Sky

Sky Outage Report in Chester-le-Street, County Durham, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Chester-le-Street come from postal codes DH3.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Chester-le-Street, County Durham, England 11/22/2025 10:35

November 22: Problems at Sky

Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Sky outage reports came from the following cities: Gateshead, Sunderland, Newcastle upon Tyne, Consett, Boldon Colliery, Chester-le-Street, Ryton, Durham, Wallsend and Jarrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Internet
United KingdomSunderland TV
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • wjc_14 Will (@wjc_14) reported from Durham, England

    It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @jimmacquarrie @JohnPaulSmyth1 @SkySports Although I have to say the 1st penalty never was, it was a really harsh decision but you get those for & against you in this league...

  • blyth_mike Mike Blythe (@blyth_mike) reported from Longbenton, England

    @gazzaflint1971 @SkySports Awful again today.

  • chellehewison Michelle Hewison (@chellehewison) reported from Longbenton, England

    Hey @SkyHelpTeam Are there issues with the Sky + App? Does it work with iOS 14? Trying to use it at the moment and it’s crashing with every click.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @SkyHelpTeam i wanna cancel my sports

  • philwalton2 philsy (@philwalton2) reported from Gateshead, England

    @SkySports That's next June for ***** sake! If this **** is still about were well ******!!

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man

  • helenolearyx Helen O'Leary (@helenolearyx) reported from Blaydon-on-Tyne, England

    @SkyHelpTeam please could you advise when your broadband will be up and running? It has been down in my area for the past 2 hours and I am trying to work from home. Have tried all troubleshooting options

  • emi_rowe Emily Rowe (@emi_rowe) reported from Newcastle upon Tyne, England

    @SkyHelpTeam my WiFi is not working (again!). In Newcastle upon Tyne. Tried connection diagnosis and no luck ..

  • Cosseycj Chris Cossey (@Cosseycj) reported from Wallsend, England

    @SkySports @SkySportsPL what do I need to do to cancel my sky sports subscription? no point having it if #nufc are not going to be shown at all, @premierleague

  • stevekelly11 Stephen Kelly (@stevekelly11) reported from Longbenton, England

    Heads up to #SkySports I’m going to cancel my subscription. I don’t want to fund the #PremierLeague any more This is not the football I want to watch.

  • leehal Lee Halbert (@leehal) reported from Durham, England

    @SkyHelpTeam A thumbs down for that ‘added’ feature!

  • SarahFallows82 Sarah (@SarahFallows82) reported from Ryton, England

    @SkyUK don’t like the new update for Sky Q. Slow and clunky.

  • wjc_14 Will (@wjc_14) reported from Durham, England

    The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡

  • Earlosnicho Earl Nicholson (@Earlosnicho) reported from Blaydon-on-Tyne, England

    @England is there any point in actually watching this **** @SkySports you should have refused to show this dross!! What a waste of everyone’s time #pathetic #pointless

  • blyth_mike Mike Blythe (@blyth_mike) reported from Longbenton, England

    @TVKev @MailSport Terrible decision by @SkySports to get rid of 3 of the best pundits on TV.

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    Awful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday

  • emi_rowe Emily Rowe (@emi_rowe) reported from Newcastle upon Tyne, England

    @SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔

  • GamerBelsh Gamer Nights Prudhoe (@GamerBelsh) reported from Prudhoe, England

    @SkyHelpTeam My Internet has been down since around six last night NE425DR area, do you know of any current problems? Done full resets in all in home equipment and swapped out micro filters etc it's like there's no signal coming in at all.

  • Tdal1369 Anthony A Dalzell (@Tdal1369) reported from Washington, England

    @SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • andylockran Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England

    @SkyHelpTeam Can you please cancel my order?

  • jayaubby Jay Aubby (@jayaubby) reported

    @SkyHelpTeam Hi I have already done that, I have run the tests online and it has said that it’s a issue outside the property. It’s trying to book a engineer but can not tell me anything else.

  • Pooliebob Martin Randall (@Pooliebob) reported

    @SkySports Broken fingernail?

  • greglittlebear Greg Mainland (@greglittlebear) reported

    @SkyHelpTeam Another pointless link where it doesn’t do anything . I am waiting on sky Calling me back not me waiting in a queue To complaint again !

  • akki_r0tti ಬೆಟ್ಟದ ಜೀವ (@akki_r0tti) reported

    @SkyHelpTeam How quick.? Such a pathetic customer service. Worst ever customer response. Will never go with sky again.. I just want to cancel my subscription with sky

  • MrGrumpySnr MrGrumpySnr (@MrGrumpySnr) reported

    @SkyHelpTeam After 15yrs on the same package I changed to Sky Signature, Sky UHD, Sky HD & Kids which I believed would give me Netflix. Tried everything which ever way I go I am asked to pay another £5 for Ultimate TV. Can anyone help.

  • akki_r0tti ಬೆಟ್ಟದ ಜೀವ (@akki_r0tti) reported

    @SkyHelpTeam So after how long.. it has been told 40mins wait time and I am on hold for more than 60 mins now.. worst customer service ever.. no email option as well..

  • BennyHaigh89 Ben (@BennyHaigh89) reported

    I would avoid @SkyUK mobile at all costs, your service is worse than Vodafone’s. That’s says a lot! @SkyHelpTeam no compassion or understanding. Call centre manager Lyndsey better call back within the 72hours!

  • andylockran Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England

    .@SkyHelpTeam please can I have some help. I booked an engineer for a home move on the 4th November - a guy turned up on the 4th Dec and then left me. I’m still without TV and next appointment is 6th Jan. Wouldn’t mind so much but was told I’d get an earlier date

  • SteveSmithVB Steve Smith BA (Hons) (@SteveSmithVB) reported

    @SkyHelpTeam I used to work for Sky BB and have done all this. I was hoping you could just say there was an outage as opposed to a copy+pasted nothing answer. I genuinely expected a bit more from Sky. My bad.