Sky Outage Report in Hexham, Northumberland, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hexham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
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David McMillan
(@dasmcmillan) reported
from
Prudhoe, England
@SkySports It was a Pen VAR officials totally inept supposed to be there to help the Ref
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@SkyHelpTeam Thank you. Will do. FYI the same problem appears on multiple devices right now.
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Barrie Dent
(@BarrieDent2) reported
from
Belsay, England
@MsiDouglas @NUFC It will only happen if the press @SkySports ect starting asking the question because he will never listen to the fans
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
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Gamer Nights Online
(@GamerBelsh) reported
from
Prudhoe, England
@jnbain @SkyHelpTeam Yes apparently major outage, but not 100% on cause
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🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam @OpenreachHelp my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
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Barrie Dent
(@BarrieDent2) reported
from
Belsay, England
@SkyHelpTeam I need to cancel sky cinema from my account tried telephone but been on hold for 40 mins please advise
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Gamer Nights Prudhoe
(@GamerBelsh) reported
from
Prudhoe, England
@SkyHelpTeam My Internet has been down since around six last night NE425DR area, do you know of any current problems? Done full resets in all in home equipment and swapped out micro filters etc it's like there's no signal coming in at all.
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Steve
(@NUFCsteve60) reported
from
Ebchester, England
@TalkofTyneside @SkySports That’s why I won’t watch it on sky **** sports
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🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
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Jamie Handyside
(@HandysideJ) reported
from
Harlow Hill, England
@SkyHelpTeam I have just experienced the rudest phone operator on your customer services helpline. And have not got anywhere with rectifying the problem
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
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Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
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Northen Dave
(@davePnixon91) reported
from
Consett, England
@VerityHarper0x0 @SkySports Sure. I'd normally just say good day But you can go **** yourself tbh 👍 and ill block you which I don't do to many but your just out to entaginise by the looks...
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David McMillan
(@dasmcmillan) reported
from
Prudhoe, England
@SkySportsPL @SkySports As usual incompetent officials really bad it's frightening the level this has come to how Low do we have to go to stop it .
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Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
Just had a phone call from a man claiming to be from @SkyUK asking about the issues I have with my broadband...I don’t have sky broadband, he didn’t like that. #scam #Beware Phone number showing was 0121 382 2969 @SkyHelpTeam
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
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Alexandra Lee
(@xAlexandraLeex) reported
from
Ovingham, England
@SkyUK The fact that it literally is just streaming and no hard drive to actually record things, the cost of the tv package shouldn’t be the same as SkyQ. There should be a reduction in price for what is just a streaming service. I’m pretty disappointed with it tbh
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Horsie 🐴
(@horsie919) reported
@KnifedByKang @SkyUK @bt_uk man that sucks... hope they'll compensate or fix it soon for you!
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Simon Wade180 🎯🎯🎯
(@wade_simon) reported
@SkyUK why are you making it so difficult to cancel a subscription 35 minutes of wasted time I don’t want super fast broadband I want to cancel my subscription ffs
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Slim Gaming
(@SlimNasty2013) reported
Hey @SkyUK do you have a contact number for Sky Mobile Sales, my phone is quite old and microphone is playing up so want a replacement phone 5G, but keep my number so need to chat with someone to get help with this? Thanks
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Karen Bowers
(@Kaz100984) reported
@SkyHelpTeam is there an issue with the red button service tonight? Can’t access any of the games. Don’t have broadband but always been able To get the games without a problem
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Rishabh Gadodia
(@RishabhGadodia) reported
@SkyHelpTeam I'm getting the cie-2000 error code when I play Sky Sports player on my laptop connected to Virgin media internet, however it works fine if I connect it to my iPhone hot spot. How do I fix this?
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JakeDamion
(@JakeDamion91) reported
@SkyUK by far the worst provider there is in the UK if you're looking for a company that shows a good level of customer service. I'm owed over £100 as a refund from over a month ago. The Complaint handler refused a call back as their line manager doesn't want to. 0 out of 10.
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Jeff Hall 😷
(@jeffnhall) reported
@SkyHelpTeam my main sky q box is working fine but none of other mini boxes are working, is there an known issue
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Amsy_Virdee
(@Amsy420) reported
@SkyUK is such a joke! Just spent 30 mins on the phone looking to reduce my costs. The agent removed part of my package but didn’t realise that there were dependencies- and now my package is even more than when I rang up. Would never have signed up if I knew they were like this!
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Christopher Guy
(@ChrisJG1988) reported
@SkyHelpTeam Hi, is there a way to enhance the quality on sky sports football with sky go on Apple TV, I thought it was meant to be HD but the quality is so poor and the ball seems to stream when it’s fast paced?
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Manav
(@manav_94) reported
@DeimosThea If only @SkyHelpTeam offered a half decent service