Sky

Sky Outage Report in Chester-le-Street, County Durham, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Chester-le-Street come from postal codes DH2.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Chester-le-Street, County Durham, England 01/25/2026 12:35

January 25: Problems at Sky

Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Sky outage reports came from the following cities: Sunderland, Durham, Wallsend, Newcastle upon Tyne, Spennymoor, North Shields, South Shields, Gateshead, Crook, Washington, Stanley, Peterlee, Boldon Colliery, Chester-le-Street and Seaham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland TV
United KingdomDurham Internet
United KingdomWallsend Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • Earlosnicho Earl Nicholson (@Earlosnicho) reported from Blaydon-on-Tyne, England

    @England is there any point in actually watching this **** @SkySports you should have refused to show this dross!! What a waste of everyone’s time #pathetic #pointless

  • MICKWHD MICHAEL WHITFIELD (@MICKWHD) reported from Walker Gate, England

    @SkySports Then stop broadcasting lies and start reporting the real issues with the premier league and Qatar. Your just premier league puppets with second rate pundits. No wonder I cancelled my subscription.

  • wjc_14 Will (@wjc_14) reported from Durham, England

    It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.

  • leehal Lee Halbert (@leehal) reported from Durham, England

    @SkyHelpTeam A thumbs down for that ‘added’ feature!

  • chellehewison Michelle Hewison (@chellehewison) reported from Longbenton, England

    Hey @SkyHelpTeam Are there issues with the Sky + App? Does it work with iOS 14? Trying to use it at the moment and it’s crashing with every click.

  • Cosseycj Chris Cossey (@Cosseycj) reported from Wallsend, England

    @SkySports @SkySportsPL what do I need to do to cancel my sky sports subscription? no point having it if #nufc are not going to be shown at all, @premierleague

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    Awful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday

  • stevekelly11 Stephen Kelly (@stevekelly11) reported from Longbenton, England

    Heads up to #SkySports I’m going to cancel my subscription. I don’t want to fund the #PremierLeague any more This is not the football I want to watch.

  • helenolearyx Helen O'Leary (@helenolearyx) reported from Blaydon-on-Tyne, England

    @SkyHelpTeam please could you advise when your broadband will be up and running? It has been down in my area for the past 2 hours and I am trying to work from home. Have tried all troubleshooting options

  • Tdal1369 Anthony A Dalzell (@Tdal1369) reported from Washington, England

    @SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date

  • emi_rowe Emily Rowe (@emi_rowe) reported from Newcastle upon Tyne, England

    @SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔

  • emi_rowe Emily Rowe (@emi_rowe) reported from Newcastle upon Tyne, England

    @SkyHelpTeam my WiFi is not working (again!). In Newcastle upon Tyne. Tried connection diagnosis and no luck ..

  • blyth_mike Mike Blythe (@blyth_mike) reported from Longbenton, England

    @TVKev @MailSport Terrible decision by @SkySports to get rid of 3 of the best pundits on TV.

  • SarahFallows82 Sarah (@SarahFallows82) reported from Ryton, England

    @SkyUK don’t like the new update for Sky Q. Slow and clunky.

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @jimmacquarrie @JohnPaulSmyth1 @SkySports Although I have to say the 1st penalty never was, it was a really harsh decision but you get those for & against you in this league...

  • blyth_mike Mike Blythe (@blyth_mike) reported from Longbenton, England

    @gazzaflint1971 @SkySports Awful again today.

  • wjc_14 Will (@wjc_14) reported from Durham, England

    The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡

  • philwalton2 philsy (@philwalton2) reported from Gateshead, England

    @SkySports That's next June for ***** sake! If this **** is still about were well ******!!

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @SkyHelpTeam i wanna cancel my sports

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MUFCDEVIL8 G R E G (@MUFCDEVIL8) reported

    @Witterbird84 @SkySports Andy hinchcliffe is the worst commentator on tv, can’t watch a game with him commenting

  • sarahdisney2011 Sarah (@sarahdisney2011) reported

    @virginmedia Awful customer service. Been trying to speak online with you since yesterday evening and took me 4 attempts to speak with someone on the phone as the line kept dropping. Ridiculous you want me to pay £50 for something a new customer would get for £15. Hello @SkyUK

  • torpointboy Torpointboy (@torpointboy) reported

    @SkySports @iamtomskinner Please never EVER have this clown on again

  • GavMacken Gavin Mackenzie (@GavMacken) reported

    @8gzd8k76nM @SkyHelpTeam @stuinblack Actually I do, degree in computer science… I was not making a joke it is a valid question as to how could undersea issue be affecting us since we are on the mainland, what path is our service taking to get out to the wider internet

  • 8gzd8k76nM Paul (@8gzd8k76nM) reported

    @PSClarke28 @SkyHelpTeam its not compensation as thats regulated by Ofcom. also its a domestic broadband service so gives you no right to WFH as it doesn't have an SLA for working. So you need to get yourself into the office or not moan when it goes off if you are insistent on relying on it

  • RichRSin Rich Sinclair (@RichRSin) reported

    @AlderneyBoutiq1 @SkyUK @SkyHelpTeam Yep. I have their broadband and I think that’s the issue. Can’t really expect much when they think Superfast is 40mbps and you have more than one device.

  • torshavn12 eann sinclair (@torshavn12) reported

    @SkyHelpTeam What we're hearing via engineers on the ground here is that it is a serious outage that could take two weeks to resolve. That would be unacceptable for all of us affected. What contingency plans would Sky have?

  • torshavn12 eann sinclair (@torshavn12) reported

    @SkyHelpTeam Thanks. I may be back if I can't get an answer to the issue...

  • notapplicable98 Chad Xi Jinping (@notapplicable98) reported

    @SkySports @iamtomskinner Don’t believe the rumours about Tom and his pet pug, he’d never do that - he’s a nice normal guy.

  • Memphisuk345 Memphis (@Memphisuk345) reported

    @MichaelBensonn @SkySports Never thought I’d see the day Eubank JR would be knocked out by someone like Liam Smith. He’s gotta go back to his old style if he stands a chance