Sky Outage Report in Newton Aycliffe, County Durham, England
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The latest reports from users having issues in Newton Aycliffe come from postal codes DL5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Aycliffe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Newton Aycliffe, County Durham, England
The most recent Sky outage reports came from the following cities: Newton Aycliffe, Spennymoor, Stockton-on-Tees, Durham, Bishop Auckland, Crook, Shildon, Yarm, Peterlee and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
TV | |
| Spennymoor |
Phone | |
| Stockton-on-Tees |
TV | |
| Durham |
TV | |
| Newton Aycliffe |
TV | |
| Bishop Auckland |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newton Aycliffe, England
Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:
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Martin
(@MW24577) reported
from
Darlington, England
@TruthfulUtdFan @SkySports Nah Foden far worse been poor in both games tbf. Disappointing.
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Paul Donohoe
(@paul___donohoe) reported
from
Peterlee, England
@ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all
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dean croft
(@deano_croft) reported
from
Ingleby Barwick, England
Hi @SkyHelpTeam I get an error message ‘please insert your viewing card with the chip facing up’. The card is in and I have taken it out and put it back in and turned it off and on at the plug as advised - please help
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Andrew Simpson
(@AgingBull73) reported
from
Bearpark, England
@talkSPORT Ok over 1000 fans surveyed, but where was survey taken and who did they support? Great unbiased survey. Source wasn't @SkySports was it?
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MARK GLEAVE
(@MARKGLEAVE8892) reported
from
Sunderland Bridge, England
@SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment
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Martin
(@MW24577) reported
from
Darlington, England
@pete_88_cfc @SkySports Mount was poor mate. If Sterling wasn’t near the 11 England wouldnt have won a game yet.😳 Sterling a 6 is spot on.
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Paul Haggie
(@ha66ie) reported
from
Stockton-on-Tees, England
@SkyHelpTeam I'm trying to get discovery plus on the offer but no matter what I do I cannot get past this stupid screen. Details are correct. Total joke.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah
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Ethan O’Neil
(@EthanOsafc) reported
from
Durham, England
@SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY
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Mike Charlston
(@mikecharlston) reported
from
Witton-le-Wear, England
@SkyHelpTeam Thanks. I thought as much & did hang up as I had a meeting to log onto anyway. Is there any way to block such calls?
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David Ivo Iveson
(@the_real_ivo) reported
from
Darlington, England
@SkyHelpTeam I’ve had an email regarding removing contractual linkage, does this mean I can cancel Sky at any time?
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Dan Kendal
(@Dankendal93) reported
from
Sunderland Bridge, England
@SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?
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Mike Charlston
(@mikecharlston) reported
from
Witton-le-Wear, England
@SkyHelpTeam That it would still be affected by the trees. Currently the line of sight in its current location hits the very centre / bulk of the tree. The location I suggested I think at worst would clip some lower branches. I think if mounted low enough it would not hit the tree at all.
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Richard McCann
(@Rich_golffit) reported
from
Thornaby-on-Tees, England
@Alex75576609 @SkySports Again you are using hindsight as an argument. On the field the safety of the players is paramount. Any incident with a suggestion of a head injury, should result in play being stopped. Player culture remains secondary to safety.
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dean croft
(@deano_croft) reported
from
Ingleby Barwick, England
Hi @SkyHelpTeam - I get an error message ‘please insert your viewing card with the chip facing up’ on Sky Q box. The card is in and I have taken it out and put it back in, and turned it off and on at the plug as advised - please help, TIA
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nick lyonette
(@NLyonette) reported
from
Darlington, England
@SkyHelpTeam could I have some help please
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.
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peter ward
(@peteward74) reported
from
Durham, England
@SkySports Slow night for sports news tonight like as this isn’t sport.
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Cat Walker
(@Cat_Walker1983) reported
from
Peterlee, England
@SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help
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Jaklyn common
(@jaklyn_common) reported
from
Sunderland Bridge, England
@SkyHelpTeam where has my internet gone SR6 Sunderland - help
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@paul180uk) reported
@jrewillis @SkyHelpTeam Another in DY2 that's been down since roughly 9 last night. Come on sky sort it out. 😐
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Jess🍑
(@lifewithjessx) reported
@SkyHelpTeam so many people having issues with their Internet in the DY area for over 12 hours it's clearly a bigger problem that we can't solve ourselves by unplugging our router so when is it going to be fixed?!😡
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Alison Hart
(@hart_alison4611) reported
@SkyHelpTeam looking at the number of tweets you have had from people in DY5 and DY6 there is clearly an outage in our area which has been going on since 20.49 according to your own website. Can you please confirm a timeframe for when this will be fixed?
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Alison Hart
(@hart_alison4611) reported
@nethertonboy1 @SkyHelpTeam In DY5 too, if you check the app it says there is an outage and has been since 20.50 last night so you should be aware
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millie corcoran
(@milliekc1) reported
@SkyHelpTeam @nethertonboy1 Dy1 and same issue been down since 8:50 last night l. I have called the number and it says there is an issue! When will this be fixed?
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Mark Knapman
(@MarkKnapman) reported
@SkyHelpTeam hi. I can see you’ve had lots of queries with no response for 12 hours. So if you’re not planning on giving everyone an update on the outage in DY8 and surrounding area can you let me know the exit fee for when I move to @bt_uk please?
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Carl Pearce
(@p34rce) reported
@SkyHelpTeam @MarkKnapman Strange that “individual” BB issues all seem to be happening in the same area 🤔 best get on to Mulder and Scully!
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Chelsea
(@chelseaw_24) reported
@SkyHelpTeam hi! The internet has been down since 9pm last night (area is DY2) do you know when it will be back up and running? My sister had a weird phone call from someone saying they were from Sky - she asked my sister to download the “Team Viewer” app, what’s all that about?
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me
(@louadams1) reported
@SkyHelpTeam @Liam_J_Wells I fail to understand why you can’t give an update? Or reply to your messages?? I moved to Sky, from Virgin, back in October. The minute i’m out of contract i shall be moving back. I hope we’re getting refunded for the loss of service too. Not impressed at all
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Ian.Baggie_09
(@IanWBA09) reported
@miss_emma_g @SkyHelpTeam It is trying to get me to book an engineer for £65 when clearly it’s an area issue 🙄