Sky

Sky Outage Report in Chester-le-Street, County Durham, England

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Chester-le-Street, County Durham, England 03/03/2026 12:25

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Wallsend, North Shields, Sunderland, Blakelaw, Washington, Stanley, South Shields, Durham, Spennymoor, Crook, Peterlee, Boldon Colliery and Chester-le-Street.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • slapnuts316 Slappy (@slapnuts316) reported from Washington, England

    @SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.

  • gilhespy_james James Gilhespy (@gilhespy_james) reported from Seaham, England

    @ian_brown_jnr @SkySports He’s been dreadful never seen him play well. Be lucky to get 15m for him

  • TintmyRideNcl TInt My Ride (@TintmyRideNcl) reported from Longbenton, England

    @SkyHelpTeam best part of 3hrs and 30 mins spent speaking to and not speaking too (calls getting left on hold) your support teams is just what I want to do on my only day off! Tech support asking for viewing card number in the side of the router #absoluteshambles still not sorted

  • wjc_14 Will (@wjc_14) reported from Sunderland, England

    @SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.

  • DoolanPd Paul Doolan (@DoolanPd) reported from Durham, England

    @SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.

  • wal78 Wallace Mather (@wal78) reported from Sunderland Bridge, England

    @SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.

  • NokkonWud Karl Moon (@NokkonWud) reported from Longbenton, England

    “Sorry, we’re going to have to let you go. Your CSAT score is only 8.21 out of 10 on 5848 customer survey scores received. As a result you’re not entitled to any redundancy. “ The potential skewing of 0-8 = Bad and 9-10 = Good, boggles the mind! This needs changing @SkyHelpTeam

  • EthanOsafc Ethan Oneil (@EthanOsafc) reported from Durham, England

    @SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports

  • Mezzy14 Lee Mayes (@Mezzy14) reported from Blaydon-on-Tyne, England

    Never get bored of watching Premier League Years on @SkySports

  • Nobbysafc Paul Noble (@Nobbysafc) reported from Sunderland Bridge, England

    @SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?

  • peteroliver18 Peter Oliver (@peteroliver18) reported from Washington, England

    @SkyHelpTeam Hi the Internet connection is not working in the Washington area

  • NokkonWud Karl Moon (@NokkonWud) reported from Longbenton, England

    Just phoned @SkyHelpTeam and, the support (once you finally get through!) as always was very good. But we are always informed of a customer survey that is to be filled in for support given by the advisor. A score of 0-8 is regarded as BAD(!) and only 9-10 is good. (1/2)

  • gemma_donohue16 gemma donohue (@gemma_donohue16) reported from Dunston, England

    @SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks

  • Frankie_090 Ḟ┍𝙖ПĶ𝒾𝙚 ✍️ (@Frankie_090) reported from Walker Gate, England

    @StuartP55357794 @SkySports Why? Arsenal was stupid enough to pay him it and don't play him. He's given loads to Charity, children receiving life changing surgeries etc.

  • iramshaw Ian (@iramshaw) reported from Sacriston, England

    @primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball

  • AllanBrough Allan Brough (@AllanBrough) reported from Newcastle upon Tyne, England

    @cyptoon @spaniels1980 @SkySports He wasn’t spitting at the kid, he was spitting at the car. He was being goaded the idiot behind the wheel who was filming while driving.

  • dgleesonhistory David Gleeson (@dgleesonhistory) reported from Newcastle upon Tyne, England

    @SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.

  • MICKWHD MICHAEL WHITFIELD (@MICKWHD) reported from Longbenton, England

    @SkySports Bollocks it’s down to ability. How many white people have failed? Why is always a chip o the shoulder.

  • 0800BEN Ben Letby (@0800BEN) reported from Newcastle upon Tyne, England

    @EmmaB_0811 @SkyHelpTeam I had Sky broadband about 5 years ago and it was the same then. If you have Sky TV, the box goes into eco mode in the early hours which kills the wi fi connection to some devices in the house. If you turn off eco mode in settings on your sky tv box, it might solve the problem 🙏

  • Steve_Mac112 Steve M (@Steve_Mac112) reported from Longbenton, England

    @johnpatta I won’t be paying for it, think i’ll also cancel my @SkySports too!! #RipOff

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TRN_app The Research Network (@TRN_app) reported

    @SkyHelpTeam You could also start buy becoming a moral company too! Appalling service over the last year or more and now you won’t take our calls until we firstly pay our outstanding £50 charge (incidentally for zero service)! We have emailed a very detailed complaint letter which was ignored

  • watteryfilth wattery filth (@watteryfilth) reported

    @SkyHelpTeam Did that, no help at all.

  • eddyconnor LCFCED (@eddyconnor) reported

    @SkySports Supporters don't want 'the knee ' shoving down their necks. People have had enough. Players have had enough but ain't got the ***** to say #NoMoreTakingTheKnee can you imagine the headlines when the first white person stands.

  • crockin Connor Elward-Hopkin (@crockin) reported

    @SkyHelpTeam Hi Sky Help Team, I need help with an order for a Sky Q Box; the order page says it needs action and to call you, but when I phone, it just directs me to the online help guides, which don't really apply in this situation. Could I please get some contact from someone?

  • doofer63 doofer63 (@doofer63) reported

    @SkySports Fans understand the message but detest having it persistently pushed in their faces, the George floyd situtuation is America’s problem

  • MaseTMT Mase (@MaseTMT) reported

    @dwhUTD @SkySports At what stage should be have thought Canelo? There’s over 30lbs difference in their prime weights. It was either then or never

  • Zanda33 Deb Tierney-Alexander (@Zanda33) reported

    @SkyHelpTeam I have lost internet connection this happened yesterday around 2-3pm and is still down I have run through the procedures advised and no problem with my connections when will this be sorted please

  • m1stergeorge George (@m1stergeorge) reported

    @SkyHelpTeam Yeah… I don’t think they are that clued up if I’m honest. If I were to make an order to find that the block ISNT SkyQ ready, am I able to cancel at point of engineer visit?

  • lindaearlgrey Linda Marson (@lindaearlgrey) reported

    @Gezlarge @zeninternet @SkyUK But you really do get what you pay for with broadband. Incredibly rare to have an outage with Zen, and speed consistently good. If you don't mind if your connection is slow at times, and sometimes doesn't work at all, go with Sky. But if you need it to work well, choose Zen.

  • Mattpfc2 Matt🐮 (@Mattpfc2) reported

    @myzy490 @robhunterhkr @SkySports Point is you can support some policies but not all. all changes in society seen as radical at the time, communism is radical and I don't agree with that, but the need to support BAME outweighs that, especially as we recognise that supporting BLM and communism can be separated