Sky

Sky Outage Report in Newton Aycliffe, County Durham, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Newton Aycliffe come from postal codes DL5.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Newton Aycliffe, County Durham, England 02/10/2026 15:55

February 10: Problems at Sky

Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Newton Aycliffe, County Durham, England

The most recent Sky outage reports came from the following cities: Durham, Stockton-on-Tees, Newton Aycliffe, Spennymoor, Bishop Auckland, Crook, Shildon, Yarm, Peterlee and Darlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham Internet
United KingdomStockton-on-Tees Phone
United KingdomNewton Aycliffe TV
United KingdomSpennymoor Phone
United KingdomStockton-on-Tees TV
United KingdomDurham TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • Paulgroberts78 Paul (@Paulgroberts78) reported from Ingleby Barwick, England

    @SkySports Pretty crap coverage of #TheAshes today. No highlights after the close but feel the need to show Glos v Glam on 2 channels. Added to rubbish on transfer centre and the constant pushing of netball and women’s cricket I think it’s time to rethink my package

  • dancingbear76 Bryn Hylton (@dancingbear76) reported from Croxdale, England

    @1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports That. Was. Awful.

  • KRissetto Kevin Rissetto (@KRissetto) reported from Darlington, England

    @SkyHelpTeam Engineer came round our house said we could have Ultimate on Demand for for free. Started being charged for it. Gone to cancel it (‘it’s easy just go on the mysky app’) to find out I’ve got to ring up and there’s a 45minute wait. Shocking.

  • deli_tracey Tracey J Cottrell 🌸🌹🌸 (@deli_tracey) reported from Billingham, England

    @SkyHelpTeam new hub that you sent fitted worked all ok yesterday or seemed to, Dropping out again today and internet speed is non existent I’m literally fed up now and the customer service is awful

  • dancingbear76 Bryn Hylton (@dancingbear76) reported from Croxdale, England

    @1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports This is one of the worst games of football I’ve ever watched. Newcastle certs to be relegated

  • funksoulHulk Chris Noble (@funksoulHulk) reported from Darlington, England

    Nothing like good customer service. And this is nothing like it.. no Internet for over 2 hours. Been on phone 3x for 35 mins each no answer. No reply by twitter team. FB team shut till 830 @SkyUK @SkyHelpTeam

  • jamesdelve James Bunce (@jamesdelve) reported from Ingleby Barwick, England

    @fledgie21 @SkySports It's the absolute worst. Hate it.

  • the_real_ivo David 'Ivo' Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @SkySportsPL @SkySports @ManCity @ManUtd Glory supporter, sacking us off now we are shit

  • thenight_worker #PiST #CGG #POTW 🌈 #SAFC (@thenight_worker) reported from Sunderland Bridge, England

    Oh no... @SkyUK has gone down #ThunderStorms now happening over #Sunderland

  • thedoctor_84 mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am wondering if there is any problems with internet connections in Sunderland. I’ve tried resetting my hub 3 times and still no luck

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @SkyHelpTeam There’s been no update on the my service page since 7pm yesterday.

  • SEAMONKEYOO7 . (@SEAMONKEYOO7) reported from Willington, England

    @SkyUK Could you pls stop confusing your customers eg Ripping of full paying Sky paying customers with “SkyStore” rentals 😤. Why can’t a full paying customer watch a rental on a tv that doesn’t have that random app. 🧐

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @SkyUK trying to see how much sky sports hd is and broadband and can't see to see a price on your website. New customer. What's the ££

  • kevindraisey Kevin Draisey (@kevindraisey) reported from Newton Aycliffe, England

    Post #TOTCHE match discussion and @GNev2 absolutely spot on about the problem of racism again, and Sky compel host to announce that his views are not that of @SkyUK. Astonishing, Gary should be supported not disowned!

  • deano_croft dean croft (@deano_croft) reported from Ingleby Barwick, England

    Match choice on red button not working @SkySports 🙄

  • dereknichols1 des (@dereknichols1) reported from Wheatley Hill, England

    @SkySports can someone tell this idiot commentating on the @Boro match what time it is.. he’s calling for added time at 75 mins ffs😂

  • deli_tracey Tracey J Cottrell 🌸🌹🌸 (@deli_tracey) reported from Billingham, England

    @SkyHelpTeam I’ve had enough of all these excuses we have had no full service since March various engineers various @OpenreachHelp who did nothing it’s beyond a joke

  • jimmylees Jimmy Lees (@jimmylees) reported from Egglescliffe, England

    Just spent over 30 minutes trying to get through to @SkyUK about my TV services not working. They didn’t answer. Terrible customer service.

  • EllisLandreth1 Ellis (@EllisLandreth1) reported from Sunderland Bridge, England

    @SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @SkyUK got new broadband for less than 3 days which should have child security settings that are not working your call centre states “they are helpless”

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JanineGreenASB Janine Green (@JanineGreenASB) reported

    @CraiginKent @skytv Awful. - glitchy (all the time) -can't record - reduced channels The latter two points were not explained when it was sold to me. Judging by the messages to @SkyHelpTeam I'm not alone. Feels like it was rushed out before it was ready!

  • Charliejaylen16 charlie (@Charliejaylen16) reported

    @BigBumblingBee @OpenreachHelp @SkyHelpTeam They’ll always just pass it, they don’t wanna take the blame! It’s a huge outage everywhere, my mrs is included in the outage and it’s really inconvenient

  • UtdSFX SFX (@UtdSFX) reported

    @SkySports please never use The United Stand to gauge fan opinion. They do not speak for me. They are a disgusting excuse for a "fan" channel, as they'd rather tear our players down for their own gain or to prove themselves right than actually support the team. Cretinous.

  • lyes_11 Lyes (@lyes_11) reported

    @SkyHelpTeam help, you online tests are saying I have no issues. But I have no internet light. Tried all self helps. Can’t see how to contact you.

  • Emma_1998_0 Emma (@Emma_1998_0) reported

    @SkyUK When will the internet be fixed, it’s been down for hours?

  • TSeek84 TruthSeek (@TSeek84) reported

    @dean_deanson @SkyHelpTeam What’s wrong exactly with asking a question of someone who I pay money to to provide me with a service? Which one of us is a self entitled prick? And just for the record I’m female, you ****.

  • Harriso55601549 Harrison Webb (@Harriso55601549) reported

    @SkyHelpTeam @cathybrown70 Hey @SkyHelpTeam, I do not work for anyone, but I have sources on Twitter, and according to them, the incident was caused by a playout crash at ITN News.

  • LukeTrainPlanes LukeTrainPlanes (@LukeTrainPlanes) reported

    @virginmedia service is 💩 intermittent issues in the so32 area. Absolutely crap. Cant wait till November so can leave and go to @SkyHelpTeam .

  • AlPudding88 Dean Horlock (@AlPudding88) reported

    @SkyHelpTeam Hi. Broadband has been down on BH15 for the last hour or so. Ran through all the diagnostics and it says the planned maintenance in the North West is causing my outage which I find hard to believe. Can you please advise?

  • lunnon_ollie Ollie Lunnon 🌻 (@lunnon_ollie) reported

    @SkyHelpTeam I would just like to know why after I have given you video evidence that a device wasn’t delivered you are still claiming it was ? Not very good service on skys side after 15 plus years of being a customer