1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Sky
  6. ❯
  7. Chester-le-Street, England
Sky

Sky Outage Report in Chester-le-Street, County Durham, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Chester-le-Street come from postal codes DH2 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Chester-le-Street, England

The most recent Sky outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Chester-le-Street, Sunderland, South Shields, Durham, Wallsend, North Shields, and Blakelaw.

CityProblem TypeReport Time
Gateshead TV 3 days ago
Newcastle upon Tyne Internet 4 days ago
Newcastle upon Tyne Internet 8 days ago
Newcastle upon Tyne Wi-fi 8 days ago
Newcastle upon Tyne Internet 8 days ago
Chester-le-Street TV 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • Nobbysafc
    Paul Noble (@Nobbysafc) reported from Sunderland Bridge, England

    @SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?

  • NokkonWud
    Karl Moon (@NokkonWud) reported from Longbenton, England

    Just phoned @SkyHelpTeam and, the support (once you finally get through!) as always was very good. But we are always informed of a customer survey that is to be filled in for support given by the advisor. A score of 0-8 is regarded as BAD(!) and only 9-10 is good. (1/2)

  • wal78
    Wallace Mather (@wal78) reported from Sunderland Bridge, England

    @SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.

  • gilhespy_james
    James Gilhespy (@gilhespy_james) reported from Seaham, England

    @ian_brown_jnr @SkySports He’s been dreadful never seen him play well. Be lucky to get 15m for him

  • 0800BEN
    Ben Letby (@0800BEN) reported from Newcastle upon Tyne, England

    @EmmaB_0811 @SkyHelpTeam I had Sky broadband about 5 years ago and it was the same then. If you have Sky TV, the box goes into eco mode in the early hours which kills the wi fi connection to some devices in the house. If you turn off eco mode in settings on your sky tv box, it might solve the problem 🙏

  • gemma_donohue16
    gemma donohue (@gemma_donohue16) reported from Dunston, England

    @SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks

  • Steve_Mac112
    Steve M (@Steve_Mac112) reported from Longbenton, England

    @johnpatta I won’t be paying for it, think i’ll also cancel my @SkySports too!! #RipOff

  • MICKWHD
    MICHAEL WHITFIELD (@MICKWHD) reported from Longbenton, England

    @SkySports Bollocks it’s down to ability. How many white people have failed? Why is always a chip o the shoulder.

  • AllanBrough
    Allan Brough (@AllanBrough) reported from Newcastle upon Tyne, England

    @cyptoon @spaniels1980 @SkySports He wasn’t spitting at the kid, he was spitting at the car. He was being goaded the idiot behind the wheel who was filming while driving.

  • NokkonWud
    Karl Moon (@NokkonWud) reported from Longbenton, England

    “Sorry, we’re going to have to let you go. Your CSAT score is only 8.21 out of 10 on 5848 customer survey scores received. As a result you’re not entitled to any redundancy. “ The potential skewing of 0-8 = Bad and 9-10 = Good, boggles the mind! This needs changing @SkyHelpTeam

  • iramshaw
    Ian (@iramshaw) reported from Sacriston, England

    @primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball

  • TintmyRideNcl
    TInt My Ride (@TintmyRideNcl) reported from Longbenton, England

    @SkyHelpTeam best part of 3hrs and 30 mins spent speaking to and not speaking too (calls getting left on hold) your support teams is just what I want to do on my only day off! Tech support asking for viewing card number in the side of the router #absoluteshambles still not sorted

  • Mezzy14
    Lee Mayes (@Mezzy14) reported from Blaydon-on-Tyne, England

    Never get bored of watching Premier League Years on @SkySports

  • dgleesonhistory
    David Gleeson (@dgleesonhistory) reported from Newcastle upon Tyne, England

    @SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.

  • EthanOsafc
    Ethan Oneil (@EthanOsafc) reported from Durham, England

    @SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports

  • staceyloweryy2k
    stacey (@staceyloweryy2k) reported from Longbenton, England

    @SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!

  • DoolanPd
    Paul Doolan (@DoolanPd) reported from Durham, England

    @SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.

  • slapnuts316
    Slappy (@slapnuts316) reported from Washington, England

    @SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.

  • wjc_14
    Will (@wjc_14) reported from Sunderland, England

    @SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.

  • peteroliver18
    Peter Oliver (@peteroliver18) reported from Washington, England

    @SkyHelpTeam Hi the Internet connection is not working in the Washington area

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Jimbodad5
    Jimbodad (@Jimbodad5) reported

    @SkySports Anybody? Anybody at all out there? Nope thought not. No one gives a ****.

  • DebEFord
    Debs (@DebEFord) reported from Bristol, England

    @SkyHelpTeam Waited in all morning for someone to connect my sky internet. No one has come BUT just had a text to say work completed BUT still no internet please help

  • JamieKay22
    Jamie Kay (@JamieKay22) reported

    Has anyone else received calls from someone claiming to be from the @skytv technical department, stating there’s an issue with your internet connection and they need to test it? Total sham that could be used to gain control of your PC. @SkyHelpTeam @SkyUK

  • davep35
    Dave perry (@davep35) reported

    @CornwallConnor @SkySports Well I’ve heard it all now lol he is a pile of do **** not worthy of being named in the same breath as Gazza

  • jeffthepaint
    EFFIN JEFF (@jeffthepaint) reported

    @SkySports Back to premier league thank ****!!

  • Phoenixrahman
    Phoenix Rahman (@Phoenixrahman) reported

    @SkyHelpTeam I have to say, your sky mobile customer team, in this case is Josh, sure know how to treat their loyal customers. Placed an order for iPhone 12 blue and it felt like I was having a chat with a friend. Made it quick and simple. @EE could take notes from these guys.

  • bigkehoesy
    Mac Eochaidh (@bigkehoesy) reported from Derry, Northern Ireland

    Ok @SkySports gone wrap up that international football bollocks it was bad enough dealing with the shite for the past week or so move on now and start talking about club football ffs 👍🏻👍🏻👍🏻👍🏻🙈🙈🙈🙈🙈

  • Sebinho9
    Sebinho9 (@Sebinho9) reported

    @SkyHelpTeam Thanks. No it seems fine now. Was there a known issue?

  • CRYSTALTIPSMAND
    Amanda Simpson (@CRYSTALTIPSMAND) reported from Thurlstone, England

    @SkyHelpTeam is there a broadband outage in Sheffield? I can't even test the speed as it just says Oops, we have a problem!

  • cybell
    Carole Bell (@cybell) reported

    @SkyHelpTeam Just held on for another 17+ minutes and got cut off again! POOR BLOODY SHOW!