Sky Outage Report in Prudhoe, Northumberland, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Prudhoe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prudhoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Prudhoe, Northumberland, England
The most recent Sky outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Chester-le-Street, Consett and Ryton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prudhoe, England
Latest outage, problems and issue reports in Prudhoe and nearby locations:
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Karl Moon
(@NokkonWud) reported
from
Longbenton, England
Just phoned @SkyHelpTeam and, the support (once you finally get through!) as always was very good. But we are always informed of a customer survey that is to be filled in for support given by the advisor. A score of 0-8 is regarded as BAD(!) and only 9-10 is good. (1/2)
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Ian
(@iramshaw) reported
from
Sacriston, England
@primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball
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David Gleeson
(@dgleesonhistory) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.
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Steve M
(@Steve_Mac112) reported
from
Longbenton, England
@johnpatta I won’t be paying for it, think i’ll also cancel my @SkySports too!! #RipOff
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Ray Cunningham
(@RayC1945) reported
from
Cramlington, England
@SkySports I'd have sent Lamela off just for his embarrassing playacting let alone provoking the whole incident by striking his opponent!! The referee actually ended up rewarding Lamela for hitting Martial
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Karl Moon
(@NokkonWud) reported
from
Longbenton, England
“Sorry, we’re going to have to let you go. Your CSAT score is only 8.21 out of 10 on 5848 customer survey scores received. As a result you’re not entitled to any redundancy. “ The potential skewing of 0-8 = Bad and 9-10 = Good, boggles the mind! This needs changing @SkyHelpTeam
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Ḟ┍𝙖ПĶ𝒾𝙚 ✍️
(@Frankie_090) reported
from
Walker Gate, England
@StuartP55357794 @SkySports Why? Arsenal was stupid enough to pay him it and don't play him. He's given loads to Charity, children receiving life changing surgeries etc.
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Ben Letby
(@0800BEN) reported
from
Newcastle upon Tyne, England
@EmmaB_0811 @SkyHelpTeam I had Sky broadband about 5 years ago and it was the same then. If you have Sky TV, the box goes into eco mode in the early hours which kills the wi fi connection to some devices in the house. If you turn off eco mode in settings on your sky tv box, it might solve the problem 🙏
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Lee Mayes
(@Mezzy14) reported
from
Blaydon-on-Tyne, England
Never get bored of watching Premier League Years on @SkySports
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Chris
(@lcdB0Xing) reported
from
Gateshead, England
Some softcock just been on skysports saying liverpool should go easy on villa’s youngsters. Give over with that crap
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Andrew
(@a_scotty1892) reported
from
Annfield Plain, England
Abysmal service from @SkyHelpTeam 6weeks from signing up still no broad band over 15hrs spent on phone, 6days wasted waiting for openreach engineer not to turn up. Waited over a week for sky to call me to progress bridge case and still nothing... #sky #skybroadband
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TInt My Ride
(@TintmyRideNcl) reported
from
Longbenton, England
@SkyHelpTeam best part of 3hrs and 30 mins spent speaking to and not speaking too (calls getting left on hold) your support teams is just what I want to do on my only day off! Tech support asking for viewing card number in the side of the router #absoluteshambles still not sorted
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philsy
(@philwalton2) reported
from
Gateshead, England
@SkySports That's next June for ***** sake! If this **** is still about were well ******!!
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Jamie Handyside
(@HandysideJ) reported
from
Harlow Hill, England
@SkyHelpTeam I have just experienced the rudest phone operator on your customer services helpline. And have not got anywhere with rectifying the problem
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MICHAEL WHITFIELD
(@MICKWHD) reported
from
Walker Gate, England
@SkySports Then stop broadcasting lies and start reporting the real issues with the premier league and Qatar. Your just premier league puppets with second rate pundits. No wonder I cancelled my subscription.
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stacey
(@staceyloweryy2k) reported
from
Longbenton, England
@SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!
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Craig meldrum
(@Meldrum_10) reported
from
Gateshead, England
@SkySports Newcastle match on Main Event no crowd noise my kids have heard more bad language off me 🙀🙀🤔🤔 than they do sitting in Gallowgate end 🙈🙈
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MICHAEL WHITFIELD
(@MICKWHD) reported
from
Longbenton, England
@SkySports Bollocks it’s down to ability. How many white people have failed? Why is always a chip o the shoulder.
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Allan Brough
(@AllanBrough) reported
from
Newcastle upon Tyne, England
@cyptoon @spaniels1980 @SkySports He wasn’t spitting at the kid, he was spitting at the car. He was being goaded the idiot behind the wheel who was filming while driving.
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gemma donohue
(@gemma_donohue16) reported
from
Dunston, England
@SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ekramul
(@ehoque007) reported
@SahdiaW @SkyHelpTeam Oh dear. Iv had signal issues before, and a full reboot did the trick. You prob tried it already....
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David Kirlew-Morris
(@DavidMorris1984) reported
Hi @SkyHelpTeam My entire work day has been wrecked due to internet connection problems. It started off as just problems with my laptop, but now there's issues with SkyQ and accessing websites on e.g. my phone. Not the first time this has happened and I'm not happy at all.
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Glynn Dickson
(@Glynner86) reported
@SkyHelpTeam I'm a Sky VIP customer, and with a Samsung phone with Sky. But all that happened to me was my Sky TV bill increased massively! Tried to get through on the phone to reduce my rate but was on hold for ages!
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Emma Chesswas
(@Emmachesswas) reported
@SkyUK is the mobile service down?
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DralZ
(@dralzx) reported
@SkyHelpTeam Well first they tried to tell me my speed was fine which was stupid since I didn't ring sky to have a chat... They said that someone from their engineer team or something would be in touch and then they never contacted me.
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Thadius Albert Denton
(@AlThad) reported
@PeacockTVCare I wasn't aware that peacock had a premium service. I can o ly access content via SkyUK
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Peter White
(@petethemanc11) reported
@ST_WOOLYBACK @SkySports Utd never got one for going unbeaten away from home which is probably more difficult ?
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Sleigh92
(@sleigh92) reported
I have email breakdowns of the agreed contract price and am being passed over to various teams after being on the phone for hours. Is this really how you want to treat customers? @SkyHelpTeam
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Sleigh92
(@sleigh92) reported
@SkyUK I have email breakdowns of the agreed contract price and am being passed over to various teams after being on the phone for hours. Is this really how you want to treat customers?
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Keri Jackson
(@KeriJac27965166) reported
@SkyHelpTeam I've had no phone line now for days (CO15 area) checker has been saying there is a problem but this is showing as reported nearly 4 days ago now. How do I find out whats going on?