Sky Outage Report in Newcastle upon Tyne, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at Sky
Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Sunderland, Blyth, Hebburn, Cramlington and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV | |
| Gateshead |
TV | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Darren Short
(@daz26172) reported
from
Sunderland, England
@SkySports Against all of the money they have made & the whole picture of the situation everyone is in...... they need to get a grip on reality this type of media is what feeds the negativity in the world of football. Never mind what you might loose be grateful for what you have
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Liz
(@LizH_11) reported
from
Ryton, England
@SkyHelpTeam Says no known problems in the area obs is as several people in this area are having same problem
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Rosco
(@Peterross83) reported
from
Sunderland, England
@SkySports Damn!
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
A second point about the @F1 #VirtualGP. @LandoNorris really needs to change his Internet service provider. @SkyUK are great for broadband. (Hopefully sky get a sale out of this and I get a £50 gift voucher whatever it is these days) #Landobot
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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david m fisher
(@davidmfisher1) reported
from
Cramlington, England
@SkyHelpTeam good evening I am waiting for a delivery of a new broadband hub but can't find anywhere to trace it can you help please
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@theinsidernufc I love the quality of pundits pulled to give opinion on @nufc from @skysports. @BeIN_sports @talkSPORT when this goes through they will be so sick and confused down south
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports No shit
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Paul
(@Paul14boss) reported
from
Newcastle upon Tyne, England
@LittleHenryD @SkySports Awful news a young lad too
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🅺🅸🅴🆁🅾🅽 🅼🅰🆃🅷🅴🆆🆂
(@kjmathews30) reported
from
Prudhoe, England
@SkyHelpTeam @OpenreachHelp my broadband has been down from early this morning, any idea how long it will be until it’s back on, postcode is NE42 5DP
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Graeme Gilroy
(@wirehype) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !
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Sally Crossley
(@sallyopr) reported
from
Cleadon, England
@SkyHelpTeam please can someone help me with my account, when I try online it says I need to call Sky for my request however I don’t fall under the urgent requests category to call so I can’t call. Thank you
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Jason the Furloughed 🇪🇺
(@TemporaryCarpet) reported
from
Gateshead, England
@SkyHelpTeam I think your issues are wider reaching than the Rotherham area, I am in Gateshead and have no Internet and therefore reduced functionality of my Sky Q box.
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Barrie Dent
(@BarrieDent2) reported
from
Belsay, England
@MsiDouglas @NUFC It will only happen if the press @SkySports ect starting asking the question because he will never listen to the fans
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Neil Jeffs
(@Jethrotoolio) reported
from
Whitley Bay, England
@jimbergfeld1 @Ando87NUFC @CampbellLennon @SkySports @NSpares He doesn’t hate ******* and drink....that’s his problem really.
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Craig Stewart
(@CraigJStewart89) reported
from
Sunderland, England
@SkyHelpTeam Hi, i need some help around my current Sky TV and Broadband package. I am coming to the end of my current contract but trying to sort a renewal is not very clear. Please help, thanks
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ⵣ Salem | ⵙⴰⵍⵎ
(@sabzmzm) reported
from
Walker Gate, England
Called @SkyHelpTeam about the shit internet, and they basically told me it is what it is
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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Andrew Davies
(@bigdiscodancer) reported
from
Blyth, England
Absolutely awful @skytv @SkyUK being overcharged on my bill and nobody will speak to me at all. This needs sorting and it needs sorting now
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gary beadle
(@beadleg01) reported
from
Sunderland, England
@SkyHelpTeam good morning I am hoping that you can help please. I have just returned to sky tv after a few years break. My installation date is 9th June. So trying to set up sky go up but when logging in it defaults to my previous acct number which is closed.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Fergusson
(@ferguss70) reported
@SkyUK @SkyHelpTeam the outages are getting ridiculous on #broadband #service drops far too often
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HW
(@H_Wilkinson17) reported
@SkyHelpTeam my sky broadband connection is down.. can you please resolve ASAP?
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Bex
(@Bex57836285) reported
@SkyHelpTeam I’ve already done this. Says there is an issue, then tests again and said it fine. Then 30 mins later it will go down again. Clearly something is wrong! Really awful service for 2 weeks now
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Harry #14
(@hazzy007) reported
@SkyHelpTeam I’ve checked and it’s down! Could you give some more information we are working from home and have no wifi for the second time in a week. How do you claim refunds? Also how come you can’t give information?
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Beardy Mike
(@Beard_of_Prey) reported
@lrushton99 @SkyHelpTeam Mine too! I'm just outside of Crawley! As Lauren said, seems the same as the recent outage
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CrumbGamingUk
(@crumbgaminguk) reported
@SkyHelpTeam @laurrenlouise_ Sorry for the inconvenience?? I don’t earn a living when my internet is down which has been too many times in the recent month. I don’t get paid when my internet isn’t working, but I’ll still be expected to pay you my monthly bill.
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Harry #14
(@hazzy007) reported
@SkyHelpTeam what’s happening in the RH10 area the whole wifi is down AGAIN
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Jamie Lavery
(@JamieLavery_) reported
@SkyHelpTeam having to hotspot to my phone again as the internet is not working in Crawley. It was only a couple of weeks ago this happened. So frustrating.
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Graham Robinson
(@Nolanhattrick) reported
@SkySports This idiot came close to killing the greatest driver in the history of the sport. What a prick Verstappen is and a dangerous prick at that.
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Michelle Wort
(@michelle_wort) reported
@SkyHelpTeam whats going on RH10 no broadband and nothing to indicate a issue on your website