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Sky Outage Report in Washington, Sunderland, England

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The latest reports from users having issues in Washington come from postal codes NE38.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Washington, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Washington, Sunderland, England 08/05/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. TV (53%)

    TV (53%)

  2. Internet (30%)

    Internet (30%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Washington, Sunderland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Hebburn, Sunderland, Gateshead, South Shields, Seaham, Washington, Durham, Chester-le-Street, North Shields, Whitley Bay and Peterlee.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomHebburn Internet
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne TV
United KingdomGateshead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • beadleg01 gary beadle (@beadleg01) reported from Sunderland, England

    @SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.

  • iamAfrosamurai Allan Williams™ (@iamAfrosamurai) reported from Newcastle upon Tyne, England

    Whoever is doing the sound on the @SkySportsF1 Testing: Story So Far program needs to sort the levels out, seriously. Two days now of very Testing audio.... Lip syncing out too, mics not working. Unless it's a work experiencer, then I'm afraid they're fired! #SkyF1 @SkyHelpTeam

  • VeteransR Veterans Response CIC (@VeteransR) reported from Sacriston, England

    @SkySports As a sky customer are you refunding the sky sports fee to your customers as the main reason I subscribe is for football there for the contract is now nil & void 🤔

  • sallyopr Sally Crossley (@sallyopr) reported from Cleadon, England

    @SkyHelpTeam please can someone help me with my account, when I try online it says I need to call Sky for my request however I don’t fall under the urgent requests category to call so I can’t call. Thank you

  • sabzmzm ⵣ Salem | ⵙⴰⵍⵎ (@sabzmzm) reported from Walker Gate, England

    Called @SkyHelpTeam about the shit internet, and they basically told me it is what it is

  • mwinship64 michael winship (@mwinship64) reported from Ponteland, England

    @SkySportsPL @SkySports Biggest problem in football players diving VAR only exists due to cheats

  • No9Legends Graham Townsley (@No9Legends) reported from Whitley Bay, England

    @theinsidernufc I love the quality of pundits pulled to give opinion on @nufc from @skysports. @BeIN_sports @talkSPORT when this goes through they will be so sick and confused down south

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @SkyHelpTeam To cancel so online chat isn’t available

  • alsandal39 Alan (@alsandal39) reported from Whickham, England

    @SkyHelpTeam I have already signed in to see what is offered, I am being offered BT sport at an extra £25 per month on top of the £28 I already pay for Sky Sports as a thanks for being a customer for nearly 15 years whereas a new sports customer gets them both for £35 per month

  • W3z Wez (@W3z) reported from Sunderland Bridge, England

    @SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.

  • mainsey8 joseph mains (@mainsey8) reported from Washington, England

    Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later

  • Jethrotoolio Neil Jeffs (@Jethrotoolio) reported from Whitley Bay, England

    @jimbergfeld1 @Ando87NUFC @CampbellLennon @SkySports @NSpares He doesn’t hate ******* and drink....that’s his problem really.

  • TemporaryCarpet Jason the Furloughed 🇪🇺 (@TemporaryCarpet) reported from Gateshead, England

    A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot

  • pennas17 carlpennington (@pennas17) reported from Gateshead, England

    @SkySports No shit

  • Paul14boss Paul (@Paul14boss) reported from Newcastle upon Tyne, England

    @LittleHenryD @SkySports Awful news a young lad too

  • daz26172 Darren Short (@daz26172) reported from Sunderland, England

    @SkySports Against all of the money they have made & the whole picture of the situation everyone is in...... they need to get a grip on reality this type of media is what feeds the negativity in the world of football. Never mind what you might loose be grateful for what you have

  • LizH_11 Liz (@LizH_11) reported from Ryton, England

    @SkyHelpTeam Says no known problems in the area obs is as several people in this area are having same problem

  • iEddsyy ً (@iEddsyy) reported from Durham, England

    @ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf

  • danielsleeth Daniel Sleeth (@danielsleeth) reported from Dunston, England

    @SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately

  • seilpup Caroline Smith (@seilpup) reported from Rowlands Gill, England

    @SkyHelpTeam @skytv Help!! I am not the only customer having this issue.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Jade02345442 Jade (@Jade02345442) reported

    @Keepo_20 @SkyHelpTeam @EE Having problems with my EE4g aswell and sky broadband, been since 3:45pm and it’s not 8:15pm!

  • NerdingDAD Dan (NerdingDAD) (@NerdingDAD) reported

    @SkyHelpTeam Do we have a rough time for how long it’ll take? It’s been down a few hours but no updates.

  • Beasty177 Shane (@Beasty177) reported

    @SkyHelpTeam Hi, I've had to have some scaffolding put up, unfortunately I can now no longer receive a satellite signal. Is there anything I can do?

  • djsumpter Daniel Sumpter (@djsumpter) reported

    @CharleyWills @SkyHelpTeam Piss take really ours been down for around 3-4 hours. Prob be down all weekend #skybroadband

  • luigisegadelli Weege (@luigisegadelli) reported

    @SkyHelpTeam hi how can I get a sky booster for my wifi I struggle to get signal at the back of my house?

  • _melaniewelch Melanie Welch (@_melaniewelch) reported

    @SkyHelpTeam Of course we’ve checked. We’ve also had a text saying there is a problem! We just want to know how long before it is back up and running.

  • Matthew2002_ Matthew H (@Matthew2002_) reported

    @AndrewMorganRCT @SkyHelpTeam Andrew it’s the same automated message everytime, shambles. No help from sky.

  • HowellsU Scott howells (@HowellsU) reported

    @SkySports And the usual English batting collapse different manager coach but the same sub standard batting England will never get better be bottom of the rankings soon

  • amyrichards03 Amy Richards (@amyrichards03) reported

    @SkyUK is there any way of knowing how long my broadband will be down? Living in Aberdare, South Wales. It’s been down now 3 hours

  • CharleyWills Charlotte (@CharleyWills) reported

    Sort your **** out @SkyHelpTeam I can't even watch TV!