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Sky Outage Report in Newton Aycliffe, County Durham, England

Why is my Sky service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Newton Aycliffe come from postal codes DL5 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newton Aycliffe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Newton Aycliffe, England

The most recent Sky outage reports came from the following cities: Newton Aycliffe, Stockton-on-Tees, Darlington, Durham, and Bishop Auckland.

CityProblem TypeReport Time
Newton Aycliffe Internet 2 days ago
Stockton-on-Tees Phone 12 days ago
Darlington Internet 20 days ago
Durham Phone 22 days ago
Newton Aycliffe Phone 24 days ago
Newton Aycliffe Phone 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • EthanOsafc
    Ethan O’Neil (@EthanOsafc) reported from Durham, England

    @SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY

  • paul___donohoe
    Paul Donohoe (@paul___donohoe) reported from Peterlee, England

    @ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all

  • MARKGLEAVE8892
    MARK GLEAVE (@MARKGLEAVE8892) reported from Sunderland Bridge, England

    @SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment

  • deano_croft
    dean croft (@deano_croft) reported from Ingleby Barwick, England

    Hi @SkyHelpTeam I get an error message ‘please insert your viewing card with the chip facing up’. The card is in and I have taken it out and put it back in and turned it off and on at the plug as advised - please help

  • MW24577
    Martin (@MW24577) reported from Darlington, England

    @TruthfulUtdFan @SkySports Nah Foden far worse been poor in both games tbf. Disappointing.

  • AgingBull73
    Andrew Simpson (@AgingBull73) reported from Bearpark, England

    @talkSPORT Ok over 1000 fans surveyed, but where was survey taken and who did they support? Great unbiased survey. Source wasn't @SkySports was it?

  • jaklyn_common
    Jaklyn common (@jaklyn_common) reported from Sunderland Bridge, England

    @SkyHelpTeam where has my internet gone SR6 Sunderland - help

  • WJB2201
    will (@WJB2201) reported from Ingleby Barwick, England

    @SkySports She wanted the league cancelling last season cos you thought you’d go down. Silly cow

  • TeessideAndy
    happy smoggy (@TeessideAndy) reported from Stockton-on-Tees, England

    All these bad language apologies on @SkySports are really pissing me right off. We’re watching a football match ferchrissake there’s gonna be bad language it ain’t a Christian reading group. If people don’t like it they can easily not watch. Get on with commentating #boro

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah

  • the_real_ivo
    David Ivo Iveson (@the_real_ivo) reported from Darlington, England

    @SkyHelpTeam I’ve had an email regarding removing contractual linkage, does this mean I can cancel Sky at any time?

  • deano_croft
    dean croft (@deano_croft) reported from Ingleby Barwick, England

    Hi @SkyHelpTeam - I get an error message ‘please insert your viewing card with the chip facing up’ on Sky Q box. The card is in and I have taken it out and put it back in, and turned it off and on at the plug as advised - please help, TIA

  • mikecharlston
    Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @SkyHelpTeam Thanks. I thought as much & did hang up as I had a meeting to log onto anyway. Is there any way to block such calls?

  • Cat_Walker1983
    Cat Walker (@Cat_Walker1983) reported from Peterlee, England

    @SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help

  • mikecharlston
    Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @SkyHelpTeam We’ve had a call today claiming to be needing to check our broadband for issues we’ve had and they had permission from sky head office. The callers English was very poor & the background was noisy. Does this sound like something which is real or a scam?

  • mikecharlston
    Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @SkyHelpTeam That it would still be affected by the trees. Currently the line of sight in its current location hits the very centre / bulk of the tree. The location I suggested I think at worst would clip some lower branches. I think if mounted low enough it would not hit the tree at all.

  • Dankendal93
    Dan Kendal (@Dankendal93) reported from Sunderland Bridge, England

    @SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?

  • MW24577
    Martin (@MW24577) reported from Darlington, England

    @pete_88_cfc @SkySports Mount was poor mate. If Sterling wasn’t near the 11 England wouldnt have won a game yet.😳 Sterling a 6 is spot on.

  • ha66ie
    Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @SkyHelpTeam I'm trying to get discovery plus on the offer but no matter what I do I cannot get past this stupid screen. Details are correct. Total joke.

  • NLyonette
    nick lyonette (@NLyonette) reported from Darlington, England

    @SkyHelpTeam could I have some help please

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • stewatson1985
    Stephen Watson (@stewatson1985) reported

    @SkyHelpTeam what is happening with data! No signal can’t send or receive texts or make calls?

  • SAJIDOFFICIAL
    frankenstein (@SAJIDOFFICIAL) reported

    @SkyHelpTeam second time in a short time frame your service has failed. NOT GOOD ENOUGH!! FIX UP SKY MOBILE 😡😡😡

  • JackieGMs66
    Jackie (@JackieGMs66) reported

    Anyone having issues with Sky? I can't phone out, tried trouble shooting and my sky app has crashed @SkyUK

  • PBXscribes
    Peter. ✊🏻✊🏼✊🏽✊🏾✊🏿🚴‍♂️ (@PBXscribes) reported

    @SkyHelpTeam hi I don’t have any mobile signal when normally I would, is there anything I can do to fix this?

  • scottsteedman
    Scott Steedman (@scottsteedman) reported

    @SkyHelpTeam probably the worst mobile company there is. Actually no signal at all now, compared to the usual one bar. Dreadful. #skymobile #sky

  • craigburder
    craig (@craigburder) reported

    Omg @SkyUK is possibly the worst mobile network I have ever been with. It’s gone down more times than my partner does in a month. Getting ridiculous 😡😡

  • Paris_VT
    Paris (@Paris_VT) reported

    @SkyUK …disgusting service…

  • Grievezy
    Lee Grieve (@Grievezy) reported

    @SkyHelpTeam will the issues with mobile network and data be resolved sooner rather than later, had nothing for the last 2 hrs, expecting work confirmation calls

  • AndrewJPowell
    Andrew J Powell (@AndrewJPowell) reported

    @SkyHelpTeam my mobile phone signal has completely disappeared? Do you have a network outage?

  • luigisegadelli
    Weege (@luigisegadelli) reported

    @SkyHelpTeam hi I’ve got no phone signal