Sky Outage Report in Ferryhill, County Durham, England

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ferryhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (46%)
• TV (30%)
• Wi-fi (13%)
• Total Blackout (5%)
• Phone (3%)
• E-mail (2%)

Live Outage Map Near Ferryhill, England

The most recent Sky outage reports came from the following cities: Newton Aycliffe, Stockton-on-Tees, Darlington, Durham, and Bishop Auckland.

City	Problem Type	Report Time
Newton Aycliffe	Internet	15 minutes ago
Stockton-on-Tees	Phone	10 days ago
Darlington	Internet	18 days ago
Durham	Phone	20 days ago
Newton Aycliffe	Phone	22 days ago
Newton Aycliffe	Phone	22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

• 
  Bradley (@lister2k11) reported 3 minutes ago from Darlington, England

  Account getting locked due to copyright .. **** off @SkySports

• 
  dean croft (@deano_croft) reported 11 minutes ago from Ingleby Barwick, England

  Hi @SkyHelpTeam I get an error message ‘please insert your viewing card with the chip facing up’. The card is in and I have taken it out and put it back in and turned it off and on at the plug as advised - please help

• 
  JFT97 Jeff Iceton (@ICEKOP) reported 22 minutes ago from Peterlee, England

  Oh #martintyler you ignorant prick. @SkySports sack this idiot immediately!!!

• 
  Paul Haggie (@ha66ie) reported 23 minutes ago from Stockton-on-Tees, England

  @SkyHelpTeam so annoyed that on signing up for a new contract through you calling me I've been downgraded to basic netflix. That wasn't explained and I refuse to pay for HD to keep what I had. I'm going to cancel entirely in the cooling off period.

• 
  Paul Haggie (@ha66ie) reported 24 minutes ago from Stockton-on-Tees, England

  @SkyHelpTeam Hi Louise. I asked if complaints were a uk based call centre as sometimes language barriers result in misunderstanding me. I've submitted an online complaint which I really didn't want to do but I keep getting promised things which don't happen.

• 
  🏳️‍🌈 #ImArnieWhoAreYou? 🏳️‍🌈 (@ScooterRiderFMX) reported 25 minutes ago from Sunderland Bridge, England

  @SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?

• 
  Donone (@BaldTiredGrumpy) reported 26 minutes ago from Stockton-on-Tees, England

  @SkyHelpTeam hi I'm trying to contact the help team. I've got sky q and am trying to activate discovery +. I have an old account which isn't active and think this account is stopping me activating discovery. Can someone contact me please?

• 
  Michael Lane (@MichaelLane15) reported 26 minutes ago from Seaham, England

  @theawayfans Got to wait until tomorrow thanks to #skysports stupid KO time as well!

• 
  Richard McCann (@Rich_golffit) reported 28 minutes ago from Thornaby-on-Tees, England

  @Alex75576609 @SkySports And if you read the initial tweet.. I asked if the linesman flagged. If he didn’t at the pace that play breaks it’s not unreasonable for the referee to miss any incident.

• 
  Dave Fraser (@FraserFixit) reported 28 minutes ago from Darlington, England

  @SkySportsF1 the workday advert on SkyGo is causing audio sync issues. The advert plays when you put the channel on but the program starts. When the ad finishes the audio from the program starts late. Please remove the ad/fix the app. This is horrible to watch! @skytv @SkySports

• 
  Ethan O’Neil (@EthanOsafc) reported 29 minutes ago from Durham, England

  @SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY

• 
  Alfresko (@Alfresko3) reported 29 minutes ago from Langley Park, England

  @SkyUK Sky is crap. Same adverts over and over and over zzzzź.

• 
  peter ward (@peteward74) reported 33 minutes ago from Durham, England

  @SkySports Slow night for sports news tonight like as this isn’t sport.

• 
  sarah hunter (@sarahhunter25) reported 34 minutes ago from Durham, England

  @SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah

• 
  dean croft (@deano_croft) reported 36 minutes ago from Ingleby Barwick, England

  Hi @SkyHelpTeam - I get an error message ‘please insert your viewing card with the chip facing up’ on Sky Q box. The card is in and I have taken it out and put it back in, and turned it off and on at the plug as advised - please help, TIA

• 
  Paul Frampton (@headcoverlova) reported 36 minutes ago from Bearpark, England

  @SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.

• 
  Anthony N.Putson (@AnthonyPutson) reported 42 minutes ago from Stainton and Thornton, England

  @SkySports can you fix the no vid issue on the app please. No live channels available.

• 
  Richard McCann (@Rich_golffit) reported 46 minutes ago from Thornaby-on-Tees, England

  @Alex75576609 @SkySports Again you are using hindsight as an argument. On the field the safety of the players is paramount. Any incident with a suggestion of a head injury, should result in play being stopped. Player culture remains secondary to safety.

• 
  Paul Jacques (@pauljacques83) reported 55 minutes ago from Sunderland Bridge, England

  The update to the @SkySports app is ****

• 
  Dan Kendal (@Dankendal93) reported 58 minutes ago from Sunderland Bridge, England

  @SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SeánAshe🎃👻 (@HistoryAshe) reported 1 minute ago

  @SkyHelpTeam So, I have concluded there are issues with my WIFI Extender. My desktop is connected to it via ethernet, and the connection on that has been on and off, or it cannot handle heavy loads without dropping out. So I will be replacing the extender and see what happens. 2/2

• 
  Mark Holliday (@quizbuff2000) reported 4 minutes ago

  @SkyUK Surely this will drive people into the arms of BT TV, who can provide such a service, without you needing to ditch your telly. 🤔

• 
  Nic (@babee_nic) reported 5 minutes ago

  @SkyHelpTeam I have just spoken to another advisor who honestly deserves a pay rise! Actually understood the issues, took ownership & sorted it there and then. No messing about, no BS reading from a script, just good customer service. Well done Claire from your (Scottish) retentions team!

• 
  Andrew Nixon (@andrewnixon79) reported 9 minutes ago

  @SkyHelpTeam @MegaMike1983 So if I want to, say, record a show from a channel with no on-demand service I can? And this is stored somewhere in the cloud?

• 
  The Devil's Advocate ♿🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Shropshire_Dad) reported 9 minutes ago

  @SkyUK So you're buggered if the Internet goes down. 😬

• 
  Ana C (@Anabugling) reported 10 minutes ago

  @SkyUK how do you propose people use your new TV over WiFi when your Internet connection is unstable and resets throughout the day across the neighbourhood? Rubbish service at a shocking price.

• 
  Richard (@Fumbledore) reported 10 minutes ago

  @SkyUK My TV set and Sky HD service is fine. All I would like to do is to lose the Dishes and receive via Broadband. Why are Sky forcing me to put all my TV eggs in their basket?

• 
  Jay Ev (Mr Burgundy) SMILE ALWAYS 🖤💛 (@Ev_Jay) reported 11 minutes ago from Bayston Hill, England

  @SkyHelpTeam hello there I’m a Sky Q customer. If I bought the Sky Glass TV outright (43 inch for £649) does it mean that my sky monthly bill will then just go up by £13 a month xtra? Does this start a new contract and if so how long for? Kind regards, Jason

• 
  𝒟𝒶𝓋𝒾𝒹 𝒥 𝒲𝓇𝒾𝑔𝒽𝓉  (@TrealSlimDavey_) reported 14 minutes ago

  @SkyUK Why can’t existing sky Q upgrade for free plus why would we want a new tv probably smaller then we already own I’ve a 65 inch why would I go to 43 inch that’s a bad idea just make now tv be like it is but with all sky services channels including all bbc itv Chanel’s etc etc

• 
  Jessica Mckenzie (@Jess_Mckenzie05) reported 14 minutes ago

  @SkyHelpTeam We’ve done the online steps multiple times and we are now going into day 4 with no internet. We should not be paying for no existent internet! It’s ridiculous a week almost to fix a box