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Sky Outage Report in Newton Aycliffe, County Durham, England

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The latest reports from users having issues in Newton Aycliffe come from postal codes DL5.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Newton Aycliffe, County Durham, England 01/29/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Newton Aycliffe, County Durham, England

The most recent Sky outage reports came from the following cities: Durham, Stockton-on-Tees, Newton Aycliffe, Spennymoor, Bishop Auckland, Crook, Shildon, Yarm, Peterlee and Darlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham Internet
United KingdomStockton-on-Tees Phone
United KingdomNewton Aycliffe TV
United KingdomSpennymoor Phone
United KingdomStockton-on-Tees TV
United KingdomDurham TV

Community Discussion

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Sky Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • wjc_14 Will (@wjc_14) reported from Durham, England

    It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    @SkyUK is there an issue with the mobile network currently.?? My phone won’t make or received calls but data is fine and calls over data

  • Mowgli__ Hayley (@Mowgli__) reported from Darlington, England

    @SkyHelpTeam @Christo18456036 first one says no known issues in the area, hub goes amber warning sign, third one doesn’t even get a result it just Whirrs around for fun. Everyone else at work with Sky in Darlington keeps dipping off too

  • wjc_14 Will (@wjc_14) reported from Durham, England

    The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡

  • tait_steven Steven Tait (@tait_steven) reported from Ingleby Barwick, England

    @SkyHelpTeam hello received a call from a call centre stating some issues with my broadband with the risk of my data being comprimised. Assuming it’s a scam, so hung up! Can you DM me to confirm any issues thanks

  • glaswegian78 ALLAN HARPER (@glaswegian78) reported from Ingleby Barwick, England

    @RazaB21 @bet365 @SkyUK It’s **** all to do with the device and network

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam Can you send an engineer to find out why ( everyday) the main Q box loses signal? Seriously every day! It’s taken 3 hours to get this to reconnect. Surely that’s unacceptable ?

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam We do this on a daily basis! My wife is practically a sky engineer! Self taught. There’s no signal so it says. We rang to get help as all we normally do fails. You then pied us off on the phone for not being high priority

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    Why won’t you fix my sky box @SkyHelpTeam we pay you a fortune a month and because we ain’t in a high risk group you won’t speak to us! Time and time again we lose signal. This isn’t good enough.

  • nickngw Nick Whitehead (@nickngw) reported from Newton Aycliffe, England

    @80_zach @IanWright0 @SkySports What’s your problem mate. You wouldn’t have been in favour had this pandemic happened any of the previous 30 years. If you don’t like my responses why comment to me in the first place.

  • dandinnerlady Dan Donnelly (@dandinnerlady) reported from Stockton-on-Tees, England

    @SkyHelpTeam No use ... I am trying to work from home .. the poor quality of your service is costing me money and A LOT of time

  • DoolanPd Paul Doolan (@DoolanPd) reported from Durham, England

    @SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.

  • leehal Lee Halbert (@leehal) reported from Durham, England

    @SkyHelpTeam A thumbs down for that ‘added’ feature!

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Stockton-on-Tees, England

    @SkyHelpTeam I'm sorry but this doesn't help me I want to talk to someone, there is no information about negotiating a new deal?

  • Mowgli__ Hayley (@Mowgli__) reported from Darlington, England

    @Christo18456036 @SkyHelpTeam Same!! Is there an issue in Darlington? Your website says no. Darlington Sky customers think yes!

  • JimGardnerSNCLP Jim Gardner 🎶 Save Lives. Drive to Durham (@JimGardnerSNCLP) reported from Stockton-on-Tees, England

    @SkyHelpTeam Could you tell me why the agent who sent me the DM is no longer replying please? Why are you making it so difficult for my 70 year old parents to cancel their services? Why are you charging them £70 for TV and making it impossible for them to contact you?

  • OohAwful Kirst (@OohAwful) reported from Sunderland Bridge, England

    @SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?

  • Kineets Kineta Kelsall (@Kineets) reported from Darlington, England

    @SkyHelpTeam hi, I need to cancel my internet as my tenant is moving out end of Oct and I’m selling my property. How do I do this, please?

  • MarkMcAneny Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England

    @Nicosrn1 @SkyUK @SkyHelpTeam Add me to this complaint. Ordered gold Pro on the 16th. Before 3pm. Still no news. Shocking customer service !!!

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Stockton-on-Tees, England

    @SkyHelpTeam Hi, I'm still struggling to understand how to speak to someone about my account, my future bills are astronomical and I don't want to pay the figures quoted. I'd like to negotiate a deal with someone please, can you help?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GrahamLeggate Graham Leggate (@GrahamLeggate) reported

    @SkyHelpTeam no broadband service in PA9 postcode. Any info?

  • HLR_Apparel H.L.R (@HLR_Apparel) reported

    @SkyHelpTeam Pointless. But how about you fix your other issues first for example why do I need to be connected to my skyQ box to watch all my sky go channels kinda no point if I'm already at home don't you think. You limit what we are allowed but we pay for the complete package. Explain??

  • dgtarr Daniel Tarrant (@dgtarr) reported

    @SkyHelpTeam Tried that several times in the past few weeks. Affects the TV and a puck - may not be you, could be ISP, just thought I’d check if there were any other reports/ known problems

  • samantha_dee Samantha (@samantha_dee) reported

    @mrsmintmav @SkyHelpTeam If speed to hub (according to Sky) is correct but speed to device is half what it should be there’s a problem with your hub. It’s not like you’re half way across a football field. @SkyHelpTeam need to investigate further.Pointless paying for it if it’s not transmitting to devices

  • stevedaniels90 Steve Daniels (@stevedaniels90) reported

    @SkyUK i missed a couple of calls from you and I called back almost straight away but got nowhere. Got a voicemail after a conference today to say ive missed out on a skyVIP competiton win! Please help. I can show the call logs back #sky #skyvip #skyhelp

  • sarmar3105 Sarah Barrett (@sarmar3105) reported

    @8gzd8k76nM @SkyHelpTeam How about butt out of it!! I pay my bill and its not working and its not convenient for those times I don't get to change my hours or get to come home early unlike some who may be able to. So who the hell are you to tell me to grow up you do not know me or my current situation!

  • paulajomac Pi (@paulajomac) reported

    @SkyHelpTeam My father is in EX1 and is 85 and is still without broadband and landline. His emergency pendant isn’t working with no landline. Whats the status on that area?!?

  • That_Ref_Guy That Ref Guy (@That_Ref_Guy) reported

    @SkyHelpTeam We have Wi-Fi/internet issues on the Broadband since last night, can somebody check the status? Says it’s all ok online

  • 5aptive Sap (@5aptive) reported

    @notaNNja @SkyUK Hey im not trying to be rude or anything but how are you in a female team as a male? Once again i dont mean to be disrespectful

  • Charl_H79 Charlotte (@Charl_H79) reported

    @SkyUK But absolutely nothing for existing customers tho. Thankfully virgin has just been installed in my area. 15 years with sky and absolutely no customer loyalty shown to me.