Sky Outage Report in Shiney Row, Sunderland, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shiney Row, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shiney Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Shiney Row, Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Gateshead, Washington, North Shields, Durham, Hebburn, Spennymoor, Chester-le-Street and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
Wi-fi | |
| Gateshead |
Internet | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shiney Row, England
Latest outage, problems and issue reports in Shiney Row and nearby locations:
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Liz
(@LizH_11) reported
from
Ryton, England
@SkyHelpTeam Have reset hub still no 4th green light several people in area having same problem
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Dan Kendal
(@Dankendal93) reported
from
Sunderland Bridge, England
@SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?
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Pete Hind
(@toonpete85) reported
from
Newburn, England
@swanzmatt @SkyHelpTeam Jesus mate 😑 my landline has been down for about a week as well. My broadband keeps coming back then dropping again after a couple of minutes
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Pete Hind
(@toonpete85) reported
from
Newburn, England
So @SkyHelpTeam texted me at 6am on Wednesday morning saying that all the problems in my area were fixed.... that was evidently a LIE.
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Richie Winship
(@WinshipRichard) reported
from
Gateshead, England
This lot on sky givi g it large about cabbage heed ffs He's a good bloke, He's on 1000 games, Let him have his 1000 games, He's had no money. **** off @SkySports he's got us 2nd bottom you fools. #bruceout #NUFC
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Stephen ‘Murf’ Murtha 🍥 #GolfMates
(@MurthaOfficial) reported
from
Newcastle upon Tyne, England
@SkyUK is there a mobile coverage problem in Newcastle?
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Steve Kidd
(@Stevenkidd87) reported
from
Sunderland, England
@CanceloCuIture @SkySports My bad, I can’t see properly through these rose tinted glasses.
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
@SkyUK my Netflix isn’t working due to the internet. Please help
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Newburn, England
@SkySports FIFA telling us that the ‘young generation’ who’ve never been asked or polled want a World Cup more often.. This is down to money for the top flight & nothing more! #corruption
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steve wills
(@cardguard68) reported
from
Chester-le-Street, England
@SkySports will someone please tell me what ******** does Chris Jordan bring to the England T20 team he is absolutely ******* useless
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Pete Hind
(@toonpete85) reported
from
Newburn, England
@SkyHelpTeam Also what about the landline issue? Do I need to call in about that as well? From the landline that hasn't been working for knocking on three weeks?
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Pete Hind
(@toonpete85) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact
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peter ward
(@peteward74) reported
from
Durham, England
@SkySports Slow night for sports news tonight like as this isn’t sport.
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David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam Do you know I freely feel quite annoyed I’ve been a sky customer for over 23 years, I have a sky HD plus box, I’m sure my subscriptions got to where you are now, you’re giving away loads of stuff for sky Q customers i.e. discovery plus what do we get your loyal cust.
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Richie Winship
(@WinshipRichard) reported
from
Gateshead, England
@SkySports stop this 🤮🤮🤮 He's statistically the worst manager in Premier league history
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Linda Wharton
(@linda666wharton) reported
from
Ouston, England
@SkyHelpTeam are you aware of any internet problems in DH8 please. Last 2 days have been a problem
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.
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David Peel
(@David_Peel) reported
from
South Shields, England
@SkySports Piss poor
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah
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Pete Hind
(@toonpete85) reported
from
Newburn, England
I'll keep asking until you bother to reply @SkyHelpTeam... I'm trying to work here but having precisely no success thanks to my terrible WiFi.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly
(@kellyisdun) reported
@SkyHelpTeam hi my broadband has been down since 11am, I’ve tried ringing numerous times but no answer… can you tell me how long this will be down for pleases? Thanks
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David foster (NuTz)
(@fozzie1985) reported
@becmorris1982 @SkyUK Having the same issue on day 2 now spoke to some1 at sky they said could take up2 5 working days complete piss take with no updates
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ShorttyE
(@ShorttyE) reported
@LilaConnectUK fancying helping me buy out of my @SkyUK broadband contract? The FTC connection has a horrible upload speed. Which as a streamer..is vital. But they only tend to measure download speeds. You have just installed shiny new cables. I want one.
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David foster (NuTz)
(@fozzie1985) reported
@Eddiesmate1 @SkyHelpTeam 100% they give the same answer check this check that when the issue is with them
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Andy
(@DarkNite83) reported
@SkyHelpTeam any chance you have a number i can call about my bill i have an overcharge of £50 everytime i try calling i get stupid message to reinstate direct debit errr i dont think so until that £50 gone off my bill and do you think i can contact someone can i hell!!!
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Lash 777
(@jmmd11) reported
@Emmmma82 @itvhub @SkyHelpTeam Its not Sky its Itv only giving sky a reduced itv hub service unlike bbc i piayer which has the full version via sky q
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ELab
(@elab49) reported
So when @SkyHelpTeam Sky Movies stopped providing daily premieres, ie reduced service, did they also drop the price? Don't think we got proper notice of either?
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Lippy 💋
(@LippyDeville) reported
What do you have to do to get through to @SkyUK these days? Platinum premium customer my arse!! 5 days I’ve been trying…and I mean trying!!! 🤬🤬🤬😩
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chris jones
(@1chris_jones) reported
@RWTaylors @SkyHelpTeam It’s not just sky pal , once the consumers money is handed over to the nice sales people 🤮, the vultures are waiting in the wings under the guise of customer service .
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David foster (NuTz)
(@fozzie1985) reported
@SkyHelpTeam @Eddiesmate1 Had none since yesterday morning due to an "outage" apparently could take up to 5 working days to be fixed according 2 customer service