Sky Outage Report in Chester-le-Street, County Durham, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
TV (15%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
Phone (3%)
-
E-mail (3%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Wallsend, Consett, Sunderland, North Shields, South Shields, Chester-le-Street and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
TV | |
| Gateshead |
TV | |
| Wallsend |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
-
carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports No shit
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
-
Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
-
Graeme Gilroy
(@wirehype) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !
-
Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
-
carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
-
gary beadle
(@beadleg01) reported
from
Sunderland, England
@SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.
-
Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
-
Liz
(@LizH_11) reported
from
Ryton, England
@SkyHelpTeam Says no known problems in the area obs is as several people in this area are having same problem
-
Paul
(@Paul14boss) reported
from
Newcastle upon Tyne, England
@LittleHenryD @SkySports Awful news a young lad too
-
Rosco
(@Peterross83) reported
from
Sunderland, England
@SkySports Damn!
-
Sally Crossley
(@sallyopr) reported
from
Cleadon, England
@SkyHelpTeam please can someone help me with my account, when I try online it says I need to call Sky for my request however I don’t fall under the urgent requests category to call so I can’t call. Thank you
-
Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
-
Craig Stewart
(@CraigJStewart89) reported
from
Sunderland, England
@SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
-
Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
-
adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
classicsoccershirt.com🛒
(@clasocs_cs) reported
@SkySports no one cancel him ? hmmm
-
Hannah Victoria
(@HannahV_20) reported
Why does nothing work! @instagram hasn't worked since the update 2 days ago, @SkyUK internet is slow and drops connection & @Twitter doesn't load photos on my feed... I need a coffee
-
Quantum Art
(@QuantumArt1) reported
@SkySportsNews @SkySports he was cheated out of F1 championship ether u follow the rules or u don't in this case they never followed the rules. call cars should have past not just some
-
Carmen Anne Brown
(@CarmenAnneBrow1) reported
@SkyHelpTeam @Sebinho9 Sky TV not working in Kettering my mum is without service NN155LQ!
-
James Goodison
(@JamesGoodison1) reported
@SkyHelpTeam can you help me to sign up to sky go extra please? The website is impossible.
-
Bentson87
(@Bentson87) reported
@RobiR1972 @SkyHelpTeam 9 days myself now too mate. At least you’ll get £116 quid knocked off further bills. Just so you know also. 30 days without and you can terminate your contract at no cost. And be entitled to the money owed.
-
Matt Dunn
(@dunny106) reported
@SkyUK the worse customer service I have ever experienced! Lies & promised calls back that never happened! #avoid
-
K Mor
(@legend1872) reported
@SkyHelpTeam Why is it so hard to downgrade or cancel? Been in a webchat queue for 90 mins last night before you closed which has continued into another 90 mins so far today. Why can't I self serve and do this via MySky? I can upgrade on it.
-
Kev Wheeldon
(@StokieBacon) reported
@SkyHelpTeam refused sky glass order but you’re refusing to help in cancelling the order. 5 contacts I’ve made.
-
Michael Harkin
(@Michael93139770) reported
@SkyHelpTeam mysky still down this is completly unacceptable.answers please