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Sky Outage Report in Washington, Sunderland, England

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The latest reports from users having issues in Washington come from postal codes NE38 and NE37.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Washington, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Washington, Sunderland, England 06/23/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. TV (49%)

    TV (49%)

  2. Internet (33%)

    Internet (33%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Washington, Sunderland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Peterlee, Durham, Gateshead, Seaham, Washington, Whitley Bay, Stanley, North Shields, Chester-le-Street, South Shields, Wallsend, Hebburn and Jarrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland TV
United KingdomSunderland Internet
United KingdomPeterlee Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomDurham TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • JLauder91 Lauder. (@JLauder91) reported from South Shields, England

    Your pundits are ******* clowns, **** off @SkySports

  • shieldsbrief David Forrester (@shieldsbrief) reported from Gateshead, England

    @DesboTom30 @SkySports in fact given that an assault simply requires fear of violence being caused (not actual physical contact) robertson approaching in the aggressive manner that he did could easily qualify. Whatever, robertson playing the victim here is a pretty bad look.

  • Caz8maw Caz8maw (@Caz8maw) reported from Newburn, England

    @SkySports Melisa we know ten hag was playing mind games as per Fergie. So don’t stand on national Tv smurking it was never a secret #nufc knew all along we don’t take in the lies manure tell 💩

  • pearceswan David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam TOLD for £3 per month on my subscription for the extra running costs what that would be! however,it costs extra to run MY Services but you’ll have massive profit, you should absorb this for your loyal customers, you’ll face customer’s terminating.23 yrs+ 4 nothing

  • pearceswan David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam /3 you are NOT looking after your loyal customers, we should be able to access Paramount+ discovery+ no extra cost on mobile devices IE iPad,galaxy note, computer, I’m sure you’ll be able to do this easily, verify customer’s as you can in sky go

  • pearceswan David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam 2/2.paramount+ we get a limited selection, no discovery+, without our money you never be able to bring out the sky Q box,its features, WE are left behind, your answer is upgrade, we lose everything on our box, yet we have to pay another increase,

  • pearceswan David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam It’s getting really annoying, I am at sky HD +plus customer I have a 2TB box in the living room 1Tb box in bedroom, got an email ,the new price increase from April an extra £3 per month, I don’t know why I’m not receiving any new channels or services 1/2

  • KrissNufc83 Kriss (@KrissNufc83) reported from South Shields, England

    @SkyHelpTeam Hi, is there N issue with broadband in the north east? My internet has been down for over an hour

  • geordie_stacey 🖤🤍Stacey Scott🖤🤍 (@geordie_stacey) reported from Longbenton, England

    @hellblazerbiz @SkyHelpTeam I'm having the same issue.

  • WHG17 Barry Cosgrave (@WHG17) reported from Whitley Bay, England

    @SkyHelpTeam I connect my sky Q box via ethernet. Sky box then says it's attached to SKY993CA Mini boxes work fine. But Sky Go doesn't. It says it can't find the box. I realise I'm not on the same network but I don't know the password for this created network. Please help.

  • _katie_c Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England

    @SkyHelpTeam Is there any update on when this issue will be resolved. I've had to use a days annual leave for today as I'm unable to work from home with no Internet?

  • _katie_c Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England

    @SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!

  • MandyRowntree Mandy Rowntree (@MandyRowntree) reported from Washington, England

    @SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night

  • BlueboyPotts rob potts (@BlueboyPotts) reported from Seaham, England

    @ianbohensbeta @SkyHelpTeam we have now had sky broadband since last February..and have not had one interruption to the service...much better than bt...

  • Golden_Grahame 🔴⚪🔴Grahame Smith🔴⚪🔴 (@Golden_Grahame) reported from Sunderland, England

    @safcftm2015 @SkySports Surely they arrange these things in full before the match day? I'm not totally sure why it never went ahead on sky, any ideas?

  • TrevorRidley Trid (@TrevorRidley) reported from Whitley Bay, England

    @Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently

  • TrevorRidley Trid (@TrevorRidley) reported from Sunderland, England

    @Designer_Ross @SkyHelpTeam My contract ends next month and I’m done with them. It’s been terrible

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    What a lovely woman at @SkyHelpTeam #valueteam on the phone today . Very pleasant and kept me as a customer . Give that woman a pay rise 👍 📺

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”

  • Jamiefozz92 James 🇬🇧 (@Jamiefozz92) reported from Dunston, England

    I have no idea who this speed kid is. But can you imagine in the early 2000’s giving a tit like that air time. He’d be shunned. Never seen again. It’s utterly embarrassing that @SkyFootball are giving him airtime. Even after insulting Man United greats!! #skysports

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • billykey00 Bill (@billykey00) reported

    @BeilbyRob @Joey7Barton @SkySports What ********? Ward played a handful of tests and never made a 50. Nasser was just short of a hundred tests and averaged well short of 40. Yes, it was a decent era for bowlers, but come on. While both probably better cricketers than Jones, she speaks about it better 🤷

  • BenJubin Ben Jubin (@BenJubin) reported

    @SkyHelpTeam again your Internet has gone down and I can’t do anything at home! This has happened again so what do you suggest now? Done a test I’ve done what you would suggest. This is getting a joke now for the amount we pay, happens to frequently

  • coffey5835 Jonathan Coffey (@coffey5835) reported

    @SkyHelpTeam assuming sky stream is down again? Just a black screen ffs

  • JoanneTatchley Jo Jo (@JoanneTatchley) reported

    @SkyHelpTeam third month no device & sky continue to take payment for my new line rental .... sky I have no choice but to report this to the police. I've tried to resolve it. If I cancel the bill it will effect my credit rating & can't keep paying you for something I don't have

  • thatguy_vincent Vincent (@thatguy_vincent) reported

    IndyCar feed down AGAIN @SkySports @TomGaymor Now back without sound

  • TSUN0DA22 Lucas ⁴ 🐮 (@TSUN0DA22) reported

    okay skysports indycar has just died. i’m actually watching this legally wtf

  • PlanetEarth_HD Stephen Davis (@PlanetEarth_HD) reported

    @CrohnZone @SkyHelpTeam upto now no further help, cannot uphold price was told yes by 2 ppl no by 2 others, cancelled the order, orders not cancelled its all a mess very stressful for a basic broandband Install that's gone wrong because of sky and openreach mistake.

  • PlanetEarth_HD Stephen Davis (@PlanetEarth_HD) reported

    @CrohnZone @SkyHelpTeam shes rang them now been passed to 4 different pll each one taking 30 mins and have to start verification explain the issue everytime 🙄

  • GaryAllen4470 Gary Allen (@GaryAllen4470) reported

    @SkyUK Hi. Was my post not clear enough?? We are getting minimal TV channels,our internet is below 20% of the guaranteed speeds. We can't even watch TV through the respective APPS,as the broadband is piss poor. What else do you need to know?

  • GaryAllen4470 Gary Allen (@GaryAllen4470) reported

    @SkyUK why is TV playing up?? We have it through Qbox and cabled internet,yet it is still crap. Why?? Cos we are guaranteed 100mbs and we are getting 18mbs!!! You charge through the arse for your services,yet you can only deliver during the cooling off period. 🤬🤬🤬🤬