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Sky Outage Report in Washington, Sunderland, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Washington, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Washington, Sunderland, England 05/12/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Washington, Sunderland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Gateshead, Seaham, South Shields, Chester-le-Street, Whitley Bay, Wallsend, Durham and North Shields.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • thedoctor_84 mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam I messaged on Saturday about my tv signal being down. Coming and going. Thought it might have been the weather. It’s now Monday and it’s still the same. It’s cooler here today so can’t be the heat

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam I’ve managed to sort the problem out

  • tomcowey Tommy (@tomcowey) reported from Walker Gate, England

    @stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.

  • TheatreTots_NE Hannah Parsonage (@TheatreTots_NE) reported from Sunderland Bridge, England

    @EXPATTERNS1 @SkyHelpTeam I am having the same problem...is it an outage in the area?

  • LeeJarraHackle Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    @SkySports work with the Mp and help small businesses #lies #greed Shame on you all

  • Alan_G_Shaw Alan_G_Shaw (@Alan_G_Shaw) reported from Washington, England

    @SkyHelpTeam morning, Sky Go not working on either Fire tablet. Tried to remove device however that doesn't seem to be available. Any ideas?

  • DoddsJamie JamieEric (@DoddsJamie) reported from Washington, England

    @SkySports some1 give @jamieredknapp8 a hand shake for basically telling neville he's talking **** again !!!! What's fixing the stadium gunna do to what's going on on the pitch !!!

  • utdlee7 Lee Smith (@utdlee7) reported from Witton Gilbert, England

    @SkySports Lap of honour after beating the worst United side in 50 years. Teams still rather beat a poor United than a top class city side. Says it all.

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam Yes all the devices that are connected to it are having issues

  • KevBee83 Kevin Bee (@KevBee83) reported from Sunderland, England

    @SkyHelpTeam is there any issues with skymobile in sunderland area?? My service past 2/3 has been rubbish??

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @DailyMirror Another low for @Carra23 that no doubt @SkySports will sweep under the carpet as they did with his spitting incident… #noshame

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @SkySports Disgraceful - the manager ALWAYS at least publicly takes responsibility & deals with any issues internally but here we have (& after only two games) Erik ten Hag throwing his entire team under the bus…

  • thedoctor_84 mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am having signal problems. Am wondering if the current heatwave has anything to do with that or any known problems in Sunderland area

  • stevewallwork Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    Can someone @SkySports tell me why we are never referred to as Newcastle United any more. It’s our name, in case you forgot.

  • SteveCoyne6 LymphomaLad (@SteveCoyne6) reported from Longbenton, England

    @SkyHelpTeam Hi..My Sky Talk landline is down due to a problem in my area. Have you got any idea when will this be resolved?

  • RICKERSRG Rickers (@RICKERSRG) reported from South Shields, England

    What's happened to the SkySports boxing coverage? Presentation is nearly as bad as BT Sport now. Lazy ******* aren't even at the fight. Probably being petty towards Hearn and Joshua seen as its his last fight on SkySports

  • ChrisNUFC4 Chris (@ChrisNUFC4) reported from Newcastle upon Tyne, England

    @SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network

  • NormanDempsey5 Norman Dempsey (@NormanDempsey5) reported from South Shields, England

    Did any1 else's TV skip/jump our 2nd round #EFLCup draw I heard Accrington take on Newcastle And I'm sure it was a team with R as it skipped and now the screen says tranmere Wtf @NUFC #nufc @SkySports

  • LeeJarraHackle Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame

  • scotty8461 Bob Scott (@scotty8461) reported from Shiremoor, England

    @SkyHelpTeam good evening I am a skyq VIP customer I think I have mistakenly signed up to an HD TRIAL how can I cancel please

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • bradley_Avery18 bradley (@bradley_Avery18) reported

    @SkyHelpTeam So how many hours till you fix our broadband in Crawley?

  • Drewefc4evr Andrew Black (@Drewefc4evr) reported

    @SkyHelpTeam I have checked that and followed all assistance protocols but nothing remedies the issue.

  • joannap53 Joanna P (@joannap53) reported

    @SkyHelpTeam wifi down in SW18, website says no known issues in the area which I just cannot believe. Called and was told (by a bot) it was an Openreach issue and could take 2 days to fix! Crazy to take this long with so many people still working from home.

  • 5tarblood Starblood (@5tarblood) reported

    @michelle_wort @SkyHelpTeam Usual poor service we've all come to expect from Sky. Disinterested, lazy and secretive support

  • 5tarblood Starblood (@5tarblood) reported

    @Sarah_Dodwell @SkyHelpTeam They appear to run the service as a favour to thier customers. Pride often comes before a fall. Truly appalling and disrespectful customer service. I get the idea they don't really know themselves what is happening.

  • bluewoof ian madeley (@bluewoof) reported

    @SkyHelpTeam just spent 2 hours on the phone trying to correct your billing error following a house move.Had to give up as you could no longer access security info as you had called us back!!Offered no solution apparently all our fault...DD cancelled let’s see what happens now.

  • Jennyoleary90 Jenny O'Leary (@Jennyoleary90) reported

    Yo @SkyHelpTeam why is the internet in my area (rh1) down AGAIN! I am literally losing earnings because of how unreliable your service is! And the website is useless and hasn’t even updated the issues! What am I supposed to do about losing my wage?

  • michelle_wort Michelle Wort (@michelle_wort) reported

    @5tarblood @SkyHelpTeam Connected to the WiFi' which is why the speed is so low, but could not offer a solution or even recommend how we work around this without disconnecting devices is maddening. I am disappointed in your customer service and frustrated at the lack of knowledgable support offered.

  • CraigJFoster Craig Foster (@CraigJFoster) reported

    @SkyHelpTeam The help doesn't have the advice I was given by your tech support team. Turn off my SkyQ box at the mains and keep it off. Only way to get a stable signal until Sky fixes the WiFi mesh issue with SkyQ via a software fix. Still waiting and paying for a TV service I can't use. 🙄

  • NathanL68388590 NathanLewis (@NathanL68388590) reported

    @Red_Meg777 @3vil_Intentions @SkySports You think him drinking out of his own shoe is bad, it gets worse. Others also drink out of his shoe.