Sky Outage Report in Stockton-on-Tees, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Stockton-on-Tees come from postal codes TS17, TS16 and TS19.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at Sky
Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Stockton-on-Tees, England
The most recent Sky outage reports came from the following cities: Newton Aycliffe, Spennymoor, Stockton-on-Tees, Middlesbrough, Yarm, Darlington and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
TV | |
| Spennymoor |
Phone | |
| Stockton-on-Tees |
TV | |
| Newton Aycliffe |
TV | |
| Middlesbrough |
Total Blackout | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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dean croft
(@deano_croft) reported
from
Ingleby Barwick, England
Hi @SkyHelpTeam - I get an error message ‘please insert your viewing card with the chip facing up’ on Sky Q box. The card is in and I have taken it out and put it back in, and turned it off and on at the plug as advised - please help, TIA
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Anthony N.Putson
(@AnthonyPutson) reported
from
Stainton and Thornton, England
@SkySports can you fix the no vid issue on the app please. No live channels available.
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dean croft
(@deano_croft) reported
from
Ingleby Barwick, England
Hi @SkyHelpTeam I get an error message ‘please insert your viewing card with the chip facing up’. The card is in and I have taken it out and put it back in and turned it off and on at the plug as advised - please help
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mackem gazza
(@thedoctor_84) reported
from
Sunderland Bridge, England
@SkyHelpTeam am having signal problems. Am wondering if the current heatwave has anything to do with that or any known problems in Sunderland area
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Paul Haggie
(@ha66ie) reported
from
Stockton-on-Tees, England
@SkyHelpTeam Hi Louise. I asked if complaints were a uk based call centre as sometimes language barriers result in misunderstanding me. I've submitted an online complaint which I really didn't want to do but I keep getting promised things which don't happen.
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mackem gazza
(@thedoctor_84) reported
from
Sunderland Bridge, England
@SkyHelpTeam I messaged on Saturday about my tv signal being down. Coming and going. Thought it might have been the weather. It’s now Monday and it’s still the same. It’s cooler here today so can’t be the heat
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Dave Fraser
(@FraserFixit) reported
from
Darlington, England
@SkySportsF1 the workday advert on SkyGo is causing audio sync issues. The advert plays when you put the channel on but the program starts. When the ad finishes the audio from the program starts late. Please remove the ad/fix the app. This is horrible to watch! @skytv @SkySports
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🏳️🌈 #ImArnieWhoAreYou? 🏳️🌈
(@ScooterRiderFMX) reported
from
Sunderland Bridge, England
@SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?
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Bradley
(@lister2k11) reported
from
Darlington, England
Account getting locked due to copyright .. **** off @SkySports
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Rickers
(@RICKERSRG) reported
from
Middlesbrough, England
That's it last straw for me with Sky mobile @SkyUK not only for the past 2 months have I been unable to send texts for some weird reason now the whole network Is down and I'm sat outside a mcdonalds using their nmdamn WiFi. I need this **** ro use android auto for work. Ffs
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Jon
(@Jon14183558) reported
from
Billingham, England
Never heard a more bias commentary from sky sports @SkySports ever.
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Barry Stevens
(@BarryStevens75) reported
from
Hartlepool, England
@SkyHelpTeam any issues in Hartlepool North East tonight, my broadband has gone down
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Donone
(@BaldTiredGrumpy) reported
from
Stockton-on-Tees, England
@SkyHelpTeam hi I'm trying to contact the help team. I've got sky q and am trying to activate discovery +. I have an old account which isn't active and think this account is stopping me activating discovery. Can someone contact me please?
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rachel
(@rachsclarke) reported
from
Middlesbrough, England
@SkyHelpTeam You realise there are hundreds of others with the same issue. Channel is Sky Sports Main Event HD red button. I cannot be anymore black and white with this.
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Paul Haggie
(@ha66ie) reported
from
Stockton-on-Tees, England
@SkyHelpTeam so annoyed that on signing up for a new contract through you calling me I've been downgraded to basic netflix. That wasn't explained and I refuse to pay for HD to keep what I had. I'm going to cancel entirely in the cooling off period.
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Dan Kendal
(@Dankendal93) reported
from
Sunderland Bridge, England
@SkyHelpTeam my broadband has been down for nearly 12 hours now, same problem at a neighbors house, yet your website says there’s no known faults in the area but the guidance on the website hasn’t fixed the issue. Any idea what’s going on?
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Richard McCann
(@Rich_golffit) reported
from
Thornaby-on-Tees, England
@Alex75576609 @SkySports Again you are using hindsight as an argument. On the field the safety of the players is paramount. Any incident with a suggestion of a head injury, should result in play being stopped. Player culture remains secondary to safety.
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Paul Jacques
(@pauljacques83) reported
from
Sunderland Bridge, England
The update to the @SkySports app is ****
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Josh Gibson
(@JoshGib76204214) reported
from
Ferryhill, England
@GNev2 @Carra23 @SkySports Got a huge job turning that club around must be given time to put his ideas into the squad but needs the backing from the board in the transfer market because those players need help also some are not good enough to play for this club some he must try to move on
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Richard McCann
(@Rich_golffit) reported
from
Thornaby-on-Tees, England
@Alex75576609 @SkySports And if you read the initial tweet.. I asked if the linesman flagged. If he didn’t at the pace that play breaks it’s not unreasonable for the referee to miss any incident.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Vallejinho 👑
(@respectfulGman) reported
@theMadridZone @SkySportsNews @SkySports Pessi is officially the worst player in the world
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💙
(@SamanthaMusaba) reported
@SkyHelpTeam working from home and my internet is not working at all?
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jamie caines
(@jamiecaines2) reported
@SkySports Well he’s an idiot for doing that
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Jono Peet
(@peetytweets) reported
@SkyHelpTeam called in just kept getting told wait until the 26/10/2021 rep wasn’t concerned and just didn’t want to help hence the reason for the tweet I was told “we can’t speak to openreach for your situation”and “we are just going round in circles here” which is not quality service is it?
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✌Bruce Wells⚽
(@bruceywells) reported
@SkySports Surely that’s only because it’s been rammed down our throats more so than before...?
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Dave Welham
(@davewelham) reported
@SkyHelpTeam Can I not just have the phone number for customer services please?
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Cat Levels
(@roll1smoke) reported
@MalvinSegun @SkySports so they can legitimise other idiot antivaxxers probably
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Liam Edmondson
(@Liam_Edmondson) reported
@SkyHelpTeam One of three things: either they tell me they'll get someone to call me back which never happens, they send me another returns box with royal mail prepaid stickers, or they send me a link that lets me print off a royal mail returns label
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Paul Ridley
(@PaulRidley5) reported
@SkyUK having problems logging into emails today & yesterday both days I had to clear cache etc to be able to log in
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Dave Welham
(@davewelham) reported
@SkyHelpTeam what’s the phone number to contact you please, I’ve tried your website, chat bot not working, I need to talk to a human.