Sky Outage Report in Newton Aycliffe, County Durham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Newton Aycliffe come from postal codes DL5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Aycliffe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Newton Aycliffe, County Durham, England
The most recent Sky outage reports came from the following cities: Bishop Auckland, Stockton-on-Tees, Newton Aycliffe and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Bishop Auckland |
Wi-fi | |
| Stockton-on-Tees |
Internet | |
| Bishop Auckland |
TV | |
| Newton Aycliffe |
TV | |
| Stockton-on-Tees |
TV | |
| Durham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newton Aycliffe, England
Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:
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Paul Doolan
(@DoolanPd) reported
from
Durham, England
@SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.
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Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
@SkyHelpTeam Can you send an engineer to find out why ( everyday) the main Q box loses signal? Seriously every day! It’s taken 3 hours to get this to reconnect. Surely that’s unacceptable ?
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Jim Gardner 🎶 Save Lives. Drive to Durham
(@JimGardnerSNCLP) reported
from
Stockton-on-Tees, England
@SkyHelpTeam Could you tell me why the agent who sent me the DM is no longer replying please? Why are you making it so difficult for my 70 year old parents to cancel their services? Why are you charging them £70 for TV and making it impossible for them to contact you?
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Dan Donnelly
(@dandinnerlady) reported
from
Stockton-on-Tees, England
@SkyHelpTeam No use ... I am trying to work from home .. the poor quality of your service is costing me money and A LOT of time
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Mark McAneny
(@MarkMcAneny) reported
from
Stockton-on-Tees, England
@Nicosrn1 @SkyUK @SkyHelpTeam Add me to this complaint. Ordered gold Pro on the 16th. Before 3pm. Still no news. Shocking customer service !!!
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Marcus
(@MarcusSummers81) reported
from
Stockton-on-Tees, England
@SkyHelpTeam Hi, I'm still struggling to understand how to speak to someone about my account, my future bills are astronomical and I don't want to pay the figures quoted. I'd like to negotiate a deal with someone please, can you help?
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Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
Why won’t you fix my sky box @SkyHelpTeam we pay you a fortune a month and because we ain’t in a high risk group you won’t speak to us! Time and time again we lose signal. This isn’t good enough.
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Kineta Kelsall
(@Kineets) reported
from
Darlington, England
@SkyHelpTeam hi, I need to cancel my internet as my tenant is moving out end of Oct and I’m selling my property. How do I do this, please?
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Will
(@wjc_14) reported
from
Durham, England
The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡
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Marcus
(@MarcusSummers81) reported
from
Stockton-on-Tees, England
@SkyHelpTeam I'm sorry but this doesn't help me I want to talk to someone, there is no information about negotiating a new deal?
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Will
(@wjc_14) reported
from
Durham, England
It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.
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Steven Tait
(@tait_steven) reported
from
Ingleby Barwick, England
@SkyHelpTeam hello received a call from a call centre stating some issues with my broadband with the risk of my data being comprimised. Assuming it’s a scam, so hung up! Can you DM me to confirm any issues thanks
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Wallace Mather
(@wal78) reported
from
Sunderland Bridge, England
@SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.
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Ethan Oneil
(@EthanOsafc) reported
from
Durham, England
@SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
@RazaB21 @bet365 @SkyUK It’s **** all to do with the device and network
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will
(@WJB2201) reported
from
Ingleby Barwick, England
@SkySports @PatricioPitbull What an awful stoppage but how did that first shot drop him?! It was a glancing blow at best
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ALLAN HARPER
(@glaswegian78) reported
from
Ingleby Barwick, England
@SkyUK is there an issue with the mobile network currently.?? My phone won’t make or received calls but data is fine and calls over data
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Paul Noble
(@Nobbysafc) reported
from
Sunderland Bridge, England
@SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?
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Lee Halbert
(@leehal) reported
from
Durham, England
@SkyHelpTeam A thumbs down for that ‘added’ feature!
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Gary Philipson
(@GaryAPhilipson) reported
from
Sedgefield, England
@SkyHelpTeam We do this on a daily basis! My wife is practically a sky engineer! Self taught. There’s no signal so it says. We rang to get help as all we normally do fails. You then pied us off on the phone for not being high priority
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kev
(@Kevvy1981) reported
@HelenWelshHelen @SkyHelpTeam I agree I have issues like this before but not the length which is getting silly this is the only day i have off in 2 weeks so I want to play games to relax but can't
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MattKent
(@matt_reduce) reported
@SkyHelpTeam this is one outage too many. Please contact me to discuss cancellation of your broadband
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Julie Frost
(@JulieFrost3) reported
@pieterb63 @cameronljull @SkyHelpTeam ST4 (Stoke-on-Trent) down too
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Seb
(@SebtheFennec) reported
@SkyHelpTeam any idea when this outage is going to be fixed, some of us work from home, and can't get paid when we can't work
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Scott Fountain
(@FountainScott) reported
@SkyHelpTeam Thank you, but the app mentions that there are no issues but the internet keeps going off
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Paul Seaward
(@PaulSeaward1) reported
@SkyHelpTeam had a problem with internet last night thought it was because I upgraded to super fast. Put in new box this morning, found Kent is out. So not super fast it's stopped altogether. I hope there is compensation coming for all this. Any idea when it will return?
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AliBi
(@AliBi40) reported
@SkyHelpTeam @Srees82 How do we claim compensation for the loss of service please?
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Barry skinner
(@Barrington__) reported
from
Thundersley, England
@SkyHelpTeam this is a joke, 1 or 2 hours is acceptable. 5 or 6 hours is not. When alot of people are working from home this now puts added pressure on people to make their time up or in some cases having to take this as annual holiday because of your problem,
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Helen Louise Morris
(@HelenWelshHelen) reported
@Kevvy1981 @SkyHelpTeam I’m just lucky I can hotspot off my phone for work. To be honest I’ve been very lucky with Sky and have rarely experienced outages. I’ve not known an outage last this long though. I won’t have enough data fo keep hotspotting for days though. Really hope this is resolved this PM.
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✨Laila✨
(@laila_aries33) reported
Sky broadband still down . It works for a bit then dips been like this since last night . What’s happening ? @SkyUK I pay too much for poor service and little to no explanations as to why it’s not working