Sky Outage Report in Whickham, Gateshead, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Whickham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Whickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Whickham, Gateshead, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Cramlington, Wallsend, Sunderland, Consett, Durham, Gateshead, North Shields, Chester-le-Street, Stanley, Hebburn, Prudhoe, South Shields and Whitley Bay.
City | Problem Type | Report Time |
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Phone | ||
Internet | ||
TV | ||
TV | ||
Wi-fi | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Whickham, England
Latest outage, problems and issue reports in Whickham and nearby locations:
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Michaela Raine (@RaineMichaela) reported from Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
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Rosco (@Peterross83) reported from Sunderland, England
@SkySports Damn!
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Louise Ross (@MrsLou_R) reported from Sunderland, England
@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
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Paul Kelly (@paultkelly_) reported from Walker Gate, England
@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
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breenster & 🐶 (@breenster) reported from Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
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breenster & 🐶 (@breenster) reported from Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
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Helen O'Leary (@helenolearyx) reported from Blaydon-on-Tyne, England
@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
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breenster & 🐶 (@breenster) reported from Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
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carlpennington (@pennas17) reported from Gateshead, England
@SkySports Idiot not even 2m
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Graham Townsley (@No9Legends) reported from Whitley Bay, England
@theinsidernufc @NUFCgallowgate This constant comparison is boring. I never had issue with Bruce getting job @SkySports it’s what I expect from ownership & their ambition. But hoping we may now have owners that are ambitious & want NUFC to be it’s best. In which case we would need to change.
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Tracy Maudsley (@tracycyprus) reported from Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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Nigel Simpson (@S1mpson) reported from Durham, England
@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
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Woody (@Woodysimon1987) reported from Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
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adam featherstone (@eponymousdrums) reported from Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
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Doddsy (@Doddsy9) reported from Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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Chanise'shirley' (@chazza_TW) reported from Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
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Tim Bellhouse (@TimBellhouse) reported from Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
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breenster & 🐶 (@breenster) reported from Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
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breenster & 🐶 (@breenster) reported from Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
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Graeme Gilroy (@wirehype) reported from Newcastle upon Tyne, England
@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Large Man (@HazzaMabbss) reported
@skyhelpteam you useless *****. You send the same article whenever you ask for help that never ******* works and when you send an “engineer” out the useless **** can’t tell his arse from his head. It’s gone down 8 times this weekend you ******* useless ***** go **** yourselves
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jeanette stutely (@redstutely) reported
Absolutely spitting mad now. @SkyUK really need to sort it out. VIP customer for more than 20 years. Can't navigate the website, have to search for a number, spend 10 minutes with a robot then can't hear the person I finally get through to. Not good enough!!
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Chris Leonard (@LankyCobbler) reported
@SkyHelpTeam phoned on Thursday about constant rubbish internet. Checks were done and I got told it was all ok. Numerous other people in NN8 having the same issues?!
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Cara Girling (@GirlingCara) reported
@SkyHelpTeam Are there issues with Sky broadband in the Basingstoke area? My internet is suddenly not working despite working perfectly an hour ago. Tried to run an online test and it says the tests are unavailable at the moment 🤔
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CupidStunt69 (@Stunt69Cupid) reported from Dudley, England
@SkySports Haha they never had a chance to make top 4 from the start of the season haha Spurs are shot and have one decent player in Kane but nothing else haha
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Cara Girling (@GirlingCara) reported
@SkyHelpTeam We have tried all these steps and nothing. Ultimately it leads me back to the "test my broadband" page but when I run it, it says that you are having problems and cannot run a test!
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Matt Ellaway (@Kingofpilley) reported
@SkySports Taylor made for canelo. Has zero footwork. Will get walked down quickly
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Hazzam (@FUTHazzam) reported
@SkyHelpTeam You're a bunch of uselss *****, whenever i ask for help you send the same ****** artricle THAT DOESN'T WORK YOU SEND AN ENGINEER OUT YOU SAY ITS FINE WHEN IT HAS GONE DOWN 8 TIMES IN ONE WEEKEND AGAIN GO AND **** YOURSELVES YOU ******* USELESS *****
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afmb (@afmb) reported
@SkyHelpTeam despite phone calls and promises of customer service calling back with answers, Sky still hasn’t fulfilled its offer of £75 cash back when I started my contract with them. I would like my money. Get on it. Someone call me.
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Adam (@adamok8) reported
.@SkyHelpTeam Hi, I'm in the Deal, Kent area and my Wifi has (once again) gone down - five times in 2.5 hours this morning alone! I have once again checked all the self-heal things, and I am apparently fine my end? (1/2)