Sky Outage Report in Trowbridge, Wiltshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Trowbridge, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Trowbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Trowbridge, Wiltshire, England
The most recent Sky outage reports came from the following cities: Bath, Frome, Devizes and Trowbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Bath |
Internet | |
| Frome |
TV | |
| Bath |
Wi-fi | |
| Bath |
Internet | |
| Devizes |
Internet | |
| Bath |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Trowbridge, England
Latest outage, problems and issue reports in Trowbridge and nearby locations:
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Sam Jenkins
(@Sam19Jenkins) reported
from
Devizes, England
@SkyHelpTeam very disappointed. Had an engineer booked for today. No contact in terms of text or email or phone call to say it had been rearranged. Now my account is saying the 11th. Very poor customer service!!!
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Tim Sefton
(@timsefton) reported
from
Bathford, England
@SkyHelpTeam can you contact me please about my Sky Q box not powering on. Have to say that in response to call centre messages re Covid I’ve tried to use the My Sky app and website and both very poor on this issue. No option for live chat with advisers either?
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Sam Jenkins
(@Sam19Jenkins) reported
from
Devizes, England
@SkyHelpTeam Iv done that multiple times. A lot of the time the connection refuses to connect. I think there is an issue with the router. The internet drops out a lot.
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what’s going on with Sky Go? Sports channels stopper and getting “a network error has occurred”. App up to date, router restarted. Only seems to be through the sport channels
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Sarah Evans
(@sarah_evans74) reported
from
Trowbridge, England
@DisneyPlusHelp my Disney plus app keeps freezing on my @SkyUK q box. Kids are getting fed up with not being able to watch anything, and I’m getting fed up with paying for something that doesn’t work properly! Any fix for this?
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what is wrong with SkyGo and SkySports.Look at all the issues people are registering! Please don’t point us towards the useless help pages. This is your issue not the many users registering problems. I am not getting what I pay for in my subscription.
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George Reeves
(@GeorgeReeves94) reported
from
Studley, England
Can't help but get a bit annoyed by all the rainbow stuff in today's games - seems like they do this several times a year now. Meaningless virtue signalling that simply covers up the fact that there still isn't a single footballer who feels able to come out #skysports
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Antony Moore
(@amooreict) reported
from
Bathford, England
@SkyHelpTeam over an hour on help chat and my queries are still not sorted. Given 2 phone numbers to call - which also say cant help me.
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Rachael Perryman
(@PerrymanRachael) reported
from
Midsomer Norton, England
@SkyHelpTeam @maur_ray I think you find from her messages that shes already done this and they were no help!!!! Very unhelpful at sky!
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dubs
(@awysocki24) reported
from
Trowbridge, England
My bad @SkySports apologies!!
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v3rng
(@vernongiles1959) reported
from
Trowbridge, England
Turned the TV on @SkySports 10 minutes ago, no sport discussed whatsoever, time to cancel this ****
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’m really struggling with my new internet. It seems slower then my previous. I’m on the ultrafast but it seems nothing but ultraslow!!! I recently upgraded and had nothing but issues since upgrade please respond so we can fix this!!!!!
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam your internet is shocking. I pay a lot of money. I have spent the last week each day on the phone to your support team who every time tell me to reset the router which I do then I have to reconnect all my devices. This is a complete joke. Please reapond!!!!
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
New @SkySports score app is bloody awful.
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John Clift
(@johnclift2) reported
from
Peasedown Saint John, England
@SkyUK I’m struggling with the cost of my broadband & tv package yet I have no way if contacting Sky to obtain help with this difficult issue- i appreciate that mine are not the biggest problems at the moment but would still be grateful for help thanks
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Mark Smudger Smith
(@lauzksmith) reported
from
Timsbury, England
@SkyHelpTeam Is there an issue with signal in the Bath area as picture keeps freezing?
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Caroline 🤦
(@_miss_cazz_) reported
from
Bradford-on-Avon, England
@SkyHelpTeam I did. But for the umpteenth time (and over the past 8 years too) it was saying it was something do with microfilters. It has never been anything to do with microfilters. Trying to fill a form for daughter's school before their cutoff was frustrating. It seems to be back on now.
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’ve spoken with them every day for the past week!!! They tell me it’s because I have 12 devices connected. Iv never had issues until recently. I asked for a new hub and got told I would have to pay for it. Very poor customer service. !!!!
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dubs
(@awysocki24) reported
from
Trowbridge, England
Souness, Redknapp and Carragher... *******, @SkySports at it again! Biased punditry really is ***************!!!
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George Briggs✂️
(@BriggsG7) reported
from
Melksham, England
@SkyHelpTeam my broadband has been awful the last week why is this!!! Help me
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam It confirms that our phone is not compatible to your SkyQ hub so we need compatible set of Twin phones; base set has answering machine and upstairs ordinary phone. We are still left with 2 problems 1)SkyQ hub or Sky+ box do not communicate bcoz Sky+ box is not connrcted to Router
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Kimberley 🔴⚔️⚪
(@kimmyblade) reported
from
Chapletown, England
@SkyHelpTeam That’s already been done and I was told someone would be out to fix the fault at the exchange box, and I would get a text message to confirm when the work had been done, still no text message and still no internet
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jonathan scott
(@jonscott1980) reported
from
Solihull, England
@SkyHelpTeam I am having issues getting to speak to someone I have sent a DM can someone assist?
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@DiscoDaveToon Good lad, if we want to make a stand then not just going for those @premierleague but we should also cancel @SkySports subscription. Only way change happens #premierleaguecorrupt
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Lynn Sbaih
(@TweetsbyLynn) reported
from
Manchester, England
@SkyHelpTeam are there problems in Manchester M20? I keep losing the Internet.
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Noèl Cunningham 🇮🇪
(@noel_cunningham) reported
from
Llandudno, Wales
@SkyHelpTeam Haven't got the energy to talk to different departments. It's a real shame that when a big problem is reported to you that it can't be passed out unless customers takes time and energy out to chase it up. I just watch it uncut on @primevideouk as they have the correct copies.
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oliver chapman
(@ochapman) reported
from
Bromley, England
Hi @skyuk - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
Please help @SkyUK @skytv these calls that I’ve reported to you are still coming through to me. They are saying they are sky how can I block them ..
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Freya Sledding
(@SleddingFreya) reported
from
Burnley, England
@SkyHelpTeam at end of my tether ongoing WiFi issues - 2 engineer visits later still not fixed . Waited 3 0 minutes to be cut off again . Why am I paying for WiFi that doesn’t work . Can’t work at home (for nhs) and children difficult studying on line .. HELP
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Freya Sledding
(@SleddingFreya) reported
from
Burnley, England
@LauraAppleton05 @SkyHelpTeam @OpenreachHelp Just had the same - terrible service