Sky Outage Report in Thornaby-on-Tees, Stockton-on-Tees, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thornaby-on-Tees, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thornaby-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 02: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Thornaby-on-Tees, Stockton-on-Tees, England
The most recent Sky outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Newton Aycliffe and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Phone | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Phone | |
| Middlesbrough |
Internet | |
| Middlesbrough |
TV | |
| Middlesbrough |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Thornaby-on-Tees, England
Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:
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Stephen Richards
(@sterichards9) reported
from
Middlesbrough, England
What a terrible game of football. Exactly what Skysports deserve 19:45 on a Saturday night. #boro
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Hazel Peacock
(@HazelP1969) reported
from
Redcar, England
@SkyHelpTeam Still having problems in the TS6 area. Diagnostics are not helping!
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Anthony N.Putson
(@AnthonyPutson) reported
from
Stainton and Thornton, England
@SkySports can you fix the no vid issue on the app please. No live channels available.
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Jon
(@Jon14183558) reported
from
Billingham, England
Never heard a more bias commentary from sky sports @SkySports ever.
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Richard McCann
(@Rich_golffit) reported
from
Thornaby-on-Tees, England
@Alex75576609 @SkySports Again you are using hindsight as an argument. On the field the safety of the players is paramount. Any incident with a suggestion of a head injury, should result in play being stopped. Player culture remains secondary to safety.
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Bradley
(@lister2k11) reported
from
Darlington, England
Account getting locked due to copyright .. **** off @SkySports
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Ben Forbes
(@Forbesie10) reported
from
Hartlepool, England
@SkyHelpTeam internet has cut out in the TS24 area. Taken initial steps to try to resolve but still internet light is orange
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Barry Stevens
(@BarryStevens75) reported
from
Hartlepool, England
@SkyHelpTeam any issues in Hartlepool North East tonight, my broadband has gone down
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Paul Haggie
(@ha66ie) reported
from
Stockton-on-Tees, England
@SkyHelpTeam so annoyed that on signing up for a new contract through you calling me I've been downgraded to basic netflix. That wasn't explained and I refuse to pay for HD to keep what I had. I'm going to cancel entirely in the cooling off period.
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Paul Haggie
(@ha66ie) reported
from
Stockton-on-Tees, England
@SkyHelpTeam Hi Louise. I asked if complaints were a uk based call centre as sometimes language barriers result in misunderstanding me. I've submitted an online complaint which I really didn't want to do but I keep getting promised things which don't happen.
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Martin Goodall
(@MJ81Goodall) reported
from
Billingham, England
@SkyUK I'm paying over the odds, being ripped off for the broadband to go down. Poor product and disgraceful prices
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Josh Gibson
(@JoshGib76204214) reported
from
Ferryhill, England
@GNev2 @Carra23 @SkySports Got a huge job turning that club around must be given time to put his ideas into the squad but needs the backing from the board in the transfer market because those players need help also some are not good enough to play for this club some he must try to move on
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𝓟𝓪𝓾𝓵 𝓡𝓲𝓬𝓱𝓪𝓻𝓭𝓼
(@guvpaul1) reported
from
Redcar, England
The game must be really bad @SkySports haven’t even been to the ground yet
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rachel
(@rachsclarke) reported
from
Middlesbrough, England
@SkyHelpTeam You realise there are hundreds of others with the same issue. Channel is Sky Sports Main Event HD red button. I cannot be anymore black and white with this.
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dean croft
(@deano_croft) reported
from
Ingleby Barwick, England
Hi @SkyHelpTeam - I get an error message ‘please insert your viewing card with the chip facing up’ on Sky Q box. The card is in and I have taken it out and put it back in, and turned it off and on at the plug as advised - please help, TIA
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Rickers
(@RICKERSRG) reported
from
Middlesbrough, England
That's it last straw for me with Sky mobile @SkyUK not only for the past 2 months have I been unable to send texts for some weird reason now the whole network Is down and I'm sat outside a mcdonalds using their nmdamn WiFi. I need this **** ro use android auto for work. Ffs
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Dave Fraser
(@FraserFixit) reported
from
Darlington, England
@SkySportsF1 the workday advert on SkyGo is causing audio sync issues. The advert plays when you put the channel on but the program starts. When the ad finishes the audio from the program starts late. Please remove the ad/fix the app. This is horrible to watch! @skytv @SkySports
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dean croft
(@deano_croft) reported
from
Ingleby Barwick, England
Hi @SkyHelpTeam I get an error message ‘please insert your viewing card with the chip facing up’. The card is in and I have taken it out and put it back in and turned it off and on at the plug as advised - please help
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Richard McCann
(@Rich_golffit) reported
from
Thornaby-on-Tees, England
@Alex75576609 @SkySports And if you read the initial tweet.. I asked if the linesman flagged. If he didn’t at the pace that play breaks it’s not unreasonable for the referee to miss any incident.
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Donone
(@BaldTiredGrumpy) reported
from
Stockton-on-Tees, England
@SkyHelpTeam hi I'm trying to contact the help team. I've got sky q and am trying to activate discovery +. I have an old account which isn't active and think this account is stopping me activating discovery. Can someone contact me please?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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MarkforeverLeeds
(@MarkLawrence88) reported
@SkyHelpTeam @Jules1619 Mines the same and I’m on Virgin Media, could this be a cross platform issue ?
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Joe Craddock
(@wooz____23) reported
Hi @SkyHelpTeam my sound has gone wrong? You seem to have quietened the commentary down while YNWA is playing on the football? You don’t do this on any other team in the league, so presume this is a fault? Thanks
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MarcGriffiths
(@theRPGenius) reported
@MrSeriousLEE @SkySports @SkyHelpTeam Indeed, I just hope if more and more people bring it to their attention they'll be forced to look for a fix
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Jon
(@MrSeriousLEE) reported
@theRPGenius @SkySports @SkyHelpTeam Genuinely don’t know how a company the size of sky can’t fix something as bad as this tbh. Good luck getting a fix, others seems to have the same issue for months with the “our experts are looking into it” fob off
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Sam Clark
(@sambakey) reported
The Dolby atmos sound on @SkySports UHD is never great but it’s a whole other level of crap today. Volume going up and down, completely dropping out and can’t hear the commentators. I’ve switched off DD+ in Sky Q box audio settings for now but it’s only marginally better in DD
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Jew
(@lclashes) reported
@SkyHelpTeam Married at first sight uk. It airs every Monday to Thursday 9pm. I caught all the others on catch up yet this week the catch up stops at s6:e16. I heard someone messed up. And replied weds nights on Thursday this week. Leads me to believe theres an issue?
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Sam Leslie
(@SamLeslie2) reported
@SkySports as always the sound quality on UHD is awful. Up and down and the constant drop outs. Season after season it’s always the same. Your subscriptions go up but the quality of your product never improves. @skytv @SkySportsPL
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Nicola Sibley
(@nicx78) reported
@skyHelpTeam Is the internet down in Coventry or has my box broke.
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The Fat Janner 💚
(@FatJanner) reported
@SkySports i think there is a problem with the audio. Commentary team have stopped talking treough you'll never walk alone? 🤔 i assume its technical difficulties cos they talk through leeds west ham sheff u and every other teams anthems
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MarcGriffiths
(@theRPGenius) reported
@MrSeriousLEE @SkySports @SkyHelpTeam Terrible isn't it