Sky Outage Report in Sunderland, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Sunderland, Seaham, Hebburn and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV | |
| Gateshead |
TV | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Simon Garrity
(@simon_garrity) reported
from
Gateshead, England
@nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good
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stephen trotter
(@stephen26273) reported
from
Washington, England
Why do @SkySports always get boring **** has-been footballers in the studio? That villa player who always sticks up for bruce , forgot his name , so irrelevant #nufc @NUFC
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Cat Walker
(@Cat_Walker1983) reported
from
Peterlee, England
@SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help
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JamesHunter
(@JamesLaurence_) reported
from
Gateshead, England
@SkyHelpTeam any update on the low fell connection outage? Thanks :)
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Andrew Simpson
(@AgingBull73) reported
from
Bearpark, England
@talkSPORT Ok over 1000 fans surveyed, but where was survey taken and who did they support? Great unbiased survey. Source wasn't @SkySports was it?
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stephen trotter
(@stephen26273) reported
from
Washington, England
@SkySports report negative news on @NUFC as breaking news! Always slow Amy other time , fkn rats!!!! #NUFC
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@SkySportsPL @SkySports Both commentators are taking the p+ss, clearly got the ball, no studs, never a penalty…
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Paul Naples-Hails
(@naps154) reported
from
Wallsend, England
@SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬
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Gareth wall
(@waalli90) reported
from
North Gosforth, England
@SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?
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Noy Namo Jr.
(@NoynamoJr) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam internet has been down for about 45 mins now. Rebooted the router and ensured all the connections are fine. Wondering if there’s a connection issue?
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Adding @skytv engineer to my CV My mam is self isolating for the 316th time & her tv has gone off, the sky adviser was worse than useless I’ve guided her over the phone & resolved the problem 🙌🏻🙌🏻 #selfisolatingproblem #jackofalltrades @SkyHelpTeam
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Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?
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M Oxley
(@MOxley95730032) reported
from
Shiney Row, England
@SkySports Neebody gives a ****!
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Rob
(@RobiR1972) reported
from
Walker Gate, England
@SkyHelpTeam is their a internet problem in Newcastle upon Tyne, mines not on today again
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john bolam
(@johnbolam) reported
from
South Shields, England
@SkySports @Garyfooballnut this doesn't help either
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Paul Naples-Hails
(@naps154) reported
from
Wallsend, England
@SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service
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Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?
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Paul Donohoe
(@paul___donohoe) reported
from
Peterlee, England
@ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all
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lee smith
(@sessionar08) reported
from
South Shields, England
@SkySports If it was a Liverpool player doing that challenge the stupid two faced **** would say it a missed challenge... Never even touched the wolves player. Any how **** off united won a game they should of lost hahaha get ******
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MARK GLEAVE
(@MARKGLEAVE8892) reported
from
Sunderland Bridge, England
@SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Joyce
(@KevinEdJoyce) reported
@SkyUK Ive received a 2nd message asking for equipment to be returned. I left because of poor service. Even now I'm still waiting for this elusive box. Twice I have called. Only now I'm being told "tuff we will charge you"! Send it recorded, then I will send it back recorded. 👎
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Debbi Williams
(@debbiorchid) reported
@SkyHelpTeam Please help! No response to email or query raised on feedback form. Just moved to SkyMobile but as a Diamond Sky VIP customer there is a better offer I’d like to move across to, how do I do this please?
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Kevin Joyce
(@KevinEdJoyce) reported
@SkyHelpTeam Hi Chloe, no I haven't because I haven't received the box to return it. Despite requesting one twice. Now I am being told it's tuff and I will now get charged. I've asked for the box to be sent by recorded delivery to prove its been sent. Terrible customer service said no to that
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Kevin Joyce
(@KevinEdJoyce) reported
@SkyHelpTeam That's great Claire. How about the customer is ALSO right and has not received your parcel?
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Alison McManus
(@AlisonJBJ) reported
@SkyHelpTeam come on Sky, we’ve had no broadband since 11.30pm 26 January. Can you advise what the issue is and when it will be fixed. I have been told it’s the telephone exchange but nothing more. We rely on internet to work from home and also for my son’s college!
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Mandy Sheridan
(@MrsSherrec) reported
@SkyHelpTeam can someone help me with poor mobile signal. App is useless and so is the website
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Emma Breese
(@EmmaBreese) reported
@SkyHelpTeam - how can I get help with my sky q? Internet speed test on other devices is 50mbps yet downloads on my sky q boxes are taking hours and apps are forever buffering. Tried wired and Wi-Fi connections and makes no difference.
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Mandy Sheridan
(@MrsSherrec) reported
@SkyHelpTeam That doesn’t help, there is nothing on there that has anything to do with my issue
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Mandy Sheridan
(@MrsSherrec) reported
@SkyHelpTeam No because as I said the app and website is no help and doesn’t give me any information
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John McG
(@JohnMcGarty1) reported
@ScotsmanFour20 @SkyHelpTeam Can someone please update us on what the issue is and how long this is going to go on for? You must have an idea.