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Sky Outage Report in Prudhoe, Northumberland, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prudhoe, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prudhoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Prudhoe, Northumberland, England 04/19/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Prudhoe, Northumberland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Cramlington, Consett, Gateshead, Bedlington and Chester-le-Street.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne TV
United KingdomCramlington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prudhoe, England

Latest outage, problems and issue reports in Prudhoe and nearby locations:

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...

  • blyth_mike Mike Blythe (@blyth_mike) reported from Longbenton, England

    @TVKev @MailSport Terrible decision by @SkySports to get rid of 3 of the best pundits on TV.

  • Doddsy9 Doddsy (@Doddsy9) reported from Stanley, England

    @SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    Awful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @SkyHelpTeam Your online diagnostics suggest that there’s a line problem

  • helenolearyx Helen O'Leary (@helenolearyx) reported from Blaydon-on-Tyne, England

    @SkyHelpTeam please could you advise when your broadband will be up and running? It has been down in my area for the past 2 hours and I am trying to work from home. Have tried all troubleshooting options

  • SarahFallows82 Sarah (@SarahFallows82) reported from Ryton, England

    @SkyUK don’t like the new update for Sky Q. Slow and clunky.

  • chazza_TW Chanise'shirley' (@chazza_TW) reported from Chopwell, England

    @SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.

  • AndrewW42421683 Andrew William Hardy 🔰🇾🇪💙 (@AndrewW42421683) reported from Cramlington, England

    @SkyHelpTeam since we upgraded our sky fibre to the new hub4 we have had awful connection and service issues keep on dropping signal and no phone either as it's tho our hub via VoIP extremely frustrated

  • helenolearyx Helen O'Leary (@helenolearyx) reported from Blaydon-on-Tyne, England

    @SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.

  • Woodysimon1987 Woody (@Woodysimon1987) reported from Gateshead, England

    @JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...

  • Earlosnicho Earl Nicholson (@Earlosnicho) reported from Blaydon-on-Tyne, England

    @England is there any point in actually watching this **** @SkySports you should have refused to show this dross!! What a waste of everyone’s time #pathetic #pointless

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say

  • emi_rowe Emily Rowe (@emi_rowe) reported from Newcastle upon Tyne, England

    @SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @jimmacquarrie @JohnPaulSmyth1 @SkySports Although I have to say the 1st penalty never was, it was a really harsh decision but you get those for & against you in this league...

  • TimBellhouse Tim Bellhouse (@TimBellhouse) reported from Dunston, England

    @SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...

  • emi_rowe Emily Rowe (@emi_rowe) reported from Newcastle upon Tyne, England

    @SkyHelpTeam my WiFi is not working (again!). In Newcastle upon Tyne. Tried connection diagnosis and no luck ..

  • paultkelly_ Paul Kelly (@paultkelly_) reported from Walker Gate, England

    @SkyHelpTeam can’t login getting error 288 have tried chrome and edge

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges

  • GamerBelsh Gamer Nights Prudhoe (@GamerBelsh) reported from Prudhoe, England

    @SkyHelpTeam My Internet has been down since around six last night NE425DR area, do you know of any current problems? Done full resets in all in home equipment and swapped out micro filters etc it's like there's no signal coming in at all.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnSRF1 John Stuart-Robson (@JohnSRF1) reported

    @SkyHelpTeam @EmmaStebbing Hi @SkyHelpTeam I am in Spalding PE11 and my sky broadband has just gone down. Phone seems ok.

  • wowmart1974 Martin Roberts💙💛 (@wowmart1974) reported

    @BillyWhiz @SkySports What a croc of ****. Watch the clip . He will forever be known as a ***** diver no matter how talented he is.

  • coxcl0 Claire Gillam (@coxcl0) reported

    @SkyHelpTeam I upgraded tv package over the weekend and was told box sets are included, but we get an error message saying we need to upgrade when we try to watch them. How do we fix this? Thanks

  • lisamcgintyart Lisa (@lisamcgintyart) reported

    @SkyHelpTeam Morning, the internet is very slow yesterday and today in the RG4 9SL area near Reading. Is there a problem please, as we need to know. Takes 10 seconds to do something that should take 1 second normally, Thanks

  • MutantKeyboard Paul Knight (@MutantKeyboard) reported

    @SkyHelpTeam 152 pages of comments on one of those posts, dating back to March on one of those links. Many of them including myself have had multiple engineers attend. Turning the box off and on every week/day/hour is NOT a fix.

  • BusybeeRG76 Rebecca (@BusybeeRG76) reported

    @SkyHelpTeam why is it so hard to get in contact with anyone? All I want to do is terminate my email account and quite frankly it seems impossible! I've sent a private message if someone could respond please x

  • ruinmia_ Mia♡ #PLTSUPERFAN 🦄💖 (@ruinmia_) reported

    @SkyHelpTeam It’s still not working

  • debbiorchid Debbi Williams (@debbiorchid) reported

    @SkyHelpTeam Please help! Engineer due 2day 8am-1pm, still not arrived and no call to explain why! No phone line since Saturday. Not great service for a vulnerable diabetic person. #skyengineer #skyhelp

  • martinkeighley7 Martin Keighley (@martinkeighley7) reported

    Been trying to contact @SkyUK for over a month after an engineer came out & said they’d call to make another appointment the following day. They didn’t & now the phone line hangs up & sends me to the website where it doesn’t recognise the account! Help! Still paying too 🤯

  • _TheRealBigG Gareth (@_TheRealBigG) reported

    @SkyHelpTeam I renewed my contract with you recently which included upgrading to SuperFast BB. It went live yday morning and since, I have been without internet. Engineer was required and was booked for today 8am-1pm. Engineer is a no-show! Any idea what’s going on? This is poor!