Sky Outage Report in Cramlington, Northumberland, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cramlington, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at Sky
Sky is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Cramlington, Northumberland, England
The most recent Sky outage reports came from the following cities: Wallsend, Newcastle upon Tyne, Whitley Bay, Blyth, Sunderland, North Shields, South Shields, Gateshead, Ashington, Boldon Colliery and Cramlington.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend |
Wi-fi | |
| Newcastle upon Tyne |
Total Blackout | |
| Whitley Bay |
TV | |
| Blyth |
TV | |
| Sunderland |
Internet | |
| Sunderland |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cramlington, England
Latest outage, problems and issue reports in Cramlington and nearby locations:
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david m fisher
(@davidmfisher1) reported
from
Cramlington, England
@SkyHelpTeam hello I'm trying to use the mobile section ,my sky app but it keeps coming up there's a problem account already linked ,how do I get passed this to use this section thanks
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Ciarán
(@farrenciaran) reported
from
Whickham, England
Thanks @SkyHelpTeam for wasting an hour of my life for nothing. I was called months back asking how happy I was with my services and if I want to and insurance for any of my smart devices. I said no - on the call I made the agent aware that my Internet signal is shocking.
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Paul Naples-Hails
(@naps154) reported
from
Wallsend, England
@SkyUK and the award for worst customer service goes to Sky. Absolute shambles of a company. Allow people to cancel your services twice and yet expect me to waste hours on phone to get no answer or passed from person to person. Shambles!!! 🤬🤬🤬
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Rob
(@RobiR1972) reported
from
Walker Gate, England
@SkyHelpTeam is their a internet problem in Newcastle upon Tyne, mines not on today again
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john bolam
(@johnbolam) reported
from
South Shields, England
@SkySports @Garyfooballnut this doesn't help either
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Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I have box sets with my package. The issue seems to be that it won’t let me download in SD. Yet have just tried downloading an episode of Will and Grace and it worked fine, in addition to the other episode of Chicago Med I downloaded from season 6. Seems to be a season 5 issue?
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Davy
(@davidisageordie) reported
from
Whitley Bay, England
@SkySports Championship refs are the worst in the world. I would even want them to ref my sons U11s
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Paul Naples-Hails
(@naps154) reported
from
Wallsend, England
@SkyHelpTeam Don’t care what you say can or can’t do. Hung up on your rubbish service centre won’t be getting in contact. Stick contract where ya want. Won’t be paying for rubbish service as for valued customers you should be ashamed of service
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
Don’t know why I have sky anymore, at the same time everyday around 4am both boxes stop working and then the mini skyQ box won’t connect to the main box. It says connected to network too. Tried all the online help and nothing is happening 😩 @SkyUK
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David McMillan
(@dasmcmillan) reported
from
Prudhoe, England
@SkySportsPL @SkySports As usual incompetent officials really bad it's frightening the level this has come to how Low do we have to go to stop it .
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Gareth wall
(@waalli90) reported
from
North Gosforth, England
@SkyHelpTeam supposed to have broadband installed yesterday. Had a message a few weeks ago saying there may be a delay. Heard nothing else. Spoke to someone who said there was an issue and someone would call me straight back. Heard nothing again! Come on Sky what’s going on?
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Noy Namo Jr.
(@NoynamoJr) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam internet has been down for about 45 mins now. Rebooted the router and ensured all the connections are fine. Wondering if there’s a connection issue?
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Adding @skytv engineer to my CV My mam is self isolating for the 316th time & her tv has gone off, the sky adviser was worse than useless I’ve guided her over the phone & resolved the problem 🙌🏻🙌🏻 #selfisolatingproblem #jackofalltrades @SkyHelpTeam
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Danielle Smith 💙
(@smudge79) reported
from
Marley Hill, England
@SkyHelpTeam I’m trying to download Season 5 of Chicago Med from Sky Witness on demand but it’s telling me I have to upgrade my package. I have never had an issue downloading series on demand before and ep1 of S6 downloaded without issue. Pls help?
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JamesHunter
(@JamesLaurence_) reported
from
Gateshead, England
@SkyHelpTeam any update on the low fell connection outage? Thanks :)
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Phil Mason
(@philmason01) reported
from
Cramlington, England
@SkySports What an absolute load of tosh!! It’ll never happen
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lee smith
(@sessionar08) reported
from
South Shields, England
@SkySports If it was a Liverpool player doing that challenge the stupid two faced **** would say it a missed challenge... Never even touched the wolves player. Any how **** off united won a game they should of lost hahaha get ******
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Chris Lewin
(@ChrisLewin) reported
from
Blyth, England
@SkyHelpTeam I’m still struggling, can you provide a direct number for the technical team, as having issues with my main box as well as multi room box and it’s been like this for over a week! Paying for something I can’t use and the service to get through is horrendous
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Simon Garrity
(@simon_garrity) reported
from
Gateshead, England
@nataliesawyer @SkyHelpTeam Totally whenever the weather is bad ours has most channels off or intermittent not good
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Martin
(@_MartinDean) reported
from
Blyth, England
@NorthEastEngBVB @SkySports As I’ve said once before mate I totally think they bought the right more cos they just like having the biggest collection of football. They don’t really give a **** about anything other then the premier league.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@chrisleonmiller) reported
@SkyHelpTeam Thanks for your quick response. I have tried that page and the £9 offer does not appear on it. If you go to the Contact Us options and then to Upgrade my Package you just go back to the same page without the offer! Others say they have had the same problem. Does this offer exist?
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Rob
(@FabRab86) reported
@SkyUK upgraded frm essential broadband to superfast and was told line wld be switched within 7 days but e mail received says 12 days?We currently don’t get WiFi signal in every room and took the sky boost add on,should we be getting a boostbox as we already have latest router?
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Gentzwavy
(@gentzwavy) reported
@SkyHelpTeam You resolve nothing. The worst thing is I had a minor issue that could have been resolved in less the 30 seconds. You choose to be ******* idiots. So I'm just switching to @virginmedia
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Lucy Bartram
(@lucy_bartram) reported
@SkyUK @SkyHelpTeam why have you charged and taken money off me for Sky TV till 23rd April when I cancelled your service at the start of March? I was assured no more payments would be taken at time of cancellation.
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endofmay♿️ 🐝💙
(@ICMRX5) reported
@SkySports Sky’s been quiet for weeks about their beloved Liverpool they win one and now Twitter is full of the 🐂💩🐂💩🐂💩about a team that’s down the premiership table. BIAS TO LIVERPOOL IS SICKENING FROM SKY 20 TEAMS YET SKY REPORT ONLY ONE AND THATS WHEN THEY WIN 🤮🤮🤮
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GoonerNick
(@nickvann1987__) reported
@SkySports They were great don’t get me wrong but we also played a part in giving them the confidence to get back to this level. But credit where it’s due they were still amazing last night but a small part of it was due to our awful show IMO 👍
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Kav 🎮
(@GamingKav) reported
@SkyHelpTeam Yes, there are no issues with the router or box, it’s not set to Eco Mode so it won’t be cutting out because of that. We switch off at the plug, reset it, do all the things the help page tells us to. It’s just the internet that goes and stays down for a couple hours.
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Gemma Cholerton
(@Gemma_1806) reported
@SkyHelpTeam I sat on hold for over an hour and gave up. You used to be able to contact Sky via Facebook messenger but that option no longer exists. I’ve been a customer for 19 years and am on the verge of moving elsewhere.
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Isi
(@misikins) reported
@Chronic_Jynx @SkyHelpTeam Yes it's such a pain! There's nothing wrong with the router I've done all their line tests etc comes back with no problems but nothing will connect to the WiFi for hours on end in the early hours!!!
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Royston
(@RoystonWarren) reported
@SkySports Arsenal were terrible more like....