Sky Outage Report in Annfield Plain, County Durham, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Annfield Plain, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Annfield Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Annfield Plain, County Durham, England
The most recent Sky outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Wallsend, Chester-le-Street, Consett, Durham, Boldon Colliery and Ryton.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV | |
| Wallsend |
TV | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Annfield Plain, England
Latest outage, problems and issue reports in Annfield Plain and nearby locations:
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Nigel Simpson
(@S1mpson) reported
from
Durham, England
@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
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Paul
(@Paul14boss) reported
from
Newcastle upon Tyne, England
@LittleHenryD @SkySports Awful news a young lad too
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Graeme Gilroy
(@wirehype) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports No shit
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adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
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Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
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Paul Kelly
(@paultkelly_) reported
from
Walker Gate, England
@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
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Kirst
(@OohAwful) reported
from
Sunderland Bridge, England
@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
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Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Wagstaff 🏴
(@DanWag1) reported
@SkyHelpTeam Hi, thanks for the reply. It has been restored now. Can you tell me what the issue was and also, due to it being out for 20 hrs, do I get a rebate of my contract
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Yeederbaall
(@Yeederbaall) reported
@SkyHelpTeam I somehow doubt that would do any good, when you've admitted your entire service in Wales is knackered. Moved to you 6 months ago after 5 years with TalkTalk who were faultless. 8 weeks after going into a TV Broadband deal with you you put the prices up! Rubbish.
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Tim Mullen 🇪🇺
(@Tim_Mullen) reported
@SkyHelpTeam Can you explain why this is 2nd outage since Monday, which lasted 20 hrs? Also my frail elderly mum & I supposed to be connected to emergency Lifeline alarm system; no landline means it doesn’t work. Will you be so arrogant & complacent if either of us is hospitalised or worse?
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Maxine Hinds
(@maxihinds4) reported
@SkyHelpTeam Yes and as I said chat is never available I cannot email as I was not the account holder - who even writes letters these days and the phone number is premium rate number that I bet you never answer
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Pete Evans
(@swfc3045) reported
@SkyHelpTeam There is still no update on the status page. Nothing since 10:36.. Any chance of hearing anything else tonight? Don’t really want to have to spend another day using a weak 4G signal #sky #skybroadband #skybroadbanddown
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John *NFFC*
(@thech1ef) reported
@SkyHelpTeam after being with you about 20 years + I got to say that trying to speak to customer services about the deal ending was appalling. When asking for a deal like for like to what I have to add £20 on top was absurd. Time to leave
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Adam Earnshaw
(@lilernie94) reported
@SkyHelpTeam got Tv installed today, but no apps pulling down to box & when I try box sets won’t allow me to play but they play fine on sky go? Any ideas?
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Jane Padgham
(@jane_padgham) reported
@SkyHelpTeam When is the best time to call so that I’m not on hold for an hour? No problem with my TV service, just Sky Go.
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Daniel Walker
(@snarkcheese) reported
@SkyHelpTeam Any known issues in north west england? Very slow and unreliable connection
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Erick 🏳️🌈🇪🇺🇱🇺
(@ErickWGN16) reported
@SkyHelpTeam Hey, it happened as soon as I plugged your new router in. Do you think I blew up your network? It’s been 24 hours now. Will we be getting some kind of compensation? Like….. Free #DisneyPlus for 2 years? #skydown #skybroadbanddown 😎