Sky Outage Report in Annfield Plain, County Durham, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Annfield Plain, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Annfield Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Annfield Plain, County Durham, England
The most recent Sky outage reports came from the following cities: Durham, Newcastle upon Tyne, Gateshead, Wallsend, Consett, North Shields and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Internet | |
| Newcastle upon Tyne |
TV | |
| Gateshead |
TV | |
| Wallsend |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Annfield Plain, England
Latest outage, problems and issue reports in Annfield Plain and nearby locations:
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
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Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
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Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
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adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
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Paul Kelly
(@paultkelly_) reported
from
Walker Gate, England
@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
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Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
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Graeme Gilroy
(@wirehype) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
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Paul
(@Paul14boss) reported
from
Newcastle upon Tyne, England
@LittleHenryD @SkySports Awful news a young lad too
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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Nigel Simpson
(@S1mpson) reported
from
Durham, England
@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
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Kirst
(@OohAwful) reported
from
Sunderland Bridge, England
@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@8gzd8k76nM) reported
@AKi_RiZ @SkyHelpTeam Not how repairs happen as Openreach have a diary so getting someone out same day would never have happened as, and this may come as a shock, you aren't the only person in the world and there will have been many others booked in before you
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Leigh Press
(@LeighofLondon) reported
@sophieRblake @SkySports Where was the photoshoot, in the service lift? Going for the industrial look it seems.
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Dan Widdowson
(@widdohistory) reported
What's going on @SkyHelpTeam @skytv we've been in an online chat for over 2.5 hours and the "customer service expert" still hasn't managed to offer below £83 (new customers £74) or cancel the subscription (we've asked 5 times now).
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Chris Cook
(@iamcjc) reported
@SkyHelpTeam Just had a call offering me free multiroom for 6 months and told I could cancel after this period, had seen a similar offer skyvip but with 18 month contract. When I asked about this she hung up! Feel like I was being mid-sold if I’m being honest!!
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Emma Monckton
(@elm1968) reported
@SkyHelpTeam Hi Do Sky support Apple Watches ?? If I have a cellular Apple Watch will it work with my sky mobile?
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Helen E Ralley
(@roadhousesun) reported
@SkyHelpTeam I contacted you online about a complaint via email at your Customer Support address on 12 December and received an automated response telling me I'd receive a personal reply in 24 hours. Can you explain why, on 29 December, over 400 hours later, I'm still waiting??
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Robb’s Anti-Growth Coalition
(@muffinman0302) reported
What do you do when @SkyHelpTeam don't fix your problem and you fill in another online form and they tell you "we closed your online form because you have an open case with us". They're just not fixing my phone line. Ombudsman?
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Richard Barker
(@penfoldholes) reported
@SkyHelpTeam Try to get into Catchup but get message that there are problems with this service at the moment
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Riz
(@AKi_RiZ) reported
@8gzd8k76nM @SkyHelpTeam Yes I do expect a same day engineer to rectify the problem caused by the original engineer rather than have no broadband/Sky services for 6 days! Ah you must be the ceo 🤐
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Kay Pace
(@Kaypw) reported
@SkyHelpTeam can I have an email to escalate a complaint re sky mobile please.