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Sky Outage Report in Chester-le-Street, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Chester-le-Street, County Durham, England 02/24/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (47%)

    Internet (47%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, North Shields, Sunderland, Blakelaw, Gateshead, Washington, Stanley, South Shields, Durham, Spennymoor, Crook, Peterlee, Boldon Colliery and Chester-le-Street.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomWallsend TV
United KingdomNorth Shields TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • seilpup Caroline Smith (@seilpup) reported from Rowlands Gill, England

    @SkyHelpTeam @skytv Help!! I am not the only customer having this issue.

  • pennas17 carlpennington (@pennas17) reported from Gateshead, England

    @SkySports No shit

  • wirehype Graeme Gilroy (@wirehype) reported from Newcastle upon Tyne, England

    @SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !

  • TemporaryCarpet Jason the Furloughed 🇪🇺 (@TemporaryCarpet) reported from Gateshead, England

    @SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.

  • Paul14boss Paul (@Paul14boss) reported from Newcastle upon Tyne, England

    @LittleHenryD @SkySports Awful news a young lad too

  • mainsey8 joseph mains (@mainsey8) reported from Washington, England

    Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later

  • W3z Wez (@W3z) reported from Sunderland Bridge, England

    @SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.

  • CraigJStewart89 Craig Stewart (@CraigJStewart89) reported from Sunderland, England

    @SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks

  • sabzmzm ⵣ Salem | ⵙⴰⵍⵎ (@sabzmzm) reported from Walker Gate, England

    Called @SkyHelpTeam about the shit internet, and they basically told me it is what it is

  • VeteransR Veterans Response CIC (@VeteransR) reported from Sacriston, England

    @SkySports As a sky customer are you refunding the sky sports fee to your customers as the main reason I subscribe is for football there for the contract is now nil & void 🤔

  • kjmathews30 🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂 (@kjmathews30) reported from Prudhoe, England

    @SkyHelpTeam my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP

  • iEddsyy ً (@iEddsyy) reported from Durham, England

    @ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf

  • LizH_11 Liz (@LizH_11) reported from Ryton, England

    @SkyHelpTeam Says no known problems in the area obs is as several people in this area are having same problem

  • Peterross83 Rosco (@Peterross83) reported from Sunderland, England

    @SkySports Damn!

  • alsandal39 Alan (@alsandal39) reported from Whickham, England

    @SkyHelpTeam I have already signed in to see what is offered, I am being offered BT sport at an extra £25 per month on top of the £28 I already pay for Sky Sports as a thanks for being a customer for nearly 15 years whereas a new sports customer gets them both for £35 per month

  • daz26172 Darren Short (@daz26172) reported from Sunderland, England

    @SkySports Against all of the money they have made & the whole picture of the situation everyone is in...... they need to get a grip on reality this type of media is what feeds the negativity in the world of football. Never mind what you might loose be grateful for what you have

  • beadleg01 gary beadle (@beadleg01) reported from Sunderland, England

    @SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.

  • sallyopr Sally Crossley (@sallyopr) reported from Cleadon, England

    @SkyHelpTeam please can someone help me with my account, when I try online it says I need to call Sky for my request however I don’t fall under the urgent requests category to call so I can’t call. Thank you

  • kjmathews30 🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂 (@kjmathews30) reported from Prudhoe, England

    @SkyHelpTeam @OpenreachHelp my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP

  • TemporaryCarpet Jason the Furloughed 🇪🇺 (@TemporaryCarpet) reported from Gateshead, England

    A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • georgiamwalker Georgia-May Walker (@georgiamwalker) reported

    @SkyUK my child has just ordered a phone with you guys and I need to cancel it asap we don’t need this!!

  • Knight1998 Chris Clinton (@Knight1998) reported

    @SkyHelpTeam @paramountplus Sky constant copy and paste response to issues customers are having, this is disgraceful service, keep your anger ring tommorow and demand compensation, sky made a CHOICE to relase this before it worked correctly, not acceptable

  • RSmithers52 Robert Smithers (@RSmithers52) reported

    @Davidmcclay20 @SkySports The majors have nothing to do with the PGA. Separate entities. Never gonna happen.

  • farperoo Dave (@farperoo) reported

    @icoffeeservices @SkyUK Hope this isn't an issue with skyglass because mine is coming on Friday ! At least you have 30 days to cancel if need be.

  • Crazy_DavidP David Preston (@Crazy_DavidP) reported

    @dean_deanson @TeamXtremeXXV @SkyHelpTeam Just a sad act with no life. It's people like you that do more damage for a company that allow you to abuse customers or potential Customers. Sky ain't going to give you anything for it.

  • WildeJedi Jed I (@WildeJedi) reported

    @ParamountPlusUK Still not working on @SkyUK @SkyHelpTeam

  • Louisenic74 Louise nicholas (@Louisenic74) reported

    @SkyHelpTeam 6 months trying to sort my account out !! Getting over charged every month !! Shocking customer service .. hrs & hrs in calls no call backs as promised so cancelled my DD and informed them when they sort it out ile pay them & within 2 days everything turned off !

  • JimJones1425 Jim (@JimJones1425) reported

    @cnelders @SkySports No, he’s too good to join it. There’s a reason the ones joining are either **** or past it

  • cnelders CnE (@cnelders) reported

    @JimJones1425 @SkySports If you call the world number 16, 19, 20, 22..... **** or past it, then you have a point.

  • 19Meridian77 ⭐⭐Ted⭐⭐Hughes⭐⭐ (@19Meridian77) reported

    @SkyHelpTeam @blabberingshin You advertise a product but then can't deliver it on the day its available! I don't get why it's so hard, if you have Sky Cinema you should be able to just watch it through that, but instead you set up a sign in page? Absolute madness.