Sky Outage Report in Newton Aycliffe, County Durham, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Aycliffe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Newton Aycliffe, County Durham, England
The most recent Sky outage reports came from the following cities: Durham, Stockton-on-Tees and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Internet | |
| Stockton-on-Tees |
Internet | |
| Stockton-on-Tees |
Internet | |
| Stockton-on-Tees |
Internet | |
| Durham |
TV | |
| Bishop Auckland |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Newton Aycliffe, England
Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:
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Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
@SkyHelpTeam Can you send an engineer to find out why ( everyday) the main Q box loses signal? Seriously every day! It’s taken 3 hours to get this to reconnect. Surely that’s unacceptable ?
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Nick Whitehead
(@nickngw) reported
from
Newton Aycliffe, England
@80_zach @IanWright0 @SkySports What’s your problem mate. You wouldn’t have been in favour had this pandemic happened any of the previous 30 years. If you don’t like my responses why comment to me in the first place.
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Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
@SkyHelpTeam We do this on a daily basis! My wife is practically a sky engineer! Self taught. There’s no signal so it says. We rang to get help as all we normally do fails. You then pied us off on the phone for not being high priority
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Marcus
(@MarcusSummers81) reported
from
Stockton-on-Tees, England
@SkyHelpTeam I'm sorry but this doesn't help me I want to talk to someone, there is no information about negotiating a new deal?
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Kirst
(@OohAwful) reported
from
Sunderland Bridge, England
@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
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Lee Halbert
(@leehal) reported
from
Durham, England
@SkyHelpTeam A thumbs down for that ‘added’ feature!
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Paul Doolan
(@DoolanPd) reported
from
Durham, England
@SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.
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Jim Gardner 🎶 Save Lives. Drive to Durham
(@JimGardnerSNCLP) reported
from
Stockton-on-Tees, England
@SkyHelpTeam Could you tell me why the agent who sent me the DM is no longer replying please? Why are you making it so difficult for my 70 year old parents to cancel their services? Why are you charging them £70 for TV and making it impossible for them to contact you?
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Will
(@wjc_14) reported
from
Durham, England
It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.
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Hayley
(@Mowgli__) reported
from
Darlington, England
@SkyHelpTeam @Christo18456036 first one says no known issues in the area, hub goes amber warning sign, third one doesn’t even get a result it just Whirrs around for fun. Everyone else at work with Sky in Darlington keeps dipping off too
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Mark McAneny
(@MarkMcAneny) reported
from
Stockton-on-Tees, England
@Nicosrn1 @SkyUK @SkyHelpTeam Add me to this complaint. Ordered gold Pro on the 16th. Before 3pm. Still no news. Shocking customer service !!!
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Marcus
(@MarcusSummers81) reported
from
Stockton-on-Tees, England
@SkyHelpTeam Hi, I'm still struggling to understand how to speak to someone about my account, my future bills are astronomical and I don't want to pay the figures quoted. I'd like to negotiate a deal with someone please, can you help?
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
@SkyUK is there an issue with the mobile network currently.?? My phone won’t make or received calls but data is fine and calls over data
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Steven Tait
(@tait_steven) reported
from
Ingleby Barwick, England
@SkyHelpTeam hello received a call from a call centre stating some issues with my broadband with the risk of my data being comprimised. Assuming it’s a scam, so hung up! Can you DM me to confirm any issues thanks
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
@RazaB21 @bet365 @SkyUK It’s **** all to do with the device and network
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Will
(@wjc_14) reported
from
Durham, England
The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡
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Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
Why won’t you fix my sky box @SkyHelpTeam we pay you a fortune a month and because we ain’t in a high risk group you won’t speak to us! Time and time again we lose signal. This isn’t good enough.
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Hayley
(@Mowgli__) reported
from
Darlington, England
@Christo18456036 @SkyHelpTeam Same!! Is there an issue in Darlington? Your website says no. Darlington Sky customers think yes!
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Dan Donnelly
(@dandinnerlady) reported
from
Stockton-on-Tees, England
@SkyHelpTeam No use ... I am trying to work from home .. the poor quality of your service is costing me money and A LOT of time
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Kineta Kelsall
(@Kineets) reported
from
Darlington, England
@SkyHelpTeam hi, I need to cancel my internet as my tenant is moving out end of Oct and I’m selling my property. How do I do this, please?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren Wall
(@loz1006) reported
@Leftyladswife65 @SkyHelpTeam So sorry to hear this. Their escalation process is non existent, they are not able to help the customers they have failed the most. All a queue system. They have to wait to hear from BT by their review date, only if they get no update, can they then escalate. Bloody ridiculous.
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Nicky Kimmance
(@NKimmance) reported
@SkyHelpTeam How do I make a complaint about broadband service? My Internet and a number of my neighbours are down and has been for days yet Sky is insisting on sending multiple engineers out on different days before contacting Openreach. I received shocking service on the phone.
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Heshan Panditaratne
(@Hesh05) reported
@SkyHelpTeam hi there. How would I find out how long I have left on my current sky contract? Can you help? Heshan
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ming
(@DerekHairyhomer) reported
@SkyHelpTeam is your mobile phone site having issues as it keeps crashing every time I try to purchase my phone deal
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Nav
(@nav6370) reported
@SkyUK Well last chance no card by Monday - no customer by Monday I’m fed up with sky absolute sh@@ service, And for your and all you colleagues information for you ALL - no sky q box comes with viewing card PLEASE REMEMBER THIS AS NONE OF YOU SEEM TO KNOW THIS 😡😡😡😡😡😡😡😡😡
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TLeal
(@TLeal93010751) reported
@SkyHelpTeam Yes, we've been on the phone nearly every week with you. We've been waiting for an update for months now to when a pole will go up. We just want the internet for Christmas. Please help!
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Billy Gunn 🇺🇦 🇬🇧 🇺🇦
(@BillyGunn19) reported
@SkyHelpTeam I've worked in Customer Support and Customer facing jobs since I left school 26 years ago 😲 I can't believe the way "customers" speak to CS! I get that people feel annoyed, frustrated and angry when our services go down. But #Politeness #Respect will get you further
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David Bell
(@CaravanNut) reported
@Cover4Caravans @SkyHelpTeam What was the issue with sky in the end? Quirky fault for just one channel to go awry?
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David Bell
(@CaravanNut) reported
@SkyHelpTeam Not me that had an issue, I was replying to @Cover4Caravans’ tweet
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TLeal
(@TLeal93010751) reported
@WeAreOpenreach I speak with @SkyHelpTeam most weeks, they have escalated it to the highest level. They have communicated 6 different dates over the the past 7 months but nothings happened. I just want internet for Christmas! Please can you help me?