Sky

Sky Outage Report in Chester-le-Street, County Durham, England

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The latest reports from users having issues in Chester-le-Street come from postal codes DH2.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Chester-le-Street, County Durham, England 12/13/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Gateshead, South Shields, Chester-le-Street, Sunderland, Consett, Durham, Boldon Colliery and Ryton.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne TV
United KingdomWallsend TV
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.

  • john_rharper John Harper (@john_rharper) reported from Dunston, England

    Absolute joke of a system this! Clear and obvious! Get rid of this farcical VAR... or those making these awful decisions! Get rid!!! Not the first time Stuart Attwell has made an absolute shocker of a decision! Useless! #skysports #fa #ARSLEE

  • gre3ny6 John Green Jr (@gre3ny6) reported from Washington, England

    @SkyHelpTeam why can’t I forward spam text messages to 7726 like you can with every other network ?

  • Monsieur_Ginger Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam Nothing more to add? Just as useless as your call centre! Below par service despite collecting 100s each month for years - wonderful.

  • Keeeeegurrnnnnn KK (@Keeeeegurrnnnnn) reported from Newcastle upon Tyne, England

    @SkySports @SkySportPrem The commentary is kkkin terrible. #BHANEW

  • john_rharper John Harper (@john_rharper) reported from Dunston, England

    There’s a clear whistle before Brighton score from the free kick. There is no reason to chalk off the goal. Hang your head in shame Lee Mason! Hang your head in shame! Appalling decision #WBABHA #skysports #premierleague

  • Monsieur_Ginger Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam You have once again failed to support or help me! .

  • a_scotty1892 Andrew (@a_scotty1892) reported from Annfield Plain, England

    Abysmal service from @SkyHelpTeam 6weeks from signing up still no broad band over 15hrs spent on phone, 6days wasted waiting for openreach engineer not to turn up. Waited over a week for sky to call me to progress bridge case and still nothing... #sky #skybroadband

  • philwalton2 philsy (@philwalton2) reported from Gateshead, England

    @SkySports He's seen enough, getting beat at home to Leeds!!! God help us!! #BRUCEOUTNOW

  • PaulWiywill Paul Wilson (@PaulWiywill) reported from Walker Gate, England

    @sir_craigdevine @SkySports I think he should bugger off and retire. Mitro should have been booked for a big tough lad he went down for nowt.

  • beatts_70safc Steve Beattie (@beatts_70safc) reported from Little Lumley, England

    @77jonnytabs @SkySports They are playing better under Johnson, but as I said awful league

  • Monsieur_Ginger Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam So you asked me to PM you and you just advise calling the customer service number again? Take a bow sky, you have failed to support for a 5th time!

  • HarrietWalshaw Harriet Walshaw (@HarrietWalshaw) reported from Sunderland Bridge, England

    @SkyHelpTeam we’re getting no satellite signal is this unique to us or a wider problem. Trying to phone but on hold for 20mins and counting.

  • CompaneroDave David (@CompaneroDave) reported from Wallsend, England

    @SkyHelpTeam hi - would like some help downgrading package as need to try and cut some costs. I'm not good on the phone though so was wondering about other communication options?

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.

  • smudga27 Ian Smith (@smudga27) reported from Newburn, England

    @skytv @SkyHelpTeam Can you explain the constant issues with the “guaranteed” WiFi service performance you promise me? Ability to support multiple devices ❌ stability of service ❌speeds ❌#skybroadband #skyvip

  • jaydug Jamie Douglas (@jaydug) reported from Wallsend, England

    Loving the coverage from @SkySports but have to say I think that was there worst production so far. Highlights just getting thrown in wherever and cameras not even catching the whole of the game . #thebbl

  • lcdB0Xing Chris (@lcdB0Xing) reported from Gateshead, England

    Some softcock just been on skysports saying liverpool should go easy on villa’s youngsters. Give over with that crap

  • EnterpriseMeryl Meryl Levington (@EnterpriseMeryl) reported from Durham, England

    @SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?

  • Monsieur_Ginger Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam Nope. I had to hang up.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Stephen_Massey_ Stephen Massey (@Stephen_Massey_) reported

    @SkyHelpTeam Why is it still down? Was only meant to be down 6 hrs, it's been almost 14 hrs now

  • nghtcorequeen allie~ (@nghtcorequeen) reported

    @SkyHelpTeam fix ur wifi this is embarrassing

  • kenteba Stuart Kent© (@kenteba) reported

    @SkyHelpTeam It’s says there is an outage is my area

  • BilliejoPriest1 Billiejo Priestley (@BilliejoPriest1) reported

    @SkyUK Internet has gone off, half an hour later after multiple online help rubbish, it says I need to book an engineer. But if I want it fixed quickly it's £15! My box is working, it lets me connect but theres no internet! I shouldn't have to pay to get it fixed quickly!

  • amycatherineq amy (@amycatherineq) reported

    @SkyHelpTeam I have used subtitles for years. I know how to set them up. They are always set to on and are not working. I cannot watch any live tv.

  • amycatherineq amy (@amycatherineq) reported

    @SkyHelpTeam Hi. BBC itv and channels 4&5 seem to always have an issue. Currently watch bbc 1 with no subtitles when there should be?

  • amylouise0295 Amy Louise (@amylouise0295) reported

    @SkyHelpTeam @skytv is someone able to help me cancel sky cinema please

  • Nacelle1701 Helen (@Nacelle1701) reported

    @SkyHelpTeam How are you are going to help exactly? If by help you mean give me instructions on how to turn off the parental controls they are all off. I even reset them and turned them all off again. And from sky's forums I'm not the only one complaining about this!

  • nickstreetphoto nickstreetphoto (@nickstreetphoto) reported

    @SkyHelpTeam fibre broadband been down now 4 days due to outage in east London. Any idea when this is likely to be fixed? Called customer services on Wednesday and told should be working by Thursday

  • CliveRoper Clive Roper (@CliveRoper) reported

    @SkyHelpTeam Sky Stream remote faulty, reported 8.30 Tuesday morning. Told should get replacement next day. Still nothing. 1.5 hrs on phone yesterday, no help, says now 5 working days. Why? New customer gets it within 24 hours. No tv. No real apology and no help at all. Shocking.