Sky

Sky Outage Report in Chester-le-Street, County Durham, England

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The latest reports from users having issues in Chester-le-Street come from postal codes DH3.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Chester-le-Street, County Durham, England 11/18/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Consett, Boldon Colliery, Chester-le-Street, Ryton, Durham, Wallsend, Gateshead and Jarrow.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    Awful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday

  • wjc_14 Will (@wjc_14) reported from Durham, England

    The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡

  • SarahFallows82 Sarah (@SarahFallows82) reported from Ryton, England

    @SkyUK don’t like the new update for Sky Q. Slow and clunky.

  • blyth_mike Mike Blythe (@blyth_mike) reported from Longbenton, England

    @gazzaflint1971 @SkySports Awful again today.

  • Cosseycj Chris Cossey (@Cosseycj) reported from Wallsend, England

    @SkySports @SkySportsPL what do I need to do to cancel my sky sports subscription? no point having it if #nufc are not going to be shown at all, @premierleague

  • Earlosnicho Earl Nicholson (@Earlosnicho) reported from Blaydon-on-Tyne, England

    @England is there any point in actually watching this **** @SkySports you should have refused to show this dross!! What a waste of everyone’s time #pathetic #pointless

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man

  • Woodysimon1987 Woody (@Woodysimon1987) reported from Gateshead, England

    @JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...

  • chellehewison Michelle Hewison (@chellehewison) reported from Longbenton, England

    Hey @SkyHelpTeam Are there issues with the Sky + App? Does it work with iOS 14? Trying to use it at the moment and it’s crashing with every click.

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @jimmacquarrie @JohnPaulSmyth1 @SkySports Although I have to say the 1st penalty never was, it was a really harsh decision but you get those for & against you in this league...

  • blyth_mike Mike Blythe (@blyth_mike) reported from Longbenton, England

    @TVKev @MailSport Terrible decision by @SkySports to get rid of 3 of the best pundits on TV.

  • emi_rowe Emily Rowe (@emi_rowe) reported from Newcastle upon Tyne, England

    @SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx

  • helenolearyx Helen O'Leary (@helenolearyx) reported from Blaydon-on-Tyne, England

    @SkyHelpTeam please could you advise when your broadband will be up and running? It has been down in my area for the past 2 hours and I am trying to work from home. Have tried all troubleshooting options

  • leehal Lee Halbert (@leehal) reported from Durham, England

    @SkyHelpTeam A thumbs down for that ‘added’ feature!

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @SkyHelpTeam i wanna cancel my sports

  • GamerBelsh Gamer Nights Prudhoe (@GamerBelsh) reported from Prudhoe, England

    @SkyHelpTeam My Internet has been down since around six last night NE425DR area, do you know of any current problems? Done full resets in all in home equipment and swapped out micro filters etc it's like there's no signal coming in at all.

  • Tdal1369 Anthony A Dalzell (@Tdal1369) reported from Washington, England

    @SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date

  • emi_rowe Emily Rowe (@emi_rowe) reported from Newcastle upon Tyne, England

    @SkyHelpTeam my WiFi is not working (again!). In Newcastle upon Tyne. Tried connection diagnosis and no luck ..

  • wjc_14 Will (@wjc_14) reported from Durham, England

    It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Simon_Chandler Simon Chandler (@Simon_Chandler) reported

    @SkyUK that’s it im off. Your customer service is now impossible to get hold of. Trying to contact you and get unwanted line check and there’s a problem with my line. We’ll fix that bye. Me:No the router is not working it’s rubbish

  • kilgallen_tia Tia kilgallen (@kilgallen_tia) reported

    @SkyHelpTeam I have done this? I’ve done this multiple times. I’ve placed a new order as a new customer and I get an automated message about billing information and then the call gets cut out, I haven’t been added to a queue. 5 times now I’ve tried this

  • OA82730467 Omar (@OA82730467) reported

    @SkyHelpTeam Your just copying and pasting the same answers to everyone, which unacceptable. Poor customer service and broadband. Despite the lack of time I have, it took me AGES to raise this, due to your services constantly cutting off! Will consider changing providers.

  • OA82730467 Omar (@OA82730467) reported

    @SkyHelpTeam I can't test the line, as your poor services keep cutting off, and when it does work for 100 seconds or so, it is so slow! This is a problem on your end, as several customers (and ex-customers) had the same issue.

  • ApsleyGrrl Apsley Resident (@ApsleyGrrl) reported

    @SkyHelpTeam Sky engineer was here yesterday, confirmed a fault with the card at the cabinet, and that OpenReach need to fix it. But I’ve no idea what the status is now and I work from home so this is causing a lot of stress.

  • DanOffTheRadio Danta Claus 🧑🏼‍🎄 (@DanOffTheRadio) reported from Birmingham, England

    @SkyHelpTeam Maybe you can help with this?

  • Shelle02 Michelle Hedley 💙 (@Shelle02) reported

    @SkyHelpTeam Do you not have a live chat? Have technical issues, been through all the online help and round in circles doing all the actions suggested which doesn't help. I usually use live chat as I am deaf and do not use the phone. I am sure you used to do this?

  • nickhort14 Nick Horton (@nickhort14) reported

    One Shoe Zhou. Are you serious? Rip Damon out and send him on the next flight to the UK. He's absolutely awful #skyf1 #SkySports

  • pcoxell Peter Coxell (@pcoxell) reported

    @SkyHelpTeam I shouldn’t have to keep wasting my time calling the broadband team who can’t help me and who then will only read back notes when I need to speak to the order recovery team

  • mattybwbafc Matthew Bastable (@mattybwbafc) reported

    @fents71 @alexc95_ @SkySports It's been made public already so if he steps down or not it will still be embarrassing