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Sky outages and service status in Richmond, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 25: Problems at Sky

Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • CJXXXXW
    Chris (@CJXXXXW) reported from Darlington, England

    Wow @SkyHelpTeam a £5 increase from my next bill that’s harsh maybe time to cancel when out of contract!

  • nickbriggs72
    nick briggs🏆💙💛 (@nickbriggs72) reported from Startforth, England

    @CarlCharnley @SkySportsPL @SkySports Why? He was headbutted if you agree Pepe headbutted the incident stops there, why should Alioski get a card for being headbutted? If he hadn’t Pepe might have got away with it which is more wrong

  • NatleyMCRmy
    Natalie (@NatleyMCRmy) reported from Richmond, England

    @SkyHelpTeam why do you offer boxsets with sky signature but fail to tell people that 90% of the boxsets are in HD which I don't have!

  • Yate5y
    Yatesy (@Yate5y) reported from Darlington, England

    @SkyUK trying to see how much sky sports hd is and broadband and can't see to see a price on your website. New customer. What's the ££

  • MarkH_78
    Mark Hutchinson (@MarkH_78) reported from Darlington, England

    @SkyHelpTeam Hi, thanks for the reply. I have checked everything and it seems it may be a router issue so there’s hopefully a new one on the way now

  • KRissetto
    Kevin Rissetto (@KRissetto) reported from Darlington, England

    @SkySportsPL @SkySports Football dying a slow death week by week.

  • NatleyMCRmy
    Natalie (@NatleyMCRmy) reported from Richmond, England

    @SkyHelpTeam broadband going really slow DL10 area. Can't use services on skyQ because of this!

  • MW24577
    Martin (@MW24577) reported from Darlington, England

    @TruthfulUtdFan @SkySports Nah Foden far worse been poor in both games tbf. Disappointing.

  • digitalSteveJ
    Steve Jackson (@digitalSteveJ) reported from Scorton, England

    @SkyHelpTeam we are having huge broadband problems with the internet dropping out more and more frequently over the last 4 days. Please advise.

  • jmdivine79
    Jake M-D (@jmdivine79) reported from Darlington, England

    @SkyHelpTeam is there a problem in Darlington, I can’t seem to connect to anything DL3 0TP

  • oliverpostgate
    Chris Lyons (@oliverpostgate) reported from Darlington, England

    For the love of God @skysports, please turn the sound down of that bloody band #whataracket #dontstandbyme #ENGvSA

  • KRissetto
    Kevin Rissetto (@KRissetto) reported from Darlington, England

    @SkyHelpTeam Engineer came round our house said we could have Ultimate on Demand for for free. Started being charged for it. Gone to cancel it (‘it’s easy just go on the mysky app’) to find out I’ve got to ring up and there’s a 45minute wait. Shocking.

  • Mowgli__
    Hayley (@Mowgli__) reported from Darlington, England

    @Christo18456036 @SkyHelpTeam Same!! Is there an issue in Darlington? Your website says no. Darlington Sky customers think yes!

  • jayhorner
    Doctor Funkenstein - Commissions Open (@jayhorner) reported from Darlington, England

    @SkyHelpTeam I can’t seem to get through to any of your customer service numbers. We’re trying to find the status of our broadband switchover

  • MartTheWolf
    Martin Elwell ⚽️🏎 🧡🖤 (@MartTheWolf) reported from Darlington, England

    This new @SkySports scores app Is so slow and shite. The earlier version was much easier to use much faster

  • leslangley
    les langley (@leslangley) reported from Low Coniscliffe, England

    Shock. !!! My tv has lost signal AGAIN @SkyHelpTeam #WiFi

  • funksoulHulk
    Chris Noble (@funksoulHulk) reported from Darlington, England

    Nothing like good customer service. And this is nothing like it.. no Internet for over 2 hours. Been on phone 3x for 35 mins each no answer. No reply by twitter team. FB team shut till 830 @SkyUK @SkyHelpTeam

  • phil_smith197
    Phil Smith 🇬🇧🇺🇸🇨🇦🇮🇱 (@phil_smith197) reported from Richmond, England

    Barely worth watching #LeedsvsBrentford on the #redbutton the picture is that bad it actually hurts my eyes!!!come on @SkySports you can do better!!

  • Mowgli__
    Hayley (@Mowgli__) reported from Darlington, England

    @SkyHelpTeam @Christo18456036 first one says no known issues in the area, hub goes amber warning sign, third one doesn’t even get a result it just Whirrs around for fun. Everyone else at work with Sky in Darlington keeps dipping off too

  • FraserFixit
    Dave Fraser (@FraserFixit) reported from Darlington, England

    @SkySportsF1 the workday advert on SkyGo is causing audio sync issues. The advert plays when you put the channel on but the program starts. When the ad finishes the audio from the program starts late. Please remove the ad/fix the app. This is horrible to watch! @skytv @SkySports

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Kasy_Wasy
    Kacper (@Kasy_Wasy) reported

    the new skysports cricket scorecard looks really bad compared to the old one no reason to have changed it

  • switchfactor
    TattooedGooner (@switchfactor) reported

    **** #SkySports for flipping between every ground except the one where they should be focusing on: The League Champions! Wankers.

  • mrjossi_b
    Jossi (@mrjossi_b) reported

    I'll never understand why @SkyUK and other UK companies persist with "employing" / outsourcing people in their customer service departments who can barely speak or understand English. #KeepItBritish

  • TarekAb21675648
    (ثورة كوبا ملهمه للثوره المصريهTarek Abbas Mohamed (@TarekAb21675648) reported

    @SkySports @JWsports1 Congratulations Barcelona women but the big result of the final match and the poor performance of the Lyon means that it was weak women's league and this weakness repeated on the previous leagues too.There is something wrong in the women's leagues organisation.

  • iamonabeach
    -on a beach- (@iamonabeach) reported

    @SkySports @NOWTV your stuttering live streaming service on my 900MB home broadband continues to be appalling.

  • mattblake94
    Matt Blake (@mattblake94) reported

    @SomeAnyNextGuy @SkySports Where did I mention Barcelona in my initial tweet? I didn't say anything about small club internationally. I said small club. Why would I talk about Spain if we're in England. I didn't change ****. Prem clubs don't do parades just for winning one league. Small clubs do.

  • TSDLiveries
    TS Livery Design (@TSDLiveries) reported

    @SkySports Whats with the new title music? Its terrible! Its cheesy! Its not F1... Especially with the lyrics "twist my wrist" you do realise this isn't @motogp right?

  • GOATEDKAYKENNY
    KAY_EBI🐐⚖️ (@GOATEDKAYKENNY) reported

    @bagofdreamzz I pray so too. And I hope Alonso can do that for him. Man is too young to just fade off like that. And that stupid Skysports should stay away from him. His family and reps should shield him from the rotten bias British sports media.

  • dennise68605807
    cassieMufc (@dennise68605807) reported

    @kakalizlau01 @SkySports You entitled to your opinion. The problem is it doesn’t matter he already won it . Sorry darling

  • Metal7735
    Agom Chibuzor (@Metal7735) reported

    @SkySports Damn 4-0 in a final