Sky Outage Report in Newcastle upon Tyne, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Sky outage reports came from the following cities: Whitley Bay, Blyth, Sunderland, Newcastle upon Tyne, North Shields, South Shields, Gateshead, Washington, Stanley, Boldon Colliery, Chester-le-Street, Wallsend, Consett and Cramlington.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| TV | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Stephen ‘Murf’ Murtha ©️
(@MurthaOfficial) reported
from
Newburn, England
@SkyHelpTeam can you tell me why I have the same sim deals as the rest of my family, we have the same phones, yet when I’m out, their phones will load app data and web data no problem, but mine keeps buffering. No matter what it is, FB, Twitter, App Store, Web. Help please.
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Mr James 📚 MCCT
(@MrJamesCCC) reported
from
Wallsend, England
@SkyHelpTeam Thanks, but none of the steps have worked as it drops out for a minute or two and then comes back on, usually before any diagnostic has been completed. It’s now also affecting my Sky Q box’s connectivity. Seems like a number of others are having the same problem.
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David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam TOLD for £3 per month on my subscription for the extra running costs what that would be! however,it costs extra to run MY Services but you’ll have massive profit, you should absorb this for your loyal customers, you’ll face customer’s terminating.23 yrs+ 4 nothing
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James 🇬🇧
(@Jamiefozz92) reported
from
Dunston, England
I have no idea who this speed kid is. But can you imagine in the early 2000’s giving a tit like that air time. He’d be shunned. Never seen again. It’s utterly embarrassing that @SkyFootball are giving him airtime. Even after insulting Man United greats!! #skysports
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Paul Corney
(@Corney77) reported
from
Bedlington, England
@SkyHelpTeam I’m getting a message saying to upgrade my subscription to watch in demand but I have the full package. Any ideas how to fix this
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David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam 2/2.paramount+ we get a limited selection, no discovery+, without our money you never be able to bring out the sky Q box,its features, WE are left behind, your answer is upgrade, we lose everything on our box, yet we have to pay another increase,
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Trid
(@TrevorRidley) reported
from
Whitley Bay, England
@Designer_Ross @SkyHelpTeam @virginmedia Yeah that’s the issue I’ve come across . Slow download speeds but always reported at just above the payment threshold. It’s got worse recently
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David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam /3 you are NOT looking after your loyal customers, we should be able to access Paramount+ discovery+ no extra cost on mobile devices IE iPad,galaxy note, computer, I’m sure you’ll be able to do this easily, verify customer’s as you can in sky go
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Caz8maw
(@Caz8maw) reported
from
Newburn, England
@SkySports Melisa we know ten hag was playing mind games as per Fergie. So don’t stand on national Tv smurking it was never a secret #nufc knew all along we don’t take in the lies manure tell 💩
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Katie Charles 🖤🤍
(@_katie_c) reported
from
Washington, England
@SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!
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Barry Cosgrave
(@WHG17) reported
from
Whitley Bay, England
@SkyHelpTeam I connect my sky Q box via ethernet. Sky box then says it's attached to SKY993CA Mini boxes work fine. But Sky Go doesn't. It says it can't find the box. I realise I'm not on the same network but I don't know the password for this created network. Please help.
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Trid
(@TrevorRidley) reported
from
Sunderland, England
@Designer_Ross @SkyHelpTeam My contract ends next month and I’m done with them. It’s been terrible
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David Pearce
(@pearceswan) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam It’s getting really annoying, I am at sky HD +plus customer I have a 2TB box in the living room 1Tb box in bedroom, got an email ,the new price increase from April an extra £3 per month, I don’t know why I’m not receiving any new channels or services 1/2
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🔴⚪🔴Grahame Smith🔴⚪🔴
(@Golden_Grahame) reported
from
Sunderland, England
@safcftm2015 @SkySports Surely they arrange these things in full before the match day? I'm not totally sure why it never went ahead on sky, any ideas?
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Steve
(@NUFCsteve60) reported
from
Ebchester, England
@TalkofTyneside @SkySports That’s why I won’t watch it on sky **** sports
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🖤🤍Stacey Scott🖤🤍
(@geordie_stacey) reported
from
Longbenton, England
@hellblazerbiz @SkyHelpTeam I'm having the same issue.
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Kriss
(@KrissNufc83) reported
from
South Shields, England
@SkyHelpTeam Hi, is there N issue with broadband in the north east? My internet has been down for over an hour
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Katie Charles 🖤🤍
(@_katie_c) reported
from
Washington, England
@SkyHelpTeam Is there any update on when this issue will be resolved. I've had to use a days annual leave for today as I'm unable to work from home with no Internet?
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Mandy Rowntree
(@MandyRowntree) reported
from
Washington, England
@SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
What a lovely woman at @SkyHelpTeam #valueteam on the phone today . Very pleasant and kept me as a customer . Give that woman a pay rise 👍 📺
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mags
(@Magamus2020) reported
@AbbeyMpamhanga @SkySports No, you're continuously talking nonsense about something you clearly know nothing about, its why the term African expert was coined. Utd would not sell a player to Liverpool and neither would Liverpool sell a player to Utd. You said Paul Ince, I told you he wasn't, so pipe down.
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Clair Bingham Beauty
(@cbbeautyx) reported
@SkyUK sky glass is absolutely TERRRRRRRIBLE. My remote don’t even work, none of the pucks for the bedrooms works. Worst thing I’ve purchased this year
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Michael Kent
(@kent_mtkent) reported
@SkyHelpTeam internet down in TN11 area but showing no problems on your site. There definitely IS a problem.
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Charlie Stevens
(@Ch4rlieStevens) reported
@themalewhale @SkyUK @SkyHelpTeam Same thing keeps happening to me. Annoying that Sky says they are dealing on a case by case basis when deploying a fix would help everyone.
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Dean Buckley
(@muts003) reported
@SkyHelpTeam I have done that loads of times still not working loads of over people having the same problems just get it sorted it’s at your end
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Craig Norris
(@craigien79) reported
@SkyHelpTeam It keeps dropping the network connection for no apparent reason
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Mark Lockitt /\_/\
(@Lockwolf81) reported
@SkySports any chance of an update, are there any known issues for iOS 15.2 and your app. Video is unavailable on my device but works on my sons device on iOS 15.1. Been going on for ages now and no reply from anyone
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Chris Lee
(@ChrisLe15970575) reported
@SkyUK I’ve made a HUGE mistake keeping this piece of rubbish,trust me I use worse language about this ‘entertainment platform’! It’s rubbish, poorly thought out &even worse is the lack of customer service you get when you complain. I’m They offer you an extended 31 day COP for a reason
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Garth Smith
(@hellogarth) reported
@SkyHelpTeam Will there be any news on that service? Thanks.
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Cory
(@jamescory0) reported
@SkyHelpTeam I am unable to watch anything on demand and have been having this issue or some time. Any idea when it will be fixed?