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Sky Outage Report in Shiney Row, Sunderland, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shiney Row, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shiney Row and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shiney Row, Sunderland, England 01/21/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shiney Row, Sunderland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Spennymoor, Sunderland, Durham, North Shields, South Shields, Gateshead, Crook, Washington, Stanley, Peterlee, Boldon Colliery, Chester-le-Street and Seaham.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne E-mail
United KingdomWallsend Wi-fi
United KingdomNewcastle upon Tyne Total Blackout
United KingdomSpennymoor Phone
United KingdomSunderland Internet

Community Discussion

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Sky Issues Reports Near Shiney Row, England

Latest outage, problems and issue reports in Shiney Row and nearby locations:

  • itsabrickthing Alan 🧜🏻‍♂️ itsabrickthing 🧚🏻‍♂️ (@itsabrickthing) reported from Newcastle upon Tyne, England

    @denzilOshamen @SkyHelpTeam 2/2 I demanded to speak to a manager. After 15 mins of being told I would get the same answer from a manager, agent went away then came back and told me that they “have found a way to give me the router for free” Sky’s customer service has worsened since I joined 5 years ago.

  • flipflops1982 Philip Robinson (@flipflops1982) reported from Shiremoor, England

    @bluther123 @SkySports @sky @SkySportsDarts @RobCross180 @KimHuybrechts Woeful! Hopefully he’ll put his head down and try harder next year

  • NuttyRichie Richard Payne (@NuttyRichie) reported from South Shields, England

    @skyhelpteam @nowtvhelp Your 1471 service is terrible! I’d rather the date first like Monday 2nd January at 7:15pm rather than telnumber:year:month:day:time and the voice is so slow

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @SkyHelpTeam There’s been no update on the my service page since 7pm yesterday.

  • safcmod73 Old Mod Clen 🇬🇧 (@safcmod73) reported from Stanley, England

    @SkyUK how to treat a loyal customer i pay around £140 a month for sky tv broadband and telephone line , well my sky q box froze last night and i now need an engineer who can’t come till November 9th , which i find totally unacceptable and i will be cancelling everything asap

  • safcking BRI-SAFC (@safcking) reported from Houghton-Le-Spring, England

    @SkyHelpTeam please help me I’ve tried ringing but am getting nothing ffs

  • wardy22589 jonny ward (@wardy22589) reported from Longbenton, England

    Hi @SkySports will you be refunding some of my sky subscription as you are not providing a full service at the moment during the #NUFC game

  • dancingbear76 Bryn Hylton (@dancingbear76) reported from Croxdale, England

    @1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports That. Was. Awful.

  • WickedestWoods HiddenDragon1979 (@WickedestWoods) reported from Blaydon-on-Tyne, England

    @SkyHelpTeam I swear to god that I would leave Sky Broadband if could. You’ve made me jump through hoops and STILL not fixed my broadband despite a BT engineer telling me the simple fix solution.

  • Renegadeangel5 John-Paul Stephenson (@Renegadeangel5) reported from Walker Gate, England

    The hardest thing about dealing with my mum’s estate has been cancelling @SkyHelpTeam They play games to wear you down by passing you to a different team, wasting your time and money.

  • itsabrickthing Alan 🧜🏻‍♂️ itsabrickthing 🧚🏻‍♂️ (@itsabrickthing) reported from Newcastle upon Tyne, England

    @denzilOshamen @SkyHelpTeam Yeah don’t do it! Stick to your guns, you shouldn’t have to pay to fix their service. As soon as the agent said my router was out of warranty and I wasn’t in contract I knew what he was planning 😡 Also his initial “solution” was for me to leave and find another provider! #wtf

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful

  • thenight_worker #PiST #CGG #POTW 🌈 #SAFC (@thenight_worker) reported from Sunderland Bridge, England

    Oh no... @SkyUK has gone down #ThunderStorms now happening over #Sunderland

  • NuttyRichie Richard Payne (@NuttyRichie) reported from South Shields, England

    @MrChrisWynn @Simon21ne @virginmedia @nowtvhelp @SkyHelpTeam I managed one week before cancelling! Sky says I have so many devices that it’s slowing the hub down, in 2019 that’s piss poor

  • PaulWiywill Paul Wilson (@PaulWiywill) reported from Walker Gate, England

    @SkySportsPL @SkySports Load of fk8ng shit nothing wrong with tackle you biased bunch of cheats

  • fredspoon pipkins (@fredspoon) reported from Chester-le-Street, England

    @itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.

  • WickedestWoods HiddenDragon1979 (@WickedestWoods) reported from Longbenton, England

    @SkyHelpTeam Disappointed (actually disgusted) to see that 75% loss of broadband service for over a month results in a goodwill gesture of £14 and that’s it. Let’s ignore the fact that I had to ring you 6 times and be fed various stories from your call operators.

  • topazzz9 Moira (@topazzz9) reported from Newcastle upon Tyne, England

    Thank you to 2 members of @SkyUK the other week who had a promotional stand inside Newcastle’s Eldon 🔲. Your help and plastic carriers were a godsend, as the paper bags @BootsUK are using fell apart just feet from the shop. I’m sure they’re very green, but far too flimsy!

  • dancingbear76 Bryn Hylton (@dancingbear76) reported from Croxdale, England

    @1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports This is one of the worst games of football I’ve ever watched. Newcastle certs to be relegated

  • drandyhills Andy Hills (@drandyhills) reported from Dunston, England

    @Rog1Ben @Levi_Bowden74 @SkySportsPL @SkySports Haven’t seen footage. If facing wrong way then definitely dislocated and almost certainly tib fib fracture too. Poor guy.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • neilstewart99 Neil Stewart (@neilstewart99) reported

    @SkySports It's a bit convenient that VAR picked up on that. They're just hiding behind the tech to cover up ******** up.

  • DrDonna25 Dr Donna Jackson (@DrDonna25) reported

    @SkyHelpTeam waited for 20 minutes to get through and then the line sent dead as soon as the agent answered! All I wanted to do is make a complaint about the price rise because I was lied to when I took out the package. I know I'm stuck in the contract but all I wanted was to ...

  • Blooming_Forest Zach Chambers (@Blooming_Forest) reported

    @SkyHelpTeam my main sky q box keeps crashing and only part recording shows, as well as losing signal. There are also connection problems on my mini. What can be done? Thanks

  • BadgerLiam liam badger (@BadgerLiam) reported

    @SkyHelpTeam am I able to call sky today. Would like to change my subscription and also have some picture issues on some channels

  • JoJo79be Jo Asante (@JoJo79be) reported from Croydon, England

    I wonder 🤔 how many people were told that they would receive compensation following @SkyUK outage on 17th Feb , only to find their next month bill hasn’t been adjusted 😠 @SkyHelpTeam how many calls and tweets will it take ??

  • colindennis3 colin dennis (@colindennis3) reported

    @SkyHelpTeam changed broadband from Sky, kept disconnecting. contacted sky, sky did nothing. seems to be the way they work. More interested in money than the customer. received a threat letter yesterday. Why aren't they capably of sending a proper bill instead of threats?

  • NiallSF Senator Niall Ó Donnghaile ⭕️ (@NiallSF) reported

    @SkyHelpTeam can you please send me a link of where I can cancel my disney+ subscription - I am within the 14 day period to do so. 👍🏼

  • DrDonna25 Dr Donna Jackson (@DrDonna25) reported

    @SkyHelpTeam took out a sports contract for 18mths. Was told at the time that when the prices went up I could cancel with no penalty if I wasn't happy. Now being told that was a 'mistake' and I have to pay a penalty to cancel. Struggling to pay now. No-one will help on the phone

  • rosielazenby Rosie Lazenby (@rosielazenby) reported

    @SkyHelpTeam I have an engineer coming tomorrow because I have an issue with my mini box. However it says they can’t come inside. How are they supposed to sort this issue? Do I cancel? Or can he help from my doorstep?

  • RaviSood10 Ravi Sood (@RaviSood10) reported from Glasgow, Scotland

    @SkyHelpTeam I'd love to ask the person who had the bright idea of only allowing TV watching if you have a solid internet connection... at least when my internet went down before Sky Q I could still watch TV! Have to reset my router and boosters 5-10 times a day just to watch TV