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Sky Outage Report in Hexham, Northumberland, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hexham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • dasmcmillan
    David McMillan (@dasmcmillan) reported from Prudhoe, England

    @SkySports It was a Pen VAR officials totally inept supposed to be there to help the Ref

  • breenster
    breenster & 🐶 (@breenster) reported from Wylam, England

    @SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges

  • kjmathews30
    🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂 (@kjmathews30) reported from Prudhoe, England

    @SkyHelpTeam @OpenreachHelp my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP

  • dasmcmillan
    David McMillan (@dasmcmillan) reported from Prudhoe, England

    @SkySportsPL @SkySports As usual incompetent officials really bad it's frightening the level this has come to how Low do we have to go to stop it .

  • chazza_TW
    Chanise'shirley' (@chazza_TW) reported from Chopwell, England

    @SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.

  • breenster
    breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait

  • kjmathews30
    🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂 (@kjmathews30) reported from Prudhoe, England

    @SkyHelpTeam my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP

  • breenster
    breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...

  • TomORussell
    Tom Russell (@TomORussell) reported from Hexham, England

    @SkyHelpTeam Thank you. Will do. FYI the same problem appears on multiple devices right now.

  • carolshearer
    Carol Shearer (@carolshearer) reported from Hexham, England

    @SkyUK your VIP service and rewarding loyal customers is laughable. It appears you value new customers more! 17 years with sky and I’m disgusted

  • GamerBelsh
    Gamer Nights Prudhoe (@GamerBelsh) reported from Prudhoe, England

    @SkyHelpTeam My Internet has been down since around six last night NE425DR area, do you know of any current problems? Done full resets in all in home equipment and swapped out micro filters etc it's like there's no signal coming in at all.

  • Lalapixiedust
    vikki (@Lalapixiedust) reported from Consett, England

    So we will be swapping to @SkyUK in the next couple of weeks... Current Internet provider is appalling for customer service and actual service. Its slow for broadband and we pay for fibre optic. Its constantly dropping off. Will be glad to be back to decent service.. And the TV

  • breenster
    breenster & 🐶 (@breenster) reported from Wylam, England

    @SkyHelpTeam Your online diagnostics suggest that there’s a line problem

  • HandysideJ
    Jamie Handyside (@HandysideJ) reported from Harlow Hill, England

    @SkyHelpTeam I have just experienced the rudest phone operator on your customer services helpline. And have not got anywhere with rectifying the problem

  • breenster
    breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say

  • jessatkinson95
    Jess Atkinson (@jessatkinson95) reported from Hexham, England

    Just had a phone call from a man claiming to be from @SkyUK asking about the issues I have with my broadband...I don’t have sky broadband, he didn’t like that. #scam #Beware Phone number showing was 0121 382 2969 @SkyHelpTeam

  • Peter_Little55
    Peter Little (@Peter_Little55) reported from Hexham, England

    @SkyHelpTeam Hi with these difficult times I tried to pause my Sky Sports but I was told I could only cancel and due to the deal I was on I also had to cancel Cinema to have any financial benefit. I’m very disappointed in this as I fully expect intended to come back

  • KieranA12315884
    Kieran Adams (@KieranA12315884) reported from Hexham, England

    @ChrisEddy_7 @SkySportsNFL @SkySports @Bengals @Seahawks Everyone thinks that but I guarantee we won’t be worst team. And now it probs will be Cowboys game. If Luck hadn’t retired would have been Chargers Colts

  • BarrieDent2
    Barrie Dent (@BarrieDent2) reported from Belsay, England

    @SkyHelpTeam I need to cancel sky cinema from my account tried telephone but been on hold for 40 mins please advise

  • BarrieDent2
    Barrie Dent (@BarrieDent2) reported from Belsay, England

    @MsiDouglas @NUFC It will only happen if the press @SkySports ect starting asking the question because he will never listen to the fans

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Jaassshhhh
    Joseph Ash (@Jaassshhhh) reported

    @SkyHelpTeam any idea when the ‘download failed’ issue is going to be sorted, currently paying for a service that I can’t use 🙃

  • JakeK4200
    Jake (@JakeK4200) reported

    @JoshHolloway512 @SkySports I’m not a fan of the guy, I’m just not stupid enough to believe it’s all some conspiracy. In reality he’s a decent boxer and has been better than everyone he’s faced. He wanted Fury, Fury pulled out

  • Dt8Sports
    Dt8 Sports Performance (@Dt8Sports) reported

    @Brandty50 @SkySports @RealJoeCalzaghe Maybe mate. Timing is everything but he had such bad hands you could see in fights he was not able to punch true. Both brilliant.

  • Virgokirsty1987
    w (@Virgokirsty1987) reported

    @SkyHelpTeam why can’t I make changes on my broadband shield. I’m trying to block access to a certain webpage but it’s saying there was a problem and it can’t be done.? Thanks

  • joneyvegas
    JV (@joneyvegas) reported

    @SkySports your camera team at the darts are awful stop guessing check outs 😡😡😡😡😡😡😡😡😡😡😡😡😡😡

  • geordie1kenobi
    sean kelly (@geordie1kenobi) reported

    Hi @SkyUK what deals do you have I am currently with @virginmedia but I am very unhappy with the service i have been receiving from them. Lots of outages for such a good broadband can you help

  • philipbennett__
    Philip (@philipbennett__) reported

    @SkySports @Wayne501Mardle Can you wake the sound guy up and get them to sort the sync issues out please, sound is slightly ahead of picture on live stream 🙏🙏🙏🙏

  • SavMondo
    Sav Mondo (@SavMondo) reported

    @stuartfallon @SkySports He’ll be back. Once the dust settles he’ll calm down.

  • LiamJConnolly
    Liam Connolly (@LiamJConnolly) reported

    @SkySports Because the other congerton signings are crap?

  • blossom46498723
    blossom (@blossom46498723) reported

    @SkyUK Dont do it. They are 💩 at customer service