Sky Outage Report in Prudhoe, Northumberland, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prudhoe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prudhoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Prudhoe, Northumberland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Consett, Gateshead, Chester-le-Street and Ryton.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Consett |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prudhoe, England
Latest outage, problems and issue reports in Prudhoe and nearby locations:
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ⵣ Salem | ⵙⴰⵍⵎ
(@sabzmzm) reported
from
Walker Gate, England
Called @SkyHelpTeam about the shit internet, and they basically told me it is what it is
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david m fisher
(@davidmfisher1) reported
from
Cramlington, England
@SkyHelpTeam good evening I am waiting for a delivery of a new broadband hub but can't find anywhere to trace it can you help please
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Paul
(@Paul14boss) reported
from
Newcastle upon Tyne, England
@LittleHenryD @SkySports Awful news a young lad too
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@SkyHelpTeam Thank you. Will do. FYI the same problem appears on multiple devices right now.
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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Barrie Dent
(@BarrieDent2) reported
from
Belsay, England
@MsiDouglas @NUFC It will only happen if the press @SkySports ect starting asking the question because he will never listen to the fans
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Liz
(@LizH_11) reported
from
Ryton, England
@SkyHelpTeam Says no known problems in the area obs is as several people in this area are having same problem
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Graeme Gilroy
(@wirehype) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !
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Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
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Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
Just had a phone call from a man claiming to be from @SkyUK asking about the issues I have with my broadband...I don’t have sky broadband, he didn’t like that. #scam #Beware Phone number showing was 0121 382 2969 @SkyHelpTeam
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports No shit
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adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Clive Roper
(@CliveRoper) reported
@SkyHelpTeam Usual lack of Customer Service from Sky, any new customer gets sent out Stream kit within 24 hours…absolutely shocking after being a customer for 13 years.
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dayaana dhar
(@DayaanaDhar) reported
@SkyUK worst customer care and service. Over an hour to correct an address your system/agent got wrong & cancelled my broadband order. No help at all just a complicated system !
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Ben Ormsby
(@beno13) reported
@SkyHelpTeam Cheers but that’s not providing me any update on timescales etc just that there is a problem, a fact I’m aware of as there’s a lack of internet!
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Paul morrison
(@Paulmor28298853) reported
@SkyHelpTeam Ive been missed sold your premiere product which doesnt actually work why should a customer of yours feel like this come on heather answer i was speaking to a member of your sky help team tge otger week who just cut me off shocking please dont buy sky glass its rubbish people
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Kris G
(@loodofsquit) reported
So our @SkyUK router breaks. “We will send out a new one”. Apparently it’s @RoyalMail . Don’t get me wrong I support my postie 👊🏻 but it will be a week til we get our router. What compensation we getting @SkyHelpTeam ?
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Sammy Beesknees
(@Sammy_Beesknees) reported
@SkyUK I've been waiting for my replacement sim since December 3rd - I am sure I am not the only customer who's impacted by Sky's sole reliance on the postal service for replacement sims. I've offered to pay for the courier but "computer says no". Sort it out #skysucks
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Daniel
(@8gzd8k76nM) reported
@DOCurr11 @SkyHelpTeam what deduction you would need until the issue has been resolved? Come on now use whatever little common sense you have
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Nancy Byrne
(@NancHiggins) reported
@SkyHelpTeam That’s won’t work - There’s an outage in my area - has been for hours. We just wanted to know how quickly it will get fixed as we WFH
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Daniel
(@8gzd8k76nM) reported
@beno13 @SkyHelpTeam You should be paying for a business broadband product that comes with the relevant SLAs rather than relying on a domestic service
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Ian Hobart
(@hobart_ian) reported
@SkyUK Been trying to upgrade our broadband for days but your website and app keep posting an error message ('It's not your fault, it's us!) when I click on 'add'. Any chance you could fix your website sometime soon?? Preferably before we have to change provider...