Sky Outage Report in Chester-le-Street, County Durham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Chester-le-Street come from postal codes DH2.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Sky outage reports came from the following cities: Wallsend, Gateshead, Newcastle upon Tyne, South Shields, Chester-le-Street, Sunderland, Consett, Durham, Boldon Colliery and Ryton.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend |
TV | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet | |
| South Shields |
Internet | |
| Gateshead |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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peter ward
(@peteward74) reported
from
Durham, England
@SkySports Slow night for sports news tonight like as this isn’t sport.
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
Already rang @SkyUK about the internet not connecting and then it being slow. It then worked for an hour 😡. Having to use my phone to watch tv because you can’t use the sky apps as they’re buffering and numerous internet not connecting messages!
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Michael Lane
(@MichaelLane15) reported
from
Seaham, England
@theawayfans Got to wait until tomorrow thanks to #skysports stupid KO time as well!
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Pete Hind
(@toonpete85) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact
-
Kel
(@KJS97_) reported
from
Longbenton, England
@SkyUK internet been down since midday yesterday 👍🏼👍🏼👍🏼
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Alfresko
(@Alfresko3) reported
from
Langley Park, England
@SkyUK Sky is crap. Same adverts over and over and over zzzzź.
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Steve Kidd
(@Stevenkidd87) reported
from
Sunderland, England
@CanceloCuIture @SkySports My bad, I can’t see properly through these rose tinted glasses.
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🏳️🌈 #ImArnieWhoAreYou? 🏳️🌈
(@ScooterRiderFMX) reported
from
Sunderland Bridge, England
@SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?
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Pete Hind
(@toonpete85) reported
from
Newburn, England
@SkyHelpTeam Also what about the landline issue? Do I need to call in about that as well? From the landline that hasn't been working for knocking on three weeks?
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Never warched anything as staged and rehearsed as #tournamentofhouses @SkyUK #skymax such a disappointment for my kids its all american. Howay Dame Mirren. Your better than this #turnedoff
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Gamer Nights Online
(@GamerBelsh) reported
from
Prudhoe, England
@jnbain @SkyHelpTeam Yes apparently major outage, but not 100% on cause
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David Peel
(@David_Peel) reported
from
South Shields, England
@SkySports Piss poor
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JFT97 Jeff Iceton
(@ICEKOP) reported
from
Peterlee, England
Oh #martintyler you ignorant prick. @SkySports sack this idiot immediately!!!
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Pete Hind
(@toonpete85) reported
from
Newburn, England
I'll keep asking until you bother to reply @SkyHelpTeam... I'm trying to work here but having precisely no success thanks to my terrible WiFi.
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Alexandra Lee
(@xAlexandraLeex) reported
from
Ovingham, England
@SkyUK The fact that it literally is just streaming and no hard drive to actually record things, the cost of the tv package shouldn’t be the same as SkyQ. There should be a reduction in price for what is just a streaming service. I’m pretty disappointed with it tbh
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Pete Hind
(@toonpete85) reported
from
Newburn, England
@swanzmatt @SkyHelpTeam Jesus mate 😑 my landline has been down for about a week as well. My broadband keeps coming back then dropping again after a couple of minutes
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Newburn, England
@SkySports FIFA telling us that the ‘young generation’ who’ve never been asked or polled want a World Cup more often.. This is down to money for the top flight & nothing more! #corruption
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Pete Hind
(@toonpete85) reported
from
Newburn, England
So @SkyHelpTeam texted me at 6am on Wednesday morning saying that all the problems in my area were fixed.... that was evidently a LIE.
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
@SkyHelpTeam Yes I did all of that and today it’s the same issue. So slow and saying technical issues now. My skyq mini box hasn’t worked for three weeks and won’t connect either. The advisor said it was a fast connection but the messages on screen and buffering tell a different story.
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LymphomaLad
(@SteveCoyne6) reported
from
Longbenton, England
@SkyHelpTeam could an engineer -hypothetically- move my dish to another wall of my house due to poor signal where it is?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gweriniaeth Huw🏴 #FBIW
(@CymroA) reported
@FonetixWilson @S4C Wasn't disputing that. But his complaint should be directed at SkySports not S4C. S4C don't pay for English commentary.
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mollie
(@mollieridge) reported
Waited all day yesterday for @SkyUK @skytv to set up TV and at 4pm they rang to say they couldn’t get to us today - couldn’t tell me why. Now means another day I need to take off work. Plus, I’m having to tweet this using 3G as broadband is down! First time customer not happy.
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Ben Bissett
(@pfc_benbissett) reported
@SkyHelpTeam @lynandmike62 Why post a lie like this. You know there's a huge issue that can't currently be fixed via your website.. Awful customer service!
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GT - ui
(@uiXBL) reported
@LilMissFinch_x @kassie_linn3 @SkyHelpTeam I have got other things to do but love getting people like you riled up lmao, who think you've got it so bad becasue your WiFi is down like a big grown up baby who still wears nappys
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naveenkdatla
(@naveenkdatla) reported
@SkyHelpTeam unable to connect since last night and still not working?? Swansea...Will it be restored anytime soon?
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GRΞG WHITTON
(@GWhittonPhoto) reported
@SkyHelpTeam I have submitted an email complaint, but I already know what the response will be...no slots available. You're making your problem my problem, which isn't acceptable.
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Prof Vilkes
(@PVilkes) reported
@SkyHelpTeam @ElsieLovelock 14 hours outage (Kent) for an essential service is incompetently bad - where is your technology resilience or your contingency measures? I’m still home working and broadband dependent - thankfully I have back-ups but this is still unacceptable #skybroadbanddown
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Lou McEvoy
(@mcevoy_lou) reported
@SkyHelpTeam Internet off since just before 10 last night….any update on a fix?!
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GT - ui
(@uiXBL) reported
@incompleteocean @golwgceltaidd @SkyHelpTeam Oh no Im crying down
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Stuart Humphrey
(@humphbecket) reported
@SkyHelpTeam Not only is broadband not working but Sky mobile is also running slow I assume as Sky customers move to mobile to use the internet