Sky Outage Report in Bathford, Bath and North East Somerset, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Bathford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bathford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Bathford, Bath and North East Somerset, England
The most recent Sky outage reports came from the following cities: Bristol, Bath, Box, Frome, Westbury, Trowbridge, Radstock and Chippenham.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Bathford, England
Latest outage, problems and issue reports in Bathford and nearby locations:
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
Engineer has been. We have to literally wait for a phone call after he contacts some department at @SkyHelpTeam , when they will ACTUALLY switch internet & landine back on. He is going to ring me when it's done, rather than hang about here. Takes a while for him to get through .
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
Aarrgghh @SkyHelpTeam no broadband or phone (guessing no tv either) known problems BS37 area?
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Paul
(@Paul_H1982) reported
from
Bristol, England
@SkyHelpTeam if I’m ever going to be a good dad I need to be able to send Taylor Swift GIFs to my daughter & I can’t do that if your network coverage is absolutely awful. Can you please improve your coverage around Bristol. Why would I pay for data package if I can’t access data
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Caroline Sturgess🤦
(@_miss_cazz_) reported
from
Bradford-on-Avon, England
@SkyHelpTeam Then again it now says an outage in our area. No landlines either
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Rob
(@UsuallyAnn0yed) reported
from
Bristol, England
@MattBennett93 @SkyHelpTeam Having the same issue, did you resolve it?
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Graham
(@grazzah) reported
from
Bathford, England
@SkyHelpTeam Hi, the Windows version of SkyGo doesn't work anymore. Keep getting problems connecting (001) when starting. Tried reinstalling and clearing appdata. Works ok on android
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shaunfifa Kingfc
(@ShaunfifaK) reported
from
Bathford, England
@SkyHelpTeam No its sun out its youre crap not working im fedup with it now all the time same crap 5 times i reset it nothike skyq box its ****
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
@SkyHelpTeam Broadband now reinstated Landline still not working , but hopeful it will be resolved soon. Lots of phone calls involving diagnoses about coincidental "main phone line "problem & #openreach engineer appointment for next week. Also text asking for payment of bill paid yesterday.
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Aidy Muttram
(@aidymutts) reported
from
Yate, England
@SkyHelpTeam Hi, I'm trying to figure out how to cancel my TV & Broadband account with yourselves, but there doesn't seem to be any guidance on your website. Can you help please?
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Graham
(@grazzah) reported
from
Bathford, England
@SkyHelpTeam Hi, Sky Broadband has been down all day in Bath area Any idea when this might be resolved? Thanks
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Martyn Oppery
(@thefrogbert) reported
from
Kingswood, England
@SkyHelpTeam Tried this. Says no issues but unable to find hub, even though I connect to it with WiFi. When I try to log in with WiFi, it says my connection has dropped and to run checks. I do that but after a few mins of searching, it just takes me back to connection dropped screen.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@SkyHelpTeam You sent me a phone with a scratch on it. I go to ask for a replacement and you want me to send the phone back first. Then I would be without a device. You should use the dpd swap service. Not my fault that the phone is damaged.
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Paul 🏳️🌈🇬🇧🇺🇦
(@Grumbrela) reported
from
Bradley Stoke, England
@SkyUK hi, are you able to help with billing enquiries? I believe I’ve been billed twice !
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Gregory Smith
(@Greg_Smith_v) reported
from
Rangeworthy, England
@SkyHelpTeam I'm having difficulty getting answers via DM or on the phone: what is the quickest way to find out when I will get a refund via the Auto Compensation Scheme, for a recent outage?
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Caroline Sturgess🤦
(@_miss_cazz_) reported
from
Bradford-on-Avon, England
@SkyHelpTeam broadband outage in Bradford on Avon (Ba15) for the past hour. Any idea when normal service will resume? Thanks.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
Cool, @SkyHelpTeam your complaints procedure is not existant. “Complaint” advisers on web chat are not willing to help
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@SkyHelpTeam Of course you’ll tell me you can’t help as you don’t deal with mobile but I have already tried customer service. Got nowhere.
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shaunfifa Kingfc
(@ShaunfifaK) reported
from
Bathford, England
@SkyHelpTeam No satellite signal it was working thennoff i reset the box 4 times stil nothike this its starting to piss me off now i not paying no money for this u can forget it
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Kath Langley #Corbynoutrider 🌹 #GTTO
(@granuailemalia) reported
from
Chipping Sodbury, England
@SkyHelpTeam any news on outage BS37 area? Been a couple of hours.
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Caroline Sturgess🤦
(@_miss_cazz_) reported
from
Bradford-on-Avon, England
@SkyHelpTeam Yes I can see that from my screenshot. Can you say if it is an exchange issue? Or a connection box at the end of my road is at fault? No landline, so no incoming or outgoing calls.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Karl
(@GibraltarToffee) reported
@SkySports @Catania17 Wtf man he looks at it & don't move
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Owen ✨🛸
(@WhovianLife) reported
@SkyHelpTeam I have, they said to contact one of their PS5 technicians, but I feel like it may be a problem your end too perhaps? as it does mention that you could be blocking it??
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Kenneth
(@kennethbryson32) reported
@SkyHelpTeam Use told me at the start that my speed be up and down for two weeks so why has the app stayed the same since I change it from the 150mbps
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Owen ✨🛸
(@WhovianLife) reported
@SkyHelpTeam Alright, I’ll speak to the manufacturer but like I said, it’s ever since the new fibre and new hub got installed that I’ve had this issue with my PS5? 🥺 it was completely fine connecting to my previous Sky Wi-Fi it’s just ever since we upgraded to Fibre it sometimes happens
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livetweet
(@wechatshit) reported
@SkyHelpTeam Sky is the worst i cant believe the lack of help im receiving
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🇧🇪neo
(@kafkatrope) reported
@SkySports How and why are people having a problem with this? Have people forgotten that there is a ******* deadly PANDEMIC going on?
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Steve H-B
(@bigstevehb) reported
@SkyHelpTeam I'd call 20+ tweets and not actually helping your customer in any real way. Not doing anything to actually progress the issue in any meaningful way is being rude. #fobbedoff #poorservice #badcustomerservice
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Steve H-B
(@bigstevehb) reported
@SkyHelpTeam Are you being stupid on purpose? When did I ever ask you to call me on Twitter? Why can't you customer service to call my landline (you have it and I provided it again in a DM) with a proper update then I can update 30+ customers properly in a way you seem unable to! #badservice
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Dave Brisbourne
(@bris09) reported
@SkyHelpTeam Looking for some help for elderly in laws. Left without a house phone for 2 months and now broadband cut off! @BT No one is taking responsibility. This needs sorting for a vulnerable couple. Please help!
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Dave Brisbourne
(@bris09) reported
@SkyHelpTeam Always promised by staff on phone that they will get it sorted. Sky engineer found problem a couple of weeks ago and nothing has happened. Broadband now taken off. Lots been said nothing getting done unfortunately