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Sky Outage Report in Newton Aycliffe, County Durham, England

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The latest reports from users having issues in Newton Aycliffe come from postal codes DL5.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Newton Aycliffe, County Durham, England 02/08/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Newton Aycliffe, County Durham, England

The most recent Sky outage reports came from the following cities: Durham, Stockton-on-Tees, Newton Aycliffe, Spennymoor, Bishop Auckland, Crook, Shildon, Yarm, Peterlee and Darlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham Internet
United KingdomStockton-on-Tees Phone
United KingdomNewton Aycliffe TV
United KingdomSpennymoor Phone
United KingdomStockton-on-Tees TV
United KingdomDurham TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • Monsieur_Ginger Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam You have once again failed to support or help me! .

  • ha66ie Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @SkyHelpTeam I'm trying to get discovery plus on the offer but no matter what I do I cannot get past this stupid screen. Details are correct. Total joke.

  • WJB2201 will (@WJB2201) reported from Ingleby Barwick, England

    @SkySports She wanted the league cancelling last season cos you thought you’d go down. Silly cow

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.

  • Monsieur_Ginger Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam Nope. I had to hang up.

  • CJXXXXW Chris (@CJXXXXW) reported from Darlington, England

    Wow @SkyHelpTeam a £5 increase from my next bill that’s harsh maybe time to cancel when out of contract!

  • WJB2201 will (@WJB2201) reported from Ingleby Barwick, England

    @SkySports How ******** are they breaking covid protocols by celebrating when they are in contact constantly ?! Get a ****** grip ffs

  • leslangley les langley (@leslangley) reported from Low Coniscliffe, England

    Shock. !!! My tv has lost signal AGAIN @SkyHelpTeam #WiFi

  • TeessideAndy happy smoggy (@TeessideAndy) reported from Stockton-on-Tees, England

    All these bad language apologies on @SkySports are really pissing me right off. We’re watching a football match ferchrissake there’s gonna be bad language it ain’t a Christian reading group. If people don’t like it they can easily not watch. Get on with commentating #boro

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @SkyHelpTeam We’ve had a call today claiming to be needing to check our broadband for issues we’ve had and they had permission from sky head office. The callers English was very poor & the background was noisy. Does this sound like something which is real or a scam?

  • Monsieur_Ginger Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam So you asked me to PM you and you just advise calling the customer service number again? Take a bow sky, you have failed to support for a 5th time!

  • Cat_Walker1983 Cat Walker (@Cat_Walker1983) reported from Peterlee, England

    @SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help

  • the_real_ivo David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @SkyUK have put their prices up, both for broadband and TV mid contract, can I cancel because they have done this, or am I stuck with them until the end of the contract?

  • HarrietWalshaw Harriet Walshaw (@HarrietWalshaw) reported from Sunderland Bridge, England

    @SkyHelpTeam we’re getting no satellite signal is this unique to us or a wider problem. Trying to phone but on hold for 20mins and counting.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.

  • MARKGLEAVE8892 MARK GLEAVE (@MARKGLEAVE8892) reported from Sunderland Bridge, England

    @SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment

  • the_real_ivo David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @SkySports Should have give him a testimonial for his service to the club

  • Monsieur_Ginger Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam Nothing more to add? Just as useless as your call centre! Below par service despite collecting 100s each month for years - wonderful.

  • EnterpriseMeryl Meryl Levington (@EnterpriseMeryl) reported from Durham, England

    @SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @SkyHelpTeam Thanks. I thought as much & did hang up as I had a meeting to log onto anyway. Is there any way to block such calls?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidPetts1 David Petts (@DavidPetts1) reported

    Phone/broadband issues in our street providing a live comparison of customer service between BT, TalkTalk, Virgin and @SkyUK - and let me tell you Sky are trailing massively....

  • TimBond1972 Tim Bond (@TimBond1972) reported

    @EkilErif @SkyHelpTeam Crap sky networking mesh nonsense

  • Icynectarine subzeroplum (@Icynectarine) reported

    @SkyUK It’s £37 unless you want to watch at potato resolution.

  • AmyLW1 Amy Woolley (Fitton) (@AmyLW1) reported

    Sick to death of @SkyUK @BTSopenreach absolute **** show of companies - incompetent at carrying out work and zero customer service!!

  • fuzzyhive Nick (@fuzzyhive) reported

    @SkyHelpTeam Thanks Matt. Still not working after trying the steps. Box is connect to the wifi and I’ve factory reset the remote. Not sure what to do next?

  • EP1C40707889 STG (@EP1C40707889) reported

    @SkyHelpTeam yet again no internet! Third time we have had a major outage since we moved to Sky broadband earlier this year. Last time I had email saying I could terminate early with no penalty - I decided to give you another chance and here we are again (just 1 month later)

  • katward80 Kat (@katward80) reported

    @SkyUK @BTSopenreach horrific serice for the 3 months continued delay in activating my dad’s broadband. You know he has dementia and we need broadband for safeguarding. He has just gone missing early hours on today, thanks to local police for help.

  • TheEdge65 The Edge (@TheEdge65) reported

    @SkyHelpTeam Thank Nathan but this is not a "technical issue" you can fix, it's a system level issue. It's the ridiculous hoops Sky Q makes you jump through to reconnect equipment that has always been connected. Push this button, go and press this button on another device, restart this etc

  • Chris_Parsons87 Chris Parsons (@Chris_Parsons87) reported

    @SkyHelpTeam Hi, your system is showing a broadband outage in my area and that it may take two days to fix. Is that right or is that just a generic message?

  • Stephen37354859 Stephen (@Stephen37354859) reported

    @SkyUK No worth it basic ur watching tv on internet it crap