Sky Outage Report in Sunderland, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (58%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Gateshead, Jarrow, Durham, Sunderland and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Wallsend |
TV | |
| Wallsend |
TV | |
| Newcastle upon Tyne |
Wi-fi | |
| Gateshead |
TV | |
| Jarrow |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Fiona
(@FiFi_mrsD) reported
from
Sunderland Bridge, England
What’s the issue with Jurgen Klopp swearing at 10:30 on a Saturday night, surely it didn’t have to be beeped out #NEWLIV #SkySports
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Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
@SkyHelpTeam can I have the email address for a complaint please
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W. W. L. D. ?
(@RobLow_7) reported
from
Sacriston, England
@amysafcxx @SkySports are like @talkSPORT .... For some unknown reason they suck up to certain clubs and have issues with others ... strange how they suddenly have an interest in League One though imo
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Jonny
(@JNixy13) reported
from
South Shields, England
Re-watching #GoT on Sky box sets and the ******* have taken it off! Only got box sets to watch it again to get my fix now its finished. **** move @SkyUK **** move! 🤬
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TheGeordieGamer
(@GeordieGamerUK) reported
from
Longbenton, England
@SkyHelpTeam can you please stop changing Channel of WWE smackdown because it doesn’t record or fix you’re system so it records to whatever channel it’s on.
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harry charlton
(@charltonboro) reported
from
Gateshead, England
@SkySports derby didn't win the game, leeds through it away, there goalkeeper was a joke. leedsvgiftedv derby 2 goals, derby were not good,leeds were bad, manager should resign.
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Adam Greenacre
(@greenacre11) reported
from
Wallsend, England
@SkyUK @SkyHelpTeam why is my sound dropping out when watching live tv (currently love island) it goes alright for a few weeks and then back to dropping out.. send #help
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Ryan Kerr
(@ryankerr10) reported
from
Newcastle upon Tyne, England
@SkySports watching the nations league but unbearable with audio sync issues. Please sort it out
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
Explosive @MailSport rubbish. Not challenging his answers with actual facts then. By I thought you were a proper paper, no just puppets and as bad as @talkSPORT @SkySports @beINSPORTS
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Mark Bullock
(@Bully5HVFC) reported
from
Hazlerigg, England
@MickeyAdamson @Bims_World @SkySportsPL @SkySports Correct, infact, if they don’t win it despite all the help, they want to be ashamed
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Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
Had fantastic service from @SkyUK #engineer this morning but I’ve been on 2 days #texting @SkyHelpTeam to sort a different problem & still haven’t getting anywhere 😩😩
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Vicki barry
(@VictoriaBarry82) reported
from
Sunderland, England
I’ve had the worst customer service from @SkyUK since I first became a customer in 2007, it’s a shame to see another big organisation going down the pan!! #noloyality #nothingresolved #secondskyvisitintwodays
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Matthew Curry
(@MatthewCurryx) reported
from
Newcastle upon Tyne, England
@SkyUK wanna help me, cool
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JOSEPH
(@boak_joseph) reported
from
Hebburn, England
Only thing bad is sky is wanking over 1 billion pound stadium while ebbsfleet gateshead bolton are dying and North ferriby has to fold over a 7 grand debt 😔😔 #skysports
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Marley
(@SarahMarley19) reported
from
Whitley Bay, England
@SkyHelpTeam SkyQ is a mare! Almost every night on our second box same rubbish messages and connection issues, so bloody frustrating. Sort out a service that is not cheap!!
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bernie millar
(@berniemillar2) reported
from
Wideopen, England
Omg told myself all week that I was gunna binge Game of Thrones to catch up.... sat down to watch and it’s been took off @SkyHelpTeam 😭😭😭
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Alan McGee
(@AlanMcGeeSay) reported
from
Cleadon, England
@SkyHelpTeam this is a joke been on over an hour waiting for broadband help on Messenger! Rang earlier only to be told you all on full days training ! A suggestion would be have a training day that includes how to leave a skeleton team on customer service #aghast
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Shaun Ginks
(@shaunginks) reported
from
Washington, England
@bt_uk Shame you couldn’t offer this before I moved to Sky. Saying that, their signal was strong enough to get through to the studio without a booster! @bt_uk @SkyUK
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BIG PINK DRESS
(@bigpinkdressgnr) reported
from
South Shields, England
@kbally23 @SkyUK @SkyHelpTeam @VirginMediaCorp The only issue I have is less than 24 hrs in told my bills going up I feel they've taken the piss
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Brett Howell
(@Brett_nufc) reported
from
Gateshead, England
@NicolaWintrip @premierleague @SkySports That's literally all it comes down to, don't bother me 7:45 Saturday night will be decent but so many others would have made plans!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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BadgerMills 🦡🦡🦡🦘🌈👼🏻🌛🕊🌸⭐️🐹🐹🐭🐭🐭
(@princessjo25) reported
@SkyUK Is there any reason that season 10 of Taskmaster isn’t available on Sky Q? Also no non-HD version of episode 1 of series 11 available. Help please!
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Scott Goodwin 🇬🇧
(@scottRG_89) reported
Over £100 a month for sky and they expect you to wait 2 weeks for an engineer to come out and fix the internet Terrible service @SkyUK
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brent barber
(@brentbarber16) reported
@SkySports Time to go quietly to the senior tour. I don’t think anyone will notice except the other seniors that won’t hang out with him.
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HIA Legal
(@HIALegalRecruit) reported
@SkyHelpTeam can’t access internet, complete outage , in Fulham , is this likely to be fixed anytime soon?
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4ButtonSoul🤙VTuberEN
(@4buttonsoul) reported
@SkyHelpTeam Yeah, having spoken to customer service again, who tried to pass the blame on to the cable running to my computer, while the wi-fi speed is 6mbps, I figure it would just be easier to take my money elsewhere.
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MarkH
(@Topcat2512) reported
from
Bridgend, Wales
Avoid #Skystore at all cost's. I rented a movie. But I had to interrupt watching it. When I went back to view it. I unfortunately pressed the wrong option by mistake. And ended up buying it as well. I contacted @SkyUK to explain and ask for a refund. 1/2
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allison
(@allinewns) reported
@SkyHelpTeam can someone DM me to help downgrade my tv package .. I’ve been on hold twice for 10+ mins each time and it disconnects
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Ash Wilson
(@Ash__Wilson) reported
@SkyHelpTeam Hi Alison, not a problem just at my house, looking on a local Facebook page, there’s lots of people who have just lost theirs as well! It was on and off for hours last night and again it seems like most of Lytham were down. Multiple isps so BT open reach fault maybe? Thanks
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IanB medic 💙
(@IanB999Medic) reported
@SkyHelpTeam I did speak to someone. He said he gave me the very best offers and deals available. That's why I went online as a new customer and found the same package £26 cheaper. It would be cheaper to throw my equipment away and get someone to bring new boxes and reconnect. Surely not?
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Bella Ciao
(@Bella_Ciao_Free) reported
@SkyHelpTeam I recontacted after given 31 days notice to leave so the cancellation of Sky had begun.Yesterday was to be my last day but obviously isn't now. I've just received a text and email regarding packaging to return Q equipment has been dispatched. Please cancel it...