Sky Outage Report in Newcastle upon Tyne, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (51%)
-
TV (27%)
-
Wi-fi (11%)
-
Total Blackout (6%)
-
Phone (2%)
-
E-mail (2%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Sky outage reports came from the following cities: Whitley Bay, Blyth, Sunderland, Newcastle upon Tyne, North Shields, South Shields, Gateshead, Washington, Stanley, Boldon Colliery, Chester-le-Street, Wallsend, Consett and Cramlington.
| City | Problem Type | Report Time |
|---|---|---|
 Whitley Bay |
TV | |
| Blyth |
TV | |
| Sunderland |
Internet | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| North Shields |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
-
Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
-
Barrie Dent
(@BarrieDent2) reported
from
Belsay, England
@MsiDouglas @NUFC It will only happen if the press @SkySports ect starting asking the question because he will never listen to the fans
-
carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
-
Graeme Gilroy
(@wirehype) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !
-
gary beadle
(@beadleg01) reported
from
Sunderland, England
@SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.
-
Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
-
Neil Jeffs
(@Jethrotoolio) reported
from
Whitley Bay, England
@jimbergfeld1 @Ando87NUFC @CampbellLennon @SkySports @NSpares He doesn’t hate ******* and drink....that’s his problem really.
-
Liz
(@LizH_11) reported
from
Ryton, England
@SkyHelpTeam Says no known problems in the area obs is as several people in this area are having same problem
-
Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@theinsidernufc I love the quality of pundits pulled to give opinion on @nufc from @skysports. @BeIN_sports @talkSPORT when this goes through they will be so sick and confused down south
-
carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports No shit
-
david m fisher
(@davidmfisher1) reported
from
Cramlington, England
@SkyHelpTeam good evening I am waiting for a delivery of a new broadband hub but can't find anywhere to trace it can you help please
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
-
Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
-
Rosco
(@Peterross83) reported
from
Sunderland, England
@SkySports Damn!
-
Sally Crossley
(@sallyopr) reported
from
Cleadon, England
@SkyHelpTeam please can someone help me with my account, when I try online it says I need to call Sky for my request however I don’t fall under the urgent requests category to call so I can’t call. Thank you
-
Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot
-
Paul
(@Paul14boss) reported
from
Newcastle upon Tyne, England
@LittleHenryD @SkySports Awful news a young lad too
-
Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@theinsidernufc @NUFCgallowgate This constant comparison is boring. I never had issue with Bruce getting job @SkySports it’s what I expect from ownership & their ambition. But hoping we may now have owners that are ambitious & want NUFC to be it’s best. In which case we would need to change.
-
Craig Stewart
(@CraigJStewart89) reported
from
Sunderland, England
@SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Dan Hegarty
(@dannyh1912) reported
@SkyHelpTeam hi, I ordered the 12pro on Sky Mobile and a sim deal, it is yet to be delivered but wondered if I can cancel the Sim and continue with just the phone order?
-
Denis Taylor
(@ToonDen) reported
@SkySports Never wanted him here in the first place
-
gratefultoojah
(@gratefultoojah) reported
@SkySports He deserves too be sacked playing 6 defenders against the bottom side playing for draws idiot
-
mentalnieke
(@mentalnieke) reported
@SkyHelpTeam turns out Sky are like our government, promise you something. Lasts a short time, then they decide to change their mind and screw you over. Well played. Least ensures people like myself leave them. Here’s hoping Virgin have better customer service and help.
-
Trigger*
(@therealtriggerr) reported
@SkyHelpTeam Been with Sky for 30 years. Never felt so frustrated and angry about this situation.
-
Neil Delanty
(@delanty_neil) reported
@SkySports Kiss of death getting support from owner
-
Harry Barr
(@HarryRBarr) reported
They share a dressing room. Wtf is celebrating going to do with covid😭 @SkySports stupidest thing I’ve ever heard @PFA
-
Poonam Degan
(@full_moon78) reported
@OpenreachHelp I'm on the phone to @SkyHelpTeam now and they are still telling me that there is an outage on the exchange that you are dealing with. How can you not know anything about this?
-
Paul Webber
(@PaulWebber10) reported
@SkyHelpTeam I don't want to complain, I just want to speak to one of your customer services regarding my broadband problem. I know these are extreme times but using offshore call centres with poor connections and English as a 2nd language is poor for such a big company as Sky.
-
Becky Fantham
(@hungrybecky) reported
@SkyHelpTeam can you help us get the Prime Video app on our Sky Q box please?