Sky Outage Report in Newcastle upon Tyne, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Sky
Sky is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
Wi-fi (14%)
-
TV (14%)
-
Total Blackout (5%)
-
E-mail (3%)
-
Phone (3%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Sky outage reports came from the following cities: Sunderland, Consett, Chester-le-Street, Newcastle upon Tyne, Bedlington, Stanley, Hebburn, Gateshead, Prudhoe, South Shields, North Shields, Blyth, Whitley Bay, Wallsend and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Wi-fi | |
| Sunderland |
TV | |
| Consett |
Wi-fi | |
| Chester-le-Street |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
-
Steve Kidd
(@Stevenkidd87) reported
from
Sunderland, England
@CanceloCuIture @SkySports My bad, I can’t see properly through these rose tinted glasses.
-
Chris Lewin
(@ChrisLewin) reported
from
Blyth, England
How difficult is it to speak to someone @SkyHelpTeam! I’ve never known a company who make it difficult to actually speak to someone.
-
LymphomaLad
(@SteveCoyne6) reported
from
Longbenton, England
@SkyHelpTeam could an engineer -hypothetically- move my dish to another wall of my house due to poor signal where it is?
-
Pete Hind
(@toonpete85) reported
from
Newburn, England
I'll keep asking until you bother to reply @SkyHelpTeam... I'm trying to work here but having precisely no success thanks to my terrible WiFi.
-
Gareth Miller
(@geemiller71) reported
from
South Shields, England
Never warched anything as staged and rehearsed as #tournamentofhouses @SkyUK #skymax such a disappointment for my kids its all american. Howay Dame Mirren. Your better than this #turnedoff
-
Pete Hind
(@toonpete85) reported
from
Newburn, England
@SkyHelpTeam Also what about the landline issue? Do I need to call in about that as well? From the landline that hasn't been working for knocking on three weeks?
-
Duncan Smallman
(@cpt_liceboy) reported
from
Cramlington, England
Hey @SkyUK could you get your customer service sorted. My mother in law has been waiting for two days for her phone line to be repaired, that happens to be two days since my father in law died. You're making a difficult time worse #skymedia #SkyUK
-
Pete Hind
(@toonpete85) reported
from
Newburn, England
@swanzmatt @SkyHelpTeam Jesus mate 😑 my landline has been down for about a week as well. My broadband keeps coming back then dropping again after a couple of minutes
-
Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
@skytv @SkyHelpTeam I’ve got no satellite signal and I can’t get a engineer out until the 24th that’s over 2 weeks with no television
-
David Peel
(@David_Peel) reported
from
South Shields, England
@SkySports Piss poor
-
Pete Hind
(@toonpete85) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact
-
Martin
(@_MartinDean) reported
from
Blyth, England
Alan smith talking about how the injury delay to targett won’t help arsenal but nothing about when lacazette and Martinelli were down just before that. @SkySports really need to reconsider who they have commentating the games and their is no clash of bias #NUFC
-
Martin
(@_MartinDean) reported
from
Blyth, England
@SkyHelpTeam The lights are all on but power and WiFi are green. Internet and voice are amber I can’t seem to get anywhere fixing the issue.
-
Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Newburn, England
@SkySports FIFA telling us that the ‘young generation’ who’ve never been asked or polled want a World Cup more often.. This is down to money for the top flight & nothing more! #corruption
-
Martin
(@_MartinDean) reported
from
Blyth, England
@SkyHelpTeam So it seems that there are no issue now but it’s still not connecting no matter how many times I follow the instructions.
-
Pete Hind
(@toonpete85) reported
from
Newburn, England
So @SkyHelpTeam texted me at 6am on Wednesday morning saying that all the problems in my area were fixed.... that was evidently a LIE.
-
Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
Already rang @SkyUK about the internet not connecting and then it being slow. It then worked for an hour 😡. Having to use my phone to watch tv because you can’t use the sky apps as they’re buffering and numerous internet not connecting messages!
-
Gamer Nights Online
(@GamerBelsh) reported
from
Prudhoe, England
@jnbain @SkyHelpTeam Yes apparently major outage, but not 100% on cause
-
Kel
(@KJS97_) reported
from
Longbenton, England
@SkyUK internet been down since midday yesterday 👍🏼👍🏼👍🏼
-
Alexandra Lee
(@xAlexandraLeex) reported
from
Ovingham, England
@SkyUK The fact that it literally is just streaming and no hard drive to actually record things, the cost of the tv package shouldn’t be the same as SkyQ. There should be a reduction in price for what is just a streaming service. I’m pretty disappointed with it tbh
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
GirlNextDoor 🤓 😷 💕 ❄ 🌧🌦🌈🌞
(@myogatwastaken) reported
@SkyHelpTeam Again unplanned outage in my area! Again not listed as planned outage in my area! Absolute waste of money. The main account holder does not have access to twitter so how are you notifying them?
-
Oli Harris
(@ohchopper) reported
@SkyUK A suggestion - inform customers when you are doing work that affects services. Let us know we will have no broadband. Then we can make alternative arrangements. Wasn't really prepared for the suprise this morning. Woeful customer service.
-
Muab’ Dib
(@dib_muab) reported
@RealGaryWebster @SkySports I blame him for on field misdemeanours. He knows he’s out of his depth and won’t admit it bc he’s got the backing of a parasite. Kroenke only started spending more money bc Daniel ek made a bid & put him under pressure to sell, now he wants to hang onto his investment & club
-
♟
(@dxntaje) reported
@LFC_Gambino Leave City out a this..SkySports started that ****. We don't give a **** about you man. We just want to win our titles and dip. It's you man comparing your manager to ours.
-
ceno
(@couurti) reported
@SkyUK FIX MY INTERNET RIGHT NOW I HAVE ONLINE CLASS ON TUESDAY IT’S BEEN A DOWN FOR A BARE WEEK
-
ConJohn™
(@itsconjohn) reported
@SkyHelpTeam It came on after HT. I’ll drop your support number a call about the network dropouts over the weekend
-
Andrew Summerskill
(@AndrewSummersk1) reported
@SkyHelpTeam any news on when your going to fix the broadband problem in liverpool thats been going since 12pm today?
-
PEACE
(@PEACE_TZ2020) reported
@SkySports Horrible decision
-
Paul Doyle
(@paulwdoyle) reported
@SkyHelpTeam hi can you connect me with someone to help with my BB. Buffering issues and web pages not resolving
-
Osman
(@osmanb56) reported
@SkyHelpTeam no signal for 3 days now! The only way i can make calls is message anyone is through whatsapp when connected to WiFi! Have no access to data at all for 3 days! Could you please explain what on earth is going on and when this is going to be fixed???