Sky Outage Report in Shiney Row, Sunderland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shiney Row, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shiney Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Sky
Sky is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Shiney Row, Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Sunderland, Durham, Gateshead, North Shields, South Shields and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Internet | |
| Wallsend |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shiney Row, England
Latest outage, problems and issue reports in Shiney Row and nearby locations:
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Trid
(@TrevorRidley) reported
from
Sunderland, England
@Designer_Ross @SkyHelpTeam My contract ends next month and I’m done with them. It’s been terrible
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@SkyHelpTeam Thanks, but none of the steps have worked as it drops out for a minute or two and then comes back on, usually before any diagnostic has been completed. It’s now also affecting my Sky Q box’s connectivity. Seems like a number of others are having the same problem.
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🔴⚪🔴Grahame Smith🔴⚪🔴
(@Golden_Grahame) reported
from
Sunderland, England
@safcftm2015 @SkySports Surely they arrange these things in full before the match day? I'm not totally sure why it never went ahead on sky, any ideas?
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LymphomaLad
(@SteveCoyne6) reported
from
Longbenton, England
@SkyHelpTeam Hi..My Sky Talk landline is down due to a problem in my area. Have you got any idea when will this be resolved?
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Hannah Parsonage
(@TheatreTots_NE) reported
from
Sunderland Bridge, England
@EXPATTERNS1 @SkyHelpTeam I am having the same problem...is it an outage in the area?
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@SkyHelpTeam I’ve managed to sort the problem out
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
Can someone @SkySports tell me why we are never referred to as Newcastle United any more. It’s our name, in case you forgot.
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Stephen ‘Murf’ Murtha ©️
(@MurthaOfficial) reported
from
Newburn, England
@SkyHelpTeam can you tell me why I have the same sim deals as the rest of my family, we have the same phones, yet when I’m out, their phones will load app data and web data no problem, but mine keeps buffering. No matter what it is, FB, Twitter, App Store, Web. Help please.
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Lee Hughes
(@LeeJarraHackle) reported
from
South Shields, England
@SkySports work with the Mp and help small businesses #lies #greed Shame on you all
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@DailyMirror Another low for @Carra23 that no doubt @SkySports will sweep under the carpet as they did with his spitting incident… #noshame
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Tommy
(@tomcowey) reported
from
Walker Gate, England
@stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.
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Rickers
(@RICKERSRG) reported
from
South Shields, England
What's happened to the SkySports boxing coverage? Presentation is nearly as bad as BT Sport now. Lazy ******* aren't even at the fight. Probably being petty towards Hearn and Joshua seen as its his last fight on SkySports
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@SkyHelpTeam Yes all the devices that are connected to it are having issues
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rob potts
(@BlueboyPotts) reported
from
Seaham, England
@ianbohensbeta @SkyHelpTeam we have now had sky broadband since last February..and have not had one interruption to the service...much better than bt...
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”
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Alan_G_Shaw
(@Alan_G_Shaw) reported
from
Washington, England
@SkyHelpTeam morning, Sky Go not working on either Fire tablet. Tried to remove device however that doesn't seem to be available. Any ideas?
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James 🇬🇧
(@Jamiefozz92) reported
from
Dunston, England
I have no idea who this speed kid is. But can you imagine in the early 2000’s giving a tit like that air time. He’d be shunned. Never seen again. It’s utterly embarrassing that @SkyFootball are giving him airtime. Even after insulting Man United greats!! #skysports
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Bob Scott
(@scotty8461) reported
from
Shiremoor, England
@SkyHelpTeam good evening I am a skyq VIP customer I think I have mistakenly signed up to an HD TRIAL how can I cancel please
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
What a lovely woman at @SkyHelpTeam #valueteam on the phone today . Very pleasant and kept me as a customer . Give that woman a pay rise 👍 📺
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Chris
(@ChrisNUFC4) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Carrie Lester
(@CarrieL52846366) reported
@SkyUK think it's utterly disgraceful that in this current climate not only are you trying to add £4 per month just for broadband but then adding a £10 'admin fee' when you try to change this! What admin? I called you...way to treat existing customers!!
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Paul
(@8gzd8k76nM) reported
@camilo2240 @Capellarec @SkyHelpTeam Except they aren’t because you had to agree to the key fact and T&C that prices may increase during your minimum you turnip. Also if you really feel that way, for whatever strange and illogical reason, you can just cancel as you are within your 30 day cooling off period
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dave jones
(@djon3s1982) reported
@SkyHelpTeam Who remembers when sky was a good service and had customer service to be proud of
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Scott Lazell
(@James_Bramwell) reported
@SkyHelpTeam My WiFi isn't working despite every time I try to fix through My Sky app it telling me all my connections are fine. No Disney+ etc for my boys to watch. No apps on my phone working unless I use my mobile data. When in next 24 hours will you send someone to fix it?
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Queenie Buffay
(@QueenieBuffay) reported
@SkyHelpTeam business broadband no connection, phone line (says) use out of hours web chat. No luck. Nighttime economy business and dire customer service. Assist please
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Richard Smith
(@RS_Koolar) reported
@RayMairead As the past few days have shown he is part of the globalist elite. However unlike the left, the right don’t want him to never work again, just whilst at bbc he has to remain impartial. He is free to spout **** at @SkySports or @btsport and ppl we just ditch their subscriptions.
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John
(@ThatGooneragain) reported
Hoping @SkySports are gonna offer this service with no commentary so we don’t have to listen to ***** like @GNev2 and @Carra23
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𝕋𝕠𝕓𝕪 𝕄𝕒𝕤𝕤𝕠𝕟
(@Vikkelspies) reported
@SkyHelpTeam If they could learn how to use email then we might be able to arrange a call at a time when I’m not in a meeting or trying to put my three year old twins to bed. If I offered the same level of service to my customers I’d have been fired by now.
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Juan
(@camilo2240) reported
@Capellarec @SkyHelpTeam Hi @Capellarec, be careful with this liers, I am a nee customer. I buy the package 2 weeks ago for £25 pounds and 1 week ago they sent me an email about it will be increased to £29 from april. They are scammers
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Don Beech
(@DaBigPoppa1) reported
@SkyUK I'm £113 per month (due to cancel at notice period) ans have been informed my package is going up to £158 per month. No happening. Customer for 15 years. Disgusting