Sky

Sky Outage Report in Sunderland, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Sunderland, England 06/04/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. TV (48%)

    TV (48%)

  2. Internet (34%)

    Internet (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sunderland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Washington, Sunderland, Durham, Whitley Bay, Gateshead, Stanley, North Shields, Chester-le-Street, Peterlee, Seaham, South Shields, Wallsend, Hebburn and Jarrow.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomWashington TV
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Phone
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • Woodysimon1987 Woody (@Woodysimon1987) reported from Gateshead, England

    @JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...

  • CraigJStewart89 Craig Stewart (@CraigJStewart89) reported from Sunderland, England

    @SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks

  • OohAwful Kirst (@OohAwful) reported from Sunderland Bridge, England

    @SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?

  • tracycyprus Tracy Maudsley (@tracycyprus) reported from Birtley, England

    @SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)

  • Doddsy9 Doddsy (@Doddsy9) reported from Stanley, England

    @SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room

  • MrsLou_R Louise Ross (@MrsLou_R) reported from Sunderland, England

    @SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?

  • emi_rowe Emily Rowe (@emi_rowe) reported from Newcastle upon Tyne, England

    @SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔

  • No9Legends Graham Townsley (@No9Legends) reported from Whitley Bay, England

    @theinsidernufc @NUFCgallowgate This constant comparison is boring. I never had issue with Bruce getting job @SkySports it’s what I expect from ownership & their ambition. But hoping we may now have owners that are ambitious & want NUFC to be it’s best. In which case we would need to change.

  • TimBellhouse Tim Bellhouse (@TimBellhouse) reported from Dunston, England

    @SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...

  • S1mpson Nigel Simpson (@S1mpson) reported from Durham, England

    @BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays

  • pennas17 carlpennington (@pennas17) reported from Gateshead, England

    @SkySports Idiot not even 2m

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man

  • TemporaryCarpet Jason the Furloughed 🇪🇺 (@TemporaryCarpet) reported from Gateshead, England

    @SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.

  • helenolearyx Helen O'Leary (@helenolearyx) reported from Blaydon-on-Tyne, England

    @SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.

  • Tdal1369 Anthony A Dalzell (@Tdal1369) reported from Washington, England

    @SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx

  • wirehype Graeme Gilroy (@wirehype) reported from Newcastle upon Tyne, England

    @SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !

  • helenolearyx Helen O'Leary (@helenolearyx) reported from Blaydon-on-Tyne, England

    @SkyHelpTeam please could you advise when your broadband will be up and running? It has been down in my area for the past 2 hours and I am trying to work from home. Have tried all troubleshooting options

  • paultkelly_ Paul Kelly (@paultkelly_) reported from Walker Gate, England

    @SkyHelpTeam can’t login getting error 288 have tried chrome and edge

  • Peterross83 Rosco (@Peterross83) reported from Sunderland, England

    @SkySports Damn!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Peter_Courtenay Peter-C1983 (@Peter_Courtenay) reported

    And now we’re on another advert so that’s another 3 mins atleast. Honestly can not believe how poor you cover women’s golf @SkySportsGolf @SkySports

  • cring3boyy nøah ;; (@cring3boyy) reported

    @SkyUK fix your internet

  • hiidenhirvi kaiha | kiitos kimi (@hiidenhirvi) reported

    also can we talk about how the skysports commentators absolutely **** on some of the drivers and make rude remarks constantly? and yall gotta pay £70/month for that audacity?? it dont seem right to me.

  • MauriceKilbride Maurice Kilbride (@MauriceKilbride) reported

    Absolutely love team golf and the #SolheimCup is as competitive as the Ryder Cup these days! Shame about the awful @SkySports coverage which has been amateurish, biased and peppered with adverts at crucial times.

  • AunMohammed90 Syed Aun Mohammed (@AunMohammed90) reported

    Hello @SkyUK . Once again our internet is down in the N10 / Muswell Hill area. Apologies but it's becoming quite frustrating. Whats the problem, why does it keep reoccurring and when will it be resolved?

  • JG_HR_ John Gilchrist (@JG_HR_) reported

    The coverage on @SkySports of the #SolheimCup is poor. We’re watching reviews of matches and interviews when matches that hang in the balance are nearing the end. Enough of the leaderboard and the arial shots, show us the play. And the commentators have made numerous mistakes.

  • PaulMagoo6 Paul McGovern (@PaulMagoo6) reported

    @SkySports Here come the conspiracy theorists! Get the damn vaccine. This isn’t about supposed choice. Sick hearing that bs. It’s about trying to crush a virus the same way vaccines crushed polio, smallpox, mumps etc. Common sense is what’s needed, problem is, it’s not very common!

  • jonathanbkr Jonathan Baker (@jonathanbkr) reported

    @ReitIncome @SkySports Doesn't matter if you think they are bs or not, we don't get to pick and choose what rules are followed and not receive consequences. They are there and if you don't abide by them then you can complain but it won't help.

  • compreensvel2 compreensível (@compreensvel2) reported

    @RandomParsnip @SkySports "So... Nowt to do with the fact Messi could have broken Pele's record in Brazil then?" yes, nothing

  • Txmryan14 Tom 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Txmryan14) reported

    @jamiemander2 @SkySports Apart from Saka who gave him 2 chances and he still did **** all. For a guy who’s well known for his movement he did **** all for Saka to get the ball to him like