Sky Outage Report in Prudhoe, Northumberland, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prudhoe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prudhoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Prudhoe, Northumberland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Corbridge, Hexham, Gateshead, Stanley, Chester-le-Street, Consett and Cramlington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
||
| Newcastle upon Tyne |
Total Blackout | |
| Corbridge |
TV | |
| Newcastle upon Tyne |
Total Blackout | |
| Hexham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prudhoe, England
Latest outage, problems and issue reports in Prudhoe and nearby locations:
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Pete Hind
(@toonpete85) reported
from
Newburn, England
@SkyHelpTeam Also what about the landline issue? Do I need to call in about that as well? From the landline that hasn't been working for knocking on three weeks?
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
Already rang @SkyUK about the internet not connecting and then it being slow. It then worked for an hour 😡. Having to use my phone to watch tv because you can’t use the sky apps as they’re buffering and numerous internet not connecting messages!
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Alfresko
(@Alfresko3) reported
from
Langley Park, England
@SkyUK Sky is crap. Same adverts over and over and over zzzzź.
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LymphomaLad
(@SteveCoyne6) reported
from
Longbenton, England
@SkyHelpTeam Hi..My Sky Talk landline is down due to a problem in my area. Have you got any idea when will this be resolved?
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
Can someone @SkySports tell me why we are never referred to as Newcastle United any more. It’s our name, in case you forgot.
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Newburn, England
@SkySports FIFA telling us that the ‘young generation’ who’ve never been asked or polled want a World Cup more often.. This is down to money for the top flight & nothing more! #corruption
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@DailyMirror Another low for @Carra23 that no doubt @SkySports will sweep under the carpet as they did with his spitting incident… #noshame
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Tommy
(@tomcowey) reported
from
Walker Gate, England
@stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.
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Gamer Nights Online
(@GamerBelsh) reported
from
Prudhoe, England
@jnbain @SkyHelpTeam Yes apparently major outage, but not 100% on cause
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Lee Smith
(@utdlee7) reported
from
Witton Gilbert, England
@SkySports Lap of honour after beating the worst United side in 50 years. Teams still rather beat a poor United than a top class city side. Says it all.
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Duncan Smallman
(@cpt_liceboy) reported
from
Cramlington, England
Hey @SkyUK could you get your customer service sorted. My mother in law has been waiting for two days for her phone line to be repaired, that happens to be two days since my father in law died. You're making a difficult time worse #skymedia #SkyUK
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@SkySports Disgraceful - the manager ALWAYS at least publicly takes responsibility & deals with any issues internally but here we have (& after only two games) Erik ten Hag throwing his entire team under the bus…
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
@SkyHelpTeam Yes I did all of that and today it’s the same issue. So slow and saying technical issues now. My skyq mini box hasn’t worked for three weeks and won’t connect either. The advisor said it was a fast connection but the messages on screen and buffering tell a different story.
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Pete Hind
(@toonpete85) reported
from
Newburn, England
I'll keep asking until you bother to reply @SkyHelpTeam... I'm trying to work here but having precisely no success thanks to my terrible WiFi.
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LymphomaLad
(@SteveCoyne6) reported
from
Longbenton, England
@SkyHelpTeam could an engineer -hypothetically- move my dish to another wall of my house due to poor signal where it is?
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Alexandra Lee
(@xAlexandraLeex) reported
from
Ovingham, England
@SkyUK The fact that it literally is just streaming and no hard drive to actually record things, the cost of the tv package shouldn’t be the same as SkyQ. There should be a reduction in price for what is just a streaming service. I’m pretty disappointed with it tbh
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Pete Hind
(@toonpete85) reported
from
Newburn, England
So @SkyHelpTeam texted me at 6am on Wednesday morning saying that all the problems in my area were fixed.... that was evidently a LIE.
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Pete Hind
(@toonpete85) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact
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Kel
(@KJS97_) reported
from
Longbenton, England
@SkyUK internet been down since midday yesterday 👍🏼👍🏼👍🏼
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Chris
(@ChrisNUFC4) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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patrick overend
(@tazmaniow) reported
@SkyHelpTeam just wondering when your engineers are going to fix the transmitter for mobile phone signal in Bangor North Wales as not only affecting sky mobile but o2 aswell, no doubt we won't get any compensation and be charged extra, been out 6 hours now 🤬🤬🤬🤬🤬🤬
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Daniel 𓃵
(@DanielEVWright) reported
@SkyHelpTeam I'd appreciate it if I didn't get some ******* salesmen calling me and trying to berate me into buying something I don't want. Not exactly the service I'd expect. Have a word with your calls team.
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Mick Harkin
(@MickHarkin11) reported
@SkyHelpTeam In my sky to be purchasing store vouchers with data piggy bank and maintenance going on so no access Phoned at 10 10 and agent transferred me to a team that don't start to 11.#very poor
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JESUS CHRIST
(@TRUE_JESUS_C) reported
@AlSupersport His mate dermot sticking up for a fellow ref on @SkySports Definitely a red card No penalty for fernandes No penalty for handball, all according to him Was patently clear with Anthony Taylor on the train that time what would happen if he did fix the game
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The Sharmanator
(@SachSharma1234) reported
@SkyUK @SkyHelpTeam Solid work, continuing the awful customer service I’ve already received👍🏽
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Papa
(@PapaGB) reported
@SkyHelpTeam Amazed that you can suspend service for 4 days, charge me for it and charge me extra on top for the privilege. I'll go via complaints if this is the accepted position.
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Dan
(@funke_dee) reported
@SkyHelpTeam You should be able to add apps to the ‘side bar’ button. Literally never use that button.
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Katherine Hardy🌹
(@kardyology) reported
@SkyHelpTeam Well, it's not the offer you sold me 2 months ago. your service is ok. I wouldn't say market leading. especially when you trick people like this.
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Writograph
(@writograph) reported
@SkyUK I have rung the number on the letter and nobody will help. If you take legal action as threatened you will be counter sued and will need to pay compensation for failing to assist your dead customer's executors. Useless lot.
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Alan
(@wired2thebrink) reported
@SkyHelpTeam I dont need boost. Please turn it off. 1. 25 plus years in computer industry 2. If line signal or speed becomes poor you obigated to fix it under ofgem rules regardless if i have boost or not. 3. Dont havebsky mobile If you cant supply me broadband i requested then what?