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Sky Outage Report in Chester-le-Street, County Durham, England

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The latest reports from users having issues in Chester-le-Street come from postal codes DH2.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Chester-le-Street, County Durham, England 03/27/2026 09:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, Gateshead, Sunderland, South Shields, Durham, Wallsend, North Shields, Blakelaw, Washington and Stanley.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomChester-le-Street TV
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead TV
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Sky Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • thenight_worker #PiST #CGG #POTW 🌈 #SAFC (@thenight_worker) reported from Sunderland Bridge, England

    Oh no... @SkyUK has gone down #ThunderStorms now happening over #Sunderland

  • davidddd_2 david (@davidddd_2) reported from High Spen, England

    Been reading Twitter today about Bruce signing, the team & then the 4-0 thrashing. So before watching the highlights on skysports snapchat a was excpecting the worst. But Jesus ******* Christ man, can’t put into words how bad that was and it only went on for 30 seconds #NUFC

  • safcking BRI-SAFC (@safcking) reported from Houghton-Le-Spring, England

    @SkyHelpTeam please help me I’ve tried ringing but am getting nothing ffs

  • dancingbear76 Bryn Hylton (@dancingbear76) reported from Croxdale, England

    @1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports That. Was. Awful.

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @SkyHelpTeam There’s been no update on the my service page since 7pm yesterday.

  • NuttyRichie Richard Payne (@NuttyRichie) reported from South Shields, England

    @skyhelpteam @nowtvhelp Your 1471 service is terrible! I’d rather the date first like Monday 2nd January at 7:15pm rather than telnumber:year:month:day:time and the voice is so slow

  • itsabrickthing Alan 🧜🏻‍♂️ itsabrickthing 🧚🏻‍♂️ (@itsabrickthing) reported from Newcastle upon Tyne, England

    @denzilOshamen @SkyHelpTeam Yeah don’t do it! Stick to your guns, you shouldn’t have to pay to fix their service. As soon as the agent said my router was out of warranty and I wasn’t in contract I knew what he was planning 😡 Also his initial “solution” was for me to leave and find another provider! #wtf

  • NuttyRichie Richard Payne (@NuttyRichie) reported from South Shields, England

    @MrChrisWynn @Simon21ne @virginmedia @nowtvhelp @SkyHelpTeam I managed one week before cancelling! Sky says I have so many devices that it’s slowing the hub down, in 2019 that’s piss poor

  • VictoriaBarry82 Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    I’ve had the worst customer service from @SkyUK since I first became a customer in 2007, it’s a shame to see another big organisation going down the pan!! #noloyality #nothingresolved #secondskyvisitintwodays

  • VictoriaBarry82 Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    Had fantastic service from @SkyUK #engineer this morning but I’ve been on 2 days #texting @SkyHelpTeam to sort a different problem & still haven’t getting anywhere 😩😩

  • PaulWiywill Paul Wilson (@PaulWiywill) reported from Walker Gate, England

    @SkySportsPL @SkySports Load of fk8ng shit nothing wrong with tackle you biased bunch of cheats

  • greenacre11 Adam Greenacre (@greenacre11) reported from Wallsend, England

    @SkyUK @SkyHelpTeam why is my sound dropping out when watching live tv (currently love island) it goes alright for a few weeks and then back to dropping out.. send #help

  • itsabrickthing Alan 🧜🏻‍♂️ itsabrickthing 🧚🏻‍♂️ (@itsabrickthing) reported from Newcastle upon Tyne, England

    @denzilOshamen @SkyHelpTeam 2/2 I demanded to speak to a manager. After 15 mins of being told I would get the same answer from a manager, agent went away then came back and told me that they “have found a way to give me the router for free” Sky’s customer service has worsened since I joined 5 years ago.

  • VictoriaBarry82 Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    @SkyHelpTeam can I have the email address for a complaint please

  • dereknichols1 des (@dereknichols1) reported from Wheatley Hill, England

    @SkySports can someone tell this idiot commentating on the @Boro match what time it is.. he’s calling for added time at 75 mins ffs😂

  • safcmod73 Old Mod Clen 🇬🇧 (@safcmod73) reported from Stanley, England

    @SkyUK how to treat a loyal customer i pay around £140 a month for sky tv broadband and telephone line , well my sky q box froze last night and i now need an engineer who can’t come till November 9th , which i find totally unacceptable and i will be cancelling everything asap

  • ParalegalPaula Paula Normington (@ParalegalPaula) reported from Newcastle upon Tyne, England

    Absolutely crap service from @SkyHelpTeam - kicked me out of my email account and now I have to sit on hold for at least 30 minutes

  • LiamDson L i a m (@LiamDson) reported from Newcastle upon Tyne, England

    @_GJesus9 @mymatehaydn @SkySportsPL @SkySports Have a day off Lacelles arm brushed Kane and he fell over like a bag of shit , about time VAR came in stop shit like that going against teams.

  • dancingbear76 Bryn Hylton (@dancingbear76) reported from Croxdale, England

    @1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports This is one of the worst games of football I’ve ever watched. Newcastle certs to be relegated

  • wardy22589 jonny ward (@wardy22589) reported from Longbenton, England

    Hi @SkySports will you be refunding some of my sky subscription as you are not providing a full service at the moment during the #NUFC game

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Cate2809 Catherine Lee (@Cate2809) reported

    @SkyUK hi. How many years and phone calls and engineers does it it the to help me? Broadband is shocking and not allowed to speak to a manager or able to cancel? Currently on the phone for nearly 3 hours.

  • D0C_RAY Scott Garner (@D0C_RAY) reported

    @SkyFootball @SkyHelpTeam why is the quality on the red button so poor? It’s lower than SD in these days of UHD. Totally unacceptable .

  • sharkey1411 alex.sharkey (@sharkey1411) reported

    @SkySports @RussellBoyce1 Hear hear for me he made the Sport really interesting no disrespect to Cricket it’s down my list except when he commentated RIP 🙏

  • MrAFoster Andrew Foster (@MrAFoster) reported

    @SkyHelpTeam Pointless because i know enough to see from the router logs that the problem exists on the WAN connection side. When the dropouts occur, the diagnostics on the router show the WAN port is still connected but no packets are being received from the switch.

  • kev_n82 Kev Newton (@kev_n82) reported

    @SkyHelpTeam I've been on hold for 1 hour and not got anywhere, canny shocking service for the past couple of weeks

  • iainp17 Iain (@iainp17) reported

    @SkyHelpTeam my Internet has been down all day, the troubleshooting on your website isn’t working. Can I speak to someone as I can’t find a number on the contact us part of your website

  • ItsSueBooooo Susxn 💥 (@ItsSueBooooo) reported

    @SkyHelpTeam Yh that’s wat u wud say in it sky it’s not u without tv services ! I’m gonna cancel my services soon cus nearly all up anyway this is disgusting

  • Kayla_clare Miss Murray (@Kayla_clare) reported

    @SkyHelpTeam Absolutely ridiculous customer service. The first reply clearly shows that your advisor did not read my message. Sky should be ashamed of how they treat their customers! You are discriminating against people who have to work Mon-Fri with no option to take a day off!

  • jimmy_thompson5 jimmy thompson (@jimmy_thompson5) reported

    @SkyUK Why is your broadband soooooooooooooooo garbage??

  • ItsSueBooooo Susxn 💥 (@ItsSueBooooo) reported

    @SkyHelpTeam Iv already got loss of service applied and sky go on my tv but that’s besides the point is it not ? Iv not got wat I pay u for and I am been made to wait 8 days ( 4 now ) put ya self in my place paying almost £70 a sodding mth and for wat Nothing ? Rubbish service **** advisors