Sky Outage Report in Chester-le-Street, County Durham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 14: Problems at Sky
Sky is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Sky outage reports came from the following cities: Wallsend, North Shields, Sunderland, Blakelaw, Gateshead, Newcastle upon Tyne, Washington, Stanley, South Shields, Durham, Spennymoor, Crook, Peterlee, Boldon Colliery and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend |
TV | |
| North Shields |
TV | |
| Sunderland |
TV | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Never warched anything as staged and rehearsed as #tournamentofhouses @SkyUK #skymax such a disappointment for my kids its all american. Howay Dame Mirren. Your better than this #turnedoff
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Alfresko
(@Alfresko3) reported
from
Langley Park, England
@SkyUK Sky is crap. Same adverts over and over and over zzzzź.
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
Already rang @SkyUK about the internet not connecting and then it being slow. It then worked for an hour 😡. Having to use my phone to watch tv because you can’t use the sky apps as they’re buffering and numerous internet not connecting messages!
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mackem gazza
(@thedoctor_84) reported
from
Sunderland Bridge, England
@SkyHelpTeam am having signal problems. Am wondering if the current heatwave has anything to do with that or any known problems in Sunderland area
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Kel
(@KJS97_) reported
from
Longbenton, England
@SkyUK internet been down since midday yesterday 👍🏼👍🏼👍🏼
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Alexandra Lee
(@xAlexandraLeex) reported
from
Ovingham, England
@SkyUK The fact that it literally is just streaming and no hard drive to actually record things, the cost of the tv package shouldn’t be the same as SkyQ. There should be a reduction in price for what is just a streaming service. I’m pretty disappointed with it tbh
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🏳️🌈 #ImArnieWhoAreYou? 🏳️🌈
(@ScooterRiderFMX) reported
from
Sunderland Bridge, England
@SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?
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LymphomaLad
(@SteveCoyne6) reported
from
Longbenton, England
@SkyHelpTeam could an engineer -hypothetically- move my dish to another wall of my house due to poor signal where it is?
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Pete Hind
(@toonpete85) reported
from
Newburn, England
So @SkyHelpTeam texted me at 6am on Wednesday morning saying that all the problems in my area were fixed.... that was evidently a LIE.
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Norman Dempsey
(@NormanDempsey5) reported
from
South Shields, England
Did any1 else's TV skip/jump our 2nd round #EFLCup draw I heard Accrington take on Newcastle And I'm sure it was a team with R as it skipped and now the screen says tranmere Wtf @NUFC #nufc @SkySports
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Gamer Nights Online
(@GamerBelsh) reported
from
Prudhoe, England
@jnbain @SkyHelpTeam Yes apparently major outage, but not 100% on cause
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JFT97 Jeff Iceton
(@ICEKOP) reported
from
Peterlee, England
Oh #martintyler you ignorant prick. @SkySports sack this idiot immediately!!!
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Paul Jacques
(@pauljacques83) reported
from
Sunderland Bridge, England
The update to the @SkySports app is ****
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Pete Hind
(@toonpete85) reported
from
Newburn, England
I'll keep asking until you bother to reply @SkyHelpTeam... I'm trying to work here but having precisely no success thanks to my terrible WiFi.
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Newburn, England
@SkySports FIFA telling us that the ‘young generation’ who’ve never been asked or polled want a World Cup more often.. This is down to money for the top flight & nothing more! #corruption
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Michael Lane
(@MichaelLane15) reported
from
Seaham, England
@theawayfans Got to wait until tomorrow thanks to #skysports stupid KO time as well!
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David Peel
(@David_Peel) reported
from
South Shields, England
@SkySports Piss poor
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Pete Hind
(@toonpete85) reported
from
Newburn, England
@SkyHelpTeam Also what about the landline issue? Do I need to call in about that as well? From the landline that hasn't been working for knocking on three weeks?
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
@SkyHelpTeam Yes I did all of that and today it’s the same issue. So slow and saying technical issues now. My skyq mini box hasn’t worked for three weeks and won’t connect either. The advisor said it was a fast connection but the messages on screen and buffering tell a different story.
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Kevin Bee
(@KevBee83) reported
from
Sunderland, England
@SkyHelpTeam is there any issues with skymobile in sunderland area?? My service past 2/3 has been rubbish??
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Griff
(@yoyogriffinho) reported
@SkyHelpTeam I've had no internet all day. Ive tried your help page but the tests won't work. The internet light is orange/red. The others are green. I'm in CH61. Im supposed to be working from home
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Ryallzey
(@ryallzey82) reported
@SkySports **** sake 🤦🏻🤦🏻🤦🏻🤦🏻🤦🏻 I think it's more in celebration than trying to be offensive to anybody. World is absolutely ******!
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gary widdop
(@garywidd) reported
@SkySports You really can't make this **** up. Go to any middle eastern country and these are sold alongside plastic camels and palm trees. Get a grip ffs.
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Claire Howard
(@SweetimpressJA) reported
@SkyHelpTeam I’ve already made a complaint that’s the problem. You have failed to repair the fault by the date promised, and unhappy with how long it is taking. Which ADR scheme are you a member of. I’m banging my head against a wall trying to get a resolution date.
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Carl
(@TheRealKawba) reported
@SkyHelpTeam I’m looking at sky glass with sky glass pucks but have a question. The wifi near my second tv is on a segregated network with dedicated bandwidth from where my tv main glass would be. Do they need to be on the same network or does the puck just need internet?
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Joey Hinchliff
(@joeyhinch7) reported
@SkyUK I was promised a c/back today at 2pm to sort my TV and broadband service out for my impending house move. I had already sorted once but somehow u have cancelled it!? Then spent another 30mins on phone to u yesterday with promises it will be sorted & c/bk! Still nothing!?😡
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rachel howard
(@rachellhoward23) reported
@SkyHelpTeam appalled at the catalogue of mistakes Sky managed to make placing my sky glass order and even though they admit fault with every one I am now stuck with the wrong colour tv unless I want to cancel my order, lose my delivery slot and start from scratch.
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David Holford
(@dwholford) reported
@skytv have really messed up their #skyglass launch this week. Leaked URL allows anyone to order. Some pop up stores are selling to anyone that shows up. Pioritising higher tier customers has failed. Worst thing, telesales and @SkyHelpTeam have completely different advice.
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Alexis Gaughan
(@lexilegs27) reported
@SkyHelpTeam absolutely appalled at sky customer services. Spoke to team back in early Sept to reconnect after 3 after leaving them and now been messed about telling me they can't my address reconnected! Left me a 72 year old with no phone line or broadband! Shambles
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Alexis Gaughan
(@lexilegs27) reported
@SkyUK It would be convenient if you could help your 72 year old customers by connecting their phone line and broadband instead of messing them about for a month!