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Sky Outage Report in Annfield Plain, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Annfield Plain, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Annfield Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Annfield Plain, County Durham, England 01/07/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Annfield Plain, County Durham, England

The most recent Sky outage reports came from the following cities: Durham, Newcastle upon Tyne, Gateshead, Wallsend, Consett, North Shields and Chester-le-Street.

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City Problem Type Report Time
United KingdomDurham Internet
United KingdomNewcastle upon Tyne TV
United KingdomGateshead TV
United KingdomWallsend Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Annfield Plain, England

Latest outage, problems and issue reports in Annfield Plain and nearby locations:

  • TemporaryCarpet Jason the Furloughed 🇪🇺 (@TemporaryCarpet) reported from Gateshead, England

    @SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say

  • pennas17 carlpennington (@pennas17) reported from Gateshead, England

    @SkySports Idiot not even 2m

  • tracycyprus Tracy Maudsley (@tracycyprus) reported from Birtley, England

    @SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)

  • chazza_TW Chanise'shirley' (@chazza_TW) reported from Chopwell, England

    @SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.

  • helenolearyx Helen O'Leary (@helenolearyx) reported from Blaydon-on-Tyne, England

    @SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx

  • eponymousdrums adam featherstone (@eponymousdrums) reported from Lanchester, England

    @LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.

  • OohAwful Kirst (@OohAwful) reported from Sunderland Bridge, England

    @SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...

  • S1mpson Nigel Simpson (@S1mpson) reported from Durham, England

    @BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait

  • RaineMichaela Michaela Raine (@RaineMichaela) reported from Newburn, England

    What is that awful noise in the background of the Everton v liverpool game. @SkySports

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges

  • Doddsy9 Doddsy (@Doddsy9) reported from Stanley, England

    @SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room

  • TimBellhouse Tim Bellhouse (@TimBellhouse) reported from Dunston, England

    @SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @SkyHelpTeam Your online diagnostics suggest that there’s a line problem

  • paultkelly_ Paul Kelly (@paultkelly_) reported from Walker Gate, England

    @SkyHelpTeam can’t login getting error 288 have tried chrome and edge

  • wirehype Graeme Gilroy (@wirehype) reported from Newcastle upon Tyne, England

    @SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !

  • Woodysimon1987 Woody (@Woodysimon1987) reported from Gateshead, England

    @JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jordanlong8 Chopper (@jordanlong8) reported

    @SkyHelpTeam I have made about 10 phone calls each of more than 1 hour with different opinions from everyone I speak to. An engineer was booked for Monday but never arrived. An engineer came today and said he couldn’t find a problem although he was outside of the house ?

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    @SkyHelpTeam trying to cancel subscription but it’s impossible, 40 mins on hold, chat is busy and can’t email please advise

  • Ebadul7 🧐 (@Ebadul7) reported

    @SkyHelpTeam Well I am trying to, I can’t just spend all day trying and being disconnected... terrible service if I’m honest

  • CoulthardPaddy Paddy Coulthard (@CoulthardPaddy) reported

    I hope Brucey and the lads aren't too hungover today after winning the 'we played well for 15 minutes against a poor Leeds side' cup yesterday! Get him sacked, it's embarrassing! #NUFC #BRUCEOUT @talkSPORT @SkySports @NUFC

  • MissNads22 MissNads22 🇱🇨 (@MissNads22) reported

    @SkyHelpTeam I went to my account to remove items from my package and it said to "contact us" after calling and going through security, "all lines are closed". Can you help??

  • gardynerx Sarah Gardiner (@gardynerx) reported

    @SkyHelpTeam Still having issues in Southampton which has been down since 4:30pm yesterday - now apparently it’s the router that’s the issue, why is the router suddenly an issue following your services cutting?

  • may_shed jamesmayshed (@may_shed) reported

    @SkyHelpTeam got a new box a couple days ago, wifi still going down

  • petebeckett1 Pete (@petebeckett1) reported

    @MartinScullion8 @R_H_Lead @SkySports Legend in Basketball, absolutely terrible at Baseball, which is why he went back to Basketball after a failed Baseball career.

  • marsh_1985 claire Marsh (@marsh_1985) reported

    @SkyHelpTeam It sent me to a page to book an engineer. No date thought which is frustrating as I am teaching live classes to college students and is causing many issues.

  • LH12341234 Lee Henry 🇾🇪 (@LH12341234) reported

    @dgfrlmcd @SkySports Not my fault Santa never brought you a games console, gerbil.