Sky

Sky Outage Report in Chester-le-Street, County Durham, England

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The latest reports from users having issues in Chester-le-Street come from postal codes DH2.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Chester-le-Street, County Durham, England 01/26/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Sky outage reports came from the following cities: Sunderland, Durham, Wallsend, Newcastle upon Tyne, Spennymoor, North Shields, South Shields, Gateshead, Crook, Washington, Stanley, Peterlee, Boldon Colliery, Chester-le-Street and Seaham.

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City Problem Type Report Time
United KingdomSunderland TV
United KingdomDurham Internet
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @DailyMirror Another low for @Carra23 that no doubt @SkySports will sweep under the carpet as they did with his spitting incident… #noshame

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    What a lovely woman at @SkyHelpTeam #valueteam on the phone today . Very pleasant and kept me as a customer . Give that woman a pay rise 👍 📺

  • TrevorRidley Trid (@TrevorRidley) reported from Sunderland, England

    @Designer_Ross @SkyHelpTeam My contract ends next month and I’m done with them. It’s been terrible

  • stevewallwork Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    Can someone @SkySports tell me why we are never referred to as Newcastle United any more. It’s our name, in case you forgot.

  • Alan_G_Shaw Alan_G_Shaw (@Alan_G_Shaw) reported from Washington, England

    @SkyHelpTeam morning, Sky Go not working on either Fire tablet. Tried to remove device however that doesn't seem to be available. Any ideas?

  • LeeJarraHackle Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    @SkySports work with the Mp and help small businesses #lies #greed Shame on you all

  • tomcowey Tommy (@tomcowey) reported from Walker Gate, England

    @stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.

  • ChrisNUFC4 Chris (@ChrisNUFC4) reported from Newcastle upon Tyne, England

    @SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam Yes all the devices that are connected to it are having issues

  • BlueboyPotts rob potts (@BlueboyPotts) reported from Seaham, England

    @ianbohensbeta @SkyHelpTeam we have now had sky broadband since last February..and have not had one interruption to the service...much better than bt...

  • RICKERSRG Rickers (@RICKERSRG) reported from South Shields, England

    What's happened to the SkySports boxing coverage? Presentation is nearly as bad as BT Sport now. Lazy ******* aren't even at the fight. Probably being petty towards Hearn and Joshua seen as its his last fight on SkySports

  • Golden_Grahame 🔴⚪🔴Grahame Smith🔴⚪🔴 (@Golden_Grahame) reported from Sunderland, England

    @safcftm2015 @SkySports Surely they arrange these things in full before the match day? I'm not totally sure why it never went ahead on sky, any ideas?

  • SteveCoyne6 LymphomaLad (@SteveCoyne6) reported from Longbenton, England

    @SkyHelpTeam Hi..My Sky Talk landline is down due to a problem in my area. Have you got any idea when will this be resolved?

  • TheatreTots_NE Hannah Parsonage (@TheatreTots_NE) reported from Sunderland Bridge, England

    @EXPATTERNS1 @SkyHelpTeam I am having the same problem...is it an outage in the area?

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam I’ve managed to sort the problem out

  • MurthaOfficial Stephen ‘Murf’ Murtha ©️ (@MurthaOfficial) reported from Newburn, England

    @SkyHelpTeam can you tell me why I have the same sim deals as the rest of my family, we have the same phones, yet when I’m out, their phones will load app data and web data no problem, but mine keeps buffering. No matter what it is, FB, Twitter, App Store, Web. Help please.

  • MrJamesCCC Mr James 📚 MCCT (@MrJamesCCC) reported from Wallsend, England

    @SkyHelpTeam Thanks, but none of the steps have worked as it drops out for a minute or two and then comes back on, usually before any diagnostic has been completed. It’s now also affecting my Sky Q box’s connectivity. Seems like a number of others are having the same problem.

  • Jamiefozz92 James 🇬🇧 (@Jamiefozz92) reported from Dunston, England

    I have no idea who this speed kid is. But can you imagine in the early 2000’s giving a tit like that air time. He’d be shunned. Never seen again. It’s utterly embarrassing that @SkyFootball are giving him airtime. Even after insulting Man United greats!! #skysports

  • MandyRowntree Mandy Rowntree (@MandyRowntree) reported from Washington, England

    @SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • BlaRe_GreGo Ataraxy (@BlaRe_GreGo) reported

    @SkyUK I want to submit a complaint how do i go about this? please do not direct me to your god awful automated phone service which is geared towards obstructing the customer or the website which sends you on cycles of the same pages😡

  • FrenchTuckTommo Suzy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@FrenchTuckTommo) reported

    @SkyHelpTeam Thanks for the link, but I've done everything suggested. I'm asking for some specific information about the service outage. I appreciate that you may not have the information to be able to provide that. Perhaps you have a link to the complaint department?

  • as1z_ Asad Zafar (@as1z_) reported

    Nah are u actually taking the mick? Sky have been round 6 times in the last 2 yrs due to my internet connection dropping continuously on their part. It dropped again, someone came to fix it today & I get home to my internet NOT working? I’ve had enough @SkyUK sort yourselves out!

  • michelleamason michelle mason (@michelleamason) reported

    @SkyHelpTeam am a sky customer, incl. super fast bb. Think I upgraded to Ultrafast bb and engineer visit seems to be planned for Thursday but to activate my bb?? The only thing I can see is that Boost has been added to my bill but no mention of Ultrafast. How do I check?

  • cwilliamson1975 Chris Williamson (@cwilliamson1975) reported

    @SkyHelpTeam Sky Glass TV today has suddenly decided to not recognise the firestick that we have plugged in. Tried it in all HDMI ports with no success. Worked fine yesterday. Any help?

  • lukehandley84 Luke Handley (@lukehandley84) reported

    @SkyHelpTeam This isn't for my property, it is my neighbours, I'm having an extension and there service will be blocked

  • greenecharmer9 Lina (@greenecharmer9) reported

    @SkyHelpTeam Yes but no help!!!!!!

  • BurkiecConnor SNS batz (@BurkiecConnor) reported

    @SkySports No good defending he went down to easy

  • FrenchTuckTommo Suzy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@FrenchTuckTommo) reported

    @SkyHelpTeam I know you're all busy guys, but is there any chance of getting me and my neighbours broadband back up and running at any point? Been down since the 12th, so I paying you for nonservice along with all the other apps I pay for that require a functioning WiFi signal

  • daylicommuter Denise Banister (@daylicommuter) reported

    @SkyHelpTeam Well after 4 calls and over 200 minutes of my time you’ve been unable to help me so far, too many mistakes by the sky team and no thought for the customer experience