Sky

Sky Outage Report in Hexham, Northumberland, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Hexham come from postal codes NE48.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hexham, Northumberland, England 01/28/2026 20:15

January 28: Problems at Sky

Sky is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Hexham, Northumberland, England

The most recent Sky outage reports came from the following cities: Corbridge, Hexham and Consett.

Loading map, please wait...
City Problem Type Report Time
United KingdomCorbridge TV
United KingdomHexham Internet
United KingdomConsett Phone
United KingdomConsett Internet
United KingdomConsett TV
United KingdomConsett TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • BarrieDent2 Barrie Dent (@BarrieDent2) reported from Belsay, England

    @MsiDouglas @NUFC It will only happen if the press @SkySports ect starting asking the question because he will never listen to the fans

  • HandysideJ Jamie Handyside (@HandysideJ) reported from Harlow Hill, England

    @SkyHelpTeam I have just experienced the rudest phone operator on your customer services helpline. And have not got anywhere with rectifying the problem

  • dasmcmillan David McMillan (@dasmcmillan) reported from Prudhoe, England

    @SkySports It was a Pen VAR officials totally inept supposed to be there to help the Ref

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @SkyHelpTeam Your online diagnostics suggest that there’s a line problem

  • BarrieDent2 Barrie Dent (@BarrieDent2) reported from Belsay, England

    @SkyHelpTeam I need to cancel sky cinema from my account tried telephone but been on hold for 40 mins please advise

  • chazza_TW Chanise'shirley' (@chazza_TW) reported from Chopwell, England

    @SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @SkyHelpTeam Thank you. Will do. FYI the same problem appears on multiple devices right now.

  • GamerBelsh Gamer Nights Online (@GamerBelsh) reported from Prudhoe, England

    @jnbain @SkyHelpTeam Yes apparently major outage, but not 100% on cause

  • GamerBelsh Gamer Nights Prudhoe (@GamerBelsh) reported from Prudhoe, England

    @SkyHelpTeam My Internet has been down since around six last night NE425DR area, do you know of any current problems? Done full resets in all in home equipment and swapped out micro filters etc it's like there's no signal coming in at all.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...

  • xAlexandraLeex Alexandra Lee (@xAlexandraLeex) reported from Ovingham, England

    @SkyUK The fact that it literally is just streaming and no hard drive to actually record things, the cost of the tv package shouldn’t be the same as SkyQ. There should be a reduction in price for what is just a streaming service. I’m pretty disappointed with it tbh

  • kjmathews30 🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂 (@kjmathews30) reported from Prudhoe, England

    @SkyHelpTeam @OpenreachHelp my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP

  • davePnixon91 Northen Dave (@davePnixon91) reported from Consett, England

    @VerityHarper0x0 @SkySports Sure. I'd normally just say good day But you can go **** yourself tbh 👍 and ill block you which I don't do to many but your just out to entaginise by the looks...

  • jessatkinson95 Jess Atkinson (@jessatkinson95) reported from Hexham, England

    Just had a phone call from a man claiming to be from @SkyUK asking about the issues I have with my broadband...I don’t have sky broadband, he didn’t like that. #scam #Beware Phone number showing was 0121 382 2969 @SkyHelpTeam

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say

  • Peter_Little55 Peter Little (@Peter_Little55) reported from Hexham, England

    @SkyHelpTeam Hi with these difficult times I tried to pause my Sky Sports but I was told I could only cancel and due to the deal I was on I also had to cancel Cinema to have any financial benefit. I’m very disappointed in this as I fully expect intended to come back

  • kjmathews30 🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂 (@kjmathews30) reported from Prudhoe, England

    @SkyHelpTeam my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP

  • dasmcmillan David McMillan (@dasmcmillan) reported from Prudhoe, England

    @SkySportsPL @SkySports As usual incompetent officials really bad it's frightening the level this has come to how Low do we have to go to stop it .

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • StanTheGull Stan (@StanTheGull) reported

    Anyone else have problems getting the #discoveryplusuk app on @SkyUK

  • WeRThe48Percent WeAreTheDeeplyUnhelpful48% 🇪🇺 #FBPE #RejoinEU 😷 (@WeRThe48Percent) reported

    @RJCoolDerbs @SkyHelpTeam Suffered more audio drop outs last night - people on forums and on Facebook are reporting this issue regularly

  • danwhite_ Dan White (@danwhite_) reported

    @SkySports Shut ******** up Jesus Christ

  • Merville83 Ben Thomas (@Merville83) reported

    @SkyHelpTeam @PezzaWizzle Why can’t you get someone to ring him? Who is the customer here...SKY or Perry?

  • Scellanis Kim Jackson (@Scellanis) reported

    Fantastic, no live TV from @SkyUK on any of my channels due to technical fault, no known issues in my area, weather is good and my sky dish is fine. Out of ideas now. I've tried the website help :(

  • StanTheGull Stan (@StanTheGull) reported

    @SkyHelpTeam I have looked at that and it still doesn’t help, I have gone on to site to activate but the app will not download on my sky q box, it does not appear.

  • SafeGuardsUK SafeGuards UK (@SafeGuardsUK) reported

    @SkyHelpTeam I’ve been on ‘hold’ for 52 minutes to try and cancel one tv package. Is it really that hard to do?

  • joshtalliss123 Joshtalliss (@joshtalliss123) reported

    @SkyHelpTeam Nah it’s alright we’ve already tried everything to fix your wifi, it’s just bad service really especially with all the false advertising of good speeds 🙄🙄

  • carrie66371588 carrie (@carrie66371588) reported

    @SkyHelpTeam I have once again tried to change my number with you, due to personal circumstances, and I’m being told I have start a new contract?? I need to change my number urgently and need help please.

  • carrie66371588 carrie (@carrie66371588) reported

    @SkyHelpTeam They have advised and said it is not possible. Worst network I have ever had the non pleasure of having and can not wait for my contact to end. No help at all.