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Sky Outage Report in Chester-le-Street, County Durham, England

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The latest reports from users having issues in Chester-le-Street come from postal codes DH2.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Chester-le-Street, County Durham, England 01/27/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Sky outage reports came from the following cities: Washington, Wallsend, Stanley, South Shields, Sunderland, Durham, Newcastle upon Tyne, Spennymoor, North Shields, Gateshead, Crook, Peterlee, Boldon Colliery, Chester-le-Street and Seaham.

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City Problem Type Report Time
United KingdomWashington TV
United KingdomWallsend TV
United KingdomStanley Wi-fi
United KingdomSouth Shields TV
United KingdomSunderland TV
United KingdomDurham Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • toonpete85 Pete Hind (@toonpete85) reported from Newburn, England

    So @SkyHelpTeam texted me at 6am on Wednesday morning saying that all the problems in my area were fixed.... that was evidently a LIE.

  • toonpete85 Pete Hind (@toonpete85) reported from Newburn, England

    @SkyHelpTeam Also what about the landline issue? Do I need to call in about that as well? From the landline that hasn't been working for knocking on three weeks?

  • Stevenkidd87 Steve Kidd (@Stevenkidd87) reported from Sunderland, England

    @CanceloCuIture @SkySports My bad, I can’t see properly through these rose tinted glasses.

  • toonpete85 Pete Hind (@toonpete85) reported from Newcastle upon Tyne, England

    @SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact

  • linda666wharton Linda Wharton (@linda666wharton) reported from Ouston, England

    @SkyHelpTeam are you aware of any internet problems in DH8 please. Last 2 days have been a problem

  • SteveCoyne6 LymphomaLad (@SteveCoyne6) reported from Longbenton, England

    @SkyHelpTeam could an engineer -hypothetically- move my dish to another wall of my house due to poor signal where it is?

  • headcoverlova Paul Frampton (@headcoverlova) reported from Bearpark, England

    @SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.

  • ScooterRiderFMX 🏳️‍🌈 #ImArnieWhoAreYou? 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?

  • Dankendal93 Dan Kendal (@Dankendal93) reported from Sunderland Bridge, England

    @SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?

  • GamerBelsh Gamer Nights Online (@GamerBelsh) reported from Prudhoe, England

    @jnbain @SkyHelpTeam Yes apparently major outage, but not 100% on cause

  • toonpete85 Pete Hind (@toonpete85) reported from Newburn, England

    I'll keep asking until you bother to reply @SkyHelpTeam... I'm trying to work here but having precisely no success thanks to my terrible WiFi.

  • WinshipRichard Richie Winship (@WinshipRichard) reported from Gateshead, England

    @SkySports stop this 🤮🤮🤮 He's statistically the worst manager in Premier league history

  • toonpete85 Pete Hind (@toonpete85) reported from Newburn, England

    @swanzmatt @SkyHelpTeam Jesus mate 😑 my landline has been down for about a week as well. My broadband keeps coming back then dropping again after a couple of minutes

  • cardguard68 steve wills (@cardguard68) reported from Chester-le-Street, England

    @SkySports will someone please tell me what ******** does Chris Jordan bring to the England T20 team he is absolutely ******* useless

  • David_Peel David Peel (@David_Peel) reported from South Shields, England

    @SkySports Piss poor

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Newburn, England

    @SkySports FIFA telling us that the ‘young generation’ who’ve never been asked or polled want a World Cup more often.. This is down to money for the top flight & nothing more! #corruption

  • aliciagraceee Alicia Clayton (@aliciagraceee) reported from Newburn, England

    @SkyUK my Netflix isn’t working due to the internet. Please help

  • xAlexandraLeex Alexandra Lee (@xAlexandraLeex) reported from Ovingham, England

    @SkyUK The fact that it literally is just streaming and no hard drive to actually record things, the cost of the tv package shouldn’t be the same as SkyQ. There should be a reduction in price for what is just a streaming service. I’m pretty disappointed with it tbh

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Never warched anything as staged and rehearsed as #tournamentofhouses @SkyUK #skymax such a disappointment for my kids its all american. Howay Dame Mirren. Your better than this #turnedoff

  • peteward74 peter ward (@peteward74) reported from Durham, England

    @SkySports Slow night for sports news tonight like as this isn’t sport.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Jas_per6 Jaspe (@Jas_per6) reported

    Hi @SkyHelpTeam I’ve got a problem with our Wi-Fi, the ping has been extremely high and I’ve been gaming and it’s just unbearable and I keep getting disconnected for too high ping.

  • Samsped618 Sam Spedding (@Samsped618) reported

    @SkyUK please can somebody reply to the countless messages I have sent. 23 years a customer and appalled.

  • liamsimo95 liam (@liamsimo95) reported

    @SkyUK @bt_uk any better service?

  • gemsio81 💟🌈🌷Gemma Rust🌷🌈💟 (@gemsio81) reported

    @SkyHelpTeam No other issue with other devices. Sky Broadband has been on and off all Xmas and now Q box won't connect at all. I have done all of the reset things online but nothing.

  • 8gzd8k76nM Paul (@8gzd8k76nM) reported

    @david_7713 @SkyHelpTeam Neither its only for full loss of service so shut your moaning

  • danwelchy8 Welchy (@danwelchy8) reported

    @StephenOSulliv4 @SkyUK @virginmedia Piss poor

  • FranceskaNeeve Franceska Neeve (@FranceskaNeeve) reported

    @skytv please can someone call me as promised a week ago as I called to cancel skysports and get a cheaper package and was told someone would be in touch within 48 hours. I'm old and not used to this poor service. We used to always callback when we had given our word. Please call

  • Ibrahimtaofeeq8 TFK🇳🇬🎖🏆☀ (@Ibrahimtaofeeq8) reported

    @SkySports You people still followed him down to Asia after he ran away from you @SkySportsNews

  • CynthiaFranko4 Cynthia Franko (@CynthiaFranko4) reported

    @1bricox @SkyUK @SkyHelpTeam Message dark_702nx on instagram he will surely help you out he just got mine fixed back also

  • ItchyBagpipes Diddley Nubbins (@ItchyBagpipes) reported

    @nigellosmith @SkyUK @SkyHelpTeam Don't know, goodbye?!!! Wow!! Next call should be to their retention team so you can discuss their failure to provide a service as per the contract agreed and why you'll be within your rights to terminate said contract!