Sky Outage Report in Frome, Somerset, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Frome, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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Wi-fi (13%)
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TV (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Frome, Somerset, England
The most recent Sky outage reports came from the following cities: Bath, Frome and Melksham.
| City | Problem Type | Report Time |
|---|---|---|
 Bath |
TV | |
| Frome |
Internet | |
| Melksham |
Internet | |
| Bath |
Phone | |
| Bath |
Internet | |
| Radstock |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Frome, England
Latest outage, problems and issue reports in Frome and nearby locations:
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sarah kirk
(@sazzleator) reported
from
Warminster, England
@SkyHelpTeam any issues in Warminster Wiltshire? WiFi dropping in and out the last hour ?
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Tim Sefton
(@timsefton) reported
from
Bathford, England
@SkyHelpTeam can you contact me please about my Sky Q box not powering on. Have to say that in response to call centre messages re Covid I’ve tried to use the My Sky app and website and both very poor on this issue. No option for live chat with advisers either?
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Mark Bevan
(@mbevan84) reported
from
Frome, England
Credit where credit is due. I was leaving @SkyUK two days ago and today - not only have they turned it round and retained a customer, they have also reduced my bill by 50%, for the same package!. Who ever I spoke to today was a credit to the company 👌👌
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what’s going on with Sky Go? Sports channels stopper and getting “a network error has occurred”. App up to date, router restarted. Only seems to be through the sport channels
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
Hi @SkyHelpTeam what is wrong with SkyGo and SkySports.Look at all the issues people are registering! Please don’t point us towards the useless help pages. This is your issue not the many users registering problems. I am not getting what I pay for in my subscription.
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Mousetastic!
(@fieldmouse78) reported
from
Holcombe, England
New @SkySports score app is bloody awful.
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David Rose
(@david_navigator) reported
from
Bathford, England
@SkySportsPL @SkySports All the good @MarcusRashford has done in promoting how footballers can help society is negated by these idiots who spit and hug during the current crisis. They're supposed to be role models !!
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Keith Burchell
(@KeithBurchell) reported
from
Saltford, England
@SkyHelpTeam Yes I have tried this. I get a silly message to say “ooops” tests are not working. What an appalling service you provide. If you can’t improve, I am going back to Virgin.
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Keith Burchell
(@KeithBurchell) reported
from
Saltford, England
@SkyHelpTeam This could be helpful but I cannot get access because my crappy Sky WiFi is down again. It’s been down all day. How do people work from home with Sky?
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Sam Jenkins
(@Sam19Jenkins) reported
from
Midsomer Norton, England
@SkyHelpTeam I’m really struggling with my new internet. It seems slower then my previous. I’m on the ultrafast but it seems nothing but ultraslow!!! I recently upgraded and had nothing but issues since upgrade please respond so we can fix this!!!!!
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shaunfifa Kingfc
(@ShaunfifaK) reported
from
Bathford, England
@SkyHelpTeam fix youre crap no sky tv from 20.30 and it stil down whythe hell do i pay you for tv when it rains its gows down utter **** and i redet my box 6 times and itd stil down i not paying money for tv i cant whatch so fix it now
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David Rose
(@david_navigator) reported
from
Bathford, England
@SkyHelpTeam Ok. But not sure how far we'll get. I'm assisting a home user trying to connect to a corporate network so there's a delay between questions.
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Claire Francis
(@clairefranco) reported
from
Broughton Gifford, England
@SkyHelpTeam we have lost all internet signal today it’s been awful for weeks. Two of us trying to work from home with end of month deadlines to submit. Impossible to get through to speak to anyone.
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Les 💋🥦🥕🍎🥝🧅🌱vegan
(@SmarrLes) reported
from
Peasedown Saint John, England
Sky broadband down all day ( Internet)..due to an outrage 🤷🤦any ideas when we might get it back @SkyUK
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Sarah Evans
(@sarah_evans74) reported
from
Trowbridge, England
@DisneyPlusHelp my Disney plus app keeps freezing on my @SkyUK q box. Kids are getting fed up with not being able to watch anything, and I’m getting fed up with paying for something that doesn’t work properly! Any fix for this?
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Mark Smudger Smith
(@lauzksmith) reported
from
Timsbury, England
@SkyHelpTeam Hi. Is there an issue with Sky Q, as our box is in standby and the Q is going round in blue?
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Mark Smudger Smith
(@lauzksmith) reported
from
Timsbury, England
@SkyHelpTeam Is there an issue with signal in the Bath area as picture keeps freezing?
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Fran Bale
(@franbaleLUFC) reported
from
Midsomer Norton, England
@SkyHelpTeam sky internet is the biggest load of dog **** I have ever had the pleasure of owning! It doesn’t work half the time what am I paying for!!!!
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Antony Moore
(@amooreict) reported
from
Bathford, England
@SkyHelpTeam over an hour on help chat and my queries are still not sorted. Given 2 phone numbers to call - which also say cant help me.
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shaunfifa Kingfc
(@ShaunfifaK) reported
from
Bathford, England
@SkyHelpTeam why its my sky not working agen im geting fedup with this ****
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Schofs 😜✌🏻
(@schofs3) reported
@Nicole_UB3 @SkyHelpTeam Same! I'm about to throw the bastard router out the window, Friday afternoon onwards every bloody weekend it's a pile of crap! Time to leave I feel...
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JK
(@kieranzi) reported
Not bad enough Conor McNamara ruining soccer commentary @SkySports now have spoiling @IrishRugby v @AllBlacks #NZvIRE
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Martin Chapman
(@m_in_m) reported
@SkyHelpTeam I press the power button on my SkyQ remote it will often turn the TV on and the SkyQ box but doesn't seem to send a signal to the TV. It then isn't possible to get a picture without turning the box off at which point the picture displays momentarily and box turns off
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Jen Offord
(@inspireajen) reported
@SkyHelpTeam I've now managed to get through, but can I please vent my frustration about how bad the automated service is? It must be awful for your team to have to deal with people who've had to navigate their way through it before talking to them.
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Glenn Rose'Meyer
(@redgrose7) reported
@BPete1970 @SkySports Is it that Melissa Reddy you refer to Pete? Wtf is that all about ffs?? Not only is she a scouser, but her ‘reports’ seem to be based on leaks from a current player. That’s worth looking into by United surely?
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Andrew Creak
(@AndrewCreak) reported
@dean_deanson @SkyHelpTeam The fact your account only comments on people trying to get the help they need from sky tells me all I need to know about the type of “person” you are. Get a life.
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Benjamin Teacher
(@benjaminteacher) reported
After hours of BS and dealing with SIX different people, @SkyUK STILL haven't fixed my Q Box. How utterly patheric. What am I paying £100+ per month for when you can't even be arsed to FIX your own product.... @skytv
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Chris Hughes
(@TRA1878) reported
@BPete1970 @SkySports Years ago skysports was the go to for a story, if it was on sky it was bible, not now Pete, awful tripe, slipper slope unfortunately
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Garvin Smith
(@gls2008) reported
Well hacked off with @SkyUK as they can't add @SkySports for me to watch @EnglandRugby. Apparently an issue they can't fix this weekend. Any suggestions where else I can watch the rugby?
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Andrew Creak
(@AndrewCreak) reported
@SkyHelpTeam I have “exhausted” the online help, and just like you it’s help in insufficient.