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Sky Outage Report in Newcastle upon Tyne, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Newcastle upon Tyne, England 12/22/2024 04:05

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, Sunderland, Gateshead, Hebburn, Blyth, Washington, Cramlington, Consett, Morpeth and North Shields.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomChester-le-Street Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • daveyK1234 Dave (@daveyK1234) reported from Blyth, England

    @SkyHelpTeam unbelievable customer service get thru to help team they tell me to do a few things they don’t work then try and put me thru to technical support which is closed then they cut me off....******* disgusting 🤬

  • LeeTheMag LeeTheMag (@LeeTheMag) reported from Whickham, England

    @skysports giving a big **** you to @wwe and not showing smack down live tonight

  • stedja44 Stedja (@stedja44) reported from Blyth, England

    @SkyHelpTeam could you please respond to my message. Irate customer here and feel like I'm being fobbed off.

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful

  • itsabrickthing Alan 🧜🏻‍♂️ itsabrickthing 🧚🏻‍♂️ (@itsabrickthing) reported from Newcastle upon Tyne, England

    @denzilOshamen @SkyHelpTeam 2/2 I demanded to speak to a manager. After 15 mins of being told I would get the same answer from a manager, agent went away then came back and told me that they “have found a way to give me the router for free” Sky’s customer service has worsened since I joined 5 years ago.

  • WickedestWoods HiddenDragon1979 (@WickedestWoods) reported from Blaydon-on-Tyne, England

    @SkyHelpTeam I swear to god that I would leave Sky Broadband if could. You’ve made me jump through hoops and STILL not fixed my broadband despite a BT engineer telling me the simple fix solution.

  • flipflops1982 Philip Robinson (@flipflops1982) reported from Shiremoor, England

    @bluther123 @SkySports @sky @SkySportsDarts @RobCross180 @KimHuybrechts Woeful! Hopefully he’ll put his head down and try harder next year

  • candylion5 Sam Hicks (@candylion5) reported from Whitley Bay, England

    @SkyHelpTeam @SkyUK @WeAreOpenreach @Ofcom No, you won’t help. We’ll keep this public until the problem is solved (which it won’t be)

  • itsabrickthing Alan 🧜🏻‍♂️ itsabrickthing 🧚🏻‍♂️ (@itsabrickthing) reported from Newcastle upon Tyne, England

    @denzilOshamen @SkyHelpTeam Yeah don’t do it! Stick to your guns, you shouldn’t have to pay to fix their service. As soon as the agent said my router was out of warranty and I wasn’t in contract I knew what he was planning 😡 Also his initial “solution” was for me to leave and find another provider! #wtf

  • PaulWiywill Paul Wilson (@PaulWiywill) reported from Walker Gate, England

    @SkySportsPL @SkySports Load of fk8ng shit nothing wrong with tackle you biased bunch of cheats

  • Renegadeangel5 John-Paul Stephenson (@Renegadeangel5) reported from Walker Gate, England

    The hardest thing about dealing with my mum’s estate has been cancelling @SkyHelpTeam They play games to wear you down by passing you to a different team, wasting your time and money.

  • safcking BRI-SAFC (@safcking) reported from Houghton-Le-Spring, England

    @SkyHelpTeam please help me I’ve tried ringing but am getting nothing ffs

  • drandyhills Andy Hills (@drandyhills) reported from Dunston, England

    @Rog1Ben @Levi_Bowden74 @SkySportsPL @SkySports Haven’t seen footage. If facing wrong way then definitely dislocated and almost certainly tib fib fracture too. Poor guy.

  • candylion5 Sam Hicks (@candylion5) reported from Whitley Bay, England

    @SkyHelpTeam @Ofcom @BBCWatchdog Every time you hide our tweets under a PM with the offer of assistance we just reach the same conclusion - you don’t know when we will have internet and phone, refuse to push @WeAreOpenreach to actually do anything, meanwhile Openreach aren’t even trying to fix the problem.

  • fredspoon pipkins (@fredspoon) reported from Chester-le-Street, England

    @itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.

  • daveyK1234 Dave (@daveyK1234) reported from Blyth, England

    @SkyHelpTeam yet again SkyQ has gone down again about the 4th or 5th time since we got it a month ago 🤬

  • WickedestWoods HiddenDragon1979 (@WickedestWoods) reported from Longbenton, England

    @SkyHelpTeam Disappointed (actually disgusted) to see that 75% loss of broadband service for over a month results in a goodwill gesture of £14 and that’s it. Let’s ignore the fact that I had to ring you 6 times and be fed various stories from your call operators.

  • topazzz9 Moira (@topazzz9) reported from Newcastle upon Tyne, England

    Thank you to 2 members of @SkyUK the other week who had a promotional stand inside Newcastle’s Eldon 🔲. Your help and plastic carriers were a godsend, as the paper bags @BootsUK are using fell apart just feet from the shop. I’m sure they’re very green, but far too flimsy!

  • Paulkezza PaulKezza (@Paulkezza) reported from Cramlington, England

    @SkySportsPL @SkySports Just shows. When you leave Newcastle your performance changes and score hatricks . I just wish that fat **** would sell the club and piss off!!!!

  • safcmod73 Old Mod Clen 🇬🇧 (@safcmod73) reported from Stanley, England

    @SkyUK how to treat a loyal customer i pay around £140 a month for sky tv broadband and telephone line , well my sky q box froze last night and i now need an engineer who can’t come till November 9th , which i find totally unacceptable and i will be cancelling everything asap

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • proudy888 David Proud (@proudy888) reported

    @SkyUK over an hour and a half and still not connected to someone on your chat, bit ridiculous wouldn't you agree? Or deliberate as I mentioned I wanted to cancel?

  • Mushy222 Mel greensmith (@Mushy222) reported

    @SkyHelpTeam @blokeonradio Yes having the same issue on 404 watching on sky Q. A problem announcement should be made on the channel

  • mtholmes84 M T H (@mtholmes84) reported

    @SkySports commentary gets worst by the week. Lee Hendrie and some random shouty woman ticking the PC box tonight 😩🔫. They need to start putting a crowd noise only option on!

  • lpkermit lporter (@lpkermit) reported

    @SkyHelpTeam I’ve had my sky Q less than 12 months and tonight half the buttons on the remote aren’t working, have changed batteries and tried a reset pressing 7&9 , still not working!!

  • rugbymjc Matt C (@rugbymjc) reported

    @SkySports @GNev2 This is getting stupid now. Just gonna stream stuff instead of paying to watch Gary Neville and the Man Utd agenda each week.

  • RuggyB Robert (@RuggyB) reported

    @SkyHelpTeam hello Sky. Lately our internet is down more than it’s on. Constantly dropping out. Never had this problem before. Please help.

  • clareduncan5 Clare Duncan (@clareduncan5) reported

    @SkyHelpTeam I've been trying for about 6 weeks now to download Paramount+ with no luck. I just keep getting an error message. I pay for Sky Cinema. Any help?

  • Mitchell_potter Mitchell potter (@Mitchell_potter) reported

    @SkyHelpTeam @nic_shout Why not publish this for everyone, it is a common issue

  • denisewild Denise (@denisewild) reported

    @SkyHelpTeam hi, our satellite signal keeps going. It is really annoying. It has been doing it the last couple of weeks. Sometimes it works, sometimes not. There doesn’t seem to be an obvious reason why. We are in SW12. Any ideas?

  • Davis16Stephen Stephen Davis (@Davis16Stephen) reported

    @bensarunner @SkyHelpTeam I’ve had sky Glass for a while now, tv is great but didn’t realise that I would lose all my discounts plus BT sports as was never explained to me. Now I see people getting these offers and I get nothing. Apparently I’m a valued customer though. Pathetic services