Sky

Sky Outage Report in Chester-le-Street, County Durham, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Chester-le-Street come from postal codes DH2.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Chester-le-Street, County Durham, England 02/01/2026 14:15

February 01: Problems at Sky

Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Sky outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Washington, Wallsend, Stanley, South Shields, Sunderland, Durham, Spennymoor, North Shields, Crook, Peterlee, Boldon Colliery, Chester-le-Street and Seaham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington TV
United KingdomWallsend TV
United KingdomStanley Wi-fi
United KingdomSouth Shields TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • peteroliver18 Peter Oliver (@peteroliver18) reported from Washington, England

    @SkyHelpTeam Hi the Internet connection is not working in the Washington area

  • dgleesonhistory David Gleeson (@dgleesonhistory) reported from Newcastle upon Tyne, England

    @SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.

  • judgefudge75 lee milligan (@judgefudge75) reported from Wallsend, England

    @SteveBP76 Aye I noticed @SkySports never covered this

  • Monsieur_Ginger Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam You have once again failed to support or help me! .

  • gilhespy_james James Gilhespy (@gilhespy_james) reported from Seaham, England

    @ian_brown_jnr @SkySports He’s been dreadful never seen him play well. Be lucky to get 15m for him

  • DarrenReeve7 Darren Reeve (@DarrenReeve7) reported from Sherburn Hill, England

    Are you having problems with UHD @SkySports ???

  • Chubfubbler Dean Lamb (@Chubfubbler) reported from Washington, England

    @SkySports That hand on the desk thing is irritating as **** like!

  • lcdB0Xing Chris (@lcdB0Xing) reported from Gateshead, England

    Some softcock just been on skysports saying liverpool should go easy on villa’s youngsters. Give over with that crap

  • iramshaw Ian (@iramshaw) reported from Sacriston, England

    @primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.

  • Nobbysafc Paul Noble (@Nobbysafc) reported from Sunderland Bridge, England

    @SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?

  • 0800BEN Ben Letby (@0800BEN) reported from Newcastle upon Tyne, England

    @EmmaB_0811 @SkyHelpTeam I had Sky broadband about 5 years ago and it was the same then. If you have Sky TV, the box goes into eco mode in the early hours which kills the wi fi connection to some devices in the house. If you turn off eco mode in settings on your sky tv box, it might solve the problem 🙏

  • Monsieur_Ginger Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam Nope. I had to hang up.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.

  • EnterpriseMeryl Meryl Levington (@EnterpriseMeryl) reported from Durham, England

    @SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?

  • wal78 Wallace Mather (@wal78) reported from Sunderland Bridge, England

    @SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.

  • staceyloweryy2k stacey (@staceyloweryy2k) reported from Longbenton, England

    @SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.

  • slapnuts316 Slappy (@slapnuts316) reported from Washington, England

    @SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.

  • Monsieur_Ginger Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam Nothing more to add? Just as useless as your call centre! Below par service despite collecting 100s each month for years - wonderful.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • motforum Marching On Together (@motforum) reported

    Spectacularly **** service from @SkyHelpTeam today. Box on the blink, need a new one but been given a date of 14th October for an engineer visit. No TV for three weeks then!

  • sankark4 Sankar (@sankark4) reported

    @skysports @virginmedia I am a VM customer having separate subscription to sky sports hd package. But can't get sky sports mix which today's IPL cricket. Why cannot I get sky sports mix with my sports package???

  • JamzLFC786 Jamz #FSGOUT 🇵🇸🇵🇸🇵🇸 (@JamzLFC786) reported

    @AdamW48812662 @SkySports No we don't want people like you there😭😭😭😭 Idiot

  • ClaireC11152715 cni (@ClaireC11152715) reported

    @SkyHelpTeam anyone having problems with intermittent internet in bt24 area?

  • Alwaysblue888 Barbara (@Alwaysblue888) reported

    @SkyHelpTeam Service cancelled as disgusting service received After being told on three separate occasions that it would be sorted latest being today where advised it would definitely be sorted we have been forced to cancel. Thought at least a Manager would have had the decency to speak to us

  • JamzLFC786 Jamz #FSGOUT 🇵🇸🇵🇸🇵🇸 (@JamzLFC786) reported

    @oggycompton @SkySports What? No Pakistan players even play in the IPL so fix up your stats. Pakistan btw is statistically morw safer then England

  • gasmarktasty Simon Gibbs (@gasmarktasty) reported

    @SkyHelpTeam Hey! Yeah I know, seamless! Well, if there's nothing else for them to do, re the phone etc I guess I can cancel, as everything seems to already be in place. The only thing, is do they provide a new number etc? As I've not had that yet, it's just the TV that is working :)

  • DHammo78 NAUGHTY_NOODLES_OFFICIAL (@DHammo78) reported

    @SkyHelpTeam Hi, we are patinum SKY customer. We are having extreme finacial difficulties at present & have had our services restricted. We have 2 son's that have additional needs and so rely on the services ESPECIALLY broadband. I would like to speak with a manager to discuss

  • gazhumphreys2 🔴⚪ (@gazhumphreys2) reported

    @SkySports Why doesn't Rooney Rip is contract up and help save them?

  • Kenty_S11 Kenty ⚔️ (@Kenty_S11) reported

    @SkySports Go away. Sort your awful country out