Sky Outage Report in Hexham, Northumberland, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hexham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Hexham, Northumberland, England
The most recent Sky outage reports came from the following cities: Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Consett |
Internet | |
| Consett |
Internet | |
| Consett |
Internet | |
| Consett |
TV | |
| Consett |
TV | |
| Consett |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
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Gamer Nights Prudhoe
(@GamerBelsh) reported
from
Prudhoe, England
@SkyHelpTeam My Internet has been down since around six last night NE425DR area, do you know of any current problems? Done full resets in all in home equipment and swapped out micro filters etc it's like there's no signal coming in at all.
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Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
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Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
Just had a phone call from a man claiming to be from @SkyUK asking about the issues I have with my broadband...I don’t have sky broadband, he didn’t like that. #scam #Beware Phone number showing was 0121 382 2969 @SkyHelpTeam
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Barrie Dent
(@BarrieDent2) reported
from
Belsay, England
@SkyHelpTeam I need to cancel sky cinema from my account tried telephone but been on hold for 40 mins please advise
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David McMillan
(@dasmcmillan) reported
from
Prudhoe, England
@SkySportsPL @SkySports As usual incompetent officials really bad it's frightening the level this has come to how Low do we have to go to stop it .
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Peter Little
(@Peter_Little55) reported
from
Hexham, England
@SkyHelpTeam Hi with these difficult times I tried to pause my Sky Sports but I was told I could only cancel and due to the deal I was on I also had to cancel Cinema to have any financial benefit. I’m very disappointed in this as I fully expect intended to come back
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@SkyHelpTeam Thank you. Will do. FYI the same problem appears on multiple devices right now.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
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David McMillan
(@dasmcmillan) reported
from
Prudhoe, England
@SkySports It was a Pen VAR officials totally inept supposed to be there to help the Ref
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Jamie Handyside
(@HandysideJ) reported
from
Harlow Hill, England
@SkyHelpTeam I have just experienced the rudest phone operator on your customer services helpline. And have not got anywhere with rectifying the problem
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🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam @OpenreachHelp my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
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🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
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vikki
(@Lalapixiedust) reported
from
Consett, England
So we will be swapping to @SkyUK in the next couple of weeks... Current Internet provider is appalling for customer service and actual service. Its slow for broadband and we pay for fibre optic. Its constantly dropping off. Will be glad to be back to decent service.. And the TV
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
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Carol Shearer
(@carolshearer) reported
from
Hexham, England
@SkyUK your VIP service and rewarding loyal customers is laughable. It appears you value new customers more! 17 years with sky and I’m disgusted
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Kieran Adams
(@KieranA12315884) reported
from
Hexham, England
@ChrisEddy_7 @SkySportsNFL @SkySports @Bengals @Seahawks Everyone thinks that but I guarantee we won’t be worst team. And now it probs will be Cowboys game. If Luck hadn’t retired would have been Chargers Colts
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Barrie Dent
(@BarrieDent2) reported
from
Belsay, England
@MsiDouglas @NUFC It will only happen if the press @SkySports ect starting asking the question because he will never listen to the fans
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Allum
(@madamulla) reported
@SkySports Fined for pointing out errors, unbelievable!
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Laoise Casserly
(@Laoise287) reported
@SkyHelpTeam hi, my SkyGo app has stopped working while I'm in Finland, despite being a ROI customer. Website says Finland is included in countries SkyGo is available in
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Aaron Gee
(@Adjmgee) reported
@SkyHelpTeam rang about a month ago following internet issues Wi-Fi signal dropping constantly was told someone would call me back to book an engineer and I haven’t heard anything!
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Abdul Mo
(@Abdu1Mo) reported
@Scott89ttocS @SkySports If you owned the channel you'd have a right but as a viewer not EVERYTHING is going to cater to you. I don't personally watch womens football either but it's wrong to knock it down & essentially spout hate when it doesn't concern either of us Do you have a daughter or a sister
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Lauren 🦋🌸🐬☕🎶
(@DiamondDaysXO) reported
@SkyHelpTeam I have lost satellite signal, apps, recordings and catch up. I know my communal aerial is currently not in place after it fell from the roof a month ago but I have been able to access everything else except live TV. Now I can't do anything. Help please.
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Richard Thomson
(@CORBYKID) reported
Yes I’m partisan (and they deserved the win), but regardless of the score I can’t get over how biased that @SkySports commentary was in Oxford’s favour. It was unbelievably weighted towards @OUFCOfficial. Poor research and lack of balance.
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TC
(@TC38534491) reported
@durki00 @SkySports Let's just assume you're a 12 year old girl who's never been to a football match and wouldn't know where London was if you were given a map and a compass.
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Lewis
(@Lewis18044342) reported
@SkyHelpTeam Bloody joke mate massive company like sky shouldn’t have any problem
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Martin Graham
(@GrahamGraham657) reported
@SkySports What did the ref get for such a shockingly bad performance?
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Sky Customer Reviews
(@SkyCustmReviews) reported
@indiana_imo @skytv @SkyHelpTeam Hello Indiana, we have no recollection of this event please get in touch with our billing and payment branch for someone who can be bothered- Michael Sky Customer Relations