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Sky Outage Report in Washington, Sunderland, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Washington, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Washington, Sunderland, England 04/18/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Washington, Sunderland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Sunderland, Durham, Gateshead, North Shields, South Shields, Chester-le-Street, Stanley and Hebburn.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomWallsend TV
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • danielsleeth Daniel Sleeth (@danielsleeth) reported from Dunston, England

    @SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately

  • daz26172 Darren Short (@daz26172) reported from Sunderland, England

    @SkySports Against all of the money they have made & the whole picture of the situation everyone is in...... they need to get a grip on reality this type of media is what feeds the negativity in the world of football. Never mind what you might loose be grateful for what you have

  • iamAfrosamurai Allan Williams™ (@iamAfrosamurai) reported from Newcastle upon Tyne, England

    Whoever is doing the sound on the @SkySportsF1 Testing: Story So Far program needs to sort the levels out, seriously. Two days now of very Testing audio.... Lip syncing out too, mics not working. Unless it's a work experiencer, then I'm afraid they're fired! #SkyF1 @SkyHelpTeam

  • mainsey8 joseph mains (@mainsey8) reported from Washington, England

    Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later

  • alsandal39 Alan (@alsandal39) reported from Whickham, England

    @SkyHelpTeam I have already signed in to see what is offered, I am being offered BT sport at an extra £25 per month on top of the £28 I already pay for Sky Sports as a thanks for being a customer for nearly 15 years whereas a new sports customer gets them both for £35 per month

  • mwinship64 michael winship (@mwinship64) reported from Ponteland, England

    @SkySportsPL @SkySports Biggest problem in football players diving VAR only exists due to cheats

  • Tullic OfficialMickTee (@Tullic) reported from Chester-le-Street, England

    @SkyHelpTeam is there another problem with Sky emails. Cant access it with password!

  • VeteransR Veterans Response CIC (@VeteransR) reported from Sacriston, England

    @SkySports As a sky customer are you refunding the sky sports fee to your customers as the main reason I subscribe is for football there for the contract is now nil & void 🤔

  • Jethrotoolio Neil Jeffs (@Jethrotoolio) reported from Whitley Bay, England

    @jimbergfeld1 @Ando87NUFC @CampbellLennon @SkySports @NSpares He doesn’t hate ******* and drink....that’s his problem really.

  • W3z Wez (@W3z) reported from Sunderland Bridge, England

    @SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.

  • EllisLandreth1 Ellis (@EllisLandreth1) reported from Sunderland Bridge, England

    @SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason

  • iEddsyy ً (@iEddsyy) reported from Durham, England

    @ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf

  • sallyopr Sally Crossley (@sallyopr) reported from Cleadon, England

    @SkyHelpTeam please can someone help me with my account, when I try online it says I need to call Sky for my request however I don’t fall under the urgent requests category to call so I can’t call. Thank you

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @SkyHelpTeam To cancel so online chat isn’t available

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @SkyHelpTeam how can I get a call back from customer service. Every time I call there’s a 20+ min wait

  • LizH_11 Liz (@LizH_11) reported from Ryton, England

    @SkyHelpTeam Says no known problems in the area obs is as several people in this area are having same problem

  • seilpup Caroline Smith (@seilpup) reported from Rowlands Gill, England

    @SkyHelpTeam @skytv Help!! I am not the only customer having this issue.

  • thedoctor_84 mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am wondering if there is any problems with internet connections in Sunderland. I’ve tried resetting my hub 3 times and still no luck

  • iamAfrosamurai Allan Williams™ (@iamAfrosamurai) reported from Newcastle upon Tyne, England

    I'm sure @Eurosport_UK is the most useless channel going. Recorded @dakar highlights only for it to record the overrunning Snooker. So, download the highlights program on my @SkyHelpTeam Q box, only for it to be the same overrunning Snooker program. Its ridiculous really, #cancel

  • sabzmzm ⵣ Salem | ⵙⴰⵍⵎ (@sabzmzm) reported from Walker Gate, England

    Called @SkyHelpTeam about the shit internet, and they basically told me it is what it is

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • cannan1000 cannan𖤐 (@cannan1000) reported

    @SkySports Pep is finished, never gonna win anything from now on...

  • dazza239 Red23 (@dazza239) reported

    @SkyHelpTeam Yeah I've tried rebooting it and changing hdmi cable. When I turn it on it flickers on and off about 4 times before it settles down

  • OhioToon_in_VA virginia toon (@OhioToon_in_VA) reported

    @SkySports Praying the go down.

  • max_berks Max Berks (@max_berks) reported

    @SkyHelpTeam Sorry, this isn’t helpful. Effectively an engineer appears to have cut me off on Friday by accident and there is no way to get me back on line until Tuesday? I would like to raise a complaint and request compensation. How do I do this?

  • Kllyde_Killyde Kllyde (@Kllyde_Killyde) reported

    @SkyHelpTeam Oh right, it’s a shame because it means having to pay to rent all them that Sky have but miss out on part 5, but go over to prime (luckily we have prime) to pay a pound or so more to rent part 5 there. At least we have a solution but I hope others that want to watch, also can

  • leecox75 Lee Cox (@leecox75) reported

    @f1woody @SkyHelpTeam Was that the tv we got at sea? I remember not being able to get a signal at sea

  • TherealJa5on5 Jason Saunders (@TherealJa5on5) reported

    @skysports sort you signal out . Costa so much money and yet always playing up. Poor !

  • michael_toon1 Michael (@michael_toon1) reported

    @SkyHelpTeam If you could wake the team that operate in the “back room” to fix my sky glass then please do

  • michael_toon1 Michael (@michael_toon1) reported

    @SkyHelpTeam your system is shite, known issue but nothing done so unable to watch football over the weekend. #dontbuysky #skyglass

  • GuyCGeorge guy george (@GuyCGeorge) reported

    I’m absolutely furious with @SkyUK Been a loyal customer for years Full TV package, SIM cards, Broadband, Landline call package. Now being charged an extra £2/day to use my mobile in France. That’s a 200% increase in my annual mobile charges. Outrageous what a rip off.