Sky Outage Report in Washington, Sunderland, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Sky
Sky is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Washington, Sunderland, England
The most recent Sky outage reports came from the following cities: Gateshead, Sunderland, Newcastle upon Tyne, Boldon Colliery, Chester-le-Street, Ryton, Durham, Wallsend and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Internet | |
| Sunderland |
TV | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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Moira
(@topazzz9) reported
from
Newcastle upon Tyne, England
Thank you to 2 members of @SkyUK the other week who had a promotional stand inside Newcastle’s Eldon 🔲. Your help and plastic carriers were a godsend, as the paper bags @BootsUK are using fell apart just feet from the shop. I’m sure they’re very green, but far too flimsy!
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Paul Wilson
(@PaulWiywill) reported
from
Walker Gate, England
@SkySportsPL @SkySports Load of fk8ng shit nothing wrong with tackle you biased bunch of cheats
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Andy Hills
(@drandyhills) reported
from
Dunston, England
@Rog1Ben @Levi_Bowden74 @SkySportsPL @SkySports Haven’t seen footage. If facing wrong way then definitely dislocated and almost certainly tib fib fracture too. Poor guy.
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John-Paul Stephenson
(@Renegadeangel5) reported
from
Walker Gate, England
The hardest thing about dealing with my mum’s estate has been cancelling @SkyHelpTeam They play games to wear you down by passing you to a different team, wasting your time and money.
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BRI-SAFC
(@safcking) reported
from
Houghton-Le-Spring, England
@SkyHelpTeam please help me I’ve tried ringing but am getting nothing ffs
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Richard Payne
(@NuttyRichie) reported
from
South Shields, England
@MrChrisWynn @Simon21ne @virginmedia @nowtvhelp @SkyHelpTeam I managed one week before cancelling! Sky says I have so many devices that it’s slowing the hub down, in 2019 that’s piss poor
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pipkins
(@fredspoon) reported
from
Chester-le-Street, England
@itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.
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Bryn Hylton
(@dancingbear76) reported
from
Croxdale, England
@1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports That. Was. Awful.
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Sam Hicks
(@candylion5) reported
from
Whitley Bay, England
@SkyHelpTeam @Ofcom @BBCWatchdog Every time you hide our tweets under a PM with the offer of assistance we just reach the same conclusion - you don’t know when we will have internet and phone, refuse to push @WeAreOpenreach to actually do anything, meanwhile Openreach aren’t even trying to fix the problem.
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@SkyHelpTeam There’s been no update on the my service page since 7pm yesterday.
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Alan 🧜🏻♂️ itsabrickthing 🧚🏻♂️
(@itsabrickthing) reported
from
Newcastle upon Tyne, England
@denzilOshamen @SkyHelpTeam Yeah don’t do it! Stick to your guns, you shouldn’t have to pay to fix their service. As soon as the agent said my router was out of warranty and I wasn’t in contract I knew what he was planning 😡 Also his initial “solution” was for me to leave and find another provider! #wtf
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Alan 🧜🏻♂️ itsabrickthing 🧚🏻♂️
(@itsabrickthing) reported
from
Newcastle upon Tyne, England
@denzilOshamen @SkyHelpTeam 2/2 I demanded to speak to a manager. After 15 mins of being told I would get the same answer from a manager, agent went away then came back and told me that they “have found a way to give me the router for free” Sky’s customer service has worsened since I joined 5 years ago.
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Bryn Hylton
(@dancingbear76) reported
from
Croxdale, England
@1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports This is one of the worst games of football I’ve ever watched. Newcastle certs to be relegated
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Sam Hicks
(@candylion5) reported
from
Whitley Bay, England
@SkyHelpTeam @SkyUK @WeAreOpenreach @Ofcom No, you won’t help. We’ll keep this public until the problem is solved (which it won’t be)
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HiddenDragon1979
(@WickedestWoods) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam I swear to god that I would leave Sky Broadband if could. You’ve made me jump through hoops and STILL not fixed my broadband despite a BT engineer telling me the simple fix solution.
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful
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Richard Payne
(@NuttyRichie) reported
from
South Shields, England
@skyhelpteam @nowtvhelp Your 1471 service is terrible! I’d rather the date first like Monday 2nd January at 7:15pm rather than telnumber:year:month:day:time and the voice is so slow
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Old Mod Clen 🇬🇧
(@safcmod73) reported
from
Stanley, England
@SkyUK how to treat a loyal customer i pay around £140 a month for sky tv broadband and telephone line , well my sky q box froze last night and i now need an engineer who can’t come till November 9th , which i find totally unacceptable and i will be cancelling everything asap
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HiddenDragon1979
(@WickedestWoods) reported
from
Longbenton, England
@SkyHelpTeam Disappointed (actually disgusted) to see that 75% loss of broadband service for over a month results in a goodwill gesture of £14 and that’s it. Let’s ignore the fact that I had to ring you 6 times and be fed various stories from your call operators.
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jonny ward
(@wardy22589) reported
from
Longbenton, England
Hi @SkySports will you be refunding some of my sky subscription as you are not providing a full service at the moment during the #NUFC game
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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I Wasn’t Always A Misanthropist
(@MObfuscated) reported
@SkySports She shouldn’t have answered it, in fact it’s bad manners to even have her phone with her if it’s not muted or in airplane mode when she’s “working”. Everything wrong with modern society right there in that clip.
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Luke
(@Royalparty1871) reported
@Sanny_Rudra @SkySportsNews **** skysports bit late to the party? Only care about the bigger clubs they’ve never given a second thought to the smaller clubs who makeup the football pyramid!
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Leonara
(@LeonaraLondon) reported
@SkyHelpTeam @JulieRo54998763 Your service is absolutely shocking. Robot/Indian customer service. Delayed appointments. Thick customer service representatives. Disgusting. Less Twitter **** about describing your favourite movie and more time working you pillocks. Avoid this company.
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Mmitch
(@UkMmitch) reported
@goalsside @SkySports Offer him more money, wtf is 44k? Stop disrespecting african players
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We are all one
(@Weareallone5) reported
@SkySports They were crap
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Ady
(@AdyYoung5) reported
@SkyUK I love how you run roughshod over your existing customers. Been waiting since 16th May for full fibre to be installed only to be told that it's not happenening until 1st Aug just now. Fantastic customer service. @SkyHelpTeam I genuinely feel for you havin to deal with this
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Leonara
(@LeonaraLondon) reported
@SkyHelpTeam Your service is absolutely shocking. Robot/Indian customer service. Delayed appointments. Thick customer service representatives. Disgusting. Less Twitter **** about describing your favourite movie and more time working you pillocks. Avoid this company.
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Petes
(@forknoses) reported
@SkyHelpIreland @SkyIreland @SkyUK still no refund of nearly 200 euro you owe me for 8 days now. Do not use sky. You're also flat out trying to take money for the sky subscription, I've blocked payments. What a terrible, terrible company. Unhelpful and atrocious support.
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mick harkin
(@mickharkin68531) reported
@SkyHelpTeam my sky box is down why can't I cast content that I pay a lot for from phone to tv especially on a lions test match.
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Warren
(@WarrenAsp) reported
@SkySportsNews @SkySports @SkySportsGolf sort the coverage of the golf out show the birdie and bogey puts, chips it’s crap at the minute the same yesterday