Sky Outage Report in Chester-le-Street, County Durham, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Wallsend, North Shields, Sunderland, Blakelaw, Washington, Stanley, South Shields, Durham, Spennymoor, Crook, Peterlee, Boldon Colliery and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Noy Namo Jr.
(@NoynamoJr) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam internet has been down for about 45 mins now. Rebooted the router and ensured all the connections are fine. Wondering if there’s a connection issue?
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Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?
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Cat Walker
(@Cat_Walker1983) reported
from
Peterlee, England
@SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@SkySportsPL @SkySports Both commentators are taking the p+ss, clearly got the ball, no studs, never a penalty…
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Rob
(@RobiR1972) reported
from
Walker Gate, England
@SkyHelpTeam are their problems in the Newcastle upon Tyne area today, no telly, no broadband
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stephen trotter
(@stephen26273) reported
from
Washington, England
Why do @SkySports always get boring **** has-been footballers in the studio? That villa player who always sticks up for bruce , forgot his name , so irrelevant #nufc @NUFC
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Chris Parkin
(@Chris_p18) reported
from
Gateshead, England
@TristynClark4 @SkySports Thankfully, we'll never have to find out... thanks to top clubs not wanting to waste time and money on past it dinosaurs
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CycleTourLeader
(@cycletourleader) reported
from
Witton Gilbert, England
@SkySports Total disrespect for #NHS & other #frontlineworkers coming out with a stupid excuse like that. #Footballers don’t know what running on empty really is.
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@SkySportsPL @SkySports Alan smith 1 of the worst pundits awful
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David McMillan
(@dasmcmillan) reported
from
Prudhoe, England
@SkySports It was a Pen VAR officials totally inept supposed to be there to help the Ref
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MARK GLEAVE
(@MARKGLEAVE8892) reported
from
Sunderland Bridge, England
@SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment
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Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?
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Alan T
(@MrTeaPot1986) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam All good this end, hope it’s all well at yours and that’s not a problem. Just thought I’d let you know incase it wasn’t flagged up anywhere. Take care
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Mike Charlston
(@mikecharlston) reported
from
Witton-le-Wear, England
@SkyHelpTeam Thanks. I thought as much & did hang up as I had a meeting to log onto anyway. Is there any way to block such calls?
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David McMillan
(@dasmcmillan) reported
from
Prudhoe, England
@SkySportsPL @SkySports As usual incompetent officials really bad it's frightening the level this has come to how Low do we have to go to stop it .
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M Oxley
(@MOxley95730032) reported
from
Shiney Row, England
@SkySports Neebody gives a ****!
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Mike Charlston
(@mikecharlston) reported
from
Witton-le-Wear, England
@SkyHelpTeam That it would still be affected by the trees. Currently the line of sight in its current location hits the very centre / bulk of the tree. The location I suggested I think at worst would clip some lower branches. I think if mounted low enough it would not hit the tree at all.
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Mike Charlston
(@mikecharlston) reported
from
Witton-le-Wear, England
@SkyHelpTeam We’ve had a call today claiming to be needing to check our broadband for issues we’ve had and they had permission from sky head office. The callers English was very poor & the background was noisy. Does this sound like something which is real or a scam?
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Rob
(@RobiR1972) reported
from
Walker Gate, England
@SkyHelpTeam problems connecting my Qbox when I have my Amazon echos on, have reset the connections but saying I may need a sky booster, but when echos are off the box connects, it’s starting to annoy me now, it’s been happening for a few days on and off now
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Rob
(@RobiR1972) reported
from
Walker Gate, England
@SkyHelpTeam is their a internet problem in Newcastle upon Tyne, mines not on today again
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Godden
(@J13xJG) reported
@SkyHelpTeam You need to sort your broadband out, just came over from BT and you’re 100x ******* worse. I can’t even connect to my PlayStation because of how bad your servers are! Haven’t even had sky broadband for 2 days and you’re already terrible. Big mistake swapping over.
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Chip
(@JPKE78) reported
@DPWorldTour @SkySports Zane Scotland needs to go first- nice lad but not cut out for TV
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Bacchus
(@Bacchus_Baracus) reported
@SkyHelpTeam Yes test connection says there is an issue, but then service status shows no issues. There's no way to get any actual update on if / when it might be fixed. Seems like the only option is to sit tight and hope for the best which is infuriating and really poor service.
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Paolo (smartparty)
(@205gtiforsale) reported
@SkyHelpTeam I already know that I am part of a known outage along with 1000s of others across the area. I wanted to know what the details of the outage were and a rough idea of when this will be resolved. Hence my reply to you initially.
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Chris tiernan
(@Chris_hudd_5987) reported
@SkyHelpTeam Hi just wondering if you have a number or email i could contact you on?. I’m interested in paying monthly for an ipad but i’m not a registered customer. Thanks
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Dean Lamb?
(@toasty83) reported
I'm still waiting to cancel @SkyUK subscription TV, - Subscription TV is not the same as it once was, And if anything I'm stuck on itv most of the time. #ThisMorning However chance are by cancellation of that my fibre broadband they'll probably whack right up!
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Chris
(@Crispian21) reported
@SkyHelpTeam Hey sky team. Just wanted to see if I can alert you to some issues. The are of cilfynydd located in cf37 has a lot of people without Internet right now. All talking on the Facebook page. At least 20 homes still with no broadband/fibre. Likely more with elderly
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Sarah Vine
(@WestminsterWAG) reported
Well this is interesting. I wrote two Tweets about @SkyUK and their terrible service - and for some reason they never posted. 🤔
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Bacchus
(@Bacchus_Baracus) reported
Hi @SkyHelpTeam, is there any way of contacting a human being to find out the current status of yet another broadband outage in the area?
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Geraint Roberts
(@Gezzyroberts) reported
from
Panteg, Wales
@SkyHelpTeam hi, I'm looking for a customer service number, could you please send me one. Thanks