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Sky Outage Report in Newton Aycliffe, County Durham, England

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The latest reports from users having issues in Newton Aycliffe come from postal codes DL5.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Newton Aycliffe, County Durham, England 01/20/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Newton Aycliffe, County Durham, England

The most recent Sky outage reports came from the following cities: Newton Aycliffe, Spennymoor, Stockton-on-Tees, Durham, Bishop Auckland, Crook, Shildon, Yarm, Peterlee and Darlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton Aycliffe TV
United KingdomSpennymoor Phone
United KingdomStockton-on-Tees TV
United KingdomDurham TV
United KingdomNewton Aycliffe TV
United KingdomBishop Auckland TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @SkyHelpTeam That it would still be affected by the trees. Currently the line of sight in its current location hits the very centre / bulk of the tree. The location I suggested I think at worst would clip some lower branches. I think if mounted low enough it would not hit the tree at all.

  • Cat_Walker1983 Cat Walker (@Cat_Walker1983) reported from Peterlee, England

    @SkyHelpTeam To see if I can downgrade my package. Circumstances have changed and I need help

  • Dankendal93 Dan Kendal (@Dankendal93) reported from Sunderland Bridge, England

    @SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?

  • jaklyn_common Jaklyn common (@jaklyn_common) reported from Sunderland Bridge, England

    @SkyHelpTeam where has my internet gone SR6 Sunderland - help

  • the_real_ivo David Ivo Iveson (@the_real_ivo) reported from Darlington, England

    @SkyHelpTeam I’ve had an email regarding removing contractual linkage, does this mean I can cancel Sky at any time?

  • ha66ie Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @SkyHelpTeam I'm trying to get discovery plus on the offer but no matter what I do I cannot get past this stupid screen. Details are correct. Total joke.

  • paul___donohoe Paul Donohoe (@paul___donohoe) reported from Peterlee, England

    @ezzeeegooner @goonerjd @SkySports After what he did, he should never be on tv at all

  • MW24577 Martin (@MW24577) reported from Darlington, England

    @pete_88_cfc @SkySports Mount was poor mate. If Sterling wasn’t near the 11 England wouldnt have won a game yet.😳 Sterling a 6 is spot on.

  • MW24577 Martin (@MW24577) reported from Darlington, England

    @TruthfulUtdFan @SkySports Nah Foden far worse been poor in both games tbf. Disappointing.

  • deano_croft dean croft (@deano_croft) reported from Ingleby Barwick, England

    Hi @SkyHelpTeam I get an error message ‘please insert your viewing card with the chip facing up’. The card is in and I have taken it out and put it back in and turned it off and on at the plug as advised - please help

  • deano_croft dean croft (@deano_croft) reported from Ingleby Barwick, England

    Hi @SkyHelpTeam - I get an error message ‘please insert your viewing card with the chip facing up’ on Sky Q box. The card is in and I have taken it out and put it back in, and turned it off and on at the plug as advised - please help, TIA

  • NLyonette nick lyonette (@NLyonette) reported from Darlington, England

    @SkyHelpTeam could I have some help please

  • EthanOsafc Ethan O’Neil (@EthanOsafc) reported from Durham, England

    @SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @SkyHelpTeam We’ve had a call today claiming to be needing to check our broadband for issues we’ve had and they had permission from sky head office. The callers English was very poor & the background was noisy. Does this sound like something which is real or a scam?

  • MARKGLEAVE8892 MARK GLEAVE (@MARKGLEAVE8892) reported from Sunderland Bridge, England

    @SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment

  • TeessideAndy happy smoggy (@TeessideAndy) reported from Stockton-on-Tees, England

    All these bad language apologies on @SkySports are really pissing me right off. We’re watching a football match ferchrissake there’s gonna be bad language it ain’t a Christian reading group. If people don’t like it they can easily not watch. Get on with commentating #boro

  • AgingBull73 Andrew Simpson (@AgingBull73) reported from Bearpark, England

    @talkSPORT Ok over 1000 fans surveyed, but where was survey taken and who did they support? Great unbiased survey. Source wasn't @SkySports was it?

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @SkyHelpTeam Thanks. I thought as much & did hang up as I had a meeting to log onto anyway. Is there any way to block such calls?

  • WJB2201 will (@WJB2201) reported from Ingleby Barwick, England

    @SkySports She wanted the league cancelling last season cos you thought you’d go down. Silly cow

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • littlebanter90 Chris Wilson (@littlebanter90) reported

    @SkyHelpTeam We’ve been without broadband for over 24hrs now. It’s been impossible to work from home. Please can you help with any updates?!?

  • AzosRashid Azos Rashid (@AzosRashid) reported

    Great initiative by @SkySports for #GameZero I just wish the train companies across the U.K. would also help and give a genuine viable alternative to the car or even plane for away fans. Tickets are far far too expensive and trains unreliable.

  • lrolles1981 Laura The Scorer (@lrolles1981) reported

    Hello @SkyHelpTeam please could you give @wchannel a **** and ask them when they will sort out the series link problem with Masterchef Australia. Its a problem with W channel

  • MarkWHL Mark (@MarkWHL) reported

    @fufujan1 @SkySports It aint 'bean' going down well with the fans fella

  • barrydraper87 Barry Draper (@barrydraper87) reported

    @SkyHelpTeam Hi there. I have reset my sky broadband router. All the lights are green, the test says it’s all working, but I can’t connect any devices to it. Can you help please?

  • quinnyUNITED quinnyRED 🇳🇬🇬🇧 (@quinnyUNITED) reported

    @SkySports What ?? That ref should never officiate a game henceforth

  • FarhanFatur8 Fatur (@FarhanFatur8) reported

    @SkySports WTF? Just yellow not red?

  • TrumagooFM Shaun/TrumagooFM (@TrumagooFM) reported

    @SkyHelpTeam Just constantly buffers. Is working for the moment so will let you know if it keeps happening still. Can the poor weather effect these things?

  • DCJMac74 Dave MacDonald (@DCJMac74) reported

    @SkyHelpTeam no WiFi again today. Issues earlier in the week yet website today as then sates no problems!

  • KhansArmyWorld FREE PALESTINE (@KhansArmyWorld) reported

    @jevay28 @OnlyEverton1878 @SkySports He does support Everton after all