Sky

Sky Outage Report in Chester-le-Street, County Durham, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Chester-le-Street come from postal codes DH2.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Chester-le-Street, County Durham, England 01/14/2026 15:00

January 14: Problems at Sky

Sky is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Sky outage reports came from the following cities: Spennymoor, Sunderland, Durham, Newcastle upon Tyne, North Shields, South Shields, Gateshead, Crook, Washington, Stanley, Peterlee, Boldon Colliery, Chester-le-Street, Seaham and Wallsend.

Loading map, please wait...
City Problem Type Report Time
United KingdomSpennymoor Phone
United KingdomSunderland Internet
United KingdomDurham TV
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNorth Shields TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • FiFi_mrsD Fiona (@FiFi_mrsD) reported from Sunderland Bridge, England

    What’s the issue with Jurgen Klopp swearing at 10:30 on a Saturday night, surely it didn’t have to be beeped out #NEWLIV #SkySports

  • VictoriaBarry82 Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    @SkyHelpTeam can I have the email address for a complaint please

  • Patrick_Rice Patrick Rice FCMI (@Patrick_Rice) reported from Ryton, England

    @SkySports - when will you be fixing/adding your Calendar Subscription service for the new season. As of today it's not working, despite saying they are now live to subscribe to. And thanks for this service too - it's dead handy!

  • ryankerr10 Ryan Kerr (@ryankerr10) reported from Newcastle upon Tyne, England

    @SkySports watching the nations league but unbearable with audio sync issues. Please sort it out

  • Nathan_Skidmore Nathan Skidmore (@Nathan_Skidmore) reported from Hunwick, England

    Straight into negativity against #LUFC within the first couple of seconds of @SkySports coverage. Absolutely awful........

  • greenacre11 Adam Greenacre (@greenacre11) reported from Wallsend, England

    @SkyUK @SkyHelpTeam why is my sound dropping out when watching live tv (currently love island) it goes alright for a few weeks and then back to dropping out.. send #help

  • charltonboro harry charlton (@charltonboro) reported from Gateshead, England

    @SkySports derby didn't win the game, leeds through it away, there goalkeeper was a joke. leedsvgiftedv derby 2 goals, derby were not good,leeds were bad, manager should resign.

  • VictoriaBarry82 Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    Had fantastic service from @SkyUK #engineer this morning but I’ve been on 2 days #texting @SkyHelpTeam to sort a different problem & still haven’t getting anywhere 😩😩

  • NuttyRichie Richard Payne (@NuttyRichie) reported from South Shields, England

    @MrChrisWynn @Simon21ne @virginmedia @nowtvhelp @SkyHelpTeam I managed one week before cancelling! Sky says I have so many devices that it’s slowing the hub down, in 2019 that’s piss poor

  • shaunginks Shaun Ginks (@shaunginks) reported from Washington, England

    @bt_uk Shame you couldn’t offer this before I moved to Sky. Saying that, their signal was strong enough to get through to the studio without a booster! @bt_uk @SkyUK

  • davidddd_2 david (@davidddd_2) reported from High Spen, England

    Been reading Twitter today about Bruce signing, the team & then the 4-0 thrashing. So before watching the highlights on skysports snapchat a was excpecting the worst. But Jesus ******* Christ man, can’t put into words how bad that was and it only went on for 30 seconds #NUFC

  • MatthewCurryx Matthew Curry (@MatthewCurryx) reported from Newcastle upon Tyne, England

    @SkyUK wanna help me, cool

  • JNixy13 Jonny (@JNixy13) reported from South Shields, England

    Re-watching #GoT on Sky box sets and the ******* have taken it off! Only got box sets to watch it again to get my fix now its finished. **** move @SkyUK **** move! 🤬

  • RobLow_7 W. W. L. D. ? (@RobLow_7) reported from Sacriston, England

    @amysafcxx @SkySports are like @talkSPORT .... For some unknown reason they suck up to certain clubs and have issues with others ... strange how they suddenly have an interest in League One though imo

  • LiamDson L i a m (@LiamDson) reported from Newcastle upon Tyne, England

    @_GJesus9 @mymatehaydn @SkySportsPL @SkySports Have a day off Lacelles arm brushed Kane and he fell over like a bag of shit , about time VAR came in stop shit like that going against teams.

  • VictoriaBarry82 Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    I’ve had the worst customer service from @SkyUK since I first became a customer in 2007, it’s a shame to see another big organisation going down the pan!! #noloyality #nothingresolved #secondskyvisitintwodays

  • NuttyRichie Richard Payne (@NuttyRichie) reported from South Shields, England

    @skyhelpteam @nowtvhelp Your 1471 service is terrible! I’d rather the date first like Monday 2nd January at 7:15pm rather than telnumber:year:month:day:time and the voice is so slow

  • ParalegalPaula Paula Normington (@ParalegalPaula) reported from Newcastle upon Tyne, England

    Absolutely crap service from @SkyHelpTeam - kicked me out of my email account and now I have to sit on hold for at least 30 minutes

  • thenight_worker #PiST #CGG #POTW 🌈 #SAFC (@thenight_worker) reported from Sunderland Bridge, England

    Oh no... @SkyUK has gone down #ThunderStorms now happening over #Sunderland

  • dereknichols1 des (@dereknichols1) reported from Wheatley Hill, England

    @SkySports can someone tell this idiot commentating on the @Boro match what time it is.. he’s calling for added time at 75 mins ffs😂

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • fusionlad Phil Greenfield (@fusionlad) reported

    @SkyHelpTeam hi Sky, could you give any details of an outage in PL17 7JD, please. We have lost broadband connection.

  • MarcHawkes2 Marc Hawkes (@MarcHawkes2) reported

    @SkyHelpTeam When should I expect the refund on my bill for the disruption this issue has caused me today?

  • Evans1970Mark Mark (@Evans1970Mark) reported

    @DizzyDi005 @SkyHelpTeam Same as me. Can’t make any calls to any other network, says the number don’t exist.

  • CAFBW11 Trent Bainsbrooke (@CAFBW11) reported

    @SkyUK Wish I could cancel my sub online 💩

  • MichelleMyburg5 Michelle Myburgh (@MichelleMyburg5) reported

    @Castweets1212 @SkyHelpTeam I'm not with Sky mobile and experiencing exactly the same issue?

  • Resident_emmett notsean (@Resident_emmett) reported

    @Castweets1212 @SkyHelpTeam I'm able to call some other sky mobile numbers, seems to be an issue connecting to other providers

  • Speedingalong 🚊John Rees🚊 (@Speedingalong) reported

    @SkyHelpTeam Any mobile issues at all? My wife can’t make calls and when she does both people sound like robots. Iv tried all the FAQs and all settings are ok. I’m with sky mobile and no issues for me.

  • jonsingh jon singh (@jonsingh) reported

    @SkyHelpTeam @carverwheech I'm having the same issue j cal call landlines and other sky mobile network phones. However can call other mobiles that are not on the sky network. 4 contracts in my home all having the same issue.

  • jamesshoulder52 Jimmy Mick (@jamesshoulder52) reported

    @jrtspurs @SkyHelpTeam Wouldn't bother they are ****

  • tcrutkaew Thomas (@tcrutkaew) reported

    @SkyHelpTeam @georgie3016 1)i have the same issue i’ve got my mate to call me and it goes through but if i try to call him back it says ‘sorry, this number doesn’t exist’. However it’s only for some numbers for example i can call a different friend and it will go through but selected few numbers won’t go