Sky Outage Report in Trowbridge, Wiltshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Trowbridge, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Trowbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
TV (15%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Trowbridge, Wiltshire, England
The most recent Sky outage reports came from the following cities: Box, Frome, Bath, Trowbridge and Devizes.
| City | Problem Type | Report Time |
|---|---|---|
 Box |
TV | |
| Frome |
TV | |
| Bath |
TV | |
| Trowbridge |
TV | |
| Trowbridge |
Phone | |
| Devizes |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Trowbridge, England
Latest outage, problems and issue reports in Trowbridge and nearby locations:
-
Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam your internet is shocking. I pay a lot of money. I have spent the last week each day on the phone to your support team who every time tell me to reset the router which I do then I have to reconnect all my devices. This is a complete joke. Please reapond!!!!
-
dubs
(@awysocki24) reported
from
Trowbridge, England
My bad @SkySports apologies!!
-
Sam Jenkins
(@Sam19Jenkins) reported
from
Devizes, England
@SkyHelpTeam very disappointed. Had an engineer booked for today. No contact in terms of text or email or phone call to say it had been rearranged. Now my account is saying the 11th. Very poor customer service!!!
-
Rich Prowse
(@RichProwse) reported
from
Batheaston, England
@SkyHelpTeam is there an issue with broadband connectivity in BA1. Our connection keeps dropping out.
-
dubs
(@awysocki24) reported
from
Trowbridge, England
Souness, Redknapp and Carragher... *******, @SkySports at it again! Biased punditry really is ***************!!!
-
Mark Bevan
(@mbevan84) reported
from
Frome, England
@PropPersonnel @ThomasMaeLNH @SkyUK I spoke to them today and was sorted for me. Tried to get bill down obviously but settled for this. Fair play to them
-
holly franzese
(@franzese_hols) reported
from
Bradford-on-Avon, England
@SkyHelpTeam having issues with Sky broadband in my area!!
-
v3rng
(@vernongiles1959) reported
from
Trowbridge, England
Turned the TV on @SkySports 10 minutes ago, no sport discussed whatsoever, time to cancel this ****
-
Sam Jenkins
(@Sam19Jenkins) reported
from
Devizes, England
@SkyHelpTeam Iv done that multiple times. A lot of the time the connection refuses to connect. I think there is an issue with the router. The internet drops out a lot.
-
Caroline 🤦
(@_miss_cazz_) reported
from
Bradford-on-Avon, England
@SkyHelpTeam I did. But for the umpteenth time (and over the past 8 years too) it was saying it was something do with microfilters. It has never been anything to do with microfilters. Trying to fill a form for daughter's school before their cutoff was frustrating. It seems to be back on now.
-
Tim Sefton
(@timsefton) reported
from
Bathford, England
@SkyHelpTeam can you contact me please about my Sky Q box not powering on. Have to say that in response to call centre messages re Covid I’ve tried to use the My Sky app and website and both very poor on this issue. No option for live chat with advisers either?
-
Rachael Perryman
(@PerrymanRachael) reported
from
Midsomer Norton, England
@SkyHelpTeam @maur_ray I think you find from her messages that shes already done this and they were no help!!!! Very unhelpful at sky!
-
Rich Prowse
(@RichProwse) reported
from
Batheaston, England
@SkyHelpTeam Thanks @SkyHelpTeam we've got a fault. @WeAreOpenreach engineer is scheduled to visit in the next few days to come and fix it.
-
Sarah Evans
(@sarah_evans74) reported
from
Trowbridge, England
@DisneyPlusHelp my Disney plus app keeps freezing on my @SkyUK q box. Kids are getting fed up with not being able to watch anything, and I’m getting fed up with paying for something that doesn’t work properly! Any fix for this?
-
Caroline 🤦
(@_miss_cazz_) reported
from
Bradford-on-Avon, England
@SkyHelpTeam But this is EVERY year with the same response. The online steps dont help when the broadband is intermittent for 2-3 hours or more. Always in the eve. And always for up to month before the clocks go back and then a few days after. Contract is up for renewal too...🤔 #predictable
-
Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’m really struggling with my new internet. It seems slower then my previous. I’m on the ultrafast but it seems nothing but ultraslow!!! I recently upgraded and had nothing but issues since upgrade please respond so we can fix this!!!!!
-
John Clift
(@johnclift2) reported
from
Peasedown Saint John, England
@SkyUK I’m struggling with the cost of my broadband & tv package yet I have no way if contacting Sky to obtain help with this difficult issue- i appreciate that mine are not the biggest problems at the moment but would still be grateful for help thanks
-
Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’ve spoken with them every day for the past week!!! They tell me it’s because I have 12 devices connected. Iv never had issues until recently. I asked for a new hub and got told I would have to pay for it. Very poor customer service. !!!!
-
Antony Moore
(@amooreict) reported
from
Bathford, England
@SkyHelpTeam over an hour on help chat and my queries are still not sorted. Given 2 phone numbers to call - which also say cant help me.
-
George Briggs✂️
(@BriggsG7) reported
from
Melksham, England
@SkyHelpTeam my broadband has been awful the last week why is this!!! Help me
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Andy Neal
(@andyneal) reported
@KljNatali @SkyUK By far the worst service you could ever imagine. Shocking is an understatement
-
Martin Roberts
(@welshrobbo) reported
@SkyUK I need to rearrange a broadband visit. Phone lines or the app don’t give the options. Could you help please?
-
Kelly Natali
(@KljNatali) reported
@SkyHelpTeam .Member of complaints team but guess what? Apparently you can’t be put through - they have to call back. And not until tomorrow. So now, new home, no internet (I WFH), no tv, and no one to speak to so it can be escalated. Absolute **** show
-
Andy Neal
(@andyneal) reported
@SkyHelpTeam Rather than a copied and pasted response, how about you actually read the context of my message and the notes on the account! Totally sick of this shoddy customer service and lack of care.
-
suzanne
(@_suzilove) reported
@SkyHelpTeam Yea sure just say the same thing over and over that will make your service good lol I’ve already done this what about u listen to your customers and sort the problem instead of lies and saying same thing train your staff!!
-
Andy Neal
(@andyneal) reported
from
Belper, England
By far the worst experience/experiences I’ve had by @SkyUK - shameful! 2 weeks+ of phone calls (14 to be precise!) and you still can’t resolve the issue. And I’ve been honest and told you that you’ve sent me an extra phone and watch!
-
Jake - Aberrant FC
(@AberrantFC) reported
@SkyHelpTeam any known issues in the Cleator Moor area for broadband, network is down and followed all recommendations for resetting to get back online
-
James
(@MrJSkitz) reported
Hey @SkyHelpTeam @SkyUK where exactly do I forward the invoice for my mobile phone bill seeing as you are just leaving me sat on hold when trying to fix a fault with my landline?
-
Roy Tindall
(@RoyTindall) reported
@SkyHelpTeam Hi, yes it says that there is an issue with my line and that’s it. Doesn’t let me go any further
-
Emshadows
(@EmShadows) reported
@SkyHelpTeam I want to praise the person Jack who I just spoke to they were so informative and helpful I was thinking of leaving sky but after listening and talking to them I realised I’d be silly to leave a company with such an amazing customer service they get a full 10rating