Sky Outage Report in Frampton Cotterell, South Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Frampton Cotterell, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Frampton Cotterell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 27: Problems at Sky
Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Frampton Cotterell, South Gloucestershire, England
The most recent Sky outage reports came from the following cities: Bristol, Bath and Thornbury.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bath |
TV | |
| Bristol |
Total Blackout | |
| Bristol |
Total Blackout | |
| Bristol |
Wi-fi | |
| Bristol |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Frampton Cotterell, England
Latest outage, problems and issue reports in Frampton Cotterell and nearby locations:
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Paul
(@Paul_H1982) reported
from
Bristol, England
@SkyHelpTeam if I’m ever going to be a good dad I need to be able to send Taylor Swift GIFs to my daughter & I can’t do that if your network coverage is absolutely awful. Can you please improve your coverage around Bristol. Why would I pay for data package if I can’t access data
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
@SkyHelpTeam any news on outage BS37 area? Been a couple of hours.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
Cool, @SkyHelpTeam your complaints procedure is not existant. “Complaint” advisers on web chat are not willing to help
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shaunfifa Kingfc
(@ShaunfifaK) reported
from
Bathford, England
@SkyHelpTeam No satellite signal it was working thennoff i reset the box 4 times stil nothike this its starting to piss me off now i not paying no money for this u can forget it
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
Engineer has been. We have to literally wait for a phone call after he contacts some department at @SkyHelpTeam , when they will ACTUALLY switch internet & landine back on. He is going to ring me when it's done, rather than hang about here. Takes a while for him to get through .
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
@SkyHelpTeam Broadband now reinstated Landline still not working , but hopeful it will be resolved soon. Lots of phone calls involving diagnoses about coincidental "main phone line "problem & #openreach engineer appointment for next week. Also text asking for payment of bill paid yesterday.
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Paul
(@Paul_H1982) reported
from
Bristol, England
I would love to be on the kind of mobile network where I could just stop on my walk, sit on a bench and check Instagram but sadly @SkyHelpTeam mobile network has truly awful network coverage you can’t do basic things like that, really pissing me off now.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@SkyHelpTeam You sent me a phone with a scratch on it. I go to ask for a replacement and you want me to send the phone back first. Then I would be without a device. You should use the dpd swap service. Not my fault that the phone is damaged.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@SkyHelpTeam Of course you’ll tell me you can’t help as you don’t deal with mobile but I have already tried customer service. Got nowhere.
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Aidy Muttram
(@aidymutts) reported
from
Yate, England
@SkyHelpTeam Hi, I'm trying to figure out how to cancel my TV & Broadband account with yourselves, but there doesn't seem to be any guidance on your website. Can you help please?
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Martyn Oppery
(@thefrogbert) reported
from
Kingswood, England
@SkyHelpTeam Tried this. Says no issues but unable to find hub, even though I connect to it with WiFi. When I try to log in with WiFi, it says my connection has dropped and to run checks. I do that but after a few mins of searching, it just takes me back to connection dropped screen.
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
Aarrgghh @SkyHelpTeam no broadband or phone (guessing no tv either) known problems BS37 area?
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Paul 🏳️🌈🇬🇧🇺🇦
(@Grumbrela) reported
from
Bradley Stoke, England
@SkyUK hi, are you able to help with billing enquiries? I believe I’ve been billed twice !
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Graham
(@grazzah) reported
from
Bathford, England
@SkyHelpTeam Hi, Sky Broadband has been down all day in Bath area Any idea when this might be resolved? Thanks
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shaunfifa Kingfc
(@ShaunfifaK) reported
from
Bathford, England
@SkyHelpTeam No its sun out its youre crap not working im fedup with it now all the time same crap 5 times i reset it nothike skyq box its ****
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Rob
(@UsuallyAnn0yed) reported
from
Bristol, England
@MattBennett93 @SkyHelpTeam Having the same issue, did you resolve it?
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Graham
(@grazzah) reported
from
Bathford, England
@SkyHelpTeam Hi, the Windows version of SkyGo doesn't work anymore. Keep getting problems connecting (001) when starting. Tried reinstalling and clearing appdata. Works ok on android
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Phillip Gray
(@Phillip52626118) reported
from
Bathford, England
@SkyHelpTeam can I just say trying to reactivate your Discovery+ account on skyQ box is nearly impossible. It took me about 40 minutes after signing into my account to be able to enter six digit code. First there’s no where to enter the code and the robot help is a pain
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Gregory Smith
(@Greg_Smith_v) reported
from
Rangeworthy, England
@SkyHelpTeam I'm having difficulty getting answers via DM or on the phone: what is the quickest way to find out when I will get a refund via the Auto Compensation Scheme, for a recent outage?
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Paul
(@Paul_H1982) reported
from
Bristol, England
@SkyHelpTeam I kinda need you to stop pushing this problem back to me and you actually as a business improve your network coverage
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Cliffe
(@MattCliffenMack) reported
@steeleyp_ @SkyHelpTeam Ha ha yeah would probably be a good idea, although not sure it’ll help with this problem and with kids in the house nothing stays clean long!
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Daniel
(@8gzd8k76nM) reported
@CarolineDrury @SkyHelpTeam You need a business broadband product that comes with the relevant SLAs then rather than relying on a domestic service
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David Currie
(@DOCurr11) reported
@8gzd8k76nM @SkyHelpTeam Irrelevant comment - I am still paying them for tv and as a customer I’d expect better. Added to that, no communication from sky has confirmed any deduction on my bill - my regular payment came out on 01 December including broadband.
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Louise
(@lunabelle321) reported
@SkyHelpTeam It comes up as a Outage in the area x
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Eileen
(@dordy85) reported
@SkyHelpTeam I've tried the online broadband help and it keeps saying my broadband speed is fine but I can't get online at all. I've tried all the steps suggested. Please can someone contact me. Think we need an engineer.
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Paul morrison
(@Paulmor28298853) reported
@SkyHelpTeam No thankyou heather ive been here before i feel do let down by sky i now have a tv thats rubbish for tge next 4 years cause you wont take it back and ive already informed one of your colleagues everytime i see one of your adverts on social media i will warn people how crap sky is
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Cheryl-Ann
(@chuuurrrlll) reported
@SkyHelpTeam trying to contact you regarding an agent telling me I wouldn’t be restricted until Friday as I set up payment for then, yet I was restricted. Now looking to cancel my services and can’t get in contact. Joke of a company
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Carol
(@Carol_Power123) reported
@SkyHelpTeam Still on hold after 40 mins do you employ any staff been with sky 12 year but in total 24 move your sky it’s easy soon as my contacts run out never again sorry I came 💩💩back 💩💩💩
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Natalie
(@redwiggy1) reported
@SkyHelpTeam Hi, we have lost our sky channels apart from one channel since yesterday. Says we have no satellite signal. Tried to reboot but this has not helped.
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An ordinary bloke - - who doesn’t respond to DMs
(@WYSIW) reported
@sabaone @SkyHelpTeam certainly with the BT VOIP phones security will be an issue