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Sky

Sky outages and service status in Darlington, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Darlington come from postal codes DL1 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Darlington, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Darlington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Sky

Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Darlington, England

The most recent Sky outage reports came from the following cities: Newton Aycliffe, Stockton-on-Tees, Darlington, and Bishop Auckland.

CityProblem TypeReport Time
Newton Aycliffe Internet 5 days ago
Stockton-on-Tees Phone 15 days ago
Darlington Internet 23 days ago
Newton Aycliffe Phone 27 days ago
Newton Aycliffe Phone 27 days ago
Stockton-on-Tees Wi-fi 28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Darlington, England

Latest outage, problems and issue reports in Darlington and nearby locations:

  • ha66ie
    Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @SkyHelpTeam I'm trying to get discovery plus on the offer but no matter what I do I cannot get past this stupid screen. Details are correct. Total joke.

  • deano_croft
    dean croft (@deano_croft) reported from Ingleby Barwick, England

    Hi @SkyHelpTeam - I get an error message ‘please insert your viewing card with the chip facing up’ on Sky Q box. The card is in and I have taken it out and put it back in, and turned it off and on at the plug as advised - please help, TIA

  • AnthonyPutson
    Anthony N.Putson (@AnthonyPutson) reported from Stainton and Thornton, England

    @SkySports can you fix the no vid issue on the app please. No live channels available.

  • deano_croft
    dean croft (@deano_croft) reported from Ingleby Barwick, England

    Hi @SkyHelpTeam I get an error message ‘please insert your viewing card with the chip facing up’. The card is in and I have taken it out and put it back in and turned it off and on at the plug as advised - please help

  • lister2k11
    Bradley (@lister2k11) reported from Darlington, England

    Account getting locked due to copyright .. **** off @SkySports

  • TeessideAndy
    happy smoggy (@TeessideAndy) reported from Stockton-on-Tees, England

    All these bad language apologies on @SkySports are really pissing me right off. We’re watching a football match ferchrissake there’s gonna be bad language it ain’t a Christian reading group. If people don’t like it they can easily not watch. Get on with commentating #boro

  • MW24577
    Martin (@MW24577) reported from Darlington, England

    @pete_88_cfc @SkySports Mount was poor mate. If Sterling wasn’t near the 11 England wouldnt have won a game yet.😳 Sterling a 6 is spot on.

  • Loulameg
    Louise Donaldson (@Loulameg) reported from Stainton and Thornton, England

    Remember when @SkySports transfer deadline day was exciting and you loved seeing all the yelllow on the day. Now it seems the yellow appears & the clock on the screen counts down with 15 days still to go. Talk about overkill. Wtf is that all about

  • mikecharlston
    Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @SkyHelpTeam We’ve had a call today claiming to be needing to check our broadband for issues we’ve had and they had permission from sky head office. The callers English was very poor & the background was noisy. Does this sound like something which is real or a scam?

  • MW24577
    Martin (@MW24577) reported from Darlington, England

    @TruthfulUtdFan @SkySports Nah Foden far worse been poor in both games tbf. Disappointing.

  • Rich_golffit
    Richard McCann (@Rich_golffit) reported from Thornaby-on-Tees, England

    @Alex75576609 @SkySports And if you read the initial tweet.. I asked if the linesman flagged. If he didn’t at the pace that play breaks it’s not unreasonable for the referee to miss any incident.

  • Rich_golffit
    Richard McCann (@Rich_golffit) reported from Thornaby-on-Tees, England

    @Alex75576609 @SkySports Again you are using hindsight as an argument. On the field the safety of the players is paramount. Any incident with a suggestion of a head injury, should result in play being stopped. Player culture remains secondary to safety.

  • mikecharlston
    Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @SkyHelpTeam That it would still be affected by the trees. Currently the line of sight in its current location hits the very centre / bulk of the tree. The location I suggested I think at worst would clip some lower branches. I think if mounted low enough it would not hit the tree at all.

  • the_real_ivo
    David Ivo Iveson (@the_real_ivo) reported from Darlington, England

    @SkyHelpTeam I’ve had an email regarding removing contractual linkage, does this mean I can cancel Sky at any time?

  • ha66ie
    Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @SkyHelpTeam Hi Louise. I asked if complaints were a uk based call centre as sometimes language barriers result in misunderstanding me. I've submitted an online complaint which I really didn't want to do but I keep getting promised things which don't happen.

  • mikecharlston
    Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @SkyHelpTeam Thanks. I thought as much & did hang up as I had a meeting to log onto anyway. Is there any way to block such calls?

  • CJXXXXW
    Chris (@CJXXXXW) reported from Darlington, England

    Wow @SkyHelpTeam a £5 increase from my next bill that’s harsh maybe time to cancel when out of contract!

  • ha66ie
    Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @SkyHelpTeam so annoyed that on signing up for a new contract through you calling me I've been downgraded to basic netflix. That wasn't explained and I refuse to pay for HD to keep what I had. I'm going to cancel entirely in the cooling off period.

  • WJB2201
    will (@WJB2201) reported from Ingleby Barwick, England

    @SkySports She wanted the league cancelling last season cos you thought you’d go down. Silly cow

  • NLyonette
    nick lyonette (@NLyonette) reported from Darlington, England

    @SkyHelpTeam could I have some help please

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • stevefguitar
    Steve Fletcher Guitarist (@stevefguitar) reported

    @SkyHelpTeam NO INTERNET IN UK S36. Heading into our 3rd day and will very soon be affect work. The whole street is down so I don't believe it to be a Sky issue. Can you log a fault with @OpenreachHelp

  • Kev_Fahey
    KevFahey (@Kev_Fahey) reported

    Morning! Woke up to find the internet is down again, my @VOXI_UK 4G is more reliable than @bt_uk and I live in the countryside surrounded by farms and woods @SkyUK what deals you got for Sky tv customers? I’m done with BT at this point

  • Wallibob96
    Wallis (@Wallibob96) reported

    @SkyUK gonnae fix ma WiFi I’m trying to watch money in the bank

  • shellryall
    Michelle Ryall (@shellryall) reported

    @SkyHelpTeam Day 4 of no internet and still unable to get help? Atrocious service! Partner unable to work from home today - please advise when this will be fixed or let us know how we can actually get some help

  • MrsFBoo
    Fran Puddick (@MrsFBoo) reported

    @SkyHelpTeam So, I pay for a service that doesn’t work and isn’t being provided at all; but to get you to actually provide it, I have to pay?

  • Sahara1976Sarah
    Sarah Monk (@Sahara1976Sarah) reported

    @SkyHelpTeam That's awful service

  • shellryall
    Michelle Ryall (@shellryall) reported

    @SkyHelpTeam As I have said several times, all your systems told us there was a known fault but after 4 days you guys weren’t aware. Now suddenly planned maintenance! Something dodgy going on. No services all weekend and zero support.

  • meggeorge_
    Megan George✨ (@meggeorge_) reported

    @SkyHelpTeam on the phone to sky as my tv hasn’t been working and they hang up on me now I can’t get back through?! Please help

  • ian_mc23
    ian mc namara (@ian_mc23) reported

    @SkySports please please remove the whoopies adverts from all your video content on the app. My god I’m going to have nightmares. Should be an option to sign in as a sky paying customer ( €2350 a year ) to have advert free videos… 🙌

  • MrsFBoo
    Fran Puddick (@MrsFBoo) reported

    @SkyHelpTeam Absolutely ridiculous. £65 for an engineer to fix it, what’s the daily service credit allowance? 20p?!