Sky outages and service status in Sunderland, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Apr 6, 6:59 PM GMT+1.
- Internet (59%)
- TV (18%)
- Wi-fi (14%)
- Phone (9%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 10: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: North Shields, Newcastle upon Tyne, Gateshead, Chester-le-Street, Sunderland, South Shields, and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 North Shields
|
Internet | 4 days ago |
|
Newcastle upon Tyne
|
Phone | 6 days ago |
|
Gateshead
|
TV | 9 days ago |
|
Newcastle upon Tyne
|
Internet | 11 days ago |
|
Newcastle upon Tyne
|
Internet | 14 days ago |
|
Newcastle upon Tyne
|
Wi-fi | 14 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from East Rainton, England@SkyHelpTeam I’ve managed to sort the problem out
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Chris Parkin (@Chris_p18) reported from Gateshead, England@TristynClark4 @SkySports That's it... believe the big sam myths again. No, they weren't down and out when he took over
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Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England@SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!
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Harriet Walshaw (@HarrietWalshaw) reported from Sunderland Bridge, England@SkyHelpTeam we’re getting no satellite signal is this unique to us or a wider problem. Trying to phone but on hold for 20mins and counting.
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Michelle Hewison (@chellehewison) reported from Whitley Bay, England@SkyHelpTeam How does this work exactly? Especially given that I’ve been a loyal customer for the best part of 10 years and you took this matter out of my own hands!
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🏳️🌈 #ImArnieWhoAreYou? 🏳️🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England@SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?
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Trid (@TrevorRidley) reported from Sunderland, England@Designer_Ross @SkyHelpTeam My contract ends next month and I’m done with them. It’s been terrible
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Bob Scott (@scotty8461) reported from Shiremoor, England@SkyHelpTeam good evening I am a skyq VIP customer I think I have mistakenly signed up to an HD TRIAL how can I cancel please
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mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England@SkyHelpTeam I messaged on Saturday about my tv signal being down. Coming and going. Thought it might have been the weather. It’s now Monday and it’s still the same. It’s cooler here today so can’t be the heat
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Lee Hughes (@LeeJarraHackle) reported from South Shields, EnglandGreedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame
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JamieEric (@DoddsJamie) reported from Washington, England@SkySports some1 give @jamieredknapp8 a hand shake for basically telling neville he's talking **** again !!!! What's fixing the stadium gunna do to what's going on on the pitch !!!
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David Pearce (@pearceswan) reported from Newcastle upon Tyne, England@SkyHelpTeam It’s getting really annoying, I am at sky HD +plus customer I have a 2TB box in the living room 1Tb box in bedroom, got an email ,the new price increase from April an extra £3 per month, I don’t know why I’m not receiving any new channels or services 1/2
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JamesHunter (@JamesLaurence_) reported from Gateshead, England@SkyHelpTeam any update on the low fell connection outage? Thanks :)
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LymphomaLad (@SteveCoyne6) reported from Longbenton, England@SkyHelpTeam could an engineer -hypothetically- move my dish to another wall of my house due to poor signal where it is?
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Tommy (@tomcowey) reported from Walker Gate, England@stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.
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JFT97 Jeff Iceton (@ICEKOP) reported from Peterlee, EnglandOh #martintyler you ignorant prick. @SkySports sack this idiot immediately!!!
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Jamie Douglas (@jaydug) reported from Wallsend, EnglandLoving the coverage from @SkySports but have to say I think that was there worst production so far. Highlights just getting thrown in wherever and cameras not even catching the whole of the game . #thebbl
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Danielle Smith 💙 (@smudge79) reported from Marley Hill, England@SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?
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Pete Hind (@toonpete85) reported from Newcastle upon Tyne, England@SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact
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Danielle Smith 💙 (@smudge79) reported from Marley Hill, England@SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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fizzyfish🐠💙 (@fizzyfish77) reported@SkyHelpTeam I want to make a complaint about your reward system and the fact that the supermarket does not honour them. 2 times I’ve attempted and 2 times left empty handed
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SPIKE11 (@SpikeArmstrong) reported@SkySports presenter that's never a penalty!!! Their player dives for the second deffo penalty.. what a ****..
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Owacali (@Owacali) reported@FabrizioRonald0 @SkySports Arsenal has a record of giving historical records to others, yet they forget to give themselves. What a poor team.
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David Campbell (@DavieICampbell) reported@GerryBoyle42777 @SkySports He's also not shown as he's known for letting rip with the language. The 12th tee shot there didn't help him
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PEACEMAKER (@Peace_Makarr) reported@FabrizioRonald0 @SkySports Almunia is the worst goalkeeper I've ever seen in my life. He disgraced us a lot
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julian (@Julian2017124) reportedSky update March situation has now escalated to obviously CISAS however in the meantime I left a fair but honest review on Trustpilot about my experience. Jason from @skytv / @SkyHelpTeam replied with an apology, but I don’t accept it. Saying “sorry” means nothing if Sky still refuses to fix the actual problem. The core issue is simple! after nearly 6 years of loyalty (since 17 August 2020), Sky reset my Gold VIP status to Silver over a 24-day gap. SKY ASKED me to withdraw my previous CISAS complaint in good faith after the December 2024 billing dispute. I did exactly that. I then returned just 24 days later and agreed a new 24-month Sky Stream contract at £60 per month. I was never told that my previous tenure would vanish and everything would reset. Had I known, it would almost certainly have influenced my decision to rejoin. Or at least I could’ve made a better and more informed decision rather than a ill informed decision #SkyVIP #SkyComplaint #CISAS
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Marvie (@marvie_ultimate) reported@TouchlineX @SkySports International breaks are horrible
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PìLkß 🇹🇭 💙🦊💙 (@Tcp_28) reported@SkySports what's the point of paying for a service when you can't provide simple live football... Is there a refund coming? Er no.
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Orejagria🔻 (@Orejagria_) reported@abdizo_kharim @FabrizioRonald0 @SkySports It's dog **** compared to CR7's shot
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PERCYVAL (@percyvaljr) reported@FabrizioRonald0 @SkySports Almunia was a terrible goalkeeper