Sky Outage Report in Marley Hill, Gateshead, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Marley Hill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Marley Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Marley Hill, Gateshead, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Gateshead, Washington, North Shields, Durham, Hebburn, Consett, Cramlington, Chester-le-Street and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
Wi-fi | |
| Gateshead |
Internet | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Marley Hill, England
Latest outage, problems and issue reports in Marley Hill and nearby locations:
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L i a m
(@LiamDson) reported
from
Newcastle upon Tyne, England
@_GJesus9 @mymatehaydn @SkySportsPL @SkySports Have a day off Lacelles arm brushed Kane and he fell over like a bag of shit , about time VAR came in stop shit like that going against teams.
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des
(@dereknichols1) reported
from
Wheatley Hill, England
@SkySports can someone tell this idiot commentating on the @Boro match what time it is.. he’s calling for added time at 75 mins ffs😂
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Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
@SkyHelpTeam can I have the email address for a complaint please
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Andy Hills
(@drandyhills) reported
from
Dunston, England
@Rog1Ben @Levi_Bowden74 @SkySportsPL @SkySports Haven’t seen footage. If facing wrong way then definitely dislocated and almost certainly tib fib fracture too. Poor guy.
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HiddenDragon1979
(@WickedestWoods) reported
from
Longbenton, England
@SkyHelpTeam Disappointed (actually disgusted) to see that 75% loss of broadband service for over a month results in a goodwill gesture of £14 and that’s it. Let’s ignore the fact that I had to ring you 6 times and be fed various stories from your call operators.
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@SkyHelpTeam There’s been no update on the my service page since 7pm yesterday.
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HiddenDragon1979
(@WickedestWoods) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam I swear to god that I would leave Sky Broadband if could. You’ve made me jump through hoops and STILL not fixed my broadband despite a BT engineer telling me the simple fix solution.
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Richard Payne
(@NuttyRichie) reported
from
South Shields, England
@MrChrisWynn @Simon21ne @virginmedia @nowtvhelp @SkyHelpTeam I managed one week before cancelling! Sky says I have so many devices that it’s slowing the hub down, in 2019 that’s piss poor
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Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
I’ve had the worst customer service from @SkyUK since I first became a customer in 2007, it’s a shame to see another big organisation going down the pan!! #noloyality #nothingresolved #secondskyvisitintwodays
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jonny ward
(@wardy22589) reported
from
Longbenton, England
Hi @SkySports will you be refunding some of my sky subscription as you are not providing a full service at the moment during the #NUFC game
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pipkins
(@fredspoon) reported
from
Chester-le-Street, England
@itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.
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Alan 🧜🏻♂️ itsabrickthing 🧚🏻♂️
(@itsabrickthing) reported
from
Newcastle upon Tyne, England
@denzilOshamen @SkyHelpTeam Yeah don’t do it! Stick to your guns, you shouldn’t have to pay to fix their service. As soon as the agent said my router was out of warranty and I wasn’t in contract I knew what he was planning 😡 Also his initial “solution” was for me to leave and find another provider! #wtf
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Hawaay61
(@Hawaay61) reported
from
Cramlington, England
@sbagroboys @SkySports They are so thick skinned they can’t see that they’re the ******* cause of these poor clubs going under. #liveinSkyworld
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Paula Normington
(@ParalegalPaula) reported
from
Newcastle upon Tyne, England
Absolutely crap service from @SkyHelpTeam - kicked me out of my email account and now I have to sit on hold for at least 30 minutes
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Alan 🧜🏻♂️ itsabrickthing 🧚🏻♂️
(@itsabrickthing) reported
from
Newcastle upon Tyne, England
@denzilOshamen @SkyHelpTeam 2/2 I demanded to speak to a manager. After 15 mins of being told I would get the same answer from a manager, agent went away then came back and told me that they “have found a way to give me the router for free” Sky’s customer service has worsened since I joined 5 years ago.
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PaulKezza
(@Paulkezza) reported
from
Cramlington, England
@SkySportsPL @SkySports Just shows. When you leave Newcastle your performance changes and score hatricks . I just wish that fat **** would sell the club and piss off!!!!
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Old Mod Clen 🇬🇧
(@safcmod73) reported
from
Stanley, England
@SkyUK how to treat a loyal customer i pay around £140 a month for sky tv broadband and telephone line , well my sky q box froze last night and i now need an engineer who can’t come till November 9th , which i find totally unacceptable and i will be cancelling everything asap
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BRI-SAFC
(@safcking) reported
from
Houghton-Le-Spring, England
@SkyHelpTeam please help me I’ve tried ringing but am getting nothing ffs
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Paul Wilson
(@PaulWiywill) reported
from
Walker Gate, England
@SkySportsPL @SkySports Load of fk8ng shit nothing wrong with tackle you biased bunch of cheats
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Richard Payne
(@NuttyRichie) reported
from
South Shields, England
@skyhelpteam @nowtvhelp Your 1471 service is terrible! I’d rather the date first like Monday 2nd January at 7:15pm rather than telnumber:year:month:day:time and the voice is so slow
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Williams
(@sw37ans) reported
6 phone calls later and I still can't get @skytv to re activate my multi room. All they want to do is sell me new equipment! So frustrating like talking to a wall. Latest agent just leaving me waiting in silence for minutes on end 😩😫 shocking customer service ! @SkyHelpTeam
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Shonagh
(@shon_maak) reported
Hi @SkyHelpTeam - are there known broadband issues in the FK5 area today? My internet keeps cutting out and this isn’t the first day despite upgrading our broadband a few weeks ago.....
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Simon Williams
(@sw37ans) reported
@davidhills12 @skytv @SkyHelpTeam They're a joke mate, a massive company worth billions and they treat their customers like dirt
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Kris McKechnie
(@GrumpleKiltSkin) reported
@SkyHelpTeam Good morning. i am having trouble signing into another device for Sky Go. It keeps asking me to verify the registration of a new device but it is sending an email to an email address that is very similar to mine but one that i have never had. can someone help with this? Thanks
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Donna Aitken
(@Happiest_Gurl) reported
@SkyHelpTeam I've been having ongoing issues with my broadband where it is says access point temporary full. I have been having these issues for months and have a new router but issues persist. I cant speak to anyone and as a home worker I need this resolved asap. Please help
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🏴 Paula 🏴
(@Poogle40) reported
broadband issues with @SkyHelpTeam …run test & am advised there def is an issue and to call an “expert” - a number was quoted & message saying “don’t worry we will pick up right where u left here”…called number, got voicemail then text ref me back 2 website where I left off 😡
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markfromlodz
(@markfromlodz) reported
@SkyHelpTeam It's been happening all week. Since I switched to Sky, I can't connect. LOTS of people on the Play store are reporting a problem with the app not finding the box, although I don't know if they're on Sky broadband. I had to open a port (32400) on the router to make Plex work.
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Glen
(@glenguthrie176) reported
@SkyHelpTeam my wife phoned yourselves to discuss a issues that we have and you overseas call handler was rude obnoxious and dis respectful it doesn't matter about the issue we are cancelling in January #nonexistantcustomerservice
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markfromlodz
(@markfromlodz) reported
@SkyHelpTeam It's the Sky+ app. Like I said, on the Play Store, there are lots of 1 and 2 star reviews in recent weeks with people saying the app can't find their box now. Some say it happened after upgrading to Android 11. I have Android 11. I had no problems with it when I was with EE.
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toddyboy
(@Gtoddyboy) reported
@SkyHelpTeam Thanks, I have followed the guidance yesterday and was hoping you could confirm if there is a problem in this area, don’t want to book an engineer if problem is general, what is current waiting time for visit? Thanks