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Sky Outage Report in Washington, Sunderland, England

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The latest reports from users having issues in Washington come from postal codes NE38 and NE37.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Washington, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Washington, Sunderland, England 05/18/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. TV (46%)

    TV (46%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Washington, Sunderland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Stanley, Gateshead, Whitley Bay, North Shields, Durham, Chester-le-Street, Washington, Peterlee, Seaham, South Shields, Wallsend, Hebburn and Jarrow.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne TV
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne TV
United KingdomSunderland TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • sai_penumuru Sai Penumuru (@sai_penumuru) reported from Shiremoor, England

    @SkyHelpTeam @SkyUK my internet is not working 😡

  • 0800BEN Ben Letby (@0800BEN) reported from Newcastle upon Tyne, England

    @EmmaB_0811 @SkyHelpTeam I had Sky broadband about 5 years ago and it was the same then. If you have Sky TV, the box goes into eco mode in the early hours which kills the wi fi connection to some devices in the house. If you turn off eco mode in settings on your sky tv box, it might solve the problem 🙏

  • Mezzy14 Lee Mayes (@Mezzy14) reported from Blaydon-on-Tyne, England

    Never get bored of watching Premier League Years on @SkySports

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.

  • gilhespy_james James Gilhespy (@gilhespy_james) reported from Seaham, England

    @ian_brown_jnr @SkySports He’s been dreadful never seen him play well. Be lucky to get 15m for him

  • judgefudge75 lee milligan (@judgefudge75) reported from Wallsend, England

    @SteveBP76 Aye I noticed @SkySports never covered this

  • staceyloweryy2k stacey (@staceyloweryy2k) reported from Longbenton, England

    @SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!

  • Nobbysafc Paul Noble (@Nobbysafc) reported from Sunderland Bridge, England

    @SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?

  • wal78 Wallace Mather (@wal78) reported from Sunderland Bridge, England

    @SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.

  • EthanOsafc Ethan Oneil (@EthanOsafc) reported from Durham, England

    @SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports

  • DoolanPd Paul Doolan (@DoolanPd) reported from Durham, England

    @SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.

  • dgleesonhistory David Gleeson (@dgleesonhistory) reported from Newcastle upon Tyne, England

    @SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.

  • AllanBrough Allan Brough (@AllanBrough) reported from Newcastle upon Tyne, England

    @cyptoon @spaniels1980 @SkySports He wasn’t spitting at the kid, he was spitting at the car. He was being goaded the idiot behind the wheel who was filming while driving.

  • gemma_donohue16 gemma donohue (@gemma_donohue16) reported from Dunston, England

    @SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks

  • iramshaw Ian (@iramshaw) reported from Sacriston, England

    @primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball

  • wjc_14 Will (@wjc_14) reported from Sunderland, England

    @SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.

  • TintmyRideNcl TInt My Ride (@TintmyRideNcl) reported from Longbenton, England

    @SkyHelpTeam best part of 3hrs and 30 mins spent speaking to and not speaking too (calls getting left on hold) your support teams is just what I want to do on my only day off! Tech support asking for viewing card number in the side of the router #absoluteshambles still not sorted

  • peteroliver18 Peter Oliver (@peteroliver18) reported from Washington, England

    @SkyHelpTeam Hi the Internet connection is not working in the Washington area

  • slapnuts316 Slappy (@slapnuts316) reported from Washington, England

    @SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.

  • DarrenReeve7 Darren Reeve (@DarrenReeve7) reported from Sherburn Hill, England

    Are you having problems with UHD @SkySports ???

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • EmmaS_1989 Emma (@EmmaS_1989) reported

    @SkyHelpTeam Hi, we had to keep restarting the box to get it to work. Our other box, we have two, says no signal but had sound. Thankfully now sorted, thanks!

  • of_disturbed Diary_of_a_Disturbed_mind (@of_disturbed) reported

    @Yardie742 @SkySports Under the laws of the game it was a foul, I disagree with it but never the less it was a foul

  • DuckDownes Andrew Downes (@DuckDownes) reported

    @SkySports Can someone tell your studio team the rules too jesus christ just absolutely stupid.

  • kpayne1975 Kathryn Payne (@kpayne1975) reported

    @SkyHelpTeam I think it might be a technical issue with her box, seems to be a signal failure, we are getting someone out to look at it. Thanks

  • cuzzy75 Wrong side of Kevin (@cuzzy75) reported

    @SkySports What a load of crap… there’s no way the keeper was in control of that ball. Goal should stand!

  • AVFCstreet matt➰ (@AVFCstreet) reported

    ‘In rugby it is a touch down isn’t it’ Please just stop it @SkySports

  • Alexwwfc_ Alex🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Alexwwfc_) reported

    @SkySports Another crap law in football the list goes on

  • jacobcthompson1 Jacob Thompson (@jacobcthompson1) reported

    @SkySports That’s genuinely one of the worst decisions I have seen. The fact that he watches it on the screen multiple times and decides to give a foul is unbelievable

  • longdistblue LDB (@longdistblue) reported

    @SkySports It's bonkers, VAR again causing more controversy than it actually solves. Without VAR this is just a goal and a small debate in the pub over a beer, but with VAR it's another instance where it's there purely to cancel out goals.

  • rafferty_nigel Raff (@rafferty_nigel) reported

    @SkySports Nothing wrong with that at all. Villa well and truly robbed. Probably the worst VAR decion of the season, if not, since it’s induction.