Sky Outage Report in Hexham, Northumberland, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Hexham come from postal codes NE48.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hexham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Sky
Sky is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Hexham, Northumberland, England
The most recent Sky outage reports came from the following cities: Corbridge, Hexham and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Corbridge |
TV | |
| Hexham |
Internet | |
| Consett |
Phone | |
| Consett |
Internet | |
| Consett |
TV | |
| Consett |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
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🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam @OpenreachHelp my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@SkyHelpTeam Thank you. Will do. FYI the same problem appears on multiple devices right now.
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Northen Dave
(@davePnixon91) reported
from
Consett, England
@VerityHarper0x0 @SkySports Sure. I'd normally just say good day But you can go **** yourself tbh 👍 and ill block you which I don't do to many but your just out to entaginise by the looks...
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Barrie Dent
(@BarrieDent2) reported
from
Belsay, England
@MsiDouglas @NUFC It will only happen if the press @SkySports ect starting asking the question because he will never listen to the fans
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David McMillan
(@dasmcmillan) reported
from
Prudhoe, England
@SkySports It was a Pen VAR officials totally inept supposed to be there to help the Ref
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vikki
(@Lalapixiedust) reported
from
Consett, England
So we will be swapping to @SkyUK in the next couple of weeks... Current Internet provider is appalling for customer service and actual service. Its slow for broadband and we pay for fibre optic. Its constantly dropping off. Will be glad to be back to decent service.. And the TV
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
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Gamer Nights Prudhoe
(@GamerBelsh) reported
from
Prudhoe, England
@SkyHelpTeam My Internet has been down since around six last night NE425DR area, do you know of any current problems? Done full resets in all in home equipment and swapped out micro filters etc it's like there's no signal coming in at all.
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David McMillan
(@dasmcmillan) reported
from
Prudhoe, England
@SkySportsPL @SkySports As usual incompetent officials really bad it's frightening the level this has come to how Low do we have to go to stop it .
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
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Barrie Dent
(@BarrieDent2) reported
from
Belsay, England
@SkyHelpTeam I need to cancel sky cinema from my account tried telephone but been on hold for 40 mins please advise
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Kieran Adams
(@KieranA12315884) reported
from
Hexham, England
@ChrisEddy_7 @SkySportsNFL @SkySports @Bengals @Seahawks Everyone thinks that but I guarantee we won’t be worst team. And now it probs will be Cowboys game. If Luck hadn’t retired would have been Chargers Colts
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Jamie Handyside
(@HandysideJ) reported
from
Harlow Hill, England
@SkyHelpTeam I have just experienced the rudest phone operator on your customer services helpline. And have not got anywhere with rectifying the problem
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Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
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Peter Little
(@Peter_Little55) reported
from
Hexham, England
@SkyHelpTeam Hi with these difficult times I tried to pause my Sky Sports but I was told I could only cancel and due to the deal I was on I also had to cancel Cinema to have any financial benefit. I’m very disappointed in this as I fully expect intended to come back
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Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
Just had a phone call from a man claiming to be from @SkyUK asking about the issues I have with my broadband...I don’t have sky broadband, he didn’t like that. #scam #Beware Phone number showing was 0121 382 2969 @SkyHelpTeam
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
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🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda Tye
(@mandatye) reported
@skytv @SkyHelpTeam Will they help tho? 🤔 doubt it. Grab the money n run
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Ohnoyoudidnt
(@Cherie64463189) reported
@SkyHelpTeam What I'd like is Internet service. Down all day Bt37 0bw and no reply about when it will be back up and running! Numerous tweets from others about this and no responses
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Kelly
(@_TimeLord_) reported
@SkyHelpTeam @OpenreachHelp can anyone give a time when the Internet in Newtownabbey will be up and running again? It's been nearly 12 hours since it went down and there's been no update on what's happening.
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gamer/streamer fighting for better service
(@MrWp80) reported
@SkyHelpTeam The data I am giving and to contact me.i am more than happy to work with you (sky) if this gets sorted and I'm not lead up the garden path like in the past.i have done everything on my side to elevate the problem but anything I do doesn't work. knocking off WiFi,wired conn,etc
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Gemma
(@Gemma___Lou) reported
@SkyHelpTeam I suddenly have an error message saying there’s a problem with my viewing card. I’ve follow the help page on your website but it’s still the same.
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Keith Guthrie ⚽️📷🎸💙🏴🇪🇺🇺🇦
(@DarkblueDad) reported
@SkyHelpTeam Now 1458 replies and no nearer a solution it appears
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Marion Hutchison
(@Mazzy1977) reported
Been on hold for sky tech for 90 mins. #cancel #hopethiscallisfree @skytv @SkyHelpTeam
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Miki
(@miki_kiko) reported
@SkyHelpTeam Went through all the trouble shooting as advised. Still not working. Was told there’s a faulty batch and we got one of them. Told it would be sent. But not received it and can’t watch sky
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Jennifer Jane 💙
(@sevenpuddlelane) reported
@SkyHelpTeam I’ve now been told by your virtual assistant I should ask other customers for help. Is this a wind up?
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Steve (aka Lemming)
(@LemmingUk) reported
@SkyHelpTeam Hi Claire, my tweet is following on from a chat with your teams including retentions. Sadly unhelpful to say the least. Had a follow up call to check why we cancelled - explained the tree issue and they said "thanks" then hung up before we could say anything.