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Sky Outage Report in Newton Aycliffe, County Durham, England

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The latest reports from users having issues in Newton Aycliffe come from postal codes DL5.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Newton Aycliffe, County Durham, England 01/15/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Newton Aycliffe, County Durham, England

The most recent Sky outage reports came from the following cities: Spennymoor, Stockton-on-Tees, Durham, Newton Aycliffe, Bishop Auckland, Crook, Shildon, Yarm, Peterlee and Darlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomSpennymoor Phone
United KingdomStockton-on-Tees TV
United KingdomDurham TV
United KingdomNewton Aycliffe TV
United KingdomBishop Auckland TV
United KingdomDurham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • EthanOsafc Ethan Oneil (@EthanOsafc) reported from Durham, England

    @SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam Can you send an engineer to find out why ( everyday) the main Q box loses signal? Seriously every day! It’s taken 3 hours to get this to reconnect. Surely that’s unacceptable ?

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    Why won’t you fix my sky box @SkyHelpTeam we pay you a fortune a month and because we ain’t in a high risk group you won’t speak to us! Time and time again we lose signal. This isn’t good enough.

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Stockton-on-Tees, England

    @SkyHelpTeam I'm sorry but this doesn't help me I want to talk to someone, there is no information about negotiating a new deal?

  • DoolanPd Paul Doolan (@DoolanPd) reported from Durham, England

    @SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    @RazaB21 @bet365 @SkyUK It’s **** all to do with the device and network

  • Kineets Kineta Kelsall (@Kineets) reported from Darlington, England

    @SkyHelpTeam hi, I need to cancel my internet as my tenant is moving out end of Oct and I’m selling my property. How do I do this, please?

  • leehal Lee Halbert (@leehal) reported from Durham, England

    @SkyHelpTeam A thumbs down for that ‘added’ feature!

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    @SkyUK is there an issue with the mobile network currently.?? My phone won’t make or received calls but data is fine and calls over data

  • tait_steven Steven Tait (@tait_steven) reported from Ingleby Barwick, England

    @SkyHelpTeam hello received a call from a call centre stating some issues with my broadband with the risk of my data being comprimised. Assuming it’s a scam, so hung up! Can you DM me to confirm any issues thanks

  • MarkMcAneny Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England

    @Nicosrn1 @SkyUK @SkyHelpTeam Add me to this complaint. Ordered gold Pro on the 16th. Before 3pm. Still no news. Shocking customer service !!!

  • dandinnerlady Dan Donnelly (@dandinnerlady) reported from Stockton-on-Tees, England

    @SkyHelpTeam No use ... I am trying to work from home .. the poor quality of your service is costing me money and A LOT of time

  • wal78 Wallace Mather (@wal78) reported from Sunderland Bridge, England

    @SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.

  • wjc_14 Will (@wjc_14) reported from Durham, England

    It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.

  • Nobbysafc Paul Noble (@Nobbysafc) reported from Sunderland Bridge, England

    @SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?

  • JimGardnerSNCLP Jim Gardner 🎶 Save Lives. Drive to Durham (@JimGardnerSNCLP) reported from Stockton-on-Tees, England

    @SkyHelpTeam Could you tell me why the agent who sent me the DM is no longer replying please? Why are you making it so difficult for my 70 year old parents to cancel their services? Why are you charging them £70 for TV and making it impossible for them to contact you?

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Stockton-on-Tees, England

    @SkyHelpTeam Hi, I'm still struggling to understand how to speak to someone about my account, my future bills are astronomical and I don't want to pay the figures quoted. I'd like to negotiate a deal with someone please, can you help?

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam We do this on a daily basis! My wife is practically a sky engineer! Self taught. There’s no signal so it says. We rang to get help as all we normally do fails. You then pied us off on the phone for not being high priority

  • wjc_14 Will (@wjc_14) reported from Durham, England

    The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡

  • WJB2201 will (@WJB2201) reported from Ingleby Barwick, England

    @SkySports @PatricioPitbull What an awful stoppage but how did that first shot drop him?! It was a glancing blow at best

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DominicNorth96 Dominic North (@DominicNorth96) reported

    @virginmedia you need to sort your services out. Bought and paid for the #furyvswhyte fight and your app isn’t loading nothing. Just a blank screen! And your customer services won’t help with any issues either! Looks like I’ll be moving over to @SkyUK

  • magsy87 Laura (@magsy87) reported

    @SkyHelpTeam I think that’s totally unacceptable! We’ve had to go out and purchase an adapter in order to stream it to the tv! You brought out a tv that clearly was not ready! Constant issues!

  • magsy87 Laura (@magsy87) reported

    @SkyHelpTeam think it’s absolutely appalling that you keep telling us you are working on fixing the ITV Hub and nothings happened in weeks and imagine not having a way for customers to watch the boxing tonight. TV was no way ready for the market! Issue after issue!

  • remybug38 R E M Y 🦋 (@remybug38) reported

    @SkyUK completely awful mobile customer service, not everyone can borrow a phone to call you on! Please just fix my signal

  • magsy87 Laura (@magsy87) reported

    @SkyHelpTeam The same issues you have been answering all week. It doesn’t load. Just get a black screen and nothing works. We’re not able to watch anything on it unless we watch it live

  • pippa_wild Pippa jane wild (@pippa_wild) reported

    @SkyHelpTeam I’ll just go somewhere else then if that’s how you treat valued customers.

  • magsy87 Laura (@magsy87) reported

    @SkyHelpTeam so you bring out Sky Glass and claim that it’s the new way of watching TV and 1 - we can’t watch ITV Hub due to an issue that’s been going on for two weeks and 2) you can’t watch the boxing because BT Box Office isn’t available on it, yet it’s available on Sky Q! 1

  • DJNorris1980 Daniel Norris (@DJNorris1980) reported

    @Mallymaz @SkyHelpTeam ******* stupid this ain't it

  • Parney Clive parnell (@Parney) reported

    @SkyHelpTeam hi i have an unresolved issue with my mobile phone that has taken 5 weeks and 5 phone calls, please can somebody from swap team reach out?

  • EV4N212 Evan Phillips 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@EV4N212) reported

    @SkyHelpTeam my WIFI is not working correctly, you’ve tried many solutions with me over the past few weeks and none have worked, sort it out.