Sky Outage Report in Hexham, Northumberland, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hexham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Sky
Sky is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
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David McMillan
(@dasmcmillan) reported
from
Prudhoe, England
@SkySports It was a Pen VAR officials totally inept supposed to be there to help the Ref
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
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Gamer Nights Prudhoe
(@GamerBelsh) reported
from
Prudhoe, England
@SkyHelpTeam My Internet has been down since around six last night NE425DR area, do you know of any current problems? Done full resets in all in home equipment and swapped out micro filters etc it's like there's no signal coming in at all.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
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Northen Dave
(@davePnixon91) reported
from
Consett, England
@VerityHarper0x0 @SkySports Sure. I'd normally just say good day But you can go **** yourself tbh 👍 and ill block you which I don't do to many but your just out to entaginise by the looks...
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Barrie Dent
(@BarrieDent2) reported
from
Belsay, England
@MsiDouglas @NUFC It will only happen if the press @SkySports ect starting asking the question because he will never listen to the fans
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David McMillan
(@dasmcmillan) reported
from
Prudhoe, England
@SkySportsPL @SkySports As usual incompetent officials really bad it's frightening the level this has come to how Low do we have to go to stop it .
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🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
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🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam @OpenreachHelp my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
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vikki
(@Lalapixiedust) reported
from
Consett, England
So we will be swapping to @SkyUK in the next couple of weeks... Current Internet provider is appalling for customer service and actual service. Its slow for broadband and we pay for fibre optic. Its constantly dropping off. Will be glad to be back to decent service.. And the TV
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Kieran Adams
(@KieranA12315884) reported
from
Hexham, England
@ChrisEddy_7 @SkySportsNFL @SkySports @Bengals @Seahawks Everyone thinks that but I guarantee we won’t be worst team. And now it probs will be Cowboys game. If Luck hadn’t retired would have been Chargers Colts
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
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Peter Little
(@Peter_Little55) reported
from
Hexham, England
@SkyHelpTeam Hi with these difficult times I tried to pause my Sky Sports but I was told I could only cancel and due to the deal I was on I also had to cancel Cinema to have any financial benefit. I’m very disappointed in this as I fully expect intended to come back
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@SkyHelpTeam Thank you. Will do. FYI the same problem appears on multiple devices right now.
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Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
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Jamie Handyside
(@HandysideJ) reported
from
Harlow Hill, England
@SkyHelpTeam I have just experienced the rudest phone operator on your customer services helpline. And have not got anywhere with rectifying the problem
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
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Barrie Dent
(@BarrieDent2) reported
from
Belsay, England
@SkyHelpTeam I need to cancel sky cinema from my account tried telephone but been on hold for 40 mins please advise
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Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
Just had a phone call from a man claiming to be from @SkyUK asking about the issues I have with my broadband...I don’t have sky broadband, he didn’t like that. #scam #Beware Phone number showing was 0121 382 2969 @SkyHelpTeam
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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LB
(@LSB1978) reported
@WeAreOpenreach @SkyUK can you help here at all? I cant be without a utility that needs to be working for everyday life? Between your sky broadband team and openreach this needs to be sorted ASAP? Can you let me know. Case ID already raised with sky broadband. Need your broadband team to action
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orion. 🏳️🌈 🔜 #i69
(@orionzspark) reported
Been stuck with no internet for three hours @SkyHelpTeam… Hub activity log is saying xDSL link down, plus I’ve rebooted the hub and checked connections plenty of times
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Joseph
(@JMCrilly) reported
@hannahp1987 @virginmedia @SkyUK What’s more annoying is that it’s not all the time but just seems to be when we needed it. All over the weekend we had issues in the evening, when we were at home trying to stream TV. Then today the wife needed it for a meeting and it cut out 10 mins before!
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Rus Winship
(@only1RusWinship) reported
@SkyHelpTeam ... hi any issues with the internet in ML10 Strathaven area?
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Rupert Drew
(@rangerrupert) reported
@drivet1411 @SkySports he should never commentate again - he's finished and er...dull as f
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Nik Patel
(@looprevil2006) reported
@djdarrenk @IanDoyleSport @SkySports The sad part to this is bellends like you will support Tyler just bcos it pisses off and upsets a rival clubs fans. I don’t know who you support, but at a guess I’d say it’s one of the Manc clubs or Chelsea.
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Jules
(@Julesr2707) reported
@SkyHelpTeam that I could have extra services for the same price..I just need to lower it for a few months I've been with you for well over 10yrs and just need a little help in these difficult times
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Dave Hill
(@DaveHill_only) reported
@Tintern_Film @drivet1411 @SkySports I just did and he defo says Hillsboro and other hooligan related issues, you can interpret that to suit your own agenda if you want like.
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Chris
(@monty8391) reported
@SkyUK How can I check if I am eligible as an existing customer please?
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Tom Mullen 🇵🇸⭐️⭐️⭐️⭐️⭐️⭐️
(@tom_m_mullen) reported
@drivet1411 @SkySports He should never commentate again!