Sky

Sky Outage Report in Thornaby-on-Tees, Stockton-on-Tees, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Thornaby-on-Tees, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thornaby-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Thornaby-on-Tees, Stockton-on-Tees, England 12/12/2025 23:05

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Thornaby-on-Tees, Stockton-on-Tees, England

The most recent Sky outage reports came from the following cities: Newton Aycliffe, Hartlepool, Middlesbrough and Stockton-on-Tees.

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City Problem Type Report Time
United KingdomNewton Aycliffe TV
United KingdomHartlepool TV
United KingdomMiddlesbrough TV
United KingdomStockton-on-Tees TV
United KingdomMiddlesbrough TV
United KingdomMiddlesbrough TV

Community Discussion

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Sky Issues Reports Near Thornaby-on-Tees, England

Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:

  • deano_croft dean croft (@deano_croft) reported from Ingleby Barwick, England

    Hi @SkyHelpTeam I get an error message ‘please insert your viewing card with the chip facing up’. The card is in and I have taken it out and put it back in and turned it off and on at the plug as advised - please help

  • ha66ie Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @SkyHelpTeam so annoyed that on signing up for a new contract through you calling me I've been downgraded to basic netflix. That wasn't explained and I refuse to pay for HD to keep what I had. I'm going to cancel entirely in the cooling off period.

  • AnthonyPutson Anthony N.Putson (@AnthonyPutson) reported from Stainton and Thornton, England

    @SkySports can you fix the no vid issue on the app please. No live channels available.

  • the_real_ivo David Ivo Iveson (@the_real_ivo) reported from Darlington, England

    @SkyHelpTeam I’ve had an email regarding removing contractual linkage, does this mean I can cancel Sky at any time?

  • deano_croft dean croft (@deano_croft) reported from Ingleby Barwick, England

    Hi @SkyHelpTeam - I get an error message ‘please insert your viewing card with the chip facing up’ on Sky Q box. The card is in and I have taken it out and put it back in, and turned it off and on at the plug as advised - please help, TIA

  • FraserFixit Dave Fraser (@FraserFixit) reported from Darlington, England

    @SkySportsF1 the workday advert on SkyGo is causing audio sync issues. The advert plays when you put the channel on but the program starts. When the ad finishes the audio from the program starts late. Please remove the ad/fix the app. This is horrible to watch! @skytv @SkySports

  • MW24577 Martin (@MW24577) reported from Darlington, England

    @TruthfulUtdFan @SkySports Nah Foden far worse been poor in both games tbf. Disappointing.

  • lister2k11 Bradley (@lister2k11) reported from Darlington, England

    Account getting locked due to copyright .. **** off @SkySports

  • MW24577 Martin (@MW24577) reported from Darlington, England

    @pete_88_cfc @SkySports Mount was poor mate. If Sterling wasn’t near the 11 England wouldnt have won a game yet.😳 Sterling a 6 is spot on.

  • ha66ie Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @SkyHelpTeam I'm trying to get discovery plus on the offer but no matter what I do I cannot get past this stupid screen. Details are correct. Total joke.

  • Loulameg Louise Donaldson (@Loulameg) reported from Stainton and Thornton, England

    Remember when @SkySports transfer deadline day was exciting and you loved seeing all the yelllow on the day. Now it seems the yellow appears & the clock on the screen counts down with 15 days still to go. Talk about overkill. Wtf is that all about

  • NLyonette nick lyonette (@NLyonette) reported from Darlington, England

    @SkyHelpTeam could I have some help please

  • HazelP1969 Hazel Peacock (@HazelP1969) reported from Redcar, England

    @SkyHelpTeam Still having problems in the TS6 area. Diagnostics are not helping!

  • Rich_golffit Richard McCann (@Rich_golffit) reported from Thornaby-on-Tees, England

    @Alex75576609 @SkySports Again you are using hindsight as an argument. On the field the safety of the players is paramount. Any incident with a suggestion of a head injury, should result in play being stopped. Player culture remains secondary to safety.

  • rachsclarke rachel (@rachsclarke) reported from Middlesbrough, England

    @SkyHelpTeam You realise there are hundreds of others with the same issue. Channel is Sky Sports Main Event HD red button. I cannot be anymore black and white with this.

  • wanaldinho wayne burnett (@wanaldinho) reported from Middlesbrough, England

    @SkySports they is a problem with you sky sports scores app the update is not working and people can't access the app needs sorting asap

  • Rich_golffit Richard McCann (@Rich_golffit) reported from Thornaby-on-Tees, England

    @Alex75576609 @SkySports And if you read the initial tweet.. I asked if the linesman flagged. If he didn’t at the pace that play breaks it’s not unreasonable for the referee to miss any incident.

  • ha66ie Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @SkyHelpTeam Hi Louise. I asked if complaints were a uk based call centre as sometimes language barriers result in misunderstanding me. I've submitted an online complaint which I really didn't want to do but I keep getting promised things which don't happen.

  • guvpaul1 𝓟𝓪𝓾𝓵 𝓡𝓲𝓬𝓱𝓪𝓻𝓭𝓼 (@guvpaul1) reported from Redcar, England

    The game must be really bad @SkySports haven’t even been to the ground yet

  • RICKERSRG Rickers (@RICKERSRG) reported from Middlesbrough, England

    That's it last straw for me with Sky mobile @SkyUK not only for the past 2 months have I been unable to send texts for some weird reason now the whole network Is down and I'm sat outside a mcdonalds using their nmdamn WiFi. I need this **** ro use android auto for work. Ffs

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • hedontmissboi hedoesmiss (@hedontmissboi) reported

    @SkyHelpTeam your wifi stinks, says there’s no issues on my sky but the internet isn’t working, always happens smh

  • TMaz1980 The Real MVP (@TMaz1980) reported

    @SkyHelpTeam This is unacceptable from Sky. You should at least be able to find out from somebody who are close to those that are working on this outage as to when they think it could be resolved by. I have missed out on two days worth of pay and am expecting to be compensated by Sky

  • josephcb10 sleepy Joe (@josephcb10) reported

    @SkyHelpTeam hello, my broadband has been down all day and I can't work. Is there an issue in the liverpool area and when will this be resolved? Not good enough, happens all the time

  • ClarkStephens16 Clark Stephens (@ClarkStephens16) reported

    @SkyHelpTeam any news on the Bromley common broadband nearly been two days down ????

  • chef_martyn Martyn Lee (@chef_martyn) reported

    @SkyHelpTeam Status page is no use. It says there is no problem in the area

  • StarziBear Starzi (@StarziBear) reported

    . @SkyHelpTeam we’ve been without internet since the 17th June. When we call we’ve been told it keeps passing up to complex team but there have been no updates from them. Also been told it was an issue with @bt_uk openreach but no time line as to how or when this will be fixed

  • ShadowJackets ShadowJackets (@ShadowJackets) reported

    @SkyHelpTeam Is there an outage in swallownest? As parts of your website says yes and others say not

  • scottchegg666 scott chegg (@scottchegg666) reported

    @SkyHelpTeam If the engineer is running late surely courtesy would dictate I was informed. I have had to take the whole day off now to accommodate SKY. Awful experience all round. If no sign in next hour I will cancel and return to Virgin

  • Grizzly_Rock Northern_Barber (@Grizzly_Rock) reported

    @SkyHelpTeam as the broadband has been down for over 24hrs in south east London can you advise me on how to go about making a claim? #sky

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported

    Still no internet at home… @skytv I’m getting really pissed off now. It’s been over 24 hours. You’ve offered no reason to why it’s down and no time scale as to when it will be fixed either. I need the internet!!! @SkyHelpTeam #bromley