Sky Outage Report in Thornaby-on-Tees, Stockton-on-Tees, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Thornaby-on-Tees, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thornaby-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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            Internet (60%) 
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            TV (16%) 
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            Wi-fi (13%) 
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            Total Blackout (5%) 
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            E-mail (3%) 
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            Phone (2%) 
Live Outage Map Near Thornaby-on-Tees, Stockton-on-Tees, England
The most recent Sky outage reports came from the following cities: Middlesbrough, Stockton-on-Tees and Redcar.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Internet | ||
| TV | ||
| TV | ||
| TV | ||
| Internet | 
Community Discussion
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Sky Issues Reports Near Thornaby-on-Tees, England
Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:
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 Paul Haggie 
    (@ha66ie) reported 
    
        from
            Stockton-on-Tees, England Paul Haggie 
    (@ha66ie) reported 
    
        from
            Stockton-on-Tees, England@SkyHelpTeam Hi Louise. I asked if complaints were a uk based call centre as sometimes language barriers result in misunderstanding me. I've submitted an online complaint which I really didn't want to do but I keep getting promised things which don't happen. 
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 dean croft 
    (@deano_croft) reported 
    
        from
            Ingleby Barwick, England dean croft 
    (@deano_croft) reported 
    
        from
            Ingleby Barwick, EnglandHi @SkyHelpTeam - I get an error message ‘please insert your viewing card with the chip facing up’ on Sky Q box. The card is in and I have taken it out and put it back in, and turned it off and on at the plug as advised - please help, TIA 
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 Bradley 
    (@lister2k11) reported 
    
        from
            Darlington, England Bradley 
    (@lister2k11) reported 
    
        from
            Darlington, EnglandAccount getting locked due to copyright .. **** off @SkySports 
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 dean croft 
    (@deano_croft) reported 
    
        from
            Ingleby Barwick, England dean croft 
    (@deano_croft) reported 
    
        from
            Ingleby Barwick, EnglandHi @SkyHelpTeam I get an error message ‘please insert your viewing card with the chip facing up’. The card is in and I have taken it out and put it back in and turned it off and on at the plug as advised - please help 
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 Louise Donaldson 
    (@Loulameg) reported 
    
        from
            Stainton and Thornton, England Louise Donaldson 
    (@Loulameg) reported 
    
        from
            Stainton and Thornton, EnglandRemember when @SkySports transfer deadline day was exciting and you loved seeing all the yelllow on the day. Now it seems the yellow appears & the clock on the screen counts down with 15 days still to go. Talk about overkill. Wtf is that all about 
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 rachel 
    (@rachsclarke) reported 
    
        from
            Middlesbrough, England rachel 
    (@rachsclarke) reported 
    
        from
            Middlesbrough, England@SkyHelpTeam You realise there are hundreds of others with the same issue. Channel is Sky Sports Main Event HD red button. I cannot be anymore black and white with this. 
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 Dave Fraser 
    (@FraserFixit) reported 
    
        from
            Darlington, England Dave Fraser 
    (@FraserFixit) reported 
    
        from
            Darlington, England@SkySportsF1 the workday advert on SkyGo is causing audio sync issues. The advert plays when you put the channel on but the program starts. When the ad finishes the audio from the program starts late. Please remove the ad/fix the app. This is horrible to watch! @skytv @SkySports 
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 𝓟𝓪𝓾𝓵 𝓡𝓲𝓬𝓱𝓪𝓻𝓭𝓼 
    (@guvpaul1) reported 
    
        from
            Redcar, England 𝓟𝓪𝓾𝓵 𝓡𝓲𝓬𝓱𝓪𝓻𝓭𝓼 
    (@guvpaul1) reported 
    
        from
            Redcar, EnglandThe game must be really bad @SkySports haven’t even been to the ground yet 
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 Jon 
    (@Jon14183558) reported 
    
        from
            Billingham, England Jon 
    (@Jon14183558) reported 
    
        from
            Billingham, EnglandNever heard a more bias commentary from sky sports @SkySports ever. 
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 Richard McCann 
    (@Rich_golffit) reported 
    
        from
            Thornaby-on-Tees, England Richard McCann 
    (@Rich_golffit) reported 
    
        from
            Thornaby-on-Tees, England@Alex75576609 @SkySports And if you read the initial tweet.. I asked if the linesman flagged. If he didn’t at the pace that play breaks it’s not unreasonable for the referee to miss any incident. 
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 Paul Haggie 
    (@ha66ie) reported 
    
        from
            Stockton-on-Tees, England Paul Haggie 
    (@ha66ie) reported 
    
        from
            Stockton-on-Tees, England@SkyHelpTeam so annoyed that on signing up for a new contract through you calling me I've been downgraded to basic netflix. That wasn't explained and I refuse to pay for HD to keep what I had. I'm going to cancel entirely in the cooling off period. 
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 Rickers 
    (@RICKERSRG) reported 
    
        from
            Middlesbrough, England Rickers 
    (@RICKERSRG) reported 
    
        from
            Middlesbrough, EnglandThat's it last straw for me with Sky mobile @SkyUK not only for the past 2 months have I been unable to send texts for some weird reason now the whole network Is down and I'm sat outside a mcdonalds using their nmdamn WiFi. I need this **** ro use android auto for work. Ffs 
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 Barry Stevens 
    (@BarryStevens75) reported 
    
        from
            Hartlepool, England Barry Stevens 
    (@BarryStevens75) reported 
    
        from
            Hartlepool, England@SkyHelpTeam any issues in Hartlepool North East tonight, my broadband has gone down 
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 David Ivo Iveson 
    (@the_real_ivo) reported 
    
        from
            Darlington, England David Ivo Iveson 
    (@the_real_ivo) reported 
    
        from
            Darlington, England@SkyHelpTeam I’ve had an email regarding removing contractual linkage, does this mean I can cancel Sky at any time? 
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 Donone 
    (@BaldTiredGrumpy) reported 
    
        from
            Stockton-on-Tees, England Donone 
    (@BaldTiredGrumpy) reported 
    
        from
            Stockton-on-Tees, England@SkyHelpTeam hi I'm trying to contact the help team. I've got sky q and am trying to activate discovery +. I have an old account which isn't active and think this account is stopping me activating discovery. Can someone contact me please? 
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 Anthony N.Putson 
    (@AnthonyPutson) reported 
    
        from
            Stainton and Thornton, England Anthony N.Putson 
    (@AnthonyPutson) reported 
    
        from
            Stainton and Thornton, England@SkySports can you fix the no vid issue on the app please. No live channels available. 
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 Richard McCann 
    (@Rich_golffit) reported 
    
        from
            Thornaby-on-Tees, England Richard McCann 
    (@Rich_golffit) reported 
    
        from
            Thornaby-on-Tees, England@Alex75576609 @SkySports Again you are using hindsight as an argument. On the field the safety of the players is paramount. Any incident with a suggestion of a head injury, should result in play being stopped. Player culture remains secondary to safety. 
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 Hazel Peacock 
    (@HazelP1969) reported 
    
        from
            Redcar, England Hazel Peacock 
    (@HazelP1969) reported 
    
        from
            Redcar, England@SkyHelpTeam Still having problems in the TS6 area. Diagnostics are not helping! 
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 Josh Gibson 
    (@JoshGib76204214) reported 
    
        from
            Ferryhill, England Josh Gibson 
    (@JoshGib76204214) reported 
    
        from
            Ferryhill, England@GNev2 @Carra23 @SkySports Got a huge job turning that club around must be given time to put his ideas into the squad but needs the backing from the board in the transfer market because those players need help also some are not good enough to play for this club some he must try to move on 
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 wayne burnett 
    (@wanaldinho) reported 
    
        from
            Middlesbrough, England wayne burnett 
    (@wanaldinho) reported 
    
        from
            Middlesbrough, England@SkySports they is a problem with you sky sports scores app the update is not working and people can't access the app needs sorting asap 
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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 Amanda 
    (@amandaglass_) reported Amanda 
    (@amandaglass_) reported@SkyHelpTeam put my tv on and no signal is bouncing about the screen. Checked all the cables, all in. It's not raining where, any reason why it isn't working? I paid my bill in full on Monday 
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 Ste Walker 
    (@SteWalker_83) reported Ste Walker 
    (@SteWalker_83) reportedOver eight years of @SkyUK broadband and no issues!! Switched to @BTGroup today and CANCELLED TODAY!! Shocking service!! Back to Sky I go!! 👍 
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 Sabina Ahmed 
    (@sabaone) reported Sabina Ahmed 
    (@sabaone) reported@SkyHelpTeam If there is an outage of internet they are not likely to be reading this would they🤔 
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 Pete Whitehouse 
    (@deepheatpete) reported Pete Whitehouse 
    (@deepheatpete) reported@SkyHelpTeam my recordings say service currently unavailable. Is this a widespread issue or has my sky q box decided to pack in? 
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 Common RB W 
    (@DaveEd22_) reported Common RB W 
    (@DaveEd22_) reported@MMr01518388 @MichaelBensonn @SkySports Don’t understand this whole glass jaw Joshua thing, he’s been down what 3 times? Once by Klitschko, twice by Ruiz, beyond that he’s walked through every other punch thrown at him 
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 Barry Edwards 
    (@bazzajax1212) reported Barry Edwards 
    (@bazzajax1212) reported@SkyHelpTeam had sky glass less than a week and despite 500mb internet through Ethernet, it never works, what are you going to do? Tried to watch itvhub and nothing loads. Channel changes take minutes. Not acceptable. 
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 SMO 
    (@FirmiSmo) reported SMO 
    (@FirmiSmo) reportedSky Broadband broken and dropping calls Been told my router, after 10 months of doing so, now can’t handle having 10 devices connected to it @SkyHelpTeam What kind of nonsense is this? Your routers can’t handle 10 devices? 
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 Illuminations 
    (@Illuminations) reported Illuminations 
    (@Illuminations) reported@SkyHelpTeam Thx. I have a Sky+ box with a damaged input cable from the satellite dish. I need to book an engineer visit to fix this: 82 Sarsfeld Road, London SW12 8HP 
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 Simon Melhuish 
    (@tmosm99) reported Simon Melhuish 
    (@tmosm99) reported@SkyHelpTeam Hello Ross, the issue is still with Sky's end. Saying it's resolved when many are reporting it is not fixed still for them. It was working fine until the exchange outage problem, which while it maybe working now for some. My area is not fixed. 
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 Illuminations 
    (@Illuminations) reported Illuminations 
    (@Illuminations) reported@skytv @skyhelpteam I hate taking to Twitter but I'm infuriated that I spend £80+ pm with you and it seems impossible to book an engineer visit to fix my Sky+ box. There's no way to do this on the web site, when I call I wait + get cut off, and your 'virtual assistant is useless