Sky

Sky Outage Report in Chester-le-Street, County Durham, England

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The latest reports from users having issues in Chester-le-Street come from postal codes DH2.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Chester-le-Street, County Durham, England 12/20/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Sky outage reports came from the following cities: Sunderland, Newcastle upon Tyne, North Shields, Gateshead, Wallsend, South Shields, Chester-le-Street, Consett, Durham, Boldon Colliery and Ryton.

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City Problem Type Report Time
United KingdomSunderland TV
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNorth Shields Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • wardy22589 jonny ward (@wardy22589) reported from Longbenton, England

    Hi @SkySports will you be refunding some of my sky subscription as you are not providing a full service at the moment during the #NUFC game

  • VictoriaBarry82 Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    Had fantastic service from @SkyUK #engineer this morning but I’ve been on 2 days #texting @SkyHelpTeam to sort a different problem & still haven’t getting anywhere 😩😩

  • Patrick_Rice Patrick Rice FCMI (@Patrick_Rice) reported from Ryton, England

    @SkySports - when will you be fixing/adding your Calendar Subscription service for the new season. As of today it's not working, despite saying they are now live to subscribe to. And thanks for this service too - it's dead handy!

  • ParalegalPaula Paula Normington (@ParalegalPaula) reported from Newcastle upon Tyne, England

    Absolutely crap service from @SkyHelpTeam - kicked me out of my email account and now I have to sit on hold for at least 30 minutes

  • dancingbear76 Bryn Hylton (@dancingbear76) reported from Croxdale, England

    @1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports This is one of the worst games of football I’ve ever watched. Newcastle certs to be relegated

  • greenacre11 Adam Greenacre (@greenacre11) reported from Wallsend, England

    @SkyUK @SkyHelpTeam why is my sound dropping out when watching live tv (currently love island) it goes alright for a few weeks and then back to dropping out.. send #help

  • VictoriaBarry82 Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    I’ve had the worst customer service from @SkyUK since I first became a customer in 2007, it’s a shame to see another big organisation going down the pan!! #noloyality #nothingresolved #secondskyvisitintwodays

  • NuttyRichie Richard Payne (@NuttyRichie) reported from South Shields, England

    @MrChrisWynn @Simon21ne @virginmedia @nowtvhelp @SkyHelpTeam I managed one week before cancelling! Sky says I have so many devices that it’s slowing the hub down, in 2019 that’s piss poor

  • VictoriaBarry82 Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    @SkyHelpTeam can I have the email address for a complaint please

  • charltonboro harry charlton (@charltonboro) reported from Gateshead, England

    @SkySports derby didn't win the game, leeds through it away, there goalkeeper was a joke. leedsvgiftedv derby 2 goals, derby were not good,leeds were bad, manager should resign.

  • ryankerr10 Ryan Kerr (@ryankerr10) reported from Newcastle upon Tyne, England

    @SkySports watching the nations league but unbearable with audio sync issues. Please sort it out

  • thenight_worker #PiST #CGG #POTW 🌈 #SAFC (@thenight_worker) reported from Sunderland Bridge, England

    Oh no... @SkyUK has gone down #ThunderStorms now happening over #Sunderland

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @SkyHelpTeam There’s been no update on the my service page since 7pm yesterday.

  • dereknichols1 des (@dereknichols1) reported from Wheatley Hill, England

    @SkySports can someone tell this idiot commentating on the @Boro match what time it is.. he’s calling for added time at 75 mins ffs😂

  • MatthewCurryx Matthew Curry (@MatthewCurryx) reported from Newcastle upon Tyne, England

    @SkyUK wanna help me, cool

  • dancingbear76 Bryn Hylton (@dancingbear76) reported from Croxdale, England

    @1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports That. Was. Awful.

  • davidddd_2 david (@davidddd_2) reported from High Spen, England

    Been reading Twitter today about Bruce signing, the team & then the 4-0 thrashing. So before watching the highlights on skysports snapchat a was excpecting the worst. But Jesus ******* Christ man, can’t put into words how bad that was and it only went on for 30 seconds #NUFC

  • NuttyRichie Richard Payne (@NuttyRichie) reported from South Shields, England

    @skyhelpteam @nowtvhelp Your 1471 service is terrible! I’d rather the date first like Monday 2nd January at 7:15pm rather than telnumber:year:month:day:time and the voice is so slow

  • JNixy13 Jonny (@JNixy13) reported from South Shields, England

    Re-watching #GoT on Sky box sets and the ******* have taken it off! Only got box sets to watch it again to get my fix now its finished. **** move @SkyUK **** move! 🤬

  • LiamDson L i a m (@LiamDson) reported from Newcastle upon Tyne, England

    @_GJesus9 @mymatehaydn @SkySportsPL @SkySports Have a day off Lacelles arm brushed Kane and he fell over like a bag of shit , about time VAR came in stop shit like that going against teams.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • NigelBaxendale Nigel Baxendale (@NigelBaxendale) reported

    @SkyHelpTeam But, only if I can recall the login details or still have the debit card used… apparently.

  • GrantMauluka Grant Mauluka (@GrantMauluka) reported

    @SkyHelpTeam my broadbands been down for over half hour now. The internet light is off on the router. Tried your steps online but hasn’t fixed it. Paying extra for the broadband guarantee as well

  • Percypiggot Mick Dundee (@Percypiggot) reported

    @Moo4free @benward4352 @SkySports Monumental cry baby. His problem is. He was shite at cricket.

  • Amy_Laura987 Amy (@Amy_Laura987) reported

    @SkyHelpTeam I am trying to extend my satellite cable to be able to move my tv across the room, I have attached it correctly but cannot seem to get any signal at all the other side of the room. Is someone able to help please?

  • EdRolison Ed Rolison (@EdRolison) reported

    @SkyHelpTeam Is there a way to book an engineer visit without getting someone trying to upsell me on new stuff whilst faffing around on the phone for ages? I know why it's not working - there was a tornado.

  • AwTroon Porridge Drawers 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@AwTroon) reported

    @katiec1314 @SkyHelpTeam O have absolutely no idea who there are so yrs, I have believe there is fraud I'm my account. Bank is over a 30 minute wait that's @BankofScotland and being tied to the house today is no mean feat at getting help.

  • LingeSean Sean Linge (@LingeSean) reported

    @SkyHelpTeam Can't do now at work, will do at home, plus there are members of family having to work, slow speeds if any

  • dalejohnson1994 Ðαℓε (@dalejohnson1994) reported

    @SkyUK are so bad at communicating 🙄

  • shizanderson10 shirley anderson (@shizanderson10) reported

    @SkyHelpTeam I seem to have been overcharged this month and future bills are showing the same amount. I’ve over a year left on my contract so not sure why my bill is now considerably more. Can someone help please?

  • gary_fletcher83 Gary Fletcher (@gary_fletcher83) reported

    @SkyHelpTeam I have an open reach engineer booked for tomorrow due to what was thought to be a broadband issue, however the internet has come back on. Do I need to cancel the engineer? If so will I be charged. Thanks