Sky Outage Report in Frome, Somerset, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Frome, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 11: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (58%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Frome, Somerset, England
The most recent Sky outage reports came from the following cities: Trowbridge.
City | Problem Type | Report Time |
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TV | ||
Phone | ||
TV | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Frome, England
Latest outage, problems and issue reports in Frome and nearby locations:
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Fran Bale (@franbaleLUFC) reported from Midsomer Norton, England
@SkyHelpTeam sky internet is the biggest load of dog **** I have ever had the pleasure of owning! It doesn’t work half the time what am I paying for!!!!
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Antony Moore (@amooreict) reported from Bathford, England
@SkyHelpTeam over an hour on help chat and my queries are still not sorted. Given 2 phone numbers to call - which also say cant help me.
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Sarah Evans (@sarah_evans74) reported from Trowbridge, England
@DisneyPlusHelp my Disney plus app keeps freezing on my @SkyUK q box. Kids are getting fed up with not being able to watch anything, and I’m getting fed up with paying for something that doesn’t work properly! Any fix for this?
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sarah kirk (@sazzleator) reported from Warminster, England
@SkyHelpTeam any issues in Warminster Wiltshire? WiFi dropping in and out the last hour ?
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dubs (@awysocki24) reported from Trowbridge, England
Souness, Redknapp and Carragher... *******, @SkySports at it again! Biased punditry really is ***************!!!
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Keith Burchell (@KeithBurchell) reported from Saltford, England
@SkyHelpTeam This could be helpful but I cannot get access because my crappy Sky WiFi is down again. It’s been down all day. How do people work from home with Sky?
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Mousetastic! (@fieldmouse78) reported from Holcombe, England
Hi @SkyHelpTeam what is wrong with SkyGo and SkySports.Look at all the issues people are registering! Please don’t point us towards the useless help pages. This is your issue not the many users registering problems. I am not getting what I pay for in my subscription.
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Mark Smudger Smith (@lauzksmith) reported from Timsbury, England
@SkyHelpTeam Is there an issue with signal in the Bath area as picture keeps freezing?
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Sam Jenkins (@Sam19Jenkins) reported from Midsomer Norton, England
@SkyHelpTeam I’m really struggling with my new internet. It seems slower then my previous. I’m on the ultrafast but it seems nothing but ultraslow!!! I recently upgraded and had nothing but issues since upgrade please respond so we can fix this!!!!!
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Sam Jenkins (@Sam19Jenkins) reported from Midsomer Norton, England
@SkyHelpTeam your internet is shocking. I pay a lot of money. I have spent the last week each day on the phone to your support team who every time tell me to reset the router which I do then I have to reconnect all my devices. This is a complete joke. Please reapond!!!!
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Mousetastic! (@fieldmouse78) reported from Holcombe, England
Hi @SkyHelpTeam what’s going on with Sky Go? Sports channels stopper and getting “a network error has occurred”. App up to date, router restarted. Only seems to be through the sport channels
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Mark Bevan (@mbevan84) reported from Frome, England
Credit where credit is due. I was leaving @SkyUK two days ago and today - not only have they turned it round and retained a customer, they have also reduced my bill by 50%, for the same package!. Who ever I spoke to today was a credit to the company 👌👌
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David Rose (@david_navigator) reported from Bathford, England
@SkySportsPL @SkySports All the good @MarcusRashford has done in promoting how footballers can help society is negated by these idiots who spit and hug during the current crisis. They're supposed to be role models !!
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Claire Francis (@clairefranco) reported from Broughton Gifford, England
@SkyHelpTeam we have lost all internet signal today it’s been awful for weeks. Two of us trying to work from home with end of month deadlines to submit. Impossible to get through to speak to anyone.
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v3rng (@vernongiles1959) reported from Trowbridge, England
Turned the TV on @SkySports 10 minutes ago, no sport discussed whatsoever, time to cancel this ****
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dubs (@awysocki24) reported from Trowbridge, England
My bad @SkySports apologies!!
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Tim Sefton (@timsefton) reported from Bathford, England
@SkyHelpTeam can you contact me please about my Sky Q box not powering on. Have to say that in response to call centre messages re Covid I’ve tried to use the My Sky app and website and both very poor on this issue. No option for live chat with advisers either?
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Sam Jenkins (@Sam19Jenkins) reported from Midsomer Norton, England
@SkyHelpTeam I’ve spoken with them every day for the past week!!! They tell me it’s because I have 12 devices connected. Iv never had issues until recently. I asked for a new hub and got told I would have to pay for it. Very poor customer service. !!!!
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Mark Smudger Smith (@lauzksmith) reported from Timsbury, England
@SkyHelpTeam Hi. Is there an issue with Sky Q, as our box is in standby and the Q is going round in blue?
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Mousetastic! (@fieldmouse78) reported from Holcombe, England
New @SkySports score app is bloody awful.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gage Felstead (@TykeGage) reported
@grich_the @SkySports Because money is starting to creep in. It will be just as bad very soon. Sad really, but I suppose it is what it is as it stands.
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Paul Macro (@PaulMacro) reported
@SkyHelpTeam when will NR7 area broadband be back? Appalling service since we moved to you from Virgin Media
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Sebster™🇾🇪 (@Sebmeister) reported
@TenHagEra If Liverpool or City won that cup, than SkySports won’t stop talking about it. As it’s Man United, it’s as if it’s never happened. They still claiming Ten Hag won nothing.
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Vinylshrine Records (@vinylshrine) reported
Just going for a lie down, I'm in shock...THE RED BUTTON IS WORKING! #skysports
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Jo (@jojashodge) reported
@SkyHelpTeam please can you help my sky glass tv as started over the last few weeks having issues connecting to Netflix!
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SteveM (@Steve_M73) reported
@StaceyA_91 Got it on, but picture is terrible on Sky Q. Better to watch on ipad with skysports app.
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Spencer Gray (@Spent_) reported
Brilliant @SkySports pay for sky sports to watch Norwich on the red button not working!! Fuming.
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David M123 🇧🇼 (@b7qSKq1RmvaVzDD) reported
@SkySports @MicahRichards . It was a trip. I’m sure Sky will still employ you if you stop trying to please everybody. The team needed support after last week not someone trying too hard to be neutral. 💙
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Vicky K (@kinky_willow) reported
Help @SkyUK I have rented a film from the website but it's not showing on my sky q box
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Stuart Wood (@Swoody1500) reported
@SkyHelpTeam Looping every 30 seconds. Blue screen saying technical issue. Black screen saying programming loading