Sky Outage Report in Chester-le-Street, County Durham, England
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The latest reports from users having issues in Chester-le-Street come from postal codes DH2.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, North Shields, Gateshead, Wallsend, South Shields, Chester-le-Street, Consett, Durham and Boldon Colliery.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| North Shields |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Gamer Nights Prudhoe
(@GamerBelsh) reported
from
Prudhoe, England
@SkyHelpTeam My Internet has been down since around six last night NE425DR area, do you know of any current problems? Done full resets in all in home equipment and swapped out micro filters etc it's like there's no signal coming in at all.
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Nigel Simpson
(@S1mpson) reported
from
Durham, England
@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
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Kirst
(@OohAwful) reported
from
Sunderland Bridge, England
@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
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Emily Rowe
(@emi_rowe) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔
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Jon
(@jonridley87) reported
from
Hetton-Le-Hole, England
Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man
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Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
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Sarah
(@SarahFallows82) reported
from
Ryton, England
@SkyUK don’t like the new update for Sky Q. Slow and clunky.
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Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
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Louise Ross
(@MrsLou_R) reported
from
Sunderland, England
@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
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Paul Kelly
(@paultkelly_) reported
from
Walker Gate, England
@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
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Anthony A Dalzell
(@Tdal1369) reported
from
Washington, England
@SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam please could you advise when your broadband will be up and running? It has been down in my area for the past 2 hours and I am trying to work from home. Have tried all troubleshooting options
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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A🐱
(@missfre_247016) reported
@SkyHelpTeam This doesn’t help me as I can’t have it delivered on a weekend and I am not there during the week except after 5pm. What am I supposed to do?
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George Nelson
(@GeeNelsss) reported
@MarkMspalmer74 @SkyHelpTeam Yeah mines completely down pal
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George Nelson
(@GeeNelsss) reported
@SkyHelpTeam hi I’m currently working from home and the internet has gone off? Checked down detector and it’s showing there’s numerous reports for sky! Is there an outage?
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KYLE™ッ
(@itsKapoow) reported
from
City of London, England
@SkyHelpTeam hello, My internet was down for 14 hours last yesterday, it’s been back online for 4 hours and now it’s gone offline again. Any advice on what’s going on
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Mahima.R
(@MahimaR58125502) reported
@SKY1999 @SkyHelpTeam Same here. No messages nothing to warn us about the outage. It’s disappointing. This is why people leave sky. Not only their wifi is being absolutely crap so is there customer service. Kids can’t even watch tv. I Can’t do any work. It’s ridiculous
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grumpypeed
(@ShaunfifaK) reported
@SkyHelpTeam whybitsvyourev8nternet so shitvevery night same crap stops working f8x yourr ****
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🇬🇧 Neil Barker 🏴☠️
(@Trotter2K) reported
@DPDgroup_news looks like DPD won't be a redelivery today that was due today now it's gone 6pm, have sent a dm after the app chat kept disconnecting and suddenly the WhatsApp customer service closed for the night. Need to know where it is before I contact @SkyHelpTeam
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J Hemus
(@jhemus2011) reported
@SkyHelpTeam I’ve tried the online question and no help, the signal in one room isn’t acceptable, move to another room with the same device and all is fine, hence a boaster is required in this room. Thanks
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Marcus Newbrook
(@MarNewb) reported
@SkyHelpTeam my broadband was supposed to go live on 1st Nov and am sick of being fobbed off when spending hours on phone to you. Have raised complaint but still no resolution. Can someone help?
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Jane
(@mufc_girl20) reported
@SkyHelpTeam is there a cool off period when sorting a new price for a package? I agreed to one earlier this month and upon looking at finances I just can’t afford the steep price increase and want to cancel my sports and cinema