Sky Outage Report in Hexham, Northumberland, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Hexham come from postal codes NE46.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hexham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
TV (50%)
-
Internet (33%)
-
Wi-fi (8%)
-
Total Blackout (6%)
-
E-mail (2%)
-
Phone (2%)
Live Outage Map Near Hexham, Northumberland, England
The most recent Sky outage reports came from the following cities: Prudhoe, Hexham and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Prudhoe |
TV | |
| Hexham |
||
| Hexham |
TV | |
| Hexham |
TV | |
| Hexham |
TV | |
| Consett |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
-
Steve
(@NUFCsteve60) reported
from
Ebchester, England
@TalkofTyneside @SkySports That’s why I won’t watch it on sky **** sports
-
Gamer Nights Online
(@GamerBelsh) reported
from
Prudhoe, England
@jnbain @SkyHelpTeam Yes apparently major outage, but not 100% on cause
-
Alexandra Lee
(@xAlexandraLeex) reported
from
Ovingham, England
@SkyUK The fact that it literally is just streaming and no hard drive to actually record things, the cost of the tv package shouldn’t be the same as SkyQ. There should be a reduction in price for what is just a streaming service. I’m pretty disappointed with it tbh
-
Northen Dave
(@davePnixon91) reported
from
Consett, England
@VerityHarper0x0 @SkySports Sure. I'd normally just say good day But you can go **** yourself tbh 👍 and ill block you which I don't do to many but your just out to entaginise by the looks...
-
David McMillan
(@dasmcmillan) reported
from
Prudhoe, England
@SkySportsPL @SkySports As usual incompetent officials really bad it's frightening the level this has come to how Low do we have to go to stop it .
-
David McMillan
(@dasmcmillan) reported
from
Prudhoe, England
@SkySports It was a Pen VAR officials totally inept supposed to be there to help the Ref
-
Jamie Handyside
(@HandysideJ) reported
from
Harlow Hill, England
@SkyHelpTeam I have just experienced the rudest phone operator on your customer services helpline. And have not got anywhere with rectifying the problem
-
Gamer Nights Prudhoe
(@GamerBelsh) reported
from
Prudhoe, England
@SkyHelpTeam My Internet has been down since around six last night NE425DR area, do you know of any current problems? Done full resets in all in home equipment and swapped out micro filters etc it's like there's no signal coming in at all.
-
Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
-
Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
Just had a phone call from a man claiming to be from @SkyUK asking about the issues I have with my broadband...I don’t have sky broadband, he didn’t like that. #scam #Beware Phone number showing was 0121 382 2969 @SkyHelpTeam
-
Tom Russell
(@TomORussell) reported
from
Hexham, England
@SkyHelpTeam Thank you. Will do. FYI the same problem appears on multiple devices right now.
-
Barrie Dent
(@BarrieDent2) reported
from
Belsay, England
@MsiDouglas @NUFC It will only happen if the press @SkySports ect starting asking the question because he will never listen to the fans
-
🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam @OpenreachHelp my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
-
🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
-
Barrie Dent
(@BarrieDent2) reported
from
Belsay, England
@SkyHelpTeam I need to cancel sky cinema from my account tried telephone but been on hold for 40 mins please advise
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Kevin wrapson
(@KWrapson) reported
@SkySports That's cheap for crap defender these days
-
Alison
(@A81Star) reported
@VascularHub @SkyHelpTeam Same here! Its been a week now and only just managed to get them to send an engineer but that wont be until next Monday. Its really poor and ive had to take multiple hours off work as only so much can be done using my phones hotspot 😑
-
Wes2018
(@Wes20181) reported
@SkyUK just had a call from your team asking me to renew my deal. When I mentioned the possibility of leaving the lady hung up…. Unbelievably bad customer service! The cost of sky is astronomical compared to the many great TV providers! I expect common decency as a minimum.
-
Paul Green.
(@PaulGreenTPB) reported
from
Whittingham, England
@SkyHelpTeam To add, I can download it to Sky Q box, so I'm pretty sure it's a Sky Go issue
-
Paul Green.
(@PaulGreenTPB) reported
from
Whittingham, England
@SkyHelpTeam Just tried across two other devices, same problem. This is the primary way I use Sky and why I pay a premium rather then Sky Stream so it needs attention
-
Cardiovascular hub
(@VascularHub) reported
@SkyHelpTeam Thanks for acknowledging the issue. I’ve already contacted the tech team repeatedly, and the experience has been unacceptable. This is not just frustrating — it’s a failure of service.
-
Paul Green.
(@PaulGreenTPB) reported
from
Whittingham, England
@SkyHelpTeam Tried to download programs to Tablet and Phone, appears to work then at 100 % then error message saying " failed to download. "Checked and other Apps can download fine. I'd there a known issue at the moment
-
Mike
(@Gildinio) reported
@SkySports @lionsofficial please can you get the Aussie tv to sort the camera angles/zoom out more?? Far too zoomed in meaning we can’t see the options/wider pitch view… awful viewing!
-
Cardiovascular hub
(@VascularHub) reported
@SkyHelpTeam Thanks for acknowledging the issue. I’ve already contacted the tech team repeatedly, and the experience has been unacceptable. A manager refusing to speak and leaving me on hold for 30+ minutes is not just frustrating — it’s a failure of service.
-
Cardiovascular hub
(@VascularHub) reported
@SkyHelpTeam Thanks for responding. I’ve spoken to the broadband tech team daily for over a week. Each time I’m passed between departments, and today a support manager refused to speak and left me on hold for 30+ mins. I need urgent resolution today.