Sky Outage Report in Chester-le-Street, County Durham, England
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The latest reports from users having issues in Chester-le-Street come from postal codes DH2.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Sky outage reports came from the following cities: South Shields, Gateshead, Newcastle upon Tyne, Chester-le-Street, Sunderland, Consett, Durham, Wallsend, Boldon Colliery, Ryton and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 South Shields |
Internet | |
| Gateshead |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Chester-le-Street |
Internet | |
| Sunderland |
Internet | |
| Sunderland |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Ben Letby
(@0800BEN) reported
from
Newcastle upon Tyne, England
@EmmaB_0811 @SkyHelpTeam I had Sky broadband about 5 years ago and it was the same then. If you have Sky TV, the box goes into eco mode in the early hours which kills the wi fi connection to some devices in the house. If you turn off eco mode in settings on your sky tv box, it might solve the problem 🙏
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Karl Moon
(@NokkonWud) reported
from
Longbenton, England
Just phoned @SkyHelpTeam and, the support (once you finally get through!) as always was very good. But we are always informed of a customer survey that is to be filled in for support given by the advisor. A score of 0-8 is regarded as BAD(!) and only 9-10 is good. (1/2)
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James Gilhespy
(@gilhespy_james) reported
from
Seaham, England
@ian_brown_jnr @SkySports He’s been dreadful never seen him play well. Be lucky to get 15m for him
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Allan Brough
(@AllanBrough) reported
from
Newcastle upon Tyne, England
@cyptoon @spaniels1980 @SkySports He wasn’t spitting at the kid, he was spitting at the car. He was being goaded the idiot behind the wheel who was filming while driving.
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MICHAEL WHITFIELD
(@MICKWHD) reported
from
Longbenton, England
@SkySports Bollocks it’s down to ability. How many white people have failed? Why is always a chip o the shoulder.
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David Gleeson
(@dgleesonhistory) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.
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gemma donohue
(@gemma_donohue16) reported
from
Dunston, England
@SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks
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Karl Moon
(@NokkonWud) reported
from
Longbenton, England
“Sorry, we’re going to have to let you go. Your CSAT score is only 8.21 out of 10 on 5848 customer survey scores received. As a result you’re not entitled to any redundancy. “ The potential skewing of 0-8 = Bad and 9-10 = Good, boggles the mind! This needs changing @SkyHelpTeam
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Ethan Oneil
(@EthanOsafc) reported
from
Durham, England
@SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports
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Slappy
(@slapnuts316) reported
from
Washington, England
@SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.
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Paul Doolan
(@DoolanPd) reported
from
Durham, England
@SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.
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Steve M
(@Steve_Mac112) reported
from
Longbenton, England
@johnpatta I won’t be paying for it, think i’ll also cancel my @SkySports too!! #RipOff
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Lee Mayes
(@Mezzy14) reported
from
Blaydon-on-Tyne, England
Never get bored of watching Premier League Years on @SkySports
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Ian
(@iramshaw) reported
from
Sacriston, England
@primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball
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Paul Noble
(@Nobbysafc) reported
from
Sunderland Bridge, England
@SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?
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TInt My Ride
(@TintmyRideNcl) reported
from
Longbenton, England
@SkyHelpTeam best part of 3hrs and 30 mins spent speaking to and not speaking too (calls getting left on hold) your support teams is just what I want to do on my only day off! Tech support asking for viewing card number in the side of the router #absoluteshambles still not sorted
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Wallace Mather
(@wal78) reported
from
Sunderland Bridge, England
@SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.
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Peter Oliver
(@peteroliver18) reported
from
Washington, England
@SkyHelpTeam Hi the Internet connection is not working in the Washington area
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stacey
(@staceyloweryy2k) reported
from
Longbenton, England
@SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!
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Will
(@wjc_14) reported
from
Sunderland, England
@SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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GunaRatnam☘️ Mayo
(@juriprudence201) reported
@KaufmanRichard 🤭of course. And you are welcome. I don’t have an issue with applauding fine play and players but not necessarily you, but there are serial offenders on Skysports golf who are nothing but sycophantic. We are British and don’t have to ape those US ones👌🏽
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John
(@jjacks44) reported
@SkyHelpTeam sky mobile swap experience has been awful this time. Not return box or address, phoned up. My phone was found to have a faulty touch screen. Then how could I back it up?Phoned up again. Told they would have another look. Then got a bill saying I agreed it. Call again
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AksaCFC
(@JoyAksa) reported
@sferguson1 @SkySportsPL @SkySports Potter deserves no sympathy. Hes got everything he needs to bring this team to victory but he is terrible. Worst manager in chelsea history creating the worst results in our history. He underestimated Southampton way too much
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Bez
(@FPL_Bez) reported
Soccer Saturday needs cancelling or everyone on it needs to be replaced (apart from a Dawson). Terrible shows. @SkySports fix it for next season thanks 👍
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Simon J Warner
(@simonjwarner) reported
Utterly disgusted with @SkyHelpTeam , can’t be trusted , gonna cancel EVERYTHING
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Rebecca Carlick
(@rebecca_mccrann) reported
@SkyHelpTeam disgusting how you convinced me to stay in December after I said price was an issue and now in April you’re putting the cost of my entire package up by £7! Is this how you reward loyalty? #shameful
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kevin collett
(@CollettKevin) reported
@SkyHelpTeam , is there an update on the issue Sky mobile customers have with receiving OTPs? I received a replacement SIM and can now receive calls and texts from other people but OTPs are not working which is a common issue according to the Sky Help Community.
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Eileen Wharton
(@WhartonEileen) reported
@idlewildgirl I cancelled because they were overcharging me for months. They told me I owed them a concellarion fee. They took me to court and now they say I owe £300. I would never use @skytv @SkyUK Awful customer service and robbing bleeps
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Adam Burroughs
(@BDSFLRef) reported
@SkyHelpTeam do Sky not already get enough money from us per month. They want to increase their prices and i cannot leave without an early termination fee. Disgusting! I will never re-join Sky when this contract is over!
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Sammy ♐️
(@sammybardsley) reported
@SkyHelpTeam HELP! I went to increase the volume on the remote & now it keeps turning itself up to top volume, even when I press mute. I have turned the sky glass tv off at the mains & switched on again but it’s still deafening & I can’t watch the telly.