Sky Outage Report in Hexham, Northumberland, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hexham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at Sky
Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (57%)
-
TV (18%)
-
Wi-fi (13%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
-
Tom Russell
(@TomORussell) reported
from
Hexham, England
@SkyHelpTeam Thank you. Will do. FYI the same problem appears on multiple devices right now.
-
Northen Dave
(@davePnixon91) reported
from
Consett, England
@VerityHarper0x0 @SkySports Sure. I'd normally just say good day But you can go **** yourself tbh 👍 and ill block you which I don't do to many but your just out to entaginise by the looks...
-
Peter Little
(@Peter_Little55) reported
from
Hexham, England
@SkyHelpTeam Hi with these difficult times I tried to pause my Sky Sports but I was told I could only cancel and due to the deal I was on I also had to cancel Cinema to have any financial benefit. I’m very disappointed in this as I fully expect intended to come back
-
Gamer Nights Online
(@GamerBelsh) reported
from
Prudhoe, England
@jnbain @SkyHelpTeam Yes apparently major outage, but not 100% on cause
-
Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
-
🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam @OpenreachHelp my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
-
Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
Just had a phone call from a man claiming to be from @SkyUK asking about the issues I have with my broadband...I don’t have sky broadband, he didn’t like that. #scam #Beware Phone number showing was 0121 382 2969 @SkyHelpTeam
-
Alexandra Lee
(@xAlexandraLeex) reported
from
Ovingham, England
@SkyUK The fact that it literally is just streaming and no hard drive to actually record things, the cost of the tv package shouldn’t be the same as SkyQ. There should be a reduction in price for what is just a streaming service. I’m pretty disappointed with it tbh
-
David McMillan
(@dasmcmillan) reported
from
Prudhoe, England
@SkySportsPL @SkySports As usual incompetent officials really bad it's frightening the level this has come to how Low do we have to go to stop it .
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
-
David McMillan
(@dasmcmillan) reported
from
Prudhoe, England
@SkySports It was a Pen VAR officials totally inept supposed to be there to help the Ref
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
-
Barrie Dent
(@BarrieDent2) reported
from
Belsay, England
@SkyHelpTeam I need to cancel sky cinema from my account tried telephone but been on hold for 40 mins please advise
-
Jamie Handyside
(@HandysideJ) reported
from
Harlow Hill, England
@SkyHelpTeam I have just experienced the rudest phone operator on your customer services helpline. And have not got anywhere with rectifying the problem
-
🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
-
Barrie Dent
(@BarrieDent2) reported
from
Belsay, England
@MsiDouglas @NUFC It will only happen if the press @SkySports ect starting asking the question because he will never listen to the fans
-
Gamer Nights Prudhoe
(@GamerBelsh) reported
from
Prudhoe, England
@SkyHelpTeam My Internet has been down since around six last night NE425DR area, do you know of any current problems? Done full resets in all in home equipment and swapped out micro filters etc it's like there's no signal coming in at all.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
lenamenke
(@lenamenke1) reported
@SkyUK how is it possible to speak to an actual person about an error message that has been going on for over a week now? The live bot was not help unfortunately.
-
Katie Holland
(@KateMirzayantz) reported
@SkyHelpTeam loosing the will to live with you guys at the moment. Engineer not bothered to turn up , was suppose to be between 12-5 today, get a call and voicemail at 5.03pm to cancel .... and the agent obviously had no clue because the message was for Abdullah... ????
-
David Lafford
(@Laffy89) reported
@samuelluckhurst Absolute shambles again from @premierleague last weekends games should never have been postponed and now this **** … all the while Brentford and arsenal can go ahead? @SkySports would want to be giving me some money back as well
-
Will
(@wilbo80) reported
@SkySportsNFL why in the hell is @PFT_Live now on at midday on @SkySports? Those of us with jobs are now being robbed of our evening fix of decent NFL talk
-
MagicMick020
(@magicmick020) reported
@ZNi9e Skysports is full of ****. Terribly sad organization…
-
James Fox
(@jltfox) reported
@SkyHelpTeam is there an issue with sky store at the moment, its not available on Glass or via site
-
Charlston Manning
(@MdMnBehindWheel) reported
@rbrzoe I don’t know if that is the because of SkySports F1 but if they have contributed in that ****. They need to be called out.
-
Kerry Burkes
(@kerryburkes) reported
Hey @SkyUK could you at least replay this episode of last week tonight without the dodgy edits after the funeral. Pathetic that you’ve edited it down, nobody watching it was expecting glowing tributes so we’re not going to be offended.
-
Ricky Walker
(@RickyWa95612275) reported
@SkyHelpTeam been a customer of yours for 32 years but that will come to an end on the 15th Sep due to very poor service. Didn’t want to leave but none of your staff cared. Talk about sky VIP ??
-
GroundhoppingGirl
(@GrndhoppingGrl) reported
So why the actual **** do @SkyUK think British audiences are so ******* fragile that they have to cut massive chunks from @LastWeekTonight with @iamjohnoliver erasing the biggest stories of the year (if not the decade)? Shame. Shame on you.