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Sky

Sky outages and service status in Richmond, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • NatleyMCRmy
    Natalie (@NatleyMCRmy) reported from Richmond, England

    @SkyHelpTeam broadband going really slow DL10 area. Can't use services on skyQ because of this!

  • KRissetto
    Kevin Rissetto (@KRissetto) reported from Darlington, England

    @SkyHelpTeam Engineer came round our house said we could have Ultimate on Demand for for free. Started being charged for it. Gone to cancel it (‘it’s easy just go on the mysky app’) to find out I’ve got to ring up and there’s a 45minute wait. Shocking.

  • leslangley
    les langley (@leslangley) reported from Low Coniscliffe, England

    Shock. !!! My tv has lost signal AGAIN @SkyHelpTeam #WiFi

  • oliverpostgate
    Chris Lyons (@oliverpostgate) reported from Darlington, England

    For the love of God @skysports, please turn the sound down of that bloody band #whataracket #dontstandbyme #ENGvSA

  • NatleyMCRmy
    Natalie (@NatleyMCRmy) reported from Richmond, England

    @SkyHelpTeam why do you offer boxsets with sky signature but fail to tell people that 90% of the boxsets are in HD which I don't have!

  • funksoulHulk
    Chris Noble (@funksoulHulk) reported from Darlington, England

    Nothing like good customer service. And this is nothing like it.. no Internet for over 2 hours. Been on phone 3x for 35 mins each no answer. No reply by twitter team. FB team shut till 830 @SkyUK @SkyHelpTeam

  • nickbriggs72
    nick briggs🏆💙💛 (@nickbriggs72) reported from Startforth, England

    @BiggieGriffiths @SkySports I hope your fishing, otherwise you are a complete idiot in that view as the game would have changed completely

  • AlisonBLowndes
    Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England

    Hey @SkyHelpTeam @SkyUK internet connection down. How long??

  • Natalie_MCRmy
    Natalie (@Natalie_MCRmy) reported from Richmond, England

    @mandy_moooouk @SkyHelpTeam Down for me

  • jayhorner
    Doctor Funkenstein - Commissions Open (@jayhorner) reported from Darlington, England

    @SkyHelpTeam I can’t seem to get through to any of your customer service numbers. We’re trying to find the status of our broadband switchover

  • KRissetto
    Kevin Rissetto (@KRissetto) reported from Darlington, England

    @SkySportsPL @SkySports Football dying a slow death week by week.

  • Mowgli__
    Hayley (@Mowgli__) reported from Darlington, England

    @SkyHelpTeam @Christo18456036 first one says no known issues in the area, hub goes amber warning sign, third one doesn’t even get a result it just Whirrs around for fun. Everyone else at work with Sky in Darlington keeps dipping off too

  • NLyonette
    nick lyonette (@NLyonette) reported from Darlington, England

    @SkyHelpTeam could I have some help please

  • FraserFixit
    Dave Fraser (@FraserFixit) reported from Darlington, England

    @SkySportsF1 the workday advert on SkyGo is causing audio sync issues. The advert plays when you put the channel on but the program starts. When the ad finishes the audio from the program starts late. Please remove the ad/fix the app. This is horrible to watch! @skytv @SkySports

  • nickbriggs72
    nick briggs🏆💙💛 (@nickbriggs72) reported from Startforth, England

    @CarlCharnley @SkySportsPL @SkySports Why? He was headbutted if you agree Pepe headbutted the incident stops there, why should Alioski get a card for being headbutted? If he hadn’t Pepe might have got away with it which is more wrong

  • jmdivine79
    Jake M-D (@jmdivine79) reported from Darlington, England

    @SkyHelpTeam is there a problem in Darlington, I can’t seem to connect to anything DL3 0TP

  • digitalSteveJ
    Steve Jackson (@digitalSteveJ) reported from Scorton, England

    @SkyHelpTeam we are having huge broadband problems with the internet dropping out more and more frequently over the last 4 days. Please advise.

  • lister2k11
    Bradley (@lister2k11) reported from Darlington, England

    Account getting locked due to copyright .. **** off @SkySports

  • rich_sutt
    Richard Sutton (@rich_sutt) reported from Darlington, England

    @SkyHelpTeam Hi guys we were just looking at our sky account and noticed we have had an increase of £36 pound a month since June. Surely this can't be fair especially to a long standing customer. The words **** Turpin springs to mind.

  • Kineets
    Kineta Kelsall (@Kineets) reported from Darlington, England

    @SkyHelpTeam hi, I need to cancel my internet as my tenant is moving out end of Oct and I’m selling my property. How do I do this, please?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jahockney
    Julie (@jahockney) reported

    @SkyUK are you actually on here or just ignoring us to avoid discussing a problem

  • IanKelly1987
    Ian kelly (@IanKelly1987) reported

    @cxdi55 @skytv @SkyHelpTeam Just cancel it

  • Segundelejnr
    Segun Delzakes (@Segundelejnr) reported

    @eurofootcom @SkySports Our attack is weak as ****

  • RossGibbs78
    RG2652 🏒⚡⚡⚡⚽ (@RossGibbs78) reported

    @SkyHelpTeam @EE There's a problem with sky you can't call or receive a call from anyone on sky .other networks seem ok . Hopefully sky can fix it. Hopefully telling everyone on the website about it.

  • HeavensAbove7
    нєανєηѕ αвσνє (@HeavensAbove7) reported

    @SkyHelpTeam Poor service should get the exposure it deserves and Sky mobile have not fixed a dead connection after over 3 weeks. Two "chats" at over an hour each with zero resolution.

  • tumelo_theboy03
    tumelo_theboy ひ (@tumelo_theboy03) reported

    @BarcaUniversal @SkySports sky sports never said that just say you're broke and keep it moving

  • TheFootballDad4
    TheFootballDad7 (@TheFootballDad4) reported

    @cxdi55 @skytv @SkyHelpTeam Same with all companies, no support or discount for loyal customers.

  • tcob1245
    nope (@tcob1245) reported

    @Skyukhelphub @SkyUK And now the engineer is delayed. Awful company. Will see what the others are offering. Had enough.

  • ma_kafuii
    𝕄𝔸_𝕂𝔸𝔽𝕌𝕀 (@ma_kafuii) reported

    @BarcaUniversal @SkySports This mf is not worth risking for he’s a stupid guy deco leave him alone!😡😡

  • FireSlugs
    FireSlugs (@FireSlugs) reported

    @cxdi55 @skytv @SkyHelpTeam Man it's 2026, use the damn internet and find your way out of paying a load. Its not hard