Sky Outage Report in Bournmoor, County Durham, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Bournmoor, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bournmoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 06: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (48%)
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Internet (34%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Bournmoor, County Durham, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Washington, Sunderland, Durham, Stanley, North Shields, Chester-le-Street, Peterlee, Consett, Seaham, South Shields, Wallsend, Hebburn and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Washington |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Bournmoor, England
Latest outage, problems and issue reports in Bournmoor and nearby locations:
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot
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Rosco
(@Peterross83) reported
from
Sunderland, England
@SkySports Damn!
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports No shit
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Craig Stewart
(@CraigJStewart89) reported
from
Sunderland, England
@SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks
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Paul
(@Paul14boss) reported
from
Newcastle upon Tyne, England
@LittleHenryD @SkySports Awful news a young lad too
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gary beadle
(@beadleg01) reported
from
Sunderland, England
@SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.
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Sally Crossley
(@sallyopr) reported
from
Cleadon, England
@SkyHelpTeam please can someone help me with my account, when I try online it says I need to call Sky for my request however I don’t fall under the urgent requests category to call so I can’t call. Thank you
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
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Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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Graeme Gilroy
(@wirehype) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andy 💙
(@andycpenn) reported
That's clearly the problem.... Deeney and Gray just aren't getting the service... Thanks @SkySports #watfordfc #COVWAT
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RC
(@WhiteHartYid7) reported
@cjdracing1969 @SkyHelpTeam Same issues here since 26th September 2020. 11 times we have been told a manager will call us. Never received one call. Take the DD every month tho. They could not care less if they tried. #Sky #SkyBroadband #SkyQ
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Ryan Davis
(@iF_lukky) reported
@SkyHelpTeam your internet service is so bad I can’t even enjoy playing game for 1 day
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RC
(@WhiteHartYid7) reported
@Chris_Smeaton @SkyHelpTeam Same issues here since 26th September 2020. 11 times we have been told a manager will call us. Never received one call. Take the DD every month tho. They could not care less if they tried. #Sky #SkyBroadband #SkyQ
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Ben
(@owlsfan83) reported
@SkyHelpTeam Scheduling issue? Can you please tell us what the scheduling issue is? There's nothing else on in UHD and yoy also false advertised last nights game too. Stop lying please.
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Alan Greening
(@alanfwgreening) reported
@SkyHelpTeam We have not had an issue until recently so why is it suddenly an issue. Every time I do a speed test it tells me there is an issue with speed to the hub
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Alan Sayers
(@AlanSayers71) reported
@SkySports Paul Merson is the worst pundit on sky
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Chris Smeaton
(@Chris_Smeaton) reported
@SkyHelpTeam Perfect example of not taking ownership of the problem, why am I having to fix this issue - is my £100+ monthly payment not enough to warrant a more proactive service i.e. hands-on remote troubleshooting unit full resolution?
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RC
(@WhiteHartYid7) reported
@SkyHelpTeam @Chris_Smeaton Hi Chris, the current wait time for the chocolate tea pot department is 45 mins. If you want a laugh, ask to speak to a Manager. More chance of seeing a rocking horse running in the Grand National. Sadly paying them doesn’t appear to warrant any form of service! #Sky #133days
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Miller
(@MillerRufc99) reported
Wow how bad is this **** now on #SoccerSaturday shame on you @SkySports @SkySportsPL used to be next best thing than been at a match. #jeffandtheboys