Sky

Sky Outage Report in Hexham, Northumberland, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hexham, Northumberland, England 10/10/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @SkyHelpTeam Your online diagnostics suggest that there’s a line problem

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say

  • KieranA12315884 Kieran Adams (@KieranA12315884) reported from Hexham, England

    @ChrisEddy_7 @SkySportsNFL @SkySports @Bengals @Seahawks Everyone thinks that but I guarantee we won’t be worst team. And now it probs will be Cowboys game. If Luck hadn’t retired would have been Chargers Colts

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges

  • Peter_Little55 Peter Little (@Peter_Little55) reported from Hexham, England

    @SkyHelpTeam Hi with these difficult times I tried to pause my Sky Sports but I was told I could only cancel and due to the deal I was on I also had to cancel Cinema to have any financial benefit. I’m very disappointed in this as I fully expect intended to come back

  • davePnixon91 Northen Dave (@davePnixon91) reported from Consett, England

    @VerityHarper0x0 @SkySports Sure. I'd normally just say good day But you can go **** yourself tbh 👍 and ill block you which I don't do to many but your just out to entaginise by the looks...

  • BarrieDent2 Barrie Dent (@BarrieDent2) reported from Belsay, England

    @SkyHelpTeam I need to cancel sky cinema from my account tried telephone but been on hold for 40 mins please advise

  • chazza_TW Chanise'shirley' (@chazza_TW) reported from Chopwell, England

    @SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.

  • dasmcmillan David McMillan (@dasmcmillan) reported from Prudhoe, England

    @SkySportsPL @SkySports As usual incompetent officials really bad it's frightening the level this has come to how Low do we have to go to stop it .

  • kjmathews30 🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂 (@kjmathews30) reported from Prudhoe, England

    @SkyHelpTeam @OpenreachHelp my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP

  • jessatkinson95 Jess Atkinson (@jessatkinson95) reported from Hexham, England

    Just had a phone call from a man claiming to be from @SkyUK asking about the issues I have with my broadband...I don’t have sky broadband, he didn’t like that. #scam #Beware Phone number showing was 0121 382 2969 @SkyHelpTeam

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @SkyHelpTeam Thank you. Will do. FYI the same problem appears on multiple devices right now.

  • HandysideJ Jamie Handyside (@HandysideJ) reported from Harlow Hill, England

    @SkyHelpTeam I have just experienced the rudest phone operator on your customer services helpline. And have not got anywhere with rectifying the problem

  • xAlexandraLeex Alexandra Lee (@xAlexandraLeex) reported from Ovingham, England

    @SkyUK The fact that it literally is just streaming and no hard drive to actually record things, the cost of the tv package shouldn’t be the same as SkyQ. There should be a reduction in price for what is just a streaming service. I’m pretty disappointed with it tbh

  • kjmathews30 🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂 (@kjmathews30) reported from Prudhoe, England

    @SkyHelpTeam my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...

  • BarrieDent2 Barrie Dent (@BarrieDent2) reported from Belsay, England

    @MsiDouglas @NUFC It will only happen if the press @SkySports ect starting asking the question because he will never listen to the fans

  • dasmcmillan David McMillan (@dasmcmillan) reported from Prudhoe, England

    @SkySports It was a Pen VAR officials totally inept supposed to be there to help the Ref

  • GamerBelsh Gamer Nights Prudhoe (@GamerBelsh) reported from Prudhoe, England

    @SkyHelpTeam My Internet has been down since around six last night NE425DR area, do you know of any current problems? Done full resets in all in home equipment and swapped out micro filters etc it's like there's no signal coming in at all.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Paulgriff41 Paul Griffiths (@Paulgriff41) reported

    @SkySports Who’d of thought it? He’s been exposed as being a crap Manager.

  • bigstevehb Steve H-B (@bigstevehb) reported

    @SkyHelpTeam My mention of Twitter was that you can reply on here when you see an update (you know song your job and helping us by monitoring outage). Then when we do next have service my phone will connect and twitter will notify me you have responded!!! Come on its not that hard a concept!?

  • problem_we WE GOT A PROBLEM (@problem_we) reported

    @SkySports @Vicster82 Fans need to fight against this. support the jab or not this is a dangerous path to take

  • bris09 Dave Brisbourne (@bris09) reported

    @SkyHelpTeam They might be in the best position but they are failing in rectifying the problems that they have had for two months. They are both over 70 and unfortunately have health issues that are not getting helped by them having to chase Sky all the time

  • GibraltarToffee Karl (@GibraltarToffee) reported

    @SkySports @Catania17 wtf bro

  • mr_don_AFC mad_gunner_ AFC for life🇯🇲🇯🇲🇯🇲🇬🇧🇹🇹🇹🇹 (@mr_don_AFC) reported

    @simontroy16 @gavingeorge88 @SkySports Your worrying about people who themselves won't take it but hey sky and BBC won't talk about that because their aim is help the government convince everyone to take the jab. Even young people who are at risk people need to go back and start thinking for themselves again

  • VarssonBen Fatty Samurai (@VarssonBen) reported

    @SkySports Football is broken. Overpaid ****$ on their knees sucking the Elites ****$ The fooking **** premier league *****

  • bris09 Dave Brisbourne (@bris09) reported

    @SkyHelpTeam Appreciate that but they are not doing what I believe they should be. I'm not sure getting the run around would be part of Sky's customer service guarantee.

  • bris09 Dave Brisbourne (@bris09) reported

    @SkyHelpTeam Always promised by staff on phone that they will get it sorted. Sky engineer found problem a couple of weeks ago and nothing has happened. Broadband now taken off. Lots been said nothing getting done unfortunately

  • c82shahid Shahid Chowdhury (@c82shahid) reported

    @SkySports Maybe he needs to look at himself and realise the he is a **** coach. Lucky to be in a job because of his mates