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Sky Outage Report in Newton Aycliffe, County Durham, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Newton Aycliffe come from postal codes DL5 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newton Aycliffe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Sky

Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Newton Aycliffe, England

The most recent Sky outage reports came from the following cities: Stockton-on-Tees, Darlington, Durham, Newton Aycliffe, and Bishop Auckland.

CityProblem TypeReport Time
Stockton-on-Tees Phone 9 days ago
Darlington Internet 17 days ago
Durham Phone 19 days ago
Newton Aycliffe Phone 21 days ago
Newton Aycliffe Phone 21 days ago
Stockton-on-Tees Wi-fi 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • EnterpriseMeryl
    Meryl Levington (@EnterpriseMeryl) reported from Durham, England

    @SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?

  • Jono_1987
    Jono (@Jono_1987) reported from Billingham, England

    @SkyHelpTeam It’s awful we pay a top price for fibre. It’s constantly dropping out. I’ve just watch the football on Amazon prime on my Apple TV box and it was like being back in the 2g days buffering all the time or completely cutting out.

  • the_real_ivo
    David Ivo Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @SkySports Should have give him a testimonial for his service to the club

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.

  • WJB2201
    will (@WJB2201) reported from Ingleby Barwick, England

    @SkySports @PatricioPitbull What an awful stoppage but how did that first shot drop him?! It was a glancing blow at best

  • AlisonBLowndes
    Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England

    @SkyHelpTeam That system does nothing when there's an outage. What's the status? DM me please.

  • DarrenReeve7
    Darren Reeve (@DarrenReeve7) reported from Sherburn Hill, England

    Are you having problems with UHD @SkySports ???

  • Monsieur_Ginger
    Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam Nope. I had to hang up.

  • KRissetto
    Kevin Rissetto (@KRissetto) reported from Darlington, England

    @SkySportsPL @SkySports Football dying a slow death week by week.

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports Who the hell do you think you are calling me stupid? What's wrong don't like man United being criticised & called out for the cheats they are.

  • Monsieur_Ginger
    Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam You have once again failed to support or help me! .

  • wal78
    Wallace Mather (@wal78) reported from Sunderland Bridge, England

    @SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.

  • Nobbysafc
    Paul Noble (@Nobbysafc) reported from Sunderland Bridge, England

    @SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?

  • MarkMcAneny
    Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England

    @Nicosrn1 @SkyUK @SkyHelpTeam Add me to this complaint. Ordered gold Pro on the 16th. Before 3pm. Still no news. Shocking customer service !!!

  • Jono_1987
    Jono (@Jono_1987) reported from Billingham, England

    @SkyHelpTeam For the quality of sky broadband I don’t get how they can justify the cost. Brutal service

  • MartTheWolf
    Martin Elwell ⚽️🏎 🧡🖤 (@MartTheWolf) reported from Darlington, England

    This new @SkySports scores app Is so slow and shite. The earlier version was much easier to use much faster

  • GaryAPhilipson
    Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam is there an issue with broadband in the TS21 area?

  • EthanOsafc
    Ethan Oneil (@EthanOsafc) reported from Durham, England

    @SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @Ultim8HEEL @SkySportsPL @SkySports I'm not the one who's cheated though. Most comments on here say it wasn't a penalty so all of us must be stupid then. Man United are cheats face it.

  • Monsieur_Ginger
    Gingerninja (@Monsieur_Ginger) reported from Hunwick, England

    @SkyHelpTeam Nothing more to add? Just as useless as your call centre! Below par service despite collecting 100s each month for years - wonderful.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RickKnights
    Rick Knights (@RickKnights) reported

    @SkyUK my broadband is down, been through your online “fix” not working. Need to talk to someone ASAP but just get automated responses. Help.

  • torreblue
    torreblue (@torreblue) reported

    @CoppellRob @SkySports Who'd be daft enough to turn that down,though ? All that dosh for playing netball ? Lucky ****...

  • gamblingman8
    Kung Flu fighter (@gamblingman8) reported

    @SkySports Worst Mosconi cup ever #HorseShit #BringBackEarlAndArcherAndMorris

  • Theothebald
    Theo Leggett (@Theothebald) reported

    @SkyHelpTeam It was unable to carry them out because the connection was too slow! It’s intermittent at the moment. Sometimes fast, then drops out or goes incredibly slow without warning.

  • deans_catherine
    Catherine Deans (@deans_catherine) reported

    @SkyUK your service is built on self service, use your tv or internet, no people needed - except it’s not and you can’t do everything you need and then when your order doesn’t arrive your phone service is appalling but if to complain you have to write and post a letter..really??

  • Roolach
    Amber (@Roolach) reported

    @SkyHelpTeam Apparently theres been a problem and have to wait 48 hours just to find out what it is. Absolute joke I have to work!.

  • BECCICLEARY87
    REBECCA CLEARY (@BECCICLEARY87) reported

    @SkyHelpTeam 🙈🙈🙈🙈🙈 why didnt I think of that solution....silly me.....😒😒😒 Failing that I assume there is another option to be able to talk to someone?!

  • alswearmac
    Billy Mac (@alswearmac) reported

    @SkyHelpTeam Sorry, me again! New issues: if I try to play Sky recordings, or download Sky progs it says I don’t have any Sky TV channels (inc Atlantic etc), and I need to add them, obviously I do have them & can watch them now. This is not in Faqs, I need to talk to someone again!

  • alswearmac
    Billy Mac (@alswearmac) reported

    @SkyHelpTeam Seriously? I’m on a dm ‘conversation’ line where ‘Heather’ has said one sentence in 40 minutes!!??? I suppose you don’t have any concern for customer care now I have signed a contract.

  • alexmeerkat87
    Alex (@alexmeerkat87) reported

    @SkyHelpTeam how do I get through to speak to someone about broadband? Mine keeps dropping to terribly low speeds (0.3mb)and when I call all that happens is a machine takes my mobile number to send me a help guide... which a, hasn't actually came through yet and b, will be basic.