Sky Outage Report in Chester-le-Street, County Durham, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Chester-le-Street come from postal codes DH2.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
TV (14%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Sky outage reports came from the following cities: South Shields, Gateshead, Newcastle upon Tyne, Chester-le-Street, Sunderland, Consett, Durham, Wallsend, Boldon Colliery, Ryton and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 South Shields |
Internet | |
| Gateshead |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Chester-le-Street |
Internet | |
| Sunderland |
Internet | |
| Sunderland |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
-
Lesley Wheatley
(@strizley7) reported
from
Tanfield, England
@crimlawuk @GNev2 And a terrible response on behalf of @SkySports
-
Alan
(@alsandal39) reported
from
Whickham, England
@SkyHelpTeam I have already signed in to see what is offered, I am being offered BT sport at an extra £25 per month on top of the £28 I already pay for Sky Sports as a thanks for being a customer for nearly 15 years whereas a new sports customer gets them both for £35 per month
-
OfficialMickTee
(@Tullic) reported
from
Chester-le-Street, England
@SkyHelpTeam is there another problem with Sky emails. Cant access it with password!
-
Caroline Smith
(@seilpup) reported
from
Rowlands Gill, England
@SkyHelpTeam @skytv Help!! I am not the only customer having this issue.
-
joseph mains
(@mainsey8) reported
from
Washington, England
Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later
-
Wez
(@W3z) reported
from
Sunderland Bridge, England
@SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.
-
ً
(@iEddsyy) reported
from
Durham, England
@ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf
-
mackem gazza
(@thedoctor_84) reported
from
Sunderland Bridge, England
@SkyHelpTeam am wondering if there is any problems with internet connections in Sunderland. I’ve tried resetting my hub 3 times and still no luck
-
Moira
(@topazzz9) reported
from
Newcastle upon Tyne, England
Thank you to 2 members of @SkyUK the other week who had a promotional stand inside Newcastle’s Eldon 🔲. Your help and plastic carriers were a godsend, as the paper bags @BootsUK are using fell apart just feet from the shop. I’m sure they’re very green, but far too flimsy!
-
Dr Peter Hoare ⌬
(@PHoare1963) reported
from
Sacriston, England
@BenjaminDBarker @Ravens @Saints @SkySportsNFL @SkySports As long as it isn’t the New England Cheaters, I frankly don’t give a damn! Neither of my teams have made the playoffs (again🙄). #GoFins #GoBroncos
-
shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam To cancel so online chat isn’t available
-
.
(@SEAMONKEYOO7) reported
from
Willington, England
@SkyUK Could you pls stop confusing your customers eg Ripping of full paying Sky paying customers with “SkyStore” rentals 😤. Why can’t a full paying customer watch a rental on a tv that doesn’t have that random app. 🧐
-
Allan Williams™
(@iamAfrosamurai) reported
from
Newcastle upon Tyne, England
Whoever is doing the sound on the @SkySportsF1 Testing: Story So Far program needs to sort the levels out, seriously. Two days now of very Testing audio.... Lip syncing out too, mics not working. Unless it's a work experiencer, then I'm afraid they're fired! #SkyF1 @SkyHelpTeam
-
Allan Williams™
(@iamAfrosamurai) reported
from
Newcastle upon Tyne, England
I'm sure @Eurosport_UK is the most useless channel going. Recorded @dakar highlights only for it to record the overrunning Snooker. So, download the highlights program on my @SkyHelpTeam Q box, only for it to be the same overrunning Snooker program. Its ridiculous really, #cancel
-
shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam how can I get a call back from customer service. Every time I call there’s a 20+ min wait
-
LeeTheMag
(@LeeTheMag) reported
from
Whickham, England
@skysports giving a big **** you to @wwe and not showing smack down live tonight
-
🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
-
Veterans Response CIC
(@VeteransR) reported
from
Sacriston, England
@SkySports As a sky customer are you refunding the sky sports fee to your customers as the main reason I subscribe is for football there for the contract is now nil & void 🤔
-
Ellis
(@EllisLandreth1) reported
from
Sunderland Bridge, England
@SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason
-
Daniel Sleeth
(@danielsleeth) reported
from
Dunston, England
@SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Ricky Khera
(@ricky_kher4) reported
@SkyHelpTeam Not taking ownership of an issue won't help in moving things along. For companies like Sky and Openreach, having engineers attend a site 3 times and still not fixing the issue is a complete embarassment
-
Ricky Khera
(@ricky_kher4) reported
@SkyHelpTeam My wife spent almost an hour speaking to the technical team with no resolution. She had to ask multiple time to speak to someone more senior yet the advisor refused to transfer her...
-
RealityFootballTalk
(@RealTalkFutball) reported
The audio on this sky sports news special “Erik Ten Hag: Making a Manager” is god awful. Sort it out and show the program again @SkySports @SkySportsNews
-
dean deanson
(@dean_deanson) reported
@ricky_kher4 @SkyHelpTeam I get it’s frustrating but jesus kicking off isn’t going to help your case, and in fact makes people either actively or subconsciously not want to help you. You getting arsey with everyone you speak to isn’t going to fix your issue any quicker
-
dean deanson
(@dean_deanson) reported
@ricky_kher4 @SkyHelpTeam It’s not feasible to you that the issue is major and complicated? You do realise that it benefits no one to have your internet off at all, let alone for longer that the SLA 2 working days (due to auto-compensation costing Openreach money)…
-
Kieran Woodward #63
(@f1woody) reported
@krisvaughan12 @SkyHelpTeam It's ******* terrible mate! I'm doing my best to get out of my contract because it isn't fit for purpose. All they do is ping me a link to test my connection though! 😡
-
dean deanson
(@dean_deanson) reported
@7heIceMan @SkyHelpTeam You’re the one who so far has said its broken but have tried nothing to rectify the situation apart from turning it off and on. Its obviously an issue on the line so run the test on your app or call up an agent you absolute ****
-
dean deanson
(@dean_deanson) reported
@HyperG123 @SkyHelpTeam Looks like someone found that unplugging the powerline adapter fixed the issue lol
-
norman marsh
(@viewfrommyshed) reported
@mikelavelle93 #SkySports have always been bad for #RugbyLeague
-
dean deanson
(@dean_deanson) reported
@onstagefool @SkyHelpTeam Why would they support third party hubs you absolute moron, its not their equipment so agents wouldn’t be trained on them