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Sky Outage Report in Newton Aycliffe, County Durham, England

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If you are having issues, please submit a report below.

The latest reports from users having issues in Newton Aycliffe come from postal codes DL5 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newton Aycliffe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Newton Aycliffe, England

The most recent Sky outage reports came from the following cities: Newton Aycliffe, Stockton-on-Tees, Darlington, Durham, and Bishop Auckland.

CityProblem TypeReport Time
Newton Aycliffe Internet 3 days ago
Stockton-on-Tees Phone 13 days ago
Darlington Internet 21 days ago
Durham Phone 23 days ago
Newton Aycliffe Phone 25 days ago
Newton Aycliffe Phone 25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • ha66ie
    Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @SkyHelpTeam Hi Louise. I asked if complaints were a uk based call centre as sometimes language barriers result in misunderstanding me. I've submitted an online complaint which I really didn't want to do but I keep getting promised things which don't happen.

  • Dankendal93
    Dan Kendal (@Dankendal93) reported from Sunderland Bridge, England

    @SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?

  • AlisonBLowndes
    Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England

    Hey @SkyHelpTeam @SkyUK internet connection down. How long??

  • lister2k11
    Bradley (@lister2k11) reported from Darlington, England

    Account getting locked due to copyright .. **** off @SkySports

  • Rich_golffit
    Richard McCann (@Rich_golffit) reported from Thornaby-on-Tees, England

    @Alex75576609 @SkySports And if you read the initial tweet.. I asked if the linesman flagged. If he didn’t at the pace that play breaks it’s not unreasonable for the referee to miss any incident.

  • deano_croft
    dean croft (@deano_croft) reported from Ingleby Barwick, England

    Hi @SkyHelpTeam I get an error message ‘please insert your viewing card with the chip facing up’. The card is in and I have taken it out and put it back in and turned it off and on at the plug as advised - please help

  • thedoctor_84
    mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am having signal problems. Am wondering if the current heatwave has anything to do with that or any known problems in Sunderland area

  • BaldTiredGrumpy
    Donone (@BaldTiredGrumpy) reported from Stockton-on-Tees, England

    @SkyHelpTeam hi I'm trying to contact the help team. I've got sky q and am trying to activate discovery +. I have an old account which isn't active and think this account is stopping me activating discovery. Can someone contact me please?

  • Rich_golffit
    Richard McCann (@Rich_golffit) reported from Thornaby-on-Tees, England

    @Alex75576609 @SkySports Again you are using hindsight as an argument. On the field the safety of the players is paramount. Any incident with a suggestion of a head injury, should result in play being stopped. Player culture remains secondary to safety.

  • pauljacques83
    Paul Jacques (@pauljacques83) reported from Sunderland Bridge, England

    The update to the @SkySports app is ****

  • headcoverlova
    Paul Frampton (@headcoverlova) reported from Bearpark, England

    @SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah

  • ICEKOP
    JFT97 Jeff Iceton (@ICEKOP) reported from Peterlee, England

    Oh #martintyler you ignorant prick. @SkySports sack this idiot immediately!!!

  • EthanOsafc
    Ethan O’Neil (@EthanOsafc) reported from Durham, England

    @SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY

  • FraserFixit
    Dave Fraser (@FraserFixit) reported from Darlington, England

    @SkySportsF1 the workday advert on SkyGo is causing audio sync issues. The advert plays when you put the channel on but the program starts. When the ad finishes the audio from the program starts late. Please remove the ad/fix the app. This is horrible to watch! @skytv @SkySports

  • ScooterRiderFMX
    🏳️‍🌈 #ImArnieWhoAreYou? 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?

  • deano_croft
    dean croft (@deano_croft) reported from Ingleby Barwick, England

    Hi @SkyHelpTeam - I get an error message ‘please insert your viewing card with the chip facing up’ on Sky Q box. The card is in and I have taken it out and put it back in, and turned it off and on at the plug as advised - please help, TIA

  • peteward74
    peter ward (@peteward74) reported from Durham, England

    @SkySports Slow night for sports news tonight like as this isn’t sport.

  • the_real_ivo
    David Ivo Iveson (@the_real_ivo) reported from Darlington, England

    @SkyHelpTeam I’ve had an email regarding removing contractual linkage, does this mean I can cancel Sky at any time?

  • ha66ie
    Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @SkyHelpTeam so annoyed that on signing up for a new contract through you calling me I've been downgraded to basic netflix. That wasn't explained and I refuse to pay for HD to keep what I had. I'm going to cancel entirely in the cooling off period.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • danielsmith2112
    Daniel Smith (@danielsmith2112) reported

    @mcuk2014 @SkyHelpTeam Our broadband is intermittent with more time down than up right now

  • GMRedBear
    James (@GMRedBear) reported

    @SkyUK Why does my internet keep cutting out and going "sluggish" and slow?!

  • TravelViolet
    Violet/travel (@TravelViolet) reported

    @SkyHelpTeam What is the issue with internet?

  • TravelViolet
    Violet/travel (@TravelViolet) reported

    @SkyUK what is going on with internet? No internet, no help on your website using data! Got guaranteed line speed but your app or online site isn’t working! Come on expect better from you guys!

  • FD16755125
    Dood (@FD16755125) reported

    @SkyHelpTeam what’s the deal with the broadband not working in Aberdeen, I’ve tried to phone the helpline and no answer!!!

  • Sharyn_J_H
    Sharyn (@Sharyn_J_H) reported

    @SkyHelpTeam This issue is with the broadband not the device or browser as anything I go on it brings up the same server message, please check again and take accountability and stop passing the blame to your customers

  • noonoo_9
    Nikki Phillips (@noonoo_9) reported

    @SkyHelpTeam internet keeps going off... speed checker down and I can’t get through! What’s happening?

  • Michael_ryan85
    Michael (@Michael_ryan85) reported

    @SkyHelpTeam internet been bad for days and now down - any reason?

  • lezbarker
    Lezlloyd (@lezbarker) reported

    @SkyHelpTeam yet again I’m having issues with my broadband. I can’t even **** my connection as the test page no longer exists! Please point me in the right direction to complain.

  • NKjelgaard
    Nick Kjelgaard (@NKjelgaard) reported

    @SkyHelpTeam @mcuk2014 Problems in Surrey too