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Sky Outage Report in Chester-le-Street, County Durham, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Chester-le-Street come from postal codes DH2 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Chester-le-Street, England

The most recent Sky outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Chester-le-Street, Sunderland, South Shields, Durham, Wallsend, North Shields, and Blakelaw.

CityProblem TypeReport Time
Gateshead TV 2 days ago
Newcastle upon Tyne Internet 4 days ago
Newcastle upon Tyne Internet 7 days ago
Newcastle upon Tyne Wi-fi 7 days ago
Newcastle upon Tyne Internet 8 days ago
Chester-le-Street TV 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • Monsieur_Ginger
    Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam Nope. I had to hang up.

  • Monsieur_Ginger
    Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam You have once again failed to support or help me! .

  • CompaneroDave
    David (@CompaneroDave) reported from Wallsend, England

    @SkyHelpTeam hi - would like some help downgrading package as need to try and cut some costs. I'm not good on the phone though so was wondering about other communication options?

  • a_scotty1892
    Andrew (@a_scotty1892) reported from Annfield Plain, England

    Abysmal service from @SkyHelpTeam 6weeks from signing up still no broad band over 15hrs spent on phone, 6days wasted waiting for openreach engineer not to turn up. Waited over a week for sky to call me to progress bridge case and still nothing... #sky #skybroadband

  • Monsieur_Ginger
    Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam So you asked me to PM you and you just advise calling the customer service number again? Take a bow sky, you have failed to support for a 5th time!

  • john_rharper
    John Harper (@john_rharper) reported from Dunston, England

    There’s a clear whistle before Brighton score from the free kick. There is no reason to chalk off the goal. Hang your head in shame Lee Mason! Hang your head in shame! Appalling decision #WBABHA #skysports #premierleague

  • smudga27
    Ian Smith (@smudga27) reported from Newburn, England

    @skytv @SkyHelpTeam Can you explain the constant issues with the “guaranteed” WiFi service performance you promise me? Ability to support multiple devices ❌ stability of service ❌speeds ❌#skybroadband #skyvip

  • john_rharper
    John Harper (@john_rharper) reported from Dunston, England

    Absolute joke of a system this! Clear and obvious! Get rid of this farcical VAR... or those making these awful decisions! Get rid!!! Not the first time Stuart Attwell has made an absolute shocker of a decision! Useless! #skysports #fa #ARSLEE

  • Keeeeegurrnnnnn
    KK (@Keeeeegurrnnnnn) reported from Newcastle upon Tyne, England

    @SkySports @SkySportPrem The commentary is kkkin terrible. #BHANEW

  • Monsieur_Ginger
    Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam Nothing more to add? Just as useless as your call centre! Below par service despite collecting 100s each month for years - wonderful.

  • HarrietWalshaw
    Harriet Walshaw (@HarrietWalshaw) reported from Sunderland Bridge, England

    @SkyHelpTeam we’re getting no satellite signal is this unique to us or a wider problem. Trying to phone but on hold for 20mins and counting.

  • gre3ny6
    John Green Jr (@gre3ny6) reported from Washington, England

    @SkyHelpTeam why can’t I forward spam text messages to 7726 like you can with every other network ?

  • lcdB0Xing
    Chris (@lcdB0Xing) reported from Gateshead, England

    Some softcock just been on skysports saying liverpool should go easy on villa’s youngsters. Give over with that crap

  • EnterpriseMeryl
    Meryl Levington (@EnterpriseMeryl) reported from Durham, England

    @SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?

  • PaulWiywill
    Paul Wilson (@PaulWiywill) reported from Walker Gate, England

    @sir_craigdevine @SkySports I think he should bugger off and retire. Mitro should have been booked for a big tough lad he went down for nowt.

  • jaydug
    Jamie Douglas (@jaydug) reported from Wallsend, England

    Loving the coverage from @SkySports but have to say I think that was there worst production so far. Highlights just getting thrown in wherever and cameras not even catching the whole of the game . #thebbl

  • philwalton2
    philsy (@philwalton2) reported from Gateshead, England

    @SkySports He's seen enough, getting beat at home to Leeds!!! God help us!! #BRUCEOUTNOW

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.

  • beatts_70safc
    Steve Beattie (@beatts_70safc) reported from Little Lumley, England

    @77jonnytabs @SkySports They are playing better under Johnson, but as I said awful league

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DevelopersLate
    Downes Art & Photography (@DevelopersLate) reported

    @BombFragile @SkySports Tackle(s) were very poor but his step has worthy of the try, great to see a 19 year old with the confidence

  • HES99252
    hes (@HES99252) reported

    @SkyHelpTeam Hi, if I pay for a sky engineer and they cant fix the issue on the first visit, do I have to pay for each subsequent visit for the same issue? Thanks

  • aneillans
    Andy Neillans (@aneillans) reported

    @an0key @Google @SkyHelpTeam Already got a pixel 6. But can't get the blasted thing to work on Sky Mobile 5g despite it being enabled on plan and in coverage in Edinburgh. Seems that Google only allow specific networks to be 5g enabled :/. But they are an mvno of a network that is. So no idea.

  • LS110192
    Lee Shields (@LS110192) reported

    @SkyUK @SkyHelpTeam that has been over 7hrs I've been waiting for my Engineer to come and sort the issue with my Sky signal out. A whole week without it now. I have disabilities and have been awake since the crack of dawn for this. Can someone please tell me what is going on?

  • Charlottel1994
    Charlotte 🫧 (@Charlottel1994) reported

    Imagine being on phone to @virginmedia for over an hour for them to out the phone down and not even resolve my problem. Not even been with them a week and this is how they treat customers. Back to @SkyHelpTeam I go!!

  • DanW2606
    Daniel Williams (@DanW2606) reported

    @SkyHelpTeam myself and my girlfriend have been a Sky Customer for around 20 month. Numerous calls and engineer visits during our contract due to our appalling broadband speeds. We’ve not had our guaranteed min speed for more than 1 month combined I believe in the whole 20 months

  • PhillRogers
    GranpawGamer 🎮🕹️ (@PhillRogers) reported

    @Scotlandteam @SkySports Shame. Unable to get a season ticket this year and the tour effectively behind a pay-wall. Getting harder to support these days due to financial restrictions.

  • mercfan
    Graham H (@mercfan) reported from Farnham, England

    @SkyHelpTeam good afternoon, trying to arrange a home move, new property had Sky before me so I guess its just an address change? Who can help?

  • _LittleAurora
    Little Aurora 🦋 (@_LittleAurora) reported

    @SkyHelpTeam No I haven’t had issues. They said they’d had a report it was slow and asked me to check. Then they wanted me to go into another browser so I said I had to go. They called on: 004928255873 I googled the number but couldn’t find anything about it being weird so thought I’d tweet!

  • TrakenThe
    The Tweeter Of Traken (@TrakenThe) reported

    The camera work on this #SAvWAL game is appalling.. impossible to see if the kicks are going over. Sound quality terrible as well @SkySports