Sky Outage Report in Washington, Sunderland, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Washington, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- 
            Internet (60%) 
- 
            TV (16%) 
- 
            Wi-fi (13%) 
- 
            Total Blackout (5%) 
- 
            E-mail (3%) 
- 
            Phone (2%) 
Live Outage Map Near Washington, Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Boldon Colliery, Chester-le-Street, Ryton, Durham, Wallsend, Gateshead, Sunderland and Jarrow.
| City | Problem Type | Report Time | 
|---|---|---|
| Wi-fi | ||
| Internet | ||
| TV | ||
| TV | ||
| Total Blackout | ||
| TV | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
- 
                
 Jason the Furloughed 🇪🇺 
    (@TemporaryCarpet) reported 
    
        from
            Gateshead, England Jason the Furloughed 🇪🇺 
    (@TemporaryCarpet) reported 
    
        from
            Gateshead, EnglandA second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot 
- 
                
 Sally Crossley 
    (@sallyopr) reported 
    
        from
            Cleadon, England Sally Crossley 
    (@sallyopr) reported 
    
        from
            Cleadon, England@SkyHelpTeam please can someone help me with my account, when I try online it says I need to call Sky for my request however I don’t fall under the urgent requests category to call so I can’t call. Thank you 
- 
                
 Wez 
    (@W3z) reported 
    
        from
            Sunderland Bridge, England Wez 
    (@W3z) reported 
    
        from
            Sunderland Bridge, England@SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out. 
- 
                
 adam featherstone 
    (@eponymousdrums) reported 
    
        from
            Lanchester, England adam featherstone 
    (@eponymousdrums) reported 
    
        from
            Lanchester, England@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most. 
- 
                
 carlpennington 
    (@pennas17) reported 
    
        from
            Gateshead, England carlpennington 
    (@pennas17) reported 
    
        from
            Gateshead, England@SkySports No shit 
- 
                
 Jason the Furloughed 🇪🇺 
    (@TemporaryCarpet) reported 
    
        from
            Gateshead, England Jason the Furloughed 🇪🇺 
    (@TemporaryCarpet) reported 
    
        from
            Gateshead, England@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box. 
- 
                
 ⵣ Salem | ⵙⴰⵍⵎ 
    (@sabzmzm) reported 
    
        from
            Walker Gate, England ⵣ Salem | ⵙⴰⵍⵎ 
    (@sabzmzm) reported 
    
        from
            Walker Gate, EnglandCalled @SkyHelpTeam about the shit internet, and they basically told me it is what it is 
- 
                
 carlpennington 
    (@pennas17) reported 
    
        from
            Gateshead, England carlpennington 
    (@pennas17) reported 
    
        from
            Gateshead, England@SkySports Idiot not even 2m 
- 
                
 gary beadle 
    (@beadleg01) reported 
    
        from
            Sunderland, England gary beadle 
    (@beadleg01) reported 
    
        from
            Sunderland, England@SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed. 
- 
                
 Rosco 
    (@Peterross83) reported 
    
        from
            Sunderland, England Rosco 
    (@Peterross83) reported 
    
        from
            Sunderland, England@SkySports Damn! 
- 
                
 Graham Townsley 
    (@No9Legends) reported 
    
        from
            Whitley Bay, England Graham Townsley 
    (@No9Legends) reported 
    
        from
            Whitley Bay, England@theinsidernufc I love the quality of pundits pulled to give opinion on @nufc from @skysports. @BeIN_sports @talkSPORT when this goes through they will be so sick and confused down south 
- 
                
 Tracy Maudsley 
    (@tracycyprus) reported 
    
        from
            Birtley, England Tracy Maudsley 
    (@tracycyprus) reported 
    
        from
            Birtley, England@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2) 
- 
                
 Darren Short 
    (@daz26172) reported 
    
        from
            Sunderland, England Darren Short 
    (@daz26172) reported 
    
        from
            Sunderland, England@SkySports Against all of the money they have made & the whole picture of the situation everyone is in...... they need to get a grip on reality this type of media is what feeds the negativity in the world of football. Never mind what you might loose be grateful for what you have 
- 
                
 Neil Jeffs 
    (@Jethrotoolio) reported 
    
        from
            Whitley Bay, England Neil Jeffs 
    (@Jethrotoolio) reported 
    
        from
            Whitley Bay, England@jimbergfeld1 @Ando87NUFC @CampbellLennon @SkySports @NSpares He doesn’t hate ******* and drink....that’s his problem really. 
- 
                
 Michaela Raine 
    (@RaineMichaela) reported 
    
        from
            Newburn, England Michaela Raine 
    (@RaineMichaela) reported 
    
        from
            Newburn, EnglandWhat is that awful noise in the background of the Everton v liverpool game. @SkySports 
- 
                
 Graeme Gilroy 
    (@wirehype) reported 
    
        from
            Newcastle upon Tyne, England Graeme Gilroy 
    (@wirehype) reported 
    
        from
            Newcastle upon Tyne, England@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read ! 
- 
                
 Paul 
    (@Paul14boss) reported 
    
        from
            Newcastle upon Tyne, England Paul 
    (@Paul14boss) reported 
    
        from
            Newcastle upon Tyne, England@LittleHenryD @SkySports Awful news a young lad too 
- 
                
 Craig Stewart 
    (@CraigJStewart89) reported 
    
        from
            Sunderland, England Craig Stewart 
    (@CraigJStewart89) reported 
    
        from
            Sunderland, England@SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks 
- 
                
 Caroline Smith 
    (@seilpup) reported 
    
        from
            Rowlands Gill, England Caroline Smith 
    (@seilpup) reported 
    
        from
            Rowlands Gill, England@SkyHelpTeam @skytv Help!! I am not the only customer having this issue. 
- 
                
 Liz 
    (@LizH_11) reported 
    
        from
            Ryton, England Liz 
    (@LizH_11) reported 
    
        from
            Ryton, England@SkyHelpTeam Says no known problems in the area obs is as several people in this area are having same problem 
Sky Issues Reports
Latest outage, problems and issue reports in social media:
- 
            
 daaa 
    (@daamiasanmia) reported daaa 
    (@daamiasanmia) reported@WerraxLFC @sportbible @SkySports You have to be stupid tjen 
- 
            
 ₳ LetsBuyMour ₳ 
    (@ThomasLongmore1) reported ₳ LetsBuyMour ₳ 
    (@ThomasLongmore1) reported@Brownpants84 @SkyUK Just cancelled all mine down to basic package and got Iptv instead … all the games sat 3pm kick offs all the ppv, films etc 
- 
            
 Alex 🇾🇪 
    (@K33NES) reported Alex 🇾🇪 
    (@K33NES) reported@sportbible @SkySports The only thing I read from this is the awful xG to actual goals likewise assists numbers he has actually produced. Wasteful. 
- 
            
 Careless Coder 
    (@CarelessLabs) reported Careless Coder 
    (@CarelessLabs) reported@SkyHelpTeam I’ve checked your tool and it found no issue but every other speed test is showing less than 15mbps and all devices are struggling with downloading any content. Even wired PCs have awful download speeds. 
- 
            
 Careless Coder 
    (@CarelessLabs) reported Careless Coder 
    (@CarelessLabs) reported@SkyHelpTeam It has finally recovered and running at normal speed, was poor all afternoon. Will PM if issue returns. Thank you. 
- 
            
 PeacockTVCare 
    (@PeacockTVCare) reported PeacockTVCare 
    (@PeacockTVCare) reported@Treesrgreen66 Hi there! For more assistance, we suggest reaching out to @SkyHelpTeam or @NOWHelpTeam to connect with customer care support for the UK. 
- 
            
 Carter 
    (@cartercreates__) reported Carter 
    (@cartercreates__) reported@SkyHelpTeam I ordered sky stream on Tuesday afternoon and it said that it would be delivered next day (today), but I’ve not received any tracking info or anything - can you help? Online tracking doesn’t show anything for me. 
- 
            
 Careless Coder 
    (@CarelessLabs) reported Careless Coder 
    (@CarelessLabs) reported@SkyHelpTeam having really low internet speeds at the moment; are there any known issues in South Wales? 
- 
            
 Phil Green🇬🇧 supports 🇺🇦 
    (@PhilGreenrm41) reported Phil Green🇬🇧 supports 🇺🇦 
    (@PhilGreenrm41) reported@virginmedia Obviously not a fault with the service just the quality of image from the skysports virgin media supplies. I don't have the high quality package of sky. The image is worse than analogue TV I use to watch back in the 70s. So not the cable itself. If it was I would contact virgin. 
- 
            
 Fpl 👁️ Test 
    (@FPL_eye__test) reported Fpl 👁️ Test 
    (@FPL_eye__test) reported@sportbible @SkySports I dont get it people on twitter, why do you always mention the per 90 stats. It doesnt matter if you never play 90.