Sky Outage Report in Chester-le-Street, County Durham, England
Why is my Sky service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Chester-le-Street come from postal codes DH2 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Chester-le-Street, England
The most recent Sky outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Chester-le-Street, Sunderland, South Shields, Durham, Wallsend, North Shields, and Blakelaw.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
TV | 22 hours ago |
|
Newcastle upon Tyne
|
Internet | 2 days ago |
|
Newcastle upon Tyne
|
Internet | 6 days ago |
|
Newcastle upon Tyne
|
Wi-fi | 6 days ago |
|
Newcastle upon Tyne
|
Internet | 6 days ago |
|
Chester-le-Street
|
TV | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
-
Chanise'shirley' (@chazza_TW) reported from Chopwell, England@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
-
Will Grigg scored yet? (@the_fatman61) reported from Washington, England@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
-
breenster & 🐶 (@breenster) reported from Wylam, England@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
-
-
Tracy Maudsley (@tracycyprus) reported from Birtley, England@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
-
breenster & 🐶 (@breenster) reported from Wylam, England@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
-
adam featherstone (@eponymousdrums) reported from Lanchester, England@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
-
Woody (@Woodysimon1987) reported from Gateshead, England@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
-
breenster & 🐶 (@breenster) reported from Wylam, England@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
-
Louise Ross (@MrsLou_R) reported from Sunderland, England@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
-
breenster & 🐶 (@breenster) reported from Wylam, England@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
-
Michaela Raine (@RaineMichaela) reported from Newburn, EnglandWhat is that awful noise in the background of the Everton v liverpool game. @SkySports
-
Doddsy (@Doddsy9) reported from Stanley, England@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
-
Kirst (@OohAwful) reported from Sunderland Bridge, England@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
-
-
breenster & 🐶 (@breenster) reported from Wylam, England@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
-
Paul Kelly (@paultkelly_) reported from Walker Gate, England@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
-
Nigel Simpson (@S1mpson) reported from Durham, England@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
-
Helen O'Leary (@helenolearyx) reported from Blaydon-on-Tyne, England@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
-
Tim Bellhouse (@TimBellhouse) reported from Dunston, England@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Ibrahim Ansumany Fadiga (@AnsumanyFadiga) reported@SkySports He never walk alone So he's the winner
-
jayne murray (@jaynemurray9) reported from Moodiesburn, Scotland@SkyUK I have no service in G69 0QF what’s going on ???
-
Craig English (@craigenglish) reported@markymark20201 @SkyUK Chichester down
-
Horses and Vino (@Charlotte_akaC2) reported@SimonFielding84 @SkyHelpTeam Down in Chichester now for hours 😭 Sky please get your act together
-
PakistaniCoD (@melt_machine) reportedSwapping to virgin you ******* wankers @SkyUK internet down for 17 hours wtf are you doing, ************?
-
imBORED (@imbored_xd) reported@BrianLane15 @SkyHelpTeam dont go with sky, my internet has been down 20 hours with no reply and this is the usual
-
Tallbloke (@steelpin1971) reported@SkyHelpTeam so when your internet goes down after 9pm who exactly can we contact to see why you can’t help your customers? I have no TV no nothing and you are all asleep in bed? #helpful
-
Klare C (@urbanWO1F) reported@SkyHelpTeam Worse thing I ever did moving to sky mobile. Doesn’t flipping work properly and now your internet service has crashed. Pathetic and yes. I’m annoyed!!!
-
Bailey20 (@Bailey264531226) reportedJust wanna say congratulations to @SkyUK @SkyHelpTeam for having the worst wifi of 2021 award and you won by a country mile. Absolutely terrible!!
-
craig maguire (@craig_da_lad01) reported@SkyHelpTeam Hello Ellie, it’s amazing that sky can resolve this matter, but still got fix a reliable source of internet. This is an ongoing thing, happens all in ch49,ch47,ch46 etc like I said, 48 days on average of internet unable to be used but still billed. Thanks