Sky Outage Report in Ferryhill, County Durham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 24: Problems at Sky
Sky is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Ferryhill, County Durham, England
The most recent Sky outage reports came from the following cities: Stockton-on-Tees, Durham, Newton Aycliffe, Spennymoor, Bishop Auckland, Crook, Shildon, Peterlee, Seaham, Darlington and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Phone | |
| Stockton-on-Tees |
Internet | |
| Durham |
Internet | |
| Stockton-on-Tees |
Phone | |
| Newton Aycliffe |
TV | |
| Spennymoor |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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Steven Tait
(@tait_steven) reported
from
Ingleby Barwick, England
@SkyHelpTeam hello received a call from a call centre stating some issues with my broadband with the risk of my data being comprimised. Assuming it’s a scam, so hung up! Can you DM me to confirm any issues thanks
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
@SkyUK is there an issue with the mobile network currently.?? My phone won’t make or received calls but data is fine and calls over data
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Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
@SkyHelpTeam Can you send an engineer to find out why ( everyday) the main Q box loses signal? Seriously every day! It’s taken 3 hours to get this to reconnect. Surely that’s unacceptable ?
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Kirst
(@OohAwful) reported
from
Sunderland Bridge, England
@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
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Kineta Kelsall
(@Kineets) reported
from
Darlington, England
@SkyHelpTeam hi, I need to cancel my internet as my tenant is moving out end of Oct and I’m selling my property. How do I do this, please?
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Will
(@wjc_14) reported
from
Durham, England
The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡
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Will
(@wjc_14) reported
from
Durham, England
It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.
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Dan Donnelly
(@dandinnerlady) reported
from
Stockton-on-Tees, England
@SkyHelpTeam No use ... I am trying to work from home .. the poor quality of your service is costing me money and A LOT of time
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Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
@SkyHelpTeam We do this on a daily basis! My wife is practically a sky engineer! Self taught. There’s no signal so it says. We rang to get help as all we normally do fails. You then pied us off on the phone for not being high priority
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Jim Gardner 🎶 Save Lives. Drive to Durham
(@JimGardnerSNCLP) reported
from
Stockton-on-Tees, England
@SkyHelpTeam Could you tell me why the agent who sent me the DM is no longer replying please? Why are you making it so difficult for my 70 year old parents to cancel their services? Why are you charging them £70 for TV and making it impossible for them to contact you?
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Hayley
(@Mowgli__) reported
from
Darlington, England
@Christo18456036 @SkyHelpTeam Same!! Is there an issue in Darlington? Your website says no. Darlington Sky customers think yes!
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Hayley
(@Mowgli__) reported
from
Darlington, England
@SkyHelpTeam @Christo18456036 first one says no known issues in the area, hub goes amber warning sign, third one doesn’t even get a result it just Whirrs around for fun. Everyone else at work with Sky in Darlington keeps dipping off too
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Nick Whitehead
(@nickngw) reported
from
Newton Aycliffe, England
@80_zach @IanWright0 @SkySports What’s your problem mate. You wouldn’t have been in favour had this pandemic happened any of the previous 30 years. If you don’t like my responses why comment to me in the first place.
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Marcus
(@MarcusSummers81) reported
from
Stockton-on-Tees, England
@SkyHelpTeam I'm sorry but this doesn't help me I want to talk to someone, there is no information about negotiating a new deal?
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Marcus
(@MarcusSummers81) reported
from
Stockton-on-Tees, England
@SkyHelpTeam Hi, I'm still struggling to understand how to speak to someone about my account, my future bills are astronomical and I don't want to pay the figures quoted. I'd like to negotiate a deal with someone please, can you help?
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Lee Halbert
(@leehal) reported
from
Durham, England
@SkyHelpTeam A thumbs down for that ‘added’ feature!
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Jon
(@jonridley87) reported
from
Hetton-Le-Hole, England
Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man
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Nigel Simpson
(@S1mpson) reported
from
Durham, England
@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
@RazaB21 @bet365 @SkyUK It’s **** all to do with the device and network
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Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
Why won’t you fix my sky box @SkyHelpTeam we pay you a fortune a month and because we ain’t in a high risk group you won’t speak to us! Time and time again we lose signal. This isn’t good enough.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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MJFenners
(@MJFenners) reported
@SkyHelpTeam do ANY of your reps get any sort of customer service training? Do your managers not feel like complaints should be dealt with? Genuine question because your service is abysmal.
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MJFenners
(@MJFenners) reported
@SkyHelpTeam I have worked customer support for 7 years. Never in that time for any company have I heard of a customer being treated like this on purpose. The fact that your managers can't take escalations even when working from home is not an acceptable answer to any customer.
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TheTwistedBun
(@TheTwistedBun) reported
@SkyHelpTeam @SkyUK I keep getting To use this service you need to upgrade your subscription When I try and watch any on demand or box set. Is this a issue for more people ?
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Paul
(@hufc_paul) reported
@SkyHelpTeam internet been down for a few hours now and I need it tomorrow to work
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Val Waring
(@valwaring1962) reported
@SkyHelpTeam I’ve no internet no phone line I’ve done the checks - I’m heartily sick of paying for Sly Broadband when it’s poor at best for the bulk of the time. Every time we try to connect to another WiFi it says wrong p/W which is not the case - very fed up with the whole shebang
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Luucy.
(@lucy_breed) reported
@SkyHelpTeam No I’ve tried this and it’s still not working. It’s on fb, messenger, WhatsApp, Twitter, Instagram etc. It’s really frustrating as I’m paying for nothing
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@joe_lachter
(@lachter_joe) reported
@SkySports I played at decent level throughout the 70’s and beyond until I retired 5 years ago. A lot of bad things were said back in those ancient days. Thankfully in today’s game there are lines you don’t cross. If proven then he’s crossed it. Just not acceptable in this day and age!
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MJFenners
(@MJFenners) reported
@SkyHelpTeam Then why wasn't I asked to wait? I have been repeatedly lied to and been treated awfully by your support. I will happily wait on the line for a manager to finish what they're doing and take my call. Promising 24 hours turnaround and then sneakily booking it for May 3 is appalling
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alexander pitter
(@only1chopper) reported
@SkySports can someone tell me what vesterguaad is supposed to do with his foot after touching the ball first? Never a red card. Appaling decision.
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Lyndsay Softley
(@cake_for) reported
@SkyHelpTeam When will this issue be fixed???? Why was an engineer call cancelled when our broadband stopped working BEFORE the outage. Youe customer service is a joke and we will be leaving!