Sky Outage Report in Hexham, Northumberland, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
The latest reports from users having issues in Hexham come from postal codes NE46.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hexham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 06: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (48%)
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Internet (34%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Hexham, Northumberland, England
The most recent Sky outage reports came from the following cities: Hexham and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Hexham |
TV | |
| Hexham |
TV | |
| Hexham |
TV | |
| Consett |
TV | |
| Consett |
TV | |
| Consett |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
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Barrie Dent
(@BarrieDent2) reported
from
Belsay, England
@MsiDouglas @NUFC It will only happen if the press @SkySports ect starting asking the question because he will never listen to the fans
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
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Barrie Dent
(@BarrieDent2) reported
from
Belsay, England
@SkyHelpTeam I need to cancel sky cinema from my account tried telephone but been on hold for 40 mins please advise
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@SkyHelpTeam Thank you. Will do. FYI the same problem appears on multiple devices right now.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
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Kieran Adams
(@KieranA12315884) reported
from
Hexham, England
@ChrisEddy_7 @SkySportsNFL @SkySports @Bengals @Seahawks Everyone thinks that but I guarantee we won’t be worst team. And now it probs will be Cowboys game. If Luck hadn’t retired would have been Chargers Colts
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vikki
(@Lalapixiedust) reported
from
Consett, England
So we will be swapping to @SkyUK in the next couple of weeks... Current Internet provider is appalling for customer service and actual service. Its slow for broadband and we pay for fibre optic. Its constantly dropping off. Will be glad to be back to decent service.. And the TV
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Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
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Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
Just had a phone call from a man claiming to be from @SkyUK asking about the issues I have with my broadband...I don’t have sky broadband, he didn’t like that. #scam #Beware Phone number showing was 0121 382 2969 @SkyHelpTeam
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Jamie Handyside
(@HandysideJ) reported
from
Harlow Hill, England
@SkyHelpTeam I have just experienced the rudest phone operator on your customer services helpline. And have not got anywhere with rectifying the problem
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Carol Shearer
(@carolshearer) reported
from
Hexham, England
@SkyUK your VIP service and rewarding loyal customers is laughable. It appears you value new customers more! 17 years with sky and I’m disgusted
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
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David McMillan
(@dasmcmillan) reported
from
Prudhoe, England
@SkySportsPL @SkySports As usual incompetent officials really bad it's frightening the level this has come to how Low do we have to go to stop it .
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🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
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Gamer Nights Prudhoe
(@GamerBelsh) reported
from
Prudhoe, England
@SkyHelpTeam My Internet has been down since around six last night NE425DR area, do you know of any current problems? Done full resets in all in home equipment and swapped out micro filters etc it's like there's no signal coming in at all.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
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Peter Little
(@Peter_Little55) reported
from
Hexham, England
@SkyHelpTeam Hi with these difficult times I tried to pause my Sky Sports but I was told I could only cancel and due to the deal I was on I also had to cancel Cinema to have any financial benefit. I’m very disappointed in this as I fully expect intended to come back
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David McMillan
(@dasmcmillan) reported
from
Prudhoe, England
@SkySports It was a Pen VAR officials totally inept supposed to be there to help the Ref
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🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam @OpenreachHelp my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Melanie Harvey
(@A1MelanieHarvey) reported
@Ofcom ...serious issue regards billing and services with @SkyUK since being taken over need to be looked into.
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Dale Carter
(@DiscoDav3) reported
@SkySports Pointless when they go down next season now everyone has figured out how they play. Sheff united all over again
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Karl Thomas
(@soupladel) reported
@SkyHelpTeam I need to speak to someone about my bill please, is it possible to do this via DM or via an other online service?
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HappyDays182
(@MojoG5) reported
@SkyHelpTeam Yes! I have also called, it's an external issue, engineer has been sent out for 3 days it works for 13 hours then it's off again. Both neighbours have no internet either, they are with BT and Talk Talk. Local Sainsbury's had no internet yday either. It's not just us
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David Nash
(@LittleKing1966) reported
@steven_metcalfe @SkySports Never listen to the BBC punditry. They are the comical Ali of punditry. England could be 4 nil down at half time and they will only talk about how well England are playing.
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Stephen Lowry
(@STEEKI_UGFB) reported
@SkyHelpTeam Okay so I clicked your link which prompted me to cancel, so as I could view offers after selecting 'I was unhappy with my price'. However it comes up technical issue. Dead end. Anything else?
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Hannah Lingard
(@hklmiller) reported
.@SkyHelpTeam @SkyUK are you having a problem with broadband in Southampton? My connection has dropped and the usual fixes don’t seem to be working… crucial for two people working from home right now!
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HappyDays182
(@MojoG5) reported
@SkyHelpTeam @Mark4WyreForest can you please contact Sky and @OpenreachHelp please. Local Sainsbury's had no internet yday, cash machines down, Mill Street no internet
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Emma Berry
(@ermmaBerry) reported
@SkyHelpTeam I have done that and it says there is an issue in your area every time.
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Dommo
(@Dommo26) reported
Sick and death of @virginmedia terrible broadband service!! Then you get the same “it will be fixed by 19:40 tonight” you’ve said that for 3 days!!! @SkyUK any good deals??