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Sky Outage Report in Chester-le-Street, County Durham, England

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The latest reports from users having issues in Chester-le-Street come from postal codes DH2.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Chester-le-Street, County Durham, England 01/31/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Chester-le-Street, County Durham, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Washington, Wallsend, Stanley, South Shields, Sunderland, Durham, Spennymoor, North Shields, Gateshead, Crook, Peterlee, Boldon Colliery, Chester-le-Street and Seaham.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomWashington TV
United KingdomWallsend TV
United KingdomStanley Wi-fi
United KingdomSouth Shields TV
United KingdomSunderland TV

Community Discussion

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Sky Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • kjmathews30 🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂 (@kjmathews30) reported from Prudhoe, England

    @SkyHelpTeam my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP

  • SEAMONKEYOO7 . (@SEAMONKEYOO7) reported from Willington, England

    @SkyUK Could you pls stop confusing your customers eg Ripping of full paying Sky paying customers with “SkyStore” rentals 😤. Why can’t a full paying customer watch a rental on a tv that doesn’t have that random app. 🧐

  • strizley7 Lesley Wheatley (@strizley7) reported from Tanfield, England

    @crimlawuk @GNev2 And a terrible response on behalf of @SkySports

  • VeteransR Veterans Response CIC (@VeteransR) reported from Sacriston, England

    @SkySports As a sky customer are you refunding the sky sports fee to your customers as the main reason I subscribe is for football there for the contract is now nil & void 🤔

  • kjmathews30 🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂 (@kjmathews30) reported from Prudhoe, England

    @SkyHelpTeam @OpenreachHelp my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP

  • thedoctor_84 mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am wondering if there is any problems with internet connections in Sunderland. I’ve tried resetting my hub 3 times and still no luck

  • PHoare1963 Dr Peter Hoare ⌬ (@PHoare1963) reported from Sacriston, England

    @BenjaminDBarker @Ravens @Saints @SkySportsNFL @SkySports As long as it isn’t the New England Cheaters, I frankly don’t give a damn! Neither of my teams have made the playoffs (again🙄). #GoFins #GoBroncos

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @SkyHelpTeam how can I get a call back from customer service. Every time I call there’s a 20+ min wait

  • iamAfrosamurai Allan Williams™ (@iamAfrosamurai) reported from Newcastle upon Tyne, England

    I'm sure @Eurosport_UK is the most useless channel going. Recorded @dakar highlights only for it to record the overrunning Snooker. So, download the highlights program on my @SkyHelpTeam Q box, only for it to be the same overrunning Snooker program. Its ridiculous really, #cancel

  • alsandal39 Alan (@alsandal39) reported from Whickham, England

    @SkyHelpTeam I have already signed in to see what is offered, I am being offered BT sport at an extra £25 per month on top of the £28 I already pay for Sky Sports as a thanks for being a customer for nearly 15 years whereas a new sports customer gets them both for £35 per month

  • Tullic OfficialMickTee (@Tullic) reported from Chester-le-Street, England

    @SkyHelpTeam is there another problem with Sky emails. Cant access it with password!

  • daz26172 Darren Short (@daz26172) reported from Sunderland, England

    @SkySports Against all of the money they have made & the whole picture of the situation everyone is in...... they need to get a grip on reality this type of media is what feeds the negativity in the world of football. Never mind what you might loose be grateful for what you have

  • mainsey8 joseph mains (@mainsey8) reported from Washington, England

    Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later

  • iamAfrosamurai Allan Williams™ (@iamAfrosamurai) reported from Newcastle upon Tyne, England

    Whoever is doing the sound on the @SkySportsF1 Testing: Story So Far program needs to sort the levels out, seriously. Two days now of very Testing audio.... Lip syncing out too, mics not working. Unless it's a work experiencer, then I'm afraid they're fired! #SkyF1 @SkyHelpTeam

  • danielsleeth Daniel Sleeth (@danielsleeth) reported from Dunston, England

    @SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately

  • iEddsyy ً (@iEddsyy) reported from Durham, England

    @ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @SkyHelpTeam To cancel so online chat isn’t available

  • seilpup Caroline Smith (@seilpup) reported from Rowlands Gill, England

    @SkyHelpTeam @skytv Help!! I am not the only customer having this issue.

  • W3z Wez (@W3z) reported from Sunderland Bridge, England

    @SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.

  • EllisLandreth1 Ellis (@EllisLandreth1) reported from Sunderland Bridge, England

    @SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • HannDarren Darren Hann 💙 (@HannDarren) reported

    @SkySports If not now we are doomed, appalling lack of optimism and negative tactics. Decent team being miss managed, we just want some positive play not the garbage we are been shown.

  • King_CJK Chris (@King_CJK) reported

    @SkySports No and he didn't fail at Hull City (look at their demise since he left).

  • LauraDenholm1 Laura Denholm (@LauraDenholm1) reported

    @SkyHelpTeam I have tried this one three different browsers, safari, google chrome, Microsoft edge and on three different computers and separately an Ipad, same result. My partner also tried and same issue - I experienced same issue before the new year. Can u advise if this will be fixed.

  • full_moon78 Poonam Degan (@full_moon78) reported

    @OpenreachHelp Hi, thanks for getting back to me. Im based in Goodmayes. When I spoke to @SkyHelpTeam they said that there was a a fibre issue and @OpenreachHelp were working on it. I've had no broadband or phone line since Sunday. Please help

  • Loubymylo182 ❤LoU lou ❀✰ (@Loubymylo182) reported

    @SkyHelpTeam Bt replaced a telegraph pole outside my dad's house he now has no phone and has everything with you. He is shielding and can't get hold of myself in emergency

  • Caveman107 Lee Thompson (@Caveman107) reported

    @SkyHelpTeam Just had another as well, this time from 02088374914, it was about an internet problem I supposedly have.. Problem being I no longer with sky for my Internet

  • OfficialVitex Vitex (@OfficialVitex) reported

    @SkyHelpTeam All we’ve been told is that we had to pay for a new router and it didn’t solve the problem so it’s obviously something on ur end, I’m thinking you should upgrade ur servers so u can handle the traffic. It’s hard trying to connect to my online classes with the slowest WiFi alive

  • FeedMeAnarchy ThePompeyGnu (@FeedMeAnarchy) reported

    @SkySports Cos he hasnt got a history of doing **** like this, has he? Ive seen it said he often does this, can anyone offer video evidence to back that up?

  • Michael99670840 Michael (@Michael99670840) reported

    @TheLondoner9 @stu_is_here @SkySports No it never.

  • aaron_lee620 aaronlee620 (@aaron_lee620) reported

    @SkySports The fact Rashford even has to stand up for starving kids is grim **** The Tories