Sky Outage Report in Chester-le-Street, County Durham, England
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Chester-le-Street come from postal codes DH2 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Chester-le-Street, England
The most recent Sky outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Chester-le-Street, Sunderland, South Shields, Durham, Wallsend, North Shields, and Blakelaw.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 1 day ago |
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Internet | 3 days ago |
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Internet | 6 days ago |
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Wi-fi | 6 days ago |
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Internet | 7 days ago |
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TV | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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philsy (@philwalton2) reported from Gateshead, England@SkySports He's seen enough, getting beat at home to Leeds!!! God help us!! #BRUCEOUTNOW
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Chris (@lcdB0Xing) reported from Gateshead, EnglandSome softcock just been on skysports saying liverpool should go easy on villa’s youngsters. Give over with that crap
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Gingerninja (@Monsieur_Ginger) reported from Hunwick, England@SkyHelpTeam You have once again failed to support or help me! .
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Gingerninja (@Monsieur_Ginger) reported from Hunwick, England@SkyHelpTeam Nothing more to add? Just as useless as your call centre! Below par service despite collecting 100s each month for years - wonderful.
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sarah hunter (@sarahhunter25) reported from Durham, England@GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.
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David Gleeson (@dgleesonhistory) reported from Newcastle upon Tyne, England@SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.
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sarah hunter (@sarahhunter25) reported from Durham, England@Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.
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Slappy (@slapnuts316) reported from Washington, England@SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.
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Meryl Levington (@EnterpriseMeryl) reported from Durham, England@SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?
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lee milligan (@judgefudge75) reported from Wallsend, England@SteveBP76 Aye I noticed @SkySports never covered this
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Jamie Douglas (@jaydug) reported from Wallsend, EnglandLoving the coverage from @SkySports but have to say I think that was there worst production so far. Highlights just getting thrown in wherever and cameras not even catching the whole of the game . #thebbl
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Darren Reeve (@DarrenReeve7) reported from Sherburn Hill, EnglandAre you having problems with UHD @SkySports ???
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sarah hunter (@sarahhunter25) reported from Durham, England@Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.
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Ian (@iramshaw) reported from Sacriston, England@primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball
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Gingerninja (@Monsieur_Ginger) reported from Hunwick, England@SkyHelpTeam So you asked me to PM you and you just advise calling the customer service number again? Take a bow sky, you have failed to support for a 5th time!
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Harriet Walshaw (@HarrietWalshaw) reported from Sunderland Bridge, England@SkyHelpTeam we’re getting no satellite signal is this unique to us or a wider problem. Trying to phone but on hold for 20mins and counting.
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Andrew (@a_scotty1892) reported from Annfield Plain, EnglandAbysmal service from @SkyHelpTeam 6weeks from signing up still no broad band over 15hrs spent on phone, 6days wasted waiting for openreach engineer not to turn up. Waited over a week for sky to call me to progress bridge case and still nothing... #sky #skybroadband
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stacey (@staceyloweryy2k) reported from Longbenton, England@SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!
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Dean Lamb (@Chubfubbler) reported from Washington, England@SkySports That hand on the desk thing is irritating as **** like!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tommy (@TommyMR69) reported@SkyHelpTeam my sky broadband has been down since 14.30. Can you explain what’s going on? #skybroadband
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Nibs (@ChaoticJingyi) reported@SkyHelpTeam Broadband is down in the valleys South Wales. Any idea when it’ll be on again?
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anjala (@anjala_) reported@SkyHelpTeam @lgoodland Same problem in London (time now 1504) can't even through to your phones. Can you please confirm when this is back on.
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Kris Potter (@kpotts81) reported@im_Arturr @SkyHelpTeam Can you just fix your dns server your end please and let literally the whole country use your service
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Jacqui (@thorlovesme) reported@SkyHelpTeam having issues trying to conect to the Internet. Derbyshire / Nottinghamshire border. Any issues? Sky app not connecting to test either.
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Clarke Kent 💙 (@Kal_El_Clarke) reported@SkyHelpTeam is there issues with the Swansea area? I can't connect to broadband or voice services :S
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Fryni Panayidou (@frynip) reported@SkyHelpTeam @mooseekin Same issue in N8 and according to the Sky webpages there are no known issues in the area and hub is set up correctly. Tried calling but “systems are down” at the moment and no one can help. Could you share an update here on what’s going on?
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Jessie / LeviSquadReject (@LeviSquadReject) reported@BigSammyJ @SkyHelpTeam Still down for me too. Every site tells me it’s been fixed too which is even more frustrating.
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Leanne Scott (@leascott72) reported@swanseacleaning @SkyUK Having problems in Barry at the moment
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Cheryl (@iceberryc) reported@OllieParker @SkyHelpTeam Same issue in Sutton, Surrey