Sky Outage Report in Chester-le-Street, County Durham, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Chester-le-Street come from postal codes DH2.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent Sky outage reports came from the following cities: Durham, Wallsend, Newcastle upon Tyne, Spennymoor, Sunderland, North Shields, South Shields, Gateshead, Crook, Washington, Stanley, Peterlee, Boldon Colliery, Chester-le-Street and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Internet | |
| Wallsend |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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Ellis
(@EllisLandreth1) reported
from
Sunderland Bridge, England
@SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason
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mackem gazza
(@thedoctor_84) reported
from
Sunderland Bridge, England
@SkyHelpTeam am wondering if there is any problems with internet connections in Sunderland. I’ve tried resetting my hub 3 times and still no luck
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ⵣ Salem | ⵙⴰⵍⵎ
(@sabzmzm) reported
from
Walker Gate, England
Called @SkyHelpTeam about the shit internet, and they basically told me it is what it is
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🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
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OfficialMickTee
(@Tullic) reported
from
Chester-le-Street, England
@SkyHelpTeam is there another problem with Sky emails. Cant access it with password!
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joseph mains
(@mainsey8) reported
from
Washington, England
Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later
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ً
(@iEddsyy) reported
from
Durham, England
@ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf
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Alan
(@alsandal39) reported
from
Whickham, England
@SkyHelpTeam I have already signed in to see what is offered, I am being offered BT sport at an extra £25 per month on top of the £28 I already pay for Sky Sports as a thanks for being a customer for nearly 15 years whereas a new sports customer gets them both for £35 per month
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Daniel Sleeth
(@danielsleeth) reported
from
Dunston, England
@SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately
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Caroline Smith
(@seilpup) reported
from
Rowlands Gill, England
@SkyHelpTeam @skytv Help!! I am not the only customer having this issue.
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Allan Williams™
(@iamAfrosamurai) reported
from
Newcastle upon Tyne, England
I'm sure @Eurosport_UK is the most useless channel going. Recorded @dakar highlights only for it to record the overrunning Snooker. So, download the highlights program on my @SkyHelpTeam Q box, only for it to be the same overrunning Snooker program. Its ridiculous really, #cancel
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🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam @OpenreachHelp my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam To cancel so online chat isn’t available
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam how can I get a call back from customer service. Every time I call there’s a 20+ min wait
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Veterans Response CIC
(@VeteransR) reported
from
Sacriston, England
@SkySports As a sky customer are you refunding the sky sports fee to your customers as the main reason I subscribe is for football there for the contract is now nil & void 🤔
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Allan Williams™
(@iamAfrosamurai) reported
from
Newcastle upon Tyne, England
Whoever is doing the sound on the @SkySportsF1 Testing: Story So Far program needs to sort the levels out, seriously. Two days now of very Testing audio.... Lip syncing out too, mics not working. Unless it's a work experiencer, then I'm afraid they're fired! #SkyF1 @SkyHelpTeam
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Darren Short
(@daz26172) reported
from
Sunderland, England
@SkySports Against all of the money they have made & the whole picture of the situation everyone is in...... they need to get a grip on reality this type of media is what feeds the negativity in the world of football. Never mind what you might loose be grateful for what you have
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Dr Peter Hoare ⌬
(@PHoare1963) reported
from
Sacriston, England
@BenjaminDBarker @Ravens @Saints @SkySportsNFL @SkySports As long as it isn’t the New England Cheaters, I frankly don’t give a damn! Neither of my teams have made the playoffs (again🙄). #GoFins #GoBroncos
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.
(@SEAMONKEYOO7) reported
from
Willington, England
@SkyUK Could you pls stop confusing your customers eg Ripping of full paying Sky paying customers with “SkyStore” rentals 😤. Why can’t a full paying customer watch a rental on a tv that doesn’t have that random app. 🧐
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Wez
(@W3z) reported
from
Sunderland Bridge, England
@SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Janey
(@Janeyjingler) reported
@SkyHelpTeam hi, can someone help me understand why my bill has gone up please.
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James Dougal Actor
(@deablosantos) reported
@SkyHelpTeam hi, I held on the phone just now for 40mins. Before that it was 15mins that’s an hour I won’t get back. Why is your customer so piss poor?
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Carl Gibbs
(@Carl_Gibbs) reported
@SkyHelpTeam WTF is going on couldn't play a paid for event on sky glass waited 40 minutes on the phone gave up waiting came on at 730 not in UHD now keeps resetting and starting from earlier in the broadcast are we expected to pay full price for a substandard broadcast
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Bert Broadbent
(@bertbroadbent) reported
@SkyHelpTeam getting ppv_2000 error when I try to sign in. Have purchased the fight, would love some help👍🏻
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Tickets for Sport
(@TicketsForSport) reported
2 minutes in and I can safely say that the @SkySports NFL live show in that **** bar is already a broadcasting disaster
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Town Fan 🐴⚽️💙
(@ITFCphonein) reported
@SkyHelpTeam If I could order in the first place it'd ******* help!
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Woofdog78
(@woofdog782) reported
@SkyHelpTeam The support team on the skybox office website is computer generated answers..I want to speak to a real person..you have debited me £20 for something I cannot watch..
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Ben Wild
(@BenjxminWild) reported
@JaymieC89 @SkyHelpTeam Yeah need need to mention this work around! Terrible service.
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Stephen J Rivers
(@stephenjrivers) reported
@c21attridge95 @SkySports You should be able to access it in HD (i have glass too) Home page - scroll from "Playlist" to "Sport", then drop down to "Top Picks", and it should be there in HD and should work. Over phone, they said they'd refund me anyway as it's not working in UHD.
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Iolo Griffiths
(@Iologriffiths07) reported
@SkyHelpTeam our Wi-Fi ac just gone down, kicked me off instagram on my IPhone, Xbox series s switched off completely and random websites of yours appeared on my computer. What’s happened?