Sky outages and service status in Richmond, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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nick lyonette (@NLyonette) reported from Darlington, England@SkyHelpTeam could I have some help please
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Chris Noble (@funksoulHulk) reported from Darlington, EnglandNothing like good customer service. And this is nothing like it.. no Internet for over 2 hours. Been on phone 3x for 35 mins each no answer. No reply by twitter team. FB team shut till 830 @SkyUK @SkyHelpTeam
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Kevin Rissetto (@KRissetto) reported from Darlington, EnglandAm I spending my Friday night watching a re run of @LFC vs @NUFC on @SkySports. Too damn right I am. Standard is shocking😂
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nick briggs🏆💙💛 (@nickbriggs72) reported from Startforth, England@BiggieGriffiths @SkySports I hope your fishing, otherwise you are a complete idiot in that view as the game would have changed completely
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Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England@SkyHelpTeam That system does nothing when there's an outage. What's the status? DM me please.
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Chris (@CJXXXXW) reported from Darlington, EnglandWow @SkyHelpTeam a £5 increase from my next bill that’s harsh maybe time to cancel when out of contract!
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Kineta Kelsall (@Kineets) reported from Darlington, England@SkyHelpTeam hi, I need to cancel my internet as my tenant is moving out end of Oct and I’m selling my property. How do I do this, please?
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David Ivo Iveson (@the_real_ivo) reported from Darlington, England@SkyHelpTeam I’ve had an email regarding removing contractual linkage, does this mean I can cancel Sky at any time?
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Jake M-D (@jmdivine79) reported from Darlington, England@SkyHelpTeam is there a problem in Darlington, I can’t seem to connect to anything DL3 0TP
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Hayley (@Mowgli__) reported from Darlington, England@SkyHelpTeam @Christo18456036 first one says no known issues in the area, hub goes amber warning sign, third one doesn’t even get a result it just Whirrs around for fun. Everyone else at work with Sky in Darlington keeps dipping off too
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Martin (@MW24577) reported from Darlington, England@pete_88_cfc @SkySports Mount was poor mate. If Sterling wasn’t near the 11 England wouldnt have won a game yet.😳 Sterling a 6 is spot on.
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Dave Fraser (@FraserFixit) reported from Darlington, England@SkySportsF1 the workday advert on SkyGo is causing audio sync issues. The advert plays when you put the channel on but the program starts. When the ad finishes the audio from the program starts late. Please remove the ad/fix the app. This is horrible to watch! @skytv @SkySports
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Natalie (@NatleyMCRmy) reported from Richmond, England@SkyHelpTeam broadband going really slow DL10 area. Can't use services on skyQ because of this!
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Martin Elwell ⚽️🏎 🧡🖤 (@MartTheWolf) reported from Darlington, EnglandThis new @SkySports scores app Is so slow and shite. The earlier version was much easier to use much faster
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Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, EnglandHey @SkyHelpTeam @SkyUK internet connection down. How long??
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Richard Sutton (@rich_sutt) reported from Darlington, England@SkyHelpTeam Hi guys we were just looking at our sky account and noticed we have had an increase of £36 pound a month since June. Surely this can't be fair especially to a long standing customer. The words **** Turpin springs to mind.
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Chris Lyons (@oliverpostgate) reported from Darlington, EnglandFor the love of God @skysports, please turn the sound down of that bloody band #whataracket #dontstandbyme #ENGvSA
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Mark Hutchinson (@MarkH_78) reported from Darlington, England@SkyHelpTeam Hi, thanks for the reply. I have checked everything and it seems it may be a router issue so there’s hopefully a new one on the way now
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Kevin Rissetto (@KRissetto) reported from Darlington, England@SkyHelpTeam Engineer came round our house said we could have Ultimate on Demand for for free. Started being charged for it. Gone to cancel it (‘it’s easy just go on the mysky app’) to find out I’ve got to ring up and there’s a 45minute wait. Shocking.
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Hayley (@Mowgli__) reported from Darlington, England@Christo18456036 @SkyHelpTeam Same!! Is there an issue in Darlington? Your website says no. Darlington Sky customers think yes!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chris (@chrisnufc84) reported@cxdi55 @skytv @SkyHelpTeam Yes because it’s a new customer offer!! Is everybody stupid?
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Oscar (@Oscarsaurus) reported@cxdi55 @skytv @SkyHelpTeam I had the same problem and spent about 2 hours on live chat with them because I'm a stubborn ***. Got them to reduce the price to what it would be for a new customer by telling them that if they didn't honour the price I would be switching providers immediately.
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🇻🇮 (@MuskCaughtAP) reported@SkyHelpTeam You guys are useless. I’ve been in the queue for an hour, it seems like you don’t want to face the music in regards to my complaint
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L4 (@TPybis) reported@SkyHelpTeam Wow that's a quick response from sky ....I wish you were that quick when I'm trying to sort a problem out over the phone .instead of telling me to press 1 for this 2 for that and playing music for half a hour before speaking to a operator I dont understand.
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Adam (@AdamH_Ash) reported@cxdi55 @skytv @SkyHelpTeam Cancelled just this week for the same reason. More than doubled my tv package and broadband and the best they could offer me was £3 off. Horrible to deal with. Their retention team used to be ok now it’s gone down big time!
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ER but not the Queen (@iluvbatfink) reported@stephenmcginn @SkyHelpTeam It's gone terrible hasn't it! I get 'Emergency Calls Only' pretty much every evening! 🙄
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Mark Carder (@Sparky_1968) reported@cxdi55 @skytv @SkyHelpTeam Hate the way companies treat loyal customers over new customers. It’s disgusting and no encouragement to stay
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Margins36 (@margins36) reported@cxdi55 @skytv @SkyHelpTeam We’ve just left Sky and gone to EE for a better service/data for lower price
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stephen mcginn (@stephenmcginn) reportedCheers @SkyHelpTeam I had to cancel my evening calls this evening, due to no network!!! 🤡
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Kayleigh Mcdonald (@legs86_little) reported@SkyHelpTeam - yet again Sky Mobile is down. I CANNOT make calls!! Not even when connected to WiFi. Why am I paying for my contract phone bill when I can't even use my phone???? @SkyUK I want discount off my phone bill next month!! Many thanks.