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Sky outages and service status in Annfield Plain, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Annfield Plain, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received Apr 22, 1:02 AM GMT+1.
  • 50% Internet (50%)
  • 21% TV (21%)
  • 14% Phone (14%)
  • 7% Total Blackout (7%)
  • 7% Wi-fi (7%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Annfield Plain, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Annfield Plain, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 24: Problems at Sky

Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Annfield Plain, England

The most recent Sky outage reports came from the following cities: Washington, Newcastle upon Tyne, Wallsend, North Shields, Gateshead, Chester-le-Street, and Durham.

CityProblem TypeReport Time
Washington Internet 3 days ago
Newcastle upon Tyne Internet 3 days ago
Wallsend TV 6 days ago
Wallsend Internet 10 days ago
Washington Phone 10 days ago
Newcastle upon Tyne Total Blackout 12 days ago

Nearby cities with recent reports

Washington

1 recent signals

3 days ago
Newcastle upon Tyne

1 recent signals

3 days ago
Wallsend

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Annfield Plain, England

Latest outage, problems and issue reports in Annfield Plain and nearby locations:

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam Yes all the devices that are connected to it are having issues

  • smudge79
    Danielle Smith 💙 (@smudge79) reported from Marley Hill, England

    @SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.

  • ChrisNUFC4
    Chris (@ChrisNUFC4) reported from Newcastle upon Tyne, England

    @SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network

  • pauljacques83
    Paul Jacques (@pauljacques83) reported from Sunderland Bridge, England

    The update to the @SkySports app is ****

  • SteveCoyne6
    LymphomaLad (@SteveCoyne6) reported from Longbenton, England

    @SkyHelpTeam could an engineer -hypothetically- move my dish to another wall of my house due to poor signal where it is?

  • xAlexandraLeex
    Alexandra Lee (@xAlexandraLeex) reported from Ovingham, England

    @SkyUK The fact that it literally is just streaming and no hard drive to actually record things, the cost of the tv package shouldn’t be the same as SkyQ. There should be a reduction in price for what is just a streaming service. I’m pretty disappointed with it tbh

  • headcoverlova
    Paul Frampton (@headcoverlova) reported from Bearpark, England

    @SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.

  • mikecharlston
    Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @SkyHelpTeam We’ve had a call today claiming to be needing to check our broadband for issues we’ve had and they had permission from sky head office. The callers English was very poor & the background was noisy. Does this sound like something which is real or a scam?

  • farrenciaran
    Ciarán (@farrenciaran) reported from Whickham, England

    Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.

  • pearceswan
    David Pearce (@pearceswan) reported from Newcastle upon Tyne, England

    @SkyHelpTeam TOLD for £3 per month on my subscription for the extra running costs what that would be! however,it costs extra to run MY Services but you’ll have massive profit, you should absorb this for your loyal customers, you’ll face customer’s terminating.23 yrs+ 4 nothing

  • Keeeeegurrnnnnn
    KK (@Keeeeegurrnnnnn) reported from Newcastle upon Tyne, England

    @SkySports @SkySportPrem The commentary is kkkin terrible. #BHANEW

  • tempersmith
    shaun smith (@tempersmith) reported from Gateshead, England

    @SkySportsPL @SkySports Alan smith 1 of the worst pundits awful

  • RobiR1972
    Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam problems connecting my Qbox when I have my Amazon echos on, have reset the connections but saying I may need a sky booster, but when echos are off the box connects, it’s starting to annoy me now, it’s been happening for a few days on and off now

  • RobiR1972
    Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam are their problems in the Newcastle upon Tyne area today, no telly, no broadband

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah

  • smudga27
    Ian Smith (@smudga27) reported from Newburn, England

    @skytv @SkyHelpTeam Can you explain the constant issues with the “guaranteed” WiFi service performance you promise me? Ability to support multiple devices ❌ stability of service ❌speeds ❌#skybroadband #skyvip

  • staceyloweryy2k
    stacey (@staceyloweryy2k) reported from Longbenton, England

    @SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!

  • RobiR1972
    Rob (@RobiR1972) reported from Walker Gate, England

    @SkyHelpTeam is their a internet problem in Newcastle upon Tyne, mines not on today again

  • slapnuts316
    Slappy (@slapnuts316) reported from Washington, England

    @SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ChuckStyle1
    Chuck Style (@ChuckStyle1) reported

    @jammierooroo @SkyUK **** @SkyUK for this disgraceful behaviour. Why are they allowed to get away with this shitshow, makes me so mad 😡

  • GeoffPrice2
    Geoff Price (@GeoffPrice2) reported

    So sorry to hear this. SkyUK are very demanding. I’ve had problems with them too. Very bad senior management I’d say.

  • Glen11Glen
    Glen James (@Glen11Glen) reported

    @jammierooroo @Kate3255742882 @SkyUK you have 14 days to cancel

  • garethlewis1959
    Gareth Lewis (@garethlewis1959) reported

    @AKA_The_RC_One @jammierooroo @SkyUK Their loss, but in the past 6 months I've negotiated discounts for my own, my father (93!) and sister's contracts. All paying less for more services. I spoke to someone in an Indian call centre for one but then rang back to cancel/clarify details and got an even better deal!

  • MikeyF88970088
    Mike F. Common Sense Respecter (@MikeyF88970088) reported

    @jammierooroo @Noritaeden @SkyUK I had a similar experience with their Indian call ctr. I called back and demanded to speak to someone in the UK (they have a call ctr in Scotland). The guy was v helpful and easy to understand. Got my bill down by over £45 a month. Moral of story, demand to speak to a brit!

  • nirave
    Nirave 尼拉夫 (@nirave) reported

    @jammierooroo @Bredebeck @SkyUK Absolutely do the SAR request and make it clear that you want that recording so you can complaint the ombudsman. They'll try and say oh it's a mistake and we've resolved it so there's no need for the SAR but make sure you get that recording regardless. Then hammer the bastards.

  • eleonorasfalcon
    Sue🦖🇮🇱💚🤍💜🏳️‍🌈Women, Life, Freedom (@eleonorasfalcon) reported

    @jackisgeeky @jammierooroo @SkyUK Yes, but you still end up paying Sky (through Now streaming service) because they have the rights to almost all tennis matches.

  • marktenjag
    Mark#SpeedIsLife 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@marktenjag) reported

    @jammierooroo @SkyUK Good luck if you can get to talk to an actual human. @SkyUK are despicable in terms of customer relations.

  • amrish1304
    manishR (@amrish1304) reported

    @SkyUK please do something about the Sky Max Router. I used to get better coverage with the previous black router and now its not even reaching my upstairs bedrooms. The sky max pod is a good solution but at 8 pounds it is not pocket friendly. A long time customer

  • Bredebeck
    LW (@Bredebeck) reported

    @jammierooroo @SkyUK I worked with @SkyUK The amount of elderly who never knew they were paying for movies or other services....people who were given Netflix free for 3 months then charged and the elderly never knew. Sky has no moral compass. The agents are on commission too!