Sky Outage Report in Prudhoe, Northumberland, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prudhoe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prudhoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Prudhoe, Northumberland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, Gateshead and Blakelaw.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Chester-le-Street |
TV | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Prudhoe, England
Latest outage, problems and issue reports in Prudhoe and nearby locations:
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports No shit
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
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adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@SkyHelpTeam Thank you. Will do. FYI the same problem appears on multiple devices right now.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
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Paul
(@Paul14boss) reported
from
Newcastle upon Tyne, England
@LittleHenryD @SkySports Awful news a young lad too
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Graeme Gilroy
(@wirehype) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot
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Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
Just had a phone call from a man claiming to be from @SkyUK asking about the issues I have with my broadband...I don’t have sky broadband, he didn’t like that. #scam #Beware Phone number showing was 0121 382 2969 @SkyHelpTeam
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Paul Kelly
(@paultkelly_) reported
from
Walker Gate, England
@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
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Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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david m fisher
(@davidmfisher1) reported
from
Cramlington, England
@SkyHelpTeam good evening I am waiting for a delivery of a new broadband hub but can't find anywhere to trace it can you help please
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Phil
(@tiatto1) reported
@SkyHelpTeam yet again, broadband down! This is becoming a constant thing. Paying for ultra fast Wi-Fi and it’s the worst it’s ever been. Nearly every day there is an outage and it’s not good enough!
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Peter W Hayward
(@PeterWHayward) reported
@SkyUK And as a sky customer for over 10 years I'm paying over £40 for broadband alone.
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marc parnell
(@massigreen) reported
@SkyHelpTeam Sky broadband down, run diagnostic test, asks if some lights are on, yes some lights are on, then useless steps about cables, retests connection and determines the hub has no power, I LITERALLY JUST SAID IT HAS SOME LIGHTS!! UTTERLY POINTLESS. #sky
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Afrid Mahmud Rifat
(@amr_801) reported
Sky Sports should telecast their own way at least put the sky's graphics. BCB 's one r the worst. @SkySports #BANvENG
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Paul Farmer
(@farmertml) reported
@_bartonpaul @SkyHelpTeam That is odd. My in laws in Bishopsteignton are also affected so it must be more widespread. We are down near OLSP school. Thank god for a work mobile on Vodafone that actually has 4G in Teignmouth to hotspot!
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Jo
(@jo_joStitch) reported
@SkyHelpTeam is there anything you can do to help me get Wi-Fi from one end of the house. We have a really weak signal as it is, yet in the bedrooms it’s getting really annoying with the constant buffering
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Gg Gg
(@GgGg67418190) reported
@kiv0x @brianlcook3 @SkyUK They tried with me but couldn't compete with the prices I was giving them. Three broadband for 10 a month for 50mbps to 200mbps and they couldn't compete so I left. I was a gold customer aswell sky is that big now they don't really need us they have sky sport and everything
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Laurie
(@LozzWade) reported
@SkyHelpTeam our sky broadband is down (as others in the area) when will this be fixed? TQ14 area
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Daniel May
(@Danno_may) reported
@SkyUK Worst customer service ever don’t bother!
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John
(@4it) reported
@8gzd8k76nM @SkyHelpTeam And within 24 hours they send you emails talking about cancelling the entire package, how about give a customer a chance to make contact before sending that type of email? Who ******** do you think you are calling a cretin you dumb ****?