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Sky outages and service status in Richmond, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 17: Problems at Sky

Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • KRissetto
    Kevin Rissetto (@KRissetto) reported from Darlington, England

    @SkyHelpTeam Engineer came round our house said we could have Ultimate on Demand for for free. Started being charged for it. Gone to cancel it (‘it’s easy just go on the mysky app’) to find out I’ve got to ring up and there’s a 45minute wait. Shocking.

  • MW24577
    Martin (@MW24577) reported from Darlington, England

    @TruthfulUtdFan @SkySports Nah Foden far worse been poor in both games tbf. Disappointing.

  • NLyonette
    nick lyonette (@NLyonette) reported from Darlington, England

    @SkyHelpTeam could I have some help please

  • funksoulHulk
    Chris Noble (@funksoulHulk) reported from Darlington, England

    Nothing like good customer service. And this is nothing like it.. no Internet for over 2 hours. Been on phone 3x for 35 mins each no answer. No reply by twitter team. FB team shut till 830 @SkyUK @SkyHelpTeam

  • AlisonBLowndes
    Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England

    @SkyHelpTeam That system does nothing when there's an outage. What's the status? DM me please.

  • Mowgli__
    Hayley (@Mowgli__) reported from Darlington, England

    @SkyHelpTeam @Christo18456036 first one says no known issues in the area, hub goes amber warning sign, third one doesn’t even get a result it just Whirrs around for fun. Everyone else at work with Sky in Darlington keeps dipping off too

  • NatleyMCRmy
    Natalie (@NatleyMCRmy) reported from Richmond, England

    @SkyHelpTeam broadband going really slow DL10 area. Can't use services on skyQ because of this!

  • nickbriggs72
    nick briggs🏆💙💛 (@nickbriggs72) reported from Startforth, England

    @CarlCharnley @SkySportsPL @SkySports Why? He was headbutted if you agree Pepe headbutted the incident stops there, why should Alioski get a card for being headbutted? If he hadn’t Pepe might have got away with it which is more wrong

  • Natalie_MCRmy
    Natalie (@Natalie_MCRmy) reported from Richmond, England

    @mandy_moooouk @SkyHelpTeam Down for me

  • NatleyMCRmy
    Natalie (@NatleyMCRmy) reported from Richmond, England

    @SkyHelpTeam why do you offer boxsets with sky signature but fail to tell people that 90% of the boxsets are in HD which I don't have!

  • Yate5y
    Yatesy (@Yate5y) reported from Darlington, England

    @SkyUK trying to see how much sky sports hd is and broadband and can't see to see a price on your website. New customer. What's the ££

  • AlisonBLowndes
    Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England

    Hey @SkyHelpTeam @SkyUK internet connection down. How long??

  • KRissetto
    Kevin Rissetto (@KRissetto) reported from Darlington, England

    Am I spending my Friday night watching a re run of @LFC vs @NUFC on @SkySports. Too damn right I am. Standard is shocking😂

  • rich_sutt
    Richard Sutton (@rich_sutt) reported from Darlington, England

    @SkyHelpTeam Hi guys we were just looking at our sky account and noticed we have had an increase of £36 pound a month since June. Surely this can't be fair especially to a long standing customer. The words **** Turpin springs to mind.

  • MarkH_78
    Mark Hutchinson (@MarkH_78) reported from Darlington, England

    @SkyHelpTeam Hi, thanks for the reply. I have checked everything and it seems it may be a router issue so there’s hopefully a new one on the way now

  • leslangley
    les langley (@leslangley) reported from Low Coniscliffe, England

    Shock. !!! My tv has lost signal AGAIN @SkyHelpTeam #WiFi

  • MW24577
    Martin (@MW24577) reported from Darlington, England

    @pete_88_cfc @SkySports Mount was poor mate. If Sterling wasn’t near the 11 England wouldnt have won a game yet.😳 Sterling a 6 is spot on.

  • jayhorner
    Doctor Funkenstein - Commissions Open (@jayhorner) reported from Darlington, England

    @SkyHelpTeam I can’t seem to get through to any of your customer service numbers. We’re trying to find the status of our broadband switchover

  • FraserFixit
    Dave Fraser (@FraserFixit) reported from Darlington, England

    @SkySportsF1 the workday advert on SkyGo is causing audio sync issues. The advert plays when you put the channel on but the program starts. When the ad finishes the audio from the program starts late. Please remove the ad/fix the app. This is horrible to watch! @skytv @SkySports

  • the_real_ivo
    David Ivo Iveson (@the_real_ivo) reported from Darlington, England

    @SkyHelpTeam I’ve had an email regarding removing contractual linkage, does this mean I can cancel Sky at any time?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • old_doozer
    Andy Conroy (@old_doozer) reported

    @cxdi55 @skytv @SkyHelpTeam I recently switched to Sky from NOW (owned by Sky) who had offered me a similar choice for their "Powered by Sky" service. Not only did I get it direct from Sky for £27, I also picked up a £105 new customer gift card.

  • Happyowl365
    Dazzlar (@Happyowl365) reported

    @virginmedia are we going to be compensated for the skysports+ not working? I’ve paid for skysports to watch EFL games and it’s still not fixed not good service at all 😡😡😡

  • JarheadSteve
    STEVE WILLIAMS (@JarheadSteve) reported

    @Wakey1234 @SkyHelpTeam Have exactly same problem!

  • bedworthbcfc
    BedworthBlueNose (@bedworthbcfc) reported

    @AGrueller @SkySports Bloke is awful

  • _Mikedefc
    Michael (@_Mikedefc) reported

    @cxdi55 @skytv @SkyHelpTeam Cancel then rejoin

  • FouldsAilsa
    The Bonnie Quine (@FouldsAilsa) reported

    @cxdi55 @skytv @SkyHelpTeam I’ve recently left for similar reason, my package going up £3.00 to £23 after I left had a letter saying I could go back & the same package would be £28 & I’d been a customer for 25+ years

  • Paul_J_Hough
    Paul Hough (@Paul_J_Hough) reported

    @cxdi55 @skytv @SkyHelpTeam I ditched them years ago. Poor customer service. You need to look elsewhere

  • SirHammerLot25
    Richard Hammer (@SirHammerLot25) reported

    How **** has @SkySportsNews become now discussing players hair styles.. THE WORST Soorts news in Britain it’s **** @SkySports zero decent content

  • duffy3663
    alan duffy (@duffy3663) reported

    @boothy91 @SkyUK @AmazonUK Here in lies the issue from progressive governments who’ve made it impossible to employ staff, so companies outsource to countries for a fraction of the costs in the uk & none of the hassle, it’s absurd we find ourselves in this situation and it costs us so more than raised

  • deeside85
    Craig jolley (@deeside85) reported

    @TheClubLiveTw @SkySports Its wide open this year i cant see utd winning it though not with Carrick never gonna happen