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Sky Outage Report in Chester-le-Street, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Chester-le-Street, County Durham, England 03/23/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, South Shields, Gateshead, Durham, Sunderland, Wallsend, North Shields, Blakelaw, Washington and Stanley.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • pennas17 carlpennington (@pennas17) reported from Gateshead, England

    @SkySports No shit

  • TemporaryCarpet Jason the Furloughed 🇪🇺 (@TemporaryCarpet) reported from Gateshead, England

    @SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.

  • RaineMichaela Michaela Raine (@RaineMichaela) reported from Newburn, England

    What is that awful noise in the background of the Everton v liverpool game. @SkySports

  • daz26172 Darren Short (@daz26172) reported from Sunderland, England

    @SkySports Against all of the money they have made & the whole picture of the situation everyone is in...... they need to get a grip on reality this type of media is what feeds the negativity in the world of football. Never mind what you might loose be grateful for what you have

  • pennas17 carlpennington (@pennas17) reported from Gateshead, England

    @SkySports Idiot not even 2m

  • eponymousdrums adam featherstone (@eponymousdrums) reported from Lanchester, England

    @LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.

  • tracycyprus Tracy Maudsley (@tracycyprus) reported from Birtley, England

    @SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)

  • LizH_11 Liz (@LizH_11) reported from Ryton, England

    @SkyHelpTeam Says no known problems in the area obs is as several people in this area are having same problem

  • sallyopr Sally Crossley (@sallyopr) reported from Cleadon, England

    @SkyHelpTeam please can someone help me with my account, when I try online it says I need to call Sky for my request however I don’t fall under the urgent requests category to call so I can’t call. Thank you

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait

  • kjmathews30 🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂 (@kjmathews30) reported from Prudhoe, England

    @SkyHelpTeam @OpenreachHelp my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP

  • beadleg01 gary beadle (@beadleg01) reported from Sunderland, England

    @SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.

  • wirehype Graeme Gilroy (@wirehype) reported from Newcastle upon Tyne, England

    @SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say

  • CraigJStewart89 Craig Stewart (@CraigJStewart89) reported from Sunderland, England

    @SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks

  • Paul14boss Paul (@Paul14boss) reported from Newcastle upon Tyne, England

    @LittleHenryD @SkySports Awful news a young lad too

  • TemporaryCarpet Jason the Furloughed 🇪🇺 (@TemporaryCarpet) reported from Gateshead, England

    A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot

  • sabzmzm ⵣ Salem | ⵙⴰⵍⵎ (@sabzmzm) reported from Walker Gate, England

    Called @SkyHelpTeam about the shit internet, and they basically told me it is what it is

  • Peterross83 Rosco (@Peterross83) reported from Sunderland, England

    @SkySports Damn!

  • kjmathews30 🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂 (@kjmathews30) reported from Prudhoe, England

    @SkyHelpTeam my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • 2021CL2 Champions of Europe ⭐⭐ (@2021CL2) reported

    @StiltskinRumper @SkySports Reality check? We know we never win but will never stop singing it's coming home 👍

  • Daviecalla D.M.C (@Daviecalla) reported

    @SkyHelpTeam @1MrLondon What is going on with Sky broadband lately? Never had any issue and I've been with sky for about 8 years, now all of a sudden in the past week there has been a problem every other day? #skybroadband

  • danpotter31 Dan Potter #DPHappyHour (@danpotter31) reported

    @SkyUK @skytv Your broadband availability checker has been down for 24 hours.

  • 66zimbo Neil Scott (@66zimbo) reported

    @SkyHelpTeam @becky170394 It's nothing to do with individual lines or connectivity. Sky broadband has been down since last night, as many other people have told you. It's now showing as 'No known issues in your area' though I've received an email from Sky to say there are issues. Need to know repair times

  • AliSam71 Alison Samuels (@AliSam71) reported

    @SkyHelpTeam is there a broadband issue around ch4?

  • langfield77 LangSolo (@langfield77) reported

    @SkyHelpTeam That also says there is no issue in our area but I can assure you there is!!!! I just need a timescale!!!!!

  • Cadders68 Catherine Miles (@Cadders68) reported

    @SkyHelpTeam Status page is now showing no issues in my area (Wimbledon) even though broadband is still totally out. This is causing a major problem for my work - can you tweet an update on expected fix time as clearly the status page isn’t working either?

  • kellyokid Steve Kelly (@kellyokid) reported

    @SkySports I like you fury but please stop chatting ****!!!

  • Trish78771781 Trish (@Trish78771781) reported

    @SkyHelpTeam - Please can you advise who I email to make a complaint about mis-selling. I'd like to make a SAR Under sect7 of DPA1998. The last agent I was talking to via phone told me I could not make a complaint because my 77yr old nan had agreed verbally to a contract.

  • janesadler73 Jane Sadler (@janesadler73) reported

    @SkyHelpTeam Yes. It would appear that there is a major issue across the whole area!