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Sky Outage Report in Chester-le-Street, County Durham, England

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The latest reports from users having issues in Chester-le-Street come from postal codes DH2.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Chester-le-Street, County Durham, England 03/25/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Sky outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Gateshead, Sunderland, South Shields, Durham, Wallsend, North Shields, Blakelaw, Washington and Stanley.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester-le-Street TV
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead TV
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Internet

Community Discussion

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Sky Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @SkyHelpTeam Your online diagnostics suggest that there’s a line problem

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait

  • RaineMichaela Michaela Raine (@RaineMichaela) reported from Newburn, England

    What is that awful noise in the background of the Everton v liverpool game. @SkySports

  • Doddsy9 Doddsy (@Doddsy9) reported from Stanley, England

    @SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges

  • TimBellhouse Tim Bellhouse (@TimBellhouse) reported from Dunston, England

    @SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...

  • paultkelly_ Paul Kelly (@paultkelly_) reported from Walker Gate, England

    @SkyHelpTeam can’t login getting error 288 have tried chrome and edge

  • tracycyprus Tracy Maudsley (@tracycyprus) reported from Birtley, England

    @SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say

  • OohAwful Kirst (@OohAwful) reported from Sunderland Bridge, England

    @SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?

  • helenolearyx Helen O'Leary (@helenolearyx) reported from Blaydon-on-Tyne, England

    @SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx

  • MrsLou_R Louise Ross (@MrsLou_R) reported from Sunderland, England

    @SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?

  • S1mpson Nigel Simpson (@S1mpson) reported from Durham, England

    @BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays

  • pennas17 carlpennington (@pennas17) reported from Gateshead, England

    @SkySports Idiot not even 2m

  • Woodysimon1987 Woody (@Woodysimon1987) reported from Gateshead, England

    @JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...

  • Peterross83 Rosco (@Peterross83) reported from Sunderland, England

    @SkySports Damn!

  • eponymousdrums adam featherstone (@eponymousdrums) reported from Lanchester, England

    @LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.

  • chazza_TW Chanise'shirley' (@chazza_TW) reported from Chopwell, England

    @SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Travel_Chaos Travel Chaos (@Travel_Chaos) reported

    @SkyHelpTeam Not what I’ve asked. I’ve asked to speak to someone. Ideally with a bit of sense from the appropriate department who might be able to help me rather than social media team who can’t help, as you stated @SkyHelpTeam @skyuk

  • Travel_Chaos Travel Chaos (@Travel_Chaos) reported

    @SkyHelpTeam Again not helpful when you took the incorrect amounts on the incorrect dates yet you expect me to pay the errors you have made before I can speak to someone. Surely this is in breach of your side of the T&C’s @skyuk @Ofcom

  • ClubbersguideNY Clubbersguidenewyork (@ClubbersguideNY) reported

    @SkyHelpTeam Honestly is this the best you can do?! Like I havent tried every single way to contact Sky including 2 registered letters as advised online to cancel service?? I sent my email and telephone address and no one has reached out in 6 months. I need a direct reply please!

  • garethreid98 Gareth Reid (@garethreid98) reported

    @OpenreachHelp No reason failed three times with BT and now on second attempt with @SkyUK. Both stating openreach engineers are at fault. If there is an issue with cabinet why has this not been resolved in 5 months?

  • Zoe1232 Zoe Miranda (@Zoe1232) reported

    @SkyHelpTeam Internet has been dropping in and out for last few days - am HA7. Has anyone else been having issues? it's a nightmare trying to #WFH #internetissues

  • von_dizzle VonDizzle (@von_dizzle) reported

    @JC1on1 @SkySports I’m not sure that’s fair. If you said to a player in Real Madrid’s U18 team “here’s a few million to play a game in this pub league” - they’d be stupid not to, and it would hardly damage the rest of their career.

  • DuddyFiona Fiona duddy (@DuddyFiona) reported

    @SkyHelpTeam Yes checked this, boosted the connection and still really poor

  • kunsbannedhair Gazza (@kunsbannedhair) reported

    @SkySports It doesn't help the refs cause when the pundit ref on the other sports channel makes excuses for dreadful decisions instead of saying what an abysmal decision. No point in him being there if he can't give an unbiased view.

  • Dan78notts Djs (@Dan78notts) reported

    @SkyUK despite paying till the end of the end of month & being told it will go off at the end of the month you have turned my broadband immediately & won’t reinstate it 14 days, beyond poor Can’t work & kids can’t do school #disgrace

  • Penshawmag Robin Welsh (@Penshawmag) reported

    @SkyHelpTeam Any issues in the DH4 area. I’ve tried rebooting a few times however still shocking!!