Sky Outage Report in Washington, Sunderland, England
Some problems detected
Users are reporting problems related to: tv, internet and wi-fi.
The latest reports from users having issues in Washington come from postal codes NE38 and NE37.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 01: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (48%)
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Internet (34%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Washington, Sunderland, England
The most recent Sky outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Durham, Whitley Bay, Gateshead, Stanley, North Shields, Chester-le-Street, Washington, Peterlee, Seaham, South Shields, Wallsend, Hebburn and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Durham |
TV | |
| Newcastle upon Tyne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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Ethan O’Neil
(@EthanOsafc) reported
from
Durham, England
@SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY
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Dan Kendal
(@Dankendal93) reported
from
Sunderland Bridge, England
@SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?
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Paul Naples-Hails
(@naps154) reported
from
Wallsend, England
@SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬
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Richie Winship
(@WinshipRichard) reported
from
Gateshead, England
@SkySports stop this 🤮🤮🤮 He's statistically the worst manager in Premier league history
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Paul Naples-Hails
(@naps154) reported
from
Wallsend, England
@SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service
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steve wills
(@cardguard68) reported
from
Chester-le-Street, England
@SkySports will someone please tell me what ******** does Chris Jordan bring to the England T20 team he is absolutely ******* useless
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Paul Donohoe
(@paul___donohoe) reported
from
Peterlee, England
@ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
@SkyUK my Netflix isn’t working due to the internet. Please help
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Jaklyn common
(@jaklyn_common) reported
from
Sunderland Bridge, England
@SkyHelpTeam where has my internet gone SR6 Sunderland - help
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Davy
(@davidisageordie) reported
from
Whitley Bay, England
@SkySports Championship refs are the worst in the world. I would even want them to ref my sons U11s
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Liz
(@LizH_11) reported
from
Ryton, England
@SkyHelpTeam Have reset hub still no 4th green light several people in area having same problem
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah
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David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam Do you know I freely feel quite annoyed I’ve been a sky customer for over 23 years, I have a sky HD plus box, I’m sure my subscriptions got to where you are now, you’re giving away loads of stuff for sky Q customers i.e. discovery plus what do we get your loyal cust.
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Stephen ‘Murf’ Murtha 🍥 #GolfMates
(@MurthaOfficial) reported
from
Newcastle upon Tyne, England
@SkyUK is there a mobile coverage problem in Newcastle?
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lee smith
(@sessionar08) reported
from
South Shields, England
@SkySports If it was a Liverpool player doing that challenge the stupid two faced **** would say it a missed challenge... Never even touched the wolves player. Any how **** off united won a game they should of lost hahaha get ******
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Lady Molly Brooke
(@Mollycutedog01) reported
from
Whitley Bay, England
I have never shouted at the tv sooooooo much @SkySports @PaulMerse - ye need to come to a game and listen to the fans petal x we know it isn’t going to be a quick fix but jeeez Divent wipe out me squad 17 players???? Someone pass me oxygen
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Ciarán
(@farrenciaran) reported
from
Whickham, England
Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.
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Linda Wharton
(@linda666wharton) reported
from
Ouston, England
@SkyHelpTeam are you aware of any internet problems in DH8 please. Last 2 days have been a problem
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Richie Winship
(@WinshipRichard) reported
from
Gateshead, England
This lot on sky givi g it large about cabbage heed ffs He's a good bloke, He's on 1000 games, Let him have his 1000 games, He's had no money. **** off @SkySports he's got us 2nd bottom you fools. #bruceout #NUFC
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
Don’t know why I have sky anymore, at the same time everyday around 4am both boxes stop working and then the mini skyQ box won’t connect to the main box. It says connected to network too. Tried all the online help and nothing is happening 😩 @SkyUK
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Jardine
(@poshcricketer) reported
@JasonDavidNeale @SkySportsNews @SkySports What’s really worrying is the amount of support from what used to be people of sound mind.
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Col
(@Col00156481) reported
@FayeCarruthers Where was you when Liverpool cancelled v The Arsenal. Where where you when the previous 20 games where cancelled. Shame on you and skysports. Did you care that fans had to travel 100s miles at xmas because of your stupid schedules. No not a word till Arsenal cancel
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Andy Knaggs
(@andyknaggs) reported
@TomSkyNews @SkySports Shame she never got to see the Media Typhoons in action!
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James
(@James922155863) reported
@SkySports What a load of crap The only reason you get in the Premier league is by being in the top rankings not because you are popular
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Dan J
(@DanJayUK) reported
@SkyHelpTeam Erroneous calls from Sky about someone else’s Sky account to my mobile (I’m a sky customer too) no way of navigating your phone service to actually talk to someone! Please help
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Benlington Pemworthy
(@Perhamface) reported
@SkyHelpTeam Any news/info on the internet outage in Somerset? Been down since around 7:15am.
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Yas💫
(@ymcampb) reported
@SkyHelpTeam Broadband isn’t working, have done all relevant troubleshooting and still not connecting - help?
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Anwm
(@Anwm14) reported
@SkyHelpTeam I just called customer service about my mobile package. I spoke to one of the most friendly and helpful person I have ever spoken to via call centre. I didn't catch her name and wasn't able to provide feedback at the end of the call but wanted to say thank you to her
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Benlington Pemworthy
(@Perhamface) reported
@SkyHelpTeam Service Checker says "There's an outage in your area" but the Service Status page says no issues. Was kinda hoping you had more info for me and all the others with the same issue. Over three hours of downtime now...
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The Rated R Gambler
(@RangersOle) reported
@SkySports Yeah let's leave out the guys who are actually better than her because she's a women who isn't completely dog **** but she isn't on the level ro be in rhe premier league. Get a grip