Sky Outage Report in Frampton Cotterell, South Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Frampton Cotterell, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Frampton Cotterell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Sky
Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Frampton Cotterell, South Gloucestershire, England
The most recent Sky outage reports came from the following cities: Bath, Bristol and Box.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Frampton Cotterell, England
Latest outage, problems and issue reports in Frampton Cotterell and nearby locations:
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Aidy Muttram
(@aidymutts) reported
from
Yate, England
@SkyHelpTeam Hi, I'm trying to figure out how to cancel my TV & Broadband account with yourselves, but there doesn't seem to be any guidance on your website. Can you help please?
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Graham
(@grazzah) reported
from
Bathford, England
@SkyHelpTeam Hi, Sky Broadband has been down all day in Bath area Any idea when this might be resolved? Thanks
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shaunfifa Kingfc
(@ShaunfifaK) reported
from
Bathford, England
@SkyHelpTeam No satellite signal it was working thennoff i reset the box 4 times stil nothike this its starting to piss me off now i not paying no money for this u can forget it
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shaunfifa Kingfc
(@ShaunfifaK) reported
from
Bathford, England
Whonder if virgin better the this @SkyHelpTeam tv down agen saying the same all the time i not paying fir this 2 days same crap no tv then it works then it just stops 10 years ago it whould work but now it dont
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stace_the_face
(@stace_the_face) reported
from
Bristol, England
@SkyHelpTeam That there is an issue and they’re putting me through to talk to someone. This happened two weeks ago and next doors has been down for a week
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Phil Craig
(@philmcraig) reported
from
Bristol, England
Seriously @SkyHelpTeam you cannot leave it like this & expect customers to stay with you afterwards. Just saying what the problem is & that someone is actively working on it would help. The links you send to do a self test just lead us to a brick wall with no useful info at all.
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Paul 🏳️🌈🇬🇧🇺🇦
(@Grumbrela) reported
from
Bradley Stoke, England
@SkyUK hi, are you able to help with billing enquiries? I believe I’ve been billed twice !
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Kim Chong
(@ChongyMind) reported
from
Bristol, England
@SkyHelpTeam Any idea how long it’s going to be down Liam please?
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shaunfifa Kingfc
(@ShaunfifaK) reported
from
Bathford, England
@SkyHelpTeam No its sun out its youre crap not working im fedup with it now all the time same crap 5 times i reset it nothike skyq box its ****
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luke beedle
(@lukejherridge) reported
from
Kingswood, England
I wonder how many days in your life, u r on the phone to @SkyUK @SkyHelpTeam and still get nowhere? It’s funny, if u say upgrade, u r talking to someone within 5 min but say cancel and it’s over a 20 min wait and then when u r talking to someone, I get hung up on😡😡
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Graham
(@grazzah) reported
from
Bathford, England
@SkyHelpTeam Hi, the Windows version of SkyGo doesn't work anymore. Keep getting problems connecting (001) when starting. Tried reinstalling and clearing appdata. Works ok on android
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
@SkyHelpTeam any news on outage BS37 area? Been a couple of hours.
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
Engineer has been. We have to literally wait for a phone call after he contacts some department at @SkyHelpTeam , when they will ACTUALLY switch internet & landine back on. He is going to ring me when it's done, rather than hang about here. Takes a while for him to get through .
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Gregory Smith
(@Greg_Smith_v) reported
from
Rangeworthy, England
@SkyHelpTeam I'm having difficulty getting answers via DM or on the phone: what is the quickest way to find out when I will get a refund via the Auto Compensation Scheme, for a recent outage?
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
@SkyHelpTeam Broadband now reinstated Landline still not working , but hopeful it will be resolved soon. Lots of phone calls involving diagnoses about coincidental "main phone line "problem & #openreach engineer appointment for next week. Also text asking for payment of bill paid yesterday.
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shaunfifa Kingfc
(@ShaunfifaK) reported
from
Bathford, England
@SkyHelpTeam Had no tv agen its on but we have tv now but the tv guad not working i geting fedup withit every 2 to 3 days its the same thike no tv
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
Aarrgghh @SkyHelpTeam no broadband or phone (guessing no tv either) known problems BS37 area?
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Paul
(@Paul_H1982) reported
from
Bristol, England
@SkyHelpTeam if I’m ever going to be a good dad I need to be able to send Taylor Swift GIFs to my daughter & I can’t do that if your network coverage is absolutely awful. Can you please improve your coverage around Bristol. Why would I pay for data package if I can’t access data
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shaunfifa Kingfc
(@ShaunfifaK) reported
from
Bathford, England
@SkyHelpTeam how many more times do i have i have say this no tv agen this its heting **** now and im realy geting fedup wuth this
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Martyn Oppery
(@thefrogbert) reported
from
Kingswood, England
@SkyHelpTeam Tried this. Says no issues but unable to find hub, even though I connect to it with WiFi. When I try to log in with WiFi, it says my connection has dropped and to run checks. I do that but after a few mins of searching, it just takes me back to connection dropped screen.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tara
(@paganpie) reported
@SkyHelpTeam i moved my mum to your broadband as it's much cheaper than her previous provider, but i now realise that calls aren't included in her tariff and her bills are terrible. Is there a tariff that includes calls?
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Al Dutts
(@duttsy02) reported
@SkyUK yet again, internet down yet showing no issue on your website. An engineer will be round in a few days….like the last one that didn’t turn up! Worst customer service around
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PaulP
(@PaulP88616676) reported
@SkyHelpTeam Bought a new pixel 7 unlocked but sky message the terminal cannot be configured please contact customer service I requested on the app for new protocol to be sent but sky hasn't done this please advise
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Cross
(@XrossEye) reported
@SkyHelpTeam There's a fault on my line. Need an engineer out tomorrow bright and early to fix it.
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John McMillan
(@Jdf_1394) reported
@SkyHelpTeam hi I sent a DM can you help?
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K 💕
(@MissK_2020) reported
@SkyHelpTeam how comes I can use my online account to add on a package but I can’t seem to take off sky cinema… which I never signed up for just been told it’s “2 months free” at installation, then suddenly having to pay for it and impossible to cancel.
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Scott
(@AverageScottay) reported
@RefaNona @empireofthekop @Telegraph During the international break, German journalist was on SKYSPORTS saying Dortmund where opening contract negotiations with Jude about a new contract with a buyout clause. It went on to say his agent (His Dad) will sit down with them later this month. This was 2-3 weeks ago.
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Rhys Swift
(@Rhys_Swift) reported
@SkyHelpTeam when i try to ring out on my mobile it says “number does not exist” but i can receive calls from that number. How do i fix this?
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🧜🏽♀️
(@kalohaj) reported
@SkyUK @SkyHelpTeam needs to put some money towards the Sky Go app, especially for PlayStation. Why is it so slow and laggy? Also, it needs to be much easier to turn subtitles on and off within the video player
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🌱Debbie Hughes-Jackson
(@DHughesJackson) reported
@SkyHelpTeam Hi, I've been trying ... unsuccessfully for the past 2 days to sign up for sky stream and broadband getting as far as to place the order only to have an error message screen every single time ?? can you help please.