Sky Outage Report in Prudhoe, Northumberland, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prudhoe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prudhoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
TV (14%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
Phone (3%)
-
E-mail (3%)
Live Outage Map Near Prudhoe, Northumberland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Consett, Cramlington and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
TV | |
| Gateshead |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Cramlington |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prudhoe, England
Latest outage, problems and issue reports in Prudhoe and nearby locations:
-
Allan Williams™
(@iamAfrosamurai) reported
from
Newcastle upon Tyne, England
I'm sure @Eurosport_UK is the most useless channel going. Recorded @dakar highlights only for it to record the overrunning Snooker. So, download the highlights program on my @SkyHelpTeam Q box, only for it to be the same overrunning Snooker program. Its ridiculous really, #cancel
-
pipkins
(@fredspoon) reported
from
Chester-le-Street, England
@itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.
-
shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam To cancel so online chat isn’t available
-
HiddenDragon1979
(@WickedestWoods) reported
from
Longbenton, England
@SkyHelpTeam Disappointed (actually disgusted) to see that 75% loss of broadband service for over a month results in a goodwill gesture of £14 and that’s it. Let’s ignore the fact that I had to ring you 6 times and be fed various stories from your call operators.
-
Old Mod Clen 🇬🇧
(@safcmod73) reported
from
Stanley, England
@SkyUK how to treat a loyal customer i pay around £140 a month for sky tv broadband and telephone line , well my sky q box froze last night and i now need an engineer who can’t come till November 9th , which i find totally unacceptable and i will be cancelling everything asap
-
Alan 🧜🏻♂️ itsabrickthing 🧚🏻♂️
(@itsabrickthing) reported
from
Newcastle upon Tyne, England
@denzilOshamen @SkyHelpTeam Yeah don’t do it! Stick to your guns, you shouldn’t have to pay to fix their service. As soon as the agent said my router was out of warranty and I wasn’t in contract I knew what he was planning 😡 Also his initial “solution” was for me to leave and find another provider! #wtf
-
HiddenDragon1979
(@WickedestWoods) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam I swear to god that I would leave Sky Broadband if could. You’ve made me jump through hoops and STILL not fixed my broadband despite a BT engineer telling me the simple fix solution.
-
Moira
(@topazzz9) reported
from
Newcastle upon Tyne, England
Thank you to 2 members of @SkyUK the other week who had a promotional stand inside Newcastle’s Eldon 🔲. Your help and plastic carriers were a godsend, as the paper bags @BootsUK are using fell apart just feet from the shop. I’m sure they’re very green, but far too flimsy!
-
jonny ward
(@wardy22589) reported
from
Longbenton, England
Hi @SkySports will you be refunding some of my sky subscription as you are not providing a full service at the moment during the #NUFC game
-
PaulKezza
(@Paulkezza) reported
from
Cramlington, England
@SkySportsPL @SkySports Just shows. When you leave Newcastle your performance changes and score hatricks . I just wish that fat **** would sell the club and piss off!!!!
-
LeeTheMag
(@LeeTheMag) reported
from
Whickham, England
@skysports giving a big **** you to @wwe and not showing smack down live tonight
-
John-Paul Stephenson
(@Renegadeangel5) reported
from
Walker Gate, England
The hardest thing about dealing with my mum’s estate has been cancelling @SkyHelpTeam They play games to wear you down by passing you to a different team, wasting your time and money.
-
toon travel 2
(@RuzMark) reported
from
Cramlington, England
@milessteven001 @SkySports He never had a say on us signing Joe Linton. He was signed well before steve the cabbage arrived #nufc
-
Alan 🧜🏻♂️ itsabrickthing 🧚🏻♂️
(@itsabrickthing) reported
from
Newcastle upon Tyne, England
@denzilOshamen @SkyHelpTeam 2/2 I demanded to speak to a manager. After 15 mins of being told I would get the same answer from a manager, agent went away then came back and told me that they “have found a way to give me the router for free” Sky’s customer service has worsened since I joined 5 years ago.
-
Lesley Wheatley
(@strizley7) reported
from
Tanfield, England
@crimlawuk @GNev2 And a terrible response on behalf of @SkySports
-
Dr Peter Hoare ⌬
(@PHoare1963) reported
from
Sacriston, England
@BenjaminDBarker @Ravens @Saints @SkySportsNFL @SkySports As long as it isn’t the New England Cheaters, I frankly don’t give a damn! Neither of my teams have made the playoffs (again🙄). #GoFins #GoBroncos
-
Paul Wilson
(@PaulWiywill) reported
from
Walker Gate, England
@SkySportsPL @SkySports Load of fk8ng shit nothing wrong with tackle you biased bunch of cheats
-
shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam how can I get a call back from customer service. Every time I call there’s a 20+ min wait
-
OfficialMickTee
(@Tullic) reported
from
Chester-le-Street, England
@SkyHelpTeam is there another problem with Sky emails. Cant access it with password!
-
Andy Hills
(@drandyhills) reported
from
Dunston, England
@Rog1Ben @Levi_Bowden74 @SkySportsPL @SkySports Haven’t seen footage. If facing wrong way then definitely dislocated and almost certainly tib fib fracture too. Poor guy.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Rebecca/Roo
(@ree_bec_kahh_) reported
@SkyHelpTeam why do you not have an online chat option anymore? We do not have the time to call you, our bill price has gone up, we were not informed so we need to cancel and are unable to get in contact...
-
El Canchólogo
(@ck_chriskennedy) reported
@GrantFellows2 @callumcasteln @SkySports Seem almost upset "GrantFellows2", what's the issue wee man?
-
Malcolm Dartnell
(@MalcolmDartnell) reported
@SkyHelpTeam I have given up , this is a known fault affecting many . Can you not find out ? This is not a setup issue , the problem is sky end . All I want is when will there be a new sky go release with a fix . 25 plus years sky , I am not happy
-
Luke Surtees
(@SurteesLuke) reported
@VMO2News @virginmedia such a poor start as a customer. Been with @SkyUK for 15 years but due to become a first time Virgin customer Tuesday, installation delayed. Called today for update to be told customer (me) requested cancellation yesterday! Did not happen. HELP!
-
Andrew Rhys
(@AndrewRhys94) reported
@SkySports Not as bad as Battle At The Bridge
-
Julie Watson
(@JulieWatson21) reported
@SkyHelpTeam Ive gone through simple steps and test my connection. I keep getting mixed messages saying issues in your area, then it says no issues in your area but it doesn't give me any numbers to call, just the same options I've been through. It shouldn't be this difficult
-
Glo Thienel 🇬🇧 #BackBoris 🇬🇧
(@Glo_Thienel) reported
Hi @SkyHelpTeam how do you get any help pls? Trying to talk to someone as contract near renew. Do it online, that don't work. Call, no one answering after 20 mins. As 3 days of trying a Diamond Customer, service non existant. Need to know how to cancel after 20+yrs Bye 👋
-
Hills
(@am31011879) reported
@SkySportsGolf @SkySports It’s a shame you have to hit mute when coltart commentates. Awful is an understatement, never shuts up buts says little of interest. So boring. #uspga #coltart
-
Julie Watson
(@JulieWatson21) reported
@SkyHelpTeam I've signed out and it says no issues.
-
Malcolm Dartnell
(@MalcolmDartnell) reported
@SkyHelpTeam When are you going to fix the sky go desktop problem@if not being able to connect and getting the error 001 code . Tried all the online help on sky and nothing works . Many people reporting the problem on sky community page .