Sky

Sky Outage Report in Chester-le-Street, County Durham, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Chester-le-Street, County Durham, England 11/26/2025 20:10

November 26: Problems at Sky

Sky is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Consett, Durham, Wallsend, Gateshead, Sunderland, Boldon Colliery, Chester-le-Street, Ryton and Jarrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomConsett Phone
United KingdomNewcastle upon Tyne Internet
United KingdomDurham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • AlanMcGeeSay Alan McGee (@AlanMcGeeSay) reported from Cleadon, England

    @SkyHelpTeam this is a joke been on over an hour waiting for broadband help on Messenger! Rang earlier only to be told you all on full days training ! A suggestion would be have a training day that includes how to leave a skeleton team on customer service #aghast

  • boak_joseph JOSEPH (@boak_joseph) reported from Hebburn, England

    Only thing bad is sky is wanking over 1 billion pound stadium while ebbsfleet gateshead bolton are dying and North ferriby has to fold over a 7 grand debt 😔😔 #skysports

  • bigpinkdressgnr BIG PINK DRESS (@bigpinkdressgnr) reported from South Shields, England

    @kbally23 @SkyUK @SkyHelpTeam @VirginMediaCorp Err never ever going back to virgin

  • Lalapixiedust vikki (@Lalapixiedust) reported from Consett, England

    So we will be swapping to @SkyUK in the next couple of weeks... Current Internet provider is appalling for customer service and actual service. Its slow for broadband and we pay for fibre optic. Its constantly dropping off. Will be glad to be back to decent service.. And the TV

  • ryankerr10 Ryan Kerr (@ryankerr10) reported from Newcastle upon Tyne, England

    @SkySports watching the nations league but unbearable with audio sync issues. Please sort it out

  • FiFi_mrsD Fiona (@FiFi_mrsD) reported from Sunderland Bridge, England

    What’s the issue with Jurgen Klopp swearing at 10:30 on a Saturday night, surely it didn’t have to be beeped out #NEWLIV #SkySports

  • bigpinkdressgnr BIG PINK DRESS (@bigpinkdressgnr) reported from South Shields, England

    Had @SkyUK less than 24 hours and I get an email saying a price increase Are you joking me It's the reason we left Virgin Truly awful service

  • donnacooke73 ♥Donna♥ (@donnacooke73) reported from Walker Gate, England

    @SkyHelpTeam you should be renamed sky don't help team I'm disgusted

  • hulkcass10 hulk cass🔴⚪🔴⚪ (@hulkcass10) reported from Sunderland Bridge, England

    @RileyMay06 @SkySports same old shit from them then mate

  • charltonboro harry charlton (@charltonboro) reported from Gateshead, England

    @Jonnywol_ @azandleo @SkySports no one in football use low block, because it doesn't mean anything to do with football. it is normally called deep lying, or sitting back, you know real football words, not made up shit.

  • shaunginks Shaun Ginks (@shaunginks) reported from Washington, England

    @bt_uk Shame you couldn’t offer this before I moved to Sky. Saying that, their signal was strong enough to get through to the studio without a booster! @bt_uk @SkyUK

  • bigpinkdressgnr BIG PINK DRESS (@bigpinkdressgnr) reported from South Shields, England

    @kbally23 @SkyUK @SkyHelpTeam @VirginMediaCorp The only issue I have is less than 24 hrs in told my bills going up I feel they've taken the piss

  • charltonboro harry charlton (@charltonboro) reported from Gateshead, England

    @SkySports derby didn't win the game, leeds through it away, there goalkeeper was a joke. leedsvgiftedv derby 2 goals, derby were not good,leeds were bad, manager should resign.

  • Brett_nufc Brett Howell (@Brett_nufc) reported from Gateshead, England

    @NicolaWintrip @premierleague @SkySports That's literally all it comes down to, don't bother me 7:45 Saturday night will be decent but so many others would have made plans!!

  • Nathan_Skidmore Nathan Skidmore (@Nathan_Skidmore) reported from Hunwick, England

    Straight into negativity against #LUFC within the first couple of seconds of @SkySports coverage. Absolutely awful........

  • atkinsonbuild_s atkinson builders (@atkinsonbuild_s) reported from Sunderland Bridge, England

    @SkyHelpTeam @SkyUK What s pile of rubbish your internet is keeps cutting out the service .going to cancel this

  • woodybp26 Paul Wood (@woodybp26) reported from Gateshead, England

    @SkyHelpTeam hi, I’ve had the orange light on my sky q hub going off n flashing amber all afternoon! This isn’t the 1st time (I’ve messaged b4) this has happened, it happens once every few weeks. We’ve had it up to here with this and other issues with ur broadband

  • RobLow_7 W. W. L. D. ? (@RobLow_7) reported from Sacriston, England

    @amysafcxx @SkySports are like @talkSPORT .... For some unknown reason they suck up to certain clubs and have issues with others ... strange how they suddenly have an interest in League One though imo

  • GeordieGamerUK TheGeordieGamer (@GeordieGamerUK) reported from Longbenton, England

    @SkyHelpTeam can you please stop changing Channel of WWE smackdown because it doesn’t record or fix you’re system so it records to whatever channel it’s on.

  • MatthewCurryx Matthew Curry (@MatthewCurryx) reported from Newcastle upon Tyne, England

    @SkyUK wanna help me, cool

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Kathryn25694910 Kathryn Ross (@Kathryn25694910) reported

    @SkyHelpTeam Thanks for the generic answer. I’ve been checking the service update for hours, it doesn’t actually give any information as to when the issue will be resolved.

  • evo_iphone Zumzizeroo (@evo_iphone) reported

    @SkySports He will walk away with a massive payoff and after a few weeks he will walk into another high paid job and fail again and pick up another massive payoff as he is sacked again. Rinse and repeat. Football rewards failure at the top level.

  • adamsowilliams adam williams (@adamsowilliams) reported

    @SavMondo @SkySports Non-nufc fans constantly talking about the "abuse" he's received. Twitter is probably the vilest platform, and us NUFC fans do more scrolling through twitter searching for "Steve Bruce" than anyone - and there is NEVER any abuse. Just people saying he's **** as his job.

  • HarryStevens23 Harry (@HarryStevens23) reported

    @skytv @SkyUK @SkyHelpTeam my bills have been higher than what I expected since signing up. Can someone help me out with this?

  • Mikey_Green1991 Mikey Green (@Mikey_Green1991) reported

    @SkySports If this was another industry he would be sacked for poor performance

  • BecksCald BecksCald (@BecksCald) reported

    So my @SkyUK Internet isn't working. I've seen others are also having an issue. What's going on? @SkyHelpTeam

  • linztulip Lindsay Tulip (@linztulip) reported

    @SkyHelpTeam @chickpaints88 There is an Sky & BT outage in the North East - please fix it ASAP, people are trying to work from home!

  • Kathryn25694910 Kathryn Ross (@Kathryn25694910) reported

    @SkyHelpTeam any idea when KT6 will have broadband again? We’ve been down since just before midnight last night!

  • steviebiscuit Steven (@steviebiscuit) reported

    @SkyHelpTeam Problem is that it generally only drops for a couple of minutes then comes back, so when doing a line test it doesn't detect a fault. But makes working from home really difficult as keep losing my network.

  • JonSchaaf99 Jon Schaaf (@JonSchaaf99) reported

    Is there anything more soul-destroying than trying to get through to @SkyUK on the phone? They are the perfect example of when bots and automation fail at every single step. I've been cut off 7 times this morning already and pay £100+ a month for the privilege!