Sky Outage Report in Newburn, Newcastle upon Tyne, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newburn, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Newburn, Newcastle upon Tyne, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Wallsend, Consett, Cramlington, North Shields and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
TV | |
| Gateshead |
TV | |
| Wallsend |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Newburn, England
Latest outage, problems and issue reports in Newburn and nearby locations:
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Pete Hind
(@toonpete85) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
@SkyHelpTeam The number of times since that I’ve had members of your sales team contact me trying to get me to stay as well is ridiculous. Each time I’ve had to tell them it’s because you don’t service my new area and then you hit me with a near £100 termination charge!
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LymphomaLad
(@SteveCoyne6) reported
from
Longbenton, England
@SkyHelpTeam could an engineer -hypothetically- move my dish to another wall of my house due to poor signal where it is?
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@SkySports Disgraceful - the manager ALWAYS at least publicly takes responsibility & deals with any issues internally but here we have (& after only two games) Erik ten Hag throwing his entire team under the bus…
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
@SkyHelpTeam How does this work exactly? Especially given that I’ve been a loyal customer for the best part of 10 years and you took this matter out of my own hands!
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
Already rang @SkyUK about the internet not connecting and then it being slow. It then worked for an hour 😡. Having to use my phone to watch tv because you can’t use the sky apps as they’re buffering and numerous internet not connecting messages!
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Martin
(@_MartinDean) reported
from
Blyth, England
@SkyHelpTeam The lights are all on but power and WiFi are green. Internet and voice are amber I can’t seem to get anywhere fixing the issue.
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Alexandra Lee
(@xAlexandraLeex) reported
from
Ovingham, England
@SkyUK The fact that it literally is just streaming and no hard drive to actually record things, the cost of the tv package shouldn’t be the same as SkyQ. There should be a reduction in price for what is just a streaming service. I’m pretty disappointed with it tbh
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Kel
(@KJS97_) reported
from
Longbenton, England
@SkyUK internet been down since midday yesterday 👍🏼👍🏼👍🏼
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Pete Hind
(@toonpete85) reported
from
Newburn, England
I'll keep asking until you bother to reply @SkyHelpTeam... I'm trying to work here but having precisely no success thanks to my terrible WiFi.
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Pete Hind
(@toonpete85) reported
from
Newburn, England
So @SkyHelpTeam texted me at 6am on Wednesday morning saying that all the problems in my area were fixed.... that was evidently a LIE.
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JamieEric
(@DoddsJamie) reported
from
Washington, England
@SkySports some1 give @jamieredknapp8 a hand shake for basically telling neville he's talking **** again !!!! What's fixing the stadium gunna do to what's going on on the pitch !!!
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Gamer Nights Online
(@GamerBelsh) reported
from
Prudhoe, England
@jnbain @SkyHelpTeam Yes apparently major outage, but not 100% on cause
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Duncan Smallman
(@cpt_liceboy) reported
from
Cramlington, England
Hey @SkyUK could you get your customer service sorted. My mother in law has been waiting for two days for her phone line to be repaired, that happens to be two days since my father in law died. You're making a difficult time worse #skymedia #SkyUK
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
@SkyHelpTeam Yes I did all of that and today it’s the same issue. So slow and saying technical issues now. My skyq mini box hasn’t worked for three weeks and won’t connect either. The advisor said it was a fast connection but the messages on screen and buffering tell a different story.
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Martin
(@_MartinDean) reported
from
Blyth, England
@SkyHelpTeam So it seems that there are no issue now but it’s still not connecting no matter how many times I follow the instructions.
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Newburn, England
@SkySports FIFA telling us that the ‘young generation’ who’ve never been asked or polled want a World Cup more often.. This is down to money for the top flight & nothing more! #corruption
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Martin
(@_MartinDean) reported
from
Blyth, England
Alan smith talking about how the injury delay to targett won’t help arsenal but nothing about when lacazette and Martinelli were down just before that. @SkySports really need to reconsider who they have commentating the games and their is no clash of bias #NUFC
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
@skytv @SkyHelpTeam I’ve got no satellite signal and I can’t get a engineer out until the 24th that’s over 2 weeks with no television
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Pete Hind
(@toonpete85) reported
from
Newburn, England
@SkyHelpTeam Also what about the landline issue? Do I need to call in about that as well? From the landline that hasn't been working for knocking on three weeks?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Adams
(@MarkeyKoS) reported
@SkyHelpTeam I did that... It said there might be a problem in the area and the offered no other options. Hence why I came here to ask, since it doesn't even offer a phone number to ring...
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Helen Fenton
(@HelenFenton15) reported
@SkyHelpTeam My daughter on phone to your operatives , trying to cancel my 78 year old mothers contract. She is paying £120 per month
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Mark Adams
(@MarkeyKoS) reported
@SkyHelpTeam my broadband has been down since about 12. App status just says there is a fault in the area, maybe? S63 0DJ. Any idea what this "fault" is and how long it is going to be down for. Open reach don't seem to be aware of it so I assume it is just a Sky issue. Thanks
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Craig King
(@CraigKi71119663) reported
@SkyHelpTeam any issues in the DA1 post code area, Sky has been off for a couple of hours now with no reason as the weather etc is fine?
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Helen Fenton
(@HelenFenton15) reported
@SkyHelpTeam We have already spent over two hours trying to get help - I don’t want to spend more time on the phone . I want my 78 year old mother to sleep as she is recovering from hip surgery.
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Helen Fenton
(@HelenFenton15) reported
@SkyHelpTeam My daughter has been on the phone for one hour twenty minutes- she is now talking to the 4th sky staff member. She has been made to feel awful for not looking out for her grandmother in 2013 , she was 9 .
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me
(@PCgonemad1066) reported
@SkyUK You don't want customers to be rude to you but please could you kindly not be rude to customers? Referring specifically to Callum in the sky broadband team. Because of him I've had to bring an installation forward with another company so I can leave sky after 16 years.
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Helen Fenton
(@HelenFenton15) reported
@SkyHelpTeam We have not resolved this issue to our satisfaction- my mother will pay £ 35 to retain the phone number she’s had for 50 years , it’s probably the only phone number her husband with Alzheimer’s is able to remember- it’s been his phone number for 50 years too
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Nikki Brough
(@njbrough88) reported
@SkyUK 3 days of 'an agent will be with you soon'.... How many days do your agents take to respond to customers having a problem?
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Gary Philipson
(@GaryAPhilipson) reported
@SkyHelpTeam how do I get in contactwith you as I’m concerned my sky package is going up by about 40%? I can’t find a contact number to customer services?