Sky Outage Report in Newcastle upon Tyne, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Consett, Boldon Colliery, Chester-le-Street, Ryton, Wallsend, Gateshead and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Dean Lamb
(@Chubfubbler) reported
from
Washington, England
@SkySports That hand on the desk thing is irritating as **** like!
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Ḟ┍𝙖ПĶ𝒾𝙚 ✍️
(@Frankie_090) reported
from
Walker Gate, England
@StuartP55357794 @SkySports Why? Arsenal was stupid enough to pay him it and don't play him. He's given loads to Charity, children receiving life changing surgeries etc.
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Chris
(@lcdB0Xing) reported
from
Gateshead, England
Some softcock just been on skysports saying liverpool should go easy on villa’s youngsters. Give over with that crap
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TInt My Ride
(@TintmyRideNcl) reported
from
Longbenton, England
@SkyHelpTeam best part of 3hrs and 30 mins spent speaking to and not speaking too (calls getting left on hold) your support teams is just what I want to do on my only day off! Tech support asking for viewing card number in the side of the router #absoluteshambles still not sorted
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David Gleeson
(@dgleesonhistory) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.
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Jamie Handyside
(@HandysideJ) reported
from
Harlow Hill, England
@SkyHelpTeam I have just experienced the rudest phone operator on your customer services helpline. And have not got anywhere with rectifying the problem
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gemma donohue
(@gemma_donohue16) reported
from
Dunston, England
@SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks
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stacey
(@staceyloweryy2k) reported
from
Longbenton, England
@SkyHelpTeam can sky answer the sodding phone. And then admit their service is ****. Brand new router and yet again, Internet drops, do all step by step stuff nd still now. Again authentication problems. Just wanna cancel plz sky!
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MICHAEL WHITFIELD
(@MICKWHD) reported
from
Longbenton, England
@SkySports Bollocks it’s down to ability. How many white people have failed? Why is always a chip o the shoulder.
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Steve M
(@Steve_Mac112) reported
from
Longbenton, England
@johnpatta I won’t be paying for it, think i’ll also cancel my @SkySports too!! #RipOff
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Will
(@wjc_14) reported
from
Sunderland, England
@SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.
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Allan Brough
(@AllanBrough) reported
from
Newcastle upon Tyne, England
@cyptoon @spaniels1980 @SkySports He wasn’t spitting at the kid, he was spitting at the car. He was being goaded the idiot behind the wheel who was filming while driving.
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Peter Oliver
(@peteroliver18) reported
from
Washington, England
@SkyHelpTeam Hi the Internet connection is not working in the Washington area
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Sai Penumuru
(@sai_penumuru) reported
from
Shiremoor, England
@SkyHelpTeam @SkyUK my internet is not working 😡
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Karl Moon
(@NokkonWud) reported
from
Longbenton, England
Just phoned @SkyHelpTeam and, the support (once you finally get through!) as always was very good. But we are always informed of a customer survey that is to be filled in for support given by the advisor. A score of 0-8 is regarded as BAD(!) and only 9-10 is good. (1/2)
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Ben Letby
(@0800BEN) reported
from
Newcastle upon Tyne, England
@EmmaB_0811 @SkyHelpTeam I had Sky broadband about 5 years ago and it was the same then. If you have Sky TV, the box goes into eco mode in the early hours which kills the wi fi connection to some devices in the house. If you turn off eco mode in settings on your sky tv box, it might solve the problem 🙏
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Lee Mayes
(@Mezzy14) reported
from
Blaydon-on-Tyne, England
Never get bored of watching Premier League Years on @SkySports
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Karl Moon
(@NokkonWud) reported
from
Longbenton, England
“Sorry, we’re going to have to let you go. Your CSAT score is only 8.21 out of 10 on 5848 customer survey scores received. As a result you’re not entitled to any redundancy. “ The potential skewing of 0-8 = Bad and 9-10 = Good, boggles the mind! This needs changing @SkyHelpTeam
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Slappy
(@slapnuts316) reported
from
Washington, England
@SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.
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lee milligan
(@judgefudge75) reported
from
Wallsend, England
@SteveBP76 Aye I noticed @SkySports never covered this
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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No I am Huw Edwards
(@JohnapIdris1) reported
@66michaelr @SkySportsPL @SkySports look at Cash trailing leg in clearly sweeps Kane legs from under him Notice Cash nor the Villa players complained neither did Smith after the game he even called his own player stupid Says it all Mate
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Frenchie Slave
(@frenchieslave) reported
The sound of “muuummmm, is there a problem with the WiFi” is constantly ringing in my ears 🙉 @SkyHelpTeam can you please help me as all the troubleshooting in the world hasn’t stopped it
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Itsyesman3030
(@itsyesman3030) reported
@Droop69 @ShitChester @SkyHelpTeam Could you please help me out, apparently people who had Sky broadband from January - February received an email with an exclusive for the game Call of Duty. Unfortunately I didn't have sky broadband during that period so I never received the email. May I have ur code, I'll pay
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Itsyesman3030
(@itsyesman3030) reported
@AlleyBammyNibby @SkyHelpTeam Could you please help me out, apparently people who had Sky broadband from January - February received an email with an exclusive for the game Call of Duty. Unfortunately I didn't have sky broadband during that period so I never received the email. May I have ur code, I'll pay
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.Alan brown
(@alanbrown1015) reported
@SkySportsPL @SkySports He’s a cheater he never touched him never a pen
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Elliøtt
(@wakefieldviking) reported
@SkyHelpTeam @LeeDixon2 Or not book an engineer as my sky app tells my speed is too slow but that an engineer won't be able to help. And then gives me zero more help. It's like "oh well, it's too slow. Can't help you. Sorry"
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✨Just Sparkle✨
(@Pop_Dazzle) reported
@moorviewgm @SkyHelpTeam It’s not working 😡😡😡 I’ve spoken too soon 😡 all I want is discovery plus to work on both boxes! Is this really to much to ask ?
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Josh©️
(@djjthomas1991) reported
@SMalik86 @SkySportsPL @SkySports Think Kane went down way before cash even touched him
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Nitin Sharma
(@NitinSharma2011) reported
@SkySportsPL @SkySports Disgusting..Kane needs to be dealt with, ruining English football with his constant and consistent cheating..that’s before you factor in his signature look at the defender before bending down to let the player go over his head and land full body weight on their arms & neck etc.
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Monte_AFC
(@delmo_del) reported
@SkySportsPL @SkySports “Naivety if you go down in the box” Imagine if that was Salah!! Dive Dive Dive!