Sky

Sky Outage Report in Chester-le-Street, County Durham, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Chester-le-Street come from postal codes DH2.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Chester-le-Street, County Durham, England 01/28/2026 17:15

January 28: Problems at Sky

Sky is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Sky outage reports came from the following cities: Washington, Wallsend, Stanley, South Shields, Sunderland, Durham, Newcastle upon Tyne, Spennymoor, North Shields, Gateshead, Crook, Peterlee, Boldon Colliery, Chester-le-Street and Seaham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWashington TV
United KingdomWallsend TV
United KingdomStanley Wi-fi
United KingdomSouth Shields TV
United KingdomSunderland TV
United KingdomDurham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • Stevenkidd87 Steve Kidd (@Stevenkidd87) reported from Sunderland, England

    @CanceloCuIture @SkySports My bad, I can’t see properly through these rose tinted glasses.

  • MurthaOfficial Stephen ‘Murf’ Murtha 🍥 #GolfMates (@MurthaOfficial) reported from Newcastle upon Tyne, England

    @SkyUK is there a mobile coverage problem in Newcastle?

  • naps154 Paul Naples-Hails (@naps154) reported from Wallsend, England

    @SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬

  • jaklyn_common Jaklyn common (@jaklyn_common) reported from Sunderland Bridge, England

    @SkyHelpTeam where has my internet gone SR6 Sunderland - help

  • linda666wharton Linda Wharton (@linda666wharton) reported from Ouston, England

    @SkyHelpTeam are you aware of any internet problems in DH8 please. Last 2 days have been a problem

  • LizH_11 Liz (@LizH_11) reported from Ryton, England

    @SkyHelpTeam Have reset hub still no 4th green light several people in area having same problem

  • Dankendal93 Dan Kendal (@Dankendal93) reported from Sunderland Bridge, England

    @SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah

  • WinshipRichard Richie Winship (@WinshipRichard) reported from Gateshead, England

    This lot on sky givi g it large about cabbage heed ffs He's a good bloke, He's on 1000 games, Let him have his 1000 games, He's had no money. **** off @SkySports he's got us 2nd bottom you fools. #bruceout #NUFC

  • pearceswan David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam Do you know I freely feel quite annoyed I’ve been a sky customer for over 23 years, I have a sky HD plus box, I’m sure my subscriptions got to where you are now, you’re giving away loads of stuff for sky Q customers i.e. discovery plus what do we get your loyal cust.

  • toonpete85 Pete Hind (@toonpete85) reported from Newburn, England

    @swanzmatt @SkyHelpTeam Jesus mate 😑 my landline has been down for about a week as well. My broadband keeps coming back then dropping again after a couple of minutes

  • cardguard68 steve wills (@cardguard68) reported from Chester-le-Street, England

    @SkySports will someone please tell me what ******** does Chris Jordan bring to the England T20 team he is absolutely ******* useless

  • aliciagraceee Alicia Clayton (@aliciagraceee) reported from Newburn, England

    @SkyUK my Netflix isn’t working due to the internet. Please help

  • naps154 Paul Naples-Hails (@naps154) reported from Wallsend, England

    @SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service

  • farrenciaran Ciarán (@farrenciaran) reported from Whickham, England

    Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.

  • sessionar08 lee smith (@sessionar08) reported from South Shields, England

    @SkySports If it was a Liverpool player doing that challenge the stupid two faced **** would say it a missed challenge... Never even touched the wolves player. Any how **** off united won a game they should of lost hahaha get ******

  • WinshipRichard Richie Winship (@WinshipRichard) reported from Gateshead, England

    @SkySports stop this 🤮🤮🤮 He's statistically the worst manager in Premier league history

  • EthanOsafc Ethan O’Neil (@EthanOsafc) reported from Durham, England

    @SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY

  • headcoverlova Paul Frampton (@headcoverlova) reported from Bearpark, England

    @SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.

  • davePnixon91 Northen Dave (@davePnixon91) reported from Consett, England

    @VerityHarper0x0 @SkySports Sure. I'd normally just say good day But you can go **** yourself tbh 👍 and ill block you which I don't do to many but your just out to entaginise by the looks...

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Hell3350 Iron 20 (@Hell3350) reported

    @SkyHelpTeam I don't Know how you dare raise the prices or expect us to pay more when yet again I'm sat here with no Internet and have had to book an engineer yet again to come and fix something I haven't even touched because 20+ times a day your connection drops this is Disgraceful

  • nathanthecavem1 nathanthecaveman (@nathanthecavem1) reported

    @SkyHelpTeam Sky go. App on my laptop is garbage. Nothing works on it. Phone doesn’t work either can’t even sign in

  • inetteksteven Steven O'Neill (@inetteksteven) reported

    @SkyHelpTeam The steps there cannot get to the bottom@of the problem! The issue isn’t in the house it’s external - there is an issue in the area (seems to be an Openreach issue as not just Sky affected in the area but it’s been down for quite some time). The service site doesn’t help either

  • JamespgLFC 𝕵𝖆𝖒𝖊𝖘 (@JamespgLFC) reported

    @SkyHelpTeam The problem is on your end, like I said. Maybe try and fix it.

  • Pjt19651 Pjt1965 (@Pjt19651) reported

    @Rimsey_ @SkySports It normally doesn't matter to me as I'm never more than a week from being banned...

  • HayleyWhite36 Hunnybun's Bracelets (@HayleyWhite36) reported

    @SkyHelpTeam But it’s my sky WiFi that’s causing the issue, I turn my WiFi off & the app ‘behaves’ (no message saying weak signal with WiFi off)

  • GargantuanCunt Osc (@GargantuanCunt) reported

    @SkyHelpTeam Hi I appear to be having problems with programming?

  • jrewillis John Willis (@jrewillis) reported

    @louadams1 @SkyHelpTeam @OpenreachHelp Nothing in DY1 here... must be something fairly major to have been down this long.... maybe wind damage or fire? Would be good if they could actually tell us what the issue is instead of just saying “check the status”

  • GOATEDFERNANDES Bruno Fernandes = 🐐 (@GOATEDFERNANDES) reported

    @officialhirtsch @SkySportsPL @SkySports feels bad even Arsenal are catching up to you guys haha

  • AndrewCl4yton Andrew Clayton (@AndrewCl4yton) reported

    @SkyHelpTeam Spoke to them for an hour, they checked my IP address and account which they said was fine and that the issue would probably clear up. They could see nothing wrong