Sky Outage Report in Ferryhill, County Durham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Ferryhill, County Durham, England
The most recent Sky outage reports came from the following cities: Stockton-on-Tees, Newton Aycliffe, Spennymoor, Durham, Bishop Auckland, Crook, Shildon, Peterlee, Seaham, Darlington and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Phone | |
| Newton Aycliffe |
TV | |
| Spennymoor |
Phone | |
| Stockton-on-Tees |
TV | |
| Durham |
TV | |
| Newton Aycliffe |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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Hayley
(@Mowgli__) reported
from
Darlington, England
@Christo18456036 @SkyHelpTeam Same!! Is there an issue in Darlington? Your website says no. Darlington Sky customers think yes!
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Will
(@wjc_14) reported
from
Durham, England
It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.
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Kineta Kelsall
(@Kineets) reported
from
Darlington, England
@SkyHelpTeam hi, I need to cancel my internet as my tenant is moving out end of Oct and I’m selling my property. How do I do this, please?
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Jim Gardner 🎶 Save Lives. Drive to Durham
(@JimGardnerSNCLP) reported
from
Stockton-on-Tees, England
@SkyHelpTeam Could you tell me why the agent who sent me the DM is no longer replying please? Why are you making it so difficult for my 70 year old parents to cancel their services? Why are you charging them £70 for TV and making it impossible for them to contact you?
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Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
@SkyHelpTeam Can you send an engineer to find out why ( everyday) the main Q box loses signal? Seriously every day! It’s taken 3 hours to get this to reconnect. Surely that’s unacceptable ?
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Kirst
(@OohAwful) reported
from
Sunderland Bridge, England
@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
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Will
(@wjc_14) reported
from
Durham, England
The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡
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Dan Donnelly
(@dandinnerlady) reported
from
Stockton-on-Tees, England
@SkyHelpTeam No use ... I am trying to work from home .. the poor quality of your service is costing me money and A LOT of time
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Mark McAneny
(@MarkMcAneny) reported
from
Stockton-on-Tees, England
@Nicosrn1 @SkyUK @SkyHelpTeam Add me to this complaint. Ordered gold Pro on the 16th. Before 3pm. Still no news. Shocking customer service !!!
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Marcus
(@MarcusSummers81) reported
from
Stockton-on-Tees, England
@SkyHelpTeam Hi, I'm still struggling to understand how to speak to someone about my account, my future bills are astronomical and I don't want to pay the figures quoted. I'd like to negotiate a deal with someone please, can you help?
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
@SkyUK is there an issue with the mobile network currently.?? My phone won’t make or received calls but data is fine and calls over data
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Lee Halbert
(@leehal) reported
from
Durham, England
@SkyHelpTeam A thumbs down for that ‘added’ feature!
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Jon
(@jonridley87) reported
from
Hetton-Le-Hole, England
Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man
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Marcus
(@MarcusSummers81) reported
from
Stockton-on-Tees, England
@SkyHelpTeam I'm sorry but this doesn't help me I want to talk to someone, there is no information about negotiating a new deal?
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
@RazaB21 @bet365 @SkyUK It’s **** all to do with the device and network
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Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
@SkyHelpTeam We do this on a daily basis! My wife is practically a sky engineer! Self taught. There’s no signal so it says. We rang to get help as all we normally do fails. You then pied us off on the phone for not being high priority
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Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
Why won’t you fix my sky box @SkyHelpTeam we pay you a fortune a month and because we ain’t in a high risk group you won’t speak to us! Time and time again we lose signal. This isn’t good enough.
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Paul Doolan
(@DoolanPd) reported
from
Durham, England
@SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.
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Hayley
(@Mowgli__) reported
from
Darlington, England
@SkyHelpTeam @Christo18456036 first one says no known issues in the area, hub goes amber warning sign, third one doesn’t even get a result it just Whirrs around for fun. Everyone else at work with Sky in Darlington keeps dipping off too
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Steven Tait
(@tait_steven) reported
from
Ingleby Barwick, England
@SkyHelpTeam hello received a call from a call centre stating some issues with my broadband with the risk of my data being comprimised. Assuming it’s a scam, so hung up! Can you DM me to confirm any issues thanks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Williams
(@BigDave2k9) reported
@SkyHelpTeam Absolutely shocking customer service from Sky with the way they have treated my neighbour!! Sky Q box hasn't worked for over 24 hours and 2 callbacks haven't happened and it could now be Monday before they can deal with it!!
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Jay ‘JOD’ ⚒
(@JOD1479) reported
@OpenreachHelp No wifi at present, @SkyHelpTeam confirm its a BT issue (outage) any update please!
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Ruth 🇬🇧🇪🇺
(@theoofoof) reported
@SkyHelpTeam My minimum term apparently finished two months ago. Hence being charged almost double! I've looked at the renewal offer and it's more expensive than the new customer deal... where's the reward for loyalty?
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Kevin Haynes
(@kevavfc1) reported
@Si12344551 @SkySports No sim we never
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Si1234455
(@Si12344551) reported
@SkySports @kevavfc1 didn’t we go to school with a Toni Duggan . **** in hell . But weren’t he a bloke ?
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Ben Stanfield
(@benjstanfield17) reported
@SkySports They are already experts at that so it cant be a big issue for them
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Coralie Acheson
(@Coralfrog) reported
@SkyHelpTeam Speed is not the issue - installation is. I’ve now given up with social media, phone and internet attempts to get a solution and have sent a formal complaint. Whether that will get someone to actually listen to the problem is yet to be seen.
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Dave Stone
(@Stoneyonlyone) reported
@SkyHelpTeam I believe my hub is faulty. Never had a problem till Q hub upgrade last Dec. Constantly dropping the wifi. Just for a few seconds. On several devices. Have moved the hub, etc. I’m in contract till Dec. I want the hub replaced. Where do you stand on this?
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Keyboard_Zombie
(@Keyboard_Zombie) reported
Work all day. Get home at 8 and skybroadband instantly has connection issues. The test feature in the app keeps failing. Help @SkyHelpTeam
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Judith
(@75judi) reported
@SkyHelpTeam Broadband is still off, I work in Broadband tech, this must be a fault and not an outage. It surely can’t be off for this long and I don’t know anyone else who has an issue in my area