Sky Outage Report in Chester-le-Street, County Durham, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
TV (15%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Consett, Durham, Wallsend, Gateshead, Sunderland, Boldon Colliery, Chester-le-Street, Ryton and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Consett |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Durham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
-
stacey
(@staceyloweryy2k) reported
from
Longbenton, England
@SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!
-
Wallace Mather
(@wal78) reported
from
Sunderland Bridge, England
@SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.
-
David Gleeson
(@dgleesonhistory) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.
-
Ben Letby
(@0800BEN) reported
from
Newcastle upon Tyne, England
@EmmaB_0811 @SkyHelpTeam I had Sky broadband about 5 years ago and it was the same then. If you have Sky TV, the box goes into eco mode in the early hours which kills the wi fi connection to some devices in the house. If you turn off eco mode in settings on your sky tv box, it might solve the problem 🙏
-
Slappy
(@slapnuts316) reported
from
Washington, England
@SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.
-
Ethan Oneil
(@EthanOsafc) reported
from
Durham, England
@SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports
-
sarah hunter
(@sarahhunter25) reported
from
Durham, England
@GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.
-
Dean Lamb
(@Chubfubbler) reported
from
Washington, England
@SkySports That hand on the desk thing is irritating as **** like!
-
TInt My Ride
(@TintmyRideNcl) reported
from
Longbenton, England
@SkyHelpTeam best part of 3hrs and 30 mins spent speaking to and not speaking too (calls getting left on hold) your support teams is just what I want to do on my only day off! Tech support asking for viewing card number in the side of the router #absoluteshambles still not sorted
-
Darren Reeve
(@DarrenReeve7) reported
from
Sherburn Hill, England
Are you having problems with UHD @SkySports ???
-
Paul Noble
(@Nobbysafc) reported
from
Sunderland Bridge, England
@SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?
-
James Gilhespy
(@gilhespy_james) reported
from
Seaham, England
@ian_brown_jnr @SkySports He’s been dreadful never seen him play well. Be lucky to get 15m for him
-
Paul Doolan
(@DoolanPd) reported
from
Durham, England
@SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.
-
Ian
(@iramshaw) reported
from
Sacriston, England
@primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball
-
gemma donohue
(@gemma_donohue16) reported
from
Dunston, England
@SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks
-
Will
(@wjc_14) reported
from
Sunderland, England
@SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.
-
Peter Oliver
(@peteroliver18) reported
from
Washington, England
@SkyHelpTeam Hi the Internet connection is not working in the Washington area
-
lee milligan
(@judgefudge75) reported
from
Wallsend, England
@SteveBP76 Aye I noticed @SkySports never covered this
-
Allan Brough
(@AllanBrough) reported
from
Newcastle upon Tyne, England
@cyptoon @spaniels1980 @SkySports He wasn’t spitting at the kid, he was spitting at the car. He was being goaded the idiot behind the wheel who was filming while driving.
-
Lee Mayes
(@Mezzy14) reported
from
Blaydon-on-Tyne, England
Never get bored of watching Premier League Years on @SkySports
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
TLeal
(@TLeal93010751) reported
@WeAreOpenreach I speak with @SkyHelpTeam most weeks, they have escalated it to the highest level. They have communicated 6 different dates over the the past 7 months but nothings happened. I just want internet for Christmas! Please can you help me?
-
Lauren Wall
(@loz1006) reported
@Leftyladswife65 @SkyHelpTeam So sorry to hear this. Their escalation process is non existent, they are not able to help the customers they have failed the most. All a queue system. They have to wait to hear from BT by their review date, only if they get no update, can they then escalate. Bloody ridiculous.
-
Heshan Panditaratne
(@Hesh05) reported
@SkyHelpTeam hi there. How would I find out how long I have left on my current sky contract? Can you help? Heshan
-
ming
(@DerekHairyhomer) reported
@SkyHelpTeam is your mobile phone site having issues as it keeps crashing every time I try to purchase my phone deal
-
Billy Gunn 🇺🇦 🇬🇧 🇺🇦
(@BillyGunn19) reported
@SkyHelpTeam I've worked in Customer Support and Customer facing jobs since I left school 26 years ago 😲 I can't believe the way "customers" speak to CS! I get that people feel annoyed, frustrated and angry when our services go down. But #Politeness #Respect will get you further
-
Mark Hankin
(@8gzd8k76nM) reported
@loz1006 @SkyHelpTeam Probably best you don’t call in, save the poor agents you’ll end up shouting at some grief they don’t need or want
-
Nav
(@nav6370) reported
@SkyHelpTeam Well last chance no card by Monday - no customer by Monday I’m fed up with sky absolute sh@@ service, And for your and all you colleagues information for you ALL - no sky q box comes with viewing card PLEASE REMEMBER THIS AS NONE OF YOU SEEM TO KNOW THIS 😡😡😡😡😡😡😡😡😡😡😡😡
-
David Moore
(@DavidMo98244321) reported
@SkySports What a load of crap very cringy
-
Mofida Gad
(@MofidaGad) reported
@SkyHelpTeam I have phoned your customer service guys and I have not had any joy with getting someone here to move a master socket. I phoned end of September 2022, got date 24th Oct no one showed re booked 18 Nov again no show. Now given 19 Dec which is not acceptable
-
Nav
(@nav6370) reported
@SkyUK Well last chance no card by Monday - no customer by Monday I’m fed up with sky absolute sh@@ service, And for your and all you colleagues information for you ALL - no sky q box comes with viewing card PLEASE REMEMBER THIS AS NONE OF YOU SEEM TO KNOW THIS 😡😡😡😡😡😡😡😡😡