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Sky outages and service status in Annfield Plain, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 8 outage signals in the last 24 hours around Annfield Plain, including 8 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and TV.
  • The most recent signal from this area was received Aug 13, 9:35 PM GMT+1.
  • 50% Internet (50%)
  • 20% Phone (20%)
  • 15% TV (15%)
  • 10% Total Blackout (10%)
  • 5% Wi-fi (5%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Annfield Plain, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Annfield Plain, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Annfield Plain, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Wallsend, Chester-le-Street, Stanley, and Consett.

CityProblem TypeReport Time
Newcastle upon Tyne Phone 7 hours ago
Gateshead Wi-fi 7 hours ago
Newcastle upon Tyne Internet 8 hours ago
Newcastle upon Tyne Phone 8 hours ago
Gateshead Phone 8 hours ago
Wallsend Internet 8 hours ago

Nearby cities with recent reports

Newcastle upon Tyne

6 recent signals

7 hours ago
Gateshead

3 recent signals

7 hours ago
Wallsend

1 recent signals

8 hours ago
Chester-le-Street

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Annfield Plain, England

Latest outage, problems and issue reports in Annfield Plain and nearby locations:

  • peteward74
    peter ward (@peteward74) reported from Durham, England

    @SkySports Slow night for sports news tonight like as this isn’t sport.

  • EnterpriseMeryl
    Meryl Levington (@EnterpriseMeryl) reported from Durham, England

    @SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”

  • john_rharper
    John Harper (@john_rharper) reported from Dunston, England

    There’s a clear whistle before Brighton score from the free kick. There is no reason to chalk off the goal. Hang your head in shame Lee Mason! Hang your head in shame! Appalling decision #WBABHA #skysports #premierleague

  • utdlee7
    Lee Smith (@utdlee7) reported from Witton Gilbert, England

    @SkySports Lap of honour after beating the worst United side in 50 years. Teams still rather beat a poor United than a top class city side. Says it all.

  • Monsieur_Ginger
    Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam Nope. I had to hang up.

  • NoynamoJr
    Noy Namo Jr. (@NoynamoJr) reported from Newcastle upon Tyne, England

    @SkyHelpTeam internet has been down for about 45 mins now. Rebooted the router and ensured all the connections are fine. Wondering if there’s a connection issue?

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam I’ve managed to sort the problem out

  • jaklyn_common
    Jaklyn common (@jaklyn_common) reported from Sunderland Bridge, England

    @SkyHelpTeam where has my internet gone SR6 Sunderland - help

  • philwalton2
    philsy (@philwalton2) reported from Gateshead, England

    @SkySports He's seen enough, getting beat at home to Leeds!!! God help us!! #BRUCEOUTNOW

  • john_rharper
    John Harper (@john_rharper) reported from Dunston, England

    Absolute joke of a system this! Clear and obvious! Get rid of this farcical VAR... or those making these awful decisions! Get rid!!! Not the first time Stuart Attwell has made an absolute shocker of a decision! Useless! #skysports #fa #ARSLEE

  • pearceswan
    David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam It’s getting really annoying, I am at sky HD +plus customer I have a 2TB box in the living room 1Tb box in bedroom, got an email ,the new price increase from April an extra £3 per month, I don’t know why I’m not receiving any new channels or services 1/2

  • waalli90
    Gareth wall (@waalli90) reported from North Gosforth, England

    @SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?

  • headcoverlova
    Paul Frampton (@headcoverlova) reported from Bearpark, England

    @SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.

  • jaydug
    Jamie Douglas (@jaydug) reported from Wallsend, England

    Loving the coverage from @SkySports but have to say I think that was there worst production so far. Highlights just getting thrown in wherever and cameras not even catching the whole of the game . #thebbl

  • tempersmith
    shaun smith (@tempersmith) reported from Gateshead, England

    @SkySportsPL @SkySports Alan smith 1 of the worst pundits awful

  • naps154
    Paul Naples-Hails (@naps154) reported from Wallsend, England

    @SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬

  • thedoctor_84
    mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am having signal problems. Am wondering if the current heatwave has anything to do with that or any known problems in Sunderland area

  • _katie_c
    Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England

    @SkyHelpTeam Is there any update on when this issue will be resolved. I've had to use a days annual leave for today as I'm unable to work from home with no Internet?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • emilybridge03
    Emily Bridge (@emilybridge03) reported

    @SkyUK is a joke! Paying for premium fibre broadband but most of the time I’m on 4G as there’s no signal or at most I get 2 bars! It’s also impossible to call the helpline and speak to a human 😡 Sort it out

  • JackCooper91
    Jack Cooper (@JackCooper91) reported

    @RHarrisonMedia @SkyHelpTeam Sorry for not helping but we have the same problem as well. We live in the Herts area.

  • FritzyyMCI
    FritzyyMCI (@FritzyyMCI) reported

    @eurofootcom @SkySports øde will NEVER work in that #10 position

  • niiciidee
    Nici Donnelly (@niiciidee) reported

    @BullThe384402 @SkyHelpTeam My elderly mother in law does not have WiFi & only has a landline, so she has no way of contacting us in an emergency!

  • RamsbottomMark
    m (@RamsbottomMark) reported

    @cxdi55 @skytv @SkyHelpTeam got the same with virgin media ..needs a regulation like with car insurance where they have to offer you the same deal as a new customer

  • Carefree_WDS
    DS♟️ (@Carefree_WDS) reported

    @cxdi55 @skytv @SkyHelpTeam I have this same problem. Thankfully, Hyperoptic installed in my postcode and have been using them for for free (first 12months contract deal) and will start paying for it when the Sky contract terminates. Cant wait to send that final call/email to tell them to **** off forever

  • IanKelly1987
    Ian kelly (@IanKelly1987) reported

    @cxdi55 @skytv @SkyHelpTeam Just cancel it

  • OlorundareOluw9
    Lico Rewis (@OlorundareOluw9) reported

    @BarcaUniversal @SkySports He didn't say this ****.

  • tcob1245
    nope (@tcob1245) reported

    @Skyukhelphub @SkyUK And now the engineer is delayed. Awful company. Will see what the others are offering. Had enough.

  • FinanceDirCFO
    Alastair Thomson (@FinanceDirCFO) reported

    Also every single AI customer service experience is unremittingly awful. Looking at @British_Airways and @SkyUK just in the last few days as world-class examples of this phenomenon... Badly designed, painful, unhelpful, circular processes that only make problems worse.