Sky Outage Report in Washington, Sunderland, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Washington, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 29: Problems at Sky
Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (19%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Washington, Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Seaham, Hebburn, Gateshead, South Shields, Washington, Durham and Chester-le-Street.
City | Problem Type | Report Time |
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TV | ||
TV | ||
Internet | ||
Internet | ||
Internet | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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Ben Letby (@0800BEN) reported from Newcastle upon Tyne, England
@EmmaB_0811 @SkyHelpTeam I had Sky broadband about 5 years ago and it was the same then. If you have Sky TV, the box goes into eco mode in the early hours which kills the wi fi connection to some devices in the house. If you turn off eco mode in settings on your sky tv box, it might solve the problem 🙏
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sarah hunter (@sarahhunter25) reported from Durham, England
@Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.
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James Gilhespy (@gilhespy_james) reported from Seaham, England
@ian_brown_jnr @SkySports He’s been dreadful never seen him play well. Be lucky to get 15m for him
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Meryl Levington (@EnterpriseMeryl) reported from Durham, England
@SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?
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Paul Noble (@Nobbysafc) reported from Sunderland Bridge, England
@SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?
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David Gleeson (@dgleesonhistory) reported from Newcastle upon Tyne, England
@SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.
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Will (@wjc_14) reported from Sunderland, England
@SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.
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lee milligan (@judgefudge75) reported from Wallsend, England
@SteveBP76 Aye I noticed @SkySports never covered this
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Ian (@iramshaw) reported from Sacriston, England
@primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball
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sarah hunter (@sarahhunter25) reported from Durham, England
@GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.
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Sai Penumuru (@sai_penumuru) reported from Shiremoor, England
@SkyHelpTeam @SkyUK my internet is not working 😡
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Wallace Mather (@wal78) reported from Sunderland Bridge, England
@SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.
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Dean Lamb (@Chubfubbler) reported from Washington, England
@SkySports That hand on the desk thing is irritating as **** like!
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Peter Oliver (@peteroliver18) reported from Washington, England
@SkyHelpTeam Hi the Internet connection is not working in the Washington area
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Chris (@lcdB0Xing) reported from Gateshead, England
Some softcock just been on skysports saying liverpool should go easy on villa’s youngsters. Give over with that crap
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Dr. Maurice Duffy (@TheBeakSquawks) reported from Whitley Bay, England
@SkyHelpTeam I have rang/called multiple times. Your service is simply appalling...
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sarah hunter (@sarahhunter25) reported from Durham, England
@Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.
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Darren Reeve (@DarrenReeve7) reported from Sherburn Hill, England
Are you having problems with UHD @SkySports ???
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stacey (@staceyloweryy2k) reported from Longbenton, England
@SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!
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Slappy (@slapnuts316) reported from Washington, England
@SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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m4nni (@m4nni516) reported
@SkyHelpTeam @benired This helped fix the issue for me - much brighter
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peter stevenson (@petestevuk) reported from Faringdon, England
@SkyHelpTeam any news on the Swindon outage and why I live in Oxford with a SN postcode is mine effected?
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M (@MM_gaming123) reported
@SkyUK my sky go pc app checks for update then closes down but still shows as an open application in task manager?
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Bias Blue (@BiasBlue194) reported
@VillanShaw @billyhammer4eva @SkySports Exactly. There’s nothing wrong with a a diverse panel on sky sports but it would help if they weren’t all boring bastards.
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Chef One (@F1_Chef) reported
@jegan_1979 @SkyHelpTeam What’s so annoying is that we lived rurally down used @gigaclear and it’s literally hyper speed and so reliable, but they don’t supply the village we live in now sadly
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Keir (@Keir51986052) reported
@SkyUK Internet down again!! (Hereford) 6 times this year so far. Down detector has over 1400 cases with sky in the past hour . When is the internet likely to be running again ?
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Dave (@RatherEpicDave) reported
@SkyHelpTeam how do I get a wireless signal booster, we pay for broadband boost and can't find anywhere on the site to order a WiFi booster.
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Archieboy (@Archieb48709437) reported
@northumbrian_ @nigella_i5e @SkyUK Did you get a reply. I will cancel also.
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Ads (@ACRGS) reported
@SkySports why ******** have you got Graeme Sourpuss doing punditry on Utd ,guys a **** and shouldn't be anywhere near a Utd match .....
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Jack Cook (@jackpaulcook) reported
@SkyHelpTeam @benired Got this same issue myself. Does that mean I’ve got to change the settings on the TV itself every time there’s football on change it back after? TV is fine on every other Channel