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Sky Outage Report in Chester-le-Street, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Chester-le-Street, County Durham, England 12/31/2025 08:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Sky outage reports came from the following cities: Wallsend, Newcastle upon Tyne, Consett, Sunderland, North Shields, Gateshead, South Shields, Chester-le-Street and Durham.

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City Problem Type Report Time
United KingdomWallsend Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Never warched anything as staged and rehearsed as #tournamentofhouses @SkyUK #skymax such a disappointment for my kids its all american. Howay Dame Mirren. Your better than this #turnedoff

  • headcoverlova Paul Frampton (@headcoverlova) reported from Bearpark, England

    @SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.

  • aliciagraceee Alicia Clayton (@aliciagraceee) reported from Newburn, England

    @SkyUK my Netflix isn’t working due to the internet. Please help

  • xAlexandraLeex Alexandra Lee (@xAlexandraLeex) reported from Ovingham, England

    @SkyUK The fact that it literally is just streaming and no hard drive to actually record things, the cost of the tv package shouldn’t be the same as SkyQ. There should be a reduction in price for what is just a streaming service. I’m pretty disappointed with it tbh

  • ScooterRiderFMX 🏳️‍🌈 #ImArnieWhoAreYou? 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?

  • David_Peel David Peel (@David_Peel) reported from South Shields, England

    @SkySports Piss poor

  • toonpete85 Pete Hind (@toonpete85) reported from Newburn, England

    I'll keep asking until you bother to reply @SkyHelpTeam... I'm trying to work here but having precisely no success thanks to my terrible WiFi.

  • toonpete85 Pete Hind (@toonpete85) reported from Newburn, England

    @swanzmatt @SkyHelpTeam Jesus mate 😑 my landline has been down for about a week as well. My broadband keeps coming back then dropping again after a couple of minutes

  • toonpete85 Pete Hind (@toonpete85) reported from Newcastle upon Tyne, England

    @SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Newburn, England

    @SkySports FIFA telling us that the ‘young generation’ who’ve never been asked or polled want a World Cup more often.. This is down to money for the top flight & nothing more! #corruption

  • WinshipRichard Richie Winship (@WinshipRichard) reported from Gateshead, England

    This lot on sky givi g it large about cabbage heed ffs He's a good bloke, He's on 1000 games, Let him have his 1000 games, He's had no money. **** off @SkySports he's got us 2nd bottom you fools. #bruceout #NUFC

  • toonpete85 Pete Hind (@toonpete85) reported from Newburn, England

    So @SkyHelpTeam texted me at 6am on Wednesday morning saying that all the problems in my area were fixed.... that was evidently a LIE.

  • cardguard68 steve wills (@cardguard68) reported from Chester-le-Street, England

    @SkySports will someone please tell me what ******** does Chris Jordan bring to the England T20 team he is absolutely ******* useless

  • linda666wharton Linda Wharton (@linda666wharton) reported from Ouston, England

    @SkyHelpTeam are you aware of any internet problems in DH8 please. Last 2 days have been a problem

  • peteward74 peter ward (@peteward74) reported from Durham, England

    @SkySports Slow night for sports news tonight like as this isn’t sport.

  • Dankendal93 Dan Kendal (@Dankendal93) reported from Sunderland Bridge, England

    @SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?

  • toonpete85 Pete Hind (@toonpete85) reported from Newburn, England

    @SkyHelpTeam Also what about the landline issue? Do I need to call in about that as well? From the landline that hasn't been working for knocking on three weeks?

  • Stevenkidd87 Steve Kidd (@Stevenkidd87) reported from Sunderland, England

    @CanceloCuIture @SkySports My bad, I can’t see properly through these rose tinted glasses.

  • pearceswan David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam Do you know I freely feel quite annoyed I’ve been a sky customer for over 23 years, I have a sky HD plus box, I’m sure my subscriptions got to where you are now, you’re giving away loads of stuff for sky Q customers i.e. discovery plus what do we get your loyal cust.

  • WinshipRichard Richie Winship (@WinshipRichard) reported from Gateshead, England

    @SkySports stop this 🤮🤮🤮 He's statistically the worst manager in Premier league history

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • LauraCa92164602 Laura Cairns (@LauraCa92164602) reported

    @SkyHelpTeam There are 0 updates since the outage happened?

  • BetterResearch Adam Smith (@BetterResearch) reported

    @clasper_ken @SkyUK I've been sticking with it, thinking it maybe just gets a little getting used to. But honestly, the nice picture and sound isn't enough to offset the terrible software - and its sooo slow! And even when you get to the pictures they often lag out (and I have 1gb wifi)

  • ThorPorterDrums Thor Porter (@ThorPorterDrums) reported

    I can’t believe the treatment I’m receiving from @SkyUK! After being a customer for 10 years and a Sky Mobile customer for over 2 years they expect me to pay my bill without restoring my services. Platinum VIP counts for nothing!

  • Aish_88 Aishah (@Aish_88) reported

    @BetterResearch @SkyUK Yeah I’m shocked they released it. I hate everything about it- waiting for the catch up services makes the whole thing feel cheap. Paying £100+ a month for a service that doesn’t let you even record feels like a con. It also seems to hate non sky channels and keeps crashing

  • Aiden_Mulcahy Aiden... (@Aiden_Mulcahy) reported

    @SkyHelpTeam Every single option the automated service said there was no1 available to talk at this time so I've been advised nothing

  • BetterResearch Adam Smith (@BetterResearch) reported

    @clasper_ken @SkyUK They give you 30 days after you get it, to return - I'm a couple of weeks beyond that. Just didn't get around to it, and haven't watched much TV - but I'm going to try - it is that bad, that I'd rather have the good old box and dish.

  • clasper_ken Ken Elliott Clasper (@clasper_ken) reported

    @BetterResearch @SkyUK Are you sending it back, because it sounds bad. I have never bought things like this, when they are launched, because they always have glitches, but I thought this must be a lot better. I am pleased we did not go for one now.

  • The_Tman10 Tam McManus (@The_Tman10) reported

    @SkyHelpTeam What’s going on with your internet? mines has been down since late last night? Still not working. G75 South Lanarkshire.

  • truckerjoe82 Trucker Joe 🚛💨 (@truckerjoe82) reported

    @SkyHelpTeam No problem. I believe when I looked this morning there was maintenance but quiet my area.

  • StaceyReesElli1 Stacey Rees-Ellis (@StaceyReesElli1) reported

    @SkyHelpTeam Unfortunately of of no help though as I’ve explained in my reply.