Sky outages and service status in Richmond, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Kevin Rissetto (@KRissetto) reported from Darlington, England@SkyHelpTeam Engineer came round our house said we could have Ultimate on Demand for for free. Started being charged for it. Gone to cancel it (‘it’s easy just go on the mysky app’) to find out I’ve got to ring up and there’s a 45minute wait. Shocking.
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Yatesy (@Yate5y) reported from Darlington, England@SkyUK trying to see how much sky sports hd is and broadband and can't see to see a price on your website. New customer. What's the ££
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Doctor Funkenstein - Commissions Open (@jayhorner) reported from Darlington, England@SkyHelpTeam I can’t seem to get through to any of your customer service numbers. We’re trying to find the status of our broadband switchover
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Kevin Rissetto (@KRissetto) reported from Darlington, England@SkySportsPL @SkySports Football dying a slow death week by week.
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les langley (@leslangley) reported from Low Coniscliffe, EnglandShock. !!! My tv has lost signal AGAIN @SkyHelpTeam #WiFi
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Chris (@CJXXXXW) reported from Darlington, EnglandWow @SkyHelpTeam a £5 increase from my next bill that’s harsh maybe time to cancel when out of contract!
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nick briggs🏆💙💛 (@nickbriggs72) reported from Startforth, England@BiggieGriffiths @SkySports I hope your fishing, otherwise you are a complete idiot in that view as the game would have changed completely
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Hayley (@Mowgli__) reported from Darlington, England@Christo18456036 @SkyHelpTeam Same!! Is there an issue in Darlington? Your website says no. Darlington Sky customers think yes!
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Richard Sutton (@rich_sutt) reported from Darlington, England@SkyHelpTeam Hi guys we were just looking at our sky account and noticed we have had an increase of £36 pound a month since June. Surely this can't be fair especially to a long standing customer. The words **** Turpin springs to mind.
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Bradley (@lister2k11) reported from Darlington, EnglandAccount getting locked due to copyright .. **** off @SkySports
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Mark Hutchinson (@MarkH_78) reported from Darlington, England@SkyHelpTeam Hi, thanks for the reply. I have checked everything and it seems it may be a router issue so there’s hopefully a new one on the way now
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Martin Elwell ⚽️🏎 🧡🖤 (@MartTheWolf) reported from Darlington, EnglandThis new @SkySports scores app Is so slow and shite. The earlier version was much easier to use much faster
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Dave Fraser (@FraserFixit) reported from Darlington, England@SkySportsF1 the workday advert on SkyGo is causing audio sync issues. The advert plays when you put the channel on but the program starts. When the ad finishes the audio from the program starts late. Please remove the ad/fix the app. This is horrible to watch! @skytv @SkySports
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Kineta Kelsall (@Kineets) reported from Darlington, England@SkyHelpTeam hi, I need to cancel my internet as my tenant is moving out end of Oct and I’m selling my property. How do I do this, please?
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Jake M-D (@jmdivine79) reported from Darlington, England@SkyHelpTeam is there a problem in Darlington, I can’t seem to connect to anything DL3 0TP
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Kevin Rissetto (@KRissetto) reported from Darlington, EnglandAm I spending my Friday night watching a re run of @LFC vs @NUFC on @SkySports. Too damn right I am. Standard is shocking😂
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Hayley (@Mowgli__) reported from Darlington, England@SkyHelpTeam @Christo18456036 first one says no known issues in the area, hub goes amber warning sign, third one doesn’t even get a result it just Whirrs around for fun. Everyone else at work with Sky in Darlington keeps dipping off too
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Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, EnglandHey @SkyHelpTeam @SkyUK internet connection down. How long??
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Chris Lyons (@oliverpostgate) reported from Darlington, EnglandFor the love of God @skysports, please turn the sound down of that bloody band #whataracket #dontstandbyme #ENGvSA
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Maxmus and Lexter (@maxmusandlexter) reported@SkyHelpTeam I too would like to report phone landline down and app not working
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Andrew tuck (@Andrewtuck10) reported@SkyHelpTeam - what’s going on with sky gear - mini box took all day to reconnect - voice prompt not working - thank god we don’t have your broad band with you - when you charge the prices you charge - kit needs to be bulletproof
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macduffy74 (@macduffy74) reported@cxdi55 @skytv @SkyHelpTeam Still having issues with broadband through Sky. Keep giving me a new router and same issue and problem with service and coverage. Apparently a VIP customer but new customers get better cost and service. Awful.
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sbreame (@sbreame) reported@cxdi55 @skytv @SkyHelpTeam I switched to new provider as moving house - When I went to cancel with Sky they offered to drop my bill from £46 a month to £31. They will offer you a better deal when you say you want to leave.
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James Nimmy King (@JamesNimmyKing) reported@cxdi55 @skytv @SkyHelpTeam I used to work in the cancellations department, threaten to cancel and they will give you an offer to stay
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Jason Simcox (@simo073) reported@cxdi55 @skytv @SkyHelpTeam Dreading my renewal price. I pay £64 for everything at the moment until Oct 27 buy most likely double. If it does I will cancel contract
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kellysmith (@kellysm45174138) reported@SkyUK @SkyHelpTeam I can’t call on my mobile please help me
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The Real Lee Burridge (@leeburridge) reported@SkyHelpTeam Haha even their help team has abandoned their customers.
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FireSlugs (@FireSlugs) reported@cxdi55 @skytv @SkyHelpTeam Man it's 2026, use the damn internet and find your way out of paying a load. Its not hard
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MrJEB (@jeb_mr) reported@SkyUK are customers going to get compensation for the outage? It has been ongoing for ages. You could give at least £5 compensation per customer.