Sky Outage Report in Shiney Row, Sunderland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shiney Row, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shiney Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (66%)
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Wi-fi (13%)
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TV (10%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Shiney Row, Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, Sunderland, Gateshead, Hebburn, Peterlee, Durham, Seaham, Washington, Spennymoor and North Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Chester-le-Street |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shiney Row, England
Latest outage, problems and issue reports in Shiney Row and nearby locations:
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Veterans Response CIC
(@VeteransR) reported
from
Sacriston, England
@SkySports As a sky customer are you refunding the sky sports fee to your customers as the main reason I subscribe is for football there for the contract is now nil & void 🤔
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Allan Williams™
(@iamAfrosamurai) reported
from
Newcastle upon Tyne, England
I'm sure @Eurosport_UK is the most useless channel going. Recorded @dakar highlights only for it to record the overrunning Snooker. So, download the highlights program on my @SkyHelpTeam Q box, only for it to be the same overrunning Snooker program. Its ridiculous really, #cancel
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Daniel Sleeth
(@danielsleeth) reported
from
Dunston, England
@SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately
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Darren Short
(@daz26172) reported
from
Sunderland, England
@SkySports Against all of the money they have made & the whole picture of the situation everyone is in...... they need to get a grip on reality this type of media is what feeds the negativity in the world of football. Never mind what you might loose be grateful for what you have
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Allan Williams™
(@iamAfrosamurai) reported
from
Newcastle upon Tyne, England
Whoever is doing the sound on the @SkySportsF1 Testing: Story So Far program needs to sort the levels out, seriously. Two days now of very Testing audio.... Lip syncing out too, mics not working. Unless it's a work experiencer, then I'm afraid they're fired! #SkyF1 @SkyHelpTeam
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Liz
(@LizH_11) reported
from
Ryton, England
@SkyHelpTeam Says no known problems in the area obs is as several people in this area are having same problem
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ً
(@iEddsyy) reported
from
Durham, England
@ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf
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Wez
(@W3z) reported
from
Sunderland Bridge, England
@SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.
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ⵣ Salem | ⵙⴰⵍⵎ
(@sabzmzm) reported
from
Walker Gate, England
Called @SkyHelpTeam about the shit internet, and they basically told me it is what it is
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OfficialMickTee
(@Tullic) reported
from
Chester-le-Street, England
@SkyHelpTeam is there another problem with Sky emails. Cant access it with password!
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam To cancel so online chat isn’t available
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michael winship
(@mwinship64) reported
from
Ponteland, England
@SkySportsPL @SkySports Biggest problem in football players diving VAR only exists due to cheats
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Sally Crossley
(@sallyopr) reported
from
Cleadon, England
@SkyHelpTeam please can someone help me with my account, when I try online it says I need to call Sky for my request however I don’t fall under the urgent requests category to call so I can’t call. Thank you
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joseph mains
(@mainsey8) reported
from
Washington, England
Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports No shit
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Alan
(@alsandal39) reported
from
Whickham, England
@SkyHelpTeam I have already signed in to see what is offered, I am being offered BT sport at an extra £25 per month on top of the £28 I already pay for Sky Sports as a thanks for being a customer for nearly 15 years whereas a new sports customer gets them both for £35 per month
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Caroline Smith
(@seilpup) reported
from
Rowlands Gill, England
@SkyHelpTeam @skytv Help!! I am not the only customer having this issue.
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.
(@SEAMONKEYOO7) reported
from
Willington, England
@SkyUK Could you pls stop confusing your customers eg Ripping of full paying Sky paying customers with “SkyStore” rentals 😤. Why can’t a full paying customer watch a rental on a tv that doesn’t have that random app. 🧐
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam how can I get a call back from customer service. Every time I call there’s a 20+ min wait
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon Hogan🇬🇧🇪🇺
(@sharonlou1234) reported
@SkyHelpTeam I cannot find a broadband help phone number anywhere?
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Tony Minchin
(@TonyMinchin) reported
@SkyHelpTeam 5th day in a row of intermittent service. Barely able to get online in that time. I do wonder why I pay you £50 a month for basically nothing. Useless
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Max Power
(@Max_Power__123) reported
@SkySports The poor old me card she’s playing now
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Laura 🖤
(@Loz82xx) reported
@SkyHelpTeam Please can someone help me regarding my bill? There is a £30 charge on there for equipment which I have now returned and I would like this charge removing please.
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C
(@carolynkane01) reported
Appalling customer service @skyhelpteam @sky @openreach shocking considering these are reputable companies. #btopenreach please help 5/5
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Bluey 49
(@49_bluey) reported
@SkySports Have never noticed that much only about 100 idiots in every soccer ground. Short of planting stewards or police in the grounds, can't see what you can do about it? It'll die out eventually.
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PoonSlayer
(@PoonSla29139719) reported
@SkyHelpTeam Fix the issues in Colchester, what have you done to make the speeds go so poor all of a sudden? I am getting frustrated, how am I meant to game with my friends if I am get 5 thousand ping every 20 seconds, before I would have good internet now I have VERY POOR WIFI.
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Excelsior
(@RavS82) reported
@SkyHelpTeam hi! Is there something wrong with all of your services in NorthWest London? All of our Sky services on tv, phone and internet not working
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Snow
(@SnowsyFM) reported
@SkyHelpTeam i've tried changing the channels to all of them, still the same issue. I'm getting this issue on everything, WiFi and Ethernet. The connection just drops from 20-30mbps to 5mbps-2mbps when on the sky site it says 79mbps.
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Junkyard-dogz
(@Junkyarddogz1) reported
@SkySports When a black or Asian person abuses a white person why is this never treated as a race/hate crime?? Hmm Walked through any black communities lately, the abuse is horrendous and London and Birmingham areas are some of the worst. If you can't disagree with FACT "don't bother"