Sky Outage Report in Sunderland, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Sky
Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
TV (15%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
E-mail (2%)
-
Phone (2%)
Live Outage Map Near Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Gateshead, South Shields, Chester-le-Street, Sunderland, Durham and Boldon Colliery.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV | |
| Wallsend |
TV | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
-
Chris Cossey
(@Cosseycj) reported
from
Wallsend, England
@SkySports @SkySportsPL what do I need to do to cancel my sky sports subscription? no point having it if #nufc are not going to be shown at all, @premierleague
-
Will
(@wjc_14) reported
from
Durham, England
It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.
-
Paul Kelly
(@paultkelly_) reported
from
Walker Gate, England
@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
-
Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
-
Nigel Simpson
(@S1mpson) reported
from
Durham, England
@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
-
Kirst
(@OohAwful) reported
from
Sunderland Bridge, England
@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
-
Will
(@wjc_14) reported
from
Durham, England
The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡
-
Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
-
Mike Blythe
(@blyth_mike) reported
from
Longbenton, England
@TVKev @MailSport Terrible decision by @SkySports to get rid of 3 of the best pundits on TV.
-
Lee Halbert
(@leehal) reported
from
Durham, England
@SkyHelpTeam A thumbs down for that ‘added’ feature!
-
Anthony A Dalzell
(@Tdal1369) reported
from
Washington, England
@SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date
-
Emily Rowe
(@emi_rowe) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam my WiFi is not working (again!). In Newcastle upon Tyne. Tried connection diagnosis and no luck ..
-
Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
-
Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
-
Louise Ross
(@MrsLou_R) reported
from
Sunderland, England
@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
-
Gareth Miller
(@geemiller71) reported
from
South Shields, England
@SkyHelpTeam i wanna cancel my sports
-
Jon
(@jonridley87) reported
from
Hetton-Le-Hole, England
Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man
-
Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
-
Emily Rowe
(@emi_rowe) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔
-
Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam please could you advise when your broadband will be up and running? It has been down in my area for the past 2 hours and I am trying to work from home. Have tried all troubleshooting options
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
tazno
(@taznogaming) reported
@Nat_Likes_Cat @Declanlyall @SkySports Then again this ain't sports day Internationals is a country achievement so the supporters are also involved Just like clubs ppl support Hence why I don't lower standards even for arsenal (team I support)
-
John Doe
(@bilinbolonka) reported
@SkyHelpTeam Every time I’ve called they keep telling me they will call me back tomorrow with an update. That never happens. No one ever calls me back, no one ever gives me an answer from the Order Recovery team.
-
MattyB
(@MattyBx9427) reported
Hiya @SkyHelpTeam Do You Offer Broadband Boosters For Boosting Wi-Fi upstairs is really slow because of it Router is in Front Living Room ground Floor thinking of putting a booster in front bedroom above router 1st floor and one in back bedroom 1st floor
-
TJ
(@tim_rigby) reported
@Christian6AT @WoodyUK69 @SkySports Playing 5 defenders and two defensive midfielders was unnecessary and against our strengths. Setting up to stop Italy was foolish and sent the wrong signal to players. The way Kane was deployed was risible. And Saka has never taken a penalty before
-
PR Photography
(@prphotographyuk) reported
@SkyHelpTeam I go through the options and it just says im sorry i can not help you at this time, goodbye
-
Jim
(@jimmyjumpship) reported
@SkyHelpTeam Yo. Please can someone DM me. I'm having serious problems with my Sky TV 😭😭
-
ThePieman13
(@ThePieman13) reported
@SkyHelpTeam hi there. It seems for about 2 days now I can't view videos or links on Twitter through my Sky WiFi, the videos just buffer and links do nothing. The second I switch to mobile Internet (EE) everything works instantly. Can you help? I've restarted my router already.
-
Paul Andrews
(@paulandrews22) reported
@SkyHelpTeam Hi, my box is connected to the WiFi buy when I try to download something it days there are broadband connection issues. It works sporadically and I've tried reconnecting the WiFi. Could scaffold cause the issue? Thanks
-
JohnBLFC19*
(@Johnb2005) reported
@SkyHelpTeam catch up and apps on sky q mini boxes won't connect to the main Sky q box, message I'm getting is this service isn't available, tried everything, updating, turning on and off, reconnecting main box to internet while mini's are unplugged, any further suggestions
-
Cage
(@Cage_R6) reported
Hey @SkySports can we get some of these people who are talking **** about the penalty misses to come and take a pen?