Sky Outage Report in Prudhoe, Northumberland, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prudhoe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prudhoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Prudhoe, Northumberland, England
The most recent Sky outage reports came from the following cities: Corbridge, Newcastle upon Tyne, Hexham, Gateshead, Stanley, Chester-le-Street, Consett and Cramlington.
| City | Problem Type | Report Time |
|---|---|---|
 Corbridge |
TV | |
| Newcastle upon Tyne |
Total Blackout | |
| Hexham |
Internet | |
| Gateshead |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prudhoe, England
Latest outage, problems and issue reports in Prudhoe and nearby locations:
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david m fisher
(@davidmfisher1) reported
from
Cramlington, England
@SkyHelpTeam good evening I am waiting for a delivery of a new broadband hub but can't find anywhere to trace it can you help please
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Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
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Graeme Gilroy
(@wirehype) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports No shit
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
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adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
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Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
Just had a phone call from a man claiming to be from @SkyUK asking about the issues I have with my broadband...I don’t have sky broadband, he didn’t like that. #scam #Beware Phone number showing was 0121 382 2969 @SkyHelpTeam
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
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Barrie Dent
(@BarrieDent2) reported
from
Belsay, England
@MsiDouglas @NUFC It will only happen if the press @SkySports ect starting asking the question because he will never listen to the fans
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Liz
(@LizH_11) reported
from
Ryton, England
@SkyHelpTeam Says no known problems in the area obs is as several people in this area are having same problem
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
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Paul
(@Paul14boss) reported
from
Newcastle upon Tyne, England
@LittleHenryD @SkySports Awful news a young lad too
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@SkyHelpTeam Thank you. Will do. FYI the same problem appears on multiple devices right now.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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CarrieO
(@clolver) reported
@AlixSocial @Shaprice_ @SkyHelpTeam And Kimbolton is down too and has been for hours.
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Mrs P 🌸
(@Shaprice_) reported
@SkyHelpTeam @ManjulaJAYAKOD5 I personally know of at least 8 people in Thrapston on Sky - all of them are without internet. Please stop asking us to check for any issues - the issue isn’t with us! #skybroadband
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Lucyyy 🌈
(@cherry_pop93) reported
@SkyHelpTeam we got an issue again with our SkyQ not allowing us to use Catch up! We have paid our bill but apparently we need to upgrade?! This happened before but can’t remember what we did to get it all back 🤔 we have reset the box already and no luck :/
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Mrs P 🌸
(@Shaprice_) reported
@Natalie_Cureton @SkyHelpTeam We’re in Thrapston too and have no internet. Sky have been insisting we do various checks and turn our box off but we know it’s not a problem with our hub! At least we’ve found out from you that there’s an issue!
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JESSØNIC 👑
(@jessonic95) reported
@SkyHelpTeam outage in my area. Will it be fixed today or do I have to wait till tomorrow?
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Alan
(@AlanThistle) reported
@SkyUK Internet down, called, sent to your “value team” asked for an engineer. That dept wouldn’t deal with me because I hadn’t reached an agreement with said team. Long story short, you’re impossible to deal with. If you don’t agree the deal an engineer is £65 if you do £9.99.
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saxon71
(@stuafc71) reported
@7_relentless @SkySports Maybe he's a bit annoyed he's never kinda been asked to help out Unlike Henry, seaman and pires
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Ant_Slug 🏳️🌈
(@Ant_Slug) reported
@SkyHelpTeam Internet down in Thrapston, Kerreting area but I presume its to do with the outages that are going on?
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Lucy Hooper
(@lucynails1) reported
@SkyHelpTeam my internet has been out for hours now can someone advise when it will be back up and running? I have checked my account and there’s an “outage in my area”
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Mrs P 🌸
(@Shaprice_) reported
@clolver @AlixSocial @SkyHelpTeam Thanks down the updates everyone! Sounds like a really large outage. Just a pity Sky didn’t inform us themselves and keep us updated, rather than blaming our own equipment. They’ve had us resetting our hub box and doing unnecessary tests all afternoon 🙄