Sky Outage Report in Hexham, Northumberland, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Hexham come from postal codes NE48.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hexham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (49%)
-
TV (28%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Hexham, Northumberland, England
The most recent Sky outage reports came from the following cities: Corbridge, Hexham and Consett.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Phone | ||
| Internet | ||
| TV | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
-
Alexandra Lee
(@xAlexandraLeex) reported
from
Ovingham, England
@SkyUK The fact that it literally is just streaming and no hard drive to actually record things, the cost of the tv package shouldn’t be the same as SkyQ. There should be a reduction in price for what is just a streaming service. I’m pretty disappointed with it tbh
-
🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
-
Gamer Nights Prudhoe
(@GamerBelsh) reported
from
Prudhoe, England
@SkyHelpTeam My Internet has been down since around six last night NE425DR area, do you know of any current problems? Done full resets in all in home equipment and swapped out micro filters etc it's like there's no signal coming in at all.
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
-
Rich Hegarty
(@Hegster1973) reported
from
Consett, England
@ADMusgrove @SkySports and @tntsports it's time to stop having co- commentators who played/support one of the clubs playing. The bias is beyond a joke now. I'm sure most of the TV fans will agree
-
Gamer Nights Online
(@GamerBelsh) reported
from
Prudhoe, England
@jnbain @SkyHelpTeam Yes apparently major outage, but not 100% on cause
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
-
Steve
(@NUFCsteve60) reported
from
Ebchester, England
@TalkofTyneside @SkySports That’s why I won’t watch it on sky **** sports
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
-
David McMillan
(@dasmcmillan) reported
from
Prudhoe, England
@SkySports It was a Pen VAR officials totally inept supposed to be there to help the Ref
-
Tom Russell
(@TomORussell) reported
from
Hexham, England
@SkyHelpTeam Thank you. Will do. FYI the same problem appears on multiple devices right now.
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
-
Barrie Dent
(@BarrieDent2) reported
from
Belsay, England
@MsiDouglas @NUFC It will only happen if the press @SkySports ect starting asking the question because he will never listen to the fans
-
David McMillan
(@dasmcmillan) reported
from
Prudhoe, England
@SkySportsPL @SkySports As usual incompetent officials really bad it's frightening the level this has come to how Low do we have to go to stop it .
-
Northen Dave
(@davePnixon91) reported
from
Consett, England
@VerityHarper0x0 @SkySports Sure. I'd normally just say good day But you can go **** yourself tbh 👍 and ill block you which I don't do to many but your just out to entaginise by the looks...
-
Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
-
Jamie Handyside
(@HandysideJ) reported
from
Harlow Hill, England
@SkyHelpTeam I have just experienced the rudest phone operator on your customer services helpline. And have not got anywhere with rectifying the problem
-
Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
Just had a phone call from a man claiming to be from @SkyUK asking about the issues I have with my broadband...I don’t have sky broadband, he didn’t like that. #scam #Beware Phone number showing was 0121 382 2969 @SkyHelpTeam
-
🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam @OpenreachHelp my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Steve
(@thatlooksqueer) reported
@SkyHelpTeam called in relation to this intermittent fault earlier but having updated the box software the issue persists. Is this a satellite issue or related to the channel itself?
-
Angel Food Bakery
(@FoodAngels) reported
@SkyUK we have just had completely the worst customer service experience EVER.. please can you help in the UK ?
-
Dinis Guarda
(@dinisguarda) reported
@SkyHelpTeam an entire week with internet crashing each 10 minutes and paying premium package and the customer service says there is nothing they can do I will have to wait until next week to have an engineer coming??? without any guarantees will come or any time???
-
Muffin
(@MiniMuffinMica) reported
@SkyHelpTeam Your broadband checker says there is a problem but does not tell me how to fix it. Can someone help?
-
pam kehoe
(@PamKehoe) reported
Love to be threatened with debt collectors by @SkyHelpTeam for equipment which has clearly been lost months after I sent it back.What a thank you for 10 years of being a customer. Customer care almost as shoddy as their wifi service. #SkyScam Avoid #SkyBroadband
-
Angel Food Bakery
(@FoodAngels) reported
from
Cuckfield, England
@SkyHelpTeam As we said your customer services couldn’t help for over a month, so we are trying to contact someone @skyuk so we can discuss the account. Do you have a UK number @skyuk
-
Angel Food Bakery
(@FoodAngels) reported
from
Cuckfield, England
@SkyHelpTeam That’s not a uk number and the rest doesn’t help us . It’s ok if there isn’t one . We have done all we can to resolve the issue .
-
Dinis Guarda
(@dinisguarda) reported
@SkyHelpTeam to answer to this tweet #skybroadband @sky @SkyHelpTeam I had to buy a 4G mobile service! what I would like to have from your team is a solution as I am paying for your services! Can you please revert to me with concrete solutions?
-
Hear_My_Moo
(@Moozlebee) reported
If my Sky broadband doesn’t work, neither does my Sky phone line! Nobody, I repeat, nobody has tried to call my mobile number. Come on @SkyHelpTeam are you really that stupid, or just lying about calling me? (2/2)
-
Seán Bon Jovi
(@WittyBangBang) reported
@maxrushden @bglendenning Can we, from now on, refer to him as Sportswash Neville? Honestly, the cheek of him. America = Bad. Qatar = fine, as long as they're paying. Would he work for RT if they offered him twice as much money? What about 10 times the money? #skysports