Sky Outage Report in Sunderland, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (14%)
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TV (10%)
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Phone (6%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Stanley, Gateshead, Sunderland, Durham, Jarrow, North Shields, Chester-le-Street, Peterlee, Washington, South Shields and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
TV | |
| Stanley |
Wi-fi | |
| Gateshead |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Matthew Curry
(@MatthewCurryx) reported
from
Newcastle upon Tyne, England
@SkyUK wanna help me, cool
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Shaun Ginks
(@shaunginks) reported
from
Washington, England
@bt_uk Shame you couldn’t offer this before I moved to Sky. Saying that, their signal was strong enough to get through to the studio without a booster! @bt_uk @SkyUK
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BIG PINK DRESS
(@bigpinkdressgnr) reported
from
South Shields, England
@kbally23 @SkyUK @SkyHelpTeam @VirginMediaCorp Err never ever going back to virgin
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harry charlton
(@charltonboro) reported
from
Gateshead, England
@SkySports derby didn't win the game, leeds through it away, there goalkeeper was a joke. leedsvgiftedv derby 2 goals, derby were not good,leeds were bad, manager should resign.
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bernie millar
(@berniemillar2) reported
from
Wideopen, England
Omg told myself all week that I was gunna binge Game of Thrones to catch up.... sat down to watch and it’s been took off @SkyHelpTeam 😭😭😭
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Ryan Kerr
(@ryankerr10) reported
from
Newcastle upon Tyne, England
@SkySports watching the nations league but unbearable with audio sync issues. Please sort it out
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BIG PINK DRESS
(@bigpinkdressgnr) reported
from
South Shields, England
@kbally23 @SkyUK @SkyHelpTeam @VirginMediaCorp The only issue I have is less than 24 hrs in told my bills going up I feel they've taken the piss
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Jonny
(@JNixy13) reported
from
South Shields, England
Re-watching #GoT on Sky box sets and the ******* have taken it off! Only got box sets to watch it again to get my fix now its finished. **** move @SkyUK **** move! 🤬
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Brett Howell
(@Brett_nufc) reported
from
Gateshead, England
@NicolaWintrip @premierleague @SkySports That's literally all it comes down to, don't bother me 7:45 Saturday night will be decent but so many others would have made plans!!
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TheGeordieGamer
(@GeordieGamerUK) reported
from
Longbenton, England
@SkyHelpTeam can you please stop changing Channel of WWE smackdown because it doesn’t record or fix you’re system so it records to whatever channel it’s on.
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Mark Bullock
(@Bully5HVFC) reported
from
Hazlerigg, England
@MickeyAdamson @Bims_World @SkySportsPL @SkySports Correct, infact, if they don’t win it despite all the help, they want to be ashamed
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Adam Greenacre
(@greenacre11) reported
from
Wallsend, England
@SkyUK @SkyHelpTeam why is my sound dropping out when watching live tv (currently love island) it goes alright for a few weeks and then back to dropping out.. send #help
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W. W. L. D. ?
(@RobLow_7) reported
from
Sacriston, England
@amysafcxx @SkySports are like @talkSPORT .... For some unknown reason they suck up to certain clubs and have issues with others ... strange how they suddenly have an interest in League One though imo
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Alan McGee
(@AlanMcGeeSay) reported
from
Cleadon, England
@SkyHelpTeam this is a joke been on over an hour waiting for broadband help on Messenger! Rang earlier only to be told you all on full days training ! A suggestion would be have a training day that includes how to leave a skeleton team on customer service #aghast
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hulk cass🔴⚪🔴⚪
(@hulkcass10) reported
from
Sunderland Bridge, England
@RileyMay06 @SkySports same old shit from them then mate
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JOSEPH
(@boak_joseph) reported
from
Hebburn, England
Only thing bad is sky is wanking over 1 billion pound stadium while ebbsfleet gateshead bolton are dying and North ferriby has to fold over a 7 grand debt 😔😔 #skysports
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BIG PINK DRESS
(@bigpinkdressgnr) reported
from
South Shields, England
Had @SkyUK less than 24 hours and I get an email saying a price increase Are you joking me It's the reason we left Virgin Truly awful service
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
Explosive @MailSport rubbish. Not challenging his answers with actual facts then. By I thought you were a proper paper, no just puppets and as bad as @talkSPORT @SkySports @beINSPORTS
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Fiona
(@FiFi_mrsD) reported
from
Sunderland Bridge, England
What’s the issue with Jurgen Klopp swearing at 10:30 on a Saturday night, surely it didn’t have to be beeped out #NEWLIV #SkySports
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Marley
(@SarahMarley19) reported
from
Whitley Bay, England
@SkyHelpTeam SkyQ is a mare! Almost every night on our second box same rubbish messages and connection issues, so bloody frustrating. Sort out a service that is not cheap!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Glen Riley
(@GlenSTFC) reported
@SkyHelpTeam No it’s to do with your BF deals. I’m an existing (long time, very loyal) customer! I’ve already got the HD pack but am interested in adding the UHD which I think works out at another couple of quid. But I don’t have Sky Signature and I’m presuming this is where the catch is...
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Ryan_scott2017
(@ryman2k11) reported
from
Bury, England
hello @SkyHelpTeam I’ve been trying to contact you regarding my broadband not working for more than 3 days now with no luck. Please could you contact me in DM or by phone? Much appreciated
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Susie Dunn #PUSB💙 👨👩👧👦⚽️ #MH
(@susie351975) reported
@SkyHelpTeam just come off the phone to a sky customer service advisor, after being a customer 21 years im suddenly being charged £10 to renew my broadband for 18 months. How do arrange to get Sky removed. Apparently been charging since 2017, rubbish, my last renewal i was not
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Richard Clarke
(@whiskeyanogo) reported
Finally got rid of @disneyplus via @SkyUK as frankly it’s a waste of money. We have excellent speed fibre broadband yet the damn thing buffers like it’s 20 years ago. #rubbish #sticktonetflix #wasteofmoney
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Gemma Rosie
(@gemma_rosie_) reported
@SkyHelpTeam Hello, we are having problems with our broadband but every time we run the troubleshooter it says your online tests are unavailable so we can't get any further. Can you help?
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Martin Townsend
(@TownsendMartin) reported
@SkyHelpTeam So disappointed... over 90% of my channels not working. Having to wait for an engineer to come out next Thursday but still happy to charge me the same! Shocking service!!
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keira
(@_keirapedley) reported
@SkyHelpTeam I've just waited over an hour on hold to talk about my absolutely awful internet, and then when I finally got through, was hung up on. I'd just confirmed my contact details were all still correct so the person clearly had my contact details and I'm very - continued
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Nikki Watkins #backtojack
(@NikkiMikkiEvs) reported
Awful coverage by @SkySports - not even able to follow the ball!
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R😷han
(@rohankops) reported
@SkyHelpTeam my openreach modem has LOS, and your broadband test in app and on the website don't work. Can I get some help here?
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keira
(@_keirapedley) reported
@SkyHelpTeam unimpressed to have not been called back. I refuse to wait that long again on hold and am more than disappointed to have not been called back especially after having explained my already existing complaints about the service currently provided.