Sky

Sky Outage Report in Sunderland, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Sunderland, England 12/10/2025 04:40

December 10: Problems at Sky

Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Gateshead, South Shields, Chester-le-Street, Sunderland, Durham and Boldon Colliery.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne TV
United KingdomWallsend TV
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • Cosseycj Chris Cossey (@Cosseycj) reported from Wallsend, England

    @SkySports @SkySportsPL what do I need to do to cancel my sky sports subscription? no point having it if #nufc are not going to be shown at all, @premierleague

  • wjc_14 Will (@wjc_14) reported from Durham, England

    It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.

  • paultkelly_ Paul Kelly (@paultkelly_) reported from Walker Gate, England

    @SkyHelpTeam can’t login getting error 288 have tried chrome and edge

  • Woodysimon1987 Woody (@Woodysimon1987) reported from Gateshead, England

    @JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...

  • S1mpson Nigel Simpson (@S1mpson) reported from Durham, England

    @BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays

  • OohAwful Kirst (@OohAwful) reported from Sunderland Bridge, England

    @SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?

  • wjc_14 Will (@wjc_14) reported from Durham, England

    The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡

  • TimBellhouse Tim Bellhouse (@TimBellhouse) reported from Dunston, England

    @SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...

  • blyth_mike Mike Blythe (@blyth_mike) reported from Longbenton, England

    @TVKev @MailSport Terrible decision by @SkySports to get rid of 3 of the best pundits on TV.

  • leehal Lee Halbert (@leehal) reported from Durham, England

    @SkyHelpTeam A thumbs down for that ‘added’ feature!

  • Tdal1369 Anthony A Dalzell (@Tdal1369) reported from Washington, England

    @SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date

  • emi_rowe Emily Rowe (@emi_rowe) reported from Newcastle upon Tyne, England

    @SkyHelpTeam my WiFi is not working (again!). In Newcastle upon Tyne. Tried connection diagnosis and no luck ..

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx

  • Doddsy9 Doddsy (@Doddsy9) reported from Stanley, England

    @SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room

  • MrsLou_R Louise Ross (@MrsLou_R) reported from Sunderland, England

    @SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @SkyHelpTeam i wanna cancel my sports

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man

  • helenolearyx Helen O'Leary (@helenolearyx) reported from Blaydon-on-Tyne, England

    @SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.

  • emi_rowe Emily Rowe (@emi_rowe) reported from Newcastle upon Tyne, England

    @SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔

  • helenolearyx Helen O'Leary (@helenolearyx) reported from Blaydon-on-Tyne, England

    @SkyHelpTeam please could you advise when your broadband will be up and running? It has been down in my area for the past 2 hours and I am trying to work from home. Have tried all troubleshooting options

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • taznogaming tazno (@taznogaming) reported

    @Nat_Likes_Cat @Declanlyall @SkySports Then again this ain't sports day Internationals is a country achievement so the supporters are also involved Just like clubs ppl support Hence why I don't lower standards even for arsenal (team I support)

  • bilinbolonka John Doe (@bilinbolonka) reported

    @SkyHelpTeam Every time I’ve called they keep telling me they will call me back tomorrow with an update. That never happens. No one ever calls me back, no one ever gives me an answer from the Order Recovery team.

  • MattyBx9427 MattyB (@MattyBx9427) reported

    Hiya @SkyHelpTeam Do You Offer Broadband Boosters For Boosting Wi-Fi upstairs is really slow because of it Router is in Front Living Room ground Floor thinking of putting a booster in front bedroom above router 1st floor and one in back bedroom 1st floor

  • tim_rigby TJ (@tim_rigby) reported

    @Christian6AT @WoodyUK69 @SkySports Playing 5 defenders and two defensive midfielders was unnecessary and against our strengths. Setting up to stop Italy was foolish and sent the wrong signal to players. The way Kane was deployed was risible. And Saka has never taken a penalty before

  • prphotographyuk PR Photography (@prphotographyuk) reported

    @SkyHelpTeam I go through the options and it just says im sorry i can not help you at this time, goodbye

  • jimmyjumpship Jim (@jimmyjumpship) reported

    @SkyHelpTeam Yo. Please can someone DM me. I'm having serious problems with my Sky TV 😭😭

  • ThePieman13 ThePieman13 (@ThePieman13) reported

    @SkyHelpTeam hi there. It seems for about 2 days now I can't view videos or links on Twitter through my Sky WiFi, the videos just buffer and links do nothing. The second I switch to mobile Internet (EE) everything works instantly. Can you help? I've restarted my router already.

  • paulandrews22 Paul Andrews (@paulandrews22) reported

    @SkyHelpTeam Hi, my box is connected to the WiFi buy when I try to download something it days there are broadband connection issues. It works sporadically and I've tried reconnecting the WiFi. Could scaffold cause the issue? Thanks

  • Johnb2005 JohnBLFC19* (@Johnb2005) reported

    @SkyHelpTeam catch up and apps on sky q mini boxes won't connect to the main Sky q box, message I'm getting is this service isn't available, tried everything, updating, turning on and off, reconnecting main box to internet while mini's are unplugged, any further suggestions

  • Cage_R6 Cage (@Cage_R6) reported

    Hey @SkySports can we get some of these people who are talking **** about the penalty misses to come and take a pen?