Sky Outage Report in Newcastle upon Tyne, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 29: Problems at Sky
Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (19%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Blyth, Hebburn, Gateshead, Cramlington, South Shields, Washington, Consett, Chester-le-Street and Prudhoe.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Dave
(@daveyK1234) reported
from
Blyth, England
@SkyHelpTeam yet again SkyQ has gone down again about the 4th or 5th time since we got it a month ago 🤬
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jonny ward
(@wardy22589) reported
from
Longbenton, England
Hi @SkySports will you be refunding some of my sky subscription as you are not providing a full service at the moment during the #NUFC game
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Alan 🧜🏻♂️ itsabrickthing 🧚🏻♂️
(@itsabrickthing) reported
from
Newcastle upon Tyne, England
@denzilOshamen @SkyHelpTeam Yeah don’t do it! Stick to your guns, you shouldn’t have to pay to fix their service. As soon as the agent said my router was out of warranty and I wasn’t in contract I knew what he was planning 😡 Also his initial “solution” was for me to leave and find another provider! #wtf
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PaulKezza
(@Paulkezza) reported
from
Cramlington, England
@SkySportsPL @SkySports Just shows. When you leave Newcastle your performance changes and score hatricks . I just wish that fat **** would sell the club and piss off!!!!
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Old Mod Clen 🇬🇧
(@safcmod73) reported
from
Stanley, England
@SkyUK how to treat a loyal customer i pay around £140 a month for sky tv broadband and telephone line , well my sky q box froze last night and i now need an engineer who can’t come till November 9th , which i find totally unacceptable and i will be cancelling everything asap
-
HiddenDragon1979
(@WickedestWoods) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam I swear to god that I would leave Sky Broadband if could. You’ve made me jump through hoops and STILL not fixed my broadband despite a BT engineer telling me the simple fix solution.
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BRI-SAFC
(@safcking) reported
from
Houghton-Le-Spring, England
@SkyHelpTeam please help me I’ve tried ringing but am getting nothing ffs
-
Dave
(@daveyK1234) reported
from
Blyth, England
@SkyHelpTeam unbelievable customer service get thru to help team they tell me to do a few things they don’t work then try and put me thru to technical support which is closed then they cut me off....******* disgusting 🤬
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Richard Payne
(@NuttyRichie) reported
from
South Shields, England
@skyhelpteam @nowtvhelp Your 1471 service is terrible! I’d rather the date first like Monday 2nd January at 7:15pm rather than telnumber:year:month:day:time and the voice is so slow
-
pipkins
(@fredspoon) reported
from
Chester-le-Street, England
@itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.
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Alan 🧜🏻♂️ itsabrickthing 🧚🏻♂️
(@itsabrickthing) reported
from
Newcastle upon Tyne, England
@denzilOshamen @SkyHelpTeam 2/2 I demanded to speak to a manager. After 15 mins of being told I would get the same answer from a manager, agent went away then came back and told me that they “have found a way to give me the router for free” Sky’s customer service has worsened since I joined 5 years ago.
-
HiddenDragon1979
(@WickedestWoods) reported
from
Longbenton, England
@SkyHelpTeam Disappointed (actually disgusted) to see that 75% loss of broadband service for over a month results in a goodwill gesture of £14 and that’s it. Let’s ignore the fact that I had to ring you 6 times and be fed various stories from your call operators.
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Hawaay61
(@Hawaay61) reported
from
Cramlington, England
@sbagroboys @SkySports They are so thick skinned they can’t see that they’re the ******* cause of these poor clubs going under. #liveinSkyworld
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Paul Wilson
(@PaulWiywill) reported
from
Walker Gate, England
@SkySportsPL @SkySports Load of fk8ng shit nothing wrong with tackle you biased bunch of cheats
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Andy Hills
(@drandyhills) reported
from
Dunston, England
@Rog1Ben @Levi_Bowden74 @SkySportsPL @SkySports Haven’t seen footage. If facing wrong way then definitely dislocated and almost certainly tib fib fracture too. Poor guy.
-
Sam Hicks
(@candylion5) reported
from
Whitley Bay, England
@SkyHelpTeam @SkyUK @WeAreOpenreach @Ofcom No, you won’t help. We’ll keep this public until the problem is solved (which it won’t be)
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Richard Payne
(@NuttyRichie) reported
from
South Shields, England
@MrChrisWynn @Simon21ne @virginmedia @nowtvhelp @SkyHelpTeam I managed one week before cancelling! Sky says I have so many devices that it’s slowing the hub down, in 2019 that’s piss poor
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful
-
John-Paul Stephenson
(@Renegadeangel5) reported
from
Walker Gate, England
The hardest thing about dealing with my mum’s estate has been cancelling @SkyHelpTeam They play games to wear you down by passing you to a different team, wasting your time and money.
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Sam Hicks
(@candylion5) reported
from
Whitley Bay, England
@SkyHelpTeam @Ofcom @BBCWatchdog Every time you hide our tweets under a PM with the offer of assistance we just reach the same conclusion - you don’t know when we will have internet and phone, refuse to push @WeAreOpenreach to actually do anything, meanwhile Openreach aren’t even trying to fix the problem.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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m4nni
(@m4nni516) reported
@SkyHelpTeam @benired This helped fix the issue for me - much brighter
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peter stevenson
(@petestevuk) reported
from
Faringdon, England
@SkyHelpTeam any news on the Swindon outage and why I live in Oxford with a SN postcode is mine effected?
-
M
(@MM_gaming123) reported
@SkyUK my sky go pc app checks for update then closes down but still shows as an open application in task manager?
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Bias Blue
(@BiasBlue194) reported
@VillanShaw @billyhammer4eva @SkySports Exactly. There’s nothing wrong with a a diverse panel on sky sports but it would help if they weren’t all boring bastards.
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Chef One
(@F1_Chef) reported
@jegan_1979 @SkyHelpTeam What’s so annoying is that we lived rurally down used @gigaclear and it’s literally hyper speed and so reliable, but they don’t supply the village we live in now sadly
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Keir
(@Keir51986052) reported
@SkyUK Internet down again!! (Hereford) 6 times this year so far. Down detector has over 1400 cases with sky in the past hour . When is the internet likely to be running again ?
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Dave
(@RatherEpicDave) reported
@SkyHelpTeam how do I get a wireless signal booster, we pay for broadband boost and can't find anywhere on the site to order a WiFi booster.
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Archieboy
(@Archieb48709437) reported
@northumbrian_ @nigella_i5e @SkyUK Did you get a reply. I will cancel also.
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Ads
(@ACRGS) reported
@SkySports why ******** have you got Graeme Sourpuss doing punditry on Utd ,guys a **** and shouldn't be anywhere near a Utd match .....
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Jack Cook
(@jackpaulcook) reported
@SkyHelpTeam @benired Got this same issue myself. Does that mean I’ve got to change the settings on the TV itself every time there’s football on change it back after? TV is fine on every other Channel