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Sky Outage Report in Newton Aycliffe, County Durham, England

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The latest reports from users having issues in Newton Aycliffe come from postal codes DL5.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Newton Aycliffe, County Durham, England 01/23/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Newton Aycliffe, County Durham, England

The most recent Sky outage reports came from the following cities: Durham, Stockton-on-Tees, Newton Aycliffe, Spennymoor, Bishop Auckland, Crook, Shildon, Yarm, Peterlee and Darlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham Internet
United KingdomStockton-on-Tees Phone
United KingdomNewton Aycliffe TV
United KingdomSpennymoor Phone
United KingdomStockton-on-Tees TV
United KingdomDurham TV

Community Discussion

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Sky Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • ScooterRiderFMX 🏳️‍🌈 #ImArnieWhoAreYou? 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?

  • deano_croft dean croft (@deano_croft) reported from Ingleby Barwick, England

    Hi @SkyHelpTeam I get an error message ‘please insert your viewing card with the chip facing up’. The card is in and I have taken it out and put it back in and turned it off and on at the plug as advised - please help

  • deano_croft dean croft (@deano_croft) reported from Ingleby Barwick, England

    Hi @SkyHelpTeam - I get an error message ‘please insert your viewing card with the chip facing up’ on Sky Q box. The card is in and I have taken it out and put it back in, and turned it off and on at the plug as advised - please help, TIA

  • the_real_ivo David Ivo Iveson (@the_real_ivo) reported from Darlington, England

    @SkyHelpTeam I’ve had an email regarding removing contractual linkage, does this mean I can cancel Sky at any time?

  • Dankendal93 Dan Kendal (@Dankendal93) reported from Sunderland Bridge, England

    @SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @SkyHelpTeam hi i have a query on my mobile bill for this month. One of the devices I'm being charged double, I phoned last week but nothing has changed. Can you help? Thanks. Sarah

  • EthanOsafc Ethan O’Neil (@EthanOsafc) reported from Durham, England

    @SkyHelpTeam Ultra HD not working on sky sports premier league. It says “no programmes are currently being broadcast on this channel” despite it coming up on screen to watch in UHD? #SKY

  • AlisonBLowndes Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England

    Hey @SkyHelpTeam @SkyUK internet connection down. How long??

  • pauljacques83 Paul Jacques (@pauljacques83) reported from Sunderland Bridge, England

    The update to the @SkySports app is ****

  • ICEKOP JFT97 Jeff Iceton (@ICEKOP) reported from Peterlee, England

    Oh #martintyler you ignorant prick. @SkySports sack this idiot immediately!!!

  • jaklyn_common Jaklyn common (@jaklyn_common) reported from Sunderland Bridge, England

    @SkyHelpTeam where has my internet gone SR6 Sunderland - help

  • ha66ie Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @SkyHelpTeam Hi Louise. I asked if complaints were a uk based call centre as sometimes language barriers result in misunderstanding me. I've submitted an online complaint which I really didn't want to do but I keep getting promised things which don't happen.

  • lister2k11 Bradley (@lister2k11) reported from Darlington, England

    Account getting locked due to copyright .. **** off @SkySports

  • FraserFixit Dave Fraser (@FraserFixit) reported from Darlington, England

    @SkySportsF1 the workday advert on SkyGo is causing audio sync issues. The advert plays when you put the channel on but the program starts. When the ad finishes the audio from the program starts late. Please remove the ad/fix the app. This is horrible to watch! @skytv @SkySports

  • peteward74 peter ward (@peteward74) reported from Durham, England

    @SkySports Slow night for sports news tonight like as this isn’t sport.

  • ha66ie Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @SkyHelpTeam so annoyed that on signing up for a new contract through you calling me I've been downgraded to basic netflix. That wasn't explained and I refuse to pay for HD to keep what I had. I'm going to cancel entirely in the cooling off period.

  • Rich_golffit Richard McCann (@Rich_golffit) reported from Thornaby-on-Tees, England

    @Alex75576609 @SkySports Again you are using hindsight as an argument. On the field the safety of the players is paramount. Any incident with a suggestion of a head injury, should result in play being stopped. Player culture remains secondary to safety.

  • Rich_golffit Richard McCann (@Rich_golffit) reported from Thornaby-on-Tees, England

    @Alex75576609 @SkySports And if you read the initial tweet.. I asked if the linesman flagged. If he didn’t at the pace that play breaks it’s not unreasonable for the referee to miss any incident.

  • BaldTiredGrumpy Donone (@BaldTiredGrumpy) reported from Stockton-on-Tees, England

    @SkyHelpTeam hi I'm trying to contact the help team. I've got sky q and am trying to activate discovery +. I have an old account which isn't active and think this account is stopping me activating discovery. Can someone contact me please?

  • headcoverlova Paul Frampton (@headcoverlova) reported from Bearpark, England

    @SkyHelpTeam can you give a update on the no broadband issue in Durham DH77AY area. Had no service for 2 days not good as I am working from home.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • XDoris_MX Doris Man (@XDoris_MX) reported

    @SkyHelpTeam Well south ealing seems out of service all in sudden 🥲

  • sabaone Sabina Ahmed (@sabaone) reported from Taunton, England

    @SkyHelpTeam Yes thank you I have done that, but on my Sky app there used to be button to get in touch by chat or on phone it is not there so how do I resolve this issue?

  • SamHart77 Sam Hart (@SamHart77) reported

    @SkyHelpTeam The issue will only be resolved by the mini Q being hardwired but due to the hub not having enough ports, we can’t do it, it can’t get resolved. Plus getting through to support is a nightmare and I’m a keyworker

  • SummersCJ CRAIG S (@SummersCJ) reported

    @SkyHelpTeam yes, it's crap

  • MrSamir786 Samir khan (@MrSamir786) reported

    @SkyHelpTeam I have been told it’s been sorted given a new router also using wifi booster but still the same problem has occurred

  • AllAboutSri Amalan Sri (@AllAboutSri) reported

    @SkyHelpTeam That is still no help. When will the issue be fixed?

  • eiffelbob joyce fullarton (@eiffelbob) reported

    @SkyHelpTeam When I click the link and request a connection testit says I don’t have broadband yet my VIP app shows supply to this address and that a payment was taken off on the 24 January. The broadband has been fabulous. This is so weird. Can you help?

  • thedozza The Dozza (@thedozza) reported

    @SkyUK hi. There seems to be an outage in Hove, BN3. Any updates please? Thank you.

  • Rab61233545 rab1888 (@Rab61233545) reported

    @SkyHelpTeam No i have never claimed a voice remote before

  • jules_pritchard Jules Pritchard (@jules_pritchard) reported

    @SkyHelpTeam I’m trying to have Sky fitted but engineers are not allowed in homes and I had one call a couple of weeks ago and he said I’d need an Ethernet cable fitted but as you’re not allowed in it’s going to a problem tomorrow as they booked to come back again but still can’t come in