Sky Outage Report in Annfield Plain, County Durham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Annfield Plain, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Annfield Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Annfield Plain, County Durham, England
The most recent Sky outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Chester-le-Street, Consett, Durham, Wallsend, Boldon Colliery, Ryton and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Chester-le-Street |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Annfield Plain, England
Latest outage, problems and issue reports in Annfield Plain and nearby locations:
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
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Nigel Simpson
(@S1mpson) reported
from
Durham, England
@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
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Sarah
(@SarahFallows82) reported
from
Ryton, England
@SkyUK don’t like the new update for Sky Q. Slow and clunky.
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Emily Rowe
(@emi_rowe) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam my WiFi is not working (again!). In Newcastle upon Tyne. Tried connection diagnosis and no luck ..
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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Anthony A Dalzell
(@Tdal1369) reported
from
Washington, England
@SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date
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Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
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Lee Halbert
(@leehal) reported
from
Durham, England
@SkyHelpTeam A thumbs down for that ‘added’ feature!
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Gamer Nights Prudhoe
(@GamerBelsh) reported
from
Prudhoe, England
@SkyHelpTeam My Internet has been down since around six last night NE425DR area, do you know of any current problems? Done full resets in all in home equipment and swapped out micro filters etc it's like there's no signal coming in at all.
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Will
(@wjc_14) reported
from
Durham, England
The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡
-
Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam please could you advise when your broadband will be up and running? It has been down in my area for the past 2 hours and I am trying to work from home. Have tried all troubleshooting options
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
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Kirst
(@OohAwful) reported
from
Sunderland Bridge, England
@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
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Emily Rowe
(@emi_rowe) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔
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Jon
(@jonridley87) reported
from
Hetton-Le-Hole, England
Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man
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Paul Kelly
(@paultkelly_) reported
from
Walker Gate, England
@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
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Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Zane Radcliffe
(@zanewrites) reported
@RustyBamford @SkyHelpTeam Yep, no connection in Combe Down
-
Ok casa ug
(@OkweraGerald2) reported
According to reports, Paul Pogba agreed personal terms with Manchester City but turned down a move to the Etihad because he was concerned about the backlash from Manchester United supporters Skysports @UpdatesEnglish
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Laura
(@laurs_1992) reported
@SkyHelpTeam I'm not waiting the time it says to get through. I'm working from home (or trying to!) It's a ridiculous service for the amount of money paid a month for the services.
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Jaime King
(@Jaime_king_) reported
@SkyUK my broadband is not working and I can’t get hold of anyone. Can you help?
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4kryingoutloud
(@4kryingoutloud) reported
@SkySports WHY as a @Virginmedia customer in 2022 can I not watch Skysports live on my Chromebook? There's a "SKYGO" app but no access for Virgin customers. C'mon guys, Chromebooks outsold Macs in 2021. #SkySports #virginmedia #Chromebook
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Sandeep Singh Manhas
(@Dhorli_Warrior) reported
@RainFire89 @SkyHelpTeam I have just spoken to someone at Sky they said problem in area they need to raise with business resilience team? Whatever that means ?
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Bruce Devlin
(@BruceDevlin) reported
Dreadful service last night from @SkyHelpTeam explained my what four year old remote was kaput. Went throw two three trouble shooting messages explained there were new batteries etc and no reply. Eventually bought on Amazon and this morning congratulated on my purchase? Cheek.
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Emmalee Wilson
(@sparkyseren) reported
@SkyHelpTeam came home last night to wifi not working spent hours trying to fix it. Now saying engineer coming out. But no time or date given.
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Daniel Johnson | Writer/Filmmaker
(@danieljohnsonuk) reported
@JakeBenRichards The expense of football is ridiculous. I was clapping the players during their lap of honour at the final home game, and couldn't help but think it should be them clapping us, for the ridiculous amounts we pay to help them be rich. I've also just cancelled my @SkyUK.
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Laura
(@laurs_1992) reported
@AcuVital @SkyHelpTeam I'm in LN6 also. The service is appalling for the amount of money paid. They don't seem to be bothered even though a lot of people have reported the problem!