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Sky outages and service status in Richmond, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 18: Problems at Sky

Sky is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • phil_smith197
    Phil Smith 🇬🇧🇺🇸🇨🇦🇮🇱 (@phil_smith197) reported from Richmond, England

    Barely worth watching #LeedsvsBrentford on the #redbutton the picture is that bad it actually hurts my eyes!!!come on @SkySports you can do better!!

  • NatleyMCRmy
    Natalie (@NatleyMCRmy) reported from Richmond, England

    @SkyHelpTeam broadband going really slow DL10 area. Can't use services on skyQ because of this!

  • KRissetto
    Kevin Rissetto (@KRissetto) reported from Darlington, England

    Am I spending my Friday night watching a re run of @LFC vs @NUFC on @SkySports. Too damn right I am. Standard is shocking😂

  • Kineets
    Kineta Kelsall (@Kineets) reported from Darlington, England

    @SkyHelpTeam hi, I need to cancel my internet as my tenant is moving out end of Oct and I’m selling my property. How do I do this, please?

  • MW24577
    Martin (@MW24577) reported from Darlington, England

    @pete_88_cfc @SkySports Mount was poor mate. If Sterling wasn’t near the 11 England wouldnt have won a game yet.😳 Sterling a 6 is spot on.

  • jmdivine79
    Jake M-D (@jmdivine79) reported from Darlington, England

    @SkyHelpTeam is there a problem in Darlington, I can’t seem to connect to anything DL3 0TP

  • FraserFixit
    Dave Fraser (@FraserFixit) reported from Darlington, England

    @SkySportsF1 the workday advert on SkyGo is causing audio sync issues. The advert plays when you put the channel on but the program starts. When the ad finishes the audio from the program starts late. Please remove the ad/fix the app. This is horrible to watch! @skytv @SkySports

  • rich_sutt
    Richard Sutton (@rich_sutt) reported from Darlington, England

    @SkyHelpTeam Hi guys we were just looking at our sky account and noticed we have had an increase of £36 pound a month since June. Surely this can't be fair especially to a long standing customer. The words **** Turpin springs to mind.

  • AlisonBLowndes
    Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England

    @SkyHelpTeam That system does nothing when there's an outage. What's the status? DM me please.

  • Mowgli__
    Hayley (@Mowgli__) reported from Darlington, England

    @Christo18456036 @SkyHelpTeam Same!! Is there an issue in Darlington? Your website says no. Darlington Sky customers think yes!

  • nickbriggs72
    nick briggs🏆💙💛 (@nickbriggs72) reported from Startforth, England

    @CarlCharnley @SkySportsPL @SkySports Why? He was headbutted if you agree Pepe headbutted the incident stops there, why should Alioski get a card for being headbutted? If he hadn’t Pepe might have got away with it which is more wrong

  • KRissetto
    Kevin Rissetto (@KRissetto) reported from Darlington, England

    @SkyHelpTeam Engineer came round our house said we could have Ultimate on Demand for for free. Started being charged for it. Gone to cancel it (‘it’s easy just go on the mysky app’) to find out I’ve got to ring up and there’s a 45minute wait. Shocking.

  • Natalie_MCRmy
    Natalie (@Natalie_MCRmy) reported from Richmond, England

    @mandy_moooouk @SkyHelpTeam Down for me

  • digitalSteveJ
    Steve Jackson (@digitalSteveJ) reported from Scorton, England

    @SkyHelpTeam we are having huge broadband problems with the internet dropping out more and more frequently over the last 4 days. Please advise.

  • jayhorner
    Doctor Funkenstein - Commissions Open (@jayhorner) reported from Darlington, England

    @SkyHelpTeam I can’t seem to get through to any of your customer service numbers. We’re trying to find the status of our broadband switchover

  • CJXXXXW
    Chris (@CJXXXXW) reported from Darlington, England

    Wow @SkyHelpTeam a £5 increase from my next bill that’s harsh maybe time to cancel when out of contract!

  • NatleyMCRmy
    Natalie (@NatleyMCRmy) reported from Richmond, England

    @SkyHelpTeam why do you offer boxsets with sky signature but fail to tell people that 90% of the boxsets are in HD which I don't have!

  • NLyonette
    nick lyonette (@NLyonette) reported from Darlington, England

    @SkyHelpTeam could I have some help please

  • lister2k11
    Bradley (@lister2k11) reported from Darlington, England

    Account getting locked due to copyright .. **** off @SkySports

  • AlisonBLowndes
    Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England

    Hey @SkyHelpTeam @SkyUK internet connection down. How long??

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jckqpr
    jackqpr (@jckqpr) reported

    Sky Sports + stream not working for QPR vs Portsmouth #skysports

  • RustyRover852
    RustyRover852 (@RustyRover852) reported

    @cxdi55 @skytv @SkyHelpTeam Call them and ask " If I cancel my contract with you, how much time must pass before you consider me a new customer for re-joining?".

  • ricksaints76
    Rick (@ricksaints76) reported

    @cxdi55 @skytv @SkyHelpTeam It’s the same with all the companies Don’t give a **** about loyal customers Tell them to stick it and watch them tell you they can reduce it for you

  • UTDcrew
    UTDcrew (@UTDcrew) reported

    @theMadridZone @SkySports @manutd do something you stupid f**ks

  • LoEl81
    LolaElise (@LoEl81) reported

    Trying to watch the Cincinnati Open on @SkySports Problem is, you can’t see the ball half the time because of the colour of the courts.

  • jimswanstonlive
    Jimmy Swanston (@jimswanstonlive) reported

    @EllisMartin @SkySports @virginmedia Funny enough it was working when I watched the EFL cup when Watford played so something wrong somewhere it annoyed me as I couldn't watch the Huddersfield game first game of the season it sucks

  • 5hadowtv
    5hadow_TV (@5hadowtv) reported

    @cxdi55 @skytv @SkyHelpTeam Switched to EE never looked back

  • JarheadSteve
    STEVE WILLIAMS (@JarheadSteve) reported

    @Wakey1234 @SkyHelpTeam Have exactly same problem!

  • COYSpurs2023
    Lee (@COYSpurs2023) reported

    @SkyHelpTeam I’ve just escalated an ongoing formal complaint after nearly 2 weeks without reliable broadband, 2 failed engineer appointments & no promised follow-up from your Complaints Team. I submitted a formal complaint today & requested a response in writing. Please escalate

  • MentalTheme
    Stef (@MentalTheme) reported

    @cxdi55 @skytv @SkyHelpTeam Step 1: Cancel it. Step 2: Hook a PC up to your TV & never pay to watch anything ever again.