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Sky Outage Report in Chester-le-Street, County Durham, England

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The latest reports from users having issues in Chester-le-Street come from postal codes DH2 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Chester-le-Street, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Chester-le-Street, Sunderland, South Shields, Durham, Wallsend, and North Shields.

CityProblem TypeReport Time
Newcastle upon Tyne Phone 2 days ago
Gateshead TV 5 days ago
Newcastle upon Tyne Internet 6 days ago
Newcastle upon Tyne Internet 10 days ago
Newcastle upon Tyne Wi-fi 10 days ago
Newcastle upon Tyne Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • breenster
    breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...

  • Peterross83
    Rosco (@Peterross83) reported from Sunderland, England

    @SkySports Damn!

  • sabzmzm
    ⵣ Salem | ⵙⴰⵍⵎ (@sabzmzm) reported from Walker Gate, England

    Called @SkyHelpTeam about the shit internet, and they basically told me it is what it is

  • Paul14boss
    Paul (@Paul14boss) reported from Newcastle upon Tyne, England

    @LittleHenryD @SkySports Awful news a young lad too

  • breenster
    breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait

  • Doddsy9
    Doddsy (@Doddsy9) reported from Stanley, England

    @SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room

  • pennas17
    carlpennington (@pennas17) reported from Gateshead, England

    @SkySports No shit

  • TemporaryCarpet
    Jason the Furloughed 🇪🇺 (@TemporaryCarpet) reported from Gateshead, England

    A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot

  • breenster
    breenster & 🐶 (@breenster) reported from Wylam, England

    @SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges

  • pennas17
    carlpennington (@pennas17) reported from Gateshead, England

    @SkySports Idiot not even 2m

  • wirehype
    Graeme Gilroy (@wirehype) reported from Newcastle upon Tyne, England

    @SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !

  • sallyopr
    Sally Crossley (@sallyopr) reported from Cleadon, England

    @SkyHelpTeam please can someone help me with my account, when I try online it says I need to call Sky for my request however I don’t fall under the urgent requests category to call so I can’t call. Thank you

  • breenster
    breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say

  • eponymousdrums
    adam featherstone (@eponymousdrums) reported from Lanchester, England

    @LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.

  • CraigJStewart89
    Craig Stewart (@CraigJStewart89) reported from Sunderland, England

    @SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks

  • beadleg01
    gary beadle (@beadleg01) reported from Sunderland, England

    @SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.

  • RaineMichaela
    Michaela Raine (@RaineMichaela) reported from Newburn, England

    What is that awful noise in the background of the Everton v liverpool game. @SkySports

  • TemporaryCarpet
    Jason the Furloughed 🇪🇺 (@TemporaryCarpet) reported from Gateshead, England

    @SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.

  • tracycyprus
    Tracy Maudsley (@tracycyprus) reported from Birtley, England

    @SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)

  • LizH_11
    Liz (@LizH_11) reported from Ryton, England

    @SkyHelpTeam Says no known problems in the area obs is as several people in this area are having same problem

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • willowstamford
    Jessica (@willowstamford) reported

    @SkyHelpTeam Hi. I’ve updated my email address after years of being linked with an old closed account due to having the same email. This has ensured I can now view current bills etc but I’m not able to see my SkyMobile stuff. Please can you help link this to my new email?

  • misslatifoils
    sofia (@misslatifoils) reported

    @SkyHelpTeam Yes, a week and a half after the broadband speed drops. Why so long to fix it!

  • DoctorKopite
    Doctor Kopite (@DoctorKopite) reported

    @AnythingLFC_ @David_Ornstein @SkySports If we fail to get in the CL, surely that makes it even more important we invest…

  • Gabriele_tweets
    gabriele (@Gabriele_tweets) reported

    Hi @SkyHelpTeam I signed up to your mobile double data deal. Your customer service line saying, rudely, that I haven't. I have been on hold for 20 mins. Please can you advise

  • StaffTroy
    Troy Staff (@StaffTroy) reported

    @AnfieldEdition @David_Ornstein @SkySports It shouldn’t ******** wits they bought **** all last year pissis me off so much

  • BelindaJayneKen
    Bella (@BelindaJayneKen) reported

    @SkyHelpTeam Why is Sky so crap.

  • WiseguyHen86
    The Guardian of Forever (@WiseguyHen86) reported

    Sat in a chat for an hour an 30 mins @SkyHelpTeam couldn’t be bothered to waste any more time trying to cancel so I’ll just cancel the direct debits and **** ya money 🖕🏻

  • roadhousesun
    Helen E Ralley (@roadhousesun) reported

    @SkyHelpTeam Any idea why I'm constantly being charged for Ultra HD when I've never requested this? Or why you keep ignoring all my messages regarding this?

  • reddevilste69
    Reddevilste69 (@reddevilste69) reported

    @SkyHelpTeam you robbing theives in this together are we? Try to help us do you? You're as much help as chocolate fire guards and stick peoples deals up by £10, 5 on sky 5 on broadband, don't stick people on deals if you can't keep to the ones you are on, I've decided to 1/2

  • LFCTezza
    tez (@LFCTezza) reported

    @AnfieldEdition @David_Ornstein @SkySports It’s a load of **** from FSG how CL can affect out budget, the main reason we are in the position we are is because of the lack of spending in key areas of the pitch and it’s soo obvious