Sky Outage Report in Ferryhill, County Durham, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Ferryhill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Ferryhill, County Durham, England
The most recent Sky outage reports came from the following cities: Stockton-on-Tees, Darlington, Durham, Newton Aycliffe and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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dean croft
(@deano_croft) reported
from
Ingleby Barwick, England
Hi @SkyHelpTeam - I get an error message ‘please insert your viewing card with the chip facing up’ on Sky Q box. The card is in and I have taken it out and put it back in, and turned it off and on at the plug as advised - please help, TIA
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Paul Haggie
(@ha66ie) reported
from
Stockton-on-Tees, England
@SkyHelpTeam so annoyed that on signing up for a new contract through you calling me I've been downgraded to basic netflix. That wasn't explained and I refuse to pay for HD to keep what I had. I'm going to cancel entirely in the cooling off period.
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Dave Fraser
(@FraserFixit) reported
from
Darlington, England
@SkySportsF1 the workday advert on SkyGo is causing audio sync issues. The advert plays when you put the channel on but the program starts. When the ad finishes the audio from the program starts late. Please remove the ad/fix the app. This is horrible to watch! @skytv @SkySports
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Ethan O’Neil
(@EthanOsafc) reported
from
Durham, England
@SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY
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Richard McCann
(@Rich_golffit) reported
from
Thornaby-on-Tees, England
@Alex75576609 @SkySports Again you are using hindsight as an argument. On the field the safety of the players is paramount. Any incident with a suggestion of a head injury, should result in play being stopped. Player culture remains secondary to safety.
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Richard McCann
(@Rich_golffit) reported
from
Thornaby-on-Tees, England
@Alex75576609 @SkySports And if you read the initial tweet.. I asked if the linesman flagged. If he didn’t at the pace that play breaks it’s not unreasonable for the referee to miss any incident.
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Michael Lane
(@MichaelLane15) reported
from
Seaham, England
@theawayfans Got to wait until tomorrow thanks to #skysports stupid KO time as well!
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Paul Haggie
(@ha66ie) reported
from
Stockton-on-Tees, England
@SkyHelpTeam Hi Louise. I asked if complaints were a uk based call centre as sometimes language barriers result in misunderstanding me. I've submitted an online complaint which I really didn't want to do but I keep getting promised things which don't happen.
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peter ward
(@peteward74) reported
from
Durham, England
@SkySports Slow night for sports news tonight like as this isn’t sport.
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dean croft
(@deano_croft) reported
from
Ingleby Barwick, England
Hi @SkyHelpTeam I get an error message ‘please insert your viewing card with the chip facing up’. The card is in and I have taken it out and put it back in and turned it off and on at the plug as advised - please help
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Dan Kendal
(@Dankendal93) reported
from
Sunderland Bridge, England
@SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?
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Paul Jacques
(@pauljacques83) reported
from
Sunderland Bridge, England
The update to the @SkySports app is ****
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🏳️🌈 #ImArnieWhoAreYou? 🏳️🌈
(@ScooterRiderFMX) reported
from
Sunderland Bridge, England
@SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?
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Donone
(@BaldTiredGrumpy) reported
from
Stockton-on-Tees, England
@SkyHelpTeam hi I'm trying to contact the help team. I've got sky q and am trying to activate discovery +. I have an old account which isn't active and think this account is stopping me activating discovery. Can someone contact me please?
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Anthony N.Putson
(@AnthonyPutson) reported
from
Stainton and Thornton, England
@SkySports can you fix the no vid issue on the app please. No live channels available.
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah
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Alfresko
(@Alfresko3) reported
from
Langley Park, England
@SkyUK Sky is crap. Same adverts over and over and over zzzzź.
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Bradley
(@lister2k11) reported
from
Darlington, England
Account getting locked due to copyright .. **** off @SkySports
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JFT97 Jeff Iceton
(@ICEKOP) reported
from
Peterlee, England
Oh #martintyler you ignorant prick. @SkySports sack this idiot immediately!!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Ridley
(@PaulRidley5) reported
@CuriousPSh @JimMasonUrmston still having problem here we used a friends email address to get and cannot get rid of it from sky account now, are you still having the same probs? @SkyHelpTeam
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Kevin Turner
(@kopite_kev) reported
@SkyHelpTeam Haha!!! My entire connection was down yesterday…. I could not access anything, including my phone landline. Luckily it all came back by magic around 5pm. My Ultrafast is slower than expected and sold, but I will follow-up with evidence of the sub-standard support
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Jon
(@nottherealjon) reported
@SkyHelpTeam It's sorted however your support process is really flawed and nonsensical. It assumes that when your internet is down you still have the ability to use the internet and stops if you use non-Sky internet to report it. Really poor customer service design.
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RO
(@Richrhyso84) reported
@mmoore32 @SkyHelpTeam it amazes me that they think I’d come on to twitter with doing the basic diagnostics. Also @SkyHelpTeam your advice is wrong, you say to simplify the connection by by passing the fibre connection and just using the phone line. That will never work, as confirmed by openreach
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Telle
(@TelleMarra) reported
@SkyHelpTeam I'm still having problems in Northamptonshire, when do you think that would be fixed?
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Danny Ward
(@DannyW4491) reported
@SkyHelpTeam @SkyUK @O2 Can all go in the bin. Their little Priority/Sky VIP schemes are nothing but cons. Can’t wait to terminate my contract with these money grabbing scam merchants.
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tits & tatts
(@titsandtatts411) reported
@SkyHelpTeam it says on one page there is no issue then on another it says there is .
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Not So Tubby
(@KiTubby) reported
@SkyHelpTeam @PaulRidley5 That's no help at all. I and many others have pointed out what the issue is.
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Adeptive
(@adeptivemc) reported
@SkyHelpTeam when are you going to acknowledge there being an issue in Portsmouth?
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Brian Gaud
(@zacbusner) reported
@SkyHelpTeam That's no use whatsoever. The service keeps dropping and coming back. It would be useful to know from you when the service will be fully and properly resumed.