Sky Outage Report in Trowbridge, Wiltshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Trowbridge, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Trowbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Trowbridge, Wiltshire, England
The most recent Sky outage reports came from the following cities: Chippenham, Bath, Frome and Devizes.
City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
TV | ||
TV | ||
Internet | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Trowbridge, England
Latest outage, problems and issue reports in Trowbridge and nearby locations:
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Sam Jenkins (@Sam19Jenkins) reported from Devizes, England
@SkyHelpTeam Iv done that multiple times. A lot of the time the connection refuses to connect. I think there is an issue with the router. The internet drops out a lot.
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Dan (@Daniel_Reeves_) reported from Chippenham, England
I think Ted Kravitz on #skyf1 needs to cut down on his caffeine intake. Dude bounces around like a sugar fuelled toddler. #SkySports
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Sarah Evans (@sarah_evans74) reported from Trowbridge, England
@DisneyPlusHelp my Disney plus app keeps freezing on my @SkyUK q box. Kids are getting fed up with not being able to watch anything, and I’m getting fed up with paying for something that doesn’t work properly! Any fix for this?
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Mousetastic! (@fieldmouse78) reported from Holcombe, England
New @SkySports score app is bloody awful.
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David Rose (@david_navigator) reported from Bathford, England
@SkyHelpTeam Ok. But not sure how far we'll get. I'm assisting a home user trying to connect to a corporate network so there's a delay between questions.
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George Reeves (@GeorgeReeves94) reported from Studley, England
Can't help but get a bit annoyed by all the rainbow stuff in today's games - seems like they do this several times a year now. Meaningless virtue signalling that simply covers up the fact that there still isn't a single footballer who feels able to come out #skysports
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Claire Francis (@clairefranco) reported from Broughton Gifford, England
@SkyHelpTeam we have lost all internet signal today it’s been awful for weeks. Two of us trying to work from home with end of month deadlines to submit. Impossible to get through to speak to anyone.
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Mousetastic! (@fieldmouse78) reported from Holcombe, England
Hi @SkyHelpTeam what’s going on with Sky Go? Sports channels stopper and getting “a network error has occurred”. App up to date, router restarted. Only seems to be through the sport channels
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Mark Smudger Smith (@lauzksmith) reported from Timsbury, England
@SkyHelpTeam Is there an issue with signal in the Bath area as picture keeps freezing?
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Keith Burchell (@KeithBurchell) reported from Saltford, England
@SkyHelpTeam This could be helpful but I cannot get access because my crappy Sky WiFi is down again. It’s been down all day. How do people work from home with Sky?
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Antony Moore (@amooreict) reported from Bathford, England
@SkyHelpTeam over an hour on help chat and my queries are still not sorted. Given 2 phone numbers to call - which also say cant help me.
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Mark Bevan (@mbevan84) reported from Frome, England
Credit where credit is due. I was leaving @SkyUK two days ago and today - not only have they turned it round and retained a customer, they have also reduced my bill by 50%, for the same package!. Who ever I spoke to today was a credit to the company 👌👌
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David Rose (@david_navigator) reported from Bathford, England
@SkySportsPL @SkySports All the good @MarcusRashford has done in promoting how footballers can help society is negated by these idiots who spit and hug during the current crisis. They're supposed to be role models !!
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Mark Smudger Smith (@lauzksmith) reported from Timsbury, England
@SkyHelpTeam Hi. Is there an issue with Sky Q, as our box is in standby and the Q is going round in blue?
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Tim Sefton (@timsefton) reported from Bathford, England
@SkyHelpTeam can you contact me please about my Sky Q box not powering on. Have to say that in response to call centre messages re Covid I’ve tried to use the My Sky app and website and both very poor on this issue. No option for live chat with advisers either?
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Keith Burchell (@KeithBurchell) reported from Saltford, England
@SkyHelpTeam Yes I have tried this. I get a silly message to say “ooops” tests are not working. What an appalling service you provide. If you can’t improve, I am going back to Virgin.
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Sam Jenkins (@Sam19Jenkins) reported from Devizes, England
@SkyHelpTeam very disappointed. Had an engineer booked for today. No contact in terms of text or email or phone call to say it had been rearranged. Now my account is saying the 11th. Very poor customer service!!!
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sarah kirk (@sazzleator) reported from Warminster, England
@SkyHelpTeam any issues in Warminster Wiltshire? WiFi dropping in and out the last hour ?
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Mousetastic! (@fieldmouse78) reported from Holcombe, England
Hi @SkyHelpTeam what is wrong with SkyGo and SkySports.Look at all the issues people are registering! Please don’t point us towards the useless help pages. This is your issue not the many users registering problems. I am not getting what I pay for in my subscription.
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Peter N (@gooner1947) reported from Calne, England
@Mr_OJM @SkySports Talks utter garbage
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Smith (@SmithyBreakdown) reported
@SkyHelpTeam is there an issue with your broadband in the Ox14 area?
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Blessings (@ohBlessedB) reported
@SkyHelpTeam So I sent an email complaint as advised previously, thats also gone unanswered
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Blessings (@ohBlessedB) reported
@SkyHelpTeam So until then my job and my children's school work has to be put on hold, I suppose! Regardless if I'm paying for a service that has been god awful for well over a month ... thank you so much Sky, very considerate of you to let me know they will answer as soon as they can!
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Darryl Mansell (@DarrylMansell) reported
@SkyHelpTeam morning. I'm having issues having sky Q set up in communal flats. Would it be possible to have sky+ set up instead. Engineer been and said there are major problems.
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Tony Wesson 🐝💯 (@tonywesson) reported
@SkySports Oh damn, I have to comb the dog’s hair
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Jezy | Techsimplified (@JezyTech) reported
@SkyHelpTeam It’s fixed not. It was a small isolated issue where the power grid cut power to the cabinet so was down for like 2 hrs as new estates going up around me
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Ma93 (@Mark80679424) reported
@SkySports Wolves are in a relegation scrap, continually got g a goal down is ripping confidence apart. Need to go back to 5 at the back and stop conceding sloppy goals, will be boring to watch but who cares.
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Stu (@StuWorkman) reported
@SkyHelpTeam do you offer TV only packages? I’ve got @HyperopticCS internet installed today because Sky Broadband in my building was ridiculously slow and my router only supported 2 devices reliably 🐌📠 plan is to either switch to only TV or 👋🏻👋🏻
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Gemma (@fmbxgemx) reported
@SkyHelpTeam someone has just called me from Sky to say they is an issue with our broadband and they want to deal with the matter on the phone... is this right? Number showing is 01161721628?
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NATALIE SHEPHERD (@MISSNSHEP) reported
@Dean62772558 @JodieMarsh @SkyHelpTeam Look I’m happy that it works for you maybe it’s a faulty box who knows but I definitely know how to work sky q and mine doesn’t plus I know of a few people with same problem so with respect you’re talking rubbish also