Sky Outage Report in Newcastle upon Tyne, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Consett, Boldon Colliery, Chester-le-Street, Ryton, Wallsend, Gateshead, Sunderland and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Consett |
Internet | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam /3 you are NOT looking after your loyal customers, we should be able to access Paramount+ discovery+ no extra cost on mobile devices IE iPad,galaxy note, computer, I’m sure you’ll be able to do this easily, verify customer’s as you can in sky go
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Barry Cosgrave
(@WHG17) reported
from
Whitley Bay, England
@SkyHelpTeam I connect my sky Q box via ethernet. Sky box then says it's attached to SKY993CA Mini boxes work fine. But Sky Go doesn't. It says it can't find the box. I realise I'm not on the same network but I don't know the password for this created network. Please help.
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Caz8maw
(@Caz8maw) reported
from
Newburn, England
@SkySports Melisa we know ten hag was playing mind games as per Fergie. So don’t stand on national Tv smurking it was never a secret #nufc knew all along we don’t take in the lies manure tell 💩
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Katie Charles 🖤🤍
(@_katie_c) reported
from
Washington, England
@SkyHelpTeam Is there any update on when this issue will be resolved. I've had to use a days annual leave for today as I'm unable to work from home with no Internet?
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Mark Beadle
(@sanddancer_img) reported
from
Mitford, England
@SkyUK I’m trying to order a mobile deal but I keep getting Technical errors when I move through the process. It’s not even at the same stage every time. Can you advise what’s happening please ?
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Paul Corney
(@Corney77) reported
from
Bedlington, England
@SkyHelpTeam I’m getting a message saying to upgrade my subscription to watch in demand but I have the full package. Any ideas how to fix this
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Trid
(@TrevorRidley) reported
from
Sunderland, England
@Designer_Ross @SkyHelpTeam My contract ends next month and I’m done with them. It’s been terrible
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D@ve F 🏴 🇺🇦 🇬🇧
(@davey_lad) reported
from
Mitford, England
How do you get subtitles for foreign language scenes on @DisneyPlusUK without having to turn on Closed Captions for the entire show? Watching Snowfall and there's lots of Spanish scenes which "should" have subtitles. Watching Sky Q but also an issue on all devices @SkyHelpTeam
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Katie Charles 🖤🤍
(@_katie_c) reported
from
Washington, England
@SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!
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Mandy Rowntree
(@MandyRowntree) reported
from
Washington, England
@SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night
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David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam It’s getting really annoying, I am at sky HD +plus customer I have a 2TB box in the living room 1Tb box in bedroom, got an email ,the new price increase from April an extra £3 per month, I don’t know why I’m not receiving any new channels or services 1/2
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🖤🤍Stacey Scott🖤🤍
(@geordie_stacey) reported
from
Longbenton, England
@hellblazerbiz @SkyHelpTeam I'm having the same issue.
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🔴⚪🔴Grahame Smith🔴⚪🔴
(@Golden_Grahame) reported
from
Sunderland, England
@safcftm2015 @SkySports Surely they arrange these things in full before the match day? I'm not totally sure why it never went ahead on sky, any ideas?
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David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam TOLD for £3 per month on my subscription for the extra running costs what that would be! however,it costs extra to run MY Services but you’ll have massive profit, you should absorb this for your loyal customers, you’ll face customer’s terminating.23 yrs+ 4 nothing
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Steve
(@NUFCsteve60) reported
from
Ebchester, England
@TalkofTyneside @SkySports That’s why I won’t watch it on sky **** sports
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Mitford, England
@SkyHelpTeam Well there is issues with your site as I showed above in the screenshot and it’s STILL not working, I’m not calling up for something I can do online myself Fix it please or I’ll look elsewhere for tv services
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Trid
(@TrevorRidley) reported
from
Whitley Bay, England
@Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently
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David Forrester
(@shieldsbrief) reported
from
Gateshead, England
@DesboTom30 @SkySports in fact given that an assault simply requires fear of violence being caused (not actual physical contact) robertson approaching in the aggressive manner that he did could easily qualify. Whatever, robertson playing the victim here is a pretty bad look.
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Kriss
(@KrissNufc83) reported
from
South Shields, England
@SkyHelpTeam Hi, is there N issue with broadband in the north east? My internet has been down for over an hour
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David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam 2/2.paramount+ we get a limited selection, no discovery+, without our money you never be able to bring out the sky Q box,its features, WE are left behind, your answer is upgrade, we lose everything on our box, yet we have to pay another increase,
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kerrie English
(@KerrieEnglish1) reported
@SkyHelpTeam I have! And they just say they can’t do anything else. The 12th December is totally unacceptable for an update while been charged. How are you going to help me please?
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TwistedGlamour
(@twistglam) reported
@SkyHelpTeam is there an eta on the broadband outage in SW4? The service checker helpfully says "could be a couple of days" with no actual details.
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Kerrie English
(@KerrieEnglish1) reported
@SkyHelpTeam can you please help me get this sorted?
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Rebecca Carlick
(@rebecca_mccrann) reported
@SkyHelpTeam Exclusive offer to me doesn’t mean save £1/m esp when the reason I’m cancelling is because of price. Bit bad on Sky’s part when they’re trying to help “with cost of living” - hardly in my case esp after being loyal 9y! Team said they wouldn’t go lower than £43/m! What a joke!
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Colin Leslie King
(@ColinLeslieKin1) reported
I recently returned to Sky after a brief period with BT. But my Sky hub has not turned up. Sky customer service cannot tell me where my hub is or when it’s going to be delivered. I can’t watch the World Cup, I can’t work. No one at Sky is taking ownership. Awful. @SkyHelpTeam
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Mark Griffiths
(@Macca3lions) reported
@Wolves @premierleague @SkySports Yeah cheers for this! Got to cancel the boat party now! Piss take! Who is remotely interested in watching that fixture on TV other than Wolves and Fulham fans.
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Mase Chandler
(@MaseChandler09) reported
@SkyHelpTeam is there problems with broadband in sy11 area ?
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Lt. Columbo
(@stealth_ferret) reported
@SkyHelpTeam Hi, quick question, why is the Sky Go Windows app such absolute unquestionable garbage? It’s effectively unusable. Are you simply unable to make a streaming app of Netflix/Amazon quality or is this deliberate for some reason?
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Jack Mcmack
(@drakey001) reported
@David_KellyUK @SkyUK Yep, terrible. Not sure how it got a audience score of 89% on RT
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Scott Williamson 🇺🇦
(@CornishBankie) reported
Hi @SkyHelpTeam. I've had a whole day wasted waiting for an engineer to come and check my landline. Time given was between 8am & 1pm. Line still not working. And on the App says still in progress. No contact at all from @SkyHelpTeam . Not impressed.