Sky Outage Report in Whickham, Gateshead, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Whickham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Whickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Whickham, Gateshead, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Cramlington, Sunderland, Durham, Consett, Gateshead, North Shields, South Shields and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Wallsend |
TV | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
TV | |
| Cramlington |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Whickham, England
Latest outage, problems and issue reports in Whickham and nearby locations:
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Louise Ross
(@MrsLou_R) reported
from
Sunderland, England
@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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Paul Kelly
(@paultkelly_) reported
from
Walker Gate, England
@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
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Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
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Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
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Graeme Gilroy
(@wirehype) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@theinsidernufc @NUFCgallowgate This constant comparison is boring. I never had issue with Bruce getting job @SkySports it’s what I expect from ownership & their ambition. But hoping we may now have owners that are ambitious & want NUFC to be it’s best. In which case we would need to change.
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Nigel Simpson
(@S1mpson) reported
from
Durham, England
@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
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adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
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david m fisher
(@davidmfisher1) reported
from
Cramlington, England
@SkyHelpTeam good evening I am waiting for a delivery of a new broadband hub but can't find anywhere to trace it can you help please
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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Rosco
(@Peterross83) reported
from
Sunderland, England
@SkySports Damn!
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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이진솔95
(@leejinsol95) reported
Just spent whole hour without Internet. Guess what, all the sky help u get after 11pm is ONLINE. Arseholes should have a better out of hours phone service because that's bullshit. @SkyUK if u are gonna take my ££, u could at least give me better help when WiFi goes byebye!
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Alan Baldwin
(@albalders39) reported
@SkyHelpTeam Done all that peeps! It’s still not working PR2
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이진솔95
(@leejinsol95) reported
Thought my Internet was back for a second. It isn't, I'm just being lied to by my router. @SkyUK FIX YOUR BROADBAND!
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Oliver Hughes-white
(@Ollyhughes98) reported
@SkyHelpTeam @SkyUK I understand that, but it’s funny how when I use social media sky are like a fly round **** because they dont want bad publicity, however when I get promised a call back it doesn’t happen!!!! Useless! can’t believe this, I will be going to OFCOM!
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CASHCARTEL
(@ComproSports) reported
@SkySports @RoniBMCity You’ll probably say some **** like “he’s not wrong though” @RoniBMCity
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Mairead McGroggan
(@Mairead04) reported
@SkyHelpTeam internet gone again last wit went down from 1.55am until almost 7 am down now at 00:48 why do I waste money on this crap I can’t sleep I watch tv Netflix etc not with sky I don’t
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Brad Murphy
(@BradddMurph) reported
@Mairead04 @SkyHelpTeam I thought I wasn’t the only person who’s sky just randomly went down
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Rawa 'DaDa' Meriwani
(@Rawameriwani) reported
@AinsyLFC @SkySports Oh let us call people we don’t know stupid just because we don’t agree on their views online. You halfwit. Henderson was an afterthought before Klopp brought Liverpool some glory back. But I guess it is true what they say, never argue with a Liverpool fan. It is waste of time
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이진솔95
(@leejinsol95) reported
@SkyHelpTeam Convenient that you log off the moment my connection drops. And I've tried everything in my power to fix it. Bloody con artists.
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Insomnia
(@InSomniaaRL) reported
Seriously @SkyUK £80 a month... For what? The Internet to be down then fine.. Then down.. SORT IT ******** OUT. Or I'm taking my money elsewhere.