Sky Outage Report in Newcastle upon Tyne, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Gateshead, Washington, North Shields, Hebburn, Consett, Cramlington, Blyth, Chester-le-Street and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
Wi-fi | |
| Gateshead |
Internet | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Chris Lewin
(@ChrisLewin) reported
from
Blyth, England
How difficult is it to speak to someone @SkyHelpTeam! I’ve never known a company who make it difficult to actually speak to someone.
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Newburn, England
@SkySports FIFA telling us that the ‘young generation’ who’ve never been asked or polled want a World Cup more often.. This is down to money for the top flight & nothing more! #corruption
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Steve Kidd
(@Stevenkidd87) reported
from
Sunderland, England
@CanceloCuIture @SkySports My bad, I can’t see properly through these rose tinted glasses.
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Never warched anything as staged and rehearsed as #tournamentofhouses @SkyUK #skymax such a disappointment for my kids its all american. Howay Dame Mirren. Your better than this #turnedoff
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Linda Wharton
(@linda666wharton) reported
from
Ouston, England
@SkyHelpTeam are you aware of any internet problems in DH8 please. Last 2 days have been a problem
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Pete Hind
(@toonpete85) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
@skytv @SkyHelpTeam I’ve got no satellite signal and I can’t get a engineer out until the 24th that’s over 2 weeks with no television
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Richie Winship
(@WinshipRichard) reported
from
Gateshead, England
@SkySports stop this 🤮🤮🤮 He's statistically the worst manager in Premier league history
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Alexandra Lee
(@xAlexandraLeex) reported
from
Ovingham, England
@SkyUK The fact that it literally is just streaming and no hard drive to actually record things, the cost of the tv package shouldn’t be the same as SkyQ. There should be a reduction in price for what is just a streaming service. I’m pretty disappointed with it tbh
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Lady Molly Brooke
(@Mollycutedog01) reported
from
Whitley Bay, England
I have never shouted at the tv sooooooo much @SkySports @PaulMerse - ye need to come to a game and listen to the fans petal x we know it isn’t going to be a quick fix but jeeez Divent wipe out me squad 17 players???? Someone pass me oxygen
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Martin
(@_MartinDean) reported
from
Blyth, England
@SkyHelpTeam The lights are all on but power and WiFi are green. Internet and voice are amber I can’t seem to get anywhere fixing the issue.
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
@SkyUK my Netflix isn’t working due to the internet. Please help
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Richie Winship
(@WinshipRichard) reported
from
Gateshead, England
This lot on sky givi g it large about cabbage heed ffs He's a good bloke, He's on 1000 games, Let him have his 1000 games, He's had no money. **** off @SkySports he's got us 2nd bottom you fools. #bruceout #NUFC
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David Peel
(@David_Peel) reported
from
South Shields, England
@SkySports Piss poor
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Pete Hind
(@toonpete85) reported
from
Newburn, England
So @SkyHelpTeam texted me at 6am on Wednesday morning saying that all the problems in my area were fixed.... that was evidently a LIE.
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Martin
(@_MartinDean) reported
from
Blyth, England
@SkyHelpTeam So it seems that there are no issue now but it’s still not connecting no matter how many times I follow the instructions.
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Pete Hind
(@toonpete85) reported
from
Newburn, England
@SkyHelpTeam Also what about the landline issue? Do I need to call in about that as well? From the landline that hasn't been working for knocking on three weeks?
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Pete Hind
(@toonpete85) reported
from
Newburn, England
I'll keep asking until you bother to reply @SkyHelpTeam... I'm trying to work here but having precisely no success thanks to my terrible WiFi.
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Pete Hind
(@toonpete85) reported
from
Newburn, England
@swanzmatt @SkyHelpTeam Jesus mate 😑 my landline has been down for about a week as well. My broadband keeps coming back then dropping again after a couple of minutes
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steve wills
(@cardguard68) reported
from
Chester-le-Street, England
@SkySports will someone please tell me what ******** does Chris Jordan bring to the England T20 team he is absolutely ******* useless
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Habib Habzii Miah
(@Habzii_Official) reported
@virginmedia what kind of service is this. All you guys have been doing is cause a lot of issues. Still not had the complaints team coming back to me regarding this. Tempted to just cancel and go to @SkyUK. Three years and nothing but problems. Calvin for money gone worse
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Aimee Macdonald
(@AimeeHinton1) reported
@SkyHelpTeam We referred them via the friend scheme and it hasn’t been properly actioned, unfortunately after 3 attempts and assurances that everything has been documented on their file and an upgrade which was supposed to be actioned twice as an apology, they still have no resolution
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Kiki
(@Rugby_Chic67) reported
@itsavs00 @SkyUK I have the exact same issues. Spent 20 mins arguing with a “specialist” who insisted it was my equipment which was working perfectly well up until 11:30 this morning then constantly dropping and now a crap speed of 1.4 mbs at best when it should be minimum 29. Engineer tomorrow
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P_Patel
(@tesh_tel) reported
@SkyHelpTeam Tests tell me everything is fine. This is the issue when I have wifi everything comes back ok. When I net knocks out I can't run the test
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Julie cooney
(@CooneyJulie) reported
@SkyHelpTeam That was another wasted 30 minutes. Automated response to tell me there is a problem with my broadband. 30 minute wait to speak to someone??? Wasted a day on this . Engineer that can’t fix it till the pandemic ends ????? What am I paying for?????
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jessica butcher
(@jjbooche) reported
@SkyUK no internet in Southend is there an issue
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paul
(@TIPTOPTIPS646) reported
@SkySports what is the point of VAR when you give a goal where Jesus is clearly part of play and clearly offside, refs like John moss need to be made accountable for poor decisions and if VAr cannot clear up offside why are we even bothering using it
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Ayodeji
(@Karev999) reported
@naphtrax Cmon not that terrible lol its skysports not daily mail
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Mike
(@Mike63951575) reported
@SkyHelpTeam Looking on social media and the Sky Community forum many others have had these same problems for several months. Why has @skytv not dealt with his already rather than send fault boxes to customers.
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Malley
(@malleyd67) reported
@SkySports are the worst in the world. Kris Boyd for a Celtic game. Their finger is totally off the pulse. Either that or they are completely sticking the boot in. Probably the latter.