Sky Outage Report in Chester-le-Street, County Durham, England
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The latest reports from users having issues in Chester-le-Street come from postal codes DH2.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (28%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Sky outage reports came from the following cities: Sunderland, Durham, Newcastle upon Tyne, North Shields, South Shields, Gateshead, Crook, Washington, Stanley, Peterlee, Boldon Colliery, Chester-le-Street, Seaham, Wallsend and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Durham |
TV | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| North Shields |
TV | |
| South Shields |
Internet |
Community Discussion
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Sky Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Nigel Simpson
(@S1mpson) reported
from
Durham, England
@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
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Louise Ross
(@MrsLou_R) reported
from
Sunderland, England
@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
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Gamer Nights Prudhoe
(@GamerBelsh) reported
from
Prudhoe, England
@SkyHelpTeam My Internet has been down since around six last night NE425DR area, do you know of any current problems? Done full resets in all in home equipment and swapped out micro filters etc it's like there's no signal coming in at all.
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Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
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Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
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Kirst
(@OohAwful) reported
from
Sunderland Bridge, England
@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
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Jon
(@jonridley87) reported
from
Hetton-Le-Hole, England
Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man
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Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
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Sarah
(@SarahFallows82) reported
from
Ryton, England
@SkyUK don’t like the new update for Sky Q. Slow and clunky.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
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Paul Kelly
(@paultkelly_) reported
from
Walker Gate, England
@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
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Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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mark
(@deligatedgeek) reported
@SkyHelpTeam Thanks for prompt response. Weird for a large company like @SonyTV to have such poor history with subtitles.
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Charlie 💞
(@charlisabino) reported
@SkyHelpTeam why is your broadband unbelievably slow! 😡
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Dave Allan
(@DaveTheBravest) reported
@SkyHelpTeam I’ve followed the steps, the steps lead to nowhere, the steps will lead me to cancel central, where I’ll disembark Sky & board another company who will actually provide me with a decent service
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OhAhSamaras *
(@ticbhoypaul) reported
@SkySports is definitely the poor relation to BT. Atrocious coverage and detail of the game and players names. Then the poor quality, lack of intellect and professionalism of the pundits. A bad deal all round for Scottish Football.
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Miles
(@Miles_too) reported
@SkyHelpTeam Internet fine through sky Q router....upgrade to next generation Q and internet terrible...5ghz just plain doesn't work
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Sam Robinson
(@samueljrobinson) reported
@SkyHelpTeam The people I then dealt with were useless, one placed an order that was rejected because he didn’t check to see if my service was fully cancelled and then the next just told me to place the order online tomorrow. I was told that a spark request would be filed
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Daithi Beal Feirste
(@DFierste) reported
@SyedTouhidul @SkySports **** syed you waste of space
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Stu Sibbo
(@stusibbs) reported
@SkyHelpTeam yet again sky broadband has dropped out causing the Q system to lose connectivity... problems since Boxing day. And yes I've followed your guidance on the website and have an open incident! Come clean, what is the underlying issue?
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𝖍𝖔𝖑𝖑𝖞
(@HollyBroomx) reported
@SkyHelpTeam Yep done all the hard resets and all that carry on still not working 👍🏼
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Jamie Macdonald
(@jambo87) reported
@Deazus10 @SkySports Didn’t mind him I bet when he was moaning how poor the Gers were last few seasons though? 🙄 He shouldn’t be on your games as much as Andy Walker shouldn’t be on ours.