Sky

Sky Outage Report in Annfield Plain, County Durham, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Annfield Plain, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Annfield Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Annfield Plain, County Durham, England 12/02/2025 20:10

December 02: Problems at Sky

Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Annfield Plain, County Durham, England

The most recent Sky outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Chester-le-Street, Consett, Durham, Wallsend, Boldon Colliery, Ryton and Jarrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomChester-le-Street Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Annfield Plain, England

Latest outage, problems and issue reports in Annfield Plain and nearby locations:

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @SkyHelpTeam Your online diagnostics suggest that there’s a line problem

  • helenolearyx Helen O'Leary (@helenolearyx) reported from Blaydon-on-Tyne, England

    @SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.

  • S1mpson Nigel Simpson (@S1mpson) reported from Durham, England

    @BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays

  • SarahFallows82 Sarah (@SarahFallows82) reported from Ryton, England

    @SkyUK don’t like the new update for Sky Q. Slow and clunky.

  • emi_rowe Emily Rowe (@emi_rowe) reported from Newcastle upon Tyne, England

    @SkyHelpTeam my WiFi is not working (again!). In Newcastle upon Tyne. Tried connection diagnosis and no luck ..

  • Doddsy9 Doddsy (@Doddsy9) reported from Stanley, England

    @SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room

  • Tdal1369 Anthony A Dalzell (@Tdal1369) reported from Washington, England

    @SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date

  • Woodysimon1987 Woody (@Woodysimon1987) reported from Gateshead, England

    @JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...

  • leehal Lee Halbert (@leehal) reported from Durham, England

    @SkyHelpTeam A thumbs down for that ‘added’ feature!

  • GamerBelsh Gamer Nights Prudhoe (@GamerBelsh) reported from Prudhoe, England

    @SkyHelpTeam My Internet has been down since around six last night NE425DR area, do you know of any current problems? Done full resets in all in home equipment and swapped out micro filters etc it's like there's no signal coming in at all.

  • wjc_14 Will (@wjc_14) reported from Durham, England

    The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡

  • TimBellhouse Tim Bellhouse (@TimBellhouse) reported from Dunston, England

    @SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...

  • helenolearyx Helen O'Leary (@helenolearyx) reported from Blaydon-on-Tyne, England

    @SkyHelpTeam please could you advise when your broadband will be up and running? It has been down in my area for the past 2 hours and I am trying to work from home. Have tried all troubleshooting options

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges

  • OohAwful Kirst (@OohAwful) reported from Sunderland Bridge, England

    @SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?

  • emi_rowe Emily Rowe (@emi_rowe) reported from Newcastle upon Tyne, England

    @SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man

  • paultkelly_ Paul Kelly (@paultkelly_) reported from Walker Gate, England

    @SkyHelpTeam can’t login getting error 288 have tried chrome and edge

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx

  • chazza_TW Chanise'shirley' (@chazza_TW) reported from Chopwell, England

    @SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • zanewrites Zane Radcliffe (@zanewrites) reported

    @RustyBamford @SkyHelpTeam Yep, no connection in Combe Down

  • OkweraGerald2 Ok casa ug (@OkweraGerald2) reported

    According to reports, Paul Pogba agreed personal terms with Manchester City but turned down a move to the Etihad because he was concerned about the backlash from Manchester United supporters Skysports @UpdatesEnglish

  • laurs_1992 Laura (@laurs_1992) reported

    @SkyHelpTeam I'm not waiting the time it says to get through. I'm working from home (or trying to!) It's a ridiculous service for the amount of money paid a month for the services.

  • Jaime_king_ Jaime King (@Jaime_king_) reported

    @SkyUK my broadband is not working and I can’t get hold of anyone. Can you help?

  • 4kryingoutloud 4kryingoutloud (@4kryingoutloud) reported

    @SkySports WHY as a @Virginmedia customer in 2022 can I not watch Skysports live on my Chromebook? There's a "SKYGO" app but no access for Virgin customers. C'mon guys, Chromebooks outsold Macs in 2021. #SkySports #virginmedia #Chromebook

  • Dhorli_Warrior Sandeep Singh Manhas (@Dhorli_Warrior) reported

    @RainFire89 @SkyHelpTeam I have just spoken to someone at Sky they said problem in area they need to raise with business resilience team? Whatever that means ?

  • BruceDevlin Bruce Devlin (@BruceDevlin) reported

    Dreadful service last night from @SkyHelpTeam explained my what four year old remote was kaput. Went throw two three trouble shooting messages explained there were new batteries etc and no reply. Eventually bought on Amazon and this morning congratulated on my purchase? Cheek.

  • sparkyseren Emmalee Wilson (@sparkyseren) reported

    @SkyHelpTeam came home last night to wifi not working spent hours trying to fix it. Now saying engineer coming out. But no time or date given.

  • danieljohnsonuk Daniel Johnson | Writer/Filmmaker (@danieljohnsonuk) reported

    @JakeBenRichards The expense of football is ridiculous. I was clapping the players during their lap of honour at the final home game, and couldn't help but think it should be them clapping us, for the ridiculous amounts we pay to help them be rich. I've also just cancelled my @SkyUK.

  • laurs_1992 Laura (@laurs_1992) reported

    @AcuVital @SkyHelpTeam I'm in LN6 also. The service is appalling for the amount of money paid. They don't seem to be bothered even though a lot of people have reported the problem!