Sky Outage Report in Marley Hill, Gateshead, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Marley Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Marley Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Sky
Sky is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Marley Hill, Gateshead, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Whitley Bay, Wallsend, Cramlington, Sunderland, Durham, Consett, Gateshead, North Shields, South Shields and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Internet | |
| Whitley Bay |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Marley Hill, England
Latest outage, problems and issue reports in Marley Hill and nearby locations:
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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david m fisher
(@davidmfisher1) reported
from
Cramlington, England
@SkyHelpTeam good evening I am waiting for a delivery of a new broadband hub but can't find anywhere to trace it can you help please
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
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Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
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Graeme Gilroy
(@wirehype) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !
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Rosco
(@Peterross83) reported
from
Sunderland, England
@SkySports Damn!
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Paul Kelly
(@paultkelly_) reported
from
Walker Gate, England
@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
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adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@theinsidernufc @NUFCgallowgate This constant comparison is boring. I never had issue with Bruce getting job @SkySports it’s what I expect from ownership & their ambition. But hoping we may now have owners that are ambitious & want NUFC to be it’s best. In which case we would need to change.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
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Paul
(@Paul14boss) reported
from
Newcastle upon Tyne, England
@LittleHenryD @SkySports Awful news a young lad too
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Craig Stewart
(@CraigJStewart89) reported
from
Sunderland, England
@SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks
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Nigel Simpson
(@S1mpson) reported
from
Durham, England
@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Carrie Lester
(@CarrieL52846366) reported
@SkyUK think it's utterly disgraceful that in this current climate not only are you trying to add £4 per month just for broadband but then adding a £10 'admin fee' when you try to change this! What admin? I called you...way to treat existing customers!!
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Paul
(@8gzd8k76nM) reported
@camilo2240 @Capellarec @SkyHelpTeam Except they aren’t because you had to agree to the key fact and T&C that prices may increase during your minimum you turnip. Also if you really feel that way, for whatever strange and illogical reason, you can just cancel as you are within your 30 day cooling off period
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dave jones
(@djon3s1982) reported
@SkyHelpTeam Who remembers when sky was a good service and had customer service to be proud of
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Scott Lazell
(@James_Bramwell) reported
@SkyHelpTeam My WiFi isn't working despite every time I try to fix through My Sky app it telling me all my connections are fine. No Disney+ etc for my boys to watch. No apps on my phone working unless I use my mobile data. When in next 24 hours will you send someone to fix it?
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Queenie Buffay
(@QueenieBuffay) reported
@SkyHelpTeam business broadband no connection, phone line (says) use out of hours web chat. No luck. Nighttime economy business and dire customer service. Assist please
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Richard Smith
(@RS_Koolar) reported
@RayMairead As the past few days have shown he is part of the globalist elite. However unlike the left, the right don’t want him to never work again, just whilst at bbc he has to remain impartial. He is free to spout **** at @SkySports or @btsport and ppl we just ditch their subscriptions.
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John
(@ThatGooneragain) reported
Hoping @SkySports are gonna offer this service with no commentary so we don’t have to listen to ***** like @GNev2 and @Carra23
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𝕋𝕠𝕓𝕪 𝕄𝕒𝕤𝕤𝕠𝕟
(@Vikkelspies) reported
@SkyHelpTeam If they could learn how to use email then we might be able to arrange a call at a time when I’m not in a meeting or trying to put my three year old twins to bed. If I offered the same level of service to my customers I’d have been fired by now.
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Juan
(@camilo2240) reported
@Capellarec @SkyHelpTeam Hi @Capellarec, be careful with this liers, I am a nee customer. I buy the package 2 weeks ago for £25 pounds and 1 week ago they sent me an email about it will be increased to £29 from april. They are scammers
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Don Beech
(@DaBigPoppa1) reported
@SkyUK I'm £113 per month (due to cancel at notice period) ans have been informed my package is going up to £158 per month. No happening. Customer for 15 years. Disgusting