Sky Outage Report in Newcastle upon Tyne, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Consett, Bedlington, Sunderland, North Shields, Blyth, South Shields, Cramlington, Wallsend, Chester-le-Street, Stanley and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Gateshead |
Internet | |
| Consett |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Lane Husband
(@LaneHusband1) reported
from
Blyth, England
@RadiationSteve @SkySports @NUFC This is the problem with Sky, they're obsessed over MU & the so-called top 6 it's laughable. Should be a sub for all your club's games, not their pick of games. MNF's the worst. 45 mins of MU/Liv, then 15 mins of who's playing. Guarantee it'll be all about them this Mon, though.
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
Already rang @SkyUK about the internet not connecting and then it being slow. It then worked for an hour 😡. Having to use my phone to watch tv because you can’t use the sky apps as they’re buffering and numerous internet not connecting messages!
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Kevin Bee
(@KevBee83) reported
from
Sunderland, England
@SkyHelpTeam is there any issues with skymobile in sunderland area?? My service past 2/3 has been rubbish??
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Norman Dempsey
(@NormanDempsey5) reported
from
South Shields, England
Did any1 else's TV skip/jump our 2nd round #EFLCup draw I heard Accrington take on Newcastle And I'm sure it was a team with R as it skipped and now the screen says tranmere Wtf @NUFC #nufc @SkySports
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Lee Hughes
(@LeeJarraHackle) reported
from
South Shields, England
Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
@SkyHelpTeam How does this work exactly? Especially given that I’ve been a loyal customer for the best part of 10 years and you took this matter out of my own hands!
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Rickers
(@RICKERSRG) reported
from
South Shields, England
What's happened to the SkySports boxing coverage? Presentation is nearly as bad as BT Sport now. Lazy ******* aren't even at the fight. Probably being petty towards Hearn and Joshua seen as its his last fight on SkySports
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
@SkyHelpTeam The number of times since that I’ve had members of your sales team contact me trying to get me to stay as well is ridiculous. Each time I’ve had to tell them it’s because you don’t service my new area and then you hit me with a near £100 termination charge!
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LymphomaLad
(@SteveCoyne6) reported
from
Longbenton, England
@SkyHelpTeam could an engineer -hypothetically- move my dish to another wall of my house due to poor signal where it is?
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Martin
(@_MartinDean) reported
from
Blyth, England
Alan smith talking about how the injury delay to targett won’t help arsenal but nothing about when lacazette and Martinelli were down just before that. @SkySports really need to reconsider who they have commentating the games and their is no clash of bias #NUFC
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Tommy
(@tomcowey) reported
from
Walker Gate, England
@stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@SkySports Disgraceful - the manager ALWAYS at least publicly takes responsibility & deals with any issues internally but here we have (& after only two games) Erik ten Hag throwing his entire team under the bus…
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Kel
(@KJS97_) reported
from
Longbenton, England
@SkyUK internet been down since midday yesterday 👍🏼👍🏼👍🏼
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
Can someone @SkySports tell me why we are never referred to as Newcastle United any more. It’s our name, in case you forgot.
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@DailyMirror Another low for @Carra23 that no doubt @SkySports will sweep under the carpet as they did with his spitting incident… #noshame
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JamieEric
(@DoddsJamie) reported
from
Washington, England
@SkySports some1 give @jamieredknapp8 a hand shake for basically telling neville he's talking **** again !!!! What's fixing the stadium gunna do to what's going on on the pitch !!!
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Duncan Smallman
(@cpt_liceboy) reported
from
Cramlington, England
Hey @SkyUK could you get your customer service sorted. My mother in law has been waiting for two days for her phone line to be repaired, that happens to be two days since my father in law died. You're making a difficult time worse #skymedia #SkyUK
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Gamer Nights Online
(@GamerBelsh) reported
from
Prudhoe, England
@jnbain @SkyHelpTeam Yes apparently major outage, but not 100% on cause
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Alan_G_Shaw
(@Alan_G_Shaw) reported
from
Washington, England
@SkyHelpTeam morning, Sky Go not working on either Fire tablet. Tried to remove device however that doesn't seem to be available. Any ideas?
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
@SkyHelpTeam Yes I did all of that and today it’s the same issue. So slow and saying technical issues now. My skyq mini box hasn’t worked for three weeks and won’t connect either. The advisor said it was a fast connection but the messages on screen and buffering tell a different story.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Luke
(@lukeJ2023) reported
@Rory_Talks_Ball Well that’s just crap!!! Midweek game like that. Surprised it’s not on @SkySports or @btsport
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NDC
(@Fadingbubbles) reported
@SkyHelpTeam Hi Sky. Just wondered if you can help. I signed a new 18 month contract with you on 11th Jan. On Wednesday, 6 weeks into a 78 week contract, you emailed to say my monthly bill is going going up nearly 20%. This is not ok. What can you do to help before I cancel?
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Gg Gg
(@GgGg67418190) reported
@Jaym7t5 @SkyUK @brianlcook3 Good mate guarantee u havnt regret it. I now get 137 to 157 mbps for 32 a month sky could never I was getting 7mbps for £32 yes sky prey on the elderly and dumb
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Katy Evans
(@KatyElphaba) reported
@SkyHelpTeam Engineer has been this morning and there is a fault outside - currently awaiting a cherry picker to go up the pole and fix it! Fingers crossed that fixes the issue or WFH tomorrow will be a bit difficult!
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Ian Parfitt 🏴⚫⚪
(@IanParfitt) reported
Whoever is in charge of programming for @SkySports is getting their arse chewed tomorrow morning - worst game of football ever!!!!
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Thriftmaster 🇬🇧
(@Thriftmaster2) reported
@Jaym7t5 @SkyUK @brianlcook3 Binned them off years ago, a company only has to try and pull a fast one with me and that's it, blacklisted and never used again.
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Bill Fyfe
(@bill_fyfe) reported
from
Blairgowrie, Scotland
Working from home on nightshift and sky broadband decides to have an outage @SkyHelpTeam
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Pauline
(@PurplePauline) reported
@SkyHelpTeam I have seen many people online saying they are now getting ITVX on their SkyQ box. I have rebooted and refreshed apps many times but is not showing on my box. Please help.
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TheY
(@WHYgoneB) reported
@SkyUK £28 for "broadband" which works depending on weather, or £30 for fibre to house with 10x speed and 0 interruptions from something like fibre heroes. Hard choice 👌 might invest in infrastructure instead of adds and costumer service?
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Alan Woodhouse
(@woody02380) reported
@SkyHelpTeam @sherbertlemonn4 If that’s the “quickest & easiest” way to resolve a problem that’s even worse! No broadband for an hour & this comes just days after I received an email saying your prices are going up AGAIN!