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Sky Outage Report in Chester-le-Street, County Durham, England

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The latest reports from users having issues in Chester-le-Street come from postal codes DH2.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Chester-le-Street, County Durham, England 12/02/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Sky outage reports came from the following cities: South Shields, Gateshead, Newcastle upon Tyne, Chester-le-Street, Sunderland, Consett, Durham, Wallsend, Boldon Colliery, Ryton and Jarrow.

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City Problem Type Report Time
United KingdomSouth Shields Internet
United KingdomGateshead Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomChester-le-Street Internet
United KingdomSunderland Internet
United KingdomSunderland TV

Community Discussion

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Sky Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • pearceswan David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam TOLD for £3 per month on my subscription for the extra running costs what that would be! however,it costs extra to run MY Services but you’ll have massive profit, you should absorb this for your loyal customers, you’ll face customer’s terminating.23 yrs+ 4 nothing

  • _katie_c Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England

    @SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!

  • geordie_stacey 🖤🤍Stacey Scott🖤🤍 (@geordie_stacey) reported from Longbenton, England

    @hellblazerbiz @SkyHelpTeam I'm having the same issue.

  • pearceswan David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam It’s getting really annoying, I am at sky HD +plus customer I have a 2TB box in the living room 1Tb box in bedroom, got an email ,the new price increase from April an extra £3 per month, I don’t know why I’m not receiving any new channels or services 1/2

  • TrevorRidley Trid (@TrevorRidley) reported from Sunderland, England

    @Designer_Ross @SkyHelpTeam My contract ends next month and I’m done with them. It’s been terrible

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    What a lovely woman at @SkyHelpTeam #valueteam on the phone today . Very pleasant and kept me as a customer . Give that woman a pay rise 👍 📺

  • ChrisNUFC4 Chris (@ChrisNUFC4) reported from Newcastle upon Tyne, England

    @SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network

  • KrissNufc83 Kriss (@KrissNufc83) reported from South Shields, England

    @SkyHelpTeam Hi, is there N issue with broadband in the north east? My internet has been down for over an hour

  • pearceswan David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam 2/2.paramount+ we get a limited selection, no discovery+, without our money you never be able to bring out the sky Q box,its features, WE are left behind, your answer is upgrade, we lose everything on our box, yet we have to pay another increase,

  • Caz8maw Caz8maw (@Caz8maw) reported from Newburn, England

    @SkySports Melisa we know ten hag was playing mind games as per Fergie. So don’t stand on national Tv smurking it was never a secret #nufc knew all along we don’t take in the lies manure tell 💩

  • _katie_c Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England

    @SkyHelpTeam Is there any update on when this issue will be resolved. I've had to use a days annual leave for today as I'm unable to work from home with no Internet?

  • MandyRowntree Mandy Rowntree (@MandyRowntree) reported from Washington, England

    @SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night

  • NUFCsteve60 Steve (@NUFCsteve60) reported from Ebchester, England

    @TalkofTyneside @SkySports That’s why I won’t watch it on sky **** sports

  • MurthaOfficial Stephen ‘Murf’ Murtha ©️ (@MurthaOfficial) reported from Newburn, England

    @SkyHelpTeam can you tell me why I have the same sim deals as the rest of my family, we have the same phones, yet when I’m out, their phones will load app data and web data no problem, but mine keeps buffering. No matter what it is, FB, Twitter, App Store, Web. Help please.

  • BlueboyPotts rob potts (@BlueboyPotts) reported from Seaham, England

    @ianbohensbeta @SkyHelpTeam we have now had sky broadband since last February..and have not had one interruption to the service...much better than bt...

  • pearceswan David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam /3 you are NOT looking after your loyal customers, we should be able to access Paramount+ discovery+ no extra cost on mobile devices IE iPad,galaxy note, computer, I’m sure you’ll be able to do this easily, verify customer’s as you can in sky go

  • MrJamesCCC Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @SkyHelpTeam Thanks, but none of the steps have worked as it drops out for a minute or two and then comes back on, usually before any diagnostic has been completed. It’s now also affecting my Sky Q box’s connectivity. Seems like a number of others are having the same problem.

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”

  • Golden_Grahame 🔴⚪🔴Grahame Smith🔴⚪🔴 (@Golden_Grahame) reported from Sunderland, England

    @safcftm2015 @SkySports Surely they arrange these things in full before the match day? I'm not totally sure why it never went ahead on sky, any ideas?

  • Jamiefozz92 James 🇬🇧 (@Jamiefozz92) reported from Dunston, England

    I have no idea who this speed kid is. But can you imagine in the early 2000’s giving a tit like that air time. He’d be shunned. Never seen again. It’s utterly embarrassing that @SkyFootball are giving him airtime. Even after insulting Man United greats!! #skysports

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • markeydavies Mark Davies (@markeydavies) reported

    @SkyHelpTeam your customer service have not helped. I have no remote. They said next working day on the phone on Friday. Now it not coming til this Friday. Can you help?

  • SakaXhakaLaca11 Kartal (@SakaXhakaLaca11) reported

    @Arsenalnewschan @SkySports Sky sports are ******* full of ****!!!

  • Zorbaron Zorby (@Zorbaron) reported

    @SkyHelpTeam Just booked an engineer visit. The soonest available time is Sunday and I have to pay £15? That's disgusting! Virtually a week without the service I'm paying for and having to pay to get it back up and running ? We work from home!

  • osamabinwoppin 🅿️ercules (@osamabinwoppin) reported

    @Omarkouhen @JohnThund3r @_owurakuampofo but having highlights mishaps openly and unblocked available internationally. And if your issue is “Refs” all of them under fifa authority- so looks towards them not the tourney. Understand who is reporting on what when it comes to afconn, skysports for example do not like afconn

  • BunkerScotty Scotty Bunker (@BunkerScotty) reported

    @SkyHelpTeam @SkyUK not happy how a complaint has been handled and the call I just spent 15+ minutes trying to explain the issue!No internet,limited TV due to your issue for over a week causing me to be unable to work for 3 days and goodwill is capped to £10.Can I ask some Q’s?

  • MarkSlayerOfNon MarkSlayerOfNon (@MarkSlayerOfNon) reported

    @SkyHelpTeam That’s what your robot says local issue with connecting, but I have connection just some sites are so slow others aren’t and it would be nice to get more details but you get cut off. No way could I recommend ultrafast to anyone at this point

  • benarcher60 HOTSPUR1980🇮🇹 (@benarcher60) reported

    @LastWordOnSpurs @SkySports Last time we did this it was bad

  • muhammad_najil Muhammad Najil (@muhammad_najil) reported

    @Moleps1892 @Route1futbol @SkySports So you are telling me they should risk the chance of winning the title only for them to give the player . That is not how this **** works.

  • damostriker Damien Sutherland (@damostriker) reported

    Hi @SkyHelpTeam are there any broadband issues in #glossop? Ours seems to have stopped working but not sure if it’s just us?

  • ChrisHeley1 Chris Heley (@ChrisHeley1) reported

    @HarryPHall @SkySports We need a lw tbf even if koroma stays and a cm just can't see us been busy Hoyle can use Phil issues as excuse Grants not going be ready anytime soon That blackman sounds like schofield, good shot stopper but everything else crap 🤞 Nicholls stays fit