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Sky Outage Report in Newton Aycliffe, County Durham, England

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The latest reports from users having issues in Newton Aycliffe come from postal codes DL5.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Newton Aycliffe, County Durham, England 12/18/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Newton Aycliffe, County Durham, England

The most recent Sky outage reports came from the following cities: Stockton-on-Tees, Bishop Auckland, Newton Aycliffe and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockton-on-Tees Internet
United KingdomBishop Auckland TV
United KingdomNewton Aycliffe TV
United KingdomStockton-on-Tees TV
United KingdomDurham Internet
United KingdomStockton-on-Tees Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • DoolanPd Paul Doolan (@DoolanPd) reported from Durham, England

    @SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.

  • wjc_14 Will (@wjc_14) reported from Durham, England

    The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam Can you send an engineer to find out why ( everyday) the main Q box loses signal? Seriously every day! It’s taken 3 hours to get this to reconnect. Surely that’s unacceptable ?

  • wjc_14 Will (@wjc_14) reported from Durham, England

    It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.

  • MarkMcAneny Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England

    @Nicosrn1 @SkyUK @SkyHelpTeam Add me to this complaint. Ordered gold Pro on the 16th. Before 3pm. Still no news. Shocking customer service !!!

  • OohAwful Kirst (@OohAwful) reported from Sunderland Bridge, England

    @SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?

  • Kineets Kineta Kelsall (@Kineets) reported from Darlington, England

    @SkyHelpTeam hi, I need to cancel my internet as my tenant is moving out end of Oct and I’m selling my property. How do I do this, please?

  • leehal Lee Halbert (@leehal) reported from Durham, England

    @SkyHelpTeam A thumbs down for that ‘added’ feature!

  • JimGardnerSNCLP Jim Gardner 🎶 Save Lives. Drive to Durham (@JimGardnerSNCLP) reported from Stockton-on-Tees, England

    @SkyHelpTeam Could you tell me why the agent who sent me the DM is no longer replying please? Why are you making it so difficult for my 70 year old parents to cancel their services? Why are you charging them £70 for TV and making it impossible for them to contact you?

  • Mowgli__ Hayley (@Mowgli__) reported from Darlington, England

    @Christo18456036 @SkyHelpTeam Same!! Is there an issue in Darlington? Your website says no. Darlington Sky customers think yes!

  • dandinnerlady Dan Donnelly (@dandinnerlady) reported from Stockton-on-Tees, England

    @SkyHelpTeam No use ... I am trying to work from home .. the poor quality of your service is costing me money and A LOT of time

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Stockton-on-Tees, England

    @SkyHelpTeam I'm sorry but this doesn't help me I want to talk to someone, there is no information about negotiating a new deal?

  • tait_steven Steven Tait (@tait_steven) reported from Ingleby Barwick, England

    @SkyHelpTeam hello received a call from a call centre stating some issues with my broadband with the risk of my data being comprimised. Assuming it’s a scam, so hung up! Can you DM me to confirm any issues thanks

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    @SkyUK is there an issue with the mobile network currently.?? My phone won’t make or received calls but data is fine and calls over data

  • EthanOsafc Ethan Oneil (@EthanOsafc) reported from Durham, England

    @SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports

  • Mowgli__ Hayley (@Mowgli__) reported from Darlington, England

    @SkyHelpTeam @Christo18456036 first one says no known issues in the area, hub goes amber warning sign, third one doesn’t even get a result it just Whirrs around for fun. Everyone else at work with Sky in Darlington keeps dipping off too

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    @RazaB21 @bet365 @SkyUK It’s **** all to do with the device and network

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    Why won’t you fix my sky box @SkyHelpTeam we pay you a fortune a month and because we ain’t in a high risk group you won’t speak to us! Time and time again we lose signal. This isn’t good enough.

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Stockton-on-Tees, England

    @SkyHelpTeam Hi, I'm still struggling to understand how to speak to someone about my account, my future bills are astronomical and I don't want to pay the figures quoted. I'd like to negotiate a deal with someone please, can you help?

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam We do this on a daily basis! My wife is practically a sky engineer! Self taught. There’s no signal so it says. We rang to get help as all we normally do fails. You then pied us off on the phone for not being high priority

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • _CB_supportech COINBASE SUPPORT TEAM (@_CB_supportech) reported

    @mukarrar @SkyHelpTeam Kindly send a Direct message what issues your are experiencing follow back for further assistance. Thank you . Beware of impersonators posing as support, we never DM first ❌.

  • leedsandyb76 Andy (@leedsandyb76) reported

    @SkyHelpTeam Tried another show when I got your tweet, no problems, but then the issue with Trek is intermittent. Have reset both Sky Q box and router in last couple of days too. May just need a new box but can't afford one and don't want to lose recordings. Oh well, I'll live with it 2/2

  • PaulFGR_WBA Paul Hedges (@PaulFGR_WBA) reported

    @SkyHelpTeam Maybe change this groups name to a sky no help team? Surely working for sky and being a help team you could of provided us with a better update

  • JaneJaneymmmmmm Jane And (@JaneJaneymmmmmm) reported

    @SkyHelpTeam why have I got no internet. Mobile only works when it wants.. this needs sorting and no with your usual outage lie

  • KirkKennyy Kirk Kennyy (@KirkKennyy) reported

    @SkyHelpTeam fix your **** wifi

  • Saimak68177883 Saima k (@Saimak68177883) reported

    @SkyUK rang sky customer s today,call CTR in India. Lady demanded to know at the end how much I would rate her out of 10!! I found this rude, patronising and so so wrong !!!

  • _jack336 jack 💜 (@_jack336) reported

    @Zephyr_124 @SkyHelpTeam Has yours just gone down now because mine has too?

  • RatherShoddy Rather Shoddy (@RatherShoddy) reported

    What ******** is going on with Sky WiFi? It's been dropping out for a few hours every night for the past week? Sort it out please @SkyUK, we pay for your WiFi and all we get in return is a pungent **** smeared in our faces 💩🤢🤮😡

  • F1Smasher F1Smasher (@F1Smasher) reported

    @SkyHelpTeam So this is a known issue, Sky has known about this for many months so why hasn't it been fixed?

  • fimbisdesigns Fimbis (@fimbisdesigns) reported

    @PureRoyKeane @SkySports The fact he’d never ever do it is why he’s a legend.