Sky Outage Report in Chester-le-Street, County Durham, England
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The latest reports from users having issues in Chester-le-Street come from postal codes DH2.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Sky outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Gateshead, Sunderland, South Shields, Durham, Wallsend, North Shields, Blakelaw, Washington and Stanley.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
TV | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
TV | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
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Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
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Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
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Paul Kelly
(@paultkelly_) reported
from
Walker Gate, England
@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
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Kirst
(@OohAwful) reported
from
Sunderland Bridge, England
@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
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Louise Ross
(@MrsLou_R) reported
from
Sunderland, England
@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
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Nigel Simpson
(@S1mpson) reported
from
Durham, England
@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
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Rosco
(@Peterross83) reported
from
Sunderland, England
@SkySports Damn!
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adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
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Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Travel Chaos
(@Travel_Chaos) reported
@SkyHelpTeam Not what I’ve asked. I’ve asked to speak to someone. Ideally with a bit of sense from the appropriate department who might be able to help me rather than social media team who can’t help, as you stated @SkyHelpTeam @skyuk
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Travel Chaos
(@Travel_Chaos) reported
@SkyHelpTeam Again not helpful when you took the incorrect amounts on the incorrect dates yet you expect me to pay the errors you have made before I can speak to someone. Surely this is in breach of your side of the T&C’s @skyuk @Ofcom
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Clubbersguidenewyork
(@ClubbersguideNY) reported
@SkyHelpTeam Honestly is this the best you can do?! Like I havent tried every single way to contact Sky including 2 registered letters as advised online to cancel service?? I sent my email and telephone address and no one has reached out in 6 months. I need a direct reply please!
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Gareth Reid
(@garethreid98) reported
@OpenreachHelp No reason failed three times with BT and now on second attempt with @SkyUK. Both stating openreach engineers are at fault. If there is an issue with cabinet why has this not been resolved in 5 months?
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Zoe Miranda
(@Zoe1232) reported
@SkyHelpTeam Internet has been dropping in and out for last few days - am HA7. Has anyone else been having issues? it's a nightmare trying to #WFH #internetissues
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VonDizzle
(@von_dizzle) reported
@JC1on1 @SkySports I’m not sure that’s fair. If you said to a player in Real Madrid’s U18 team “here’s a few million to play a game in this pub league” - they’d be stupid not to, and it would hardly damage the rest of their career.
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Fiona duddy
(@DuddyFiona) reported
@SkyHelpTeam Yes checked this, boosted the connection and still really poor
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Gazza
(@kunsbannedhair) reported
@SkySports It doesn't help the refs cause when the pundit ref on the other sports channel makes excuses for dreadful decisions instead of saying what an abysmal decision. No point in him being there if he can't give an unbiased view.
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Djs
(@Dan78notts) reported
@SkyUK despite paying till the end of the end of month & being told it will go off at the end of the month you have turned my broadband immediately & won’t reinstate it 14 days, beyond poor Can’t work & kids can’t do school #disgrace
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Robin Welsh
(@Penshawmag) reported
@SkyHelpTeam Any issues in the DH4 area. I’ve tried rebooting a few times however still shocking!!