Sky outages and service status in Shildon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 2 outage signals in the last 24 hours around Shildon, including 2 direct reports.
- The most common problems reported in this area mention TV, Phone, and Wi-fi.
- The most recent signal from this area was received Aug 14, 7:14 PM GMT+1.
- TV (33%)
- Phone (33%)
- Wi-fi (22%)
- Internet (11%)
The latest reports from users having issues in Shildon come from postal codes DL4 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Shildon, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Shildon, England
The most recent Sky outage reports came from the following cities: Shildon, and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Shildon
|
Internet | 53 minutes ago |
|
Newton Aycliffe
|
TV | 6 hours ago |
|
Newton Aycliffe
|
Phone | 3 days ago |
|
Newton Aycliffe
|
Wi-fi | 11 days ago |
|
Newton Aycliffe
|
Phone | 12 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shildon, England
Latest outage, problems and issue reports in Shildon and nearby locations:
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Kineta Kelsall (@Kineets) reported from Darlington, England@SkyHelpTeam hi, I need to cancel my internet as my tenant is moving out end of Oct and I’m selling my property. How do I do this, please?
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Darren Reeve (@DarrenReeve7) reported from Sherburn Hill, EnglandAre you having problems with UHD @SkySports ???
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Kevin Rissetto (@KRissetto) reported from Darlington, England@SkyHelpTeam Engineer came round our house said we could have Ultimate on Demand for for free. Started being charged for it. Gone to cancel it (‘it’s easy just go on the mysky app’) to find out I’ve got to ring up and there’s a 45minute wait. Shocking.
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Lee Halbert (@leehal) reported from Durham, England@SkyHelpTeam A thumbs down for that ‘added’ feature!
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Andrew Simpson (@AgingBull73) reported from Bearpark, England@talkSPORT Ok over 1000 fans surveyed, but where was survey taken and who did they support? Great unbiased survey. Source wasn't @SkySports was it?
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David Ivo Iveson (@the_real_ivo) reported from Darlington, England@SkyHelpTeam I’ve had an email regarding removing contractual linkage, does this mean I can cancel Sky at any time?
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Dan Kendal (@Dankendal93) reported from Sunderland Bridge, England@SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?
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sarah hunter (@sarahhunter25) reported from Durham, England@GothboyUK @SkyHelpTeam Its annoying as none of our smart home equipment works without the Internet and my chromecast doesn't work either. Its only been the last three nights.
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Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England@SkyHelpTeam Thanks. I thought as much & did hang up as I had a meeting to log onto anyway. Is there any way to block such calls?
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Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England@SkyHelpTeam That system does nothing when there's an outage. What's the status? DM me please.
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David 'Ivo' Iveson (@the_real_ivo) reported from Bishop Auckland, England@LucieCook89 @SkyUK @SkyHelpTeam It's never by a fiver though!
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des (@dereknichols1) reported from Wheatley Hill, England@SkySports can someone tell this idiot commentating on the @Boro match what time it is.. he’s calling for added time at 75 mins ffs😂
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Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England@SkyHelpTeam We do this on a daily basis! My wife is practically a sky engineer! Self taught. There’s no signal so it says. We rang to get help as all we normally do fails. You then pied us off on the phone for not being high priority
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MARK GLEAVE (@MARKGLEAVE8892) reported from Sunderland Bridge, England@SkyUK I have recently joined sky mobile but this morning in Newcastle from about 6am I had no service whatsoever. At the time I was attempting to get home after my metro journey was cancelled. In these days of COVID I carry no money and rely on my phone for payment
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Martin (@MW24577) reported from Darlington, England@TruthfulUtdFan @SkySports Nah Foden far worse been poor in both games tbf. Disappointing.
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Jake M-D (@jmdivine79) reported from Darlington, England@SkyHelpTeam is there a problem in Darlington, I can’t seem to connect to anything DL3 0TP
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Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England@SkyHelpTeam That it would still be affected by the trees. Currently the line of sight in its current location hits the very centre / bulk of the tree. The location I suggested I think at worst would clip some lower branches. I think if mounted low enough it would not hit the tree at all.
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Kevin Rissetto (@KRissetto) reported from Darlington, England@SkySportsPL @SkySports Football dying a slow death week by week.
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Lennon Campbell (@CampbellLennon) reported from Coundon, England@TC38534491 @amo_a_los_Leeds @rgardom1 @SkySports I support a club who are staying up regardless of what happens with this season but we probably won’t push on any further. Literally mid table and even I think the season should resume - I’ve paid into this season, traveled away, I haven’t for next. 19/20 deserves a conclusion.
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Meryl Levington (@EnterpriseMeryl) reported from Durham, England@SkyUK our broadband is useless - we are paying extra but aren’t even getting basic level signal into the house. There is no support number - what are we supposed to di to get someone look at this?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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TheseColorsDontRun (@truthtellerGB) reported@cxdi55 @skytv @SkyHelpTeam The joke is that you are paying so much for so little service. Cancel and move on.
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OriginalCrackfox (@SteveGrange77) reported@cxdi55 @skytv @SkyHelpTeam Don't engage in the "we can reduce your price nonsense". Cancel. Wait for the offers to start popping up on the MySkyApp. NEVER accept the first offer, always reject the "this is the best deal" offer eventually they will drop their pants to try and keep you.
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Ed (@Ed_Pritch91) reported@WeAreOpenreach @SkyHelpTeam are saying contact you, your saying context sky. They've sent me a router that doesn't work. Why is nothing straightforward.
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Maxmus and Lexter (@maxmusandlexter) reported@SkyHelpTeam I too would like to report phone landline down and app not working
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Rusty (@FSC4W) reported@cxdi55 @skytv @SkyHelpTeam **** them and switch to a different provider.
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Paul Webster (@PaulRWebster) reported@cxdi55 @skytv @SkyHelpTeam Sky comes down Openreach fibre, like most other providers, so it is very easy to move elsewhere. They act like they have a monopoly on Broadband and TV, but the world has changed. They don't.
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Robin Sergeant (@rsergeant) reported@cxdi55 @skytv @SkyHelpTeam Plusnet seem to be reasonable when it comes to renewal. Never worth leaving them and decent price
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macduffy74 (@macduffy74) reported@cxdi55 @skytv @SkyHelpTeam Still having issues with broadband through Sky. Keep giving me a new router and same issue and problem with service and coverage. Apparently a VIP customer but new customers get better cost and service. Awful.
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Stuart Gilmour (@StuartG95310984) reported@cxdi55 @skytv @SkyHelpTeam My sky is up for renewal and they are charging me £20 more then a new customer, for the same package. So much for loyalty 🤬
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Emine Ibrahim (@Emina_ibrahim) reported@niiciidee @BullThe384402 @SkyHelpTeam My elderly mum’s mobile is also not working for incoming and outgoing calls