DR area, do you know of any current problems? Done full resets in all in home equipment and swapped out micro filters etc it's like there's no signal coming in at all.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Oxford
(@richoxford) reported
In the midst of all this about the apparent 'super' league, @SkySports has a story about how @paulpogba wants £500k a week to stay at @ManUtd. What in ******** has this come to. It's all about money. There are people that literally can't afford to eat.
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Styling By Anu
(@StylingByAnu) reported
@SkyHelpTeam Hello, I am having issues with my broadband. I’ve restarted the router but no difference.
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AJ
(@aj_del_94) reported
@KierenLaverty @SkySports I agree, with that being the case. Even expand it to a bigger tournament, that wouldn't be as bad. The 50+1 model needs to be brought in for every football club in the world.
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Buckaroo buck
(@BuckarooBuck) reported
@JeffStelling Jeff you couldn't even support you're colleagues when @SkySports gave them the boot..... You're all about the money as well ya soup taking bawbag!!!
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Kath Rella
(@KathRella) reported
To hell with the ESL and if @SkySports, @btsport, @AmazonUK or any other group buy rights for it, I will cancel any and all services I have with them, and never buy products or services from them again.
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Daniel Gordon
(@danielmillerg) reported
@SkySports **** you sky sports for not taking a stand
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Nemz
(@Nemz45) reported
@SkySportsNews @SkySports If he got sacked for standing against ESL i respect him i never did...If not then oh well...
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syd
(@Proomster) reported
@SkyHelpTeam still awful speeds, are you going to fix this @SkyHelpTeam?
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Mo 🙉
(@EliteMentalityy) reported
The question is are @btsport and @SkySports going to continue broadcasting the games? Cus if they do that is just hypocritical of them and they are very much part of the problem #SayNoToSuperLeague
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Raj Patel
(@Raj_Patel93) reported
@ManUnitedTalk @SkySports @GNev2 I agree with everything your saying but I’d just note, Murdoch no longer owns Sky. Not to say he wasn’t part of the problem when the PL was created originally though