Sky Outage Report in Fairford, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Fairford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Fairford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at Sky
Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Fairford, Gloucestershire, England
The most recent Sky outage reports came from the following cities: Swindon and Cirencester.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon |
Phone | |
| Swindon |
Internet | |
| Swindon |
Wi-fi | |
| Swindon |
TV | |
| Cirencester |
TV | |
| Swindon |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Fairford, England
Latest outage, problems and issue reports in Fairford and nearby locations:
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Matt Deane
(@Jokerduo3) reported
from
Swindon, England
@SkyHelpTeam Hang on, that doesn’t make any sense. What so ever. I bought it on the online store cause i cant use my vouchers on the box. Do you guys have a app on the PS5 or Apple TV that i can watch it on????
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Daniel 🟠
(@atokenginger) reported
from
South Cerney, England
This new @SkySports Scores app is atrocious. Super laggy experience. Confusing UI. Adverts all over the place. They’ve broken the wheel.
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sl4phe4d
(@daryl_telling) reported
from
Swindon, England
@SkyHelpTeam y does my Sky Q box keep losing signal? I then have to unplug and plug back in to get signal back
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Robert Livingstone
(@RobertL54197051) reported
from
Swindon, England
@SkySportsPL @SkySports Been Brighton's problem all season
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TJ Bohane
(@tjbohane) reported
from
Swindon, England
@devz001 @harps_mark @SkyUK @SkySports I’ve tried everyday for a week. Just gonna cancel whole damn thing and when get hold of me say sorry for technical issues please try contact me later date
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Glenn Smith
(@gupster) reported
from
Swindon, England
@SkyUK your sky go app is rubbish at trying to watch recordings of the Q box. If I’m going to just stream it I might as well cancel the sky subscription!
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Brian Wescombe
(@BrianWescombe) reported
from
Swindon, England
@SkyUK @SkyHelpTeam can't view the football in UHD tonight, but other UHD content is available. Box is set to 2160p. Is there an issue with tonight's UHD live feed?
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Joe Harris
(@joeharrispark) reported
from
Cirencester, England
@SkyHelpTeam had a constituent on the phone to me in tears as she can’t get through to your customer services phone number and isn’t confident using online means to contact you. How can we resolve this?
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Professor Yaffle
(@outspoken2468) reported
from
Swindon, England
@SkySports wonder why there so called journalists and presenters get abuse. That lot that were on #TransferTalk have never kicked a ball in their life just a bunch of ITK nomarks.
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Kirsty Racki
(@Miss_Racki) reported
from
Highworth, England
@SkyUK Just seen first bill on MySky App and massively overcharged. No help online and phone line cuts me off as billing queries not considered important. Please contact me ASAP. After 2 month delay in set up and 2 engineer visits we’re really disappointed.
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pippa baxter
(@pippabaxter) reported
from
Swindon, England
@SkyHelpTeam pay over £90 a month and can’t get through to anyone when there is a problem !!!!!!
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Matt Deane
(@Jokerduo3) reported
from
Swindon, England
@SkyHelpTeam Ok, I’ll stick with superfast. The only issue i have is i cant select superfast on the page to get the contract deal because im already on it.
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Professor Yaffle
(@outspoken2468) reported
from
Swindon, England
@SkySports Rich coming from you lot, ramming BLM down our throats, sacking presenters because they complained. Disgrace
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Garry Murphy
(@PricelessGaz) reported
from
Swindon, England
@SkyHelpTeam Just to pause skysports unable to even do that through app. I think I will cancel DD to get response
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Glenn franklin
(@Glenn_fra) reported
from
Swindon, England
@SkyHelpTeam hi we seem to have a problem with our WiFi says the connection any ideas
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Bensley Smith
(@bensley1979) reported
from
Swindon, England
@SkyHelpTeam is there an issue with internet in SN2? Was working fine, went down now cant reconnect
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Chantelle-Louise
(@Chanterzzz) reported
from
Swindon, England
@SkyHelpTeam my dad took out a sky sports package on a promo and now wants to cancel. Unfortunately apparently you can’t use live chat, phone up and when you try to make a complaint it claims it doesn’t recognise the correct details. You call this service?!
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Sara...(h)
(@mursmums) reported
from
Highworth, England
@SkyHelpTeam can someone give me a number that I can talk to customer services please I’m being sent around in circles
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Oliver
(@OJ_STFC) reported
from
Stratton, England
Hats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!
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Kirsty Racki
(@Miss_Racki) reported
from
Highworth, England
@SkyHelpTeam Just seen first bill on MySky App and massively overcharged. No help online and phone line cuts me off as billing queries not considered important. Please contact me ASAP. After 2 month delay in set up and 2 engineer visits we’re really disappointed.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Craig
(@CraigSmudger772) reported
@virginmedia What a shambles ! Installed Friday, broadband unstable, TV buffering, no sign of free 02 Sim. On a whatsapp chat with every department for the last 4 hours to be told the deal I signed is no longer available … @SkyUK please call me to reconnect me !
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Ceri Thomas 🏴🏳️🌈
(@cerithomas79) reported
@SkyHelpTeam really not impressed with yourselves. My 76 year old housebound mother was a customer of yours until today when you mistakenly disconnected her services after my sister called you to cancel mum's multiroom subscription. You've now left mum with no internet connection
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Helen Bly
(@HelenBly) reported
@SkyHelpTeam How can I get someone at sky to help me with the fact I have no phone or broadband and this has been the case for 10 days???? Called many times no help. I'm assuming I'm gonna have to go to Virgin instead
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Gemma 🏴 💚 💛 🇪🇺
(@HelloEarth81) reported
@SkyHelpTeam please can you tell me how to make a complaint about the customer service I recieved on the phone over the weekend as this is not readily available on your website?
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Ceri Thomas 🏴🏳️🌈
(@cerithomas79) reported
@SkyHelpTeam So you're not a "help" team after all. No problem, we'll go to Virgin instead.
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Doug Jardine
(@Jardined) reported
@SkyHelpTeam Hi, we’ve been without Sky TV since last Friday due to an issue with the box, can’t get an engineer to come out until next Monday. Can you please confirm that we will receive a discount on the 10 days we’ve missed?
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Helen Bly
(@HelenBly) reported
@SkyHelpTeam Is there no way to actually find out what the issue is and how long it will take to be resolved? I have already been told its fixed when it wasn't and 10 days is a long time with no end in sight
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Andy Mich
(@MrAndyMich) reported
@SkyHelpTeam I’m thinking of changing my phone to iPhone 14 pro. I understand the new iPhone don’t support physical SIM cards. If I click shop now underneath the interested in a new device box on MySky app. What’s the procedure if I order a new phone, do I keep my existing number
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John Bartlett
(@bartlejo) reported
@SkyHelpTeam why is the renewal process so painful? Agree a renewal price on Friday - system fail so can’t process. You call back today and still fails. 55 mins later still not done. Diamond member counts for nothing. Just give your best price and remove this farce.
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Helen Bly
(@HelenBly) reported
@SkyHelpTeam The issue sits with BT open reach but no-one can tell me when it will be fixed or what the problem is. The sky call centre has been unhelpful and I've just been told I have to wait