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Sky

Sky Outage Report in Annfield Plain, County Durham, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Annfield Plain, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Annfield Plain, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Sky

Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Annfield Plain, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, Gateshead, Durham, Wallsend, North Shields, and Blakelaw.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 3 days ago
Newcastle upon Tyne Wi-fi 3 days ago
Newcastle upon Tyne Internet 4 days ago
Chester-le-Street TV 5 days ago
Newcastle upon Tyne Internet 7 days ago
Gateshead TV 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Annfield Plain, England

Latest outage, problems and issue reports in Annfield Plain and nearby locations:

  • tracycyprus
    Tracy Maudsley (@tracycyprus) reported from Birtley, England

    @SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing itโ€™s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)

  • pennas17
    carlpennington (@pennas17) reported from Gateshead, England

    @SkySports Idiot not even 2m

  • RaineMichaela
    Michaela Raine (@RaineMichaela) reported from Newburn, England

    What is that awful noise in the background of the Everton v liverpool game. @SkySports

  • kjmathews30
    ๐Ÿ…บ๐Ÿ…ธ๐Ÿ…ด๐Ÿ†๐Ÿ…พ๐Ÿ…ฝ ๐Ÿ…ผ๐Ÿ…ฐ๐Ÿ†ƒ๐Ÿ…ท๐Ÿ…ด๐Ÿ††๐Ÿ†‚ (@kjmathews30) reported from Prudhoe, England

    @SkyHelpTeam my broadband has been down from early this morning, any idea how long it will be until itโ€™s back on, postcode is NE42 5DP

  • breenster
    breenster & ๐Ÿถ (@breenster) reported from Wylam, England

    @dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... itโ€™s an Openreach issue Iโ€™m told...

  • breenster
    breenster & ๐Ÿถ (@breenster) reported from Wylam, England

    @dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait

  • Paul14boss
    Paul (@Paul14boss) reported from Newcastle upon Tyne, England

    @LittleHenryD @SkySports Awful news a young lad too

  • seilpup
    Caroline Smith (@seilpup) reported from Rowlands Gill, England

    @SkyHelpTeam @skytv Help!! I am not the only customer having this issue.

  • breenster
    breenster & ๐Ÿถ (@breenster) reported from Wylam, England

    @dbrereton @SkyUK BT... itโ€™s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say

  • mainsey8
    joseph mains (@mainsey8) reported from Washington, England

    Please help @skytv all i want to do is pause my @SkySports package. Iโ€™m finding it impossible as it keeps giving me the same message, there has been a problem please try again later

  • LizH_11
    Liz (@LizH_11) reported from Ryton, England

    @SkyHelpTeam Says no known problems in the area obs is as several people in this area are having same problem

  • TemporaryCarpet
    Jason the Furloughed ๐Ÿ‡ช๐Ÿ‡บ (@TemporaryCarpet) reported from Gateshead, England

    A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a ยฃ50 gift voucher whatever it is these days) #Landobot

  • wirehype
    Graeme Gilroy (@wirehype) reported from Newcastle upon Tyne, England

    @SkyHelpTeam ok so Iโ€™ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others donโ€™t, Iโ€™ve reset 15 times in last 5 days which Iโ€™m sure you will agree is no onโ€” help please oh and sometimes says card not read !

  • pennas17
    carlpennington (@pennas17) reported from Gateshead, England

    @SkySports No shit

  • W3z
    Wez (@W3z) reported from Sunderland Bridge, England

    @SkyHelpTeam I need help with my account. Iโ€™m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.

  • eponymousdrums
    adam featherstone (@eponymousdrums) reported from Lanchester, England

    @LeePuckrin @SkyBetChamp @EFL @SkySports Least you donโ€™t support Sunderland fella! Theyโ€™ve been ripped off the most.

  • sabzmzm
    โตฃ Salem | โต™โดฐโตโตŽ (@sabzmzm) reported from Walker Gate, England

    Called @SkyHelpTeam about the shit internet, and they basically told me it is what it is

  • TemporaryCarpet
    Jason the Furloughed ๐Ÿ‡ช๐Ÿ‡บ (@TemporaryCarpet) reported from Gateshead, England

    @SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.

  • kjmathews30
    ๐Ÿ…บ๐Ÿ…ธ๐Ÿ…ด๐Ÿ†๐Ÿ…พ๐Ÿ…ฝ ๐Ÿ…ผ๐Ÿ…ฐ๐Ÿ†ƒ๐Ÿ…ท๐Ÿ…ด๐Ÿ††๐Ÿ†‚ (@kjmathews30) reported from Prudhoe, England

    @SkyHelpTeam @OpenreachHelp my broadband has been down from early this morning, any idea how long it will be until itโ€™s back on, postcode is NE42 5DP

  • Doddsy9
    Doddsy (@Doddsy9) reported from Stanley, England

    @SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • daisyflower1981
    daisyflower1981 (@daisyflower1981) reported

    @SkyHelpTeam hi, I left in July 2020, looking at signing back up, am I classed as a new customer now?

  • Goyz55731901
    Goyz (@Goyz55731901) reported

    @SkySports And awful swing to look at!!

  • das2112a
    David shore (@das2112a) reported

    @SkyHelpTeam Not acceptable! No help calling SKY. We will certainly jump ship in June!

  • jbradleylfc
    Jack Bradley (@jbradleylfc) reported

    @SkyHelpTeam @SkyUK not looking at leaving sky, we have left sky but still have a week left until termination yet our internet levels have dropped off completely. Really not acceptable seeing as we are still paying for the service

  • g3ffd
    Geoff d (@g3ffd) reported

    @SkyHelpTeam @SkyHelpTeam . Yep done that and it says there is an issue in my area and has said that for the past 28 hours, doesnt give me an estimated fix time or any info... difficult running a business of your mobile data

  • das2112a
    David shore (@das2112a) reported

    @SkyHelpTeam I bet we still have no connection or news on fix in morning!

  • Oscar_AshleyOut
    Oscar Martinez (@Oscar_AshleyOut) reported

    @NUFC360 So Paul Merson was chatting **** again the other day? @skysports why do you continue to employ this man? Do you feel sorry for him or something?

  • wilkymsb
    True blue (@wilkymsb) reported

    @SkyHelpTeam I have tried to cancel sky sports but ur site has no way to do that ur call number is a joke now got an email ur upping my bill in a pandemic to recover ur losses please help me or I'm cancelling the whole thing through my bank i refuse to b robbed during a pandemic

  • Ad1das5
    Rich (@Ad1das5) reported

    If these Var decisions happened to any of the top 6 weโ€™d never hear the end of it from @SkySports but itโ€™s @LUFC so nobody cares!

  • Franniee_Bee
    Francesca โœŒ (@Franniee_Bee) reported

    @SkyHelpTeam why is my internet down?